Are you a visionary leader with a passion for operational excellence in healthcare? Join us as the Director of Operations, Clinical Care (DOCC) and become an integral part of our journey towards redefining healthcare delivery. Sonoran University is a dynamic hub of innovation, education, and community impact. As a premier non-profit health sciences university, we are dedicated to training the next generation of naturopathic physicians, nutritionists, and mental health professionals while making a tangible difference in the lives of our patients and our community.
In addition to offering the highest quality education to the next generation of health professionals, Sonoran University sees over 10,000 patient visits annually at our two clinics on our Tempe campus – the Sonoran University Medical Center and the Neil Riordan Center for Regenerative Medicine. Complementing both the academic and clinical offerings, Sonoran University also boasts a natural pharmacy (Medicinary), on-site laboratory, IV suite, and is home to the Ric Scalzo Institute for Botanical Research. Sonoran University furthers its mission via the Sage Foundation, which funds the operations of several off-site community clinics that provide healthcare to the uninsured and underserved in the Phoenix metropolitan area. As a seasoned operations leader, you will drive transformative changes in our clinics, ensuring seamless operations, unparalleled patient experiences, and sustainable growth.
Summary:
Reporting to the Vice President for Academic Affairs, the Director of Operations, Clinical Care (DOCC) must be a proven successful clinic operations leader, a highly organized information analyst, advocate, and team leader. This valuable team member is responsible for implementation and management of the Medical Center, Medical Center Laboratory, IV Suite, and Neil Riordan Center business operating procedures and regulations, ensuring evidence-based best practices are established and followed, assuring full compliance of all regulations regarding patient, employee, and student safety, engaging marketing efforts to increase patient volume and enhance brand positioning, and assuring established financial KPIs are achieved. Alongside the Chief Medical Officer and the Associate Dean for Naturopathic Clinical Education, the DOCC will engage in continuous improvement efforts and establishing and supporting programs that drive community access to Sonoran’s healthcare services. Reporting to the DOCC is the Sr. Practice Manager and her staff of Patient Service Representatives, Medical Assistants, and Lab Technicians.
This position requires 100% onsite attendance.
The Director of Operations, Clinical Care will:
Spearhead strategic initiatives to optimize clinic operations driving revenue growth, cost containment and expense reduction, and enhanced patient access.
Champion a culture of excellence and continuous improvement as a member of the Clinic Leadership Team, elevating clinical care, clinical education, and outcomes focused research.
Implement innovative business practices across the Medical Center, Laboratory, IV Suite, Neil Riordan Center, and community clinics setting the gold standard for evidence-based outpatient clinical care.
Forge meaningful community partnerships and referral networks; Support marketing campaigns to expand our reach, attract new patients, and reinforce Sonoran University's brand position of healthcare excellence.
Build consumer confidence by ensuring transparent and consistent pricing, consistent quality of care, efficient and effective clinic operations, respectful humanistic service, the highest degree of professionalism, ease of patient scheduling and financial counseling, cleanliness, and work with the CMO and academic deans to ensure student and clinician competence.
Monitor key financial performance indicators with a keen eye for opportunity, devising and executing plans to drive efficiency and profitability.
Ensure compliance with accreditation and regulatory standards (e.g., DHS, DEA, HIPAA, OSHA) and perform all necessary reviews, audits, education, and training affecting clinical operations/patient services.
Cultivate a diverse and empowered workforce, providing mentorship, training, and growth opportunities for our dedicated team members.
Coordinate with the Chief Financial Officer, insurance providers, and legal counsel regarding contractual negotiating efforts with health plan payors, managed care entities, third party administrators, and direct contracting opportunities.
Establish and maintain appropriate staffing and budget to support operations, practitioners, clinical faculty, and student clinical education training schedules. The successful candidate will have:
-Bachelor’s degree from an accredited college or university in Healthcare Administration, Accounting with a healthcare emphasis, Nursing Management, or related healthcare/business discipline. Master’s in Healthcare Administration, Business Administration, or related field preferred.
-A minimum of 5 years of progressive leadership in healthcare operations, preferably in a multi-specialty group practice or medical center setting.
-A track record of success in driving business development initiatives, process improvement strategies, and patient retention programs.
-Strong analytical skills and proficiency in healthcare management software (EHR systems) and data analysis tools.
-Excellent interpersonal skills with a desire to build collaborative relationships across departments and within the community.
Working Environment
Activities are generally performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing, and pulling of up to 25 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Workplace Values
At Sonoran University, we support work-life balance as evidenced by our emphasis on wellness initiatives. Additionally, our Vacation and Sick time off policies are highly competitive in the Higher Ed community.
Background/Screening
All candidates offered a position at Sonoran University undergo a background and drug screen prior to hire. All employees must show documentation of required vaccinations including MMR, TB, Hepatitis B, as per Sonoran University and Medical Center policies, prior to the first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
Sonoran University is an Equal Opportunity Employer committed to a diverse and inclusive workforce! We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
Sonoran University is a Smoke-Free campus.
Apr 18, 2024
Full time
Are you a visionary leader with a passion for operational excellence in healthcare? Join us as the Director of Operations, Clinical Care (DOCC) and become an integral part of our journey towards redefining healthcare delivery. Sonoran University is a dynamic hub of innovation, education, and community impact. As a premier non-profit health sciences university, we are dedicated to training the next generation of naturopathic physicians, nutritionists, and mental health professionals while making a tangible difference in the lives of our patients and our community.
In addition to offering the highest quality education to the next generation of health professionals, Sonoran University sees over 10,000 patient visits annually at our two clinics on our Tempe campus – the Sonoran University Medical Center and the Neil Riordan Center for Regenerative Medicine. Complementing both the academic and clinical offerings, Sonoran University also boasts a natural pharmacy (Medicinary), on-site laboratory, IV suite, and is home to the Ric Scalzo Institute for Botanical Research. Sonoran University furthers its mission via the Sage Foundation, which funds the operations of several off-site community clinics that provide healthcare to the uninsured and underserved in the Phoenix metropolitan area. As a seasoned operations leader, you will drive transformative changes in our clinics, ensuring seamless operations, unparalleled patient experiences, and sustainable growth.
Summary:
Reporting to the Vice President for Academic Affairs, the Director of Operations, Clinical Care (DOCC) must be a proven successful clinic operations leader, a highly organized information analyst, advocate, and team leader. This valuable team member is responsible for implementation and management of the Medical Center, Medical Center Laboratory, IV Suite, and Neil Riordan Center business operating procedures and regulations, ensuring evidence-based best practices are established and followed, assuring full compliance of all regulations regarding patient, employee, and student safety, engaging marketing efforts to increase patient volume and enhance brand positioning, and assuring established financial KPIs are achieved. Alongside the Chief Medical Officer and the Associate Dean for Naturopathic Clinical Education, the DOCC will engage in continuous improvement efforts and establishing and supporting programs that drive community access to Sonoran’s healthcare services. Reporting to the DOCC is the Sr. Practice Manager and her staff of Patient Service Representatives, Medical Assistants, and Lab Technicians.
This position requires 100% onsite attendance.
The Director of Operations, Clinical Care will:
Spearhead strategic initiatives to optimize clinic operations driving revenue growth, cost containment and expense reduction, and enhanced patient access.
Champion a culture of excellence and continuous improvement as a member of the Clinic Leadership Team, elevating clinical care, clinical education, and outcomes focused research.
Implement innovative business practices across the Medical Center, Laboratory, IV Suite, Neil Riordan Center, and community clinics setting the gold standard for evidence-based outpatient clinical care.
Forge meaningful community partnerships and referral networks; Support marketing campaigns to expand our reach, attract new patients, and reinforce Sonoran University's brand position of healthcare excellence.
Build consumer confidence by ensuring transparent and consistent pricing, consistent quality of care, efficient and effective clinic operations, respectful humanistic service, the highest degree of professionalism, ease of patient scheduling and financial counseling, cleanliness, and work with the CMO and academic deans to ensure student and clinician competence.
Monitor key financial performance indicators with a keen eye for opportunity, devising and executing plans to drive efficiency and profitability.
Ensure compliance with accreditation and regulatory standards (e.g., DHS, DEA, HIPAA, OSHA) and perform all necessary reviews, audits, education, and training affecting clinical operations/patient services.
Cultivate a diverse and empowered workforce, providing mentorship, training, and growth opportunities for our dedicated team members.
Coordinate with the Chief Financial Officer, insurance providers, and legal counsel regarding contractual negotiating efforts with health plan payors, managed care entities, third party administrators, and direct contracting opportunities.
Establish and maintain appropriate staffing and budget to support operations, practitioners, clinical faculty, and student clinical education training schedules. The successful candidate will have:
-Bachelor’s degree from an accredited college or university in Healthcare Administration, Accounting with a healthcare emphasis, Nursing Management, or related healthcare/business discipline. Master’s in Healthcare Administration, Business Administration, or related field preferred.
-A minimum of 5 years of progressive leadership in healthcare operations, preferably in a multi-specialty group practice or medical center setting.
-A track record of success in driving business development initiatives, process improvement strategies, and patient retention programs.
-Strong analytical skills and proficiency in healthcare management software (EHR systems) and data analysis tools.
-Excellent interpersonal skills with a desire to build collaborative relationships across departments and within the community.
Working Environment
Activities are generally performed in an environmentally controlled office setting subject to extensive periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing, and pulling of up to 25 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Communicate to perform essential functions.
Workplace Values
At Sonoran University, we support work-life balance as evidenced by our emphasis on wellness initiatives. Additionally, our Vacation and Sick time off policies are highly competitive in the Higher Ed community.
Background/Screening
All candidates offered a position at Sonoran University undergo a background and drug screen prior to hire. All employees must show documentation of required vaccinations including MMR, TB, Hepatitis B, as per Sonoran University and Medical Center policies, prior to the first day of work (unless religious or medical exemption is on file). Employment is contingent upon satisfactory outcome of all screens required of this position.
Sonoran University is an Equal Opportunity Employer committed to a diverse and inclusive workforce! We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
Sonoran University is a Smoke-Free campus.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Apr 09, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
The Oregon Health Authority (OHA), Health & Policy Analytics (HPA), Clinical Supports, Integration, & Workforce Unit section in Portland, Oregon is recruiting for a Health Care Staff Rate Setting Policy Lead that will be in a Temporary Health Care Staff Rate Setting Program. This position will set maximum rates for temporary staffing agencies or entities that engage temporary staffing, engage interested groups in the rate development process, establish a process for agencies or entities to apply for a maximum rate wavier, evaluate and update, as necessary, maximum rates annually, and serve as a liaison for internal and external partners. This position will serve as the policy lead and oversee rate setting and evaluation, waiver and exceptions processes and other key program operations. The complex projects, processes, and systems established will be highly visible and of significant interest to the Oregon legislature, other state agencies, numerous interested groups such as health care facilities and providers, and the Governor's Office.
Working conditions: Work can be conducted remotely with full access to needed operating systems and technology. You may also choose to work in office in our Portland or Salem location. Work location can be changed at any time at the discretion of the hiring manager.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
OHA values service excellence, leadership, integrity, health equity and partnership.
What will you do?
Manage and coordinate comprehensive studies on aspects related to temporary staffing.
Advise executive leadership related to these policy issues by providing workforce subject matter expertise to the rate setting program.
Provide consultation and policy recommendations to OHA senior management related to evaluation methods, ongoing evaluations and evaluation findings on the rate setting program.
Establish and lead multi-agency planning efforts related to research and evaluation to establish health care workforce rate setting policy and direction for OHA and align with other state entities.
Commit agency resources for conducting evaluations.
Recommend policy and program strategies and legislative positions to leadership.
Represent OHA with other agencies.
Deliver complete information to OHA and HPA leadership, Governor’s Office, other state agencies and constituency groups to monitor and improve the program.
Represent the agency to policymakers, partners, and the public by overseeing and approving the design and preparation of research findings and evaluation, presenting and disseminating findings and recommendations by narrative and visual reports and other communication.
What's in it for you? The Health Analytics Division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 11 paid holidays per year plus pension and retirement plans .
What are we looking for?
Minimum Requirements
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.
Desired Attributes
Experience in state and federal health care policy, health services research, and/or using health care expenditure utilization and quality assurance data in developing and presenting reports.
Experience producing written reports, visualizing and presenting data effectively for diverse audiences, and synthesizing research findings into actionable information.
Experience in project management.
Experience in convening, leading, and facilitating community partner groups, with the ability gain consensus among members with diverse views.
Experience developing, implementing, or evaluating policies and programs that promote equity and inclusion and reduce racial and ethnic disparities.
Proficient in MS Office (Excel, Word, Publisher, PowerPoint).
Experience in management principles, including planning, organizing, supervision, and decision-making; experience effectively managing program teams.
Experience in analysis of complicated administrative rules, regulations, policies and procedures.
Experience in financial management, budgets, contract management, and program management.
Experience in public sector work.
Experience with labor economics or wage policy in health care or another sector.
Experience with health care workforce policy, workforce recruitment and retention, and workforce regulatory programs.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-152248
Application Deadline: 4/09/2024
Apr 01, 2024
Full time
The Oregon Health Authority (OHA), Health & Policy Analytics (HPA), Clinical Supports, Integration, & Workforce Unit section in Portland, Oregon is recruiting for a Health Care Staff Rate Setting Policy Lead that will be in a Temporary Health Care Staff Rate Setting Program. This position will set maximum rates for temporary staffing agencies or entities that engage temporary staffing, engage interested groups in the rate development process, establish a process for agencies or entities to apply for a maximum rate wavier, evaluate and update, as necessary, maximum rates annually, and serve as a liaison for internal and external partners. This position will serve as the policy lead and oversee rate setting and evaluation, waiver and exceptions processes and other key program operations. The complex projects, processes, and systems established will be highly visible and of significant interest to the Oregon legislature, other state agencies, numerous interested groups such as health care facilities and providers, and the Governor's Office.
Working conditions: Work can be conducted remotely with full access to needed operating systems and technology. You may also choose to work in office in our Portland or Salem location. Work location can be changed at any time at the discretion of the hiring manager.
The Oregon Health Authority strategic goal is to end all health inequities by 2030.
OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here , to learn more about OHA’s mission, vision, and core values.
OHA values service excellence, leadership, integrity, health equity and partnership.
What will you do?
Manage and coordinate comprehensive studies on aspects related to temporary staffing.
Advise executive leadership related to these policy issues by providing workforce subject matter expertise to the rate setting program.
Provide consultation and policy recommendations to OHA senior management related to evaluation methods, ongoing evaluations and evaluation findings on the rate setting program.
Establish and lead multi-agency planning efforts related to research and evaluation to establish health care workforce rate setting policy and direction for OHA and align with other state entities.
Commit agency resources for conducting evaluations.
Recommend policy and program strategies and legislative positions to leadership.
Represent OHA with other agencies.
Deliver complete information to OHA and HPA leadership, Governor’s Office, other state agencies and constituency groups to monitor and improve the program.
Represent the agency to policymakers, partners, and the public by overseeing and approving the design and preparation of research findings and evaluation, presenting and disseminating findings and recommendations by narrative and visual reports and other communication.
What's in it for you? The Health Analytics Division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 11 paid holidays per year plus pension and retirement plans .
What are we looking for?
Minimum Requirements
A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.
OR
Any combination of experience and education equivalent to eight years of experience that typically supports the knowledge and skills for the classification.
Desired Attributes
Experience in state and federal health care policy, health services research, and/or using health care expenditure utilization and quality assurance data in developing and presenting reports.
Experience producing written reports, visualizing and presenting data effectively for diverse audiences, and synthesizing research findings into actionable information.
Experience in project management.
Experience in convening, leading, and facilitating community partner groups, with the ability gain consensus among members with diverse views.
Experience developing, implementing, or evaluating policies and programs that promote equity and inclusion and reduce racial and ethnic disparities.
Proficient in MS Office (Excel, Word, Publisher, PowerPoint).
Experience in management principles, including planning, organizing, supervision, and decision-making; experience effectively managing program teams.
Experience in analysis of complicated administrative rules, regulations, policies and procedures.
Experience in financial management, budgets, contract management, and program management.
Experience in public sector work.
Experience with labor economics or wage policy in health care or another sector.
Experience with health care workforce policy, workforce recruitment and retention, and workforce regulatory programs.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-152248
Application Deadline: 4/09/2024
Job Summary
Environmental Health Specialists (EHS) work within the section of Environmental Public Health (EPH) and are responsible for protecting the health of citizens by enforcing EPH rules and regulations, educating stakeholders, preventing exposure to environmental hazards by promoting healthy natural and built environments within Clark County. This position will be assigned basic job duties: • Design/Plan Review - the EHS will review designs and plans such as food establishment floor plans, food preparation plans, and Toolkits of various topics. This review is critical to ensure the safety of the facility or infrastructure and compliance with State and Local requirements. • Site Inspections - the EHS will ensure the site matches design and plan criteria and that operations are conducted in compliance with state and local codes. These inspections ensure processes protect the public health and prevent injury. • Complaint and Foodborne Illness Outbreak Investigation - an EHS will investigate complaints by performing records searches, site visits, interviews of complainants and gathering other pertinent information. • Enforcement of Regulation - an EHS will, when necessary, initiate enforcement when regulations are not met. The goal is to ensure compliance with public health rules. In many instances, the EHS will partner with other agencies that can improve the process or offer resources to the one with whom enforcement is being pursued. • Technical Assistance - the EHS will offer technical expertise to property owners, business owners, food workers, entrepreneurs, county departments and other stakeholders. This task can include significant research and communication. The position may be asked to work in other EPH programs as needed. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all Public Health customers; honoring diversity of all department employees and constituents; participating in Emergency Preparedness activities and on-call rotations; striving for personal excellence in public health work. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335, Laborers International Union of North America Health Care Division. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions. Weekend work assignments, on a rotating schedule.
Qualifications
Job Function
Resolves complaints concerning food borne illnesses by interviewing affected individuals, obtaining clinical specimens, collecting food samples, interviewing employees, tracing possible sources of contamination, consulting with state epidemiologist, evaluating findings and writing reports.
Conducts compliance inspections of schools, restaurants, grocery stores, taverns, bakeries, meat markets, weekend events, and other retail food establishments according to assigned schedule.
Records violations found during inspections, evaluate findings, discuss with owner or manager, and establish short and long-term corrective actions.
Makes follow-up evaluations and initiates enforcement procedures, if necessary.
Provides information on building requirements for new and remodeled food establishments and answers questions from the public regarding public health requirements for food service establishments.
Reviews submitted plans for food establishments and conducts pre-opening inspections to see that requirements are met.
Gives presentations to food service workers and other groups regarding the prevention of food borne illnesses and proper food handling procedures.
Participation on internal and external work groups, committees coalitions
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to work across cultures effectively and appropriately;
Core competencies for Public Health Professionals;
Food Safety principle and practices;
Standard methods and techniques of inspectional work in environmental sanitation and public health; applicable rules and regulations for the specialized area(s) assigned.
Comprehensive knowledge of the principles, practices, and terminology of environmental public health.
Comprehensive knowledge of bacteriology, chemistry, physics, biology, and other sciences as applied to environmental public health.
Comprehensive knowledge of general sanitation and sanitary practices.
Comprehensive knowledge of environmental public health laws and regulations and investigative techniques.
Ability to:
Offer excellent customer service.
Work with varied stakeholders, especially private contractors and property owners.
Establish and maintain effective working relationships with varied stakeholders including government agencies, community organizations, department leadership, decision makers, peers, applicants, permit holders, industry personnel, and the general public.
Work independently with minimal supervision and attention to detail.
Express ideas effectively, both orally and in writing, in-person, on the phone, and virtually.
Work collaboratively with coworkers to improve internal systems.
Effectively use various PC applications and office technology such as a smartphone, personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Effectively and respectfully work with persons from diverse backgrounds including; age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental or physical ability.
Identify the role of cultural, social, and behavioral factors in determining the delivery of Public Health services.
Research and implement approaches to address problems that consider cultural differences that may present in interpersonal behavior.
Ability to interpret, applies, and enforces environmental public health laws, regulations, requirements, and policies.
Recognize potential health hazards and recommend corrective action.
Gain cooperation through discussion and persuasion.
Work outdoors for extended periods under a wide variety of weather conditions.
Perform work duties that require lifting of at least 50lbs, stooping, bending, walking over sloped and/or uneven ground and other varied environments and conditions.
Other Necessary Qualifications:
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Must adhere to the Department employee immunity policy and provide documents as requested
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
This position will be open until filled.
First review date for applications will be on October 20th, 2023.
Examples of Duties
Experience and Education
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor of Science degree in environmental health or a closely related area.
Two years successful experience in obtaining compliance with environmental health standards. (EHS II classification only – if hired, applicants with less than 2 years of applicable experience will be classified as an EHS I).
Registration as a Registered Sanitarian (RS) or Registered Environmental Health Specialist (REHS) preferred.
Any satisfactory equivalent combination of experience and training which ensures the ability to perform the work may be substituted.
Salary Grade
Local 335.8A - Local 335.9A
Salary Range
$27.99 - $43.61- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 21, 2024
Full time
Job Summary
Environmental Health Specialists (EHS) work within the section of Environmental Public Health (EPH) and are responsible for protecting the health of citizens by enforcing EPH rules and regulations, educating stakeholders, preventing exposure to environmental hazards by promoting healthy natural and built environments within Clark County. This position will be assigned basic job duties: • Design/Plan Review - the EHS will review designs and plans such as food establishment floor plans, food preparation plans, and Toolkits of various topics. This review is critical to ensure the safety of the facility or infrastructure and compliance with State and Local requirements. • Site Inspections - the EHS will ensure the site matches design and plan criteria and that operations are conducted in compliance with state and local codes. These inspections ensure processes protect the public health and prevent injury. • Complaint and Foodborne Illness Outbreak Investigation - an EHS will investigate complaints by performing records searches, site visits, interviews of complainants and gathering other pertinent information. • Enforcement of Regulation - an EHS will, when necessary, initiate enforcement when regulations are not met. The goal is to ensure compliance with public health rules. In many instances, the EHS will partner with other agencies that can improve the process or offer resources to the one with whom enforcement is being pursued. • Technical Assistance - the EHS will offer technical expertise to property owners, business owners, food workers, entrepreneurs, county departments and other stakeholders. This task can include significant research and communication. The position may be asked to work in other EPH programs as needed. Organizational responsibilities include understanding and promoting the public health mission of the department; providing courteous, respectful, efficient customer service to all Public Health customers; honoring diversity of all department employees and constituents; participating in Emergency Preparedness activities and on-call rotations; striving for personal excellence in public health work. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335, Laborers International Union of North America Health Care Division. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions. Weekend work assignments, on a rotating schedule.
Qualifications
Job Function
Resolves complaints concerning food borne illnesses by interviewing affected individuals, obtaining clinical specimens, collecting food samples, interviewing employees, tracing possible sources of contamination, consulting with state epidemiologist, evaluating findings and writing reports.
Conducts compliance inspections of schools, restaurants, grocery stores, taverns, bakeries, meat markets, weekend events, and other retail food establishments according to assigned schedule.
Records violations found during inspections, evaluate findings, discuss with owner or manager, and establish short and long-term corrective actions.
Makes follow-up evaluations and initiates enforcement procedures, if necessary.
Provides information on building requirements for new and remodeled food establishments and answers questions from the public regarding public health requirements for food service establishments.
Reviews submitted plans for food establishments and conducts pre-opening inspections to see that requirements are met.
Gives presentations to food service workers and other groups regarding the prevention of food borne illnesses and proper food handling procedures.
Participation on internal and external work groups, committees coalitions
Knowledge of:
Key components of cultural competency; awareness of differences, attitude to examine beliefs and values, knowledge of differences and skills to work across cultures effectively and appropriately;
Core competencies for Public Health Professionals;
Food Safety principle and practices;
Standard methods and techniques of inspectional work in environmental sanitation and public health; applicable rules and regulations for the specialized area(s) assigned.
Comprehensive knowledge of the principles, practices, and terminology of environmental public health.
Comprehensive knowledge of bacteriology, chemistry, physics, biology, and other sciences as applied to environmental public health.
Comprehensive knowledge of general sanitation and sanitary practices.
Comprehensive knowledge of environmental public health laws and regulations and investigative techniques.
Ability to:
Offer excellent customer service.
Work with varied stakeholders, especially private contractors and property owners.
Establish and maintain effective working relationships with varied stakeholders including government agencies, community organizations, department leadership, decision makers, peers, applicants, permit holders, industry personnel, and the general public.
Work independently with minimal supervision and attention to detail.
Express ideas effectively, both orally and in writing, in-person, on the phone, and virtually.
Work collaboratively with coworkers to improve internal systems.
Effectively use various PC applications and office technology such as a smartphone, personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Effectively and respectfully work with persons from diverse backgrounds including; age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental or physical ability.
Identify the role of cultural, social, and behavioral factors in determining the delivery of Public Health services.
Research and implement approaches to address problems that consider cultural differences that may present in interpersonal behavior.
Ability to interpret, applies, and enforces environmental public health laws, regulations, requirements, and policies.
Recognize potential health hazards and recommend corrective action.
Gain cooperation through discussion and persuasion.
Work outdoors for extended periods under a wide variety of weather conditions.
Perform work duties that require lifting of at least 50lbs, stooping, bending, walking over sloped and/or uneven ground and other varied environments and conditions.
Other Necessary Qualifications:
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Must adhere to the Department employee immunity policy and provide documents as requested
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education
This position will be open until filled.
First review date for applications will be on October 20th, 2023.
Examples of Duties
Experience and Education
The successful candidate will likely have a combination of education, experience, and qualifications equivalent to or including the following:
Bachelor of Science degree in environmental health or a closely related area.
Two years successful experience in obtaining compliance with environmental health standards. (EHS II classification only – if hired, applicants with less than 2 years of applicable experience will be classified as an EHS I).
Registration as a Registered Sanitarian (RS) or Registered Environmental Health Specialist (REHS) preferred.
Any satisfactory equivalent combination of experience and training which ensures the ability to perform the work may be substituted.
Salary Grade
Local 335.8A - Local 335.9A
Salary Range
$27.99 - $43.61- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Do you have experience with health outcomes research, process improvement, quality assurance, contract oversight and healthcare delivery systems research? Are you passionate about weaving risk mitigation, continuous improvement, program/policy evaluation strategies to shape and validate equity centered, system-wide transformation? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Provide and oversee a behavioral health system-wide view of quality assurance – from statutory implications to community partner implementation of new legislation and rulemaking, to corrective action planning and monitoring. This position will be responsible for planning, organizing, and managing quality assurance best practices for behavioral health providers and programs across Oregon. This will include synthesizing updates across various quality activities pertaining to Oregon’s behavioral health system and will provide scaffolding for accountability at the state and local level as Oregonians’ behavioral health needs are vast and complex. This position will manage a unit that will be responsible for continuous quality improvement efforts to address root causes of administrative, operational, and programmatic issues. This role will also provide systems planning and performance monitoring for corrective action plans in audit responses.
What's in it for you?
medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.
Desired Attributes
A degree or credential in a behavioral health or social service-related profession (i.e., Masters in Counseling, Masters in Social Work) and/or lived experiences in behavioral health is preferred.
Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience with health outcomes research, process improvement, contract oversight, healthcare delivery systems research or experience using healthcare expenditure, utilization, and quality assurance data in developing and presenting reports.
Previous experience in alternative dispute resolution, and conflict resolution valued in this position. Position requires influencing systems-wide changes by applying an equity framework to all work.
Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
Specific knowledge and understanding of the full continuum of behavioral health care, with specific understanding of the various clinical and non-clinical professional roles that are instrumental to the delivery of care, supports and services.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies; experience implementing health care transformation in Oregon preferred.
Familiarity with varying funding streams for statewide and community investment and value-based payment mechanisms; experience with state-wide contract administration preferred.
Experience working with the Legislature, community groups and local government. Involved frequent contact with the Governor’s Office, professional associations, government officials and legislators.
Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151514
Deadline: 4/3/24
Mar 15, 2024
Full time
Do you have experience with health outcomes research, process improvement, quality assurance, contract oversight and healthcare delivery systems research? Are you passionate about weaving risk mitigation, continuous improvement, program/policy evaluation strategies to shape and validate equity centered, system-wide transformation? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Provide and oversee a behavioral health system-wide view of quality assurance – from statutory implications to community partner implementation of new legislation and rulemaking, to corrective action planning and monitoring. This position will be responsible for planning, organizing, and managing quality assurance best practices for behavioral health providers and programs across Oregon. This will include synthesizing updates across various quality activities pertaining to Oregon’s behavioral health system and will provide scaffolding for accountability at the state and local level as Oregonians’ behavioral health needs are vast and complex. This position will manage a unit that will be responsible for continuous quality improvement efforts to address root causes of administrative, operational, and programmatic issues. This role will also provide systems planning and performance monitoring for corrective action plans in audit responses.
What's in it for you?
medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.
Desired Attributes
A degree or credential in a behavioral health or social service-related profession (i.e., Masters in Counseling, Masters in Social Work) and/or lived experiences in behavioral health is preferred.
Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Experience with health outcomes research, process improvement, contract oversight, healthcare delivery systems research or experience using healthcare expenditure, utilization, and quality assurance data in developing and presenting reports.
Previous experience in alternative dispute resolution, and conflict resolution valued in this position. Position requires influencing systems-wide changes by applying an equity framework to all work.
Knowledge about contracts/interagency agreement administration, procurement, and project management within the context of Oregon state government (e.g. OHA/ODHS) or other complex health services delivery organizations.
Specific knowledge and understanding of the full continuum of behavioral health care, with specific understanding of the various clinical and non-clinical professional roles that are instrumental to the delivery of care, supports and services.
Knowledge of health services delivery systems, particularly the Oregon Health Plan/ Medicaid Administration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies; experience implementing health care transformation in Oregon preferred.
Familiarity with varying funding streams for statewide and community investment and value-based payment mechanisms; experience with state-wide contract administration preferred.
Experience working with the Legislature, community groups and local government. Involved frequent contact with the Governor’s Office, professional associations, government officials and legislators.
Specific knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, iterative design, and improvement science.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151514
Deadline: 4/3/24
Position Title Senior Associate Dean of Students
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Senior Associate Dean of Students reports to the Vice President for Student Formation/Dean of Students and creates and directs a comprehensive strategic approach to student community life that is rooted in the historic Christian faith, attentive to restorative justice, and collaborative and caring within a dynamic residential learning community. The Senior Associate Dean sets direction for an exemplary approach to fostering belonging that includes excellent leadership of community through developing and leading a restorative conduct and resolution process. The Senior Associate Dean attends to a vibrant community life at Hope College by cultivating ethical and generous student leaders who are committed to their own flourishing and flourishing of others in a global society. To accomplish this work the Senior Associate Dean of Students holds primary responsibility for the conduct and care work on campus and supervises the Associate Dean of Student Life in order to provide support and collaboration in the work of first year experience, community life and student leadership.
Conduct and Care
Serves as primary student conduct officer, and collaborates with various offices to develop and maintain a robust, faith-based and culturally intelligent approach to student conduct and conflict resolution.
Directs proactive educational efforts to increase students’ awareness and demonstration of ethical community behavior, particularly relating to Hope College’s mission, Virtues of Public Discourse, Christian Aspirations, and Hope Forward Pillars.
Oversees in the administration and interpretation of policies, and procedures relevant to student conduct and conflict resolution matters for individual students (on and off campus) and student groups. Coordinate and/or direct conduct investigations regarding student organizations, including clubs, organizations, fraternities, and sororities.
Manages annual and bi-annual reporting related to student development learning outcomes and KPIs, Drug-Free Act Report, Public Record Requests, and additional reports, as needed.
Serves as the primary point of contact for all student conduct records.
Develops and manages an on-going assessment model to track and report student conduct and behavioral trends for purposes of planning.
Oversees the maintenance and updating of the Maxient database system and the processing of student conduct cases, with administrative support.
Develops, supervises and implements conduct training and presentations related to the student conduct process. Functioning within a matrixed organization, oversees the marketing, recruiting, selection, training, and ongoing development of the Student Standing and Appeals Committee members. Supports the selection, training and ongoing development of college conduct officers (including Residential Life Staff), and advisors. Supervises the conduct-related functions of the Residential Life Staff.
Coordinates the development, review, and revision of all rules, regulations, and procedures relating to student conduct, including Housing policies (in collaboration with the Associate Dean for Residential Life).
Chairs the CARE Team, with direct support from the Student Support Manager. Supervises functions within the Student Support and Retention office, Counseling and Psychological Services, and other offices pertaining to matters of student care, specifically cross-functional work of the CARE team.
Collaborates closely with Disability and Accessibility Resources, Equity and Compliance (Title IX) and other offices that support student accessibility and equity.
Serves as primary threat assessment leader, coordinating threat assessment. Maintains training and certification in threat and risk assessment.
Acts at the direct liaison to campus safety, Holland Police Department, Equity and Compliance office (Title IX) and various campus departments in matters related to student conduct, conflict resolution and campus safety. Assists with data collection for the annual Clery Report.
Represents the department on various divisional, university, state, regional and national committees.
Assists in the preparation and administration of the annual operating budget for student formation.
On behalf of the office of the dean of students, responds to critical student conduct concerns in coordination with campus entities, both internal and external to the College.
Belonging and First Year Experience
In collaboration with the Associate Dean of Student Life, who has direct oversight of orientation, ensures that the college maintains an integrated top-notch onboarding experience for students entering a liberal arts residential collegiate environment.
Collaborates with the Student Support and Retention Office on matters related to first year experience.
With the Student Formation Council, sustains a holistic vision for belonging, hospitality and welcome that is connected to the overall vision for student formation at Hope College and educates students toward the outcomes of Hope Forward.
Community Life and Student Leadership
Works closely with student life and other offices to create and cultivate opportunities for student leadership and service in a global society.
Collaborates with key campus partners to develop student formation-wide student leadership initiatives, collaborating with curricular partners and other partners such as Boerigter Center and Center for Leadership.
Collaborates with the VP/Dean of Students to advise Student Congress, including direct advisement of the Student Congress Appropriations Committee.
Oversees the staff in student life to continue to develop club and organization advising structures, and works to expand those structures to the Student Formation Division.
Supports the Associate Dean of Student Life in maintaining and developing a robust and effective fraternity and sorority life program and cultivate social traditions, student activities, and student engagement across the collegiate community.
Develops and implements tools to measure student engagement across the Student Formation Division and tell the story of the Hope student experience in light of Hope Forward.
General Duties
Act as Vice President for Student Formation/Dean of Students’ designee when needed.
Serve as a key member of the Student Formation Council.
Serve on College governance committees as assigned.
Serve in on-call capacity
Work closely with campus and community partners to ensure that all students are supported throughout their Hope College experience. Engage students personally and through presence at appropriate collegiate events.
Qualifications Requirements
Master’s Degree in Higher Education Administration, Counseling, Clinical Psychology, Social Work or related field.
7-10 years professional experience in student conduct, mediation, Title IX. Experience to include resolution of complex student issues including interfacing with families and other constituents.
Demonstrated commitment to the Christian mission of Hope College, and ability to develop and enact policies, procedures and programs that reflect Hope College’s mission, virtues of public discourse and Christian Aspirations.
Supervisory experience, to include leading and developing effective training.
Ability to cultivate relationships with a wide range of stakeholders.
Experience and knowledge in student conduct administration, policy development, ethics.
Demonstrated ability to work with a diverse campus population.
Demonstrated ability to manage multiple tasks and exercise sound judgment in complex situations.
Strong written and verbal communication skills.
Strong analytical skills.
Excellent emotional intelligence.
Ability to create contexts for belonging, understanding and grace in conduct and resolution processes.
Preferred:
Maxient, NABITA, ASCA knowledge and engagement.
Earned doctorate degree.
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-208SR
Job Posting Open Date 03/05/2024
Job Posting Close Date
Open Until Filled Yes
Is this position available for sponsorship No
Special Instructions to Applicants
Mar 13, 2024
Full time
Position Title Senior Associate Dean of Students
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Senior Associate Dean of Students reports to the Vice President for Student Formation/Dean of Students and creates and directs a comprehensive strategic approach to student community life that is rooted in the historic Christian faith, attentive to restorative justice, and collaborative and caring within a dynamic residential learning community. The Senior Associate Dean sets direction for an exemplary approach to fostering belonging that includes excellent leadership of community through developing and leading a restorative conduct and resolution process. The Senior Associate Dean attends to a vibrant community life at Hope College by cultivating ethical and generous student leaders who are committed to their own flourishing and flourishing of others in a global society. To accomplish this work the Senior Associate Dean of Students holds primary responsibility for the conduct and care work on campus and supervises the Associate Dean of Student Life in order to provide support and collaboration in the work of first year experience, community life and student leadership.
Conduct and Care
Serves as primary student conduct officer, and collaborates with various offices to develop and maintain a robust, faith-based and culturally intelligent approach to student conduct and conflict resolution.
Directs proactive educational efforts to increase students’ awareness and demonstration of ethical community behavior, particularly relating to Hope College’s mission, Virtues of Public Discourse, Christian Aspirations, and Hope Forward Pillars.
Oversees in the administration and interpretation of policies, and procedures relevant to student conduct and conflict resolution matters for individual students (on and off campus) and student groups. Coordinate and/or direct conduct investigations regarding student organizations, including clubs, organizations, fraternities, and sororities.
Manages annual and bi-annual reporting related to student development learning outcomes and KPIs, Drug-Free Act Report, Public Record Requests, and additional reports, as needed.
Serves as the primary point of contact for all student conduct records.
Develops and manages an on-going assessment model to track and report student conduct and behavioral trends for purposes of planning.
Oversees the maintenance and updating of the Maxient database system and the processing of student conduct cases, with administrative support.
Develops, supervises and implements conduct training and presentations related to the student conduct process. Functioning within a matrixed organization, oversees the marketing, recruiting, selection, training, and ongoing development of the Student Standing and Appeals Committee members. Supports the selection, training and ongoing development of college conduct officers (including Residential Life Staff), and advisors. Supervises the conduct-related functions of the Residential Life Staff.
Coordinates the development, review, and revision of all rules, regulations, and procedures relating to student conduct, including Housing policies (in collaboration with the Associate Dean for Residential Life).
Chairs the CARE Team, with direct support from the Student Support Manager. Supervises functions within the Student Support and Retention office, Counseling and Psychological Services, and other offices pertaining to matters of student care, specifically cross-functional work of the CARE team.
Collaborates closely with Disability and Accessibility Resources, Equity and Compliance (Title IX) and other offices that support student accessibility and equity.
Serves as primary threat assessment leader, coordinating threat assessment. Maintains training and certification in threat and risk assessment.
Acts at the direct liaison to campus safety, Holland Police Department, Equity and Compliance office (Title IX) and various campus departments in matters related to student conduct, conflict resolution and campus safety. Assists with data collection for the annual Clery Report.
Represents the department on various divisional, university, state, regional and national committees.
Assists in the preparation and administration of the annual operating budget for student formation.
On behalf of the office of the dean of students, responds to critical student conduct concerns in coordination with campus entities, both internal and external to the College.
Belonging and First Year Experience
In collaboration with the Associate Dean of Student Life, who has direct oversight of orientation, ensures that the college maintains an integrated top-notch onboarding experience for students entering a liberal arts residential collegiate environment.
Collaborates with the Student Support and Retention Office on matters related to first year experience.
With the Student Formation Council, sustains a holistic vision for belonging, hospitality and welcome that is connected to the overall vision for student formation at Hope College and educates students toward the outcomes of Hope Forward.
Community Life and Student Leadership
Works closely with student life and other offices to create and cultivate opportunities for student leadership and service in a global society.
Collaborates with key campus partners to develop student formation-wide student leadership initiatives, collaborating with curricular partners and other partners such as Boerigter Center and Center for Leadership.
Collaborates with the VP/Dean of Students to advise Student Congress, including direct advisement of the Student Congress Appropriations Committee.
Oversees the staff in student life to continue to develop club and organization advising structures, and works to expand those structures to the Student Formation Division.
Supports the Associate Dean of Student Life in maintaining and developing a robust and effective fraternity and sorority life program and cultivate social traditions, student activities, and student engagement across the collegiate community.
Develops and implements tools to measure student engagement across the Student Formation Division and tell the story of the Hope student experience in light of Hope Forward.
General Duties
Act as Vice President for Student Formation/Dean of Students’ designee when needed.
Serve as a key member of the Student Formation Council.
Serve on College governance committees as assigned.
Serve in on-call capacity
Work closely with campus and community partners to ensure that all students are supported throughout their Hope College experience. Engage students personally and through presence at appropriate collegiate events.
Qualifications Requirements
Master’s Degree in Higher Education Administration, Counseling, Clinical Psychology, Social Work or related field.
7-10 years professional experience in student conduct, mediation, Title IX. Experience to include resolution of complex student issues including interfacing with families and other constituents.
Demonstrated commitment to the Christian mission of Hope College, and ability to develop and enact policies, procedures and programs that reflect Hope College’s mission, virtues of public discourse and Christian Aspirations.
Supervisory experience, to include leading and developing effective training.
Ability to cultivate relationships with a wide range of stakeholders.
Experience and knowledge in student conduct administration, policy development, ethics.
Demonstrated ability to work with a diverse campus population.
Demonstrated ability to manage multiple tasks and exercise sound judgment in complex situations.
Strong written and verbal communication skills.
Strong analytical skills.
Excellent emotional intelligence.
Ability to create contexts for belonging, understanding and grace in conduct and resolution processes.
Preferred:
Maxient, NABITA, ASCA knowledge and engagement.
Earned doctorate degree.
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-208SR
Job Posting Open Date 03/05/2024
Job Posting Close Date
Open Until Filled Yes
Is this position available for sponsorship No
Special Instructions to Applicants
The Oregon Health Authority (OHA), Public Health Division (PHD), Emergency Medical Services and Trauma Systems is recruiting for an EMS & Trauma Program Manager to provide program management, supervision, and evaluation of statutorily mandated state licensing and other regulatory and system supportive programs; including Trauma Hospital Reviews, EMS for children and Mobile Training Unit. The Manager develops and supervises the core processes for these programs and activities in the operating unit consistent with OHA policy and directives.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are many times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager. Some travel occasionally within or outside of the State of Oregon requiring occasional overnight stays.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a Bachelor’s degree in a related field.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Advanced knowledge of health care delivery, EMS and Trauma systems and the legal framework for their regulation.
Experience in managing subordinate professional staff, experience working in collaboration with other health and professional service organizations.
Experience utilizing administrative skills necessary to direct complex and sometimes controversial policy and regulatory work.
Experience managing a budget with multiple fund sources and accountability requirements. Preference is given to persons with advanced clinical or management training and three or more years of direct program management experience.
Ability to apply a sound, independent judgment in the management.
Experience with planning, budgeting, personnel and accounting systems.
Ability to interact with all levels of agency staff and representatives of state, local and federal agencies.
Ability to recognize problems and implement solutions through policy change, process improvement strategies.
Experience coordinating resources and the use of data in making decisions.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-149215
This job announcement will remain open until filled.
Feb 29, 2024
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Emergency Medical Services and Trauma Systems is recruiting for an EMS & Trauma Program Manager to provide program management, supervision, and evaluation of statutorily mandated state licensing and other regulatory and system supportive programs; including Trauma Hospital Reviews, EMS for children and Mobile Training Unit. The Manager develops and supervises the core processes for these programs and activities in the operating unit consistent with OHA policy and directives.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are many times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager. Some travel occasionally within or outside of the State of Oregon requiring occasional overnight stays.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a Bachelor’s degree in a related field.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Advanced knowledge of health care delivery, EMS and Trauma systems and the legal framework for their regulation.
Experience in managing subordinate professional staff, experience working in collaboration with other health and professional service organizations.
Experience utilizing administrative skills necessary to direct complex and sometimes controversial policy and regulatory work.
Experience managing a budget with multiple fund sources and accountability requirements. Preference is given to persons with advanced clinical or management training and three or more years of direct program management experience.
Ability to apply a sound, independent judgment in the management.
Experience with planning, budgeting, personnel and accounting systems.
Ability to interact with all levels of agency staff and representatives of state, local and federal agencies.
Ability to recognize problems and implement solutions through policy change, process improvement strategies.
Experience coordinating resources and the use of data in making decisions.
How to Apply:
Complete the online application at oregonjobs.org using job number REQ-149215
This job announcement will remain open until filled.
Hospice of Southern Illinois, Inc.
Belleville, IL 62220
Hospice of Southern Illinois is a not-for-profit, free-standing, community-based hospice offering Southern Illinois and St. Louis Metro-East communities a range of services for people of all ages at the end of life. We have been providing compassionate care to terminally ill patients and their families in their home or a home-like setting since 1981. Since that time, we have continued our mission to enhance the quality of life for individuals and their loved ones touched by a terminal illness. Our reputation is a direct result of our desire to do more than what is required or expected. This can be seen in the passion and commitment of our employees and volunteers to provide excellent hospice care through all the services we provide. A career in hospice care at Hospice of Southern Illinois is a calling. Is it calling you? We are currently hiring for a Field Staff RN/Case Manager position that would be based out of our Belleville, IL office.
Summary of the Field Staff/Case Manager Position:
After a patient is admitted into our program, they are assigned a Field Staff RN/Case Manager. The Field Staff RN that makes visits to the patient based on their plan of care and performs assessments throughout their time in our program. The Field Staff RN/Case Manager is responsible for assessing the patient/family/caregiver needs, planning for the care, implementing the Plan of Care, and evaluating the effectiveness of the care provided. As a member of the IDT, the Field Staff Registered Nurse/Case Manager oversees the direction and coordination of a patient’s care throughout their time in hospice.
We currently have an open position for Northern Territory Field Staff RN Would provide service to patients in the following Illinois counties: Madison, Clinton, Bond, Macoupin, Montgomery, Jersey, and Calhoun.
Full-Time Non-Exempt Position
40 Hours Weekly, Monday-Friday 8:30 A.M. - 5:00 P.M. with an additional rotational on-call schedule that includes some evenings, weekends, and holidays. Typically for this position, as we have on-call nurses that work weekends and weeknights, the on-call would be limited. Holidays are rotated and divided up between the team.
Hospice of Southern Illinois is certified by the State of Illinois and is in compliance with the registration requirements of the Illinois Equal Pay Act.
By applying, you are consenting to be contacted via phone call, text, or email regarding your application for this position.
For further information about our company and to apply online, please visit hospice.org/careers .
For any questions or concerns, please contact HR Generalist Jade Gutierrez at (618) 310-7129 or email jgutierrez@hospice.org .
EOE
Position Requirements
Education
Graduate of State-approved school of nursing
Associate Degree in Nursing or Diploma in Nursing required.
Experience
One (1) year experience in hospice preferred.
Other Qualifications
Current Illinois nursing license. (Registered Nurse, RN)
Certification in hospice and palliative care preferred.
CPR certification preferred.
Excellent leadership, managerial ability, clinical assessment, organizational and interpersonal relationship skills.
A working knowledge of Medicare/Medicaid, hospice regulations, and third-party payor expectations.
Reliable means of transportation.
Physical Requirements : Performs repetitive tasks. Physical tasks including bathing, transferring, lifting, and turning of patients in the home or home-like setting. Prolonged periods of sitting at times. Exerts up to 100 lbs. of force occasionally, and/or up to 50 lbs. frequently and/or 20 lbs. constantly. Requires physical flexibility of bending at knee and squat-bend. The Staff Registered Nurse manages stress appropriately, makes decisions under pressure, handles multiple priorities, works with an Interdisciplinary Team and manages anger/fear/hostility/violence of other appropriately. This position requires clarity of vision >20 inches and <20 feet, hears alarms, telephone/tape recorder.
Working Conditions : The Staff Registered Nurse/Case Manager spends approximately 20% of his/her time in an air-conditioned environment with varying exposure to excessive humidity and noise. The remaining 80% of his/her time is spent in an automobile or patient home, which may or may not have heat/air conditioning. The position has potential for exposure to malodorous odors, infectious body fluids from patients, animal pet hair, allergens in the home environment, some exposure to noxious smells from cleansing agents, and exposure to communicable diseases and traffic.
Essential Functions of the Field Staff RN/Case Manager Position
Maintains a caseload of patients. Oversees the direction and coordination of the patient’s care and the care provided for their caregiver/family.
Provides direct patient care that includes all aspects of the nursing process, including participation of on-call after hours care.
Demonstrates basic registered nurse clinical skills. Gives a practical exhibition and explanation at the required annual skills day.
On each visit completes a physical assessment, medication review, and a symptom and pain evaluation. Communicates findings to the hospice physician and obtains orders to manage care.
Communicates pertinent information to all disciplines by communicator, telephone, TigerText, and at the IDT meeting.
Reviews and updates the Plan of Care (POC) on each visit.
Responsible for initiating the Hospice Aide (HA) POC and supervising visits at least every 14 days per Medicare regulation.
Knowledgeable in patterns of disease progression at end of life and provides ongoing patient/family/caregiver education.
Knowledgeable in principles of end of life pain and symptom management. Considers patient/family/caregiver stated values and goals when considering treatment options ensuring their patients are as pain-free and symptom-free as possible.
Identifies the physical, psychosocial, emotional, and spiritual needs related to the terminal illness. Collaborates with IDT to meet those needs.
Documents the elements of each assessment in a systematic and timely manner according to the Policies and Standards of Performance.
Oversees the activity of the Licensed Practical Nurse (LPN) as they provide patient care.
Participate in on-call after-hour care. In the on-call role, the Staff Registered Nurse/Case Manager triages calls and demonstrates critical thinking skills as they prioritize and address each situation.
In an emergency/crisis event, the Staff Registered Nurse/Case Manager demonstrates the ability to take control of a situation, understands and prioritizes care needs, and executes a plan quickly.
Provides emotional, spiritual, and psychosocial support to patients/family/caregivers. Establishes a therapeutic relationship with the patient/family/caregiver.
At the IDT meeting, at least every 15 days, the Staff Registered Nurse/Case Manager shares new information concerning the patient’s disease progression, discuss how to further improve the patient’s quality of life and comfort, and ensures that the care plan is consistent with the patient’s end of life core wishes.
Demonstrates the ability to work cooperatively with others in a team environment to ensure deadlines, goals, and objectives are met.
Demonstrates the ability to embrace change, manage stress and maintain a positive attitude.
Builds relationships and collaborates effectively with internal and external customers while cultivating referrals and referral sources. Identifies and analyzes problems in the referral/admission process and offers solutions for better customer service and satisfaction. Participates in QAPI activities.
Organized and works efficiently with minimal supervision. Is a self-starter who demonstrates flexibility, motivation, initiative, and commitment. Ensures required assigned education is finished in the specified time.
Identifies and contributes to the development of new ideas and approaches to improve the work process.
Exemplifies Hospice of Southern Illinois core values in daily practice.
Appropriately manages Paid Time Off.
Timely and accurate timesheet documentation according to Policy and Standards of Performance.
Other duties as assigned.
Benefit and Insurance Information
Paid Time Off (PTO)
Extended Illness Benefits (EIB)
Blue Cross Blue Shield Healthcare Medical Insurance. Company pays 90% of the employee’s health insurance premiums and contributes 15% towards the health insurance premiums for spouses or children.
Medical FSA for Traditional PPO Health Insurance Plans
Dependent Care FSA
HSAs for High Deductible Health Insurance Plans with an employer contribution
Blue Cross Blue Shield Dental Insurance
Monthly Cell Phone Allowance of $36
Mileage Reimbursement of .67 cents per mile
VSP Vision Insurance
BCBS Basic Life and AD&D insurance (Paid for by the company)
BCBS Voluntary Supplemental Life Insurance for the employee, spouse, or children
BCBS Short-Term Disability
BCBS Long-Term Disability (Paid for by the company)
Tuition Reimbursement of $3,500 annually after one year of employment for approved courses.
Student Loan Reimbursement of $2,500 annually after one year of employment
403(b) Retirement Plan with a company match up to 3% in 2024.
Employee Assistance Program from Mine & Associates
McKendree University 10% Tuition Discount
SIUE 5% Tuition Discount
Recruitment Referral Reward Program
Discounts from select companies (auto, cellphone, etc.)
Earn Burgundy Bucks which can be spent on items such as clothing and services in the Employee Portal.
Wellness Reimbursement of $200 annually for gym memberships, marathons, and weight loss programs.
Feb 21, 2024
Full time
Hospice of Southern Illinois is a not-for-profit, free-standing, community-based hospice offering Southern Illinois and St. Louis Metro-East communities a range of services for people of all ages at the end of life. We have been providing compassionate care to terminally ill patients and their families in their home or a home-like setting since 1981. Since that time, we have continued our mission to enhance the quality of life for individuals and their loved ones touched by a terminal illness. Our reputation is a direct result of our desire to do more than what is required or expected. This can be seen in the passion and commitment of our employees and volunteers to provide excellent hospice care through all the services we provide. A career in hospice care at Hospice of Southern Illinois is a calling. Is it calling you? We are currently hiring for a Field Staff RN/Case Manager position that would be based out of our Belleville, IL office.
Summary of the Field Staff/Case Manager Position:
After a patient is admitted into our program, they are assigned a Field Staff RN/Case Manager. The Field Staff RN that makes visits to the patient based on their plan of care and performs assessments throughout their time in our program. The Field Staff RN/Case Manager is responsible for assessing the patient/family/caregiver needs, planning for the care, implementing the Plan of Care, and evaluating the effectiveness of the care provided. As a member of the IDT, the Field Staff Registered Nurse/Case Manager oversees the direction and coordination of a patient’s care throughout their time in hospice.
We currently have an open position for Northern Territory Field Staff RN Would provide service to patients in the following Illinois counties: Madison, Clinton, Bond, Macoupin, Montgomery, Jersey, and Calhoun.
Full-Time Non-Exempt Position
40 Hours Weekly, Monday-Friday 8:30 A.M. - 5:00 P.M. with an additional rotational on-call schedule that includes some evenings, weekends, and holidays. Typically for this position, as we have on-call nurses that work weekends and weeknights, the on-call would be limited. Holidays are rotated and divided up between the team.
Hospice of Southern Illinois is certified by the State of Illinois and is in compliance with the registration requirements of the Illinois Equal Pay Act.
By applying, you are consenting to be contacted via phone call, text, or email regarding your application for this position.
For further information about our company and to apply online, please visit hospice.org/careers .
For any questions or concerns, please contact HR Generalist Jade Gutierrez at (618) 310-7129 or email jgutierrez@hospice.org .
EOE
Position Requirements
Education
Graduate of State-approved school of nursing
Associate Degree in Nursing or Diploma in Nursing required.
Experience
One (1) year experience in hospice preferred.
Other Qualifications
Current Illinois nursing license. (Registered Nurse, RN)
Certification in hospice and palliative care preferred.
CPR certification preferred.
Excellent leadership, managerial ability, clinical assessment, organizational and interpersonal relationship skills.
A working knowledge of Medicare/Medicaid, hospice regulations, and third-party payor expectations.
Reliable means of transportation.
Physical Requirements : Performs repetitive tasks. Physical tasks including bathing, transferring, lifting, and turning of patients in the home or home-like setting. Prolonged periods of sitting at times. Exerts up to 100 lbs. of force occasionally, and/or up to 50 lbs. frequently and/or 20 lbs. constantly. Requires physical flexibility of bending at knee and squat-bend. The Staff Registered Nurse manages stress appropriately, makes decisions under pressure, handles multiple priorities, works with an Interdisciplinary Team and manages anger/fear/hostility/violence of other appropriately. This position requires clarity of vision >20 inches and <20 feet, hears alarms, telephone/tape recorder.
Working Conditions : The Staff Registered Nurse/Case Manager spends approximately 20% of his/her time in an air-conditioned environment with varying exposure to excessive humidity and noise. The remaining 80% of his/her time is spent in an automobile or patient home, which may or may not have heat/air conditioning. The position has potential for exposure to malodorous odors, infectious body fluids from patients, animal pet hair, allergens in the home environment, some exposure to noxious smells from cleansing agents, and exposure to communicable diseases and traffic.
Essential Functions of the Field Staff RN/Case Manager Position
Maintains a caseload of patients. Oversees the direction and coordination of the patient’s care and the care provided for their caregiver/family.
Provides direct patient care that includes all aspects of the nursing process, including participation of on-call after hours care.
Demonstrates basic registered nurse clinical skills. Gives a practical exhibition and explanation at the required annual skills day.
On each visit completes a physical assessment, medication review, and a symptom and pain evaluation. Communicates findings to the hospice physician and obtains orders to manage care.
Communicates pertinent information to all disciplines by communicator, telephone, TigerText, and at the IDT meeting.
Reviews and updates the Plan of Care (POC) on each visit.
Responsible for initiating the Hospice Aide (HA) POC and supervising visits at least every 14 days per Medicare regulation.
Knowledgeable in patterns of disease progression at end of life and provides ongoing patient/family/caregiver education.
Knowledgeable in principles of end of life pain and symptom management. Considers patient/family/caregiver stated values and goals when considering treatment options ensuring their patients are as pain-free and symptom-free as possible.
Identifies the physical, psychosocial, emotional, and spiritual needs related to the terminal illness. Collaborates with IDT to meet those needs.
Documents the elements of each assessment in a systematic and timely manner according to the Policies and Standards of Performance.
Oversees the activity of the Licensed Practical Nurse (LPN) as they provide patient care.
Participate in on-call after-hour care. In the on-call role, the Staff Registered Nurse/Case Manager triages calls and demonstrates critical thinking skills as they prioritize and address each situation.
In an emergency/crisis event, the Staff Registered Nurse/Case Manager demonstrates the ability to take control of a situation, understands and prioritizes care needs, and executes a plan quickly.
Provides emotional, spiritual, and psychosocial support to patients/family/caregivers. Establishes a therapeutic relationship with the patient/family/caregiver.
At the IDT meeting, at least every 15 days, the Staff Registered Nurse/Case Manager shares new information concerning the patient’s disease progression, discuss how to further improve the patient’s quality of life and comfort, and ensures that the care plan is consistent with the patient’s end of life core wishes.
Demonstrates the ability to work cooperatively with others in a team environment to ensure deadlines, goals, and objectives are met.
Demonstrates the ability to embrace change, manage stress and maintain a positive attitude.
Builds relationships and collaborates effectively with internal and external customers while cultivating referrals and referral sources. Identifies and analyzes problems in the referral/admission process and offers solutions for better customer service and satisfaction. Participates in QAPI activities.
Organized and works efficiently with minimal supervision. Is a self-starter who demonstrates flexibility, motivation, initiative, and commitment. Ensures required assigned education is finished in the specified time.
Identifies and contributes to the development of new ideas and approaches to improve the work process.
Exemplifies Hospice of Southern Illinois core values in daily practice.
Appropriately manages Paid Time Off.
Timely and accurate timesheet documentation according to Policy and Standards of Performance.
Other duties as assigned.
Benefit and Insurance Information
Paid Time Off (PTO)
Extended Illness Benefits (EIB)
Blue Cross Blue Shield Healthcare Medical Insurance. Company pays 90% of the employee’s health insurance premiums and contributes 15% towards the health insurance premiums for spouses or children.
Medical FSA for Traditional PPO Health Insurance Plans
Dependent Care FSA
HSAs for High Deductible Health Insurance Plans with an employer contribution
Blue Cross Blue Shield Dental Insurance
Monthly Cell Phone Allowance of $36
Mileage Reimbursement of .67 cents per mile
VSP Vision Insurance
BCBS Basic Life and AD&D insurance (Paid for by the company)
BCBS Voluntary Supplemental Life Insurance for the employee, spouse, or children
BCBS Short-Term Disability
BCBS Long-Term Disability (Paid for by the company)
Tuition Reimbursement of $3,500 annually after one year of employment for approved courses.
Student Loan Reimbursement of $2,500 annually after one year of employment
403(b) Retirement Plan with a company match up to 3% in 2024.
Employee Assistance Program from Mine & Associates
McKendree University 10% Tuition Discount
SIUE 5% Tuition Discount
Recruitment Referral Reward Program
Discounts from select companies (auto, cellphone, etc.)
Earn Burgundy Bucks which can be spent on items such as clothing and services in the Employee Portal.
Wellness Reimbursement of $200 annually for gym memberships, marathons, and weight loss programs.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Support all aspects of the SBB (Specialist in Blood Banking) program, a graduate level program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). Fulfill the CAAHEP program role of educational coordinator. Provide routine to complex reference testing evaluation for the Immunohematology Reference Laboratories (IRL). Lecture and provide leadership guidance for graduate level SBB student trainees. Coordinate lectures and committee planning schedules and develop examination tests. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Lecture graduate-level SBB student trainees in both didactic and practical areas of Transfusion Medicine following regulatory standards. Coordinate faculty lectures and committee planning meeting schedule. Develop committee’s agenda to review development in immunohematology and blood banking field to ensure program is relevant and compliant with national accreditation standards established by AABB. Implement approved policy changes to lecture outlines, curriculum and impacted systems, procedures, and protocol standards. Manage the program’s student admission, interview, and selection process. Develop reference examination tests to evaluate students’ understanding of transfusion medicine theory. Perform review of serologic investigations ranging in complexity from basic to complex, antigen typing and compatibility testing. Review and approve quality control of equipment and reagents. Consult with laboratory staff to assure quality and adequacy of testing. Identify relevant project assignments for students. Monitor student performance, provide counseling, and develop improvement plan opportunities. Participate in test result entry into laboratory computer system, labeling and verification of blood products. Adhere to procedures, regulations, and good manufacturing practices (GMP) maintaining accurate, legible, and complete records Standard Schedule: Part Time, WFH, Variable Hours open to negotiation Pay Information: $40-50k/annually WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree in science or related field required and Certified Specialist in Blood Banking certification, physician, or Scientist with expertise in immunohematology and hemotheraphy. State license may be required where applicable. Responsible for maintaining currency in training as required and obtaining 12 hours of continuing education per year. Experience: Minimum 6 years high complexity testing experience that includes evidence of providing technical or clinical education or equivalent combination of education and related experience required. IRL experience and previous immunohematology case review preferred. Skills & Abilities: Excellent organizational skills and the ability to handle multiple priorities effectively. Effective communication / interpersonal skills and excellent technical skills required. Must have very good home-based internet connectivity. Working knowledge of word processing, spreadsheet, database applications. Evidence of continuing professional education is required. Ability to work on a team. Travel: May involve some travel. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): SBB (ASCP) and/or experience in a Reference Laboratory BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Support all aspects of the SBB (Specialist in Blood Banking) program, a graduate level program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). Fulfill the CAAHEP program role of educational coordinator. Provide routine to complex reference testing evaluation for the Immunohematology Reference Laboratories (IRL). Lecture and provide leadership guidance for graduate level SBB student trainees. Coordinate lectures and committee planning schedules and develop examination tests. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Lecture graduate-level SBB student trainees in both didactic and practical areas of Transfusion Medicine following regulatory standards. Coordinate faculty lectures and committee planning meeting schedule. Develop committee’s agenda to review development in immunohematology and blood banking field to ensure program is relevant and compliant with national accreditation standards established by AABB. Implement approved policy changes to lecture outlines, curriculum and impacted systems, procedures, and protocol standards. Manage the program’s student admission, interview, and selection process. Develop reference examination tests to evaluate students’ understanding of transfusion medicine theory. Perform review of serologic investigations ranging in complexity from basic to complex, antigen typing and compatibility testing. Review and approve quality control of equipment and reagents. Consult with laboratory staff to assure quality and adequacy of testing. Identify relevant project assignments for students. Monitor student performance, provide counseling, and develop improvement plan opportunities. Participate in test result entry into laboratory computer system, labeling and verification of blood products. Adhere to procedures, regulations, and good manufacturing practices (GMP) maintaining accurate, legible, and complete records Standard Schedule: Part Time, WFH, Variable Hours open to negotiation Pay Information: $40-50k/annually WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree in science or related field required and Certified Specialist in Blood Banking certification, physician, or Scientist with expertise in immunohematology and hemotheraphy. State license may be required where applicable. Responsible for maintaining currency in training as required and obtaining 12 hours of continuing education per year. Experience: Minimum 6 years high complexity testing experience that includes evidence of providing technical or clinical education or equivalent combination of education and related experience required. IRL experience and previous immunohematology case review preferred. Skills & Abilities: Excellent organizational skills and the ability to handle multiple priorities effectively. Effective communication / interpersonal skills and excellent technical skills required. Must have very good home-based internet connectivity. Working knowledge of word processing, spreadsheet, database applications. Evidence of continuing professional education is required. Ability to work on a team. Travel: May involve some travel. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): SBB (ASCP) and/or experience in a Reference Laboratory BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
POSITION SUMMARY:
Under the direction of the Director of Case Management, the Intensive Clinical Care Manager will provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. This position will focus on especially on APLA Health patients that have difficulty staying engaged in primary and HIV medical care due to psychosocial stressors including homelessness, post-traumatic response and other mental health challenges, and/or complicated medical co-morbidities. The ICCM will connect and engage patients in clinical settings or, as needed, in their homes or elsewhere in the community. Using a Trauma-Informed lens, the ICCM will outreach and engage patients, complete screenings, link to APLA Health resources that patients may be eligible for and, as necessary, provide ongoing assessment, case planning, and direct case management. The ICCM will provide services through the Division of HIV and STD prevention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Plan, coordinate, implement and evaluate a Patient Retention intervention aimed at finding out-of-care APLA Health patients.
Conduct trauma-focused screenings, provide brief education on trauma, and complete either one-on-one or group psychoeducation classes for patients impacted by trauma.
Help impacted patients navigate and link to APLA Health resources that they may be eligible for including Medical Care Coordination, Benefits, Housing, and other HIV+ support services.
Provide behavioral health referrals, advocacy, and service information to patients, as needed.
Use the Transtheoretical model of behavior change to support improved health outcomes for patients including treatment engagement and retention, medication adherence, risk reduction, and health provider communication.
Maintain ongoing contact with patients and monitor progress related to goals set in the individual care plan.
Coordinate and communicate among members of the patient’s care team including medical providers, mental health/addiction providers, allied health, community resources, and other team members. Participate in interdisciplinary case conferences for assigned case management patients.
Engage in ongoing Trauma-Informed trainings with our community partner, Cicatelli Associates, to stay up-to-date on Trauma-Informed Care best practices.
Conduct periodic and brief Trauma-Informed Care in-service trainings for clinical staff to help reinforce the cultural practice of Trauma-Informed Care at our clinical sites.
Document services in eClinicalWorks, Casewatch, and/or other charting and data collection systems as appropriate. Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring patient safety, and maintaining professional boundaries.
Attend trainings and case conference meetings as required.
Prepare monthly reports and statistics as requested.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A Master’s Degree in Social Work, or Counseling.
At least one year of experience providing care coordination or case management in either a clinical or a community-based setting.
Specific training/experience working with people living with HIV/AIDS preferred.
Bilingual English/Spanish is preferred, but not required
Experience in working with culturally diverse communities with the ability to be culturally sensitive and appropriate.
Strong interpersonal skills and the ability to relate to individuals who may not share basic commonalities, including value systems and behavior norms.
Ability to provide service to individuals with diverse economic, social, racial, and cultural backgrounds
Knowledge of:
Interviewing and crisis management techniques
Psychosocial and mental health factors affecting quality of life
Data management;
HIV/AIDS prevention, care and treatment, and substance use disorders
Health education principles and program evaluation.
Ability to:
Identify and implement outreach and engagement strategies
Respond effectively to client crisis situations
Interview and assess needs of clients
Develop individual service plans aimed toward resolving client needs
Communicate effectively, both written and verbally
Work well under tight deadlines
Coordinate multiple tasks
Learn specific systems quickly and thoroughly
Communicate effectively with a diverse population;
Identify and update community resources;
Proofread, edit and format written materials;
Conduct group presentations, operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is both a clinic-based and field-based position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Oct 25, 2023
Full time
POSITION SUMMARY:
Under the direction of the Director of Case Management, the Intensive Clinical Care Manager will provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. This position will focus on especially on APLA Health patients that have difficulty staying engaged in primary and HIV medical care due to psychosocial stressors including homelessness, post-traumatic response and other mental health challenges, and/or complicated medical co-morbidities. The ICCM will connect and engage patients in clinical settings or, as needed, in their homes or elsewhere in the community. Using a Trauma-Informed lens, the ICCM will outreach and engage patients, complete screenings, link to APLA Health resources that patients may be eligible for and, as necessary, provide ongoing assessment, case planning, and direct case management. The ICCM will provide services through the Division of HIV and STD prevention.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Plan, coordinate, implement and evaluate a Patient Retention intervention aimed at finding out-of-care APLA Health patients.
Conduct trauma-focused screenings, provide brief education on trauma, and complete either one-on-one or group psychoeducation classes for patients impacted by trauma.
Help impacted patients navigate and link to APLA Health resources that they may be eligible for including Medical Care Coordination, Benefits, Housing, and other HIV+ support services.
Provide behavioral health referrals, advocacy, and service information to patients, as needed.
Use the Transtheoretical model of behavior change to support improved health outcomes for patients including treatment engagement and retention, medication adherence, risk reduction, and health provider communication.
Maintain ongoing contact with patients and monitor progress related to goals set in the individual care plan.
Coordinate and communicate among members of the patient’s care team including medical providers, mental health/addiction providers, allied health, community resources, and other team members. Participate in interdisciplinary case conferences for assigned case management patients.
Engage in ongoing Trauma-Informed trainings with our community partner, Cicatelli Associates, to stay up-to-date on Trauma-Informed Care best practices.
Conduct periodic and brief Trauma-Informed Care in-service trainings for clinical staff to help reinforce the cultural practice of Trauma-Informed Care at our clinical sites.
Document services in eClinicalWorks, Casewatch, and/or other charting and data collection systems as appropriate. Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to: mandated reporting, provision of effective services, case documentation, patient confidentiality/HIPAA regulations, ensuring patient safety, and maintaining professional boundaries.
Attend trainings and case conference meetings as required.
Prepare monthly reports and statistics as requested.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A Master’s Degree in Social Work, or Counseling.
At least one year of experience providing care coordination or case management in either a clinical or a community-based setting.
Specific training/experience working with people living with HIV/AIDS preferred.
Bilingual English/Spanish is preferred, but not required
Experience in working with culturally diverse communities with the ability to be culturally sensitive and appropriate.
Strong interpersonal skills and the ability to relate to individuals who may not share basic commonalities, including value systems and behavior norms.
Ability to provide service to individuals with diverse economic, social, racial, and cultural backgrounds
Knowledge of:
Interviewing and crisis management techniques
Psychosocial and mental health factors affecting quality of life
Data management;
HIV/AIDS prevention, care and treatment, and substance use disorders
Health education principles and program evaluation.
Ability to:
Identify and implement outreach and engagement strategies
Respond effectively to client crisis situations
Interview and assess needs of clients
Develop individual service plans aimed toward resolving client needs
Communicate effectively, both written and verbally
Work well under tight deadlines
Coordinate multiple tasks
Learn specific systems quickly and thoroughly
Communicate effectively with a diverse population;
Identify and update community resources;
Proofread, edit and format written materials;
Conduct group presentations, operate standard office equipment including Microsoft Office (Word, Excel, PowerPoint); and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is both a clinic-based and field-based position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID vaccination and booster or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
POSITION SUMMARY:
Under the direction of the Nursing Director, provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. The LVN Case Manager will coordinate with all parties involved in the care of the patient to provide effective and culturally competent care and treatment for people living with HIV and other chronic diseases. The LVN Case Manager will target people who are receiving or will receive HIV/PrEP injectables; track all request for refills, prior authorizations, and patient assistance program. The LVN Case Manager in conjunction with the Lead Medication Enroller, and clinical RNs will work in a collaborative effort to ensure medications are tracked- including refills, patient appointments and labs fall within the targeted time frame. The LVN will provide nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Case Management:
Perform patient care functions within the scope of competency as prescribed by health care provider(s) following established protocols, policies and procedures.
Identifies patients that have missed appointments for their injectables to reengage them in treatment
HIV/PrEP injectables:
Collaborate with Lead Medication Enroller and Clinical RNs
Track / log medication ordered, received by each assigned clinic
Input medication inventory into eCW upon delivery of medication
Maintain and audit medication inventory regularly
Track / log patient appointments kept and missed for injectable; reschedule as necessary- inform provider
Ensure appropriate labs have been ordered before/after injectable
Ensure orders for injections and follow up appointment instructions are placed for nurse visits
Ensure patient has appropriate appointment type scheduled within targeted time frame
Remind patient of lab order and injectable appointment
Assist with scheduling appointment as necessary
Convey medication refill authorizations to pharmacies as directed by the health care providers following established protocols.
Provide medical information and education to patients, following established protocols and guidelines.
Provide and appropriately document health education to patients.
Assist front office staff in making appropriate arrangements for patients who arrive late for appointments or for whom an appointment needs to be rescheduled, by reviewing the medical record and determining how soon and where the patient should be seen
Clinical as needed:
Provide clinical support to medical providers before and after primary care visits so as to ensure the timely delivery of quality medical care.
Refer individuals who test positive for an STD for immediate treatment.
Treat patients diagnosed with sexually transmitted infections (STIs) in a timely manner as ordered by a provider and according to APLAHW clinical STI treatment guidelines.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High School diploma or GED equivalent.
Current CA LVN license.
Minimum of two years’ experience as licensed vocational nurse and/or 5+ years as a Medical Assistant in an Internal Medicine or Family Medicine practice a plus.
Current certification as an HIV Counselor or receive certification within ninety days of employment.
Experience working in a nonprofit environment a plus
Skill and knowledge to maintain current LVN license/certificate.
Knowledge of:
Knowledge and experience working with target populations, including individuals who use IV drugs and sexual minorities, including transgender persons, a plus.
HIPAA certified and knowledge of informed consent.
Knowledge of medical terminology.
Knowledge of all safety requirements when handling bio-hazardous specimens or contaminated instruments.
Knowledge of MSDS and emergency treatments.
Knowledge of referral processing.
Ability to:
Ability to use computerized patient care systems.
Ability to perform accurate quality control and patient sample testing for waived tests.
Work independently with minimal direction.
Work effectively with diverse staff, volunteers and professionals.
Be at ease and work with a diverse group (ethnic, class, gender, sexual orientation) of individuals who may hold a wide range of opinions regarding prevention needs.
Engage in community/coalition building.
Multitask.
Meet multiple deadlines in a rapidly changing environment
Maintain patient confidentiality.
Ensure that HIV Counseling/Testing services have the following qualities: 1) nonjudgmental 2) are harm reduction focused 3) are sex positive 4) are LGBT positive.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. Some weekend/evening work may be required. Local travel (within LA County) may be required. COVID vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Oct 23, 2023
Full time
POSITION SUMMARY:
Under the direction of the Nursing Director, provide the appropriate level of coordinated health care services for patients of APLA Health & Wellness. The LVN Case Manager will coordinate with all parties involved in the care of the patient to provide effective and culturally competent care and treatment for people living with HIV and other chronic diseases. The LVN Case Manager will target people who are receiving or will receive HIV/PrEP injectables; track all request for refills, prior authorizations, and patient assistance program. The LVN Case Manager in conjunction with the Lead Medication Enroller, and clinical RNs will work in a collaborative effort to ensure medications are tracked- including refills, patient appointments and labs fall within the targeted time frame. The LVN will provide nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Case Management:
Perform patient care functions within the scope of competency as prescribed by health care provider(s) following established protocols, policies and procedures.
Identifies patients that have missed appointments for their injectables to reengage them in treatment
HIV/PrEP injectables:
Collaborate with Lead Medication Enroller and Clinical RNs
Track / log medication ordered, received by each assigned clinic
Input medication inventory into eCW upon delivery of medication
Maintain and audit medication inventory regularly
Track / log patient appointments kept and missed for injectable; reschedule as necessary- inform provider
Ensure appropriate labs have been ordered before/after injectable
Ensure orders for injections and follow up appointment instructions are placed for nurse visits
Ensure patient has appropriate appointment type scheduled within targeted time frame
Remind patient of lab order and injectable appointment
Assist with scheduling appointment as necessary
Convey medication refill authorizations to pharmacies as directed by the health care providers following established protocols.
Provide medical information and education to patients, following established protocols and guidelines.
Provide and appropriately document health education to patients.
Assist front office staff in making appropriate arrangements for patients who arrive late for appointments or for whom an appointment needs to be rescheduled, by reviewing the medical record and determining how soon and where the patient should be seen
Clinical as needed:
Provide clinical support to medical providers before and after primary care visits so as to ensure the timely delivery of quality medical care.
Refer individuals who test positive for an STD for immediate treatment.
Treat patients diagnosed with sexually transmitted infections (STIs) in a timely manner as ordered by a provider and according to APLAHW clinical STI treatment guidelines.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High School diploma or GED equivalent.
Current CA LVN license.
Minimum of two years’ experience as licensed vocational nurse and/or 5+ years as a Medical Assistant in an Internal Medicine or Family Medicine practice a plus.
Current certification as an HIV Counselor or receive certification within ninety days of employment.
Experience working in a nonprofit environment a plus
Skill and knowledge to maintain current LVN license/certificate.
Knowledge of:
Knowledge and experience working with target populations, including individuals who use IV drugs and sexual minorities, including transgender persons, a plus.
HIPAA certified and knowledge of informed consent.
Knowledge of medical terminology.
Knowledge of all safety requirements when handling bio-hazardous specimens or contaminated instruments.
Knowledge of MSDS and emergency treatments.
Knowledge of referral processing.
Ability to:
Ability to use computerized patient care systems.
Ability to perform accurate quality control and patient sample testing for waived tests.
Work independently with minimal direction.
Work effectively with diverse staff, volunteers and professionals.
Be at ease and work with a diverse group (ethnic, class, gender, sexual orientation) of individuals who may hold a wide range of opinions regarding prevention needs.
Engage in community/coalition building.
Multitask.
Meet multiple deadlines in a rapidly changing environment
Maintain patient confidentiality.
Ensure that HIV Counseling/Testing services have the following qualities: 1) nonjudgmental 2) are harm reduction focused 3) are sex positive 4) are LGBT positive.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. Some weekend/evening work may be required. Local travel (within LA County) may be required. COVID vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
POSITION SUMMARY:
Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
Handle all scheduling calls and transfer other calls/patient inquires as appropriate.
Schedule patient appointments according to clinic scheduling protocols.
Register patients in eClinicalWorks according to clinic protocols.
Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.
Coordinate with other call center agents to improve customer service.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required.
At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred.
Bilingual English/Spanish required.
Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite)
Call Center operations
HIPAA and OSHA guidelines
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility
Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Be customer service oriented
Possess great active listening skills
Strong telephone etiquette
Maintain strictest confidentiality of patients
Maintain a strict discipline in time management
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
Communicate effectively with patients, staff, peers, and superiors
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Oct 17, 2023
Full time
POSITION SUMMARY:
Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
Handle all scheduling calls and transfer other calls/patient inquires as appropriate.
Schedule patient appointments according to clinic scheduling protocols.
Register patients in eClinicalWorks according to clinic protocols.
Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.
Coordinate with other call center agents to improve customer service.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required.
At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred.
Bilingual English/Spanish required.
Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite)
Call Center operations
HIPAA and OSHA guidelines
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility
Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Be customer service oriented
Possess great active listening skills
Strong telephone etiquette
Maintain strictest confidentiality of patients
Maintain a strict discipline in time management
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
Communicate effectively with patients, staff, peers, and superiors
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Close Date: 10/29/2023
Monthly Salary Range: $5,875 - $8,663
Work Location: Hillsboro, OR (On-Site)
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OSPHL) in Hillsboro, Oregon has a career opportunity for a Lab Quality and Safety Manager (Operations & Policy Analyst 3) to implement quality management and safety systems at the Oregon State Public Health Laboratory (OSPHL). Click here to learn about OSPHL.
This is a full-time, permanent, management service position and is not represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies .
The Oregon State Public Health Laboratory (OSPHL) has been actively protecting the public's health since 1903 by supporting state and local infectious disease control efforts, preventing metabolic disorders detectable at birth, and assuring the quality of testing in clinical and environmental laboratories.
What will you do?
As the Lab Quality and Safety Manager you will update, review, and execute policies that define the expectation for Quality Management and Laboratory Safety at the OSPHL. You will support a safe work environment by overseeing a comprehensive safety program for a complex laboratory composed of biosafety level 2 and biosafety level 3 spaces, ensuring employee safety and compliance with OSHA, CDC Select Agent Program, and the College of American Pathologists, while encapsulating culture of continuous quality improvement.
Responsibilities may include:
Creating and implementing quality management and safety systems
Conducting comprehensive ongoing operational research and assessments
Creating and providing training
Reviewing and updating policies
Providing consultation support to OSPHL staff
In addition, this position is responsible for maintaining a laboratory quality management system in compliance with the College of American Pathologists Laboratory Accreditation Program, including administration of the laboratory document control system, and overseeing and approving method evaluations.
What's in it for you? Join our team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with minimal out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year.
3 additional paid personal business days each year.
8 hours of paid sick leave accrued each month.
Progressive vacation leave accrual starts at 10 hours each month with increases every 5 years.
Pension and Retirement
Public Service Loan Forgiveness (PSLF)
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Continuous growth and development opportunities.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Minimum Qualifications:
A Bachelor's Degree in medical technology, biology, microbiology, or a closely related field, AND four (4) years of professional-level evaluative, analytical, and planning work experience (two of the four years must be in a clinical laboratory).
OR;
A combination of experience and education equivalent to seven (7) years of experience related to the knowledge and skills of this position (two of the seven years must be in a clinical laboratory).
Desired Attributes:
Certification in biosafety is preferred.
Experience of Biosafety Level 2 and Biosafety Level 3 operations and practices.
Experience in project management.
Experience performing risk assessments and evaluating findings to recommend changes in policies or processes.
Experience with lab-wide safety practices and policies that protect staff and visitors.
Experience coordinating a safety program.
Experience performing root cause analysis of issues identified for operational changes.
Experience promoting a culturally competent and diverse work environment and/or personal, lived experience that demonstrates your abilities for this position.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position will be conducted at the Oregon State Public Health Laboratory: 7202 NE Evergreen Parkway, Suite 100, Hillsboro, OR 97124.
How to Apply
Please apply via the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Lab-Quality-and-Safety-Manager--Operations---Policy-Analyst-3---Hillsboro--OR--On-Site-_REQ-139974
Oct 13, 2023
Full time
Close Date: 10/29/2023
Monthly Salary Range: $5,875 - $8,663
Work Location: Hillsboro, OR (On-Site)
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OSPHL) in Hillsboro, Oregon has a career opportunity for a Lab Quality and Safety Manager (Operations & Policy Analyst 3) to implement quality management and safety systems at the Oregon State Public Health Laboratory (OSPHL). Click here to learn about OSPHL.
This is a full-time, permanent, management service position and is not represented by a union. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies .
The Oregon State Public Health Laboratory (OSPHL) has been actively protecting the public's health since 1903 by supporting state and local infectious disease control efforts, preventing metabolic disorders detectable at birth, and assuring the quality of testing in clinical and environmental laboratories.
What will you do?
As the Lab Quality and Safety Manager you will update, review, and execute policies that define the expectation for Quality Management and Laboratory Safety at the OSPHL. You will support a safe work environment by overseeing a comprehensive safety program for a complex laboratory composed of biosafety level 2 and biosafety level 3 spaces, ensuring employee safety and compliance with OSHA, CDC Select Agent Program, and the College of American Pathologists, while encapsulating culture of continuous quality improvement.
Responsibilities may include:
Creating and implementing quality management and safety systems
Conducting comprehensive ongoing operational research and assessments
Creating and providing training
Reviewing and updating policies
Providing consultation support to OSPHL staff
In addition, this position is responsible for maintaining a laboratory quality management system in compliance with the College of American Pathologists Laboratory Accreditation Program, including administration of the laboratory document control system, and overseeing and approving method evaluations.
What's in it for you? Join our team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with minimal out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year.
3 additional paid personal business days each year.
8 hours of paid sick leave accrued each month.
Progressive vacation leave accrual starts at 10 hours each month with increases every 5 years.
Pension and Retirement
Public Service Loan Forgiveness (PSLF)
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Continuous growth and development opportunities.
Click here to learn more about State of Oregon benefits.
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Minimum Qualifications:
A Bachelor's Degree in medical technology, biology, microbiology, or a closely related field, AND four (4) years of professional-level evaluative, analytical, and planning work experience (two of the four years must be in a clinical laboratory).
OR;
A combination of experience and education equivalent to seven (7) years of experience related to the knowledge and skills of this position (two of the seven years must be in a clinical laboratory).
Desired Attributes:
Certification in biosafety is preferred.
Experience of Biosafety Level 2 and Biosafety Level 3 operations and practices.
Experience in project management.
Experience performing risk assessments and evaluating findings to recommend changes in policies or processes.
Experience with lab-wide safety practices and policies that protect staff and visitors.
Experience coordinating a safety program.
Experience performing root cause analysis of issues identified for operational changes.
Experience promoting a culturally competent and diverse work environment and/or personal, lived experience that demonstrates your abilities for this position.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this position will be conducted at the Oregon State Public Health Laboratory: 7202 NE Evergreen Parkway, Suite 100, Hillsboro, OR 97124.
How to Apply
Please apply via the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Lab-Quality-and-Safety-Manager--Operations---Policy-Analyst-3---Hillsboro--OR--On-Site-_REQ-139974
$5,000 Sign-On Bonus
Relocation allowance available.
POSITION SUMMARY
A Judi’s House Bilingual Grief Counselor is a passionate, committed, and dedicated mental health professional who wants to contribute to the organizational vision that no child should be alone in grief. The Grief Counselor participates in direct service and training by leading the therapeutic group process, conducting psychosocial assessments, providing individual and family counseling, aiding in the professional development of trainees, supporting the research initiative, presenting/participating in outreach and education opportunities, and supporting volunteer recruitment. The role supports Spanish-language clinical services at Judi’s House by contributing to the clinical milieu, guiding best practices, and advancing the JEDI initiative at the organization.
ESSENTIAL DUTIES/RESPONSIBILITIES
Clinical
Meet regularly with Program Leadership for clinical and organizational consultation/supervision
Facilitate grief-therapy groups up to three evenings per week
Ensure quality and effectiveness of groups by adhering to the established curricula
Conduct individual, family, couples, and play therapy sessions as assigned
Assesses individuals and families making recommendations for clinically appropriate therapeutic services
Responsible for maintaining clinically accurate and timely electronic health record management
Participate in additional program events and client activities
Support recruitment of diverse trainees and volunteers who are representative of our community
Conduct internship and volunteer orientations
Provide consultation and clinical support for crisis assessment and intervention
Provide one hour of clinical supervision per week, per assigned trainee
Provide a minimum of one clinical in-service training per training cohort
Guide the clinical and professional development of assigned trainee as well as all trainees based on collaborative roles (e.g. co-facilitating groups, interview presentation or client consultation)
Assist Grief Care Coordination team with community-based referrals
Expand the network of community referrals with a specific focus on Spanish-language services
Support material translation
Work collaboratively within the clinical team and throughout the organization
Responsible for participating in Continuing Education (CE) in accordance with DORA and licensing requirements for the current biennium
Research and Evaluation
Evaluate program effectiveness through observation, experience, and gathering feedback
Participate in standard data collection processes
Assist in development and oversight of the program curricula, activities, and materials
Community
Respond to inquiries from the community about grief support services
Assist with the organization’s public education program by conducting trainings at community partner organizations
Seek out and participate in outreach efforts to recruit families by making presentations and attending community events
Other duties and responsibilities:
Promote the values of JH/JAG throughout the organization and external relationships
Attend team and organizational meetings, activities, and events as required
Collaborate with JH/JAG staff and perform job duties to advance the organization’s mission and vision
Demonstrate ability to work independently and within a team, seeking guidance as appropriate
Comply with all organizational policies and procedures
Commitment to JH/JAG mission
Supervisory Duties
Works with Clinical Training Manager to supervise trainees.
Qualifications
Licensure
Active and registered license with the Colorado Department of Regulatory Agencies as an LCSW, LMFT or LPC or psychologist. Out-of-state applicants who are license eligible are invited to apply.
Education and Experience
Minimum of 2 years post-master experience in grief counseling/support AND/OR child and adolescent counseling/therapy in Spanish and English
Experience conducting assessments and providing therapeutic services to children and their families
Effective communication and public speaking skills in Spanish and English
Experience with grief, loss, and trauma as they relate to providing therapy to bereaved children and families
Familiarity with diverse populations and local community resources
Written and oral Spanish fluency
Knowledge and Skills
Personal values for respect, compassion, courage, and accountability.
Direct experience in clinical service delivery where bereavement, grief, and trauma are the primary presenting concerns for children and families.
Demonstrated capacity to work with diverse populations, including clients, staff, and community partners.
A commitment to strengthening Justice, Equity, Diversity, and Inclusion through their role.
Excellent written and verbal communication skills.
Exemplary attention to detail, time management, and organizational skills.
Proven involvement/knowledge of evaluation and research activities and processes.
Physical Requirements
Prolonged periods of sitting at a desk working on a computer
Frequently required to sit, talk, hear, stand, walk, bend, stoop, squat, and use hands to fingers, handle or feel, reach with hands and arms.
Must be able to lift 25 pounds at a time.
About Us:
Judi’s House/JAG Institute (JH/JAG) is the only free-standing organization in Metro Denver devoted solely to supporting grieving youth and families through comprehensive care, research, education, and advocacy. Its mission is to help children and families grieving a death find connection and healing. Since 2002, JH/JAG has supported nearly 14,000 individuals, and educated many thousands more, toward the vision that no child should be alone in grief. The integration of research and practice in a community-based center has uniquely positioned JH/JAG to create social change around the issue of childhood bereavement—elevating it as a public priority and serving as a national leader in the effort to increase access to effective grief care for bereaved children and families.
Judi’s House expects to achieve its vision by adhering to four core values: Compassion, Accountability, Courage, and Respect . Nothing is more important than having a team of people that incorporates these values and holds each other accountable for living this culture every day at Judi’s House.
Our Commitment to Justice, Equity, Diversity, and Inclusion
Judi’s House/JAG Institute centers justice, equity, diversity, and inclusion. We strive to welcome, respect, value, and support our clients, staff, board of directors, and volunteers. Grief is a universal experience. Yet, we know that there are significant barriers that prevent some from accessing grief care. Therefore, we are taking active steps to engage in ongoing learning, reflect the families in our community, respond to the cultural needs of our clients, and address discrimination and inequity.
In fulfilling our mission to help grieving children and families, we are committed to courageously fostering justice, equity, diversity, and inclusion by continually adhering to the following in all aspects of our organization:
Create safe space for all.
Invite, engage, and respect every voice to inform our practices.
Show humility, recognizing who we are and what we don’t know.
Address systemic injustices and inequities that impact how communities are supported in navigating their grief.
Lead with our core values to move toward our vision that no child should be alone in grief.
The Position:
The Bilingual Grief Counselor position is a full time, exempt position working onsite.
This position primarily works four ten-hour shifts Monday – Thursdays and requires evening work up to three times a week.
Although some remote work is possible, this position is primarily onsite and in the community.
Salary range for this role is: $66,284-$79,095.50.
The Benefits:
$5,000 Sign-On Bonus
Relocation allowance available.
A knowledgeable, mission-driven team.
Generous leave policies
Four-day work weeks
Employer sponsored health insurance
401k Match Program
Professional development funding
Monthly celebrations
The Location:
Our new purpose-built 26,000 square foot home is nestled between Central Park and Aurora -- just a few blocks east of the Stanley Marketplace. Surrounded by children and families from diverse backgrounds, our new location is ideal for our work. We take great pride in making Judi’s House feel like home—providing a safe space for children and their caregivers to explore their grief and find connection and healing.
Why Should You Apply?
Mission driven work
Great benefits
Interested?
To apply visit: https://judishouse.org/about-us/career-opportunities/
Judi’s House is an equal opportunity employer committed in policy and practice to recruit, hire, train and promote, in all job classifications, without regard to race, color, ancestry, creed, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, political service, gender identity, affiliation or disability or other classes protected by federal or state law. Judi’s House does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
All offers are conditional on successful background checks. Our background checks include a search on the National Sex Offenders registry, and local, state, and federal criminal databases.
Oct 13, 2023
Full time
$5,000 Sign-On Bonus
Relocation allowance available.
POSITION SUMMARY
A Judi’s House Bilingual Grief Counselor is a passionate, committed, and dedicated mental health professional who wants to contribute to the organizational vision that no child should be alone in grief. The Grief Counselor participates in direct service and training by leading the therapeutic group process, conducting psychosocial assessments, providing individual and family counseling, aiding in the professional development of trainees, supporting the research initiative, presenting/participating in outreach and education opportunities, and supporting volunteer recruitment. The role supports Spanish-language clinical services at Judi’s House by contributing to the clinical milieu, guiding best practices, and advancing the JEDI initiative at the organization.
ESSENTIAL DUTIES/RESPONSIBILITIES
Clinical
Meet regularly with Program Leadership for clinical and organizational consultation/supervision
Facilitate grief-therapy groups up to three evenings per week
Ensure quality and effectiveness of groups by adhering to the established curricula
Conduct individual, family, couples, and play therapy sessions as assigned
Assesses individuals and families making recommendations for clinically appropriate therapeutic services
Responsible for maintaining clinically accurate and timely electronic health record management
Participate in additional program events and client activities
Support recruitment of diverse trainees and volunteers who are representative of our community
Conduct internship and volunteer orientations
Provide consultation and clinical support for crisis assessment and intervention
Provide one hour of clinical supervision per week, per assigned trainee
Provide a minimum of one clinical in-service training per training cohort
Guide the clinical and professional development of assigned trainee as well as all trainees based on collaborative roles (e.g. co-facilitating groups, interview presentation or client consultation)
Assist Grief Care Coordination team with community-based referrals
Expand the network of community referrals with a specific focus on Spanish-language services
Support material translation
Work collaboratively within the clinical team and throughout the organization
Responsible for participating in Continuing Education (CE) in accordance with DORA and licensing requirements for the current biennium
Research and Evaluation
Evaluate program effectiveness through observation, experience, and gathering feedback
Participate in standard data collection processes
Assist in development and oversight of the program curricula, activities, and materials
Community
Respond to inquiries from the community about grief support services
Assist with the organization’s public education program by conducting trainings at community partner organizations
Seek out and participate in outreach efforts to recruit families by making presentations and attending community events
Other duties and responsibilities:
Promote the values of JH/JAG throughout the organization and external relationships
Attend team and organizational meetings, activities, and events as required
Collaborate with JH/JAG staff and perform job duties to advance the organization’s mission and vision
Demonstrate ability to work independently and within a team, seeking guidance as appropriate
Comply with all organizational policies and procedures
Commitment to JH/JAG mission
Supervisory Duties
Works with Clinical Training Manager to supervise trainees.
Qualifications
Licensure
Active and registered license with the Colorado Department of Regulatory Agencies as an LCSW, LMFT or LPC or psychologist. Out-of-state applicants who are license eligible are invited to apply.
Education and Experience
Minimum of 2 years post-master experience in grief counseling/support AND/OR child and adolescent counseling/therapy in Spanish and English
Experience conducting assessments and providing therapeutic services to children and their families
Effective communication and public speaking skills in Spanish and English
Experience with grief, loss, and trauma as they relate to providing therapy to bereaved children and families
Familiarity with diverse populations and local community resources
Written and oral Spanish fluency
Knowledge and Skills
Personal values for respect, compassion, courage, and accountability.
Direct experience in clinical service delivery where bereavement, grief, and trauma are the primary presenting concerns for children and families.
Demonstrated capacity to work with diverse populations, including clients, staff, and community partners.
A commitment to strengthening Justice, Equity, Diversity, and Inclusion through their role.
Excellent written and verbal communication skills.
Exemplary attention to detail, time management, and organizational skills.
Proven involvement/knowledge of evaluation and research activities and processes.
Physical Requirements
Prolonged periods of sitting at a desk working on a computer
Frequently required to sit, talk, hear, stand, walk, bend, stoop, squat, and use hands to fingers, handle or feel, reach with hands and arms.
Must be able to lift 25 pounds at a time.
About Us:
Judi’s House/JAG Institute (JH/JAG) is the only free-standing organization in Metro Denver devoted solely to supporting grieving youth and families through comprehensive care, research, education, and advocacy. Its mission is to help children and families grieving a death find connection and healing. Since 2002, JH/JAG has supported nearly 14,000 individuals, and educated many thousands more, toward the vision that no child should be alone in grief. The integration of research and practice in a community-based center has uniquely positioned JH/JAG to create social change around the issue of childhood bereavement—elevating it as a public priority and serving as a national leader in the effort to increase access to effective grief care for bereaved children and families.
Judi’s House expects to achieve its vision by adhering to four core values: Compassion, Accountability, Courage, and Respect . Nothing is more important than having a team of people that incorporates these values and holds each other accountable for living this culture every day at Judi’s House.
Our Commitment to Justice, Equity, Diversity, and Inclusion
Judi’s House/JAG Institute centers justice, equity, diversity, and inclusion. We strive to welcome, respect, value, and support our clients, staff, board of directors, and volunteers. Grief is a universal experience. Yet, we know that there are significant barriers that prevent some from accessing grief care. Therefore, we are taking active steps to engage in ongoing learning, reflect the families in our community, respond to the cultural needs of our clients, and address discrimination and inequity.
In fulfilling our mission to help grieving children and families, we are committed to courageously fostering justice, equity, diversity, and inclusion by continually adhering to the following in all aspects of our organization:
Create safe space for all.
Invite, engage, and respect every voice to inform our practices.
Show humility, recognizing who we are and what we don’t know.
Address systemic injustices and inequities that impact how communities are supported in navigating their grief.
Lead with our core values to move toward our vision that no child should be alone in grief.
The Position:
The Bilingual Grief Counselor position is a full time, exempt position working onsite.
This position primarily works four ten-hour shifts Monday – Thursdays and requires evening work up to three times a week.
Although some remote work is possible, this position is primarily onsite and in the community.
Salary range for this role is: $66,284-$79,095.50.
The Benefits:
$5,000 Sign-On Bonus
Relocation allowance available.
A knowledgeable, mission-driven team.
Generous leave policies
Four-day work weeks
Employer sponsored health insurance
401k Match Program
Professional development funding
Monthly celebrations
The Location:
Our new purpose-built 26,000 square foot home is nestled between Central Park and Aurora -- just a few blocks east of the Stanley Marketplace. Surrounded by children and families from diverse backgrounds, our new location is ideal for our work. We take great pride in making Judi’s House feel like home—providing a safe space for children and their caregivers to explore their grief and find connection and healing.
Why Should You Apply?
Mission driven work
Great benefits
Interested?
To apply visit: https://judishouse.org/about-us/career-opportunities/
Judi’s House is an equal opportunity employer committed in policy and practice to recruit, hire, train and promote, in all job classifications, without regard to race, color, ancestry, creed, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, political service, gender identity, affiliation or disability or other classes protected by federal or state law. Judi’s House does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
All offers are conditional on successful background checks. Our background checks include a search on the National Sex Offenders registry, and local, state, and federal criminal databases.
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, and PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Stays current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and 1 year experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, Medicare, My Health LA, and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID 19 vaccination and Booster or Medical/Religious exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Oct 06, 2023
Full time
POSITION SUMMARY:
Under the direction of the Enrollment & Eligibility Manager, and in accordance with HRSA contract requirements, the Enrollment Specialist I assists clients, either directly or through referral, with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, and MHLA, as well as with the process of accessing Public Benefits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Screen clients using PointCare for eligibility in and assist with enrollment/re-enrollment in Covered CA, Medi-Cal, Medicare, MHLA, commercial products, Ryan White, ADAP, and PrEP-AP as well as with the process of accessing Public Benefits.
Serve as the APLA Health & Wellness point of contact for addressing issues related to health plans that are part of independent physicians associations (IPAs) that APLAHW contracts with, including, but not limited to Health Care LA IPA and Regal Medical Group.
Documents contacts and maintains files, utilizing Point Care for enrollment allowing them to accurately qualify and enroll patients into coverage, faster.
Stays current with APLA Health programs.
Follow up to verify the status of enrollment applications and assist clients who are experiencing problems.
Complete a comprehensive benefits and qualified health insurance assessment for each client.
Maintain and update all client records via eClinicalWorks electronic health record system and reviews to verify and ensure data entered are accurate.
Answer and respond to incoming telephone calls and emails regarding eligibility in qualified health plans and Public Benefits according to agency policy.
Describe what a summary of benefits document is and where to locate a summary of benefits. Explain where to find information about provider networks.
Collaborate with other programs at APLA Health & Wellness and other service organizations to facilitate the provision of services.
Maintain an extensive awareness of client resources, both agency-wide and Federally Qualified community based healthcare organization (FQHC).
Prepare reports and client records as required to meet APLA Health & Wellness, city, state, and federal program requirements.
Follow agency policies and maintain agency standards with regards to client confidentiality and HIPAA compliance.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
A high school diploma and 1 year experience in benefits enrollment. Must be trained as a Medi-Cal Enroller, Covered CA Certified Enrollment Counselor (CEC) and ADAP/OA HIPP/PrEP-AP Enroller or acquire these certifications within six (6) months of hire. A proficiency in writing, proofreading and grammar skills is important, as well as interpersonal customer service skills. Bilingual Spanish/English required.
Knowledge of:
Interviewing and assessment techniques; vocational rehabilitation and/or related occupational fields, knowledge of word processing and eClinicalWorks electronic health records data entry; HIV disease and related chronic illness and disability issues; comprehensive understanding of public benefits programs and policies; qualified health plans, including, but not limited to Covered CA, Medi-Cal, Medicare, My Health LA, and Ryan White. Must have knowledge of the healthcare field.
Ability to:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Work under minimal supervision; assess psychosocial and occupational/vocational needs; utilize agency and community resources; communicate effectively (orally and in writing) in both one-on-one and public settings; respond with empathy to the needs of clients, staff and volunteers; participate as a member of a team operating in a diverse, multi-cultural environment.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID 19 vaccination and Booster or Medical/Religious exemption required.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Cummins Behavioral Health Systems, Inc
Crawfordsville, IN
Cummins Behavioral Health Systems has an immediate opportunity for an experienced case manager/life skills specialist or a recent graduate with a background in social work and/or mental health care, for a rewarding career as a Youth Life Skills Specialist . This position will join our treatment team in Montgomery County , providing therapy and coordinating treatment with their clinical team at schools in the Crawfordsville, Indiana area.
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Duties Include :
Provide children with face-to-face contact for the purpose of coaching, teaching, or using motivational interviewing to assist the consumer in meeting Person-Centered Treatment Plan goals.
Communicate and collaborate with school administration, counselors, and teachers on a consistent and timely basis via telephone, email, and face-to-face to address the needs and progress of consumers and their families.
Schedule work hours in accordance with the needs of the specific school satellite location; this may include early morning hours and after school hours in the homes of the consumers.
Education and experience :
Bachelor's degree in Social Work, Mental Health Counseling, Psychology, Sociology, or a related degree in human service field is required or
Associate's degree in human services or related field and (2) years previous direct care experience in social services, behavioral health, school-based, etc.; or
High school graduate or GED and four (4) years previous direct care experience in social services, behavioral health, school-based, etc; or
Two years' of post-bachelors work experience in mental health is preferred.
Should be creative, passionate, fun, and able to engage persons with diverse backgrounds.
Benefits include :
Excellent work life balance (paid time off and holidays)
Comprehensive insurance package
Matching contributions to your 401K program
Competitive salaries
Professional and Leadership Training and advancement
Diverse career tracts
Clinical support from leaders in field
Learn about the many rewards of a career with Cummins. Apply today!
www.cumminsbhs.org
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/227885-47726.html
Oct 01, 2023
Full time
Cummins Behavioral Health Systems has an immediate opportunity for an experienced case manager/life skills specialist or a recent graduate with a background in social work and/or mental health care, for a rewarding career as a Youth Life Skills Specialist . This position will join our treatment team in Montgomery County , providing therapy and coordinating treatment with their clinical team at schools in the Crawfordsville, Indiana area.
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health , Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community mental/behavioral health and addiction services centers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Duties Include :
Provide children with face-to-face contact for the purpose of coaching, teaching, or using motivational interviewing to assist the consumer in meeting Person-Centered Treatment Plan goals.
Communicate and collaborate with school administration, counselors, and teachers on a consistent and timely basis via telephone, email, and face-to-face to address the needs and progress of consumers and their families.
Schedule work hours in accordance with the needs of the specific school satellite location; this may include early morning hours and after school hours in the homes of the consumers.
Education and experience :
Bachelor's degree in Social Work, Mental Health Counseling, Psychology, Sociology, or a related degree in human service field is required or
Associate's degree in human services or related field and (2) years previous direct care experience in social services, behavioral health, school-based, etc.; or
High school graduate or GED and four (4) years previous direct care experience in social services, behavioral health, school-based, etc; or
Two years' of post-bachelors work experience in mental health is preferred.
Should be creative, passionate, fun, and able to engage persons with diverse backgrounds.
Benefits include :
Excellent work life balance (paid time off and holidays)
Comprehensive insurance package
Matching contributions to your 401K program
Competitive salaries
Professional and Leadership Training and advancement
Diverse career tracts
Clinical support from leaders in field
Learn about the many rewards of a career with Cummins. Apply today!
www.cumminsbhs.org
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/227885-47726.html
Leading the Way in Newborn Health: Join Us as a Newborn Screening Public Health Nurse-Supervisor in Oregon!
The Oregon State Public Health Laboratory, Newborn Screening Section , situated in Hillsboro, Oregon, has a career opportunity for a Newborn Screening Public Health Nurse-Supervisor (Public Health Nurse 2) to perform the critical functions of case management/follow-up of newborns who are “at risk” for a congenital disorder identified through screening, and lead the follow-up unit staff.
The Newborn Screening Section (NBS) of the Oregon State Public Health Laboratory performs testing to detect congenital disorders in newborn babies, including: PKU, Sickle Cell Disease, Congenital Hypothyroidism, Severe Combined Immunodeficiency, and more. The purpose is to provide timely detection and intervention to prevent life-long mental or physical impairment or death, related to the disorder.
As the Newborn Screening (NBS) Public Health Nurse-Supervisor, you will establish policies and procedures to ensure timely and appropriate follow-up of newborn screening samples and test results and provide medical and test interpretation consultations to medical providers and families for all conditions listed on the Oregon newborn screening panel. You will also plan, organize, and conduct evaluations of NBS follow-up services.
This position serves as a key contact between internal staff, OHSU consultants, primary care providers and submitters, and is responsible for orientation, mentoring, and acts as a lead worker for Newborn Screen follow-up staff. This position is considered essential and may be required to work during inclement weather or other hazardous conditions.
Responsibilities may include:
Support recruitment, on-boarding and off-board of all NBS follow-up unit staff.
Provide direction and guidance for all NBS follow-up unit staff including training, orientation, performance reviews, and goal setting.
Maintain clinical awareness of NBS follow-up processes.
Support NBS Section Manager with Workday processes for all NBS follow-up unit staff.
Work with NBS Program Manager on staff development, retention, and succession planning for the NBS follow-up unit.
Maintain expertise in case management, follow-up, diagnosis, and treatment of infants with congenital disorders on the screening panel.
Maintain awareness on all HR policies and procedures that affect NBS follow-up unit staff.
Work with NBS follow-up unit to build a strong team that is equity-focused through anti-racism training and resources.
Work with the NBS program manager and the manager of the operations team to coordinate the sample receiving, accessioning, and reporting process.
Assist in the design and development of NBS projects in cooperation with OSPHL leadership, laboratory staff, and medical consultants.
This is a full-time, permanent, classified position that is represented by a union. This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.
What's in it for you? Join our team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with minimal out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year.
3 additional paid personal business days each year.
8 hours of paid sick leave accrued each month.
Progressive vacation leave accrual starts at 8 hours each month with increases every 5 years.
Pension and Retirement
Public Service Loan Forgiveness (PSLF)
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Continuous growth and development opportunities.
Click here to learn more about State of Oregon benefits.
Monthly Salary Range: $6,316 - $9,588
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Minimum Qualifications: A master’s degree in either Nursing or Public Health and four years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative, or teaching experience, OR; A bachelor's degree in Nursing and five years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising administrative or teaching experience.
Special Qualifications: Must have a valid license to practice as a registered nurse in Oregon. Must be able to travel in-state (Oregon) and out-of-state, and travel overnight.
Desired Attributes:
Applied professional experience in newborn screening specimen collection.
Experience applying principles of management, process improvement, resource allocation, strategic planning, and leadership directives.
Experience applying practices and procedures of administrative systems typical to complex organizations.
Experience applying techniques and methods of disseminating communication within an organization.
Experience with the executive and legislative decision-making process.
Experience in electronic data exchange systems and messaging design and configurations.
Public health systems and data experience.
Working knowledge of clinical health care systems.
Experience with data collection and use methodologies.
Preference may be given to applicants with a nursing degree in public health or an equivalent clinical field.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this role will be performed at the Oregon State Public Health Laboratory, located at 7202 NE Evergreen Parkway, Hillsboro, OR 97124. Must have a valid driver's license or means of daily and overnight reliable transportation. Must be able to travel in-state and out-of-state, and travel overnight. Travel is expected to attend meetings, and conferences, make presentations, and meet with partners. May occasionally be required to work more than eight hours per day and weekends during public health emergencies.
How to Apply:
Please apply at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Newborn-Screening-Public-Health-Nurse-Supervisor--Public-Health-Nurse-2---Hillsboro--OR--On-Site-_REQ-137912
Close Date: 10/03/2023
Sep 20, 2023
Full time
Leading the Way in Newborn Health: Join Us as a Newborn Screening Public Health Nurse-Supervisor in Oregon!
The Oregon State Public Health Laboratory, Newborn Screening Section , situated in Hillsboro, Oregon, has a career opportunity for a Newborn Screening Public Health Nurse-Supervisor (Public Health Nurse 2) to perform the critical functions of case management/follow-up of newborns who are “at risk” for a congenital disorder identified through screening, and lead the follow-up unit staff.
The Newborn Screening Section (NBS) of the Oregon State Public Health Laboratory performs testing to detect congenital disorders in newborn babies, including: PKU, Sickle Cell Disease, Congenital Hypothyroidism, Severe Combined Immunodeficiency, and more. The purpose is to provide timely detection and intervention to prevent life-long mental or physical impairment or death, related to the disorder.
As the Newborn Screening (NBS) Public Health Nurse-Supervisor, you will establish policies and procedures to ensure timely and appropriate follow-up of newborn screening samples and test results and provide medical and test interpretation consultations to medical providers and families for all conditions listed on the Oregon newborn screening panel. You will also plan, organize, and conduct evaluations of NBS follow-up services.
This position serves as a key contact between internal staff, OHSU consultants, primary care providers and submitters, and is responsible for orientation, mentoring, and acts as a lead worker for Newborn Screen follow-up staff. This position is considered essential and may be required to work during inclement weather or other hazardous conditions.
Responsibilities may include:
Support recruitment, on-boarding and off-board of all NBS follow-up unit staff.
Provide direction and guidance for all NBS follow-up unit staff including training, orientation, performance reviews, and goal setting.
Maintain clinical awareness of NBS follow-up processes.
Support NBS Section Manager with Workday processes for all NBS follow-up unit staff.
Work with NBS Program Manager on staff development, retention, and succession planning for the NBS follow-up unit.
Maintain expertise in case management, follow-up, diagnosis, and treatment of infants with congenital disorders on the screening panel.
Maintain awareness on all HR policies and procedures that affect NBS follow-up unit staff.
Work with NBS follow-up unit to build a strong team that is equity-focused through anti-racism training and resources.
Work with the NBS program manager and the manager of the operations team to coordinate the sample receiving, accessioning, and reporting process.
Assist in the design and development of NBS projects in cooperation with OSPHL leadership, laboratory staff, and medical consultants.
This is a full-time, permanent, classified position that is represented by a union. This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.
What's in it for you? Join our team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with minimal out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year.
3 additional paid personal business days each year.
8 hours of paid sick leave accrued each month.
Progressive vacation leave accrual starts at 8 hours each month with increases every 5 years.
Pension and Retirement
Public Service Loan Forgiveness (PSLF)
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Continuous growth and development opportunities.
Click here to learn more about State of Oregon benefits.
Monthly Salary Range: $6,316 - $9,588
The Oregon Health Authority is committed to:
Eliminating health inequities in Oregon by 2030
Becoming an anti-racist organization
Developing and promoting culturally and linguistically appropriate programs, and
Developing and retaining a diverse, inclusive, and equitable workforce that represents the diversity, cultures, strengths, and values of the people of Oregon.
Minimum Qualifications: A master’s degree in either Nursing or Public Health and four years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising, administrative, or teaching experience, OR; A bachelor's degree in Nursing and five years of recent (within the last ten years) nursing experience, which includes two years of nurse supervising administrative or teaching experience.
Special Qualifications: Must have a valid license to practice as a registered nurse in Oregon. Must be able to travel in-state (Oregon) and out-of-state, and travel overnight.
Desired Attributes:
Applied professional experience in newborn screening specimen collection.
Experience applying principles of management, process improvement, resource allocation, strategic planning, and leadership directives.
Experience applying practices and procedures of administrative systems typical to complex organizations.
Experience applying techniques and methods of disseminating communication within an organization.
Experience with the executive and legislative decision-making process.
Experience in electronic data exchange systems and messaging design and configurations.
Public health systems and data experience.
Working knowledge of clinical health care systems.
Experience with data collection and use methodologies.
Preference may be given to applicants with a nursing degree in public health or an equivalent clinical field.
Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.
Working Conditions:
The work of this role will be performed at the Oregon State Public Health Laboratory, located at 7202 NE Evergreen Parkway, Hillsboro, OR 97124. Must have a valid driver's license or means of daily and overnight reliable transportation. Must be able to travel in-state and out-of-state, and travel overnight. Travel is expected to attend meetings, and conferences, make presentations, and meet with partners. May occasionally be required to work more than eight hours per day and weekends during public health emergencies.
How to Apply:
Please apply at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Newborn-Screening-Public-Health-Nurse-Supervisor--Public-Health-Nurse-2---Hillsboro--OR--On-Site-_REQ-137912
Close Date: 10/03/2023
Cummins Behavioral Health Systems, Inc
Indianapolis, IN, USA 46254
Do you have passion in the social work and/or mental health field? Do you have strong leadership ability, business acumen and the ability to motivate teams and employees to achieve excellent results? If you answered "yes" to all the above, then we have the career for you.
Due to a promotion, Cummins Behavioral Health Systems Inc. is seeking a forward-thinking clinical candidate with a strong background in social work and/or mental health for a new position as Director of Outpatient Operations to lead our Marion County Outpatient Office located in Indianapolis, IN .
Essential job functions include:
Lead and develop teams to manage daily operations with minimum oversight
Develop, implement and manage clinical programs
Excel at community outreach, marketing and business development
Meet or exceed organizational/business unit fiscal and operational goals
Assist in the development and implementation of annual plans and budgets
Ensure all employees receive appropriate orientation and training
Ensure actions of employees consistently reflect Cummins' mission, vision, and values
Promote positive internal and community relations.
Ensure compliance with all internal and external requirements, including the corporate compliance plan.
Complete internal and external reports on a timely basis.
Develop products, programs, and services that meet the clinical and business objectives of the organization.
Take data-based actions that improve operations and clinical outcomes.
Foster a continuous improvement culture.
Maintain professional working relationships horizontally and vertically
Other functions as assigned.
Education/Experience:
The ideal candidate must have a Master's Degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling
Licensure in the State of Indiana as an LCSW, LMHC, or LMFT is preferred
Three to five years' managerial experience, with strong clinical and business experience preferred.
An understanding of financial data and other data management experience is a huge plus.
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Compensation and Benefits:
Competitive salary
Excellent work life balance (paid time off and holidays)
Professional advancement
Diverse career tracts
Comprehensive insurance package
Clinical support from leaders in field
Matching contributions to your 401K program
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/227621-47726.html
Sep 15, 2023
Full time
Do you have passion in the social work and/or mental health field? Do you have strong leadership ability, business acumen and the ability to motivate teams and employees to achieve excellent results? If you answered "yes" to all the above, then we have the career for you.
Due to a promotion, Cummins Behavioral Health Systems Inc. is seeking a forward-thinking clinical candidate with a strong background in social work and/or mental health for a new position as Director of Outpatient Operations to lead our Marion County Outpatient Office located in Indianapolis, IN .
Essential job functions include:
Lead and develop teams to manage daily operations with minimum oversight
Develop, implement and manage clinical programs
Excel at community outreach, marketing and business development
Meet or exceed organizational/business unit fiscal and operational goals
Assist in the development and implementation of annual plans and budgets
Ensure all employees receive appropriate orientation and training
Ensure actions of employees consistently reflect Cummins' mission, vision, and values
Promote positive internal and community relations.
Ensure compliance with all internal and external requirements, including the corporate compliance plan.
Complete internal and external reports on a timely basis.
Develop products, programs, and services that meet the clinical and business objectives of the organization.
Take data-based actions that improve operations and clinical outcomes.
Foster a continuous improvement culture.
Maintain professional working relationships horizontally and vertically
Other functions as assigned.
Education/Experience:
The ideal candidate must have a Master's Degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling
Licensure in the State of Indiana as an LCSW, LMHC, or LMFT is preferred
Three to five years' managerial experience, with strong clinical and business experience preferred.
An understanding of financial data and other data management experience is a huge plus.
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Compensation and Benefits:
Competitive salary
Excellent work life balance (paid time off and holidays)
Professional advancement
Diverse career tracts
Comprehensive insurance package
Clinical support from leaders in field
Matching contributions to your 401K program
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://cumminsbhs.hirecentric.com/jobs/227621-47726.html