Multnomah County Dept. of Community Justice
1401 NE 68th Ave, Portland OR 97213
THIS WORK MATTERS - Are you a juvenile justice leader motivated to remove systemic barriers? Are you a Restorative Justice Champion? Do you have a knack for leading leaders? Are you a collaborative problem solver who will go the extra mile for youth and families? Do you have strong communication skills and enjoy networking with community partners to solve big challenges? This career opportunity may be just what you’re looking for… keep reading!
The Multnomah County Department of Community Justice Juvenile Services Division strives to be a National Model for Juvenile Justice where integrity, commitment, leadership, diversity, inclusion, and compassion are the foundation. The purpose of this integral position is to provide administration, oversight, planning and evaluation of restorative initiatives, courtyard cafe, and residential programming, assisting in the operations of the Juvenile Services Division.
This advanced level, professional position reports to the Juvenile Services Division (JSD) Director and provides oversight, supervision, and leadership to the Restorative Practice Team, Courtyard Cafe, and Assessment and Evaluation Program.
The Department of Community Justice is looking for a Senior Leader who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development : You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
The essential functions of this position include:
Oversight, supervision, and leadership to the Restorative Practice Team and Assessment and Evaluation Program
Direct the managers who lead the day-to-day operations of the Assessment and Evaluation (A&E), Courtyard Cafe, and Restorative Services programs.
For the A&E Program, this includes ensuring adherence to Behavioral Rehabilitation Services (BRS) standards as set forth by Oregon Health Authority (OHA) and reviewed by regular audits.
Supervision of staff that includes:
Supervision of two A&E Managers and the A&E Program
Supervision of the Courtyard Cafe Manager and Nutrition Services Program
Supervision of the Restorative Practices Program
Manage 20% of JSD’s FTEs.
Establishes expectations and provides employee performance feedback.
Create a positive work environment and employ a strength-based approach to supervising staff.
Respond to and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
Develop and coordinate professional staff development.
Development and management of the budget, contract monitoring, purchasing and accounting functions
Develop justifications and make budgetary recommendations to the DCJ Executive Team for the $6.1 million (approx.) of the JSD budget that they will be responsible for.
Develop, administer, assist, and monitor program budgets.
Assist the Juvenile Services Division Director in preparation, management and oversight of contracts and service delivery.
Forecasts and projects expenditure/revenue impacts and reallocates resources as necessary.
Plan, organize, direct, manage, coordinate and evaluate A&E and restorative programs in JSD.
Assist in the coordination and development of the Juvenile Crime Prevention Plan.
Approve expenditures with strict adherence to County Finance Administrative Procedures.
Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
Recommend and establish administrative controls and improvements.
Identify, obtain, and manage funding from grants, contracts and other funding streams
Clinical Direction and Oversight for Assessment & Evaluation Behavioral Residential Program
Provide oversight of clinical operations of the program.
Implementation of therapeutic interventions and evidence-based practices.
Collaboration with internal and external stakeholders to include other county agencies, clients/families, and community providers to ensure accessibility of services to clients and appropriateness of referral and placements.
Monitoring and evaluating the effectiveness of programming.
Ensure that treatment programs effectively integrate community supervision, safety, and clinical protocols and mandates.
Initiate continuous program improvement efforts.
Program development, planning, coordination, and implementation
Lead in the development and implementation of policies, procedures, and practices for improved outcomes.
Monitors employee compliance with policy and procedure and keeps JSD Director advised of staff issues.
Set goals and objectives for the unit in alignment with the Department’s overall mission and vision.
Continuously review and evaluate the quality of services provided by individual work teams.
Provide leadership, strategy, and advice, driving the programmatic work of the Restorative Practices team.
The Restorative Practices team includes the Hands of Wonder garden, Detention restorative practice coordinator, and Court and Community Services restorative practice coordinator.
The programmatic work includes developing and implementing restorative practice training programs, designing and facilitating, restorative circles or meetings, creating policies and procedures for restorative approaches, evaluating the effectiveness of restorative interventions, and collaborating with other internal and external stakeholders to promote restorative practices.
Provide leadership for interagency collaborations that will improve policies and procedures to better youth and families impacted by the Juvenile Justice system.
Research evidence based practices related to subject matter expertise, including topics on trauma, cultural responsivity, and reducing overrepresentation of marginalized populations in the Juvenile Justice system.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
6 years of experience that demonstrates the ability to perform the essential functions of this position as listed above;
Bachelor’s degree, or equivalent experience, in Criminal Justice, Child Psychology, Social Work, Counseling, or a related field;
Must be able to pass a thorough background investigation, including being fingerprinted.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Licensed in a behavioral health field or qualify as a QMHP per OAR 309-019-0125 , with the ability to clinically supervise staff with the same credentials.
Juvenile justice experience
Restorative Practice experience
Management/Senior Leadership Experience
Behavioral Residential Services experience
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland, OR 97202
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Apr 23, 2024
Full time
THIS WORK MATTERS - Are you a juvenile justice leader motivated to remove systemic barriers? Are you a Restorative Justice Champion? Do you have a knack for leading leaders? Are you a collaborative problem solver who will go the extra mile for youth and families? Do you have strong communication skills and enjoy networking with community partners to solve big challenges? This career opportunity may be just what you’re looking for… keep reading!
The Multnomah County Department of Community Justice Juvenile Services Division strives to be a National Model for Juvenile Justice where integrity, commitment, leadership, diversity, inclusion, and compassion are the foundation. The purpose of this integral position is to provide administration, oversight, planning and evaluation of restorative initiatives, courtyard cafe, and residential programming, assisting in the operations of the Juvenile Services Division.
This advanced level, professional position reports to the Juvenile Services Division (JSD) Director and provides oversight, supervision, and leadership to the Restorative Practice Team, Courtyard Cafe, and Assessment and Evaluation Program.
The Department of Community Justice is looking for a Senior Leader who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development : You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
The essential functions of this position include:
Oversight, supervision, and leadership to the Restorative Practice Team and Assessment and Evaluation Program
Direct the managers who lead the day-to-day operations of the Assessment and Evaluation (A&E), Courtyard Cafe, and Restorative Services programs.
For the A&E Program, this includes ensuring adherence to Behavioral Rehabilitation Services (BRS) standards as set forth by Oregon Health Authority (OHA) and reviewed by regular audits.
Supervision of staff that includes:
Supervision of two A&E Managers and the A&E Program
Supervision of the Courtyard Cafe Manager and Nutrition Services Program
Supervision of the Restorative Practices Program
Manage 20% of JSD’s FTEs.
Establishes expectations and provides employee performance feedback.
Create a positive work environment and employ a strength-based approach to supervising staff.
Respond to and resolve confidential and sensitive inquiries; investigate complaints and recommend corrective actions as necessary.
Develop and coordinate professional staff development.
Development and management of the budget, contract monitoring, purchasing and accounting functions
Develop justifications and make budgetary recommendations to the DCJ Executive Team for the $6.1 million (approx.) of the JSD budget that they will be responsible for.
Develop, administer, assist, and monitor program budgets.
Assist the Juvenile Services Division Director in preparation, management and oversight of contracts and service delivery.
Forecasts and projects expenditure/revenue impacts and reallocates resources as necessary.
Plan, organize, direct, manage, coordinate and evaluate A&E and restorative programs in JSD.
Assist in the coordination and development of the Juvenile Crime Prevention Plan.
Approve expenditures with strict adherence to County Finance Administrative Procedures.
Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
Recommend and establish administrative controls and improvements.
Identify, obtain, and manage funding from grants, contracts and other funding streams
Clinical Direction and Oversight for Assessment & Evaluation Behavioral Residential Program
Provide oversight of clinical operations of the program.
Implementation of therapeutic interventions and evidence-based practices.
Collaboration with internal and external stakeholders to include other county agencies, clients/families, and community providers to ensure accessibility of services to clients and appropriateness of referral and placements.
Monitoring and evaluating the effectiveness of programming.
Ensure that treatment programs effectively integrate community supervision, safety, and clinical protocols and mandates.
Initiate continuous program improvement efforts.
Program development, planning, coordination, and implementation
Lead in the development and implementation of policies, procedures, and practices for improved outcomes.
Monitors employee compliance with policy and procedure and keeps JSD Director advised of staff issues.
Set goals and objectives for the unit in alignment with the Department’s overall mission and vision.
Continuously review and evaluate the quality of services provided by individual work teams.
Provide leadership, strategy, and advice, driving the programmatic work of the Restorative Practices team.
The Restorative Practices team includes the Hands of Wonder garden, Detention restorative practice coordinator, and Court and Community Services restorative practice coordinator.
The programmatic work includes developing and implementing restorative practice training programs, designing and facilitating, restorative circles or meetings, creating policies and procedures for restorative approaches, evaluating the effectiveness of restorative interventions, and collaborating with other internal and external stakeholders to promote restorative practices.
Provide leadership for interagency collaborations that will improve policies and procedures to better youth and families impacted by the Juvenile Justice system.
Research evidence based practices related to subject matter expertise, including topics on trauma, cultural responsivity, and reducing overrepresentation of marginalized populations in the Juvenile Justice system.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
6 years of experience that demonstrates the ability to perform the essential functions of this position as listed above;
Bachelor’s degree, or equivalent experience, in Criminal Justice, Child Psychology, Social Work, Counseling, or a related field;
Must be able to pass a thorough background investigation, including being fingerprinted.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Licensed in a behavioral health field or qualify as a QMHP per OAR 309-019-0125 , with the ability to clinically supervise staff with the same credentials.
Juvenile justice experience
Restorative Practice experience
Management/Senior Leadership Experience
Behavioral Residential Services experience
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
ADDITIONAL INFORMATION
Type of Position: This is a salaried position.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: Juvenile Justice Complex @ 1401 NE 68th Ave, Portland, OR 97202
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Illinois Department of Human Services
Park Forest, IL
Habilitation Program Coordinator (Upward Mobility) - # 36845
*** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link below to your browser)
https://illinois.jobs2web.com/job-invite/36845/
Agency : Department of Human Services
Location: Park Forest, IL, US, 60466-1200
Job Requisition ID: 36845
Opening Date: 04/19/2024
Closing Date: 05/02/2024
Salary: Anticipated Salary: $5,051 - $7,424 per month ($60,612 - $89,088 per year)
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 36845
Position Overview
The Division of Developmental Disabilities is seeking to hire a Habilitation Program Coordinator for the Ludeman Developmental Center located in Park Forest, Illinois to serve as a Qualified Intellectual Disabilities Professional (QIDP)/Team Leader of Inter-disciplinary (ID) Team meetings with caseloads. Integrates, coordinates and monitors Individual Program Plans. Counts data to determine clinical needs and uses data to support clinical changes. Provides guidance and direction to teams. Provides program compliance assessments and other habilitation services. Travels in the performance of job duties.
Job Responsibilities
Serves as QIDP/Team Leader for ID Team Meetings.
Monitors, reviews, evaluates and counts data for individual programming to assess progress toward habilitation goals and objectives.
Observes individuals during their activities of daily living and active treatment and communicates with each on a daily basis.
Coordinates services both in and outside the Center to implement active habilitation according to the plan established by the interdisciplinary team.
Conducts in-services and workshops for employees as part of ongoing training and to qualify staff for promotions.
Conducts community placement activities.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a bachelor's degree in a human services professional field (e.g., sociology, special education, rehabilitation counseling, psychology). A doctor of medicine or osteopathy or a registered nurse will also meet required education and training requirements.
Additionally requires one (1) year of experience working directly with persons with intellectual or other developmental disabilities in addition to the education and training stated above.
This class is included as an Upward Mobility Program credential title.
Preferred Qualifications
One (1) year of professional experience in applying the principles and practices for the habilitation and training of individuals with developmental disabilities.
One (1) year of experience communicating effectively both orally and in writing.
One (1) year of professional experience administering a habilitation and training program for a public or private organization.
One (1) year of professional experience dealing with sensitive situations in relation to staff, individuals and the legal guardian of families and individuals.
One (1) year of professional experience directing a team in development and reviewing individual habilitation plans for a public or private organization.
One (1) year of professional experience coordinating services to implement active habilitation plans.
Conditions of Employment
Appointees are required to have successfully completed a department training program designed specifically for the Qualified Intellectual Disabilities Professional before the completion of her/his probationary period.
Requires the ability to work after business hours, weekends, and holidays.
Requires the ability to utilize office equipment, including personal computers.
Requires the ability to physically restrain individuals as necessary to prevent injury to individual or others.
Requires the ability to travel in the performance of job duties.
Requires the ability to pass and maintain Cardiopulmonary Resuscitation (CPR) and Restraints Training.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: various shifts, see below
Mon - Fri, 8:00am - 4:30pm
Working one late day (12:30pm - 9:00pm), one early day (6:00am - 2:30pm) and one weekend day (8:30am - 5:00pm) per month
Clinical Services Work Location: 114 N Orchard Dr Park Forest, IL 60466-1200
Division of Developmental Disabilities
Ludeman Developmental Center
Unit 2 Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
10 Weeks Paid Maternity/Paternity Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Must apply online.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
Apr 23, 2024
Full time
Habilitation Program Coordinator (Upward Mobility) - # 36845
*** MUST APPLY ON OUR WEBSITE **** (Please copy and paste the link below to your browser)
https://illinois.jobs2web.com/job-invite/36845/
Agency : Department of Human Services
Location: Park Forest, IL, US, 60466-1200
Job Requisition ID: 36845
Opening Date: 04/19/2024
Closing Date: 05/02/2024
Salary: Anticipated Salary: $5,051 - $7,424 per month ($60,612 - $89,088 per year)
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
***MUST APPLY ONLINE ***
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 36845
Position Overview
The Division of Developmental Disabilities is seeking to hire a Habilitation Program Coordinator for the Ludeman Developmental Center located in Park Forest, Illinois to serve as a Qualified Intellectual Disabilities Professional (QIDP)/Team Leader of Inter-disciplinary (ID) Team meetings with caseloads. Integrates, coordinates and monitors Individual Program Plans. Counts data to determine clinical needs and uses data to support clinical changes. Provides guidance and direction to teams. Provides program compliance assessments and other habilitation services. Travels in the performance of job duties.
Job Responsibilities
Serves as QIDP/Team Leader for ID Team Meetings.
Monitors, reviews, evaluates and counts data for individual programming to assess progress toward habilitation goals and objectives.
Observes individuals during their activities of daily living and active treatment and communicates with each on a daily basis.
Coordinates services both in and outside the Center to implement active habilitation according to the plan established by the interdisciplinary team.
Conducts in-services and workshops for employees as part of ongoing training and to qualify staff for promotions.
Conducts community placement activities.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires a bachelor's degree in a human services professional field (e.g., sociology, special education, rehabilitation counseling, psychology). A doctor of medicine or osteopathy or a registered nurse will also meet required education and training requirements.
Additionally requires one (1) year of experience working directly with persons with intellectual or other developmental disabilities in addition to the education and training stated above.
This class is included as an Upward Mobility Program credential title.
Preferred Qualifications
One (1) year of professional experience in applying the principles and practices for the habilitation and training of individuals with developmental disabilities.
One (1) year of experience communicating effectively both orally and in writing.
One (1) year of professional experience administering a habilitation and training program for a public or private organization.
One (1) year of professional experience dealing with sensitive situations in relation to staff, individuals and the legal guardian of families and individuals.
One (1) year of professional experience directing a team in development and reviewing individual habilitation plans for a public or private organization.
One (1) year of professional experience coordinating services to implement active habilitation plans.
Conditions of Employment
Appointees are required to have successfully completed a department training program designed specifically for the Qualified Intellectual Disabilities Professional before the completion of her/his probationary period.
Requires the ability to work after business hours, weekends, and holidays.
Requires the ability to utilize office equipment, including personal computers.
Requires the ability to physically restrain individuals as necessary to prevent injury to individual or others.
Requires the ability to travel in the performance of job duties.
Requires the ability to pass and maintain Cardiopulmonary Resuscitation (CPR) and Restraints Training.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: various shifts, see below
Mon - Fri, 8:00am - 4:30pm
Working one late day (12:30pm - 9:00pm), one early day (6:00am - 2:30pm) and one weekend day (8:30am - 5:00pm) per month
Clinical Services Work Location: 114 N Orchard Dr Park Forest, IL 60466-1200
Division of Developmental Disabilities
Ludeman Developmental Center
Unit 2 Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Social Services
About the Agency:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
10 Weeks Paid Maternity/Paternity Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Must apply online.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary:
KIND seeks a Senior Social Services Coordinator to serve alongside the Social Services Management team. Senior Social Services Coordinators provide therapeutic support to high-risk cases, clinical consultations, and contribute to the design and implementation of trauma informed outreach and training within KIND and to external partners.
Essential Functions:
Supports the development of programmatic framework for Social Services including metrics, logic models, and narratives, for grant applications and reports.
Supports fundraising and development efforts, as well as grant reporting for the Social Services team.
Provides consultation on high risk and vulnerable cases across KIND offices.
Creates, updates, and implements ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook.
Creates, updates, and implements guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws.
Creates and implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys with a focus on trauma informed care.
Creates guidelines and leads Social Services team on self-care, wellness, prevention of vicarious trauma and burnout, as well as appropriate professionalism in client relations.
Maintains working partnership with local graduate program and provide supervision to graduate level interns from social work/mental health programs.
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular check-ins of social service interns.
Consults and works regularly with KIND staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and social service needs.
Evaluates and provides expert consultation to the Social Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management.
Directs client work, technical assistance, therapeutic supports, training, and outreach.
Works with small caseload of high-needs clients utilizing a range of therapeutic interventions with an emphasis on screening for trauma, establishing safety, building trust, increasing coping strategies, and providing in-depth support during legal proceedings.
Conducts needs assessment with KIND’s U.S./Mexico Special Programs team to design and implement quarterly trainings for staff and PBAs. Trainings will include such topics as Trauma Informed Interviewing Skills and Culturally Responsive Practices with Indigenous Populations.
Provides technical assistance and expertise to KIND staff and community partners with an emphasis on Trauma Informed interventions when working with UAC and refugee populations.
Works with community partners to coordinate services and collaborate in efforts; with emphasis on include language access, mental health supports and avoiding re-traumatization.
Assists with trainings and presentations.
Represent KIND at local coalitions, courts, and agencies.
Qualifications and Requirements:
Graduate degree in social work or related field or 6 years of work experience, combined with Undergraduate degree in social work or related field, in lieu of advanced degree.
Depending on location- at least 2 years of experience working with Tender Age children, foster care, at risk youth.
Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practices, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing an oral communication skill.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Advanced fluency in English and Spanish, spoken and written, required.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment. Ability to prioritize tasks and to delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
Salary Range: $61,360 - $76,700 a year
Our Benefits
Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.
Pre-tax flexible spending account (FSA) for both medical and dependent care.
Pre-tax transit and parking spending account.
Employer-paid life insurance and accidental death and dismemberment insurance.
Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here .
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link .
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Apr 16, 2024
Full time
About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary:
KIND seeks a Senior Social Services Coordinator to serve alongside the Social Services Management team. Senior Social Services Coordinators provide therapeutic support to high-risk cases, clinical consultations, and contribute to the design and implementation of trauma informed outreach and training within KIND and to external partners.
Essential Functions:
Supports the development of programmatic framework for Social Services including metrics, logic models, and narratives, for grant applications and reports.
Supports fundraising and development efforts, as well as grant reporting for the Social Services team.
Provides consultation on high risk and vulnerable cases across KIND offices.
Creates, updates, and implements ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook.
Creates, updates, and implements guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws.
Creates and implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys with a focus on trauma informed care.
Creates guidelines and leads Social Services team on self-care, wellness, prevention of vicarious trauma and burnout, as well as appropriate professionalism in client relations.
Maintains working partnership with local graduate program and provide supervision to graduate level interns from social work/mental health programs.
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular check-ins of social service interns.
Consults and works regularly with KIND staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and social service needs.
Evaluates and provides expert consultation to the Social Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management.
Directs client work, technical assistance, therapeutic supports, training, and outreach.
Works with small caseload of high-needs clients utilizing a range of therapeutic interventions with an emphasis on screening for trauma, establishing safety, building trust, increasing coping strategies, and providing in-depth support during legal proceedings.
Conducts needs assessment with KIND’s U.S./Mexico Special Programs team to design and implement quarterly trainings for staff and PBAs. Trainings will include such topics as Trauma Informed Interviewing Skills and Culturally Responsive Practices with Indigenous Populations.
Provides technical assistance and expertise to KIND staff and community partners with an emphasis on Trauma Informed interventions when working with UAC and refugee populations.
Works with community partners to coordinate services and collaborate in efforts; with emphasis on include language access, mental health supports and avoiding re-traumatization.
Assists with trainings and presentations.
Represent KIND at local coalitions, courts, and agencies.
Qualifications and Requirements:
Graduate degree in social work or related field or 6 years of work experience, combined with Undergraduate degree in social work or related field, in lieu of advanced degree.
Depending on location- at least 2 years of experience working with Tender Age children, foster care, at risk youth.
Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practices, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing an oral communication skill.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Advanced fluency in English and Spanish, spoken and written, required.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment. Ability to prioritize tasks and to delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
Salary Range: $61,360 - $76,700 a year
Our Benefits
Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.
Pre-tax flexible spending account (FSA) for both medical and dependent care.
Pre-tax transit and parking spending account.
Employer-paid life insurance and accidental death and dismemberment insurance.
Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here .
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link .
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Apr 09, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Do you have experience developing, implementing, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about co-creating human-centered, community-driven solutions that promote an equitable and effective approach to the community criminal legal and corrections systems in Oregon? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
These two positions are within the Office of Behavioral Health Services, Intensive Services Unit. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The Intensive Services Unit provides system management, coordination, and performance evaluation. Working across all levels of government, particularly county and state justice systems, this includes statutory analysis, legislative concept development, Oregon Administrative Rule analysis and management, contract development and administration, budgetary oversight, program technical assistance, trouble-shooting, barrier removal and care coordination across multiple service and funding systems including the Oregon State Hospital, Residential Treatment Systems, Community Mental Health Programs, local hospital emergency rooms, Acute Care units, Medicaid systems, Coordinated Care Organizations, and providers, with a focus on inclusion of peer run organization and consumer driven input. Further, the unit provides critical coordination with the judicial branch of government including local law enforcement, State Police and Oregon’s court systems to manage and develop behavioral health systems for people who have been committed under Oregon Revised Statutes, Chapters 161 and 426 (Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board).
Forensic Program Analyst. The purpose of this position it to coordinate Intensive Services data collection and analysis. This position is responsible for researching and recommending outcome and performance measures related to the four population areas within Intensive Services: Aid and Assist, Civil Commitment, Jail Diversion, and GEI/PSRB.
Forensic Diversion Implementation Coordinator. This position will serve as a forensic diversion programs subject matter expert who will provide oversight of program development and implementation with essential community partners and providers.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work.
Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
Desired Attributes
Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Demonstrates skills in the following areas:
Community and Partner Engagement
Contract Administration
Data Synthesis, Analysis and Reporting
Legislative Coordination
Performance / Process / Quality Improvement
Policy Advisement
Program Design, Implementation, and Evaluation
Project Management
Systems and Organizational Improvement
Expert level Technical Assistance
Mar 26, 2024
Full time
Do you have experience developing, implementing, and providing oversight of policies and programs at the community, state, and/or national level that promote equity and inclusion and reduce disparities? Are you passionate about co-creating human-centered, community-driven solutions that promote an equitable and effective approach to the community criminal legal and corrections systems in Oregon? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
These two positions are within the Office of Behavioral Health Services, Intensive Services Unit. This unit coordinates behavioral health services for individuals in Oregon most impacted by health inequalities including, but not limited to:
people who have entered the behavioral health system through Oregon’s courts and other justice involved populations.
people with complex clinical needs, often with co-occurring mental health, substance use disorders, medical issues, and sometimes intellectual disabilities and traumatic brain injuries.
In addition, many people served by this unit have suffered major trauma and continue to struggle with housing and other social determinants of health.
The Intensive Services Unit provides system management, coordination, and performance evaluation. Working across all levels of government, particularly county and state justice systems, this includes statutory analysis, legislative concept development, Oregon Administrative Rule analysis and management, contract development and administration, budgetary oversight, program technical assistance, trouble-shooting, barrier removal and care coordination across multiple service and funding systems including the Oregon State Hospital, Residential Treatment Systems, Community Mental Health Programs, local hospital emergency rooms, Acute Care units, Medicaid systems, Coordinated Care Organizations, and providers, with a focus on inclusion of peer run organization and consumer driven input. Further, the unit provides critical coordination with the judicial branch of government including local law enforcement, State Police and Oregon’s court systems to manage and develop behavioral health systems for people who have been committed under Oregon Revised Statutes, Chapters 161 and 426 (Aid and Assist, Civil Commitment, Jail Diversion, and Guilty Except for Insanity/Psychiatric Security Review Board).
Forensic Program Analyst. The purpose of this position it to coordinate Intensive Services data collection and analysis. This position is responsible for researching and recommending outcome and performance measures related to the four population areas within Intensive Services: Aid and Assist, Civil Commitment, Jail Diversion, and GEI/PSRB.
Forensic Diversion Implementation Coordinator. This position will serve as a forensic diversion programs subject matter expert who will provide oversight of program development and implementation with essential community partners and providers.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Any combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work.
Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
Desired Attributes
Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.
Demonstrates skills in the following areas:
Community and Partner Engagement
Contract Administration
Data Synthesis, Analysis and Reporting
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Expert level Technical Assistance
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
Mar 13, 2024
Full time
Prior Authorization Review Coordinator – Four Positions
Do you have an interest in helping Oregonians in need by assisting healthcare providers? Do you have at least three years of experience providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance? We look forward to hearing from you!
Work Location: Salem/Marion or Portland/Multnomah; hybrid position
What you will do!
Each of the four Prior Authorization Review (PAR) Coordinator positions below are responsible for receiving prior authorization (PA) requests for services covered by the Oregon Health Plan (OHP) and initiating the steps required to complete the processing, review and determination of the PA requests. These positions utilize Oregon Administrative Rules, member information and benefit package information to interpret applicable rules, regulation, decisions, policies and procedures to ensure that complete and accurate PA information has been received from the requestor and assisting the requester with compliance of program requirements. These positions also support Medicaid service providers by operating a provider hotline during normal business hours, and by managing a variety of tasks related to prior authorization and unit functions. These positions will also be responsible to work with policy teams to offer feedback toward process improvement and compliance with due process policies. In addition, these positions will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. We are hiring two positions to support review of Behavior Rehabilitation Services and two positions to support review of Personal Care Attendant Services.
Behavior Rehabilitation Services (2 positions). BRS is a program that utilizes a residential care or proctor care model to provide services to people who are multi-system involved. The service is intended to offer services with psychological emotional and behavioral conditions and disorders. This position is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving clinically necessary services for members younger than 21 years of age. In addition, this position will work with the OHP Medical Leadership team for both complex clinical decisions and policy and process improvement strategies. This position will ensure prior authorization criteria is met for BRS services and that services are approved in accordance with applicable BRS rules and state plan authority. This position may also assume supportive roles for the PRTF benefit program as needed.
Personal Care Attendant Services (2 positions). PCA services seek to support activities of daily living and instrumental activities of daily living for individuals diagnosed with chronic mental illness. PCA services are intended to improve or maintain an individual’s condition and mitigate further regression, minimizing the need of more acute services. PCA services need to be determined as medically necessary and medically appropriate to meet an individual’s personal care needs in their own or family home. This position is also responsible for supporting the in-home personal care program and agency with choice program. This position may also assume supportive roles to ensure prior authorization criteria is met for behavioral rehabilitation services (BRS) and psychiatric residential treatment services (PRTS) approved in accordance with applicable BRS rules, PRTS rules, and state plan authority.
OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.
What's in it for you?
We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs.
Paid Leave Days:
11 paid holidays each year
3 additional paid "Personal Business Days" each year
8 hours of paid sick leave accumulated every month
Progressive vacation leave accrual with increases every 5 years
Pension and retirement programs
Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
WHAT WE ARE LOOKING FOR:
Minimum Qualifications
Three years of experience performing public contact and/or customer service duties comparable to the work of a Public Service Representative.
At least two years of this experience must include dealing with the public in-person or by phone providing information about services and programs; explaining rules, programs, and procedures; and/or providing assistance, explaining requirements, and gaining compliance.
Desired Attributes
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
Evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.
Experience supporting the implementation of policies, projects and programs at the community, state, and/or national level that advance health equity, address systemic health disparities, and elevate the voice of community and those with lived experience.
Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized.
Knowledge of federal requirements, state rules and program requirements for the Oregon Medicaid Program.
Experience within the context of healthcare claims processing.
Ability to demonstrate advanced Microsoft Excel, Word, Outlook, and use of collaboration tools such as Microsoft Teams and SharePoint .
Demonstrates skills in the following areas:
Constructive and Collaborative Working Relationships
Critical Decision-making and Problem-solving
Customer Service and Person-centered Engagement
Workload Planning and Prioritization
Team Collaboration & Workload Collaboration
Written and oral communication, including preparation of reports and presentations
How to apply:
Complete the online application at oregonjobs.org using job number REQ-151036
Deadline: 3/17/2024
About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America, and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position Summary:
KIND seeks a Social Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The Social Services Supervisor will also oversee specific program areas and support the national Social Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. They will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions:
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices’ therapeutic programming and specific initiatives around client support.
Qualifications and Requirements:
Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required.
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practice, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Salary Range: $80,000 - $85,800 a year
Benefits: Discover the perks of working for KIND
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Mar 13, 2024
Full time
About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America, and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position Summary:
KIND seeks a Social Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The Social Services Supervisor will also oversee specific program areas and support the national Social Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. They will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions:
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices’ therapeutic programming and specific initiatives around client support.
Qualifications and Requirements:
Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required.
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practice, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Salary Range: $80,000 - $85,800 a year
Benefits: Discover the perks of working for KIND
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Support all aspects of the SBB (Specialist in Blood Banking) program, a graduate level program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). Fulfill the CAAHEP program role of educational coordinator. Provide routine to complex reference testing evaluation for the Immunohematology Reference Laboratories (IRL). Lecture and provide leadership guidance for graduate level SBB student trainees. Coordinate lectures and committee planning schedules and develop examination tests. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Lecture graduate-level SBB student trainees in both didactic and practical areas of Transfusion Medicine following regulatory standards. Coordinate faculty lectures and committee planning meeting schedule. Develop committee’s agenda to review development in immunohematology and blood banking field to ensure program is relevant and compliant with national accreditation standards established by AABB. Implement approved policy changes to lecture outlines, curriculum and impacted systems, procedures, and protocol standards. Manage the program’s student admission, interview, and selection process. Develop reference examination tests to evaluate students’ understanding of transfusion medicine theory. Perform review of serologic investigations ranging in complexity from basic to complex, antigen typing and compatibility testing. Review and approve quality control of equipment and reagents. Consult with laboratory staff to assure quality and adequacy of testing. Identify relevant project assignments for students. Monitor student performance, provide counseling, and develop improvement plan opportunities. Participate in test result entry into laboratory computer system, labeling and verification of blood products. Adhere to procedures, regulations, and good manufacturing practices (GMP) maintaining accurate, legible, and complete records Standard Schedule: Part Time, WFH, Variable Hours open to negotiation Pay Information: $40-50k/annually WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree in science or related field required and Certified Specialist in Blood Banking certification, physician, or Scientist with expertise in immunohematology and hemotheraphy. State license may be required where applicable. Responsible for maintaining currency in training as required and obtaining 12 hours of continuing education per year. Experience: Minimum 6 years high complexity testing experience that includes evidence of providing technical or clinical education or equivalent combination of education and related experience required. IRL experience and previous immunohematology case review preferred. Skills & Abilities: Excellent organizational skills and the ability to handle multiple priorities effectively. Effective communication / interpersonal skills and excellent technical skills required. Must have very good home-based internet connectivity. Working knowledge of word processing, spreadsheet, database applications. Evidence of continuing professional education is required. Ability to work on a team. Travel: May involve some travel. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): SBB (ASCP) and/or experience in a Reference Laboratory BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Support all aspects of the SBB (Specialist in Blood Banking) program, a graduate level program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). Fulfill the CAAHEP program role of educational coordinator. Provide routine to complex reference testing evaluation for the Immunohematology Reference Laboratories (IRL). Lecture and provide leadership guidance for graduate level SBB student trainees. Coordinate lectures and committee planning schedules and develop examination tests. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Lecture graduate-level SBB student trainees in both didactic and practical areas of Transfusion Medicine following regulatory standards. Coordinate faculty lectures and committee planning meeting schedule. Develop committee’s agenda to review development in immunohematology and blood banking field to ensure program is relevant and compliant with national accreditation standards established by AABB. Implement approved policy changes to lecture outlines, curriculum and impacted systems, procedures, and protocol standards. Manage the program’s student admission, interview, and selection process. Develop reference examination tests to evaluate students’ understanding of transfusion medicine theory. Perform review of serologic investigations ranging in complexity from basic to complex, antigen typing and compatibility testing. Review and approve quality control of equipment and reagents. Consult with laboratory staff to assure quality and adequacy of testing. Identify relevant project assignments for students. Monitor student performance, provide counseling, and develop improvement plan opportunities. Participate in test result entry into laboratory computer system, labeling and verification of blood products. Adhere to procedures, regulations, and good manufacturing practices (GMP) maintaining accurate, legible, and complete records Standard Schedule: Part Time, WFH, Variable Hours open to negotiation Pay Information: $40-50k/annually WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree in science or related field required and Certified Specialist in Blood Banking certification, physician, or Scientist with expertise in immunohematology and hemotheraphy. State license may be required where applicable. Responsible for maintaining currency in training as required and obtaining 12 hours of continuing education per year. Experience: Minimum 6 years high complexity testing experience that includes evidence of providing technical or clinical education or equivalent combination of education and related experience required. IRL experience and previous immunohematology case review preferred. Skills & Abilities: Excellent organizational skills and the ability to handle multiple priorities effectively. Effective communication / interpersonal skills and excellent technical skills required. Must have very good home-based internet connectivity. Working knowledge of word processing, spreadsheet, database applications. Evidence of continuing professional education is required. Ability to work on a team. Travel: May involve some travel. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): SBB (ASCP) and/or experience in a Reference Laboratory BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Job Summary
Have you ever thought about helping others achieve their goals and potential? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you.
The School of Applied Technologies is seeking a Pathway Navigator to join their team. This position is set to begin 4/1/2024 and is specially funded through a Strengthening Community Colleges grant through 2/28/2027.
As our Pathway Navigator, you work individually with students to successful completion of competency-based education (CBE) programs/courses. This is done by being a positive role model, maintaining regular contact with prospective students, current student and graduates in order to provide guidance to our students. Additionally, you assist student to overcome barriers to success in their chosen program and courses. The CBE model allows students flexibility in when they demonstrate their proficiency of specific student learning outcomes. Programs transitioning to CBE include Industrial Automation, HVAC and Welding.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Leads recruitment efforts and the development and implementation of existing and future initiatives, with a focus on enrolling students in Career and Technical Education programs that utilize Competency Based Education (CBE).
Works with college and program student advisors to assist students in all aspects of academic and career planning, including program and course information, scheduling, registration, transferring, articulation and graduation requirements.
Collaborates with other department in the college to assist in success of all students.
Maintains regular contact with prospective students, students and graduates to provide, advice, guidance, and determine appropriate services to assist the individual in achieving their goals toward future education/training and/or employment.
Assists assigned students to overcome barriers to success in their chosen program and courses.
Maintains cooperative relationships with the Dean, supervisors, other faculty, the Advisory Committee, all divisions of the College, prospective employers, and the community.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree
Two years of advising, recruitment, promotions, admissions or related experience in an educational setting (Master’s degree in Student Affairs, Higher Education, Counseling, Academic Advising, or a related field can substitute for one year of experience).
Demonstrated strong organizational, time management and planning skills.
Demonstrated excellent written and verbal communication skills to positively interact with students, faculty, and staff and to compile data and write reports as required by grant activities.
Demonstrated leadership skills and administrative skills.
Demonstrated ability to establish priorities and maintain focus through completion of projects.
Demonstrated ability to manage grant activities in support of grant objectives with minimal supervision.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Master’s degree.
Post-secondary education teaching experience
Secondary Industrial Arts teaching experience
Working Conditions
Anticipated Schedule is Monday – Friday from 8:00am – 4:30pm with occasional evening hours.
Requires skills for succeeding in an office, classroom and/or industrial laboratory setting, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office, classroom, lab, and/or clinical setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full-time, non-exempt, grant funded position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement/remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
This is a specially funded position through a Strengthening Community Colleges grant through 2/28/2027 with renewal of grant funding not anticipated.
Salary will be commensurate with the candidate’s education and experience with a salary range starting at $45,890.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain your knowledge of competency-based education as it relates to community college programming.
Explain your background in advising or student services.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Thursday, March 7, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 14, 2024
Full time
Job Summary
Have you ever thought about helping others achieve their goals and potential? Are you passionate about making an impact and empowering others with life changing opportunities? If so, Hawkeye Community College has a great opportunity for you.
The School of Applied Technologies is seeking a Pathway Navigator to join their team. This position is set to begin 4/1/2024 and is specially funded through a Strengthening Community Colleges grant through 2/28/2027.
As our Pathway Navigator, you work individually with students to successful completion of competency-based education (CBE) programs/courses. This is done by being a positive role model, maintaining regular contact with prospective students, current student and graduates in order to provide guidance to our students. Additionally, you assist student to overcome barriers to success in their chosen program and courses. The CBE model allows students flexibility in when they demonstrate their proficiency of specific student learning outcomes. Programs transitioning to CBE include Industrial Automation, HVAC and Welding.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Leads recruitment efforts and the development and implementation of existing and future initiatives, with a focus on enrolling students in Career and Technical Education programs that utilize Competency Based Education (CBE).
Works with college and program student advisors to assist students in all aspects of academic and career planning, including program and course information, scheduling, registration, transferring, articulation and graduation requirements.
Collaborates with other department in the college to assist in success of all students.
Maintains regular contact with prospective students, students and graduates to provide, advice, guidance, and determine appropriate services to assist the individual in achieving their goals toward future education/training and/or employment.
Assists assigned students to overcome barriers to success in their chosen program and courses.
Maintains cooperative relationships with the Dean, supervisors, other faculty, the Advisory Committee, all divisions of the College, prospective employers, and the community.
Participates in campus committees as assigned.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s degree
Two years of advising, recruitment, promotions, admissions or related experience in an educational setting (Master’s degree in Student Affairs, Higher Education, Counseling, Academic Advising, or a related field can substitute for one year of experience).
Demonstrated strong organizational, time management and planning skills.
Demonstrated excellent written and verbal communication skills to positively interact with students, faculty, and staff and to compile data and write reports as required by grant activities.
Demonstrated leadership skills and administrative skills.
Demonstrated ability to establish priorities and maintain focus through completion of projects.
Demonstrated ability to manage grant activities in support of grant objectives with minimal supervision.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Master’s degree.
Post-secondary education teaching experience
Secondary Industrial Arts teaching experience
Working Conditions
Anticipated Schedule is Monday – Friday from 8:00am – 4:30pm with occasional evening hours.
Requires skills for succeeding in an office, classroom and/or industrial laboratory setting, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an office, classroom, lab, and/or clinical setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Full-time, non-exempt, grant funded position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement/remission; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
This is a specially funded position through a Strengthening Community Colleges grant through 2/28/2027 with renewal of grant funding not anticipated.
Salary will be commensurate with the candidate’s education and experience with a salary range starting at $45,890.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Explain your knowledge of competency-based education as it relates to community college programming.
Explain your background in advising or student services.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Thursday, March 7, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Office of the Alternate Defense Counsel
Denver, Colorado
The Office of the Alternate Defense Counsel (OADC) seeks two investigators, with varying experience levels, for OADC’s new Postconviction Unit (PCU). The PCU Investigators will be crucial members of our interdisciplinary team who gather and prepare evidence in support of clients’ postconviction claims. This is an exciting opportunity to help launch a new unit and advance excellent indigent holistic defense.
About Us:
The OADC is the state agency responsible for providing legal representation for indigent adults and youth charged with criminal or delinquent acts, where the Office of the State Public Defender (OSPD) has a conflict of interest. Traditionally, the OADC has accomplished this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, case assistants, etc.) to provide client services on an hourly basis. The PCU is a new in-house endeavor that will provide direct representation to OADC clients. Our fundamental belief is that good holistic legal defense teams produce good results for our clients.
Mission Statement:
The mission of the OADC, through the practice of holistic public defense, is to help adults and children whom the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. The OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
Our EDI Vision:
accelerate Equity, advance Diversity, amplify Inclusion – together
#SeeStriveTransformTogether
The OADC believes that transforming EDI work at this core level takes courage and intention. The work has progressed from the inside out - beginning first with building a team united in its understanding of and deep commitment to EDI and working to actualize this commitment through efforts to shape and refine our culture, spaces, and practices.
About the Job:
The PCU will provide direct representation to indigent clients pursuing claims under Crim. P. Rule 35(c) and 35(a), where the OSPD has declared a conflict of interest. The PCU will operate independently within our agency structure. Once it is fully staffed, the PCU will consist of the Director, the PCU Coordinator, four Staff Attorneys, one PCU Paralegal, two Investigators, and one Licensed Social Worker.
The PCU Investigators will work closely with team members to investigate, develop, and strengthen clients’ postconviction claims. Essential job functions will include:
Locating and interviewing individuals with relevant information concerning clients’ cases.
Reviewing and analyzing discovery materials, witness statements, and physical and/or digital evidence.
Collaborating and consulting with defense team members to develop the theory of the case and investigative strategies.
Generating detailed, accurate reports or memorandum summarizing witness interviews, evidentiary observations, and performed work.
Collecting, documenting, and preserving digital and physical evidence as appropriate.
Utilizing critical thinking and attention to detail to develop and pursue investigative leads and sources of information.
Identifying opportunities to enhance the client’s case through expert testimony.
Communicating and meeting with PCU Staff Attorneys and other team members regarding case status, court dates, witness information, and investigative progress.
Tracking time and maintaining clear, timely notes in case management system.
Seeking clarification on investigation requests to prioritize and complete assigned tasks within appropriate timelines.
Conducting fieldwork to collect client records, serve subpoenas, examine crime scenes, view physical evidence, etc.
Maintaining and using technology, tools, and equipment for conducting investigations including, but not limited to, audio recording devices, cameras, analytic software, office equipment, measurement tools, maps, and demonstrative media tools.
Providing hearing support, including but not limited to: testifying, assisting as an advisory witness, and coordinating exhibits or witnesses, as needed.
Traveling throughout Colorado and elsewhere to pursue leads, gather information, visit clients, and attend court.
About You:
Our ideal candidate will be self-motivated, team-oriented, and possess strong organizational and interpersonal skills. There is a preference for individuals who possess the following:
A demonstrated commitment to criminal defense, including one or more years of experience performing criminal defense investigations.
Ability to work independently and cooperatively as part of an interdisciplinary legal team.
Strong attention to detail and analytic skills.
Ability to identify legal issues and conduct comprehensive investigations using proper investigative channels and protocols.
Excellent communication skills, including the ability to testify in court and effectively interact with a wide range of diverse individuals.
Self-directed organization and time-management skills with the ability to meet short deadlines and complete assignments with frequent interruptions.
Culturally responsive practices while serving underserved, marginalized populations.
Empathy for the needs and histories of people with criminal records.
Ability to function under institutional pressure in jails, detention centers, prisons, and courtrooms.
Proficiency with technology including Microsoft Office 365, Adobe Acrobat, case management systems, social media platforms, and audio or video recording devices or software.
Familiarity with Colorado court rules and procedures, legal terminology, rules of professional conduct, and principles of attorney-client privilege.
A valid driver’s license, proof of insurance, and access to a working vehicle.
Certification with the ACFE, NALI, CDITC or other reputable investigative association.
A Bachelor’s degree in Criminal Justice, Criminology, Forensic Science, Investigations, or a related field.
The OADC will consider candidates who possess a combination of demonstrable skills, experience, and other qualifications in lieu of a bachelor's degree. Candidates who do not possess a bachelor's degree in criminal justice or related areas should be prepared to provide evidence of their relevant skills, experience, and other qualifications as part of the application process.
We are committed to fostering a culture of inclusion and encourage individuals of many identities, backgrounds, and experiences to apply. OADC values lived experiences. A criminal history will not necessarily disqualify a candidate’s opportunity, but the OADC will run a background check on any finalist.
If you are offered employment, the following are the conditions of employment:
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date;
Be willing to submit to a routine background investigation, including a criminal history check; and
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
How to Apply:
In the online application, you must provide a resume, a cover letter and answer several questions. You may also upload two letters of recommendation. Please complete the online application at the link below by 11:59 pm on Monday, March 4, 2024.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Once you submit your application, you will receive an automatic email from Formsite. Please add noreply@fs2.formsite.com as a safe sender. If you cannot find this email, please look in your spam/junk folder. Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to pcuinvestigatorjob@coloradoadc.com .
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click here for further information about State of Colorado Employee Benefits. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule.
Salary Range: $64,548- $83,796
FLSA Status: Exempt
Location: Colorado
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representative diversity, and encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Juanise Cornell at peopleadvocate@coloradoadc.com or (720) 994-2840 as soon as possible. Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Advance preparation may be required, so timely requests for accommodation are appreciated.
Feb 11, 2024
Full time
The Office of the Alternate Defense Counsel (OADC) seeks two investigators, with varying experience levels, for OADC’s new Postconviction Unit (PCU). The PCU Investigators will be crucial members of our interdisciplinary team who gather and prepare evidence in support of clients’ postconviction claims. This is an exciting opportunity to help launch a new unit and advance excellent indigent holistic defense.
About Us:
The OADC is the state agency responsible for providing legal representation for indigent adults and youth charged with criminal or delinquent acts, where the Office of the State Public Defender (OSPD) has a conflict of interest. Traditionally, the OADC has accomplished this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, case assistants, etc.) to provide client services on an hourly basis. The PCU is a new in-house endeavor that will provide direct representation to OADC clients. Our fundamental belief is that good holistic legal defense teams produce good results for our clients.
Mission Statement:
The mission of the OADC, through the practice of holistic public defense, is to help adults and children whom the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. The OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
Our EDI Vision:
accelerate Equity, advance Diversity, amplify Inclusion – together
#SeeStriveTransformTogether
The OADC believes that transforming EDI work at this core level takes courage and intention. The work has progressed from the inside out - beginning first with building a team united in its understanding of and deep commitment to EDI and working to actualize this commitment through efforts to shape and refine our culture, spaces, and practices.
About the Job:
The PCU will provide direct representation to indigent clients pursuing claims under Crim. P. Rule 35(c) and 35(a), where the OSPD has declared a conflict of interest. The PCU will operate independently within our agency structure. Once it is fully staffed, the PCU will consist of the Director, the PCU Coordinator, four Staff Attorneys, one PCU Paralegal, two Investigators, and one Licensed Social Worker.
The PCU Investigators will work closely with team members to investigate, develop, and strengthen clients’ postconviction claims. Essential job functions will include:
Locating and interviewing individuals with relevant information concerning clients’ cases.
Reviewing and analyzing discovery materials, witness statements, and physical and/or digital evidence.
Collaborating and consulting with defense team members to develop the theory of the case and investigative strategies.
Generating detailed, accurate reports or memorandum summarizing witness interviews, evidentiary observations, and performed work.
Collecting, documenting, and preserving digital and physical evidence as appropriate.
Utilizing critical thinking and attention to detail to develop and pursue investigative leads and sources of information.
Identifying opportunities to enhance the client’s case through expert testimony.
Communicating and meeting with PCU Staff Attorneys and other team members regarding case status, court dates, witness information, and investigative progress.
Tracking time and maintaining clear, timely notes in case management system.
Seeking clarification on investigation requests to prioritize and complete assigned tasks within appropriate timelines.
Conducting fieldwork to collect client records, serve subpoenas, examine crime scenes, view physical evidence, etc.
Maintaining and using technology, tools, and equipment for conducting investigations including, but not limited to, audio recording devices, cameras, analytic software, office equipment, measurement tools, maps, and demonstrative media tools.
Providing hearing support, including but not limited to: testifying, assisting as an advisory witness, and coordinating exhibits or witnesses, as needed.
Traveling throughout Colorado and elsewhere to pursue leads, gather information, visit clients, and attend court.
About You:
Our ideal candidate will be self-motivated, team-oriented, and possess strong organizational and interpersonal skills. There is a preference for individuals who possess the following:
A demonstrated commitment to criminal defense, including one or more years of experience performing criminal defense investigations.
Ability to work independently and cooperatively as part of an interdisciplinary legal team.
Strong attention to detail and analytic skills.
Ability to identify legal issues and conduct comprehensive investigations using proper investigative channels and protocols.
Excellent communication skills, including the ability to testify in court and effectively interact with a wide range of diverse individuals.
Self-directed organization and time-management skills with the ability to meet short deadlines and complete assignments with frequent interruptions.
Culturally responsive practices while serving underserved, marginalized populations.
Empathy for the needs and histories of people with criminal records.
Ability to function under institutional pressure in jails, detention centers, prisons, and courtrooms.
Proficiency with technology including Microsoft Office 365, Adobe Acrobat, case management systems, social media platforms, and audio or video recording devices or software.
Familiarity with Colorado court rules and procedures, legal terminology, rules of professional conduct, and principles of attorney-client privilege.
A valid driver’s license, proof of insurance, and access to a working vehicle.
Certification with the ACFE, NALI, CDITC or other reputable investigative association.
A Bachelor’s degree in Criminal Justice, Criminology, Forensic Science, Investigations, or a related field.
The OADC will consider candidates who possess a combination of demonstrable skills, experience, and other qualifications in lieu of a bachelor's degree. Candidates who do not possess a bachelor's degree in criminal justice or related areas should be prepared to provide evidence of their relevant skills, experience, and other qualifications as part of the application process.
We are committed to fostering a culture of inclusion and encourage individuals of many identities, backgrounds, and experiences to apply. OADC values lived experiences. A criminal history will not necessarily disqualify a candidate’s opportunity, but the OADC will run a background check on any finalist.
If you are offered employment, the following are the conditions of employment:
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date;
Be willing to submit to a routine background investigation, including a criminal history check; and
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
How to Apply:
In the online application, you must provide a resume, a cover letter and answer several questions. You may also upload two letters of recommendation. Please complete the online application at the link below by 11:59 pm on Monday, March 4, 2024.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Once you submit your application, you will receive an automatic email from Formsite. Please add noreply@fs2.formsite.com as a safe sender. If you cannot find this email, please look in your spam/junk folder. Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to pcuinvestigatorjob@coloradoadc.com .
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click here for further information about State of Colorado Employee Benefits. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule.
Salary Range: $64,548- $83,796
FLSA Status: Exempt
Location: Colorado
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representative diversity, and encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Juanise Cornell at peopleadvocate@coloradoadc.com or (720) 994-2840 as soon as possible. Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Advance preparation may be required, so timely requests for accommodation are appreciated.
Job Summary
Have you ever thought about working with faculty and students? Do you enjoy working in an office setting and are detail oriented? If so, Hawkeye Community College has a great opportunity for you to make a difference in an educational setting.
The School of Applied Technologies is looking for a full-time Administrative Assistant II to join their team. In this position, you will work in a fun and fast paced area that offers a wide variety of day-to-day activities and interactions with exceptional faculty and students. You will provide administrative support to the Dean as well as perform a variety of administrative support services for special projects, committees, functions and activities for our fifteen diverse, career building programs.
Furthermore, as our Administrative Assistant II, you will provide excellent customer service, maintain customer confidence and protect operational integrity by keeping information confidential. Overall, this position is responsible for performing transactional functions such as requisition entry, office scheduling and attending to office phone, email and walk-in traffic.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains Dean’s calendar. Responsible for scheduling meetings, events, and appointments.
Fields incoming office inquiries via in-person, telephone, or email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, messages and office records.
Serves and facilitates college committee meetings, by providing the following services: calendar and room scheduling, agenda preparation, taking meeting minutes, and organizes specific event tasks as assigned by the Dean.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Assists the Dean in reading, researching, and routing correspondence such as drafting letters and documents, collecting and analyzing information, and initiating telecommunications.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Receives, prepares, and submits requisitions into Colleague.
Fields incoming student requests and route to appropriate personnel.
Maintains confidentiality with sensitive information.
May be assigned to assist students regarding class registration.
Participates in campus committees as assigned.
Position Specific Duties
Submits faculty assignments into Colleague, including concurrent assignments.
Fields and submits day-to-day Hawkeye Service requests from faculty and staff into Hippo.
Prepares special assignment pay paperwork and overloads pay paperwork.
Updates the full-time faculty list and adjunct lists each semester, including updating the directory and distribution lists.
Prepares, formats, and displays classroom schedules each semester. Tracks any changes that occur.
Prepares, formats, and displays faculty schedules each semester. Tracks any changes that occur.
Tracks faculty syllabi submissions.
Processes requisitions via Colleague, processes faculty special assignment pay, sub pay, and CSAR.
Submits sub pay for faculty as needed.
Prepares advisory committees to include sending invites, tracking attendance, and taking meeting minutes. Updates advisory committee member lists.
Prepares MORE packets for assigned program, including running student evaluations. Fields incoming calls from students and signs them up for the MORE sessions. Notifies Student Services on which session student is attending; check students on the day of their MORE session; and adds the cluster code into Colleague so they can register for classes.
When applicable, maintains and updates clinical contracts for all clinical sites used by HCC. Sends new contracts and tracks for signatures. Maintains clinical site list for faculty use.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Completion of an Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work independently.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to understand and follow complex oral and written directions.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of general office equipment, procedure and protocols.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Preferred Qualifications
Experience in an educational setting.
Community college experience.
Working Conditions
Anticipated schedule is Monday through Friday days with an occasional evening and weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 09, 2024
Full time
Job Summary
Have you ever thought about working with faculty and students? Do you enjoy working in an office setting and are detail oriented? If so, Hawkeye Community College has a great opportunity for you to make a difference in an educational setting.
The School of Applied Technologies is looking for a full-time Administrative Assistant II to join their team. In this position, you will work in a fun and fast paced area that offers a wide variety of day-to-day activities and interactions with exceptional faculty and students. You will provide administrative support to the Dean as well as perform a variety of administrative support services for special projects, committees, functions and activities for our fifteen diverse, career building programs.
Furthermore, as our Administrative Assistant II, you will provide excellent customer service, maintain customer confidence and protect operational integrity by keeping information confidential. Overall, this position is responsible for performing transactional functions such as requisition entry, office scheduling and attending to office phone, email and walk-in traffic.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Maintains Dean’s calendar. Responsible for scheduling meetings, events, and appointments.
Fields incoming office inquiries via in-person, telephone, or email.
Maintains effective and efficient flow of communication and information through calendars, correspondence, memos, messages and office records.
Serves and facilitates college committee meetings, by providing the following services: calendar and room scheduling, agenda preparation, taking meeting minutes, and organizes specific event tasks as assigned by the Dean.
Makes business travel arrangements for staff as needed.
Coordinates social gatherings for department, as needed.
Assists the Dean in reading, researching, and routing correspondence such as drafting letters and documents, collecting and analyzing information, and initiating telecommunications.
Ensures operation of office equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; arranging for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Receives, prepares, and submits requisitions into Colleague.
Fields incoming student requests and route to appropriate personnel.
Maintains confidentiality with sensitive information.
May be assigned to assist students regarding class registration.
Participates in campus committees as assigned.
Position Specific Duties
Submits faculty assignments into Colleague, including concurrent assignments.
Fields and submits day-to-day Hawkeye Service requests from faculty and staff into Hippo.
Prepares special assignment pay paperwork and overloads pay paperwork.
Updates the full-time faculty list and adjunct lists each semester, including updating the directory and distribution lists.
Prepares, formats, and displays classroom schedules each semester. Tracks any changes that occur.
Prepares, formats, and displays faculty schedules each semester. Tracks any changes that occur.
Tracks faculty syllabi submissions.
Processes requisitions via Colleague, processes faculty special assignment pay, sub pay, and CSAR.
Submits sub pay for faculty as needed.
Prepares advisory committees to include sending invites, tracking attendance, and taking meeting minutes. Updates advisory committee member lists.
Prepares MORE packets for assigned program, including running student evaluations. Fields incoming calls from students and signs them up for the MORE sessions. Notifies Student Services on which session student is attending; check students on the day of their MORE session; and adds the cluster code into Colleague so they can register for classes.
When applicable, maintains and updates clinical contracts for all clinical sites used by HCC. Sends new contracts and tracks for signatures. Maintains clinical site list for faculty use.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Completion of an Associate’s degree and four (4) years of experience as an Administrative Assistant or related field or a combination of education and experience to total six (6) years.
Knowledge of financial rules, regulations, and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Experience with making travel arrangements for senior staff or leadership.
Demonstrated ability to work independently.
Demonstrated ability to communicate effectively verbally and via written correspondence.
Demonstrated ability to understand and follow complex oral and written directions.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Knowledge of general office equipment, procedure and protocols.
Demonstrated ability to demonstrate effective organizational skills to manage multiple and shifting tasks/demands to meet timely deadlines.
Preferred Qualifications
Experience in an educational setting.
Community college experience.
Working Conditions
Anticipated schedule is Monday through Friday days with an occasional evening and weekend hours.
Work is performed either in or a combination of an office and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, nonexempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience.
The salary range for this position begins at $37,500.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Have a passion for Long-term Care? Enjoy working with students? Have you considered nursing education as a professional growth area?
Hawkeye Community College is looking for Nurses who are interested in part-time teaching assignments to join their team. Classes may be held during days, evenings, and/or weekends and may be at various sites and in various formats. Individuals will plan and guide the learning processes for students toward the achievement of curricular goals and objectives as identified and documented in course outline materials. Other responsibilities include employing instructional methods and materials that are most appropriate for meeting objectives: assessing the accomplishments of students on a regular basis according to department policies and procedures: and providing progress reports (evaluations and grades/certificates) as required.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Implements Hawkeye’s mission, vision, program outcomes and course objectives through clinical teaching, maintaining positive relationships with our clinical partners.
Orients and maintains current knowledge related to facilities policies and procedures.
Keeps the course coordinator informed of all student and agency issues and concerns.
Works with college administration, staff and other faculty members to improve the overall operation of the college and student success rates.
Serves as a professional role model for other faculty, staff, and students in the area of customer service, collaboration, communication, excellence, dress, attendance, and general professionalism.
Evaluates weekly assignments in a timely manner. Provides feedback to student on level of performance based on course objectives.
Adheres to applicable regulatory rules and standards.
Performs other duties as assigned.
Minimum Qualifications
Registered Nurse and two years of full-time or equivalent part-time hours as a nurse OR a Licensed Practical Nursing two years of nursing experience in a long-term care facility.
Associate degree in nursing acceptable for Certified Nurse Aide lecture
Possess a current, unencumbered license in Iowa or Iowa eligible.
Strong organizational skills.
Excellent written and verbal communication skills to positively interact with students, staff and faculty.
Have passion for nursing, education, and lifelong learning.
Current Certification in:
Basic Life Support
HIPAA (or willing to obtain after hired)
Bloodborne Pathogens (or willing to obtain after hired)
Mandatory Reporter (or willing to obtain after hired)
16-hour Nurse Aide Train the Trainer (or willing to obtain after hired)
Preferred Qualifications
Four years or more of professional experience in a Long-term Care Center.
Employment Status
Classes may be held during days, evenings, and/or weekends.
Part-time teaching assignments may be at various sites and in various formats.
Working Conditions
Requires skills for succeeding in a classroom and/or clinical environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in a classroom, lab, and/or clinical setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete online application at hawkeyecollege.edu/employment and upload the following required materials:
Submit/upload a cover letter
Submit/upload a resume,
Submit/upload 3 professional references with a minimum of two being past/current supervisors.
Completed applications that include required materials will be reviewed upon submission.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 06, 2024
Part time
Job Summary
Have a passion for Long-term Care? Enjoy working with students? Have you considered nursing education as a professional growth area?
Hawkeye Community College is looking for Nurses who are interested in part-time teaching assignments to join their team. Classes may be held during days, evenings, and/or weekends and may be at various sites and in various formats. Individuals will plan and guide the learning processes for students toward the achievement of curricular goals and objectives as identified and documented in course outline materials. Other responsibilities include employing instructional methods and materials that are most appropriate for meeting objectives: assessing the accomplishments of students on a regular basis according to department policies and procedures: and providing progress reports (evaluations and grades/certificates) as required.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Implements Hawkeye’s mission, vision, program outcomes and course objectives through clinical teaching, maintaining positive relationships with our clinical partners.
Orients and maintains current knowledge related to facilities policies and procedures.
Keeps the course coordinator informed of all student and agency issues and concerns.
Works with college administration, staff and other faculty members to improve the overall operation of the college and student success rates.
Serves as a professional role model for other faculty, staff, and students in the area of customer service, collaboration, communication, excellence, dress, attendance, and general professionalism.
Evaluates weekly assignments in a timely manner. Provides feedback to student on level of performance based on course objectives.
Adheres to applicable regulatory rules and standards.
Performs other duties as assigned.
Minimum Qualifications
Registered Nurse and two years of full-time or equivalent part-time hours as a nurse OR a Licensed Practical Nursing two years of nursing experience in a long-term care facility.
Associate degree in nursing acceptable for Certified Nurse Aide lecture
Possess a current, unencumbered license in Iowa or Iowa eligible.
Strong organizational skills.
Excellent written and verbal communication skills to positively interact with students, staff and faculty.
Have passion for nursing, education, and lifelong learning.
Current Certification in:
Basic Life Support
HIPAA (or willing to obtain after hired)
Bloodborne Pathogens (or willing to obtain after hired)
Mandatory Reporter (or willing to obtain after hired)
16-hour Nurse Aide Train the Trainer (or willing to obtain after hired)
Preferred Qualifications
Four years or more of professional experience in a Long-term Care Center.
Employment Status
Classes may be held during days, evenings, and/or weekends.
Part-time teaching assignments may be at various sites and in various formats.
Working Conditions
Requires skills for succeeding in a classroom and/or clinical environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in a classroom, lab, and/or clinical setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete online application at hawkeyecollege.edu/employment and upload the following required materials:
Submit/upload a cover letter
Submit/upload a resume,
Submit/upload 3 professional references with a minimum of two being past/current supervisors.
Completed applications that include required materials will be reviewed upon submission.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Adult Basic Education & High School Completion (ABE/HSC) Instructor to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The ABE/HSC Instructor position teaches classes to students studying to complete the High School Equivalency Diploma (HSED) in the High School Completion (HSC) and Adult Basic Education (ABE) programs at the Hawkeye Community College Van G. Miller Adult Learning Center as part of the Adult Education and Literacy (AEL) program. This position plans and delivers whole group instruction in the areas of math, reading, writing, science, and social studies to help the students prepare for the exam in order to earn their HSED. Additionally, the ABE/HSC Instructor will integrate College and Career Readiness Standards, 21st Century Employability Skills, and CASAS GOALS competencies. Classes operate on a quarter system under managed enrollment.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Instructs classes in-person and online. Assists students one-on-one with math, reading, writing, science, and social studies.
Monitors and assesses learners’ progress, through unit tests, homework, short writing prompts, discussions and others.
Prepares students for postsecondary education and training, employment, and better employment.
Administers practice tests to help students prepare for Official Practice Tests and HiSET exams.
Utilizes classroom technology and assists students with digital literacy.
Maintains daily attendance records and paperwork.
Learns and applies new strategies, methods, and initiatives.
Collaborates with other content area instructors, administrators, and staff for student success.
Manages students to have a productive and welcoming learning environment.
Identifies areas of student need and differentiates instruction.
Collaborates on the development of standards-based curriculum.
Participates in annual professional development.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s Degree in education or teaching.
Knowledge of general office and classroom procedures and protocols.
Demonstrated ability to work with students who have widely varying instructional levels and reading abilities.
Demonstrated ability to explain and review elementary through high school level curriculum.
Demonstrated ability to work independently and as part of a team.
Demonstrated ability to communicate clearly and professionally both in writing and in speaking.
Demonstrated ability to work with and provide customer service for culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to incorporate classroom technology and utilize Google Applications.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
K-12 Teaching certification.
Degree, certification, or endorsement in Reading, Literacy, Writing, Math, Social Studies, or Science.
Teaching experience with adults.
Teaching experience in AEL, HSC, ABE, GED, HiSET, or ELL.
Working Conditions
Classes are from 9:00 a.m. to 12:00 p.m., Monday through Thursday during fall and spring semesters.
Requires skills for succeeding in a classroom and/or clinical environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in a classroom, lab, and/or clinical setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Hourly, part time position on an as needed basis.
This position pays $18.05 per hour.
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/Upload a cover letter.
Submit/Upload a resume
Submit/Upload 3 professional references with a minimum of 1 from a past/current supervisor.
Completed applications that include required materials will be reviewed upon submission.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 06, 2024
Part time
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to help be the difference? If so, Hawkeye Community College has a great opportunity for you!
The Van G Miller Adult Learning Center is looking for an Adult Basic Education & High School Completion (ABE/HSC) Instructor to join their team. While working at the Adult Learning Center, you are helping make a meaningful impact on the everyday lives of their students. Students are empowered to get the education and skills they need to thrive at work, school, home and in their community all while earning their high school equivalency diploma or learning the English language.
The ABE/HSC Instructor position teaches classes to students studying to complete the High School Equivalency Diploma (HSED) in the High School Completion (HSC) and Adult Basic Education (ABE) programs at the Hawkeye Community College Van G. Miller Adult Learning Center as part of the Adult Education and Literacy (AEL) program. This position plans and delivers whole group instruction in the areas of math, reading, writing, science, and social studies to help the students prepare for the exam in order to earn their HSED. Additionally, the ABE/HSC Instructor will integrate College and Career Readiness Standards, 21st Century Employability Skills, and CASAS GOALS competencies. Classes operate on a quarter system under managed enrollment.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Instructs classes in-person and online. Assists students one-on-one with math, reading, writing, science, and social studies.
Monitors and assesses learners’ progress, through unit tests, homework, short writing prompts, discussions and others.
Prepares students for postsecondary education and training, employment, and better employment.
Administers practice tests to help students prepare for Official Practice Tests and HiSET exams.
Utilizes classroom technology and assists students with digital literacy.
Maintains daily attendance records and paperwork.
Learns and applies new strategies, methods, and initiatives.
Collaborates with other content area instructors, administrators, and staff for student success.
Manages students to have a productive and welcoming learning environment.
Identifies areas of student need and differentiates instruction.
Collaborates on the development of standards-based curriculum.
Participates in annual professional development.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Bachelor’s Degree in education or teaching.
Knowledge of general office and classroom procedures and protocols.
Demonstrated ability to work with students who have widely varying instructional levels and reading abilities.
Demonstrated ability to explain and review elementary through high school level curriculum.
Demonstrated ability to work independently and as part of a team.
Demonstrated ability to communicate clearly and professionally both in writing and in speaking.
Demonstrated ability to work with and provide customer service for culturally diverse student population, faculty, staff, and the general public.
Demonstrated ability to incorporate classroom technology and utilize Google Applications.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
K-12 Teaching certification.
Degree, certification, or endorsement in Reading, Literacy, Writing, Math, Social Studies, or Science.
Teaching experience with adults.
Teaching experience in AEL, HSC, ABE, GED, HiSET, or ELL.
Working Conditions
Classes are from 9:00 a.m. to 12:00 p.m., Monday through Thursday during fall and spring semesters.
Requires skills for succeeding in a classroom and/or clinical environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in a classroom, lab, and/or clinical setting. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Employment Status
Hourly, part time position on an as needed basis.
This position pays $18.05 per hour.
Application Procedure
Complete online application at hawkeyecollege.edu/employment
Submit/Upload a cover letter.
Submit/Upload a resume
Submit/Upload 3 professional references with a minimum of 1 from a past/current supervisor.
Completed applications that include required materials will be reviewed upon submission.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $26.80 – $31.39 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the guidance of the Associate Director of Human Resources, the Credentialing Coordinator is responsible for the timely gathering, reviewing and compiling of provider application information to be submitted to the appropriate credentialing service. Ensures interpretation and compliance with the appropriate credentialing regulations. Acts as the liaison between the credentialing services and APLA Health & Wellness.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the timely gathering and submitting for processing to IPA’s and health plans on an ongoing basis, all credentialing and re-appointment applications.
Sit with provider to complete credentialing application when necessary.
Tracks all pending applications and notifies the Associate Director of Human Resources of any challenges with obtaining provider information.
Responsible for reviewing and verifying all credentialing documentation for providers, confirming consistency and accuracy based on regulatory requirements.
Coordinates review and approval of clean files by the Medical Director, Behavioral Health Director and Dental Director.
Prepares credentialing documentation for the Risk Management and Compliance Committee.
Prepares credentialing documents for approval from the Medical Director, Dental Director, or Behavioral Health Director, CEO and the Board.
Assists Associate Director with credentialing audits.
Maintains accuracy and integrity of the CAQH and credentialing tracking databases.
Maintains provider credentialing files in Paycom and conducts internal file audits to ensure accuracy and efficiency throughout the credentialing process.
Responsible for obtaining monthly reports from IPA’s and health plans.
Responsible for scanning, uploading and filing of all credentialing documents to ensure a paperless environment.
Coordinate any new training from health plans with provider.
Obtain privileging and competency documentation for clinical staff.
Works with internal and external customers on day-to-day credentialing and privileging issues and requests as they arise.
Complete provider directory updates as needed.
Conduct new hire credentialing orientation.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
AA degree and 2 years credentialing experience in a healthcare environment or HS diploma and 4 years’ experience. Must be detailed oriented and possess strong organizational skills. Possess effective oral and written communication skills, proficient in the use of Microsoft Office: Word, and Excel. Previous experience with Paycom or other HRIS application a plus.
Knowledge of:
CAQH preferred.
Ability to:
Work with people of diverse cultural, educational, social and economic backgrounds. Must possess the ability to follow instructions and exercise good judgment. Ability to thrive in a fast paced dynamic work environment and meet all deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. May be required to drive to other APLA sites to obtain credentialing information.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 08, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $26.80 – $31.39 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the guidance of the Associate Director of Human Resources, the Credentialing Coordinator is responsible for the timely gathering, reviewing and compiling of provider application information to be submitted to the appropriate credentialing service. Ensures interpretation and compliance with the appropriate credentialing regulations. Acts as the liaison between the credentialing services and APLA Health & Wellness.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the timely gathering and submitting for processing to IPA’s and health plans on an ongoing basis, all credentialing and re-appointment applications.
Sit with provider to complete credentialing application when necessary.
Tracks all pending applications and notifies the Associate Director of Human Resources of any challenges with obtaining provider information.
Responsible for reviewing and verifying all credentialing documentation for providers, confirming consistency and accuracy based on regulatory requirements.
Coordinates review and approval of clean files by the Medical Director, Behavioral Health Director and Dental Director.
Prepares credentialing documentation for the Risk Management and Compliance Committee.
Prepares credentialing documents for approval from the Medical Director, Dental Director, or Behavioral Health Director, CEO and the Board.
Assists Associate Director with credentialing audits.
Maintains accuracy and integrity of the CAQH and credentialing tracking databases.
Maintains provider credentialing files in Paycom and conducts internal file audits to ensure accuracy and efficiency throughout the credentialing process.
Responsible for obtaining monthly reports from IPA’s and health plans.
Responsible for scanning, uploading and filing of all credentialing documents to ensure a paperless environment.
Coordinate any new training from health plans with provider.
Obtain privileging and competency documentation for clinical staff.
Works with internal and external customers on day-to-day credentialing and privileging issues and requests as they arise.
Complete provider directory updates as needed.
Conduct new hire credentialing orientation.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
AA degree and 2 years credentialing experience in a healthcare environment or HS diploma and 4 years’ experience. Must be detailed oriented and possess strong organizational skills. Possess effective oral and written communication skills, proficient in the use of Microsoft Office: Word, and Excel. Previous experience with Paycom or other HRIS application a plus.
Knowledge of:
CAQH preferred.
Ability to:
Work with people of diverse cultural, educational, social and economic backgrounds. Must possess the ability to follow instructions and exercise good judgment. Ability to thrive in a fast paced dynamic work environment and meet all deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. May be required to drive to other APLA sites to obtain credentialing information.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to be the difference? If so, Hawkeye Community College has a great opportunity for you. The School of Science and Health Sciences is seeking a full-time faculty member to provide high-quality Dental Assisting and Dental Hygiene instruction.
We are interested in finding a knowledgeable, positive professional role model to lead our students. The college provides a two-year faculty induction & mentoring program to support our newest faculty members. The public wants training opportunities and the industry needs trained professionals – it is a great time for our Liberal Arts program and Career and Technical programs to address both.
Our full-time, nine-month faculty position, provides instruction in the Dental Assisting and Hygiene programs, specifically didactic and clinical. As the successful candidate you would be committed to promoting diversity and inclusion. Teaching assignments may include days, evenings, face-to-face, online, or hybrid instruction. A full-time teaching load of 15 credit hours per term is typical.
Today’s employers are looking for well-rounded individuals that have a variety of skills to meet the demands and expectations of today’s global marketplace. The Dental Assisting and Dental Hygiene program students build a strong foundation of skills and competencies needed to be successful in today’s fast-paced environment. Students are guided with support from faculty which possess both the necessary academic credentials and industry experience within their respective disciplines. Program faculty also work with area business leaders to keep current with the needs of local employers and incorporate these skills and competencies into program coursework.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Designs and implements instruction aligned with student learning objectives/outcomes.
Employs various instructional methods and materials that are appropriate for meeting stated objectives, assessing accomplishments of students on a regular basis, and providing progress reports as requested and required.
Formulates and maintains curriculum for assigned courses.
Supervises and advises students. Motivates, inspires and retains students in the program.
Maintains and evaluates program and student performance.
Maintains cooperative relationships with the Dean, Dental Administrative chair, other faculty, the program’s Advisory Committee, all divisions of the College, prospective employers, and the community.
Participates actively as a department member with a focus on student learning.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Certified Dental Assisting (CDA) qualification from the Dental Assisting National Board OR Diploma in Dental Assisting from a Commission on Dental Accreditation Accredited Program with eligibility to obtain CDA.
Associate’s degree in Dental Hygiene from a Commission on Dental Accreditation Accredited Program.
Bachelor’s degree in health, education, or a related science field.
Three years of recent experience in clinical dentistry.
Certified in CPR, First Aid, and Mandatory Reporter Child and Adult Dependents.
Demonstrated ability to learn and apply new and current technical skills and ideas.
Demonstrated strong organizational skills.
Demonstrated excellent written and verbal communication skills to positively interact with students, faculty, and staff.
Demonstrated motivation to serve students from all backgrounds and educational experiences.
Demonstrated ability to work with diverse populations (faculty, staff, students, and general public) in a professional and personable manner.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Relevant industry experience.
Post-secondary teaching experience (clinical, classroom and laboratory instruction in an accredited dental program).
Master’s Degree in health, education, or a related science field.
Community college experience.
Working Conditions
Teaching assignments may include days, evenings, face-to-face, online, or hybrid instruction. A full-time teaching load of 15 credit hours per term is typical.
Work is performed either in or a combination of an office setting, classroom or lab setting using technology and dental instruments. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time nine-month contractual position, with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience based on the Hawkeye Professional Educators’ Associate Master Agreement.
Faculty pay structure consists of 20 steps with Step 1 as $47,374 through Step 20 as $62,616.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Describe your professional work experience in education (include courses taught and employment status). Please indicate equivalent number of full-time years if the work was part-time.
Your professional work experience outside of education that is related to this position.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Completed applications must be submitted by 11:59 pm, Tuesday, December 5th with priority screening beginning on Wednesday, December 6th, 2023.
Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Nov 22, 2023
Full time
Job Summary
Are you passionate about making an impact and empowering others with life changing opportunities? Is it your time to be the difference? If so, Hawkeye Community College has a great opportunity for you. The School of Science and Health Sciences is seeking a full-time faculty member to provide high-quality Dental Assisting and Dental Hygiene instruction.
We are interested in finding a knowledgeable, positive professional role model to lead our students. The college provides a two-year faculty induction & mentoring program to support our newest faculty members. The public wants training opportunities and the industry needs trained professionals – it is a great time for our Liberal Arts program and Career and Technical programs to address both.
Our full-time, nine-month faculty position, provides instruction in the Dental Assisting and Hygiene programs, specifically didactic and clinical. As the successful candidate you would be committed to promoting diversity and inclusion. Teaching assignments may include days, evenings, face-to-face, online, or hybrid instruction. A full-time teaching load of 15 credit hours per term is typical.
Today’s employers are looking for well-rounded individuals that have a variety of skills to meet the demands and expectations of today’s global marketplace. The Dental Assisting and Dental Hygiene program students build a strong foundation of skills and competencies needed to be successful in today’s fast-paced environment. Students are guided with support from faculty which possess both the necessary academic credentials and industry experience within their respective disciplines. Program faculty also work with area business leaders to keep current with the needs of local employers and incorporate these skills and competencies into program coursework.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Designs and implements instruction aligned with student learning objectives/outcomes.
Employs various instructional methods and materials that are appropriate for meeting stated objectives, assessing accomplishments of students on a regular basis, and providing progress reports as requested and required.
Formulates and maintains curriculum for assigned courses.
Supervises and advises students. Motivates, inspires and retains students in the program.
Maintains and evaluates program and student performance.
Maintains cooperative relationships with the Dean, Dental Administrative chair, other faculty, the program’s Advisory Committee, all divisions of the College, prospective employers, and the community.
Participates actively as a department member with a focus on student learning.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Certified Dental Assisting (CDA) qualification from the Dental Assisting National Board OR Diploma in Dental Assisting from a Commission on Dental Accreditation Accredited Program with eligibility to obtain CDA.
Associate’s degree in Dental Hygiene from a Commission on Dental Accreditation Accredited Program.
Bachelor’s degree in health, education, or a related science field.
Three years of recent experience in clinical dentistry.
Certified in CPR, First Aid, and Mandatory Reporter Child and Adult Dependents.
Demonstrated ability to learn and apply new and current technical skills and ideas.
Demonstrated strong organizational skills.
Demonstrated excellent written and verbal communication skills to positively interact with students, faculty, and staff.
Demonstrated motivation to serve students from all backgrounds and educational experiences.
Demonstrated ability to work with diverse populations (faculty, staff, students, and general public) in a professional and personable manner.
A demonstrated commitment to diversity, equity, and inclusion through inclusive behaviors and helping contribute to a culture of inclusivity, and a vibrant, diverse, equitable, and inclusive learning and working environment.
Preferred Qualifications
Relevant industry experience.
Post-secondary teaching experience (clinical, classroom and laboratory instruction in an accredited dental program).
Master’s Degree in health, education, or a related science field.
Community college experience.
Working Conditions
Teaching assignments may include days, evenings, face-to-face, online, or hybrid instruction. A full-time teaching load of 15 credit hours per term is typical.
Work is performed either in or a combination of an office setting, classroom or lab setting using technology and dental instruments. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time nine-month contractual position, with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will be commensurate with the candidate’s education and experience based on the Hawkeye Professional Educators’ Associate Master Agreement.
Faculty pay structure consists of 20 steps with Step 1 as $47,374 through Step 20 as $62,616.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Describe your professional work experience in education (include courses taught and employment status). Please indicate equivalent number of full-time years if the work was part-time.
Your professional work experience outside of education that is related to this position.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Completed applications must be submitted by 11:59 pm, Tuesday, December 5th with priority screening beginning on Wednesday, December 6th, 2023.
Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
POSITION SUMMARY:
Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
Handle all scheduling calls and transfer other calls/patient inquires as appropriate.
Schedule patient appointments according to clinic scheduling protocols.
Register patients in eClinicalWorks according to clinic protocols.
Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.
Coordinate with other call center agents to improve customer service.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required.
At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred.
Bilingual English/Spanish required.
Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite)
Call Center operations
HIPAA and OSHA guidelines
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility
Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Be customer service oriented
Possess great active listening skills
Strong telephone etiquette
Maintain strictest confidentiality of patients
Maintain a strict discipline in time management
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
Communicate effectively with patients, staff, peers, and superiors
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Oct 17, 2023
Full time
POSITION SUMMARY:
Under the direction of the Call Center Manager, the Call Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
Handle all scheduling calls and transfer other calls/patient inquires as appropriate.
Schedule patient appointments according to clinic scheduling protocols.
Register patients in eClinicalWorks according to clinic protocols.
Verifies patients’ insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.
Coordinate with other call center agents to improve customer service.
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required.
At least two (2) years’ experience working in a medical office or two (2) years of other customer service experience preferred.
Bilingual English/Spanish required.
Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite)
Call Center operations
HIPAA and OSHA guidelines
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility
Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Be customer service oriented
Possess great active listening skills
Strong telephone etiquette
Maintain strictest confidentiality of patients
Maintain a strict discipline in time management
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
Communicate effectively with patients, staff, peers, and superiors
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID Vaccination and booster required or medical/religious exemption.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Sep 13, 2023
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
This position will pay $24.47 - $29.48. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Program Manager of Care Coordination Services, coordinate program strategies to engage HIV+ MSM to increase the self-efficacy to navigate the healthcare system to ensure access to timely and appropriate care and improve health outcomes. The Program Coordinator further provides non-medical case management to the West Hollywood Community member.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Develop, coordinate, and implement outreach activities.
Coordinate data collection and reporting used for monthly reports.
Identify community leaders and key informants to serve as social network contacts.
Complete monthly reports as required by the Options contract.
Implement the core concepts and key components of the Options intervention.
Manage program supplies and purchase supplies as needed for distribution to clients.
Develop level curricula and facilitate group-level workshops.
Chart client progress and reporting through data entry and maintain client files according to program protocols.
Follow up with providers and clients to assess whether a referral was successful.
Assure client confidentiality as defined by HIPPA and APLA Health policy and procedures.
Participate in program quality management processes
Attend community meetings to promote APLA Health programs and encourage client referrals.
Participate in events that promote APLA Health’s services.
Attend regularly scheduled in-service to increase knowledge of resources that facilitate appropriate and relevant referrals.
Provide non-medical case management to West Hollywood Community Members.
Complete quarterly reports for the West Hollywood program.
Attend trainings to enhance knowledge and skills to promote client engagement and retention skills.
Develop outreach materials (brochures, media articles, etc.) to inform the public about APLA Health’s services.
Strictly adhere to HIPAA guidelines and regulations to protect patient rights and confidentiality of protected health information (PHI), including, but not limited to, personal and financial information.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
Qualifications
REQUIREMENTS:
Training and Experience:
Possess a Bachelor's degree from an accredited institution and experience working in HIV services with a minimum of three (3) years' experience working in HIV or a related field of health services. Experience implementing program activities, data collection and knowledge of HIV-related treatments; experience with patient records and files and working with gay and non-gay identified MSM; experience working with physicians, in the healthcare system and with community-based organizations and clinics. Experience in a nonprofit environment preferred; specific training/experience with HIV-related issues, homelessness, mental illness and substance-using individuals preferred. Bilingual English/Spanish preferred.
Knowledge of:
HIV care, treatment and prevention service delivery system; HIV pathogenesis, symptoms, approved HIV treatments and clinical trials; co-morbidities, such as viral hepatitis, TB and other related diseases; HIV-related research procedures and structures; program evaluation; epidemiology of HIV transmission and general epidemiological tools; HIV testing; HIV risk-reduction techniques; health behavior theories and models; health literacy; cultural competency; and communities most impacted by HIV.
Ability to:
Explain scientific information in simple terms, both verbally and in writing; participate as an effective member of a large service organization; demonstrate non-judgment and compassion towards people, with an emphasis on providing them with the tools necessary to increase positive health outcomes; maintain confidentiality of clients; work in the field with minimal supervision; when necessary, advocate for the rights of clients in medical settings; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is position is a blend of working in the field to meet with clients and an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
This position requires local travel within Los Angeles County to meet with clients. When needed, the position may require out-of-town travel to national conferences addressing HIV prevention and/or engagement in care.
COVID-19 vaccination is required and APLA Health will consider accommodations for medical- and religious-based reasons.
Equal Opportunity Employer: minority/female/disability/transgender/veteran.
Office of The Alternate Defense Counsel
Denver, Colorado
Are you interested in living and working in a small town in Colorado? Are you interested in starting your own law firm to improve access to justice for people outside of the major metropolitan areas? Are you passionate about helping indigent people accused of criminal or delinquent acts? Do you believe that holistic, team-oriented representation is essential for all people accused of criminal or delinquent acts? If so, then the Office of the Alternate Defense Counsel is offering you a unique opportunity to develop a private practice in an underserved or rural area of Colorado through the Greater Colorado Fellowship Program.
About OADC:
The Office of the Alternate Defense Counsel (OADC) is the state agency responsible for providing client services and legal representation for indigent individuals (adults and youth) when the state has charged them with a criminal or delinquent act and the Office of the Colorado State Public Defender has a conflict of interest. The OADC accomplishes this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, etc.) to provide client services on an hourly basis. Our fundamental belief is that interdisciplinary legal defense teams, practicing holistic defense, produce better results for our clients.
Mission Statement:
The mission of the Office of the Alternate Defense Counsel (OADC), through the practice of holistic public defense, is to help adults and children who the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
About the Greater Colorado Fellowship:
The rural attorney shortage is a nationwide problem. Despite about 14 percent of Americans living in rural communities, only about two percent of law firms are located in small towns or rural areas. Further, the number of attorneys in rural communities has only continued to decline as many existing rural lawyers are approaching retirement age, with too few law school graduates moving in to replace them. Colorado is not immune to this problem.
The OADC has struggled with a chronic shortage of qualified attorneys (and other legal service providers) in rural Colorado. We are attempting to fix this problem through the Greater Colorado Fellowship program. This Fellowship will provide a lawyer, recent or soon-to-be law school graduate, with an opportunity to develop a successful law office in an area that the OADC considers to be an underserved area of legal representation. We are focusing on the areas surrounding 6 areas – Grand Junction/Montrose, Durango/Cortez, Glenwood Springs/Eagle, Salida/Canon City, Fort Morgan/Sterling, and La Junta/Lamar – but are open to other possibilities if a candidate has ties to a different Greater Colorado community.
Starting a legal practice in a Greater Colorado location provides unique opportunities for professional growth and improved work/life balance. For example, underserved areas, by definition, have less competition and upward mobility is easier. And, substantially smaller legal communities provide opportunities for collaboration and innovation. For general examples of rural communities using their strengths for innovations, see the Rural Justice Collaborative’s Innovation Sites . Plus, these communities offer a lower cost of living, access to outdoor recreational activities, and prioritization of personal fulfillment.
This Fellowship Program is the ultimate public-private partnership as it provides a full-time state employee position (FTE) with salary and benefits while the fellow develops their emerging business in a rural community.
This employee position can begin as early as December 1, 2023, or as late as October 31, 2024. The duration of the Fellowship can be up to, but cannot exceed, two years. The exact start date and duration of the Fellowship will be tailored to meet the needs of the fellow and their surrounding Colorado community. During that time, the OADC will provide “wrap-around” mentorship to the fellow as a Full-Time Employee, from experienced criminal defense practitioners to assist with developing appropriate legal, case management, and professional skills. In addition, the OADC has a robust training program to further aid in professional development.
Although the Fellowship is geared toward developing an attorney who is proficient in criminal defense, we understand that the fellow will need to develop a “small-town” practice representing people in more than just criminal matters. It is anticipated that the fellow will build relationships, and develop skills allowing them to produce income through private representation, court-appointed work in dependency and neglect cases through other state agencies (e.g., the Office of Respondent Parents’ Counsel or the Office of the Child’s Representative), and partnerships with civil litigation associations such as Legal Aid (Colorado Legal Services). As such, the OADC has partnered with other entities to provide further mentorship assistance in areas of law other than criminal defense to meet the needs of the individual fellow.
The OADC is a collaborative workspace designed for people who thrive in a team environment. This position reports to the Attorney Development Coordinator but will engage with all members of the OADC team and will be expected to fulfill other duties deemed necessary to help fulfill our Mission.
Candidates:
The ideal candidate is committed to criminal public defense, public service and dreams of starting a thriving private practice. The ideal candidate is also committed to living and serving in a rural community that the OADC recognizes as an underserved area in need of legal representation. Your role is to be an integral part of the community, not as a commuter, but as a community member who resides in this rural area, is dedicated to serving and building community, and provides excellent legal representation.
You are someone who passionately wants to create your own small business rather than be a government employee; you live for entrepreneurship and supporting a community that needs your vision and expertise.
You are passionate about team-oriented, holistic public defense and zealous in your commitment to equity, diversity, inclusion, and empathy.
You are a team member who is collaborative, possesses excellent verbal and written communication skills, and is innately creative and self-motivated.
If you are offered employment, the following are the Conditions of Employment:
Be a current resident of the state of Colorado or become a resident of the state of Colorado within 30 days of the hire date.
Be currently licensed to practice law in the State of Colorado or will be licensed to practice law in the State of Colorado within 90 days of the hire date. For graduating law students, this fellowship is contingent upon passing the Colorado Bar Exam.
Have a valid driver’s license and a vehicle to meet travel requirements.
Be willing to submit a routine background investigation, including a criminal history check.
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
You will be required to provide at least two references, complete a written application with additional questions and provide the following documents:
Resume
Cover letter
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click for further information about State of Colorado Employee Benefits.
How to Apply:
Complete the online application at the link below by 11:59 PM on October 25, 2023. Please add noreply@fs2.formsite.com as a safe sender. Once you submit your application, you will receive an automatic email from Formsite. If you cannot find this email, please look in your spam/junk folder.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to jobs@coloradoadc.com.
Job Class Code: RE9P11
Annual Salary Range: $80,000- $85,000
FLSA Status: Exempt
Location: Colorado
Full-Time (FTE)
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representation diversity and we encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Daniel Nunez at daniel@coloradoadc.com or (303) 515-6924 as soon as possible. Any person with a disability, as defined by the Americans with Disabilities Act (ADA), may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Preparation may be required, so timely requests for accommodation are appreciated.
Sep 11, 2023
Full time
Are you interested in living and working in a small town in Colorado? Are you interested in starting your own law firm to improve access to justice for people outside of the major metropolitan areas? Are you passionate about helping indigent people accused of criminal or delinquent acts? Do you believe that holistic, team-oriented representation is essential for all people accused of criminal or delinquent acts? If so, then the Office of the Alternate Defense Counsel is offering you a unique opportunity to develop a private practice in an underserved or rural area of Colorado through the Greater Colorado Fellowship Program.
About OADC:
The Office of the Alternate Defense Counsel (OADC) is the state agency responsible for providing client services and legal representation for indigent individuals (adults and youth) when the state has charged them with a criminal or delinquent act and the Office of the Colorado State Public Defender has a conflict of interest. The OADC accomplishes this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, etc.) to provide client services on an hourly basis. Our fundamental belief is that interdisciplinary legal defense teams, practicing holistic defense, produce better results for our clients.
Mission Statement:
The mission of the Office of the Alternate Defense Counsel (OADC), through the practice of holistic public defense, is to help adults and children who the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
About the Greater Colorado Fellowship:
The rural attorney shortage is a nationwide problem. Despite about 14 percent of Americans living in rural communities, only about two percent of law firms are located in small towns or rural areas. Further, the number of attorneys in rural communities has only continued to decline as many existing rural lawyers are approaching retirement age, with too few law school graduates moving in to replace them. Colorado is not immune to this problem.
The OADC has struggled with a chronic shortage of qualified attorneys (and other legal service providers) in rural Colorado. We are attempting to fix this problem through the Greater Colorado Fellowship program. This Fellowship will provide a lawyer, recent or soon-to-be law school graduate, with an opportunity to develop a successful law office in an area that the OADC considers to be an underserved area of legal representation. We are focusing on the areas surrounding 6 areas – Grand Junction/Montrose, Durango/Cortez, Glenwood Springs/Eagle, Salida/Canon City, Fort Morgan/Sterling, and La Junta/Lamar – but are open to other possibilities if a candidate has ties to a different Greater Colorado community.
Starting a legal practice in a Greater Colorado location provides unique opportunities for professional growth and improved work/life balance. For example, underserved areas, by definition, have less competition and upward mobility is easier. And, substantially smaller legal communities provide opportunities for collaboration and innovation. For general examples of rural communities using their strengths for innovations, see the Rural Justice Collaborative’s Innovation Sites . Plus, these communities offer a lower cost of living, access to outdoor recreational activities, and prioritization of personal fulfillment.
This Fellowship Program is the ultimate public-private partnership as it provides a full-time state employee position (FTE) with salary and benefits while the fellow develops their emerging business in a rural community.
This employee position can begin as early as December 1, 2023, or as late as October 31, 2024. The duration of the Fellowship can be up to, but cannot exceed, two years. The exact start date and duration of the Fellowship will be tailored to meet the needs of the fellow and their surrounding Colorado community. During that time, the OADC will provide “wrap-around” mentorship to the fellow as a Full-Time Employee, from experienced criminal defense practitioners to assist with developing appropriate legal, case management, and professional skills. In addition, the OADC has a robust training program to further aid in professional development.
Although the Fellowship is geared toward developing an attorney who is proficient in criminal defense, we understand that the fellow will need to develop a “small-town” practice representing people in more than just criminal matters. It is anticipated that the fellow will build relationships, and develop skills allowing them to produce income through private representation, court-appointed work in dependency and neglect cases through other state agencies (e.g., the Office of Respondent Parents’ Counsel or the Office of the Child’s Representative), and partnerships with civil litigation associations such as Legal Aid (Colorado Legal Services). As such, the OADC has partnered with other entities to provide further mentorship assistance in areas of law other than criminal defense to meet the needs of the individual fellow.
The OADC is a collaborative workspace designed for people who thrive in a team environment. This position reports to the Attorney Development Coordinator but will engage with all members of the OADC team and will be expected to fulfill other duties deemed necessary to help fulfill our Mission.
Candidates:
The ideal candidate is committed to criminal public defense, public service and dreams of starting a thriving private practice. The ideal candidate is also committed to living and serving in a rural community that the OADC recognizes as an underserved area in need of legal representation. Your role is to be an integral part of the community, not as a commuter, but as a community member who resides in this rural area, is dedicated to serving and building community, and provides excellent legal representation.
You are someone who passionately wants to create your own small business rather than be a government employee; you live for entrepreneurship and supporting a community that needs your vision and expertise.
You are passionate about team-oriented, holistic public defense and zealous in your commitment to equity, diversity, inclusion, and empathy.
You are a team member who is collaborative, possesses excellent verbal and written communication skills, and is innately creative and self-motivated.
If you are offered employment, the following are the Conditions of Employment:
Be a current resident of the state of Colorado or become a resident of the state of Colorado within 30 days of the hire date.
Be currently licensed to practice law in the State of Colorado or will be licensed to practice law in the State of Colorado within 90 days of the hire date. For graduating law students, this fellowship is contingent upon passing the Colorado Bar Exam.
Have a valid driver’s license and a vehicle to meet travel requirements.
Be willing to submit a routine background investigation, including a criminal history check.
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
You will be required to provide at least two references, complete a written application with additional questions and provide the following documents:
Resume
Cover letter
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click for further information about State of Colorado Employee Benefits.
How to Apply:
Complete the online application at the link below by 11:59 PM on October 25, 2023. Please add noreply@fs2.formsite.com as a safe sender. Once you submit your application, you will receive an automatic email from Formsite. If you cannot find this email, please look in your spam/junk folder.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to jobs@coloradoadc.com.
Job Class Code: RE9P11
Annual Salary Range: $80,000- $85,000
FLSA Status: Exempt
Location: Colorado
Full-Time (FTE)
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representation diversity and we encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Daniel Nunez at daniel@coloradoadc.com or (303) 515-6924 as soon as possible. Any person with a disability, as defined by the Americans with Disabilities Act (ADA), may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Preparation may be required, so timely requests for accommodation are appreciated.