Machol & Johannes, LLC/Almanac Technologies

OUR COMPANY At Almanac Technologies / Machol & Johannes, we believe that  culture  is the difference-maker between good companies and  great  ones. We believe in  inspiring with a people first culture  and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol & Johannes, we know that you want: A truly inclusive culture with DE&I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting & challenging work with opportunities to learn, grow, and develop yourself both as a person & as a professional Competitive pay & benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol & Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. OVERVIEW The Legal Documents Generalist is responsible for ordering and processing incoming affidavits and media/documents from the various clients we represent. This position is in a high-volume production environment, with an emphasis on detail and customer service. COMPENSATION & BENEFITS $16-$18/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday +1 mental health holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass allowing unlimited use of the RTD System Currently working a hybrid remote schedule eligible for 3-4 days/week work from home Monday - Friday, general business hours CORE FUNCTIONS Process and import placement media documents provided by client Prepare and follow-up on media requests sent to clients Investigate and resolve vendor exceptions Receive and respond to internal/external requests within established timelines Identify and recommend improvements to process workflow Build and maintain proactive, professional client relationships Other duties as assigned. JOB QUALIFICATIONS Experience: Outstanding business-to-business and inter-departmental customer service Proven experience meeting strict, often short deadlines under high pressure Understanding of collection litigation practices and requirements preferred but not required Understanding of document types, debt types, and creditor network preferred but not required Troubleshooting issues and communicating solutions verbally and in writing Knowledge, Skills, and Abilities: Ability to maintain knowledge and familiarity with policies and procedures Ability to manage time effectively Extremely high attention to detail Proficiency in Microsoft Office Suite, Adobe products, data transfer software Ability to focus on complicated and/or repetitive tasks for extended periods Thorough troubleshooting and research skills Capability of working independently and with minimal supervision Strong technical aptitude and excellent communication skills. Working Environment: Majority of this position will be from remote log-in Sitting 90%, Standing/Walking 10% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 30 lbs. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1995641-334497

OUR COMPANY At Almanac Technologies / Machol & Johannes, we believe that  culture  is the difference-maker between good companies and  great  ones. We believe in  inspiring with a people first culture  and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol & Johannes, we know that you want: A truly inclusive culture with DE&I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting & challenging work with opportunities to learn, grow, and develop yourself both as a person & as a professional Competitive pay & benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol & Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. MAIL CLERK The Mail Clerk is responsible for assisting the Litigation Team with various clerical duties. This position requires great attention to detail and accuracy and works in a fast-paced, get-it-done environment. CORE FOCUS: Assemble writs of garnishment and other documents for mailing to the Court Open and organize mail for processing Process scanning Print labels for Court requirements Account level review for production areas in Garnishment Team Phone Work both incoming phone calls and outboard to courts, banks and places of employment Other duties as assigned COMPENSATION & BENEFITS: $16/hour 13 days of PTO in your first year, grows with you! 6 paid federal holidays + 1 paid float holiday + 1 paid mental health holiday FREE commuter pass for the RTD Internal personal & professional development programs Eligible for health, dental, and vision insurance plans Company 401k program SCHEDULE: Full time, 40 hours/week Monday - Friday General business hours After training/probationary period: eligible to work partially remote 4 days in office, 1 day remote After training/probationary period: eligible to work Compressed Work Week 4 days x 10 hours  or 4 days x 9 hours with 1 day x 4 hours EDUCATION, FORMAL TRAINING, OR CERTIFICATES: High school diploma or equivalent required. EXPERIENCE: Previous experience in an office environment preferred Previous Knowledge, Skills, and Abilities: Ability to meet deadlines and perform tasks in a high-stress environment Ability to work on repetitive tasks for long periods of time Maintains a high degree of attention to detail in a fast-paced work environment Ability to effectively communicate and troubleshoot tasks Basic to Intermediate knowledge of Microsoft Office Suite, specifically Excel required. Working Environment: Majority of this position will be in a professional office environment Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1976631-334497

OUR COMPANY At Almanac Technologies / Machol & Johannes, we believe that  culture  is the difference-maker between good companies and  great  ones. We believe in  inspiring with a people first culture  and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol & Johannes, we know that you want: A truly inclusive culture with DE&I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting & challenging work with opportunities to learn, grow, and develop yourself both as a person & as a professional Competitive pay & benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol & Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. OVERVIEW The Systems Engineer is responsible for managing a company's computer systems and networks. They design new system architecture, monitor and maintain computer networks, troubleshoot and resolve system errors and inefficiencies, and ensure that the computer systems are running smoothly and effectively. They also train junior systems engineers and technicians. CORE FUNCTIONS Meeting with the management team to assess and define the system requirements. Analyzing network data and infrastructure to determine inefficiencies and problems and solve. Developing and designing network architecture and computer systems infrastructure. Overseeing the development, installation, configuration, and administration of computer systems. Managing project timelines, budgets, and documentation. Monitoring computer systems and networks for viruses, malfunctions, and errors. Troubleshooting technical issues and developing effective solutions. Preparing network analytics, data reports, and operational manuals. Training the engineering team on new systems, protocols, and best practices. Keeping abreast of the latest advancements in technology, protocols, and best practices. Other duties as assigned BENEFITS & COMPENSATION $85,000-$100,000 annually depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday + 1 mental health holiday annually Eligible for health, dental, and vision insurance plans Company 401k program JOB QUALIFICATIONS Education, Formal Training or Certificates: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience Master's degree may be preferred. Experience: CompTIA A+ or Network+ certification will be advantageous. A minimum of 5 years' experience as a systems engineer. 3-5 years of Windows system administration experience IT certifications in Linux, UNIX, Microsoft, or other network related fields are desirable Cisco Call manager and Contact Center Express a plus Knowledge, Skills and Abilities: Working knowledge of virtualization; VMWare or equivalent. Strong knowledge of systems and Cisco networking, hardware, and protocols. Exceptional communication and leadership skills. Strong analytical thinking and problem-solving abilities required. Experience with scripting and automation tools. A proven track record of leading and executing user impactful projects. Experience and strong understanding of ITIL, ITSM, secure storage, data protection, and disaster recovery protocols. Excellent written and oral communication skills. Excellent use of grammar and punctuation. Strong ability to stay organized and prioritize work to balance multiple projects to meet strict deadlines in a fast-paced environment. Ability to type 50 WPM. Working Environment: Majority of this position will be in a professional office environment Sitting – 70%, Standing/Walking – 30% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs. Will be eligible for hybrid remote work after 90 day training period For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1969318-334497

OUR COMPANY At Almanac Technologies / Machol   Johannes, we believe that culture is the difference-maker between good companies and great ones. We believe in inspiring with a people first culture and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol   Johannes, we know that you want: A truly inclusive culture with DE I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting   challenging work with opportunities to learn, grow, and develop yourself both as a person   as a professional Competitive pay   benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol   Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. LEGAL ASSISTANT The Legal Assistant is a key player in assisting the department to be successful and efficient. The Legal Assistant is responsible for assisting the attorneys and the firm by preparing motion for judgment, following up on orders, and other legal assistant duties pertaining to the position. This position will be trained in various data maintenance, document review, and similar support functions to assist the Litigation operations of the firm. CORE FUNCTIONS Prepare non-military affidavits based on client requirements Review accounts for default judgment based on court and client requirements Drafting motions for default judgment for Washington and other states inventory Follow up on judgment orders from the courts including managing the JMT downloader for all processes Assist with mailing projects from all states based on volume Manage setting queues in collection database Review statuses of accounts for upcoming court dates and motions for judgment Manually e-file documents Scan and prepare documents for electronic storage in case files Collaborate directly with Satellite Team(s) as needed Other duties as assigned COMPENSATION   BENEFITS $16-$18/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass for RTD Personal   Professional development programs SCHEDULE Monday - Friday, general business hours After training/probationary period: eligible to work partially remote due to COVID-19 2 days in office, 2-3 days remote After training/probationary period: eligible to work Compressed Work Week 4 days x 10 hours or 4 days x 9 hours with 1 day x 4 hours IDEAL CANDIDATE Ability to meet deadlines and perform tasks in a high-stress environment Able to adjust quickly to varying priorities and maintains a positive attitude during change Maintains a high degree of attention to detail in a fast-paced work environment. Supports a culture of accountability, ownership, and honesty Displays a desire to learn and is coachable; takes feedback well from a variety of sources Exhibits exceptional verbal and written communication skills and customer service provision Receive, sort, and distribute mail, faxes, and online contacts on a daily basis KEY QUALIFICATIONS Education, Formal Training, or Certificates: High school diploma or equivalent required Associates degree or above preferred but not required Experience: Previous experience in a customer service or administrative position preferred Previous experience in high volume data entry preferred Previous experience processing incoming and outgoing mail Previous experience in the legal industry preferred Previous experience in the collections industry preferred. Knowledge, Skills, and Abilities: Proven ability to manage multiple tasks and meet strict deadlines Capable of good decision making based on knowledge of the work flow Organized with an extremely high attention to detail Must complete assignments with minimal errors Excellent troubleshooting and business-to-business communication Must be self -motivated and reliable Functioning knowledge of Microsoft Excel Types 50 words per minute or more Working Environment: Majority of this position will be in a professional office environment Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs. LOCATION: Downtown Denver, Colorado For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1963921-334497

OUR COMPANY At Almanac Technologies / Machol   Johannes, we believe that culture is the difference-maker between good companies and great ones. We believe in inspiring with a people first culture and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol   Johannes, we know that you want: A truly inclusive culture with DE I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting   challenging work with opportunities to learn, grow, and develop yourself both as a person   as a professional Competitive pay   benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol   Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. OVERVIEW The System Administrator is responsible for installing, upgrading, and monitoring software and hardware. They may also be involved in data backup and recovery. This role maintains the essentials such as operating systems, business applications, security tools, web-servers, email, PCs, local and wide area networking both hardware and software and mid-range server hardware. CORE FUNCTIONS Responsible for the maintenance, configuration, and reliable operation of Windows systems, Linux servers, and virtualization platform Install and upgrade computer components and software, manage virtual servers, and integrate scripted deployments Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Perform and validate regular backup operations Provide secondary deskside and desktop support efforts to ensure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Expected to communicate timely and professionally to customers verbally and in written communications Other assigned duties. BENEFITS   COMPENSATION $65,000 - $75,000 annually depending on experience Participate in 'On Call' schedule with remote work capabilities 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass allowing unlimited use of the RTD System JOB QUALIFICATIONS Education, Formal Training or Certificates: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience Experience: 3-5 years of Windows system administration experience IT certifications in Linux, Microsoft, or other network related fields are preferred Cisco Call manager and Contact Center Express a plus Knowledge, Skills and Abilities: Working knowledge of virtualization; VMWare or equivalent Strong knowledge of systems and networking software, hardware, and networking protocols Experience with scripting and automation tools A proven track record of leading and executing user impactful projects Experience and strong understanding of ITIL, ITSM, security storage, data protection, and disaster recovery protocols Excellent written and oral communication skills Excellent use of grammar and punctuation Strong ability to stay organized and prioritize work to balance multiple projects to meet strict deadlines in a fast-paced environment Ability to type 50 WPM or more Working Environment: Majority of this position will be in a professional office environment Sitting 70%, Standing/Walking 30% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1963816-334497

OUR COMPANY At Almanac Technologies / Machol & Johannes, we believe that  culture  is the difference-maker between good companies and  great  ones. We believe in  inspiring with a people first culture  and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol & Johannes, we know that you want: A truly inclusive culture with DE&I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting & challenging work with opportunities to learn, grow, and develop yourself both as a person & as a professional Competitive pay & benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol & Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. OVERVIEW The  Legal Assistant 1  position is responsible for assisting attorneys with various production duties including but not limited to: drafting defaults, preparing dismissals, drafting motions and orders, mailing and other filing and service duties as needed for the position. CORE FUNCTIONS Drafting pleadings Communicating with court staff and other law offices Assembling and mailing defaults, dismissals and other various court documents Assist with litigation projects, including mailing/filing with courts Docketing BENEFITS & COMPENSATION $16/hour Annual performance based increases 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday +1 Mental Health holiday annually Eligible for health, dental, and vision insurance plans Company 401k program LOCATION Oklahoma City, Oklahoma JOB QUALIFICATIONS: Education, Formal Training, or Certificates: High school diploma or equivalent required Experience: Previous clerical/office experience preferred Previous experience in the collections industry preferred but not required Knowledge, Skills, and Abilities: Proven ability to manage multiple tasks and meet strict deadlines Organized with an extremely high attention to detail Must complete assignments with minimal errors Excellent troubleshooting and business-to-business communication Must be self -motivated and reliable Functioning knowledge of Microsoft Excel Working Environment: Majority of this position will be in a professional office environment Some driving, so must have reliable transportation Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1959387-334497

OUR COMPANY At Almanac Technologies / Machol & Johannes, we believe that   culture   is the difference-maker between good companies and   great   ones. We believe in   inspiring with a people first culture   and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol & Johannes, we know that you want: A truly inclusive culture with DE&I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting & challenging work with opportunities to learn, grow, and develop yourself both as a person & as a professional Competitive pay & benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol & Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. COMPLIANCE SPECIALIST The Compliance Specialist is responsible for maintaining comprehensive audits and identifying compliance data trends. As a part of the job requirements, the employee will focus on process management while implementing client and regulatory requirements. Auditing, policy upkeep, and regular client deliverables will also be included in the workload. BENEFITS & COMPENSATION $17-$19/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass for RTD Personal & Professional development programs OUR IDEAL CANDIDATE Excels at building cross department relationships to improve collaboration Keen eye for detail & dedication to accuracy Demands & delivers clear, concise, & proactive communication Passionate about achieving challenging goals Thrives in a fast-paced work environment Comfortable adapting to change and/or delays Time management guru who manages competing demands with ease Looks for ways to improve and promote quality CORE FUNCTIONS Audit and score calls for compliance against FDCPA, TCPA, and other regulatory agency requirements Complete client daily, weekly and monthly call deliverables Complaint trending and analysis Investigate issues/exceptions and create remediation plans Drafting regulatory complaint responses Identify compliance issues in inclusive trackers and logs and develop solutions Complete monthly client deliverables on an as needed basis On-board/Off-board vendors and provide vendor management Provide training to ensure firm is in compliance with all requirements Oversee the internal and external auditing for firm Ensure policies and procedures are updated and readily available for our clients and internal purposes Maintain remediation logs and create error reports Reporting data to upper management and executive committee Other duties as assigned WORKING ENVIRONMENT TEMPORARILY hybrid remote due to COVID-19 4 days remote, 1 day in-office per week In-office day will report to our Downtown, Denver location Monday - Friday HOURS: 8am - 4:30pm Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 25 lbs. JOB QUALIFICATIONS Education, Formal Training, or Certificates: High School Diploma Experience: Experience in a fast-paced office environment required. 1-2 years of auditing, quality assurance/management, or similar experience required. Experience with data entry required. Experience in the collections industry preferred. Business-to-business customer service with experience in a client-facing role is strongly preferred. Knowledge, Skills, and Abilities: Type +55 WPM Intermediate to Advanced skills with Excel required Intermediate skill with other Microsoft Office programs preferred Excellent written & spoken communication skills required Active listening skills to apply compliance standards Ability to communicate effectively in a team environment Must be able to handle a large volume of work with constant interruption Proven ability to complete assignments in short time-frames, under stress, and within guidelines Ability to maintain positive professional relationships For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1929048-334497

OUR COMPANY At Almanac Technologies / Machol & Johannes, we believe that  culture  is the difference-maker between good companies and  great  ones. We believe in  inspiring with a people first culture  and are determined to be recognized as a "Best Place to Work" company. Would you love to be part of a team dedicated to excellent results and a world-class culture? At Almanac Technologies / Machol & Johannes, we know that you want: A truly inclusive culture with DE&I initiatives that are actually needle-movers and not simply box-checkers. The ability to contribute and make a difference on the job, with leaders who listen and leverage your unique strengths Interesting & challenging work with opportunities to learn, grow, and develop yourself both as a person & as a professional Competitive pay & benefits that are brag worthy If these strike a chord with you we may be your next move! Almanac Technologies is a service provider to Machol & Johannes, LLC, a premier law firm with headquarters in Colorado, and offices in Wyoming, New Mexico, Washington, Oregon, Utah, and Idaho. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. We are two halves of one dream, built by the same family. LEGAL ASSISTANT The Legal Assistant is a key player in assisting the department to be successful and efficient. The Legal Assistant is responsible for assisting the attorneys and the firm by preparing motion for judgment, following up on orders, and other legal assistant duties pertaining to the position. This position will be trained in various data maintenance, document review, and similar support functions to assist the Litigation operations of the firm. CORE FUNCTIONS Prepare non-military affidavits based on client requirements Review accounts for default judgment based on court and client requirements Drafting motions for default judgment for Washington and other states inventory Follow up on judgment orders from the courts including managing the JMT downloader for all processes Assist with mailing projects from all states based on volume Manage setting queues in collection database Review statuses of accounts for upcoming court dates and motions for judgment Manually e-file documents Scan and prepare documents for electronic storage in case files Collaborate directly with Satellite Team(s) as needed Other duties as assigned COMPENSATION & BENEFITS $16-$18/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass for RTD Personal & Professional development programs SCHEDULE Monday - Friday, general business hours After training/probationary period: eligible to work partially remote due to COVID-19 2 days in office, 2-3 days remote After training/probationary period: eligible to work Compressed Work Week 4 days x 10 hours  or 4 days x 9 hours with 1 day x 4 hours IDEAL CANDIDATE Ability to meet deadlines and perform tasks in a high-stress environment Able to adjust quickly to varying priorities and maintains a positive attitude during change Maintains a high degree of attention to detail in a fast-paced work environment. Supports a culture of accountability, ownership, and honesty Displays a desire to learn and is coachable; takes feedback well from a variety of sources Exhibits exceptional verbal and written communication skills and customer service provision Receive, sort, and distribute mail, faxes, and online contacts on a daily basis KEY QUALIFICATIONS Education, Formal Training, or Certificates: High school diploma or equivalent required Associates degree or above  preferred  but not required Experience: Previous experience in a customer service or administrative position preferred Previous experience in high volume data entry preferred Previous experience processing incoming and outgoing mail Previous experience in the legal industry preferred Previous experience in the collections industry preferred. Knowledge, Skills, and Abilities: Proven ability to manage multiple tasks and meet strict deadlines Capable of good decision making based on knowledge of the work flow Organized with an extremely high attention to detail Must complete assignments with minimal errors Excellent troubleshooting and business-to-business communication Must be self -motivated and reliable Functioning knowledge of Microsoft Excel Types 50 words per minute or more Working Environment: Majority of this position will be in a professional office environment Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs. LOCATION:  Downtown Denver, Colorado For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1929038-334497

OUR COMPANY Do the words gritty, passionate, demanding, or innovative describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that's becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At Almanac Technologies, we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you OVERVIEW The Legal Documents Generalist is responsible for ordering and processing incoming affidavits and media/documents from the various clients we represent. This position is in a high-volume production environment, with an emphasis on detail and customer service. CORE FUNCTIONS Process and import placement media documents provided by client Prepare and follow-up on media requests sent to clients Investigate and resolve vendor exceptions Receive and respond to internal/external requests within established timelines Identify and recommend improvements to process workflow Build and maintain proactive, professional client relationships Other duties as assigned. COMPENSATION & BENEFITS $16-$18/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday +1 mental health holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass allowing unlimited use of the RTD System Currently working a hybrid remote schedule Monday - Friday, general business hours JOB QUALIFICATIONS Experience: Outstanding business-to-business and inter-departmental customer service Proven experience meeting strict, often short deadlines under high pressure Understanding of collection litigation practices and requirements preferred but not required Understanding of document types, debt types, and creditor network preferred but not required Troubleshooting issues and communicating solutions verbally and in writing Knowledge, Skills, and Abilities: Ability to maintain knowledge and familiarity with policies and procedures Ability to manage time effectively Extremely high attention to detail Proficiency in Microsoft Office Suite, Adobe products, data transfer software Ability to focus on complicated and/or repetitive tasks for extended periods Thorough troubleshooting and research skills Capability of working independently and with minimal supervision Strong technical aptitude and excellent communication skills. Working Environment: Majority of this position will be from remote log-in Sitting 90%, Standing/Walking 10% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 30 lbs. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1884936-334497

OUR COMPANY Do the words gritty, passionate, demanding, or innovative describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that's becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At Almanac Technologies, we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you OVERVIEW The Security Analyst's role is to work with internal departments, clients, and audit stakeholders to identify and remediate potential security risks. This position is responsible for ensuring that the firms security protocols adhere to client requirements. CORE FUNCTIONS Implement security controls and related software Upgrade systems to ensure security software Manage and monitor end point security Perform internal and external penetration testing Analyze IT requirements and provide actionable plan on the use of security controls Ability to identify and mitigate network vulnerabilities and understand patch management Develop processes and documenting procedures Assists in completing client audits and remediating IT related deficiencies Provide secondary deskside and desktop support efforts to ensure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Expected to communicate timely and professionally to customers verbally and in written communications Other assigned duties BENEFITS & COMPENSATION $45,000 - $75,000 depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday + 1 mental health holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass allowing unlimited use of the RTD System JOB QUALIFICATIONS Education, Formal Training or Certificates: Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience Experience: 1-3 years of experience in information technology security Experience with SOAR platforms preferred Familiarity with SOC II, NIST CSF and other frameworks preferred Experienced in installing security software and documenting security incident responses Work closely with internal stakeholders and third parties to execute security audits Knowledge, Skills and Abilities: Knowledge of legal terminology and procedures, preferred but not required Knowledge of firewalls, antivirus and IDPS concepts Strong critical thinking and decision-making skills Excellent project management skills and strong ability to prioritize Excellent written and oral communication skills Experienced with penetration testing and techniques Excellent use of grammar and punctuation Strong ability to stay organized and prioritize work to balance multiple projects to meet strict deadlines in fast past environment Highly detail oriented Ability to type 50 WPM Working Environment: Majority of this position will be in a professional office environment Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1883108-334497

OUR COMPANY Do the words gritty, passionate, demanding, or life-learning describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that are becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At Almanac Technologies, we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you OVERVIEW The Reception Administrative Assistant is responsible for incoming calls, mail maintenance and tracking of Customer Success Department reports and files. They are also responsible for supporting Customer Success Department with meeting notes and other administrative duties, as necessary.  This role has a low volume of walk-in visitors. Most customer interactions are conducted via phone. CORE FUNCTIONS Handle all inbound Reception and Agency calls Manage faxes and general emails for Customer Success Department Maintain and distribute EZ Offer forms Customer Success Department mail pick-up and tracking Track NSF's for Customer Success Department Create SIF and PIF letters Take meeting notes, distribute to team, and maintain for CS Department IDEAL CANDIDATE Exhibits superior customer service in both attitude and experience Effectively manages large volume of incoming calls Is proactive, clear, and complete in communicating with internal staff Gladly maintains safe and clean reception area Efficient with data entry and proper handling of mail Smartly maintains security awareness by monitoring visitor access through proper communication, validation, and documentation. Brings a can-do attitude to work each day and always looks for ways to contribute to our company's success COMPENSATION & BENEFITS $16/hour 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass for RTD Personal & Professional development programs SCHEDULE & ENVIRONMENT LOCATION: Downtown Denver Monday - Friday, general business hours In-office position, not eligible for remote work Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 25 lbs KEY QUALIFICATIONS Education, Formal Training or Certificates: High school diploma or equivalent required Experience: Previous experience in a customer service, administrative, or reception position preferred Previous experience in a fast paced work environment Knowledge, Skills and Abilities: Beginner to Intermediate use of Microsoft Office Suite, specifically Microsoft Word and Excel Ability to multi-task and manage multiple functions simultaneously Ability to interact professionally with co-workers, clients, and consumers For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1883047-334497

OUR COMPANY Do the words gritty, passionate, demanding, or innovative describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that's becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At Almanac Technologies, we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you ACCOUNTS RECEIVABLE CLERK 2 The Accounts Receivable Clerk position is responsible for providing accurate and timely review and posting of accounts receivable payments and invoices. This job will also assist in creating, formatting and supplying remittance reports to our clients. This position will support the day-today processes and initiatives of the accounts receivable department, and represent the employment brand of Almanac Technologies. CORE FUNCTIONS Apply funds received to A/R invoices Client remittance reports Assisting with processing and reconciliation of accounts Providing re-billed invoices to clients Provide checks payable for costs incurred and vendor invoices Other duties as assigned BENEFITS & COMPENSATION $18-$21.50/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass allowing unlimited use of the RTD System KEY QUALIFICATIONS Education, Formal Training, or Certificates: High School diploma or equivalent Associates degree or above preferred. Experience: 2-4 yeas Accounts Receivable, Accounting or equivalent  experience Experience in high volume & fast paced environment Previous experience with handling highly confidential matters Minimum 1 year experience with QuickBooks. Knowledge, Skills and Abilities : Ability to maintain knowledge and familiarity with internal procedures and client guidelines Ability to identify process improvements and adapt to changes quickly Ability to manage time effectively, maintain efficiency, and prioritize workload Proven experience meeting strict, often short deadlines under high pressure Troubleshooting issues and communicating solutions both in writing and verbally Maintain a high degree of attention to detail in a fast-paced work environment Advanced knowledge of Microsoft Office Suite including Word, Outlook, and Excel. Schedule & Working Environment: Majority of this position will be in a professional office environment Monday - Friday, general business hours Some Saturday availability may be required Sitting 85%, Standing/Walking 15% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 25 lbs LOCATION : Downtown Denver For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1882681-334497

OUR COMPANY Do the words gritty, passionate, or demanding describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that is becoming a genuine "Best Place To Work" company?   We are your next move!  Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas.  This position is based out of our Bellevue, Washington Office. At  Almanac Technologies , we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you CLIENT RELATIONS LIAISON The Client Relations Liaison (Client Auditor) is responsible for managing the firm's client relationships. This team member will ensure timely completion of deliverables and other client-related tasks. In this role, the Client Relations Liaison (Client Auditor) fosters excellent professional relationships and ensures positive client outcomes. The work involves managing a high-volume of email communication, developing rapport with client contacts and internal departments, and providing white-glove customer service.  We are excited to find a candidate with willingness to learn and we will invest in training to help them meet some of the nuanced specifics of this role. CORE FUNCTIONS: Receive and respond to internal and external client requests within established timelines Work closely with internal departments for superior outcomes Identify solutions to issues as they arise or as requested by the client Timely completion of your assigned-client tasks according to all client requirements Prepare daily, weekly, and monthly inventory reports which contain various information Represent the firm on assigned client calls Ability to speak knowledgeably about our business processes Identify process improvements and recommend necessary changes to better the department and the firm as a whole Build and cultivate professional client relationships Other duties as assigned IDEAL CANDIDATE Excels at building cross-department relationships to improve collaboration Excellent written and verbal communication skills Passionate about achieving challenging goals Thrives in a fast-paced work environment Comfortable adapting to change Time management guru who manages competing demands with ease Looks for ways to improve and promote quality BENEFITS & COMPENSATION $17-$19/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program Internal personal & professional development programs SCHEDULE & WORK ENVIRONMENT Monday - Friday, general business hours Temporarily hybrid-remote due to COVID 4 days/week from home, Tuesdays in office Office located in Bellevue, Washington Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties May occasionally need to lift objects weighting 20 lbs. JOB QUALIFICATIONS Education, Formal Training, or Certificates: High School Diploma Experience: Outstanding business-to-business customer service with experience in a client-facing role or department is strongly preferred Previous experience working in a high volume environment Previous experience in the collection industry preferred but not required Previous experience in the legal industry preferred but not required Knowledge, Skills, and Abilities: Ability to maintain knowledge and familiarity with internal procedures and various Client Guidelines or similar regulatory requirements Ability to identify root-cause process improvements Adapt to changes quickly Ability to manage time effectively Must work well independently, in a team environment Must have excellent verbal and written communication skills Ability to handle competing, simultaneous demands and must be able to handle a high volume work Proven experience meeting strict, often short deadlines under high pressure Troubleshooting issues and communicating solutions both in writing and verbally Maintain a high degree of attention to detail in a fast-paced work environment Proficient knowledge of Microsoft Office Suite including Word, Outlook, OneNote, and Excel. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1880384-334497

Bilingual - Customer Success Specialist OUR COMPANY Do the words gritty, passionate, demanding, or innovative describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that is becoming a genuine "Best Place To Work" company?   We are your next move!   Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At   Almanac Technologies , we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in   you The Bilingual Customer Success Specialist   is the primary customer service representative responsible for managing consumer accounts while operating within the strict requirements of our clients as a member of the Collection Team. This position maintains a positive relationship with the consumer(s) in order to generate revenue for the company. This position operates under strict guidelines and high expectations for meeting key performance indicators in a fast-paced work environment. Our   Ideal Candidate : Top notch customer service skills Skilled in de-escalation Demands & delivers clear, concise, and proactive communication Thrives on competitive opportunities Loves a diverse team Able to multi-task with ease Passionate about achieving challenging goals Brings their best self in a fast-paced work environment Comfortable adapting to change Natural problem solver Does this picture of our Ideal Candidate resonate with you? If you feel like we just described who you are at your core - keep reading to discover a little more about this opportunity! Core Functions: Must adhere to all Fair Debt Collection Practices Act regulations as well as applicable state regulations Establishes and maintains professional relationships with consumers and team members Maintains inbound and outbound collection communications within client deadlines and requirements Benefits & Compensation: $18/Hour base pay + commission driven by performance Health, Dental, and vision plans available Company 401k Program Great PTO Program - 13 days in your first year and grows with you Annual salary can range from $50,000-$80,000 or more depending on   YOUR   performance! Monthly contests with prizes, awards, and food! If you like the sound of your paycheck being a direct reflection of your effort, keep reading to learn more! Job Qualifications: Education, Formal Training or Certificates: High school diploma or equivalent required Experience: 1-year customer service experience required Knowledge, Skills and Abilities: Type +45 WPM Bilingual required - Spanish preferred Full-time, Monday through Friday with some Saturday availability required 9-5:30pm shift Ability to meet deadlines and perform tasks in a high-stress environment Maintains a high degree of attention to detail in a fast-paced work environment Ability to effectively communicate and troubleshoot complicated tasks Ability to demonstrate competency to improve process Basic to intermediate knowledge of Microsoft Office Suite programs We will train the right candidate! Working Environment: Majority of this position will be in a professional office environment Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties We are looking for just the right team members to round out our incredible team. We have just ONE spot left. If the description you've just read for our Customer Success Specialist speaks not only to your head, but also to your heart and gives you that "I have to go for it" feeling - Apply now! We can't wait to hear from you! For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1855578-334497

OUR COMPANY Do the words gritty, passionate, demanding, or innovative describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that are becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. This specific position will be located in our Denver, Colorado office. At Almanac Technologies, we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in YOU OVERVIEW: The Business Analyst will work with internal departments, client interface requirements and external vendors to evaluate processes for improvement and efficiency. This position requires group facilitation and collaboration to compile and thoroughly document necessary requirements for a project. This position interacts with the Developers and acts as a liaison between stakeholders in multiple departments and is responsible for preparing user documentation and assist with deployment and implementation of completed projects. CORE FUNCTIONS: Maintains positive working relationship with teams firmwide to improve operations on a consistent basis. Responsible for evaluating and documenting processes and providing ideas and/or design for improvement, and document requirements Responsible for testing and training, in some cases becoming a technical subject matter expert Responsible for providing consistent detailed updates in the firm's project management system Act as a liaison between stakeholders Flexibility handling multiple assignments or shifting priorities in a fast-paced environment A strong understanding of what it means to "be of service" to firm Maintains open communication as it pertains to project completion and roadblocks Other duties as assigned COMPENSATION & BENEFITS: $50,000-$60,000 annually depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass allowing unlimited use of the RTD System SCHEDULE: Monday - Friday, general business hours Temporarily hybrid-remote due to COVID Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties May occasionally need to lift objects weighting 20 lbs. IDEAL CANDIDATE: Ability to meet deadlines and perform tasks in a high-stress environment Able to adjust quickly to varying priorities and maintains a positive attitude during change Maintains a high degree of attention to detail in a fast-paced work environment. Supports a culture of accountability, ownership, and honesty Displays a desire to learn and is coachable; takes feedback well from a variety of sources Exhibits exceptional verbal and written communication skills and customer service provision KEY QUALIFICATIONS: Education, Formal Training or Certificates: Associates Degree or equivalent tenure required Administrative education or training preferred Experience: Previous experience in a Business Analyst role or similar relevant experience Previous experience within a software development and/or implementation environment Intermediate to Advanced knowledge and use of Microsoft Office suite (Word, Excel, and Outlook) Experience with software requirements gathering and/or Epic and Story presentation is required Experience with JIRA and TFS is preferred Visio or other workflow application experience preferred Experience developing and implementing process improvements preferred Previous experience in the collection or legal industry preferred Knowledge, Skills and Abilities: Knowledge of legal terminology and procedures, preferred but not required Excellent use of grammar, punctuation, with excellent verbal and written communication skills Strong ability to stay organized and prioritize work to balance multiple projects to meet strict deadlines Highly detail oriented Able to work in a high production, fluid, and fast paced environment Exceptional customer service skills Prior document processing experience in a team environment preferred Intermediate skills using Excel to write complex equations and present or report on data Ability to type 50 WPM LOCATION: Downtown Denver, Colorado For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1828276-334497

OUR COMPANY Do the words gritty, passionate, demanding, or innovative describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that's becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol   Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At Almanac Technologies, we know that you want: Interesting   challenging work, opportunities to learn   grow, competitive pay   benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you SERVICE DESK TECHNICIAN The Service Desk Technician provides first level end user support including basic computer troubleshooting, repair, updates/upgrades, inventory management, printers/copiers/scanners, phones and other system support as required, in an efficient and effective manner. This position is customer focused, requiring good written and verbal communication skills, in addition to basic technical skills. This position is responsible for managing the ticket system, ensuring high priority tickets have been prioritized accordingly and completed within a reasonable amount of time, escalating where necessary. This includes managing ticket queues and response times within service level requirements. This position also requires setting up new workstations, upgrading existing workstations and handling moves for workstations and personnel. CORE FUNCTIONS Manage Ticketing System, diagnose issues and follow through to resolution Frequently update tickets to make sure the most current information is documented Frequently update end users with the status and progress made on open tickets Incident Triage Properly escalate urgent and unresolved queries to the next level of support Perform basic computer hardware and software installations, configurations, malware removal, and update office TV display content Create and maintain documentation for internal tasks and procedures Recommend procedure modifications or process improvements Onboard new users by provisioning appropriate hardware and software; including badges Manage access and security associated to key company systems and software as required for company personnel to be enabled to complete their jobs Maintain inventory for hardware and software in accordance with asset management strategy including tracking licensing usage and notifying IT leadership with any new licensing requirements Replacing consumables on printers/scanners, co-ordinate with vendor support as problems arise, and maintain inventory of printer supplies Help troubleshoot phones and phone system, including setting up new phone extensions and making test calls to support changes to the IVR or Telecom routing Responsible for setting up workstations for new users, moving existing workstations and other end user computer related issues as assigned Responsible for keeping all IT areas clean and organized Release safe emails from spam and content quarantines Other duties as assigned IDEAL CANDIDATE Maintains a positive, helpful and solution oriented demeanor when responding to users Great at follow through   closing the loop Manages time   priorities with efficiency and effectiveness Recommends procedure modifications or process improvements Ability to work collaboratively as part of a team Enjoys and excels working on a variety of problems and tasks Is comfortable multi-tasking on a variety of issues simultaneously Highly organized, able to follow procedures and ensure clean and tidy work area COMPENSATION   BENEFITS Salary range: $40k - $50k Depending On Experience Great PTO Program: 13 days in your first year   grows with you! 6 paid Federal holidays + 1 paid float holiday Commuter pass providing unlimited usage of RTD Services Health, dental, vision, life and disability insurance, retirement savings, and more Company 401k program A culture of growth, transparency, excellence, and passion JOB QUALIFICATIONS Education, Formal Training, or Certificates: High School (or equivalent) Formal technical training or prior experience Experience: Hands on with Microsoft Windows based computers Small networking; WiFi routers, CAT cabling, etc. Knowledge, Skills, and Abilities: Excellent oral, written and interpersonal communications skills Ability to analyze and troubleshoot computer systems, software, and peripherals Ability to configure and support Windows 7, 10, Server 2008, Server 2012, Server 2016 Experience with macOS/OSX is desirable, but not required Proficient in Microsoft Office 2007, 2010, 2013 Experience managing users, groups and policies in Active Directory Comfortable cloning, re-imaging and managing OS updates and patches Experience with Scripting (CMD, DOS, PowerShell, VB Macro, Bash etc.) System hardening skills Experience with Collection Master (CLS) highly preferred but not required Working Environment: Majority of this position will be in a professional office environment Sitting 60%, Standing/Walking 40% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 50 lbs by yourself or up to 100 lbs with help. LOCATION:  Downtown Denver For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1797964-334497

OUR COMPANY Do the words gritty, passionate, demanding, or innovative describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that's becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol   Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At Almanac Technologies, we know that you want: Interesting   challenging work, opportunities to learn   grow, competitive pay   benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you ACCOUNTS RECEIVABLE CLERK 2 The Accounts Receivable Clerk position is responsible for providing accurate and timely review and posting of accounts receivable payments and invoices. This job will also assist in creating, formatting and supplying remittance reports to our clients. This position will support the day-today processes and initiatives of the accounts receivable department, and represent the employment brand of Almanac Technologies. CORE FUNCTIONS Apply funds received to A/R invoices Client remittance reports Assisting with processing and reconciliation of accounts Providing re-billed invoices to clients Provide checks payable for costs incurred and vendor invoices Other duties as assigned BENEFITS   COMPENSATION $18-$21.50/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass allowing unlimited use of the RTD System KEY QUALIFICATIONS Education, Formal Training, or Certificates: High School diploma or equivalent Associates degree or above preferred. Experience: 2-4 yeas Accounts Receivable, Accounting or equivalent experience Experience in high volume   fast paced environment Previous experience with handling highly confidential matters Minimum 1 year experience with QuickBooks. Knowledge, Skills and Abilities: Ability to maintain knowledge and familiarity with internal procedures and client guidelines Ability to identify process improvements and adapt to changes quickly Ability to manage time effectively, maintain efficiency, and prioritize workload Proven experience meeting strict, often short deadlines under high pressure Troubleshooting issues and communicating solutions both in writing and verbally Maintain a high degree of attention to detail in a fast-paced work environment Advanced knowledge of Microsoft Office Suite including Word, Outlook, and Excel. Schedule   Working Environment: Majority of this position will be in a professional office environment Monday - Friday, general business hours Some Saturday availability may be required Sitting 85%, Standing/Walking 15% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 25 lbs LOCATION: Downtown Denver For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1797845-334497

OUR COMPANY Do the words gritty, passionate, demanding, or life-learning describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that are becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. At Almanac Technologies, we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you OVERVIEW The Reception Administrative Assistant is responsible for incoming calls, mail maintenance and tracking of Customer Success Department reports and files. They are also responsible for supporting Customer Success Department with meeting notes and other administrative duties, as necessary. CORE FUNCTIONS Handle all inbound Reception and Agency calls Manage faxes and general emails for Customer Success Department Maintain and distribute EZ Offer forms Customer Success Department mail pick-up and tracking Track NSF's for Customer Success Department Create SIF and PIF letters Take L10 notes and distribute and maintain for CS Department IDEAL CANDIDATE Exhibits superior customer service in both attitude and experience Effectively manages large volume of incoming calls Is proactive, clear, and complete in communicating with internal staff Gladly maintains safe and clean reception area in order to provide an exceptional first impression to our visitors Efficient with data entry and proper handling of mail Smartly maintains security awareness by monitoring visitor access through proper communication, validation, and documentation. Brings a can-do attitude to work each day and always looks for ways to contribute to our company's success COMPENSATION & BENEFITS $16/hour 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program FREE commuter pass for RTD Personal & Professional development programs SCHEDULE & ENVIRONMENT LOCATION: Downtown Denver Monday - Friday, general business hours In-office position, not eligible for remote work Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties Will occasionally need to lift up to 25 lbs KEY QUALIFICATIONS Education, Formal Training or Certificates: High school diploma or equivalent required Associates degree or above in administration preferred Experience: Previous experience in a customer service oriented administrative or reception position preferred Previous experience in a Collections environment Experience in a high paced environment Knowledge, Skills and Abilities: Advanced to expert use of Microsoft Office Suite, specifically Microsoft Word and Excel Ability to multi-task and manage multiple functions simultaneously Ability to interact professionally with co-workers, clients, and consumers Bilingual preferred but not required For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1780209-334497

OUR COMPANY Do the words gritty, passionate, or demanding describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that is becoming a genuine "Best Place To Work" company? We are your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas. This position is based out of our Downtown Denver, Colorado headquarters. At Almanac Technologies , we know that you want: Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers The ability to contribute and make a difference, transparent communications, a sense of community And management that takes a personal interest in you CLIENT RELATIONS LIAISON The Client Relations Liaison (Client Auditor) is responsible for managing the firm's relationships with the clients to ensure timely completion of deliverables and oversight of operations are in accordance with all our client's requirements. In this role, the Client Relations Liaison (Client Auditor) fosters professional relationships while performing under strict deadlines in a highly regulated environment. In addition, they will be responsible for maintaining trackers & identifying compliance data trends. The work involves handling inventory regarding account status, inventory flow, dispute & complaint management, balance information, as well as answering questions that come up in the regular course of business. CORE FUNCTIONS: Receive and respond to internal and external client requests within established timelines while working closely with internal departments in order to identify solutions to issues as they arise or as requested by the client Responsible for the movement of an assigned client's inventory, ensuring new placements and closures of accounts are completed in a timely manner and performed according to all client requirements Investigate and resolve client exceptions including, but not limited to, disputes, complaints and audit findings, and ensure responses to and from the clients are handled in accordance with client requirements Prepare daily, weekly, and monthly inventory reports which contain various information Respond to client requests regarding status of accounts and their portfolio as a whole Proactively work to expeditiously resolve exceptions regarding the client's inventory as they arise Represent the firm on assigned client calls and be able to speak knowledgeably as to the client's requirements regarding reporting and the status of placed accounts Identify process improvements and recommend necessary changes to better the department and the firm as a whole Complaint Management Logging, Tracking, Reporting, and Follow Ups Build and cultivate professional client relationships Other duties as assigned IDEAL CANDIDATE Excels at building cross department relationships to improve collaboration Keen eye for detail & dedication to accuracy Demands & delivers clear, concise, & proactive communication Passionate about achieving challenging goals Thrives in a fast-paced work environment Comfortable adapting to change and/or delays Time management guru who manages competing demands with ease Looks for ways to improve and promote quality BENEFITS & COMPENSATION $17-$19/hour depending on experience 13 front loaded PTO days in your first year, and grows with you! 6 paid federal holidays + 1 float holiday annually Eligible for health, dental, and vision insurance plans Company 401k program Internal personal & professional development programs SCHEDULE & WORK ENVIRONMENT Monday - Friday, general business hours Temporarily hybrid-remote due to COVID 4 days/week from home, Thursdays in office Office located in Downtown Denver Sitting 80%, Standing/Walking 20% Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties May occasionally need to lift objects weighting 20 lbs. JOB QUALIFICATIONS Education, Formal Training, or Certificates: High School Diploma Experience: Outstanding business-to-business customer service with experience in a client-facing role or department is strongly preferred Previous experience working in a high volume environment Previous experience in the collection industry preferred Previous experience in the legal industry preferred. Knowledge, Skills, and Abilities: Ability to maintain knowledge and familiarity with internal procedures and various Client Guidelines Ability to identify root-cause process improvements and adapt to changes quickly Ability to manage time effectively Must work well independently, in a team environment Must have excellent verbal and written communication skills Ability to handle competing, simultaneous demands and must be able to handle a high volume work Proven experience meeting strict, often short deadlines under high pressure Troubleshooting issues and communicating solutions both in writing and verbally Maintain a high degree of attention to detail in a fast-paced work environment Proficient knowledge of Microsoft Office Suite including Word, Outlook, OneNote, and Excel. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1780120-334497