Do you have experience developing, implementing, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about co-creating human-centered, community-driven solutions that promote an equitable and effective approach to the community criminal legal and corrections systems in Oregon? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
These two positions are within the Office of Behavioral Health Services, Intensive Services Unit. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The Intensive Services Unit provides system management, coordination, and performance evaluation. Working across all levels of government, particularly county and state justice systems, this includes statutory analysis, legislative concept development, Oregon Administrative Rule analysis and management, contract development and administration, budgetary oversight, program technical assistance, trouble-shooting, barrier removal and care coordination across multiple service and funding systems including the Oregon State Hospital, Residential Treatment Systems, Community Mental Health Programs, local hospital emergency rooms, Acute Care units, Medicaid systems, Coordinated Care Organizations, and providers, with a focus on inclusion of peer run organization and consumer driven input. Further, the unit provides critical coordination with the judicial branch of government including local law enforcement, State Police and Oregon’s court systems to manage and develop behavioral health systems for people who have been committed under Oregon Revised Statutes, Chapters 161 and 426 (Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board).
Forensic Program Analyst. The purpose of this position it to coordinate Intensive Services data collection and analysis. This position is responsible for researching and recommending outcome and performance measures related to the four population areas within Intensive Services: Aid and Assist, Civil Commitment, Jail Diversion, and GEI/PSRB.
Forensic Diversion Implementation Coordinator. This position will serve as a forensic diversion programs subject matter expert who will provide oversight of program development and implementation with essential community partners and providers.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work.
Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
Desired Attributes
Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Demonstrates skills in the following areas:
Community and Partner Engagement
Contract Administration
Data Synthesis, Analysis and Reporting
Legislative Coordination
Performance / Process / Quality Improvement
Policy Advisement
Program Design, Implementation, and Evaluation
Project Management
Systems and Organizational Improvement
Expert level Technical Assistance
Mar 26, 2024
Full time
Do you have experience developing, implementing, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about co-creating human-centered, community-driven solutions that promote an equitable and effective approach to the community criminal legal and corrections systems in Oregon? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
These two positions are within the Office of Behavioral Health Services, Intensive Services Unit. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The Intensive Services Unit provides system management, coordination, and performance evaluation. Working across all levels of government, particularly county and state justice systems, this includes statutory analysis, legislative concept development, Oregon Administrative Rule analysis and management, contract development and administration, budgetary oversight, program technical assistance, trouble-shooting, barrier removal and care coordination across multiple service and funding systems including the Oregon State Hospital, Residential Treatment Systems, Community Mental Health Programs, local hospital emergency rooms, Acute Care units, Medicaid systems, Coordinated Care Organizations, and providers, with a focus on inclusion of peer run organization and consumer driven input. Further, the unit provides critical coordination with the judicial branch of government including local law enforcement, State Police and Oregon’s court systems to manage and develop behavioral health systems for people who have been committed under Oregon Revised Statutes, Chapters 161 and 426 (Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board).
Forensic Program Analyst. The purpose of this position it to coordinate Intensive Services data collection and analysis. This position is responsible for researching and recommending outcome and performance measures related to the four population areas within Intensive Services: Aid and Assist, Civil Commitment, Jail Diversion, and GEI/PSRB.
Forensic Diversion Implementation Coordinator. This position will serve as a forensic diversion programs subject matter expert who will provide oversight of program development and implementation with essential community partners and providers.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work.
Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
Desired Attributes
Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Demonstrates skills in the following areas:
Community and Partner Engagement
Contract Administration
Data Synthesis, Analysis and Reporting
Legislative Coordination
Performance / Process / Quality Improvement
Policy Advisement
Program Design, Implementation, and Evaluation
Project Management
Systems and Organizational Improvement
Expert level Technical Assistance
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
Mar 13, 2024
Full time
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
Job Summary
Have you ever thought about working with faculty and students? Do you enjoy working in an office setting and are detail oriented? If so, Hawkeye Community College has a great opportunity for you to make a difference in an educational setting.
The School of Applied Technologies is looking for a full-time Administrative Assistant II to join their team. In this position, you will work in a fun and fast paced area that offers a wide variety of day-to-day activities and interactions with exceptional faculty and students. You will provide administrative support to the Dean as well as perform a variety of administrative support services for special projects, committees, functions and activities for our fifteen diverse, career building programs.
Furthermore, as our Administrative Assistant II, you will provide excellent customer service, maintain customer confidence and protect operational integrity by keeping information confidential. Overall, this position is responsible for performing transactional functions such as requisition entry, office scheduling and attending to office phone, email and walk-in traffic.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains Dean’s calendar. Responsible for scheduling meetings, events, and appointments.
Fields incoming office inquiries via in-person, telephone, or email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, messages and office records.
Serves and facilitates college committee meetings, by providing the following services: calendar and room scheduling, agenda preparation, taking meeting minutes, and organizes specific event tasks as assigned by the Dean.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Assists the Dean in reading, researching, and routing correspondence such as drafting letters and documents, collecting and analyzing information, and initiating telecommunications.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Receives, prepares, and submits requisitions into Colleague.
Fields incoming student requests and route to appropriate personnel.
Maintains confidentiality with sensitive information.
May be assigned to assist students regarding class registration.
Participates in campus committees as assigned.
Position Specific Duties
Submits faculty assignments into Colleague, including concurrent assignments.
Fields and submits day-to-day Hawkeye Service requests from faculty and staff into Hippo.
Prepares special assignment pay paperwork and overloads pay paperwork.
Updates the full-time faculty list and adjunct lists each semester, including updating the directory and distribution lists.
Prepares, formats, and displays classroom schedules each semester. Tracks any changes that occur.
Prepares, formats, and displays faculty schedules each semester. Tracks any changes that occur.
Tracks faculty syllabi submissions.
Processes requisitions via Colleague, processes faculty special assignment pay, sub pay, and CSAR.
Submits sub pay for faculty as needed.
Prepares advisory committees to include sending invites, tracking attendance, and taking meeting minutes. Updates advisory committee member lists.
Prepares MORE packets for assigned program, including running student evaluations. Fields incoming calls from students and signs them up for the MORE sessions. Notifies Student Services on which session student is attending; check students on the day of their MORE session; and adds the cluster code into Colleague so they can register for classes.
When applicable, maintains and updates clinical contracts for all clinical sites used by HCC. Sends new contracts and tracks for signatures. Maintains clinical site list for faculty use.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Completion of an Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work independently.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to understand and follow complex oral and written directions.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of general office equipment, procedure and protocols.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Preferred Qualifications
Experience in an educational setting.
Community college experience.
Working Conditions
Anticipated schedule is Monday through Friday days with an occasional evening and weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 09, 2024
Full time
Job Summary
Have you ever thought about working with faculty and students? Do you enjoy working in an office setting and are detail oriented? If so, Hawkeye Community College has a great opportunity for you to make a difference in an educational setting.
The School of Applied Technologies is looking for a full-time Administrative Assistant II to join their team. In this position, you will work in a fun and fast paced area that offers a wide variety of day-to-day activities and interactions with exceptional faculty and students. You will provide administrative support to the Dean as well as perform a variety of administrative support services for special projects, committees, functions and activities for our fifteen diverse, career building programs.
Furthermore, as our Administrative Assistant II, you will provide excellent customer service, maintain customer confidence and protect operational integrity by keeping information confidential. Overall, this position is responsible for performing transactional functions such as requisition entry, office scheduling and attending to office phone, email and walk-in traffic.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains Dean’s calendar. Responsible for scheduling meetings, events, and appointments.
Fields incoming office inquiries via in-person, telephone, or email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, messages and office records.
Serves and facilitates college committee meetings, by providing the following services: calendar and room scheduling, agenda preparation, taking meeting minutes, and organizes specific event tasks as assigned by the Dean.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Assists the Dean in reading, researching, and routing correspondence such as drafting letters and documents, collecting and analyzing information, and initiating telecommunications.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Receives, prepares, and submits requisitions into Colleague.
Fields incoming student requests and route to appropriate personnel.
Maintains confidentiality with sensitive information.
May be assigned to assist students regarding class registration.
Participates in campus committees as assigned.
Position Specific Duties
Submits faculty assignments into Colleague, including concurrent assignments.
Fields and submits day-to-day Hawkeye Service requests from faculty and staff into Hippo.
Prepares special assignment pay paperwork and overloads pay paperwork.
Updates the full-time faculty list and adjunct lists each semester, including updating the directory and distribution lists.
Prepares, formats, and displays classroom schedules each semester. Tracks any changes that occur.
Prepares, formats, and displays faculty schedules each semester. Tracks any changes that occur.
Tracks faculty syllabi submissions.
Processes requisitions via Colleague, processes faculty special assignment pay, sub pay, and CSAR.
Submits sub pay for faculty as needed.
Prepares advisory committees to include sending invites, tracking attendance, and taking meeting minutes. Updates advisory committee member lists.
Prepares MORE packets for assigned program, including running student evaluations. Fields incoming calls from students and signs them up for the MORE sessions. Notifies Student Services on which session student is attending; check students on the day of their MORE session; and adds the cluster code into Colleague so they can register for classes.
When applicable, maintains and updates clinical contracts for all clinical sites used by HCC. Sends new contracts and tracks for signatures. Maintains clinical site list for faculty use.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Completion of an Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work independently.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to understand and follow complex oral and written directions.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of general office equipment, procedure and protocols.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Preferred Qualifications
Experience in an educational setting.
Community college experience.
Working Conditions
Anticipated schedule is Monday through Friday days with an occasional evening and weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OSPHL) in Hillsboro, OR is recruiting for a Lab Safety and Quality Assurance Coordinator (Operations & Policy Analyst 2) to support the Oregon State Public Health Lab quality management and safety programs.
The Oregon State Public Health Laboratory supports state and local infectious disease control efforts, screens newborns for heritable disorders detectable at birth, and assures the quality of testing in clinical and environmental laboratories.
This is a full-time, limited duration, classified position which is represented by a union. Limited duration positions are benefit eligible. The duration of this position is expected to last 18 months. This recruitment may be used to establish a list of qualified candidates to fill current and future vacancies.
What will you do?
As the Lab Safety and Quality Assurance Coordinator , you will ensure compliance with regulatory standards and policies to support OSPHL quality management and laboratory safety programs. You will provide support for trainings and assist laboratorians with COVID-19 test method implementation, quality control, safe laboratory practices, and result reporting. In addition, you will work with state and local health and clinical laboratory professionals to disseminate guidance and other communications to ensure a coordinated response to COVID-19. You will also assist in coordinating validations of new COVID-19 assays with external laboratories and laboratory proficiency testing of existing test platforms.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
Excellent medical, vision and dental benefits package for you and your qualified family members with very low monthly out-of-pocket cost. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave: 11 paid holidays per year
3 additional paid "Personal Business Days" per year
8 hours of sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement
In addition to medical benefits and employee leave, the state provides optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements
A bachelor's degree in medical laboratory science, biology, microbiology, or a related field AND at least two years of experience in a clinical laboratory which included working with laboratory safety and quality management systems,
OR;
A combination of experience and education equivalent to five years of experience in a clinical laboratory which included working with laboratory safety and quality management systems.
Requested Skills
Experience in project management.
Experience in clinical laboratory safety, quality assurance and regulatory compliance.
Experience advising and consulting with laboratory partners and state public health officials.
Experience evaluating operational procedures and collaborating with partners on system improvements.
Experience analyzing and interpreting national standards, guidelines, regulations, and laws pertaining to clinical laboratory quality management and safety.
Related certification (biosafety, safety, quality management) is preferred.
Must be an effective communicator capable of interacting with a diverse range of people in the performance of job duties.
Experience promoting a culturally competent and diverse work environment.
Working Conditions:
The work in this role will be performed at the Oregon State Public Health Laboratory, located at 7202 NE Evergreen Pkwy, Hillsboro, OR 97124.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Click Here to Apply-> REQ-93768
Jan 12, 2023
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OSPHL) in Hillsboro, OR is recruiting for a Lab Safety and Quality Assurance Coordinator (Operations & Policy Analyst 2) to support the Oregon State Public Health Lab quality management and safety programs.
The Oregon State Public Health Laboratory supports state and local infectious disease control efforts, screens newborns for heritable disorders detectable at birth, and assures the quality of testing in clinical and environmental laboratories.
This is a full-time, limited duration, classified position which is represented by a union. Limited duration positions are benefit eligible. The duration of this position is expected to last 18 months. This recruitment may be used to establish a list of qualified candidates to fill current and future vacancies.
What will you do?
As the Lab Safety and Quality Assurance Coordinator , you will ensure compliance with regulatory standards and policies to support OSPHL quality management and laboratory safety programs. You will provide support for trainings and assist laboratorians with COVID-19 test method implementation, quality control, safe laboratory practices, and result reporting. In addition, you will work with state and local health and clinical laboratory professionals to disseminate guidance and other communications to ensure a coordinated response to COVID-19. You will also assist in coordinating validations of new COVID-19 assays with external laboratories and laboratory proficiency testing of existing test platforms.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
Benefits:
Excellent medical, vision and dental benefits package for you and your qualified family members with very low monthly out-of-pocket cost. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave: 11 paid holidays per year
3 additional paid "Personal Business Days" per year
8 hours of sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and Retirement
In addition to medical benefits and employee leave, the state provides optional benefits, such as basic life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
What we are looking for:
Minimum Requirements
A bachelor's degree in medical laboratory science, biology, microbiology, or a related field AND at least two years of experience in a clinical laboratory which included working with laboratory safety and quality management systems,
OR;
A combination of experience and education equivalent to five years of experience in a clinical laboratory which included working with laboratory safety and quality management systems.
Requested Skills
Experience in project management.
Experience in clinical laboratory safety, quality assurance and regulatory compliance.
Experience advising and consulting with laboratory partners and state public health officials.
Experience evaluating operational procedures and collaborating with partners on system improvements.
Experience analyzing and interpreting national standards, guidelines, regulations, and laws pertaining to clinical laboratory quality management and safety.
Related certification (biosafety, safety, quality management) is preferred.
Must be an effective communicator capable of interacting with a diverse range of people in the performance of job duties.
Experience promoting a culturally competent and diverse work environment.
Working Conditions:
The work in this role will be performed at the Oregon State Public Health Laboratory, located at 7202 NE Evergreen Pkwy, Hillsboro, OR 97124.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism.
Click Here to Apply-> REQ-93768
This position is responsible for the evaluation of services delivered to consumers and agency processes to ensure that services delivered are consistent with funding requirements, best practices, provider contracts and federal/state rules and regulations. This position works with staff, consumers, providers and other stakeholders to evaluate the entire system of health, behavioral health, and I/DD delivery as determined by DMH/DD/SAS, DMA, DHHS, CMS, accrediting bodies and other regulatory entities. Develops, implements, and conducts statistical analyses of projects, studies, and evaluations designed to improve the quality of services and internal processes. Applies statistical analysis to quality reviews of internal processes and external information to determine if trends/patterns are impacting service/system quality, and then implement interventions aimed at addressing these trends/patterns with the outcome of services delivered to consumers at the highest degree of quality.
This position is fulltime remote. Some travel to onsite meetings may be required.
Duties and Responsibilities
Assumes lead for the development and design of multiple Quality Improvement Projects (QIPs) based on sound and valid research methods and statistical techniques as per US Department of Health & Human Services, Centers for Medicare & Medicaid Services (CMS) guidelines for performance improvement projects. QIPs must include 10 elements of a sound, high quality research study; including sufficient probability sampling, measurement of baseline data, sophisticated data analysis, implementation of improvement activities, interpretation of results, institution of a control (quality assurance) system to ensure improvement continues, and a thorough barrier analysis if improvements are not achieved;
Performs all aspects of data analysis, preparing accurate reports documenting findings, and ensuring adequate documentation and methodology to support findings and recommendations in line with CMS guidelines for performance improvement projects and focused studies. Guidelines require sophisticated analysis of initial and repeat measures, root cause of problem, realistic targets for measures, and analysis of whether intervention successfully resolved problem. Additionally, analyses may include sophisticated calculations of statistical significance and statistical hypothesis testing;
Independently designs and implements research evaluations of shorter-term and focused studies, collaborating with a process improvement team, that address immediate concerns, identifies root causes of concerns, implements solutions, writes brief summary of findings/recommendations, and institutes a control (quality assurance) system for the unit performing the work to ensure improvement continues; and analyzes impact of system on sustaining improvement (in adherence to CMS guidelines for focused studies);
Participates in internal committees as a quality improvement and research/statistical analysis subject matter expert; creates and delivers presentations that meet professional, ethical, and analytic standards for clarity and completeness; tracks implementation of solutions; and creates quality assurance systems to effectively sustain improvement;
Leads other evaluation/research projects as determined by Supervisor;
Creates professional charts, data reports following the sound and rigorous standards for writing scientific reports outlined in the American Psychological Association (APA) Publication Manual, and presentations related to assigned data/evaluation/research projects;
Develops and maintains professional and positive working relationships with all Alliance departments, contracted network providers, and consumers/family members to fulfill the mission, vision, and goals of the Quality Management Department, in order to successfully manage cross-functional process improvement teams;
Serves as process improvement team lead by defining problems, assembling team of experts, measuring baseline data, analyzing root cause of problem, facilitating process to identify solution, and creating a quality assurance system for the unit performing the work to sustain improvement, and analyzing the impact of the systems on maintaining improvement related to quality management accreditation standards;
Assists in developing and delivering instructional materials and providing technical assistance related to evaluation studies, quality reviews, data analysis, and reporting, as requested;
Assists in the development of MCO standards for service monitoring, quality improvement, and evaluation of the delivery of services to consumers and families;
Serves as team lead for chart or clinical reviews of consumer information in order to conduct analysis of program effectiveness or to identify opportunities for process or quality improvement;
Other related duties as assigned
Required
Bachelor’s degree in sociology, psychology , or related field, including coursework in statistics, research methodology, computer science, continuous improvement and/or other coursework directly related to the work to be performed, and two years of progressively responsible experience in gathering, editing, and analyzing data for social and economic research, preferably including experience in the particular program area; or an equivalent combination of education and experience.
Five years of experience in the field of quality management/ continuous quality improvement preferred .
Additional Training Preferred:
Lean, Six Sigma, Project Management, or related certification is preferred;
Experience in any of the following areas would be valuable for this employee: Public speaking, mediation and/or problem resolution, group facilitation, advocacy, regulations compliance and project management.
Knowledge and Skills
A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance from the Quality Improvement Manager and/or Director of Quality Management .
exceptional interpersonal skills, excellent teambuilding skills, and highly effective communication ability are required .
Problem solving and conflict resolution skills required
Strong written, documentation, and analytical skills are required.
Ability to apply statistical principles and valid research methods in the evaluation of problems, along with conceptual and organizational skills to abstract the data.
Some knowledge of state and federal rules, requirements and practices related to the service continuum in North Carolina is imperative.
Some knowledge of best and promising practices for behavioral health and/or intellectual/developmental disabilities along with
P roficiency advanced functions of Microsoft Office Excel are required.
Advanced skills in Word, PowerPoint, and Statistical Analysis are preferred.
Some travel required.
Salary Range
$48,420.27 - $ 83,354.24
Apr 20, 2022
Full time
This position is responsible for the evaluation of services delivered to consumers and agency processes to ensure that services delivered are consistent with funding requirements, best practices, provider contracts and federal/state rules and regulations. This position works with staff, consumers, providers and other stakeholders to evaluate the entire system of health, behavioral health, and I/DD delivery as determined by DMH/DD/SAS, DMA, DHHS, CMS, accrediting bodies and other regulatory entities. Develops, implements, and conducts statistical analyses of projects, studies, and evaluations designed to improve the quality of services and internal processes. Applies statistical analysis to quality reviews of internal processes and external information to determine if trends/patterns are impacting service/system quality, and then implement interventions aimed at addressing these trends/patterns with the outcome of services delivered to consumers at the highest degree of quality.
This position is fulltime remote. Some travel to onsite meetings may be required.
Duties and Responsibilities
Assumes lead for the development and design of multiple Quality Improvement Projects (QIPs) based on sound and valid research methods and statistical techniques as per US Department of Health & Human Services, Centers for Medicare & Medicaid Services (CMS) guidelines for performance improvement projects. QIPs must include 10 elements of a sound, high quality research study; including sufficient probability sampling, measurement of baseline data, sophisticated data analysis, implementation of improvement activities, interpretation of results, institution of a control (quality assurance) system to ensure improvement continues, and a thorough barrier analysis if improvements are not achieved;
Performs all aspects of data analysis, preparing accurate reports documenting findings, and ensuring adequate documentation and methodology to support findings and recommendations in line with CMS guidelines for performance improvement projects and focused studies. Guidelines require sophisticated analysis of initial and repeat measures, root cause of problem, realistic targets for measures, and analysis of whether intervention successfully resolved problem. Additionally, analyses may include sophisticated calculations of statistical significance and statistical hypothesis testing;
Independently designs and implements research evaluations of shorter-term and focused studies, collaborating with a process improvement team, that address immediate concerns, identifies root causes of concerns, implements solutions, writes brief summary of findings/recommendations, and institutes a control (quality assurance) system for the unit performing the work to ensure improvement continues; and analyzes impact of system on sustaining improvement (in adherence to CMS guidelines for focused studies);
Participates in internal committees as a quality improvement and research/statistical analysis subject matter expert; creates and delivers presentations that meet professional, ethical, and analytic standards for clarity and completeness; tracks implementation of solutions; and creates quality assurance systems to effectively sustain improvement;
Leads other evaluation/research projects as determined by Supervisor;
Creates professional charts, data reports following the sound and rigorous standards for writing scientific reports outlined in the American Psychological Association (APA) Publication Manual, and presentations related to assigned data/evaluation/research projects;
Develops and maintains professional and positive working relationships with all Alliance departments, contracted network providers, and consumers/family members to fulfill the mission, vision, and goals of the Quality Management Department, in order to successfully manage cross-functional process improvement teams;
Serves as process improvement team lead by defining problems, assembling team of experts, measuring baseline data, analyzing root cause of problem, facilitating process to identify solution, and creating a quality assurance system for the unit performing the work to sustain improvement, and analyzing the impact of the systems on maintaining improvement related to quality management accreditation standards;
Assists in developing and delivering instructional materials and providing technical assistance related to evaluation studies, quality reviews, data analysis, and reporting, as requested;
Assists in the development of MCO standards for service monitoring, quality improvement, and evaluation of the delivery of services to consumers and families;
Serves as team lead for chart or clinical reviews of consumer information in order to conduct analysis of program effectiveness or to identify opportunities for process or quality improvement;
Other related duties as assigned
Required
Bachelor’s degree in sociology, psychology , or related field, including coursework in statistics, research methodology, computer science, continuous improvement and/or other coursework directly related to the work to be performed, and two years of progressively responsible experience in gathering, editing, and analyzing data for social and economic research, preferably including experience in the particular program area; or an equivalent combination of education and experience.
Five years of experience in the field of quality management/ continuous quality improvement preferred .
Additional Training Preferred:
Lean, Six Sigma, Project Management, or related certification is preferred;
Experience in any of the following areas would be valuable for this employee: Public speaking, mediation and/or problem resolution, group facilitation, advocacy, regulations compliance and project management.
Knowledge and Skills
A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance from the Quality Improvement Manager and/or Director of Quality Management .
exceptional interpersonal skills, excellent teambuilding skills, and highly effective communication ability are required .
Problem solving and conflict resolution skills required
Strong written, documentation, and analytical skills are required.
Ability to apply statistical principles and valid research methods in the evaluation of problems, along with conceptual and organizational skills to abstract the data.
Some knowledge of state and federal rules, requirements and practices related to the service continuum in North Carolina is imperative.
Some knowledge of best and promising practices for behavioral health and/or intellectual/developmental disabilities along with
P roficiency advanced functions of Microsoft Office Excel are required.
Advanced skills in Word, PowerPoint, and Statistical Analysis are preferred.
Some travel required.
Salary Range
$48,420.27 - $ 83,354.24
Job Summary
The Healthy Families Program Coordinator II (PCII) is responsible for the administrative oversight and management of the Title V Maternal Child Health Block Grant contract and action plan deliverables, the Clark and Cowlitz Nurse-Family Partnership (NFP) program contracts and the Clark County Children and Youth with Special Health Care Needs (CYSHCN) system of care and WorkFirst evaluations.
The NFP program serves pregnant and parenting families experiencing low-income, while the CYSHCN and WorkFirst programs promote an integrated system of care coordination and referral to community and clinical services for infants, children, and youth up to age 18 years who have or are at risk for chronic physical, developmental, behavioral, or emotional conditions and require health and related services of a type or amount beyond what is generally needed.
Qualifications
Education and Experience:
Research shows that many job candidates – especially individuals from historically underrepresented racial and ethnic groups, gender non-binary/non-conforming people and women – look at job postings as lists of requirements, which can have a measurable effect on responses to the posting. We will consider any combination of relevant work and lived experience, volunteering, education, and transferable skills and abilities as qualifying for this position. We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply.
Minimum of 4 years combined experience working within any of the following disciplines: public health, maternal child health/pregnant and parenting families, early childhood education, justice/child welfare system reform, social work, psychology, psychiatry, or related fields.
Successfully pass a criminal background check.
Possess a valid driver’s license, insurance, and possess access to reliable transportation.
Bachelor of Science in Nursing and/or Master of Public Health degree preferred
Experience
Demonstrated experience working with grants and contracts, budget/finance, program management required.
Experience working with diverse populations, communities, and organizations required.
Experience administering evidence-based maternal-child/pregnant and parenting families home visiting services preferred
Experience working with Nurse-Family Partnership and/or Children and Youth with Special Health Care Needs preferred
Experience working as a local or state public health official preferred.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.820 ($5,750.00 - $8,124.00) per month
Jan 24, 2022
Full time
Job Summary
The Healthy Families Program Coordinator II (PCII) is responsible for the administrative oversight and management of the Title V Maternal Child Health Block Grant contract and action plan deliverables, the Clark and Cowlitz Nurse-Family Partnership (NFP) program contracts and the Clark County Children and Youth with Special Health Care Needs (CYSHCN) system of care and WorkFirst evaluations.
The NFP program serves pregnant and parenting families experiencing low-income, while the CYSHCN and WorkFirst programs promote an integrated system of care coordination and referral to community and clinical services for infants, children, and youth up to age 18 years who have or are at risk for chronic physical, developmental, behavioral, or emotional conditions and require health and related services of a type or amount beyond what is generally needed.
Qualifications
Education and Experience:
Research shows that many job candidates – especially individuals from historically underrepresented racial and ethnic groups, gender non-binary/non-conforming people and women – look at job postings as lists of requirements, which can have a measurable effect on responses to the posting. We will consider any combination of relevant work and lived experience, volunteering, education, and transferable skills and abilities as qualifying for this position. We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply.
Minimum of 4 years combined experience working within any of the following disciplines: public health, maternal child health/pregnant and parenting families, early childhood education, justice/child welfare system reform, social work, psychology, psychiatry, or related fields.
Successfully pass a criminal background check.
Possess a valid driver’s license, insurance, and possess access to reliable transportation.
Bachelor of Science in Nursing and/or Master of Public Health degree preferred
Experience
Demonstrated experience working with grants and contracts, budget/finance, program management required.
Experience working with diverse populations, communities, and organizations required.
Experience administering evidence-based maternal-child/pregnant and parenting families home visiting services preferred
Experience working with Nurse-Family Partnership and/or Children and Youth with Special Health Care Needs preferred
Experience working as a local or state public health official preferred.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M2.820 ($5,750.00 - $8,124.00) per month
Job Summary
The Program Coordinator II (PCII) provides nurse supervision for the Cowlitz Nurse-Family Partnership (NFP) program and oversees approved plans of work for the Title V Maternal Child Health Children and Youth with Special Health Care Needs (CYSHCN) program. The NFP program serves pregnant and parenting families experiencing low-income, while the CYSHCN and WorkFirst programs promote an integrated system of care coordination services and supports for infants, children, and youth up to age 18 years who have or are at risk for chronic physical, developmental, behavioral, or emotional conditions and require health and related services of a type or amount beyond what is generally needed.
Qualifications
This is a part-time (20-hrs per week) position. This position is currently funded as a 24-month Project position with an end date of 12/31/2023.
Education and Experience:
The Program Coordinator II position for NFP requires a bachelor’s degree in nursing from an accredited university and a minimum of two years of experience in the field of maternal-child health nursing. Previous experience working with the Nurse Family Partnership program preferred. Clinical supervisory experience preferred.
Knowledge of:
The principles and practices of public sector organization and program operations
Project management, including planning, scheduling, monitoring, and problem solving
Methods and procedures of budget development and justification
Application and interpretation of County, state and federal laws and regulations relevant to the program area
Program analysis and evaluation
Policy and procedure development public information
Public Health research methods and techniques
Trends and practices within the specialized public health area
The impact of race (institutional/systemic racism), ethnicity, nationality, socioeconomic status, religion, economic class, education, age, gender, sexual orientation, marital status, mental and physical ability and learning styles on behavior, attitudes, and values related to health.
Other Special Requirements: This position requires a valid WA State nursing license, a valid driver’s license, up-to-date auto insurance, and a successful criminal background check as required by law. It also requires air travel for training in Denver, CO.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.820 ($32.46 - $45.86) per hour
Dec 20, 2021
Part time
Job Summary
The Program Coordinator II (PCII) provides nurse supervision for the Cowlitz Nurse-Family Partnership (NFP) program and oversees approved plans of work for the Title V Maternal Child Health Children and Youth with Special Health Care Needs (CYSHCN) program. The NFP program serves pregnant and parenting families experiencing low-income, while the CYSHCN and WorkFirst programs promote an integrated system of care coordination services and supports for infants, children, and youth up to age 18 years who have or are at risk for chronic physical, developmental, behavioral, or emotional conditions and require health and related services of a type or amount beyond what is generally needed.
Qualifications
This is a part-time (20-hrs per week) position. This position is currently funded as a 24-month Project position with an end date of 12/31/2023.
Education and Experience:
The Program Coordinator II position for NFP requires a bachelor’s degree in nursing from an accredited university and a minimum of two years of experience in the field of maternal-child health nursing. Previous experience working with the Nurse Family Partnership program preferred. Clinical supervisory experience preferred.
Knowledge of:
The principles and practices of public sector organization and program operations
Project management, including planning, scheduling, monitoring, and problem solving
Methods and procedures of budget development and justification
Application and interpretation of County, state and federal laws and regulations relevant to the program area
Program analysis and evaluation
Policy and procedure development public information
Public Health research methods and techniques
Trends and practices within the specialized public health area
The impact of race (institutional/systemic racism), ethnicity, nationality, socioeconomic status, religion, economic class, education, age, gender, sexual orientation, marital status, mental and physical ability and learning styles on behavior, attitudes, and values related to health.
Other Special Requirements: This position requires a valid WA State nursing license, a valid driver’s license, up-to-date auto insurance, and a successful criminal background check as required by law. It also requires air travel for training in Denver, CO.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.820 ($32.46 - $45.86) per hour
Elon University is currently accepting applications for a Counselor / Group Coordinator. Full-time, 11-month staff counselor position within Elon University’s Counseling Services. The successful candidate will be an experienced generalist psychologist, counselor, or social worker with established clinical, outreach and training experiences serving diverse populations within a University setting. This position will provide leadership for developing, coordinating, and facilitating group experiences that map to emerging national trends and data informed student needs. This position is responsible for providing individual, couples, and group therapy and referral services; consultation with students, staff, faculty, parents, health-care providers and campus partners; development and implementation of community interventions and outreach programs; and crisis intervention. These services will be delivered per the annual employment agreement. Master’s degree in Social Work, Counseling, Counselor Education, or a related field. Independent licensure in professional discipline in the state of North Carolina upon hire. Minimum two years’ experience working with young adults, including previous experience in a college/university counseling center. The position will remain open until filled. Apply at https://elon.peopleadmin.com/postings/7913 . Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
Jul 05, 2021
Full time
Elon University is currently accepting applications for a Counselor / Group Coordinator. Full-time, 11-month staff counselor position within Elon University’s Counseling Services. The successful candidate will be an experienced generalist psychologist, counselor, or social worker with established clinical, outreach and training experiences serving diverse populations within a University setting. This position will provide leadership for developing, coordinating, and facilitating group experiences that map to emerging national trends and data informed student needs. This position is responsible for providing individual, couples, and group therapy and referral services; consultation with students, staff, faculty, parents, health-care providers and campus partners; development and implementation of community interventions and outreach programs; and crisis intervention. These services will be delivered per the annual employment agreement. Master’s degree in Social Work, Counseling, Counselor Education, or a related field. Independent licensure in professional discipline in the state of North Carolina upon hire. Minimum two years’ experience working with young adults, including previous experience in a college/university counseling center. The position will remain open until filled. Apply at https://elon.peopleadmin.com/postings/7913 . Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
Chatham County Public Health Department
1000 10th Avenue, Siler City, NC 27344
Maternal Health Program Coordinator (Public Health Nurse II or III, depending on qualifications)
Job Type: Full Time
Salary / Pay Rate: PHN II: $53,473 - $68,178; PHN III: $56,145-$71,585
Chatham County Employment Opportunity
HR Announcement Number:
Job Title: Maternal Health Program Coordinator (Public Health Nurse II or III, depending on qualifications)
Location: Chatham County Public Health Department, 1000 South Tenth Ave, Siler City
Contact Person: Bonnie Dukeman, Clinical Nursing Supervisor
Telephone number: 919-742-5641
Address to send application and College transcript to:
Chatham County Human Resources
PO Box 1809, Pittsboro, NC 27312
Or apply online at: https://chathamnc.seamlessdocs.com/f/ChathamJobApplication
For State of North Carolina Application (PD-107): http://oshr.nc.gov/document/nc-state-government-application-employment-pd-107
Job Summary
The Chatham County Public Health Department (CCPHD) seeks a positive and self-driven Maternal Health Program Coordinator who is highly skilled at providing direct services to expecting mothers from diverse backgrounds. CCPHD’s mission is to build a healthy Chatham County through community partnerships and a commitment to equity, and this position plays an important role in carrying out this mission. The primary responsibility of this position is to manage and coordinate the Maternal Health Services Program per guidelines put forth by the Women’s Health Branch, Perinatal Health Unit (Department of Public Health). The primary mission of the Maternal Health Program is to ensure that all low-income pregnant women have access to early and continuous prenatal and postpartum care. This position also provides professional nursing services to clients at the public health department’s clinic as needed, including Family Planning, Child Health, STD, Immunization and Communicable Disease (including COVID-19 response efforts).
An ideal candidate will have experience with maternal health and be adaptable and willing to embrace change, be adept at relationship building and program development, possess an ability to work and engage effectively with staff and community members of diverse backgrounds, and have a grounding in health equity principles.
Minimum Qualifications
Public Health Nurse II: A current license to practice as a Registered Nurse in North Carolina by the N.C. Board of Nursing. Graduation from a four-year college or university with a B.S. in Nursing which includes a Public Health Nursing rotation and one year of Public Health Nursing experience; or Master’s in Public Health and graduation from a school of professional nursing and one year of professional nursing experience; or graduation from a school of professional nursing and two years of professional nursing experience including one year of Public Health Nursing experience; or an equivalent combination of training and experience.
Public Health Nurse III: PHN II Minimum Qualifications + completion of approximately three months of training that includes both a didactic and on-the-job supervision phase in the expanded role (in STD and Adult Physical Exams).
Salary
PHN II (Grade 66): $53,473 - $68,178; PHN III (Grade 67): $56,145-$71,585
Position Closing Date
Open until filled
Chatham County is an equal opportunity employer
Apr 08, 2021
Full time
Maternal Health Program Coordinator (Public Health Nurse II or III, depending on qualifications)
Job Type: Full Time
Salary / Pay Rate: PHN II: $53,473 - $68,178; PHN III: $56,145-$71,585
Chatham County Employment Opportunity
HR Announcement Number:
Job Title: Maternal Health Program Coordinator (Public Health Nurse II or III, depending on qualifications)
Location: Chatham County Public Health Department, 1000 South Tenth Ave, Siler City
Contact Person: Bonnie Dukeman, Clinical Nursing Supervisor
Telephone number: 919-742-5641
Address to send application and College transcript to:
Chatham County Human Resources
PO Box 1809, Pittsboro, NC 27312
Or apply online at: https://chathamnc.seamlessdocs.com/f/ChathamJobApplication
For State of North Carolina Application (PD-107): http://oshr.nc.gov/document/nc-state-government-application-employment-pd-107
Job Summary
The Chatham County Public Health Department (CCPHD) seeks a positive and self-driven Maternal Health Program Coordinator who is highly skilled at providing direct services to expecting mothers from diverse backgrounds. CCPHD’s mission is to build a healthy Chatham County through community partnerships and a commitment to equity, and this position plays an important role in carrying out this mission. The primary responsibility of this position is to manage and coordinate the Maternal Health Services Program per guidelines put forth by the Women’s Health Branch, Perinatal Health Unit (Department of Public Health). The primary mission of the Maternal Health Program is to ensure that all low-income pregnant women have access to early and continuous prenatal and postpartum care. This position also provides professional nursing services to clients at the public health department’s clinic as needed, including Family Planning, Child Health, STD, Immunization and Communicable Disease (including COVID-19 response efforts).
An ideal candidate will have experience with maternal health and be adaptable and willing to embrace change, be adept at relationship building and program development, possess an ability to work and engage effectively with staff and community members of diverse backgrounds, and have a grounding in health equity principles.
Minimum Qualifications
Public Health Nurse II: A current license to practice as a Registered Nurse in North Carolina by the N.C. Board of Nursing. Graduation from a four-year college or university with a B.S. in Nursing which includes a Public Health Nursing rotation and one year of Public Health Nursing experience; or Master’s in Public Health and graduation from a school of professional nursing and one year of professional nursing experience; or graduation from a school of professional nursing and two years of professional nursing experience including one year of Public Health Nursing experience; or an equivalent combination of training and experience.
Public Health Nurse III: PHN II Minimum Qualifications + completion of approximately three months of training that includes both a didactic and on-the-job supervision phase in the expanded role (in STD and Adult Physical Exams).
Salary
PHN II (Grade 66): $53,473 - $68,178; PHN III (Grade 67): $56,145-$71,585
Position Closing Date
Open until filled
Chatham County is an equal opportunity employer
Deschutes County is accepting applications for a Public Health Nurse II, Immunization Program Coordinator. The Immunization Program Coordinator participates in the management, planning, and implementation of the Immunization Program, which includes direct clinical services to clients of the Deschutes County Immunization Clinic. In addition to staffing the immunization clinic, duties include organizing agency and community events such as offsite vaccination clinics and clinical outbreak response events. This position supports development of programs and interventions with the goal of increasing community immunization rates; providing education and training to health care partners, schools, day cares, and the community; assuring that County, State, and Federal Program requirements are met; and evaluating and preparing program reports. Position requires collaboration with community agencies, media, internal clinic staff, and other health services programs.
Mar 25, 2021
Full time
Deschutes County is accepting applications for a Public Health Nurse II, Immunization Program Coordinator. The Immunization Program Coordinator participates in the management, planning, and implementation of the Immunization Program, which includes direct clinical services to clients of the Deschutes County Immunization Clinic. In addition to staffing the immunization clinic, duties include organizing agency and community events such as offsite vaccination clinics and clinical outbreak response events. This position supports development of programs and interventions with the goal of increasing community immunization rates; providing education and training to health care partners, schools, day cares, and the community; assuring that County, State, and Federal Program requirements are met; and evaluating and preparing program reports. Position requires collaboration with community agencies, media, internal clinic staff, and other health services programs.
Public Health Nurse II, Child Health Program Coordinator
Job Type: Full Time
Salary / Pay Rate: $53,473 - $68,178
Chatham County Employment Opportunity
HR Announcement Number:
Job Title: Public Health Nurse II, Child Health Program Coordinator
Location: Chatham County Public Health Department, 1000 South Tenth Ave, Siler City
Contact Person: Bonnie Dukeman, Clinical Nursing Supervisor
Telephone number: 919-742-5641
Address to send application and College transcript to:
Chatham County Human Resources
PO Box 1809, Pittsboro, NC 27312
Or apply online at: https://chathamnc.seamlessdocs.com/f/ChathamJobApplication
For State of North Carolina Application (PD-107): http://oshr.nc.gov/document/nc-state-government-application-employment-pd-107
Job Summary
The Chatham County Public Health Department (CCPHD) seeks a positive and self-driven Child Health Program Coordinator who is highly skilled at providing direct services to newborns, children, and parents from diverse backgrounds. CCPHD’s mission is to build a healthy Chatham County through community partnerships and a commitment to equity, and this position plays an important role in carrying out this mission. The primary responsibility of this position is to manage and coordinate the Child Health Services Program and provide Newborn Postpartum visits. This position also provides professional nursing services to clients at the public health department’s clinic as needed, including Family Planning, Maternal Health, Adult Health, STD, Immunization and Communicable Disease (including COVID-19 response efforts).
An ideal candidate will have experience with child health and newborn/postpartum visits, be adaptable and willing to embrace change, be adept at relationship building and program development, possess an ability to work and engage effectively with staff and community members of diverse backgrounds, and have a grounding in health equity principles.
Minimum Qualifications
Graduation from a four-year college or university with a B.S. in Nursing which includes a Public Health Nursing rotation and one year of Public Health Nursing experience; or Master’s in Public Health and graduation from a school of professional nursing and one year of professional nursing experience; or graduation from a school of professional nursing and two years of professional nursing experience including one year of Public Health Nursing experience; or an equivalent combination of training and experience.
Salary
Grade 66; $53,473 - $68,178
Position Closing Date
January 25th, 5PM
Chatham County is an equal opportunity employer
Jan 10, 2021
Full time
Public Health Nurse II, Child Health Program Coordinator
Job Type: Full Time
Salary / Pay Rate: $53,473 - $68,178
Chatham County Employment Opportunity
HR Announcement Number:
Job Title: Public Health Nurse II, Child Health Program Coordinator
Location: Chatham County Public Health Department, 1000 South Tenth Ave, Siler City
Contact Person: Bonnie Dukeman, Clinical Nursing Supervisor
Telephone number: 919-742-5641
Address to send application and College transcript to:
Chatham County Human Resources
PO Box 1809, Pittsboro, NC 27312
Or apply online at: https://chathamnc.seamlessdocs.com/f/ChathamJobApplication
For State of North Carolina Application (PD-107): http://oshr.nc.gov/document/nc-state-government-application-employment-pd-107
Job Summary
The Chatham County Public Health Department (CCPHD) seeks a positive and self-driven Child Health Program Coordinator who is highly skilled at providing direct services to newborns, children, and parents from diverse backgrounds. CCPHD’s mission is to build a healthy Chatham County through community partnerships and a commitment to equity, and this position plays an important role in carrying out this mission. The primary responsibility of this position is to manage and coordinate the Child Health Services Program and provide Newborn Postpartum visits. This position also provides professional nursing services to clients at the public health department’s clinic as needed, including Family Planning, Maternal Health, Adult Health, STD, Immunization and Communicable Disease (including COVID-19 response efforts).
An ideal candidate will have experience with child health and newborn/postpartum visits, be adaptable and willing to embrace change, be adept at relationship building and program development, possess an ability to work and engage effectively with staff and community members of diverse backgrounds, and have a grounding in health equity principles.
Minimum Qualifications
Graduation from a four-year college or university with a B.S. in Nursing which includes a Public Health Nursing rotation and one year of Public Health Nursing experience; or Master’s in Public Health and graduation from a school of professional nursing and one year of professional nursing experience; or graduation from a school of professional nursing and two years of professional nursing experience including one year of Public Health Nursing experience; or an equivalent combination of training and experience.
Salary
Grade 66; $53,473 - $68,178
Position Closing Date
January 25th, 5PM
Chatham County is an equal opportunity employer