3M
US, Texas, San Antonio
Feb 19, 2020
Full time
Clinical Documentation Manager
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 93,000 other curious, creative 3Mers.
“At 3M, we want to make sure that everyone, from all walks of life, know they can share their opinions, they’re heard, and change is made based on their input.” – Ann Anaya, chief diversity officer at 3M”
The Impact You’ll Make in this Role
Responsible for managing a large team of Clinical Documentation Specialists. The role includes leading large scale interdepartmental projects related to customer service and the efficiency of the document collection; Includes establishing department goals for service levels, efficiency, and quality. Responsible for department budget and expenses as well as leadership development and improving team engagement. Interacts within Advantage Center, Finance, IT and Sales organizations
As a Clinical Documentation Manager , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
Managing Order Fulfillment, measurement collection, claims preparation and billing process for home care orders
Developing and meetinging meets overall 3M customer service, efficiency, and financial goals
Working with filed based sales to identify customer needs and implement improvements
Organizing and monitors activities related to employee morale to include employee reviews, facilities, incentives, rewards, promotions, training and team building.
Partnering with other functional areas within the revenue cycle process to identify trends or issues.
Leading improvement in key areas around cycle time, unbilled orders, backlog of orders, write offs (Lost Days).
Engaging teams in continuous improvement efforts while maintaining compliance guidelines
Compiling, analyzing, and monitoring management reports and provides relevant information to the organization on a regular basis
Establishing and managing the department budget
Mentoring supervisors, leads and others in the Advantage Center
Developing and maintains relationships with internal and external customers.
Ensuring overall staffing levels are adequate to meet service and financial goals.
Establishing and maintains policies and procedures which support KCI and industry standards
Your Skills and Expertise
To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:
Possess a Bachelor’s degree (completed and verified prior to start) from an accredited institution
Five (5) years leadership experience in a private, public, government, or military environment.
Two (2) years healthcare experience in a private, public, government, or military environment.
Additional qualifications that could help you succeed even further in this role include:
Two (2) or more years of leadership experience at Manager level or above
Previous experience with the order to cash process for outpatient medical services for Medicare, Medicaid, Managed Care, Worker's Comp and Private Pay patients
Project Management experience
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.
3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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