Preparedness Manager (North Texas)

  • American Red Cross
  • 2209 Rutland Dr Suite 100, Austin, TX 78758, USA
  • Nov 28, 2017

Job Description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description:

At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross’ mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.

Our disaster volunteers are the heart and soul of our mission to respond to emergencies and provide relief to victims of disasters. They serve in a number of capacities, including Disaster Action Team Member, Disaster Assessment, Caseworker, Mass Care Feeding, Emergency Response Vehicle (ERV) Driver, Shelter Manager/Staff, Disaster Health Services and Disaster Mental Health.

We are currently seeking a Preparedness Manager (North Texas) to work remote in North Texas supporting 16 territories. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 5% of the time.

The Preparedness Manager serves as the lead functional expert in a Red Cross Region for Individual and Community Preparedness and Resilience. Tailoring national program offerings for the Region and communities within the Region, providing technical expertise, and leading local implementation of preparedness and resilience offerings, this position works through regional employees and volunteers to build prepared and resilient communities.

Specific functions of this position include acting as local community preparedness expert and advocate with community groups, elected and appointed officials; program implementation; team building; management of volunteers; and soliciting feedback from end customers.
Works to perform these functions according to the direction provided by the Prepare function at headquarters. Team leadership, supervision, and personnel development is provided by the Regional Disaster Functions/Support Director or the Regional Disaster and Program Officer.

Some Responsibilities:

  • With the entire disaster team, prepare the communities within the Region for disasters so that people suffer less, help their neighbors more, and bounce back faster after an event.
  • Within scope of function, represents the entire disaster cycle of preparedness, response, and recovery.
  • Ensures American Red Cross services are available to diverse communities.
  • Hires, trains, coaches, counsels and evaluates performance of direct reports and volunteers.
  • Achieve target outcomes derived from national, state, and Regional preparedness metrics.
  • Lead the local tailoring and implementation of a comprehensive community preparedness program which engages volunteers and other disaster-cycle employees in getting their communities prepared.
  • Regularly assess hazards and community assets to inform local community preparedness implementation.
  • Serve as subject matter expert for Red Cross preparedness program. Lead cross functional regional team meetings as we plan large scale events such as sound the alarm. This requires building and maintaining relationships with peers, Disaster Program Manager, members of fund development team, executive directors volunteer services, and communications team.


Education: Bachelor’s degree or equivalent combination of education and experience.

Experience: Minimum of 5-7 years’ experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals.

Management Experience: Minimum of 3-5 years’ staff supervisory experience required.

Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions, with an external focus, and team orientation.

Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws.

Must be able to perform all assigned responsibilities under “grey sky” requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity. All full time employees in the disaster cycle must be willing and able to be deployed, as needed.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit to apply.

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