Job Summary
The employees occupying the positions of this class are responsible for performing and resolving technical and complex civil engineering tasks and problems within the framework of broad engineering and administrative guidelines within transportation. The Engineer I is an entry level engineer position in the Public Works Department. These employees operate from an office or in the field performing work under the supervision of an administrative supervisor. This is the first step in a career progression that continues to the Engineer II position and the Engineer III position. Engineer II employees work on more complex engineering tasks with less supervision and Engineer III employees manage the most complex engineering projects and are Certified Professional Engineers. The Engineer II position is the second step in a career progression that begins with Engineer I and ends with Engineer III. Engineer II employees perform tasks with limited supervision and require substantial use of independent judgment within the scope of advanced engineering assignments. Engineer I employees perform basic engineer work under the supervision of an administrative supervisor. Engineer III employees manage the more technical engineering projects and are Certified Professional Engineers. This transportation professional role is responsible for the review of land use and development engineering applications, plans, and reports for transportation concurrency, street and road standards. This position will be responsible to prepare transportation staff findings and presentations to the County hearings examiner regarding the required public improvements. Engineer positions are represented by PROTEC17, Professional and Technical Employees. For remote work, employees must in live in Washington or Oregon only, no exceptions.
Qualifications
Engineer I
Education and Experience:
• B.S. degree in Civil or related engineering.
- OR -
• High School Diploma or G.E.D. and two (2) years relative engineering work experience and possession of an E.I.T. certification.
Knowledge of: engineering principles, practices and the techniques and equipment involved; physical (hydraulics, mechanics, etc.) and mathematical (trigonometry, calculus, geometry, etc.) sciences and their application to engineering and field surveying computations and engineering design; construction materials, material testing and application; basic principles of supervision.
Ability to: understand and resolve engineering problems and to adapt approved engineering methods and standards to the planning, design and construction of a variety of public works projects; perform technical research work and to give reliable advice on routine engineering problems; draft maps and detailed working drawings, interpret plans and specifications and to become familiar with engineering standards; perform technical computations, to run quality tests, to make estimates and to compile engineering data and statistics; establish and maintain effective relationships with other engineering and surveying personnel, contractors, and the public; express ideas effectively, orally and in writing; understand Department policies and procedures as well as work standards and codes applicable to the job; obtain a valid (Washington State) drivers license at time of hire; use and care for the instruments and equipment employed on various assignments (survey, drafting, etc.).
Engineer II
Education and Experience:
• B.S. degree in Civil or related Engineering and two (2) years experience in an Engineering I classification or equivalent.
- OR -
• High School diploma or G.E.D. and four (4) years relative engineering work experience to include a minimum of two (2) years experience in an Engineering I classification or equivalent and possession of an E.I.T. certification.
- AND -
• Possess or be able to obtain a valid driver's license by date of appointment
Knowledge of: mathematics through trigonometry and its application to field surveying and engineering computations; construction materials sampling and testing in the field and laboratory and of survey equipment and techniques; engineering principles and practices and of the physical sciences (hydraulics, mechanics, etc.) involved; modern engineering methods and techniques as related to construction and maintenance of public works and public utilities; principles of effective supervision; the application and interpretation of the County regulatory codes; Departmental Policies and procedures, work standards and codes applicable to the job.
Ability to: adapt approved engineering methods and standards to the planning, design and construction of a variety of public works projects; read and interpret difficult plans and specifications and to become familiar with engineering standards; perform technical research work and to give reliable advice on difficult engineering problems; prepare engineering records and to write concise technical reports; draft, interpret and utilize engineering plans, maps, specifications and reports; make involved and difficult engineering computations, to design difficult and complex major engineering projects, and to prepare complete engineering plans and specifications; supervise and coordinate the work of other engineers, Engineer Technicians, subordinates and trades personnel; effectively manage resources dedicated to specific projects; to establish and maintain effective relationships with other engineering and surveying personnel, contractors, and the public; speak effectively in public; acquire knowledge of Clark County building codes and zoning regulations and Clark County comprehensive plans, shoreline management regulations and the SEPA state guidelines; obtain a valid Washington State drivers license at time of hire.
SELECTION PROCESS:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
First Review date April 24th 2024. This recruitment may close on or after review date.
Examples of Duties
Key Tasks as an Engineer I
Designs and prepares engineering plans and specifications on assigned portions of road, drainage control, transportation and other related Public Works development projects. Develops designs on smaller less complex projects and draws preliminary and finished working drawings of construction design or mapping projects.
Reviews less difficult design plans and specifications for conformance to job requirements. Checks technical content on specialized contract provisions and estimates for road building or paving and develops less difficult special provisions and construction estimates.
Calculates and verifies grade lines, center lines, site distances, economical depths for cuts and fills, sloping, intersections, pipe capacities, service areas, drainage parameters and similar criteria.
Conducts and interprets analyses relative to the economics on portions of proposed engineering designs or policies or on the general effectiveness of existing designs or policies.
Utilizes the computer as an aid to analyzing and developing solutions to engineering problems.
As part of a survey party, operates proficiently all types of survey instruments; takes, checks and makes accurate sketches and computations from field survey notes; is responsible for proper placement of centerline cross section and staking assignments.
Serves as inspector in charge of one or more phases of construction, such as bridges, culverts, drainage systems, sewage systems or road building or improvement projects where problems expected on the projects can be resolved by application of standard or precedent engineering practice; measures, computes or estimates work progress as a basis for payments.
Assures compliance (through sampling and testing) with construction specifications such as proper cribbing of excavation; pouring of seals; strength of concrete; type, size, location and spacing of reinforcing steel; quality of materials; positioning of pipe; compaction of fills and sub-grades, depth, location and smoothness of pavements.
Prepares a variety of engineering research and administrative materials, and develops correspondence, records, and comprehensive reports in support of engineering projects.
Assists general public by answering questions and making referrals relative to a variety of Public Works issues. • Performs other related duties as assigned.
Key Tasks as an Engineer II
Designs, prepares and coordinates the development of construction engineering plans and specifications on all (as a project manager) or portions of (as a team member) major road, bridge, sewer and drainage, or traffic signal and transportation improvement projects; determines intersection, box culvert, pump station and similar designs. Develops cost estimates and recommendations towards final cost estimates.
Directs and participates in the development of detailed construction drawings, topographical profiles and related maps and specification sheets used in Public Works design projects planning and construction.
Reviews move difficult design plans and specifications for conformance to job requirements. Develops and checks more difficult specialized contract provisions, design agreements and design calculations and may attend pre-bid and pre-construction conferences to outline principle construction features.
Computes more difficult mathematical calculations used in developing profile, cross-sections, etc. Plots, profiles and cross-sections, figures grade lines, calculates plots and calculates traverses and similar criteria. Establishes points and elevations, proper location and drainage for streets, sewers, runways and other like structures.
Conducts studies and analyses on suitability of existing structural facilities and general policies, and feasibility (economic, realistic) of proposed designs. Interprets results and makes recommendations, both short and long term, relative to the subject assigned. Utilizes the computer as an aid to analyzing and developing solutions to engineering problems.
Reviews and coordinates the preparation and use of traffic signs; prepares plans and drawings for other traffic control devices; develops and analyses results of traffic engineering studies.
Checks street plans and profiles of short plats and sub-divisions in order to assure conformance to standards of the American Public Works Association and State Department of Transportation, County ordinances and Commissioner requirements; prepares Engineer's reports relative to design deficiencies and recommends the proper corrective action in obtaining compliance. May represent Public Works at public hearings.
Reviews development plans for sewer and storm drainage for compliance with County Standards. Prepares staff reports with respect to utilities for proposed developments. May represent Public Works Department at public hearings for proposed developments. Designs and coordinates sewer and drainage improvement projects. Prepares summaries of design deficiencies and recommends the proper corrective action.
Explains and interprets agreements to contractors; enters "as-built" information to office plans. Evaluates partial stage completion and recommends payments. Prepares construction reports for matching funds and cooperative contracts with federal, state and city governments.
Inspects and leads the inspection of the construction of public works projects; reviews plans and specifications for contract construction work; observes the work of the contractor and verifies that it conforms to plans and specifications; checks material quantities and quality; reviews reports of tests and inspections made by subordinate inspectors; prepares and reviews the preparation of monthly cost and progress estimates, other engineering data and final reports upon the completion of construction jobs.
Instructs field crews engaged in taking soil samples and making field and laboratory tests of soil conditions and characteristics; prepares soil profiles in connection with highway location and construction jobs; prepares reports of soil investigations and analysis for use in the location and design of highways and highway structures.
Checks contract plans against PS&E data; performs physical testing of concrete and reinforcing bars, pre-stress strand and other materials.
Assists in quality control review and analysis; maintains records of progress sampling; reviews test reports for completeness and accuracy.
Directs a survey party ensuring good survey practices are used and is responsible for the accuracy, completeness and efficient functioning of the group. Maintains field books; reads and interprets grade sheets and other construction plans to determine locations for stakes to be set, the number and type to be used and when they should be placed; decides what control points will be tied into; develops the general work schedule for the party; and directs the training of subordinate personnel.
Instructs subordinates engaged in the computation of survey field notes and the preparation of topographic and contour maps, plans, profiles, cross-sections, mass diagrams and other data; personally, does the more difficult computations and engineering drafting and reviews the computations, drawings and mapping of subordinates; prepares estimates of materials and earthwork quantities and costs for construction and maintenance of structures; prepares and checks property descriptions.
Assists general public by answering questions and making referrals relative to special use permits, road improvements and developments, both in the office and at neighborhood meetings; explains requirements of special use permit process, developments and road improvement districts and methods of establishing or obtaining them; maintains close coordination between parties involved (citizens, Commissioners, other Public Works officials) from beginning to end of project.
Prepares applicable resolutions and documents for developments and RID's; may represent Public Works Department at public hearings relative to formation and completion of developments and RID's; conducts and certifies elections for the formation of a RID when the RID is initiated by the Board of Commissioners; reviews petitions for RID by residents to assure legality of signatures; prepares legal descriptions and deeds necessary to convey right of-way in a RID; researches titles on properties in the RID Office, information on right of ways, and corner monumentation.
Assists Prosecuting Attorney in preparation of bond sale for RID financing; prepares informational pamphlets and procedure manuals.
Prepares more difficult and administrative reports, develops correspondence, records, and comprehensive reports as assigned in support of engineering projects.
Performs other related duties as assigned
Salary Grade
Local 17 Engineers.11 - Local 17 Engineers.12
Salary Range
$36.00 - $52.85- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 12, 2024
Full time
Job Summary
The employees occupying the positions of this class are responsible for performing and resolving technical and complex civil engineering tasks and problems within the framework of broad engineering and administrative guidelines within transportation. The Engineer I is an entry level engineer position in the Public Works Department. These employees operate from an office or in the field performing work under the supervision of an administrative supervisor. This is the first step in a career progression that continues to the Engineer II position and the Engineer III position. Engineer II employees work on more complex engineering tasks with less supervision and Engineer III employees manage the most complex engineering projects and are Certified Professional Engineers. The Engineer II position is the second step in a career progression that begins with Engineer I and ends with Engineer III. Engineer II employees perform tasks with limited supervision and require substantial use of independent judgment within the scope of advanced engineering assignments. Engineer I employees perform basic engineer work under the supervision of an administrative supervisor. Engineer III employees manage the more technical engineering projects and are Certified Professional Engineers. This transportation professional role is responsible for the review of land use and development engineering applications, plans, and reports for transportation concurrency, street and road standards. This position will be responsible to prepare transportation staff findings and presentations to the County hearings examiner regarding the required public improvements. Engineer positions are represented by PROTEC17, Professional and Technical Employees. For remote work, employees must in live in Washington or Oregon only, no exceptions.
Qualifications
Engineer I
Education and Experience:
• B.S. degree in Civil or related engineering.
- OR -
• High School Diploma or G.E.D. and two (2) years relative engineering work experience and possession of an E.I.T. certification.
Knowledge of: engineering principles, practices and the techniques and equipment involved; physical (hydraulics, mechanics, etc.) and mathematical (trigonometry, calculus, geometry, etc.) sciences and their application to engineering and field surveying computations and engineering design; construction materials, material testing and application; basic principles of supervision.
Ability to: understand and resolve engineering problems and to adapt approved engineering methods and standards to the planning, design and construction of a variety of public works projects; perform technical research work and to give reliable advice on routine engineering problems; draft maps and detailed working drawings, interpret plans and specifications and to become familiar with engineering standards; perform technical computations, to run quality tests, to make estimates and to compile engineering data and statistics; establish and maintain effective relationships with other engineering and surveying personnel, contractors, and the public; express ideas effectively, orally and in writing; understand Department policies and procedures as well as work standards and codes applicable to the job; obtain a valid (Washington State) drivers license at time of hire; use and care for the instruments and equipment employed on various assignments (survey, drafting, etc.).
Engineer II
Education and Experience:
• B.S. degree in Civil or related Engineering and two (2) years experience in an Engineering I classification or equivalent.
- OR -
• High School diploma or G.E.D. and four (4) years relative engineering work experience to include a minimum of two (2) years experience in an Engineering I classification or equivalent and possession of an E.I.T. certification.
- AND -
• Possess or be able to obtain a valid driver's license by date of appointment
Knowledge of: mathematics through trigonometry and its application to field surveying and engineering computations; construction materials sampling and testing in the field and laboratory and of survey equipment and techniques; engineering principles and practices and of the physical sciences (hydraulics, mechanics, etc.) involved; modern engineering methods and techniques as related to construction and maintenance of public works and public utilities; principles of effective supervision; the application and interpretation of the County regulatory codes; Departmental Policies and procedures, work standards and codes applicable to the job.
Ability to: adapt approved engineering methods and standards to the planning, design and construction of a variety of public works projects; read and interpret difficult plans and specifications and to become familiar with engineering standards; perform technical research work and to give reliable advice on difficult engineering problems; prepare engineering records and to write concise technical reports; draft, interpret and utilize engineering plans, maps, specifications and reports; make involved and difficult engineering computations, to design difficult and complex major engineering projects, and to prepare complete engineering plans and specifications; supervise and coordinate the work of other engineers, Engineer Technicians, subordinates and trades personnel; effectively manage resources dedicated to specific projects; to establish and maintain effective relationships with other engineering and surveying personnel, contractors, and the public; speak effectively in public; acquire knowledge of Clark County building codes and zoning regulations and Clark County comprehensive plans, shoreline management regulations and the SEPA state guidelines; obtain a valid Washington State drivers license at time of hire.
SELECTION PROCESS:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
First Review date April 24th 2024. This recruitment may close on or after review date.
Examples of Duties
Key Tasks as an Engineer I
Designs and prepares engineering plans and specifications on assigned portions of road, drainage control, transportation and other related Public Works development projects. Develops designs on smaller less complex projects and draws preliminary and finished working drawings of construction design or mapping projects.
Reviews less difficult design plans and specifications for conformance to job requirements. Checks technical content on specialized contract provisions and estimates for road building or paving and develops less difficult special provisions and construction estimates.
Calculates and verifies grade lines, center lines, site distances, economical depths for cuts and fills, sloping, intersections, pipe capacities, service areas, drainage parameters and similar criteria.
Conducts and interprets analyses relative to the economics on portions of proposed engineering designs or policies or on the general effectiveness of existing designs or policies.
Utilizes the computer as an aid to analyzing and developing solutions to engineering problems.
As part of a survey party, operates proficiently all types of survey instruments; takes, checks and makes accurate sketches and computations from field survey notes; is responsible for proper placement of centerline cross section and staking assignments.
Serves as inspector in charge of one or more phases of construction, such as bridges, culverts, drainage systems, sewage systems or road building or improvement projects where problems expected on the projects can be resolved by application of standard or precedent engineering practice; measures, computes or estimates work progress as a basis for payments.
Assures compliance (through sampling and testing) with construction specifications such as proper cribbing of excavation; pouring of seals; strength of concrete; type, size, location and spacing of reinforcing steel; quality of materials; positioning of pipe; compaction of fills and sub-grades, depth, location and smoothness of pavements.
Prepares a variety of engineering research and administrative materials, and develops correspondence, records, and comprehensive reports in support of engineering projects.
Assists general public by answering questions and making referrals relative to a variety of Public Works issues. • Performs other related duties as assigned.
Key Tasks as an Engineer II
Designs, prepares and coordinates the development of construction engineering plans and specifications on all (as a project manager) or portions of (as a team member) major road, bridge, sewer and drainage, or traffic signal and transportation improvement projects; determines intersection, box culvert, pump station and similar designs. Develops cost estimates and recommendations towards final cost estimates.
Directs and participates in the development of detailed construction drawings, topographical profiles and related maps and specification sheets used in Public Works design projects planning and construction.
Reviews move difficult design plans and specifications for conformance to job requirements. Develops and checks more difficult specialized contract provisions, design agreements and design calculations and may attend pre-bid and pre-construction conferences to outline principle construction features.
Computes more difficult mathematical calculations used in developing profile, cross-sections, etc. Plots, profiles and cross-sections, figures grade lines, calculates plots and calculates traverses and similar criteria. Establishes points and elevations, proper location and drainage for streets, sewers, runways and other like structures.
Conducts studies and analyses on suitability of existing structural facilities and general policies, and feasibility (economic, realistic) of proposed designs. Interprets results and makes recommendations, both short and long term, relative to the subject assigned. Utilizes the computer as an aid to analyzing and developing solutions to engineering problems.
Reviews and coordinates the preparation and use of traffic signs; prepares plans and drawings for other traffic control devices; develops and analyses results of traffic engineering studies.
Checks street plans and profiles of short plats and sub-divisions in order to assure conformance to standards of the American Public Works Association and State Department of Transportation, County ordinances and Commissioner requirements; prepares Engineer's reports relative to design deficiencies and recommends the proper corrective action in obtaining compliance. May represent Public Works at public hearings.
Reviews development plans for sewer and storm drainage for compliance with County Standards. Prepares staff reports with respect to utilities for proposed developments. May represent Public Works Department at public hearings for proposed developments. Designs and coordinates sewer and drainage improvement projects. Prepares summaries of design deficiencies and recommends the proper corrective action.
Explains and interprets agreements to contractors; enters "as-built" information to office plans. Evaluates partial stage completion and recommends payments. Prepares construction reports for matching funds and cooperative contracts with federal, state and city governments.
Inspects and leads the inspection of the construction of public works projects; reviews plans and specifications for contract construction work; observes the work of the contractor and verifies that it conforms to plans and specifications; checks material quantities and quality; reviews reports of tests and inspections made by subordinate inspectors; prepares and reviews the preparation of monthly cost and progress estimates, other engineering data and final reports upon the completion of construction jobs.
Instructs field crews engaged in taking soil samples and making field and laboratory tests of soil conditions and characteristics; prepares soil profiles in connection with highway location and construction jobs; prepares reports of soil investigations and analysis for use in the location and design of highways and highway structures.
Checks contract plans against PS&E data; performs physical testing of concrete and reinforcing bars, pre-stress strand and other materials.
Assists in quality control review and analysis; maintains records of progress sampling; reviews test reports for completeness and accuracy.
Directs a survey party ensuring good survey practices are used and is responsible for the accuracy, completeness and efficient functioning of the group. Maintains field books; reads and interprets grade sheets and other construction plans to determine locations for stakes to be set, the number and type to be used and when they should be placed; decides what control points will be tied into; develops the general work schedule for the party; and directs the training of subordinate personnel.
Instructs subordinates engaged in the computation of survey field notes and the preparation of topographic and contour maps, plans, profiles, cross-sections, mass diagrams and other data; personally, does the more difficult computations and engineering drafting and reviews the computations, drawings and mapping of subordinates; prepares estimates of materials and earthwork quantities and costs for construction and maintenance of structures; prepares and checks property descriptions.
Assists general public by answering questions and making referrals relative to special use permits, road improvements and developments, both in the office and at neighborhood meetings; explains requirements of special use permit process, developments and road improvement districts and methods of establishing or obtaining them; maintains close coordination between parties involved (citizens, Commissioners, other Public Works officials) from beginning to end of project.
Prepares applicable resolutions and documents for developments and RID's; may represent Public Works Department at public hearings relative to formation and completion of developments and RID's; conducts and certifies elections for the formation of a RID when the RID is initiated by the Board of Commissioners; reviews petitions for RID by residents to assure legality of signatures; prepares legal descriptions and deeds necessary to convey right of-way in a RID; researches titles on properties in the RID Office, information on right of ways, and corner monumentation.
Assists Prosecuting Attorney in preparation of bond sale for RID financing; prepares informational pamphlets and procedure manuals.
Prepares more difficult and administrative reports, develops correspondence, records, and comprehensive reports as assigned in support of engineering projects.
Performs other related duties as assigned
Salary Grade
Local 17 Engineers.11 - Local 17 Engineers.12
Salary Range
$36.00 - $52.85- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Permit Technician I/II
$37,398 / year or higher DOQ + Full-Time County Benefits
James City County’s Building Safety and Permits Division seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests, and payments.
There are two levels of Permit Technician distinguished by the level of work performed and the qualifications of the employee.
Permit Technician I - $37,398 / year or higher DOQ
Permit Technician II - $39,968 / hour or higher DOQ Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work. Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator, or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/15/2024 Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 15, 2024
Full time
Permit Technician I/II
$37,398 / year or higher DOQ + Full-Time County Benefits
James City County’s Building Safety and Permits Division seeks an individual to perform responsible work (Permit Tech I) or experienced (Permit Tech II) processing, issuing, and tracking applications, registrations, requests, and payments.
There are two levels of Permit Technician distinguished by the level of work performed and the qualifications of the employee.
Permit Technician I - $37,398 / year or higher DOQ
Permit Technician II - $39,968 / hour or higher DOQ Responsibilities:
Provides first point of customer service; responds to customer needs at the front counter, by phone and by email; provides administrative support to Building Safety and Permits Division staff members.
Processes permit applications, contractor registrations, inspection requests and payments; issues permits and certificates of occupancy; monitors permit workflows; responds to questions about permits and inspections; oversees and tracks daily collection of fees.
Monitors permit workflows by reviewing application submittals for completeness and assigning cases to plan review staff; reviews and adjusts inspection and document review workflows for each permit case during pre-reviews and after permits are issued; continuously monitors permit workflows to assure customer service needs are met and to find areas needing business process improvements; reports same to supervisor.
Utilizes training opportunities and resources provided to improve professional and technical skills.
Manages utility meter release approvals and red tag notifications.
Requirements:
Any combination of education and experience equivalent to a high school diploma; extensive experience in administrative work. Experience as permit technician preferred; college or business school courses in Administrative Support Technology or a related field also preferred.
Must have reliable transportation to work site(s).
Knowledge of at least one of the following areas: building construction; building, fire, or housing inspections; plumbing, electrical or mechanical trades; or fire protection, elevator, or property maintenance work; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; and knowledge of the Virginia Uniform Statewide Building Code.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to communicate effectively both orally and in writing; ability to establish and maintain effective working relationships with staff and the public.
Click here for full job description. Accepting applications until 11:59PM EST on 04/15/2024 Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Clark College
Clark College, 1933 Fort Vancouver Way, Vancouver, WA 98663
Clark College is currently accepting applications for a full-time, 12-month, exempt Title III Career Connected Curriculum Liaison position in the Office of Instruction. The Title III Career Connected Curriculum Liaison plays a pivotal role in enhancing career oriented and embedded learning opportunities for students with responsibilities in CareerHub coordination, curriculum coordination and research, communication and marketing, professional development delivery, assessment activities, and, crucially, industry partnerships. They will collaborate with staff, faculty, employers, and community members to design, implement, and assess programs that bridge academic coursework with real-world applications, preparing students for successful transitions into the workforce. The Title III Career Connected Curriculum Liaison reports to the Director of Guided Pathways. The successful candidate will have a strong background in instruction or instructional design, career development, and a passion for fostering connections between education and industry. Additionally, the individual will ensure achievement of grant outcome goals. This grant-funded position is expected to last 5 years. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES: Career Hub Coordination
In partnership with campus stakeholders, this position will build out business processes for the “Career Hub” virtual space in alignment with other departments and Clark College’s strategic plan.
Develop and manage the “Career Hub” to house all career-connected learning and curriculum development tools for staff and faculty to access, including supporting or developing events with campus partners, maintaining a calendar, and ensuring that the “Career Hub” becomes the primary point of contact for external partners to learn about opportunities at Clark related to career-connected learning.
Serve as a lead coordinator for ensuring Title III outcomes are achieved according to grant deadlines.
Curriculum Coordination and Research
Facilitate and serve as a content expert for career-connected learning development, curriculum designer, and curriculum implementation across all academic programs at Clark College by researching best practices for career connected learning for curriculum integration in community colleges.
Collaborate with faculty, TLC staff, Career Services staff, Instructional staff, and the Outcomes Assessment Team to develop and ensure engaging and interactive learning materials, including workshops, seminars, and online resources that infuse career-connected learning concepts into existing courses that align with academic curricula and industry needs.
Ensure that Title III outcomes goals are achieved related to program maps and demonstration of career-connected learning in curriculum, as well as making recommendations to the Director of Guided Pathways, Partnerships, Instructional Deans about career-connected curriculum needs in programs.
Communication and Marketing
Collaborate with the Communication and Marketing teams to establish both internal-focused and external-focused communication about career-connected curriculum at Clark College, as well as highlighting career-connected learning opportunities and marketing strategies to increase student enrollment.
Lead, maintain and keep active social media accounts related to career-connected learning and career-related events across campus.
Professional Development and Collaboration
Collaborate with the Teaching and Learning Center to offer training on topics related to embedding career-connected learning into curriculum in addition to providing professional development opportunities for faculty and staff related to career-connected learning, as well as attending relevant staff meetings in Instruction and Student Affairs to promote collaboration and connection.
Provide high-level campus leadership and expertise related to infusing career connected learning opportunities into students’ career pathways.
Stay abreast of industry trends, educational innovations, and best practices in career development and career integration for academic curriculum.
Data Analysis and Assessment
Create and maintain a database for all career-connected curriculum and work-based learning embedded in curriculum at Clark College
Support the AIR Department and Outcomes Assessment Committee to collect, track, and analyze data to assess the effectiveness of career-connected learning initiatives in curriculum.
Utilize feedback and metrics to make data-driven recommendations for courses and programs.
Industry Partnerships
Partner with Career Services and other staff to develop relationships and identify opportunities with local employers, industry professionals, and community organizations to facilitate internship opportunities, mentorship programs, and other experiential learning experiences.
Collaborate with faculty to integrate industry insights and trends into academic coursework.
Serve as a lead point of contact to assist faculty and academic programs with making connections with local businesses and industry to develop career connected learning opportunities.
MINIMUM QUALIFICATIONS:
Bachelor’s degree from an accredited institution AND five (5) years of work experience in education, economic development, or workforce development OR Master’s degree from an accredited institution AND two (2) years of work experience in education, economic development, or workforce development.
Proven experience in designing and delivering experiential learning curriculum.
Strong understanding of industry trends and workforce demands.
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse stakeholders.
Familiarity with educational technologies and online learning platforms.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY RANGE: $60,962-$70,587 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., April 1, 2024. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources March 8, 2024 24-00033
Mar 08, 2024
Full time
Clark College is currently accepting applications for a full-time, 12-month, exempt Title III Career Connected Curriculum Liaison position in the Office of Instruction. The Title III Career Connected Curriculum Liaison plays a pivotal role in enhancing career oriented and embedded learning opportunities for students with responsibilities in CareerHub coordination, curriculum coordination and research, communication and marketing, professional development delivery, assessment activities, and, crucially, industry partnerships. They will collaborate with staff, faculty, employers, and community members to design, implement, and assess programs that bridge academic coursework with real-world applications, preparing students for successful transitions into the workforce. The Title III Career Connected Curriculum Liaison reports to the Director of Guided Pathways. The successful candidate will have a strong background in instruction or instructional design, career development, and a passion for fostering connections between education and industry. Additionally, the individual will ensure achievement of grant outcome goals. This grant-funded position is expected to last 5 years. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITIES: Career Hub Coordination
In partnership with campus stakeholders, this position will build out business processes for the “Career Hub” virtual space in alignment with other departments and Clark College’s strategic plan.
Develop and manage the “Career Hub” to house all career-connected learning and curriculum development tools for staff and faculty to access, including supporting or developing events with campus partners, maintaining a calendar, and ensuring that the “Career Hub” becomes the primary point of contact for external partners to learn about opportunities at Clark related to career-connected learning.
Serve as a lead coordinator for ensuring Title III outcomes are achieved according to grant deadlines.
Curriculum Coordination and Research
Facilitate and serve as a content expert for career-connected learning development, curriculum designer, and curriculum implementation across all academic programs at Clark College by researching best practices for career connected learning for curriculum integration in community colleges.
Collaborate with faculty, TLC staff, Career Services staff, Instructional staff, and the Outcomes Assessment Team to develop and ensure engaging and interactive learning materials, including workshops, seminars, and online resources that infuse career-connected learning concepts into existing courses that align with academic curricula and industry needs.
Ensure that Title III outcomes goals are achieved related to program maps and demonstration of career-connected learning in curriculum, as well as making recommendations to the Director of Guided Pathways, Partnerships, Instructional Deans about career-connected curriculum needs in programs.
Communication and Marketing
Collaborate with the Communication and Marketing teams to establish both internal-focused and external-focused communication about career-connected curriculum at Clark College, as well as highlighting career-connected learning opportunities and marketing strategies to increase student enrollment.
Lead, maintain and keep active social media accounts related to career-connected learning and career-related events across campus.
Professional Development and Collaboration
Collaborate with the Teaching and Learning Center to offer training on topics related to embedding career-connected learning into curriculum in addition to providing professional development opportunities for faculty and staff related to career-connected learning, as well as attending relevant staff meetings in Instruction and Student Affairs to promote collaboration and connection.
Provide high-level campus leadership and expertise related to infusing career connected learning opportunities into students’ career pathways.
Stay abreast of industry trends, educational innovations, and best practices in career development and career integration for academic curriculum.
Data Analysis and Assessment
Create and maintain a database for all career-connected curriculum and work-based learning embedded in curriculum at Clark College
Support the AIR Department and Outcomes Assessment Committee to collect, track, and analyze data to assess the effectiveness of career-connected learning initiatives in curriculum.
Utilize feedback and metrics to make data-driven recommendations for courses and programs.
Industry Partnerships
Partner with Career Services and other staff to develop relationships and identify opportunities with local employers, industry professionals, and community organizations to facilitate internship opportunities, mentorship programs, and other experiential learning experiences.
Collaborate with faculty to integrate industry insights and trends into academic coursework.
Serve as a lead point of contact to assist faculty and academic programs with making connections with local businesses and industry to develop career connected learning opportunities.
MINIMUM QUALIFICATIONS:
Bachelor’s degree from an accredited institution AND five (5) years of work experience in education, economic development, or workforce development OR Master’s degree from an accredited institution AND two (2) years of work experience in education, economic development, or workforce development.
Proven experience in designing and delivering experiential learning curriculum.
Strong understanding of industry trends and workforce demands.
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse stakeholders.
Familiarity with educational technologies and online learning platforms.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY RANGE: $60,962-$70,587 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., April 1, 2024. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources March 8, 2024 24-00033
Job Summary
Clark County Public Works is looking for motivated professionals to lead multi-disciplinary teams to facilitate the successful delivery of a wide array of projects that improve the safety and quality of life for the good people of Clark County. This position coordinates multiple project teams of designers, real property professionals, surveyors, traffic engineers, permitting personnel and other essential disciplines to deliver on complex and rewarding capital projects for the county. The position will be responsible for the delivery of capital projects in Public Works, including for Transportation, Parks, Clean Water, Bridges, Pavement Preservation, and the County Railroad. The position reports to the PM Section Manager and works collaboratively with sections throughout Public Works and other county departments. It will also work closely with state and federal agencies, utility service providers, and businesses in coordinating project activities, along with working directly with the public and neighborhood associations. The position may also be assigned special projects as necessary. This team currently enjoys a hybrid work arrangement. The candidate selected MUST reside within WA or OR. Applications will be accepted until an adequate number of applications are received. This posting may close at any time after 3/29/2024 with no additional notice. Engineer positions are represented by PROTEC17, Professional and Technical Employees.
Qualifications
Education and Experience:
Bachelor’s degree in project management, civil engineering or a related field; and five (5) years of responsible project management or closely related experience at the Capital Project Manager II level. Experience emphasizing construction based transportation projects is highly desirable: or Seven (7) years of responsible project management experience or closely related experience at the Capital Project Manager II level that demonstrates the knowledge, skills, and ability to perform the work described above.
AND
Certification as a Project Management Professional (PMP). Licensure as a Professional Engineer in Civil or Environmental Engineering will qualify for consideration, while candidates work toward and achieve PMP certification within two (2) years of receiving Capital Project Manager III classification.
Knowledge of: Principles and practices of civil engineering and administration of public works projects; organizational and management practices as applied to the development of projects; recent developments, current literature, and sources of information regarding project management; project estimating; planning, scheduling, monitoring, and problem solving; application and interpretation of County regulatory codes, state regulatory and legislative requirements, court decisions and Attorney Generals opinions concerning the wide variety of engineering functions; departmental policies and procedures, work standards and codes applicable to the job.
Ability to: Coordinate professional and technical staff with a team emphasis; analyze problems with consideration of consequences of proposed actions; identify alternatives and recommend solutions; implement recommendations in support of goals; interpret and apply Federal, State, and local policies, procedures, laws, and regulation s; supervise the preparation and maintenance of project documents and reports; communicate effectively both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work including a variety of County and other government officials, community groups, and the general public.
SELECTION PROCESS
To upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required—attaching a resume does not substitute for a completed application, and incomplete applications will not pass the application review. Resume and Cover Letter are REQUIRED. Include as an attachment a cover letter (limited to two pages) stating why you are interested in this position and addressing your knowledge and abilities relating to the qualifications and attributes outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
First review date will be March 29th. This recruitment may close at any time on or after the first review date.
Examples of Duties
Duties may include but are not limited to the following:
Plans, oversees, and coordinates the activities and operations of assigned capital improvements projects. Ensures the timely, accurate, and cost effective completion of projects.
Coordinates work of professional and technical projects staff at each project phase, with an emphasis on teamwork and collaborative problem resolution.
Ensures that all phases of projects proceed on schedule and that contractors, utilities and other organizations involved in projects, meet specifications. Reviews progress reports and authorizes payments.
Performs grants administration, project estimating, and budget preparation and management for assigned projects as applicable. Procures outside resources as needed and provides contract administration. Submits and ensures payment of invoices for materials, professional services and other related cost items.
Reviews design plans and specifications for conformance to job requirements. Prepares, develops and checks complex specialized contract provisions and design agreements. Conducts pre‑bid and pre‑construction conferences detailing principle construction features and agreements.
Monitors project progress and conducts meetings to resolve problems and ensure timely completion. Participates in meetings and designs and implements agreements throughout the stages of the projects.
Utilizes computerized project management tracking systems and related programs in accomplishment of the work.
Prepares complex technical engineering and administrative reports and develops critical correspondence and comprehensive reports in support of engineering projects and decisions.
Coordinates with other sections and departments on issues related to capital projects, grant and contract administration, or related.
With input from the divisions of Transportation, Design and Maintenance, makes recommendations on scope of work changes necessary to complete assigned projects.
Directs investigations and develops resolutions of claims and complaints from contractors or property owners. Maintains office records of design, construction and other engineering activities, as required by County, State, and Federal regulations.
Coordinates with the Survey Section Supervisor/County Surveyor to ensure accurate, complete and quality field survey data is collected and that information is acquired in a cost‑effective, efficient manner. Assists in the preparation of complex property descriptions.
Develops and maintains effective relations with the public. Represents Public Works on various committees; at neighborhood organization and community meetings; public hearings; before governmental bodies and in legal processes.
Participates in the development, implementation and review of ongoing programs and existing methods ‑ assessing job effectiveness and cost efficiencies.
Participates in the mentoring of other Project Managers.
Participates in the formulation and updating of goals and objectives consistent with the mission of the Department.
Salary Grade
Local 17 Engineers.13
Salary Range
$42.56 - $57.47- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Feb 26, 2024
Full time
Job Summary
Clark County Public Works is looking for motivated professionals to lead multi-disciplinary teams to facilitate the successful delivery of a wide array of projects that improve the safety and quality of life for the good people of Clark County. This position coordinates multiple project teams of designers, real property professionals, surveyors, traffic engineers, permitting personnel and other essential disciplines to deliver on complex and rewarding capital projects for the county. The position will be responsible for the delivery of capital projects in Public Works, including for Transportation, Parks, Clean Water, Bridges, Pavement Preservation, and the County Railroad. The position reports to the PM Section Manager and works collaboratively with sections throughout Public Works and other county departments. It will also work closely with state and federal agencies, utility service providers, and businesses in coordinating project activities, along with working directly with the public and neighborhood associations. The position may also be assigned special projects as necessary. This team currently enjoys a hybrid work arrangement. The candidate selected MUST reside within WA or OR. Applications will be accepted until an adequate number of applications are received. This posting may close at any time after 3/29/2024 with no additional notice. Engineer positions are represented by PROTEC17, Professional and Technical Employees.
Qualifications
Education and Experience:
Bachelor’s degree in project management, civil engineering or a related field; and five (5) years of responsible project management or closely related experience at the Capital Project Manager II level. Experience emphasizing construction based transportation projects is highly desirable: or Seven (7) years of responsible project management experience or closely related experience at the Capital Project Manager II level that demonstrates the knowledge, skills, and ability to perform the work described above.
AND
Certification as a Project Management Professional (PMP). Licensure as a Professional Engineer in Civil or Environmental Engineering will qualify for consideration, while candidates work toward and achieve PMP certification within two (2) years of receiving Capital Project Manager III classification.
Knowledge of: Principles and practices of civil engineering and administration of public works projects; organizational and management practices as applied to the development of projects; recent developments, current literature, and sources of information regarding project management; project estimating; planning, scheduling, monitoring, and problem solving; application and interpretation of County regulatory codes, state regulatory and legislative requirements, court decisions and Attorney Generals opinions concerning the wide variety of engineering functions; departmental policies and procedures, work standards and codes applicable to the job.
Ability to: Coordinate professional and technical staff with a team emphasis; analyze problems with consideration of consequences of proposed actions; identify alternatives and recommend solutions; implement recommendations in support of goals; interpret and apply Federal, State, and local policies, procedures, laws, and regulation s; supervise the preparation and maintenance of project documents and reports; communicate effectively both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work including a variety of County and other government officials, community groups, and the general public.
SELECTION PROCESS
To upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required—attaching a resume does not substitute for a completed application, and incomplete applications will not pass the application review. Resume and Cover Letter are REQUIRED. Include as an attachment a cover letter (limited to two pages) stating why you are interested in this position and addressing your knowledge and abilities relating to the qualifications and attributes outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
First review date will be March 29th. This recruitment may close at any time on or after the first review date.
Examples of Duties
Duties may include but are not limited to the following:
Plans, oversees, and coordinates the activities and operations of assigned capital improvements projects. Ensures the timely, accurate, and cost effective completion of projects.
Coordinates work of professional and technical projects staff at each project phase, with an emphasis on teamwork and collaborative problem resolution.
Ensures that all phases of projects proceed on schedule and that contractors, utilities and other organizations involved in projects, meet specifications. Reviews progress reports and authorizes payments.
Performs grants administration, project estimating, and budget preparation and management for assigned projects as applicable. Procures outside resources as needed and provides contract administration. Submits and ensures payment of invoices for materials, professional services and other related cost items.
Reviews design plans and specifications for conformance to job requirements. Prepares, develops and checks complex specialized contract provisions and design agreements. Conducts pre‑bid and pre‑construction conferences detailing principle construction features and agreements.
Monitors project progress and conducts meetings to resolve problems and ensure timely completion. Participates in meetings and designs and implements agreements throughout the stages of the projects.
Utilizes computerized project management tracking systems and related programs in accomplishment of the work.
Prepares complex technical engineering and administrative reports and develops critical correspondence and comprehensive reports in support of engineering projects and decisions.
Coordinates with other sections and departments on issues related to capital projects, grant and contract administration, or related.
With input from the divisions of Transportation, Design and Maintenance, makes recommendations on scope of work changes necessary to complete assigned projects.
Directs investigations and develops resolutions of claims and complaints from contractors or property owners. Maintains office records of design, construction and other engineering activities, as required by County, State, and Federal regulations.
Coordinates with the Survey Section Supervisor/County Surveyor to ensure accurate, complete and quality field survey data is collected and that information is acquired in a cost‑effective, efficient manner. Assists in the preparation of complex property descriptions.
Develops and maintains effective relations with the public. Represents Public Works on various committees; at neighborhood organization and community meetings; public hearings; before governmental bodies and in legal processes.
Participates in the development, implementation and review of ongoing programs and existing methods ‑ assessing job effectiveness and cost efficiencies.
Participates in the mentoring of other Project Managers.
Participates in the formulation and updating of goals and objectives consistent with the mission of the Department.
Salary Grade
Local 17 Engineers.13
Salary Range
$42.56 - $57.47- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
The College of Charleston
Charleston, South Carolina
Programmer/Analyst III* (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Programmer/Analyst III*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
7
Level
5
Department
Enterprise Systems
Job Purpose
The Programmer Analyst III provides advanced analysis and programming support for enterprise software applications and customer-facing business administrative systems for the College. Performs high-level analysis, programming, testing, implementation, automation, and operational support for applications. Develops related customizations and enhancements for vendor solutions. Position takes a lead role in the development of solutions to meet institutional and enterprise system requirements.
Minimum Requirements
High school diploma and experience in computer system development and modification. Bachelor’s degree in related area may be substituted for required work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Advanced knowledge and experience with SQL and PL/ SQL . Knowledge of PHP , JavaScript, Java, bash, . NET , and use of APIs a plus.
Demonstrated strong analytical skills.
Experience in computer system analysis, design, and testing.
Knowledge of enterprise programming methodologies.
Knowledge of education ERP , specifically higher education ERP , a plus.
Knowledge of variety of operating systems (Linux & Windows preferred).
Experience with programming in relational DB’s (Oracle & MSSQL preferred).
Strong customer service skills and familiarity with service management methodologies.
Knowledge of project management methodology. Ability to plan, organize and follow through multiple projects simultaneously.
Proficient written and verbal communications skills.
Must have the ability to establish and maintain effective working relationships with other IT staff, business stakeholders, and vendors
Additional Comments Regarding Position
Minimal after hours support required. Some occasional travel for professional development, conferences and meetings may be required. *This position may be eligible for full-time telecommuting.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$66,621 - $80,000
Posting Date
02/20/2024
Closing Date
03/05/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024028
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15040
Job Duties
Job Duties
Activity
ANALYST & PROGRAMMING SUPPORT : Provides advanced application analysis, design, programming, testing, implementation, and problem resolution for complex enterprise application systems. Understands technology and functionality of supported systems and recommend changes to facilitate efficient and effective development. Automates procedures and processes where possible. Uses quality programming and testing methodologies. Maintains source code and scripts in code repository (git). Creates and maintains knowledge base articles for use in application support and training.
Essential or Marginal
Essential
Percent of Time
40
Activity
USER SUPPORT : Coordinates with stakeholders, vendors, business analysts and other IT teams to diagnose and resolve issues. Collaborates with stakeholders and business analysts to streamline business processes through automation of programming procedures. Evaluates and makes recommendations on suggested modifications for enhancing existing applications to satisfy stakeholder needs.
Essential or Marginal
Essential
Percent of Time
20
Activity
INTEGRATIONS : Analyzes, coordinates & develops automated and efficient integrations and interfaces among campus applications. Utilizes API’s and web services for integrations when possible.
Essential or Marginal
Essential
Percent of Time
15
Activity
PROJECT MANAGEMENT : Participates and works cooperatively with project team members to ensure project success. Meets milestone and project completion dates; utilizes project management methodologies; provides timely project status updates to management.
Essential or Marginal
Essential
Percent of Time
10
Activity
SECURITY : Follows security methodologies within all systems (i.e., central user authentication, authorization validation, audit trails, logs, etc.). Works closely with IT Security Officer, IT Infrastructure staff, Network Engineering, functional users & auditors to guarantee security measures and ensure data integrity & protection. Tests applications to evaluate whether they meet disabilities compliance.
Essential or Marginal
Essential
Percent of Time
10
Activity
KNOWLEDGE DEVELOPMENT : Researches new technologies and incorporates new techniques and tools into existing/new applications. Participates in efforts to share technology knowledge and expertise in cross-training within the organization. Mentors and provides guidance for other Programmer Analysts.
Essential or Marginal
Marginal
Percent of Time
5
Feb 20, 2024
Full time
Programmer/Analyst III* (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Programmer/Analyst III*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
7
Level
5
Department
Enterprise Systems
Job Purpose
The Programmer Analyst III provides advanced analysis and programming support for enterprise software applications and customer-facing business administrative systems for the College. Performs high-level analysis, programming, testing, implementation, automation, and operational support for applications. Develops related customizations and enhancements for vendor solutions. Position takes a lead role in the development of solutions to meet institutional and enterprise system requirements.
Minimum Requirements
High school diploma and experience in computer system development and modification. Bachelor’s degree in related area may be substituted for required work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Advanced knowledge and experience with SQL and PL/ SQL . Knowledge of PHP , JavaScript, Java, bash, . NET , and use of APIs a plus.
Demonstrated strong analytical skills.
Experience in computer system analysis, design, and testing.
Knowledge of enterprise programming methodologies.
Knowledge of education ERP , specifically higher education ERP , a plus.
Knowledge of variety of operating systems (Linux & Windows preferred).
Experience with programming in relational DB’s (Oracle & MSSQL preferred).
Strong customer service skills and familiarity with service management methodologies.
Knowledge of project management methodology. Ability to plan, organize and follow through multiple projects simultaneously.
Proficient written and verbal communications skills.
Must have the ability to establish and maintain effective working relationships with other IT staff, business stakeholders, and vendors
Additional Comments Regarding Position
Minimal after hours support required. Some occasional travel for professional development, conferences and meetings may be required. *This position may be eligible for full-time telecommuting.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$66,621 - $80,000
Posting Date
02/20/2024
Closing Date
03/05/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024028
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15040
Job Duties
Job Duties
Activity
ANALYST & PROGRAMMING SUPPORT : Provides advanced application analysis, design, programming, testing, implementation, and problem resolution for complex enterprise application systems. Understands technology and functionality of supported systems and recommend changes to facilitate efficient and effective development. Automates procedures and processes where possible. Uses quality programming and testing methodologies. Maintains source code and scripts in code repository (git). Creates and maintains knowledge base articles for use in application support and training.
Essential or Marginal
Essential
Percent of Time
40
Activity
USER SUPPORT : Coordinates with stakeholders, vendors, business analysts and other IT teams to diagnose and resolve issues. Collaborates with stakeholders and business analysts to streamline business processes through automation of programming procedures. Evaluates and makes recommendations on suggested modifications for enhancing existing applications to satisfy stakeholder needs.
Essential or Marginal
Essential
Percent of Time
20
Activity
INTEGRATIONS : Analyzes, coordinates & develops automated and efficient integrations and interfaces among campus applications. Utilizes API’s and web services for integrations when possible.
Essential or Marginal
Essential
Percent of Time
15
Activity
PROJECT MANAGEMENT : Participates and works cooperatively with project team members to ensure project success. Meets milestone and project completion dates; utilizes project management methodologies; provides timely project status updates to management.
Essential or Marginal
Essential
Percent of Time
10
Activity
SECURITY : Follows security methodologies within all systems (i.e., central user authentication, authorization validation, audit trails, logs, etc.). Works closely with IT Security Officer, IT Infrastructure staff, Network Engineering, functional users & auditors to guarantee security measures and ensure data integrity & protection. Tests applications to evaluate whether they meet disabilities compliance.
Essential or Marginal
Essential
Percent of Time
10
Activity
KNOWLEDGE DEVELOPMENT : Researches new technologies and incorporates new techniques and tools into existing/new applications. Participates in efforts to share technology knowledge and expertise in cross-training within the organization. Mentors and provides guidance for other Programmer Analysts.
Essential or Marginal
Marginal
Percent of Time
5
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: In this position you provide administrative support for two reference testing laboratories (IRL) the American Rare Donor Program (ARDP) staff, and will act as a production assistant for a peer-reviewed scientific publications released quarterly. Administrative support involves placing internal and external purchases, scheduling meetings, test report management and billing support as well as managing ARDP communications to rare donors, including through use of a custom web-based application. Production assistant tasks involve communication with authors, peer-reviewers, subscribers and e-publishing staff as well as use of a web-based platform for manuscript submission and peer-review. A successful candidate will have strong computer and organizational skills, be able to manage multiple tasks and multiple projects simultaneously, and be self-motivated, with excellent written and oral communication skills. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Prepare and maintain memos, records, reports, data or correspondence for staff signature. Review correspondence for consistency with corporate policies and practices. May assist in the development of presentations. Perform general administrative duties such as maintaining and collecting data, coordinating the provision of organizational services (i.e. purchasing, supplies, catering, copying/printing), coordinating unit mail and communication flow, assisting in expenditure tracking and budget preparation. Screen telephone and office callers and resolve routine inquiries. Answer routine requests and direct others to supervisor, appropriate staff member or another office. Schedule and maintain calendar of appointments, meetings, events, program initiatives and travel itineraries. May relieve other administrative staff in the unit during temporary absences. Standard Schedule: Monday-Friday 8-4:30 (or could be 8:30 to 5:00 pm) Pay Information: $23.00 WHAT YOU NEED TO SUCCEED: Education: High School or equivalent is required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: Good verbal and written communication skills. Proficient in personal computer use and Microsoft Office Suite. Proficient typing skills are required. Ability to work on a team. Ability to work independently; self-driven; Team Focused BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: In this position you provide administrative support for two reference testing laboratories (IRL) the American Rare Donor Program (ARDP) staff, and will act as a production assistant for a peer-reviewed scientific publications released quarterly. Administrative support involves placing internal and external purchases, scheduling meetings, test report management and billing support as well as managing ARDP communications to rare donors, including through use of a custom web-based application. Production assistant tasks involve communication with authors, peer-reviewers, subscribers and e-publishing staff as well as use of a web-based platform for manuscript submission and peer-review. A successful candidate will have strong computer and organizational skills, be able to manage multiple tasks and multiple projects simultaneously, and be self-motivated, with excellent written and oral communication skills. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Prepare and maintain memos, records, reports, data or correspondence for staff signature. Review correspondence for consistency with corporate policies and practices. May assist in the development of presentations. Perform general administrative duties such as maintaining and collecting data, coordinating the provision of organizational services (i.e. purchasing, supplies, catering, copying/printing), coordinating unit mail and communication flow, assisting in expenditure tracking and budget preparation. Screen telephone and office callers and resolve routine inquiries. Answer routine requests and direct others to supervisor, appropriate staff member or another office. Schedule and maintain calendar of appointments, meetings, events, program initiatives and travel itineraries. May relieve other administrative staff in the unit during temporary absences. Standard Schedule: Monday-Friday 8-4:30 (or could be 8:30 to 5:00 pm) Pay Information: $23.00 WHAT YOU NEED TO SUCCEED: Education: High School or equivalent is required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: Good verbal and written communication skills. Proficient in personal computer use and Microsoft Office Suite. Proficient typing skills are required. Ability to work on a team. Ability to work independently; self-driven; Team Focused BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from February 8, 2024 through February 18, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Feb 08, 2024
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from February 8, 2024 through February 18, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from January 31, 2024 through February 11, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Jan 31, 2024
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from January 31, 2024 through February 11, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Job Summary
Engineering Services Manager III incumbents are responsible for supervising and planning the activities and operations of an assigned section within a division or program in the Departments of Community Development or Public Works. Section assignments range from: Transportation Program, including Transportation Concurrency and Traffic Engineering/Operations; Capital Improvements Program, including Design, Survey, Real Property Services, Construction Management, Project Management, and Environmental Permitting; Engineering Services, including Inspection, Preliminary Review, Final Site Plan Approval and Final Plat Approval; and the Clean Water and Solid Waste programs. Incumbents receive administrative direction from an Engineering Division Manager, and exercise direct supervision over professional and technical staff that performs inspection, engineering, program and project management duties. Responsibilities and programs are highly complex and visible and require the application of specific technical knowledge and independent judgment. Duties are accomplished with minimal supervision and involve a high degree of accountability. Hybrid/Remote work 70% of the time, Washington and Oregon residents only.
Qualifications
Education and Experience:
Equivalent to a Bachelor’s Degree from an accredited college or university with major course work in civil engineering, transportation, geology, planning, biology, environmental science, or any other discipline applicable to the requirements of the position; and
Five years of increasingly responsible engineering and project management experience, including the supervision of professional and technical staff. License or Certificate:
Possession of, or ability to obtain, a valid driver’s license required; and
Certification as an Engineer-In-Training (EIT) and Professional Civil Engineer in the State of Washington highly desired; and
Certification and/or license in specialized field desired. Any combination of experience and training that would likely provide the required knowledge and abilities will be considered.
Knowledge of: The principles and practices of public sector organization and program operations; principles and practices of staff selection, supervision, training and evaluation; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development, justification, and control; application and interpretation of County, state and federal laws and regulation relevant to the program area; pertinent Federal, State, and local laws, codes, and regulations; contract negotiation and administration; departmental policies and procedures; innovations, trends and best practices within the specialized area.
Ability to: Effectively plan, assign, direct, and evaluate the work subordinates, including delegating responsibility and authority; carry out policy directives of the governing authority in an effective and timely manner; analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals; supervise the preparation and maintenance of records and prepare comprehensive technical reports; interpret and explain pertinent Federal and State laws and County codes and procedures; set and meet deadlines; facilitate communication, negotiation and problem solving among developers, contractors, engineers, citizens and program staff; and establish and maintain effective working relationships with those contacted in the course of work; communicate and express ideas effectively - orally and in writing.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES:
Supervises professional, technical and support staff, including recommendation for hire, promotion or discharge; initiates layoff, transfer and recall of staff; plans, directs, assigns and coordinates work; establishes standards of performance, evaluates performance, and initiates appropriate discipline as necessary.
Prepares preliminary budget information for the Section and monitors actual expenditures; justifies funding and expenditures for section programs.
Participates in the development and implementation of goals, objectives, policies, budget, and priorities for projects. Provides routine reports on project management performance measures.
Serves as subject matter expert in specialized field on cross-functional project teams.
Identifies opportunities for improving project management systems and procedures by conducting periodic reviews of projects in progress. Recommends and implements policies and procedures related to project management.
Interprets administrative policies to subordinates, other departments, consultants, contractors and the public.
Attends and participates in professional group meetings; stays apprised of new trends and innovations within specialized field; communicates trends to staff and implements best practices.
Develops and maintains effective relations with the public and represents the Department on various committees; at neighborhood organization and community meetings; public hearings; before governmental bodies and in legal processes.
Prepares complex technical and administrative reports and develops critical correspondence and comprehensive reports in support of projects and decisions.
Coordinates with other sections and departments on issues related to project delivery, grant and contract administration.
Ensures compliance with safe work practices and rules.
Performs other related duties as assigned.
Salary Grade
M2.205
Salary Range
$8,568.00 - $11,995.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Jan 19, 2024
Full time
Job Summary
Engineering Services Manager III incumbents are responsible for supervising and planning the activities and operations of an assigned section within a division or program in the Departments of Community Development or Public Works. Section assignments range from: Transportation Program, including Transportation Concurrency and Traffic Engineering/Operations; Capital Improvements Program, including Design, Survey, Real Property Services, Construction Management, Project Management, and Environmental Permitting; Engineering Services, including Inspection, Preliminary Review, Final Site Plan Approval and Final Plat Approval; and the Clean Water and Solid Waste programs. Incumbents receive administrative direction from an Engineering Division Manager, and exercise direct supervision over professional and technical staff that performs inspection, engineering, program and project management duties. Responsibilities and programs are highly complex and visible and require the application of specific technical knowledge and independent judgment. Duties are accomplished with minimal supervision and involve a high degree of accountability. Hybrid/Remote work 70% of the time, Washington and Oregon residents only.
Qualifications
Education and Experience:
Equivalent to a Bachelor’s Degree from an accredited college or university with major course work in civil engineering, transportation, geology, planning, biology, environmental science, or any other discipline applicable to the requirements of the position; and
Five years of increasingly responsible engineering and project management experience, including the supervision of professional and technical staff. License or Certificate:
Possession of, or ability to obtain, a valid driver’s license required; and
Certification as an Engineer-In-Training (EIT) and Professional Civil Engineer in the State of Washington highly desired; and
Certification and/or license in specialized field desired. Any combination of experience and training that would likely provide the required knowledge and abilities will be considered.
Knowledge of: The principles and practices of public sector organization and program operations; principles and practices of staff selection, supervision, training and evaluation; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development, justification, and control; application and interpretation of County, state and federal laws and regulation relevant to the program area; pertinent Federal, State, and local laws, codes, and regulations; contract negotiation and administration; departmental policies and procedures; innovations, trends and best practices within the specialized area.
Ability to: Effectively plan, assign, direct, and evaluate the work subordinates, including delegating responsibility and authority; carry out policy directives of the governing authority in an effective and timely manner; analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals; supervise the preparation and maintenance of records and prepare comprehensive technical reports; interpret and explain pertinent Federal and State laws and County codes and procedures; set and meet deadlines; facilitate communication, negotiation and problem solving among developers, contractors, engineers, citizens and program staff; and establish and maintain effective working relationships with those contacted in the course of work; communicate and express ideas effectively - orally and in writing.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES:
Supervises professional, technical and support staff, including recommendation for hire, promotion or discharge; initiates layoff, transfer and recall of staff; plans, directs, assigns and coordinates work; establishes standards of performance, evaluates performance, and initiates appropriate discipline as necessary.
Prepares preliminary budget information for the Section and monitors actual expenditures; justifies funding and expenditures for section programs.
Participates in the development and implementation of goals, objectives, policies, budget, and priorities for projects. Provides routine reports on project management performance measures.
Serves as subject matter expert in specialized field on cross-functional project teams.
Identifies opportunities for improving project management systems and procedures by conducting periodic reviews of projects in progress. Recommends and implements policies and procedures related to project management.
Interprets administrative policies to subordinates, other departments, consultants, contractors and the public.
Attends and participates in professional group meetings; stays apprised of new trends and innovations within specialized field; communicates trends to staff and implements best practices.
Develops and maintains effective relations with the public and represents the Department on various committees; at neighborhood organization and community meetings; public hearings; before governmental bodies and in legal processes.
Prepares complex technical and administrative reports and develops critical correspondence and comprehensive reports in support of projects and decisions.
Coordinates with other sections and departments on issues related to project delivery, grant and contract administration.
Ensures compliance with safe work practices and rules.
Performs other related duties as assigned.
Salary Grade
M2.205
Salary Range
$8,568.00 - $11,995.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Jan 04, 2024
Full time
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 29, 2023
Full time
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Customer Service Representative (Williamsburg Area Transit Authority)
$15.76 / hour + Part-Time County Benefits . Part Time Positions Available (20 hours per week).
The Williamsburg Area Transit Authority seeks an individual to perform responsible administrative and customer service-related work in support of the Williamsburg Area Transit Authority (WATA) transit operations.
Responsibilities:
Provides strong customer service to the public and internal customers, in-person and over the telephone; provides information, responds to questions, comments, paratransit scheduling requests and complaints regarding WATA Services via phone and in person; and directs customers as required.
Opens and/or closes the WATA Customer Service Center and Store; maintains the cleanliness of the facility including but not limited to emptying trash cans and cleaning the main and break area.
Utilizes and monitors radio and dispatch messages for service.
Responsible for the sale of bus tickets and issues passes in accordance with established procedures; accepts fees and maintains appropriate records.
Reconciles daily fare collection and maintains related paperwork and system files.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, handling money, customer service and/or sales.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services; knowledge of concepts related to public and independent transit travel; including those with physical and mental issues; knowledge of fixed route public transportation services.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective professional, and courteous manner at all times; explain fares, the transit system and policies in an effective manner; operate a cash register, credit card machines, general office equipment, computers, fare equipment and other systems as required to accomplish the work assigned; handle money and maintain related fiscal records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions; make independent decision in accordance with established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 01/18/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 28, 2023
Part time
Customer Service Representative (Williamsburg Area Transit Authority)
$15.76 / hour + Part-Time County Benefits . Part Time Positions Available (20 hours per week).
The Williamsburg Area Transit Authority seeks an individual to perform responsible administrative and customer service-related work in support of the Williamsburg Area Transit Authority (WATA) transit operations.
Responsibilities:
Provides strong customer service to the public and internal customers, in-person and over the telephone; provides information, responds to questions, comments, paratransit scheduling requests and complaints regarding WATA Services via phone and in person; and directs customers as required.
Opens and/or closes the WATA Customer Service Center and Store; maintains the cleanliness of the facility including but not limited to emptying trash cans and cleaning the main and break area.
Utilizes and monitors radio and dispatch messages for service.
Responsible for the sale of bus tickets and issues passes in accordance with established procedures; accepts fees and maintains appropriate records.
Reconciles daily fare collection and maintains related paperwork and system files.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, handling money, customer service and/or sales.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services; knowledge of concepts related to public and independent transit travel; including those with physical and mental issues; knowledge of fixed route public transportation services.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective professional, and courteous manner at all times; explain fares, the transit system and policies in an effective manner; operate a cash register, credit card machines, general office equipment, computers, fare equipment and other systems as required to accomplish the work assigned; handle money and maintain related fiscal records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions; make independent decision in accordance with established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 01/18/2024. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Administrative Coordinator I/II/III
$37,398 / year or higher DOQ + Full-Time County Benefits .
James City County’s Human Resource (HR) Department seeks to employ an Administrative Coordinator with outstanding customer service and communication skills to support the County’s comprehensive human resource management programs. Our ideal candidate has superb organizational and time management skills, as well as the ability to multitask and acclimate to a fast-paced environment. Applicants with prior experience in one or more of the following areas are encouraged to apply: customer service, office management, human resources, event planning, training, and development.
There are three levels of Administrative Coordinator distinguished by the level of work performed and the qualifications of the employee.
Administrative Coordinator I - $37,398 / year or higher DOQ
Administrative Coordinator II - $39,968 / year or higher DOQ
Administrative Coordinator III - $42,734 / year or higher DOQ
Responsibilities:
Provides customer services to the public and to employees, in person, by telephone and online, answers routine questions regarding employment, benefits, training, personnel policies and other requested information.
Provides administrative support to department staff in all areas of human resource functions.
Prepares documents and materials for new employees and their supervisors; assists applicants with using the application system; assists employees in completing human resource forms.
Maintains and compiles data and information in the HRIS system; completes standard reports in appropriate software.
Oversees ordering and maintenance of office equipment, supplies and facilities; maintains general files, official records and reports, operating records; sets up new files and retrieves information; establishes control procedures for document handling and storage and develops data collection and records systems along with procedures for control, storage and purging of documents in accordance with applicable laws and regulations; provides FOIA coordination.
(Administrative Coordinator II) – performs routine coordination in one or more human resource functional areas.
(Administrative Coordinator III) – performs routine coordination in all human resource functional areas; maintains various databases and provides routine and complex reports with analysis and recommendations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in administrative support including customer service.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of data entry, enterprise level asset management software, and standard office software including word processing and spreadsheets; grammar, punctuation, spelling and accurate mathematical calculations; and standard office practices and procedures and clerical techniques.
Skill in the use of Internet and computer software including Microsoft Office Suite and enterprise level asset management software.
Ability to communicate effectively both orally and in writing; follow both verbal and written instructions; establish and maintain effective and courteous working relationships with staff and the public; make accurate mathematical calculations; independently apply and carry out policies and procedures; organize and maintain moderately complex records and ensure their confidentiality; and work under pressure in order to meet deadlines.
Click here for full job description. Accepting applications until 11:59PM EST on 01/21/2023. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 28, 2023
Full time
Administrative Coordinator I/II/III
$37,398 / year or higher DOQ + Full-Time County Benefits .
James City County’s Human Resource (HR) Department seeks to employ an Administrative Coordinator with outstanding customer service and communication skills to support the County’s comprehensive human resource management programs. Our ideal candidate has superb organizational and time management skills, as well as the ability to multitask and acclimate to a fast-paced environment. Applicants with prior experience in one or more of the following areas are encouraged to apply: customer service, office management, human resources, event planning, training, and development.
There are three levels of Administrative Coordinator distinguished by the level of work performed and the qualifications of the employee.
Administrative Coordinator I - $37,398 / year or higher DOQ
Administrative Coordinator II - $39,968 / year or higher DOQ
Administrative Coordinator III - $42,734 / year or higher DOQ
Responsibilities:
Provides customer services to the public and to employees, in person, by telephone and online, answers routine questions regarding employment, benefits, training, personnel policies and other requested information.
Provides administrative support to department staff in all areas of human resource functions.
Prepares documents and materials for new employees and their supervisors; assists applicants with using the application system; assists employees in completing human resource forms.
Maintains and compiles data and information in the HRIS system; completes standard reports in appropriate software.
Oversees ordering and maintenance of office equipment, supplies and facilities; maintains general files, official records and reports, operating records; sets up new files and retrieves information; establishes control procedures for document handling and storage and develops data collection and records systems along with procedures for control, storage and purging of documents in accordance with applicable laws and regulations; provides FOIA coordination.
(Administrative Coordinator II) – performs routine coordination in one or more human resource functional areas.
(Administrative Coordinator III) – performs routine coordination in all human resource functional areas; maintains various databases and provides routine and complex reports with analysis and recommendations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in administrative support including customer service.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; knowledge of data entry, enterprise level asset management software, and standard office software including word processing and spreadsheets; grammar, punctuation, spelling and accurate mathematical calculations; and standard office practices and procedures and clerical techniques.
Skill in the use of Internet and computer software including Microsoft Office Suite and enterprise level asset management software.
Ability to communicate effectively both orally and in writing; follow both verbal and written instructions; establish and maintain effective and courteous working relationships with staff and the public; make accurate mathematical calculations; independently apply and carry out policies and procedures; organize and maintain moderately complex records and ensure their confidentiality; and work under pressure in order to meet deadlines.
Click here for full job description. Accepting applications until 11:59PM EST on 01/21/2023. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Division of Ecological Restoration
Hybrid based out of Boston, MA
The Environmental Analyst III / Ecological Restoration Specialist serves as a restoration project manager for DER’s Dam Removal Program and contributes to internal and external capacity building for DER’s habitat restoration activities. The Ecological Restoration Specialist provides programmatic support to improve dam removal best practices, build partnerships, develop technical guidance documents, and improve monitoring and evaluation of environmental outcomes to increase the pace and quality of dam removal projects across the Commonwealth. This position works closely with the Dam Removal Program manager to support DER’s Habitat Restoration Branch initiatives and activities. The Ecological Restoration Specialist also performs duties in support of DER operations.
The Ecological Restoration Specialist – Dam Removal will be based in DER’s Boston office; the position will follow a hybrid schedule, consisting of in-office and telework. In-state travel to conduct fieldwork is also required.
Duties and Responsibilities
Serve as project manager for assigned ecological restoration projects including dam removal, salt marsh restoration, freshwater wetland restoration, retired cranberry bog restoration, culvert removal/replacement, or other project types. Work will be focused on dam removal and river restoration. (65%)
Coordinates and maintains communication between DER staff, and state, federal, and other project partners; ensures project goals are clear and objectives met.
Identifies potential restoration projects and works with landowners and partners to develop project plans.
Manages implementation of aquatic ecological restoration projects from inception to completion, including overseeing feasibility assessment, project design, permitting, and construction. Directs the work of consultants carrying out technical work.
Develops and leads restoration project teams.
Obtains project funding through grants and donations of in-kind services.
Conducts fieldwork in support of dam removal restoration projects, including field evaluations, hydrological and biological monitoring, and other work.
Provide programmatic support to DER’s Dam Removal Program and Habitat Restoration Branch(30%)
Assist with development of relevant and timely guidance on ecological restoration topics for DER staff, other agencies, ecological restoration practitioners, and the public .
Investigate and maintain knowledge of existing best practices for dam removal; learn and share information relative to new and innovative dam removal research and techniques in collaboration with other DER Branches.
Work with other DER Branches and Programs as assigned to advance an integrated approach for ecological restoration activities and practices.
Perform field data collection, and manage data in a useable, accessible, and organized format.
Assist with identifying and evaluating potential dam removal projects in coordination with program staff and other partners, including field assessments and desktop evaluations.
Respond to requests for technical assistance and assist with training and support of restoration partners.
Assist with the development of restoration planning documents.
Provide general programmatic support, including grant writing, outreach, and technical and administrative tasks.
Supervises Dam Removal Restoration Program staff and interns, as assigned, and provides technical guidance and support to other DER staff assisting the Program and Branch.
Perform duties in support of DER operations(5%)
Provide information as requested to support Division outreach such as project marketing tools, newsletters, brochures, website content, and program reports.
Assist with preparation and execution of programmatic RFRs such as solicitations for Priority Projects and prequalified vendors.
Provides monitoring, technical, and research support to DER projects and other activities.
Provides support for DER’s budget and program development.
Conducts training and participate in other outreach and education activities related to ecological restoration.
Contributes to interagency coordination and policy activities.
Represents DER in public forums and present at professional conferences.
Contributes to DER’s strategic and annual work planning processes.
Dec 08, 2023
Full time
The Environmental Analyst III / Ecological Restoration Specialist serves as a restoration project manager for DER’s Dam Removal Program and contributes to internal and external capacity building for DER’s habitat restoration activities. The Ecological Restoration Specialist provides programmatic support to improve dam removal best practices, build partnerships, develop technical guidance documents, and improve monitoring and evaluation of environmental outcomes to increase the pace and quality of dam removal projects across the Commonwealth. This position works closely with the Dam Removal Program manager to support DER’s Habitat Restoration Branch initiatives and activities. The Ecological Restoration Specialist also performs duties in support of DER operations.
The Ecological Restoration Specialist – Dam Removal will be based in DER’s Boston office; the position will follow a hybrid schedule, consisting of in-office and telework. In-state travel to conduct fieldwork is also required.
Duties and Responsibilities
Serve as project manager for assigned ecological restoration projects including dam removal, salt marsh restoration, freshwater wetland restoration, retired cranberry bog restoration, culvert removal/replacement, or other project types. Work will be focused on dam removal and river restoration. (65%)
Coordinates and maintains communication between DER staff, and state, federal, and other project partners; ensures project goals are clear and objectives met.
Identifies potential restoration projects and works with landowners and partners to develop project plans.
Manages implementation of aquatic ecological restoration projects from inception to completion, including overseeing feasibility assessment, project design, permitting, and construction. Directs the work of consultants carrying out technical work.
Develops and leads restoration project teams.
Obtains project funding through grants and donations of in-kind services.
Conducts fieldwork in support of dam removal restoration projects, including field evaluations, hydrological and biological monitoring, and other work.
Provide programmatic support to DER’s Dam Removal Program and Habitat Restoration Branch(30%)
Assist with development of relevant and timely guidance on ecological restoration topics for DER staff, other agencies, ecological restoration practitioners, and the public .
Investigate and maintain knowledge of existing best practices for dam removal; learn and share information relative to new and innovative dam removal research and techniques in collaboration with other DER Branches.
Work with other DER Branches and Programs as assigned to advance an integrated approach for ecological restoration activities and practices.
Perform field data collection, and manage data in a useable, accessible, and organized format.
Assist with identifying and evaluating potential dam removal projects in coordination with program staff and other partners, including field assessments and desktop evaluations.
Respond to requests for technical assistance and assist with training and support of restoration partners.
Assist with the development of restoration planning documents.
Provide general programmatic support, including grant writing, outreach, and technical and administrative tasks.
Supervises Dam Removal Restoration Program staff and interns, as assigned, and provides technical guidance and support to other DER staff assisting the Program and Branch.
Perform duties in support of DER operations(5%)
Provide information as requested to support Division outreach such as project marketing tools, newsletters, brochures, website content, and program reports.
Assist with preparation and execution of programmatic RFRs such as solicitations for Priority Projects and prequalified vendors.
Provides monitoring, technical, and research support to DER projects and other activities.
Provides support for DER’s budget and program development.
Conducts training and participate in other outreach and education activities related to ecological restoration.
Contributes to interagency coordination and policy activities.
Represents DER in public forums and present at professional conferences.
Contributes to DER’s strategic and annual work planning processes.
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
Dec 06, 2023
Full time
The Operations Support Coordinator plays a critical role in helping the Division transition to the Future of Work and strengthen its overall operations by assisting with high-priority technology and operational knowledge management projects. The position will encourage correct and widespread usage of DER’s knowledge base and digital solutions. Projects may include but are not limited to the maintenance, enhancement, and user support of digital tools (i.e. databases for tracking ecological restoration project data; tools that integrate budgeting and internal controls; and software for indexing workflows and policies); building internal knowledge library; and documenting standard operating procedures. The position requires strong communication, organization, and collaboration skills. The position reports to the Operational Specialist, Management Analyst III and has no direct reports.
DUTIES & RESPONSIBILITIES
Support the development and enhancement of operational infrastructure needed to expand the Division’s impact on ecological restoration (30%).
Work collaboratively across programs and teams to assist in the capture and documentation of business needs and support development of process and IT based solutions to achieve operational, programmatic and divisional goals.
Map current and future workflows using solutions such as Lucid Chart.
Collaborate with DER’s Operations Team to support and enhance data management strategies for ecological restoration project data, restoration metrics, fiscal and budget data, and other critical information.
Support the development and maintenance of a division-wide standard operating procedures, including the documentation of best practices, external and internal processes, internal controls, and learning materials for new staff.
Maintain upkeep of department and agency-level policies and protocols to centralize division-wide access to knowledge content.
Lead coordination of IT software procurements to support division-wide business needs.
Serve in a technology coordination role to provide resolution, guidance, and ongoing maintenance of digital tools as well as problem-resolution and end user support (60%).
Lead the project coordination of digital solutions needed to support the growth of the division. Examples of responsibilities include:
Serve in a project coordinator role to support rollout of digital solutions as needed and defined by Operations Specialist
Coordinate use case testing scenarios to assist in risk identification and mitigation.
Conducting end user trainings and hosting office hours
Conducting coaching sessions and creating job aids to expand knowledge resources and platform adoption of all end users.
Maintaining and managing digital filing system architecture.
Assist in building and maintaining the division’s restoration project tracking database in Monday.com. Examples of responsibilities include:
Troubleshooting data storage issues and deploying resolutions
Developing additional datasets such as dashboards, tables, and reports
Creating end user support guides
Support the development, implementation and maintenance of a knowledge management system, process, and technical solution, including need and risk assessment, development and compilation of content, facilitation with stakeholders, and coordination with software solution developers.
Respond to general IT issues reported by DER staff and coordinate resolution.
Support deployment of IT system enhancements and improvements associated with Future of Work, including Modern Workplace, SharePoint, Microsoft Teams, and work management systems such as Monday.com and Lucid Chart.
Stay informed and knowledgeable about data standards and make recommendations for enhancements or changes in digital solutions to capture best practices, meet division needs, and increase end user adoption.
Administer general office support and coordination (10%).
Coordinate common business processes such as onboarding and off-boarding of staff and maintaining trackable inventory of all IT asset bundles, products, equipment and licenses deployed to staff.
Manage DER’s internal meeting and conference needs including audio/visual support, space reservations, and disseminating meeting minutes.
Oversee intake and logging of Public Records Requests; assign response delegations as appropriate.
Be the primary liaison to answer DER’s main phoneline, oversee sending and receiving mail, and manage in-office badge access for staff.
Coordinate with Departmental and Facility staff on issues, logistical tasks, changes or challenges changes Division’s shared workspace.
As needed, open Facility tickets and work with related staff to resolve the issue.
This is a hybrid position based out of our Boston office. First consideration will be given to those that apply by 12/18/2023.
$84,843 - $90,985 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
James City County’s Circuit Court seeks an individual to provide legal research and recommendations to the Judges of the Williamsburg and James City County Circuit Court judges; provide overall training, direction and supervision to law clerks; and perform related work as directed by the Judges.
Responsibilities:
Assist in the development and implementation of court policies and procedures, and written materials regarding same; and seek to generate improvements in court policies and procedures to enhance the functioning of the court.
Assist the Judges with special research and writing projects as the Judges may request.
Assist the Chief Judge with administrative and reporting requirements pursuant to statutory requirements.
Research and prepare legal analysis of a complex nature for the Judges regarding various cases and issues pending before the court and research and draft opinions under the direction of the Judges. Specifically, reviews cases scheduled for trial several days prior to the trial date, prepares summaries of the facts, issues, and other relevant data apprising the Judge of problems (jurisdictional, procedural, evidentiary, etc.) that may arise during the trial of the case and anticipating issues.
Attend court and listen to arguments of counsel on various motions made on the morning of trial or during a trial and assist the Judge. Specifically, noting the Judge’s ruling on the case, and subsequently reviewing orders submitted pursuant to such ruling to determine whether they accurately reflect the ruling prior to their entry by the Judge.
Provide managerial leadership for the hiring, training, supervision, and evaluation of law clerks.
Review legislation pending in the General Assembly that may impact the court and follow its enactment status; and stay current on recent legal developments, both statutory and case law, impacting the court and its procedures.
Participate in seminars and presentations, including the preparation of written materials, to provide information about policies and procedures of the Circuit Court; and write articles with updates and reminders regarding court procedures as needed.
Perform other job duties requiring skills, knowledge and physical requirements as demanded by duties described.
Provide support in the coordination of technology needs, coordination of purchase of publications and other related functions.
Respond to telephone inquiries by Attorneys or other persons concerning procedural matters; review orders (divorce decrees, name change orders, adoption orders, etc.) to determine whether they comply with statutory requirements.
Efficient navigation of computer programs such as Microsoft Office as well as electronic databases and related software applications such as Fastcase, Westlaw, and Civilware.
Coordinate with Circuit Court Clerk’s Office to assess and respond to judicial responsibilities and needs.
Requirements:
Any combination of education and experience equivalent to a law degree from an accredited law school; a member in good standing of the Virginia State Bar or an equivalent is preferred. (Those awaiting Bar results may also apply.)
Must possess reliable transportation to work site(s).
Knowledge of law as applied to Virginia law and familiarity with courtroom procedures is preferred. • Strong interpersonal skills are required.
Ability to deal effectively with challenging and changing deadlines; speak effectively with Judges; express legal opinions effectively in writing.
Ability to use equipment efficiently and economically; use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
Dec 05, 2023
Full time
$84,843 - $90,985 / year or higher DOQ + Full-Time County Benefits .
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
James City County’s Circuit Court seeks an individual to provide legal research and recommendations to the Judges of the Williamsburg and James City County Circuit Court judges; provide overall training, direction and supervision to law clerks; and perform related work as directed by the Judges.
Responsibilities:
Assist in the development and implementation of court policies and procedures, and written materials regarding same; and seek to generate improvements in court policies and procedures to enhance the functioning of the court.
Assist the Judges with special research and writing projects as the Judges may request.
Assist the Chief Judge with administrative and reporting requirements pursuant to statutory requirements.
Research and prepare legal analysis of a complex nature for the Judges regarding various cases and issues pending before the court and research and draft opinions under the direction of the Judges. Specifically, reviews cases scheduled for trial several days prior to the trial date, prepares summaries of the facts, issues, and other relevant data apprising the Judge of problems (jurisdictional, procedural, evidentiary, etc.) that may arise during the trial of the case and anticipating issues.
Attend court and listen to arguments of counsel on various motions made on the morning of trial or during a trial and assist the Judge. Specifically, noting the Judge’s ruling on the case, and subsequently reviewing orders submitted pursuant to such ruling to determine whether they accurately reflect the ruling prior to their entry by the Judge.
Provide managerial leadership for the hiring, training, supervision, and evaluation of law clerks.
Review legislation pending in the General Assembly that may impact the court and follow its enactment status; and stay current on recent legal developments, both statutory and case law, impacting the court and its procedures.
Participate in seminars and presentations, including the preparation of written materials, to provide information about policies and procedures of the Circuit Court; and write articles with updates and reminders regarding court procedures as needed.
Perform other job duties requiring skills, knowledge and physical requirements as demanded by duties described.
Provide support in the coordination of technology needs, coordination of purchase of publications and other related functions.
Respond to telephone inquiries by Attorneys or other persons concerning procedural matters; review orders (divorce decrees, name change orders, adoption orders, etc.) to determine whether they comply with statutory requirements.
Efficient navigation of computer programs such as Microsoft Office as well as electronic databases and related software applications such as Fastcase, Westlaw, and Civilware.
Coordinate with Circuit Court Clerk’s Office to assess and respond to judicial responsibilities and needs.
Requirements:
Any combination of education and experience equivalent to a law degree from an accredited law school; a member in good standing of the Virginia State Bar or an equivalent is preferred. (Those awaiting Bar results may also apply.)
Must possess reliable transportation to work site(s).
Knowledge of law as applied to Virginia law and familiarity with courtroom procedures is preferred. • Strong interpersonal skills are required.
Ability to deal effectively with challenging and changing deadlines; speak effectively with Judges; express legal opinions effectively in writing.
Ability to use equipment efficiently and economically; use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions; listen and understand directions, information and ideas presented verbally or in writing.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov .
Job Summary
Clark County Community Development is currently seeking a Civil Engineer to joins its Development Engineering team. The 11-person team is seeking a engineer to perform a variety of technical work in the review of land development proposals in the county Engineer II The employees occupying the positions of this class are responsible for performing and resolving technical and complex civil engineering tasks and problems within the framework of broad engineering and administrative guidelines. The Engineer II position is the second step in a career progression that begins with Engineer I and ends with Engineer III. Engineer II employees perform tasks with limited supervision and require substantial use of independent judgment within the scope of advanced engineering assignments. Engineer I employees perform basic engineer work under the supervision of an administrative supervisor. Engineer III employees manage the more technical engineering projects and are Certified Professional Engineers. Engineer III This is professional level engineering work for the Department of Community Development. Within general parameters established by management, the employees occupying positions of this class perform complex technical work in a specialized phase of engineering. The Engineer III requires specialized knowledge in an area of engineering and requires the use of independent judgment to resolve complex or unique problems. To progress to the Engineer III level the employee must become a Certified Professional Engineer. This is the third step in a career progression that starts at the Engineer I level. Those at the Engineer I level perform routine civil engineering tasks and resolve problems by working within established guidelines whereas Engineer II employees resolve more technical and complex civil engineering tasks working within the framework of broad engineering guidelines. This position is open to a range of possible career experiences and can be underfilled as an Engineer II position. Engineer positions are represented by PROTEC17, Professional and Technical Employees. Please note: This position does have the option of a hybrid remote work schedule; however, the candidate selected MUST reside in Washington or Oregon only. No exceptions.
Qualifications
Engineer II
• B.S. degree in Civil or related Engineering and two (2) years experience in an Engineering I classification or equivalent.
- OR -
• High School diploma or G.E.D. and four (4) years relative engineering work experience to include a minimum of two (2) years experience in an Engineering I classification or equivalent and possession of an E.I.T. certification.
Engineer III
• B.S. degree in Civil or related engineering and two (2) years of experience in an Engineer II or equivalent position and registration as a professional civil or structural engineer.
- AND -
• Possess or be able to obtain a valid driver's license by date of appointment.
Knowledge of: Principles and practices of civil engineering and of the physical sciences (hydraulics, mechanics, etc.) involved; modern and efficient engineering methods and techniques in the design, construction and maintenance of facilities ; project management, including planning, scheduling, monitoring, and problem solving; Knowledge of the application and interpretation of County regulatory codes, state regulatory and legislative requirements, court decisions and Attorney Generals opinions concerning the wide variety of engineering functions; departmental policies and procedures, work standards and codes applicable to the job.
Ability to: Establish and maintain effective working relationships with engineering and planning staff, contractors, and the public; read and interpret complex plans and specifications and to become familiar with engineering standards; perform highly technical research work and to give reliable advice on difficult engineering problems; interpret and utilize complex engineering plans, maps, specifications and reports, and to maintain orderly, accurate engineering records; review complex and difficult engineering computations ; inspect and provide direction to technicians inspecting the work of contractors on complex engineering projects and to obtain adherence to plans and specifications; coordinate and effectively manage resources dedicated to a number of on-going projects; communicate and express ideas effectively, orally and in writing, including public speaking; give accurate and factual testimony at hearings or trials.
Skill in the use and care of instruments, equipment, and software used in the area of specialization.
SELECTION PROCESS:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Key Tasks (Engineer in Development Engineering)
Review a wide range of private development applications for compliance with county codes, policies and development standards, as set forth in adopted ordinances, and state and federal regulation.
Review plans, specifications, and reports to ensure compliance with county design and construction s tandards related to stormwater, transportation, and critical areas.
Review and interpret trip generation information, traffic models and other supporting data.
Communicate code requirements orally and in writing to applicants, property owners, and interested citizens.
Work with County team to negotiate design modifications to development applications within defined parameters and in collaboration with supervisor and peers.
Work actively with applicants, the public, and other county staff to problem solve and arrive at creative solutions that are technically sound, and respond to specific issues of the site and proposed project.
Investigate complaints; recommend corrective action, as necessary, to resolve complaints.
Make recommendations on code interpretations and procedural matters.
Coordinate development proposals with the County Capital Improvement Projects.
Represent Development Engineering at public hearings on proposed developments and on various committees.
Assists the public by answering questions and making referrals relative to a variety of Development Engineering issues.
Other Tasks (Engineer in Public Works)
Develops, or provides direction and coordination of the development of construction design plans and specifications for complex engineering projects involving road, bridge and drainage control structures; sewage collection and treatment facilities; water quality, traffic signal, and transportation systems. Certifies with Professional Engineer's seal and signature that engineering designs conform with accepted professional engineering standards and practices and the requirements of law.
Inspects proposed highway routes, bridge and other structure placements and recommends final route or placement to achieve efficient, economical design as to grade, curves, cross‑section, soils excavation problems, transportation, maintenance, drainage features, etc. Develops detailed final cost estimates and financing proposals for project implementation.
Conducts in‑depth studies and analyses on the effectiveness of current Public Works policies/comprehensive plans, suitability of existing structural facilities, feasibility of proposed designs and design concepts, etc. Interprets results and makes recommendations regarding comprehensive plans, designs, and Public Works improvement projects.
Utilizes the computer as an aid in analyzing and developing solutions to engineering problems.
Prepares construction reports for matching funds and cooperative contracts with Federal, state and city governments. Reviews design plans and specifications for conformance to job requirements. Prepares, develops and checks complex specialized contract provisions and design agreements. Conducts pre‑bid and pre‑construction conferences detailing principle construction features and agreements.
Coordinates with other sections and departments on issues related to grant and contract administration.
Coordinates with Planning and Permit staff in the review of development plans for sewer and storm drainage; residential and commercial street development; and profiles of short‑plats and sub‑divisions to ensure compliance with County standards and policies. With input from the divisions of Transportation, Design and Maintenance, makes recommendations regarding changes necessary for achieving compliance. Represents Public Works at public hearings on proposed developments.
Performs inspections of construction projects. Ensures that all phases of several road projects proceed on schedule and that specifications are met by contractors, utilities and other organizations involved in projects. Reviews progress reports and authorizes payments.
Directs investigations and develops resolutions of claims and complaints from contractors or property owners. Maintains office records of design, construction and other engineering activities, as required by County, State, and Federal regulations.
Coordinates with the Survey Section Supervisor/County Surveyor to ensure accurate, complete and quality field survey data is collected and that information is acquired in a cost‑effective, efficient manner. Directs the preparation of, and prepares, more complex property descriptions.
Requests and monitors material quality control review, sampling and analysis; preparation of soil profiles (testing and sampling) in connection with highway location and construction design; evaluation of new materials, construction materials, new test equipment and related activities. Ensures record files relative to sampling and testing are complete and accurate.
Prepares, and provides direction in the preparation of, resolutions and documents for developments and Local Improvement Districts. Represents Public Works at public hearings; conducts and certifies elections and petitions for the formation of a Local Improvement District as necessary. Develops right-of-way data, information pamphlets, and procedural manuals. Works with the Prosecuting Attorney in preparation of bond sales for Local Improvement District financing. Recommends alternative financing methods as may be possible.
Develops and maintains effective relations with the public. Represents Public Works on various committees; at neighborhood organization and community meetings; public hearings; before governmental bodies and in legal processes.
Prepares complex technical engineering and administrative reports and develops critical correspondence and comprehensive reports in support of engineering projects and decisions.
Participates in the development, implementation and review of ongoing programs and existing methods ‑ assessing job effectiveness and cost efficiencies.
Participates in the formulation and updating of goals and objectives consistent with the mission of the Department
Performs other related duties as assigned.
Salary Grade
Local 17 Engineers.110 - Local 17 Engineers.113
Salary Range
$36.92 - $56.48- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 15, 2023
Full time
Job Summary
Clark County Community Development is currently seeking a Civil Engineer to joins its Development Engineering team. The 11-person team is seeking a engineer to perform a variety of technical work in the review of land development proposals in the county Engineer II The employees occupying the positions of this class are responsible for performing and resolving technical and complex civil engineering tasks and problems within the framework of broad engineering and administrative guidelines. The Engineer II position is the second step in a career progression that begins with Engineer I and ends with Engineer III. Engineer II employees perform tasks with limited supervision and require substantial use of independent judgment within the scope of advanced engineering assignments. Engineer I employees perform basic engineer work under the supervision of an administrative supervisor. Engineer III employees manage the more technical engineering projects and are Certified Professional Engineers. Engineer III This is professional level engineering work for the Department of Community Development. Within general parameters established by management, the employees occupying positions of this class perform complex technical work in a specialized phase of engineering. The Engineer III requires specialized knowledge in an area of engineering and requires the use of independent judgment to resolve complex or unique problems. To progress to the Engineer III level the employee must become a Certified Professional Engineer. This is the third step in a career progression that starts at the Engineer I level. Those at the Engineer I level perform routine civil engineering tasks and resolve problems by working within established guidelines whereas Engineer II employees resolve more technical and complex civil engineering tasks working within the framework of broad engineering guidelines. This position is open to a range of possible career experiences and can be underfilled as an Engineer II position. Engineer positions are represented by PROTEC17, Professional and Technical Employees. Please note: This position does have the option of a hybrid remote work schedule; however, the candidate selected MUST reside in Washington or Oregon only. No exceptions.
Qualifications
Engineer II
• B.S. degree in Civil or related Engineering and two (2) years experience in an Engineering I classification or equivalent.
- OR -
• High School diploma or G.E.D. and four (4) years relative engineering work experience to include a minimum of two (2) years experience in an Engineering I classification or equivalent and possession of an E.I.T. certification.
Engineer III
• B.S. degree in Civil or related engineering and two (2) years of experience in an Engineer II or equivalent position and registration as a professional civil or structural engineer.
- AND -
• Possess or be able to obtain a valid driver's license by date of appointment.
Knowledge of: Principles and practices of civil engineering and of the physical sciences (hydraulics, mechanics, etc.) involved; modern and efficient engineering methods and techniques in the design, construction and maintenance of facilities ; project management, including planning, scheduling, monitoring, and problem solving; Knowledge of the application and interpretation of County regulatory codes, state regulatory and legislative requirements, court decisions and Attorney Generals opinions concerning the wide variety of engineering functions; departmental policies and procedures, work standards and codes applicable to the job.
Ability to: Establish and maintain effective working relationships with engineering and planning staff, contractors, and the public; read and interpret complex plans and specifications and to become familiar with engineering standards; perform highly technical research work and to give reliable advice on difficult engineering problems; interpret and utilize complex engineering plans, maps, specifications and reports, and to maintain orderly, accurate engineering records; review complex and difficult engineering computations ; inspect and provide direction to technicians inspecting the work of contractors on complex engineering projects and to obtain adherence to plans and specifications; coordinate and effectively manage resources dedicated to a number of on-going projects; communicate and express ideas effectively, orally and in writing, including public speaking; give accurate and factual testimony at hearings or trials.
Skill in the use and care of instruments, equipment, and software used in the area of specialization.
SELECTION PROCESS:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Key Tasks (Engineer in Development Engineering)
Review a wide range of private development applications for compliance with county codes, policies and development standards, as set forth in adopted ordinances, and state and federal regulation.
Review plans, specifications, and reports to ensure compliance with county design and construction s tandards related to stormwater, transportation, and critical areas.
Review and interpret trip generation information, traffic models and other supporting data.
Communicate code requirements orally and in writing to applicants, property owners, and interested citizens.
Work with County team to negotiate design modifications to development applications within defined parameters and in collaboration with supervisor and peers.
Work actively with applicants, the public, and other county staff to problem solve and arrive at creative solutions that are technically sound, and respond to specific issues of the site and proposed project.
Investigate complaints; recommend corrective action, as necessary, to resolve complaints.
Make recommendations on code interpretations and procedural matters.
Coordinate development proposals with the County Capital Improvement Projects.
Represent Development Engineering at public hearings on proposed developments and on various committees.
Assists the public by answering questions and making referrals relative to a variety of Development Engineering issues.
Other Tasks (Engineer in Public Works)
Develops, or provides direction and coordination of the development of construction design plans and specifications for complex engineering projects involving road, bridge and drainage control structures; sewage collection and treatment facilities; water quality, traffic signal, and transportation systems. Certifies with Professional Engineer's seal and signature that engineering designs conform with accepted professional engineering standards and practices and the requirements of law.
Inspects proposed highway routes, bridge and other structure placements and recommends final route or placement to achieve efficient, economical design as to grade, curves, cross‑section, soils excavation problems, transportation, maintenance, drainage features, etc. Develops detailed final cost estimates and financing proposals for project implementation.
Conducts in‑depth studies and analyses on the effectiveness of current Public Works policies/comprehensive plans, suitability of existing structural facilities, feasibility of proposed designs and design concepts, etc. Interprets results and makes recommendations regarding comprehensive plans, designs, and Public Works improvement projects.
Utilizes the computer as an aid in analyzing and developing solutions to engineering problems.
Prepares construction reports for matching funds and cooperative contracts with Federal, state and city governments. Reviews design plans and specifications for conformance to job requirements. Prepares, develops and checks complex specialized contract provisions and design agreements. Conducts pre‑bid and pre‑construction conferences detailing principle construction features and agreements.
Coordinates with other sections and departments on issues related to grant and contract administration.
Coordinates with Planning and Permit staff in the review of development plans for sewer and storm drainage; residential and commercial street development; and profiles of short‑plats and sub‑divisions to ensure compliance with County standards and policies. With input from the divisions of Transportation, Design and Maintenance, makes recommendations regarding changes necessary for achieving compliance. Represents Public Works at public hearings on proposed developments.
Performs inspections of construction projects. Ensures that all phases of several road projects proceed on schedule and that specifications are met by contractors, utilities and other organizations involved in projects. Reviews progress reports and authorizes payments.
Directs investigations and develops resolutions of claims and complaints from contractors or property owners. Maintains office records of design, construction and other engineering activities, as required by County, State, and Federal regulations.
Coordinates with the Survey Section Supervisor/County Surveyor to ensure accurate, complete and quality field survey data is collected and that information is acquired in a cost‑effective, efficient manner. Directs the preparation of, and prepares, more complex property descriptions.
Requests and monitors material quality control review, sampling and analysis; preparation of soil profiles (testing and sampling) in connection with highway location and construction design; evaluation of new materials, construction materials, new test equipment and related activities. Ensures record files relative to sampling and testing are complete and accurate.
Prepares, and provides direction in the preparation of, resolutions and documents for developments and Local Improvement Districts. Represents Public Works at public hearings; conducts and certifies elections and petitions for the formation of a Local Improvement District as necessary. Develops right-of-way data, information pamphlets, and procedural manuals. Works with the Prosecuting Attorney in preparation of bond sales for Local Improvement District financing. Recommends alternative financing methods as may be possible.
Develops and maintains effective relations with the public. Represents Public Works on various committees; at neighborhood organization and community meetings; public hearings; before governmental bodies and in legal processes.
Prepares complex technical engineering and administrative reports and develops critical correspondence and comprehensive reports in support of engineering projects and decisions.
Participates in the development, implementation and review of ongoing programs and existing methods ‑ assessing job effectiveness and cost efficiencies.
Participates in the formulation and updating of goals and objectives consistent with the mission of the Department
Performs other related duties as assigned.
Salary Grade
Local 17 Engineers.110 - Local 17 Engineers.113
Salary Range
$36.92 - $56.48- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Customer Service Representative (Williamsburg Area Transit Authority)
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$15.76 / hour + Part-Time County Benefits . Part Time Positions Available (20 hours per week).
The Williamsburg Area Transit Authority seeks an individual to perform responsible administrative and customer service-related work in support of the Williamsburg Area Transit Authority (WATA) transit operations.
Responsibilities:
Provides strong customer service to the public and internal customers, in-person and over the telephone; provides information, responds to questions, comments, paratransit scheduling requests and complaints regarding WATA Services via phone and in person; and directs customers as required.
Opens and/or closes the WATA Customer Service Center and Store; maintains the cleanliness of the facility including but not limited to emptying trash cans and cleaning the main and break area.
Utilizes and monitors radio and dispatch messages for service.
Responsible for the sale of bus tickets and issues passes in accordance with established procedures; accepts fees and maintains appropriate records. • Reconciles daily fare collection and maintains related paperwork and system files.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, handling money, customer service and/or sales.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services; knowledge of concepts related to public and independent transit travel; including those with physical and mental issues; knowledge of fixed route public transportation services.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective professional, and courteous manner at all times; explain fares, the transit system and policies in an effective manner; operate a cash register, credit card machines, general office equipment, computers, fare equipment and other systems as required to accomplish the work assigned; handle money and maintain related fiscal records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions; make independent decision in accordance with established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 11/17/2023. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Oct 30, 2023
Part time
Customer Service Representative (Williamsburg Area Transit Authority)
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$15.76 / hour + Part-Time County Benefits . Part Time Positions Available (20 hours per week).
The Williamsburg Area Transit Authority seeks an individual to perform responsible administrative and customer service-related work in support of the Williamsburg Area Transit Authority (WATA) transit operations.
Responsibilities:
Provides strong customer service to the public and internal customers, in-person and over the telephone; provides information, responds to questions, comments, paratransit scheduling requests and complaints regarding WATA Services via phone and in person; and directs customers as required.
Opens and/or closes the WATA Customer Service Center and Store; maintains the cleanliness of the facility including but not limited to emptying trash cans and cleaning the main and break area.
Utilizes and monitors radio and dispatch messages for service.
Responsible for the sale of bus tickets and issues passes in accordance with established procedures; accepts fees and maintains appropriate records. • Reconciles daily fare collection and maintains related paperwork and system files.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, handling money, customer service and/or sales.
Must possess reliable transportation to work site(s).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services; knowledge of concepts related to public and independent transit travel; including those with physical and mental issues; knowledge of fixed route public transportation services.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective professional, and courteous manner at all times; explain fares, the transit system and policies in an effective manner; operate a cash register, credit card machines, general office equipment, computers, fare equipment and other systems as required to accomplish the work assigned; handle money and maintain related fiscal records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions; make independent decision in accordance with established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 11/17/2023. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov