Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces (SAF) Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center offers military members, veterans and their families two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville, KY has a part-time job opportunity available for a Call Center Caseworker. This position will be scheduled 20 hours per week, and the shift will run between the hours of 9 AM – 3 PM (typically fpur 5-hour shifts) on Saturdays, Mondays, Tuesdays and Fridays. Our Hero Care Center is open 7 days per week, 365 days per year, so schedules include weekends and holidays. SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the duties you will perform in this role are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces (SAF) Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center offers military members, veterans and their families two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville, KY has a part-time job opportunity available for a Call Center Caseworker. This position will be scheduled 20 hours per week, and the shift will run between the hours of 9 AM – 3 PM (typically fpur 5-hour shifts) on Saturdays, Mondays, Tuesdays and Fridays. Our Hero Care Center is open 7 days per week, 365 days per year, so schedules include weekends and holidays. SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the duties you will perform in this role are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces (SAF) Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center offers military members, veterans and their families two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville, KY has a part-time job opportunity available for a Call Center Caseworker. This position will be scheduled 20 hours per week, and the shifts will run between the hours of 10 AM – 10 PM (typically in 5-hour shifts). Our Hero Care Center is open 7 days per week, 365 days per year, so schedules include weekends and holidays. SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the duties you will perform in this role are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces (SAF) Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center offers military members, veterans and their families two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville, KY has a part-time job opportunity available for a Call Center Caseworker. This position will be scheduled 20 hours per week, and the shifts will run between the hours of 10 AM – 10 PM (typically in 5-hour shifts). Our Hero Care Center is open 7 days per week, 365 days per year, so schedules include weekends and holidays. SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the duties you will perform in this role are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Kentucky Region is seeking a Regional Communications Manager to be based in our Louisville, KY Chapter. Preferred Skills/Experience: Candidate needs to be adaptable, able to manage multiple projects, have strong time management skills, has journalism and story telling experience, able to manage social media content, photography and videography skills, and is able to support the needs of five lines of service which include: Biomedical Services, Disaster Services, Development & Fundraising, Volunteer Services and SAF/IS (Service to the Armed Forces & International Services). Job Summary: Perform communications and marketing functions that drive regional business objectives and results, publicize the mission of the Red Cross, support revenue generations, and educate the public about how to access Red Cross services. Work in close collaboration with Regional Development and Fundraising, Disaster Cycle Services, Service to the Armed Forces, Biomedical Services, Training Services, and Volunteer Services staff to provide communication and marketing support. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities: 1. Media Relations: Work with regional communications director, regional executive, executive director and others to execute determined media relations strategy, including maintaining excellent media contact relationships, news release writing and distributions, pitching, etc. Respond to local media inquiries by coordinating interviews and providing Red Cross approved information, as appropriate. Required to serve as a Red Cross spokesperson, train and prepare staff and volunteer spokespersons throughout the region, review support requests, and develop and execute an effective communications strategy. 2. Public Affairs and Crisis Communications: Support regional, divisional, and potentially national disaster public affairs activities. Provide training to regional disaster public affairs volunteers. May be required to deploy to support disaster response operations outside of home region or may be tasked to conduct public affairs volunteer training and development across the division. 3. Social Engagement: Implement a social media engagement strategy for the region that reflects the regional priorities in alignment with the enterprise-wide social media strategy. Produce relevant local content for regional web and social platforms. 4. Marketing Support: Support integrated campaign/program development in collaboration with Field Marketing and Regional Financial Development. Encourage staff to be trained on and use Brand Central. 5. Internal Communications: Support development of strategic and change management communications. 6. Volunteer Engagement: Support the regional communications director in building, engaging and supervising a regional communications and disaster public affairs volunteer team. ---------------------- Scope: Individual contributor that is fully proficient in applying subject matter knowledge. Knowledge based acquired from several years of experience in particular area. Work independently and may instruct OR coach other professionals. ---------------------- Qualifications: Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field required. Management Experience: N/A Skills and Abilities: Good understanding of role and industry, apply specialized knowledge. Know what is expected in the role and expectations. Proficient in the role. Analyze possible solutions using standard procedures. Outstanding oral and written communication skills required, with proven knowledge of AP Style. Demonstrate effective critical thinking and strategic planning. Strong organizational and multi-tasking skills. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Demonstrated experience managing professional social media platforms for an organization is required. Must be comfortable using website content management systems and other marketing tools. Willingness to serve as a media spokesperson required; experience as a spokesperson preferred. Strong teamwork and collaboration required. Ability to work on a team. Travel: Travel may be required 10-25%. May vary by region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Kentucky Region is seeking a Regional Communications Manager to be based in our Louisville, KY Chapter. Preferred Skills/Experience: Candidate needs to be adaptable, able to manage multiple projects, have strong time management skills, has journalism and story telling experience, able to manage social media content, photography and videography skills, and is able to support the needs of five lines of service which include: Biomedical Services, Disaster Services, Development & Fundraising, Volunteer Services and SAF/IS (Service to the Armed Forces & International Services). Job Summary: Perform communications and marketing functions that drive regional business objectives and results, publicize the mission of the Red Cross, support revenue generations, and educate the public about how to access Red Cross services. Work in close collaboration with Regional Development and Fundraising, Disaster Cycle Services, Service to the Armed Forces, Biomedical Services, Training Services, and Volunteer Services staff to provide communication and marketing support. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities: 1. Media Relations: Work with regional communications director, regional executive, executive director and others to execute determined media relations strategy, including maintaining excellent media contact relationships, news release writing and distributions, pitching, etc. Respond to local media inquiries by coordinating interviews and providing Red Cross approved information, as appropriate. Required to serve as a Red Cross spokesperson, train and prepare staff and volunteer spokespersons throughout the region, review support requests, and develop and execute an effective communications strategy. 2. Public Affairs and Crisis Communications: Support regional, divisional, and potentially national disaster public affairs activities. Provide training to regional disaster public affairs volunteers. May be required to deploy to support disaster response operations outside of home region or may be tasked to conduct public affairs volunteer training and development across the division. 3. Social Engagement: Implement a social media engagement strategy for the region that reflects the regional priorities in alignment with the enterprise-wide social media strategy. Produce relevant local content for regional web and social platforms. 4. Marketing Support: Support integrated campaign/program development in collaboration with Field Marketing and Regional Financial Development. Encourage staff to be trained on and use Brand Central. 5. Internal Communications: Support development of strategic and change management communications. 6. Volunteer Engagement: Support the regional communications director in building, engaging and supervising a regional communications and disaster public affairs volunteer team. ---------------------- Scope: Individual contributor that is fully proficient in applying subject matter knowledge. Knowledge based acquired from several years of experience in particular area. Work independently and may instruct OR coach other professionals. ---------------------- Qualifications: Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required in Communications, Journalism, Public Relations, Marketing, Public Affairs or related field required. Management Experience: N/A Skills and Abilities: Good understanding of role and industry, apply specialized knowledge. Know what is expected in the role and expectations. Proficient in the role. Analyze possible solutions using standard procedures. Outstanding oral and written communication skills required, with proven knowledge of AP Style. Demonstrate effective critical thinking and strategic planning. Strong organizational and multi-tasking skills. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Demonstrated experience managing professional social media platforms for an organization is required. Must be comfortable using website content management systems and other marketing tools. Willingness to serve as a media spokesperson required; experience as a spokesperson preferred. Strong teamwork and collaboration required. Ability to work on a team. Travel: Travel may be required 10-25%. May vary by region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Kentucky Region is seeking a Part-Time Business Operations Coordinator to be based in our Louisville, Kentucky Chapter. This is a PART-TIME hourly paid position working 20 hours a week or 4 hours, 5 days a week, Mon. - Fri. This is not a remote/virtual position. Selected candidate for hire will be expected to report to the Chapter. Job Summary: Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Coordinator provides transactional support for the finance, operational and administrative functions of the Region, including budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Is the lead system user/trainer for software business applications. Provides operations backup support for the Region in the absence of the COO/CAO. ---------------------- Responsibilities: 1. Financial Administrative Support: Provides administrative budget support including expense coding; financial report dissemination, initiating, monitoring and approving regional procurement transactions, Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Supports department directors with analytics for monthly forecasting of expenses. 2. Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests. 3. Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets . Updates risk management system with current values/status as appropriate. 4. Fleet Management Support: Maintains fleet inventory records. Ensures appropriate and timely maintenance. Files and maintains insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors. 5. Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol. 6. Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation. Acts as Region point of contact for FOCIS information. 7. Operations SOPs: Develops, maintains and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region. 8. Volunteer Coordination: May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc. ---------------------- Qualifications: Education: Associate’s degree in Accounting, Business or Public Administration required. Applicable experience may be applied towards education requirement but must be in addition to years' experience required below. Experience: Minimum 2 years’ financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations or business. Experience working effectively with volunteers and board members. Experience in coordinating finance and administrative functions including information systems and facilities. Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! The American Red Cross Kentucky Region is seeking a Part-Time Business Operations Coordinator to be based in our Louisville, Kentucky Chapter. This is a PART-TIME hourly paid position working 20 hours a week or 4 hours, 5 days a week, Mon. - Fri. This is not a remote/virtual position. Selected candidate for hire will be expected to report to the Chapter. Job Summary: Reporting to the Chief Operating Officer or the Chief Administrative Officer, the Business Operations Coordinator provides transactional support for the finance, operational and administrative functions of the Region, including budget monitoring, daily finance transactions, local vendor relationships, facilities management, fleet management, HR, IT, and records/reports. Is the lead system user/trainer for software business applications. Provides operations backup support for the Region in the absence of the COO/CAO. ---------------------- Responsibilities: 1. Financial Administrative Support: Provides administrative budget support including expense coding; financial report dissemination, initiating, monitoring and approving regional procurement transactions, Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Supports department directors with analytics for monthly forecasting of expenses. 2. Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests. 3. Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets . Updates risk management system with current values/status as appropriate. 4. Fleet Management Support: Maintains fleet inventory records. Ensures appropriate and timely maintenance. Files and maintains insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors. 5. Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol. 6. Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation. Acts as Region point of contact for FOCIS information. 7. Operations SOPs: Develops, maintains and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region. 8. Volunteer Coordination: May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc. ---------------------- Qualifications: Education: Associate’s degree in Accounting, Business or Public Administration required. Applicable experience may be applied towards education requirement but must be in addition to years' experience required below. Experience: Minimum 2 years’ financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations or business. Experience working effectively with volunteers and board members. Experience in coordinating finance and administrative functions including information systems and facilities. Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM – 12 AM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Sep 06, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM – 12 AM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Emergency and First-Aid Superheroes Wanted!! Calling all First-Aid and Emergency Responders (EMTs & Paramedics) in the Louisville, Kentucky area!! Want to change the world, one community at a time? Then look no further than the American Red Cross, one of the nation’s oldest, largest and most well-respected humanitarian organizations. Come put our life-saving mission into action in this part-time, flexible role. As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! Job Summary: To provide immediate and temporary first aid services for victims of injury and sudden illness at events that are contracted between organizations and the American Red Cross. Due to the high degree of risk associated with the provision of this service, this position requires judgment and decision making abilities that help provide lifesaving response and balance the risks to the organization and employees/volunteers working in the program. This position ensures that FAST activities comply with all applicable State and local regulation and licenses and that necessary reports are submitted to regulatory authorities as needed. Who You Are: You’re a quick thinker who’s cool under pressure. Not only are you Red Cross certified in First Aid, CPR/AED (adult, children and infants) and Preventing Disease Transmission, you rely on good judgment and know the boundaries of your training. You've got at least 6 months experience as a First Aid or emergency responder. Dexterity and strength are a given—you have no problem being up and down and on the go, or lifting light to medium weight (up to 20 pounds). Following procedures, filling out paperwork, and strong collaboration with your team come with the territory. You’re courteous and care about others—which is why you got into this line of work in the first place. What You’ll Do: As part of our First Aid Services Team (FAST), you’ll be first on the scene to provide first aid services for victims of injury and sudden illness at various events in the Louisville, KY area. The position is a part-time, flexible, as-needed role, which means your hours will vary from week to week. Depending on the event or emergency situation, you could be working days, nights, weekends or on call. How You’ll Make a Difference: Our mission at the American Red Cross is to prevent and relieve human suffering in the face of emergencies. Your role will play a direct part in carrying out this life-saving work—and you’ll take satisfaction every day in knowing what a difference you made in your community. Responsibilities: 1: Respond quickly and efficiently, providing emergency care only within the level of American Red Cross training. 2: Follow directions given by the FAST Station Leader and staff. 3: Work in conjunction with Emergency Medical Services personnel. 4: Complete FAST records and reports, including the Patient Treatment Form. 5: Provide FAST communications support by way of 800 MHz radio. 6: Work with a volunteer counterpart to ensure key volunteers are utilized and ensure depth within the function. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. ---------------------- QUALIFICATIONS: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Hold current certifications in American Red Cross First Aid (3-year recertification), American Red Cross Adult CPR/AED with Child and Infant CPR (annual recertification), and Preventing Disease Transmission (annual recertification). Ability to remain calm under pressure and respond quickly. Flexible and able to communicate clearly. Must provide own reliable transportation. Maintain confidentiality. Work with integrity and ethics. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. Exposure Level 2. Normal work involves occasional exposure to blood or blood components and/or human body fluids or tissue samples as a result of splashes, spills, and/or needle sticks or performance of or assistance in first aid. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Collections Technician II/CDL CDL Driver License is Required for consideration. Competitive pay dependent upon experience Additional bonuses at 6 months and 1 year! (must successfully complete training). Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/CDL Driver you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities · Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation · Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again · Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused · To best meet the needs of our donors and community, Phlebotomist /CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays · The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general nature and level of work and are not an exhaustive list Qualifications · High school diploma or equivalent required · Customer service experience and effective verbal communication skills are required · Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required · A current, valid driver's license with Class A or B Commercial Driver’s License (CDL) and good driving record is required . Experience driving large vehicles strongly preferred. · DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. · Ability to load and unload vehicles with or without reasonable accommodations · Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions · Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Collections Technician II/CDL CDL Driver License is Required for consideration. Competitive pay dependent upon experience Additional bonuses at 6 months and 1 year! (must successfully complete training). Match up your CDL license to a meaningful career that makes a difference in people’s lives. Join the Red Cross Biomed Team! At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding. About this Role As a Phlebotomist/CDL Driver you’ll use your CDL license, compassion and customer service skills to assist with transporting equipment and setting up at the collection sites. After completion of our paid Phlebotomy Training program, you will also collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video: rdcrss.org/lifesavingrole Responsibilities · Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation · Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again · Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused · To best meet the needs of our donors and community, Phlebotomist /CDL Drivers work a variable schedule including early mornings, late nights, weekends and holidays · The aforementioned responsibilities of the Phlebotomist/CDL Driver describe the general nature and level of work and are not an exhaustive list Qualifications · High school diploma or equivalent required · Customer service experience and effective verbal communication skills are required · Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required · A current, valid driver's license with Class A or B Commercial Driver’s License (CDL) and good driving record is required . Experience driving large vehicles strongly preferred. · DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration. · Ability to load and unload vehicles with or without reasonable accommodations · Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions · Basic computer skills are desirable Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary Conduct donor health history screening to determine eligibility and complete the phlebotomy for the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Responsibilities: 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Perform drive set-up, donor greeting, labeling, processing and packing blood, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate any ARC vehicle. Operate assigned vehicle according to applicable regulations. May perform vehicle checks and complete DOT paperwork per established protocol. Perform vehicle loading and unloading as assigned. 7. Complete required readings and training assignments by assigned deadline. 8. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable. Competencies The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Summary Conduct donor health history screening to determine eligibility and complete the phlebotomy for the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Responsibilities: 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Perform drive set-up, donor greeting, labeling, processing and packing blood, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate any ARC vehicle. Operate assigned vehicle according to applicable regulations. May perform vehicle checks and complete DOT paperwork per established protocol. Perform vehicle loading and unloading as assigned. 7. Complete required readings and training assignments by assigned deadline. 8. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable. Competencies The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needlesticks. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Full Time, $13.25/hour & excellent benefits, stipends, shift/weekend differentials. SIGN ON BONUS: $1,500 paid within 60 days (must successfully complete training). Variable Schedule – 2 Consecutive Days Off Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the Louisville, KY and surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Ability to load and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are required Physical requirements may include the ability to lift-up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 07, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Full Time, $13.25/hour & excellent benefits, stipends, shift/weekend differentials. SIGN ON BONUS: $1,500 paid within 60 days (must successfully complete training). Variable Schedule – 2 Consecutive Days Off Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the Louisville, KY and surrounding areas. No experience necessary —our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist describe the general nature and level of work and are not an exhaustive list. Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Ability to load and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required Basic computer skills are required Physical requirements may include the ability to lift-up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves loading/unloading of vehicles, pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required. SCHEDULING: Red Cross collects blood during the week, on weekends and holidays. Red Cross provides work schedules 3+ weeks in advance, although changes may be necessary. Candidates must confirm availability for flexibility in scheduling. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 12 AM – 8:30 AM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_F Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Jun 28, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The SAF Call Center provides 24-hour emergency communications and casework services, including access to financial assistance, to members of the U.S. military and their families and other eligible Red Cross clients. Under general supervision, intake, verify and deliver emergency messages and other services as needed. Provide support, development and/or leadership guidance to all volunteers. The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. Our SAF Hero Care Center in Louisville has an amazing career opportunity available for a Call Center Caseworker on the third shift. This position will be scheduled 40 hours per week, and the shift runs from 12 AM – 8:30 AM, on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. 7. Performs other duties as assigned by management. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_F Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM – 12 AM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Apr 26, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the shift runs from 3:30 PM – 12 AM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5:30 PM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Apr 26, 2021
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, with one phone number 24 hours a day, 365 days a year, 7 days a week. The Hero Care Center is available 7 days a week, 24 hours a day, 365 days a year, with two options for requesting assistance, online and by phone. By collecting and verifying accurate information, we are able to assist in making decisions for emergency leave, and serve as an overall resource for veterans and their families. We also provide current military member with emergency financial assistance in situations in circumstances where they qualify. The SAF Hero Care Center in Louisville, KY has an amazing career opportunity available for a Call Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the shift runs from 9 AM - 5:30 PM on a rotating day schedule (to include weekends and holidays). SAF Caseworkers are part of the Emergency Call Center, which provides 24-hour emergency communications and casework services, including access to financial assistance, emergency notifications and other services offered to members of the U.S. military and their families. Responsibilities in this role include collecting client intake information, verification and delivery of emergency messages, communication and follow-up with family members, military staff and other involved parties. Client needs are often sensitive in nature and require you to be compassionate, have a spirit to help and able to remain calm under stressful situations. Some of the responsibilities of the Call Center Caseworker position are: 1. Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. 2. Performs outbound activities including obtaining verifications, delivering messages, coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service. 3. Understands and applies Red Cross and SAF policies consistently and correctly. 4. Composes and delivers emergency communication messages to domestic and overseas locations. Sends messages for delivery to deployment locations and ships at sea using military networks. 5. Provides financial assistance to clients on behalf of military aid societies in accordance with the National Memorandum of Understanding. 6. Understands and applies Red Cross and SAF policies consistently and correctly. Minimum qualifications: Education: Bachelor’s degree in social or health science, personnel administration, business or public administration, computer science or related field is preferred. Equivalent education and relevant work experience in human/social services, customer or client services, call center or other customer/client services experience will be considered in lieu of formal education/college degree. Equivalent education and experience examples include a 2 year degree plus 2 years of applicable experience, or a high school diploma with 4 years of applicable experience. Experience: Prefer minimum one year of experience in addition to educational requirements listed previously. Skills and Abilities: Applicants must have strong communication skills, both written and verbal, and typing speeds of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer-centric relational database is also strongly preferred. Other: Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. Strong customer service skills reflecting a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity. Must be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross. Visit the link below to learn more about the American Red Cross SAF Emergency Communication Center, and what you will do as a Call Center Caseworker. https://www.youtube.com/watch?v=Dz1paEDH_FE Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
