Texas Dept. of Information Resources

6 job(s) at Texas Dept. of Information Resources

Texas Dept. of Information Resources
Dec 29, 2017
Full time
​ Job Posting:          #00001435 Opened:                ​ 12/28/17 ​ Closes:   01/15/18 ​ Position Title:       Contract Specialist V (Contract Manager) ​ Class/Group: 1986/B23 Military Occupation Specialty Code: 51C, 35, 3006, 6C0X1, 64PX, 51, 6C, 64 FLSA:      ​ Exempt ​ Number of Vacancies: 1 ​ Division/Section: Chief Procurement Office / Cooperative Contracts ​ Salary Range: $5333.34 - $6065.75 / monthly ​ Duration: ​Regular ​ Hours Worked Weekly:      ​40 ​ Shift:      ​Days Travel:    ​ ​Limited ​ Agency Address:  300 W. 15th Street, Austin Tx 78701 ​ Work Location:    Same ​ Web site: ​ www.dir.texas.gov ​ Refer Inquiries to:               ​Human Resources ​ Telephone: ​(512) 463-5920 or (512) 463-6015   HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS ***APPLICANTS MUST ANSWER THE FOLLOWING QUESTION AND INCLUDE AS AN ATTACHMENT TO THEIR APPLICATION IN THE CAPPS CAREER SECTION*** Please describe in your own words the elements of an effective statement of work in 300 words or less. Applications are not accepted at the agency.  Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.   EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations. THE OPPORTUNITY The Texas Department of Information Resources serves a wide spectrum of customers including Texas state, county or local government offices, and public education entities of all sizes by leveraging bulk buying power that enables eligible customers to buy IT products and services at aggressive discounts without the need for a lengthy procurement process. Procurement and contracting officials interface with major IT companies, DIR customers, and the public in performing their roles. DIR is a fast-paced and collaborative environment with energetic and engaged employees dedicated to achieving the best value for the state. We are a state agency utilizing private industry best practices, including tele-work opportunities, to improve overall state functionality. In this role, the individual will perform highly advanced (senior-level) statewide contract management work for external customers on a cost recovery basis. Work involves review of IT Statements of Work (SOW) of external customers for factors including but not limited to:  validation of SOW scope with Cooperative Contract selection; deliverables and milestones; acceptance criteria; and pricing threshold requirements.  Establishes commodity contracts and manages and monitors the performance of numerous statewide information technology related contracts to ensure vendor compliance and customer satisfaction. Works with the information technology (IT) vendor community to meet customer IT goods and services requirements. Works under the minimal supervision in the Cooperative Contracts Program with extensive latitude for the use of initiative and independent judgment. WHAT WE DO The ideal candidate will have the ability to highlight their strengths in the following functions: Reviews IT SOWs submitted to DIR by state agencies Oversee the development of commodity contracts by identifying provider resources, describing commodities to be rendered, and negotiating price and contractual terms Oversee and participate in contract pre-award and post-award activities Oversee and review specifications for requests; plan, develop and coordinate procurement documents and evaluation instruments; and maintain contracting records Monitors contractual requirements and methodically resolves contractual issues that arise during the term of the contract; recommends cancellation of contracts as appropriate Conducts contract compliance review and performance analysis in association with Performance Analytics Team to report and/or recommend amendments to assigned contracts Develops contract amendments and ensures all amendments contain current contract language Monitors monthly vendor sales reports for timeliness, completeness and accuracy. Conducts cost savings and/or cost avoidance on existing contracts, as compared to previous contract terms during the process of extensions and amendments and reports findings to the Sourcing Analytics Team for consideration on future sourcing solutions Performs cost avoidance research by benchmarking current contract pricing with other purchasing avenues Represents the section and the division at conferences and forums networking with vendors and customers. Acts as customer service representative to resolve issues with vendors; establishes and maintains strong working relationships with vendors and customer alike Develops, implements and manages corrective action plans to address poor performance. Makes recommendations on improving existing departmental contract management processes and practices Monitors and ensures vendor websites accurately display all required information Utilizes the Comptroller of Public Accounts' Vendor Performance Tracking System to report both exceptional and unsatisfactory performance on existing contracts as required Utilizes strong leadership and collaborative skills in interacting with customers, vendors, and team members; manages complex interactions involving vendors, customers, and the overall needs of the enterprise Represents the Technology Sourcing Office at conferences and forums Makes recommendations on improving existing departmental contract management processes and practices Performs related work as assigned EDUCATION Graduation from an accredited four-year college or university, preferably with major course work in business, information technology or a related field. Additional related experience may be substituted for formal education on a year for year basis. (e.g., High school diploma or equivalent certificate required plus 8 years of experience without a degree, or Associates Degree plus 6 years of experience). EXPERIENCE AND TRAINING REQUIRED: Four (4) years of experience participating in and developing solicitations, developing statements of work, contract development, contract management, evaluation, negotiation Four (4) years of experience interacting with internal and external customers providing training, and assistance EXPERIENCE AND TRAINING PREFERRED: Experience in and knowledge of information technology contract management / performance and its application in the public sector Experience in information technology procurements Experience in project management CERTIFICATIONS / LICENSES Certification as a Certified Texas Procurement Manager (CTPM) must be obtained within one-year (1) of employment if not already certified, unless otherwise approved by Supervisor Certification as a Certified Texas Contract Manager (CTCM) must be obtained within one-year (1) of employment if not already certified, unless otherwise approved by Supervisor KNOWLEDGE, SKILLS & ABILITIES Knowledge of State of Texas procurement laws, regulations, rules, policies and procedures and contract management guidelines. Knowledge of laws governing Historically Underutilized Business program participation. Knowledge of standard terms and conditions for information and communications technology contracts; knowledge of contract management/performance techniques Ability to work with mathematical computations, tabulations and produce a high degree of accuracy in work Ability to analyze fiscal data for reasonableness, necessity, and conformity with contract requirements Ability to act in a self-confident manner to effectively communicate and promote the ideas, goals and mission to the public Ability to work with limited supervision and to schedule workload to meet requirements and deadlines of the position Ability to communicate effectively with management, staff, vendors and agencies both verbally and in writing; in a clear and concise manner; includes preparing and presenting comprehensive statistical and narrative reports detailing research and evaluation findings and recommendations Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment Ability to gain and maintain the cooperation and participation of others Ability to make critical decisions in the best interest of the agency and its mission and goals, while following agency procedures Ability to understand, follow and convey brief oral and/or written instructions Ability to effectively interpret policies, procedures, and regulations Ability to exercise sound judgment and discretion in handling confidential information Ability to reach outcomes that gain the support and acceptance of all parties; includes knowledge and execution of negotiation strategies and techniques Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively prioritizing and coordinating work assignments Ability to exercise courtesy, tact and diplomacy in all communications; including the ability to exercise discretion when handling confidential information Ability to work a flexible schedule to meet required deadlines Ability to work under pressure and exacting schedules to complete assigned tasks Ability to comply with all agency policies and applicable laws Ability to comply with all applicable safety rules, regulations and standards COMPUTER SKILLS Proficiency in the use of a personal computer and applicable software necessary to perform work assignments, e.g., word processing, spreadsheets (Microsoft Office preferred) OTHER REQUIREMENTS Regular and punctual attendance Criminal background check WORK ENVIRONMENT Frequent use of personal computer, copiers, printers and telephones Frequent standing, walking, sitting, listening, and public speaking Occasional bending and stooping Frequent work under stress, as a team member, and in direct contact with others Infrequent lifting and climbing Limited travel
Texas Dept. of Information Resources 300 15th Street West, Austin, TX, United States
Dec 29, 2017
Full time
​ Job Posting:          #00001392 Opened:                ​ 12/15/17 ​ Closes:   01/12/18 ​ Position Title:       Education Specialist V ​ Class/Group: 0824/B25 Military Occupation Specialty Code: Marine Corp 8802 Training & Education Officer, Airforce 3S2X1 Education & Training FLSA:      ​ Exempt ​ Number of Vacancies: 1 ​ Division/Section: Chief Information Security Office ​ Salary Range: $5258.67 - $7083.33/ monthly ​ Duration: ​Regular ​ Hours Worked Weekly:      ​40 ​ Shift:      ​Days Travel:    ​ Occasional ​ Agency Address:  300 W. 15th Street, Austin TX 78701 ​ Work Location:    ​Same ​ Web site: ​ www.dir.texas.gov ​ Refer Inquiries to:               ​Human Resources ​ Telephone: ​(512) 463-5920 or (512) 463-6015   HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations. THE OPPORTUNITY The Texas Department of Information Resources serves a wide spectrum of customers by providing technology leadership, solutions, and value to State of Texas government agencies, higher education, and local government entities of all sizes to facilitate the fulfillment of their core missions. This education and outreach position resides in the Office of the State’s Chief Information Security Officer (OCISO) and will play a pivotal role in the successful deployment, implementation and delivery of the State’s cybersecurity program.  If you like to be in the thick of things and in a position to make a difference for the people of Texas, then this is the opportunity you are looking for!  This position will perform highly advanced (senior-level) consultative and technical assistance ensuring the delivery of multiple, simultaneous, projects that will affect and work with every agency in the state of Texas, as well as a diverse group of other organizations. The successful candidate will need excellent written and oral communication skills and will be involved in a variety of projects and initiatives.  The Education Specialist V will support the operations of the OCISO by developing, compiling, disseminating, and delivering cybersecurity awareness and program information both internally and externally.  Serves as a key resource for the OCISO contributing in many ways including building presentations, conducting webinars, developing and delivering newsletters and other information sharing devices, attending and documenting meeting, and more. This person will have a lot of latitude to succeed and will work under minimal supervision. WHAT WE DO The ideal candidate will have demonstrated experience or aptitude for performing the following functions: Providing education and outreach support for Office of the State Chief Information Security Officer (OCISO) statewide security program including the maintenance of communication channels and development of any necessary materials. Playing a key role in the OCISO by developing, overseeing and disseminating periodic reports, newsletters and program literature and any related tasks to promote the State’s cybersecurity efforts and the statewide security program. Conduct and coordinate the collection, organization, and analysis of needed information using a variety of methods and sources, including, research, surveys and studies to determine the most effective strategy in educating internal and external partners in the utilization of statewide security program services. Will be a central figure in the State’s efforts to develop, expand, and deliver cybersecurity education and awareness training materials and campaigns throughout the State. ESSENTIAL FUNCTIONS Developing, planning, and implementing strategies for informing other agencies about DIR security programs and services. Provides guidance and advice on improving processes and execution and works in coordination with other DIR offices to ensure consistency with DIR standards and requirements. Tracking of program participation and reporting and facilitates the production of metrics to evaluate program services and offerings. Is responsible for the production of periodicals created and distributed by the OCISO, serving as the editor and delivery lead. Leads in the development and delivery of security awareness, education and training programs. Coordinates the planning and execution of events related to the OCISO’s mission and delivery of the statewide security program, including webinars, conferences, collaboration forums, advisory groups and other related event types. Prepares public presentations and reports as needed to support the OCISO. Responds to requests for information and provides necessary service and information to internal and external customers. Performs related work as assigned. EDUCATION Graduation from an accredited four-year college or university Additional equivalent years of related work experience may substitute for degree (High-school diploma and three (3) years of experience without degree) EXPERIENCE & TRAINING REQUIRED Minimum of two (2) years of academic or professional experience in writing and/or editing One to three years of experience in technologies used to create and maintain electronic communication materials One to three years of experience in technologies used to distribute or deliver media Experience utilizing social media for organizational communications preferred   KNOWLEDGE, SKILLS & ABILITIES Knowledge of the principles and dynamics of marketing Strong analytical skills Attention to detail Ability to develop marketing strategies Ability to understand government and technology Ability to proof read and edit papers, articles and reports created for IT and non-IT management, users and general audiences Ability to handle multiple projects and initiatives Ability to write about technical issues in plain language Ability to bring a fresh and relevant perspective to exciting the education programs in the cybersecurity field Ability to multitask Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers Ability to understand, follow and convey brief oral and/or written instructions Ability to communicate both verbally and in writing; in a clear and concise manner Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment Ability to work a flexible schedule to meet required deadlines Ability to work under pressure and exacting schedules to complete assigned tasks Ability to comply with all agency policies and applicable laws Ability to comply with all applicable safety rules, regulations and standards   COMPUTER SKILLS Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets, presentations (Microsoft Office preferred) and other graphics programs (such as Adobe Creative Suite) to create marketing materials   OTHER REQUIREMENTS Regular and punctual attendance Criminal background check   WORK ENVIRONMENT Frequent use of a personal computer, copiers, printers and telephones Frequent work under stress, as a team member, and in direct contact with others Frequent standing, walking, sitting, listening and talking Occasional bending and stooping Occasional lifting and climbing
Texas Dept. of Information Resources 300 15th Street West, Austin, TX, United States
Dec 04, 2017
Full time
​ Job Posting:          #00001345 Opened:                ​ 12/04/17 ​ Closes:   12/15/17 ​ Position Title:       Research Specialist III ​ Class/Group: 0604/B19 Military Occupation Specialty Code: Army 49A, Marine Corp 8051, Airforce 61AX FLSA:      ​ Non-Exempt ​ Number of Vacancies: 1 ​ Division/Section: Chief Technology Office / Technology Planning, Policy & Governance ​ Salary Range: $4166.66 - $5000.00/ monthly ​ Duration: ​Regular ​ Hours Worked Weekly:      ​40 ​ Shift:      ​Days Travel:    ​ Limited ​ Agency Address:  300 W. 15th Street, Austin TX 78701 ​ Work Location:    ​Same ​ Web site: ​ www.dir.texas.gov ​ Refer Inquiries to:               ​Human Resources ​ Telephone: ​(512) 463-5920 or (512) 463-6015   HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations. THE OPPORTUNITY The Texas state agency responsible for statewide technology planning and policy is looking for a dynamic and effective individual to join their team as a Planning and Policy Analyst. This position will work with the Technology Planning, Policy, and Governance team at the Texas Department of Information Resources (DIR).  This position performs moderately complex (journey-level) research work. The analyst will play an important role in planning the direction for and developing policy guidance for state government technology.  The individual will have excellent writing and communication skills and be involved in multiple projects including strategic planning, data analysis, project management, technical writing, and customer outreach to state agencies, institutions of higher education, and other government entities. Some knowledge and background in information technology and government is also expected. Works under general supervision, with moderate latitude for the use of initiative and independent judgement. WHAT WE DO By joining the team, you can expect to gain applied experience with some or all of the following efforts: Preparing the Information Technology (IT) State Strategic Plan, the Biennial Performance Report, and other reports required by legislation. Performing an array of technical, research, planning, policy, program assessment, and administrative activities related to projects. Conducting research and writing briefs, reports, and presentations to help government stakeholders better understand significant technology topics, trends, and services. Supporting statewide programs relating to Enterprise Services Solutions, Business Development, Accessibility, Statewide Project Management, and IRM Continuing Education and Guidance. YOUR SKILLS We are interested in candidates with the ability to: Understand IT and government Write about technology in plain language Organize, analyze, and present findings Handle multiple projects and initiatives Communicate effectively and clearly EDUCATION Bachelor’s degree and major course work in liberal arts, public policy, business, computer science or other technology degree, or a related field EXPERIENCE & TRAINING REQUIRED Minimum of two (2) years of academic or professional experience in policy research, planning, assessment, writing and administrative activities Minimum of two (2) years of academic or professional experience in data and information collection and analysis EXPERIENCE & TRAINING Preferred Experience with technology policy research, planning, assessment, writing and administrative activities Experience with strategic planning KNOWLEDGE, SKILLS & ABILITIES Ability to perform IT policy research, planning, assessment, and administrative activities Ability to support and collaborate in the planning, development, implementation, analysis, and documentation of IT policy Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers Ability to understand, follow and convey brief oral and/or written instructions Ability to communicate both verbally and in writing; in a clear and concise manner Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment Ability to work a flexible schedule to meet required deadlines Ability to work under pressure and exacting schedules to complete assigned tasks Ability to comply with all agency policies and applicable laws Ability to comply with all applicable safety rules, regulations and standards COMPUTER SKILLS Proficiency in the use of applicable software necessary to perform work assignments – e.g. word processing, spreadsheets (Microsoft Office preferred), email (Outlook preferred), and online meeting software OTHER REQUIREMENTS Regular and punctual attendance Criminal background check Provide a writing sample and take a written test at the time of interview WORK ENVIRONMENT The team regularly holds face-to-face meetings and interactions that spur discussions and brainstorming strategies. Frequent use of a personal computer, copiers, printers and telephones Frequent work under stress, as a team member, and in direct contact with others Frequent standing, walking, sitting, listening and talking Occasional bending and stooping Occasional lifting and climbing
Texas Dept. of Information Resources 300 W 15th St, Austin, TX, United States
Nov 27, 2017
Full time
Job Posting: #00001305 Opened: 11/21/17 Closes: 12/22/17 Position Title: Systems Analyst VI Class/Group: 0257/B26 Military Occupation Specialty Code: 25, 25B, 53, 53A, IT, 030, C4I11, ISM FLSA: Exempt Number of Vacancies: 1 Division/Section: Chief Technology Office / Enterprise Solution Services Salary Range: $5833.00 - $7500.00 / monthly Duration: Regular Hours Worked Weekly: 40 Shift: Days Travel: Occasional Agency Address: 300 W. 15th Street, Austin TX 78701 Work Location: Same Web site: www.dir.texas.gov Refer Inquiries to: Human Resources Telephone: (512) 463-5920 or (512) 463-6015 HOW TO APPLY: • Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en • You must create a CAPPS Career Section candidate profile or be logged in to apply • Update your profile and apply for the job by navigating through the pages and steps • Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations. THE OPPORTUNITY The Texas Department of Information Resources serves a wide spectrum of customers by providing technology leadership, solutions, and value to State of Texas government agencies, higher education, and local government entities of all sizes to facilitate the fulfillment of their core missions. The Enterprise Solution Architect (ESA) is a technology role reporting to the Director of Enterprise Solution Services and responsible for translating business strategy into IT strategy, IT systems and working closely with senior leaders of state agencies. The Enterprise Solution Architect develops iterative plans and solutions for customer state agencies that ensure technology objectives are aligned with business goals. The goal of the Enterprise Solution Architect is to work within a framework that smoothly bridges the gaps between business architecture, systems architecture, data architecture and technical architecture. The Enterprise Architect is responsible for assisting in the development of the strategy, roadmap, design and implementation of the framework, as well as policy creation, promotion and education. The Enterprise Solution Architect may plan, assign, and supervise the work of others. The Enterprise Solution Architect is primarily a customer facing role. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. WHAT WE DO The ideal candidate will have the ability to highlight their strengths in the following functions: • Develop a deep understanding of the enterprise business model and goals, and then develop comprehensive solutions and strategies that align business goals with technology goals. • Work with application groups, both internal and external, across various technical areas with a charter to review, assist and oversee in the design of all layers of the architecture, including application, database, systems, infrastructure, statistical analysis, informatics, storage and network layers. • Collaborate on and work within an Enterprise IT Architecture Governance framework by building out a charter using generally accepted public sector standards such as NIST, or creating standards where appropriate standards do not exist. • Work with other architects and technical leads from state agencies to lead and drive technical strategies related to common business initiatives and shared goals and solutions. • Lead the on-going development of Technical Roadmap(s), new technical architectural and best practice strategies to support business strategies and to promote operating business excellence and efficiency. • Use a structured methodology to evaluate and select solution alternatives including all underlying concepts, best practices, hardware, software and tools. Exercise financial analysis using Cost Benefit Analysis, Return on Investment and other financial evaluation techniques. • Work with internal and external staff to develop a strong understanding of all current technologies and of emerging technologies that may be used to support initiatives and goals. • Perform gap analysis assessments of developing strategies and existing operations to identify opportunities for alignment and improvement. • Assist in financial analysis, business case and justification for initiatives. • Assist and evaluate business partners who can provide improved technical solutions and benefits to the enterprise. • Maintain an architecture knowledge base and artifacts adhering to all documentation standards; catalog and make architectural documentation available on a secured basis. • The architect will be responsible for providing leadership, guidance and direction to management, staff and business leaders as needed. • Rationalize all key architectural decisions for reuse, redundancy, operating and cost effectiveness. • Working with the technical leadership to ensure that all individual project architecture components align with the direction of the Enterprise Solution Architecture. • Lead architectural projects according to strategies and plans for projects/platforms, ensuring overall alignment to the IT strategy. • Mentor customer agencies, partners and internal staff on the effective use of DIR sponsored frameworks, guides, and architectures. EDUCATION • Graduation from an accredited four-year college or university with major course work in a field relevant to assignment is generally preferred. Experience and education may be substituted • Certification preferred, focused on underlying concepts, best practices and tools, i.e., The Open Group Architecture Framework (TOGAF) or an equivalent combination of education and experience. EXPERIENCE & TRAINING REQUIRED • Minimum of five (5) years' professional experience in the IT industry • Minimum of two (2) years' experience in leading cross functional teams • Minimum of two (2) years' practical experience in a business focused IT role • Experience in preparing and presenting information effectively, clearly and concisely, in written and spoken form to a wide-range of internal and external constituencies, including non-technical executives, officers, product or service vendors, and executive staff in state agencies EXPERIENCE & TRAINING PREFERRED • Experience as an architect in the public sector preferred • Proven ability in developing business cases and financial cases associated with IT projects • Proven ability to work at both a macro and micro view • Experience approaching problem solving from a wide-angle view and is effective at gathering wide ranges of input but crystallizing common requirements and needs • Experience developing and leading training workshops KNOWLEDGE, SKILLS & ABILITIES • Strong demonstrated knowledge of technologies including network, server, desktop, storage, application architecture as well as cloud services • Working knowledge of EA frameworks • Strong knowledge of system design tools methodologies SDLC/Waterfall, Agile, Testing, UML, application development, web development, data modeling and design, OLAP, etc. • Knowledge of organizational and project management best practices • Knowledge of Data Centers and Data Centers Best Practices • Knowledge of data communications, networking, computer programming and systems analysis • Knowledge of trends and direction of emerging technologies and their potential application and value • Skill in analysis, including quantitative analysis • Ability to sustain an effective client to service provider business relationship • Ability to plan, organize, coordinate, execute, monitor and evaluate multiple priorities • Ability to gain and maintain the cooperation and participation of others • Ability to establish and maintain service orientation and effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers and with multiple business units and IT technical stakeholders • Ability to communicate effectively both verbally and in writing in a clear and concise manner to individuals and groups; to make effective presentations in formal and informal settings • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment • Ability to understand, follow and convey brief oral and/or written instructions • Ability to work occasional overtime and/or a flexible schedule as needed to meet required deadlines • Ability to work under pressure and exacting schedules to complete assigned tasks • Ability to travel as necessary • Ability to comply with all agency policies and applicable laws • Ability to comply with all applicable health and safety rules, regulations, and standards COMPUTER SKILLS • Proficiency in the use of a personal computer and applicable software necessary to perform work assignments (e.g. word processing, spreadsheets, diagramming) (Microsoft Office preferred) OTHER REQUIREMENTS • Regular and punctual attendance • Criminal background check WORK ENVIRONMENT • Frequent use of personal computer, copiers, printers, and telephones • Frequent standing, walking, sitting, listening, and talking • Occasional bending and stooping • Frequent work under stress, as a team member, and in direct contact with others • Infrequent lifting and climbing
Texas Dept. of Information Resources Austin, TX, United States
Aug 07, 2017
Full time
​ Job Posting:          #00000748 Opened:                ​ 08/04/17 ​ Closes:   09/01/17 ​ Position Title:       Systems Analyst VII ​ Class/Group: 0258/B28 Military Occupation Specialty Code: 25, 25B, 53, 53A, IT, 030, C4I11, ISM FLSA:      ​ Exempt ​ Number of Vacancies: 1 ​ Division/Section: Chief Technology Office / Enterprise Solution Services ​ Salary Range: $7083.33 - $9166.66 / monthly ​ Duration: ​Regular ​ Hours Worked Weekly:      ​40 ​ Shift:      ​Days Travel:    ​ Occasional ​ Agency Address:  300 W. 15th Street, Austin TX 78701 ​ Work Location:    ​Same ​ Web site: ​ www.dir.texas.gov ​ Refer Inquiries to:               ​Human Resources ​ Telephone: ​(512) 475-2104 or (512) 463-5920 HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE SPECIAL TRAINING/SKILLS/QUALIFICATIONS AND EMPLOYMENT HISTORY SECTIONS TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS Applications are not accepted at the agency. Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations. POSITION SUMMARY The Enterprise Solution Architect (ESA) is a technology role reporting to the Director of Enterprise Solution Services and responsible for translating business strategy into IT strategy, IT systems and working closely with senior leaders of state agencies. The Enterprise Solution Architect develops iterative plans and solutions for customer state agencies that ensure technology objectives are aligned with business goals. The goal of the Enterprise Solution Architect is to work within a framework that smoothly bridges the gaps between business architecture, systems architecture, data architecture and technical architecture. The Enterprise Architect is responsible for assisting in the development of the strategy, roadmap, design and implementation of the framework, as well as policy creation, promotion and education. The Enterprise Solution Architect may plan, assign, and supervise the work of others. The Enterprise Solution Architect is primarily a customer facing role. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS Develop a deep understanding of the enterprise business model and goals, and then develop comprehensive solutions and strategies that align business goals with technology goals. Work with application groups, both internal and external, across various technical areas with a charter to review, assist and oversee in the design of all layers of the architecture, including application, database, systems, infrastructure, statistical analysis, Informatics, storage and network layers. Collaborate on and work within an Enterprise IT Architecture Governance framework by building out a charter using generally accepted public sector standards such as NIST, or creating standards where appropriate standards do not exist. Work with other architects and technical leads from state agencies to lead and drive technical strategies related to common business initiatives and shared goals and solutions. Lead the on-going development of Technical Roadmap(s), new technical architectural and best practice strategies to support business strategies and to promote operating business excellence and efficiency.  Use a structured methodology to evaluate and select solution alternatives including all underlying concepts, best practices, hardware, software and tools. Exercise financial analysis using Cost Benefit Analysis, Return on Investment and other financial evaluation techniques Work with internal and external staff to develop a strong understanding of all current technologies and of emerging technologies that may be used to support initiatives and goals Perform gap analysis assessments of developing strategies and existing operations to identify opportunities for alignment and improvement Assist in financial analysis, business case and justification for initiatives Assist and evaluate business partners who can provide improved technical solutions and benefits to the enterprise Maintain an architecture knowledge base and artifacts adhering to all documentation standards; catalog and make architectural documentation available on a secured basis The architect will be responsible for providing leadership, guidance and direction to management, staff and business leaders as needed Rationalize all key architectural decisions for reuse, redundancy, operating and cost effectiveness Working with the technical leadership to ensure that all individual project architecture components align with the direction of the Enterprise Solution Architecture Lead architectural projects according to strategies and plans for projects/platforms, ensuring overall alignment to the IT strategy Mentor customer agencies, partners and internal staff on the proper use of DIR sponsored frameworks, guides, and architectures EDUCATION Graduation from an accredited four-year college or university with major course work in a field relevant to assignment is generally preferred. Additional work-related experience may be substituted for education on a year-for-year basis Certification preferred, focused on underlying concepts, best practices and tools, i.e., The Open Group Architecture Framework (TOGAF), Open CA, CITA, EACOE, SOA Architect or an equivalent combination of education and experience. EXPERIENCE & TRAINING REQUIRED Minimum of five (5) years' professional experience in the IT industry Minimum of five (5) years' experience in leading cross functional teams Minimum of five (5) years' practical experience in a business focused IT role  Experience in preparing and presenting information effectively, clearly and concisely, in written and spoken form to a wide-range of internal and external constituencies, including non-technical executives, officers, product or service vendors, and executive staff in state agencies EXPERIENCE & TRAINING PREFERRED Experience as an architect in the public sector preferred Proven ability in developing business cases and financial cases associated with IT projects Proven ability to work at both a macro and micro view Experience approaching problem solving from a wide-angle view and is effective at gathering wide ranges of input but crystallizing common requirements and needs KNOWLEDGE, SKILLS & ABILITIES Strong demonstrated knowledge of technologies including network, server, desktop, storage, application architecture as well as cloud services Working knowledge of EA frameworks Strong knowledge of system design tools methodologies SDLC/Waterfall, Agile, Testing, UML, application development, web development, data modeling and design, OLAP, etc. Knowledge of organizational and project management best practices Knowledge of Data Centers and Data Centers Best Practices Knowledge of data communications, networking, computer programming and systems analysis Knowledge of trends and direction of emerging technologies and their potential application and value Skill in analysis, including quantitative analysis Ability to sustain an effective client to service provider business relationship Ability to plan, organize, coordinate, execute, monitor and evaluate multiple priorities Ability to gain and maintain the cooperation and participation of others Ability to establish and maintain service orientation and effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers and with multiple business units and IT technical stakeholders Ability to communicate effectively both verbally and in writing in a clear and concise manner to individuals and groups; to make effective presentations in formal and informal settings Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment Ability to understand, follow and convey brief oral and/or written instructions Ability to work occasional overtime and/or a flexible schedule as needed to meet required deadlines Ability to work under pressure and exacting schedules to complete assigned tasks Ability to travel as necessary Ability to comply with all agency policies and applicable laws Ability to comply with all applicable health and safety rules, regulations, and standards COMPUTER SKILLS Proficiency in the use of a personal computer and applicable software necessary to perform work assignments (e.g. word processing, spreadsheets) (Microsoft Office preferred) OTHER REQUIREMENTS Regular and punctual attendance Criminal background check   WORK ENVIRONMENT Frequent use of personal computer, copiers, printers, and telephones Frequent standing, walking, sitting, listening, and talking Occasional bending and stooping Frequent work under stress, as a team member, and in direct contact with others Infrequent lifting and climbing  
Texas Dept. of Information Resources 1001 West North Loop Boulevard, Austin, TX, United States
Jul 31, 2017
Full time
DUE TO A STATE-WIDE HIRING FREEZE ON STATE AGENCIES SERVING UNDER THE DIRECTION OF THE GOVERNOR, THIS POSITION WILL BE FILLED NO EARLIER THAN SEPTEMBER 1ST, 2017.   Job Posting:          #00000687 Opened:                ​ 07/26/17 ​ Closes:   08/23/17 ​ Position Title:       Systems Analyst V (Service Fulfillment Solutions Design) ​ Class/Group: 0256/B24 Military Occupation Specialty Code: 25, 25B, 53, 53A, IT, 030, C4I11, ISM FLSA:      ​ Exempt ​ Number of Vacancies: 1 ​ Division/Section: Customer Service Operations / Service Fulfillment ​ Salary Range: $4917.00 - $6488.50 / monthly ​ Duration: ​Regular ​ Hours Worked Weekly:      ​40 ​ Shift:      ​Days Travel:    ​ Occasional ​ Agency Address:  300 W. 15th Street, Austin TX, 78701 ​ Work Location:    ​1001 W. North Loop, Austin Texas 78756 ​ Web site: ​ www.dir.texas.gov ​ Refer Inquiries to:               ​Human Resources ​ Telephone: ​(512) 475-2104 or (512) 463-5920 HOW TO APPLY: Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en You must create a CAPPS Career Section candidate profile or be logged in to apply Update your profile and apply for the job by navigating through the pages and steps Once ready, select “Submit” on the “Review and Submit” page. APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE EXPERIENCE AND CREDENTIALS SECTION TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS Applications are not accepted at the agency.  Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant. Interview Place/Time: Candidates will be notified for appointments as determined by the selection committee. Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment. EQUAL OPPORTUNITY EMPLOYER The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations. POSITION SUMMARY Performs advanced and/or supervisory (senior-level) telecommunications systems analysis work. Work involves coordinating the planning, budgeting, and analysis of customer requirements, procedures, and problems to automate processing or to improve existing networks. Works to enhance services provided to existing customers on the TEX-AN statewide telecommunications network for the Department of Information Resources (DIR). Works with DIR network engineers to improve State Agencies Capital Complex voice and data connections as well as their Internet connectivity. Develops new customer relationships and provides appropriate user telecommunications solutions, including Voice, Video, Data and Internet solutions. Communicates effectively with vendors, agencies, management, and DIR staff. May plan, assign, and/or supervise the work of others. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. ESSENTIAL FUNCTIONS Manages multiple tasks of varying complexity and priority for timely completion with minimal supervision Provides assistance to state agencies and coordinates vendor planning on network design on TEX-AN telecommunications and data communications services Performs technical assistance to state agencies on TEX-AN telecommunications and data communications services Consults with customers to gather information and requirements in order to recommend the implementation of new and enhanced technologies Conducts and presents briefings on network services to customers upon request Makes site visits and attends project meetings to discuss planning and technical issues impacting the project Maintains reports on the status of vendor performance related to contract service levels Works closely with agencies to ensure customer expectations are met or exceeded Keeps informed of latest developments in telecommunications technologies Assists in organizing and establishing of policies and procedures for network services Assists in the review of vendor services and charges Prepares written correspondence to customers Communicates effectively with vendors, agencies, management, and DIR staff Oversees projects that cross functional agency systems and other state entities that require coordinating, planning, and scheduling during project development and implementation stages Oversees the preparation of charts, diagrams, and tables that depict the present and proposed network systems in terms of costs, benefits derived, and tasks accomplished Oversees the design and implementation of new or revised methods that effectively meet agency needs Performs related work as assigned EDUCATION Graduation from an accredited four-year college or university with major course work in telecommunications, computer science, computer information systems, management information systems, or a related field. Additional work-related experience may be substituted for education on a year-for-year basis EXPERIENCE & TRAINING REQUIRED Five (5) years of customer service experience supporting customers in a telecommunication related field Two (2) years of experience in designing and developing telecommunications and data communications services for customers on a wide scale, to include voice, video, data and internet services Five (5) years of government experience (preferred) KNOWLEDGE, SKILLS & ABILITIES Knowledge of voice and data circuits Knowledge of Internet, MPLS, data networks and voice services Knowledge and understanding of the limitations and capabilities of telecommunications technologies Skill in preparation of customer proposals and presentations Ability to communicate effectively in a high stress, dynamic work environment Ability to help develop and interpret policies and procedures Ability to communicate effectively, both orally and in writing Ability to comply with all agency policies and applicable laws Ability to comply with all applicable safety rules, regulations and standards Ability to work a flexible schedule to meet required deadlines Ability to work under pressure and exacting schedules to complete assigned tasks Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers Ability to understand, follow and convey brief oral and/or written instructions Ability to communicate both verbally and in writing; in a clear and concise manner Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment COMPUTER SKILLS Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets (Microsoft Office preferred) OTHER REQUIREMENTS Regular and punctual attendance Criminal background check WORK ENVIRONMENT Frequent use of a personal computer, copiers, printers and telephones Frequent work under stress, as a team member, and in direct contact with others Frequent standing, walking, sitting, listening and talking Occasional bending and stooping Occasional lifting and climbing