L&I Information Technology Specialist 3, Office of the Medical Director

  • Washington State Department of Labor & Industries
  • Tumwater, WA, USA
  • May 16, 2018
Full time SQL Sharepoint Computer Science Software Engineer Database

Job Description

This Information Technology Specialist 3 position is critical in developing, administering and maintaining database technology and web-based systems.  OMD strives to have databases, systems and web applications that are up-to-date and accurate in order to use quantitative and qualitative data to make decisions that are more informed for our injured workers. 
You will become our OMD technical subject matter expert – and the person that OMD goes to when they have technical questions, requests and/or barriers.  You will be expected to oversee all data, web and video projects on behalf of OMD.  Any prior experience with database queries and web development will help you excel in this role, but you will receive plenty of training to help you understand our LNI databases, systems and applications well.   
We value processes that help us improve both efficiency and accuracy, so your desire for continual improvement will help us reach even greater success.  Your organizational, problem solving, troubleshooting skills and ability to manage multiple tasks and projects as once will be invaluable.  Every day is a new challenge, and you will continually be looking for ways to help OMD get better at what we do, in the most efficient way possible.  Overall, an ideal candidate for this position would possess Microsoft Access 2016 advanced knowledge, be meticulous in their work, very detail-oriented, have a high sense of urgency, ability to learn new things quickly and have a strong ability and desire to solve technical problems. 
If this job announcement sounds perfect for you – then please apply in hopes of joining the Department of Labor and Industries' whose core mission is to "Keep Washington Safe and Working!"  OMD supports the mission by making important health care decisions and recommendations about what constitutes as quality healthcare in order to provide the best care and prevent disability for injured and ill workers.  This means that we educate and communicate with health care providers about those decisions and recommendations, whether it is through posting on L&I's website (which receives over 1.5 million visits per month), webinars, eLearning modules, printed materials or face-to-face meetings. 

Some of what you'll do

  • Build, maintain and support the ongoing operational functionality and efficiency on our numerous Microsoft Access databases ensuring system performance, availability, reliability, security, recoverability and efficient usage of server infrastructure resources. 
  • Perform all facets of database administration to production, development, testing and quality assurance systems.  Adheres to all LNI guidelines, standards and best practices.
  • Diagnose, troubleshoot and resolve database related issues including storage, performance, availability, data integrity and database security.
  • Apply an understanding of modern networks and operating systems as they pertain to database system architecture and functionality.  Develop scripts to perform system maintenance.  Specifies users and user access levels for each segment of database.
  • Works as part of a project team to coordinate database development and determine project scope, estimate of time and limitations.
  • Develop communication strategies, using project planning and innovative technologies that are necessary to inform and train providers and interested parties on the decisions and requirements they need to follow in order to provide quality care for our workers.
  • Develop user-friendly web content and applications, including coding, testing and implementation.
  • Develop and implement usability testing procedures and provide quality control for web pages and public facing applications.
  • Troubleshoot and resolve complex technical problems that affect access to critical information.
  • Train groups of internal and external users on using L&I applications, systems and/or databases.
  • Provide research, consultation, and informed decision-making for determining the best technological solution to any given problem.
  • Create electronic educational modules and videos through Articulate Storyline with the assistance of Subject Matter Experts (SMEs).



Database Development-Administration





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