1 job(s) at Thunder Valley Casino Resort
Thunder Valley Casino Resort
1200 Athens Avenue, Lincoln, CA, United States
Ensures that all guest room areas are cleaned and neat. Handles Guest opportunities/inquiries with established “Four Diamond” standards in mind. Performs responsibilities in accordance with established company standards, policies, and procedures.
Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s 4-Diamond Service Standards at all times.
Participates in daily pre-shift meetings outlining activities and expectations to ensure “AAA Four Diamond / Luxury” standards achieved and maintained.
Cleans and stocks guest rooms to “AAA Four Diamond / Luxury” quality standards.
Strip beds and duvets as needed. Replace towels and linens daily. Replace duvet covers as needed.
Stock and maintain cart during and at the end of shift.
Complete daily assignment of twelve (12) credits within allotted time, and perform general cleaning as assigned.
Pick up rooms as needed, based on occupancy.
Check daily for areas needing specific attention, identify any potential hazards and report them to supervision.
Sign keys in and out and pick up assignment sheets.
Fosters a success-oriented, accountable environment within the company.
High school or equivalent education preferred.
Must be at least 18 years old.
Must be able to communicate effectively with Guest, Team Members and Management in both written and verbal form.
Previous Guest Room Attendant experience preferred.
Previous experience working with job related mechanical equipment.