Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Serves as the first point of contact for instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Works closely with Business Office on daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors and/or sponsors to assist students with registration, gathering payment information, and disseminating credential information.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information by following college policies on cybersecurity.
Creates, maintains, and manages comprehensive records, ensuring data integrity and accessibility.
Assists with day-to-day administration of the assigned programs.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree
Experience working in a community college setting
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Apr 17, 2024
Full time
Job Summary
Are you detail-oriented and have strong communication skills? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
Our Business and Community Education department is looking for an Assistant II to join their team. The Business and Community Education department provides services to the community, students and businesses looking for short-term training, continuing education, workforce training, apprenticeships, customized business training and community resources.
As an Assistant II you are responsible for providing administrative support to the Business and Community Education department. Your responsibilities include providing excellent customer service as well as providing support for a variety of special projects, committees, functions, and activities. Additionally, you oversee student records, open enrollment registration, third-party billing, receive payments, and provide customer service and support for instructors and students.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Serves as the first point of contact for instructors, staff, students, families, callers, visitors, and/or customers via in person, telephone, or by email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Assists and directs students with class registration and payment.
Receives transcript and certificate requests, locates information, and sends to student, employer, or college.
Makes business travel arrangements for staff as needed.
Prepares classrooms for instructors, including setup and troubleshooting of equipment, preparation of supplies, and sanitization.
Creates certificates for public and contract training classes as needed.
Responsible for ordering and tracking equipment, office supplies, and maintaining check-in and check-out documentation as needed.
Works closely with Business Office on daily bank balancing.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Works closely with other areas of college that can include other campuses, departments, and the foundation office.
Creates and maintains paper and electronic databases and records.
Coordinates materials and refreshments for activities and meetings include arranging room setup.
Partners with third-party vendors and/or sponsors to assist students with registration, gathering payment information, and disseminating credential information.
Contributes to team effort by accomplishing related results as needed.
Works closely with confidential information by following college policies on cybersecurity.
Creates, maintains, and manages comprehensive records, ensuring data integrity and accessibility.
Assists with day-to-day administration of the assigned programs.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work with minimal supervision.
Demonstrated ability to work a flexible schedule to include evenings and weekends.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Bachelor’s degree
Experience working in a community college setting
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30 pm with potential for occasional weekend or evening hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
This is a Limited Duration appointment with a 24 month duration. With future budget approval, this appointment may have the opportunity to become a permanent position.
Are you an experience Administrative Support professional seeking to support Oregonians from all backgrounds to achieve health, safety, learning and to thrive at home and in their communities. If so, we want you to apply today!
In this position, you will provide administrative support to the System of Care (SOC) staff and Systems of Care Advisory Council (SOCAC) by planning, scheduling, and coordinating SOCAC’s meetings and subcommittee meetings, managing membership lists, processing invoices for stipends, managing timelines for deliverables and reports, and ensuring meeting notes and notices are posted as required by public meeting laws. The council has 25 members that range from youth and family members to child serving agency heads and other professionals from community organizations. The long-range plan and work of the council needs administrative support to ensure the Council’s members and partners contribute contents and submit reviews in time to meet legislatively mandated timelines.
In this position you will be responsible for supporting the SOCAC staff with calendar management, membership communications through meeting minutes and notices, ensuring compliance with supporting legislation, and supporting the timely completion of tasks and deliverables from Council collaborators and members. This role will work closely with both the council, the SOCAC Executive Director, and other council staff to support the council, subcommittees, and workgroup by supporting workflow improvements, coordinating efficient flow of documents and requests requiring action from collaborators and council members, tracking due dates and assisting with timely responses to requests, ensuring timely payment of stipends and other reimbursements for eligible council members and taskforce members, ensuring SOCAC has the necessary forms and procedures to complete our work and ensure effective flow of information, and providing excellent customer service.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are may times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Quarterly in person team meetings are required. Work location can be changed at any time at the discretion of the hiring manager.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
General knowledge of methods and techniques of building community alliances and partnerships.
Proficient (at least 1 year) in partnering with youth and family consumers and/or youth and families who have been involved with child serving systems.
Proficent (at least 1 year) experience working with an equity lens with the goal of decreasing health inequities for Black, Brown, Indigenous and LGBTQIA2S+ communities.
At least intermediate knowledge of/familiarity with primary care, child welfare, juvenile justice, special education, intellectual and developmental disability (I/DD) service delivery system and mental health systems and terminology.
Knowledge in Trauma Informed Care principles and application.
Experience with all Microsoft products, including Teams, Word, PowerPoint and Excel.
Proficient (at least 1 year) experience in generating communications for wide public audiences (public meeting notices, newsletters, web-base communications) preferred.
Advanced proficiency with (at least 3 years) of experience with meeting coordination and taking notes for record preferred.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-152672
Mar 27, 2024
Full time
This is a Limited Duration appointment with a 24 month duration. With future budget approval, this appointment may have the opportunity to become a permanent position.
Are you an experience Administrative Support professional seeking to support Oregonians from all backgrounds to achieve health, safety, learning and to thrive at home and in their communities. If so, we want you to apply today!
In this position, you will provide administrative support to the System of Care (SOC) staff and Systems of Care Advisory Council (SOCAC) by planning, scheduling, and coordinating SOCAC’s meetings and subcommittee meetings, managing membership lists, processing invoices for stipends, managing timelines for deliverables and reports, and ensuring meeting notes and notices are posted as required by public meeting laws. The council has 25 members that range from youth and family members to child serving agency heads and other professionals from community organizations. The long-range plan and work of the council needs administrative support to ensure the Council’s members and partners contribute contents and submit reviews in time to meet legislatively mandated timelines.
In this position you will be responsible for supporting the SOCAC staff with calendar management, membership communications through meeting minutes and notices, ensuring compliance with supporting legislation, and supporting the timely completion of tasks and deliverables from Council collaborators and members. This role will work closely with both the council, the SOCAC Executive Director, and other council staff to support the council, subcommittees, and workgroup by supporting workflow improvements, coordinating efficient flow of documents and requests requiring action from collaborators and council members, tracking due dates and assisting with timely responses to requests, ensuring timely payment of stipends and other reimbursements for eligible council members and taskforce members, ensuring SOCAC has the necessary forms and procedures to complete our work and ensure effective flow of information, and providing excellent customer service.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are may times that the work will need to be conducted at the primary work location listed in this announcement, the Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Quarterly in person team meetings are required. Work location can be changed at any time at the discretion of the hiring manager.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An associate degree in general office occupations and two years of secretarial or administrative support experience that includes coordinating office procedures, preparing narrative and statistical reports, and administrative data collection and analysis;
OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
General knowledge of methods and techniques of building community alliances and partnerships.
Proficient (at least 1 year) in partnering with youth and family consumers and/or youth and families who have been involved with child serving systems.
Proficent (at least 1 year) experience working with an equity lens with the goal of decreasing health inequities for Black, Brown, Indigenous and LGBTQIA2S+ communities.
At least intermediate knowledge of/familiarity with primary care, child welfare, juvenile justice, special education, intellectual and developmental disability (I/DD) service delivery system and mental health systems and terminology.
Knowledge in Trauma Informed Care principles and application.
Experience with all Microsoft products, including Teams, Word, PowerPoint and Excel.
Proficient (at least 1 year) experience in generating communications for wide public audiences (public meeting notices, newsletters, web-base communications) preferred.
Advanced proficiency with (at least 3 years) of experience with meeting coordination and taking notes for record preferred.
How to apply:
Complete the online application at oregonjobs.org using job number REQ-152672
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Mar 15, 2024
Full time
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Alcohol, Drug Addiction & Mental Health Services Board of Cuyahoga County
2012 West 25th Street, Cleveland, Ohio 44113
Job description
The Adult and Children Behavioral Health unit consists of the monitoring and planning of public behavioral health adult and children’s programs in Cuyahoga County. Under the supervision of the Director of Adult Behavioral Health Programs, performs administrative and secretarial support duties to the Adult, and Children Program, Planning and System Development staff which may include a variety of Medical, Nursing, and Social Service’s professionals. Duties will include administrative office management duties or functions/tasks, operation of various office equipment, develop and maintain various record keeping databases, and use of computer programs to process correspondence and reports of the ADAMHS Board. Assists the Directors and departmental staff in carrying out day-to-day tasks. Maintains information by applicable rules and procedures regarding confidentiality.
High School Diploma or equivalent with proficiency in computer skills, typing and use of office machines (faxes, copiers, printers, etc.).
Two years experience in office and administrative support or a degree or certification in office management
Must be a self-starter, have the able to follow directions, and demonstrate a high level of problem-solving skills.
Must be detail-oriented. Have a professional demeanor.
Must be proficient in Microsoft Office.
Ability to handle multiple tasks and work independently in performing AA duties and tasks. Ability to proofread for detail and accuracy of content and form.
Good verbal and written communication skills.
Find out more about us and view the job description, minimum qualifications, and specific instructions on how to apply by visiting the Job Opportunities page on our website: www.adamhscc.org.
***Only those that apply per the instructions on the ADAMHS Board website will be considered for the position.***
Deadline for applying is 5:00 p.m., Friday, March 29, 2024.
The salary for this position is $40,000.00
We offer a competitive salary, outstanding benefits package and our office is located in a renovated historic building right in the heart of vibrant Ohio City!
This is an excellent opportunity for a qualified individual to work for a quasi-independent part of county government, which is governed by a volunteer Board of Directors. The Board has the legal responsibility and authority for the provision of mental health and addiction treatment and recovery services and contracts with provider agencies to deliver services that assist clients on the road to recovery.
Mar 14, 2024
Full time
Job description
The Adult and Children Behavioral Health unit consists of the monitoring and planning of public behavioral health adult and children’s programs in Cuyahoga County. Under the supervision of the Director of Adult Behavioral Health Programs, performs administrative and secretarial support duties to the Adult, and Children Program, Planning and System Development staff which may include a variety of Medical, Nursing, and Social Service’s professionals. Duties will include administrative office management duties or functions/tasks, operation of various office equipment, develop and maintain various record keeping databases, and use of computer programs to process correspondence and reports of the ADAMHS Board. Assists the Directors and departmental staff in carrying out day-to-day tasks. Maintains information by applicable rules and procedures regarding confidentiality.
High School Diploma or equivalent with proficiency in computer skills, typing and use of office machines (faxes, copiers, printers, etc.).
Two years experience in office and administrative support or a degree or certification in office management
Must be a self-starter, have the able to follow directions, and demonstrate a high level of problem-solving skills.
Must be detail-oriented. Have a professional demeanor.
Must be proficient in Microsoft Office.
Ability to handle multiple tasks and work independently in performing AA duties and tasks. Ability to proofread for detail and accuracy of content and form.
Good verbal and written communication skills.
Find out more about us and view the job description, minimum qualifications, and specific instructions on how to apply by visiting the Job Opportunities page on our website: www.adamhscc.org.
***Only those that apply per the instructions on the ADAMHS Board website will be considered for the position.***
Deadline for applying is 5:00 p.m., Friday, March 29, 2024.
The salary for this position is $40,000.00
We offer a competitive salary, outstanding benefits package and our office is located in a renovated historic building right in the heart of vibrant Ohio City!
This is an excellent opportunity for a qualified individual to work for a quasi-independent part of county government, which is governed by a volunteer Board of Directors. The Board has the legal responsibility and authority for the provision of mental health and addiction treatment and recovery services and contracts with provider agencies to deliver services that assist clients on the road to recovery.
Keeping Washington Clean and Evergreen The Human Resources Office (HRO) within the Department of Ecology is looking to fill an HR Tech Consultant (Human Resource Consultant Assistant 2) position. This position is located in our Headquarters Office in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. This position is a member of the Human Resource Technical Team, that monitors and maintains Human Resource Management System (HRMS) data entry, as well as administers protected leave programs. In this role, you will exhibit excellent customer service by ensuring we have received necessary paperwork to ensure the smooth on-boarding of new employees and paperwork necessary for internal movement of Ecology employees. You will be responsible for some Human Resource Management data entry, file maintenance, and other process improvement projects. This is a great opportunity to gain entry level experience in the Human Resource field. Note: This is a non-permanent position that is scheduled to end on June 30, 2025. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Tele-work options for this position: This position will work in the office five days per week. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? You will assist your team members on the Technical Team to ensure we are receiving all necessary new hire paperwork for new employees, and for any internal movement actions for existing Ecology employees. You will help complete student loan forgiveness forms, verifications of employment forms, some inquiries from the Employment Security Department, assist with HRMS entry for select actions, and help to ensure our central files are up-to-date and maintained. What you will do:
Manage the onboarding paperwork for Washington Conservation Corps (WCC) and Ecology Youth Corps (EYC) members, by accurately entering new/rehires and separations into in the Human Resource Management System (HRMS), complete Personnel Action Forms (PA40’s) for EYC crew members and submit paperwork to our payroll partners.
Track paperwork for all Ecology hires, to ensure we are receiving all necessary new hire forms. These forms include employee information, affirmative action and demographics, I-9, new employee checklists, and emergency contact.
Complete Public Service Loan Forgiveness forms as they are received.
Receive and complete employment verifications received via telephone, fax, email, or mail by verifying employment of current or former employees in a timely manner. Process and complete necessary forms or letters, providing our payroll partners with the necessary forms to complete the request.
Assist in maintaining up-to-date position and personnel files. This includes printing completed, approved paperwork, and filing them in the appropriate place in the correct file.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. Four years of combined experience and/or education: Experience : Office experience which includes two years of customer service experience. Applicable experience may include some or all of the following:
Answering phone calls from internal and/or external customers.
Providing customer service to internal and/or external customers.
Responsibilities related to maintaining a filing system.
Responsibilities related to tracking paperwork to ensure the office has received all necessary components for the specific action intended.
Front desk/reception responsibilities.
All experience and education combinations that meet the requirements for this position: Possible Combinations College credit hours or degree. Years of required experience – as listed above. Combination 1No college credit hours or degree.4 years of office experience, which includes at least two years of customer service experience. Combination 230-59 semester or 45-89 quarter credits.3 years of office experience, which includes at least two years of customer service experience. Combination 360-89 semester or 90-134 quarter credits (AA degree).2 years of office experience, which includes at least two years of customer service experience. Combination 490-119 semester or 135-179 quarter credits.1 year of office experience, which includes experience in customer service.Combination 5 A Bachelor's Degree or above.No experience.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Mollie Clinton at Mollie.Clinton@ecy.wa.gov Please do not contact Mollie to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Feb 27, 2024
Full time
Keeping Washington Clean and Evergreen The Human Resources Office (HRO) within the Department of Ecology is looking to fill an HR Tech Consultant (Human Resource Consultant Assistant 2) position. This position is located in our Headquarters Office in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. This position is a member of the Human Resource Technical Team, that monitors and maintains Human Resource Management System (HRMS) data entry, as well as administers protected leave programs. In this role, you will exhibit excellent customer service by ensuring we have received necessary paperwork to ensure the smooth on-boarding of new employees and paperwork necessary for internal movement of Ecology employees. You will be responsible for some Human Resource Management data entry, file maintenance, and other process improvement projects. This is a great opportunity to gain entry level experience in the Human Resource field. Note: This is a non-permanent position that is scheduled to end on June 30, 2025. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Tele-work options for this position: This position will work in the office five days per week. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? You will assist your team members on the Technical Team to ensure we are receiving all necessary new hire paperwork for new employees, and for any internal movement actions for existing Ecology employees. You will help complete student loan forgiveness forms, verifications of employment forms, some inquiries from the Employment Security Department, assist with HRMS entry for select actions, and help to ensure our central files are up-to-date and maintained. What you will do:
Manage the onboarding paperwork for Washington Conservation Corps (WCC) and Ecology Youth Corps (EYC) members, by accurately entering new/rehires and separations into in the Human Resource Management System (HRMS), complete Personnel Action Forms (PA40’s) for EYC crew members and submit paperwork to our payroll partners.
Track paperwork for all Ecology hires, to ensure we are receiving all necessary new hire forms. These forms include employee information, affirmative action and demographics, I-9, new employee checklists, and emergency contact.
Complete Public Service Loan Forgiveness forms as they are received.
Receive and complete employment verifications received via telephone, fax, email, or mail by verifying employment of current or former employees in a timely manner. Process and complete necessary forms or letters, providing our payroll partners with the necessary forms to complete the request.
Assist in maintaining up-to-date position and personnel files. This includes printing completed, approved paperwork, and filing them in the appropriate place in the correct file.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. Four years of combined experience and/or education: Experience : Office experience which includes two years of customer service experience. Applicable experience may include some or all of the following:
Answering phone calls from internal and/or external customers.
Providing customer service to internal and/or external customers.
Responsibilities related to maintaining a filing system.
Responsibilities related to tracking paperwork to ensure the office has received all necessary components for the specific action intended.
Front desk/reception responsibilities.
All experience and education combinations that meet the requirements for this position: Possible Combinations College credit hours or degree. Years of required experience – as listed above. Combination 1No college credit hours or degree.4 years of office experience, which includes at least two years of customer service experience. Combination 230-59 semester or 45-89 quarter credits.3 years of office experience, which includes at least two years of customer service experience. Combination 360-89 semester or 90-134 quarter credits (AA degree).2 years of office experience, which includes at least two years of customer service experience. Combination 490-119 semester or 135-179 quarter credits.1 year of office experience, which includes experience in customer service.Combination 5 A Bachelor's Degree or above.No experience.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Mollie Clinton at Mollie.Clinton@ecy.wa.gov Please do not contact Mollie to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: In this position you provide administrative support for two reference testing laboratories (IRL) the American Rare Donor Program (ARDP) staff, and will act as a production assistant for a peer-reviewed scientific publications released quarterly. Administrative support involves placing internal and external purchases, scheduling meetings, test report management and billing support as well as managing ARDP communications to rare donors, including through use of a custom web-based application. Production assistant tasks involve communication with authors, peer-reviewers, subscribers and e-publishing staff as well as use of a web-based platform for manuscript submission and peer-review. A successful candidate will have strong computer and organizational skills, be able to manage multiple tasks and multiple projects simultaneously, and be self-motivated, with excellent written and oral communication skills. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Prepare and maintain memos, records, reports, data or correspondence for staff signature. Review correspondence for consistency with corporate policies and practices. May assist in the development of presentations. Perform general administrative duties such as maintaining and collecting data, coordinating the provision of organizational services (i.e. purchasing, supplies, catering, copying/printing), coordinating unit mail and communication flow, assisting in expenditure tracking and budget preparation. Screen telephone and office callers and resolve routine inquiries. Answer routine requests and direct others to supervisor, appropriate staff member or another office. Schedule and maintain calendar of appointments, meetings, events, program initiatives and travel itineraries. May relieve other administrative staff in the unit during temporary absences. Standard Schedule: Monday-Friday 8-4:30 (or could be 8:30 to 5:00 pm) Pay Information: $23.00 WHAT YOU NEED TO SUCCEED: Education: High School or equivalent is required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: Good verbal and written communication skills. Proficient in personal computer use and Microsoft Office Suite. Proficient typing skills are required. Ability to work on a team. Ability to work independently; self-driven; Team Focused BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. WHAT YOU NEED TO KNOW: In this position you provide administrative support for two reference testing laboratories (IRL) the American Rare Donor Program (ARDP) staff, and will act as a production assistant for a peer-reviewed scientific publications released quarterly. Administrative support involves placing internal and external purchases, scheduling meetings, test report management and billing support as well as managing ARDP communications to rare donors, including through use of a custom web-based application. Production assistant tasks involve communication with authors, peer-reviewers, subscribers and e-publishing staff as well as use of a web-based platform for manuscript submission and peer-review. A successful candidate will have strong computer and organizational skills, be able to manage multiple tasks and multiple projects simultaneously, and be self-motivated, with excellent written and oral communication skills. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: Prepare and maintain memos, records, reports, data or correspondence for staff signature. Review correspondence for consistency with corporate policies and practices. May assist in the development of presentations. Perform general administrative duties such as maintaining and collecting data, coordinating the provision of organizational services (i.e. purchasing, supplies, catering, copying/printing), coordinating unit mail and communication flow, assisting in expenditure tracking and budget preparation. Screen telephone and office callers and resolve routine inquiries. Answer routine requests and direct others to supervisor, appropriate staff member or another office. Schedule and maintain calendar of appointments, meetings, events, program initiatives and travel itineraries. May relieve other administrative staff in the unit during temporary absences. Standard Schedule: Monday-Friday 8-4:30 (or could be 8:30 to 5:00 pm) Pay Information: $23.00 WHAT YOU NEED TO SUCCEED: Education: High School or equivalent is required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Skills & Abilities: Good verbal and written communication skills. Proficient in personal computer use and Microsoft Office Suite. Proficient typing skills are required. Ability to work on a team. Ability to work independently; self-driven; Team Focused BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Keeping Washington Clean and Evergreen The Air Quality program within the Department of Ecology is looking to fill the Deputy Program Manager's Assistant (Administrative Assistant 3) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. This position reports directly to the Air Quality Deputy Program Manager, with a primary focus on performing high-level administrative and secretarial support duties for the Air Quality Program, management team, and staff. A significant part of this positions will be supporting hiring and onboarding staff, as well as coordinating program-wide events, such as: an all-staff meeting, trainings, etc. The position will be instrumental in supporting teams that address air pollution. Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The mission of the Air Quality Program (AQP) is to protect and improve air quality in Washington. The Air Quality Program’s vision is clean, healthy air and climate for all of Washington. Tele-work options for this position: This position will be eligible for up to a 60% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, we will review applications on February 26, 2024. In order to be considered, please submit an application on or before February 25, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role you will, organize and effectively prioritize multiple competing tasks and have the opportunity to work on fast paced issues which are part of the Governor’s key priorities. You will be part of and support a team with diverse skills and expertise to further our environmental mission. What you will do: Maintain confidentiality and keep managers informed of significant issues.
Assist with time management by working closely with managers to ensure that calendars are kept up to date and accurate.
Independently organize the hiring process including: setting up interviews, compiling and distributing interview packets, and escorting interviewees.
Assist with onboarding of new staff in a timely and effective manner including ensuring that necessary paperwork for new hires is fully completed.
Organize and coordinate the Air Quality All-Staff meeting and other similar program wide meetings.
Coordinate travel arrangements and agency-required documentation for managers and staff as needed for attendance at meetings, conferences and training, both in and out-of-state.
Independently coordinate preparation, proofreading, signatures, and packaging of documents, including reports, for manager and Ecology executive management briefing and/or approval.
Complete and process internal and external correspondence, including typing, proofreading/formatting, distributing, and filing documents reflecting agency standards to ensure it is clear and concise.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of 4 years of experience and/or education as described below:
Experience: In clerical, secretarial, bookkeeping, accounting, or general administrative office work experience.
Education: In business administration, public administration or closely allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations
College credit hours or degree
Years of required experience
Combination 1
High School Diploma or equivalent, no college credit hours or degree
4 years of experience
Combination 2
30-59 semester or 45-89 quarter credits
3 years of experience
Combination 3
60-89 semester or 90-134 quarter credits (AA degree)
2 years of experience
Combination 4
90-119 semester or 135-179 quarter credits
1 year of experience
Combination 5
A Bachelor's Degree or above
No experience required
OR
One year of experience as an Administrative Assistant 2, with the Department of Ecology.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Knowledge of office procedures and practices; business management, communication, and correspondence practices.
Ability to work independently; read, understand, and interpret policies and procedures; develop written reports; work effectively with others; excellent verbal and written communication skills.
Excellent computer skills and a high level of proficiency using Microsoft’s Windows Operating System and Microsoft Office software (including Outlook, Word, Excel, SharePoint, and Power Point).
Demonstrated success in managing detailed administrative tasks and projects in support of program wide functions.
Experience supporting environmental regulatory efforts and editing technical documents.
Experience with meeting or event planning.
Experience administering webinars and other web-based communications using software such as Microsoft Teams and Zoom.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Rob Dengel at: Rob.Dengel@ecy.wa.gov . Please do not contact Rob to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Feb 12, 2024
Full time
Keeping Washington Clean and Evergreen The Air Quality program within the Department of Ecology is looking to fill the Deputy Program Manager's Assistant (Administrative Assistant 3) position. This position is located in our Headquarters Office in Lacey, WA. Upon hire, you must live within a commutable distance from the duty station. This position reports directly to the Air Quality Deputy Program Manager, with a primary focus on performing high-level administrative and secretarial support duties for the Air Quality Program, management team, and staff. A significant part of this positions will be supporting hiring and onboarding staff, as well as coordinating program-wide events, such as: an all-staff meeting, trainings, etc. The position will be instrumental in supporting teams that address air pollution. Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The mission of the Air Quality Program (AQP) is to protect and improve air quality in Washington. The Air Quality Program’s vision is clean, healthy air and climate for all of Washington. Tele-work options for this position: This position will be eligible for up to a 60% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, we will review applications on February 26, 2024. In order to be considered, please submit an application on or before February 25, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role you will, organize and effectively prioritize multiple competing tasks and have the opportunity to work on fast paced issues which are part of the Governor’s key priorities. You will be part of and support a team with diverse skills and expertise to further our environmental mission. What you will do: Maintain confidentiality and keep managers informed of significant issues.
Assist with time management by working closely with managers to ensure that calendars are kept up to date and accurate.
Independently organize the hiring process including: setting up interviews, compiling and distributing interview packets, and escorting interviewees.
Assist with onboarding of new staff in a timely and effective manner including ensuring that necessary paperwork for new hires is fully completed.
Organize and coordinate the Air Quality All-Staff meeting and other similar program wide meetings.
Coordinate travel arrangements and agency-required documentation for managers and staff as needed for attendance at meetings, conferences and training, both in and out-of-state.
Independently coordinate preparation, proofreading, signatures, and packaging of documents, including reports, for manager and Ecology executive management briefing and/or approval.
Complete and process internal and external correspondence, including typing, proofreading/formatting, distributing, and filing documents reflecting agency standards to ensure it is clear and concise.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of 4 years of experience and/or education as described below:
Experience: In clerical, secretarial, bookkeeping, accounting, or general administrative office work experience.
Education: In business administration, public administration or closely allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations
College credit hours or degree
Years of required experience
Combination 1
High School Diploma or equivalent, no college credit hours or degree
4 years of experience
Combination 2
30-59 semester or 45-89 quarter credits
3 years of experience
Combination 3
60-89 semester or 90-134 quarter credits (AA degree)
2 years of experience
Combination 4
90-119 semester or 135-179 quarter credits
1 year of experience
Combination 5
A Bachelor's Degree or above
No experience required
OR
One year of experience as an Administrative Assistant 2, with the Department of Ecology.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Knowledge of office procedures and practices; business management, communication, and correspondence practices.
Ability to work independently; read, understand, and interpret policies and procedures; develop written reports; work effectively with others; excellent verbal and written communication skills.
Excellent computer skills and a high level of proficiency using Microsoft’s Windows Operating System and Microsoft Office software (including Outlook, Word, Excel, SharePoint, and Power Point).
Demonstrated success in managing detailed administrative tasks and projects in support of program wide functions.
Experience supporting environmental regulatory efforts and editing technical documents.
Experience with meeting or event planning.
Experience administering webinars and other web-based communications using software such as Microsoft Teams and Zoom.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Rob Dengel at: Rob.Dengel@ecy.wa.gov . Please do not contact Rob to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
The College of Charleston
Charleston, South Carolina
Assistant Director of Office of Equal Opportunity Programs
Posting Details
POSTING INFORMATION
Internal Title
Assistant Director of Office of Equal Opportunity Programs
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
1
Department
Office of Equal Opportunity Programs
Job Purpose
Performs professional work related to institutional compliance with federal and state non-discrimination laws for the Office of Equal Opportunity Programs (“ EOP ”).
Minimum Requirements
Bachelor’s degree and relevant work experience. Candidates with relevant experience working in a higher education environment or who possess a juris doctorate degree are preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Strong analytical, communication, interpersonal, and excellent organizational skills, time management, and attention to detail is required. Must be able to work independently while keeping Director abreast of all pending matters. The ability to work within and as part of a collaborative team environment is essential. Excellent verbal and written communication skills, including the ability to synthesize information into cogent and logical reports. Must be able to function effectively under pressure, timely manage multiple projects and demonstrate discretion, integrity, sensitivity, and fairness. Must have the ability to initiate and implement administrative procedures and evaluate programs. Must be able to effectively communicate and collaborate with supervisor and other members of the campus, including EOP team. Must be able to meet deadlines and carry out complex oral and written instructions. Position requires work to be performed on-campus. Demonstrated knowledge of and ability to interpret federal and state non-discrimination laws and regulations, including Title VII , ADA , Title IX, Violence Against Women Act ( VAWA ), Pregnant Workers Fairness Act, and SaVE Act. Knowledge of the Clery Act and FERPA . Knowledge of the complexities surrounding sexual assault, sexual harassment and intimate partner violence, preferably in a college setting.
Strong knowledge, skill and experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook, and Teams). Experience with Banner, PeopleAdmin, and Maxient a plus.
Advanced professional understanding and experience working with sensitive and confidential information.
Additional Comments Regarding Position
May be required to work some early mornings and evening hours for occasional meetings or special events.
Special Instructions to Applicants
Applicants are required to submit a cover letter which details your interest in this position. Initial review of applications will begin on 3/01/24 and will continue until the position is filled. Applicants are required to provide reference contact information, at least two of which must be former or current supervisors. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$45,530 - $60,000
Posting Date
02/08/2024
Closing Date
04/01/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024017
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/14984
Job Duties
Job Duties
Activity
Conducts complex assignments and investigations related to matters brought to the Office of Equal Opportunity Programs ( EOP ). Provides direction and guidance to members of the campus community who report concerns or have questions about EOP policies or services, including conducting options and resources meetings. Responsible for conducting research and presenting summarized findings clearly and logically. Makes recommendations and provides solid draft documents to the Director of EOP regarding assigned projects. Responsible for creating and maintaining confidential files. Responsible for serving as an investigator for EOP matters, including sexual misconduct. May assist with employee relations concerns, as needed.
Essential or Marginal
Essential
Percent of Time
45
Activity
Manages the review and approval process for assessing personnel transactions such as requests to post positions, interview requests, and hiring proposals. Provides Director of EOP and Associate Vice President of Human Resources and Employee Success with assessment and recommendations regarding compliance with AA/ EEO rules, regulations, procedures and objectives. Manages all EEO reporting processes. Develops and provides guidance on diversity recruitment and hiring practices. Actively participates in the development and implementation of the College’s Affirmative Action Plan.
Essential or Marginal
Essential
Percent of Time
20
Activity
Responsible for implementing and managing the pregnancy accommodation process for students and employees. Supports the disability accommodation process for employees and visitors to campus, including the interactive accommodation process. Assesses and assists in responding to barrier notifications about campus accessibility concerns.
Essential or Marginal
Essential
Percent of Time
10
Activity
Responsible for creating and managing specialized reports and records, including investigative reports and exhibits. Provides regular updates to the Director of EOP about pending matters. Manages the EOP office website and the development of resources related to campus resources and compliance programs. Leads and develops training initiatives as well as policy and procedure updates. Responsible for a variety of specialized records, reports, and tracking mechanisms. Contributes to strategic planning, budget management, office management, and program development initiatives.
Essential or Marginal
Essential
Percent of Time
25
Feb 09, 2024
Full time
Assistant Director of Office of Equal Opportunity Programs
Posting Details
POSTING INFORMATION
Internal Title
Assistant Director of Office of Equal Opportunity Programs
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
1
Department
Office of Equal Opportunity Programs
Job Purpose
Performs professional work related to institutional compliance with federal and state non-discrimination laws for the Office of Equal Opportunity Programs (“ EOP ”).
Minimum Requirements
Bachelor’s degree and relevant work experience. Candidates with relevant experience working in a higher education environment or who possess a juris doctorate degree are preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Strong analytical, communication, interpersonal, and excellent organizational skills, time management, and attention to detail is required. Must be able to work independently while keeping Director abreast of all pending matters. The ability to work within and as part of a collaborative team environment is essential. Excellent verbal and written communication skills, including the ability to synthesize information into cogent and logical reports. Must be able to function effectively under pressure, timely manage multiple projects and demonstrate discretion, integrity, sensitivity, and fairness. Must have the ability to initiate and implement administrative procedures and evaluate programs. Must be able to effectively communicate and collaborate with supervisor and other members of the campus, including EOP team. Must be able to meet deadlines and carry out complex oral and written instructions. Position requires work to be performed on-campus. Demonstrated knowledge of and ability to interpret federal and state non-discrimination laws and regulations, including Title VII , ADA , Title IX, Violence Against Women Act ( VAWA ), Pregnant Workers Fairness Act, and SaVE Act. Knowledge of the Clery Act and FERPA . Knowledge of the complexities surrounding sexual assault, sexual harassment and intimate partner violence, preferably in a college setting.
Strong knowledge, skill and experience with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook, and Teams). Experience with Banner, PeopleAdmin, and Maxient a plus.
Advanced professional understanding and experience working with sensitive and confidential information.
Additional Comments Regarding Position
May be required to work some early mornings and evening hours for occasional meetings or special events.
Special Instructions to Applicants
Applicants are required to submit a cover letter which details your interest in this position. Initial review of applications will begin on 3/01/24 and will continue until the position is filled. Applicants are required to provide reference contact information, at least two of which must be former or current supervisors. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$45,530 - $60,000
Posting Date
02/08/2024
Closing Date
04/01/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024017
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/14984
Job Duties
Job Duties
Activity
Conducts complex assignments and investigations related to matters brought to the Office of Equal Opportunity Programs ( EOP ). Provides direction and guidance to members of the campus community who report concerns or have questions about EOP policies or services, including conducting options and resources meetings. Responsible for conducting research and presenting summarized findings clearly and logically. Makes recommendations and provides solid draft documents to the Director of EOP regarding assigned projects. Responsible for creating and maintaining confidential files. Responsible for serving as an investigator for EOP matters, including sexual misconduct. May assist with employee relations concerns, as needed.
Essential or Marginal
Essential
Percent of Time
45
Activity
Manages the review and approval process for assessing personnel transactions such as requests to post positions, interview requests, and hiring proposals. Provides Director of EOP and Associate Vice President of Human Resources and Employee Success with assessment and recommendations regarding compliance with AA/ EEO rules, regulations, procedures and objectives. Manages all EEO reporting processes. Develops and provides guidance on diversity recruitment and hiring practices. Actively participates in the development and implementation of the College’s Affirmative Action Plan.
Essential or Marginal
Essential
Percent of Time
20
Activity
Responsible for implementing and managing the pregnancy accommodation process for students and employees. Supports the disability accommodation process for employees and visitors to campus, including the interactive accommodation process. Assesses and assists in responding to barrier notifications about campus accessibility concerns.
Essential or Marginal
Essential
Percent of Time
10
Activity
Responsible for creating and managing specialized reports and records, including investigative reports and exhibits. Provides regular updates to the Director of EOP about pending matters. Manages the EOP office website and the development of resources related to campus resources and compliance programs. Leads and develops training initiatives as well as policy and procedure updates. Responsible for a variety of specialized records, reports, and tracking mechanisms. Contributes to strategic planning, budget management, office management, and program development initiatives.
Essential or Marginal
Essential
Percent of Time
25
Job Summary
Have you ever thought about working with faculty and students? Do you enjoy working in an office setting and are detail oriented? If so, Hawkeye Community College has a great opportunity for you to make a difference in an educational setting.
The School of Applied Technologies is looking for a full-time Administrative Assistant II to join their team. In this position, you will work in a fun and fast paced area that offers a wide variety of day-to-day activities and interactions with exceptional faculty and students. You will provide administrative support to the Dean as well as perform a variety of administrative support services for special projects, committees, functions and activities for our fifteen diverse, career building programs.
Furthermore, as our Administrative Assistant II, you will provide excellent customer service, maintain customer confidence and protect operational integrity by keeping information confidential. Overall, this position is responsible for performing transactional functions such as requisition entry, office scheduling and attending to office phone, email and walk-in traffic.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains Dean’s calendar. Responsible for scheduling meetings, events, and appointments.
Fields incoming office inquiries via in-person, telephone, or email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, messages and office records.
Serves and facilitates college committee meetings, by providing the following services: calendar and room scheduling, agenda preparation, taking meeting minutes, and organizes specific event tasks as assigned by the Dean.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Assists the Dean in reading, researching, and routing correspondence such as drafting letters and documents, collecting and analyzing information, and initiating telecommunications.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Receives, prepares, and submits requisitions into Colleague.
Fields incoming student requests and route to appropriate personnel.
Maintains confidentiality with sensitive information.
May be assigned to assist students regarding class registration.
Participates in campus committees as assigned.
Position Specific Duties
Submits faculty assignments into Colleague, including concurrent assignments.
Fields and submits day-to-day Hawkeye Service requests from faculty and staff into Hippo.
Prepares special assignment pay paperwork and overloads pay paperwork.
Updates the full-time faculty list and adjunct lists each semester, including updating the directory and distribution lists.
Prepares, formats, and displays classroom schedules each semester. Tracks any changes that occur.
Prepares, formats, and displays faculty schedules each semester. Tracks any changes that occur.
Tracks faculty syllabi submissions.
Processes requisitions via Colleague, processes faculty special assignment pay, sub pay, and CSAR.
Submits sub pay for faculty as needed.
Prepares advisory committees to include sending invites, tracking attendance, and taking meeting minutes. Updates advisory committee member lists.
Prepares MORE packets for assigned program, including running student evaluations. Fields incoming calls from students and signs them up for the MORE sessions. Notifies Student Services on which session student is attending; check students on the day of their MORE session; and adds the cluster code into Colleague so they can register for classes.
When applicable, maintains and updates clinical contracts for all clinical sites used by HCC. Sends new contracts and tracks for signatures. Maintains clinical site list for faculty use.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Completion of an Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work independently.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to understand and follow complex oral and written directions.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of general office equipment, procedure and protocols.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Preferred Qualifications
Experience in an educational setting.
Community college experience.
Working Conditions
Anticipated schedule is Monday through Friday days with an occasional evening and weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 09, 2024
Full time
Job Summary
Have you ever thought about working with faculty and students? Do you enjoy working in an office setting and are detail oriented? If so, Hawkeye Community College has a great opportunity for you to make a difference in an educational setting.
The School of Applied Technologies is looking for a full-time Administrative Assistant II to join their team. In this position, you will work in a fun and fast paced area that offers a wide variety of day-to-day activities and interactions with exceptional faculty and students. You will provide administrative support to the Dean as well as perform a variety of administrative support services for special projects, committees, functions and activities for our fifteen diverse, career building programs.
Furthermore, as our Administrative Assistant II, you will provide excellent customer service, maintain customer confidence and protect operational integrity by keeping information confidential. Overall, this position is responsible for performing transactional functions such as requisition entry, office scheduling and attending to office phone, email and walk-in traffic.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains Dean’s calendar. Responsible for scheduling meetings, events, and appointments.
Fields incoming office inquiries via in-person, telephone, or email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, messages and office records.
Serves and facilitates college committee meetings, by providing the following services: calendar and room scheduling, agenda preparation, taking meeting minutes, and organizes specific event tasks as assigned by the Dean.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Assists the Dean in reading, researching, and routing correspondence such as drafting letters and documents, collecting and analyzing information, and initiating telecommunications.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Receives, prepares, and submits requisitions into Colleague.
Fields incoming student requests and route to appropriate personnel.
Maintains confidentiality with sensitive information.
May be assigned to assist students regarding class registration.
Participates in campus committees as assigned.
Position Specific Duties
Submits faculty assignments into Colleague, including concurrent assignments.
Fields and submits day-to-day Hawkeye Service requests from faculty and staff into Hippo.
Prepares special assignment pay paperwork and overloads pay paperwork.
Updates the full-time faculty list and adjunct lists each semester, including updating the directory and distribution lists.
Prepares, formats, and displays classroom schedules each semester. Tracks any changes that occur.
Prepares, formats, and displays faculty schedules each semester. Tracks any changes that occur.
Tracks faculty syllabi submissions.
Processes requisitions via Colleague, processes faculty special assignment pay, sub pay, and CSAR.
Submits sub pay for faculty as needed.
Prepares advisory committees to include sending invites, tracking attendance, and taking meeting minutes. Updates advisory committee member lists.
Prepares MORE packets for assigned program, including running student evaluations. Fields incoming calls from students and signs them up for the MORE sessions. Notifies Student Services on which session student is attending; check students on the day of their MORE session; and adds the cluster code into Colleague so they can register for classes.
When applicable, maintains and updates clinical contracts for all clinical sites used by HCC. Sends new contracts and tracks for signatures. Maintains clinical site list for faculty use.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Completion of an Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work independently.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to understand and follow complex oral and written directions.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of general office equipment, procedure and protocols.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Preferred Qualifications
Experience in an educational setting.
Community college experience.
Working Conditions
Anticipated schedule is Monday through Friday days with an occasional evening and weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from February 8, 2024 through February 18, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Feb 08, 2024
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from February 8, 2024 through February 18, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from January 31, 2024 through February 11, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Jan 31, 2024
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/ or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from January 31, 2024 through February 11, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Jan 04, 2024
Full time
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 29, 2023
Full time
Job Summary
Clark County Public Works Office of the County Engineer is seeking an Office Assistant III (Customer Service Representative) to support the office’s customer service program. Public Works is responsible for building and maintaining infrastructure that our community uses every day to include county roads and parks. This position provides complex customer service to internal and external customers, performing a variety of administrative support activities which contribute to efficient operations and require a thorough understanding of department and county programs and procedures. Public Works staff can be proud of the difference they make each day in the lives of our community. Not only is there the day-to-day work of building and maintaining roads and parks, but there’s also inclement weather events where the staff come together as a team to keep the roads open for the traveling public. During inclement weather, this position is required to work in the office even though other county offices may be closed. Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. This position works in the office 100% of the time. There is not an option for remote or hybrid work. This position works a 9/80 schedule. This schedule consists of working nine hours a day Monday through Thursday and eight hours every other Friday with every other Friday off. This is a represented position within Local 307.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application .
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following: This position is a direct link between the public and Public Works and is vital to the emergency response of the department providing customer service to internal and external customers. Duties may include:
Responding to requests and inquiries, providing information, listening to questions, and explaining procedures according to department guidelines from the public, internal staff, other agencies, and emergency services personnel such as 911 operators and law enforcement or refer to the appropriate source when needed
Responding to email requests and inquiries
Monitor the road maintenance radio
Dispatch road and park maintenance crews, as needed
Creates and assigns work requests for maintenance staff using a maintenance management system
Orders, maintains, and distributes supplies. Conducts related price surveys when required.
Conference room scheduling
Opening and distributing incoming mail
Coordinates and organizes meetings, activities, and functions; schedule rooms, assures notification of participants, arranges for necessary equipment and supplies.
Coordinates and completes a set of complex processes to support the work of internal customers; develops or recommends new processes, systems and work procedures.
Enters requisitions for purchase orders into Workday
Processes purchase card transactions and pays invoices with a purchase card
Process invoices for suppliers
Other duties as assigned
Provides advanced administrative support
Develops and maintains databases for tracking departmental/program information; creates and produces reports from databases as required and necessary.
Organizes and maintains maintenance management records, retrieves information and records as needed.
Researches, interprets, prepares, and maintains a variety of information and documents requiring knowledge of specific program requirements and terminology; creates written correspondence to customers regarding findings.
Works with other departments, agencies or external contacts to research or coordinate work assignments.
Uses spreadsheets to track, analyze and report quantitative information.
Assists in specially assigned or periodic data searches to develop or recover information from standard or non-standard sources.
May work with the public, clients, other departmental personnel, or staff of other agencies to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Performs related duties as required.
Salary Grade
Local 307.6
Salary Range
$23.20 - $30.16- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Clark College’s Social Science and Fine Arts (SOFA) unit is currently accepting applications for a full-time, permanent classified Administrative Assistant 3.
This position provides administrative and general office support to students and faculty in the Social Sciences Division, Behavioral Sciences Division, the Bachelor of Applied Science in Human Services program, and the Bachelor of Applied Science in Teacher Education program ensuring consistent division, program, and unit-wide operations. The Administrative Assistant 3 serves as a point of contact and resource to faculty, students, staff, and the community with information on the departments and programs within the Social and Behavioral Sciences divisions. This position reports directly to the SOFA Unit Operations Manager. This position has an opportunity for a hybrid schedule with the option of a combination of two days worked from home and three days worked in the office; working hours are Monday-Friday from 8 am - 5 pm.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
In support of the SOFA unit act as liaison between the following college departments; Facilities, Bookstore, Security, Business Services, Environmental Health and Safety, ComMark, Human Resources, Information Technology, Library, Teaching and Learning Center, eLearning, Tutoring Services, Office of Instruction, Academic Services, Office of Diversity and Equity, and Student Affairs including Enrollment Services, Registration, Financial Aid, Advising, Entry Services, Workforce Education, Veterans Resource Center, DSS, and Counseling Health Center.
Evaluate costs and/or purchases for equipment, supplies, faculty development, travel, and estimate needs for supplies, equipment, and projects.
Maintain, monitor, reconcile and initiate corrections for the department budgets as well as any specified dedicated fee and foundation accounts, assign appropriate budget accounts, initiate transfers as appropriate.
Assist division chair(s) with orientation and training of new faculty, work with new adjunct faculty to setup email, voicemail, keys, copier set-up, computer requirements and other necessary paperwork.
Initiate bookstore orders, purchase requests, Foundation check requests, invoice vouchers, work order requests, key requests, personnel action forms, special assignment agreements, travel requests and travel expense vouchers using electronic and manual processes; assist faculty with travel and purchasing procedures.
Manage division, department, and program email distribution lists; update as needed including OU Campus web support for division, department, and program sites, maintain and upload reports to individual website for Behavioral Sciences and Social Sciences Divisions
Calendar management, schedule and arrange meetings, coordinate travel including identifying registration costs, meals, transportation, mileage, hotel, per diem as well as any other miscellaneous cost related to travel.
Facilitate orientation and training of new faculty, assist as needed regarding class schedule planning, maintain accurate student files for program applications and selected students, and provide support to students selected into the program.
Serve as administrator of the SOFA EvaluationKIT process, build quarterly project for student evaluations of unit faculty, compile and input data, monitor response rates, download reports upon project completion, and distribute report summaries in accordance with established schedule and Save results per established unit procedures and forward on to division chair as appropriate maintaining confidentiality.
Prepare and process documents and ctcLink requests such as purchasing, requisitions, travel requests expense vouchers, and faculty leave forms.
Provide office reception, respond to inquiries, and make referrals; furnish clear and accurate information on college policies and procedures.
Provide support for the College’s Honor’s Program. Coordinate with unit Dean to update honors spreadsheet, create Change of Registration forms, fill out PAFs for stipends, etc.
Perform related duties as required.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High School diploma or equivalent.
Two (2) years of increasingly responsible experience in office/clerical, secretarial or general administrative work.
Proficient in using Microsoft Office Suite, including MS Word, Excel, Outlook, and SharePoint.
Provide service that consistently meets or exceeds the needs of students, colleagues, and the community. Build and maintain internal and external customer satisfaction with the services offered by the college.
Effectively build and maintain strong relationships with a variety of diverse people and use intelligence, common sense, and tenacity to solve difficult or complicated challenges.
JOB READINESS/WORKING CONDITIONS:
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Ability to produce accurate and timely work with minimal supervision.
Ability to identify issues and offer alternative solutions; inform supervisor of problems.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS:
Salary Range: $3,376 - $4,497/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 105G
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .
APPLICATION DEADLINE:
Required application materials must be completed and submitted online by 3 p.m., January 16, 2024.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
December 15, 2023 (updated)
23-00131
Dec 15, 2023
Full time
Clark College’s Social Science and Fine Arts (SOFA) unit is currently accepting applications for a full-time, permanent classified Administrative Assistant 3.
This position provides administrative and general office support to students and faculty in the Social Sciences Division, Behavioral Sciences Division, the Bachelor of Applied Science in Human Services program, and the Bachelor of Applied Science in Teacher Education program ensuring consistent division, program, and unit-wide operations. The Administrative Assistant 3 serves as a point of contact and resource to faculty, students, staff, and the community with information on the departments and programs within the Social and Behavioral Sciences divisions. This position reports directly to the SOFA Unit Operations Manager. This position has an opportunity for a hybrid schedule with the option of a combination of two days worked from home and three days worked in the office; working hours are Monday-Friday from 8 am - 5 pm.
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
In support of the SOFA unit act as liaison between the following college departments; Facilities, Bookstore, Security, Business Services, Environmental Health and Safety, ComMark, Human Resources, Information Technology, Library, Teaching and Learning Center, eLearning, Tutoring Services, Office of Instruction, Academic Services, Office of Diversity and Equity, and Student Affairs including Enrollment Services, Registration, Financial Aid, Advising, Entry Services, Workforce Education, Veterans Resource Center, DSS, and Counseling Health Center.
Evaluate costs and/or purchases for equipment, supplies, faculty development, travel, and estimate needs for supplies, equipment, and projects.
Maintain, monitor, reconcile and initiate corrections for the department budgets as well as any specified dedicated fee and foundation accounts, assign appropriate budget accounts, initiate transfers as appropriate.
Assist division chair(s) with orientation and training of new faculty, work with new adjunct faculty to setup email, voicemail, keys, copier set-up, computer requirements and other necessary paperwork.
Initiate bookstore orders, purchase requests, Foundation check requests, invoice vouchers, work order requests, key requests, personnel action forms, special assignment agreements, travel requests and travel expense vouchers using electronic and manual processes; assist faculty with travel and purchasing procedures.
Manage division, department, and program email distribution lists; update as needed including OU Campus web support for division, department, and program sites, maintain and upload reports to individual website for Behavioral Sciences and Social Sciences Divisions
Calendar management, schedule and arrange meetings, coordinate travel including identifying registration costs, meals, transportation, mileage, hotel, per diem as well as any other miscellaneous cost related to travel.
Facilitate orientation and training of new faculty, assist as needed regarding class schedule planning, maintain accurate student files for program applications and selected students, and provide support to students selected into the program.
Serve as administrator of the SOFA EvaluationKIT process, build quarterly project for student evaluations of unit faculty, compile and input data, monitor response rates, download reports upon project completion, and distribute report summaries in accordance with established schedule and Save results per established unit procedures and forward on to division chair as appropriate maintaining confidentiality.
Prepare and process documents and ctcLink requests such as purchasing, requisitions, travel requests expense vouchers, and faculty leave forms.
Provide office reception, respond to inquiries, and make referrals; furnish clear and accurate information on college policies and procedures.
Provide support for the College’s Honor’s Program. Coordinate with unit Dean to update honors spreadsheet, create Change of Registration forms, fill out PAFs for stipends, etc.
Perform related duties as required.
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
High School diploma or equivalent.
Two (2) years of increasingly responsible experience in office/clerical, secretarial or general administrative work.
Proficient in using Microsoft Office Suite, including MS Word, Excel, Outlook, and SharePoint.
Provide service that consistently meets or exceeds the needs of students, colleagues, and the community. Build and maintain internal and external customer satisfaction with the services offered by the college.
Effectively build and maintain strong relationships with a variety of diverse people and use intelligence, common sense, and tenacity to solve difficult or complicated challenges.
JOB READINESS/WORKING CONDITIONS:
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Ability to produce accurate and timely work with minimal supervision.
Ability to identify issues and offer alternative solutions; inform supervisor of problems.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS:
Salary Range: $3,376 - $4,497/month | Step A-M (commensurate with qualifications and experience) | Range: 40 | Code: 105G
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases.
Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver .
APPLICATION DEADLINE:
Required application materials must be completed and submitted online by 3 p.m., January 16, 2024.
REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs .
To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu .
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php .
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office.
Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human Resources
December 15, 2023 (updated)
23-00131
$16.83 / hour. Part Time Position Available (28 hours per week).
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
James City County seeks an individual to perform responsible work in the Clerk of the Circuit Court Office to maintain and update records and materials pertaining to the public and local organizations.
Responsibilities:
Prepares and maintains records and materials for archival purposes; ensures integrity of fragile, rare, and sensitive materials.
Assists with processing and preserving a variety of documents to include, but not limited to, permits, licenses, certifications, deeds, assignments, and other official documents; assists in locating and photocopying various information as requested.
Maintains positive and courteous interactions with the public and staff; makes referrals to other County departments based on customer requests; answers questions within context of policies and procedures.
Answers and routes telephone calls to appropriate parties; responds to inquiries as appropriate, directs inquiries to the proper source, and takes messages as necessary.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in administrative work in the public sector preferred.
Must possess reliable transportation to work site(s).
Knowledge of the Circuit Court system and its operations; standard office terminology, procedures, and techniques.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to type accurately; operate and instruct others on the operation of a variety of office equipment; communicate effectively and tactfully with public, members of the legal profession, law enforcement agencies, and fellow workers, keep accurate records; plan and organize; read and understand legal documents; follow verbal and written instructions; appropriately handle and maintain confidentiality.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 05, 2023
Part time
$16.83 / hour. Part Time Position Available (28 hours per week).
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
James City County seeks an individual to perform responsible work in the Clerk of the Circuit Court Office to maintain and update records and materials pertaining to the public and local organizations.
Responsibilities:
Prepares and maintains records and materials for archival purposes; ensures integrity of fragile, rare, and sensitive materials.
Assists with processing and preserving a variety of documents to include, but not limited to, permits, licenses, certifications, deeds, assignments, and other official documents; assists in locating and photocopying various information as requested.
Maintains positive and courteous interactions with the public and staff; makes referrals to other County departments based on customer requests; answers questions within context of policies and procedures.
Answers and routes telephone calls to appropriate parties; responds to inquiries as appropriate, directs inquiries to the proper source, and takes messages as necessary.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in administrative work in the public sector preferred.
Must possess reliable transportation to work site(s).
Knowledge of the Circuit Court system and its operations; standard office terminology, procedures, and techniques.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to type accurately; operate and instruct others on the operation of a variety of office equipment; communicate effectively and tactfully with public, members of the legal profession, law enforcement agencies, and fellow workers, keep accurate records; plan and organize; read and understand legal documents; follow verbal and written instructions; appropriately handle and maintain confidentiality.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office in Portland, OR is recruiting for an Office Specialist 2 to provide support for administrative office duties to the team.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Review applications for qualifications, process, and issue licenses or renewals; or send correspondence regarding details of a denial.
Processes applicant requests for duplicate licenses, information packets, insufficient funds check payments, civil penalty payments and other requests.
Prepare and submit applicant refund requests.
Review all over-the-counter transactions, run and reconcile financial reports, and cash for the next day’s till, securing extra cash and financial documents in office safe.
For a full position description, click here .
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. This position may also require a higher level of oversight with direct supervision, access to hardcopy files, financial transactions, or office resources.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Experience providing a high standard of customer service, communicating with a variety of persons, orally and in writing and by using a variety of media, answering questions, and occasionally dealing with upset, demanding, and difficult clients.
Experience with computers and software, including Microsoft Word, Excel, Access, and related Office products.
Experience formatting and editing; with practical knowledge of English grammar, punctuation, and spelling.
Experience working with office equipment (e.g., fax, photocopiers, printers).
Experience with methods of data collection, analysis, and evaluation.
Experience multi-tasking in a fast-paced environment.
Experience with cashering duties, including counting drawers at the beginning and end of shifts.
Nov 22, 2023
Full time
The Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office in Portland, OR is recruiting for an Office Specialist 2 to provide support for administrative office duties to the team.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What you will do!
Review applications for qualifications, process, and issue licenses or renewals; or send correspondence regarding details of a denial.
Processes applicant requests for duplicate licenses, information packets, insufficient funds check payments, civil penalty payments and other requests.
Prepare and submit applicant refund requests.
Review all over-the-counter transactions, run and reconcile financial reports, and cash for the next day’s till, securing extra cash and financial documents in office safe.
For a full position description, click here .
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
Click here to learn more about State of Oregon benefits.
This position is not eligible for working remotely due to the need for regular face-to-face contact with customers, the public, and coworkers. This position may also require a higher level of oversight with direct supervision, access to hardcopy files, financial transactions, or office resources.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Experience providing a high standard of customer service, communicating with a variety of persons, orally and in writing and by using a variety of media, answering questions, and occasionally dealing with upset, demanding, and difficult clients.
Experience with computers and software, including Microsoft Word, Excel, Access, and related Office products.
Experience formatting and editing; with practical knowledge of English grammar, punctuation, and spelling.
Experience working with office equipment (e.g., fax, photocopiers, printers).
Experience with methods of data collection, analysis, and evaluation.
Experience multi-tasking in a fast-paced environment.
Experience with cashering duties, including counting drawers at the beginning and end of shifts.
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Nov 02, 2023
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Qualifications
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Salary Grade
Local 307.5
Salary Range
$21.33 - $27.73- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Clark College
1933 Fort Vancouver Way Vancouver, Washington, 98663
Clark College is currently accepting applications for a full-time, 12-month, administrative exempt Risk Manager position in the Human Resources department. The Risk Manager is an integral part of the College’s effort to provide a safe and healthy environment across all locations. The position is a collaborative member of the Labor and Compliance team which also includes Employee Development, Environmental Health and Safety, Records Coordination, and Labor Relations. Under the direction of the Director of Labor and Compliance, the Risk Manager assesses, tracks, and monitors potential risks to protect the College from exposure that could have adverse consequences to the College’s operations. Functions also include, but are not limited to, related administrative policies and procedures, insurance liability, clinical affiliation agreements, workers compensation, and helping implement the College’s contract approval process. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
Participates with others on loss prevention and control efforts identifying and analyzing potential exposure to loss; develops related goals and other program performance expectations.
Implements alternative risk management and mitigation techniques, strategies, and measures.
Participates in, and may direct, the development of new programs, initiatives, and incentives to reduce and mitigate risk.
Participates in contract review, MOU and other agreement processes for the College to ensure minimization of risk. Helps college administrators to develop, negotiate, and review contracts using the College’s Contract Review and Approval Process. Reviews clinical affiliation agreements with hospitals, clinics, and other provider agencies that programs have negotiated.
Participates in the development of the program budget and monitors performance against funding and expense requirements.
Serves as a liaison to College departments regarding risk factors and workers’ compensation.
Assists with the investigation, administration, and adjudication of tort claims filed against the College; contributes to the formulation of findings and makes recommendations for action and adjudication of claims for approval by the College.
Coordinates with the College’s liability insurance carrier to obtain certificates of coverage and to assess risk and liability exposures. Ensures the renewal and payment of insurance premiums in accordance with college policies and executive leadership approval. Conducts internal insurance claims investigations. Analyzes and advises on the College’s insurance coverage.
Ensures College’s risk management efforts are in compliance with existing laws and College policies and procedures.
Builds College-wide support and visibility for risk management and general loss control programs and initiatives.
Provides ongoing training and communication to College employees to ensure compliance and reduce risk.
Accumulates and analyzes data and develops comprehensive reports related to the risk management program.
Serves on a variety of related internal committees and/or task forces.
Conducts periodic risk prevention audits of the College assets, workers compensation program, and other liabilities within the scope of position responsibilities.
Makes recommendations to administration on reducing risk at the College.
Manages driver’s authorization program; ensures requirements are communicated to College faculty, staff, and volunteers.
Creates and maintains complete, accessible, and auditable files and records of work.
Participates in disaster recovery and emergency planning for the College in conjunction with administration and the College’s Environmental Health and Safety Manager and Emergency Planning Specialist.
Communicates with the College’s Assistant Attorney General and other government agencies as necessary on risk related matters.
Assists in the revision of relevant sections of the Washington State Administrative Code, when necessary.
Represents the College at regional, state and national meetings, as appropriate.
Develops and administers an Enterprise Management Program for the College.
Works primarily in-person and on campus. This is not a remote work position.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Associate’s degree in a related field (ex: risk management, human resources, public or business administration, or paralegal) AND three (3) years of comparable professional work experience OR equivalent related education/work experience.
A strong background in research, writing, and analyzing and understanding complex data, policies, and laws.
Experience working with risk management, public records, liability insurance, contracts, policies and procedures, and workers compensation claims.
KNOWLEDGE AND SKILLS:
Risk management principles and practices.
Legal processes and procedures.
Insurance underwriting principles and practices.
Applicable Federal, State, and local laws, rules, and regulations.
Public administration principles.
Developing and managing risk management programs and policies.
Generating and implementing risk management techniques.
Investigating and assessing claims, including workers compensation.
Preparing and maintaining records.
Preparing and communicating complex and detailed reports and information.
Handling multiple priorities simultaneously.
Utilizing computer technology for communication, data gathering, research, analysis, and reporting, including spreadsheets and databases.
Communicating effectively through oral and written mediums.
Working with diverse academic, cultural, and ethnic backgrounds of community college students and staff.
Partnering with a diverse group of stakeholders and performing work in culturally relevant ways that prevents implicit bias.
Collaborative decision-making.
Contributing positively to a teamwork environment that is mission and vision oriented.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $70,570-$81,712 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS: Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 14, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 24, 2023 23-00111
Nov 02, 2023
Full time
Clark College is currently accepting applications for a full-time, 12-month, administrative exempt Risk Manager position in the Human Resources department. The Risk Manager is an integral part of the College’s effort to provide a safe and healthy environment across all locations. The position is a collaborative member of the Labor and Compliance team which also includes Employee Development, Environmental Health and Safety, Records Coordination, and Labor Relations. Under the direction of the Director of Labor and Compliance, the Risk Manager assesses, tracks, and monitors potential risks to protect the College from exposure that could have adverse consequences to the College’s operations. Functions also include, but are not limited to, related administrative policies and procedures, insurance liability, clinical affiliation agreements, workers compensation, and helping implement the College’s contract approval process. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
Participates with others on loss prevention and control efforts identifying and analyzing potential exposure to loss; develops related goals and other program performance expectations.
Implements alternative risk management and mitigation techniques, strategies, and measures.
Participates in, and may direct, the development of new programs, initiatives, and incentives to reduce and mitigate risk.
Participates in contract review, MOU and other agreement processes for the College to ensure minimization of risk. Helps college administrators to develop, negotiate, and review contracts using the College’s Contract Review and Approval Process. Reviews clinical affiliation agreements with hospitals, clinics, and other provider agencies that programs have negotiated.
Participates in the development of the program budget and monitors performance against funding and expense requirements.
Serves as a liaison to College departments regarding risk factors and workers’ compensation.
Assists with the investigation, administration, and adjudication of tort claims filed against the College; contributes to the formulation of findings and makes recommendations for action and adjudication of claims for approval by the College.
Coordinates with the College’s liability insurance carrier to obtain certificates of coverage and to assess risk and liability exposures. Ensures the renewal and payment of insurance premiums in accordance with college policies and executive leadership approval. Conducts internal insurance claims investigations. Analyzes and advises on the College’s insurance coverage.
Ensures College’s risk management efforts are in compliance with existing laws and College policies and procedures.
Builds College-wide support and visibility for risk management and general loss control programs and initiatives.
Provides ongoing training and communication to College employees to ensure compliance and reduce risk.
Accumulates and analyzes data and develops comprehensive reports related to the risk management program.
Serves on a variety of related internal committees and/or task forces.
Conducts periodic risk prevention audits of the College assets, workers compensation program, and other liabilities within the scope of position responsibilities.
Makes recommendations to administration on reducing risk at the College.
Manages driver’s authorization program; ensures requirements are communicated to College faculty, staff, and volunteers.
Creates and maintains complete, accessible, and auditable files and records of work.
Participates in disaster recovery and emergency planning for the College in conjunction with administration and the College’s Environmental Health and Safety Manager and Emergency Planning Specialist.
Communicates with the College’s Assistant Attorney General and other government agencies as necessary on risk related matters.
Assists in the revision of relevant sections of the Washington State Administrative Code, when necessary.
Represents the College at regional, state and national meetings, as appropriate.
Develops and administers an Enterprise Management Program for the College.
Works primarily in-person and on campus. This is not a remote work position.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Associate’s degree in a related field (ex: risk management, human resources, public or business administration, or paralegal) AND three (3) years of comparable professional work experience OR equivalent related education/work experience.
A strong background in research, writing, and analyzing and understanding complex data, policies, and laws.
Experience working with risk management, public records, liability insurance, contracts, policies and procedures, and workers compensation claims.
KNOWLEDGE AND SKILLS:
Risk management principles and practices.
Legal processes and procedures.
Insurance underwriting principles and practices.
Applicable Federal, State, and local laws, rules, and regulations.
Public administration principles.
Developing and managing risk management programs and policies.
Generating and implementing risk management techniques.
Investigating and assessing claims, including workers compensation.
Preparing and maintaining records.
Preparing and communicating complex and detailed reports and information.
Handling multiple priorities simultaneously.
Utilizing computer technology for communication, data gathering, research, analysis, and reporting, including spreadsheets and databases.
Communicating effectively through oral and written mediums.
Working with diverse academic, cultural, and ethnic backgrounds of community college students and staff.
Partnering with a diverse group of stakeholders and performing work in culturally relevant ways that prevents implicit bias.
Collaborative decision-making.
Contributing positively to a teamwork environment that is mission and vision oriented.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $70,570-$81,712 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS: Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 14, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 24, 2023 23-00111