These mission-critical roles serve as the key steward for a rich portfolio of prospective philanthropists in support of the American Red Cross. You will be expected to meet annual revenue targets by identifying, engaging, cultivating, and ultimately soliciting major gifts from regional donors, thereby advancing the organizational mission and creating meaningful impact in the lives of both donors and beneficiaries of that mission. The Donor Development Officer cultivates relationships with donors primarily through telephone conversations and acts as a pipeline for fundraising opportunities.
1. Strategy: Develops and executes ongoing strategy for qualifying donors (individuals, corporate and foundations) in extensive donor
discovery, retention and growth of donor contributions as well as recapture from previous donors. Works collaboratively with other departments and partners with development staff at the National Office to create customized solicitation strategies matching the objectives of the organization and interests of the donor/prospect.
2. Fundraising Targets and Portfolio Management: Manages an assigned portfolio of donors and prospects with intent to discover donor potential. Responsible for minimum annual fundraising goal ($350K) tied to blended portfolio as specified in performance standards, including both renewable gifts and new incremental revenue. Develop aggregate donor management plans resulting in primarily phone interaction and local face to face solicitation. Revenue target may increase due to major domestic disasters.
3. Prospect Development: Implements programs/activities to identify, cultivate, solicit and steward donors at the $2,500 level or higher, with an emphasis on maximizing revenue for the American Red Cross. May work with community Board members and other leadership volunteers to identify, cultivate, solicit and steward appropriate donors. Updates donor records in region and/or district database and Salesforce following donor contacts.
4. Relationship Development: Accountable for cultivating relationships of individual and
organizational fundraising with focus on retention, recapture and growth. Responsible for new
2 business development and the need to steward donor relationships until annual hand off of
accounts occurs which meets channel design and donor centric principles.
Education: Bachelor’s degree or equivalent experience required. Advanced degree highly desirable.
Experience: Minimum three years sales and/or fundraising experience required. Experience in
qualifying donors through donor discovery and proven success with straightforward requests is required.
Skills and Abilities: Ability to relate well and work effectively with multiple constituencies and
audiences. Excellent organizational, verbal and written skills required. Knowledge of office systems: MS-Office preferred and fundraising database systems (e.g., Raiser’s Edge, Salesforce.com). A team player committed to developing and working within a collaborative environment and to ensuring the highest customer service orientation.
Travel: limited travel. Main contact with donors is by phone.
The American Red Cross is a nonprofit organization that offers employees growth and development; team spirit; a competitive salary; and a comprehensive benefits package
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee’s professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit www.redcross.org/jobs to apply.
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