Director of Content Development, Communications

  • 1933
  • New York, NY, USA
  • Jul 07, 2017
Full time Communications

Job Description

The Council of State Governments (CSG) Justice Center is a national nonprofit organization that provides practical, nonpartisan, research-driven strategies and tools to increase public safety and strengthen communities. The CSG Justice Center works closely with government executives, legislative leaders, judges, prosecutors, defense attorneys, victim advocates, and others to develop consensus on criminal justice issues and to translate this consensus into comprehensive reports, policy briefs, state and federal legislation, model policies, and innovative programs. The CSG Justice Center produces original research, develops print and web-based materials, and provides on-the-ground technical assistance to policymakers and practitioners from multiple systems (corrections, behavioral health, housing, etc.) in state and local jurisdictions

 Job Title:  Director of Content Development, Communications

Reports to:  Director, Communications Division

Location:  New York 

Job Summary


The Director of Content Development works with the Communications Division Director and across the organization divisions to provide strategic guidance and oversight in the conceptualization and production of the CSG Justice Center's content, including publications, media relations materials, and web content. These responsibilities include developing and monitoring departmental work plans and budgets, leading communications coordination on high-priority projects, and providing direct supervision as necessary for members of communications division. The Director of Content Development also ensures that all CSG Justice Center content is high quality, aligns with organizational goals, and is accessible for key audiences.


Essential Duties and Responsibilities

Strategy and Planning

  • Oversee the communication division's work plans/production calendar and enhance integration across editorial, online, and media relations work streams;
  • Liaise with other divisions of the CSG Justice Center to identify connections across initiatives and assist with the conceptual development and framing of associated products to ensure they align with and advance organizational goals;
  • Provide focused consultation on the development and planning of communications-related deliverables for the Justice Center's high-profile projects;
  • Collaborate with the Communications Division director to develop short- and long-range strategies to guide the communications division, aligned with the organization's mission and objectives; and
  • Identify new opportunities to support organizational initiatives through the development of creative communications strategies and materials to promote and publicize these activities. 

Management and Operations

  • Ensure that all CSG Justice Center content meets quality standards and are created within established timeframes and budgets;
  • Ensure that all CSG Justice Center materials have a consistent voice and reflect organizational strategic priorities/vision;
  • Provide guidance and support to the team of editors in strategic planning with policy teams,
  • Ensure that all CSG Justice Center materials have a consistent voice and reflect organizational strategic priorities/vision;
  • Provide guidance and support to the team of editors in strategic planning with policy teams, conceptual development of content, and work plan development;
  • Assist in retaining and overseeing the work of external vendors and contractors including designers, editors, writers, and illustrators;
  • Establish and apply procedures for tracking the division budget and statements of work for individual projects
  • Represent the Communications Division at internal meetings, including board meetings, executive leadership meetings, strategic planning meetings, and policy division meetings, as necessary; and
  • Represent the organization at external meetings, conferences, and other events, as necessary.

 Skills and Abilities

  • Demonstrated ability to work with cross-functional teams and with leadership across a variety of groups
  • Excellent interpersonal skills, with an ability to listen well, interact effectively with individuals at all levels of the organization, and build strong relationships both internally and externally;
  • Demonstrated program management skills with adherence to deadlines, strong organization skills, and commitment to high-quality outputs
  • Excellent conceptual development skills and demonstrated ability to effectively translate complex policy ideas into practical written and web-based materials for key audiences;
  • Strong written and oral communication skills
  • Ability to think strategically and take initiative; and
  • Demonstrated ability to perform in a fast-paced, deadline-oriented environment.

 Education and Experience Requirements

A minimum of eight years of work experience in the fields of communications, project management, or strategic planning consulting is required, with a minimum of three years in a supervisorial role. Experience managing an editorial production schedule is also required. Exposure to criminal justice issues and/or policy analysis and politics strongly preferred.

Physical Requirements Essential to Perform the Duties of the Job

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Frequently communicates with internal and external coworkers and customers.
  • Frequently operates a computer to create policy briefs, memos, and presentations.
  • Frequently remains in a stationary position to perform desk duties.
  • Frequently works in a well-lit, tempered room.
  • Occasionally moves throughout the office to communicate to coworkers.
  • Seldom transports objects, such as files or paper boxes, with weight up to 25 pounds.


Interested individuals should complete the online application and upload the following documents in PDF format:

Cover letter specifying the location for which you are applying

  1. Resume
  2. Two writing samples (preferably no more than three pages)
  3. Names and contact information for references (at least three) 


CSG is an Equal Opportunity Employer (Females/Minorities/Veterans/Disabled)

CSG participates in E-Verify



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.