IT Support Technician

  • Lewis-Clark State College
  • Lewiston, ID, USA
  • Feb 07, 2018
Full time Information Technology

Job Description

Lewis-Clark State College invites applications for the position of IT Support Technician.

Salary based on experience and qualifications:  $14.07 - $25.13 per hour.

Degree Requirement:  AA

Required Qualifications:

  • Apple Macintosh support experience with any organization.
  • Formal training with Apple desktop hardware, operating systems, and applications. 
  • Ability to work multiple incidents and effectively manage resolution of tickets.
  • Excellent oral/written communication and organizational skills.
  • Associate's Degree from an accredited institute in a relevant discipline (information systems, computer science, etc).
  • This is a classified position in the State of Idaho, if you are not already in this classification, visit the Idaho Division of Human Resources' website to complete the online exam found at https://labor.idaho.gov/DHR/ATS/StateJobs/CurrentOpenings.aspx?view=Alpha

Preferred Qualifications:

  • Macintosh support experience in a large organization, especially higher education
  • Apple certifications
  • Jamf administration

Responsibilities:

The incumbent provides support, installation, maintenance and repair for LCSC's computer hardware and peripherals used by employees.   This employee configures new hardware and peripherals for end-users and computer labs, including operating systems and approved applications.  Creates, updates and maintains reliable inventory of all hardware and software.  Installs or reinstalls software applications as needed.  Coordinates, troubleshoots and performs basic repairs for hardware and peripheral issues.   Assists end-users with instructional equipment in computer labs, classrooms and conference rooms.  Assists with operational tasks as assigned.

Application Procedure:  Please upload the following

  • Cover letter describing how your aptitude, training, education, and experience make you a good fit for the position.
  • Resume, with employment in chronological order, degree, and training certificates.
  • At least three references, preferably from people you have worked with and who have direct knowledge of your ability.
  • In addition to completing this online application, you must also take the online IT Support Technician exam found on the Idaho Division of Human Resources' website at https://labor.idaho.gov/DHR/ATS/StateJobs/CurrentOpenings.aspx?view=Alpha 

Application deadline is February 28, 2018.

This position is subject to the successful completion of a criminal background check.  LCSC is an EEO/AA/VETS employer.



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/722021-141889

URL

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/722021-141889

Salary

14.07 - 25.13 - Hourly