Public Information Officer

  • Franklin County Clerk of Courts
  • Columbus, OH, USA
  • Jan 28, 2019
Full time Communications

Job Description

JOB DUTIES IN ORDER OF IMPORTANCE: (These duties are illustrative only.  Incumbents may perform some or all of these duties or other job-related duties as assigned.)

  • Represents the office to the press, public, other offices, and stakeholders by acting as chief office spokesperson.
  • Develops and executes the office’s communications strategy under the guidance and approval of the Chief of Staff.
  • Fields and directs responses to all media-related inquiries.
  • Creates presentations of information for various audiences (local and national law firms, affiliate associations, etc.) on various mediums (website, PowerPoint, social media, on-site and remote location, etc.)
  • Works closely with the office’s Compliance Officer when responding to constituent and other public inquiries, including the office’s social media platforms.
  • Speaks on behalf of the office with local/national media.
  • Produces, writes, edits, and supervises post-production on Clerk of Courts-generated video content for web, social media and internal use (e.g. ethics training, office specific tutorials).
  • Conceptualizes, creates, designs and publishes informational, promotional, and other print collateral under the guidance and approval of the Chief of Staff or other senior staff members (e.g. rack cards, business cards, etc.).
  • Generates, curates, and edits content on Clerk of Courts’ web properties.
  • Manages and maintains office’s social media accounts (YouTube, Facebook, Twitter, etc.).
  • Generates content for social media, including art, video and other trending topics.
  • Curates content for reposting via social media actions (Retweet, Share, etc.).
  • Implements changes to social media and content posting schedule, and platforms as dictated by recommended best practices or by recommendation of the Chief of Staff.
  • Monitors social media platform applying current best practices.
  • Presents ideas and concepts in business-friendly and user-friendly language.
  • Ensures brand standards and logo consistency across all Clerk of Courts Legal and Auto Title Divisions.
  • Researches and writes copy for agency promotional materials.
  • Disseminate information quickly and accurately in times of emergency and crisis situations.
  • Regular and Predictable Attendance is an essential function of this job.
  • Other duties and responsibilities as assigned.


  • Knowledge of customer service procedures and public relations.
  • Ability to plan and work independently.
  • Ability to create video, web, and graphics content with limited-to-no direction or supervision.
  • Knowledge and use of modern graphic design software to create photo/illustration content.
  • Knowledge of current and modern design elements, and implementation across office communications collateral.
  • Excellent written, oral, and interpersonal communications skills.
  • Knowledge of and demonstrated abilities in public speaking.


  • Bachelor’s Degree (B.A.) from four year college or university; or
  • Four to five years related experience and/or training; or
  • Equivalent combination of education and experience.


  • May be required to travel to various Clerk of Court divisions or Auto Title offices or attend functions on behalf of the office during non-work hours.


  • Regularly required to sit and use hands; occasionally required to stand, walk, and reach with hands and arms.
  • May be required to move equipment or supplies up to 50 pounds.

 This position is unclassified, exempt from collective bargaining, and overtime-exempt.