Bilingual Certified Medical Assistant

  • Christ Community Health Services
  • Memphis, TN, United States
  • Sep 13, 2017
Full time Public Health

Job Description

Job Title

Bilingual Certified Medical Assistant


Medical - Back Office

Reports To

Site Manager

FLSA Status



The Medical Assistant helps providers with the delivery of patient care, providing basic triage and helping to ensure optimum patient-to-doctor flow. The Medical Assistant provides administrative support as well as clinical support, to include front desk/registration duties.


  1. Reviews and prepares medical record to ensure completeness prior to patient exam, obtaining missing documentation. Documents clinic visit, observations, and related activities. Files charts.
  2. Assists with initiation of patient history and physical assessment. Assists nurses and physicians with physical exams and simple in-house surgical and therapeutic procedures.
  3. Checks patient vital signs and takes body measurements, documenting results in patient chart.
  4. Prepares and maintains exam and treatment rooms, cleaning after patient discharges to ensure a clean and sanitized environment. Maintains supplies inventory and ensures patient care equipment is clean and properly functioning, reporting defective equipment and supplies to supervisor.
  5. Collects specimens and prepares them for outside lab, communicating with lab for STAT pickups or testing. Performs simple STAT lab tests and performs urinalysis on urine specimens. Prepares lab results for physician to sign.
  6. Administers breathing treatments and injections, performs EKGs, and tests pregnant patients on NST machine per provider orders.
  7. Answers phone calls, relaying patient requests and questions to appropriate individuals. Explains provider instructions to patient, as appropriate. Provides teaching to patients and families within scope of knowledge base.
  8. Assists with scheduling/referral of patients for specific treatments.
  9. Responds to medical emergencies and administers first aid as appropriate.
  10. Performs other duties as required.


No supervisory responsibilities.


Education: High school diploma or equivalent; graduate of an approved Medical Assistant Program.

Experience: Must be bilingual with previous phlebotomy experience; experience with autoclaves/sterilization preferred; experience in ambulatory care, pediatrics, and obstetrics preferred.

Licenses or Certifications: Certified Medical Assistant certificate; BCLS certification

Mental Requirements

  Level 1 – Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 – Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.XLevel 3 – Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.

Physical Requirements

 ActivityApproximate % of TimeCommentsSitting5%  Standing10%  Walking85%   100% 
Approximate percentage of time spent lifting, pulling and/or pushing: 15%

Maximum number of pounds required (with or without assistance): 65 lbs.

Types of objects the incumbent is required to lift/pull/push. Patients, supplies, equipment

Machines and Equipment Used:

 Machines, Equipment, ToolsApproximate % of TimeDegree of Hand: Eye Coordination Required

  1. EKG


  1. NST


  1. Audiometer


  1. Pulse oximetry


  1. Nebulizer


  1. Accucheck


  1. Computer


  1. Photocopier


  1. Telephone

Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: From no travel up to about 20% depending on primary assignment

Working Conditions
Frequent exposure to infectious a


Medical Practitioner


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