Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 3:00pm- 7:00pm, Fri. 1:30pm -5:30pm, Sat 8:00am -12:00pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 2:00pm- 6:00pm, Monday – Thursday 3:00pm- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 3:00pm- 7:00pm, Fri. 1:30pm -5:30pm, Sat 8:00am -12:00pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 9:30am- 7:00pm, Fri 8am -5:30pm, Sat 8am -12pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: We are seeking customer-focused, outgoing and compassionate individuals to contact blood donors and schedule appointments in our fast-paced environment. Service Agents follow scripting and have excellent attention to detail. WHERE YOUR CAREER IS A FORCE FOR GOOD: Key Responsibilities: Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and to record outcomes of calls. Schedule appointments while providing positive service experience to maximize donor show rates. Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience. Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals. Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates. Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability. May develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply. Respond to or transfer inbound calls to the appropriate party. Perform other related duties as assigned. May coordinate support of community and business donor groups to assure a positive image of the American Red Cross. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. This is a Remote Position; however, you must live in the Tucson, AZ area. The first day and possibly 2 - 3 days will be at the Tucson Call Center. Standard Schedule: Sunday 9:30am- 6:00pm, Monday – Thursday 10:30am- 7:00pm (Friday & Saturday OFF) or Tues, Wed, Thursday, 9:30am- 7:00pm, Fri 8am -5:30pm, Sat 8am -12pm (Sunday & Monday Off) Pay Information: $15.50 Per Hour, Plus Shift Differential WHAT YOU NEED TO SUCCEED: Must be able to commit to 90 days of uninterrupted employment.(100% attendance required). Must be able to commit to one of the schedules referenced above. High school diploma or equivalent required (GED). Minimum one year of related experience (telemarketing, customer service or call center) is required. Prior sales or negotiation experience is a plus. Proficient in using multiple computer applications simultaneously in a fast-paced environment to quickly and efficiently meet donor service needs. Excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast-paced call center environment is required. Desire to advocate and learn more about blood donations with an interest in promoting upwards. If a prior employee or contractor, must be eligible for rehire. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales experience, outbound calls experience and strong computer skills BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Job Summary
Program Manager I positions manage and coordinate programs of limited impact to major programs and/or department divisions/sections or units involving one or more of the following: Operations analysis, budgeting, management and organization, work flow and staffing, systems development, program planning and evaluation, policy and procedure development, departmental administration or personnel operations. Incumbents plan, develop and implement strategies and programs to accomplish goals, priorities and objectives including: managing and coordinating department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as a technical and administrative advisor. Program Manager I incumbents establishes precedent for the work of the program of the assigned County department. Specific duties vary based on department of assignment and range of responsibilities. The Weatherization Program is complete grant funded and heavily regulated. The candidate will need to be proficient in the ability to manage multiple grants, maintain compliance with federal and state regulations, as well as compliance audits
Qualifications
Program Manager I is the first level of the Program Manager classification series. It is distinguished from the Program Coordinator II by exercising considerable independence in decision making on complex and significant issues. Program Manager I decisions may impact funding choices and spending, hiring and distribution of work, and may involve others external to the County.
Program Manager I classification is distinguished from Program Manager II by having less complexity, scope, and overall organizational impact. Sensitivity to community awareness and handling political environment tactfully is a function of all Program Manager positions, and the extent of the responsibility is based on the depth and breadth of the position.
Education and Experience: Program Manager I positions typically require a job related Bachelor’s degree or Master’s Degree; and/or a combination of experience and specialized training which includes a minimum of four (4) years experience within the assigned area.
Knowledge of: The principles and practices of public sector organization and program operations; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to the program area; analysis and evaluation of policies, procedures, public information, and service delivery issues; local and state lawmaking processes; research methods and techniques; trends and practices within the specialized area; and personal computer applications and usage.
Ability to: Effectively plan, direct, and delegate program components; assign, supervise and evaluate the work of subordinates; delegate responsibility and authority to carry out policy directives of the governing authority in an effective and timely manner; write clear and concise reports, memoranda, and letters; analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations; utilize various PC applications at an advanced level; interpret and explain policies, procedures, laws, and regulations; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff.
Other Special Requirements: Some positions require a valid driver’s license and a successful criminal background check as required by law.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Plans, develops and implements strategies and programs to accomplish department goals, priorities and objectives.
Supervise staff; prioritizes, assigns and monitors work; evaluates performance; initiates and implements decisions regarding employee selection and discipline; ensures resources are available for department operations and provides staff training and cross-training.
Coordinates department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as administrative adviser to department head and/or elected official.
Represents the department at various events such as: meetings, hearings, training, and bid openings; and ensures that department goals, views and positions are presented.
Confers with elected officials, department heads, local and state officials; coordinate activities with community groups; explains and promotes programs to the general public and population served.
Evaluates department program(s); analyzes overall work load; ensures that activities are goal directed by prioritizing work assignments and adjusting resource allocation; and determines the need for additional resources or contract services.
Prepares and administers operating and capital improvement budgets; estimates revenue and approves expenditures; researches additional funding sources; and writes grant proposals.
Direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
Participates in community outreach efforts and activities as a community partner/agent of the County as applicable to the department assigned.
Performs other related duties as required.
Salary Grade
M2.202
Salary Range
$6,577.00 - $9,207.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 13, 2023
Full time
Job Summary
Program Manager I positions manage and coordinate programs of limited impact to major programs and/or department divisions/sections or units involving one or more of the following: Operations analysis, budgeting, management and organization, work flow and staffing, systems development, program planning and evaluation, policy and procedure development, departmental administration or personnel operations. Incumbents plan, develop and implement strategies and programs to accomplish goals, priorities and objectives including: managing and coordinating department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as a technical and administrative advisor. Program Manager I incumbents establishes precedent for the work of the program of the assigned County department. Specific duties vary based on department of assignment and range of responsibilities. The Weatherization Program is complete grant funded and heavily regulated. The candidate will need to be proficient in the ability to manage multiple grants, maintain compliance with federal and state regulations, as well as compliance audits
Qualifications
Program Manager I is the first level of the Program Manager classification series. It is distinguished from the Program Coordinator II by exercising considerable independence in decision making on complex and significant issues. Program Manager I decisions may impact funding choices and spending, hiring and distribution of work, and may involve others external to the County.
Program Manager I classification is distinguished from Program Manager II by having less complexity, scope, and overall organizational impact. Sensitivity to community awareness and handling political environment tactfully is a function of all Program Manager positions, and the extent of the responsibility is based on the depth and breadth of the position.
Education and Experience: Program Manager I positions typically require a job related Bachelor’s degree or Master’s Degree; and/or a combination of experience and specialized training which includes a minimum of four (4) years experience within the assigned area.
Knowledge of: The principles and practices of public sector organization and program operations; project management, including planning, scheduling, monitoring, and problem solving; methods and procedures of budget development and justification; application and interpretation of County, state and federal laws and regulations relevant to the program area; analysis and evaluation of policies, procedures, public information, and service delivery issues; local and state lawmaking processes; research methods and techniques; trends and practices within the specialized area; and personal computer applications and usage.
Ability to: Effectively plan, direct, and delegate program components; assign, supervise and evaluate the work of subordinates; delegate responsibility and authority to carry out policy directives of the governing authority in an effective and timely manner; write clear and concise reports, memoranda, and letters; analyze problems, identify alternative solutions, project consequences of proposed actions, and formulate recommendations; utilize various PC applications at an advanced level; interpret and explain policies, procedures, laws, and regulations; establish and maintain effective working relationships with the public, other governmental jurisdictions, contractors, and other County staff.
Other Special Requirements: Some positions require a valid driver’s license and a successful criminal background check as required by law.
SELECTION PROCESS:
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Position will remain open until filled.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Plans, develops and implements strategies and programs to accomplish department goals, priorities and objectives.
Supervise staff; prioritizes, assigns and monitors work; evaluates performance; initiates and implements decisions regarding employee selection and discipline; ensures resources are available for department operations and provides staff training and cross-training.
Coordinates department resources; developing, interpreting, monitoring, adjusting and implementing policies and procedures; managing daily operations; and serving as administrative adviser to department head and/or elected official.
Represents the department at various events such as: meetings, hearings, training, and bid openings; and ensures that department goals, views and positions are presented.
Confers with elected officials, department heads, local and state officials; coordinate activities with community groups; explains and promotes programs to the general public and population served.
Evaluates department program(s); analyzes overall work load; ensures that activities are goal directed by prioritizing work assignments and adjusting resource allocation; and determines the need for additional resources or contract services.
Prepares and administers operating and capital improvement budgets; estimates revenue and approves expenditures; researches additional funding sources; and writes grant proposals.
Direct, coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
Participates in community outreach efforts and activities as a community partner/agent of the County as applicable to the department assigned.
Performs other related duties as required.
Salary Grade
M2.202
Salary Range
$6,577.00 - $9,207.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Summary
Under the direction of the Infectious Disease Program Manager III or designee, this position provides outreach coordination for the agency’s Infectious Disease portfolio. The Infectious Disease portfolio of programs include Infectious Disease, Infection Prevention (IP) Outbreak Response Program, and STI HIV Program. This position serves as a liaison to community partners and internal cross-purpose teams in support of Clark County Public Health infectious disease response and prevention efforts. This position requires close interactions with other local, regional, and state organizations. This position may interact with clients/patients. Organizational responsibilities include understanding and promoting the department’s public health mission, providing courteous, respectful, efficient customer service to all department clients, honoring diversity of all department employees and constituents, participating in department training, implementing accreditation standards, and striving for personal excellence in public health work. This is an exempt position reporting to the Program Manager III. This position requires independent judgment and ability to work and manage autonomously and collaboratively with limited guidance; and at times takes direction from the Health Officer and Deputy Health Officer who has statutory responsibility for infectious disease response. This is a full-time position, working 8 hours Monday -Friday. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in WA. or OR., no exceptions.
Qualifications
Education and Experience:
This position requires a bachelor’s degree in public health, health administration, health sciences, or nursing and at least four years of related experience (or equivalent)
All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.
Preferred Qualifications:
Master’s Degree in Public Health, or related field.
Knowledge of:
These are the observable and measurable attributes and skills required to successfully perform the essential functions of the job; they are generally demonstrated through qualifying experience, education, or licensure/certification.
Principles and practices of program operations.
Principles and practices of project management, including planning, scheduling, monitoring, and problem solving.
Conduct analysis and formulate conclusions.
The impact of socioeconomic status, race, ethnicity, mental or physical ability, religion, gender, and gender expression, gender identity on behavior, attitudes and values related to health.
The role of cultural, social and behavioral factors in determining the delivery of public health services.
The Council on Linkages Public Health Competencies and incorporation into public health work.
Ability to:
Foster effective working relationships and build consensus with persons from diverse backgrounds including age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental, or physical ability.
Maintain confidentiality of sensitive information.
Plan, organize, prioritize, work independently, and meet deadlines.
Use judgment and make sound decisions.
Work effectively and collaboratively with individuals at all levels of the organization.
Evaluate own knowledge, practice, and learning needs and take steps to improve.
Express ideas effectively both orally and in writing and maintain accurate records.
Effectively use a personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Work in sensitive and stressful situations.
Accept feedback and make behavioral change.
Accurately document in the record interventions and outcomes.
Seek consultation or collaboration when appropriate.
Provide documentation of immune status to vaccine preventable diseases, and/or participate in the employee immunity program.
If applicable, pass respiratory mask fit-testing and be able to wear standard department-issued masks.
Other Special Requirements:
Commitment to lifelong learning and practice development.
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies.
Must protect the privacy and security of protected health information as defined in state and federal law.
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings.
Must pass respiratory mask fit-testing and be able to wear standard department-issued masks, if applicable. Must adhere to the Department’s employee immunity policy and provide documents as requested.
Proof of vaccinations per department policy #105 required; full COVID-19 vaccination required.
Possess a valid driver’s license and have access to reliable transportation.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Plan, organize and manage the program(s), services and activities of the assigned area; develop and implement new elements of the assigned program(s).
Define or assist in defining program goals and objectives; establish methods and means of accomplishing program objectives; implement policies and procedures; develop or assist in developing program budget.
Prepare reports on program performance, needs, services information, and demographic data; contribute to and insure the evaluation of program performance.
Select, train, motivate, and evaluate program staff; provide support and guidance; coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Provide information to staff, and other interested parties to include public on local, state and federal codes, regulations, requirements, standards, and programs.
Coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
Participates in community outreach efforts and activities as a community partner/agent of the County as applicable to the department assigned.
Performs other related duties as required.
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at: https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade
M2.200
Salary Range
$5,587.00 - $7,821.00- per month
Oct 27, 2023
Full time
Job Summary
Under the direction of the Infectious Disease Program Manager III or designee, this position provides outreach coordination for the agency’s Infectious Disease portfolio. The Infectious Disease portfolio of programs include Infectious Disease, Infection Prevention (IP) Outbreak Response Program, and STI HIV Program. This position serves as a liaison to community partners and internal cross-purpose teams in support of Clark County Public Health infectious disease response and prevention efforts. This position requires close interactions with other local, regional, and state organizations. This position may interact with clients/patients. Organizational responsibilities include understanding and promoting the department’s public health mission, providing courteous, respectful, efficient customer service to all department clients, honoring diversity of all department employees and constituents, participating in department training, implementing accreditation standards, and striving for personal excellence in public health work. This is an exempt position reporting to the Program Manager III. This position requires independent judgment and ability to work and manage autonomously and collaboratively with limited guidance; and at times takes direction from the Health Officer and Deputy Health Officer who has statutory responsibility for infectious disease response. This is a full-time position, working 8 hours Monday -Friday. The Public Health Department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in WA. or OR., no exceptions.
Qualifications
Education and Experience:
This position requires a bachelor’s degree in public health, health administration, health sciences, or nursing and at least four years of related experience (or equivalent)
All combinations of education, experience, and training that demonstrate the ability to perform the work will be considered.
Preferred Qualifications:
Master’s Degree in Public Health, or related field.
Knowledge of:
These are the observable and measurable attributes and skills required to successfully perform the essential functions of the job; they are generally demonstrated through qualifying experience, education, or licensure/certification.
Principles and practices of program operations.
Principles and practices of project management, including planning, scheduling, monitoring, and problem solving.
Conduct analysis and formulate conclusions.
The impact of socioeconomic status, race, ethnicity, mental or physical ability, religion, gender, and gender expression, gender identity on behavior, attitudes and values related to health.
The role of cultural, social and behavioral factors in determining the delivery of public health services.
The Council on Linkages Public Health Competencies and incorporation into public health work.
Ability to:
Foster effective working relationships and build consensus with persons from diverse backgrounds including age, color, religion, national or ethnic origin, socioeconomic status, physical characteristics, sex, sexual orientation, gender identity, gender expression, marital status, veteran status, health status, genetic predisposition, political belief, mental, or physical ability.
Maintain confidentiality of sensitive information.
Plan, organize, prioritize, work independently, and meet deadlines.
Use judgment and make sound decisions.
Work effectively and collaboratively with individuals at all levels of the organization.
Evaluate own knowledge, practice, and learning needs and take steps to improve.
Express ideas effectively both orally and in writing and maintain accurate records.
Effectively use a personal computer, Microsoft Office software, email, and internet to accomplish job functions.
Work in sensitive and stressful situations.
Accept feedback and make behavioral change.
Accurately document in the record interventions and outcomes.
Seek consultation or collaboration when appropriate.
Provide documentation of immune status to vaccine preventable diseases, and/or participate in the employee immunity program.
If applicable, pass respiratory mask fit-testing and be able to wear standard department-issued masks.
Other Special Requirements:
Commitment to lifelong learning and practice development.
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies.
Must protect the privacy and security of protected health information as defined in state and federal law.
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings.
Must pass respiratory mask fit-testing and be able to wear standard department-issued masks, if applicable. Must adhere to the Department’s employee immunity policy and provide documents as requested.
Proof of vaccinations per department policy #105 required; full COVID-19 vaccination required.
Possess a valid driver’s license and have access to reliable transportation.
Selection Process:
Resumes and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
Examples of Duties
Duties may include but are not limited to the following:
Plan, organize and manage the program(s), services and activities of the assigned area; develop and implement new elements of the assigned program(s).
Define or assist in defining program goals and objectives; establish methods and means of accomplishing program objectives; implement policies and procedures; develop or assist in developing program budget.
Prepare reports on program performance, needs, services information, and demographic data; contribute to and insure the evaluation of program performance.
Select, train, motivate, and evaluate program staff; provide support and guidance; coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Provide information to staff, and other interested parties to include public on local, state and federal codes, regulations, requirements, standards, and programs.
Coordinate and review the program work plan: meet with staff to identify and resolve problems; assign work activities and projects; monitor work flow; review and evaluate work products, methods and procedures.
Participates in community outreach efforts and activities as a community partner/agent of the County as applicable to the department assigned.
Performs other related duties as required.
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at: https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade
M2.200
Salary Range
$5,587.00 - $7,821.00- per month
TTEC Daytona Beach Virtual Job Fair
Tuesday, November 10th, 11 AM and 2 PM
Please plan to attend one (1) session only.
ZOOM Link: http://bit.ly/daytonavjf
RSVP here: http://bit.ly/daytonarsvp
Hiring:
Customer Service Representatives
Sales Representatives
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Licensed Healthcare Insurance Agent – Spanish with TTEC in Daytona, FL.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 (Standard Msg & data rates may apply)
to connect with us. Upon getting hired as a Bilingual Licensed Healthcare Insurance Agent – Spanish, we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #TTECTOP
: US-FL-Daytona
: _Customer Care Representative
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUP&lang=en&src=JB-27120
Jul 23, 2020
Full time
TTEC Daytona Beach Virtual Job Fair
Tuesday, November 10th, 11 AM and 2 PM
Please plan to attend one (1) session only.
ZOOM Link: http://bit.ly/daytonavjf
RSVP here: http://bit.ly/daytonarsvp
Hiring:
Customer Service Representatives
Sales Representatives
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Licensed Healthcare Insurance Agent – Spanish with TTEC in Daytona, FL.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 (Standard Msg & data rates may apply)
to connect with us. Upon getting hired as a Bilingual Licensed Healthcare Insurance Agent – Spanish, we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com. For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation. #TTECTOP
: US-FL-Daytona
: _Customer Care Representative
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUP&lang=en&src=JB-27120
TTEC Florida Virtual Job Fair
Thursday, September 17, 11AM and 2PM EST
(Career Presentation starts on time)
RSVP Here: http://bit.ly/floridarsvp
Zoom Link: http://bit.ly/ttecflorida
--
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Licensed Healthcare Insurance Agent – Spanish with TTEC in Orlando, FL.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Licensed Healthcare Insurance Agent, we will ask you to pick up your equipment from our Orlando, FL office.
To be eligible for this role you MUST
Windows-based computer
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
#TTECTOP
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUF&src=
Jul 23, 2020
Full time
TTEC Florida Virtual Job Fair
Thursday, September 17, 11AM and 2PM EST
(Career Presentation starts on time)
RSVP Here: http://bit.ly/floridarsvp
Zoom Link: http://bit.ly/ttecflorida
--
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Licensed Healthcare Insurance Agent – Spanish with TTEC in Orlando, FL.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Licensed Healthcare Insurance Agent, we will ask you to pick up your equipment from our Orlando, FL office.
To be eligible for this role you MUST
Windows-based computer
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
#TTECTOP
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02PUF&src=
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service - Spanish with TTEC in Tempe, AZ .
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Tempe, AZ office .
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Current Health insurance license
OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OTG&lang=en
Jun 02, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service - Spanish with TTEC in Tempe, AZ .
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Tempe, AZ office .
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Current Health insurance license
OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OTG&lang=en
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service - Spanish with TTEC in Springfield, MO .
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Springfield, MO office .
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Current Health insurance license
OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OTD&lang=en
Jun 01, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service - Spanish with TTEC in Springfield, MO .
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Springfield, MO office .
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Current Health insurance license
OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OTD&lang=en
TTEC Daytona Virtual Career Fair
Tuesday, July 21, 2020, 11 AM to 3 PM
Presentation starts hourly: 11 AM, 12 NOON, 1 PM and 2 PM
To join, simply click on this link:
https://ttec.zoom.us/j/97215392290?pwd=cDhzUFRLRkppUjIwbzhyaXgzV0ViZz09
Or manually key in Meeting ID: 97215392290
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Daytona, Florida.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish , we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OT3&lang=en
Jun 01, 2020
Full time
TTEC Daytona Virtual Career Fair
Tuesday, July 21, 2020, 11 AM to 3 PM
Presentation starts hourly: 11 AM, 12 NOON, 1 PM and 2 PM
To join, simply click on this link:
https://ttec.zoom.us/j/97215392290?pwd=cDhzUFRLRkppUjIwbzhyaXgzV0ViZz09
Or manually key in Meeting ID: 97215392290
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Daytona, Florida.
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish , we will ask you to pick up your equipment from our Daytona, FL office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02OT3&lang=en
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Sherwood, Arkansas
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Sherwood, AR office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or service
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02O3L&lang=en
May 13, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Sherwood, Arkansas
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Sherwood, AR office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or service
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02O3L&lang=en
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Rockledge, Florida
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent , we will ask you to pick up your equipment from our TTEC Rockledge office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02O37&lang=en
May 13, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Rockledge, Florida
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text ' TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent , we will ask you to pick up your equipment from our TTEC Rockledge office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring
Bilingual in English and Spanish
Current Health insurance license OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02O37&lang=en
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Duluth, GA .
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Duluth, GA office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring • Bilingual in English and Spanish
Current Health insurance license
OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02O2V&lang=en
May 12, 2020
Full time
We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Healthcare Insurance Agent – Customer Service – Spanish with TTEC in Duluth, GA .
Our recruitment, training and the position is 100% virtual for the protection of you and our employees. Please connect to this opportunity by applying online or via text 'TTEC' to 97211 to connect with us. Upon getting hired as a Healthcare Licensed Insurance Agent, we will ask you to pick up your equipment from our Duluth, GA office.
To be eligible for this role you MUST
Be able to come to TTEC's office to pick up equipment
Have >15 mbps internet speed as validated by FAST.com
Ability to hardwire (ethernet) direct to your home router during your at home employment
Router must be within close vicinity of your quiet, at home workspace
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Licensed Health Insurance Agent, You'll Enjoy
All license fees provided by TTEC as your employer
Continuing education paid by TTEC
Fun, talented and witty teammates
Knowledgeable, encouraging, supportive and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
And yes…all the competitive performance bonus opportunities and benefits you'd expect
Why You? What You Bring • Bilingual in English and Spanish
Current Health insurance license
OR if you do not currently possess your health insurance license, ability to pass our self-paced licensing education program and the state exam (all fees paid by TTEC). Proctors available to answer questions and support you through the training course. Course must be completed within a specified time frame.
Minimum six (6) months sales experience
Ability to adapt and excel in a fast-paced work environment
Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
High school diploma or equivalent is the minimum and… with education… more is better
Handy with MS Windows and other computer applications
The passion and drive to make a difference
What You'll be Doing
Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
Open and maintain customer accounts and information
Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
Resolve customer technical issues with patience and understanding
Identify additional needs customers may have and help them to upgrade products or services
Apply Virtually Today
Click on the Apply Now button.
You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
Career Changers Welcome Here
Time to change your career? Whether you've spent your career on the admin side in receptionist, assistant, or support roles or you've been in sales, retail, restaurant or hospitality, we believe you have the skills it takes to join our healthcare associates' team.
For more information about TTEC visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer. https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02O2V&lang=en