Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd shift Sunday-Thursday 3:00pm to 11:30 pm Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and in order to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure).Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd shift Sunday-Thursday 3:00pm to 11:30 pm Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and in order to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure).Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 1st Shift Tuesday-Saturday 10:00 am to 6:30 pm Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and in order to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure).Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary: Respond to and provide appropriate donor care to blood donors who have suffered an injury or had a reaction during or following a blood donation. Performs MD designee review and final quality evaluation of donor complication cases. Identifies need to gain control of components from donors with certain complications that could affect recipient safety. May answer questions regarding donor eligibility and customer concerns. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Research records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 1st Shift Tuesday-Saturday 10:00 am to 6:30 pm Responsibilities Manage donor complications arising from the donation process. Provide appropriate care for donors reporting complications from their donation. Take appropriate and timely product action in response to additional information provided by donors. Provide timely, accurate and helpful answers to donors and staff regarding donor eligibility, complaints and concerns. Communicate directly with donors to ensure proper care and resolution of complication. Ask probing questions to ensure facts of case are known and in order to provide correct care for donor. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review and managing cases through closure).Investigate discrepancies in donor records. Correct, update and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel have access to confidential donor records. Prepare and provide reports for regions and BHQ regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Qualifications Certification as Registered Nurse (RN), Licensed Practical Nurse (LPN) or Medical Laboratory Professional (MT or MLT) is required. Minimum one year of related experience in patient care, blood collections or patient testing is required. Prior blood banking or similar customer service experience preferred. Excellent written and verbal skills and ability to probe donors to elicit a complete and accurate health history is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant! We are currently seeking an Account Specialist (Blood Donor Recruitment) to cover our Philadelphia, PA Office. In this position you will: Function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District. Provide Hemasphere support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications: Associate’s degree in business, marketing or combination of education and related experience required. Minimum two years of experience in an office setting with extensive customer contact required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Job Description The mission of the American Red Cross is to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Donations of blood are what make the American Red Cross the largest single supplier of blood and blood products in the U.S. Each year, nearly 4 million people donate blood through the Red Cross, helping to provide more than 40% of America’s blood supply. Aggressive, mission-driven sales representatives are essential to getting our foot in the door with various organizations & businesses that offer new opportunities in blood collection. Help us to keep this important pipeline of blood donation partners vibrant! We are currently seeking an Account Specialist (Blood Donor Recruitment) to cover our Philadelphia, PA Office. In this position you will: Function as a liaison between sponsor groups and donor recruitment staff. Serves as primary inside sales support for assigned Donor Recruitment District. Provide Hemasphere support to assigned district to include confirmation of upcoming blood drives. Produce confidential correspondence and inter-departmental communications, handle incoming calls, distribute incoming and outgoing mail, coordinate meeting arrangements and regular correspondence with sponsors. Ensure district has appropriate sales collateral and blood drive collateral kits. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Qualifications: Associate’s degree in business, marketing or combination of education and related experience required. Minimum two years of experience in an office setting with extensive customer contact required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. The American Red Cross is a nonprofit organization that offers employees growth and development, team spirit, competitive salaries and a comprehensive benefits package. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Supervision of Molecular Laboratory operations to achieve organization goals and daily production goals. • Establish and monitor productivity, operation and quality metrics to assure daily testing and turnaround goals are being met and quality test results are being produced through standardized processes. • Manage staff scheduling to optimize productivity with flexible sample delivery schedules. • Monitor discrepancy occurrence and resolution to assure appropriate decisions, product disposition and documentation of problems. • Assure supplies, sample testing and staff resources are managed in fiscally sound manner. Assure testing losses are within expected guidelines. • Develop and communicate goals for testing optimization, controllable cost, waste reduction and quality improvement. • Assure records are reviewed, managed and archived according to GMP, BSD, Molecular SOP and LOP requirements. 2. Responsible for test results from samples submitted for DNA testing to predict red cell, platelet and white cell antigen types of patient and donor samples in quality, quantity and timeframe that optimizes and meets customer demands. With laboratory management, interview and evaluate candidates to fill staff vacancies. 4. Responsible for the supervision of laboratory staff including, but not limited to training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success. 5. Coordinates testing and reporting of periodic laboratory proficiency testing. 6. Implement process, product and equipment changes and upgrades according to established change control plan. Execute prescribed validation plans for processes and equipment if indicated. 7. Conduct research studies according to established protocols. Conduct trials according to established protocols and change control plans to validate system-wide changes and determine optimal work processes. Conduct trials of testing activities in accordance with NHQ plan of developing standardized manufacturing facilitates. 8. In collaboration with aboratory management, actively communicates and collaborate with Technical Services Process Control and Improvement Manager and Technical Support managers to identify and develop new or improved procedures and integrate new technology and equipment through the change control process. 9. Actively communicates and collaborates with managers and supervisors of other departments and regions regarding testing schedules and coordination of receipt of test results. 10. Actively communicates and collaborates with managers and directors of Collections, Manufacturing, Hospital Service, Materials Management, and Quality Assurance to identify and affect improvements to department hand-offs to improve quality and efficiency. 11. Operates and comprehends the personal computer, the Gel documentation system, and DNA sequence analysis software currently used in the DNA Molecular Lab. 12. May perform technical/professional review. 13. Prepares and presents case studies and educational reviews related to blood cell antigen genotyping to laboratory staff, departmental staff and broader audiences, as requested. 14. Drafts abstracts and manuscripts relevant to work performed in the laboratory. 15. Prepares and presents posters and oral presentations at scientific conferences. 16. Assists the Laboratory Director in development and implementation of new testing methodology and validation plans. 17. Assists the Laboratory Director in evaluation of new technology for potential integration and use in the laboratory. Qualifications * Masters degree in a biological or related field or SBB certification/equivalent. * Minimum of 3 years of work experience that demonstrates progressive responsibility in testing services. * Experience in genetic testing in a GMP environment required. * Prior Supervisory or lead experience. * Proven organizational skills with the ability to prioritize tasks, delegate and follow-up. * Must have a working knowledge of scientific and blood bank principles pertaining to immunohematologic testing. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Supervision of Molecular Laboratory operations to achieve organization goals and daily production goals. • Establish and monitor productivity, operation and quality metrics to assure daily testing and turnaround goals are being met and quality test results are being produced through standardized processes. • Manage staff scheduling to optimize productivity with flexible sample delivery schedules. • Monitor discrepancy occurrence and resolution to assure appropriate decisions, product disposition and documentation of problems. • Assure supplies, sample testing and staff resources are managed in fiscally sound manner. Assure testing losses are within expected guidelines. • Develop and communicate goals for testing optimization, controllable cost, waste reduction and quality improvement. • Assure records are reviewed, managed and archived according to GMP, BSD, Molecular SOP and LOP requirements. 2. Responsible for test results from samples submitted for DNA testing to predict red cell, platelet and white cell antigen types of patient and donor samples in quality, quantity and timeframe that optimizes and meets customer demands. With laboratory management, interview and evaluate candidates to fill staff vacancies. 4. Responsible for the supervision of laboratory staff including, but not limited to training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success. 5. Coordinates testing and reporting of periodic laboratory proficiency testing. 6. Implement process, product and equipment changes and upgrades according to established change control plan. Execute prescribed validation plans for processes and equipment if indicated. 7. Conduct research studies according to established protocols. Conduct trials according to established protocols and change control plans to validate system-wide changes and determine optimal work processes. Conduct trials of testing activities in accordance with NHQ plan of developing standardized manufacturing facilitates. 8. In collaboration with aboratory management, actively communicates and collaborate with Technical Services Process Control and Improvement Manager and Technical Support managers to identify and develop new or improved procedures and integrate new technology and equipment through the change control process. 9. Actively communicates and collaborates with managers and supervisors of other departments and regions regarding testing schedules and coordination of receipt of test results. 10. Actively communicates and collaborates with managers and directors of Collections, Manufacturing, Hospital Service, Materials Management, and Quality Assurance to identify and affect improvements to department hand-offs to improve quality and efficiency. 11. Operates and comprehends the personal computer, the Gel documentation system, and DNA sequence analysis software currently used in the DNA Molecular Lab. 12. May perform technical/professional review. 13. Prepares and presents case studies and educational reviews related to blood cell antigen genotyping to laboratory staff, departmental staff and broader audiences, as requested. 14. Drafts abstracts and manuscripts relevant to work performed in the laboratory. 15. Prepares and presents posters and oral presentations at scientific conferences. 16. Assists the Laboratory Director in development and implementation of new testing methodology and validation plans. 17. Assists the Laboratory Director in evaluation of new technology for potential integration and use in the laboratory. Qualifications * Masters degree in a biological or related field or SBB certification/equivalent. * Minimum of 3 years of work experience that demonstrates progressive responsibility in testing services. * Experience in genetic testing in a GMP environment required. * Prior Supervisory or lead experience. * Proven organizational skills with the ability to prioritize tasks, delegate and follow-up. * Must have a working knowledge of scientific and blood bank principles pertaining to immunohematologic testing. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Medical Technologist to work in our PHILADELPHIA, PA reference lab performing specialized testing & blood bank services to serve our local hospital clients. Available schedule is overnights Sunday-Wednesday. As a Medical Technologist at the Red Cross you will perform basic and advanced donor and patient tests & interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties you may perform include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. • Performing staff orientation and competency assessments, if applicable. Performing external customer education. Qualifications: • Technologist II: ASCP or AMT certification required. BS in Medical Technology with 4 years of lab experience or BS in biological science/chemistry plus 6 years blood banking experience or MLT with 4 years of blood bank experience; BB/SBB certification a plus. • Experience/Skills: Strong skills in organization, communication and attention to detail are required. Three plus years of clinical experience desired but not required. • Approximately 6 months of training on First Shift. Post-training schedule is overnights Sunday-Wednesday (four 10-hour shifts). Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Bring your ASCP Clinical Lab Scientist (CLS) or Medical Technologist (MT) license and passion for blood banking to support the life-saving mission of the American Red Cross Blood Services. We are looking for a full time Medical Technologist to work in our PHILADELPHIA, PA reference lab performing specialized testing & blood bank services to serve our local hospital clients. Available schedule is overnights Sunday-Wednesday. As a Medical Technologist at the Red Cross you will perform basic and advanced donor and patient tests & interpret results to determine donor-recipient compatibility. Primary job responsibilities may include: • Resolving compatibility problems • Providing complex reference and consultation services to hospitals and transfusion services • Performing automated and manual test procedures on blood samples Other Medical Technologist duties you may perform include: • Managing receipt, coordination, shipment and transport of patient and donor blood samples and documenting supply and equipment problems • Managing reagent inventory (ordering, receiving, inspection and preparation) • Recognizing/resolving testing irregularities and assisting other Medical Technologists in problem resolution. • Consulting with staff at other medical facilities, to resolve complex serologic problems and providing special units to transfusion recipients • Performing maintenance, repair and validation of laboratory equipment and software • Maintaining accurate records • Performing manufacturing duties associated with special blood products, if applicable. • Assuming lead responsibilities such as record review and training; assisting in concern management. • Performing staff orientation and competency assessments, if applicable. Performing external customer education. Qualifications: • Technologist II: ASCP or AMT certification required. BS in Medical Technology with 4 years of lab experience or BS in biological science/chemistry plus 6 years blood banking experience or MLT with 4 years of blood bank experience; BB/SBB certification a plus. • Experience/Skills: Strong skills in organization, communication and attention to detail are required. Three plus years of clinical experience desired but not required. • Approximately 6 months of training on First Shift. Post-training schedule is overnights Sunday-Wednesday (four 10-hour shifts). Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsible for the management, direction and oversight of the Cellular Therapy Laboratory (CTL) operations. Functions as a clinical and technical resource for the Cell Therapy Laboratory. Provides clinical and technical training for CTL staff. Performs administrative and business functions for CTL, as well as, develop, manage and implement new programs being developed within the Cellular Therapy Laboratory. RESPONSIBILITIES AND AUTHORITIES A.Clinical/Technical 1.Functions as clinical/technical laboratory resource with around the clock availability for CTL Staff, Penn-Jersey’s on call physicians, Hospital Services staff, hospital medical and technical staff, and contract customers. 2.Provides clinical and technical training for the CTL staff. 3.Develops technical competency evaluation criteria for CTL staff 4.Direct the development and initiation of new procedures and programs to meet the goals and objectives of the Clinical Services Department. A.Business/Administration Duties: 1.Provides consultation to health care providers for new and existing services. 2.Develops, manages and implements new procedures/programs developed for new or existing customers. 3.Addresses customer service issues for CTL programs. 4.Oversees and performs scheduling activities for all CTL programs: scheduling of patients, products, shipping of products, maintenance and repairs on equipment, quality control procedures as needed. 5.Work with Clinical Services Administrator to develop and manage the CTL fiscal budget. 6.Plan, direct and oversee the purchasing of new equipment and supplies. 7.Performs outcome analysis for Hematopoeitic Progenitor Cell (HPC) activities. POSITION QUALIFICATIONS AND KNOWLEDGE A.Education and Experience MT (ASCP)SBB or equivalent, with 5 years experience in HPC and/or other Cellular Therapies. Supervisory/managerial experience required Experience working in GMP environment including cleanroom design and management B. Job Knowledge and Skills 1.Must have comprehensive knowledge of blood component processing and general blood bank techniques, as well as, HPC processing techniques and principles. 2.Experience in aseptic technique and working in a GMP environment. 3.Must be able to guide and supervise laboratory personnel. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsible for the management, direction and oversight of the Cellular Therapy Laboratory (CTL) operations. Functions as a clinical and technical resource for the Cell Therapy Laboratory. Provides clinical and technical training for CTL staff. Performs administrative and business functions for CTL, as well as, develop, manage and implement new programs being developed within the Cellular Therapy Laboratory. RESPONSIBILITIES AND AUTHORITIES A.Clinical/Technical 1.Functions as clinical/technical laboratory resource with around the clock availability for CTL Staff, Penn-Jersey’s on call physicians, Hospital Services staff, hospital medical and technical staff, and contract customers. 2.Provides clinical and technical training for the CTL staff. 3.Develops technical competency evaluation criteria for CTL staff 4.Direct the development and initiation of new procedures and programs to meet the goals and objectives of the Clinical Services Department. A.Business/Administration Duties: 1.Provides consultation to health care providers for new and existing services. 2.Develops, manages and implements new procedures/programs developed for new or existing customers. 3.Addresses customer service issues for CTL programs. 4.Oversees and performs scheduling activities for all CTL programs: scheduling of patients, products, shipping of products, maintenance and repairs on equipment, quality control procedures as needed. 5.Work with Clinical Services Administrator to develop and manage the CTL fiscal budget. 6.Plan, direct and oversee the purchasing of new equipment and supplies. 7.Performs outcome analysis for Hematopoeitic Progenitor Cell (HPC) activities. POSITION QUALIFICATIONS AND KNOWLEDGE A.Education and Experience MT (ASCP)SBB or equivalent, with 5 years experience in HPC and/or other Cellular Therapies. Supervisory/managerial experience required Experience working in GMP environment including cleanroom design and management B. Job Knowledge and Skills 1.Must have comprehensive knowledge of blood component processing and general blood bank techniques, as well as, HPC processing techniques and principles. 2.Experience in aseptic technique and working in a GMP environment. 3.Must be able to guide and supervise laboratory personnel. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Assistant Training (NAT) Instructor. This is a Part-Time position based in our Philadelphia, PA office with variable hours. We are looking for someone who can teach on average 3-4 days per week during Monday-Friday and ideally also help out occasionally with evening and weekend classes when needed. This position requires a minimum of 1 year or 2000 hours required work in a LONG-TERM CARE Skilled Nursing Facility as a treatment RN. This does not include, home health, hospice, PRN or Agency work. We must be able to prove the hours for the state requirements. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. The instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Knowledge, Skills, and Abilities: • Ability to successfully complete appropriate instructor training as required by American Red Cross and the state. Experience with adult education preferred. • Excellent written and oral communication skills Qualifications: Unrestricted, current RN license for the State of Virginia required 2 years experience as an RN in the past 5 years; 1 year experience in long term care Satisfactory completion of a course for teaching adults, such as a Train-the-Trainer for Nurse Aide instructors, or experience teaching adults or high school students; Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Assistant Training (NAT) Instructor. This is a Part-Time position based in our Philadelphia, PA office with variable hours. We are looking for someone who can teach on average 3-4 days per week during Monday-Friday and ideally also help out occasionally with evening and weekend classes when needed. This position requires a minimum of 1 year or 2000 hours required work in a LONG-TERM CARE Skilled Nursing Facility as a treatment RN. This does not include, home health, hospice, PRN or Agency work. We must be able to prove the hours for the state requirements. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. The instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Knowledge, Skills, and Abilities: • Ability to successfully complete appropriate instructor training as required by American Red Cross and the state. Experience with adult education preferred. • Excellent written and oral communication skills Qualifications: Unrestricted, current RN license for the State of Virginia required 2 years experience as an RN in the past 5 years; 1 year experience in long term care Satisfactory completion of a course for teaching adults, such as a Train-the-Trainer for Nurse Aide instructors, or experience teaching adults or high school students; Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Blood Collections Materials Coordinator for the American Red Cross! Learn more about the life-saving impact our employees have in their communities in this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) We are seeking an energetic and detail-oriented person to coordinate the products used in the collection of lifesaving blood products. As a Blood Collections Materials Coordinator, you will: Provide support to the collections operation by acquiring, distributing and maintaining supplies and equipment used in the day-to-day blood collections operation. Be responsible for the delivery and return of materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and bodily fluids. Blood Collection Materials Coordinator Job Responsibilities Acquire, distribute and maintain supplies and equipment used in blood collection or warehousing operations. Manage equipment and supplies (including boxes, labels and canteen supplies. Maintain and perform quality control of equipment and supplies, rotate inventory and ensure that supplies are stored and distributed in compliance with quality control standards. Take inventory and order supplies from warehouse, maintaining collections’ supply and equipment area. Fill order requisitions from mobile and fixed sites. Maintain appropriate stock levels and orders supplies as needed. Prepare kits in accordance with established directives. May clean and repack containers with supplies, solutions and equipment for bloodmobiles. Drive blood collection vehicles to load and unload required supplies and equipment where applicable and as needed. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Collections Materials Coordinator describe the general nature and level of work and are not an exhaustive list. Qualifications High school diploma or equivalent is required. Active Driver’s license. · Ability to carry moderate weight is required; inventory control experience is preferred. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Blood Collections Materials Coordinator for the American Red Cross! Learn more about the life-saving impact our employees have in their communities in this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) We are seeking an energetic and detail-oriented person to coordinate the products used in the collection of lifesaving blood products. As a Blood Collections Materials Coordinator, you will: Provide support to the collections operation by acquiring, distributing and maintaining supplies and equipment used in the day-to-day blood collections operation. Be responsible for the delivery and return of materials to internal and external customers. Comply with safety policies and procedures in the work area and use applicable protective equipment at all times to prevent exposure to potentially infectious blood and bodily fluids. Blood Collection Materials Coordinator Job Responsibilities Acquire, distribute and maintain supplies and equipment used in blood collection or warehousing operations. Manage equipment and supplies (including boxes, labels and canteen supplies. Maintain and perform quality control of equipment and supplies, rotate inventory and ensure that supplies are stored and distributed in compliance with quality control standards. Take inventory and order supplies from warehouse, maintaining collections’ supply and equipment area. Fill order requisitions from mobile and fixed sites. Maintain appropriate stock levels and orders supplies as needed. Prepare kits in accordance with established directives. May clean and repack containers with supplies, solutions and equipment for bloodmobiles. Drive blood collection vehicles to load and unload required supplies and equipment where applicable and as needed. Prepare for deliveries by verifying orders, loading vehicles and maintaining route supply inventory to ensure prompt delivery of products to customers. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Blood Collections Materials Coordinator describe the general nature and level of work and are not an exhaustive list. Qualifications High school diploma or equivalent is required. Active Driver’s license. · Ability to carry moderate weight is required; inventory control experience is preferred. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary Identify, investigate and retrieve suspect products associated with post donation information, donor deferrals, abnormal or unexpected test results, manufacturing issues and notifications from other sources. Immediately gain control of suspect products when indicated. Perform consignee notifications to gain control and retrieve suspect products. Advise regions, consignees and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Researches records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd Shift M-F 11:00am-7:30pm with rotating Saturdays Responsibilities: Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Follow Red Cross procedures and communicate directly and precisely with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors or consignees in a timely manner. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry and confidential handling of data. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Has continuous contact with hospital customers, blood donors and field staff. Maintain quality and regulatory standards which impact donor and client relationships. Represent the Red Cross to the public during daily interactions. Ensures confidentiality and limited access to donor records. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: Candidates must have the ability to work in fast paced, high volume, demanding complex and dynamic environment. The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a work site. Therefore, the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 since normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples because of splashes, spills, and/or needlesticks or performance of or assistance in first aid. Qualifications Associate Degree or equivalent combination of related education and experience required. Bachelor degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing or quality review is preferred. The ability to read, write and verbally communicate at the high school to college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Summary Identify, investigate and retrieve suspect products associated with post donation information, donor deferrals, abnormal or unexpected test results, manufacturing issues and notifications from other sources. Immediately gain control of suspect products when indicated. Perform consignee notifications to gain control and retrieve suspect products. Advise regions, consignees and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records in accordance with ARCBS directives and FDA, state and federal regulations. Researches records to retrieve requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations. Shift: 2nd Shift M-F 11:00am-7:30pm with rotating Saturdays Responsibilities: Identify, control and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through to closure). Follow Red Cross procedures and communicate directly and precisely with hospitals and blood services field regions to perform the retrieval of suspect products. Answers donor eligibility questions and product or donor concerns from Collections staff, donors or consignees in a timely manner. Reviews donor deferral records to identify suspect products. Ensures timely management of product level investigation under ARC inventory. Ensure notification for biologic product deviations and FDA notifications occur timely. May investigate discrepancies in donor records. May correct, update and verify changes to ensure appropriate entry and confidential handling of data. Performs retrieval activities related to product complaints including bacterial detection cases. May assist with donor reentry and reinstatement. Perform other related duties as necessary to maintain the team workflow. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope: Has continuous contact with hospital customers, blood donors and field staff. Maintain quality and regulatory standards which impact donor and client relationships. Represent the Red Cross to the public during daily interactions. Ensures confidentiality and limited access to donor records. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. Essential Functions/Physical Requirements: Candidates must have the ability to work in fast paced, high volume, demanding complex and dynamic environment. The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a work site. Therefore, the work site may determine the exposure level to be greater than or less than the below stated level. This position is an exposure determination 0 since normal work involves no exposure to blood or blood components and/or human body fluids or tissue samples because of splashes, spills, and/or needlesticks or performance of or assistance in first aid. Qualifications Associate Degree or equivalent combination of related education and experience required. Bachelor degree in a science or health care field is preferred. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing or quality review is preferred. The ability to read, write and verbally communicate at the high school to college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. We are seeking a customer-focused, compassionate individual to contact blood donors and schedule appointments from our Philadelphia Donor Center. Blood Donor Schedulers in this fast-paced role will follow scripting and have excellent attention to detail. As a Blood Donor Scheduler, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Schedule is Monday - Wednesday 11:30am-7pm, Thursday & Friday 6:45pm - 2pm Qualifications · High school diploma or equivalent required. · Minimum one year of telephone and customer service or telemarketing experience required. · Computer experience, excellent customer service and problem-solving skills required. · Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required Responsibilities · Schedule prospective blood donors from a variety of sources in person and by phoning individuals to make donation appointments. · Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals · Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. · Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience · Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all time The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. We turn compassion into action through the care we provide our blood donors, and the spirit of service we share with our colleagues. Learn more about the life-saving impact our employees have in their communities in this short video: https://www.youtube.com/watch?v=Hg3XJCA8RQ0 If you share our passion for helping people, then join us in this excellent career opportunity. We are seeking a customer-focused, compassionate individual to contact blood donors and schedule appointments from our Philadelphia Donor Center. Blood Donor Schedulers in this fast-paced role will follow scripting and have excellent attention to detail. As a Blood Donor Scheduler, you can play a direct role in our life-saving mission, ensuring that others continue to receive the gift of life! Schedule is Monday - Wednesday 11:30am-7pm, Thursday & Friday 6:45pm - 2pm Qualifications · High school diploma or equivalent required. · Minimum one year of telephone and customer service or telemarketing experience required. · Computer experience, excellent customer service and problem-solving skills required. · Effective verbal communication skills, the ability to work with potentially difficult customers, and comfort working in a fast-paced environment required Responsibilities · Schedule prospective blood donors from a variety of sources in person and by phoning individuals to make donation appointments. · Contact active or former blood donors to increase both the frequency of their donations and the number of donors at chapter offices or blood drives, to meet our collection goals · Coordinate reminder calls, follow-ups, log-in of data and maintenance of records. · Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience · Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all time The aforementioned responsibilities of the Blood Donor Scheduler describe the general nature and level of work and are not an exhaustive list. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: esponsibilities 1. Extraction of genomic DNA from peripheral blood or buccal swab samples from donors and patients 2. Spectrophotometry for DNA quality assessment 3. SNP genotyping by commercial or lab-developed tests 4. Test report generation 5. Equipment maintenance 6. Reagent qualification 7. Reagent and supply inventory management 8. Performs assay validations, as assigned 9. Trains staff in local procedures 10. Performs competency assessments of staff 11. Generates sequence alignments 12. Performs assay optimizations, as assigned 13. Reviews test results, reagent qualifications and maintenance forms 14. Performs complex allele assignments and generates associated reports Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity, Potency Purity (SQIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA), and other applicable Federal, state and local regulations. ---------------------- Scope: Works both independently and as part of a team Interacts with American Red Cross immunohematology reference laboratory staff Communicates with hospital blood bank staff ---------------------- Qualifications: Education: Bachelors in biology or medical technology or related field plus 6 years of experience or Masters in biology or biotechnology or related field plus 3 years of experience Experience: Experience with molecular techniques including genomic DNA extraction, PCR, genotyping including array-based genotyping, Sanger sequencing and use of related molecular biology instrumentation. Experience in a clinical laboratory or with good manufacturing practices desired. The candidate will have laboratory experience with multi-channel pipetting, agarose gel electrophoresis, DNA extraction, SNP genotyping and use of standard molecular biology laboratory instrumentation. The candidate will have laboratory experience with DNA sequencing and alignment software, as well as plasmid ligation and bacterial cloning technologies. ---------------------- Essential Functions/Physical Requirements: Good oral communication skills Good written communication skills Attention to detail Ability to operate multichannel pipette Able to lift up to 50 pounds Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: esponsibilities 1. Extraction of genomic DNA from peripheral blood or buccal swab samples from donors and patients 2. Spectrophotometry for DNA quality assessment 3. SNP genotyping by commercial or lab-developed tests 4. Test report generation 5. Equipment maintenance 6. Reagent qualification 7. Reagent and supply inventory management 8. Performs assay validations, as assigned 9. Trains staff in local procedures 10. Performs competency assessments of staff 11. Generates sequence alignments 12. Performs assay optimizations, as assigned 13. Reviews test results, reagent qualifications and maintenance forms 14. Performs complex allele assignments and generates associated reports Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity, Potency Purity (SQIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Information Act (CLIA), and other applicable Federal, state and local regulations. ---------------------- Scope: Works both independently and as part of a team Interacts with American Red Cross immunohematology reference laboratory staff Communicates with hospital blood bank staff ---------------------- Qualifications: Education: Bachelors in biology or medical technology or related field plus 6 years of experience or Masters in biology or biotechnology or related field plus 3 years of experience Experience: Experience with molecular techniques including genomic DNA extraction, PCR, genotyping including array-based genotyping, Sanger sequencing and use of related molecular biology instrumentation. Experience in a clinical laboratory or with good manufacturing practices desired. The candidate will have laboratory experience with multi-channel pipetting, agarose gel electrophoresis, DNA extraction, SNP genotyping and use of standard molecular biology laboratory instrumentation. The candidate will have laboratory experience with DNA sequencing and alignment software, as well as plasmid ligation and bacterial cloning technologies. ---------------------- Essential Functions/Physical Requirements: Good oral communication skills Good written communication skills Attention to detail Ability to operate multichannel pipette Able to lift up to 50 pounds Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Provides general administrative support to a department, group or program. Compiles basic information for inclusion in reports or presentations. Performs routine clerical duties such as photocopying, compiling records, filing, tabulating, posting information, and distributing mail. Maintains records in compliance with ARC's record retention policy, prepares forms, verifies information and resolves routine problems. May have principal duties as answering telephone calls and reception. Qualifi cations: Education: High School or equivalent required Experience: Minimum 3 years related experience or equivalent combination of education and related experience required. Skills & Abilities: Good verbal and written communication skills. Knowledge of personal computer use, Microsoft Office Suite, and use of basic office equipment. Standard typing skills required. Ability to work on a team. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Provides general administrative support to a department, group or program. Compiles basic information for inclusion in reports or presentations. Performs routine clerical duties such as photocopying, compiling records, filing, tabulating, posting information, and distributing mail. Maintains records in compliance with ARC's record retention policy, prepares forms, verifies information and resolves routine problems. May have principal duties as answering telephone calls and reception. Qualifi cations: Education: High School or equivalent required Experience: Minimum 3 years related experience or equivalent combination of education and related experience required. Skills & Abilities: Good verbal and written communication skills. Knowledge of personal computer use, Microsoft Office Suite, and use of basic office equipment. Standard typing skills required. Ability to work on a team. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. 2. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. 3. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. 4. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. 5. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. 6. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. 7. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. 8. Determine most economical method of transportation for hospital shipments. SHIFT DETAILS: Sunday - Thursday 8am - 4:30pm On-call one week every 3 months Qualifications Education: High school diploma or equivalentOrder Entry System, Excel, Microsoft Word and Outlook. Experience: 1 to 3 years customer service related experience equired Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Aug 14, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Responsibilities: 1. Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies. Responsible for proper documentation and implementation of all orders received by phone, fax or other sources. Responsible for proper documentation of returned orders, credit memos, inquiries and complaints. Make follow-up calls if product needs cannot be met as expected. 2. Maintain/work with data, tools or computer programs to facilitate management and monitoring of product and service information. 3. Provide customer service to clients. Proactively communicate with hospital customers to increase customer satisfaction. 4. Maintain positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork. Establish priorities and make decisions within prescribed parameters while working in a team setting. 5. Assist hospital personnel with inventory alternatives when requested products are unavailable within established guidelines and procedures that assist the customers and the patient. Negotiate product/service requirements while maintaining positive rapport with different types of customers via telephone. 6. Rotate inventory of primary and remote facilities to ensure adequate supplies of products for the needs of customers. 7. Investigate and resolve hospital shipment problems. Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review. 8. Determine most economical method of transportation for hospital shipments. SHIFT DETAILS: Sunday - Thursday 8am - 4:30pm On-call one week every 3 months Qualifications Education: High school diploma or equivalentOrder Entry System, Excel, Microsoft Word and Outlook. Experience: 1 to 3 years customer service related experience equired Essential Functions/Physical Requirements: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle and working under challenging conditions Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Under the direction of the Medical Director and regional/ divisional program lead, has the responsibility to manage patient care for patients undergoing clinical apheresis procedures, which may include, but are not limited to, plasma exchanges, red cell exchanges, platelet and white cell reductions, photopheresis, LDL apheresis, hematopoietic progenitor cell collections, and donor apheresis collections if applicable. Act as a clinical consultant to the ordering physician in the treatment planning process. Perform Apheresis procedures autonomously in multiple settings including critical care, emergency room and freestanding outpatient centers. Supervise cell salvage technicians or other staff who assist in performing apheresis procedures in a multiple procedure setting. Provide training and in-services to Red Cross and hospital personnel, and function as an expert on the subject of clinical apheresis in interactions with external health care personnel and the public. Travel area will include Southeastern PA and New Jersey. Registered Nurse with current state licensure as required. A minimum of two years experience in medical/surgical or critical care nursing, or related experience, is required. Previous apheresis or dialysis experience is preferred. Current CPR certification required. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication and public relation skills are preferred. A current valid driver’s license and good driving record are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 27, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Under the direction of the Medical Director and regional/ divisional program lead, has the responsibility to manage patient care for patients undergoing clinical apheresis procedures, which may include, but are not limited to, plasma exchanges, red cell exchanges, platelet and white cell reductions, photopheresis, LDL apheresis, hematopoietic progenitor cell collections, and donor apheresis collections if applicable. Act as a clinical consultant to the ordering physician in the treatment planning process. Perform Apheresis procedures autonomously in multiple settings including critical care, emergency room and freestanding outpatient centers. Supervise cell salvage technicians or other staff who assist in performing apheresis procedures in a multiple procedure setting. Provide training and in-services to Red Cross and hospital personnel, and function as an expert on the subject of clinical apheresis in interactions with external health care personnel and the public. Travel area will include Southeastern PA and New Jersey. Registered Nurse with current state licensure as required. A minimum of two years experience in medical/surgical or critical care nursing, or related experience, is required. Previous apheresis or dialysis experience is preferred. Current CPR certification required. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication and public relation skills are preferred. A current valid driver’s license and good driving record are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Assistant Training (NAT) Instructor. This is a Part-Time position based in our Philadelphia, PA office with variable hours. We are looking for someone who can teach on average 3-4 days per week during Monday-Friday and ideally also help out occasionally with evening and weekend classes when needed. This position requires a minimum of 1 year or 2000 hours required work in a LONG-TERM CARE Skilled Nursing Facility as a treatment RN. This does not include, home health, hospice, PRN or Agency work. We must be able to prove the hours for the state requirements. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. The instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Knowledge, Skills, and Abilities: • Ability to successfully complete appropriate instructor training as required by American Red Cross and the state. Experience with adult education preferred. • Excellent written and oral communication skills Qualifications: Unrestricted, current RN license for the State of Virginia required 2 years experience as an RN in the past 5 years; 1 year experience in long term care Satisfactory completion of a course for teaching adults, such as a Train-the-Trainer for Nurse Aide instructors, or experience teaching adults or high school students; Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 27, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: We are currently seeking a Nurse Assistant Training (NAT) Instructor. This is a Part-Time position based in our Philadelphia, PA office with variable hours. We are looking for someone who can teach on average 3-4 days per week during Monday-Friday and ideally also help out occasionally with evening and weekend classes when needed. This position requires a minimum of 1 year or 2000 hours required work in a LONG-TERM CARE Skilled Nursing Facility as a treatment RN. This does not include, home health, hospice, PRN or Agency work. We must be able to prove the hours for the state requirements. Job Summary: Provides instruction and certification in the Red Cross Nurse Assistant Training (NAT) program; primary responsibility includes planning, teaching and evaluating course participants in the classroom and clinical skills performance, leading to successful completion of the program. The instructor will provide a quality program that meets state regulations and compliance standards as well as meet the expectations for the course participants. Major Duties and Responsibilities: • Plans, coordinates, manages and directs the classroom, skills lab, and clinical setting training experience for students • Evaluates interpersonal skills, technical skills, and knowledge base of students in classroom, skill lab and clinical setting at regular intervals to measure student performance • Maintains confidential, accurate and complete records and reports as required by state and federal regulations and American Red Cross policy • Responsible for efficient and effective use of all supplies and materials maintaining appropriate controls for loss reduction and documenting replacement needs • Maintains a cooperative working relationship with clinical sites and staff to provide a comprehensive and safe learning environment for students • Completes and submits course records and reports in a timely manner, meeting required deadlines. • Meets 100% compliance for record keeping and program delivery requirements • Engages in regular effective communications with students, staff, and other stakeholders regarding programmatic changes and quality management issues. • Supports program completion activities such as graduation, recognition ceremonies and student development activities as requested • Remains current on state regulations and training standards Knowledge, Skills, and Abilities: • Ability to successfully complete appropriate instructor training as required by American Red Cross and the state. Experience with adult education preferred. • Excellent written and oral communication skills Qualifications: Unrestricted, current RN license for the State of Virginia required 2 years experience as an RN in the past 5 years; 1 year experience in long term care Satisfactory completion of a course for teaching adults, such as a Train-the-Trainer for Nurse Aide instructors, or experience teaching adults or high school students; Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Regional Volunteer Services Officer to work in our Eastern PA Region. Location can be Philadelphia, Allentown, Wilkes-Barre, Reading or Stroudsburg, PA. The Region covers 17 counties. Job Summary: The Regional Volunteer Services Officer position is a critical component of the American Red Cross regional team and infrastructure. It is responsible for strengthening and growing programs and services that will meet the regional community needs within resource constraints. Develops long- and short-term program strategies and oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services. Directs and oversees the work assignment and performance of staff and volunteers. Develops and executes a recruitment strategy, managing the volunteer on boarding process for the region. Ensures coordinated outreach and partnerships within the larger Red Cross organization and external constituents (e.g.: community agencies). This person will serve as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Represents the Red Cross within the assigned region for the purposes of volunteer engagement. Specific job duties: Coordinate the volunteer management program; oversee volunteer recruitment, engagement, recognition, and retention; build partnerships in the community; supervision of 6-8 staff members. Responsibilities: 1. Strategy: Develops growth strategy for area of responsibility. Design and implement retention strategies with departments and programs to assist with volunteer development, leadership development and managing goals and objectives. Oversees risk management issues specific to Volunteer Services. Provides oversight and maintenance of database/computer systems. Provides innovative thought leadership and shapes the knowledge base. Maintains clear and current knowledge of any legal and administrative requirements and/or issues specific to volunteer programs. Maintains knowledge and awareness of trends in volunteerism and designs the program to capitalize on them. Builds relationships and provides managerial guidance to Regional and Chapter executive teams, staff, volunteers, community, and other external partners. Develops and cultivates professional relationships with key internal & external partners/organizations. 2. Relationship Management and Community Outreach: Participates in communication/civic activities and events to promote volunteer opportunities. Develops and cultivates professional relationships with key internal and external partners/organizations. Attends regional and community meetings and events and facilitates exchange of information and resources within jurisdiction. Develops and conducts presentations to promote Red Cross services and programs to community. 3. Fiscal Responsibility: Builds financially sound, executable, data-driven business strategies in support of a program area and/or services. May have ongoing fiscal and budget responsibility with grant coordination duties in contract-funded programs. Identifies possible funding sources for program or service initiatives from various sources like government agencies and philanthropic foundations/organizations. 4. Staff and Volunteer Management: Provides strong leadership, develops and sets individual and team performance goals and manages/drives change. Hires, manages, trains and evaluates staff and volunteers. Designs, develops and implements a targeted volunteer management recruitment plan for the region and proactively outreaches to business leaders and others to support volunteer needs. Implements recruitment plan with particular attention to diversity and inclusion goals of the region and ARC strategic plans. Oversees curriculum design for volunteer training modules and recruitment presentations. Creates performance review process to accurately assess volunteer performance and adjusts performance as and when needed. Finds and implements ways to improve or increase the quality and production for the work directed. 5. Internal Communications: Manages Volunteer Connection for assigned territory and volunteers. Manages job postings and application process. Ensures volunteer data is up-to-date. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 7 years of progressive experience directing and leading large scale social service programs. Track record of leadership results in non-profit and/or for-profit organizations. Proven results in achieving financial success in a business unit or area and leveraging relationships with diverse levels of internal & external stakeholders. Management Experience: Minimum of 5 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Proven ability to build strong relationships that fosters collaborative approaches to achieving organizational success. Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Proven ability to management multiple projects and priorities. Demonstrated knowledge of non-profit management and volunteer engagement. Ability to apply financial rigor and acumen to all initiatives. Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Will require some travel within the 17-county Region. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Jul 27, 2018
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: As an employee at the American Red Cross, you could be on the front lines making a positive impact on our community. You could provide your services directly to the American public or support to the people who do. Both roles help further the mission of the Red Cross. Join our non-profit organization, where your heart and mind go to work! We are currently seeking a Regional Volunteer Services Officer to work in our Eastern PA Region. Location can be Philadelphia, Allentown, Wilkes-Barre, Reading or Stroudsburg, PA. The Region covers 17 counties. Job Summary: The Regional Volunteer Services Officer position is a critical component of the American Red Cross regional team and infrastructure. It is responsible for strengthening and growing programs and services that will meet the regional community needs within resource constraints. Develops long- and short-term program strategies and oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services. Directs and oversees the work assignment and performance of staff and volunteers. Develops and executes a recruitment strategy, managing the volunteer on boarding process for the region. Ensures coordinated outreach and partnerships within the larger Red Cross organization and external constituents (e.g.: community agencies). This person will serve as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Represents the Red Cross within the assigned region for the purposes of volunteer engagement. Specific job duties: Coordinate the volunteer management program; oversee volunteer recruitment, engagement, recognition, and retention; build partnerships in the community; supervision of 6-8 staff members. Responsibilities: 1. Strategy: Develops growth strategy for area of responsibility. Design and implement retention strategies with departments and programs to assist with volunteer development, leadership development and managing goals and objectives. Oversees risk management issues specific to Volunteer Services. Provides oversight and maintenance of database/computer systems. Provides innovative thought leadership and shapes the knowledge base. Maintains clear and current knowledge of any legal and administrative requirements and/or issues specific to volunteer programs. Maintains knowledge and awareness of trends in volunteerism and designs the program to capitalize on them. Builds relationships and provides managerial guidance to Regional and Chapter executive teams, staff, volunteers, community, and other external partners. Develops and cultivates professional relationships with key internal & external partners/organizations. 2. Relationship Management and Community Outreach: Participates in communication/civic activities and events to promote volunteer opportunities. Develops and cultivates professional relationships with key internal and external partners/organizations. Attends regional and community meetings and events and facilitates exchange of information and resources within jurisdiction. Develops and conducts presentations to promote Red Cross services and programs to community. 3. Fiscal Responsibility: Builds financially sound, executable, data-driven business strategies in support of a program area and/or services. May have ongoing fiscal and budget responsibility with grant coordination duties in contract-funded programs. Identifies possible funding sources for program or service initiatives from various sources like government agencies and philanthropic foundations/organizations. 4. Staff and Volunteer Management: Provides strong leadership, develops and sets individual and team performance goals and manages/drives change. Hires, manages, trains and evaluates staff and volunteers. Designs, develops and implements a targeted volunteer management recruitment plan for the region and proactively outreaches to business leaders and others to support volunteer needs. Implements recruitment plan with particular attention to diversity and inclusion goals of the region and ARC strategic plans. Oversees curriculum design for volunteer training modules and recruitment presentations. Creates performance review process to accurately assess volunteer performance and adjusts performance as and when needed. Finds and implements ways to improve or increase the quality and production for the work directed. 5. Internal Communications: Manages Volunteer Connection for assigned territory and volunteers. Manages job postings and application process. Ensures volunteer data is up-to-date. Qualifications: Education: Bachelor’s degree or equivalent combination of education and experience. Experience: Minimum of 7 years of progressive experience directing and leading large scale social service programs. Track record of leadership results in non-profit and/or for-profit organizations. Proven results in achieving financial success in a business unit or area and leveraging relationships with diverse levels of internal & external stakeholders. Management Experience: Minimum of 5 years of staff management experience. Demonstrated ability to develop effective work teams and build consensus within the organization and the community. Proven ability to build strong relationships that fosters collaborative approaches to achieving organizational success. Skills and Abilities: Excellent interpersonal, verbal and written communications skills. Proven ability to management multiple projects and priorities. Demonstrated knowledge of non-profit management and volunteer engagement. Ability to apply financial rigor and acumen to all initiatives. Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Travel: Will require some travel within the 17-county Region. *LI-POST Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Adolf Biecker Spa/Salon , a part of Jean Madeline Inc, is seeking full time Spa Attendants for our locations in Center City, Philadelphia and Strafford, PA . The ideal candidate has experience with housekeeping, along with the ability to work in a professional and serene, yet busy environment.
Essential job functions
Maintain cleanliness of locker rooms and all Spa & Salon areas
Assist guests with answering questions about the facility
Responsible for collecting and washing laundry, then restocking
Maintain Relaxation Room and Recharge Station continuously to ensure stocked amenities
Stocking any other amenities such as slippers, towels, and robes as needed
Performing any other business duties as directed by the management team
This is a standing only position and requires flexibility. The shifts will be Tuesday to Saturday and include evenings. In addition to pay, we offer many optional benefits including Group Health Care, Disability Plans, Paid Time Off, and Generous Discounts!
Jean Madeline Inc. has been been an industry leader for over 80 years creating exceptional experiences through education, wellness and dedication, in our institutes, spas, salons & the beauty industry.
Please view our websites to learn more about our organization- www.jeanmadeline.com, www.adolfbiecker.com & www.jeanmadeline.edu
Mar 19, 2018
Full time
Adolf Biecker Spa/Salon , a part of Jean Madeline Inc, is seeking full time Spa Attendants for our locations in Center City, Philadelphia and Strafford, PA . The ideal candidate has experience with housekeeping, along with the ability to work in a professional and serene, yet busy environment.
Essential job functions
Maintain cleanliness of locker rooms and all Spa & Salon areas
Assist guests with answering questions about the facility
Responsible for collecting and washing laundry, then restocking
Maintain Relaxation Room and Recharge Station continuously to ensure stocked amenities
Stocking any other amenities such as slippers, towels, and robes as needed
Performing any other business duties as directed by the management team
This is a standing only position and requires flexibility. The shifts will be Tuesday to Saturday and include evenings. In addition to pay, we offer many optional benefits including Group Health Care, Disability Plans, Paid Time Off, and Generous Discounts!
Jean Madeline Inc. has been been an industry leader for over 80 years creating exceptional experiences through education, wellness and dedication, in our institutes, spas, salons & the beauty industry.
Please view our websites to learn more about our organization- www.jeanmadeline.com, www.adolfbiecker.com & www.jeanmadeline.edu
Summary:
The Patron Services Associate is responsible for providing superlative customer service to the patrons of all Ticket Philadelphia clients by adhering to the Ticket Philadelphia Standards of Excellence.
Essential Functions:
Responsible for accurately accepting subscription orders by telephone and processing ticket exchanges and subscription ticket donations as needed.
Responsible for accurately processing exact subscription renewals and new subscription orders arriving by mail, telephone, fax, internet and telemarketing.
Actively up-sell additional offers such as parking, shipping and dinners.
Provide timely response to patron requests for information received by mail, phone and email, as well as, assisting in preparation of mailings and other communications with patrons.
Create Customer Service Issue records for all patron compliments, complaints or out of the ordinary situations or comments.
Assist in preparation of mailings and other communications with patrons.
Disseminate information regarding various arts organizations and venues.
Align customer service within the standards of KCI practices
Participate in other duties/tasks as requested by Management.
Education/Experience:
High school diploma or equivalent required.
One (1) year of customer service experience working in a retail, call center, or performing arts environment.
Knowledge/Skills/Abilities:
Must be available to work evenings and weekends.
Ability to interact with people from diverse backgrounds
Ability to deliver superior customer service
Strong communication skills
Computer literacy
Visible leadership skills and a desire to advance in the organization.
Environment, physical demands and other conditions:
Some nights and weekends
Basic office environment
Mar 15, 2018
Part time
Summary:
The Patron Services Associate is responsible for providing superlative customer service to the patrons of all Ticket Philadelphia clients by adhering to the Ticket Philadelphia Standards of Excellence.
Essential Functions:
Responsible for accurately accepting subscription orders by telephone and processing ticket exchanges and subscription ticket donations as needed.
Responsible for accurately processing exact subscription renewals and new subscription orders arriving by mail, telephone, fax, internet and telemarketing.
Actively up-sell additional offers such as parking, shipping and dinners.
Provide timely response to patron requests for information received by mail, phone and email, as well as, assisting in preparation of mailings and other communications with patrons.
Create Customer Service Issue records for all patron compliments, complaints or out of the ordinary situations or comments.
Assist in preparation of mailings and other communications with patrons.
Disseminate information regarding various arts organizations and venues.
Align customer service within the standards of KCI practices
Participate in other duties/tasks as requested by Management.
Education/Experience:
High school diploma or equivalent required.
One (1) year of customer service experience working in a retail, call center, or performing arts environment.
Knowledge/Skills/Abilities:
Must be available to work evenings and weekends.
Ability to interact with people from diverse backgrounds
Ability to deliver superior customer service
Strong communication skills
Computer literacy
Visible leadership skills and a desire to advance in the organization.
Environment, physical demands and other conditions:
Some nights and weekends
Basic office environment
United States plumbing is looking for experienced plumbers. Experienced plumbers will earn $25-$30 per hour and be provided with a van. Benefits are provided after three months of employment. We are willing to train young adults out of highschool. Pay for inexperienced plumbers starts at $15 per hour. The work is full time through the winter.
Jan 26, 2018
Full time
United States plumbing is looking for experienced plumbers. Experienced plumbers will earn $25-$30 per hour and be provided with a van. Benefits are provided after three months of employment. We are willing to train young adults out of highschool. Pay for inexperienced plumbers starts at $15 per hour. The work is full time through the winter.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class A or B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 26, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: CDL Driver/Phlebotomist Job Summary Are you seeking a full-time opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a CDL Driver/Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a CDL Driver/Phlebotomist with the American Red Cross you will work all aspects of blood drives at schools, offices & churches throughout the city and the surrounding areas. No experience necessary—our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) CDL Driver/Phlebotomist Job Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors. Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back repeatedly Interact in a positive, proactive and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the CDL Driver/Phlebotomist describe the general nature and level of work and are not an exhaustive list. CDL Driver/Phlebotomist Job Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Ability to load, drive and unload vehicles with or without reasonable accommodation Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Class A or B CDL required. Basic computer skills are desirable DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one year duration. Physical requirements may include the ability to lift up to 50 lbs, squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, and the ability to sit or stand for long periods of time All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs, setting up beds and handling many totes containing equipment and snacks for the donors. Flexibility to work long, irregular hours and frequent schedule changes is required ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission ( https://youtu.be/xhmr-3s1Eqw ) Position Summary Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices, churches & other community locations throughout the surrounding areas. No experience necessary – our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
Dec 26, 2017
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Job Description: Company Summary As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We provide almost half of the nation’s blood supply, as well as humanitarian relief at home and abroad. Our focus is to provide compassionate patient and family-centered care both internally and externally with every person we encounter. If you share our passion for helping people, join us in this excellent career opportunity. To learn more about the life-saving impact our employees have every day, watch this short video: The Men and Women Behind Our Mission ( https://youtu.be/xhmr-3s1Eqw ) Position Summary Are you seeking an opportunity that makes a difference? Are you passionate about meeting new people? Do you want to have an impact in your community, across the country, and around the world? If your answer is “yes”, then we invite you to become a Phlebotomist for the American Red Cross! From transporting and setting up blood collection equipment at work sites, to drawing blood from donors, as a Phlebotomist-Driver with the American Red Cross you will work all aspects of blood drives at schools, offices, churches & other community locations throughout the surrounding areas. No experience necessary – our paid training is a mix of classroom instruction and field practice. To learn more about this role, watch this short video: A life-saving mission. A life-changing career. Join us. ( https://www.youtube.com/watch?v=Cldo1m5z-Ds ) Phlebotomist-Driver - Responsibilities Balance production, donor care & quality requirements to meet daily blood collection goals Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation Be detail oriented all day, every day, to ensure that the blood you collect meets regulatory requirements and can be safely transfused Remain flexible to work a highly variable schedule that includes early start times, late end times, weekends & holidays to meet the needs of our blood drive sponsors and donors Take care of your team members – show up for every shift and give 100% while you’re there Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times The aforementioned responsibilities of the Phlebotomist-Driver describe the general nature and level of work and are not an exhaustive list. Why the American Red Cross? We offer employee growth and development, an incomparable team spirit and a comprehensive benefits package inclusive of health and 401K. Qualifications High school diploma or equivalent required Customer service experience, effective verbal communication, and public relations skills are required Experience driving large vehicles strongly preferred Medical assistant or phlebotomy training preferred but not required A current, valid driver's license and good driving record is required. Basic computer skills are desirable DOT certification may be required in some locations. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. ** This is a sourcing requisition that is used to identify potential candidates for several similar positions currently vacant. If you are contacted by a member of the Talent Acquisition Team, you may be directed to apply to a specific, active job opportunity. The candidate profile you build for this requisition can be used to apply for other American Red Cross opportunities. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply. To view the EEOC Summary of Rights, click here: Summary of Rights
