The James City Service Authority seeks an individual to perform responsible work related to the operation and administration of residential and commercial water meter service.
Salary negotiable depending on qualifications + Full-Time County Benefits .
There are four levels in the Meter Reader series distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Meter Reader Apprentice Grade 9 $37,398 / yr or higher DOQ
Meter Reader Specialist I Grade 10 $39,968 / yr or higher DOQ
Meter Reader Specialist II Grade 11 $42,734 / yr or higher DOQ
Meter Reader Specialist III Grade 12 $45,704 / yr or higher DOQ
Responsibilities:
Locates residential and commercial water meter for assigned addresses; records meter readings for billing purposes using both manual and automated equipment methods.
Delivers water service notifications to customers with delinquent accounts; terminates water service for nonpayment as directed.
Investigates customer complaints; communicates results of investigation to customers.
Inspects meters for possible source of leakage and determines severity of leak; determines responsibility for leak issue; replaces or makes minor repairs on leaking, damaged or improperly functioning residential and commercial meters.
Uploads and downloads routes for billing purposes; prints route reports; creates and closes work orders related to field activity.
(Specialist II) Coordinates activities with the Customer Service Billing Department to ensure accurate and timely utility billing and service order completion; operates and maintains assigned vehicles; ensures daily safety and general vehicle appearance checks; schedules preventative maintenance service; prepares and maintains a variety of records, logs, work orders, and/or other related documentation.
(Specialist III) Serves as a Lead to lower-level meter reading staff, which includes prioritizing and assigning work; trains staff on work methods and procedures; ensures staff abide by all JCSA safety protocols and mandatory training; reviews meter reading routes, determines the most efficient reading pattern and performs the most difficult corrections or revisions; conducts field readings of residential and commercial meters and logs results utilizing established guidelines; evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters; considers the relative costs and benefits of potential actions to choose the most appropriate one.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma.
Must possess, or be able to obtain within 30 days, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite; effective verbal and written communication skills.
Ability to perform sustained physical activities; work under disagreeable conditions such as exposure to weather and varying topography; resolve problems and complaints and deal with irate customers effectively; understand and interpret policies and procedures.
Position Level Requirements
Meter Reader Apprentice
Some experience working with the public in a customer service role.
Meter Reader Specialist I
Some work experience working with the public and reading meters.
Knowledge of the proper use of meter reading equipment and the workings and characteristics of water meters.
Must meet all requirements of Meter Reader Apprentice; successfully complete required training for Meter Reader Specialist I as determined by department.
Meter Reader Specialist II
Considerable work experience involving public contact, previous experience reading meters.
Knowledge of the proper use of meter reading equipment and billing procedures including knowledge of the workings and characteristics of a variety of water meters.
Skill in troubleshooting and repairing water meters.
Must meet all requirements of Meter Reader Specialist I; successfully complete required training for Meter Reader Specialist II as determined by department.
Meter Reader Specialist III
Extensive work experience involving public contact, previous experience reading meters.
Knowledge of the proper use of meter reading equipment and billing procedures including knowledge of the workings and characteristics of a variety of water meters.
Comprehensive geography knowledge of the department’s service area, and ability to read maps as well as utilize a global position system unit and the geographic information system.
Must meet all requirements of Meter Reader Specialist II; successfully complete required training for Meter Reader Specialist III as determined by department.
Click here for full job description. Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Apr 18, 2024
Full time
The James City Service Authority seeks an individual to perform responsible work related to the operation and administration of residential and commercial water meter service.
Salary negotiable depending on qualifications + Full-Time County Benefits .
There are four levels in the Meter Reader series distinguished by the level of work performed and the qualifications of the employee.
Classification Title Salary Range Salary
Meter Reader Apprentice Grade 9 $37,398 / yr or higher DOQ
Meter Reader Specialist I Grade 10 $39,968 / yr or higher DOQ
Meter Reader Specialist II Grade 11 $42,734 / yr or higher DOQ
Meter Reader Specialist III Grade 12 $45,704 / yr or higher DOQ
Responsibilities:
Locates residential and commercial water meter for assigned addresses; records meter readings for billing purposes using both manual and automated equipment methods.
Delivers water service notifications to customers with delinquent accounts; terminates water service for nonpayment as directed.
Investigates customer complaints; communicates results of investigation to customers.
Inspects meters for possible source of leakage and determines severity of leak; determines responsibility for leak issue; replaces or makes minor repairs on leaking, damaged or improperly functioning residential and commercial meters.
Uploads and downloads routes for billing purposes; prints route reports; creates and closes work orders related to field activity.
(Specialist II) Coordinates activities with the Customer Service Billing Department to ensure accurate and timely utility billing and service order completion; operates and maintains assigned vehicles; ensures daily safety and general vehicle appearance checks; schedules preventative maintenance service; prepares and maintains a variety of records, logs, work orders, and/or other related documentation.
(Specialist III) Serves as a Lead to lower-level meter reading staff, which includes prioritizing and assigning work; trains staff on work methods and procedures; ensures staff abide by all JCSA safety protocols and mandatory training; reviews meter reading routes, determines the most efficient reading pattern and performs the most difficult corrections or revisions; conducts field readings of residential and commercial meters and logs results utilizing established guidelines; evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters; considers the relative costs and benefits of potential actions to choose the most appropriate one.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma.
Must possess, or be able to obtain within 30 days, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite; effective verbal and written communication skills.
Ability to perform sustained physical activities; work under disagreeable conditions such as exposure to weather and varying topography; resolve problems and complaints and deal with irate customers effectively; understand and interpret policies and procedures.
Position Level Requirements
Meter Reader Apprentice
Some experience working with the public in a customer service role.
Meter Reader Specialist I
Some work experience working with the public and reading meters.
Knowledge of the proper use of meter reading equipment and the workings and characteristics of water meters.
Must meet all requirements of Meter Reader Apprentice; successfully complete required training for Meter Reader Specialist I as determined by department.
Meter Reader Specialist II
Considerable work experience involving public contact, previous experience reading meters.
Knowledge of the proper use of meter reading equipment and billing procedures including knowledge of the workings and characteristics of a variety of water meters.
Skill in troubleshooting and repairing water meters.
Must meet all requirements of Meter Reader Specialist I; successfully complete required training for Meter Reader Specialist II as determined by department.
Meter Reader Specialist III
Extensive work experience involving public contact, previous experience reading meters.
Knowledge of the proper use of meter reading equipment and billing procedures including knowledge of the workings and characteristics of a variety of water meters.
Comprehensive geography knowledge of the department’s service area, and ability to read maps as well as utilize a global position system unit and the geographic information system.
Must meet all requirements of Meter Reader Specialist II; successfully complete required training for Meter Reader Specialist III as determined by department.
Click here for full job description. Cover letters and resumes may also be attached, but a fully completed application is required in order for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jcsava.gov .
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 17, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. The Ideal Candidate : The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the a bility to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required , the ideal candidate will preferably have a CompTIA A+ certification. Are you the ideal candidate? If so, apply now! Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
Training & Experience Questions : In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam .
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire two (2) Information Technology Support Specialists in the Information Technology Division of the Finance Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing : The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly. INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Applicants must possess the following minimum qualifications to continue in the recruitment process: INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Education and Experience: High School Diploma or equivalent and one (1) year of responsible computer and network support experience. Licenses and Certificates: Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license. Must possess within six (6) months of hire, Incident Command System (ICS) 100/200. INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Education and Experience:
High School Diploma or equivalent and three (3) years of responsible computer and network support experience.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within six (6) months of hire, Incident Command System (ICS) 100/200.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I Install, configure, and support computer software, hardware, network, and peripheral equipment. Assist in the installation, setup, support, configuration and backup of network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers. Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records. Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls. Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources. Troubleshoot multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments. Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize, prioritize work schedule and handle multiple priorities under supervision
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets. SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Understand, interpret, and effectively explain a variety of hardware and software applications to users.
Install, configure, and support computer software, hardware, network, and peripheral equipment.
Install, setup, support, configure and backup network systems, servers, and infrastructure. Diagnose and resolve network connectivity issues for workstations and printers.
Install and support a variety of software packages. Load and test all upgraded and new computer software and maintain detailed installation and upgrade records.
Diagnose computer and software problems. Perform routine repairs and replacements. Contact vendors and arrange for non-routine repairs. Configure routers, switches, and firewalls.
Perform security administration for network resources. Maintain and administer network user and machine accounts. Set file and share permissions to allow end users to access network resources.
Troubleshoot and administer multimedia. Maintain digital video recording system for court session testimony, City Council presentations and other departments.
Field requests and work with clients to answer questions and resolve problems related to technology products and services. Work as a proponent/advocate for client issues and concerns in all interactions with service providers.
Assemble information regarding proposed technology strategies and information processing plans for presentation to departmental representatives.
Assist in the management of computer maintenance contracts to ensure end-user satisfaction with the quality of service provided.
Execute small projects on own and work with management in planning and executing larger local projects.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of operating characteristics of computer systems and procedures
Knowledge of basic principles used in the analysis, design, programming, and maintenance of computer systems
Knowledge of computer operating systems and local area network applications
Knowledge of network protocols, standards, hardware, structures, environment, local area operations and cabling
Knowledge of procedures for data processing documentation
Knowledge of software in and applications related to word processing, spreadsheet, database, and graphics applications, including Microsoft Office
Knowledge of pertinent federal, state and local laws, codes and regulations related to Information Technology
Knowledge of principles and practices of emergency management
Ability to organize and prioritize work schedule and handle multiple priorities, projects and complex tasks independently
Ability to adapt to changing technologies and learn functionality of new equipment and systems
Ability to work independently to analyze problems and implement solutions
Ability to work in a team-based environment to achieve common goals
Ability to communicate clearly and concisely, both orally and in writing
Ability to establish and maintain effective relationships with those contacted during work
Ability to train others in work procedures
Physical Demands:
Requires ability to work in a typical office setting and use standard office equipment as well as work in an industrial facility using ramps and stairs. Ability to stand or sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, climb ladders and twist. Occasionally lift, carry push, and/or pull light to moderate amounts of weight and to use assisted lifting techniques to lift 50-75 pounds. Ability to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Some work is performed in a computer operations environment with exposure to noise, dust, fumes, and controlled environments. Must be able to follow safety procedures when working with electrical cabinets.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Network & Infrastructure Administrator
Supervision exercised: None
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
The College of Charleston
Charleston, South Carolina
Budget Director & Assistant to the Dean
Posting Details
POSTING INFORMATION
Internal Title
Budget Director & Assistant to the Dean
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
5
Department
School of Business
Job Purpose
Serves dual roles as Assistant to the Dean of the School of Business and Director of Budgeting. Directs and coordinates financial planning and resource allocation for the School’s various operating budgets (approximately 100+). Assists the Dean in routine tasks and other projects as needed.
Minimum Requirements
Bachelor’s degree and five years of professional experience in office, business &/or fiscal management. Preferred experience in an academic setting. Accounting experience required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must possess business management skills involving complex budget planning/maintenance, procurement processes, and inventory control. Ability to communicate effectively both orally and in writing is critical. Requires excellent organizational, analytical and planning skills to perform well with a highly diverse workload. Must be able to handle stressful situations smoothly. Significant knowledge of office technology (Microsoft Office Suite) and procedures is necessary. Must be able to supervise and train employees and students. Knowledge in federal & state regulations, including FERPA is preferred.
Additional Comments Regarding Position
Requires walking, standing, &/or sitting for extended periods of time. Must be able to travel about campus by foot for events, material distribution, etc.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$55,341-$64,885
Posting Date
04/12/2024
Closing Date
04/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024057
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15312
Job Duties
Job Duties
Activity
Manages all fiduciary functions for the School of Business (SB) and Dean’s Office. Develops, maintains, and reconciles numerous state and foundation budgets (approximately 18 mil total). Drafts budget and related financial proposals as needed; acts as a liaison for Business Affairs and other offices for reconciling and trouble-shooting financial issues. Approves routine expenditures and advises the Dean regarding major expenditures and the disbursal of funds within the budgets. Oversees purchase card accounts and travel expenses. Develops and designs monthly accountant-level financial statements and reports for the Dean. Develops budget projections and recommendations based on current needs and expenditures, funding trends, and comparative analysis of prior years’ spending. Regularly meets with department chairs and their administrative assistants to provide training sessions dealing with the implementation of various types of budget administration and other related issues.
Essential or Marginal
Essential
Percent of Time
40
Activity
Provides comprehensive administrative support to the Dean and coordinates the flow of communication and information within the Dean’s Office, including prioritizing and referring issues to Associate Deans, senior administrators, and others as appropriate. Brings items that need the Dean’s immediate attention to the forefront. Composes routine School correspondence for Dean’s approval. Follows up on status, complaints, and requests for information. Works with community and advisory partners at the discretion of the Dean to include meeting coordination, notetaking, event planning, and other tasks. Plans and organizes key processes, research, and complex projects for the School of Business and Dean’s office and ensures efficient and effective completion of these activities.
Essential or Marginal
Essential
Percent of Time
40
Activity
Hires, trains, supervises and evaluates Administrative Specialist and temporary staff. Delegates and oversees administrative activities throughout the School.
Essential or Marginal
Essential
Percent of Time
10
Activity
Coordinates the SB efforts to maintain accreditation from the Association of Advance Collegiate School of Business ( AACSB ) International. Works with departments to gather required academic data and strategic information for the AACSB International; produces and submits quarterly and annual reports.
Essential or Marginal
Essential
Percent of Time
5
Activity
Formulates, communicates, and evaluates administrative policies and procedures, ensuring the School of Business is in compliance with federal, state and institutional regulations. Assists the Dean and Chairs in planning, coordinating, implementing and assessing School procedures and processes, including advising, course/classroom scheduling, pre-registration and scholarships. Acts as Dean’s liaison with administrative offices, academic departments/schools, committees, students, corporate executives, alumni and donors. Collects and organizes documents for dean’s office faculty records/files.
Essential or Marginal
Essential
Percent of Time
5
Apr 12, 2024
Full time
Budget Director & Assistant to the Dean
Posting Details
POSTING INFORMATION
Internal Title
Budget Director & Assistant to the Dean
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
6
Level
5
Department
School of Business
Job Purpose
Serves dual roles as Assistant to the Dean of the School of Business and Director of Budgeting. Directs and coordinates financial planning and resource allocation for the School’s various operating budgets (approximately 100+). Assists the Dean in routine tasks and other projects as needed.
Minimum Requirements
Bachelor’s degree and five years of professional experience in office, business &/or fiscal management. Preferred experience in an academic setting. Accounting experience required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must possess business management skills involving complex budget planning/maintenance, procurement processes, and inventory control. Ability to communicate effectively both orally and in writing is critical. Requires excellent organizational, analytical and planning skills to perform well with a highly diverse workload. Must be able to handle stressful situations smoothly. Significant knowledge of office technology (Microsoft Office Suite) and procedures is necessary. Must be able to supervise and train employees and students. Knowledge in federal & state regulations, including FERPA is preferred.
Additional Comments Regarding Position
Requires walking, standing, &/or sitting for extended periods of time. Must be able to travel about campus by foot for events, material distribution, etc.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$55,341-$64,885
Posting Date
04/12/2024
Closing Date
04/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024057
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15312
Job Duties
Job Duties
Activity
Manages all fiduciary functions for the School of Business (SB) and Dean’s Office. Develops, maintains, and reconciles numerous state and foundation budgets (approximately 18 mil total). Drafts budget and related financial proposals as needed; acts as a liaison for Business Affairs and other offices for reconciling and trouble-shooting financial issues. Approves routine expenditures and advises the Dean regarding major expenditures and the disbursal of funds within the budgets. Oversees purchase card accounts and travel expenses. Develops and designs monthly accountant-level financial statements and reports for the Dean. Develops budget projections and recommendations based on current needs and expenditures, funding trends, and comparative analysis of prior years’ spending. Regularly meets with department chairs and their administrative assistants to provide training sessions dealing with the implementation of various types of budget administration and other related issues.
Essential or Marginal
Essential
Percent of Time
40
Activity
Provides comprehensive administrative support to the Dean and coordinates the flow of communication and information within the Dean’s Office, including prioritizing and referring issues to Associate Deans, senior administrators, and others as appropriate. Brings items that need the Dean’s immediate attention to the forefront. Composes routine School correspondence for Dean’s approval. Follows up on status, complaints, and requests for information. Works with community and advisory partners at the discretion of the Dean to include meeting coordination, notetaking, event planning, and other tasks. Plans and organizes key processes, research, and complex projects for the School of Business and Dean’s office and ensures efficient and effective completion of these activities.
Essential or Marginal
Essential
Percent of Time
40
Activity
Hires, trains, supervises and evaluates Administrative Specialist and temporary staff. Delegates and oversees administrative activities throughout the School.
Essential or Marginal
Essential
Percent of Time
10
Activity
Coordinates the SB efforts to maintain accreditation from the Association of Advance Collegiate School of Business ( AACSB ) International. Works with departments to gather required academic data and strategic information for the AACSB International; produces and submits quarterly and annual reports.
Essential or Marginal
Essential
Percent of Time
5
Activity
Formulates, communicates, and evaluates administrative policies and procedures, ensuring the School of Business is in compliance with federal, state and institutional regulations. Assists the Dean and Chairs in planning, coordinating, implementing and assessing School procedures and processes, including advising, course/classroom scheduling, pre-registration and scholarships. Acts as Dean’s liaison with administrative offices, academic departments/schools, committees, students, corporate executives, alumni and donors. Collects and organizes documents for dean’s office faculty records/files.
Essential or Marginal
Essential
Percent of Time
5
Position Summary
The Latinx Engagement Specialist is responsible for the recruitment and retention of Latina girl members and Latinx adult volunteers. They will build and maintain community partnerships to increase Girl Scout presence in identified Latinx communities. They will recruit and support volunteers to ensure the delivery of the Girl Scout Leadership Experience is prevalent in all activities in assigned jurisdiction within the council. They will assist with the creation and implementation of Latinx marketing efforts. They will work closely with recruitment, troop support and the program department to provide high-quality customer service and opportunities for the troops they engage with.
Key Responsibilities
Promote Girl Scouting in the Latinx communities to enhance the understanding and appreciation of the Girl Scout Leadership Experience.
Increase the visibility of Girl Scout opportunities/programs for girls using traditional and non-traditional methods.
Assist in the development of Hispanic community assessment and cultivation strategies to bring the national leadership experience to life via local Latinx resources and customization.
Build a bilingual volunteer support network to help mentor new troop leaders and program volunteers in assigned areas to meet goals and ensure that the Girl Scout Leadership Experience is being implemented in all troops within assigned territory.
Act as staff liaison to Multi-Cultural Advisory Committee and the Global Action Task Force, recommending and promoting connections to participate in both committees.
Manage Latinx Engagement webpage for the council, including review and update as needed.
Assist with translation services (i.e. in-person, email, print, etc.).
Meet the established Latinx council initiative goals to include adult and girl recruitment and retention.
Work alongside full program team to ensure that needs are being met for Latinx troops and families across all pillars.
Collaborate with fund development with the writing of grants to support Hispanic initiatives and manage grants awarded.
Act as main council contact for all Latinx focused troops in assigned territory and provide support to troop leaders and other local volunteers.
Work in partnership with key volunteers and staff to assist in the implementation of Latinx marketing plans for volunteer recruitment and girl recruitment.
Perform responsibilities in conjunction with volunteers; provide volunteer supervision, training, guidance, and coaching to support other adult volunteers (such as troop leaders and/or program volunteers) to ensure a high-quality Girl Scout Leadership Experience.
Provide efficient responsive and high-quality customer service to girls, parents, and volunteers.
Ensure that diversity and pluralism are embraced and incorporated into the work of the council.
Work closely with the Girl Empowerment Program on programs and projects.
Other duties as assigned.
Essential Requirements
Education
Bachelor's degree with concentration in related field preferred or equivalent experience.
Minimum of three (3) years customer service and/or volunteer experience.
Excellent bilingual (English and Spanish) communication skills both written and verbal.
Position Qualifications
This position requires registration as a member of Girl Scouts of the U.S.A.
Demonstrated skill in Microsoft Office Suite and ability to learn additional computer programs.
Demonstrated skills in conflict resolution, problem solving, innovation and creative thinking.
Ability to recruit, select, train, motivate, coach, and provide leadership to adult volunteers.
Ability to develop relationships with staff, volunteers, and community organizations.
Ability to organize and analyze complex and detailed statistical information.
Ability to effectively collaborate with other departments to meet mutual goals.
Ability to work effectively with persons of every age, sex, racial ethnic, religious, income and geographic group, educational level, and personality type.
Willingness to work a flexible schedule that includes evening and weekend hours.
Apr 12, 2024
Full time
Position Summary
The Latinx Engagement Specialist is responsible for the recruitment and retention of Latina girl members and Latinx adult volunteers. They will build and maintain community partnerships to increase Girl Scout presence in identified Latinx communities. They will recruit and support volunteers to ensure the delivery of the Girl Scout Leadership Experience is prevalent in all activities in assigned jurisdiction within the council. They will assist with the creation and implementation of Latinx marketing efforts. They will work closely with recruitment, troop support and the program department to provide high-quality customer service and opportunities for the troops they engage with.
Key Responsibilities
Promote Girl Scouting in the Latinx communities to enhance the understanding and appreciation of the Girl Scout Leadership Experience.
Increase the visibility of Girl Scout opportunities/programs for girls using traditional and non-traditional methods.
Assist in the development of Hispanic community assessment and cultivation strategies to bring the national leadership experience to life via local Latinx resources and customization.
Build a bilingual volunteer support network to help mentor new troop leaders and program volunteers in assigned areas to meet goals and ensure that the Girl Scout Leadership Experience is being implemented in all troops within assigned territory.
Act as staff liaison to Multi-Cultural Advisory Committee and the Global Action Task Force, recommending and promoting connections to participate in both committees.
Manage Latinx Engagement webpage for the council, including review and update as needed.
Assist with translation services (i.e. in-person, email, print, etc.).
Meet the established Latinx council initiative goals to include adult and girl recruitment and retention.
Work alongside full program team to ensure that needs are being met for Latinx troops and families across all pillars.
Collaborate with fund development with the writing of grants to support Hispanic initiatives and manage grants awarded.
Act as main council contact for all Latinx focused troops in assigned territory and provide support to troop leaders and other local volunteers.
Work in partnership with key volunteers and staff to assist in the implementation of Latinx marketing plans for volunteer recruitment and girl recruitment.
Perform responsibilities in conjunction with volunteers; provide volunteer supervision, training, guidance, and coaching to support other adult volunteers (such as troop leaders and/or program volunteers) to ensure a high-quality Girl Scout Leadership Experience.
Provide efficient responsive and high-quality customer service to girls, parents, and volunteers.
Ensure that diversity and pluralism are embraced and incorporated into the work of the council.
Work closely with the Girl Empowerment Program on programs and projects.
Other duties as assigned.
Essential Requirements
Education
Bachelor's degree with concentration in related field preferred or equivalent experience.
Minimum of three (3) years customer service and/or volunteer experience.
Excellent bilingual (English and Spanish) communication skills both written and verbal.
Position Qualifications
This position requires registration as a member of Girl Scouts of the U.S.A.
Demonstrated skill in Microsoft Office Suite and ability to learn additional computer programs.
Demonstrated skills in conflict resolution, problem solving, innovation and creative thinking.
Ability to recruit, select, train, motivate, coach, and provide leadership to adult volunteers.
Ability to develop relationships with staff, volunteers, and community organizations.
Ability to organize and analyze complex and detailed statistical information.
Ability to effectively collaborate with other departments to meet mutual goals.
Ability to work effectively with persons of every age, sex, racial ethnic, religious, income and geographic group, educational level, and personality type.
Willingness to work a flexible schedule that includes evening and weekend hours.
Girl Scouts of Colorado
Colorado Springs, CO, USA 80901
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Apr 11, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
The Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area***
This role requires a non-restricted driver's license, active car insurance, active vehicle registration, and reliable transportation that may require bringing equipment and supplies to programs sites.
Mileage reimbursement is available for necessary travel related to this role.
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS:
KNOWLEDGE, SKILLS, ABILITIES AND OTHER ATTRIBUTES
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $18.27-$20.91/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan – GSCO matches 100% of employee contribution up to 2% of pay
Health Insurance (93% Employer Paid for Employee Coverage)
Dental Insurance (76% Employer Paid for Employee Coverage)
Vision Insurance – Optional
Short Term Disability - 100% Employer Paid
Long Term Disability – 100% Employer Paid
Life Insurance – fully paid by GSCO, 2x annual salary up to $300,000
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary up to $300,000
Optional Supplemental Life Insurance (Employee/Spouse/Children)– Employee paid – for additional employee coverage and dependents
Flexible Spending Accounts (Medical/Dependent Care)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation – Employees accrue 10 vacation days per year
Sick Leave – Employees earn one day per month
Holidays – 10 scheduled holidays per year
Office Closures – 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position has the ability to work a remote/office hybrid schedule
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics. GSCO encourages applicants of all ages.
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Apr 09, 2024
Full time
Job Summary
Provides customer service to internal or external department clients by performing a variety of moderately difficult to complex administrative support activities contributing to efficient office operations and using a thorough understanding of department and County programs and procedures. Our department values our community’s diversity and seeks ways to promote equity and inclusion within the organization and with the public. Our department also encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. This position is represented by Local 335 – LIUNA (Health Care Division, Laborers International Union of North America). This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.
Qualifications
Education and Experience:
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology.
Environmental Public Health experience preferred.
Proficient in Microsoft Word, Excel, Acccess
Experience with Environmental Health software such as EnvisionConnect, Point & Pay preferred.
In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to:
E s t a blish a nd m a int a in c oo p era tive a nd ef f ec tive wo r ki n g re l a tionships
Op era te st a n d ar d o ff i c e e quipm e nt su c h a s c omput e r so f t w a r e a ppli ca tions, t e l e pho n e s, c o p y m ac hin e s
A pp l y sound jud g m e nt in m a k ing d e c isions ind e p e nd e nt l y in a c c o r d a n c e with e st a blish e d poli c i e s, p r o ce du r e s, a nd r e g ul a t ions
Eff e c tiv e l y m a int a in h ar monious re l a tionships with c ustom er s, in c luding c o - w o r k er s
Eff e c tiv e l y g uide a nd a ssist oth e r e mpl o y ee s
E v a lu a t e a nd imp r ove program operations th r o u g h e nh a n c e m e nt of p r o ce d u re s, s y s t e ms, o r g a ni z a tion a l a pp r o a c h e s a nd rec o r d k e e pi n g
C ommuni ca te eff e c tiv e l y both o ra l l y a n d in w r itt e n f o r m.
Performs other related duties as required
Other Necessary Qualifications:
Must be able to respond to public health emergencies or exercises at any time, except while on scheduled vacation or other leave. In addition, leaves may be cancelled under public health emergencies
Must successfully complete basic incident management courses and participate in emergency response trainings as requested
Must protect the privacy and security of protected health information as defined in State and Federal law
Must adhere to OSHA/WISHA guidelines, including but not limited to timely completion of mandatory trainings
Possess a valid driver’s license, insurance, and have access to reliable transportation
Must adhere to the Department employee immunity policy and provide documents as requested
Maintenance of specific certifications and/or licenses (if appropriate).
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) - This recruitment may require a practical exam which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Examples of Duties
Duties may include but are not limited to the following:
Primary tasks include processing incoming and outgoing mail and deliveries
Data entry and reporting
Processing returned OSS and O&M mail
Triaging Environmental Public Health inquiries and complaints
Provide back-up for other Customer Support Specialist and Environmental Health Assistants
Provide customer service to the public and employees by telephone, email and in-person
Receive and process a variety of forms and applications
Create and update EPH forms under guidance from program manager
Operate complex equipment which may include computer applications and databases
Maintain databases for tracking program information and produce complex reports from database
Process Public Records Requests
Assist in updating procedures and processes under direction of Program Manager
Maintain EPH web pages
In addition, the following is required:
Understand and promote the public health mission of the department
Facilitate positive problem solving between team members and internal and external partners
Participate in department training
Strive for personal excellence in public health work
Assists in developing general office procedures and processes.
Performs related duties as required.
Salary Grade
Local 335.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Eastern Florida State College is currently seeking applications for two (2) part-time positions of Call Center Specialist on the Cocoa Campus in Cocoa, Florida.
To professionally communicate on the phone, live chat, and e-mail to a diverse population of college customers. To provide customer service to all persons who contact the college via the Call Center and responsible for the implementation of special projects in support of college enrollment and retention activities.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Two years of experience working in a customer service position.
Ability to use a PC, software programs and office machines. Computer proficiency with an understanding of Microsoft Office.
Understanding of automated computer and telephone system application.
Proficient knowledge of grammar, word usage, and basic reading comprehension.
Strong customer service skills. Courteous and excellent telephone skills. Ability to handle difficult people.
Excellent verbal communication skills. Proactive listening skills. Possess solid problem-solving techniques.
Spanish-speaking (Preferred).
Aptitude for understanding the College’s policies, procedures, programs, services, activities, customer needs, and general knowledge of EFSC.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
These positions will require successful fingerprinting and the candidates chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical and environmental qualifications:
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input, and retrieve information and/or data from a computer.
Ability to work flexible schedule.
Works inside in an office environment.
The hourly rate is $12.00 . These positions have been approved for up to 28 hours per week. These positions are eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from April 9, 2024 through April 23, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Apr 09, 2024
Part time
Eastern Florida State College is currently seeking applications for two (2) part-time positions of Call Center Specialist on the Cocoa Campus in Cocoa, Florida.
To professionally communicate on the phone, live chat, and e-mail to a diverse population of college customers. To provide customer service to all persons who contact the college via the Call Center and responsible for the implementation of special projects in support of college enrollment and retention activities.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Two years of experience working in a customer service position.
Ability to use a PC, software programs and office machines. Computer proficiency with an understanding of Microsoft Office.
Understanding of automated computer and telephone system application.
Proficient knowledge of grammar, word usage, and basic reading comprehension.
Strong customer service skills. Courteous and excellent telephone skills. Ability to handle difficult people.
Excellent verbal communication skills. Proactive listening skills. Possess solid problem-solving techniques.
Spanish-speaking (Preferred).
Aptitude for understanding the College’s policies, procedures, programs, services, activities, customer needs, and general knowledge of EFSC.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any College vehicle, golf cart or any other motorized vehicle on College property.
These positions will require successful fingerprinting and the candidates chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical and environmental qualifications:
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to access, input, and retrieve information and/or data from a computer.
Ability to work flexible schedule.
Works inside in an office environment.
The hourly rate is $12.00 . These positions have been approved for up to 28 hours per week. These positions are eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from April 9, 2024 through April 23, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Apr 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
11 Paid Holidays
4 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.92 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The referral coordinator will provide patient care services under the direction of a licensed health care provider. This includes handling referrals, health follow-ups and coordination services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates and manages authorizations for referrals from our primary care providers to outside providers, including to medical specialists and outside facilities for special testing/imaging in a timely manner.
Facilitates and ensures the receipt of consult/specialty notes and test results after a patient has been referred to an outside provider in a timely manner.
Communicates with primary care provider (PCP) to inform of any delays or barriers to patients care.
Serves as clinic liaison to outside agencies and partners.
Communicates with Supervisor when unable to process all referrals or follow-ups to avoid delays.
Involve in all quality improvement and other team projects actively.
Reporting of incoming and outgoing calls logs to the supervisor as needed.
Coordinator and tracking imaging, voicemails and incoming faxes inside and outside facilities.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED. Proficient use of Microsoft Office and electronic health records. Bilingual in Spanish/ English required
Knowledge of:
Basic medical terminology and patient care methods, techniques and healthcare background.
Methods and standard procedures for the maintenance of medical records.
Safety policies and safe practices applicable to the work.
Effective communication skills; general computer knowledge.
Knowledgeable with CPT and ICD-9 codes.
Knowledge of insurances, managed care and IPA’s
Ability to:
Prioritized work load and maintained an organized work space
Communicate effectively with people of various educational, socio-economic and cultural backgrounds.
Understand and follow written and oral instructions from physicians, mid-level providers and nurses and apply departmental policies, guidelines and protocols applicable to APLA.
Communicate clearly and effectively, both orally and in writing.
Operate a computer and standard business software.
Maintain highly confidential personal and medical information in accordance to HIPAA regulations.
Exercise tact, objectivity, sensitivity and sound judgment in dealing with a variety of people in a variety of sensitive situations.
Establish and maintain effective working relationships with other staff members, patients and others encountered in the course of work.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
COVID-19 and Booster or Medical/ Religious Exemption required. Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Eastern Florida State College is currently seeking applications for the full-time position of Financial Aid Specialist I on the Cocoa Campus in Cocoa, Florida.
The Financial Aid Specialist works in a campus office to provide guidance and information about financial aid to current and prospective students and parents at Eastern Florida State College. The Specialist answers inquiries in person, via inbound and outbound phone calls, and via email. The Financial Aid Specialist quickly and accurately scans, tracks, and organizes incoming application documents. The Specialist periodically conducts outreach including financial aid workshops and recruitment events.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Excellent customer service skills and professional demeanor.
Ability to work in a diverse community and meet the needs of diverse student populations.
Ability to maintain confidentiality.
Strong written and verbal communication skills.
Must be comfortable speaking in front of groups of people.
Ability to learn, understand, and explain complex financial aid regulations and policies.
Ability to process incoming documents accurately, quickly and with attention to detail.
Proficiency with Microsoft Word, Excel and Outlook.
Prior financial aid and/or Banner experience preferred.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Must be able to talk, listen and speak clearly on a telephone.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to occasionally lift, push, pull and/or move up to 25 pounds.
Occasional travel to other campuses or outreach venues is required.
Ability to work evening and weekend hours as needed.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from April 3, 2024 through April 15, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Apr 03, 2024
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Financial Aid Specialist I on the Cocoa Campus in Cocoa, Florida.
The Financial Aid Specialist works in a campus office to provide guidance and information about financial aid to current and prospective students and parents at Eastern Florida State College. The Specialist answers inquiries in person, via inbound and outbound phone calls, and via email. The Financial Aid Specialist quickly and accurately scans, tracks, and organizes incoming application documents. The Specialist periodically conducts outreach including financial aid workshops and recruitment events.
The following minimum qualifications for this position must be met before any applicant will be considered:
Associate’s degree from a regionally accredited institution.
Excellent customer service skills and professional demeanor.
Ability to work in a diverse community and meet the needs of diverse student populations.
Ability to maintain confidentiality.
Strong written and verbal communication skills.
Must be comfortable speaking in front of groups of people.
Ability to learn, understand, and explain complex financial aid regulations and policies.
Ability to process incoming documents accurately, quickly and with attention to detail.
Proficiency with Microsoft Word, Excel and Outlook.
Prior financial aid and/or Banner experience preferred.
Valid Florida Motor Vehicle Operator’s license required. For individuals unable to obtain a driver’s license, a valid Florida ID is required. Employees and/or volunteers unable to obtain a Florida driver’s license, will not be allowed to drive any college vehicle, golf cart or any other motorized vehicle on college property.
This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Must be able to talk, listen and speak clearly on a telephone.
Ability to sit at a desk and view a display screen for extended periods of time.
Ability to occasionally lift, push, pull and/or move up to 25 pounds.
Occasional travel to other campuses or outreach venues is required.
Ability to work evening and weekend hours as needed.
The annual salary is $30,000 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from April 3, 2024 through April 15, 2024 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/hr/job-opportunities/
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Apr 02, 2024
Full time
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Marketing Specialist who finds inventive and engaging methods of conveying an institution's vision, values, and messaging. You appreciate the richly diverse perspectives of a metropolitan library community and take an inclusive and open-minded approach to interacting with them. When presented with a challenge, you analyze the situation, identify key goals and roadblocks, and strategize a path to success. You are a self-motivated project lead that provides support, direction, and creates synergies within your work teams and groups. You have a passion and broad skill set for creating high quality visual and written marketing tools. Job Summary: The Marketing Specialist supports and promotes a strong positive public image for the Library through marketing and social media campaigns. Increases awareness, understanding and engagement with library services and resources. Analyzes and communicates market data. Evaluates effectiveness of marketing efforts. Represents the library in the community. Qualifications: Bachelor’s degree in communications, marketing, or a related field required. Master’s degree or commensurate experience in a related field preferred. Three or more years of experience coordinating marketing for an institution or business. Graphic design skills preferred. Current knowledge of marketing, content development, and community relations practices required. Excellent communication and customer service skills required, responsive and personable. High-level user with Google Suite, Microsoft Office, email marketing platforms, social media, and Adobe Creative Suite. Copy editing skills in multiple editorial styles, including AP style.
The full job posting can be found on www.pgcmls.info.
Apr 02, 2024
Full time
The Prince George's County Memorial Library System (PGCMLS) seeks a creative Marketing Specialist who finds inventive and engaging methods of conveying an institution's vision, values, and messaging. You appreciate the richly diverse perspectives of a metropolitan library community and take an inclusive and open-minded approach to interacting with them. When presented with a challenge, you analyze the situation, identify key goals and roadblocks, and strategize a path to success. You are a self-motivated project lead that provides support, direction, and creates synergies within your work teams and groups. You have a passion and broad skill set for creating high quality visual and written marketing tools. Job Summary: The Marketing Specialist supports and promotes a strong positive public image for the Library through marketing and social media campaigns. Increases awareness, understanding and engagement with library services and resources. Analyzes and communicates market data. Evaluates effectiveness of marketing efforts. Represents the library in the community. Qualifications: Bachelor’s degree in communications, marketing, or a related field required. Master’s degree or commensurate experience in a related field preferred. Three or more years of experience coordinating marketing for an institution or business. Graphic design skills preferred. Current knowledge of marketing, content development, and community relations practices required. Excellent communication and customer service skills required, responsive and personable. High-level user with Google Suite, Microsoft Office, email marketing platforms, social media, and Adobe Creative Suite. Copy editing skills in multiple editorial styles, including AP style.
The full job posting can be found on www.pgcmls.info.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area**
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS:
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $20.67/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 29, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
Recruitment Specialist is responsible for duties relating to the identification and recruitment of adult volunteers and youth members. They are responsible for implementing and assessing comprehensive year-round recruitment and membership support strategies that increase Girl Scout and volunteer membership. The Recruitment Specialist acts as a first contact for new members connecting with Girl Scouts for the first time and sets the tone for the rest of their membership experience. This position also acts as a primary contact for community partners such as schools, libraries, and recreation centers. The Recruitment Specialist is accountable for generating qualified youth and adult volunteer leads.
Frequent travel required within service area**
ESSENTIAL DUTIES/RESPONSIBILITIES:
Represent Girl Scouts of Colorado in the assigned community of focus.
Analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas in coordination with membership team leadership.
Provide potential new members with a consistent message about Girl Scouting and all of the possible ways to participate in the Girl Scout Leadership Experience (GSLE).
Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made in order to meet membership goal.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching recruitment and community engagement volunteers in assigned geographic areas.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Seek opportunities and keep in contact with local community organizations, agencies and leaders, educators, and faith-based institutions to increase awareness of Girl Scouting and support member recruitment efforts.
Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professionally superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Scouts.
Perform other duties as assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES:
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide recruitment and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS:
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Proven community networking skills.
Knowledge of outside sales strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Able to work primarily on-the-road, with minimal time in-office.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in outside sales or marketing preferred.
Experience in membership development, recruitment and/or retention preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including multiple evenings and weekends each month.
Regular travel throughout council jurisdiction up to 50% of the time.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
SALARY
This position pays $20.67/hr plus mileage reimbursement.
GSCO BENEFITS
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Spray Technician
$39,968 or higher DOQ + $2,000 Sign On Bonus + Full-Time County Benefits .
James City County’s General Services Department is hiring a Spray Technician to perform responsible work in the area of pesticide maintenance for County parks and other grounds and planted areas throughout James City County. Signing bonus of $2000 is offered to eligible candidates.
Responsibilities:
Oversees work of team members during operations including accountability for job completion, materials selection, coordination of logistics, and overall welfare and performance of assigned personnel.
Maintains records of assigned work including work performed, pesticide usage, equipment repair and maintenance, and maintains an inventory of necessary pesticides and fertilizers.
Prepares and maintains a variety of logs and reports; assists in ordering supplies and tracking inventory.
Performs preventive maintenance on equipment as needed; may review new equipment, chemicals, etc.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; considerable experience in the operation of grounds-keeping equipment and in landscape techniques and some experience in overseeing the work of others preferred.
Must possess a valid Virginia Commercial Driver’s License and have an acceptable driving record based on James City County’s criteria.
Must possess and maintain certification for application of herbicides, fertilizers and certain insecticides.
Knowledge of landscaping and grounds care techniques and operation of relevant equipment to include pesticide and pesticide application using both high and low pressure systems; equipment operation and safety regulations; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in computer software especially Microsoft Office Suite; equipment usage and pesticide application.
Ability to plan, coordinate and guide the work of others; perform strenuous physical labor; establish and maintain effective working relationships with both County staff and the public; follow oral and written instructions.
Click here for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Spray Technician
$39,968 or higher DOQ + $2,000 Sign On Bonus + Full-Time County Benefits .
James City County’s General Services Department is hiring a Spray Technician to perform responsible work in the area of pesticide maintenance for County parks and other grounds and planted areas throughout James City County. Signing bonus of $2000 is offered to eligible candidates.
Responsibilities:
Oversees work of team members during operations including accountability for job completion, materials selection, coordination of logistics, and overall welfare and performance of assigned personnel.
Maintains records of assigned work including work performed, pesticide usage, equipment repair and maintenance, and maintains an inventory of necessary pesticides and fertilizers.
Prepares and maintains a variety of logs and reports; assists in ordering supplies and tracking inventory.
Performs preventive maintenance on equipment as needed; may review new equipment, chemicals, etc.
This job is considered essential personnel and will be required to work during and following natural disasters and emergency situations.
Requirements:
Any combination of education and experience equivalent to a high school diploma; considerable experience in the operation of grounds-keeping equipment and in landscape techniques and some experience in overseeing the work of others preferred.
Must possess a valid Virginia Commercial Driver’s License and have an acceptable driving record based on James City County’s criteria.
Must possess and maintain certification for application of herbicides, fertilizers and certain insecticides.
Knowledge of landscaping and grounds care techniques and operation of relevant equipment to include pesticide and pesticide application using both high and low pressure systems; equipment operation and safety regulations; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in computer software especially Microsoft Office Suite; equipment usage and pesticide application.
Ability to plan, coordinate and guide the work of others; perform strenuous physical labor; establish and maintain effective working relationships with both County staff and the public; follow oral and written instructions.
Click here for full job description. Accepting applications until filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Care Team Nurse Case Manager (Limited Term)
$52,339 / year or higher DOQ + Full-Time County Benefits .
James City County seeks a talented individual to join our Social Services Department in a rewarding opportunity with many growth and development opportunities. Limited-term positions are continued based on available funding and the needs of the department, with a high potential for extension beyond the initial term. Position has a 8am-5pm schedule with some flexibility required depending on the needs of families served. If you're passionate about making a positive impact on the well-being of children and the people who care for them, we invite you to apply. Help us continue to create a healthier community!
Responsibilities:
Conduct health assessments for children and families, aiding in the development of health goals.
Provide ongoing case management services, including referrals, monitoring, home visits, and health education; ability to produce accurate and timely case notes/documentation.
Collaborate with community professionals to coordinate care and services.
Assist families in establishing and maintaining a medical home, aid in organizing/scheduling appointments/follow-up care, and advocacy during some medical appointments.
Provides assessment of health care needs for children and their families and assists families with developing health goals as identified through the assessment.
Provides community education and consultation services for children and families. Documents accurately and timely for enrollment paperwork, reports, assessments, goal plans, and other required forms.
Requirements:
Requires Licensed Professional Nurse (LPN) or Registered Nurse (RN) licensed from the Commonwealth of Virginia; experience working with children and families.
Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of 2 generational model and with a trauma informed lens, knowledge of treatment modalities and disorders, to include mental and substance abuse, as well as knowledge of medications, indications, and contraindications to assist with health case management.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skills in recording, interviewing, assessing, decision making, and treatment planning.
Skill in use of computer software, especially Microsoft Office Suite; and oral and written communication
Ability to analyze and use judgment in accomplishing diversified duties; think independently within the limits of policies, standards, and precedents.
Must be able to work a flexible schedule, including some nights and weekends.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Care Team Nurse Case Manager (Limited Term)
$52,339 / year or higher DOQ + Full-Time County Benefits .
James City County seeks a talented individual to join our Social Services Department in a rewarding opportunity with many growth and development opportunities. Limited-term positions are continued based on available funding and the needs of the department, with a high potential for extension beyond the initial term. Position has a 8am-5pm schedule with some flexibility required depending on the needs of families served. If you're passionate about making a positive impact on the well-being of children and the people who care for them, we invite you to apply. Help us continue to create a healthier community!
Responsibilities:
Conduct health assessments for children and families, aiding in the development of health goals.
Provide ongoing case management services, including referrals, monitoring, home visits, and health education; ability to produce accurate and timely case notes/documentation.
Collaborate with community professionals to coordinate care and services.
Assist families in establishing and maintaining a medical home, aid in organizing/scheduling appointments/follow-up care, and advocacy during some medical appointments.
Provides assessment of health care needs for children and their families and assists families with developing health goals as identified through the assessment.
Provides community education and consultation services for children and families. Documents accurately and timely for enrollment paperwork, reports, assessments, goal plans, and other required forms.
Requirements:
Requires Licensed Professional Nurse (LPN) or Registered Nurse (RN) licensed from the Commonwealth of Virginia; experience working with children and families.
Must possess, or obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of 2 generational model and with a trauma informed lens, knowledge of treatment modalities and disorders, to include mental and substance abuse, as well as knowledge of medications, indications, and contraindications to assist with health case management.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skills in recording, interviewing, assessing, decision making, and treatment planning.
Skill in use of computer software, especially Microsoft Office Suite; and oral and written communication
Ability to analyze and use judgment in accomplishing diversified duties; think independently within the limits of policies, standards, and precedents.
Must be able to work a flexible schedule, including some nights and weekends.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Senior Accountant
$56,036 / year or higher DOQ + Full-Time County Benefits .
James City County’s Financial and Management Services Department seeks an individual to perform experienced accounting work including but not limited to preparing financial schedules and reports and managing capital assets and leases for the County and its fiscal agencies.
Responsibilities:
Manages capital assets and leases for the County and its fiscal agencies to include computing, preparing, and maintaining all journal entries and schedules for the addition, disposal, and depreciation of the capital assets and amortization or modification of any leases.
Oversees all inventory processes for capital assets to include developing policies and procedures.
Prepares complex schedules, research, account analysis, and other material necessary for preparation of financial statements, ledgers, reports, and taxes.
Coordinates and prepares cash balancing with the Treasurer’s Office for the County.
Computes, prepares, and inputs data for journal entries; reconciles accounts, subledgers, and system modules to the general ledger.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in accounting or related field and considerable accounting experience using complex financial systems; local government accounting experience preferred.
Must possess reliable transportation to work site(s).
Knowledge of principles, methods, and practices of accounting, tax, ledger recording, balancing, and financial reporting; Generally Accepted Accounting Principles (GAAP); knowledge of Governmental Accounting Standards Board (GASB) statements; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite; Tyler Enterprise ERP (MUNIS) preferred.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records, assemble and organize data, and prepare reports from such records; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Senior Accountant
$56,036 / year or higher DOQ + Full-Time County Benefits .
James City County’s Financial and Management Services Department seeks an individual to perform experienced accounting work including but not limited to preparing financial schedules and reports and managing capital assets and leases for the County and its fiscal agencies.
Responsibilities:
Manages capital assets and leases for the County and its fiscal agencies to include computing, preparing, and maintaining all journal entries and schedules for the addition, disposal, and depreciation of the capital assets and amortization or modification of any leases.
Oversees all inventory processes for capital assets to include developing policies and procedures.
Prepares complex schedules, research, account analysis, and other material necessary for preparation of financial statements, ledgers, reports, and taxes.
Coordinates and prepares cash balancing with the Treasurer’s Office for the County.
Computes, prepares, and inputs data for journal entries; reconciles accounts, subledgers, and system modules to the general ledger.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in accounting or related field and considerable accounting experience using complex financial systems; local government accounting experience preferred.
Must possess reliable transportation to work site(s).
Knowledge of principles, methods, and practices of accounting, tax, ledger recording, balancing, and financial reporting; Generally Accepted Accounting Principles (GAAP); knowledge of Governmental Accounting Standards Board (GASB) statements; knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite; Tyler Enterprise ERP (MUNIS) preferred.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records, assemble and organize data, and prepare reports from such records; exercise independent judgment and initiative and attention to detail in accordance with established policies and procedures with minimal supervision.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Senior Customer Service Representative
$35,006 / year or higher DOQ + Full-Time County Benefits .
James City County Recreation Center is seeking someone who wants to have fun at work but is also enthusiastic and hard-working with a “people-first” attitude! The James City County Recreation Center and Abram Frink Community Center are a part of the award-winning James City County Parks & Recreation department and are looking for someone to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and, provide information in response to inquiries not only about the Centers but also James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
The work schedule will primarily be Monday-Thursday 12:15-9:15 p.m., Friday 11:15 a.m. -8:15 p.m., with rotating weekends.
Responsibilities:
Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings.
Ensures the safety and regulates conduct of center patrons; enforces center policies, rules, and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid.
Assists in development of procedures, guidelines, rules, and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals; assists with the setup of tables and chairs, audiovisual equipment as needed.
Completes monthly reports.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite and Sign-ups.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Senior Customer Service Representative
$35,006 / year or higher DOQ + Full-Time County Benefits .
James City County Recreation Center is seeking someone who wants to have fun at work but is also enthusiastic and hard-working with a “people-first” attitude! The James City County Recreation Center and Abram Frink Community Center are a part of the award-winning James City County Parks & Recreation department and are looking for someone to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and, provide information in response to inquiries not only about the Centers but also James City County and all that it has to offer. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
The work schedule will primarily be Monday-Thursday 12:15-9:15 p.m., Friday 11:15 a.m. -8:15 p.m., with rotating weekends.
Responsibilities:
Supervises work of team members during operations including accountability for job completion, coordination of logistics and overall welfare and performance of assigned personnel; assists with payroll tracking and approvals; creates weekly work schedules for assigned staff; completes performance evaluations for assigned staff; assists in the coordination and execution of staff trainings.
Ensures the safety and regulates conduct of center patrons; enforces center policies, rules, and regulations; provides customer service to patrons, including handling customer conflict and complaints; issues trespass warnings and enforces behavioral consequences grid.
Assists in development of procedures, guidelines, rules, and regulations for the operation of the recreation center; assists in the implementation of emergency action plan and responds to emergencies.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports; processes customer refunds; keeps inventory of office supplies and point-of-sale items and places orders.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, shelters and locker rooms; performs minor repairs and maintenance on equipment, grounds and any facility structures; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons; schedules the use of meeting rooms and coordinates group rentals; assists with the setup of tables and chairs, audiovisual equipment as needed.
Completes monthly reports.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some work experience which shall have involved assisting the public, general record keeping and handling money; some supervisory experience preferred.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess, or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardio Pulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite and Sign-ups.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Part time
Customer Service Representative
$15.76/hr., On-Call positions available.
James City County Parks & Recreation is seeking an enthusiastic and hard-working team member with a “people-first” attitude ready to engage in a fun, collaborative work environment. Applicants must be able to interact with customers, process payments, schedule reservations, assists in opening or closing facilities and provide information and response to department-wide inquiries. If you are a collaborative team player who adapts to both serving and leading, have excellent customer care and focus, can think fast, find answers, and respond quickly to customer needs in a polite and professional manner, then this is the employment opportunity for you. Apply to be a part of award-winning department. Applicants who can work a flexible schedule, mainly nights and weekends, at both the James City County Recreation Center and the Abram Frink Jr. Community Center are preferred. Candidates should discuss availability during the hiring process.
Responsibilities:
Provides customer service to the public and internal customers in person and over the telephone; provides information and directs patrons to desired areas.
Completes registrations including payments; verifies cash drawer, closes out register and completes daily deposit reports.
Opens and closes the facility; monitors and oversees the facility activities; maintains the cleanliness of the facility which may include emptying trash cans, picking up litter, cleaning rest rooms, and locker rooms; ensures compliance of facility rules, safety standards and sanitation requirements; inspects facility to help ensure the safe and proper conduct of patrons.
Performs other duties as assigned.
Requirements:
Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.
Must possess reliable transportation to work site(s).
Depending on area assigned, must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Must possess or be able to obtain within sixty (60) days of hire, certification in First Aid and Cardiopulmonary Resuscitation (CPR) for Professional Rescuers (Infant, Adults, and Child).
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction; automated and manual record keeping.
Skill in use of computer software including Microsoft Office Suite.
Ability to communicate with the public and coworkers in an effective, professional, and courteous manner.
Click here for full job description. Accepting applications until positions are filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Victim Advocate
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Commonwealth’s Attorney’s Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the local, state, and national level.
Responsibilities:
Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements.
Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case.
Facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims.
Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims; attends relevant meetings as a program representative.
Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field required; some experience in direct delivery of human services, with prior experience in providing services to victims of domestic violence preferred.
Must possess reliable transportation to work site(s).
Knowledge of state and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Mar 29, 2024
Full time
Victim Advocate
$45,704 / year or higher DOQ + Full-Time County Benefits .
James City County’s Commonwealth’s Attorney’s Office seeks an individual to perform reliable work providing crisis intervention and facilitating an understanding of the criminal justice system to victims and witnesses of crime, as well as assisting citizens involved in the criminal justice system with services available at the local, state, and national level.
Responsibilities:
Provides crisis intervention services, specialized counseling or referral to such services; keeps victims updated on investigation and case progression in the legal system; information on obtaining program services; information and guidance on compensation available to victims and victim impact statements.
Prepares victims and witnesses for participation in trial proceedings through counseling, courtroom tours, accompaniment to court, and explanation of judicial proceedings; arranges and/or provides escort or other transportation services related to the investigation or adjudication of the case.
Facilitates payment by the Virginia Supreme Court of all reasonable costs associated with forensic medical examination of crime victims.
Coordinates and implements direct services to crime victims such as disseminating victim assistance materials, recommending written interagency service agreements, maintaining a directory of social services and community resources available to crime victims; attends relevant meetings as a program representative.
Establishes and supports coordinated efforts with law enforcement, social services, and other appropriate community organizations, to maximize community awareness, safety, protection and response to crime.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in criminal justice, social services, or related field required; some experience in direct delivery of human services, with prior experience in providing services to victims of domestic violence preferred.
Must possess reliable transportation to work site(s).
Knowledge of state and local criminal justice system; case management and crisis intervention techniques; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction preferred.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain policies and procedures; communicate effectively, both orally and in writing; establish and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting application until filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Mar 28, 2024
Full time
Job Summary
Provides advanced level customer service to internal or external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures. The Office Assistant II classification is distinguished from the Office Assistant I by performance of work requiring more independent judgment; volume and complexity of guidelines used which require a greater degree of interpretation and interpolation by the incumbents; and the amount and level of material to be learned being substantially greater, thereby increasing the time required of the incumbent to learn the duties. While both the Office Assistant I and II are expected to interact with and service customer needs, the Office Assistant II is expected to respond to more varieties of situations requiring a more detailed understanding of the department processes and operations. Additionally, the Office Assistant II is distinguished from the Office Assistant III classification by the responsibility to perform less complex and comprehensive administrative support duties. A variety of moderately difficult to complex tasks are performed within generally defined procedures and are reviewed periodically for accuracy, adherence to established policies and procedures, quality and thoroughness. Work is performed under general supervision and assistance is readily available from either specialist(s) or supervisor(s). This classification is expected to function independently in daily tasks. The Office Assistant II is required to use judgment on non-routine matters. Problems are identified and solved and unusual/complex problems are referred to a supervisor or specialist. Typically supports department staff and upper-level management.
Qualifications
Education and Experience
Two years of experience, with limited task supervision, emphasizing or including intensive public contact, customer service, interpretation and explanation of regulations and involving general office work processes and use of modern office technology. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
In some positions, the incumbent may be required to posses or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: general office procedures and practices of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; communicate effectively orally and in writing; learn assigned clerical, typing and/or stenographic tasks readily; and adhere to prescribed office routines; establish and maintain harmonious working relationships with other employees and the general public; maintain a neat personal appearance and courteous attitude toward the public and fellow employees, even under stressful and unpleasant situations; sit or stand for long periods of time while performing routine and repetitive functions.
SELECTION PROCESS
If you wish to upload a resume or other documents: Resumes and documents must be attached together in the ‘Resume Upload’ section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/Fail) – An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Practical Exam (Pass/Fail) – This recruitment may require a practical exam which will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview – The interview will be job related and may include, but not be limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment References will be conducted for the final candidates and may include verification of education.
It is the general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
Local 307 position. First review date: April 10, 2024. This recruitment may close at any time on or after the first review date.
Examples of Duties
KEY OR TYPICAL TASKS AND RESPONSIBILITIES
Provides customer service and/or reception support to internal and external customers
Provides information to the public or other employees by phone or in person to ensure compliance and an understanding of the agency rules, regulations, or functions; listens to questions and explains procedures according to agency guidelines or refers clients to appropriate source.
Greets visitors and directs them to the proper person or section; responds to routine inquires by phone or face to face; fulfills requests for publications or office supplies; makes necessary arrangements for travel and prepares travel vouchers for staff.
Performs counter work; receives and processes a variety of forms and applications, determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the completion of forms or documents; and researches governing directives to answer questions and resolve routine problems encountered. Provides information and explains departmental procedures in response to questions raised by the public served. Issues documents such as licenses, permits, registrations and receipts.
Provides the full range of administrative support using computer software skills
Uses computer software applications and equipment to prepare and complete forms, memos, reports, text and correspondence for managers or supervisors from rough draft, dictation equipment, handwritten copy or oral instruction. May use standard electronic typewriter for completion of forms.
Effectively operates complex equipment and office machinery which may include computer PC applications, printers, programmable typewriters, electronic transcribers, facsimile machines and other data entry machines; may serve as department liaison with service and vendor personnel when problems occur; reconciles routine problems by consulting technical manuals.
Maintains databases for tracking departmental/program information and produces complex reports from database as required and necessary; uses spreadsheets to track, analyze and report quantitative information.
Using various computer applications, creates templates, spreadsheets, macros, presentation materials, slides, charts and graphics.
Provides general administrative support
Organizes and maintains subject matter files and records and retrieves information, files, documents and records as needed. Produces complex reports from data. Assures that record disposition schedules are adhered to and that files are kept orderly and current.
Originates procedural correspondence such as letters of transmittal, routine notices, and responses to requests for information which are readily available by reference to office records.
Processes requisitions and vouchers received through departmental business transactions; places orders from requisitions and validates payments received.
Performs timekeeping functions for work unit of department, i.e., completes time records, computes time worked and posts to master timesheet; maintains leave status records and monitors and analyzes leave records.
Maintains simple bookkeeping, financial and statistical records where no technical accounting knowledge is required.
Receives, receipts and calculates various payments, fees and fines; makes proper distribution and manually records entries or codes incoming material for automated data entry or further clerical processing.
Takes minutes at meetings; performs follow-up clerical procedures between meetings and groups.
Assists in specially assigned or periodic data searches to develop or recover information from standard and non-standard sources. Assists in the compliance and evaluation of such data to meet defined objectives.
Orders, maintains and distributes stocks, supplies and inventories. Conducts related price surveys when required.
Coordinates and organizes meetings, activities and functions. Sets up rooms and equipment when required.
May work with the public, clients, other departmental personnel or staff of other businesses in order to interpret program procedures and guidelines, facilitate operations, or to assist in the training of staff.
Processes a variety of moderately difficult to complex paperwork including expense reports, petty cash requests, purchase orders, invoices, etc.
Assists in developing general office procedures and processes.
Performs related duties as required.
Work Environment and Physical Demands
Work is performed primarily in an office setting. Some walking, bending and carrying light items is required. In some positions the incumbent may be spending a major part of the workday exchanging information over a counter. Such duty may require prolonged periods of standing.
Essential duties include walking, driving, stamina, seeing, reading, speaking, handwriting and hearing.
Occasionally, incumbents experience highly stressful situations in the process of resolving problems of an immediate nature, such as facing irate citizens dissatisfied with information received, action taken or to be taken by a division or department, or denial of service for cause.
Operating a motor vehicle may also be required.
Salary Grade
Local 307.5
Salary Range
$21.76 - $28.28- per hour
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Mar 27, 2024
Full time
THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass