THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
Mar 27, 2024
Full time
THIS WORK MATTERS -
Are you experienced working with justice-involved individuals, including those with mental health issues and women & their families?
Do you want to make a difference in their lives and the lives of their families?
Are you passionate about helping others?
Do you thrive in a collaborative environment?
If you answered yes to the above questions, please keep reading!
The Department of Community Justice is seeking enthusiastic and motivated Community Health Specialist 2’s (CHS2) to join our dynamic team! We’re recruiting for the following positions:
1 - Regular, full time CHS2 with Women & Family Services
2 - Limited Duration CHS2s (no more than 2 years duration) with the Stabilization and Readiness Program (SARP)
These positions are responsible for developing and delivering activities designed to promote individual and community change. Duties include focusing on social determinants of health, referral outreach and care coordination, health education, community engagement and health promotion. This position requires the ability to communicate (written, oral, etc.) in English and ability to drive to various locations/sites.
The Community Health Specialist 2 positions will work with both clients in custody and within the community. You will develop rapport and engage justice involved clients while assisting Probation and Parole officers with case planning and community program referrals.
The CHS2 will assess the needs of individuals currently involved with the justice system and their families to help identify risk factors and make appropriate referrals based on those risks and needs. The CHS 2 will spend the majority of their time with clients in the community or in community corrections offices.
Typical tasks include:
Direct Client Service and Documentation: respond to referrals for care coordination, individual and family support, health promotion, and referral to community and social support services based on needs and risks of the client, based on their assessment and case plan.
Prepare and collaborate on safety plans for clients and families.
Health Care Assessment: Assess individuals and recognize social and mental health risk factors. Conduct health care screenings and coordinate health care while working directly with a Parole and Probation Officer to create a case plan.
Health and Treatment Navigation: Assist individuals and families in navigating health and mental health systems.
Referrals and coordination for housing.
Working with clients in custody and in the community
Working collaboratively with Parole & Probation Officers
Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues, supports needed and barriers to care, as well as addressing health promotion in the comfort of their own home. You will be required to do this independently, with a partner or with a Parole and Probation Officer.
Workforce Equity: At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.
To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Associates Degree or equivalent experience in Social Science, Criminal Justice, or Health Services, or related field; AND
At least one year experience in community outreach services providing health information, mental health information, advocacy, social support and assistance in using the health care system to individuals, groups and families.
Must pass a thorough background investigation which includes, but is not limited to, a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Must have a valid driver license.
Licenses/Certificates:
Candidates must be able to become LEDS certified within 3 months of hire;
CPR certification is required within 6 months of hire.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor’s Degree in Social Science, Criminal Justice or Health Services or related field;
Community Health Specialist (CHS) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHS certification, there is the ability to gain the certification during employment
Experience working with Justice Involved Individuals is highly preferred
Experience working in public safety, social services or community corrections settings; this includes working directly with law enforcement staff and their partners.
At least 2 years of experience teaching curriculum or small group instruction;
Ability to work independently and in a team environment.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Screening and Evaluation
The Application Packet:
Online application (required): Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume (required): Please indicate how you meet the required minimum qualifications . Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (required): Please explain why you are applying for this position and describe your experience:
How you meet the minimum qualifications and any preferred qualifications for this position
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
A phone screen, oral exam, written exam, or an application review may be used to identify the most qualified candidates
Consideration of top candidates/Interviews
Background Investigation/Fingerprinting
ADDITIONAL INFORMATION:
Type of Position: This represented position is eligible for overtime and represented by the Local 88 AFSCME AFL-CIO union.
FLSA: Non-Exempt
Schedule: Monday - Friday, 40 hours per week
Regular Status Position Location: Gresham Probation Office @ 495 NE Beech Ave Gresham, OR 97030-7442 . This position is designated as on site/hybrid telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.
Limited Duration Position Location: Mead Building at 421 SW 5th Ave Portland, OR 97204-2205 . This position is designated as ad-hoc and is not eligible for hybrid or routine telework subject to the Multnomah County Telework Policy and based on the Department’s business needs.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military, etc.)
Life insurance, short-term and long-term disability insurance
Robust EAP and wellness programs , including gym discounts and wellness education classes
Access to a free annual TriMet HOP pass
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Mar 26, 2024
Seasonal
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is an On-Call Membership Specialist?
The on-call Membership Support Specialist supports the recruitment and retention of Girl Scout volunteers and members through program delivery and logistic support of recruitment events.
They are responsible for attending community-based events where they will promote Girl Scouts, answer questions about the program, and facilitate basic activities. This position will collect contact information for prospective members and volunteers and connect them with the local Program and Membership Experience team.
The on-call Membership Support Specialist will have access to a monthly listing of work opportunities including but not limited to recruitment events, program events, and general office and administrative work.
The on-call Membership Support Specialist will work no more than 10 hours per month.
**It is required that the Membership Specialist resides within (or in close proximity to) the Western Slope Region of Colorado, USA. Applicants may reside in the following counties: Mesa, Garfield, Pitkin, Eagle, Summit, Chaffee, Lake, Delta, Montrose, Gunnison, Hinsdale, San Juan, Montezuma, or La Plata.
Volunteer & Member Retention
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Identify the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Serve as the main point of contact for geographic area volunteers relaying pertinent information to council staff and to guide volunteers to additional support services and resources.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Volunteer & Member Recruitment
Through analysis of community needs, demographic data and membership statistics, develop, design and conduct recruitment and retention plan for youth and volunteer membership growth in designated geographic areas.
Establish the appropriate volunteer support team to accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.
Membership Conversion
Guide potential adult and youth members on the Salesforce pipeline through conversion by phone calls, emails, etc.
Follow up on new leads and referrals resulting from field activity in a timely fashion.
Coordinate the placement of registered Girl Scouts into appropriate troops.
Coordinate the placement of registered adults into appropriate volunteer roles.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Perform other duties as necessary or assigned.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in membership development, recruitment and/or retention, preferred.
Experienced in data management using sales/customer management software (Salesforce) preferred.
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays $18.00 per hour. Bilingual pay differential of an additional $2.00 per hour may be available*
Benefits
Sick Leave in accordance with Colorado law.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act as Amended (ADAAA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Do you have experience promoting and working with schools based health services for children and youth with medical/behavioral health care needs so they are able to fully participate in their education? Are you passionate about assuring equitable access for the health supports and services that youth and their families need to thrive in their learning and well-being? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
The purpose of this position is to serve as the Medicaid subject matter expert for the Medicaid School Based Health Services (SBHS) programs, along with deliverables for approved programs. The position will work across a variety of divisions and programs within OHA, informing partners leadership, and legislators of options to leverage federal matching funds to administer the SBHS programs, and to inform leadership about options of the state plan and waiver programs within state and federal regulations.
Primary functions of this position include the following:
Develop and/or maintain expertise in Oregon’s Medicaid school based health system, state and national integration models and best practices
Analyze and evaluate existing or proposed policies with recommendations for leadership
Build and maintain partnerships with internal and external partners, including people accessing OHP benefits, communities and areas that have historically been underservice and underrepresented
Develop informational documents and meeting materials for internal and external partners
Develop and document work plans
Facilitate and engage in partnership meetings, steering committees, and various workgroups, including CCOs, and the Department of Education
Monitor, analyze, and interpret federal and state policy, including tracking new bills, regulations, and administrative rules
Develop and monitor reimbursement rates, updating agency fee schedules, MMIS, partner communication, guidance, and agency webpage
Identify and link options to leverage Home and Community Based Services as part of SBHS delivery systems
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work.
Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Demonstrates skills in the following areas:
Community and Partner Engagement
Contract Administration
Data Synthesis, Analysis and Reporting
Legislative Coordination
Performance / Process / Quality Improvement
Policy Advisement
Program Design, Implementation, and Evaluation
Project Management
Strong Oral and Written Communication
Systems and Organizational Improvement
Expert level Technical Assistance
Mar 26, 2024
Full time
Do you have experience promoting and working with schools based health services for children and youth with medical/behavioral health care needs so they are able to fully participate in their education? Are you passionate about assuring equitable access for the health supports and services that youth and their families need to thrive in their learning and well-being? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
The purpose of this position is to serve as the Medicaid subject matter expert for the Medicaid School Based Health Services (SBHS) programs, along with deliverables for approved programs. The position will work across a variety of divisions and programs within OHA, informing partners leadership, and legislators of options to leverage federal matching funds to administer the SBHS programs, and to inform leadership about options of the state plan and waiver programs within state and federal regulations.
Primary functions of this position include the following:
Develop and/or maintain expertise in Oregon’s Medicaid school based health system, state and national integration models and best practices
Analyze and evaluate existing or proposed policies with recommendations for leadership
Build and maintain partnerships with internal and external partners, including people accessing OHP benefits, communities and areas that have historically been underservice and underrepresented
Develop informational documents and meeting materials for internal and external partners
Develop and document work plans
Facilitate and engage in partnership meetings, steering committees, and various workgroups, including CCOs, and the Department of Education
Monitor, analyze, and interpret federal and state policy, including tracking new bills, regulations, and administrative rules
Develop and monitor reimbursement rates, updating agency fee schedules, MMIS, partner communication, guidance, and agency webpage
Identify and link options to leverage Home and Community Based Services as part of SBHS delivery systems
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work.
Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
Desired Attributes
Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.
Demonstrates skills in the following areas:
Community and Partner Engagement
Contract Administration
Data Synthesis, Analysis and Reporting
Legislative Coordination
Performance / Process / Quality Improvement
Policy Advisement
Program Design, Implementation, and Evaluation
Project Management
Strong Oral and Written Communication
Systems and Organizational Improvement
Expert level Technical Assistance
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Metro Denver, Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention
Experienced in data management using sales/customer management software (Salesforce) preferred
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$23.56 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Mar 15, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from other historically marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating to the onboarding and retention of volunteers and girl members. Responsible for implementing and assessing comprehensive year-round membership support strategies that increase girl and volunteer membership and enhance retention. The Volunteer Support Specialist develops and works closely with teams of service unit volunteers and direct-service volunteers to ensure they have the necessary resources to provide high-quality program experiences to girls. Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or very close proximity to) Metro Denver, Colorado, USA.
Develop, cultivate, and support relationships with service unit and troop volunteers in assigned area to support delivery of Girl Scout programming.
Develop and implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment and recognition.
Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis. Communicate that membership registration is a requirement of participation in the Girl Scout program.
Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
Support service unit development and maintenance through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and conflict resolution support/intervention when appropriate.
Support service units and troops in participation in product programs in coordination with the Product Program team.
Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
Ensure volunteers in assigned geographic area receive timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and external customers, members, volunteers, staff and other community contacts in person, electronically and by phone.
Ensure that diversity and pluralism is embraced and incorporated into the daily work of the position.
Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
Respect the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer support, recruitment, and placement specialist teams statewide to ensure the effective implementation of local and statewide renewal and member engagement strategies.
Collaborate with the program team to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and deliver on a positive member experience within the product programs.
Support the efforts and commitments of Girl Scouts of Colorado in the area of pluralism and diversity throughout the organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills, including public speaking and networking skills required.
Skills in conflict resolution and mediation.
Knowledge of volunteer management strategies preferred.
Proficient in Microsoft Suite of programs.
Strong motivational, organizational, and problem-solving skills.
Ability to quickly learn and adapt to changing technologies.
Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Must be able to pass a criminal background check acceptable to GSCO standards.
EDUCATIONAL OR FORMAL TRAINING
No formal educational requirements
EXPERIENCE
Experience in volunteer or account management preferred.
Experience in membership development, recruitment and/or retention
Experienced in data management using sales/customer management software (Salesforce) preferred
MATERIAL AND EQUIPMENT DIRECTLY USED
Computer and related software, telephone, e-mail, fax machines, copiers and equipment commonly found in an office environment.
WORKING ENVIRONMENT/PHYSICAL ACTIVITIES
Prolonged periods of sitting at a desk and working on a computer.
Variable working schedule including potential for multiple evening meetings each month, weekends and some overnight stays.
Regular travel throughout council jurisdiction may be required.
Ability to communicate effectively with employees, volunteers, customers and vendors.
Access to transportation with insurance at required state levels to conduct business statewide.
Valid driver's license and driving record acceptable to the Girl Scout insurance company.
May be required to transport Girl Scout materials weighing up to 30 pounds from a vehicle to a building as well as preparing facilities for meetings, with or without assistance.
Salary
This position pays a range of $20.67-$23.56 per hour, plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America, and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position Summary:
KIND seeks a Social Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The Social Services Supervisor will also oversee specific program areas and support the national Social Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. They will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions:
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices’ therapeutic programming and specific initiatives around client support.
Qualifications and Requirements:
Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required.
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practice, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Salary Range: $80,000 - $85,800 a year
Benefits: Discover the perks of working for KIND
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Mar 13, 2024
Full time
About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America, and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position Summary:
KIND seeks a Social Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The Social Services Supervisor will also oversee specific program areas and support the national Social Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. They will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions:
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices’ therapeutic programming and specific initiatives around client support.
Qualifications and Requirements:
Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required.
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practice, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Salary Range: $80,000 - $85,800 a year
Benefits: Discover the perks of working for KIND
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Mar 01, 2024
Full time
Do you have a passion to help youth involved in the juvenile justice system?
Do you want to make a difference in their lives and the lives of their families?
Do you believe that all youth are capable of turning their lives around?
Are you passionate about helping others?
Do you thrive when working on a team?
If you answered "yes" to these questions, we want you to join our team as a Juvenile Custody Services Specialist (JCSS) or Trainee!
The Department of Community Justice Juvenile Detention and Residential Services Team is seeking committed, enthusiastic and compassionate JCSS and JCSS Trainees to strengthen our detention facility. If selected for one of these positions, you will serve a critical, operational role within the Juvenile Detention Center.
We’re excited to announce that this recruitment for JCSS also includes an inaugural recruitment for the new Juvenile Custody Services Trainee position! The JCSS Trainee program is brand new and we’re looking forward to expanding services to the youth in our care with this position. The JCSS Trainees will assist with providing guidance, security, training, and general care to vulnerable youth populations with mental health and/or developmental issues within a detention setting or a Behavior Rehabilitation Services (BRS) program. As a trainee, you will gain on-the-job training & skills to become a regular status Juvenile Custody Services Specialist within 24 months. The starting hourly pay rate is $27.23.
As a JCSS with Multnomah County's Department of Community Justice, you'll help foster prosocial behavior with youth residing in our juvenile detention facility and our Behavioral Rehabilitation Services (BRS) residential program.
Working in a culturally diverse juvenile detention facility, you will be responsible for the guidance, security and general care of youth who present a variety of behavioral, cognitive, emotional and intellectual issues. Using an interactive model of supervision, we place particular emphasis on skill development, engaging youth in prosocial development, cognitive restructuring programming, leisure time activities, personal hygiene, and work activities.
As a regular JCSS, you will be responsible for:
Supervising and documenting youth activities and behavior
Admitting youth into the facility and with preliminary hearings.
Providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups
Maintaining safety, security and order in the living units
Maintaining routine records; preparing oral and written reports using automated systems
As a JCSS Trainee, you will be responsible for:
Assisting with supervision and documentation of youth activities and behavior.
Assisting in admitting youth into the facility and with preliminary hearings.
Assisting with providing guidance and group programming, including planning recreational programs and facilitating cognitive skill groups.
Assisting with maintaining safety, security and order in the living units.
Assisting with maintaining routine records and preparing oral and written reports using automated systems.
JCSS & JCSS Trainees work in a secure detention environment and in a Behavioral Rehabilitation Services (BRS) residential program. The detention facility has numerous two-level pods that house youth in detention.
All Juvenile Custody Services Specialists must have the ability to use verbal skills to de-escalate volatile situations. You must also be able and willing to respond to crisis situations, including physically intervening with youth who may be violently acting out; this may involve the use of restraints. All Juvenile Custody Services Specialists must have the ability to regularly go up and down stairs.
Some positions are assigned to work in a secure residential Behavioral Rehabilitation Services treatment program for youth of all genders who require a staff secured, out of home placement for assessment/evaluation, stabilization and transition planning.
The facility operates 24 hours a day, seven days a week. Applicants must be willing to work a variety of shifts, including overnight, swing, weekends and holidays. JCSS work on a continuous duty shift, meaning that you may not be relieved of duty during your work day. This position is also designated as Operationally Essential .
This recruitment will be used to fill any current and future positions, including Limited Duration, temporary and On-Call, while the eligible for hire list is active.
Workforce Equity:
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE:
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
TO QUALIFY - *please note different criteria for JCSS and JCSS Trainee
Juvenile Custody Services Specialist position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Associate's degree or equivalent with major coursework in child psychology, sociology, or a related field; a Bachelor's degree may substitute for 1 year of the required experience.
Two (2) years of responsible experience working with at-risk youth (12-18) in one of the following environments:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Juvenile Custody Services Specialist Trainee position : We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.
Minimum Qualifications/Transferable Skills*:
Total of 2 years experience and/or education. Any combination may be counted toward the 2 years. This may include:
College level education with major coursework in child psychology, sociology, or a related field counts toward the minimum requirement
Experience working with at-risk youth (12-18) in one of the following environments counts toward the minimum requirement:
Detention or youth correctional facility
Youth residential setting
Setting that provides programming for at-risk youth
Successful completion of a battery of psychological tests / psychological evaluation.
Physical ability to respond to crisis situations with the youth, including violent exchanges, and must regularly climb up and down stairs.
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Valid driver's license
Employees in either position that are placed with the Assessment and Evaluation (A&E) unit must also meet BRS criteria for “Direct Care Staff” by possessing (and showing proof of):
A Bachelor’s degree from an accredited college or university; OR
The equivalent credit hours of a bachelor’s degree with coursework in psychology, social work, human behavioral studies, counseling, etc.; OR
An Associate’s Degree in a related field plus two years of experience OR four or more years of experience working in a secure residential or staff secure treatment environment for adolescents; AND
Must pass/or have passed DHS background check.
Preferred Qualifications/Transferable Skills for both positions*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Bachelor's degree in a relevant field.
Group facilitation skills
Experience working in an alcohol and drug treatment facility or program
Experience working with justice involved youth (12-18)
Experience working in a mental health treatment facility or program
Exceptional skill with Google calendar / documents and electronic record keeping
Training or education in trauma informed care and adolescent brain development
Bilingual in Spanish and English
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION
The Application Packet:
*Please be sure to provide all of the required materials below in your application submission.
Application: A completed online application.
Resume: An uploaded resume covering relevant experience and education. Please include the following for each employer: name of employer, location, dates of employment, your title, and a summary of your responsibilities and if applicable, the number of employees under your supervision.
* Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
The Selection Process : For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Phone screen, oral exam or written exam may be used to determine the most qualified candidates
Consideration of top candidates/interviews
Background, references, education checks and fingerprinting
Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This hourly position is eligible for overtime.
Type: Union represented, Essential Personnel
FLSA: Non-Exempt
Pay: Pay is not negotiable.
Schedule: 24/7 operation: variable schedules including weekends, swing, graveyard or relief schedules, or a mixture of these.
Location: Onsite at the Juvenile Justice Complex-Detention Center @ 1401 NE 68th Ave Portland, OR 97213
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision, Moda or Kaiser Permanente).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Tri-met bus pass
Access to wellness resources
Access to Employee Resource Groups
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Community Connections Director?
The Community Connections Director develops and oversees the delivery of community engagement and alternative program delivery models intended to engage diverse and underrepresented communities. This position serves as a champion for and key contributor to driving membership-focused diversity, equity, and inclusion initiatives. The Community Connections Director supervises a team of Program Specialists who directly facilitate community-based programs and execute innovative programs to support member engagement. This position contributes to the achievement of statewide membership goals and is accountable to membership cultivation key performance indicators in underrepresented communities.
**It is desired that the Community Connections Director resides within (or very close proximity to) Metro Denver, Colorado, USA.
ESSENTIAL DUTIES & RESPONSIBILITIES
Community Development and Engagement
With the support of the Chief Membership & Program Officer, create an annual needs-based, data-driven comprehensive outreach and recruitment plan with measurable goals.
Design, develop, and implement innovative programs and delivery models to reach underrepresented populations.
Provide leadership and supervision to a team of Program Specialists in the delivery of community-based programs and alternative program delivery models. Supervisory responsibilities include hiring, coaching, development, and performance management functions.
Create community awareness and Girl Scout visibility through community involvement and engagement (i.e. youth coalitions, local partnerships and events geared towards underrepresented communities). Cultivate relationships with relevant community leaders, organizations, and businesses.
Diversity, Equity, and Inclusion (DEI) Strategy and Practices
Provides strategic oversight and champions efforts related to membership DEI goals.
Assesses organizational membership initiatives and makes actionable recommendations for improvement and areas of growth in DEI.
Contributes to the development and delivery of DEI-focused trainings for volunteers and community and member-facing staff roles.
Develops and manages team budgets.
Works in partnership with other operational and organizational functions to support organizational mission, goals, and strategic priorities. Aligns objectives and plans with other council initiatives and projects and represents membership DEI initiatives and alternative program delivery models on the management team.
Performs other duties as necessary or assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborates with other council teams including marketing, fund development, volunteer support, membership acquisition, and program to ensure the effective implementation of organizational DEI initiatives and alternative program delivery models.
Ensure compliance with GSCO policies and operational guidelines.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
Bachelor's degree in relevant field or equivalent experience and a minimum of 3 years of relevant experience in diversity and inclusion programs, community organizing, nonprofit management or related programs; or an equivalent combination of skills and experience.
Experience
Experience working with diverse populations, with demonstrated personal and professional commitment to pluralism.
Experience in community organizing, outreach, and engagement preferred.
Supervisory experience required.
Experience leading or teaching in a virtual environment preferred.
Demonstrated success with project management working cross-functionally and working in a regional or statewide manner.
Demonstrated experience managing and collaborating with diverse stakeholders to build trust and strong partnerships across various functions and levels.
Knowledge, Skills, and Abilities
Excellent skills planning and leading cross-functional projects, including proven success in project management and in a collaborative, team environment.
Possesses a thorough understanding of community outreach and DEI principles and practices.
Ability to be a people leader and organizer.
Analytical thinker and ability to solve problems by providing practical solutions.
Ability to effectively and professionally present information and respond to questions from internal GSCO staff and external GSCO audience including staff, volunteers, Girl Scouts, parents, and the community.
Strong motivational, organizational, detail orientated and problem-solving skills.
Ability to make a work plan autonomously, track task responsibilities, and implement work plan.
Ability to manage multiple projects and deadlines, both administrative and programmatic, and to multitask and prioritize.
Must have the ability to work with and retain sensitive and/or confidential information while understanding and ensuring that it is only shared with those who are privy to such information.
Must possess the ability to communicate effectively with employees, volunteers, customers, and vendors verbally and nonverbally both in person and in writing.
Additional Requirements
Must be at least 21 years of age, with 5 years of driving experience.
Must possess a valid and current license to operate a standard motor vehicle.
Must pass all required background & motor vehicle record checks acceptable to GSCO standards.
Must be fluent in speaking, reading, & writing English.
Desired to be fluent in speaking, reading, & writing Spanish.
Salary
This position pays a range of $70,000-$85,000 per year plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Feb 29, 2024
Full time
GSCO celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado offers amazing opportunities for talented, forward-thinking, innovative individuals who share our vision of helping girls and young women change the world for the better.
Girl Scouts has been equipping girls to achieve their full potential more than 100 years-and today, Girl Scouts stands as the preeminent leadership development organization for girls, with 2.5 million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and we believe all girls should have the opportunity to reach their full potential and all girls have the power to change the world.
Here's your opportunity to enhance your career while making a difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with team members who work together to champion girl ambition. We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won't just be promoting a program. Their work will impact and change future generations!
What is a Community Connections Director?
The Community Connections Director develops and oversees the delivery of community engagement and alternative program delivery models intended to engage diverse and underrepresented communities. This position serves as a champion for and key contributor to driving membership-focused diversity, equity, and inclusion initiatives. The Community Connections Director supervises a team of Program Specialists who directly facilitate community-based programs and execute innovative programs to support member engagement. This position contributes to the achievement of statewide membership goals and is accountable to membership cultivation key performance indicators in underrepresented communities.
**It is desired that the Community Connections Director resides within (or very close proximity to) Metro Denver, Colorado, USA.
ESSENTIAL DUTIES & RESPONSIBILITIES
Community Development and Engagement
With the support of the Chief Membership & Program Officer, create an annual needs-based, data-driven comprehensive outreach and recruitment plan with measurable goals.
Design, develop, and implement innovative programs and delivery models to reach underrepresented populations.
Provide leadership and supervision to a team of Program Specialists in the delivery of community-based programs and alternative program delivery models. Supervisory responsibilities include hiring, coaching, development, and performance management functions.
Create community awareness and Girl Scout visibility through community involvement and engagement (i.e. youth coalitions, local partnerships and events geared towards underrepresented communities). Cultivate relationships with relevant community leaders, organizations, and businesses.
Diversity, Equity, and Inclusion (DEI) Strategy and Practices
Provides strategic oversight and champions efforts related to membership DEI goals.
Assesses organizational membership initiatives and makes actionable recommendations for improvement and areas of growth in DEI.
Contributes to the development and delivery of DEI-focused trainings for volunteers and community and member-facing staff roles.
Develops and manages team budgets.
Works in partnership with other operational and organizational functions to support organizational mission, goals, and strategic priorities. Aligns objectives and plans with other council initiatives and projects and represents membership DEI initiatives and alternative program delivery models on the management team.
Performs other duties as necessary or assigned.
PRIMARY CROSS-FUNCTIONAL RESPONSIBILITIES
Collaborates with other council teams including marketing, fund development, volunteer support, membership acquisition, and program to ensure the effective implementation of organizational DEI initiatives and alternative program delivery models.
Ensure compliance with GSCO policies and operational guidelines.
In accordance with the philosophy of Girl Scouts of Colorado, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description.
Support the efforts and commitments of Girl Scouts of Colorado in pluralism and diversity throughout the organization and within each community served.
Embrace diversity and inclusiveness by contributing to positive relationships between diverse racial, ethnic, and social groups in the Council as a whole and between employees and volunteers.
JOB QUALIFICATIONS
Education and/or Formal Training
Bachelor's degree in relevant field or equivalent experience and a minimum of 3 years of relevant experience in diversity and inclusion programs, community organizing, nonprofit management or related programs; or an equivalent combination of skills and experience.
Experience
Experience working with diverse populations, with demonstrated personal and professional commitment to pluralism.
Experience in community organizing, outreach, and engagement preferred.
Supervisory experience required.
Experience leading or teaching in a virtual environment preferred.
Demonstrated success with project management working cross-functionally and working in a regional or statewide manner.
Demonstrated experience managing and collaborating with diverse stakeholders to build trust and strong partnerships across various functions and levels.
Knowledge, Skills, and Abilities
Excellent skills planning and leading cross-functional projects, including proven success in project management and in a collaborative, team environment.
Possesses a thorough understanding of community outreach and DEI principles and practices.
Ability to be a people leader and organizer.
Analytical thinker and ability to solve problems by providing practical solutions.
Ability to effectively and professionally present information and respond to questions from internal GSCO staff and external GSCO audience including staff, volunteers, Girl Scouts, parents, and the community.
Strong motivational, organizational, detail orientated and problem-solving skills.
Ability to make a work plan autonomously, track task responsibilities, and implement work plan.
Ability to manage multiple projects and deadlines, both administrative and programmatic, and to multitask and prioritize.
Must have the ability to work with and retain sensitive and/or confidential information while understanding and ensuring that it is only shared with those who are privy to such information.
Must possess the ability to communicate effectively with employees, volunteers, customers, and vendors verbally and nonverbally both in person and in writing.
Additional Requirements
Must be at least 21 years of age, with 5 years of driving experience.
Must possess a valid and current license to operate a standard motor vehicle.
Must pass all required background & motor vehicle record checks acceptable to GSCO standards.
Must be fluent in speaking, reading, & writing English.
Desired to be fluent in speaking, reading, & writing Spanish.
Salary
This position pays a range of $70,000-$85,000 per year plus benefits (including mileage reimbursement)
Benefits
403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
Health Insurance
PPO: 94% Employer Paid Premium for Employee Only Coverage
HDHP: 100% Employer Paid Premium for Employee Only Coverage
Dental Insurance (68% Employer Paid for Employee Coverage)
Vision Insurance
Short Term Disability - 100% Employer Paid
Long Term Disability - 100% Employer Paid
Life Insurance - fully paid by GSCO, 2x annual salary*
Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
Flexible Spending Accounts (Medical/Dependent Care)
Health Savings Account (GSCO contributes up to $500/year)
Employee Assistance Program - 100% Employer Paid
Headspace (Employer Paid)
ZayZoon Pay Advances
Vacation - Employees accrue 10 vacation days per year.
Sick Leave - Employees earn one day per month.
Holidays - 10 scheduled holidays per year
Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)
This position may have the ability to work a remote/flex hybrid schedule.
We encourage applications from individuals with diverse backgrounds, including people with disabilities. Our workplace is inclusive, and we strive to create an accessible and accommodating environment for all employees. We comply with all applicable laws and regulations regarding accommodations for disabilities, including the Americans with Disabilities Act (ADA). If you are invited to interview and require accommodations, please inform us in advance so that we can make the necessary arrangements to ensure a smooth and accessible interview experience. If you have questions about accessibility or need assistance with the application process, please contact Human Resources at careers@gscolorado.org or 877-404-5708. We are here to help.
Girl Scouts of Colorado celebrates diversity and values the strengths that come with having a diverse community. People from historically marginalized groups are strongly encouraged to apply.
Girl Scouts of Colorado (GSCO) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GSCO is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GSCO are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations where we operate. GSCO will not tolerate discrimination or harassment based on any of these characteristics.
Keeping Washington Clean and Evergreen The Human Resources Office (HRO) within the Department of Ecology is looking to fill an HR Tech Consultant (Human Resource Consultant Assistant 2) position. This position is located in our Headquarters Office in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. This position is a member of the Human Resource Technical Team, that monitors and maintains Human Resource Management System (HRMS) data entry, as well as administers protected leave programs. In this role, you will exhibit excellent customer service by ensuring we have received necessary paperwork to ensure the smooth on-boarding of new employees and paperwork necessary for internal movement of Ecology employees. You will be responsible for some Human Resource Management data entry, file maintenance, and other process improvement projects. This is a great opportunity to gain entry level experience in the Human Resource field. Note: This is a non-permanent position that is scheduled to end on June 30, 2025. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Tele-work options for this position: This position will work in the office five days per week. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? You will assist your team members on the Technical Team to ensure we are receiving all necessary new hire paperwork for new employees, and for any internal movement actions for existing Ecology employees. You will help complete student loan forgiveness forms, verifications of employment forms, some inquiries from the Employment Security Department, assist with HRMS entry for select actions, and help to ensure our central files are up-to-date and maintained. What you will do:
Manage the onboarding paperwork for Washington Conservation Corps (WCC) and Ecology Youth Corps (EYC) members, by accurately entering new/rehires and separations into in the Human Resource Management System (HRMS), complete Personnel Action Forms (PA40’s) for EYC crew members and submit paperwork to our payroll partners.
Track paperwork for all Ecology hires, to ensure we are receiving all necessary new hire forms. These forms include employee information, affirmative action and demographics, I-9, new employee checklists, and emergency contact.
Complete Public Service Loan Forgiveness forms as they are received.
Receive and complete employment verifications received via telephone, fax, email, or mail by verifying employment of current or former employees in a timely manner. Process and complete necessary forms or letters, providing our payroll partners with the necessary forms to complete the request.
Assist in maintaining up-to-date position and personnel files. This includes printing completed, approved paperwork, and filing them in the appropriate place in the correct file.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. Four years of combined experience and/or education: Experience : Office experience which includes two years of customer service experience. Applicable experience may include some or all of the following:
Answering phone calls from internal and/or external customers.
Providing customer service to internal and/or external customers.
Responsibilities related to maintaining a filing system.
Responsibilities related to tracking paperwork to ensure the office has received all necessary components for the specific action intended.
Front desk/reception responsibilities.
All experience and education combinations that meet the requirements for this position: Possible Combinations College credit hours or degree. Years of required experience – as listed above. Combination 1No college credit hours or degree.4 years of office experience, which includes at least two years of customer service experience. Combination 230-59 semester or 45-89 quarter credits.3 years of office experience, which includes at least two years of customer service experience. Combination 360-89 semester or 90-134 quarter credits (AA degree).2 years of office experience, which includes at least two years of customer service experience. Combination 490-119 semester or 135-179 quarter credits.1 year of office experience, which includes experience in customer service.Combination 5 A Bachelor's Degree or above.No experience.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Mollie Clinton at Mollie.Clinton@ecy.wa.gov Please do not contact Mollie to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Feb 27, 2024
Full time
Keeping Washington Clean and Evergreen The Human Resources Office (HRO) within the Department of Ecology is looking to fill an HR Tech Consultant (Human Resource Consultant Assistant 2) position. This position is located in our Headquarters Office in Lacey, WA . Upon hire, you must live within a commutable distance from the duty station. This position is a member of the Human Resource Technical Team, that monitors and maintains Human Resource Management System (HRMS) data entry, as well as administers protected leave programs. In this role, you will exhibit excellent customer service by ensuring we have received necessary paperwork to ensure the smooth on-boarding of new employees and paperwork necessary for internal movement of Ecology employees. You will be responsible for some Human Resource Management data entry, file maintenance, and other process improvement projects. This is a great opportunity to gain entry level experience in the Human Resource field. Note: This is a non-permanent position that is scheduled to end on June 30, 2025. Agency Mission: Ecology's mission is to protect, preserve and enhance Washington's environment and to promote the wise management of our air, land, and water for the benefit of current and future generations. Program Mission: The mission of the Human Resources Office (HRO) is to develop successful employees, promote healthy and productive relationships, ensure a safe work environment and recruit great talent to achieve Ecology's Mission. Tele-work options for this position: This position will work in the office five days per week. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique? You will assist your team members on the Technical Team to ensure we are receiving all necessary new hire paperwork for new employees, and for any internal movement actions for existing Ecology employees. You will help complete student loan forgiveness forms, verifications of employment forms, some inquiries from the Employment Security Department, assist with HRMS entry for select actions, and help to ensure our central files are up-to-date and maintained. What you will do:
Manage the onboarding paperwork for Washington Conservation Corps (WCC) and Ecology Youth Corps (EYC) members, by accurately entering new/rehires and separations into in the Human Resource Management System (HRMS), complete Personnel Action Forms (PA40’s) for EYC crew members and submit paperwork to our payroll partners.
Track paperwork for all Ecology hires, to ensure we are receiving all necessary new hire forms. These forms include employee information, affirmative action and demographics, I-9, new employee checklists, and emergency contact.
Complete Public Service Loan Forgiveness forms as they are received.
Receive and complete employment verifications received via telephone, fax, email, or mail by verifying employment of current or former employees in a timely manner. Process and complete necessary forms or letters, providing our payroll partners with the necessary forms to complete the request.
Assist in maintaining up-to-date position and personnel files. This includes printing completed, approved paperwork, and filing them in the appropriate place in the correct file.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. Four years of combined experience and/or education: Experience : Office experience which includes two years of customer service experience. Applicable experience may include some or all of the following:
Answering phone calls from internal and/or external customers.
Providing customer service to internal and/or external customers.
Responsibilities related to maintaining a filing system.
Responsibilities related to tracking paperwork to ensure the office has received all necessary components for the specific action intended.
Front desk/reception responsibilities.
All experience and education combinations that meet the requirements for this position: Possible Combinations College credit hours or degree. Years of required experience – as listed above. Combination 1No college credit hours or degree.4 years of office experience, which includes at least two years of customer service experience. Combination 230-59 semester or 45-89 quarter credits.3 years of office experience, which includes at least two years of customer service experience. Combination 360-89 semester or 90-134 quarter credits (AA degree).2 years of office experience, which includes at least two years of customer service experience. Combination 490-119 semester or 135-179 quarter credits.1 year of office experience, which includes experience in customer service.Combination 5 A Bachelor's Degree or above.No experience.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Mollie Clinton at Mollie.Clinton@ecy.wa.gov Please do not contact Mollie to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 . Note: This recruitment may be used to fill other positions of the same job classification across the agency.
Multnomah County Dept. of Community Justice
Portland, Oregon
Are you a motivated community justice leader with a positive attitude and experience managing cross cultural programs?
Are you committed to helping adults involved in the criminal justice system turn their lives around to create a better future?
As a Community Justice Manager with Multnomah County's Department of Community Justice, you will be planning, directing and evaluating programs and staff delivering services to adults on formal community supervision. Your exceptional interpersonal skills, knowledge and understanding of the dynamics, cycles and impact of addiction, violence, mental illness and sexual offenses will help create positive change.
The Department of Community Justice is looking for innovative leaders who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
This recruitment will be used to fill positions within our Adult Services Division.
About the Adult Services Division:
The Adult Services Division (ASD) promotes public safety and strives to reduce recidivism while supervising over 4,000 adults sentenced to probation or released from custody on parole. Adults on supervision are held accountable through a balance of supervision, services, and sanctions designed to develop necessary skills for success, while effectively using public resources. The Division works closely with community members and partners using research and proven methods to promote positive change in the adults we supervise.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises over 4,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal Applicants:
After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
Equivalent to a Bachelor's degree with major coursework in sociology, psychology, criminal justice, administration of justice, social work or equivalent years of experience in a related field.
Must be able to pass a thorough background investigation, including being fingerprinted.
Community Justice Managers in the Adult Services Division will be required to be a certified sworn officer or the ability to become a certified sworn officer within eighteen months of hire by the Department of Public Safety Standards and Training (DPSST).
Must be a United States citizen.
Must successfully pass a physical examination and psychological evaluation (pre employment).
Must be able to exercise the powers of arrest.
May be required to carry a firearm and to supervise armed Probation and Parole Officers.
Must be able to travel to various offices/ buildings throughout Multnomah County in a timely manner.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Experience working with case management models, evidenced based practices and fidelity and continuous quality improvement.
Experience in program management and managing cross-culturally, including but not limited to: planning, organizing, staffing, directing, controlling and implementing an identified plan/concept within a diverse team and managing, leading and enhancing talents, strengths and abilities of a team.
More than 2 years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide all the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/Interviews Background Investigation/Fingerprinting Physical Examination and Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This salaried position is not eligible for overtime.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: DCJ East - North @ 1245 SE 122nd Ave, Portland
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Feb 22, 2024
Full time
Are you a motivated community justice leader with a positive attitude and experience managing cross cultural programs?
Are you committed to helping adults involved in the criminal justice system turn their lives around to create a better future?
As a Community Justice Manager with Multnomah County's Department of Community Justice, you will be planning, directing and evaluating programs and staff delivering services to adults on formal community supervision. Your exceptional interpersonal skills, knowledge and understanding of the dynamics, cycles and impact of addiction, violence, mental illness and sexual offenses will help create positive change.
The Department of Community Justice is looking for innovative leaders who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
This recruitment will be used to fill positions within our Adult Services Division.
About the Adult Services Division:
The Adult Services Division (ASD) promotes public safety and strives to reduce recidivism while supervising over 4,000 adults sentenced to probation or released from custody on parole. Adults on supervision are held accountable through a balance of supervision, services, and sanctions designed to develop necessary skills for success, while effectively using public resources. The Division works closely with community members and partners using research and proven methods to promote positive change in the adults we supervise.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises over 4,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal Applicants:
After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
Equivalent to a Bachelor's degree with major coursework in sociology, psychology, criminal justice, administration of justice, social work or equivalent years of experience in a related field.
Must be able to pass a thorough background investigation, including being fingerprinted.
Community Justice Managers in the Adult Services Division will be required to be a certified sworn officer or the ability to become a certified sworn officer within eighteen months of hire by the Department of Public Safety Standards and Training (DPSST).
Must be a United States citizen.
Must successfully pass a physical examination and psychological evaluation (pre employment).
Must be able to exercise the powers of arrest.
May be required to carry a firearm and to supervise armed Probation and Parole Officers.
Must be able to travel to various offices/ buildings throughout Multnomah County in a timely manner.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Experience working with case management models, evidenced based practices and fidelity and continuous quality improvement.
Experience in program management and managing cross-culturally, including but not limited to: planning, organizing, staffing, directing, controlling and implementing an identified plan/concept within a diverse team and managing, leading and enhancing talents, strengths and abilities of a team.
More than 2 years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide all the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/Interviews Background Investigation/Fingerprinting Physical Examination and Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This salaried position is not eligible for overtime.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: DCJ East - North @ 1245 SE 122nd Ave, Portland
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Rocky Mountain Immigrant Advocacy Network (RMIAN) provides free immigration legal services and social services to individuals in immigration detention and to children and their families throughout Colorado. RMIAN believes that justice for immigrants means justice for all.
Through the Social Service Project, RMIAN is one of few immigration legal services organizations in the country to offer integrated social service support. Founded and staffed by masters-level social workers, the Social Service Project assists particularly vulnerable detained adult immigrants, including people determined by the immigration court to be mentally incompetent to represent themselves; unaccompanied immigrant youth recently released from the custody of the Office of Refugee and Resettlement; and other youth and families who would benefit from expert guidance in navigating challenging new social structures.
RMIAN’s social workers provide wrap-around support, including help dealing with the stress of detention, healthcare advocacy, support with aspects of legal case preparation, and planning for needed services upon clients’ release from detention. For non-detained youth and their family members, social workers provide therapeutic support, connection to mental health treatment, medical care, public benefits, and other assistance, as well as ongoing support throughout clients’ legal cases.
In addition to direct client services, RMIAN’s social workers collaborate with local and national partners to educate legal and social service providers, and advocate for positive systemic change for immigrant members of our community.
Position Overview
We are seeking the right person to lead the next chapter of the Social Service Project’s vital services during a period of transition , and to manage and support a strong team of three masters-level social workers. The Director of Social Work will direct program strategy; supervise members of the team; oversee day-to-day operations, including grant management, evaluation and reporting; liaise with community partners and funders; carry a very limited caseload; and participate on RMIAN’s Leadership Team to carry out the organization’s mission and strategic priorities.
Ideal Candidate Profile
RMIAN is seeking candidates who possess a majority of the following qualities and experiences:
Interdisciplinary social work experience: To be successful within a primarily legal services setting, the ideal candidate loves working across disciplines, and has direct social work experience with diverse populations, such as people experiencing stress and instability because of housing instability, immigration, mental health and medical needs, and criminal legal and family policing systems. A master’s degree in social work from an accredited program and a Colorado LSW (or commitment to obtain one) are required for this position; a Colorado LCSW and the ability to provide clinical supervision to other social workers are an additional bonus.
A love of managing staff: This person has several years of management experience and truly enjoys helping their team members grow and develop. They have demonstrated skills with self-awareness and personal and professional growth, direct communication and feedback, empathy and active listening, coaching staff to solve problems, and expertise in time and case management. Additionally, this is someone who has knowledge of the specific well-being needs of the social work profession, including addressing vicarious trauma and burnout.
Education and collaboration: This is someone who understands how to educate and train others on the value and process of social work, ideally including previous experience collaborating with attorneys. This person is both flexible and direct, and naturally gains the trust of others. They know how to engage people’s strengths toward a goal and to give clear action steps and coaching so they can collaborate effectively.
Passion for social justice and immigration issues in the U.S.: Ideally, this person possesses some work or lived experience in the immigration space, but at a minimum, has been paying attention to the issues over the last few years, and is fired up to create change that is responsive to the needs of our clients, and is eager to learn about the legal processes and structures that impact individual case outcomes.
Strategic thinking and thought leadership: The ideal candidate has some experience zooming out from day-to-day case management to see patterns and systems issues, and is creative in imagining ways to address structural problems, especially in collaboration with partners. This is someone who knows how to foster relationships with allies across the region to accomplish more together.
Systems-thinker about client case management: Through their previous social work experience, this person has demonstrated a hunger to be organized, efficient, and effective in juggling multiple clients’ cases and demands, and has developed or strengthened systems that balance details and the big picture. This person can handle multiple tasks running in parallel and can triage to help the team meet time-sensitive deadlines while working toward larger goals.
Demonstrated commitment to antiracism, and a track record of promoting equity, justice, and inclusion in previous organizations, both internally and externally. This person has shown cultural humility working with people with diverse identities and experiences, including experiences with legal and other systems of oppression.
English and Spanish fluency are required , both oral and written.
Position Responsibilities
The Director of Social Work is responsible for the day-to-day operations of the Social Service Project, providing leadership and strategic guidance. To stay connected to the work, they maintain a very limited caseload of clients.
Program Leadership —Serve as a leader to the team, including facilitating team meetings, nurturing a culture of inclusivity and support, and identifying opportunities for professional development. Manage program contracts in collaboration with other organizational leaders. Oversee reporting requirements. Serve as a communicator and bridge between the program and the larger organization (particularly the Detention Program and Children’s Program). Identify and support related funding efforts. Guide and strengthen systems-building. Ensure compliance with all relevant policies and procedures. Guide social work-legal staff relationships alongside legal program directors.
Supervision of Staff —directly supervise three social workers (identifying support needs, training, reviewing work product, providing guidance on case management, and conducting annual reviews), and provide mentorship and case and clinical supervision. Provide effective oversight of social work practice and program obligations.
Partnerships and External Relations —serve as a public-facing representative on behalf of RMIAN’s Social Service Project, building and nurturing relationships with community partners, funders, and community collaborators. Support advocacy efforts as needed.
Client Case Management and Oversight —carry a very limited caseload, with a primary focus on being available to provide support to social workers and collaborating with attorneys. In collaboration with other members of the Social Services Project, gather, synthesize, and report program data in compliance with rigorous grant evaluation requirements. As needed, support clients’ legal cases by drafting personal declarations, writing post-release behavioral health plans, arranging forensic health evaluations, communicating with family and other support networks, and attending court hearings.
Organizational Contributions —Participate in RMIAN’s leadership team and other committees, as needed. Work within RMIAN’s mission, values and organizational commitment to justice, equity, diversity and inclusion. Serve as a liaison between Social Service Project team members and leadership team.
Additional Requirements
Master’s degree in Social Work from an accredited program
Colorado Licensed Social Worker (LSW) or commitment to apply for the Colorado LSW within the first year of employment at RMIAN.
Ability to pass required background checks
Access to reliable personal transportation
Proof of vaccination against COVID-19, or proof of eligibility for exception
Location
This position is based out of RMIAN’s office located in Westminster, Colorado. RMIAN’s operations are currently operating on a hybrid remote/in-person model requiring at least two days a week of work in RMIAN’s office or other work-related locations.
Compensation & Benefits
This is a full-time, salaried, exempt position. Salary is commensurate with experience; the range is between $80,000 and $95,000. RMIAN offers a phenomenal benefits package, which includes:
Generous paid time off with 15 days of vacation in the first year of employment and an additional 2 days for each additional year of employment, 10 sick days, 11 Federal holidays, plus, an annual week-long end of year office closure;
Excellent health insurance (100% covered by RMIAN);
Dental and vision insurance (90% covered by RMIAN);
Life insurance, professional liability insurance, and short-term disability insurance (100% covered by RMIAN);
Eligibility to participate in RMIAN’s Simple IRA retirement plan (RMIAN matches 4%);
Eligibility to participate in RMIAN’s flexible spending plan; and
Eight-week sabbatical after five years of employment.
If this position calls to you, please submit your resume and a brief note about what interests you in the position to hr@rmian.org .
Applications will be accepted on a rolling basis until the position is filled; applicants are encouraged to apply as soon as possible.
RMIAN is an equal opportunity employer and recognizes the importance of diversity in the workplace. We encourage applications from people of color, immigrants, women, members of the LGBTQ community, and other underrepresented and marginalized groups. RMIAN does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, marital status or veteran status. We are committed to providing an inclusive and welcoming environment free from discrimination.
Feb 20, 2024
Full time
Rocky Mountain Immigrant Advocacy Network (RMIAN) provides free immigration legal services and social services to individuals in immigration detention and to children and their families throughout Colorado. RMIAN believes that justice for immigrants means justice for all.
Through the Social Service Project, RMIAN is one of few immigration legal services organizations in the country to offer integrated social service support. Founded and staffed by masters-level social workers, the Social Service Project assists particularly vulnerable detained adult immigrants, including people determined by the immigration court to be mentally incompetent to represent themselves; unaccompanied immigrant youth recently released from the custody of the Office of Refugee and Resettlement; and other youth and families who would benefit from expert guidance in navigating challenging new social structures.
RMIAN’s social workers provide wrap-around support, including help dealing with the stress of detention, healthcare advocacy, support with aspects of legal case preparation, and planning for needed services upon clients’ release from detention. For non-detained youth and their family members, social workers provide therapeutic support, connection to mental health treatment, medical care, public benefits, and other assistance, as well as ongoing support throughout clients’ legal cases.
In addition to direct client services, RMIAN’s social workers collaborate with local and national partners to educate legal and social service providers, and advocate for positive systemic change for immigrant members of our community.
Position Overview
We are seeking the right person to lead the next chapter of the Social Service Project’s vital services during a period of transition , and to manage and support a strong team of three masters-level social workers. The Director of Social Work will direct program strategy; supervise members of the team; oversee day-to-day operations, including grant management, evaluation and reporting; liaise with community partners and funders; carry a very limited caseload; and participate on RMIAN’s Leadership Team to carry out the organization’s mission and strategic priorities.
Ideal Candidate Profile
RMIAN is seeking candidates who possess a majority of the following qualities and experiences:
Interdisciplinary social work experience: To be successful within a primarily legal services setting, the ideal candidate loves working across disciplines, and has direct social work experience with diverse populations, such as people experiencing stress and instability because of housing instability, immigration, mental health and medical needs, and criminal legal and family policing systems. A master’s degree in social work from an accredited program and a Colorado LSW (or commitment to obtain one) are required for this position; a Colorado LCSW and the ability to provide clinical supervision to other social workers are an additional bonus.
A love of managing staff: This person has several years of management experience and truly enjoys helping their team members grow and develop. They have demonstrated skills with self-awareness and personal and professional growth, direct communication and feedback, empathy and active listening, coaching staff to solve problems, and expertise in time and case management. Additionally, this is someone who has knowledge of the specific well-being needs of the social work profession, including addressing vicarious trauma and burnout.
Education and collaboration: This is someone who understands how to educate and train others on the value and process of social work, ideally including previous experience collaborating with attorneys. This person is both flexible and direct, and naturally gains the trust of others. They know how to engage people’s strengths toward a goal and to give clear action steps and coaching so they can collaborate effectively.
Passion for social justice and immigration issues in the U.S.: Ideally, this person possesses some work or lived experience in the immigration space, but at a minimum, has been paying attention to the issues over the last few years, and is fired up to create change that is responsive to the needs of our clients, and is eager to learn about the legal processes and structures that impact individual case outcomes.
Strategic thinking and thought leadership: The ideal candidate has some experience zooming out from day-to-day case management to see patterns and systems issues, and is creative in imagining ways to address structural problems, especially in collaboration with partners. This is someone who knows how to foster relationships with allies across the region to accomplish more together.
Systems-thinker about client case management: Through their previous social work experience, this person has demonstrated a hunger to be organized, efficient, and effective in juggling multiple clients’ cases and demands, and has developed or strengthened systems that balance details and the big picture. This person can handle multiple tasks running in parallel and can triage to help the team meet time-sensitive deadlines while working toward larger goals.
Demonstrated commitment to antiracism, and a track record of promoting equity, justice, and inclusion in previous organizations, both internally and externally. This person has shown cultural humility working with people with diverse identities and experiences, including experiences with legal and other systems of oppression.
English and Spanish fluency are required , both oral and written.
Position Responsibilities
The Director of Social Work is responsible for the day-to-day operations of the Social Service Project, providing leadership and strategic guidance. To stay connected to the work, they maintain a very limited caseload of clients.
Program Leadership —Serve as a leader to the team, including facilitating team meetings, nurturing a culture of inclusivity and support, and identifying opportunities for professional development. Manage program contracts in collaboration with other organizational leaders. Oversee reporting requirements. Serve as a communicator and bridge between the program and the larger organization (particularly the Detention Program and Children’s Program). Identify and support related funding efforts. Guide and strengthen systems-building. Ensure compliance with all relevant policies and procedures. Guide social work-legal staff relationships alongside legal program directors.
Supervision of Staff —directly supervise three social workers (identifying support needs, training, reviewing work product, providing guidance on case management, and conducting annual reviews), and provide mentorship and case and clinical supervision. Provide effective oversight of social work practice and program obligations.
Partnerships and External Relations —serve as a public-facing representative on behalf of RMIAN’s Social Service Project, building and nurturing relationships with community partners, funders, and community collaborators. Support advocacy efforts as needed.
Client Case Management and Oversight —carry a very limited caseload, with a primary focus on being available to provide support to social workers and collaborating with attorneys. In collaboration with other members of the Social Services Project, gather, synthesize, and report program data in compliance with rigorous grant evaluation requirements. As needed, support clients’ legal cases by drafting personal declarations, writing post-release behavioral health plans, arranging forensic health evaluations, communicating with family and other support networks, and attending court hearings.
Organizational Contributions —Participate in RMIAN’s leadership team and other committees, as needed. Work within RMIAN’s mission, values and organizational commitment to justice, equity, diversity and inclusion. Serve as a liaison between Social Service Project team members and leadership team.
Additional Requirements
Master’s degree in Social Work from an accredited program
Colorado Licensed Social Worker (LSW) or commitment to apply for the Colorado LSW within the first year of employment at RMIAN.
Ability to pass required background checks
Access to reliable personal transportation
Proof of vaccination against COVID-19, or proof of eligibility for exception
Location
This position is based out of RMIAN’s office located in Westminster, Colorado. RMIAN’s operations are currently operating on a hybrid remote/in-person model requiring at least two days a week of work in RMIAN’s office or other work-related locations.
Compensation & Benefits
This is a full-time, salaried, exempt position. Salary is commensurate with experience; the range is between $80,000 and $95,000. RMIAN offers a phenomenal benefits package, which includes:
Generous paid time off with 15 days of vacation in the first year of employment and an additional 2 days for each additional year of employment, 10 sick days, 11 Federal holidays, plus, an annual week-long end of year office closure;
Excellent health insurance (100% covered by RMIAN);
Dental and vision insurance (90% covered by RMIAN);
Life insurance, professional liability insurance, and short-term disability insurance (100% covered by RMIAN);
Eligibility to participate in RMIAN’s Simple IRA retirement plan (RMIAN matches 4%);
Eligibility to participate in RMIAN’s flexible spending plan; and
Eight-week sabbatical after five years of employment.
If this position calls to you, please submit your resume and a brief note about what interests you in the position to hr@rmian.org .
Applications will be accepted on a rolling basis until the position is filled; applicants are encouraged to apply as soon as possible.
RMIAN is an equal opportunity employer and recognizes the importance of diversity in the workplace. We encourage applications from people of color, immigrants, women, members of the LGBTQ community, and other underrepresented and marginalized groups. RMIAN does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, marital status or veteran status. We are committed to providing an inclusive and welcoming environment free from discrimination.
Multnomah County Dept. of Community Justice
1401 NE 68th Ave Portland, OR 97213
The Opportunity:
Are you an experienced research analyst with exceptional skills in culturally responsive, community based participatory research, data reporting, and quality assurance?
Are you experienced with applying understanding of cultures, customs, and social experiences of communities experiencing marginalization and barriers to opportunity?
Are you looking for a career where your attention to detail, strong data analysis skills, and knowledge of research ethics and best practices will contribute to improving the outcomes of people under supervision in our community?
Do you have experience applying understanding of trauma-informed practices that actively resist traumatization/retraumatization of individuals and communities to research and program evaluation activities?
Most importantly, do you thrive on working in an applied research setting with an interdisciplinary team where your analyses can directly impact programs and policies for communities of color?
If you answered “yes” to these questions, please read on!
The Community Based Research Evaluation Analyst Senior supports the Department of Community Justice (DCJ) with application of community-based methodologies and racial equity to collaboratively lead the design and implementation of research, program evaluations, and community engagement processes that responsibly seeks and prioritizes the voice of service recipients and the community, especially Black, Indigenous, Latine, Asian/American and Communities of Color.
Based on stakeholder driven input and findings, this position will recommend programmatic and administrative changes to help DCJ achieve greater equity in service administration, experiences, and outcomes. Is will also develop and implement new approaches and standards for culturally appropriate and equitable research, evaluation, and community engagement with communities of color served by DCJ
This role is responsible for:
Leading the development of evaluation and implementation of Culturally Responsive, Community Based Participatory Research, and other Community Based deconstructed methodologies and Mixed Methods research/evaluation approaches.
Applying understanding of trauma-informed practices that actively resist traumatization/retraumatization of individuals and communities while performing program evaluation activities.
Engaging and training staff, internal and external partners, service recipients, and the community in the development of study instruments and protocols.
Leading the design, conduct, and management of large, complex, innovative, multi-stakeholder research/evaluation projects and long-term initiatives.
Application of understanding of cultures, customs, and social experiences of communities experiencing marginalization and barriers to opportunity, especially for communities of color program evaluation activities.
Utilizing innovative and complex data collection approaches including surveys, interviews, focus groups, observational studies, case studies, storytelling, and deconstructed methods to support community engagement, performance management, and research/evaluation goals
Common tasks performed:
Identifying and substantiating program activities, outputs, outcomes, and design performance culturally appropriate measures to improve the cultural responsiveness of DCJ’s contractor performance management system.
Management of various complex projects/initiatives in collaboration with service providers and communities experiencing marginalization and barriers to opportunity, especially with communities of color.
Management of various projects/initiatives with an emphasis on using culturally responsive and person-centered approaches to project management.
Providing resources and training service providers, community partners, and staff to plan, implement, and oversee data collection processes and conduct analysis in a way that is responsive to the needs and preferences of different communities, especially communities of color.
Practicing knowledge of data sharing, management, and privacy best practices and regulations while collecting data and sharing processes.
Leading collaborations with DCJ colleagues to inform division and department data design, collection, analysis, sharing, and to support change utilizing a racial equity lens or framework.
The Department of Community Justice is looking for a Research & Evaluation Analyst, Senior who can demonstrate expertise in the following areas:
You have strong oral and written communication skills with the ability to build relationships in a culturally diverse environment and across many levels in the organization.
You have strong technical skills and knowledge of various methodologies.
You have a collaborative approach when working within a team.
You are a self-directed planner with exceptional time-management skills who exercises independent judgment to meet multiple project deadlines.
You demonstrate ethical research behavior when applying the principles of research and evaluation.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises approximately 7,500 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Special Knowledge, Skills, Abilities (KSA):
Thorough knowledge and understanding of cultures, customs, and social experiences of communities experiencing marginalization and barriers to opportunity, especially in communities of color.
Experience in performing community-based research activities with communities of color and agencies who serve marginalized communities.
Thorough knowledge of how equity, inclusion, implicit bias, institutional racism, and other forms of systemic oppression apply to research and evaluation activities.
EDUCATION:
Equivalent to a master's degree, with major coursework in criminal justice, social sciences including studies in applied research or evaluation subjects , psychology, or a related field.
EXPERIENCE:
Four years of increasingly responsible applied research and/or evaluation experience, including experience leading research or evaluation projects
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Feb 20, 2024
Full time
The Opportunity:
Are you an experienced research analyst with exceptional skills in culturally responsive, community based participatory research, data reporting, and quality assurance?
Are you experienced with applying understanding of cultures, customs, and social experiences of communities experiencing marginalization and barriers to opportunity?
Are you looking for a career where your attention to detail, strong data analysis skills, and knowledge of research ethics and best practices will contribute to improving the outcomes of people under supervision in our community?
Do you have experience applying understanding of trauma-informed practices that actively resist traumatization/retraumatization of individuals and communities to research and program evaluation activities?
Most importantly, do you thrive on working in an applied research setting with an interdisciplinary team where your analyses can directly impact programs and policies for communities of color?
If you answered “yes” to these questions, please read on!
The Community Based Research Evaluation Analyst Senior supports the Department of Community Justice (DCJ) with application of community-based methodologies and racial equity to collaboratively lead the design and implementation of research, program evaluations, and community engagement processes that responsibly seeks and prioritizes the voice of service recipients and the community, especially Black, Indigenous, Latine, Asian/American and Communities of Color.
Based on stakeholder driven input and findings, this position will recommend programmatic and administrative changes to help DCJ achieve greater equity in service administration, experiences, and outcomes. Is will also develop and implement new approaches and standards for culturally appropriate and equitable research, evaluation, and community engagement with communities of color served by DCJ
This role is responsible for:
Leading the development of evaluation and implementation of Culturally Responsive, Community Based Participatory Research, and other Community Based deconstructed methodologies and Mixed Methods research/evaluation approaches.
Applying understanding of trauma-informed practices that actively resist traumatization/retraumatization of individuals and communities while performing program evaluation activities.
Engaging and training staff, internal and external partners, service recipients, and the community in the development of study instruments and protocols.
Leading the design, conduct, and management of large, complex, innovative, multi-stakeholder research/evaluation projects and long-term initiatives.
Application of understanding of cultures, customs, and social experiences of communities experiencing marginalization and barriers to opportunity, especially for communities of color program evaluation activities.
Utilizing innovative and complex data collection approaches including surveys, interviews, focus groups, observational studies, case studies, storytelling, and deconstructed methods to support community engagement, performance management, and research/evaluation goals
Common tasks performed:
Identifying and substantiating program activities, outputs, outcomes, and design performance culturally appropriate measures to improve the cultural responsiveness of DCJ’s contractor performance management system.
Management of various complex projects/initiatives in collaboration with service providers and communities experiencing marginalization and barriers to opportunity, especially with communities of color.
Management of various projects/initiatives with an emphasis on using culturally responsive and person-centered approaches to project management.
Providing resources and training service providers, community partners, and staff to plan, implement, and oversee data collection processes and conduct analysis in a way that is responsive to the needs and preferences of different communities, especially communities of color.
Practicing knowledge of data sharing, management, and privacy best practices and regulations while collecting data and sharing processes.
Leading collaborations with DCJ colleagues to inform division and department data design, collection, analysis, sharing, and to support change utilizing a racial equity lens or framework.
The Department of Community Justice is looking for a Research & Evaluation Analyst, Senior who can demonstrate expertise in the following areas:
You have strong oral and written communication skills with the ability to build relationships in a culturally diverse environment and across many levels in the organization.
You have strong technical skills and knowledge of various methodologies.
You have a collaborative approach when working within a team.
You are a self-directed planner with exceptional time-management skills who exercises independent judgment to meet multiple project deadlines.
You demonstrate ethical research behavior when applying the principles of research and evaluation.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises approximately 7,500 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal candidates: After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Special Knowledge, Skills, Abilities (KSA):
Thorough knowledge and understanding of cultures, customs, and social experiences of communities experiencing marginalization and barriers to opportunity, especially in communities of color.
Experience in performing community-based research activities with communities of color and agencies who serve marginalized communities.
Thorough knowledge of how equity, inclusion, implicit bias, institutional racism, and other forms of systemic oppression apply to research and evaluation activities.
EDUCATION:
Equivalent to a master's degree, with major coursework in criminal justice, social sciences including studies in applied research or evaluation subjects , psychology, or a related field.
EXPERIENCE:
Four years of increasingly responsible applied research and/or evaluation experience, including experience leading research or evaluation projects
Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.
Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
The Multnomah County Department of Community Justice (DCJ) is seeking a Senior Manager for the Juvenile Services Division (JSD). This Senior Manager provides administration, oversight, planning and evaluation of JSD’s 64-bed regional detention facility and 16-bed Behavior Rehabilitation Services (BRS) Assessment & Evaluation (A&E) residential program. This advanced level, professional position reports directly to the JSD Director and is responsible for ensuring the safe and secure operation of Detention and the A&E Program, including strict adherence to laws, regulations and best practices.
In this role, you will plan, organize, manage, and administer operations of the juvenile detention facility and the Assessment & Evaluation (A&E) residential program. You will develop and implement programming and strategic planning; implement and assist in the development of policies, procedures, and business practices; evaluate goals, objectives, priorities, and activities to improve performance and outcomes for youth and staff; recommend and establish administrative controls and improvements to ensure safety and security; develop procedures to implement new and/or changing regulatory requirements; serve as a member of the DCJ Senior Leadership Team and the JSD Juvenile Leadership Team, and as the leader of the Detention Leadership Team.
You will direct and approve through subordinate managers the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse workforce by serving as a resource, providing direction, guidance, and leadership to staff and subordinate managers; advising subordinate managers on complex and sensitive concerns and issues; responding to and resolving confidential and sensitive inquiries; investigating complaints and recommending corrective actions as necessary; and selecting, directing, and managing the work of consultants.
You will analyze and review federal, state and local laws, regulations, policies, and procedures in order to ensure compliance with Oregon Detention Guidelines, applicable Oregon Revised Statutes (ORS), and Behavior Rehabilitation Services (BRS) Oregon Administrative Rules (OAR); serve as the Prison Rape Elimination Act (PREA) Facility Manager; conduct analysis on best practices and trends, and formulate and implement recommendations; develop, implement, and maintain quality management and change management plans and systems to ensure compliance and achieve expected outcomes.
You will develop, administer and monitor a budget of over $10 million; approve expenditures with strict adherence to County finance rules; develop justifications and make budgetary recommendations to the DCJ Executive Team; participate in forecasting additional funding requirements for staffing and resources; identify, obtain, and manage funding from grants, contracts and other funding streams; participate in the interpretation, negotiation, management, and enforcement of contracts; and coordinate the finalization of budgets to ensure the timely submission of the department budget.
Additionally, you will negotiate, problem solve, and collaborate closely with contractors and other partner organizations including the Oregon Youth Authority, Oregon Department of Human Services - Child Welfare, Multnomah County District Attorney's Office, State Court System, Multnomah Education Service District, Multnomah County Health Department, Annie E. Casey Foundation, other County departments and County Juvenile Departments, local law enforcement and state agencies.
You will also represent the county to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach; and act as representative on internal and external committees, interagency task forces, special projects, and other community outreach activities.
JSD Senior Managers are responsible for a team of 5-7 subordinate managers who oversee employees who work in Detention and Residential Services or Court and Community Supervision Services. JSD Senior Managers serve as members of the DCJ Senior Leadership Team and the JSD Juvenile Leadership Team. This Senior Manager leads the Detention Leadership Team.
The Department of Community Justice is looking for a Senior Manager/Leader who can demonstrate expertise in the following areas:
Leadership and Direction: You provide a sense of direction through a clear vision to create change in the juvenile justice system that serves the interests of multiple stakeholders including the public, justice-involved youth and their families, victims, community groups, employees, other agencies and the judiciary using evidence based practices. You bring your leadership, operational oversight and advocacy experience to the daily operations and administrative functions of the assigned division.
Networking and Collaboration: You serve on the department's Senior Leadership Team as a principal advisor and participant in decision making processes where budget and operational direction are made that impact the entire department. You represent DCJ as well as the County, to the public, other juvenile justice professionals and politicians throughout Oregon and the country through collaborative relationships and networking in an effort to identify and incorporate evidence based practices and enhance the continuum of accountability, public safety and service delivery. You also develop relationships with community partners designed to improve outcomes for youth under DCJ's supervision.
Quality Assurance, Analysis of Performance Data, Realignment, and Budget Adjustments: You maintain oversight of evidence based practices, state-wide outcome measures and department benchmarks to ensure that the department is deepening efforts in researched based practices. You will review outcome data and benchmarks through a review of management reports, research and evaluation data, results audits, performance appraisals and meetings with managers. You monitor and participate in the development and administration of the division budget, including forecasting of resources needed, expenditures, and recommend mid-year or other adjustments.
Cultural Competency: You value and respect diversity within our staff, our clients, and our community, and take seriously our responsibility to provide culturally specific services in a competent manner.
The successful candidate will possess competency and leadership skills in the following leadership traits:
Fosters high standards of ethics and integrity.
Treats others in a fair and ethical manner.
Expert listener, communicator, and facilitator.
Deals effectively with pressure.
Maintains focus and intensity and remains optimistic and persistent.
Inspires others to succeed.
Demonstrates stewardship and commitment to public service.
MULTNOMAH COUNTY
Located in northwestern Oregon at the confluence of the Columbia and Willamette Rivers, Multnomah County is at the heart of one of the most livable areas in the United States.
The County offers natural splendor and urban amenities alike: it is home to the scenic wonders of the Columbia River Gorge and the western slopes of picturesque Mt. Hood, and to the urban sophistication of Portland, Oregon's largest city. The City boasts 10,000 acres of park land in 206 locations (including the largest forested wilderness park within an American city), as well as ballet, symphony, and theater companies. In addition, sports enthusiasts can choose from the NBA Portland Trail Blazers, the Portland Winter Hawks of the Western Hockey League, the Portland Timbers Major League Soccer Team and the Portland Thorns National Women’s Soccer League. The County's diverse population has grown in recent years to more than 735,000 and the metro area is over 2 million.
MULTNOMAH COUNTY GOVERNMENT
The County is governed by a Board of County Commissioners, consisting of four non-partisan members elected from designated districts, and the Board Chair, who is elected at large. The Chair also provides executive direction as the County's CEO.
The County provides diverse services to the community, including libraries, road maintenance, social services, health clinics, regulatory health services, supervision and custody of justice-involved youth and adults, criminal prosecution, and law enforcement for unincorporated areas.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises over 4,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
SERVING THE PUBLIC, EVEN DURING DISASTERS
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex; 1401 NE 68th Ave, Portland OR 97213
Telework (Remote): This position is not eligible for telework.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Feb 16, 2024
Full time
The Multnomah County Department of Community Justice (DCJ) is seeking a Senior Manager for the Juvenile Services Division (JSD). This Senior Manager provides administration, oversight, planning and evaluation of JSD’s 64-bed regional detention facility and 16-bed Behavior Rehabilitation Services (BRS) Assessment & Evaluation (A&E) residential program. This advanced level, professional position reports directly to the JSD Director and is responsible for ensuring the safe and secure operation of Detention and the A&E Program, including strict adherence to laws, regulations and best practices.
In this role, you will plan, organize, manage, and administer operations of the juvenile detention facility and the Assessment & Evaluation (A&E) residential program. You will develop and implement programming and strategic planning; implement and assist in the development of policies, procedures, and business practices; evaluate goals, objectives, priorities, and activities to improve performance and outcomes for youth and staff; recommend and establish administrative controls and improvements to ensure safety and security; develop procedures to implement new and/or changing regulatory requirements; serve as a member of the DCJ Senior Leadership Team and the JSD Juvenile Leadership Team, and as the leader of the Detention Leadership Team.
You will direct and approve through subordinate managers the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse workforce by serving as a resource, providing direction, guidance, and leadership to staff and subordinate managers; advising subordinate managers on complex and sensitive concerns and issues; responding to and resolving confidential and sensitive inquiries; investigating complaints and recommending corrective actions as necessary; and selecting, directing, and managing the work of consultants.
You will analyze and review federal, state and local laws, regulations, policies, and procedures in order to ensure compliance with Oregon Detention Guidelines, applicable Oregon Revised Statutes (ORS), and Behavior Rehabilitation Services (BRS) Oregon Administrative Rules (OAR); serve as the Prison Rape Elimination Act (PREA) Facility Manager; conduct analysis on best practices and trends, and formulate and implement recommendations; develop, implement, and maintain quality management and change management plans and systems to ensure compliance and achieve expected outcomes.
You will develop, administer and monitor a budget of over $10 million; approve expenditures with strict adherence to County finance rules; develop justifications and make budgetary recommendations to the DCJ Executive Team; participate in forecasting additional funding requirements for staffing and resources; identify, obtain, and manage funding from grants, contracts and other funding streams; participate in the interpretation, negotiation, management, and enforcement of contracts; and coordinate the finalization of budgets to ensure the timely submission of the department budget.
Additionally, you will negotiate, problem solve, and collaborate closely with contractors and other partner organizations including the Oregon Youth Authority, Oregon Department of Human Services - Child Welfare, Multnomah County District Attorney's Office, State Court System, Multnomah Education Service District, Multnomah County Health Department, Annie E. Casey Foundation, other County departments and County Juvenile Departments, local law enforcement and state agencies.
You will also represent the county to the public, elected officials, other agencies, governments, and organizations including making presentations, participating in meetings, and conducting community outreach; and act as representative on internal and external committees, interagency task forces, special projects, and other community outreach activities.
JSD Senior Managers are responsible for a team of 5-7 subordinate managers who oversee employees who work in Detention and Residential Services or Court and Community Supervision Services. JSD Senior Managers serve as members of the DCJ Senior Leadership Team and the JSD Juvenile Leadership Team. This Senior Manager leads the Detention Leadership Team.
The Department of Community Justice is looking for a Senior Manager/Leader who can demonstrate expertise in the following areas:
Leadership and Direction: You provide a sense of direction through a clear vision to create change in the juvenile justice system that serves the interests of multiple stakeholders including the public, justice-involved youth and their families, victims, community groups, employees, other agencies and the judiciary using evidence based practices. You bring your leadership, operational oversight and advocacy experience to the daily operations and administrative functions of the assigned division.
Networking and Collaboration: You serve on the department's Senior Leadership Team as a principal advisor and participant in decision making processes where budget and operational direction are made that impact the entire department. You represent DCJ as well as the County, to the public, other juvenile justice professionals and politicians throughout Oregon and the country through collaborative relationships and networking in an effort to identify and incorporate evidence based practices and enhance the continuum of accountability, public safety and service delivery. You also develop relationships with community partners designed to improve outcomes for youth under DCJ's supervision.
Quality Assurance, Analysis of Performance Data, Realignment, and Budget Adjustments: You maintain oversight of evidence based practices, state-wide outcome measures and department benchmarks to ensure that the department is deepening efforts in researched based practices. You will review outcome data and benchmarks through a review of management reports, research and evaluation data, results audits, performance appraisals and meetings with managers. You monitor and participate in the development and administration of the division budget, including forecasting of resources needed, expenditures, and recommend mid-year or other adjustments.
Cultural Competency: You value and respect diversity within our staff, our clients, and our community, and take seriously our responsibility to provide culturally specific services in a competent manner.
The successful candidate will possess competency and leadership skills in the following leadership traits:
Fosters high standards of ethics and integrity.
Treats others in a fair and ethical manner.
Expert listener, communicator, and facilitator.
Deals effectively with pressure.
Maintains focus and intensity and remains optimistic and persistent.
Inspires others to succeed.
Demonstrates stewardship and commitment to public service.
MULTNOMAH COUNTY
Located in northwestern Oregon at the confluence of the Columbia and Willamette Rivers, Multnomah County is at the heart of one of the most livable areas in the United States.
The County offers natural splendor and urban amenities alike: it is home to the scenic wonders of the Columbia River Gorge and the western slopes of picturesque Mt. Hood, and to the urban sophistication of Portland, Oregon's largest city. The City boasts 10,000 acres of park land in 206 locations (including the largest forested wilderness park within an American city), as well as ballet, symphony, and theater companies. In addition, sports enthusiasts can choose from the NBA Portland Trail Blazers, the Portland Winter Hawks of the Western Hockey League, the Portland Timbers Major League Soccer Team and the Portland Thorns National Women’s Soccer League. The County's diverse population has grown in recent years to more than 735,000 and the metro area is over 2 million.
MULTNOMAH COUNTY GOVERNMENT
The County is governed by a Board of County Commissioners, consisting of four non-partisan members elected from designated districts, and the Board Chair, who is elected at large. The Chair also provides executive direction as the County's CEO.
The County provides diverse services to the community, including libraries, road maintenance, social services, health clinics, regulatory health services, supervision and custody of justice-involved youth and adults, criminal prosecution, and law enforcement for unincorporated areas.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises over 4,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
SERVING THE PUBLIC, EVEN DURING DISASTERS
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex; 1401 NE 68th Ave, Portland OR 97213
Telework (Remote): This position is not eligible for telework.
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a SAF Programs Manager in the North Carolina region supporting Ft. Bragg WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management : Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management : Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED : Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on FLSA status and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a SAF Programs Manager in the North Carolina region supporting Ft. Bragg WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management : Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management : Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED : Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on FLSA status and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Southern California Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the San Diego community. This is a temporary position that will last through approximately August. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. WHERE YOUR CAREER IS A FORCE GOOD 1: Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2: Develop and implement a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. 3: Recruit and train volunteers in the delivery of SAF programs and services, Training Services, Disaster Cycle Services, and provide support to Armed Forces Blood Services. Supervise volunteer staff in their daily work responsibilities. 4: Ensure the delivery of core programs and services to clients. Supports other lines of ARC services. May conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 5: Monitor and report on service delivery outcome. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. 6: Input and evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Make recommendations for continuous improvement to ensure metrics are consistently met. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is (CA): $66,560 - $67,891 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team. For mobile positions: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. Responsible for proper wear and maintenance of daily OCONUS Red Cross Duty Uniform. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures, but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. in the community. The American Red Cross is currently seeking a full-time Regional Program Specialist in our Southern California Region to support the Service to Armed Forces and International Services (SAF-IS) missions throughout the San Diego community. This is a temporary position that will last through approximately August. Job Summary The SAF-IS Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. WHERE YOUR CAREER IS A FORCE GOOD 1: Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations or information sessions. 2: Develop and implement a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on a military installation. 3: Recruit and train volunteers in the delivery of SAF programs and services, Training Services, Disaster Cycle Services, and provide support to Armed Forces Blood Services. Supervise volunteer staff in their daily work responsibilities. 4: Ensure the delivery of core programs and services to clients. Supports other lines of ARC services. May conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. 5: Monitor and report on service delivery outcome. Interact with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. 6: Input and evaluate Service Delivery Data for consistency completeness, accuracy, reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Make recommendations for continuous improvement to ensure metrics are consistently met. Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. Pay Information: The salary range for this position is (CA): $66,560 - $67,891 Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED Education: Bachelor's degree required. Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Ability to work on a team. For mobile positions: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. Responsible for proper wear and maintenance of daily OCONUS Red Cross Duty Uniform. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Travel: Travel may be required. A current, valid driver's license with good driving record is required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager at Fort Sill, Oklahoma and surrounding areas to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management : Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management : Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED : Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge, and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment MOBILE STAFF (Overseas settings only): In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobility Requirements: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on FLSA status and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager at Fort Sill, Oklahoma and surrounding areas to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management : Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management : Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED : Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge, and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment MOBILE STAFF (Overseas settings only): In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobility Requirements: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on FLSA status and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Job Description WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Non-Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions to cover Camp Zama, Camp Fuji, and other installations on the main island of Honshu. Candidate must have SOFA status and base access. Housing and relocation expenses are not provided. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Non - Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager at Fort Jackson, South Carolina and surrounding areas including Shaw Air Force Base to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management : Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management : Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED : Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge, and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment MOBILE STAFF (Overseas settings only): In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobility Requirements: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on FLSA status and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Mobile SAF-IS Regional Program Manager at Fort Jackson, South Carolina and surrounding areas including Shaw Air Force Base to support the Service to Armed Forces and International Services Division mission. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: Manages and administers the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. Also responsible for the management and administration of American Red Cross Service to the Armed Forces (SAF) and International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL), within their area of jurisdiction. This is accomplished through managing volunteers and working with other Red Cross departments. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach : Serves as the “face” of the Red Cross at assigned location. Builds strong relationships with military leadership, key organizations, and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions Builds community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities to spread the Red Cross Mission and service. Volunteer Management : Manages a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community. Manages Volunteers who will be the primary resource to administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures. When volunteers are unavailable, the manager is responsible in delivering the mission specific services. Develop and implement local needs assessment and Volunteer Program Plan through utilizing process established by Volunteer Resources. Recruits and trains leadership volunteers to support placement and supervision of staff and programs in the delivery of SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and providing support to Armed Forces Blood Services. Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers within the local footprint. Service Delivery Management : Ensures the consistent delivery of SAF and IS U.S. services to all clients in their area. Provides supervision of volunteer Service Delivery staff. Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. Ensures community outreach, to include command meetings and education briefings, presentations, or workshops Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. Manages support services to military members and their families to include family follow-up information and referrals; and other related services. Provides support for the emergency communications center with local information, as appropriate. Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available. Financial and Reporting Management : Develops and manages budgets and expenditures to ensure programs are operating within budget to support all programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED : Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. Experience: A minimum of five years related experience in program management or related field is required. Managerial Experience: n/a Skills and Abilities: Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. The ability to balance multiple priorities is essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services is strongly desired. A current, valid driver's license with good driving record is required. Work Conditions: Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge, and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment MOBILE STAFF (Overseas settings only): In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobility Requirements: U.S. citizenship is required. Must be able to obtain a secret security clearance and a no-fee U.S. passport. Worldwide mobility is a condition of employment and an essential function of this position. Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families. Must meet strict medical and physical requirements, including immunizations required by the U.S. military. May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on FLSA status and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Region. This position will travel to surrounding areas and will be based in the Denver area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (Colorado) : $49,720 - $55,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a full-time Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services (SAF-IS) missions in the Greater New York Region. This position will travel to surrounding areas and will be based in the New York City area. This position is regional, but also part of our mobile staff which requires meeting strict medical and security clearances prior to employment. In this role worldwide deployment is a condition of employment. Mobile staff members typically deploy for 6 months at a time typically, approximately once every 18-24 months, and can be sent to any military base in the world. WHAT YOU NEED TO KNOW: The SAF-IS Regional Program Specialist Mobile assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures but will focused on supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the military community. Serves as part of the Hero Care Center Contingency Team. Acts as the first line of supervision and support to provide casework expertise and manage volunteers and other staff members during surge situations and disaster responses. Supports Disaster Cycle Services (DCS) as necessary in accordance with the DCS COOP SAF responsibilities. Maintains deployment readiness at all times by completing medical requirements, clearance requirements and by completing ongoing training requirements to maintain proficiency with casework and relationship management. WHERE YOUR CAREER IS A FORCE GOOD: Relationship Management and Community Outreach: Serves as the face of the Red Cross at assigned location. Assists the SAF-IS Regional Manager and/or Director in building strong relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross. Outreach includes command meetings, education briefings, presentations, or information sessions. Establish and maintain effective command relationships during deployment. Volunteer Management: Assists in the development and implementation of a strategic volunteer program to engage and enable delivery of all Red Cross programs and services on military installations and local communities within their regional jurisdiction. Recruits and trains volunteers in the delivery of SAF and IS U.S. programs and services. This may include volunteers for Red Cross Training Services, Disaster Cycle Services and providing support to Armed Forces Blood Services depending on location. Supervises volunteer staff in their daily work responsibilities. Assigns and supervises volunteers during surge situations for the Hero Care Center. Service Delivery Management: Ensures the delivery of SAF core services and IS U.S. Programs to all clients within their jurisdiction. Supports other lines of Red Cross service to ensure the delivery of Red Cross Training Services, disaster preparedness and response and Red Cross Blood Services. Services may include conducting training, meetings, presentations, and workshops as well as scheduling, recruitment, marketing and providing materials and support throughout the community. Hero Care Network Contingency Team: Serves as a Subject Matter Expert (SME) during emergency situations at the SAF Hero Care Center. Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of emergency messages between service members and their families and other services as needed. Required to provide casework services for the Hero Care center remotely to ensure continued competency. Required to support the Hero Care Centers on short notice during surge or disaster situations. This support may be on site or remote as appropriate. Must also respond to periodic readiness drills. Serves as SME, assigns responsibilities to volunteers and manages volunteer caseworkers during surge situations and disaster responses. Deployment Readiness: Mobile staff are required to deploy and maintain readiness at all times. In order to maintain their annual readiness certification, the following is required: Deployment Familiarization Training on military culture and protocols, command relationships, do’s & don’ts while deployed and scenario-based situations. Advanced leadership training and advanced casework training must be completed. All trainings must be recertified annually to ensure continued readiness Once activated for deployment, staff will meet regularly with senior leadership to ensure readiness and ability to backfill OCONUS SAF-IS Mobile positions as needed. Additional training with site specific scenarios with the current staff members at their deployment location is required. Additional deployment medical requirements must be met. Must obtain a no-fee passport prior to deployment and a Department of Defense Common Access Card (CAC) upon arrival. Reporting & Admin Support: Monitors and reports on American Red Cross Service Delivery Outcomes. Interacts with customers and other teams to obtain data to document outcomes and program results to ensure organizational accountability. Inputs and evaluates service delivery data for consistency, completeness, accuracy, and reasonableness. Generate data reports on a scheduled and/ or periodic basis for management or local command. Makes recommendations for continuous improvement to ensure metrics are consistently met. WHAT YOU NEED TO SUCCEED: Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or relevant equivalent experience is required. Experience: A minimum of three years related experience Management Experience: n/a A current, valid driver's license with good driving record is required. Requires strong computer skills. Public speaking skills and the ability to communicate effectively verbally and in writing are required. Must have strong interpersonal skills and the ability to work well in an individual or team environment. Flexibility to accommodate short notice assignments and long periods of time away from home is essential. The ability to balance multiple priorities is essential. Experience with American Red Cross programs and services is strongly desired. Familiarity with military culture, regulations and protocol is strongly desired. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) weights of up to 50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during period of major disaster. FOR MOBILE POSITIONS ONLY (Domestic and Overseas settings) Some positions are designated as “Mobile” and subject to unique job requirements. SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team. Completes all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills. Responds to emergency, surge and disaster situations, as needed. To maintain readiness, staff must: Maintain all medical and security requirements Engage in annual deployment familiarization program to include trainings and meetings When activated to deploy, participate in additional trainings and meetings to prepare for deployment OVERSEAS SETTING ONLY In addition, mobile staff based overseas may also be responsible for managing the promotion and delivery of all Red Cross services to clients within their jurisdiction. This may include: Ensuring Training Services programs are supported and promoted in their jurisdiction and that there are sufficient trained volunteers to provide classes Ensuring Disaster Cycle Services are provided including responding to local, regional and division level disasters and acting as a planning partner for local emergency management and response activities Establishing and maintaining a positive and mutually beneficial relationship with local Armed Forces Blood Service Programs The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Mobile staff requirements: SAF Mobile Staff perform the same basic job responsibilities as non-mobile staff in regions. In addition to those responsibilities, this special workforce is also required to deploy on short term temporary assignments, serving alongside military members who are deployed to designated theaters of operations anywhere in the world. Mobile staff must be ready to deploy whenever called upon, and to do so are required to meet and maintain specific medical and other readiness requirements. Requirements unique to mobile positions include the following: World-wide mobility is a condition of employment. It is an essential function of this position and employees must accept assignments anywhere in the world where we provide services to members of the U.S. military and their families. Mobile staff members must be US citizens and able to obtain/maintain a secret security clearance and no-fee U.S. passport. Must meet and maintain strict medical and physical requirements, including immunizations required by the U.S. military and Department of Defense. Responsible for proper wear and maintenance of daily Red Cross Duty Uniform, and live and work in harsh and stressful environment in conflict areas. Periodically accompanies the military on deployments. Some station offices are in remote locations without public transportation. An interim Secret Security Clearance must be obtained if SSC is not currently held. When deployed, you may be required to work 12-hour shifts, 7 days a week. Privacy is often limited, and you may have to share accommodations with co-workers, military members, etc. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments. SAF/IS employees are servant leaders supporting deployed military members through difficult and challenging issues. Candidates need to thrive on service and teamwork. Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues. Core Competencies Adaptability: Successful candidates must adjust to new situations quickly and have the ability to tackle the challenges these situations present. Independent Problem Solving: Successful candidates are capable of handling high-pressure situations by knowing who to engage in dialogue and up with actionable solutions Teamwork: Successful candidates have the ability to collaborate with team members, volunteers, and military personnel to achieve SAF/IS mission. Servant Leader: Successful candidates must be leaders who out others and the mission first. Someone who understands that deployment is a hardship, and our mission is to support our military personnel in uncomfortable situations and circumstances. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO: Starting at 15 days a year; based on FLSA status and tenure * Holidays: 11 paid holidays comprised of six core holidays and five floating holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition The salary range for this position is (NYC) : $58,458.40 - $60,000 . Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Program Manager, Disaster Services for our Florida Region supporting Jacksonville. WHAT YOU NEED TO KNOW (Job Overview): Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Candidate will be expected to deploy twice a year to any disaster in the United States. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel is required. A valid driver’s license and a clear DVR are required. Deployment required twice a year nationally. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Top Candidates will have previous volunteer management experience, GIS Mapping experience, is familiar with incident planning, and emergency management and has a passion for creating resilient communities through our preparedness programming for youth, adults, and families. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is currently seeking a Program Manager, Disaster Services for our Florida Region supporting Jacksonville. WHAT YOU NEED TO KNOW (Job Overview): Provide functional expertise to Leadership at a regional level or take full cycle responsibility to provide service delivery programs within a defined geography. Through a trained and engaged volunteer workforce, support local communities by providing services to include but are not limited to: response to recurrent local disasters (house fires, floods, etc.), capacity building for mass care service delivery, participation in the Home Fire Campaign, and direct assistance and recovery services to those impacted by disasters. Develop, guide, lead, and support team of trained volunteers, as well as implement and develop initiatives to increase Red Cross visibility through program/service delivery of disaster preparedness, response, and recovery programs. Act as a program or service subject matter expert (SME) to staff, management, volunteers and external partners. Specific duties to be assigned at the discretion of the region based on municipalities within coverage area, amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Through a team of volunteers, implement the Disaster Cycle Services program in assigned territory in alignment with established metrics. Partner with leadership and employees across the Red Cross to ensure the most collaborative, impactful, and effective delivery of services. Identify and develop volunteer leaders who can act in facilitative leader roles across the disaster cycle, coordinate internally and partner to align with government, and work to enable the entire community to participate in all phases of the disaster cycle by providing direct services and being a facilitative leader. Support and develop a volunteer team responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the development of leadership volunteers in each of the program support functional areas of the disaster cycle to meet the needs of the territory, region, state and division. May hire, train, coach, counsel, and evaluate performance of volunteer leaders and volunteers. Manage volunteer recruitment and leadership identification. Lead and support ongoing volunteer recognition and engagement opportunities. Serve in planning capacity in anticipation of larger response and recovery scenarios to include divisional coordination, multi-agency planning, and participation in local/regional/national deployment opportunities. Lead and/or assist with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. Represent Disaster Cycle Services team and be prepared to mobilize a volunteer workforce in support of disaster events across the country. Assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility. Ensure American Red Cross services are available to diverse communities. Recruit and engage diverse workforce that represents the communities we are serving. Implement the Disaster Cycle Services structure and develop the team that mobilizes the local community to prepare for, respond to and recover from emergencies, meeting the needs and expectations of clients and stakeholders. Develop human and material resources (volunteers, partners, community agencies, shelter and vendor agreements etc.) to ensure the full cycle of disaster services is delivered. Provide oversight and support to local responses through the deployment of volunteer leaders and volunteers on a daily basis in a rapid and accessible manner. Qualified and experienced volunteer leaders should be placed in key roles first. If volunteer leadership is unavailable, may serve during times of disaster as the operational leadership. Collaborate in local planning, exercises and training, including exercises called by local partners Volunteer Organizations Active in Disaster, Emergency Management Agencies and Local Emergency Planning Committees (VOADs, EMAs and LEPCs). Manage relationships with fire department leadership on home fires as a responsive deliverable. Candidate will be expected to deploy twice a year to any disaster in the United States. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor's degree required. Experience: Minimum 5 years of related experience with building, mobilizing, leading and developing volunteer teams to execute a social services program or service, or equivalent combination of education and related experience required. Management Experience: n/a Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach/mentor to accomplish work through team leaders. Develop project plans & budgets. Demonstrate in-depth knowledge of program or service, ability to create presentations and training modules, and strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements. Proven track record of collaboration with diverse groups and individuals, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “grey sky” requirements. Ability to work in a matrixed environment and on a team. Travel: Travel is required. A valid driver’s license and a clear DVR are required. Deployment required twice a year nationally. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Top Candidates will have previous volunteer management experience, GIS Mapping experience, is familiar with incident planning, and emergency management and has a passion for creating resilient communities through our preparedness programming for youth, adults, and families. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights