Mindoula

Mindoula is a leading population health management company that scales the human connection through technology to address mind, body, and life challenges. Mindoula identifies, engages, and serves populations that might otherwise be overlooked or left behind and delivers tech-enabled, team-based, 24/7 support across the continuum of care. Mindoula's predictive analytics approach, multi-platform technology stack, virtual Collaborative Care Program, and virtual + in-person care extension solutions enable its enterprise partners to achieve improved outcomes and significantly reduce costs by integrating behavioral, medical, and social determinants of health. Our team is seeking a   Bilingual Case Manager to work with us in Las Vegas, Nevada who is bilingual in Spanish and English. Case Managers are one of Mindoula’s key front-line roles in delivering our Population Health Program. Our Case Managers work closely with Mindoula’s members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes. How you’ll contribute: Conduct meaningful outreach, provide education, and drive member enrollment In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member Schedule appointments, build accountability, and follow-up services for members Elevate critical incidents and information regarding any quality-of-care concerns Report hospital diversions, productivity, and other outcomes weekly Prepare and maintain all required records, reports, consents, and members’ diagnostic records What will make you successful: Above average communication skills and ability to build relationships Use creative methods to locate members for engagement and not be easily discouraged Complete short-term projects within given deadlines Document meticulous member records Establish appropriate boundaries with each member that encourages growth and independence Become a partner with the clinical team; promote teamwork and unity Manage a complex calendar to reach individual and team goals Education & Experience: Bachelor’s Degree required in nursing, social work, or other health and human services discipline Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required Travel: This position requires up to 50% travel (locally) and, therefore, requires the employee has reliable transportation Physical & Other Requirements: This job requires the employee to have a remote working location that is private and is free from other noise and distractions. The employee will be working both on the computer and the phone. This job requires an employee to work on the computer, frequently talk on the phone, and visit members in their homes with frequency. The employee must be able to successfully perform all requirements of the position. We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry. Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry. Mindoula is seeking a   Provider Licensing Specialist   to join our team based   remotely   within the US.  The Provider Licensing Specialist is responsible for all aspects of licensing our providers across multiple states. The Provider Licensing Specialist will complete and submit license applications and follow the process closely to ensure timely approval. This position plays an integral part in the company’s ability to expand its services across the nation.  This is a work-from-home position. Requires a dedicated workspace, without interruptions during work hours. Work hours are Monday through Friday, from 8:00 AM to 5:00 PM EST. Employee must provide high-speed internet connection at their own cost. The company will provide the necessary equipment to complete the job duties. How you’ll contribute: Research and track state licensing requirements for all 50 states Complete and submit new license and license renewal applications Follow up on license applications and make corrections or provide additional documentation as needed to ensure timely processing and approval Maintain provider demographic data up to date with licensing entities Maintain a tracking system for the organization to use when exploring expansion opportunities Collaborate with the Credentialing Team on licensing and credentialing strategies Other duties as assigned    Education & Experience: A high school diploma, or GED, required Minimum 1 year of licensing and credentialing experience, required Experience working with clinical providers, required Experience with mental health specialty preferred Excellent verbal and written skills Organized and detailed-oriented Physical & Other Requirements:  This job requires the employee to have a remote working location that is private and is free from other noise and distractions.  The employee will be working both on the computer and the phone. This job requires an employee to work on the computer and frequently talk on the phone. The employee must be able to successfully perform all requirements of the position.    We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry. Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Mindoula is a leading population health management company that scales the human connection through technology to address mind, body, and life challenges. Mindoula identifies, engages, and serves populations that might otherwise be overlooked or left behind and delivers tech-enabled, team-based, 24/7 support across the continuum of care. Mindoula's predictive analytics approach, multi-platform technology stack, virtual Collaborative Care Program, and virtual + in-person care extension solutions enable its enterprise partners to achieve improved outcomes and significantly reduce costs by integrating behavioral, medical, and social determinants of health. Our team is seeking a   Bilingual Case Manager to work with us in Las Vegas, Nevada who is bilingual in Spanish and English. Case Managers are one of Mindoula’s key front-line roles in delivering our Population Health Program. Our Case Managers work closely with Mindoula’s members in the community to understand their behavioral and medical health conditions, as well as their social determinants of health needs, and help our members achieve better health outcomes. How you’ll contribute: Conduct meaningful outreach, provide education, and drive member enrollment In partnership with the member, create a Service Plan to guide engagement based on member diagnoses, results of screenings, as well as care gaps Build measurable goals for members to develop skills and/or strategies for managing challenges and triggers to reduce hospital admissions/readmissions and use of the ER, and record outcomes Coordinate community resources for each member to support them in achieving their goals as outlined in their Service Plans, created with an emphasis on meeting behavioral health and medical needs, and closing gaps identified in the social determinants of health Act as an advocate and liaison between the care team (family, physician, facilities, and/or agencies) and member Schedule appointments, build accountability, and follow-up services for members Elevate critical incidents and information regarding any quality-of-care concerns Report hospital diversions, productivity, and other outcomes weekly Prepare and maintain all required records, reports, consents, and members’ diagnostic records What will make you successful: Above average communication skills and ability to build relationships Use creative methods to locate members for engagement and not be easily discouraged Complete short-term projects within given deadlines Document meticulous member records Establish appropriate boundaries with each member that encourages growth and independence Become a partner with the clinical team; promote teamwork and unity Manage a complex calendar to reach individual and team goals Education & Experience: Bachelor’s Degree required in nursing, social work, or other health and human services discipline Completion of supervised fieldwork and experience in case management, health, or behavioral health preferred Experience as a Certified Case Manager (CCM), Community Health Worker (CHW) or Peer Support Specialist (PSS), or Accredited Case Manager (ACM) preferred Knowledge of local resources, social determinants of health, mental health, substance abuse disorders, violence, and social issues is required Travel: This position requires up to 50% travel (locally) and, therefore, requires the employee has reliable transportation Physical & Other Requirements: This job requires the employee to have a remote working location that is private and is free from other noise and distractions. The employee will be working both on the computer and the phone. This job requires an employee to work on the computer, frequently talk on the phone, and visit members in their homes with frequency. The employee must be able to successfully perform all requirements of the position. We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second. We address the full range of behavioral health challenges. We deploy tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Our member engagement and predictive analytics technology platform has made the company a market leader in hospital re-admissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry. Mindoula Health is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), marital status, sexual orientation, gender identity, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.