Keeping Washington Clean and Evergreen The Climate Pollution Reduction Program (CPRP) is looking to fill two Climate Pollution Reduction Communications Consultant (Communications Consultant 4) positions. These positions will be located at our Headquarters Building in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. Are you passionate about preserving our natural environment and climate policy? Do you have a knack for writing compelling and effective content? If so, we have the perfect opportunity for you! As a Climate Pollution Reduction Communications Consultant, you’ll help shape multichannel communication strategies across multiple projects and take the lead on implementation. You’ll work with experts throughout the program, synthesizing their knowledge to create informative and accessible content for both niche and broad audiences. You’ll be tasked with crafting messaging, shaping and implementing strategic communications plans, media and public relations activities and coordinating communications with other state and local agencies and elected officials. If you enjoy a creative challenge and working alongside purpose-driven colleagues, then we encourage you to apply! The principal department strategic priorities and goals that relate to the Climate Pollution Reduction Program (CPRP) include: reduce and prepare for climate impacts; prevent and reduce toxic threats; and deliver efficient and effective services. The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will be eligible for up to an 80% tele-work schedule (Tuesdays in the office). Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, we will review applications on April 8, 2024. In order to be considered, please submit an application on or before April 7, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
You’ll get to apply your expertise in crafting communications about the critical work of the Climate Pollution Reduction Program. This will include sharing updates on Washington’s efforts to reduce greenhouse gas emissions under the Climate Commitment Act, investments in clean transportation, the fluorinated gas reduction program, greenhouse gas emissions inventory development, the clean fuel standard and other environmental initiatives, through print, blogs, web content, graphics, videos, social media copy and press releases. With your knowledge of climate policy, you’ll support program leadership and senior staff with preparing legislative testimony, talking points, briefing documents, presentations, and other materials. You will also engage with the public participation process in support of rulemaking, which may include making presentations, overseeing public meetings, answering questions, and developing communication materials for public engagement. Additionally, you’ll help maintain key communications assets, like our website. Some other duties of the Climate Pollution Reduction Communications Consultant include:
Contact and interface with news media to promote and explain news content relevant to the CPRP.
Respond to inquiries from citizens, community groups, reporters, and regulated entities
Updating web content and creating new web content following accessibility and user-centered design best practices
Research, write, edit, and update written materials such as focus sheets, prevention bulletins, program brochures, conference displays, posters, and other publications for public distribution.
Develop graphics and videos for the website.
Track and share analytics.
Edit copy for a wide variety of work; review copy for correctness, clarity, form of presentation, and suitability for submission; confer with project staff on technical accuracy and rewrites as necessary.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of seven years of education and/or experience:
Professional experience may include, but is not limited to, journalism, public relations/information, news media, marketing, digital accessibility or writing/editing. Experience must include or demonstrate:
Writing and editing.
Developing web content strategy, writing/editing and managing web content.
Working with the media.
Strategic communications.
Using project management tools to prioritize work and meet deadlines.
Working effectively both as part of a team and independently.
Proficient use of Microsoft Office, SharePoint, and Adobe products, such as Photoshop, Acrobat Pro and InDesign.
Education involving major study in journalism, communications, public relations, news media, digital/social media, English, marketing, humanities, or closely allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations: College credit hours or degree - as listed above: Years of professional level experience - as listed above.
Combination 1; No college credit hours or degree; 7 years of experience
Combination 2; 30-59 semester or 45-89 quarter credits; 6 years of experience.
Combination 3; 60-89 semester or 90-134 quarter credits (AA degree); 5 years of experience
Combination 4; 90-119 semester or 135-179 quarter credits; 4 years of experience
Combination 5; A Bachelor's Degree; 3 years of experience
Combination 6; A Master’s Degree or higher; 1 year of experience
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience with a content management system.
Experience with InDesign or similar graphic production software.
Experience with video recording and editing.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Two writing samples -- one long form and one short form. Samples should either be policy-related or explaining a complex topic to a lay audience.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Caroline Halter at: Caroline.Halter@ecy.wa.gov . Please do not contact Caroline to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Mar 25, 2024
Full time
Keeping Washington Clean and Evergreen The Climate Pollution Reduction Program (CPRP) is looking to fill two Climate Pollution Reduction Communications Consultant (Communications Consultant 4) positions. These positions will be located at our Headquarters Building in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. Are you passionate about preserving our natural environment and climate policy? Do you have a knack for writing compelling and effective content? If so, we have the perfect opportunity for you! As a Climate Pollution Reduction Communications Consultant, you’ll help shape multichannel communication strategies across multiple projects and take the lead on implementation. You’ll work with experts throughout the program, synthesizing their knowledge to create informative and accessible content for both niche and broad audiences. You’ll be tasked with crafting messaging, shaping and implementing strategic communications plans, media and public relations activities and coordinating communications with other state and local agencies and elected officials. If you enjoy a creative challenge and working alongside purpose-driven colleagues, then we encourage you to apply! The principal department strategic priorities and goals that relate to the Climate Pollution Reduction Program (CPRP) include: reduce and prepare for climate impacts; prevent and reduce toxic threats; and deliver efficient and effective services. The CPRP’s mission is to implement policies and programs to reduce carbon emissions in the state of Washington so that the state meets its statutory greenhouse gas emission limits. The CPRP focuses long term, requiring creative and strategic decision making for implementation to achieve broad statewide and interstate success reducing carbon emissions in the state of Washington so residents have a healthy environment and climate. Tele-work options for this position: This position will be eligible for up to an 80% tele-work schedule (Tuesdays in the office). Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change. Application Timeline: This position will remain open until filled, we will review applications on April 8, 2024. In order to be considered, please submit an application on or before April 7, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date. Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
You’ll get to apply your expertise in crafting communications about the critical work of the Climate Pollution Reduction Program. This will include sharing updates on Washington’s efforts to reduce greenhouse gas emissions under the Climate Commitment Act, investments in clean transportation, the fluorinated gas reduction program, greenhouse gas emissions inventory development, the clean fuel standard and other environmental initiatives, through print, blogs, web content, graphics, videos, social media copy and press releases. With your knowledge of climate policy, you’ll support program leadership and senior staff with preparing legislative testimony, talking points, briefing documents, presentations, and other materials. You will also engage with the public participation process in support of rulemaking, which may include making presentations, overseeing public meetings, answering questions, and developing communication materials for public engagement. Additionally, you’ll help maintain key communications assets, like our website. Some other duties of the Climate Pollution Reduction Communications Consultant include:
Contact and interface with news media to promote and explain news content relevant to the CPRP.
Respond to inquiries from citizens, community groups, reporters, and regulated entities
Updating web content and creating new web content following accessibility and user-centered design best practices
Research, write, edit, and update written materials such as focus sheets, prevention bulletins, program brochures, conference displays, posters, and other publications for public distribution.
Develop graphics and videos for the website.
Track and share analytics.
Edit copy for a wide variety of work; review copy for correctness, clarity, form of presentation, and suitability for submission; confer with project staff on technical accuracy and rewrites as necessary.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of seven years of education and/or experience:
Professional experience may include, but is not limited to, journalism, public relations/information, news media, marketing, digital accessibility or writing/editing. Experience must include or demonstrate:
Writing and editing.
Developing web content strategy, writing/editing and managing web content.
Working with the media.
Strategic communications.
Using project management tools to prioritize work and meet deadlines.
Working effectively both as part of a team and independently.
Proficient use of Microsoft Office, SharePoint, and Adobe products, such as Photoshop, Acrobat Pro and InDesign.
Education involving major study in journalism, communications, public relations, news media, digital/social media, English, marketing, humanities, or closely allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations: College credit hours or degree - as listed above: Years of professional level experience - as listed above.
Combination 1; No college credit hours or degree; 7 years of experience
Combination 2; 30-59 semester or 45-89 quarter credits; 6 years of experience.
Combination 3; 60-89 semester or 90-134 quarter credits (AA degree); 5 years of experience
Combination 4; 90-119 semester or 135-179 quarter credits; 4 years of experience
Combination 5; A Bachelor's Degree; 3 years of experience
Combination 6; A Master’s Degree or higher; 1 year of experience
Desired Qualifications:
We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience with a content management system.
Experience with InDesign or similar graphic production software.
Experience with video recording and editing.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Two writing samples -- one long form and one short form. Samples should either be policy-related or explaining a complex topic to a lay audience.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Caroline Halter at: Caroline.Halter@ecy.wa.gov . Please do not contact Caroline to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Mar 15, 2024
Full time
Salary DOQ + Full-Time County Benefits .
The James City Service Authority seeks an individual to perform responsible work assisting new and existing customers in JCSA’s water/sewer connection and billing/payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Utility Account Representative I Grade 10 $39,968 / yr or higher DOQ
Utility Account Representative II Grade 11 $42,734 / yr or higher DOQ
Utility Account Representative III Grade 13 $48,903 / yr or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by JCSA/Hampton Roads Utility Billing Service (HRUBS); interprets and updates information from a variety of databases and other local utilities; operates, gathers data, and monitors asset management and work order system and Geographic Information System (GIS) software programs.
Calculates and processes payments for water/sewer tap fees on new construction by researching premise using JCSA Geographic Information System (GIS) and James City County Real Estate plats; issues receipts for payments and maintains a cash drawer to include preparing and verifying bank deposits.
Researches and resolves problems using in-depth knowledge of JCSA operations and independent judgment; negotiates payment extensions or arrangements with customers; and initiates non-payment cut-offs or meter removal for broken payment plans; performs and completes analytical review of customer accounts for leak adjustments; obtains and analyzes water meter data logs to assist customer concerns related to high usage and troubleshoot potential leaks.
Responds to emergency and non-emergency service related phone calls, e-mails, and work orders from staff and inquiries from the public requiring interpretation, data research, and independent judgment in determining the appropriate response; explains policies and procedures to customers; evaluates calls for service to determine cause of problem; and dispatches appropriate crew or technician. Coordinates water meter readings with JCSA Operations staff; initiates work orders for new or terminated service, water flow checks, meter leaks, water quality and related work, communicating results as needed either verbally or in writing with customers.
Administers JCSA Grinder Pump Maintenance Agreement program; determines potential customer eligibility, coordinates and schedules inspections by Operations field staff, issues denial letters and ensures accuracy of billing related to associated fees.
Tracks JCSA loan and connection fee payments; generates related reports, invoices and payment vouchers; initiates collection process on delinquent accounts; processes deposits and assigns appropriate general ledger account code.
(Utility Account Representative III) Determines eligibility of delinquent accounts for Commonwealth’s Debt Set Off Program and processes eligible accounts using online Virginia Department of Taxation system; places and releases property liens for eligible delinquent accounts; processes delinquent accounts through bankruptcy procedures in accordance with applicable laws.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma, preferably supplemented by college level courses in accounting or business management; and, some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess reliable transportation to work site(s).
Knowledge of data entry, automated financial recordkeeping systems, and various microcomputer software packages; and, standard office procedures, practices, and equipment; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, including Microsoft Office Suite.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other county employees and the public; establish and maintain complex records; research, assemble, and organize data and prepare reports and correspondence; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision; and resolve problems and complaints to deliver a high level of customer service.
Accepting applications until 11:59 p.m. on Sunday, March 31, 2024 . Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
Mar 13, 2024
Full time
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
Position Title Frost Center - Director of Assessment and Accreditation
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility
Department Frost Center
Job Description
About Hope College Hope College is a four-year liberal arts college where academic excellence and vibrant Christian faith join together in a supportive and welcoming community. With over 3,300 students, Hope is listed in the first tier among the best liberal arts colleges in the nation and ranks #27 in Undergraduate Research and Creative Projects, respectively (U.S. News & World Report). Niche ranks Hope #20 among Best Christian Colleges in America and #62 Best Liberal Arts Colleges in America. Hope is dedicated to providing a rich liberal arts curriculum and experience to all students, including those in our professional programs. Hope is a 2022 and 2023 recipient of the Higher Education Excellence in Diversity award from INSIGHT Into Diversity magazine and has been nationally recognized by the Council on Undergraduate Research (2017 AURA Recipient). Hope, about 30 miles from Grand Rapids, MI and just minutes away from Lake Michigan beaches, is recognized as one of 45 colleges that develop a lifelong love of learning—praised as raising “higher education’s moral and intellectual level” (Colleges that Change Lives). Hope College has four academic divisions: 1) Arts, 2) Humanities, 3) Social Sciences, and 4) Natural & Applied Sciences. Divisions contain multiple academic departments. Additionally, we have a number of interdisciplinary academic programs, living-learning communities, academic outreach programs, and a leadership structure for the General Education program. The administrators, staff, and faculty in these divisions collaborate to provide an excellent, ecumenical Christian liberal arts education. Director of Assessment and Accreditation Hope College seeks a visionary director to provide academic leadership and college-wide coordination for assessment and accreditation activities. The director will coordinate continued compliance with all Higher Learning Commission (HLC) policies and expectations. This position is a full time, 1.0 FTE and will report to the Provost with a strong working relationship with members of the Deans’ Council and the Director of Institutional Research. The Director of Assessment and Accreditation will: a) engage in ongoing professional development in the areas of assessment and accreditation, b) chair Hope’s Assessment Committee, c) collaborate with departmental chairpersons and program directors, d) engage with the General Education Council and co-curricular offices for assessment-related activities, e) participate in national and regional organizations focused on accreditation and assessment, f) manage relevant budgets associated with assessment and accreditation activities, g) work collaboratively with members of the Frost Center for Social Science Research and the Director of Institutional Research and h) work with college leaders to connect Key Performance Indicators of the Strategic Plan to assessment and accreditation work. The specific duties and responsibilities with respect to curricular and co-curricular assessment include the following:
Lead all assessment of student learning within Academic Affairs
Coordinate data collection and presentation on student learning, write research reports, and deliver campus presentations related to assessment data
Refine comprehensive assessment practices for the college, in collaboration with the Assessment Committee
Collaborate with Academic Leadership to maintain and improve informative and effective assessment tools for collection and reporting
Keep the campus community abreast about current assessment applications, technologies, and data
Lead and develop a team of faculty to implement assessments
Collaborate with Student Congress leaders to assess co-curricular departments
Work with campus leaders to provide frameworks for data-informed decision-making
The specific duties and responsibilities with respect to institutional accreditation include the following:
Lead all institutional accreditation activities required by the Higher Learning Commission (HLC)
Keep the campus informed of current HLC and federal requirements, expectations, and assumed practices
Ensure timely responses to HLC reports, queries, reviews, and annual data requests
Coordinate comprehensive site visits, mid-cycle reports, and other required reporting
Utilize the shared governance system to develop a framework and system for annual data and evidence collection in preparation for accreditation reporting and reflection upon the learning experience
Collaborate with departmental and office representatives to detail a college-wide Quality Initiative
Work with faculty and staff leaders in state and nationally accredited programs
Serve as the registered Academic Liaison Officer with responsibility for ongoing reaffirmation of accreditation with the HLC
Qualifications
Master’s degree or higher in a relevant discipline
At least three years working in assessment, institutional research, or accreditation in a higher education setting
Demonstration of clear analytical, writing, and presentation skills
Experience collaborating with groups with multiple perspectives
A commitment to all elements of the mission of Hope College, including global engagement and the historic Christian faith
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-206SR Job Posting Open Date 02/09/2024 Job Posting Close Date 03/01/2024 Open Until Filled No Is this position available for sponsorship No
Special Instructions to Applicants Applications are accepted at http://www.hope.edu/jobs Candidates will upload the following documents as part of the application: Cover Letter CV Contact information for three references Questions may be directed to Dr. Gerald Griffin at griffing@hope.edu
Feb 19, 2024
Full time
Position Title Frost Center - Director of Assessment and Accreditation
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility
Department Frost Center
Job Description
About Hope College Hope College is a four-year liberal arts college where academic excellence and vibrant Christian faith join together in a supportive and welcoming community. With over 3,300 students, Hope is listed in the first tier among the best liberal arts colleges in the nation and ranks #27 in Undergraduate Research and Creative Projects, respectively (U.S. News & World Report). Niche ranks Hope #20 among Best Christian Colleges in America and #62 Best Liberal Arts Colleges in America. Hope is dedicated to providing a rich liberal arts curriculum and experience to all students, including those in our professional programs. Hope is a 2022 and 2023 recipient of the Higher Education Excellence in Diversity award from INSIGHT Into Diversity magazine and has been nationally recognized by the Council on Undergraduate Research (2017 AURA Recipient). Hope, about 30 miles from Grand Rapids, MI and just minutes away from Lake Michigan beaches, is recognized as one of 45 colleges that develop a lifelong love of learning—praised as raising “higher education’s moral and intellectual level” (Colleges that Change Lives). Hope College has four academic divisions: 1) Arts, 2) Humanities, 3) Social Sciences, and 4) Natural & Applied Sciences. Divisions contain multiple academic departments. Additionally, we have a number of interdisciplinary academic programs, living-learning communities, academic outreach programs, and a leadership structure for the General Education program. The administrators, staff, and faculty in these divisions collaborate to provide an excellent, ecumenical Christian liberal arts education. Director of Assessment and Accreditation Hope College seeks a visionary director to provide academic leadership and college-wide coordination for assessment and accreditation activities. The director will coordinate continued compliance with all Higher Learning Commission (HLC) policies and expectations. This position is a full time, 1.0 FTE and will report to the Provost with a strong working relationship with members of the Deans’ Council and the Director of Institutional Research. The Director of Assessment and Accreditation will: a) engage in ongoing professional development in the areas of assessment and accreditation, b) chair Hope’s Assessment Committee, c) collaborate with departmental chairpersons and program directors, d) engage with the General Education Council and co-curricular offices for assessment-related activities, e) participate in national and regional organizations focused on accreditation and assessment, f) manage relevant budgets associated with assessment and accreditation activities, g) work collaboratively with members of the Frost Center for Social Science Research and the Director of Institutional Research and h) work with college leaders to connect Key Performance Indicators of the Strategic Plan to assessment and accreditation work. The specific duties and responsibilities with respect to curricular and co-curricular assessment include the following:
Lead all assessment of student learning within Academic Affairs
Coordinate data collection and presentation on student learning, write research reports, and deliver campus presentations related to assessment data
Refine comprehensive assessment practices for the college, in collaboration with the Assessment Committee
Collaborate with Academic Leadership to maintain and improve informative and effective assessment tools for collection and reporting
Keep the campus community abreast about current assessment applications, technologies, and data
Lead and develop a team of faculty to implement assessments
Collaborate with Student Congress leaders to assess co-curricular departments
Work with campus leaders to provide frameworks for data-informed decision-making
The specific duties and responsibilities with respect to institutional accreditation include the following:
Lead all institutional accreditation activities required by the Higher Learning Commission (HLC)
Keep the campus informed of current HLC and federal requirements, expectations, and assumed practices
Ensure timely responses to HLC reports, queries, reviews, and annual data requests
Coordinate comprehensive site visits, mid-cycle reports, and other required reporting
Utilize the shared governance system to develop a framework and system for annual data and evidence collection in preparation for accreditation reporting and reflection upon the learning experience
Collaborate with departmental and office representatives to detail a college-wide Quality Initiative
Work with faculty and staff leaders in state and nationally accredited programs
Serve as the registered Academic Liaison Officer with responsibility for ongoing reaffirmation of accreditation with the HLC
Qualifications
Master’s degree or higher in a relevant discipline
At least three years working in assessment, institutional research, or accreditation in a higher education setting
Demonstration of clear analytical, writing, and presentation skills
Experience collaborating with groups with multiple perspectives
A commitment to all elements of the mission of Hope College, including global engagement and the historic Christian faith
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-206SR Job Posting Open Date 02/09/2024 Job Posting Close Date 03/01/2024 Open Until Filled No Is this position available for sponsorship No
Special Instructions to Applicants Applications are accepted at http://www.hope.edu/jobs Candidates will upload the following documents as part of the application: Cover Letter CV Contact information for three references Questions may be directed to Dr. Gerald Griffin at griffing@hope.edu
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Louisville, KY has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the first shift runs from 9:00 AM – 5:30 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Louisville, KY has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the first shift runs from 9:00 AM – 5:30 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Louisville, KY has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the second shift runs from 3:30 PM – 12:00 AM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Louisville, KY has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the second shift. This position will be scheduled 40 hours per week, and the second shift runs from 3:30 PM – 12:00 AM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and success. This position is a unique opportunity to provide 1-on-1 care to patients in a specialty area (Therapeutic Apheresis). Our nurses get to work collaboratively with physicians and act as the go-between for the physician and the patient. You will get to travel to different hospitals and Red Cross sites around the Norfolk area (you could travel outside this area) We do reimburse for mileage. We do the following procedures: plasma exchange, red cell exchange leukapheresis, stem cell harvests, photopheresis, therapeutic phlebotomies, platelet reductions, and white blood cell depletion. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): You will perform Apheresis procedures autonomously in multiple settings including critical care, emergency room, and freestanding outpatient centers. Perform venipunctures, access central venous catheters, and access vortex and bard ports. Perform all phases of therapeutic apheresis procedures (plasma exchange, red cell exchange, platelet, and white cell reduction, photopheresis, and hematopoietic progenitor cell collection), to ensure safe and appropriate care of the patient and explain, as needed, the procedures for patients and their family and other attending healthcare professionals. Act as a consultant to external health care personnel about clinical apheresis. Assess patient status relative to therapeutic apheresis, prior to and during procedures, utilizing the nursing process, laboratory testing results, and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Assemble, restock, QC, and maintain supplies and equipment in a state of readiness to maintain a clean, safe, and efficient work environment. The American Red Cross will provide all necessary training. No experience is required. Standard Schedule: Variable 1st shift Monday to Friday- 40 hrs per week - Rotating on calls WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Current state licensure as a Registered Nurse and CPR certification is required . Bachelor’s degree OR a combination of education and work experience. Two years’ experience in medical/surgical or critical care nursing, OR-related experience. Previous apheresis or dialysis experience is beneficial but not required. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication, and public relations skills are preferred. A current valid driver's license and a good driving record are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day by delivering lifesaving treatments and being at the forefront of cancer research! BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Physical Requirements The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and success. This position is a unique opportunity to provide 1-on-1 care to patients in a specialty area (Therapeutic Apheresis). Our nurses get to work collaboratively with physicians and act as the go-between for the physician and the patient. You will get to travel to different hospitals and Red Cross sites around the Norfolk area (you could travel outside this area) We do reimburse for mileage. We do the following procedures: plasma exchange, red cell exchange leukapheresis, stem cell harvests, photopheresis, therapeutic phlebotomies, platelet reductions, and white blood cell depletion. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): You will perform Apheresis procedures autonomously in multiple settings including critical care, emergency room, and freestanding outpatient centers. Perform venipunctures, access central venous catheters, and access vortex and bard ports. Perform all phases of therapeutic apheresis procedures (plasma exchange, red cell exchange, platelet, and white cell reduction, photopheresis, and hematopoietic progenitor cell collection), to ensure safe and appropriate care of the patient and explain, as needed, the procedures for patients and their family and other attending healthcare professionals. Act as a consultant to external health care personnel about clinical apheresis. Assess patient status relative to therapeutic apheresis, prior to and during procedures, utilizing the nursing process, laboratory testing results, and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Assemble, restock, QC, and maintain supplies and equipment in a state of readiness to maintain a clean, safe, and efficient work environment. The American Red Cross will provide all necessary training. No experience is required. Standard Schedule: Variable 1st shift Monday to Friday- 40 hrs per week - Rotating on calls WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Current state licensure as a Registered Nurse and CPR certification is required . Bachelor’s degree OR a combination of education and work experience. Two years’ experience in medical/surgical or critical care nursing, OR-related experience. Previous apheresis or dialysis experience is beneficial but not required. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication, and public relations skills are preferred. A current valid driver's license and a good driving record are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day by delivering lifesaving treatments and being at the forefront of cancer research! BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Physical Requirements The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and success. This position is a unique opportunity to provide 1-on-1 care to patients in a specialty area (Therapeutic Apheresis). Our nurses get to work collaboratively with physicians and act as the go-between for the physician and the patient. You will get to travel to different hospitals and Red Cross sites around the Detroit area We have 3 sites Saginaw, Troy, and Detroit. If you travel outside of these locations you would be reimbursed for mileage. We do the following procedures: plasma exchange, red cell exchange leukapheresis, stem cell harvests, photopheresis, therapeutic phlebotomies, platelet reductions, and white blood cell depletion. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): You will perform Apheresis procedures autonomously in multiple settings including critical care, emergency room, and freestanding outpatient centers. Perform venipunctures, access central venous catheters, and access vortex and bard ports. Perform all phases of therapeutic apheresis procedures (plasma exchange, red cell exchange, platelet, and white cell reduction, photopheresis, and hematopoietic progenitor cell collection), to ensure safe and appropriate care of the patient and explain, as needed, the procedures for patients and their family and other attending healthcare professionals. Act as a consultant to external health care personnel about clinical apheresis. Assess patient status relative to therapeutic apheresis, prior to and during procedures, utilizing the nursing process, laboratory testing results, and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Assemble, restock, QC, and maintain supplies and equipment in a state of readiness to maintain a clean, safe, and efficient work environment. Standard Schedule: Variable 1st shift Monday to Friday- 40 hrs per week - Rotating on calls The American Red Cross will provide all necessary training. No experience is required. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Current state licensure as a Registered Nurse and CPR certification is required . Bachelor’s degree OR a combination of education and work experience. Two years’ experience in medical/surgical or critical care nursing, OR-related experience. Previous apheresis or dialysis experience is beneficial but not required. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication, and public relations skills are preferred. A current valid driver's license and a good driving record are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day by delivering lifesaving treatments and being at the forefront of cancer research! BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Physical Requirements The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and success. This position is a unique opportunity to provide 1-on-1 care to patients in a specialty area (Therapeutic Apheresis). Our nurses get to work collaboratively with physicians and act as the go-between for the physician and the patient. You will get to travel to different hospitals and Red Cross sites around the Detroit area We have 3 sites Saginaw, Troy, and Detroit. If you travel outside of these locations you would be reimbursed for mileage. We do the following procedures: plasma exchange, red cell exchange leukapheresis, stem cell harvests, photopheresis, therapeutic phlebotomies, platelet reductions, and white blood cell depletion. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): You will perform Apheresis procedures autonomously in multiple settings including critical care, emergency room, and freestanding outpatient centers. Perform venipunctures, access central venous catheters, and access vortex and bard ports. Perform all phases of therapeutic apheresis procedures (plasma exchange, red cell exchange, platelet, and white cell reduction, photopheresis, and hematopoietic progenitor cell collection), to ensure safe and appropriate care of the patient and explain, as needed, the procedures for patients and their family and other attending healthcare professionals. Act as a consultant to external health care personnel about clinical apheresis. Assess patient status relative to therapeutic apheresis, prior to and during procedures, utilizing the nursing process, laboratory testing results, and other clinically significant procedures. Coordinate closely with physicians and nurses at a variety of hospitals to arrange therapeutic apheresis treatments and facilitate coordinated care. Evaluate patient medication for compatibility and safety of apheresis procedure and determine when to contact the physician. Assemble, restock, QC, and maintain supplies and equipment in a state of readiness to maintain a clean, safe, and efficient work environment. Standard Schedule: Variable 1st shift Monday to Friday- 40 hrs per week - Rotating on calls The American Red Cross will provide all necessary training. No experience is required. WHAT YOU NEED TO SUCCEED (Minimum Qualifications ): Current state licensure as a Registered Nurse and CPR certification is required . Bachelor’s degree OR a combination of education and work experience. Two years’ experience in medical/surgical or critical care nursing, OR-related experience. Previous apheresis or dialysis experience is beneficial but not required. Good vein selection and venipuncture skills are essential. Good verbal communication skills and the ability to effectively discuss procedures and medical issues with patients, families, and physicians. Customer service experience, effective verbal communication, and public relations skills are preferred. A current valid driver's license and a good driving record are required. Apply now! Joining our team will provide you with the opportunity to make a difference every day by delivering lifesaving treatments and being at the forefront of cancer research! BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance your learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Commitment to Your Health & Safety-COVID-19: The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire. Physical Requirements The duties are representative of the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Required to wear protective clothing such as lab coats, gloves, face shields, etc. when there is exposure to blood and blood products and/or where work location requires. Ability to use a wide variety of lab or medical equipment. Ability to use a personal computer and applicable software for sustained periods of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Ft Sill, OK has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the first shift runs from 7:00 AM – 3:30 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Ft Sill, OK has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the first shift. This position will be scheduled 40 hours per week, and the first shift runs from 7:00 AM – 3:30 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Contribute expertise and guidance to implement and execute programs and services that further the engagement of volunteers. Supervise volunteers and act as a subject-matter-expert on volunteer programs, tools, processes and systems. Serve as a liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area which includes frequent interaction with the volunteer community both personally and through the volunteer infrastructure. Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues. Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the needs assessment through department collaboration and mutual accountability for results. Lead and train volunteer leaders to conduct a comprehensive volunteer onboarding program for each volunteer position. Lead volunteer training and serve as subject-matter-expert on volunteer programs, tools and resources. Provide support and guidance to volunteer trainers and ensures training is thorough and documented. Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. Train and lead screening and training team volunteers. Serve as Point-of-Contact to the Volunteer Intake Processing Center. Assist in screening and referring prospective volunteers. Lead the development and management of volunteer planning and scheduling to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum of 5 years of related experience. Volunteer Management experience preferred. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: Travel will be required. A valid driver’s license is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Contribute expertise and guidance to implement and execute programs and services that further the engagement of volunteers. Supervise volunteers and act as a subject-matter-expert on volunteer programs, tools, processes and systems. Serve as a liaison to internal partners and external organizations. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area which includes frequent interaction with the volunteer community both personally and through the volunteer infrastructure. Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues. Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the needs assessment through department collaboration and mutual accountability for results. Lead and train volunteer leaders to conduct a comprehensive volunteer onboarding program for each volunteer position. Lead volunteer training and serve as subject-matter-expert on volunteer programs, tools and resources. Provide support and guidance to volunteer trainers and ensures training is thorough and documented. Facilitate formal and informal recognition efforts and events to promote community and honor the volunteer experience and contributions. Train and lead screening and training team volunteers. Serve as Point-of-Contact to the Volunteer Intake Processing Center. Assist in screening and referring prospective volunteers. Lead the development and management of volunteer planning and scheduling to ensure a strong fill rate. Serve as a liaison to internal and external partners to ensure all volunteer requests are timely and complete. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum of 5 years of related experience. Volunteer Management experience preferred. Management Experience: N/A Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills, attention to detail and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Travel: Travel will be required. A valid driver’s license is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Ft Sill, OK has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the Second shift. This position will be scheduled 40 hours per week, and the second shift runs from 2:30 PM – 11:00 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): The American Red Cross’ Service to the Armed Forces Hero Care Center, serves military members and their families worldwide, 24 hours a day, 365 days a year, 7 days a week. Hero Care Center caseworkers are available 7 days a week, 24 hours a day, 365 days a year, providing emergency assistance both online and by phone. By collecting and verifying accurate information, we are able to assist military commands in making decisions for emergency leave and serve as an overall resource for veterans and their families. We also provide current military members and military retirees access to emergency and routine financial assistance in situations and circumstances where they qualify. At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Interviews callers and coordinates requests for service to include recording all client information in the case management system; determining eligibility for American Red Cross services; assessing client needs; and providing appropriate services to clients. Performs related case activities including obtaining verifications, delivering messages, coordinating case management services with other Red Cross units, and/or providing other follow-up actions needed for complete and timely client service. Composes and delivers emergency communication messages to domestic and overseas military locations. Standard Schedule: Our SAF Hero Care Center in Ft Sill, OK has an exciting career opportunity available for a full-time Hero Care Center Caseworker on the Second shift. This position will be scheduled 40 hours per week, and the second shift runs from 2:30 PM – 11:00 PM, on a rotating day schedule that includes weekends and holidays. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High School Diploma or equivalent Minimum 3 years of related experience or equivalent combination of education and related experience required. Preferentially, this should include one year of work experience in a social service agency or service contact center is required with at least one year of direct interaction with and delivery of services to clients in distress. Familiarity with medical terminology and military community required At least one year of customer focused experience Candidates must have the ability to work in fast paced, demanding, complex and dynamic environment. The duties are representative of the essential functions of the position. Applicants must have strong communication skills, both written and verbal, and typing speed of 40 wpm or higher. Both speed, accuracy and grammatical competence is factored into overall typing abilities. Applicants should be able to demonstrate strong computer skills, to include use of Internet search tools, Intranet, and Microsoft Office Suite. Positions can vary from 48 – 80% remote work. Some functions related to military electronic access require physical presence in the office. When working remotely the employee must be able to provide a private office or workspace suitable for confidential conversations and handling of sensitive information. The employee must be able to access a dedicated high speed / broadband internet service with sufficient bandwidth and speed to support the contact center and case management applications and tools. Laptop and additional monitor will be provided by the Red Cross. Ability to work on a team WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Experience in using an electronic customer relationship (CRM) or Case Management System (CMS) or similar customer centric relational database is strongly preferred. Viable candidates should be able to demonstrate their ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, interpret and synthesize information from clients, staff, and management. They must also be adept at multi-tasking and have the ability to shift focus as operational, service delivery and staff needs demand. Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross is essential. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
League of Conservation Voters
New England or New York State (all areas outside of New York City) or Washington, DC
Title: Director of Development Partnerships – New England Department: Development Status: Exempt Reports To: Managing Director of Development Partnerships Positions Reporting To This Position: None Location: New England or New York State (all areas outside of New York City) or Washington, DC Travel Requirements: Up to 20% Union Position: Yes Job Classification Level: F Salary Range (depending on experience): $100,275 – $122,775 (effective April 1, 2024)
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30+ state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Director of Development Partnerships focused on major donor engagement in the New England and upstate New York regions, who will be a part of a fundraising team with ambitious revenue and program goals. The Development department’s fundraising program engages major donors for the LCV family of organizations including LCV, LCV Action Fund, LCV Victory Fund, and LCV Education Fund, and raises money for political candidates through our GiveGreen program.
The Director of Development Partnerships joins an extremely skilled, hard-working and growing development team, which is building the budget, power, and effectiveness of our family of organizations. This position is responsible for raising funds from individual and small foundation donors at four-, five-, and six-figure levels. Responsibilities include strategically identifying, cultivating, soliciting, and stewarding donors. The Director of Development Partnerships will cultivate and solicit donors on their own and support the work of key senior staff and board members in their respective regions. Qualified candidates will have significant experience with methods and approaches to major gifts fundraising that encourages philanthropic involvement among communities of color.
Responsibilities:
Manage and develop a portfolio of up to 120 current, lapsed and prospective donors across the region, deepening relationships in person or virtually, over the phone, and in writing.
Work with the Director of Prospect Research and Portfolio Management to expand the Major Gifts portfolio of prospective donors to include more people of color; broaden our current methods of identifying, cultivating and soliciting such donors.
Educate our current and prospective donors about the racial justice and equity work that is central and core to all the work we do at LCV to confront the inextricably linked climate and democracy crises.
Hold at least 85 visits annually with donors and prospects in the region, renewing and upgrading gifts from current donors and soliciting gifts from new donors. Varying degrees of coordination and collaboration with state affiliates in the region is required. To that end, the Director must be oriented toward and motivated by nurturing and growing these relationships.
Develop and support cultivation, solicitation, and stewardship strategies for LCV’s President and other key staff and board members.
Recruit donors and prospects to a variety of LCV fundraising and cultivation events, playing a key role in meeting the event and engagement objectives and key results for the Major Gifts team.
Contribute to organizational and department efforts to infuse racial justice and equity into all aspects of our work, including our fundraising as well as service on committees or working groups.
Write persuasive and personalized emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy and politics, ensuring racial justice and equity is centered in our messaging.
Participate in high-level planning to help set both fundraising and programmatic goals.
Work collaboratively with development, communications, and program staff, along with state partners, to develop compelling materials and talking points to maximize fundraising results, while maintaining our commitment to organizational values of racial justice and equity.
Engage donors as advocates by recruiting them to join program calls and meetings and encouraging their own lobbying on priority environmental issues.
Ensure donor portfolio records are current with all necessary and pertinent information, and input contacts and actions into the database in a timely manner.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Perform other duties as assigned.
Qualifications:
Work Experience : Required – 4 years of experience in fundraising, including a successful track record of personally meeting with donors and closing five- and six-figure gifts. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding 10 donor visits per month. A deep understanding of and experience talking with donors, peers, colleagues and other stakeholders about the critical importance of diversity, equity and inclusion. Preferred – Issue advocacy, organizing and/or political fundraising experience.
Skills: Excellent interpersonal, written, and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy, with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Optimism and a proven interest in politics, passionate about protecting the environment, racial justice and equity, and meaningful social change.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. A commitment to the complex understanding of racial justice and the urgency of confronting institutional racism and inequity within philanthropy. Commitment to equity and inclusion as organizational practice and culture. Awareness of systemic racism and knowledge of environmental issues impacting communities of color.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange accurate information. The person in the position will frequently be expected to move between sites. Applicants need to be located in and legally authorized to work in the United States.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Director of Development Partnerships – New England” in the subject line by February 28, 2024 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Feb 14, 2024
Full time
Title: Director of Development Partnerships – New England Department: Development Status: Exempt Reports To: Managing Director of Development Partnerships Positions Reporting To This Position: None Location: New England or New York State (all areas outside of New York City) or Washington, DC Travel Requirements: Up to 20% Union Position: Yes Job Classification Level: F Salary Range (depending on experience): $100,275 – $122,775 (effective April 1, 2024)
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30+ state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Director of Development Partnerships focused on major donor engagement in the New England and upstate New York regions, who will be a part of a fundraising team with ambitious revenue and program goals. The Development department’s fundraising program engages major donors for the LCV family of organizations including LCV, LCV Action Fund, LCV Victory Fund, and LCV Education Fund, and raises money for political candidates through our GiveGreen program.
The Director of Development Partnerships joins an extremely skilled, hard-working and growing development team, which is building the budget, power, and effectiveness of our family of organizations. This position is responsible for raising funds from individual and small foundation donors at four-, five-, and six-figure levels. Responsibilities include strategically identifying, cultivating, soliciting, and stewarding donors. The Director of Development Partnerships will cultivate and solicit donors on their own and support the work of key senior staff and board members in their respective regions. Qualified candidates will have significant experience with methods and approaches to major gifts fundraising that encourages philanthropic involvement among communities of color.
Responsibilities:
Manage and develop a portfolio of up to 120 current, lapsed and prospective donors across the region, deepening relationships in person or virtually, over the phone, and in writing.
Work with the Director of Prospect Research and Portfolio Management to expand the Major Gifts portfolio of prospective donors to include more people of color; broaden our current methods of identifying, cultivating and soliciting such donors.
Educate our current and prospective donors about the racial justice and equity work that is central and core to all the work we do at LCV to confront the inextricably linked climate and democracy crises.
Hold at least 85 visits annually with donors and prospects in the region, renewing and upgrading gifts from current donors and soliciting gifts from new donors. Varying degrees of coordination and collaboration with state affiliates in the region is required. To that end, the Director must be oriented toward and motivated by nurturing and growing these relationships.
Develop and support cultivation, solicitation, and stewardship strategies for LCV’s President and other key staff and board members.
Recruit donors and prospects to a variety of LCV fundraising and cultivation events, playing a key role in meeting the event and engagement objectives and key results for the Major Gifts team.
Contribute to organizational and department efforts to infuse racial justice and equity into all aspects of our work, including our fundraising as well as service on committees or working groups.
Write persuasive and personalized emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy and politics, ensuring racial justice and equity is centered in our messaging.
Participate in high-level planning to help set both fundraising and programmatic goals.
Work collaboratively with development, communications, and program staff, along with state partners, to develop compelling materials and talking points to maximize fundraising results, while maintaining our commitment to organizational values of racial justice and equity.
Engage donors as advocates by recruiting them to join program calls and meetings and encouraging their own lobbying on priority environmental issues.
Ensure donor portfolio records are current with all necessary and pertinent information, and input contacts and actions into the database in a timely manner.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Perform other duties as assigned.
Qualifications:
Work Experience : Required – 4 years of experience in fundraising, including a successful track record of personally meeting with donors and closing five- and six-figure gifts. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding 10 donor visits per month. A deep understanding of and experience talking with donors, peers, colleagues and other stakeholders about the critical importance of diversity, equity and inclusion. Preferred – Issue advocacy, organizing and/or political fundraising experience.
Skills: Excellent interpersonal, written, and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy, with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Optimism and a proven interest in politics, passionate about protecting the environment, racial justice and equity, and meaningful social change.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. A commitment to the complex understanding of racial justice and the urgency of confronting institutional racism and inequity within philanthropy. Commitment to equity and inclusion as organizational practice and culture. Awareness of systemic racism and knowledge of environmental issues impacting communities of color.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange accurate information. The person in the position will frequently be expected to move between sites. Applicants need to be located in and legally authorized to work in the United States.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Director of Development Partnerships – New England” in the subject line by February 28, 2024 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Office of the Alternate Defense Counsel
Denver, Colorado
The Office of the Alternate Defense Counsel (OADC) seeks two investigators, with varying experience levels, for OADC’s new Postconviction Unit (PCU). The PCU Investigators will be crucial members of our interdisciplinary team who gather and prepare evidence in support of clients’ postconviction claims. This is an exciting opportunity to help launch a new unit and advance excellent indigent holistic defense.
About Us:
The OADC is the state agency responsible for providing legal representation for indigent adults and youth charged with criminal or delinquent acts, where the Office of the State Public Defender (OSPD) has a conflict of interest. Traditionally, the OADC has accomplished this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, case assistants, etc.) to provide client services on an hourly basis. The PCU is a new in-house endeavor that will provide direct representation to OADC clients. Our fundamental belief is that good holistic legal defense teams produce good results for our clients.
Mission Statement:
The mission of the OADC, through the practice of holistic public defense, is to help adults and children whom the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. The OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
Our EDI Vision:
accelerate Equity, advance Diversity, amplify Inclusion – together
#SeeStriveTransformTogether
The OADC believes that transforming EDI work at this core level takes courage and intention. The work has progressed from the inside out - beginning first with building a team united in its understanding of and deep commitment to EDI and working to actualize this commitment through efforts to shape and refine our culture, spaces, and practices.
About the Job:
The PCU will provide direct representation to indigent clients pursuing claims under Crim. P. Rule 35(c) and 35(a), where the OSPD has declared a conflict of interest. The PCU will operate independently within our agency structure. Once it is fully staffed, the PCU will consist of the Director, the PCU Coordinator, four Staff Attorneys, one PCU Paralegal, two Investigators, and one Licensed Social Worker.
The PCU Investigators will work closely with team members to investigate, develop, and strengthen clients’ postconviction claims. Essential job functions will include:
Locating and interviewing individuals with relevant information concerning clients’ cases.
Reviewing and analyzing discovery materials, witness statements, and physical and/or digital evidence.
Collaborating and consulting with defense team members to develop the theory of the case and investigative strategies.
Generating detailed, accurate reports or memorandum summarizing witness interviews, evidentiary observations, and performed work.
Collecting, documenting, and preserving digital and physical evidence as appropriate.
Utilizing critical thinking and attention to detail to develop and pursue investigative leads and sources of information.
Identifying opportunities to enhance the client’s case through expert testimony.
Communicating and meeting with PCU Staff Attorneys and other team members regarding case status, court dates, witness information, and investigative progress.
Tracking time and maintaining clear, timely notes in case management system.
Seeking clarification on investigation requests to prioritize and complete assigned tasks within appropriate timelines.
Conducting fieldwork to collect client records, serve subpoenas, examine crime scenes, view physical evidence, etc.
Maintaining and using technology, tools, and equipment for conducting investigations including, but not limited to, audio recording devices, cameras, analytic software, office equipment, measurement tools, maps, and demonstrative media tools.
Providing hearing support, including but not limited to: testifying, assisting as an advisory witness, and coordinating exhibits or witnesses, as needed.
Traveling throughout Colorado and elsewhere to pursue leads, gather information, visit clients, and attend court.
About You:
Our ideal candidate will be self-motivated, team-oriented, and possess strong organizational and interpersonal skills. There is a preference for individuals who possess the following:
A demonstrated commitment to criminal defense, including one or more years of experience performing criminal defense investigations.
Ability to work independently and cooperatively as part of an interdisciplinary legal team.
Strong attention to detail and analytic skills.
Ability to identify legal issues and conduct comprehensive investigations using proper investigative channels and protocols.
Excellent communication skills, including the ability to testify in court and effectively interact with a wide range of diverse individuals.
Self-directed organization and time-management skills with the ability to meet short deadlines and complete assignments with frequent interruptions.
Culturally responsive practices while serving underserved, marginalized populations.
Empathy for the needs and histories of people with criminal records.
Ability to function under institutional pressure in jails, detention centers, prisons, and courtrooms.
Proficiency with technology including Microsoft Office 365, Adobe Acrobat, case management systems, social media platforms, and audio or video recording devices or software.
Familiarity with Colorado court rules and procedures, legal terminology, rules of professional conduct, and principles of attorney-client privilege.
A valid driver’s license, proof of insurance, and access to a working vehicle.
Certification with the ACFE, NALI, CDITC or other reputable investigative association.
A Bachelor’s degree in Criminal Justice, Criminology, Forensic Science, Investigations, or a related field.
The OADC will consider candidates who possess a combination of demonstrable skills, experience, and other qualifications in lieu of a bachelor's degree. Candidates who do not possess a bachelor's degree in criminal justice or related areas should be prepared to provide evidence of their relevant skills, experience, and other qualifications as part of the application process.
We are committed to fostering a culture of inclusion and encourage individuals of many identities, backgrounds, and experiences to apply. OADC values lived experiences. A criminal history will not necessarily disqualify a candidate’s opportunity, but the OADC will run a background check on any finalist.
If you are offered employment, the following are the conditions of employment:
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date;
Be willing to submit to a routine background investigation, including a criminal history check; and
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
How to Apply:
In the online application, you must provide a resume, a cover letter and answer several questions. You may also upload two letters of recommendation. Please complete the online application at the link below by 11:59 pm on Monday, March 4, 2024.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Once you submit your application, you will receive an automatic email from Formsite. Please add noreply@fs2.formsite.com as a safe sender. If you cannot find this email, please look in your spam/junk folder. Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to pcuinvestigatorjob@coloradoadc.com .
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click here for further information about State of Colorado Employee Benefits. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule.
Salary Range: $64,548- $83,796
FLSA Status: Exempt
Location: Colorado
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representative diversity, and encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Juanise Cornell at peopleadvocate@coloradoadc.com or (720) 994-2840 as soon as possible. Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Advance preparation may be required, so timely requests for accommodation are appreciated.
Feb 11, 2024
Full time
The Office of the Alternate Defense Counsel (OADC) seeks two investigators, with varying experience levels, for OADC’s new Postconviction Unit (PCU). The PCU Investigators will be crucial members of our interdisciplinary team who gather and prepare evidence in support of clients’ postconviction claims. This is an exciting opportunity to help launch a new unit and advance excellent indigent holistic defense.
About Us:
The OADC is the state agency responsible for providing legal representation for indigent adults and youth charged with criminal or delinquent acts, where the Office of the State Public Defender (OSPD) has a conflict of interest. Traditionally, the OADC has accomplished this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, case assistants, etc.) to provide client services on an hourly basis. The PCU is a new in-house endeavor that will provide direct representation to OADC clients. Our fundamental belief is that good holistic legal defense teams produce good results for our clients.
Mission Statement:
The mission of the OADC, through the practice of holistic public defense, is to help adults and children whom the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. The OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
Our EDI Vision:
accelerate Equity, advance Diversity, amplify Inclusion – together
#SeeStriveTransformTogether
The OADC believes that transforming EDI work at this core level takes courage and intention. The work has progressed from the inside out - beginning first with building a team united in its understanding of and deep commitment to EDI and working to actualize this commitment through efforts to shape and refine our culture, spaces, and practices.
About the Job:
The PCU will provide direct representation to indigent clients pursuing claims under Crim. P. Rule 35(c) and 35(a), where the OSPD has declared a conflict of interest. The PCU will operate independently within our agency structure. Once it is fully staffed, the PCU will consist of the Director, the PCU Coordinator, four Staff Attorneys, one PCU Paralegal, two Investigators, and one Licensed Social Worker.
The PCU Investigators will work closely with team members to investigate, develop, and strengthen clients’ postconviction claims. Essential job functions will include:
Locating and interviewing individuals with relevant information concerning clients’ cases.
Reviewing and analyzing discovery materials, witness statements, and physical and/or digital evidence.
Collaborating and consulting with defense team members to develop the theory of the case and investigative strategies.
Generating detailed, accurate reports or memorandum summarizing witness interviews, evidentiary observations, and performed work.
Collecting, documenting, and preserving digital and physical evidence as appropriate.
Utilizing critical thinking and attention to detail to develop and pursue investigative leads and sources of information.
Identifying opportunities to enhance the client’s case through expert testimony.
Communicating and meeting with PCU Staff Attorneys and other team members regarding case status, court dates, witness information, and investigative progress.
Tracking time and maintaining clear, timely notes in case management system.
Seeking clarification on investigation requests to prioritize and complete assigned tasks within appropriate timelines.
Conducting fieldwork to collect client records, serve subpoenas, examine crime scenes, view physical evidence, etc.
Maintaining and using technology, tools, and equipment for conducting investigations including, but not limited to, audio recording devices, cameras, analytic software, office equipment, measurement tools, maps, and demonstrative media tools.
Providing hearing support, including but not limited to: testifying, assisting as an advisory witness, and coordinating exhibits or witnesses, as needed.
Traveling throughout Colorado and elsewhere to pursue leads, gather information, visit clients, and attend court.
About You:
Our ideal candidate will be self-motivated, team-oriented, and possess strong organizational and interpersonal skills. There is a preference for individuals who possess the following:
A demonstrated commitment to criminal defense, including one or more years of experience performing criminal defense investigations.
Ability to work independently and cooperatively as part of an interdisciplinary legal team.
Strong attention to detail and analytic skills.
Ability to identify legal issues and conduct comprehensive investigations using proper investigative channels and protocols.
Excellent communication skills, including the ability to testify in court and effectively interact with a wide range of diverse individuals.
Self-directed organization and time-management skills with the ability to meet short deadlines and complete assignments with frequent interruptions.
Culturally responsive practices while serving underserved, marginalized populations.
Empathy for the needs and histories of people with criminal records.
Ability to function under institutional pressure in jails, detention centers, prisons, and courtrooms.
Proficiency with technology including Microsoft Office 365, Adobe Acrobat, case management systems, social media platforms, and audio or video recording devices or software.
Familiarity with Colorado court rules and procedures, legal terminology, rules of professional conduct, and principles of attorney-client privilege.
A valid driver’s license, proof of insurance, and access to a working vehicle.
Certification with the ACFE, NALI, CDITC or other reputable investigative association.
A Bachelor’s degree in Criminal Justice, Criminology, Forensic Science, Investigations, or a related field.
The OADC will consider candidates who possess a combination of demonstrable skills, experience, and other qualifications in lieu of a bachelor's degree. Candidates who do not possess a bachelor's degree in criminal justice or related areas should be prepared to provide evidence of their relevant skills, experience, and other qualifications as part of the application process.
We are committed to fostering a culture of inclusion and encourage individuals of many identities, backgrounds, and experiences to apply. OADC values lived experiences. A criminal history will not necessarily disqualify a candidate’s opportunity, but the OADC will run a background check on any finalist.
If you are offered employment, the following are the conditions of employment:
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date;
Be willing to submit to a routine background investigation, including a criminal history check; and
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
How to Apply:
In the online application, you must provide a resume, a cover letter and answer several questions. You may also upload two letters of recommendation. Please complete the online application at the link below by 11:59 pm on Monday, March 4, 2024.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Once you submit your application, you will receive an automatic email from Formsite. Please add noreply@fs2.formsite.com as a safe sender. If you cannot find this email, please look in your spam/junk folder. Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to pcuinvestigatorjob@coloradoadc.com .
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click here for further information about State of Colorado Employee Benefits. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule.
Salary Range: $64,548- $83,796
FLSA Status: Exempt
Location: Colorado
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representative diversity, and encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Juanise Cornell at peopleadvocate@coloradoadc.com or (720) 994-2840 as soon as possible. Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Advance preparation may be required, so timely requests for accommodation are appreciated.
Title : Government Affairs Advocate, Conservation – Lands & Oceans Department : Government Affairs Status : Exempt Reports to : Conservation Program Director Positions Reporting to this Position : None Location : Washington, DC Travel Requirements: Up to 10% Union Position : Yes Job Classification Level : D Salary Range (depending on experience) : $75,945 – $92,697
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community that is protected by a just and equitable democracy. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For over 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30+ state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Government Affairs Advocate to help lead our advocacy work on land and ocean conservation. We are seeking a dynamic addition to our team to help promote our proactive legislative and executive branch agendas, grounded in racial justice and equity values. The ideal candidate is an effective policy advocate who is committed to advancing racial justice and equity and is collaborative in their approach to advancing policy goals.
Responsibilities:
Work closely with the Conservation Program Director to craft and implement LCV’s work on various federal conservation policies, including our proactive legislative and executive branch agendas.
Ensure that all of our federal policy work is advancing racial justice and equity, including through partnerships and coalitions and engagement with leaders of color in Congress.
Collaborate with LCV’s Government Affairs team, and cross-departmentally with key staff from the Community and Civic Engagement, Development, and Communications teams, outside coalitions, and our state league partners, as appropriate, to advance our policy goals.
Directly lobby or advocate conservation policy positions, centered in racial justice, with members of Congress, their staff, and administration officials.
Research, track, and analyze environmental legislation and executive branch actions.
Assist in the production of LCV’s nationally-recognized National Environmental Scorecard .
Ensure the accuracy of LCV’s public materials and work with the Development, Communications, Field, and Chispa teams to advance our policy priorities.
Partner with the Conservation Voter Movement, a network of over 30 state leagues, on various projects, including joint letters, and provide timely updates on federal legislation.
Assist with LCV’s electoral work, including work with candidates, PAC investments, and the Congressional Candidate Questionnaire.
Collaborate with the Development department and other staff to craft materials that will help raise resources for our conservation work.
Travel up to 10% for in-person work, including to Congress, federal agency offices, offices of partner groups, staff retreats, and conferences, as needed.
Performs other duties as assigned.
Qualifications:
Work Experience: Required – Must have at least four years experience handling public policy issues, which could include working in a legislative office, in the executive branch, or at an advocacy or political organization. Preferred – Experience in land and ocean conservation policy issues including establishing national monuments, mining/critical minerals, allowing equitable access to public lands among many other important conservation policy issues.
Skills: Policy analysis and research, federal government relations, coalition-building, excellent written and oral communication skills, including delivering public presentations. Organized and attentive to details; commitment to teamwork and community; ability to handle multiple tasks, effectively prioritize and thrive in a fast-paced setting. Strong interpersonal and communications skills with an ability to develop relationships with individuals representing a rich mix of races, genders, talents, experiences, and backgrounds. Demonstrated ability to apply a racial justice lens to policy analysis.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice, culture, and management philosophy. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and elected representatives, and must be able to exchange accurate information. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Government Affairs Advocate, Conservation – Lands & Oceans” in the subject line by February 19, 2024 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Jan 26, 2024
Full time
Title : Government Affairs Advocate, Conservation – Lands & Oceans Department : Government Affairs Status : Exempt Reports to : Conservation Program Director Positions Reporting to this Position : None Location : Washington, DC Travel Requirements: Up to 10% Union Position : Yes Job Classification Level : D Salary Range (depending on experience) : $75,945 – $92,697
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community that is protected by a just and equitable democracy. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For over 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30+ state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Government Affairs Advocate to help lead our advocacy work on land and ocean conservation. We are seeking a dynamic addition to our team to help promote our proactive legislative and executive branch agendas, grounded in racial justice and equity values. The ideal candidate is an effective policy advocate who is committed to advancing racial justice and equity and is collaborative in their approach to advancing policy goals.
Responsibilities:
Work closely with the Conservation Program Director to craft and implement LCV’s work on various federal conservation policies, including our proactive legislative and executive branch agendas.
Ensure that all of our federal policy work is advancing racial justice and equity, including through partnerships and coalitions and engagement with leaders of color in Congress.
Collaborate with LCV’s Government Affairs team, and cross-departmentally with key staff from the Community and Civic Engagement, Development, and Communications teams, outside coalitions, and our state league partners, as appropriate, to advance our policy goals.
Directly lobby or advocate conservation policy positions, centered in racial justice, with members of Congress, their staff, and administration officials.
Research, track, and analyze environmental legislation and executive branch actions.
Assist in the production of LCV’s nationally-recognized National Environmental Scorecard .
Ensure the accuracy of LCV’s public materials and work with the Development, Communications, Field, and Chispa teams to advance our policy priorities.
Partner with the Conservation Voter Movement, a network of over 30 state leagues, on various projects, including joint letters, and provide timely updates on federal legislation.
Assist with LCV’s electoral work, including work with candidates, PAC investments, and the Congressional Candidate Questionnaire.
Collaborate with the Development department and other staff to craft materials that will help raise resources for our conservation work.
Travel up to 10% for in-person work, including to Congress, federal agency offices, offices of partner groups, staff retreats, and conferences, as needed.
Performs other duties as assigned.
Qualifications:
Work Experience: Required – Must have at least four years experience handling public policy issues, which could include working in a legislative office, in the executive branch, or at an advocacy or political organization. Preferred – Experience in land and ocean conservation policy issues including establishing national monuments, mining/critical minerals, allowing equitable access to public lands among many other important conservation policy issues.
Skills: Policy analysis and research, federal government relations, coalition-building, excellent written and oral communication skills, including delivering public presentations. Organized and attentive to details; commitment to teamwork and community; ability to handle multiple tasks, effectively prioritize and thrive in a fast-paced setting. Strong interpersonal and communications skills with an ability to develop relationships with individuals representing a rich mix of races, genders, talents, experiences, and backgrounds. Demonstrated ability to apply a racial justice lens to policy analysis.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice, culture, and management philosophy. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with partners and elected representatives, and must be able to exchange accurate information. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Government Affairs Advocate, Conservation – Lands & Oceans” in the subject line by February 19, 2024 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
League of Conservation Voters
San Francisco Metro, Los Angeles Metro, Seattle, WA, Portland, OR, Boise, ID, Salt Lake City, UT or Washington, DC
Title: Director of Development Partnerships - West Coast
Department: Development
Status: Exempt
Reports To: Managing Director of Development Partnerships
Positions Reporting To This Position: None
Location: San Francisco Metro, Los Angeles Metro, Seattle, WA, Portland, OR, Boise, ID, Salt Lake City, UT or Washington, DC
Travel Requirements: Up to 20%
Union Position: Yes
Job Classification Level: F
Salary Range (depending on experience): $96,418 - $144,627
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30+ state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Director of Development Partnerships focused on major donor engagement in the West Coast region, who will be a part of a fundraising team with ambitious revenue and program goals. The Development department’s fundraising program engages major donors for the LCV family of organizations including LCV, LCV Action Fund, LCV Victory Fund, and LCV Education Fund, and raises money for political candidates through our GiveGreen program.
The Director of Development Partnerships joins an extremely skilled, hard-working and growing development team, which is building the budget, power, and effectiveness of our family of organizations. This position is responsible for raising funds from individual and small foundation donors at four-, five-, and six-figure levels. Responsibilities include strategically identifying, cultivating, soliciting, and stewarding donors. The Director of Development Partnerships will cultivate and solicit donors on their own and support the work of key senior staff and board members in their respective regions. Qualified candidates will have significant experience with methods and approaches to major gifts fundraising that encourages philanthropic involvement among communities of color.
Responsibilities:
Manage and develop a portfolio of up to 120 current, lapsed and prospective donors across the region, deepening relationships in person or virtually, over the phone, and in writing.
Work with the Director of Prospect Research and Portfolio Management to expand the Major Gifts portfolio of prospective donors to include more people of color; broaden our current methods of identifying, cultivating and soliciting such donors.
Educate our current and prospective donors about the racial justice and equity work that is central and core to all the work we do at LCV to confront the inextricably linked climate and democracy crises.
Hold at least 85 visits with donors and prospects in the region, renewing and upgrading gifts from current donors and soliciting gifts from new donors. Varying degrees of coordination and collaboration with state affiliates in the region is required. To that end, the Director must be oriented toward and motivated by nurturing and growing these relationships.
Develop and support cultivation, solicitation, and stewardship strategies for LCV’s President and other key staff and board members.
Recruit donors and prospects to a variety of LCV fundraising and cultivation events, playing a key role in meeting the event and engagement objectives and key results for the Major Gifts team.
Contribute to organizational and department efforts to infuse racial justice and equity into all aspects of our work, including our fundraising as well as service on committees or working groups.
Write persuasive and personalized emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy and politics, ensuring racial justice and equity is centered in our messaging.
Participate in high-level planning to help set both fundraising and programmatic goals.
Work collaboratively with development, communications, and program staff, along with state partners, to develop compelling materials and talking points to maximize fundraising results, while maintaining our commitment to organizational values of racial justice and equity.
Engage donors as advocates by recruiting them to join program calls and meetings and encouraging their own lobbying on priority environmental issues.
Ensure donor portfolio records are current with all necessary and pertinent information, and input contacts and actions into the database in a timely manner.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Perform other duties as assigned.
Qualifications:
Work Experience : Required - 4 years of experience in fundraising, including a successful track record of personally meeting with donors and closing five- and six-figure gifts. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding 10 donor visits per month. A deep understanding of and experience talking with donors, peers, colleagues and other stakeholders about the critical importance of diversity, equity and inclusion. Preferred - Issue advocacy, organizing and/or political fundraising experience.
Skills: Excellent interpersonal, written, and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy, with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Optimism and a proven interest in politics, passionate about protecting the environment, racial justice and equity, and meaningful social change.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. A commitment to the complex understanding of racial justice and the urgency of confronting institutional racism and inequity within philanthropy. Commitment to equity and inclusion as organizational practice and culture. Awareness of systemic racism and knowledge of environmental issues impacting communities of color.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange accurate information. The person in the position will frequently be expected to move between sites. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Director of Development Partnerships - West Coast” in the subject line January 4, 2024 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Dec 13, 2023
Full time
Title: Director of Development Partnerships - West Coast
Department: Development
Status: Exempt
Reports To: Managing Director of Development Partnerships
Positions Reporting To This Position: None
Location: San Francisco Metro, Los Angeles Metro, Seattle, WA, Portland, OR, Boise, ID, Salt Lake City, UT or Washington, DC
Travel Requirements: Up to 20%
Union Position: Yes
Job Classification Level: F
Salary Range (depending on experience): $96,418 - $144,627
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30+ state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Director of Development Partnerships focused on major donor engagement in the West Coast region, who will be a part of a fundraising team with ambitious revenue and program goals. The Development department’s fundraising program engages major donors for the LCV family of organizations including LCV, LCV Action Fund, LCV Victory Fund, and LCV Education Fund, and raises money for political candidates through our GiveGreen program.
The Director of Development Partnerships joins an extremely skilled, hard-working and growing development team, which is building the budget, power, and effectiveness of our family of organizations. This position is responsible for raising funds from individual and small foundation donors at four-, five-, and six-figure levels. Responsibilities include strategically identifying, cultivating, soliciting, and stewarding donors. The Director of Development Partnerships will cultivate and solicit donors on their own and support the work of key senior staff and board members in their respective regions. Qualified candidates will have significant experience with methods and approaches to major gifts fundraising that encourages philanthropic involvement among communities of color.
Responsibilities:
Manage and develop a portfolio of up to 120 current, lapsed and prospective donors across the region, deepening relationships in person or virtually, over the phone, and in writing.
Work with the Director of Prospect Research and Portfolio Management to expand the Major Gifts portfolio of prospective donors to include more people of color; broaden our current methods of identifying, cultivating and soliciting such donors.
Educate our current and prospective donors about the racial justice and equity work that is central and core to all the work we do at LCV to confront the inextricably linked climate and democracy crises.
Hold at least 85 visits with donors and prospects in the region, renewing and upgrading gifts from current donors and soliciting gifts from new donors. Varying degrees of coordination and collaboration with state affiliates in the region is required. To that end, the Director must be oriented toward and motivated by nurturing and growing these relationships.
Develop and support cultivation, solicitation, and stewardship strategies for LCV’s President and other key staff and board members.
Recruit donors and prospects to a variety of LCV fundraising and cultivation events, playing a key role in meeting the event and engagement objectives and key results for the Major Gifts team.
Contribute to organizational and department efforts to infuse racial justice and equity into all aspects of our work, including our fundraising as well as service on committees or working groups.
Write persuasive and personalized emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy and politics, ensuring racial justice and equity is centered in our messaging.
Participate in high-level planning to help set both fundraising and programmatic goals.
Work collaboratively with development, communications, and program staff, along with state partners, to develop compelling materials and talking points to maximize fundraising results, while maintaining our commitment to organizational values of racial justice and equity.
Engage donors as advocates by recruiting them to join program calls and meetings and encouraging their own lobbying on priority environmental issues.
Ensure donor portfolio records are current with all necessary and pertinent information, and input contacts and actions into the database in a timely manner.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Perform other duties as assigned.
Qualifications:
Work Experience : Required - 4 years of experience in fundraising, including a successful track record of personally meeting with donors and closing five- and six-figure gifts. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding 10 donor visits per month. A deep understanding of and experience talking with donors, peers, colleagues and other stakeholders about the critical importance of diversity, equity and inclusion. Preferred - Issue advocacy, organizing and/or political fundraising experience.
Skills: Excellent interpersonal, written, and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy, with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Optimism and a proven interest in politics, passionate about protecting the environment, racial justice and equity, and meaningful social change.
Cultural Competence: Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. A commitment to the complex understanding of racial justice and the urgency of confronting institutional racism and inequity within philanthropy. Commitment to equity and inclusion as organizational practice and culture. Awareness of systemic racism and knowledge of environmental issues impacting communities of color.
Working Conditions: This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange accurate information. The person in the position will frequently be expected to move between sites. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Director of Development Partnerships - West Coast” in the subject line January 4, 2024 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work assisting new and existing customers in existing department programs with billing, late notifications, and payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Utility Account Representative I: $39,968 / year or higher DOQ Utility Account Representative II: $42,734 / year or higher DOQ Utility Account Representative III: $48,903 / year or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by the County’s contractual vendor; interprets and updates information from a variety of databases; calculates refunds due to a variety of situations outlined in the Departments Standard Operating Procedure Manual.
Researches and resolves problems using in-depth knowledge of General Services’ operations; negotiates payment extensions or arrangements with customers; initiates non-payment cart removal.
Responds to service-related phone calls and e-mails from customers; works to resolve a wide variety of difficult customer inquiries or complaints concerning curbside recycling services; explains policies and procedures to customers; appraises service concerns to determine causation and relays information to vendor.
Develops and maintains cooperative and professional relationships with employees, accounting representatives from all departments, and outside agencies.
Utility Account Representative III serves as lead worker in providing operational oversight; schedules and distributes workload among staff; provides training to staff as needed.
Requirements:
Any combination of education and experience equivalent to a high school diploma; college degree or courses in accounting or business management, or related field preferred; and some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess or be able to obtain within 30 days of hire, valid Virginia driver’s license and acceptable driving record based on James City County criteria.
Knowledge of standard office practices and procedures, equipment, and administration; general office computer software and associated equipment; knowledge of principles and processes for providing customers service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in the use of computer software programs including Microsoft Office Suite.
Ability to establish and implement effective administrative programs and procedures; plan and organize daily work routine and establish priorities for the completion of work in accordance with sound time-management methodology; use logic and reasoning to understand, analyze, and evaluate situations; exercise good judgment to make appropriate decisions; effectively communicate ideas and proposals verbally and in writing, to include the preparation of detailed logs which include numerical information; perform mathematical calculations.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Dec 08, 2023
Full time
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform responsible work assisting new and existing customers in existing department programs with billing, late notifications, and payment processes.
There are three levels of Utility Account Representative distinguished by the level of work performed and the qualifications of the employee.
Utility Account Representative I: $39,968 / year or higher DOQ Utility Account Representative II: $42,734 / year or higher DOQ Utility Account Representative III: $48,903 / year or higher DOQ
Responsibilities:
Assists with processing customer billing for services provided by the County’s contractual vendor; interprets and updates information from a variety of databases; calculates refunds due to a variety of situations outlined in the Departments Standard Operating Procedure Manual.
Researches and resolves problems using in-depth knowledge of General Services’ operations; negotiates payment extensions or arrangements with customers; initiates non-payment cart removal.
Responds to service-related phone calls and e-mails from customers; works to resolve a wide variety of difficult customer inquiries or complaints concerning curbside recycling services; explains policies and procedures to customers; appraises service concerns to determine causation and relays information to vendor.
Develops and maintains cooperative and professional relationships with employees, accounting representatives from all departments, and outside agencies.
Utility Account Representative III serves as lead worker in providing operational oversight; schedules and distributes workload among staff; provides training to staff as needed.
Requirements:
Any combination of education and experience equivalent to a high school diploma; college degree or courses in accounting or business management, or related field preferred; and some experience working in utility billing or accounts receivable/payable including experience involving public contact and customer service.
Must possess or be able to obtain within 30 days of hire, valid Virginia driver’s license and acceptable driving record based on James City County criteria.
Knowledge of standard office practices and procedures, equipment, and administration; general office computer software and associated equipment; knowledge of principles and processes for providing customers service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in the use of computer software programs including Microsoft Office Suite.
Ability to establish and implement effective administrative programs and procedures; plan and organize daily work routine and establish priorities for the completion of work in accordance with sound time-management methodology; use logic and reasoning to understand, analyze, and evaluate situations; exercise good judgment to make appropriate decisions; effectively communicate ideas and proposals verbally and in writing, to include the preparation of detailed logs which include numerical information; perform mathematical calculations.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
We The Action seeks a strategic leader to manage the Nonprofit Partnerships and Projects Development Team and oversee We The Action’s network of more than 550 nonprofit organizations, working with them to tackle our country's most pressing problems—protecting the vote, advancing racial justice, defending vulnerable communities, furthering gender equity and reproductive freedom, and more. The Director of Nonprofit Partnerships and Projects Development will steer We The Action’s strategy on our four core issue areas of democracy, immigration, gender equity, and racial justice, oversee We The Action’s relationships with its nonprofit partners, and manage the We The Action Nonprofit Partnerships and Project Development Team.
ABOUT WE THE ACTION
WTA is a community of nonprofit organizations and volunteer lawyers, working together to advance social justice. Since launching in 2017, more than 42,000 lawyers have joined We The Action to apply their specialized skills and experience to more than 500 nonprofit organizations working on our nation’s most pressing problems — protecting voting rights, advocating for racial justice, defending immigrant communities, supporting people impacted by the COVID-19, advancing gender equity and reproductive rights, and more.
ABOUT CIVIC NATION
Civic Nation is a nonprofit ecosystem for high-impact organizing and education initiatives working to build a more inclusive and equitable America. Civic Nation shifts culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders and influencers to tackle some of our nation’s most pressing social challenges. Civic Nation is home to seven national initiatives and campaigns: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, Online for All, SAVE On Student Debt, We The Action, and When We All Vote.
YOUR IMPACT
Lead strategic development and execution of WTA’s nonprofit partner recruitment, engagement, and project development, including identifying priorities, creating action plans, and delivering results through the partnerships team
Manage day-to-day operations of the nonprofit partnerships team, including defining team goals and deliverables, working with team members to create and align individual goals and work plans, identifying and delegating opportunities that promote employee growth, and supervising and supporting team member work through weekly check-ins and metric tracking
Develop and implement strategies to increase and deepen engagement of WTA’s nonprofit partnership network in our Democracy and Racial Justice portfolios to ensure high quantity and quality of volunteer opportunities on the platform
Initiate, manage, strengthen, and nurture relationships with a large portfolio of WTA’s Democracy and Racial Justice partners and prospective partners through regular contact and support, and guide partnerships team staff in growing and maintaining relationships with WTA’s other nonprofit partners
Think creatively to recruit new projects from current and prospective partners, including assisting partners in designing projects that fully leverage We The Action’s platform and tools
Cultivate large-scale mobilizations and strategic projects that can achieve broader impact, including coalition-based work
Track, analyze, and report on metrics related to nonprofit partner recruitment, engagement, satisfaction, and project creation
Identify and pursue opportunities to raise WTA’s profile among nonprofits
Represent WTA at conferences and events and on working groups, coalitions, etc.
Support Civic Nation and WTA leadership and development staff with efforts of strategic importance to CN or WTA
Collaborate closely with communications and lawyer-facing staff to drive project success through seamless coordination and alignment
YOUR EXPERIENCE
7+ years of relevant work, such as legal practice, work at a nonprofit, or in a partnership recruitment and engagement role
Experience working in a legal setting or on pro bono matters required, law degree preferred
Demonstrated commitment to progressive nonprofit work through job experience, volunteerism, pro bono work, etc.
Experience working on democracy or racial justice issues preferred
Proven experience developing and managing a program, major project, or initiative, including experience creating, executing, and tracking annual plans
Success building and maintaining positive, respectful, and partner-centered relationships with a wide range of organizations and their representatives
Experience navigating cross-organization work, such as coalition-based initiatives
YOUR COMPETENCIES
Entrepreneurial, strategic, and solutions-oriented, with strong judgment, who would enjoy overseeing strategic growth of WTA's partner network and project pool
Excellent oral and written communication skills, able to concisely and effectively deliver our message in person, by phone/Zoom, or over email, and to demo our sophisticated platform tools in an easily understandable format
Ease and skill with establishing, developing, and maintaining a large number of authentic relationships, through networking, event attendance, and one-on-one outreach
A detailed understanding of progressive legal issues, including familiarity with pro bono legal work across multiple areas of interest to WTA lawyers (e.g. voter protection, immigration, racial justice, gender equity, etc.)
Ability to influence, energize, and inspire people across multiple organizations to collaborate on complex, long-term, high-impact work
Respect and appreciation for the work nonprofits do and the challenges they face
A self-starter—able to work effectively, both independently and collaboratively
A team player marked by idealism practicality, personal kindness, diplomacy, good humor, and generosity of spirit
Results- and detail-oriented, with high standards for excellence in execution
Able to learn new tools and technologies
SALARY & BENEFITS
The Washington, DC-based salary range for this position is $93,500 - $122,100 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.
TO APPLY
To apply, submit a cover letter and resume at this link . The cover letter, addressed to Anna Chu, should be concise, compelling, and include why you would like to work for We The Action. Applications will be accepted on a rolling basis.
***
At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.
Nov 09, 2023
Full time
We The Action seeks a strategic leader to manage the Nonprofit Partnerships and Projects Development Team and oversee We The Action’s network of more than 550 nonprofit organizations, working with them to tackle our country's most pressing problems—protecting the vote, advancing racial justice, defending vulnerable communities, furthering gender equity and reproductive freedom, and more. The Director of Nonprofit Partnerships and Projects Development will steer We The Action’s strategy on our four core issue areas of democracy, immigration, gender equity, and racial justice, oversee We The Action’s relationships with its nonprofit partners, and manage the We The Action Nonprofit Partnerships and Project Development Team.
ABOUT WE THE ACTION
WTA is a community of nonprofit organizations and volunteer lawyers, working together to advance social justice. Since launching in 2017, more than 42,000 lawyers have joined We The Action to apply their specialized skills and experience to more than 500 nonprofit organizations working on our nation’s most pressing problems — protecting voting rights, advocating for racial justice, defending immigrant communities, supporting people impacted by the COVID-19, advancing gender equity and reproductive rights, and more.
ABOUT CIVIC NATION
Civic Nation is a nonprofit ecosystem for high-impact organizing and education initiatives working to build a more inclusive and equitable America. Civic Nation shifts culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders and influencers to tackle some of our nation’s most pressing social challenges. Civic Nation is home to seven national initiatives and campaigns: ALL IN Campus Democracy Challenge, Change Collective, It’s On Us, Online for All, SAVE On Student Debt, We The Action, and When We All Vote.
YOUR IMPACT
Lead strategic development and execution of WTA’s nonprofit partner recruitment, engagement, and project development, including identifying priorities, creating action plans, and delivering results through the partnerships team
Manage day-to-day operations of the nonprofit partnerships team, including defining team goals and deliverables, working with team members to create and align individual goals and work plans, identifying and delegating opportunities that promote employee growth, and supervising and supporting team member work through weekly check-ins and metric tracking
Develop and implement strategies to increase and deepen engagement of WTA’s nonprofit partnership network in our Democracy and Racial Justice portfolios to ensure high quantity and quality of volunteer opportunities on the platform
Initiate, manage, strengthen, and nurture relationships with a large portfolio of WTA’s Democracy and Racial Justice partners and prospective partners through regular contact and support, and guide partnerships team staff in growing and maintaining relationships with WTA’s other nonprofit partners
Think creatively to recruit new projects from current and prospective partners, including assisting partners in designing projects that fully leverage We The Action’s platform and tools
Cultivate large-scale mobilizations and strategic projects that can achieve broader impact, including coalition-based work
Track, analyze, and report on metrics related to nonprofit partner recruitment, engagement, satisfaction, and project creation
Identify and pursue opportunities to raise WTA’s profile among nonprofits
Represent WTA at conferences and events and on working groups, coalitions, etc.
Support Civic Nation and WTA leadership and development staff with efforts of strategic importance to CN or WTA
Collaborate closely with communications and lawyer-facing staff to drive project success through seamless coordination and alignment
YOUR EXPERIENCE
7+ years of relevant work, such as legal practice, work at a nonprofit, or in a partnership recruitment and engagement role
Experience working in a legal setting or on pro bono matters required, law degree preferred
Demonstrated commitment to progressive nonprofit work through job experience, volunteerism, pro bono work, etc.
Experience working on democracy or racial justice issues preferred
Proven experience developing and managing a program, major project, or initiative, including experience creating, executing, and tracking annual plans
Success building and maintaining positive, respectful, and partner-centered relationships with a wide range of organizations and their representatives
Experience navigating cross-organization work, such as coalition-based initiatives
YOUR COMPETENCIES
Entrepreneurial, strategic, and solutions-oriented, with strong judgment, who would enjoy overseeing strategic growth of WTA's partner network and project pool
Excellent oral and written communication skills, able to concisely and effectively deliver our message in person, by phone/Zoom, or over email, and to demo our sophisticated platform tools in an easily understandable format
Ease and skill with establishing, developing, and maintaining a large number of authentic relationships, through networking, event attendance, and one-on-one outreach
A detailed understanding of progressive legal issues, including familiarity with pro bono legal work across multiple areas of interest to WTA lawyers (e.g. voter protection, immigration, racial justice, gender equity, etc.)
Ability to influence, energize, and inspire people across multiple organizations to collaborate on complex, long-term, high-impact work
Respect and appreciation for the work nonprofits do and the challenges they face
A self-starter—able to work effectively, both independently and collaboratively
A team player marked by idealism practicality, personal kindness, diplomacy, good humor, and generosity of spirit
Results- and detail-oriented, with high standards for excellence in execution
Able to learn new tools and technologies
SALARY & BENEFITS
The Washington, DC-based salary range for this position is $93,500 - $122,100 (will be adjusted for cost of labor for the incumbent's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.
TO APPLY
To apply, submit a cover letter and resume at this link . The cover letter, addressed to Anna Chu, should be concise, compelling, and include why you would like to work for We The Action. Applications will be accepted on a rolling basis.
***
At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable, but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.
Who We Are :
Click Therapeutics, Inc., develops, validates, and commercializes software as prescription medical treatments for people with unmet medical needs. As a leading innovator of Digital Therapeutics™, Click delivers accessible, clinically proven, FDA-regulated prescription treatments to the smartphone in your hand. Click’s treatments are defined by a commitment to applying technical and scientific rigor and patient-centric design to the development process. This results in uniquely engaging experiences that achieve compelling clinical outcomes for patients seeking new treatment options. Click Therapeutics continuously expands and refines its platform with novel cognitive, behavioral and neuromodulatory mechanisms of action and advanced data-driven tools such as artificial intelligence and machine learning. The digital therapeutics under development on Click’s platform address diverse areas of therapeutic need, including indications in psychiatry, neurology, oncology, immunology, and cardiometabolic diseases. Consistently named a best place to work, Click fosters an inclusive, diverse workforce of innovators, clinicians, scientists, researchers, designers, technologists, engineers and more, united in a common mission to provide patients everywhere access to safe and effective prescription digital therapeutics. For more information, visit www.clicktherapeutics.com and connect with us on LinkedIn.
About the Role:
The Regulatory Affairs Manager drives the execution of regulatory initiatives for multiple Software as a Medical Device (SaMD) products at various stages in lifecycle management. This role will support the preparation, review and submission of documents to the FDA and other global regulatory authorities leading up to marketing authorization. The Regulatory Affairs Manager collaborates with stakeholders from medical, commercial, quality, product, and program teams to assure that our products are presented to regulatory authorities according to all applicable regulations for SaMD in alignment with the company's strategic goals. In advance of meetings with the FDA and other regulators, the Regulatory Affairs Manager prepares cross-functional team members to enable productive interactions with the Agency and attends the meetings as a representative of the Click Therapeutics regulatory team.
This position is based out of Click’s headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities or at one of our industrious offices in Boston, MA or Miami, FL. We have a hybrid working model that consists of at least 3 days in office each week.
Responsibilities:
Manage the drafting of high-quality regulatory submissions by preparing the core elements as an individual contributor and coordinating collaborative input from cross-functional stakeholders. Prepare and process the drafted documents, and submit the finalized version to the regulatory authorities.
Conduct regulatory research and provide intelligence to inform discussions with Click leadership.Coordinate regulatory strategy discussions as requested. Synthesize inputs from the team to author regulatory strategy documents based on direction set by regulatory and medical leadership.
Perform regulatory intelligence including monitoring changing global regulatory requirements. Assist in reviewing, assessing impact, and informing management.
Anticipate regulatory obstacles and emerging issues throughout the product lifecycle. Act as a resource on the cross-functional team to answer regulatory-related questions and provide regulatory direction when developing strategies for resolution.
Support external meetings on regulatory matters, including with regulators and auditors, development partners, and scientific and clinical advisors.
Maintain records of correspondence with regulatory agencies.
Develop and implement policies, processes, and SOPs in support of the regulatory affairs function.
Manage processes involved with maintaining annual licenses, registrations, and listings.
Qualifications:
Bachelor's Degree required, preferred in life sciences, health care, or related discipline.
5-12 years of experience in an FDA regulated industry; medical device experience required.
3+ years of regulatory affairs experience.
A strong understanding of medical device standards and regulations (e.g., 21 CFR, FDA Guidance).
Proven ability to prioritize, conduct, and manage time to meet project deadlines while working in a dynamic cross-functional team environment.
Experience preparing high quality regulatory submissions and/or interacting with regulatory agencies.
Excellent writing and oral communication skills with a high attention to detail.
Ability to form and maintain working professional relationships with external stakeholders (e.g., regulatory authorities, scientific and clinical advisors).
Preferred Qualifications
Certification in regulatory affairs (such as RAC from the Regulatory Affairs Professionals Society).
Experience with digital therapeutics and/or Software as a Medical Device (SaMD) regulatory matters.
Experience working with clinical trial design, terminology, and statistical concepts.
Familiarity with the legal basis of FDA’s regulatory authority, including the US Food, Drug & Cosmetic Act and related amendments.
Compensation:
The base salary range for this position is between: $130,000 - $155,000. The final base salary will be dependent upon skills, experience and location. In addition to the base salary, Click Therapeutics offers an annual performance-based cash bonus and a generous equity package.
Benefits:
The role includes great benefits and is an excellent wealth-building opportunity at a fast-growing pre-IPO company in a nascent and extremely exciting space.
Competitive Salary with Annual Review | Cash Bonus | Stock Options | 5% 401(k) matching | Medical | Dental | Vision | Life Insurance | Voluntary Benefits | Unlimited PTO | Uber One | Nectar Rewards | One Medical | Fertility Support | Fitness Reimbursement | Bike Membership | Professional Development Stipend | Lunch Stipends | Parent Benefits | LinkedIn Learning | Industrious Workspaces | Commuter Subsidies | Flexible Work Arrangement | Choice of Mac or Windows | Sponsored Company Events | Office Snacks and Beverages | Much More…
Equal Employment Opportunity:
Click Therapeutics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Click Therapeutics also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Click Therapeutics in the U.S. In certain circumstances it may be advantageous to Click Therapeutics to support the application(s) for temporary visa classification and/or sponsor applications for permanent residence so that a foreign national colleague can accept or remain in a work assignment in the U. S. For certain classes of temporary visas, the resulting work authorization may be specific to Click Therapeutics and the specific job and/or work site. Click Therapeutics may at its business discretion decide to or refrain from obtaining, maintaining and/or extending the temporary visa status and/or sponsoring a colleague for permanent residency and /or employment eligibility, considering factors such as availability of qualified U.S. workers and the colleague's long-term prospects for securing lawful permanent residence, among other reasons. Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work for Click Therapeutics in the U.S. and, if so, whether that authorization permits them to work in the job they seek. In no case should Click Therapeutics support of a colleague's temporary visa application or sponsorship of a colleague for permanent residence be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the colleague and Click Therapeutics.
Recruitment Phishing Scams:
As recruitment phishing scams are growing, we urge you to be vigilant during the job search process. Please be mindful of the following:
Click Therapeutics will only reach out to you through an “@clicktherapeutics.com” email address.
Other than your email address or telephone number, which you may provide via a job application portal, Click Therapeutics will never ask you to provide personally identifiable information about yourself (such as a Social Security Number or Driver’s License Number) via email or a messaging application (like that used on the LinkedIn platform).
Click Therapeutics will conduct interviews face-to-face over Zoom.
All job postings will be listed on the Click Therapeutics official career page. If someone contacts you about a job or position that is not listed on the official career page, please contact the Click Therapeutics recruitment team at the contact information below.
If you have any questions regarding the validity of a recruitment inquiry or an interview, please contact the Click’s recruitment team at recruitment@clicktherapeutics.com to confirm before proceeding.
If you encounter a scam, report it to the Federal Trade Commission at https://reportfraud.ftc.gov/#/
Oct 19, 2023
Full time
Who We Are :
Click Therapeutics, Inc., develops, validates, and commercializes software as prescription medical treatments for people with unmet medical needs. As a leading innovator of Digital Therapeutics™, Click delivers accessible, clinically proven, FDA-regulated prescription treatments to the smartphone in your hand. Click’s treatments are defined by a commitment to applying technical and scientific rigor and patient-centric design to the development process. This results in uniquely engaging experiences that achieve compelling clinical outcomes for patients seeking new treatment options. Click Therapeutics continuously expands and refines its platform with novel cognitive, behavioral and neuromodulatory mechanisms of action and advanced data-driven tools such as artificial intelligence and machine learning. The digital therapeutics under development on Click’s platform address diverse areas of therapeutic need, including indications in psychiatry, neurology, oncology, immunology, and cardiometabolic diseases. Consistently named a best place to work, Click fosters an inclusive, diverse workforce of innovators, clinicians, scientists, researchers, designers, technologists, engineers and more, united in a common mission to provide patients everywhere access to safe and effective prescription digital therapeutics. For more information, visit www.clicktherapeutics.com and connect with us on LinkedIn.
About the Role:
The Regulatory Affairs Manager drives the execution of regulatory initiatives for multiple Software as a Medical Device (SaMD) products at various stages in lifecycle management. This role will support the preparation, review and submission of documents to the FDA and other global regulatory authorities leading up to marketing authorization. The Regulatory Affairs Manager collaborates with stakeholders from medical, commercial, quality, product, and program teams to assure that our products are presented to regulatory authorities according to all applicable regulations for SaMD in alignment with the company's strategic goals. In advance of meetings with the FDA and other regulators, the Regulatory Affairs Manager prepares cross-functional team members to enable productive interactions with the Agency and attends the meetings as a representative of the Click Therapeutics regulatory team.
This position is based out of Click’s headquarters located in Tribeca, NYC, at the center of one of the fastest-growing digital health communities or at one of our industrious offices in Boston, MA or Miami, FL. We have a hybrid working model that consists of at least 3 days in office each week.
Responsibilities:
Manage the drafting of high-quality regulatory submissions by preparing the core elements as an individual contributor and coordinating collaborative input from cross-functional stakeholders. Prepare and process the drafted documents, and submit the finalized version to the regulatory authorities.
Conduct regulatory research and provide intelligence to inform discussions with Click leadership.Coordinate regulatory strategy discussions as requested. Synthesize inputs from the team to author regulatory strategy documents based on direction set by regulatory and medical leadership.
Perform regulatory intelligence including monitoring changing global regulatory requirements. Assist in reviewing, assessing impact, and informing management.
Anticipate regulatory obstacles and emerging issues throughout the product lifecycle. Act as a resource on the cross-functional team to answer regulatory-related questions and provide regulatory direction when developing strategies for resolution.
Support external meetings on regulatory matters, including with regulators and auditors, development partners, and scientific and clinical advisors.
Maintain records of correspondence with regulatory agencies.
Develop and implement policies, processes, and SOPs in support of the regulatory affairs function.
Manage processes involved with maintaining annual licenses, registrations, and listings.
Qualifications:
Bachelor's Degree required, preferred in life sciences, health care, or related discipline.
5-12 years of experience in an FDA regulated industry; medical device experience required.
3+ years of regulatory affairs experience.
A strong understanding of medical device standards and regulations (e.g., 21 CFR, FDA Guidance).
Proven ability to prioritize, conduct, and manage time to meet project deadlines while working in a dynamic cross-functional team environment.
Experience preparing high quality regulatory submissions and/or interacting with regulatory agencies.
Excellent writing and oral communication skills with a high attention to detail.
Ability to form and maintain working professional relationships with external stakeholders (e.g., regulatory authorities, scientific and clinical advisors).
Preferred Qualifications
Certification in regulatory affairs (such as RAC from the Regulatory Affairs Professionals Society).
Experience with digital therapeutics and/or Software as a Medical Device (SaMD) regulatory matters.
Experience working with clinical trial design, terminology, and statistical concepts.
Familiarity with the legal basis of FDA’s regulatory authority, including the US Food, Drug & Cosmetic Act and related amendments.
Compensation:
The base salary range for this position is between: $130,000 - $155,000. The final base salary will be dependent upon skills, experience and location. In addition to the base salary, Click Therapeutics offers an annual performance-based cash bonus and a generous equity package.
Benefits:
The role includes great benefits and is an excellent wealth-building opportunity at a fast-growing pre-IPO company in a nascent and extremely exciting space.
Competitive Salary with Annual Review | Cash Bonus | Stock Options | 5% 401(k) matching | Medical | Dental | Vision | Life Insurance | Voluntary Benefits | Unlimited PTO | Uber One | Nectar Rewards | One Medical | Fertility Support | Fitness Reimbursement | Bike Membership | Professional Development Stipend | Lunch Stipends | Parent Benefits | LinkedIn Learning | Industrious Workspaces | Commuter Subsidies | Flexible Work Arrangement | Choice of Mac or Windows | Sponsored Company Events | Office Snacks and Beverages | Much More…
Equal Employment Opportunity:
Click Therapeutics is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Click Therapeutics also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Click Therapeutics in the U.S. In certain circumstances it may be advantageous to Click Therapeutics to support the application(s) for temporary visa classification and/or sponsor applications for permanent residence so that a foreign national colleague can accept or remain in a work assignment in the U. S. For certain classes of temporary visas, the resulting work authorization may be specific to Click Therapeutics and the specific job and/or work site. Click Therapeutics may at its business discretion decide to or refrain from obtaining, maintaining and/or extending the temporary visa status and/or sponsoring a colleague for permanent residency and /or employment eligibility, considering factors such as availability of qualified U.S. workers and the colleague's long-term prospects for securing lawful permanent residence, among other reasons. Employment applicants requiring immigration sponsorship must disclose, when initial application for employment is made, whether or not they are legally authorized to work for Click Therapeutics in the U.S. and, if so, whether that authorization permits them to work in the job they seek. In no case should Click Therapeutics support of a colleague's temporary visa application or sponsorship of a colleague for permanent residence be construed to guarantee success of that application or amend or otherwise invalidate the "at-will" employment relationship between the colleague and Click Therapeutics.
Recruitment Phishing Scams:
As recruitment phishing scams are growing, we urge you to be vigilant during the job search process. Please be mindful of the following:
Click Therapeutics will only reach out to you through an “@clicktherapeutics.com” email address.
Other than your email address or telephone number, which you may provide via a job application portal, Click Therapeutics will never ask you to provide personally identifiable information about yourself (such as a Social Security Number or Driver’s License Number) via email or a messaging application (like that used on the LinkedIn platform).
Click Therapeutics will conduct interviews face-to-face over Zoom.
All job postings will be listed on the Click Therapeutics official career page. If someone contacts you about a job or position that is not listed on the official career page, please contact the Click Therapeutics recruitment team at the contact information below.
If you have any questions regarding the validity of a recruitment inquiry or an interview, please contact the Click’s recruitment team at recruitment@clicktherapeutics.com to confirm before proceeding.
If you encounter a scam, report it to the Federal Trade Commission at https://reportfraud.ftc.gov/#/
LOCATION: The ideal candidate will live within 50 miles of our Grand Prairie, TX PulsePoint. On-site 6 weeks for training and then virtual.
SHIFT:
8am-4:30pm CST
4:00pm - 12:30am CST
12:00am - 8:30am CST
CarelonRx Pharmacy is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.
The Pharmacy Call Center Associate (Pharmacy Cust Associate I) is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.
How you will make an impact:
Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner.
Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support.
Completes necessary research to provide proactive, thorough solutions.
Displays ownership of service requests ensuring high quality resolution and follow-thru.
Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them.
Minimum Requirements:
Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Experience with mail order pharmacy strongly preferred.
Experience in a high volume inbound call center strongly preferred.
Experience using Salesforce preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.
Oct 03, 2023
Full time
LOCATION: The ideal candidate will live within 50 miles of our Grand Prairie, TX PulsePoint. On-site 6 weeks for training and then virtual.
SHIFT:
8am-4:30pm CST
4:00pm - 12:30am CST
12:00am - 8:30am CST
CarelonRx Pharmacy is now part of CarelonRx (formerly IngenioRx), a proud member of the Elevance Health family of companies. The CarelonRx Home Delivery Pharmacy will deliver a digital first pharmacy experience that is convenient, simpler to use, and more affordable for our patients and payors. Our Pharmacy model focuses on whole person care, providing the best member experience to drive adherence, affordability, and improved overall health outcomes by putting the patient first.
The Pharmacy Call Center Associate (Pharmacy Cust Associate I) is responsible for responding to basic customer questions via telephone and written correspondence regarding pharmacy retail and mail order prescriptions.
How you will make an impact:
Develops and maintains positive customer relations and coordinates with functions within the company to ensure customer requests are handled and resolved appropriate and in a timely manner.
Interacts with internal and external customers (could include subscribers, providers, group or benefit administrators, physician offices, third party representatives, and other Blue Cross Plans) to provide claims, customer service, and/or membership support.
Completes necessary research to provide proactive, thorough solutions.
Displays ownership of service requests ensuring high quality resolution and follow-thru.
Supports and guides the customer with their personal options and decisions and helps the customer become knowledgeable and confident about using technology, tools and resources available to them.
Minimum Requirements:
Requires a HS diploma or equivalent and previous experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Experience with mail order pharmacy strongly preferred.
Experience in a high volume inbound call center strongly preferred.
Experience using Salesforce preferred.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.
League of Conservation Voters
Flexible (the employee may decide whether to work remotely and/or from an LCV office)
Title: Managing Director of Development Partnerships Positions Available: 2 Department: Development Status: Exempt Reports to: Vice President of Development Partnerships Positions Reporting to this Position: Directors of Development Partnerships (2-4), Major Gifts Coordinator or Associate Manager of Major Gifts (1) Location: Flexible (the employee may decide whether to work remotely and/or from an LCV office) Travel Requirements: Up to 30% Union Position: No Job Classification Level: M-II Salary Range (depending on experience) : $99,418-$140,400
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
Our members, our volunteers and staff, and our more than 30 state affiliates (together, the Conservation Voter Movement) work for a more just and equitable democracy, where people—not polluters—determine our future. This movement is an influential national network with unparalleled influence in Washington, DC, in state capitals, and in communities around the country. We are unmatched in our ability to ensure meaningful action on our key issues. We aim to bring people and communities together across racial, geographic, political, religious, economic and other differences toward collective goals instead of dividing us from one another.
LCV is hiring two Managing Directors of Development Partnerships who will be responsible for a portfolio of lead and principal level donors in a specific state or region and holds 35-50 visits with donors and prospects annually to raise the budgeted revenue for the assigned portfolio. Each Managing Director role will manage a team of 2-4 Directors of Development Partnerships, each of whom have visit and revenue goals related to their assigned portfolios, plus one Major Gifts support staff who works with the team so that each Managing Director will supervise between 3-5 staff on their team. This position is responsible for developing and implementing high level systems and processes in collaboration with other development managers that will support the Major Gifts Team’s ability to raise more money, more efficiently. The ideal candidate is a highly-skilled communicator, organized, ambitious, goal-driven, excels at managing people, and will be able to apply their expertise to coach and lead their major gifts team.
Responsibilities:
Lead and develop 2-5 Directors of Development Partnerships and one Major Gifts Associate, Manager, or Coordinator. Ensure the team meets or exceeds their visit and revenue goals.
Lead regular team calls and retreats.
Write persuasive and personalized cases for support, emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy, politics, and racial justice and equity. Use these communications as examples of donor engagement and share with the team regularly.
Regularly identify opportunities and lead projects to boost team performance and center LCV’s CLAASI Values (Community, Learning, Anti-Racism, Accountability, Sustainability, Innovation) as an effective trainer, compassionate coach and forward-thinking mentor.
Support direct reports in managing and developing a portfolio of about 120 current, lapsed and prospective donors, deepening relationships in person, over the phone, and in writing. Support each Director in sharpening their ability to talk about core racial justice and equity work, educate donors and other stakeholders on why this work is central to our mission, and challenge and persuade those who disagree.
Support and partner with organizational leaders to identify, cultivate, solicit and steward Principal donors.
Expand the portfolio of prospective donors to include more women, people of color and young people; broaden our current methods of identifying, cultivating and soliciting donors of color and build the skills and competencies of our team to meet this objective.
Work with staff to educate our current and prospective donors about the racial justice and equity work in which we are engaged, including drafting talking points and practicing for visits.
Hold a portfolio of donors and prospects and meet with them across the region, holding at least 35-50 donor visits annually depending on the number of people on the team.
Interface and collaborate with other development managers to create efficient and effective systems and materials that will help the Major Gifts Team raise more money.
Ensure LCV lead and principal level donors and prospects are engaged in a highly tailored way.
Recruit donors and prospects to a variety of LCV (and when possible, state affiliate) fundraising and cultivation events and ensure members of the Major Gifts Team do the same.
Work to ensure coordination with state affiliates to achieve fundraising goals.
Participate in high-level planning to help set both fundraising and programmatic goals.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Qualifications:
Work Experience :
Required: 7 years of experience in fundraising, 3 of which are managing other fundraising staff, including a successful track record of personally meeting with donors and closing five and six-figure gifts. Experience directly supervising staff with varying levels of experience. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding an ambitious number of donor visits per month.
Preferred – Issue advocacy, organizing and/or political fundraising experience. Experience managing up and working with an executive team. Experience with Salesforce.
Skills:
Required: Excellent interpersonal, written and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, diplomatic, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results, and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Politically savvy and oriented toward optimism. Passionate about protecting the environment, racial justice and equity, and meaningful social change.
Preferred : Moderate knowledge of how to use Google Suite, Microsoft Office Suite, and Wrike.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange and keep confidential accurate information. Ability to occasionally work evening and weekend hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Managing Director of Development Partnerships” in the subject line by October 4, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Sep 21, 2023
Full time
Title: Managing Director of Development Partnerships Positions Available: 2 Department: Development Status: Exempt Reports to: Vice President of Development Partnerships Positions Reporting to this Position: Directors of Development Partnerships (2-4), Major Gifts Coordinator or Associate Manager of Major Gifts (1) Location: Flexible (the employee may decide whether to work remotely and/or from an LCV office) Travel Requirements: Up to 30% Union Position: No Job Classification Level: M-II Salary Range (depending on experience) : $99,418-$140,400
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
Our members, our volunteers and staff, and our more than 30 state affiliates (together, the Conservation Voter Movement) work for a more just and equitable democracy, where people—not polluters—determine our future. This movement is an influential national network with unparalleled influence in Washington, DC, in state capitals, and in communities around the country. We are unmatched in our ability to ensure meaningful action on our key issues. We aim to bring people and communities together across racial, geographic, political, religious, economic and other differences toward collective goals instead of dividing us from one another.
LCV is hiring two Managing Directors of Development Partnerships who will be responsible for a portfolio of lead and principal level donors in a specific state or region and holds 35-50 visits with donors and prospects annually to raise the budgeted revenue for the assigned portfolio. Each Managing Director role will manage a team of 2-4 Directors of Development Partnerships, each of whom have visit and revenue goals related to their assigned portfolios, plus one Major Gifts support staff who works with the team so that each Managing Director will supervise between 3-5 staff on their team. This position is responsible for developing and implementing high level systems and processes in collaboration with other development managers that will support the Major Gifts Team’s ability to raise more money, more efficiently. The ideal candidate is a highly-skilled communicator, organized, ambitious, goal-driven, excels at managing people, and will be able to apply their expertise to coach and lead their major gifts team.
Responsibilities:
Lead and develop 2-5 Directors of Development Partnerships and one Major Gifts Associate, Manager, or Coordinator. Ensure the team meets or exceeds their visit and revenue goals.
Lead regular team calls and retreats.
Write persuasive and personalized cases for support, emails, letters and proposals to donors and prospects including in depth descriptions of our programs and role in environmental advocacy, politics, and racial justice and equity. Use these communications as examples of donor engagement and share with the team regularly.
Regularly identify opportunities and lead projects to boost team performance and center LCV’s CLAASI Values (Community, Learning, Anti-Racism, Accountability, Sustainability, Innovation) as an effective trainer, compassionate coach and forward-thinking mentor.
Support direct reports in managing and developing a portfolio of about 120 current, lapsed and prospective donors, deepening relationships in person, over the phone, and in writing. Support each Director in sharpening their ability to talk about core racial justice and equity work, educate donors and other stakeholders on why this work is central to our mission, and challenge and persuade those who disagree.
Support and partner with organizational leaders to identify, cultivate, solicit and steward Principal donors.
Expand the portfolio of prospective donors to include more women, people of color and young people; broaden our current methods of identifying, cultivating and soliciting donors of color and build the skills and competencies of our team to meet this objective.
Work with staff to educate our current and prospective donors about the racial justice and equity work in which we are engaged, including drafting talking points and practicing for visits.
Hold a portfolio of donors and prospects and meet with them across the region, holding at least 35-50 donor visits annually depending on the number of people on the team.
Interface and collaborate with other development managers to create efficient and effective systems and materials that will help the Major Gifts Team raise more money.
Ensure LCV lead and principal level donors and prospects are engaged in a highly tailored way.
Recruit donors and prospects to a variety of LCV (and when possible, state affiliate) fundraising and cultivation events and ensure members of the Major Gifts Team do the same.
Work to ensure coordination with state affiliates to achieve fundraising goals.
Participate in high-level planning to help set both fundraising and programmatic goals.
Travel up to 20% of the time for in-person work in respective regions, Washington, DC and elsewhere for staff site visits, conferences, and donor visits.
Qualifications:
Work Experience :
Required: 7 years of experience in fundraising, 3 of which are managing other fundraising staff, including a successful track record of personally meeting with donors and closing five and six-figure gifts. Experience directly supervising staff with varying levels of experience. Significant experience directly qualifying, cultivating and soliciting major gifts prospects, including developing solicitation strategy from identification through stewardship. Significant experience contacting prospects and holding an ambitious number of donor visits per month.
Preferred – Issue advocacy, organizing and/or political fundraising experience. Experience managing up and working with an executive team. Experience with Salesforce.
Skills:
Required: Excellent interpersonal, written and verbal communication skills; self-motivated; exhibits strong judgment; and able to work independently and as part of a team. Must be creative, diplomatic, proactive, disciplined, and able to think strategically. An active and curious listener with a knack for building relationships and the ability to speak with authority as an organizational representative. Well organized and detail-oriented. Motivated to meet goals, produce results, and exceed expectations, and enthusiastic about metrics driven goals. Politically savvy with an eagerness for continued learning. Professional, honest, and trustworthy; capable of handling confidential information with the utmost discretion. Politically savvy and oriented toward optimism. Passionate about protecting the environment, racial justice and equity, and meaningful social change.
Preferred : Moderate knowledge of how to use Google Suite, Microsoft Office Suite, and Wrike.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This position is largely sedentary, often standing or sitting for prolonged periods. The person in this position frequently communicates with major donors and must be able to exchange and keep confidential accurate information. Ability to occasionally work evening and weekend hours, as needed. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply : Send cover letter and resume to hr@lcv.org with “Managing Director of Development Partnerships” in the subject line by October 4, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .