Staff Assistant

  • Harvard University
  • Cambridge, Massachusetts, United States, 02138
  • Jan 11, 2018
Full time Admin-Clerical

Job Description

Harvard University

Staff Assistant
Harvard Graduate School of Education

Duties & Responsibilities
This position reports to the Director of Career Services. This position covers the front desk reception and coordinates special projects. Independent judgment is needed to evaluate customer needs and provide resources that are appropriate.

Front Desk Duties Include:

  • Provides scheduling assistance to the Director.
  • Inputs job postings and events into a proprietary web-based system and LinkedIn.
  • Creates surveys using Qualtrics.
  • Orders supplies using HCOM.
  • Assists students/alumni in scheduling office hours with staff and password assistance (within the same proprietary system).
  • Answers basic career related questions at front desk.
  • Assists with major events including creating nametags, hosting, and organization.
  • Updates and posts content to offices' websites.

Additional responsibilities will include, but not limited to filing, basic administrative work. Special Project Coordination Duties Include:

  • Implement assigned projects for the Career Success Workshop, Graduate Plans data, and student programs; coordinate project activities with appropriate staff and project partners.
  • Creates detailed project plans.
  • Work with appropriate staff and partners to implement, evaluate and report on project activities; provide technical assistance to students, staff, faculty, and employers, as needed to implement project activities.
  • Collect, analyze, and report data to monitor project outcomes; generate and present reports using standard formats and graphical summaries.Prepare written reports.

Basic Qualifications
3 years of Administrative experience. Experience working in a customer service role. Familiarity with Microsoft Office Word and Excel and on-line calendars.

Any applicant wishing to be considered for this position must indicate that they meet all of the basic requirements in either their cover letter or resume.

Applicants wishing to be considered must supply a cover letter in addition to their resume.

Additional Qualifications
College degree preferred; previous experience working in an academic environment helpful. Track record of strong customer service; Excellent organizational skills; Ability to work well under pressure and handle details with accuracy; Ability to work well within a high performing team; Ability to take initiative and establish priorities; Knowledge of Microsoft including PowerPoint, and Outlook; Preferred knowledge of Open Scholar Qualtrics, CRM, HCOM or the ability to learn new software.
Additional Information
Please attach resume and cover letter as one document.

We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.

About the Harvard Graduate School of Education
Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community which values diversity. For more information about HGSE, its programs, research, and faculty, please visit:

Job Function
General Administration

Sub Unit

USA - MA - Cambridge

Career Services

Time Status

55 - Hvd Union Cler & Tech Workers

Salary Grade

Pre-Employment Screening

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.


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