Hospice of Southern Illinois, Inc.
Belleville, IL 62220
Hospice of Southern Illinois is a not-for-profit, free-standing, community-based hospice offering Southern Illinois and St. Louis Metro-East communities a range of services for people of all ages at the end of life. We have been providing compassionate care to terminally ill patients and their families in their home or a home-like setting since 1981. Since that time, we have continued our mission to enhance the quality of life for individuals and their loved ones touched by a terminal illness. Our reputation is a direct result of our desire to do more than what is required or expected. This can be seen in the passion and commitment of our employees and volunteers to provide excellent hospice care through all the services we provide. A career in hospice care at Hospice of Southern Illinois is a calling. Is it calling you? We are currently hiring for a part-time Regulatory Compliance Quality Specialist position that would be based out of our Belleville, IL office.
Summary of the Regulatory Compliance Quality Specialist Position:
Position Summary: While reporting to the Regulatory Compliance Quality Manager, the Regulatory Compliance Quality Specialist pro-actively promotes clinical competencies to assure positive patient outcomes by conducting regulatory compliance audits and reviews/analyzes data and documentation on the delivery of care in relationship to the patient. Assists with performance improvement projects as needed to improve all services within the organization. Identifies performance deficiencies and offers suggestions on educational needs to Quality Development. Performs duties associated with the Hospice Quality Reporting Program (HQRP) in a timely manner to ensure compliance with regulations.
Part-Time Hourly Non-Exempt Position. 24 Hours Weekly/48 Hours Bi-Weekly. Monday-Friday, 24 hours weekly. There is flexibility to how those 24 hours are assigned. One requirement is that the individual be willing to modify their work week to accommodate departmental needs.
Hospice of Southern Illinois is certified by the State of Illinois and is in compliance with the registration requirements of the Illinois Equal Pay Act.
By applying, you are consenting to be contacted via phone call, text, or email regarding your application for this position.
For further information about our company and to apply online, please visit hospice.org/careers .
For any questions or concerns, please contact HR Generalist Jade Gutierrez at (618) 310-7129 or email jgutierrez@hospice.org .
EOE
Position Requirements
Education
Registered Nurse or Licensed Practical Nurse preferred.
Two (2) years of experience in a healthcare organization required.
Prior experience in data collection and analysis, data organization using Microsoft Excel, and quality measure maintenance processes.
Experience
Minimum of one (1) year experience in a community health related field, home health and/or hospice setting required.
Quality/Risk Management experience preferred.
Other Qualifications
Working knowledge of Medicare/Medicaid hospice regulations preferred.
Knowledge of Quality Assessment Performance Improvement (QAPI) preferred.
Strong critical thinking skills with the ability to problem solve.
Possesses sound organizational and planning skills with attention to detail and proficient with follow-up procedures.
Self-starter with the ability to work independently.
Knowledge of Microsoft Office applications.
Ability to navigate Suncoast Solutions preferred.
Ability to adjust to changing demands throughout the workday.
Physical Requirements: Performs repetitive tasks. Does sedentary work: prolonged periods of sitting and exerts up to 10 lbs. force occasionally. Hears alarm/telephone/tape recorder. This position requires clarity of vision >20 inches and <20 feet. Requires physical flexibility of bending at knee and squat-bend flexibility. The Regulatory Compliance Quality Specialist manages stress appropriately, makes decisions under pressure, handles multiple priorities, works alone, and manages anger/fear/hostility/violence of others appropriately.
Working Conditions: The Regulatory Compliance Quality Specialist spends approximately 80% of his/her time in an air-conditioned environment with varying exposure to excessive humidity and noise. The remaining 20% of his/her time is spent in an automobile, patient home, or facility, which may or may not have heat/air conditioning. The position has potential for exposure to malodorous, infectious body fluids from patients, animal pet hair, allergens in the home environment, some exposure to noxious smells from cleaning agents, exposure to communicable diseases and traffic.
Essential Functions of the Regulatory Compliance Quality Specialist Position
Is knowledgeable of and supports the mission, core values, policies, and standards of performance of Hospice of Southern Illinois.
Supports Regulatory Compliance Director and Quality Manager as needed.
Assists Regulatory Compliance Director with maintaining contract files.
Evaluates integrity of patient records during the course of daily responsibilities and reports challenges and resolution to Regulatory Compliance Quality Manager.
Maintains strict confidentiality of patient and employee information.
Demonstrates the ability to research compliance topics.
Performs duties associated with HQRP in a timely manner; including, but not limited to, data submission, data retrieval, data analysis, and training employees on HQRP requirements.
Analyzes results of external surveys (CAHPS Hospice Survey and EGSS) and processes each survey according to assessed needs.
Completes scheduled and special audits and makes recommendations for improvement.
Disseminates results of audits, routine surveillance and analysis of data for use by the Regulatory Compliance Quality Manager.
Supports data collection and submission required for Quality Assessment Performance Improvement.
Monitors and maintains quality improvement documents.
In collaboration with Regulatory Compliance Quality Manager, assists with the development and revision of policies and standards of performance according to current practices.
Communication – effectively presents information in a clear and concise manner.
Ethical and trustworthy – ability to incorporate values and principles that distinguish right from wrong in making decisions and choosing behaviors; someone in whom others place their trust and are assured that the trust will not be betrayed.
Interpersonal Relationships – able to get along with others and work cooperatively in a team environment to establish, build and maintain positive work relationships and to ensure deadlines, goals, and objectives are met.
Problem Solving – demonstrates the ability to identify, design, and contribute to the development of new ideas and approaches that will improve work processes and systems.
Self-Management – demonstrates the ability to embrace change if the situation demands it, to manage stress, to choose a positive attitude, and to take initiative.
Technology Application – ability to utilize computer systems to represent data.
Integrity – internal consistency of actions, values, methods, measures, principles, expectations and outcomes.
Motivated – drive, commitment, willing to learn new tasks, and optimistic.
Exemplifies Hospice of Southern Illinois core values in daily practices.
Accurate timesheet documentation.
Appropriately manages Paid Time Off.
Other duties as assigned.
Benefit and Insurance Information
Paid Time Off (PTO)
Extended Illness Benefits (EIB)
Blue Cross Blue Shield Healthcare Medical Insurance. Company pays a portion of employee’s health insurance premiums and contributes 15% towards the health insurance premiums for spouses or children.
Medical FSA for Traditional PPO Health Insurance Plans
Dependent Care FSA
HSAs for High Deductible Health Insurance Plans with an employer contribution.
Blue Cross Blue Shield Dental Insurance
VSP Vision Insurance
403(b) Retirement Plan with a company match up to 3% in 2024.
Employee Assistance Program from Mine & Associates
McKendree University 10% Tuition Discount
SIUE 5% Tuition Discount
Recruitment Referral Reward Program
Discounts from select companies (auto, cellphone, etc.)
Earn Burgundy Bucks which can be spent on items such as clothing and services in the Employee Portal.
Wellness Reimbursement of $200 annually for gym memberships, marathons, and weight loss programs.
Feb 21, 2024
Part time
Hospice of Southern Illinois is a not-for-profit, free-standing, community-based hospice offering Southern Illinois and St. Louis Metro-East communities a range of services for people of all ages at the end of life. We have been providing compassionate care to terminally ill patients and their families in their home or a home-like setting since 1981. Since that time, we have continued our mission to enhance the quality of life for individuals and their loved ones touched by a terminal illness. Our reputation is a direct result of our desire to do more than what is required or expected. This can be seen in the passion and commitment of our employees and volunteers to provide excellent hospice care through all the services we provide. A career in hospice care at Hospice of Southern Illinois is a calling. Is it calling you? We are currently hiring for a part-time Regulatory Compliance Quality Specialist position that would be based out of our Belleville, IL office.
Summary of the Regulatory Compliance Quality Specialist Position:
Position Summary: While reporting to the Regulatory Compliance Quality Manager, the Regulatory Compliance Quality Specialist pro-actively promotes clinical competencies to assure positive patient outcomes by conducting regulatory compliance audits and reviews/analyzes data and documentation on the delivery of care in relationship to the patient. Assists with performance improvement projects as needed to improve all services within the organization. Identifies performance deficiencies and offers suggestions on educational needs to Quality Development. Performs duties associated with the Hospice Quality Reporting Program (HQRP) in a timely manner to ensure compliance with regulations.
Part-Time Hourly Non-Exempt Position. 24 Hours Weekly/48 Hours Bi-Weekly. Monday-Friday, 24 hours weekly. There is flexibility to how those 24 hours are assigned. One requirement is that the individual be willing to modify their work week to accommodate departmental needs.
Hospice of Southern Illinois is certified by the State of Illinois and is in compliance with the registration requirements of the Illinois Equal Pay Act.
By applying, you are consenting to be contacted via phone call, text, or email regarding your application for this position.
For further information about our company and to apply online, please visit hospice.org/careers .
For any questions or concerns, please contact HR Generalist Jade Gutierrez at (618) 310-7129 or email jgutierrez@hospice.org .
EOE
Position Requirements
Education
Registered Nurse or Licensed Practical Nurse preferred.
Two (2) years of experience in a healthcare organization required.
Prior experience in data collection and analysis, data organization using Microsoft Excel, and quality measure maintenance processes.
Experience
Minimum of one (1) year experience in a community health related field, home health and/or hospice setting required.
Quality/Risk Management experience preferred.
Other Qualifications
Working knowledge of Medicare/Medicaid hospice regulations preferred.
Knowledge of Quality Assessment Performance Improvement (QAPI) preferred.
Strong critical thinking skills with the ability to problem solve.
Possesses sound organizational and planning skills with attention to detail and proficient with follow-up procedures.
Self-starter with the ability to work independently.
Knowledge of Microsoft Office applications.
Ability to navigate Suncoast Solutions preferred.
Ability to adjust to changing demands throughout the workday.
Physical Requirements: Performs repetitive tasks. Does sedentary work: prolonged periods of sitting and exerts up to 10 lbs. force occasionally. Hears alarm/telephone/tape recorder. This position requires clarity of vision >20 inches and <20 feet. Requires physical flexibility of bending at knee and squat-bend flexibility. The Regulatory Compliance Quality Specialist manages stress appropriately, makes decisions under pressure, handles multiple priorities, works alone, and manages anger/fear/hostility/violence of others appropriately.
Working Conditions: The Regulatory Compliance Quality Specialist spends approximately 80% of his/her time in an air-conditioned environment with varying exposure to excessive humidity and noise. The remaining 20% of his/her time is spent in an automobile, patient home, or facility, which may or may not have heat/air conditioning. The position has potential for exposure to malodorous, infectious body fluids from patients, animal pet hair, allergens in the home environment, some exposure to noxious smells from cleaning agents, exposure to communicable diseases and traffic.
Essential Functions of the Regulatory Compliance Quality Specialist Position
Is knowledgeable of and supports the mission, core values, policies, and standards of performance of Hospice of Southern Illinois.
Supports Regulatory Compliance Director and Quality Manager as needed.
Assists Regulatory Compliance Director with maintaining contract files.
Evaluates integrity of patient records during the course of daily responsibilities and reports challenges and resolution to Regulatory Compliance Quality Manager.
Maintains strict confidentiality of patient and employee information.
Demonstrates the ability to research compliance topics.
Performs duties associated with HQRP in a timely manner; including, but not limited to, data submission, data retrieval, data analysis, and training employees on HQRP requirements.
Analyzes results of external surveys (CAHPS Hospice Survey and EGSS) and processes each survey according to assessed needs.
Completes scheduled and special audits and makes recommendations for improvement.
Disseminates results of audits, routine surveillance and analysis of data for use by the Regulatory Compliance Quality Manager.
Supports data collection and submission required for Quality Assessment Performance Improvement.
Monitors and maintains quality improvement documents.
In collaboration with Regulatory Compliance Quality Manager, assists with the development and revision of policies and standards of performance according to current practices.
Communication – effectively presents information in a clear and concise manner.
Ethical and trustworthy – ability to incorporate values and principles that distinguish right from wrong in making decisions and choosing behaviors; someone in whom others place their trust and are assured that the trust will not be betrayed.
Interpersonal Relationships – able to get along with others and work cooperatively in a team environment to establish, build and maintain positive work relationships and to ensure deadlines, goals, and objectives are met.
Problem Solving – demonstrates the ability to identify, design, and contribute to the development of new ideas and approaches that will improve work processes and systems.
Self-Management – demonstrates the ability to embrace change if the situation demands it, to manage stress, to choose a positive attitude, and to take initiative.
Technology Application – ability to utilize computer systems to represent data.
Integrity – internal consistency of actions, values, methods, measures, principles, expectations and outcomes.
Motivated – drive, commitment, willing to learn new tasks, and optimistic.
Exemplifies Hospice of Southern Illinois core values in daily practices.
Accurate timesheet documentation.
Appropriately manages Paid Time Off.
Other duties as assigned.
Benefit and Insurance Information
Paid Time Off (PTO)
Extended Illness Benefits (EIB)
Blue Cross Blue Shield Healthcare Medical Insurance. Company pays a portion of employee’s health insurance premiums and contributes 15% towards the health insurance premiums for spouses or children.
Medical FSA for Traditional PPO Health Insurance Plans
Dependent Care FSA
HSAs for High Deductible Health Insurance Plans with an employer contribution.
Blue Cross Blue Shield Dental Insurance
VSP Vision Insurance
403(b) Retirement Plan with a company match up to 3% in 2024.
Employee Assistance Program from Mine & Associates
McKendree University 10% Tuition Discount
SIUE 5% Tuition Discount
Recruitment Referral Reward Program
Discounts from select companies (auto, cellphone, etc.)
Earn Burgundy Bucks which can be spent on items such as clothing and services in the Employee Portal.
Wellness Reimbursement of $200 annually for gym memberships, marathons, and weight loss programs.
Job Summary
Do you enjoy sharing your knowledge and expertise in the area of data and reporting? If so, join the Business and Community Education department at Hawkeye Community College and be at the forefront of transforming data into actionable insights that drive strategic decisions.
The Business and Community Education department is looking for a full-time Information and Data Specialist to join our team. In this role, you contribute to maintaining data integrity, conducting audits, and disseminating vital information while playing a pivotal part in our mission to empower individuals and strengthen communities.
We thrive on innovation and collaboration, offering a dynamic workspace where your role contributes to our mission of empowering individuals and strengthening communities. With a focus on enterprise applications and data-driven decision-making, your work will support educational programs and community partnerships, fostering an environment of growth and continuous learning. Be part of a team that is not just a department but a cornerstone of educational and community advancement.
Overall, the Information and Data Specialist position is responsible for the oversight of data integrity and analysis contained by a diverse portfolio of enterprise applications utilized within Business and Community Education. This position also produces program and financial intelligence by querying data repositories and generating reports while devising methods for identifying data patterns and trends in available information sources.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains or updates business intelligence tools, databases, dashboards, enterprise applications, or methods to ensure data accuracy and integrity.
Oversees the accuracy and security of data, through data integrity audits and implementing best practices for data management and compliance.
Disseminates division information regarding tools, data, reports, or metadata enhancements.
Manages the timely flow of business intelligence information internally and externally.
Generates standard or custom reports summarizing business, financial, or economic data for review by internal and external stakeholders.
Creates and maintains a library of model documents, templates, or other reusable knowledge and process assets.
Documents specifications for business intelligence or information technology reports, dashboards, or other outputs.
Provides technical support for existing data systems, reports, dashboards, or other data sharing tools.
Communicates with customers, competitors, suppliers, professional organizations, or others to stay current on industry or business trends.
Analyzes data recognizing pattern trends, relational, and referential integrity to ensure data validation is accurate and meets established standards.
Understand program scope and objectives to contextualize data for projects and reports.
Prioritizes and completes work accurately and meets deadlines
Maintains professional attitude and demeanor at all times.
Triages customer service and data requests.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on-campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree in Computer Science, Business Applications, Accounting or a related field and three (3) years of related work experience or a combination of related education, training, and work experience to total seven (7) years.
Experience with enterprise resource planning (ERP) systems and applications, admission management systems, customer relationship management software (CRM) and data analysis software.
Skilled in Microsoft Office Excel as well as other Microsoft Office and Google Suite programs including video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated strong organizational skills with exceptional follow through and attention to detail.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to follow complex oral and written directions.
Demonstrated ability to prioritize projects and manage resources.
Demonstrated excellent written and verbal communication skills to positively interact with faculty, staff and vendors.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Experience with Lumens, Lumens Middleware Cloud, Colleague ERP and Salesforce.
Knowledge of accounting rules and regulations including the Iowa Code and Generally Accepted Accounting Principles.
Experience with process mapping and design software such as Scribe, Panopto, Microsoft Visio, etc.
Experience using document management software such as File Director, etc.
Experience with Learning Management Systems (LMS) such as Canvas, WorkHands, Amatrol, NCCER, SACA, etc.
Experience in post-secondary education environment.
Working Conditions
Anticipated schedule is Monday through Friday 8:00am – 4:30pm with flexibility to work occasional night and/or weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary/wage range for this position begins at: $58,980
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Describe a situation where you compiled or utilized data to make a strategic decision. How did you ensure the data was accurate and the outcome effective?
How do you prioritize and manage your workload, especially when faced with tight deadlines or competing priorities?
What is your level of comfort with technology and software applications, particularly those related to process mapping, data management and Learning Management Systems (LMS)?
How do you stay updated with the latest industry trends and technologies and how have you applied this knowledge in a profession setting?
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Monday, March 4, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 12, 2024
Full time
Job Summary
Do you enjoy sharing your knowledge and expertise in the area of data and reporting? If so, join the Business and Community Education department at Hawkeye Community College and be at the forefront of transforming data into actionable insights that drive strategic decisions.
The Business and Community Education department is looking for a full-time Information and Data Specialist to join our team. In this role, you contribute to maintaining data integrity, conducting audits, and disseminating vital information while playing a pivotal part in our mission to empower individuals and strengthen communities.
We thrive on innovation and collaboration, offering a dynamic workspace where your role contributes to our mission of empowering individuals and strengthening communities. With a focus on enterprise applications and data-driven decision-making, your work will support educational programs and community partnerships, fostering an environment of growth and continuous learning. Be part of a team that is not just a department but a cornerstone of educational and community advancement.
Overall, the Information and Data Specialist position is responsible for the oversight of data integrity and analysis contained by a diverse portfolio of enterprise applications utilized within Business and Community Education. This position also produces program and financial intelligence by querying data repositories and generating reports while devising methods for identifying data patterns and trends in available information sources.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains or updates business intelligence tools, databases, dashboards, enterprise applications, or methods to ensure data accuracy and integrity.
Oversees the accuracy and security of data, through data integrity audits and implementing best practices for data management and compliance.
Disseminates division information regarding tools, data, reports, or metadata enhancements.
Manages the timely flow of business intelligence information internally and externally.
Generates standard or custom reports summarizing business, financial, or economic data for review by internal and external stakeholders.
Creates and maintains a library of model documents, templates, or other reusable knowledge and process assets.
Documents specifications for business intelligence or information technology reports, dashboards, or other outputs.
Provides technical support for existing data systems, reports, dashboards, or other data sharing tools.
Communicates with customers, competitors, suppliers, professional organizations, or others to stay current on industry or business trends.
Analyzes data recognizing pattern trends, relational, and referential integrity to ensure data validation is accurate and meets established standards.
Understand program scope and objectives to contextualize data for projects and reports.
Prioritizes and completes work accurately and meets deadlines
Maintains professional attitude and demeanor at all times.
Triages customer service and data requests.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on-campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree in Computer Science, Business Applications, Accounting or a related field and three (3) years of related work experience or a combination of related education, training, and work experience to total seven (7) years.
Experience with enterprise resource planning (ERP) systems and applications, admission management systems, customer relationship management software (CRM) and data analysis software.
Skilled in Microsoft Office Excel as well as other Microsoft Office and Google Suite programs including video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated strong organizational skills with exceptional follow through and attention to detail.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to follow complex oral and written directions.
Demonstrated ability to prioritize projects and manage resources.
Demonstrated excellent written and verbal communication skills to positively interact with faculty, staff and vendors.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Preferred Qualifications
Experience with Lumens, Lumens Middleware Cloud, Colleague ERP and Salesforce.
Knowledge of accounting rules and regulations including the Iowa Code and Generally Accepted Accounting Principles.
Experience with process mapping and design software such as Scribe, Panopto, Microsoft Visio, etc.
Experience using document management software such as File Director, etc.
Experience with Learning Management Systems (LMS) such as Canvas, WorkHands, Amatrol, NCCER, SACA, etc.
Experience in post-secondary education environment.
Working Conditions
Anticipated schedule is Monday through Friday 8:00am – 4:30pm with flexibility to work occasional night and/or weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary/wage range for this position begins at: $58,980
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Describe a situation where you compiled or utilized data to make a strategic decision. How did you ensure the data was accurate and the outcome effective?
How do you prioritize and manage your workload, especially when faced with tight deadlines or competing priorities?
What is your level of comfort with technology and software applications, particularly those related to process mapping, data management and Learning Management Systems (LMS)?
How do you stay updated with the latest industry trends and technologies and how have you applied this knowledge in a profession setting?
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Monday, March 4, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist or Advisor to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation by building relationships with them. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to build relationships, make a difference in the success of our students and help people through their college career, you may be a good fit. You will work with a great group of people who strive to make the student experience the best it can be as our team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours during the start of semesters and for special events.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
The salary range for the positions begin at:
Academic/College Success Specialist: $41,500
Academic/College Success Advisor: $43,600
Salary will be commensurate with the candidate’s education and experience.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jan 17, 2024
Full time
Job Summary
Do you enjoy working with student’s and have a desire to help students succeed on their educational journey? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist or Advisor to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation by building relationships with them. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to build relationships, make a difference in the success of our students and help people through their college career, you may be a good fit. You will work with a great group of people who strive to make the student experience the best it can be as our team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours during the start of semesters and for special events.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
The salary range for the positions begin at:
Academic/College Success Specialist: $41,500
Academic/College Success Advisor: $43,600
Salary will be commensurate with the candidate’s education and experience.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
This position includes a signing bonus of $2,500 (full-time) for new county hires. Are you a champion for kinship placements? Have you been told you have excellent engagement and assessment skills? Do you enjoy a bit of detective work? The Division of Children, Youth and Families (CYF) of the Department of Family Services (DFS) is seeking a Kinship Navigator (Social Services Specialist III) to connect and work directly with kinship caregivers of children at risk of separation or who have already entered the child welfare system. Learn more about the culture of DFS, meet our director and some of our employees, watch videos about our programs, and check out the great health benefits offered by Fairfax County. Grow your career with Fairfax County! With more than 16,000 employees, Fairfax County is a diverse workforce offering employees stimulating and challenging opportunities across a broad scope of career opportunities. As a Fairfax County employee, you impact the well-being of our community every day. This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax—An Introduction to Key Concepts video and visit the One Fairfax webpage here . The Department of Family Services (DFS) is committed to strengthening the well-being of its diverse community by protecting and improving the lives of all children, adults, and families through assistance, partnership, advocacy, outreach, and quality services. To learn more about DFS and its Mission, Vision, and Values, please click here . The Kinship Navigator is a member of the Permanency Unit under the Foster Care and Adoption (FC&A) Resource and Support Program. Under general supervision of the Social Services Supervisor, performs tasks independently to protect children and build family resilience as articulated by local, state, and federal policies and laws. Working hour is Monday thru Friday from 8:00 a.m. to 4:30 p.m., however, evening, overnight, weekend, and holiday hours will be required. Duties and responsibilities include the following:
Connects with Spanish speaking potential kinship caregivers by phone or in person early in the family finding process
Engages with kinship caregivers identified through Family Finding to explore placement options
Provides information to kinship caregivers considering becoming certified as resource parents
Supports the kinship caregivers with the emergency foster home approval process to include completion of the mutual family assessment
Visits kinship caregivers in their homes
Uses automated technology in multiple systems to maintain client data, case records, and correspondence
Assesses and evaluates the potential kinship caregivers and provides information and resources
Collaborates with social services specialists within the Division of CYF to provide services to kinship caregivers and their families
Participates in kinship practice improvement teams within CYF and within the community
Provides support and resources to Fairfax County residents through responding to calls on the Kinship Resource Line
Works collaboratively with CYF Quality Assurance staff to evaluate kinship services and promote positive outcomes for kinship families
Provides supervisory support to staff during the absence of the unit supervisor
Perform other duties as assigned to ensure child safety and improve outcomes in families and improve outcomes in families
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Contributes to the development of protocols, policies, procedures, grants and contracts for a social services program, department, and other entities; Assists the supervisor in planning and carrying out training for new staff, providing guidance to staff. May directly supervise staff, and covers for the supervisor in their absence; Serves as a policy expert in an area of social work specialization; Conducts comprehensive clinical assessments and prepares and implements service plans; Works with clients to develop a plan of service to meet social, health, emotional and economic needs. With the client, formulates objectives and identifies actions to resolve the clients' problems; Conducts home visits to families for the purpose of monitoring, counseling and supervision; Provides crisis intervention on a timely basis to clients or families whose well being is seriously and immediately threatened, to include Child Protective Services after-hours; Conducts mediation services to families in conflict; Investigates allegations of abuse and neglect of children, elderly persons and incapacitated adults who live in the community and institutional facilities; Makes assessment of risks posed to clients in accordance with state and local policies, and works to ensure risks are eliminated or minimized; Evaluates child's readiness for placement and recommends placement, ensuring compliance with legal provisions; Evaluates and trains foster and adoptive parents; Works with the community to identify families, children and individuals needing services and to coordinate these services using a wrap-around approach; Advocates and assists families and individuals in obtaining services (e.g., mental health, intellectual disability, alcohol and drug, housing referrals, home based services, training and medical services); Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives; Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations; Collaborates and contributes to child specific teams on non-agency cases as assigned to assist in identifying community resources and services for families; Assesses eligibility for foster care protect/prevent funds; Participates, collaborates and contributes to Comprehensive Services Act activities for families on caseload; Provides training and education on a variety of social work topics; Uses automated technology and hard copy files to maintain and update case data, notes, documents, records, contacts and summaries of information; Manages and maintains program data and outcomes.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Thorough knowledge of the principles and practices of social work; Thorough knowledge of current social service problems and methods/approaches to address issues; Thorough knowledge of regulations and guidelines relating to the assigned area of social service specialization; Knowledge of casework supervision practices and procedures; Ability to analyze case information and to reach sound decisions on the basis of such information; Ability to communicate clearly and concisely, both orally and in writing; Ability to use automated technology to establish and maintain case records; Ability to maintain professional ethics and confidentiality of client information; Ability to establish and maintain effective working relationships with a variety of individuals.; Ability to schedule and manage workload sufficiently to meet deadlines; Ability to provide guidance, direction, supervision and coaching to less-experienced staff; Ability to provide management and oversight of a program or project.
Employment Standards
EMPLOYMENT STANDARDS: Graduation from an accredited four-year college or university with a bachelor's degree, plus three years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience. Contingent upon the area of assignment, some positions within this class may require specific certification(s) prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications are identified in the position description and employment advertisement . CERTIFICATES AND LICENSES REQUIRED: Valid driver's license. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background, a driving record check, and a Child Protective Services check to the satisfaction of the employer. PREFERRED QUALIFICATIONS:
Master's degree in social work (MSW) or a related human services degree
Knowledge of kinship practices and experience working with kinship families
At least four (4) years of work experience in Child Welfare
Experience working with individuals and families from diverse multi-cultural populations and facilitating community outreach.
Spanish Speaking
PHYSICAL REQUIREMENTS: Sufficiently mobile to attend home visits, court, meetings, and community events outside the office. Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. Work requires performing tasks with risks of secondary traumatic stress (STS). Ability to navigate through and make decisions in stressful and crisis situations. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home ( Spanish, Asian/Pacific Islander, Indo-European, and others ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
Dec 19, 2023
Full time
This position includes a signing bonus of $2,500 (full-time) for new county hires. Are you a champion for kinship placements? Have you been told you have excellent engagement and assessment skills? Do you enjoy a bit of detective work? The Division of Children, Youth and Families (CYF) of the Department of Family Services (DFS) is seeking a Kinship Navigator (Social Services Specialist III) to connect and work directly with kinship caregivers of children at risk of separation or who have already entered the child welfare system. Learn more about the culture of DFS, meet our director and some of our employees, watch videos about our programs, and check out the great health benefits offered by Fairfax County. Grow your career with Fairfax County! With more than 16,000 employees, Fairfax County is a diverse workforce offering employees stimulating and challenging opportunities across a broad scope of career opportunities. As a Fairfax County employee, you impact the well-being of our community every day. This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax—An Introduction to Key Concepts video and visit the One Fairfax webpage here . The Department of Family Services (DFS) is committed to strengthening the well-being of its diverse community by protecting and improving the lives of all children, adults, and families through assistance, partnership, advocacy, outreach, and quality services. To learn more about DFS and its Mission, Vision, and Values, please click here . The Kinship Navigator is a member of the Permanency Unit under the Foster Care and Adoption (FC&A) Resource and Support Program. Under general supervision of the Social Services Supervisor, performs tasks independently to protect children and build family resilience as articulated by local, state, and federal policies and laws. Working hour is Monday thru Friday from 8:00 a.m. to 4:30 p.m., however, evening, overnight, weekend, and holiday hours will be required. Duties and responsibilities include the following:
Connects with Spanish speaking potential kinship caregivers by phone or in person early in the family finding process
Engages with kinship caregivers identified through Family Finding to explore placement options
Provides information to kinship caregivers considering becoming certified as resource parents
Supports the kinship caregivers with the emergency foster home approval process to include completion of the mutual family assessment
Visits kinship caregivers in their homes
Uses automated technology in multiple systems to maintain client data, case records, and correspondence
Assesses and evaluates the potential kinship caregivers and provides information and resources
Collaborates with social services specialists within the Division of CYF to provide services to kinship caregivers and their families
Participates in kinship practice improvement teams within CYF and within the community
Provides support and resources to Fairfax County residents through responding to calls on the Kinship Resource Line
Works collaboratively with CYF Quality Assurance staff to evaluate kinship services and promote positive outcomes for kinship families
Provides supervisory support to staff during the absence of the unit supervisor
Perform other duties as assigned to ensure child safety and improve outcomes in families and improve outcomes in families
Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.) Contributes to the development of protocols, policies, procedures, grants and contracts for a social services program, department, and other entities; Assists the supervisor in planning and carrying out training for new staff, providing guidance to staff. May directly supervise staff, and covers for the supervisor in their absence; Serves as a policy expert in an area of social work specialization; Conducts comprehensive clinical assessments and prepares and implements service plans; Works with clients to develop a plan of service to meet social, health, emotional and economic needs. With the client, formulates objectives and identifies actions to resolve the clients' problems; Conducts home visits to families for the purpose of monitoring, counseling and supervision; Provides crisis intervention on a timely basis to clients or families whose well being is seriously and immediately threatened, to include Child Protective Services after-hours; Conducts mediation services to families in conflict; Investigates allegations of abuse and neglect of children, elderly persons and incapacitated adults who live in the community and institutional facilities; Makes assessment of risks posed to clients in accordance with state and local policies, and works to ensure risks are eliminated or minimized; Evaluates child's readiness for placement and recommends placement, ensuring compliance with legal provisions; Evaluates and trains foster and adoptive parents; Works with the community to identify families, children and individuals needing services and to coordinate these services using a wrap-around approach; Advocates and assists families and individuals in obtaining services (e.g., mental health, intellectual disability, alcohol and drug, housing referrals, home based services, training and medical services); Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives; Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations; Collaborates and contributes to child specific teams on non-agency cases as assigned to assist in identifying community resources and services for families; Assesses eligibility for foster care protect/prevent funds; Participates, collaborates and contributes to Comprehensive Services Act activities for families on caseload; Provides training and education on a variety of social work topics; Uses automated technology and hard copy files to maintain and update case data, notes, documents, records, contacts and summaries of information; Manages and maintains program data and outcomes.
Required Knowledge Skills and Abilities
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) Thorough knowledge of the principles and practices of social work; Thorough knowledge of current social service problems and methods/approaches to address issues; Thorough knowledge of regulations and guidelines relating to the assigned area of social service specialization; Knowledge of casework supervision practices and procedures; Ability to analyze case information and to reach sound decisions on the basis of such information; Ability to communicate clearly and concisely, both orally and in writing; Ability to use automated technology to establish and maintain case records; Ability to maintain professional ethics and confidentiality of client information; Ability to establish and maintain effective working relationships with a variety of individuals.; Ability to schedule and manage workload sufficiently to meet deadlines; Ability to provide guidance, direction, supervision and coaching to less-experienced staff; Ability to provide management and oversight of a program or project.
Employment Standards
EMPLOYMENT STANDARDS: Graduation from an accredited four-year college or university with a bachelor's degree, plus three years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience. Contingent upon the area of assignment, some positions within this class may require specific certification(s) prior to employment and/or the ability to acquire necessary certification(s) within a specified time period following employment. The certifications are identified in the position description and employment advertisement . CERTIFICATES AND LICENSES REQUIRED: Valid driver's license. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background, a driving record check, and a Child Protective Services check to the satisfaction of the employer. PREFERRED QUALIFICATIONS:
Master's degree in social work (MSW) or a related human services degree
Knowledge of kinship practices and experience working with kinship families
At least four (4) years of work experience in Child Welfare
Experience working with individuals and families from diverse multi-cultural populations and facilitating community outreach.
Spanish Speaking
PHYSICAL REQUIREMENTS: Sufficiently mobile to attend home visits, court, meetings, and community events outside the office. Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. Work requires performing tasks with risks of secondary traumatic stress (STS). Ability to navigate through and make decisions in stressful and crisis situations. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home ( Spanish, Asian/Pacific Islander, Indo-European, and others ) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.
Clark College
Clark College, 1933 Fort Vancouver Way, Vancouver, Washington 98663
Clark College is currently accepting applications for a full-time, permanent classified Program Specialist 2 in the Network Technology department. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Generate, track and follow-up on potential student leads.
Assist students with navigating the college systems and barrier removal.
Develop and maintain relationships with local high schools, businesses, and community organizations.
Attend recruiting events such as school visits and career fairs, on-campus programs and tours, as well as other events such as Prof-Tech Day, Veterans Affairs events.
Work with department faculty and associated staff and administrators and implement an annual recruitment plan for the network technology programs.
Work with department faculty to assist with internship placement of screened candidates.
Coordinate with employers to align their hiring needs with the availability of our graduating students.
Assist in retention of current students.
Collaborate with key campus stakeholders including advising, financial aid, and enrollment services to ensure effective student matriculation.
Partner with Communications and Marketing to create promotional materials and maintain website information related to the programs.
Work to achieve and support diversity objectives as established by the college.
Provide leadership in accordance with the Mission, Vision, and Values established by the college, furthering goals and strategic initiatives.
Create a safe, bias-free working environment, which engenders respect for differences.
Perform other related duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Education: S ome college coursework OR an Associate’s degree.
Computer Skills: One (1) year of experience using Microsoft Office Suite, including Word, Excel, Access, and Outlook, and experience with data mining and using various internet tools.
Travel: Ability to travel to various recruiting sites, occasional long distances (up to one hour) required.
Valid Driver’s license.
Valid Proof of insurance.
Experience: Three (3) years of work experience in any of the three key areas listed below:
Commissioned sales experience or equivalent experience in recruiting.
Counseling experience or equivalent experience directing people one-on-one towards established goals.
Customer service experience or equivalent experience working directly with customers to assist them and resolve issues.
JOB READINESS/WORKING CONDITIONS:
Ability to effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work with a strong attention to detail.
Ability to work independently and accomplish duties with limited supervision in a timely manner.
Ability to manage multiple priorities and attention to detail.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,537-$4,723/month | Step A-M (commensurate with qualifications and experience) | Range: 42| Code: 107I Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., January 8, 2024. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources November 15, 2023 23-00123
Nov 15, 2023
Full time
Clark College is currently accepting applications for a full-time, permanent classified Program Specialist 2 in the Network Technology department. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Generate, track and follow-up on potential student leads.
Assist students with navigating the college systems and barrier removal.
Develop and maintain relationships with local high schools, businesses, and community organizations.
Attend recruiting events such as school visits and career fairs, on-campus programs and tours, as well as other events such as Prof-Tech Day, Veterans Affairs events.
Work with department faculty and associated staff and administrators and implement an annual recruitment plan for the network technology programs.
Work with department faculty to assist with internship placement of screened candidates.
Coordinate with employers to align their hiring needs with the availability of our graduating students.
Assist in retention of current students.
Collaborate with key campus stakeholders including advising, financial aid, and enrollment services to ensure effective student matriculation.
Partner with Communications and Marketing to create promotional materials and maintain website information related to the programs.
Work to achieve and support diversity objectives as established by the college.
Provide leadership in accordance with the Mission, Vision, and Values established by the college, furthering goals and strategic initiatives.
Create a safe, bias-free working environment, which engenders respect for differences.
Perform other related duties as assigned.
POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Education: S ome college coursework OR an Associate’s degree.
Computer Skills: One (1) year of experience using Microsoft Office Suite, including Word, Excel, Access, and Outlook, and experience with data mining and using various internet tools.
Travel: Ability to travel to various recruiting sites, occasional long distances (up to one hour) required.
Valid Driver’s license.
Valid Proof of insurance.
Experience: Three (3) years of work experience in any of the three key areas listed below:
Commissioned sales experience or equivalent experience in recruiting.
Counseling experience or equivalent experience directing people one-on-one towards established goals.
Customer service experience or equivalent experience working directly with customers to assist them and resolve issues.
JOB READINESS/WORKING CONDITIONS:
Ability to effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work with a strong attention to detail.
Ability to work independently and accomplish duties with limited supervision in a timely manner.
Ability to manage multiple priorities and attention to detail.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,537-$4,723/month | Step A-M (commensurate with qualifications and experience) | Range: 42| Code: 107I Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., January 8, 2024. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources November 15, 2023 23-00123
Clark College
1933 Fort Vancouver Way Vancouver, Washington, 98663
Clark College is currently accepting applications for a full-time, 12-month, administrative exempt Risk Manager position in the Human Resources department. The Risk Manager is an integral part of the College’s effort to provide a safe and healthy environment across all locations. The position is a collaborative member of the Labor and Compliance team which also includes Employee Development, Environmental Health and Safety, Records Coordination, and Labor Relations. Under the direction of the Director of Labor and Compliance, the Risk Manager assesses, tracks, and monitors potential risks to protect the College from exposure that could have adverse consequences to the College’s operations. Functions also include, but are not limited to, related administrative policies and procedures, insurance liability, clinical affiliation agreements, workers compensation, and helping implement the College’s contract approval process. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
Participates with others on loss prevention and control efforts identifying and analyzing potential exposure to loss; develops related goals and other program performance expectations.
Implements alternative risk management and mitigation techniques, strategies, and measures.
Participates in, and may direct, the development of new programs, initiatives, and incentives to reduce and mitigate risk.
Participates in contract review, MOU and other agreement processes for the College to ensure minimization of risk. Helps college administrators to develop, negotiate, and review contracts using the College’s Contract Review and Approval Process. Reviews clinical affiliation agreements with hospitals, clinics, and other provider agencies that programs have negotiated.
Participates in the development of the program budget and monitors performance against funding and expense requirements.
Serves as a liaison to College departments regarding risk factors and workers’ compensation.
Assists with the investigation, administration, and adjudication of tort claims filed against the College; contributes to the formulation of findings and makes recommendations for action and adjudication of claims for approval by the College.
Coordinates with the College’s liability insurance carrier to obtain certificates of coverage and to assess risk and liability exposures. Ensures the renewal and payment of insurance premiums in accordance with college policies and executive leadership approval. Conducts internal insurance claims investigations. Analyzes and advises on the College’s insurance coverage.
Ensures College’s risk management efforts are in compliance with existing laws and College policies and procedures.
Builds College-wide support and visibility for risk management and general loss control programs and initiatives.
Provides ongoing training and communication to College employees to ensure compliance and reduce risk.
Accumulates and analyzes data and develops comprehensive reports related to the risk management program.
Serves on a variety of related internal committees and/or task forces.
Conducts periodic risk prevention audits of the College assets, workers compensation program, and other liabilities within the scope of position responsibilities.
Makes recommendations to administration on reducing risk at the College.
Manages driver’s authorization program; ensures requirements are communicated to College faculty, staff, and volunteers.
Creates and maintains complete, accessible, and auditable files and records of work.
Participates in disaster recovery and emergency planning for the College in conjunction with administration and the College’s Environmental Health and Safety Manager and Emergency Planning Specialist.
Communicates with the College’s Assistant Attorney General and other government agencies as necessary on risk related matters.
Assists in the revision of relevant sections of the Washington State Administrative Code, when necessary.
Represents the College at regional, state and national meetings, as appropriate.
Develops and administers an Enterprise Management Program for the College.
Works primarily in-person and on campus. This is not a remote work position.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Associate’s degree in a related field (ex: risk management, human resources, public or business administration, or paralegal) AND three (3) years of comparable professional work experience OR equivalent related education/work experience.
A strong background in research, writing, and analyzing and understanding complex data, policies, and laws.
Experience working with risk management, public records, liability insurance, contracts, policies and procedures, and workers compensation claims.
KNOWLEDGE AND SKILLS:
Risk management principles and practices.
Legal processes and procedures.
Insurance underwriting principles and practices.
Applicable Federal, State, and local laws, rules, and regulations.
Public administration principles.
Developing and managing risk management programs and policies.
Generating and implementing risk management techniques.
Investigating and assessing claims, including workers compensation.
Preparing and maintaining records.
Preparing and communicating complex and detailed reports and information.
Handling multiple priorities simultaneously.
Utilizing computer technology for communication, data gathering, research, analysis, and reporting, including spreadsheets and databases.
Communicating effectively through oral and written mediums.
Working with diverse academic, cultural, and ethnic backgrounds of community college students and staff.
Partnering with a diverse group of stakeholders and performing work in culturally relevant ways that prevents implicit bias.
Collaborative decision-making.
Contributing positively to a teamwork environment that is mission and vision oriented.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $70,570-$81,712 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS: Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 14, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 24, 2023 23-00111
Nov 02, 2023
Full time
Clark College is currently accepting applications for a full-time, 12-month, administrative exempt Risk Manager position in the Human Resources department. The Risk Manager is an integral part of the College’s effort to provide a safe and healthy environment across all locations. The position is a collaborative member of the Labor and Compliance team which also includes Employee Development, Environmental Health and Safety, Records Coordination, and Labor Relations. Under the direction of the Director of Labor and Compliance, the Risk Manager assesses, tracks, and monitors potential risks to protect the College from exposure that could have adverse consequences to the College’s operations. Functions also include, but are not limited to, related administrative policies and procedures, insurance liability, clinical affiliation agreements, workers compensation, and helping implement the College’s contract approval process. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
Participates with others on loss prevention and control efforts identifying and analyzing potential exposure to loss; develops related goals and other program performance expectations.
Implements alternative risk management and mitigation techniques, strategies, and measures.
Participates in, and may direct, the development of new programs, initiatives, and incentives to reduce and mitigate risk.
Participates in contract review, MOU and other agreement processes for the College to ensure minimization of risk. Helps college administrators to develop, negotiate, and review contracts using the College’s Contract Review and Approval Process. Reviews clinical affiliation agreements with hospitals, clinics, and other provider agencies that programs have negotiated.
Participates in the development of the program budget and monitors performance against funding and expense requirements.
Serves as a liaison to College departments regarding risk factors and workers’ compensation.
Assists with the investigation, administration, and adjudication of tort claims filed against the College; contributes to the formulation of findings and makes recommendations for action and adjudication of claims for approval by the College.
Coordinates with the College’s liability insurance carrier to obtain certificates of coverage and to assess risk and liability exposures. Ensures the renewal and payment of insurance premiums in accordance with college policies and executive leadership approval. Conducts internal insurance claims investigations. Analyzes and advises on the College’s insurance coverage.
Ensures College’s risk management efforts are in compliance with existing laws and College policies and procedures.
Builds College-wide support and visibility for risk management and general loss control programs and initiatives.
Provides ongoing training and communication to College employees to ensure compliance and reduce risk.
Accumulates and analyzes data and develops comprehensive reports related to the risk management program.
Serves on a variety of related internal committees and/or task forces.
Conducts periodic risk prevention audits of the College assets, workers compensation program, and other liabilities within the scope of position responsibilities.
Makes recommendations to administration on reducing risk at the College.
Manages driver’s authorization program; ensures requirements are communicated to College faculty, staff, and volunteers.
Creates and maintains complete, accessible, and auditable files and records of work.
Participates in disaster recovery and emergency planning for the College in conjunction with administration and the College’s Environmental Health and Safety Manager and Emergency Planning Specialist.
Communicates with the College’s Assistant Attorney General and other government agencies as necessary on risk related matters.
Assists in the revision of relevant sections of the Washington State Administrative Code, when necessary.
Represents the College at regional, state and national meetings, as appropriate.
Develops and administers an Enterprise Management Program for the College.
Works primarily in-person and on campus. This is not a remote work position.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Associate’s degree in a related field (ex: risk management, human resources, public or business administration, or paralegal) AND three (3) years of comparable professional work experience OR equivalent related education/work experience.
A strong background in research, writing, and analyzing and understanding complex data, policies, and laws.
Experience working with risk management, public records, liability insurance, contracts, policies and procedures, and workers compensation claims.
KNOWLEDGE AND SKILLS:
Risk management principles and practices.
Legal processes and procedures.
Insurance underwriting principles and practices.
Applicable Federal, State, and local laws, rules, and regulations.
Public administration principles.
Developing and managing risk management programs and policies.
Generating and implementing risk management techniques.
Investigating and assessing claims, including workers compensation.
Preparing and maintaining records.
Preparing and communicating complex and detailed reports and information.
Handling multiple priorities simultaneously.
Utilizing computer technology for communication, data gathering, research, analysis, and reporting, including spreadsheets and databases.
Communicating effectively through oral and written mediums.
Working with diverse academic, cultural, and ethnic backgrounds of community college students and staff.
Partnering with a diverse group of stakeholders and performing work in culturally relevant ways that prevents implicit bias.
Collaborative decision-making.
Contributing positively to a teamwork environment that is mission and vision oriented.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $70,570-$81,712 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS: Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 14, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 24, 2023 23-00111
Clark College
1933 Fort Vancouver way, Vancouver, WA 98663
Clark College is currently accepting applications for a full-time, permanent classified Program Specialist 2 to support the Limited English Proficiency (LEP) Pathway program. The LEP Pathway program is funded by ORIA (Office of Refugee & Immigrant Assistance) to provide ESL classes levels 1-6 for refugees and immigrants and is part of the College’s Transitional Studies department. This position is a funded position with a year-to-year contract (expected duration through September 2028). Continuation is dependent upon annual renewal of the funding. The LEP Program Specialist 2 reports to the LEP Administrative Services Manager and can expect to work at the Columbia Tech Center (CTC) location Monday – Thursday and remote on Fridays. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Track and report contract deliverables in eJAS, ORIA’s data management system. Deliverables include student participation hours and notes, education plans, intake results, and support services.
Verify and update students’ demographics data quarterly.
Assist students with admissions and class registration.
Lead student support services program by ordering, tracking, and circulating technology devices and books.
Proctor CASAS testing and prepare quarterly progress reports.
Assist students with technology trouble shooting.
Coordinate, track, and report student self-study activities during breaks between quarters to meet required participation hours.
Maintain LEP Teams site, organizing and saving back-up documentation, reports, and schedules.
Interpret, apply, and maintain compliance with college policies and procedures, as well ORIA program deliverables.
Help develop program policies and procedures by providing input for areas of responsibility.
Attend regional ORIA meetings.
Perform related duties as required.
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Education and Experience: Bachelor’s degree OR equivalent education/experience.
Computer Skills: proficient in using Microsoft Office Suite, including MS Word, Excel (advanced), Outlook, and Teams.
Customer Service: provide service that consistently meets or exceeds the needs of students, colleagues, and the community. Build and maintain internal and external customer satisfaction with the services offered by the college.
JOB READINESS/WORKING CONDITIONS:
Ability to produce accurate and timely work with minimal supervision.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Ability to understand and carry out oral and written instructions.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,537-$4,723/month | Step A-M (commensurate with qualifications and experience) | Range: 42 | Code: 107I Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., September 19, 2023. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources August 14, 2023 23-00078
Aug 14, 2023
Full time
Clark College is currently accepting applications for a full-time, permanent classified Program Specialist 2 to support the Limited English Proficiency (LEP) Pathway program. The LEP Pathway program is funded by ORIA (Office of Refugee & Immigrant Assistance) to provide ESL classes levels 1-6 for refugees and immigrants and is part of the College’s Transitional Studies department. This position is a funded position with a year-to-year contract (expected duration through September 2028). Continuation is dependent upon annual renewal of the funding. The LEP Program Specialist 2 reports to the LEP Administrative Services Manager and can expect to work at the Columbia Tech Center (CTC) location Monday – Thursday and remote on Fridays. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
JOB DUTIES AND RESPONSIBILITES:
Track and report contract deliverables in eJAS, ORIA’s data management system. Deliverables include student participation hours and notes, education plans, intake results, and support services.
Verify and update students’ demographics data quarterly.
Assist students with admissions and class registration.
Lead student support services program by ordering, tracking, and circulating technology devices and books.
Proctor CASAS testing and prepare quarterly progress reports.
Assist students with technology trouble shooting.
Coordinate, track, and report student self-study activities during breaks between quarters to meet required participation hours.
Maintain LEP Teams site, organizing and saving back-up documentation, reports, and schedules.
Interpret, apply, and maintain compliance with college policies and procedures, as well ORIA program deliverables.
Help develop program policies and procedures by providing input for areas of responsibility.
Attend regional ORIA meetings.
Perform related duties as required.
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Education and Experience: Bachelor’s degree OR equivalent education/experience.
Computer Skills: proficient in using Microsoft Office Suite, including MS Word, Excel (advanced), Outlook, and Teams.
Customer Service: provide service that consistently meets or exceeds the needs of students, colleagues, and the community. Build and maintain internal and external customer satisfaction with the services offered by the college.
JOB READINESS/WORKING CONDITIONS:
Ability to produce accurate and timely work with minimal supervision.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Ability to understand and carry out oral and written instructions.
The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
This position is represented by Washington Public Employees Association.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position .
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY/BENEFITS: Salary Range: $3,537-$4,723/month | Step A-M (commensurate with qualifications and experience) | Range: 42 | Code: 107I Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver . APPLICATION DEADLINE : Required application materials must be completed and submitted online by 3 p.m., September 19, 2023. REQUIRED ONLINE APPLICATION MATERIALS:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Cover letter describing background and experience related to qualifications and responsibilities of the position.
Responses to the supplemental questions included in the online application process.
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources August 14, 2023 23-00078
Job Summary
Do you enjoy working with student’s and helping them achieve their educational goals? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to make a difference in the success of our students and help people through their college career, you may be a good fit. Their team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
Application Procedure
Complete online application at www.hawkeyecollege.edu/employment
Submit/upload a cover letter that briefly addresses the following:
Describe any experience you have had related to advising and assisting college students in an educational setting. Give examples of any experience you have with transfer students or knowledge you have of community college transfer students.
Provide examples of retention strategies you have used. Include examples of how you have worked one-on-one with students and in group settings.
Provide examples of workshop and/or activities that you have developed or presented.
Describe your knowledge of guidance/counseling skills.
Describe any experience you have had in resolving conflicts.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor.
All required documents must be submitted in order for your application to move forward.
Submit an online application and all required materials by the deadline of Thursday, June 29, 2023.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 16, 2023
Full time
Job Summary
Do you enjoy working with student’s and helping them achieve their educational goals? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to make a difference in the success of our students and help people through their college career, you may be a good fit. Their team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
Application Procedure
Complete online application at www.hawkeyecollege.edu/employment
Submit/upload a cover letter that briefly addresses the following:
Describe any experience you have had related to advising and assisting college students in an educational setting. Give examples of any experience you have with transfer students or knowledge you have of community college transfer students.
Provide examples of retention strategies you have used. Include examples of how you have worked one-on-one with students and in group settings.
Provide examples of workshop and/or activities that you have developed or presented.
Describe your knowledge of guidance/counseling skills.
Describe any experience you have had in resolving conflicts.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor.
All required documents must be submitted in order for your application to move forward.
Submit an online application and all required materials by the deadline of Thursday, June 29, 2023.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Are you seeking a professional position in which you are able to engage with students as they embark on their academic journey? Do you enjoy detail-oriented work and being part of a learning community where you get to work with individuals to help them achieve their educational goals? Are you someone who likes organizing and reviewing data on a regular basis? If so, Hawkeye Community College has an opportunity for you!
The Admissions Office is looking for a full time Recruitment & Admissions Specialist who is excited to have a positive impact on people's lives to join their team. In Admissions, our team is passionate about developing student friendly processes and delivering a high-level student service experience.
As the Recruitment and Admissions Specialist, you are supporting applicants through the admission process ensuring program requirements are completed and that there is a smooth transition from application to enrollment and program registration. You will achieve this by assisting in the screening and qualification of applicants according to program admission criteria as well as assisting the Admissions team in daily communication such as phones, reports, emails, walk-ins and scheduling requests.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Assists in the coordination and processes of the acceptance of applications for admissions and updates appropriately in student information system.
Assists with enrollment to assigned specific departments.
Provides accurate information to prospective and current students, parents, and the general public on Hawkeye Community College’s programs, degrees, application processes, financial aid information, and student referrals.
Reviews students’ transcripts and calculates GPA to admit students to programs appropriately.
Communicates with students and team daily regarding admissions processes and their admission status.
Continuous monitoring of student records to admit to programs as they progress through their pre-program coursework, tracking students through their pre-program coursework.
Verifies and provides follow-up to students regarding their application status, admissions inquiries and requirements via on-site visits, phone, text and email.
Generates, maintains, updates and analyzes various reports.
Processes admittance letters for newly admitted students.
Utilizes technology to maintain student records, reports, uploading of prospect leads, and enters data in order to complete various tasks, job duties and reporting.
Trains and assigns tasks to work study students.
May assist with the coordination of group visits and on campus events through the Admissions office.
Will be cross-trained in other Recruitment Admissions Specialist’s duties and serves as a back up in their absence.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associates degree.
One (1) year related work experience such as customer service, sales, public speaking, public relations, marketing, communications, social sciences, business, or education or a combination of related education and work experience to total three (3) years.
Demonstrated ability to communicate effectively, clearly and concisely, both orally and in writing, in presentations and one-on-one with students and parents.
Demonstrated ability to work a flexible schedule to include evenings and weekends as needed.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Demonstrated ability to travel to and from appointments.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to perform critical thinking, troubleshoot tasks, and analyze data with a high attention to detail.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands, policies and procedures to meet timely deadlines and/or program criteria.
Preferred Qualifications
Bachelor's Degree
Experience in academic advising, college admissions, or a similar role
Community college experience
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30pm with occasional evening and Saturday hours to assist with recruitment/enrollment efforts
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Describe any experience you have had related to supporting applicants through the application for admission process. Give examples of any experiences you have had specifically related to individual program admission criteria.
Explain your working knowledge of computer software including Word, Excel, Google Suite, a Customer Relations Management system and Student Information Systems.
Describe any experience you have had in customer service to students, faculty, staff, and/or the general public.
Describe your experience handling and managing multiple projects and deadlines
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
All required documents must be submitted in order for your application to move forward.
Priority screening is set to begin on Monday, July 10, 2023. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 15, 2023
Full time
Job Summary
Are you seeking a professional position in which you are able to engage with students as they embark on their academic journey? Do you enjoy detail-oriented work and being part of a learning community where you get to work with individuals to help them achieve their educational goals? Are you someone who likes organizing and reviewing data on a regular basis? If so, Hawkeye Community College has an opportunity for you!
The Admissions Office is looking for a full time Recruitment & Admissions Specialist who is excited to have a positive impact on people's lives to join their team. In Admissions, our team is passionate about developing student friendly processes and delivering a high-level student service experience.
As the Recruitment and Admissions Specialist, you are supporting applicants through the admission process ensuring program requirements are completed and that there is a smooth transition from application to enrollment and program registration. You will achieve this by assisting in the screening and qualification of applicants according to program admission criteria as well as assisting the Admissions team in daily communication such as phones, reports, emails, walk-ins and scheduling requests.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Assists in the coordination and processes of the acceptance of applications for admissions and updates appropriately in student information system.
Assists with enrollment to assigned specific departments.
Provides accurate information to prospective and current students, parents, and the general public on Hawkeye Community College’s programs, degrees, application processes, financial aid information, and student referrals.
Reviews students’ transcripts and calculates GPA to admit students to programs appropriately.
Communicates with students and team daily regarding admissions processes and their admission status.
Continuous monitoring of student records to admit to programs as they progress through their pre-program coursework, tracking students through their pre-program coursework.
Verifies and provides follow-up to students regarding their application status, admissions inquiries and requirements via on-site visits, phone, text and email.
Generates, maintains, updates and analyzes various reports.
Processes admittance letters for newly admitted students.
Utilizes technology to maintain student records, reports, uploading of prospect leads, and enters data in order to complete various tasks, job duties and reporting.
Trains and assigns tasks to work study students.
May assist with the coordination of group visits and on campus events through the Admissions office.
Will be cross-trained in other Recruitment Admissions Specialist’s duties and serves as a back up in their absence.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associates degree.
One (1) year related work experience such as customer service, sales, public speaking, public relations, marketing, communications, social sciences, business, or education or a combination of related education and work experience to total three (3) years.
Demonstrated ability to communicate effectively, clearly and concisely, both orally and in writing, in presentations and one-on-one with students and parents.
Demonstrated ability to work a flexible schedule to include evenings and weekends as needed.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Demonstrated ability to travel to and from appointments.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to perform critical thinking, troubleshoot tasks, and analyze data with a high attention to detail.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands, policies and procedures to meet timely deadlines and/or program criteria.
Preferred Qualifications
Bachelor's Degree
Experience in academic advising, college admissions, or a similar role
Community college experience
Working Conditions
Anticipated schedule is Monday – Friday from 8am – 4:30pm with occasional evening and Saturday hours to assist with recruitment/enrollment efforts
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time non-exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement / remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Describe any experience you have had related to supporting applicants through the application for admission process. Give examples of any experiences you have had specifically related to individual program admission criteria.
Explain your working knowledge of computer software including Word, Excel, Google Suite, a Customer Relations Management system and Student Information Systems.
Describe any experience you have had in customer service to students, faculty, staff, and/or the general public.
Describe your experience handling and managing multiple projects and deadlines
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
All required documents must be submitted in order for your application to move forward.
Priority screening is set to begin on Monday, July 10, 2023. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
REQ-125619
Initial Posting Date:
04/14/2023
Application Deadline:
04/30/2023
Salary Range:
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
Complete the questionnaire
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Apr 14, 2023
Full time
REQ-125619
Initial Posting Date:
04/14/2023
Application Deadline:
04/30/2023
Salary Range:
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
Complete the questionnaire
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
REQ-119838
Close Date: 04/23/2023 @ 11:59 PM
Salary: $3,398 - $5,148 monthly
Work Location: Hillsboro, OR (Hybrid)
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OPSHL) in Hillsboro, Oregon has a career opportunity for a Management Executive Assistant (Executive Support Specialist 2) .
The Oregon State Public Health Laboratory (OSPHL) has been actively protecting the public's health since 1903 by supporting state and local infectious disease control efforts, preventing metabolic disorders detectable at birth, and assuring the quality of testing in clinical and environmental laboratories.
This is a full-time, permanent, classified position which is represented by a union. This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.
What will you do?
As the Management Executive Assistant , you will provide confidential, seamless and efficient administrative support to the laboratory director. You will schedule meetings, prepare agendas, take meeting minutes, track learnings and training for employees, and assist with human resources functions as instructed by the director. You will collaborate closely with a variety of colleagues including laboratory staff and supervisors to develop and implement office procedures to support efficient operations. You will maintain the director's calendar, make travel arrangements and accommodations, advise of commitments, and maintain files of correspondence, reports, instructions, and guidelines. In addition, you will maintain written control of materials, research information and make decisions on highly sensitive matters.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
What we are looking for:
Minimum Requirements: One year of experience performing administrative duties in support of agency projects or programs. Qualifying experience would involve data collection and analysis; project evaluation and/or analysis; interpretation and application of laws, rules, and regulations; or similar experience.
Requested Skills:
Experience communicating clear and consistent information verbally and in writing to partners, staff, and people with different skill levels and expertise.
Experience working in a fast-paced environment and under tight deadlines.
Proficient at an expert level in all Microsoft Office products (Word, Excel, Visio) and adept at learning and using new software.
Experience with office computer technology; including software platforms, printers, faxes, telephones, and handheld devices.
Experience maintaining rigorous adherence to the highest standard of confidentiality regarding medical records.
Experience understanding of state, local government, and federal policies and procedures.
Experience taking meeting minutes for councils or workgroups.
Experience making sound decisions backed by laws, policies, and procedures.
Experience promoting a culturally competent and diverse work environment and/or personal, lived experience that demonstrates your abilities for this position.
To Apply Click Here: https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Management-Executive-Assistant--Executive-Support-Specialist-2--Hillsboro--OR--On-Site-_REQ-119838
Apr 07, 2023
Full time
REQ-119838
Close Date: 04/23/2023 @ 11:59 PM
Salary: $3,398 - $5,148 monthly
Work Location: Hillsboro, OR (Hybrid)
The Oregon Health Authority (OHA), Public Health Division (PHD), Oregon State Public Health Laboratory (OPSHL) in Hillsboro, Oregon has a career opportunity for a Management Executive Assistant (Executive Support Specialist 2) .
The Oregon State Public Health Laboratory (OSPHL) has been actively protecting the public's health since 1903 by supporting state and local infectious disease control efforts, preventing metabolic disorders detectable at birth, and assuring the quality of testing in clinical and environmental laboratories.
This is a full-time, permanent, classified position which is represented by a union. This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.
What will you do?
As the Management Executive Assistant , you will provide confidential, seamless and efficient administrative support to the laboratory director. You will schedule meetings, prepare agendas, take meeting minutes, track learnings and training for employees, and assist with human resources functions as instructed by the director. You will collaborate closely with a variety of colleagues including laboratory staff and supervisors to develop and implement office procedures to support efficient operations. You will maintain the director's calendar, make travel arrangements and accommodations, advise of commitments, and maintain files of correspondence, reports, instructions, and guidelines. In addition, you will maintain written control of materials, research information and make decisions on highly sensitive matters.
What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
What we are looking for:
Minimum Requirements: One year of experience performing administrative duties in support of agency projects or programs. Qualifying experience would involve data collection and analysis; project evaluation and/or analysis; interpretation and application of laws, rules, and regulations; or similar experience.
Requested Skills:
Experience communicating clear and consistent information verbally and in writing to partners, staff, and people with different skill levels and expertise.
Experience working in a fast-paced environment and under tight deadlines.
Proficient at an expert level in all Microsoft Office products (Word, Excel, Visio) and adept at learning and using new software.
Experience with office computer technology; including software platforms, printers, faxes, telephones, and handheld devices.
Experience maintaining rigorous adherence to the highest standard of confidentiality regarding medical records.
Experience understanding of state, local government, and federal policies and procedures.
Experience taking meeting minutes for councils or workgroups.
Experience making sound decisions backed by laws, policies, and procedures.
Experience promoting a culturally competent and diverse work environment and/or personal, lived experience that demonstrates your abilities for this position.
To Apply Click Here: https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Hillsboro--OHA--Evergreen-Parkway/Management-Executive-Assistant--Executive-Support-Specialist-2--Hillsboro--OR--On-Site-_REQ-119838
Job Summary
Do you enjoy working with student’s and helping them achieve their educational goals? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to make a difference in the success of our students and help people through their college career, you may be a good fit. Their team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Education and Experience
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
Application Procedure
Complete online application at www.hawkeyecollege.edu/employment
Submit/upload a cover letter that briefly addresses the following:
Describe any experience you have had related to advising and assisting college students in an educational setting. Give examples of any experience you have with transfer students or knowledge you have of community college transfer students.
Provide examples of retention strategies you have used. Include examples of how you have worked one-on-one with students and in group settings.
Provide examples of workshop and/or activities that you have developed or presented.
Describe your knowledge of guidance/counseling skills.
Describe any experience you have had in resolving conflicts.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor.
Submit an online application and all required materials by the deadline of Thursday, April 6, 2023.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 13, 2023
Full time
Job Summary
Do you enjoy working with student’s and helping them achieve their educational goals? If so, Hawkeye Community has an opportunity for you!
Student Services is looking for a full-time Academic/College Success Specialist to join their team. This position is part of the advising team whose goal is to help students from orientation through graduation. As the full time Academic/College Success Specialist you will primarily focus on the advising and retention of students by coordinating semester registration procedures, providing advising for students, as well as providing referrals to on-campus and off-campus resources. This position also develops educational plans consistent with students’ career/life goals and objectives and advises students on appropriate courses.
Additionally, this position coordinates and delivers educational and career activities/workshops individually and to groups, collaborates with Student Services staff, faculty, student educational resources, and other College staff relative to retention planning issues and related activities. Furthermore, as the College/Academic Success Specialist, you work with students by assisting them regarding program advising and referral to academic, non-academic and community services as well as coordinating and providing transfer information for colleges and universities.
If you are looking to make a difference in the success of our students and help people through their college career, you may be a good fit. Their team takes great pride in our student success.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Organizes and prepares student files and degree audits for registration, verifying graduation status, and appropriate advising.
Review high school transcripts as well as standardized test scores to determine appropriate placement in courses. Advise students of results.
Prepare student schedules.
Provides appropriate referrals to Hawkeye's academic support services, financial assistance, advising, mental health counseling, and student health clinic services to enhance each individual student’s program completion.
Facilitates a collaborative process with faculty and staff to retain and increase persistence rates for program students.
Integrates intervention practices and support services for students who lack performance and/or attendance which may cause barriers to successful completion of course work.
Addresses and mediates student conflict.
Reviews academic evaluations to determine a student's remaining coursework.
Responsible for inputting work alerts in CRM Advise and addresses concerns to promote student success.
Conveys and interprets college requirements, policies, and procedures, and provides appropriate referrals to college and community resources.
Presents and coordinates workshops for students, faculty, and staff.
Assists with tour days such as Experience Hawkeye and other events as assigned.
Creates and presents new student orientation presentations for new incoming students.
Advises students on appropriate course placement consistent with student goals.
Advises students regarding assessment results and developmental course placement.
Manages student progress through individual appointments and in group settings.
Utilizes Datatel/Colleague and WebAdvisor software to manage student progress via student record reports.
Uses student development and case management models to aid in the personal growth and development of students.
Records and maintains accurate records of student interactions in CRM Advise.
Uses CRM Advise as a metric to gauge student success and retention.
Develops and maintains student program planning worksheets and/or transfer plans and tip sheets for transfer institutions and majors.
Assist current students with tasks such as registering, making changes to courses and/or course schedules as well as withdrawing from classes.
Educate students regarding financial aid awards. Assist students with the financial aid suspension appeals process which includes obtaining supporting documentation, completing the required academic planning worksheets, and reviewing forms to maintain financial aid eligibility.
Resolves issues using defined policies, practices, and professional knowledge as reference.
Interprets standardized tests including Accuplacer, COMPASS, CLEP, ACT and SAT, used for advising and course placement.
Participates in campus committees as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Performs other duties as assigned.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Minimum Requirements
Education and Experience
Bachelor’s degree in Education or Student Affairs, Higher Education Administration, Social Work, Conflict Resolution or related field.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of degree/course requirements, transfer policies and recommendations for 4-year transfer institutions.
Knowledge of basic Financial Aid policies.
Skills in Google Suite/Document, Microsoft Office including, Excel, Word, and PowerPoint, Colleague, FileDirector, CRM, Zoom, Canva, and Canvas, Calendly and other related software.
Demonstrate ability to perform public speaking engagements such as presenting to various audiences.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to work independently with limited supervision.
Demonstrated ability to plan, organize, and complete advising goals and objectives.
Ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to perform critical thinking and troubleshooting tasks.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Master’s degree in student affairs, higher education administration, social work, conflict resolution, or related field.
Experience in teaching or advising in higher education.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Working Conditions
Anticipated schedule is: Monday – Friday 8:00am - 4:30pm with occasional evenings and Saturday hours.
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full time, exempt position with a comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.
Application Procedure
Complete online application at www.hawkeyecollege.edu/employment
Submit/upload a cover letter that briefly addresses the following:
Describe any experience you have had related to advising and assisting college students in an educational setting. Give examples of any experience you have with transfer students or knowledge you have of community college transfer students.
Provide examples of retention strategies you have used. Include examples of how you have worked one-on-one with students and in group settings.
Provide examples of workshop and/or activities that you have developed or presented.
Describe your knowledge of guidance/counseling skills.
Describe any experience you have had in resolving conflicts.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a past/current supervisor.
Submit an online application and all required materials by the deadline of Thursday, April 6, 2023.
**If selected hire possesses a Master level degree, the assignment of job and paygrade will increase to an Academic/College Success Advisor level position. Teaching responsibilities will then be an additional essential job function.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Senior Director, Knowledge Management and Learning, Managed Organizations (Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA) We are seeking someone who wants to take on a brand-new role building knowledge management and learning capabilities for a social impact business where staff expertise is the main ingredient of success. This position sits within Arabella’s Managed Organization’s team, which provides fiscal sponsorship services to nonprofit entities a related client projects working across the globe. Building upon existing structures, this leader will design and implement scalable strategies, processes, and systems to ensure dissemination of information to the right people at the right time. A leader in this role will be critical to improving the employee experience by paving the road for MO team members at all levels to manage their complex operational roles and grow in their careers. This role is key to ensuring we continue to make a significant and meaningful impact within the philanthropic sector in partnership with our clients. This role’s primary initial goal will be to set the priorities and strategies for the aggregation and dissemination of information, while jumping in mid-stride to improve existing efforts. This role’s incumbent will have the opportunity to build a team of specialists to support the execution of these priorities but will be initially supported by team members who have capacity dedicated to knowledge management and learning. Additionally, this leader will be supported by IT and the firmwide L&D leader in HR. This role will report to the head of team operations. This role is for a builder, scaler, and change-maker who is ready to work with a diverse set of stakeholders within Arabella and with our clients from across the philanthropic sector. Experience in knowledge management and adult/professional learning is needed. Essential Responsibilities
General Strategy
Develop and implement a strategy – with success metrics – that integrates knowledge management and learning and addresses key gaps in both.
Connect the strategy to the firm’s and MO business’ strategies and model, including anticipating and acting on future business needs that a knowledge management and learning strategy will need to address.
Lead change management initiatives related to the knowledge management and learning strategies, including for MO staff, the IT team, the Business Development team, and clients.
Develop and implement a budget, along with business cases for investment of funds.
Build, manage, and support knowledge management and learning teams to drive the outcomes of the knowledge management and learning strategies and related functions.
Identify, recommend, and lead the build-out of relevant IT systems.
Build the roster of, work in partnership with, and manage external consultants to support the advancement of the knowledge management and learning strategies.
Participate in knowledge management and learning communities of practice across the firm.
Knowledge Management Leadership
Identify needed team and role competencies necessary to achieve business outcomes, and develop a functional and related knowledge management program.
Implement knowledge management and sharing processes and systems that increase knowledge availability, through the lens of self-service and self-sufficiency.
Partner with internal teams to identify knowledge that team members need to know throughout different stages in their employee lifecycle and make it accessible.
Work across MO to develop and implement tools, reports, dashboards and databases that will improve program, technical and operational effectiveness and efficiency.
Improve the ease that knowledge is distributed and searchable across MO.
Develop and implement guidelines and expectations for how the team creates, maintains, and accesses knowledge and resources.
Identify best knowledge management practices and leverage existing technology (e.g., SharePoint, Salesforce) or secure new technology to create new and better systems and business intelligence forums.
Engage staff as active participants in updating knowledge management systems and processes with relevant information.
Support subject matter experts in distributing their specialized knowledge across MO.
Implement processes and technology systems that minimize continuity disruptions caused by institutional and project knowledge leaving when team members depart.
Support coordination of how MO business policies and processes are changed and shared.
Learning and Development Leadership
Identify needed role competencies within the team necessary to achieve business outcomes, and develop a team-based learning program to support staff development.
Develop a structure that best positions staff to develop the skills that are appropriate to their role and where they are in their Managed Organization’s career lifecycle.
Create an efficient and effective onboarding program that targets optimizing new team members in their roles as quickly as reasonable.
Develop and manage skills training for team members by level and services provided.
Build curricula to ensure staff at all levels have the right knowledge and skills to competently deliver core services.
Develop and leverage experiential learning programs– including shadowing, role playing, and sandboxing – to increase learning outcomes.
Work the firmwide learning and development (L&D) leader in the usage of and further development of our learning management system (LMS).
Use self-service (including within the LMS and across other available technology solutions) and interventions (e.g., video training, flow charts) to systematize and foster efficient learning.
Create a development pathway, in coordination with HR, that clarifies how a team member can grow from level to level.
Develop and convey effective learning and development standard operating procedures working within the firmwide blended L&D function.
Share adult learning and facilitation expertise with those team members responsible for MO training.
To Be Successful in This Role, You’ll Need
Bachelor’s; Graduate Degree Preferred in knowledge management, Six-Sigma, process improvement, learning and development, and/or adult/professional learning.
8-10+ years of work experience with steadily increasing responsibility.
Experience in a professional service environment preferred.
Experience in the nonprofit or social sectors preferred.
Experience in designing, implementing, and leading knowledge management and learning strategies, including related interventions and programs.
Experience in knowledge management and learning best practices and technologies.
Ability to lead and deliver complex projects, manage budgets.
Experience leading transformational changes and effectively advocating for new ideas.
Experience scaling a team and function.
Experience leading a function in a 250-500 person organization.
Exposure to user experience design.
Ability to manage and lead complex projects, manage budgets, oversee and delegate to others, and meet deadlines.
Ability to manage various stakeholder groups and be a collaborative partner.
Good active listening skills and a willingness to engage with people on a regular basis.
Salesforce and SharePoint experience.
Our Core Competencies
The ability to provide excellent service, including being able to effectively guide teams to achieve service standards and carry out strategy, and identify service offering gaps and recommend and/or drive improvements.
The ability to manage resources across team to ensure projects and goals are achieved, approve work plan changes and final deliverables, and communicate projects’ progress with critical stakeholders
The ability to establish and manage effective relationships with diverse stakeholders across the firm, including executive-level colleagues, and to foster a culture of courteous professional interactions
The ability to effectively communicate critical firm-wide messages, and to lead others in managing challenging conversations and developing complex communication skills
The ability to model and foster a team-wide culture of inclusion, collaboration, and knowledge sharing; to demonstrate and model appreciation for significant team contributions; and to mediate challenging interpersonal conflicts
The ability to regularly engage in leadership development activities, and lead firm-wide initiatives that improve firm-wide learning
The ability to foster a team culture that encourages creative problem solving, and to ensure teams have resources and training to overcome complex challenges
The ability to take initiative for creating an inclusive environment and model and implement equitable policies, practices, systems, or strategies
About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $110,000-$123,000
Chicago range $115,000-$130,000
DC range $122,000-$137,000
NY range $132,000-$148,000
SF range $132,000-$148,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off-18 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us
While this position must be based in Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA, please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Feb 28, 2023
Full time
Senior Director, Knowledge Management and Learning, Managed Organizations (Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA) We are seeking someone who wants to take on a brand-new role building knowledge management and learning capabilities for a social impact business where staff expertise is the main ingredient of success. This position sits within Arabella’s Managed Organization’s team, which provides fiscal sponsorship services to nonprofit entities a related client projects working across the globe. Building upon existing structures, this leader will design and implement scalable strategies, processes, and systems to ensure dissemination of information to the right people at the right time. A leader in this role will be critical to improving the employee experience by paving the road for MO team members at all levels to manage their complex operational roles and grow in their careers. This role is key to ensuring we continue to make a significant and meaningful impact within the philanthropic sector in partnership with our clients. This role’s primary initial goal will be to set the priorities and strategies for the aggregation and dissemination of information, while jumping in mid-stride to improve existing efforts. This role’s incumbent will have the opportunity to build a team of specialists to support the execution of these priorities but will be initially supported by team members who have capacity dedicated to knowledge management and learning. Additionally, this leader will be supported by IT and the firmwide L&D leader in HR. This role will report to the head of team operations. This role is for a builder, scaler, and change-maker who is ready to work with a diverse set of stakeholders within Arabella and with our clients from across the philanthropic sector. Experience in knowledge management and adult/professional learning is needed. Essential Responsibilities
General Strategy
Develop and implement a strategy – with success metrics – that integrates knowledge management and learning and addresses key gaps in both.
Connect the strategy to the firm’s and MO business’ strategies and model, including anticipating and acting on future business needs that a knowledge management and learning strategy will need to address.
Lead change management initiatives related to the knowledge management and learning strategies, including for MO staff, the IT team, the Business Development team, and clients.
Develop and implement a budget, along with business cases for investment of funds.
Build, manage, and support knowledge management and learning teams to drive the outcomes of the knowledge management and learning strategies and related functions.
Identify, recommend, and lead the build-out of relevant IT systems.
Build the roster of, work in partnership with, and manage external consultants to support the advancement of the knowledge management and learning strategies.
Participate in knowledge management and learning communities of practice across the firm.
Knowledge Management Leadership
Identify needed team and role competencies necessary to achieve business outcomes, and develop a functional and related knowledge management program.
Implement knowledge management and sharing processes and systems that increase knowledge availability, through the lens of self-service and self-sufficiency.
Partner with internal teams to identify knowledge that team members need to know throughout different stages in their employee lifecycle and make it accessible.
Work across MO to develop and implement tools, reports, dashboards and databases that will improve program, technical and operational effectiveness and efficiency.
Improve the ease that knowledge is distributed and searchable across MO.
Develop and implement guidelines and expectations for how the team creates, maintains, and accesses knowledge and resources.
Identify best knowledge management practices and leverage existing technology (e.g., SharePoint, Salesforce) or secure new technology to create new and better systems and business intelligence forums.
Engage staff as active participants in updating knowledge management systems and processes with relevant information.
Support subject matter experts in distributing their specialized knowledge across MO.
Implement processes and technology systems that minimize continuity disruptions caused by institutional and project knowledge leaving when team members depart.
Support coordination of how MO business policies and processes are changed and shared.
Learning and Development Leadership
Identify needed role competencies within the team necessary to achieve business outcomes, and develop a team-based learning program to support staff development.
Develop a structure that best positions staff to develop the skills that are appropriate to their role and where they are in their Managed Organization’s career lifecycle.
Create an efficient and effective onboarding program that targets optimizing new team members in their roles as quickly as reasonable.
Develop and manage skills training for team members by level and services provided.
Build curricula to ensure staff at all levels have the right knowledge and skills to competently deliver core services.
Develop and leverage experiential learning programs– including shadowing, role playing, and sandboxing – to increase learning outcomes.
Work the firmwide learning and development (L&D) leader in the usage of and further development of our learning management system (LMS).
Use self-service (including within the LMS and across other available technology solutions) and interventions (e.g., video training, flow charts) to systematize and foster efficient learning.
Create a development pathway, in coordination with HR, that clarifies how a team member can grow from level to level.
Develop and convey effective learning and development standard operating procedures working within the firmwide blended L&D function.
Share adult learning and facilitation expertise with those team members responsible for MO training.
To Be Successful in This Role, You’ll Need
Bachelor’s; Graduate Degree Preferred in knowledge management, Six-Sigma, process improvement, learning and development, and/or adult/professional learning.
8-10+ years of work experience with steadily increasing responsibility.
Experience in a professional service environment preferred.
Experience in the nonprofit or social sectors preferred.
Experience in designing, implementing, and leading knowledge management and learning strategies, including related interventions and programs.
Experience in knowledge management and learning best practices and technologies.
Ability to lead and deliver complex projects, manage budgets.
Experience leading transformational changes and effectively advocating for new ideas.
Experience scaling a team and function.
Experience leading a function in a 250-500 person organization.
Exposure to user experience design.
Ability to manage and lead complex projects, manage budgets, oversee and delegate to others, and meet deadlines.
Ability to manage various stakeholder groups and be a collaborative partner.
Good active listening skills and a willingness to engage with people on a regular basis.
Salesforce and SharePoint experience.
Our Core Competencies
The ability to provide excellent service, including being able to effectively guide teams to achieve service standards and carry out strategy, and identify service offering gaps and recommend and/or drive improvements.
The ability to manage resources across team to ensure projects and goals are achieved, approve work plan changes and final deliverables, and communicate projects’ progress with critical stakeholders
The ability to establish and manage effective relationships with diverse stakeholders across the firm, including executive-level colleagues, and to foster a culture of courteous professional interactions
The ability to effectively communicate critical firm-wide messages, and to lead others in managing challenging conversations and developing complex communication skills
The ability to model and foster a team-wide culture of inclusion, collaboration, and knowledge sharing; to demonstrate and model appreciation for significant team contributions; and to mediate challenging interpersonal conflicts
The ability to regularly engage in leadership development activities, and lead firm-wide initiatives that improve firm-wide learning
The ability to foster a team culture that encourages creative problem solving, and to ensure teams have resources and training to overcome complex challenges
The ability to take initiative for creating an inclusive environment and model and implement equitable policies, practices, systems, or strategies
About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Managed Organizations Team Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits)
This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on salary ranges for similar sized organizations in the professional services sector and adjusted for local labor market rates and differentiated by geography.
Durham range $110,000-$123,000
Chicago range $115,000-$130,000
DC range $122,000-$137,000
NY range $132,000-$148,000
SF range $132,000-$148,000
All full-time staff are eligible for our generous benefits package on their first day of employment:
Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium
Paid time off-18 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours’ volunteer leave, 8 weeks’ parental leave
401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1
Reimbursements for your personal cell phone plan and fitness
Pre-tax withholding for transportation and parking
Bonus incentive opportunities
Access to professional development opportunities
Working with Us
While this position must be based in Washington, DC, Chicago, IL, Durham, NC, New York, NY or San Francisco, CA, please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3+ days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. To center the safety and well-being of its employees, Arabella Advisors requires that any employee who is required to conduct in-person activities for their job must be fully vaccinated against COVID-19 within four weeks of their start date. This position may require candidates to be fully vaccinated against COVID-19. Accommodations may be sought and approved in accordance with the law. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.
How to Apply
Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and, except in rare circumstances considered on a case-by-case basis, all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.
Job Summary
Do you enjoy sharing your knowledge and expertise? Are you a forward thinker, a team player and passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
The School of Sciences and Health Sciences is looking for a full-time Simulation Coordinator to join their team which will be moving to a newly remodeled multi-million-dollar state of the art facility. The remodeled facility will house a 10-thousand square foot simulation lab for hands-on, interactive learning for multiple programs and/or classes
As the Simulation Coordinator, you are primarily monitoring and controlling daily simulation center operations as well as managing the Simulation Team. This includes responsibilities such as leading and instructing faculty and staff on the use of medical simulation technologies and maintain simulation standards. Additionally, you would be responsible for developing and designing curriculum plans to foster student learning, stimulate class discussions, and ensure student engagement.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Creates a positive work environment demonstrating leadership and supervision for simulation center staff.
Coordinates and supervises the general operation of the simulation laboratory/center to provide a wide variety of patient simulation experiences.
Acts as the primary contact for scheduling all participants using the simulation center.
Assists with all operational activities including accreditation, space utilization, documentation, record keeping, data management, and other organizational activities related to the simulation center
Designs and develops simulation training scenarios by working with the Simulation Team.
Works with content experts to develop curriculum, student learning outcomes and educational materials for simulation scenarios and scripts; supports student learning experiences that involve technology applications including the use of human patient simulators.
Performs data analysis to evaluate simulation learning, success, and satisfaction
Assists faculty and staff with professional development and continuing education courses related to simulation.
Oversees independent open lab demonstrations and skills proficiency for students.
Provides ongoing quality assurance and improvement for simulation and debriefing systems.
Shares feedback with instructors on debriefing performance and technique.
Oversees and safely uses the human patient simulators and related equipment including maintenance and replacement.
Reviews Simulation center budgets with the Dean.
Builds and maintains inventories and supplies needed by all programs; sets semester timelines for ordering supplies.
Implements and assists with the development of policies, procedures, and practice standards consistent with the Center’s educational objectives. Recommends changes to departmental procedures.
Researches and recommends emerging simulation technologies for use in the classroom, online, and laboratory settings.
Maintains professional growth and development through seminars, workshops, current literature, and professional affiliations to keep abreast of the latest trends in simulation and the use of instructional strategies to improve student learning.
Manages facility tours and participates in public relations activities.
Participates in internal and external committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate degree or equivalent experience in a healthcare field, EMS, nursing, respiratory or other allied health professional certifications/trainings and four (4) years of related experience OR a combination of education/certifications and experience to total six (6) years.
Must possess or ability to obtain Basic & Advanced Cardiac Life Support certification (renewed and current) within 3 months of hire.
Commitment to obtain CHSOS within two years of hire date.
Demonstrated knowledge of medical terminology and human anatomy/physiology.
Mechanical skills to competently maintain and use equipment in the simulation center.
Demonstrated clinical knowledge and experience working in a healthcare-related field such as EMT, paramedic, or other allied health professional certification and training.
Demonstrated ability in organizational and time management skills.
Demonstrated ability to create complex schedules.
Demonstrated ability to quickly learn new technology
Demonstrated ability to express technical information clearly and simply to non-technical persons.
Ability to lift and move, equipment weighing up to 50 lbs. without assistance.
Demonstrated ability to communicate effectively, both orally and in writing.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Bachelors’ degree or higher in nursing or related health field.
Certified Healthcare Simulation Operations Specialist (CHSOS) preferred.
Licensure or certification in SIM.
Teaching experience.
Clinical experience.
Supervisory experience.
Knowledge/experience in Laerdal, ATI and Docucare.
Working Conditions
Anticipated schedule is Monday – Friday 7:30 am - 4:00 pm with occasional evening and weekend hours.
Work is performed either in or a combination of an office setting, classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift up to 50 pounds and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Please identify how your experiences, knowledge and vision will lend to the mission of the college and more specifically to the School of Sciences and Health Sciences and its students.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Wednesday, February 22, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 02, 2023
Full time
Job Summary
Do you enjoy sharing your knowledge and expertise? Are you a forward thinker, a team player and passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you!
The School of Sciences and Health Sciences is looking for a full-time Simulation Coordinator to join their team which will be moving to a newly remodeled multi-million-dollar state of the art facility. The remodeled facility will house a 10-thousand square foot simulation lab for hands-on, interactive learning for multiple programs and/or classes
As the Simulation Coordinator, you are primarily monitoring and controlling daily simulation center operations as well as managing the Simulation Team. This includes responsibilities such as leading and instructing faculty and staff on the use of medical simulation technologies and maintain simulation standards. Additionally, you would be responsible for developing and designing curriculum plans to foster student learning, stimulate class discussions, and ensure student engagement.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Creates a positive work environment demonstrating leadership and supervision for simulation center staff.
Coordinates and supervises the general operation of the simulation laboratory/center to provide a wide variety of patient simulation experiences.
Acts as the primary contact for scheduling all participants using the simulation center.
Assists with all operational activities including accreditation, space utilization, documentation, record keeping, data management, and other organizational activities related to the simulation center
Designs and develops simulation training scenarios by working with the Simulation Team.
Works with content experts to develop curriculum, student learning outcomes and educational materials for simulation scenarios and scripts; supports student learning experiences that involve technology applications including the use of human patient simulators.
Performs data analysis to evaluate simulation learning, success, and satisfaction
Assists faculty and staff with professional development and continuing education courses related to simulation.
Oversees independent open lab demonstrations and skills proficiency for students.
Provides ongoing quality assurance and improvement for simulation and debriefing systems.
Shares feedback with instructors on debriefing performance and technique.
Oversees and safely uses the human patient simulators and related equipment including maintenance and replacement.
Reviews Simulation center budgets with the Dean.
Builds and maintains inventories and supplies needed by all programs; sets semester timelines for ordering supplies.
Implements and assists with the development of policies, procedures, and practice standards consistent with the Center’s educational objectives. Recommends changes to departmental procedures.
Researches and recommends emerging simulation technologies for use in the classroom, online, and laboratory settings.
Maintains professional growth and development through seminars, workshops, current literature, and professional affiliations to keep abreast of the latest trends in simulation and the use of instructional strategies to improve student learning.
Manages facility tours and participates in public relations activities.
Participates in internal and external committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Associate degree or equivalent experience in a healthcare field, EMS, nursing, respiratory or other allied health professional certifications/trainings and four (4) years of related experience OR a combination of education/certifications and experience to total six (6) years.
Must possess or ability to obtain Basic & Advanced Cardiac Life Support certification (renewed and current) within 3 months of hire.
Commitment to obtain CHSOS within two years of hire date.
Demonstrated knowledge of medical terminology and human anatomy/physiology.
Mechanical skills to competently maintain and use equipment in the simulation center.
Demonstrated clinical knowledge and experience working in a healthcare-related field such as EMT, paramedic, or other allied health professional certification and training.
Demonstrated ability in organizational and time management skills.
Demonstrated ability to create complex schedules.
Demonstrated ability to quickly learn new technology
Demonstrated ability to express technical information clearly and simply to non-technical persons.
Ability to lift and move, equipment weighing up to 50 lbs. without assistance.
Demonstrated ability to communicate effectively, both orally and in writing.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Bachelors’ degree or higher in nursing or related health field.
Certified Healthcare Simulation Operations Specialist (CHSOS) preferred.
Licensure or certification in SIM.
Teaching experience.
Clinical experience.
Supervisory experience.
Knowledge/experience in Laerdal, ATI and Docucare.
Working Conditions
Anticipated schedule is Monday – Friday 7:30 am - 4:00 pm with occasional evening and weekend hours.
Work is performed either in or a combination of an office setting, classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift up to 50 pounds and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Please identify how your experiences, knowledge and vision will lend to the mission of the college and more specifically to the School of Sciences and Health Sciences and its students.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit an online application and all required materials by Wednesday, February 22, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Office Specialist 2 - Pendleton Cottage (Limited Duration)
REQ-115219
Initial Posting Date:
01/09/2023
Application Deadline:
02/12/2023
Oregon Health Authority
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
What's in it for you? This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
What we are looking for:
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Office-Specialist-2---Pendleton-Cottage--Limited-Duration-_REQ-115219-1?q=REQ-115219
Complete the questionnaire
Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact Jessica Leedham (971) 286-8780 or Jessica.Leedham@dhsoha.state.or.us .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Jan 11, 2023
Full time
Office Specialist 2 - Pendleton Cottage (Limited Duration)
REQ-115219
Initial Posting Date:
01/09/2023
Application Deadline:
02/12/2023
Oregon Health Authority
$2,823 - $4,073 monthly
Job Description:
The Pendleton Cottage, a division of the Oregon Health Authority , has a fantastic opportunity for an OFFICE SPECIALIST 2 to join an excellent team working to help people recover from their illness and return to their lives in the community. Pendleton Cottage is a residential care facility with 16 beds. With a focus on person-centered, psychiatric treatment for adults, developing wellness education, and acting as an advocate for residents and their medical needs. What you will do!
This position serves in a support role for the treatment services area and interdisciplinary team as well as operations under the direction of the Treatment Services Director or designee. In addition to the provision of daily general clerical support and duties listed below, the OS2 maintains primary responsibility for acquisition and disbursement of resident funds, maintenance of treatment services manuals/records/files and working with Pendleton Cottage treatment and medical staff to facilitate resident appointments for team meetings, Individual Support Plans, STARTs, medical appointments and other resident needs. The clerical duties are completed supporting the Recovery Model in the State Delivered Secure Residential Treatment Facility, serving high risk/high profile individuals currently residing at Pendleton Cottage.
What's in it for you? This posting will be used to one limited duration Office Specialist 2 position at Pendleton Cottage. Applicants from this posting may be used to fill future vacancies. This position will be posted until filled.
What we are looking for:
Minimum Qualifications
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents;
OR
An Associate's degree in Office Occupations or Office Technology;
OR
Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
Preferred Skills and Experience
Experience as a receptionist which included experience working in a fast-paced office environment, greeting and assisting visitors or employees, providing building and directional information, answering and routing phone calls using a multi-line phone, answering questions related to facility policies and procedures
One (1) or more years’ experience providing clerical support to medical staff in a mental health facility, hospital, or similar setting
Intermediate experience with Microsoft Word and Excel
Experience with Microsoft Outlook (or other similar e-mail system) calendaring for projects, appointments and conferences involving multiple recipients and locations
Experience with management and disbursement of cash and checks
Experience with maintaining supplies, inventory and ordering
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve
How to apply:
Complete the online application
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/details/Office-Specialist-2---Pendleton-Cottage--Limited-Duration-_REQ-115219-1?q=REQ-115219
Complete the questionnaire
Need Help?
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact Jessica Leedham (971) 286-8780 or Jessica.Leedham@dhsoha.state.or.us .
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.
Reports To: Manager of AEL Enrollment and Assessment Services
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application and required materials at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Jun 23, 2022
Full time
Reports To: Manager of AEL Enrollment and Assessment Services
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application and required materials at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Wednesday, June 29, 2022. Preference will be given to applicants who submit the required materials on or before June 29th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Gateway Investment Advisers, LLC (“Gateway”), a registered investment adviser, has a history of providing investment advisory services dating back to 1977. Headquartered in downtown Cincinnati, Gateway has 20 employees and manages over $10 billion in assets for a broad range of individual and institutional clients, including mutual funds, pension plans and variable annuity trusts. Gateway is a limited liability company wholly-owned by Natixis Investment Managers, LLC. (“Natixis”) based in Boston, Massachusetts, one of the largest asset management companies in the world.
Gateway seeks to hire an IT Support Specialist reporting directly to the Chief Information Officer (“CIO”).
Responsibilities include, but are not limited to:
Provide end user support for hardware, OS and software issues
Troubleshoot applications, may include working with third-party vendors/providers
Monitor server and network health
Perform various system patching tasks
Monitor and manage backup systems
Configuring end user devices (desktop and laptop computers, phones, etc.)
Work with IT Team implementing and monitoring cybersecurity program
Qualifications: Candidates must have:
Associates or Bachelor’s degree in a technology discipline, or equivalent working experience
Two years of IT support experience preferred
Independent worker requiring minimal supervision but also one who works successfully in a group setting as part of a team
Ability to multitask and handle priorities simultaneously to deliver timely results
Strong verbal, written and interpersonal communication skills
Intermediate to advanced proficiency with Microsoft Word and Excel
Strong analytical and problem-solving skills
Strong knowledge of and experience with Windows Operating Systems including Windows 10 and Windows Server, networking, TCP/IP, Broadband connectivity
Desired experience with the following: Microsoft Office365
Microsoft Active Directory and Group Policy
Knowledge of and experience with mobile devices including iPhone, iPad, and Android
Microsoft Intune and Mobile Device Management a plus
Knowledge of and experience with cybersecurity tools and program components a plus
All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.
Pursuant to Rule 206(4)-5 of the Investment Advisers Act of 1940 which is intended to curb schemes where political contributions are made by investment advisers to various government candidates or officials in order to gain a political advantage in being selected to manage assets of government entities, Gateway will, prior to hiring any person to a position at Gateway, require the applicant to provide a list of any political contributions that have occurred during the past two years.
For consideration, please mail your resume to Gateway Investment Advisers, LLC, Attention: Human Resources, 312 Walnut Street, Suite 3500, Cincinnati, OH, 45202, or e-mail to HR@gia.com.
Jun 09, 2022
Full time
Gateway Investment Advisers, LLC (“Gateway”), a registered investment adviser, has a history of providing investment advisory services dating back to 1977. Headquartered in downtown Cincinnati, Gateway has 20 employees and manages over $10 billion in assets for a broad range of individual and institutional clients, including mutual funds, pension plans and variable annuity trusts. Gateway is a limited liability company wholly-owned by Natixis Investment Managers, LLC. (“Natixis”) based in Boston, Massachusetts, one of the largest asset management companies in the world.
Gateway seeks to hire an IT Support Specialist reporting directly to the Chief Information Officer (“CIO”).
Responsibilities include, but are not limited to:
Provide end user support for hardware, OS and software issues
Troubleshoot applications, may include working with third-party vendors/providers
Monitor server and network health
Perform various system patching tasks
Monitor and manage backup systems
Configuring end user devices (desktop and laptop computers, phones, etc.)
Work with IT Team implementing and monitoring cybersecurity program
Qualifications: Candidates must have:
Associates or Bachelor’s degree in a technology discipline, or equivalent working experience
Two years of IT support experience preferred
Independent worker requiring minimal supervision but also one who works successfully in a group setting as part of a team
Ability to multitask and handle priorities simultaneously to deliver timely results
Strong verbal, written and interpersonal communication skills
Intermediate to advanced proficiency with Microsoft Word and Excel
Strong analytical and problem-solving skills
Strong knowledge of and experience with Windows Operating Systems including Windows 10 and Windows Server, networking, TCP/IP, Broadband connectivity
Desired experience with the following: Microsoft Office365
Microsoft Active Directory and Group Policy
Knowledge of and experience with mobile devices including iPhone, iPad, and Android
Microsoft Intune and Mobile Device Management a plus
Knowledge of and experience with cybersecurity tools and program components a plus
All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.
Pursuant to Rule 206(4)-5 of the Investment Advisers Act of 1940 which is intended to curb schemes where political contributions are made by investment advisers to various government candidates or officials in order to gain a political advantage in being selected to manage assets of government entities, Gateway will, prior to hiring any person to a position at Gateway, require the applicant to provide a list of any political contributions that have occurred during the past two years.
For consideration, please mail your resume to Gateway Investment Advisers, LLC, Attention: Human Resources, 312 Walnut Street, Suite 3500, Cincinnati, OH, 45202, or e-mail to HR@gia.com.
Job Summary
Are you passionate about analytics? Do you love the challenge of building reports? Do you enjoy all things academic?
The Institutional Research Office, which is responsible for the accreditation of the College with State and Regional accrediting bodies, is looking for an SQL Academic Reporting Specialist to join their team.
The SQL Academic Reporting Specialist provides support to the Institutional Research (IR) Office in accreditation data reporting, as well as supporting the IR Office with data compliance checks to ensure data integrity. This position implements techniques and analytics to transform raw data into user-friendly reports which may incorporate the use of various programming languages and visualization software.
This position also designs, develops, optimizes, maintains and supports ETL processes using data warehouse design best practices and SQL Server Integration Services (SSIS) to integrate data from multiple source systems into a Data Warehouse, cleansing data, transforming and loading data from multiple formats using SSIS and stored procedures. Additionally, advanced SQL reporting skills for utilization of charts, drill-downs, hyperlinks and condition color-coding will be used on a daily basis. This position works closely not only with their supervisor but with stakeholders as well on requirements and functional specifications to understand reporting priorities and user outcome parameters.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Responsible for development of accreditation compliance data reports.
Creates specialized reports for academic program analysis.
Oversees programming of academic program review system “PROVIEW2”.
Produces reports for analysis of student trends and performance.
Develops reports for tracking student academic program cohort persistence, retention, completion, and transfer-out data.
Develops reports using student learning outcome data from the College LMS system for reporting to accrediting bodies.
Responsible for Student Outcomes reporting with inclusion of student transfer data.
Responsible for updates to advisory committee database system.
Oversight and programming updates of the College Enrollment Report.
Collaborates with academic leaders in development of reports for analysis in improving outcomes and services to students.
Establishes reporting efficiencies to serve academic deans and administrative assistants for review of student and program related data.
Responsible for development, production maintenance and reporting of institutional data using Microsoft SQL Server 2012/2016 and SQL Reporting Services with extensive use of Visual Studio.
Requires working with database structures and modeling, query tools, report writers and customer report programming. The tools used include SQL Server Management Studio, Business Intelligence Development Studio, Analysis Services, SQL, Transact SQL, and Ellucian/Colleague.
Writes and troubleshoots SQL Code and design stored procedures, functions, tables, views, triggers, indexes, and constraints. Knowledge and ability to schedule jobs. Investigates, analyzes, and prioritizes data and uses both technical and interpersonal skills to draft and propose effective solutions.
Troubleshoots any problems that arise from the reports, the database, the software, and software configuration.
Writes queries to extract data and data structures of the system.
Develops, manages, and maintains reports and/or data extracts for use by individual users (e.g. assessment information, enrollment, student progress, etc.) for the purpose of providing information customized to meet specific needs.
Checks the accuracy of data from reports.
Maintains .NET programs.
Works with college representatives to design, create, implement, and maintain reporting capabilities and standards.
Works closely with technical and non-technical end users, gathering ad hoc reporting requirements, converting requirements into technical specifications, and training how to produce and use reports.
Collaborates in development of user materials (e.g., training support handouts, field definitions, etc.).
Actively participates in cross-training functions as both teacher and student.
Performs other duties as assigned.
Minimum Qualifications
Associates degree in a related field and two years of relevant work experience OR an equivalent combination of education and experience to total 4 years.
Demonstrated experience in programming with working knowledge to include Microsoft SQL Server / Reporting Services.
Demonstrated ability to maintain and improve editing of .NET applications.
Demonstrated ability to prioritize projects and manage resources.
Demonstrated excellent written and verbal communication skills to positively interact with faculty, staff and vendors.
Demonstrated strong organizational skills with exceptional follow through and attention to detail.
Demonstrated proficiency in Microsoft Office Excel as well as other Microsoft Office and Google Suite programs.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable and inclusive learning and working environment.
Preferred Qualifications
Bachelor’s degree in a related field.
Demonstrated working knowledge of ERP Systems such as Ellucian/Colleague, etc.
Experience in a post-secondary educational setting.
Demonstrated knowledge and experience in using Visual Studio.
Employment Status
Full time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Working Conditions
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Submit/upload a cover letter addressing the following:
Detail your experience with SQL/Visual Studio/Reporting Services (designing, creating, implementing and maintaining).
Describe your level of experience with various computer software. Please be detailed and specific on the most recent versions of the software you have used.
Describe responsibilities you have had in meeting deadlines, developing and scheduling multiple projects, data validation/integrity, and time management.
Explain your level of involvement and experience with providing data/reports for compliance and/or accreditation.
Submit the online application and all required materials by Thursday, May 12, 2022. Preference will be given to applicants who submit the required materials on or before May 12th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Apr 21, 2022
Full time
Job Summary
Are you passionate about analytics? Do you love the challenge of building reports? Do you enjoy all things academic?
The Institutional Research Office, which is responsible for the accreditation of the College with State and Regional accrediting bodies, is looking for an SQL Academic Reporting Specialist to join their team.
The SQL Academic Reporting Specialist provides support to the Institutional Research (IR) Office in accreditation data reporting, as well as supporting the IR Office with data compliance checks to ensure data integrity. This position implements techniques and analytics to transform raw data into user-friendly reports which may incorporate the use of various programming languages and visualization software.
This position also designs, develops, optimizes, maintains and supports ETL processes using data warehouse design best practices and SQL Server Integration Services (SSIS) to integrate data from multiple source systems into a Data Warehouse, cleansing data, transforming and loading data from multiple formats using SSIS and stored procedures. Additionally, advanced SQL reporting skills for utilization of charts, drill-downs, hyperlinks and condition color-coding will be used on a daily basis. This position works closely not only with their supervisor but with stakeholders as well on requirements and functional specifications to understand reporting priorities and user outcome parameters.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Responsible for development of accreditation compliance data reports.
Creates specialized reports for academic program analysis.
Oversees programming of academic program review system “PROVIEW2”.
Produces reports for analysis of student trends and performance.
Develops reports for tracking student academic program cohort persistence, retention, completion, and transfer-out data.
Develops reports using student learning outcome data from the College LMS system for reporting to accrediting bodies.
Responsible for Student Outcomes reporting with inclusion of student transfer data.
Responsible for updates to advisory committee database system.
Oversight and programming updates of the College Enrollment Report.
Collaborates with academic leaders in development of reports for analysis in improving outcomes and services to students.
Establishes reporting efficiencies to serve academic deans and administrative assistants for review of student and program related data.
Responsible for development, production maintenance and reporting of institutional data using Microsoft SQL Server 2012/2016 and SQL Reporting Services with extensive use of Visual Studio.
Requires working with database structures and modeling, query tools, report writers and customer report programming. The tools used include SQL Server Management Studio, Business Intelligence Development Studio, Analysis Services, SQL, Transact SQL, and Ellucian/Colleague.
Writes and troubleshoots SQL Code and design stored procedures, functions, tables, views, triggers, indexes, and constraints. Knowledge and ability to schedule jobs. Investigates, analyzes, and prioritizes data and uses both technical and interpersonal skills to draft and propose effective solutions.
Troubleshoots any problems that arise from the reports, the database, the software, and software configuration.
Writes queries to extract data and data structures of the system.
Develops, manages, and maintains reports and/or data extracts for use by individual users (e.g. assessment information, enrollment, student progress, etc.) for the purpose of providing information customized to meet specific needs.
Checks the accuracy of data from reports.
Maintains .NET programs.
Works with college representatives to design, create, implement, and maintain reporting capabilities and standards.
Works closely with technical and non-technical end users, gathering ad hoc reporting requirements, converting requirements into technical specifications, and training how to produce and use reports.
Collaborates in development of user materials (e.g., training support handouts, field definitions, etc.).
Actively participates in cross-training functions as both teacher and student.
Performs other duties as assigned.
Minimum Qualifications
Associates degree in a related field and two years of relevant work experience OR an equivalent combination of education and experience to total 4 years.
Demonstrated experience in programming with working knowledge to include Microsoft SQL Server / Reporting Services.
Demonstrated ability to maintain and improve editing of .NET applications.
Demonstrated ability to prioritize projects and manage resources.
Demonstrated excellent written and verbal communication skills to positively interact with faculty, staff and vendors.
Demonstrated strong organizational skills with exceptional follow through and attention to detail.
Demonstrated proficiency in Microsoft Office Excel as well as other Microsoft Office and Google Suite programs.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable and inclusive learning and working environment.
Preferred Qualifications
Bachelor’s degree in a related field.
Demonstrated working knowledge of ERP Systems such as Ellucian/Colleague, etc.
Experience in a post-secondary educational setting.
Demonstrated knowledge and experience in using Visual Studio.
Employment Status
Full time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Working Conditions
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a current/past supervisor.
Submit/upload a cover letter addressing the following:
Detail your experience with SQL/Visual Studio/Reporting Services (designing, creating, implementing and maintaining).
Describe your level of experience with various computer software. Please be detailed and specific on the most recent versions of the software you have used.
Describe responsibilities you have had in meeting deadlines, developing and scheduling multiple projects, data validation/integrity, and time management.
Explain your level of involvement and experience with providing data/reports for compliance and/or accreditation.
Submit the online application and all required materials by Thursday, May 12, 2022. Preference will be given to applicants who submit the required materials on or before May 12th. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
The Career Pathway Specialist works with students enrolled in English Language Learning (ELL), Adult Basic Education (ABE), High School Completion (HSC), and Integrated Education and Training (IET) classes in the Adult Education and Literacy (AEL) program at the Hawkeye Community College Van G. Miller Adult Learning Center. Provides advising for students on educational and career goal setting and jointly develops educational plans consistent with students’ career/life goals and objectives. Coordinates and delivers educational and career activities/workshops individually and to groups. Provides case management to assist students in addressing barriers to program attendance and education/employment success.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Advises students regarding career pathways, goal setting and clarification, and employment preparation and readiness.
Collaborates with staff to identify and create processes necessary to provide comprehensive intake, advising, career exploration, and case management for students.
Assists with collection of intake information and provides one-on-one assistance to students throughout the intake process.
Works with a diverse population of non-native English-speaking adult students.
Collaborates with the team to develop, deliver, and modify program orientation for all students.
Jointly develops educational/vocational plans with students and modifies plans as appropriate. Manages student progress through individual appointments and in group settings.
Provides career exploration opportunities for students individually and in group settings.
Develops, organizes, and conducts group workshops, presentations, and skills assessments.
Stays current, conveys, and ensures compliance with AEL program, college, and state/federal Department of Education requirements, policies, and procedures.
Ensures student connection to supportive wrap-around services both onsite and through community resources and agencies.
Maintains necessary records and documentation and prepares statistical reports.
Attends professional development to stay current on research involving adult education, student success, and retention.
Analyzes assessments for student advising.
Serves on internal and external committees.
Remains actively involved in recruitment and retention committees.
Coordinates and maintains student food pantry.
Serves as a positive voice to community groups about AEL students.
Attends meetings with community and college groups as needed.
Performs other related professional duties as assigned.
Minimum Qualifications
Bachelor’s degree in education, human services, social work, or closely related field.
One-year applicable work experience in education, educational counseling, human services, or career counseling.
Demonstrated ability in strong interpersonal communication and presentation skills.
Demonstrated ability to work and interact effectively and courteously with diverse staff, students, and general public.
Demonstrated ability to work innovatively, individually as well as in teams.
Demonstrated effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to maintain confidential and secure materials.
Demonstrated working knowledge of guidance/counseling skills.
Demonstrated proficiency using all Google Suite and Microsoft Office.
Demonstrated ability to work a flexible schedule that includes Tuesday and Thursday evenings.
Demonstrated ability to lead and participate as part of a collaborative, high-performing team.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Master’s degree.
Experience in teaching or educational advising.
Experience working with AEL, ELL, HSC, ABE, and/or IET students.
Experience assisting students with career exploration.
Experience with academic administrative processes and student services, social services, or a related area.
Experience conducting new student orientation.
Employment Status
Full time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Working Conditions
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a past/current supervisor.
Submit/upload a cover letter that briefly addresses the following:
Describe your interest and/or experience in working with AEL student populations.
List any community resources or agencies you have worked with in the last three years and describe your role (include dates).
Describe your experience in advising or counseling adults in a one-on-one setting.
Submit an online application and all required materials by March 13, 2022. Preference will be given to applicants who submit the required materials on or before March 13th. The position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 14, 2022
Full time
Job Summary
The Career Pathway Specialist works with students enrolled in English Language Learning (ELL), Adult Basic Education (ABE), High School Completion (HSC), and Integrated Education and Training (IET) classes in the Adult Education and Literacy (AEL) program at the Hawkeye Community College Van G. Miller Adult Learning Center. Provides advising for students on educational and career goal setting and jointly develops educational plans consistent with students’ career/life goals and objectives. Coordinates and delivers educational and career activities/workshops individually and to groups. Provides case management to assist students in addressing barriers to program attendance and education/employment success.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Advises students regarding career pathways, goal setting and clarification, and employment preparation and readiness.
Collaborates with staff to identify and create processes necessary to provide comprehensive intake, advising, career exploration, and case management for students.
Assists with collection of intake information and provides one-on-one assistance to students throughout the intake process.
Works with a diverse population of non-native English-speaking adult students.
Collaborates with the team to develop, deliver, and modify program orientation for all students.
Jointly develops educational/vocational plans with students and modifies plans as appropriate. Manages student progress through individual appointments and in group settings.
Provides career exploration opportunities for students individually and in group settings.
Develops, organizes, and conducts group workshops, presentations, and skills assessments.
Stays current, conveys, and ensures compliance with AEL program, college, and state/federal Department of Education requirements, policies, and procedures.
Ensures student connection to supportive wrap-around services both onsite and through community resources and agencies.
Maintains necessary records and documentation and prepares statistical reports.
Attends professional development to stay current on research involving adult education, student success, and retention.
Analyzes assessments for student advising.
Serves on internal and external committees.
Remains actively involved in recruitment and retention committees.
Coordinates and maintains student food pantry.
Serves as a positive voice to community groups about AEL students.
Attends meetings with community and college groups as needed.
Performs other related professional duties as assigned.
Minimum Qualifications
Bachelor’s degree in education, human services, social work, or closely related field.
One-year applicable work experience in education, educational counseling, human services, or career counseling.
Demonstrated ability in strong interpersonal communication and presentation skills.
Demonstrated ability to work and interact effectively and courteously with diverse staff, students, and general public.
Demonstrated ability to work innovatively, individually as well as in teams.
Demonstrated effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Demonstrated ability to maintain confidential and secure materials.
Demonstrated working knowledge of guidance/counseling skills.
Demonstrated proficiency using all Google Suite and Microsoft Office.
Demonstrated ability to work a flexible schedule that includes Tuesday and Thursday evenings.
Demonstrated ability to lead and participate as part of a collaborative, high-performing team.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Master’s degree.
Experience in teaching or educational advising.
Experience working with AEL, ELL, HSC, ABE, and/or IET students.
Experience assisting students with career exploration.
Experience with academic administrative processes and student services, social services, or a related area.
Experience conducting new student orientation.
Employment Status
Full time, exempt position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Working Conditions
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/upload a resume.
Submit/upload 3 references with a minimum of 1 being from a past/current supervisor.
Submit/upload a cover letter that briefly addresses the following:
Describe your interest and/or experience in working with AEL student populations.
List any community resources or agencies you have worked with in the last three years and describe your role (include dates).
Describe your experience in advising or counseling adults in a one-on-one setting.
Submit an online application and all required materials by March 13, 2022. Preference will be given to applicants who submit the required materials on or before March 13th. The position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Thursday, March 31, 2022. Preference will be given to applicants who submit the required materials on or before March 31st. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Mar 09, 2022
Full time
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Administrative Assistant to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The full time Administrative Assistant provides support to the Hawkeye Community College Adult Education and Literacy program, which includes English Language Learning, High School Completion, and Integrated Education and Training programs. This position is responsible for providing excellent customer service to staff, students, parents, community partners, and the general public. Furthermore, the Administrative Assistant maintains customer confidence and protects operational integrity by keeping information confidential and providing support for a variety of special projects, committees, functions, and activities.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains knowledge of the English Language Learning (ELL), High School Completion (HSC), and Integrated Education and Training (IET) programs.
Provides support to the Manager, program coordinators/managers, teachers, volunteers, and other support staff.
Performs support duties, which includes typing, filing, answering telephones, and scheduling appointments.
Enters data into the computer via word processing, spreadsheet, and various other computer applications.
Maintains records and files in accordance with Family Education Rights and Privacy Act (FERPA) guidelines.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, telephone messages, and office records.
Reconciles receipts and cash; sends it to the Business O
Accurately completes requisitions, billing requests, purchase orders, print shop orders, and maintenance work tickets.
Records inventory of materials and supplies and orders as needed.
Performs other duties as assigned.
Position Specific Responsibilities
Important responsibilities and duties may include, but are not limited to, the following:
Serves as a proctor in the Assessment Center and remote testing sessions.
Assists with the student registration process, including data entry, maintaining logs, and preparing materials.
Conducts textbook sales.
Assists with the student orientation process, including data entry, maintaining logs, and preparing materials.
Maintains partner agency referral records.
Assists with the planning of the ELL Next Step C
Assists with the planning of the HSC Graduation ceremony.
Maintains a CASAS proctor certificate.
Maintain badge access and door accessibility schedules utilizing assigned software.
Serves as a back-up to the AEL Registration Specialist to conduct one-on-one registration sessions with students face-to-face and online.
Serves as back-up to the Welcome Desk, answering the main telephone line and assisting walk-ins as needed.
Minimum Qualifications
Associates degree or equivalent and one year of office experience OR a combination of both totaling to 3 years.
Minimum typing speed of 40 net words per minute.
Demonstrated high proficiency using all Microsoft Office and/or Google programs.
Demonstrated knowledge of recordkeeping principles and practices and ability to prepare records and reports.
Demonstrated commitment to customer service and the ability to work with staff, students, business and government officials, and general public while projecting a positive professional image.
Demonstrated organizational skills and time management.
Demonstrated ability to respond quickly to deadlines and perform a multitude of tasks.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to work with diverse student populations, including non-native speakers.
Demonstrated ability to work effectively in a collaborative team atmosphere.
Demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Demonstrated ability to work a flexible schedule.
Preferred Qualifications
Bachelor’s degree in business or related field.
Experience with Adult Education and Literacy programs.
Proficient in a language other than English
Working Conditions
Anticipated schedule is: Monday/Wednesday/Friday 8:00a – 4:30p and Tuesday/Thursday 10:30a – 7:00p
Requires skills for succeeding in an office environment, using technology. Requires good hand-eye coordinator including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with student, faculty and staff in person, by telephone and computers.
Employment Status
Full time, hourly position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/Upload a resume,
Submit/Upload 3 references with a minimum of 1 from a past/current supervisor and
Submit/Upload a cover letter that briefly addresses the following:
Your work experience with customer service and receptionist duties.
Software you competently use and the types of professional documents you have produced (e.g., spreadsheets, PowerPoint, database).
Your work experience related to handling confidential information.
Submit the online application and all required materials by Thursday, March 31, 2022. Preference will be given to applicants who submit the required materials on or before March 31st. This position will remain open until filled.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.