Ensures continuity of customer services. Screens and documents applicants/participants income and address for eligibility. Issues, distributes and is accountable for daily food instruments. Provides for smooth office flow of participants and assists in translation of nutrition education classes to participants. Obtains dietary recall and health history information for the educator and participant. Interprets WIC services to the community. Functions in various positions as needed.
This position is located in the WIC Linda Vista Office
Ensures Continuity of Customer Services 75%
Interprets WIC services to the community - 20%
Carries out any additional assignments required to fulfill the mission of the American Red Cross and WIC 5%
Education: High School or equivalent. Current knowledge of public health nutrition and maternal and child health concepts.
Experience: Must have the ability to work well in a fast paced environment and to work with a multi-cultural staff and participant population. Experience working with the public. Ability to teach groups of people on various topics. Must be able to work occasional evenings and weekends. Bilingual preferred.
Skills and Abilities: Must work effectively with others (including co-workers, customers, and others). Sharing ideas in a constructive and positive manner as well as listening to, and objectively considering ideas and suggestions from others are essential. Keeping commitments and keeping others informed of work progress, timetables and issues are necessary for success. Addressing problems and issues constructively to find mutually acceptable and practical business solutions is required. Employee must demonstrate regular and consistent attendance and punctuality.
Travel: May be required to travel within San Diego County.
Essential Functions/Physical Requirements:
Work Schedule and Location: Normal hours are 8 a.m. - 5 p.m. (may vary) including some Saturdays and evenings; flexible schedule as approved by supervisor. Depending on need, may be asked to work at various Red Cross WIC locations in San Diego County.
Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential including sitting for long periods of time, driving a vehicle and working under challenging conditions.
Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply.
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