Reports to: Senior Director, Enterprise Applications and Procurement Staff reporting to this position: None Department: Administration Position classification: Exempt, full time; Nonunion - Level 6 Minimum compensation: $77,000 Work site: Hybrid (on-site two days per week, Washington, D.C., office)
Summary
American Progress has an immediate opening for a Salesforce Administrator to join the Enterprise Data subteam of the Information Technology Services team. Salesforce is integrated into every phase of American Progress’ product life cycle—from fundraising, to billing time, to tracking work products, to outreach and analytics. Salesforce is also used for back-office processes such as onboarding, offboarding, and inventory.
Working as part of a team, the Salesforce Administrator will oversee the management and enhancement of the platform, as well as contribute to the development and rollout of Salesforce-based solutions. This position is an excellent opportunity for a technologist who is interested in applying innovation to help further progressive policies and ideals.
The ideal candidate is a team player with strong technical abilities and good judgment about which approach to take. They enjoy sharing that knowledge and wisdom with the team and customers to deliver streamlined processes that improve the efficiency of staff members and the organization.
Responsibilities:
Work with staff across the organization who use Salesforce, providing training and continued support.
Work with staff to improve the Salesforce system to better meet their needs and streamline processes.
Oversee day-to-day activities and operations of a complex, highly customized Salesforce implementation.
Manage and participate in projects to improve the organization’s use of Salesforce, working with staff and external consultants to implement enhancements to the system.
Design and develop solutions in accordance with business requirements, which involves customizing configurations, creating workflows, and building custom apps.
Use Apex, Visualforce, and Lightning Components to develop tailored solutions that enhance user experience and business processes.
Conduct testing of Salesforce applications to identify and fix bugs, ensuring high-quality standards are met.
Manage user roles, security, profiles, workflow rules, and other configuration options.
Manage data loads and clean up data as needed, as well as create customized reports and dashboards.
Keep up to date with new Salesforce.com features, best practices, and releases through Salesforce and its community.
Perform other duties as assigned.
Requirements and qualifications:
Bachelor’s degree or equivalent combination of education and experience.
At least two years of experience as Salesforce administrator for a large, multifaceted organization—ideally a nonprofit or government agency.
Strong drive to elicit customers’ problems and opportunities and to make rapid and incremental improvements.
Experience training and supporting nontechnical staff in the use of Salesforce or other server-based software.
Strong technical skills, including mastery of workflows, formula fields, validation rules, s-controls, and custom buttons.
Ability to learn quickly as Salesforce rolls out new features and when using existing features for the first time or in a new way.
Proficient with the basic Salesforce tools, including roles, profiles, page layouts, custom objects, and record types—and good judgement deciding what tool to use.
Proficient with data export, import, and use of Microsoft Excel to facilitate uploads and data transformations.
Proficient with the Data Loader tool.
Proficient at migrating data between objects or fields.
Demonstrated analytical and problem-solving skills, as well as troubleshooting expertise.
Ability to prioritize effectively and escalate issues as required.
Good team player who helps the team succeed and learn, while taking advantage of opportunities to learn.
Exceptional oral and written communication skills.
Proficiency in Microsoft Office, with a strong knowledge of Microsoft Excel and Word.
Experience with marketing automation platforms such as Engaging Networks—particularly experience with managing the integrations between systems—is a plus.
Process Builder skills are a big plus.
Salesforce.com Certified Administrator is a plus.
Understanding of nonprofit organizations is a plus.
Commitment to the values and ideals advanced by American Progress.
American Progress offers a full and competitive benefits package. Candidates from diverse backgrounds are strongly encouraged to apply. This position is not represented by a union and has a minimum salary of $77,000.
American Progress’ hybrid work policy is posted on our Jobs page. Please visit this page for updates. Any changes to this policy will also be communicated at the time of hire.
Apr 16, 2024
Full time
Reports to: Senior Director, Enterprise Applications and Procurement Staff reporting to this position: None Department: Administration Position classification: Exempt, full time; Nonunion - Level 6 Minimum compensation: $77,000 Work site: Hybrid (on-site two days per week, Washington, D.C., office)
Summary
American Progress has an immediate opening for a Salesforce Administrator to join the Enterprise Data subteam of the Information Technology Services team. Salesforce is integrated into every phase of American Progress’ product life cycle—from fundraising, to billing time, to tracking work products, to outreach and analytics. Salesforce is also used for back-office processes such as onboarding, offboarding, and inventory.
Working as part of a team, the Salesforce Administrator will oversee the management and enhancement of the platform, as well as contribute to the development and rollout of Salesforce-based solutions. This position is an excellent opportunity for a technologist who is interested in applying innovation to help further progressive policies and ideals.
The ideal candidate is a team player with strong technical abilities and good judgment about which approach to take. They enjoy sharing that knowledge and wisdom with the team and customers to deliver streamlined processes that improve the efficiency of staff members and the organization.
Responsibilities:
Work with staff across the organization who use Salesforce, providing training and continued support.
Work with staff to improve the Salesforce system to better meet their needs and streamline processes.
Oversee day-to-day activities and operations of a complex, highly customized Salesforce implementation.
Manage and participate in projects to improve the organization’s use of Salesforce, working with staff and external consultants to implement enhancements to the system.
Design and develop solutions in accordance with business requirements, which involves customizing configurations, creating workflows, and building custom apps.
Use Apex, Visualforce, and Lightning Components to develop tailored solutions that enhance user experience and business processes.
Conduct testing of Salesforce applications to identify and fix bugs, ensuring high-quality standards are met.
Manage user roles, security, profiles, workflow rules, and other configuration options.
Manage data loads and clean up data as needed, as well as create customized reports and dashboards.
Keep up to date with new Salesforce.com features, best practices, and releases through Salesforce and its community.
Perform other duties as assigned.
Requirements and qualifications:
Bachelor’s degree or equivalent combination of education and experience.
At least two years of experience as Salesforce administrator for a large, multifaceted organization—ideally a nonprofit or government agency.
Strong drive to elicit customers’ problems and opportunities and to make rapid and incremental improvements.
Experience training and supporting nontechnical staff in the use of Salesforce or other server-based software.
Strong technical skills, including mastery of workflows, formula fields, validation rules, s-controls, and custom buttons.
Ability to learn quickly as Salesforce rolls out new features and when using existing features for the first time or in a new way.
Proficient with the basic Salesforce tools, including roles, profiles, page layouts, custom objects, and record types—and good judgement deciding what tool to use.
Proficient with data export, import, and use of Microsoft Excel to facilitate uploads and data transformations.
Proficient with the Data Loader tool.
Proficient at migrating data between objects or fields.
Demonstrated analytical and problem-solving skills, as well as troubleshooting expertise.
Ability to prioritize effectively and escalate issues as required.
Good team player who helps the team succeed and learn, while taking advantage of opportunities to learn.
Exceptional oral and written communication skills.
Proficiency in Microsoft Office, with a strong knowledge of Microsoft Excel and Word.
Experience with marketing automation platforms such as Engaging Networks—particularly experience with managing the integrations between systems—is a plus.
Process Builder skills are a big plus.
Salesforce.com Certified Administrator is a plus.
Understanding of nonprofit organizations is a plus.
Commitment to the values and ideals advanced by American Progress.
American Progress offers a full and competitive benefits package. Candidates from diverse backgrounds are strongly encouraged to apply. This position is not represented by a union and has a minimum salary of $77,000.
American Progress’ hybrid work policy is posted on our Jobs page. Please visit this page for updates. Any changes to this policy will also be communicated at the time of hire.
The College of Charleston
Charleston, South Carolina
Applications Administrator*
Posting Details
POSTING INFORMATION
Internal Title
Applications Administrator*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
5
Department
Information Management
Job Purpose
The Applications Administrator is proficient technically and provides operational support to stakeholders (faculty, staff, prospects, students, and alumni) for multiple critical enterprise applications and customer-facing business administrative systems for the College. The Applications Administrator consults with Senior Applications Administrators and Management to perform complex system and/or application installations and upgrades.
Minimum Requirements
A high school diploma and work experience in the administration and management of software applications in an enterprise environment is required. An associate’s degree or a bachelor’s degree in a related field may be substituted for the required work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Demonstrated ability to be proficient in supporting, maintaining, and administering complex enterprise software applications preferably in higher education or a related setting.
Working knowledge of systems architecture, systems planning and design, network operating systems, and software application management.
Knowledge of, and experience with, Windows and/or Linux/Unix systems administration, light SQL experience, light scripting, and application support.
Ability to understand and carry out technical instructions in order to perform application system installations, upgrades, and integrations.
Must have experience with database technologies and/or client-server technology.
Must possess analytical and troubleshooting skills.
Strong customer service skills.
Familiarity with service management methodologies preferred.
Experience with monitoring tools and analytical tools preferred.
Familiarity with enterprise backup, storage technologies, and open source technologies a plus.
Ability to plan, organize and follow through multiple projects simultaneously.
Proficient written and verbal communications skills.
Must have the ability to establish and maintain effective working relationships with other IT staff, business stakeholders, and vendors.
Additional Comments Regarding Position
Employee must be willing to work flexible hours including occasional nights, weekends and holidays and be on call 24 hours/day, 7 days/ week. Must be able to travel periodically for professional development. *Position may be eligible for full-time or part-time telecommuting
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$55,341 - $64,885
Posting Date
03/25/2024
Closing Date
04/15/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024044
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15145
Job Duties
Job Duties
Activity
Works with team members to provide primary operational support to stakeholders (faculty, staff, prospects, students, and alumni) for software applications. Works with team members, stakeholders, vendors, and other IT teams to diagnose issues, resolve issues, and to automate processes. Performs day-to-day applications, systems administration, and maintenance including scripting. Implements and maintains integrations between applications. Manages and tracks work through internal ticketing system. Creates and maintains knowledge base articles for use in application support and training.
Essential or Marginal
Essential
Percent of Time
50
Activity
Works with team members and vendor support during implementations, and operationally, to resolve application issues for stakeholders. Stays in constant communication with stakeholders to meet user needs. Participates in medium to large project teams that implement complex technical solutions. Participates and works cooperatively with project team members to ensure project success. Meets milestone and project completion dates; utilizes project management methodologies; provides timely project status updates to management.
Essential or Marginal
Essential
Percent of Time
20
Activity
Develops effective systems management plans and strategies. Analyzes performance indicators to ensure that enterprise systems are operating efficiently. Consults with vendors, other application administrators, enterprise architects, and management on potential solutions for proactive systems management. Maintains a current knowledge of relevant technologies and recommends new technologies for the enhancement of campus systems. Participates in product evaluations.
Essential or Marginal
Essential
Percent of Time
15
Activity
Performs and manages software installations, vulnerability mitigations, upgrades, service pack installs, patches, etc. of on-prem and vendor hosted systems. Debugs and tests systems software and system software packages purchased from vendors. Analyzes system design and develops methods to integrate systems, and improve the efficiency and performance of applications.
Essential or Marginal
Essential
Percent of Time
10
Activity
Performs disaster recovery procedures, ensures all supported systems are part of the enterprise backup system. Participates in development of policies and procedures.
Essential or Marginal
Marginal
Percent of Time
5
Mar 25, 2024
Full time
Applications Administrator*
Posting Details
POSTING INFORMATION
Internal Title
Applications Administrator*
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
5
Department
Information Management
Job Purpose
The Applications Administrator is proficient technically and provides operational support to stakeholders (faculty, staff, prospects, students, and alumni) for multiple critical enterprise applications and customer-facing business administrative systems for the College. The Applications Administrator consults with Senior Applications Administrators and Management to perform complex system and/or application installations and upgrades.
Minimum Requirements
A high school diploma and work experience in the administration and management of software applications in an enterprise environment is required. An associate’s degree or a bachelor’s degree in a related field may be substituted for the required work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Demonstrated ability to be proficient in supporting, maintaining, and administering complex enterprise software applications preferably in higher education or a related setting.
Working knowledge of systems architecture, systems planning and design, network operating systems, and software application management.
Knowledge of, and experience with, Windows and/or Linux/Unix systems administration, light SQL experience, light scripting, and application support.
Ability to understand and carry out technical instructions in order to perform application system installations, upgrades, and integrations.
Must have experience with database technologies and/or client-server technology.
Must possess analytical and troubleshooting skills.
Strong customer service skills.
Familiarity with service management methodologies preferred.
Experience with monitoring tools and analytical tools preferred.
Familiarity with enterprise backup, storage technologies, and open source technologies a plus.
Ability to plan, organize and follow through multiple projects simultaneously.
Proficient written and verbal communications skills.
Must have the ability to establish and maintain effective working relationships with other IT staff, business stakeholders, and vendors.
Additional Comments Regarding Position
Employee must be willing to work flexible hours including occasional nights, weekends and holidays and be on call 24 hours/day, 7 days/ week. Must be able to travel periodically for professional development. *Position may be eligible for full-time or part-time telecommuting
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
**$55,341 - $64,885
Posting Date
03/25/2024
Closing Date
04/15/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024044
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15145
Job Duties
Job Duties
Activity
Works with team members to provide primary operational support to stakeholders (faculty, staff, prospects, students, and alumni) for software applications. Works with team members, stakeholders, vendors, and other IT teams to diagnose issues, resolve issues, and to automate processes. Performs day-to-day applications, systems administration, and maintenance including scripting. Implements and maintains integrations between applications. Manages and tracks work through internal ticketing system. Creates and maintains knowledge base articles for use in application support and training.
Essential or Marginal
Essential
Percent of Time
50
Activity
Works with team members and vendor support during implementations, and operationally, to resolve application issues for stakeholders. Stays in constant communication with stakeholders to meet user needs. Participates in medium to large project teams that implement complex technical solutions. Participates and works cooperatively with project team members to ensure project success. Meets milestone and project completion dates; utilizes project management methodologies; provides timely project status updates to management.
Essential or Marginal
Essential
Percent of Time
20
Activity
Develops effective systems management plans and strategies. Analyzes performance indicators to ensure that enterprise systems are operating efficiently. Consults with vendors, other application administrators, enterprise architects, and management on potential solutions for proactive systems management. Maintains a current knowledge of relevant technologies and recommends new technologies for the enhancement of campus systems. Participates in product evaluations.
Essential or Marginal
Essential
Percent of Time
15
Activity
Performs and manages software installations, vulnerability mitigations, upgrades, service pack installs, patches, etc. of on-prem and vendor hosted systems. Debugs and tests systems software and system software packages purchased from vendors. Analyzes system design and develops methods to integrate systems, and improve the efficiency and performance of applications.
Essential or Marginal
Essential
Percent of Time
10
Activity
Performs disaster recovery procedures, ensures all supported systems are part of the enterprise backup system. Participates in development of policies and procedures.
Essential or Marginal
Marginal
Percent of Time
5
Eastern Florida State College is currently seeking applications for the full-time position of System Administrator, Sr. on the Cocoa Campus in Cocoa, Florida.
Serves as a senior system administrator with responsibility to ensure the stability, security, and integrity of the college’s data, servers, administrative and application systems. This is achieved by planning, designing, implementing, securing, monitoring, and maintaining said systems and associated services across the college. Manages projects, tasks, and priorities. Provides leadership, training, and assistance to other systems and cloud services employees.
The following minimum qualifications for this position must be met before any applicant will be considered:
Bachelor’s degree from a regionally accredited institution and 1 years’ experience working with systems/application administration in an enterprise-level domain environment. OR
Associate’s degree from a regionally accredited institution and 2 years’ experience working with systems/application administration in an enterprise-level domain environment. OR
High School Diploma or GED and 5 years’ experience working with systems/application administration in an enterprise-level domain environment.
PREFERRED EXPERIENCE:
Working technical knowledge and experience with server, virtual server, and cloud administration.
Specific technologies such as: VMWare, Microsoft Azure, Office 365 Administration, AWS, Cisco UCS, Veeam, Nimble storage, Windows servers.
Strong user administration background in enterprise-level Windows domain environments.
Experience with professional communications.
Knowledge of network fundamentals. Experience with Linux.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and drug screening. The candidate chosen will be required to pay the associated fees (currently $37.25/$59.20). The fingerprinting and drug screening fees ($37.25/$59.20) are non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access, input and retrieve information and/or data from a computer. Works inside in an office environment.
Works in or with moving vehicles and/or equipment. Works in noisy conditions.
The annual salary is $75,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from March 7, 2023 through March 21, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Mar 09, 2023
Full time
Eastern Florida State College is currently seeking applications for the full-time position of System Administrator, Sr. on the Cocoa Campus in Cocoa, Florida.
Serves as a senior system administrator with responsibility to ensure the stability, security, and integrity of the college’s data, servers, administrative and application systems. This is achieved by planning, designing, implementing, securing, monitoring, and maintaining said systems and associated services across the college. Manages projects, tasks, and priorities. Provides leadership, training, and assistance to other systems and cloud services employees.
The following minimum qualifications for this position must be met before any applicant will be considered:
Bachelor’s degree from a regionally accredited institution and 1 years’ experience working with systems/application administration in an enterprise-level domain environment. OR
Associate’s degree from a regionally accredited institution and 2 years’ experience working with systems/application administration in an enterprise-level domain environment. OR
High School Diploma or GED and 5 years’ experience working with systems/application administration in an enterprise-level domain environment.
PREFERRED EXPERIENCE:
Working technical knowledge and experience with server, virtual server, and cloud administration.
Specific technologies such as: VMWare, Microsoft Azure, Office 365 Administration, AWS, Cisco UCS, Veeam, Nimble storage, Windows servers.
Strong user administration background in enterprise-level Windows domain environments.
Experience with professional communications.
Knowledge of network fundamentals. Experience with Linux.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and drug screening. The candidate chosen will be required to pay the associated fees (currently $37.25/$59.20). The fingerprinting and drug screening fees ($37.25/$59.20) are non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access, input and retrieve information and/or data from a computer. Works inside in an office environment.
Works in or with moving vehicles and/or equipment. Works in noisy conditions.
The annual salary is $75,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from March 7, 2023 through March 21, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
MIT Blueprint Labs seeks an Assistant Director to lead its workforce and automation research portfolio. Blueprint Labs is an initiative at MIT that uses data and economics to uncover the consequences of policy decisions and improve society. Our scholars apply their unique expertise to pressing problems in education, healthcare, and the workforce. Our workforce initiatives currently focus on studying labor market inequalities and the impacts of automation on employment, productivity, and innovation (see previous work ). These projects have been covered by The New York Times , NPR Planet Money , The Economist , WGBH , and other national outlets.
The Assistant Director will work with Blueprint Co-director David Autor and Faculty Affiliate Daron Acemoglu to scale activities related to completing research, hiring, fundraising, reporting, and collaborating across MIT and with other universities. The Assistant Director will act as the day-to-day manager to Blueprint’s full-time staff of five research fellows and oversee its part-time undergraduate and graduate student researchers.
This is a highly independent position that works with other Blueprint staff, collaborators across MIT, the National Bureau of Economic Research (NBER), nonprofit and government organizations, and at affiliated universities.
The Assistant Director will receive a full-time, one-year appointment that is renewable annually (contingent on funding). An employment term of 3 years or longer is strongly preferred. The starting annual salary range is between $79,500-131,000, calculated based on experience.
Principal Duties and Responsibilities (Essential Functions**) :
1. Hiring, onboarding, and management: (30%)
Recruit and hire for research fellowship and support positions, including graduate RAs and post-docs. Work with Blueprint staff to draft and post new positions. Review resumes and conduct interviews
Onboard and support staff, conduct regular check-ins, provide feedback and resources for professional development
Meet regularly with senior faculty to determine project needs and provide support or new resources
Develop recommendations for operations and process improvements. Implements new systems to increase team efficiency and performance
Contribute to Blueprint’s collaborative and supportive team culture by organizing events and opportunities to recognize employee performance
2. Financial reporting and contracts: (20%)
Manage financial accounts, which includes gifts and grants. Analyze past expenses and forecast future spending. Allocate staff and spending to accounts and ensure funds are properly spent according to MIT and contract guidelines.
Facilitate contracts, data agreements, and memorandums of understanding between MIT or NBER and partners such government organizations and private companies. Duties include drafting agreements and negotiating terms with outside partners in conjunction with contract administrators
Interprets, implements, and ensures compliance with MIT policies and external guidelines around gifts, grants, and data agreements.
Ensure administrative processes run smoothly and effectively, documenting best practices and streamlining as needed
3. Communications: (20%)
Develop and implement a strategic plan for Blueprint’s workforce communications activities, including through events, media, and online presence
Summarize the research conducted and communicate the work to outside parties
Partner with external organizations and universities to organize regular research seminars, webinars, and an annual conference
Work with third parties to create a new website for workforce initiatives. Supervise branding process and web development for timely completion.
4. Physical space (20%)
Oversee the acquisition, renovation, and management of new office space on campus
5. Fundraising: (5%)
Compile, write, and submit financial and narrative reports to funders, including no cost extensions, adhering to reporting guidelines and requirements.
Liaise with stakeholders, including grant sponsors and prospective funders.
Seek new funding and prepare grant proposals in coordination with research team and grant administrators
Contributes to strategic planning and brainstorms new methods of funding
6. Research management (5%)
Maintaining servers in collaboration with MIT IT to ensure adequate storage and processing speed
Obtaining clearance for the use of sensitive data.
Onboarding research fellows to the secure data room at NBER.
Keeping track of DUA contracts and IRB protocols to ensure research compliance.
Other duties as needed or required.
Supervision Received:
This position reports to the Blueprint Executive Director. The Assistant Director will work closely with Faculty Co-Director David Autor and affiliate Daron Acemoglu, and in coordination with administrative leadership at MIT, specifically the Department of Economics, Foundation Relations, Research Administration Services, as well as NBER. This position receives minimal supervision.
Supervision Exercised:
Recruit, mentor and supervise 5 Blueprint fellows; oversee 2-3 graduate-level research assistants and 1-2 part-time undergraduate research assistants.
Qualifications & Skills:
MINIMUM REQUIRED EDUCATION AND EXPERIENCE:
Bachelor’s degree in a related field
Minimum four years of administration or operations experience and/or project/program management.
Candidates should have strong analytical, management, leadership, communications, writing, and presentation skills. Demonstrate confidence in communicating with executives and the public and exhibit professionalism and discretion.
Candidates should be strategic thinkers. Should be able to handle multiple projects at once, push forward external stakeholders, meet deadlines, and effectively manage time. Be comfortable working in a high-volume, fast-paced environment.
PREFERRED EDUCATION AND EXPERIENCE:
A Master’s degree in public policy, political science, economics, or a related field
Experience in an academic research setting, non-profit financial management, and high-level fundraising.
Experience with organizational operations duties, including hiring, budgeting and data management.
Advanced understanding of MIT practices, policies, and operating norms; as well as experience with SAPgui, Kuali Coeus, and Atlas.
Applications should be submitted via the MIT hiring site . This is job #21369.
Jun 08, 2022
Full time
MIT Blueprint Labs seeks an Assistant Director to lead its workforce and automation research portfolio. Blueprint Labs is an initiative at MIT that uses data and economics to uncover the consequences of policy decisions and improve society. Our scholars apply their unique expertise to pressing problems in education, healthcare, and the workforce. Our workforce initiatives currently focus on studying labor market inequalities and the impacts of automation on employment, productivity, and innovation (see previous work ). These projects have been covered by The New York Times , NPR Planet Money , The Economist , WGBH , and other national outlets.
The Assistant Director will work with Blueprint Co-director David Autor and Faculty Affiliate Daron Acemoglu to scale activities related to completing research, hiring, fundraising, reporting, and collaborating across MIT and with other universities. The Assistant Director will act as the day-to-day manager to Blueprint’s full-time staff of five research fellows and oversee its part-time undergraduate and graduate student researchers.
This is a highly independent position that works with other Blueprint staff, collaborators across MIT, the National Bureau of Economic Research (NBER), nonprofit and government organizations, and at affiliated universities.
The Assistant Director will receive a full-time, one-year appointment that is renewable annually (contingent on funding). An employment term of 3 years or longer is strongly preferred. The starting annual salary range is between $79,500-131,000, calculated based on experience.
Principal Duties and Responsibilities (Essential Functions**) :
1. Hiring, onboarding, and management: (30%)
Recruit and hire for research fellowship and support positions, including graduate RAs and post-docs. Work with Blueprint staff to draft and post new positions. Review resumes and conduct interviews
Onboard and support staff, conduct regular check-ins, provide feedback and resources for professional development
Meet regularly with senior faculty to determine project needs and provide support or new resources
Develop recommendations for operations and process improvements. Implements new systems to increase team efficiency and performance
Contribute to Blueprint’s collaborative and supportive team culture by organizing events and opportunities to recognize employee performance
2. Financial reporting and contracts: (20%)
Manage financial accounts, which includes gifts and grants. Analyze past expenses and forecast future spending. Allocate staff and spending to accounts and ensure funds are properly spent according to MIT and contract guidelines.
Facilitate contracts, data agreements, and memorandums of understanding between MIT or NBER and partners such government organizations and private companies. Duties include drafting agreements and negotiating terms with outside partners in conjunction with contract administrators
Interprets, implements, and ensures compliance with MIT policies and external guidelines around gifts, grants, and data agreements.
Ensure administrative processes run smoothly and effectively, documenting best practices and streamlining as needed
3. Communications: (20%)
Develop and implement a strategic plan for Blueprint’s workforce communications activities, including through events, media, and online presence
Summarize the research conducted and communicate the work to outside parties
Partner with external organizations and universities to organize regular research seminars, webinars, and an annual conference
Work with third parties to create a new website for workforce initiatives. Supervise branding process and web development for timely completion.
4. Physical space (20%)
Oversee the acquisition, renovation, and management of new office space on campus
5. Fundraising: (5%)
Compile, write, and submit financial and narrative reports to funders, including no cost extensions, adhering to reporting guidelines and requirements.
Liaise with stakeholders, including grant sponsors and prospective funders.
Seek new funding and prepare grant proposals in coordination with research team and grant administrators
Contributes to strategic planning and brainstorms new methods of funding
6. Research management (5%)
Maintaining servers in collaboration with MIT IT to ensure adequate storage and processing speed
Obtaining clearance for the use of sensitive data.
Onboarding research fellows to the secure data room at NBER.
Keeping track of DUA contracts and IRB protocols to ensure research compliance.
Other duties as needed or required.
Supervision Received:
This position reports to the Blueprint Executive Director. The Assistant Director will work closely with Faculty Co-Director David Autor and affiliate Daron Acemoglu, and in coordination with administrative leadership at MIT, specifically the Department of Economics, Foundation Relations, Research Administration Services, as well as NBER. This position receives minimal supervision.
Supervision Exercised:
Recruit, mentor and supervise 5 Blueprint fellows; oversee 2-3 graduate-level research assistants and 1-2 part-time undergraduate research assistants.
Qualifications & Skills:
MINIMUM REQUIRED EDUCATION AND EXPERIENCE:
Bachelor’s degree in a related field
Minimum four years of administration or operations experience and/or project/program management.
Candidates should have strong analytical, management, leadership, communications, writing, and presentation skills. Demonstrate confidence in communicating with executives and the public and exhibit professionalism and discretion.
Candidates should be strategic thinkers. Should be able to handle multiple projects at once, push forward external stakeholders, meet deadlines, and effectively manage time. Be comfortable working in a high-volume, fast-paced environment.
PREFERRED EDUCATION AND EXPERIENCE:
A Master’s degree in public policy, political science, economics, or a related field
Experience in an academic research setting, non-profit financial management, and high-level fundraising.
Experience with organizational operations duties, including hiring, budgeting and data management.
Advanced understanding of MIT practices, policies, and operating norms; as well as experience with SAPgui, Kuali Coeus, and Atlas.
Applications should be submitted via the MIT hiring site . This is job #21369.
Senior Systems Administrator
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
This position is responsible for the installation, upgrade and monitoring of software and hardware across the Museum, including data backup and recovery. Maintains a portfolio of business applications, security tools, web-servers, email, and cloud services. Manages, supports, and implements information systems projects to augment, enhance and/or replace business systems and infrastructure throughout the Museum. This position works closely with other team members and departments but must also work independently in solving technical integration issues. Respect for the importance and confidentiality of the information encountered is essential to the success of this position.
RESPONSIBILITIES:
IT infrastructure including approximately: 40 SQL servers, 115+ (virtualized) servers, 10+ physical servers, 45 - 500 TB enterprise storage, Active Directory with 450 desktop computers, 400+ users, Windows 2008/2012/2016/2019 Server, Linux servers, in addition to both Windows and Mac Desktops, 6-8 major projects per year, or as strategy/priorities dictate.
WORK SCHEDULE:
This position is full-time, 40 hours/week, Monday-Friday, 9am-5pm with occasional off-hours and weekend work as required.
Some Hybrid work options available.
REPORTS TO:
Manager of Infrastructure and Application Operations, Information Technology
MINIMUM QUALIFICATIONS:
Bachelors of Science or Arts degree.
4 or more years of Senior Level experience using the technologies referenced in this job description.
Experience with implementing and supporting a portfolio of business applications across an enterprise
Experience with Microsoft Windows Active Directory and Azure Active Directory
Project management and customer service skills to facilitate the planning and implementation of information systems projects
Experience managing medium to large projects (1-6 month timeline)
Experience with vendor relations
Extensive knowledge and hands on experience the following areas:
Museum core technology standards (at least 4):
Microsoft Windows Server 2012 or newer operating systems
Microsoft Windows Active Directory
Azure Active Directory
AWS (Amazon Web Services)
VMware vSphere / ESXi virtual environments
Enterprise class storage solutions (local, cloud-based, EMC Isilon, Vxrail)
Museum preferred technology standards (at least 6):
Microsoft Office 365
Microsoft SQL 2005/2008/2012/2014/2016/2017/2019 database administration
Linux or UNIX operating systems
Microsoft Windows 10 or newer operating systems
Enterprise backup systems and methodologies (Rubrik)
Macintosh operating systems and networking experience
Software as a Service (cloud based technologies and integrations)
Salesforce experience
Payment Card Industry Data Security Standards
Demonstrated experience in developing technical solutions both independently and in a team solving environment
Experience interacting with departments/end users having varying skill sets
STARTING SALARY:
Exempt (Salaried). $95,000 - $100,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending plan, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Mar 23, 2022
Full time
Senior Systems Administrator
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
This position is responsible for the installation, upgrade and monitoring of software and hardware across the Museum, including data backup and recovery. Maintains a portfolio of business applications, security tools, web-servers, email, and cloud services. Manages, supports, and implements information systems projects to augment, enhance and/or replace business systems and infrastructure throughout the Museum. This position works closely with other team members and departments but must also work independently in solving technical integration issues. Respect for the importance and confidentiality of the information encountered is essential to the success of this position.
RESPONSIBILITIES:
IT infrastructure including approximately: 40 SQL servers, 115+ (virtualized) servers, 10+ physical servers, 45 - 500 TB enterprise storage, Active Directory with 450 desktop computers, 400+ users, Windows 2008/2012/2016/2019 Server, Linux servers, in addition to both Windows and Mac Desktops, 6-8 major projects per year, or as strategy/priorities dictate.
WORK SCHEDULE:
This position is full-time, 40 hours/week, Monday-Friday, 9am-5pm with occasional off-hours and weekend work as required.
Some Hybrid work options available.
REPORTS TO:
Manager of Infrastructure and Application Operations, Information Technology
MINIMUM QUALIFICATIONS:
Bachelors of Science or Arts degree.
4 or more years of Senior Level experience using the technologies referenced in this job description.
Experience with implementing and supporting a portfolio of business applications across an enterprise
Experience with Microsoft Windows Active Directory and Azure Active Directory
Project management and customer service skills to facilitate the planning and implementation of information systems projects
Experience managing medium to large projects (1-6 month timeline)
Experience with vendor relations
Extensive knowledge and hands on experience the following areas:
Museum core technology standards (at least 4):
Microsoft Windows Server 2012 or newer operating systems
Microsoft Windows Active Directory
Azure Active Directory
AWS (Amazon Web Services)
VMware vSphere / ESXi virtual environments
Enterprise class storage solutions (local, cloud-based, EMC Isilon, Vxrail)
Museum preferred technology standards (at least 6):
Microsoft Office 365
Microsoft SQL 2005/2008/2012/2014/2016/2017/2019 database administration
Linux or UNIX operating systems
Microsoft Windows 10 or newer operating systems
Enterprise backup systems and methodologies (Rubrik)
Macintosh operating systems and networking experience
Software as a Service (cloud based technologies and integrations)
Salesforce experience
Payment Card Industry Data Security Standards
Demonstrated experience in developing technical solutions both independently and in a team solving environment
Experience interacting with departments/end users having varying skill sets
STARTING SALARY:
Exempt (Salaried). $95,000 - $100,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending plan, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
The Oregon Health Authority has a fantastic opportunity for an experienced Systems Support Analyst with strong knowledge of Microsoft 365 to join an excellent team, lead important technology initiatives and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 8.
WHAT YOU WILL DO!
As a Systems Support Analyst, for the Office of Information Services (OIS), you will provide senior-level analysis on business productivity solutions and provide senior-level technical support of On-Premise and Cloud-Based Microsoft Office Service Platforms. You will be responsible for assisting business teams with identifying and evaluating business productivity solutions for overall architectural design, collaboration, compatibility, interoperability, transition/migration feasibility, and developing implementation and change management plans.
In this role, you will work collaboratively to develop enterprise standards, policies and guidelines to ensure appropriate application, implementation, and compatibility with architectural, industry and technical standards. You will provide expert advice on technology applications in support of mission critical and important business processes. You will also build and maintain close working relationships with other M365 Administrators and Global Tenant Administrators within the organization and at the state level.
Additionally, you will provide senior support analysis for the Collaborative Communications team and will assume a back-up role to system administrators and support technicians as necessary. You will be responsible for assisting in gathering information used in complex scenarios of technical investigations and security incidents. You will need to demonstrate excellent communications skills; the ability to work with senior/executive management; and facilitation skills for customer groups. You must be able to build relationships and facilitate effective discussions with employees at all levels of the organization.
WHAT WE ARE LOOKING FOR:
(a) Seven (7) years of information systems experience in Microsoft 365 Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Five (5) years of information systems experience in Microsoft 365 Support. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Three (3) years of information systems experience in Microsoft 365 Support. OR (d) A Master's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Microsoft 365 Support. OR (e) A Doctor’s degree in Information Technology, Computer Science, or a related field.
Significant expertise in Microsoft 365 system features, settings, interoperability and architecture.
Current knowledge of industry best practices and trends in the field of cloud solutions.
Deep technical knowledge to integrate portions of technology that support a single technology area.
Knowledge in multiple technology areas to integrate between the various technologies in use in an enterprise and cloud-based environment.
Working knowledge of relational database structure.
Experience in the design and development of high volume, complex systems.
Experience estimating resources and schedules for complex system development efforts.
Experience supporting, configuring, and implementing (and/or migrating to) cloud-based Microsoft 365 platforms within a large enterprise environment of 1,000 users or more.
Experience supporting Microsoft 365 platforms, including advanced troubleshooting, logging, debugging, and end-user support.
Proficient in solving business problems and applying Microsoft technology and frameworks.
Demonstrated proficiency in Enterprise IT infrastructure issues.
Experience with service-oriented architecture (SOA).
Knowledge of EA frameworks.
Experience with web-based systems.
IT experience including experience in infrastructure projects consulting, planning and implementation, and specific architectural experience.
Proven experience and knowledge with the architecture, design and implementation of Microsoft products and solutions;
Experience in consulting and working with large/institutional customers.
Proven record of delivering projects within large enterprise environments of over 10,000 users.
Experience architecting deployments and implementations of Microsoft technologies to include: Active Directory/Azure Active Directory, Microsoft/Office 365.
Experience performing either Microsoft Solutions consulting, Architecture/Engineering, and/or Lead Administrator duties around Active Directory, Exchange, SharePoint Portal Server, MS Office.
Proven experience in Desktop/MS Office Deployment planning and design.
Previous Project Management experience.
Excellent verbal and written communication and presentation skills.
Experience in promoting a culturally competent and diverse work environment.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/M365-Systems-Support-Analyst_REQ-42021
Jun 22, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for an experienced Systems Support Analyst with strong knowledge of Microsoft 365 to join an excellent team, lead important technology initiatives and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 8.
WHAT YOU WILL DO!
As a Systems Support Analyst, for the Office of Information Services (OIS), you will provide senior-level analysis on business productivity solutions and provide senior-level technical support of On-Premise and Cloud-Based Microsoft Office Service Platforms. You will be responsible for assisting business teams with identifying and evaluating business productivity solutions for overall architectural design, collaboration, compatibility, interoperability, transition/migration feasibility, and developing implementation and change management plans.
In this role, you will work collaboratively to develop enterprise standards, policies and guidelines to ensure appropriate application, implementation, and compatibility with architectural, industry and technical standards. You will provide expert advice on technology applications in support of mission critical and important business processes. You will also build and maintain close working relationships with other M365 Administrators and Global Tenant Administrators within the organization and at the state level.
Additionally, you will provide senior support analysis for the Collaborative Communications team and will assume a back-up role to system administrators and support technicians as necessary. You will be responsible for assisting in gathering information used in complex scenarios of technical investigations and security incidents. You will need to demonstrate excellent communications skills; the ability to work with senior/executive management; and facilitation skills for customer groups. You must be able to build relationships and facilitate effective discussions with employees at all levels of the organization.
WHAT WE ARE LOOKING FOR:
(a) Seven (7) years of information systems experience in Microsoft 365 Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Five (5) years of information systems experience in Microsoft 365 Support. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND Three (3) years of information systems experience in Microsoft 365 Support. OR (d) A Master's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Microsoft 365 Support. OR (e) A Doctor’s degree in Information Technology, Computer Science, or a related field.
Significant expertise in Microsoft 365 system features, settings, interoperability and architecture.
Current knowledge of industry best practices and trends in the field of cloud solutions.
Deep technical knowledge to integrate portions of technology that support a single technology area.
Knowledge in multiple technology areas to integrate between the various technologies in use in an enterprise and cloud-based environment.
Working knowledge of relational database structure.
Experience in the design and development of high volume, complex systems.
Experience estimating resources and schedules for complex system development efforts.
Experience supporting, configuring, and implementing (and/or migrating to) cloud-based Microsoft 365 platforms within a large enterprise environment of 1,000 users or more.
Experience supporting Microsoft 365 platforms, including advanced troubleshooting, logging, debugging, and end-user support.
Proficient in solving business problems and applying Microsoft technology and frameworks.
Demonstrated proficiency in Enterprise IT infrastructure issues.
Experience with service-oriented architecture (SOA).
Knowledge of EA frameworks.
Experience with web-based systems.
IT experience including experience in infrastructure projects consulting, planning and implementation, and specific architectural experience.
Proven experience and knowledge with the architecture, design and implementation of Microsoft products and solutions;
Experience in consulting and working with large/institutional customers.
Proven record of delivering projects within large enterprise environments of over 10,000 users.
Experience architecting deployments and implementations of Microsoft technologies to include: Active Directory/Azure Active Directory, Microsoft/Office 365.
Experience performing either Microsoft Solutions consulting, Architecture/Engineering, and/or Lead Administrator duties around Active Directory, Exchange, SharePoint Portal Server, MS Office.
Proven experience in Desktop/MS Office Deployment planning and design.
Previous Project Management experience.
Excellent verbal and written communication and presentation skills.
Experience in promoting a culturally competent and diverse work environment.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OHA--Fairview-Industrial-Drive-3990/M365-Systems-Support-Analyst_REQ-42021