Performs a variety of administrative and receptionist duties in support of the recruitment and general operations of the Department of Human Resources.
Essential Job Functions
Receives and assists visitors and callers to the office; queries visitors and directs them to appropriate staff or offices; answers substantive questions regarding office/department operations for the purpose of facilitating the use of services.
Assists the public, clientele, and others in accessing and making use of department services by advising them regarding their needs and services provided.
Provides assistance to applicants via the Charles County Government online application system.
Supports recruitment efforts in the online system by posting job announcements on the County web site and various other web sites.
Calls candidates to schedule interviews, makes room reservations and other arrangements as needed. Prepares interview packets for each member of the interview panel.
Conducts reference checks on potential employees, calling prior and current supervisors and maintaining detailed notes about contact.
Composes correspondence, memoranda and reports in response to recurring inquiries and situations, including new hire offer letters, Payroll Change Notices, and notification emails to candidates.
Sends monthly Employee News announcements and New Employee Introductions information via email. Tracks data for the announcements and coordinates the New Employee Introduction program.
Keeps supervisor and staff informed of matters; initiates inquiries of County offices and other organizations to obtain information; researches files and records and compiles data for supervisor's review; prepares memos, notes and reports for supervisor.
Receives, sorts, date-stamps, logs, copies and distributes mail/mail log; processes outgoing mail.
Creates and maintains departmental files, including online recruitment files.
Maintains supplies of New Employee Orientation folders and Personnel Policies & Procedures Manuals, along with other HR-related documents and manuals.
Photocopies documents and routes to appropriate staff/department.
Assists with maintenance of electronic archive system.
Assists with processing paperwork for salary actions.
Serves as backup to other Administrative staff during lunch hours, vacations, etc.
Performs related work as required.
Knowledge, Skills, and Abilities (These are pre-employment KSAs that apply only to Essential Job Functions.)
- Modern office procedures and practices including the operation of standard office equipment.