Washington State Department of Ecology
Union Gap, WA
Keeping Washington Clean and Evergreen
The Spill Prevention, Preparedness, and Response Program within the Department of Ecology is looking to fill a Spill Responder (Environmental Specialist 3) position. This position is located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. From industrial facilities to illegal drug labs to sunken boats, our work to stop releases of hazardous materials to the environment is unique and challenging. In this position, you will respond to oil and HAZMAT spills, safely manage dangerous waste, provide training, and develop local response partnerships. You will collaborate with law enforcement, fire service, other environmental agencies, Tribes, and other partners. Our focus on relationships builds opportunities for environmental protection as well as personal growth. Please Note: This position is required to serve as a duty officer for an after-hours, on-call pager duty on a regular rotation. Upon completion of the required training and successful medical surveillance baseline examination, the candidate will be assigned to the Emergency Spill Response Team and will be eligible for a 10% assignment pay . Likewise, Spill Responders are periodically required to be on call outside of scheduled work hours and are paid an hourly Standby Rate of 7% of the regular hourly rate . Also, if you work on a response activity outside of your scheduled work hours, you will receive Responder Pay of 150% of your regular hourly pay. Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The Spill Prevention, Preparedness, and Response Program’s mission is to protect preserve, and restore Washington’s environment. The Spill Program’s vision is to create a zero spills world.
Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule, with most work being conducted from an assigned vehicle and typically only four hours per week required in the office. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled, we will review applications on May 10, 2024 . In order to be considered, please submit an application on or before May 9, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role, you will work with a multi-disciplinary team and use science to solve complex environmental and public health challenges. Working with other federal, state, local, and Tribal response partners, spill responders serve as Ecology’s State On-Scene Coordinator leading the response and cleanup of complex environmental spills. The most challenging aspect of the work is coordinating with others under stress. However, every response is a new opportunity to collaborate with partner agencies and impacted citizens. You will use skill and empathy to mitigate stresses so that everyone involved is able to perform at their best and get the job done safely. What you will do:
Conduct responses to spills of oil and HAZMAT, abandoned waste, fish kills, pressurized cylinders, illegal drug manufacturing facilities, and other environmental and human health emergencies.
Under supervision, conduct operations to control, contain, and cleanup spills, and investigate their cause.
Under supervision, perform hands-on cleanup actions at oil and HAZMAT spills and illegal drug manufacturing facilities.
As State On-Scene Coordinator, oversee cleanup actions of spillers and their contractors.
Complete detailed documentation of response actions.
Complete ongoing training related to growth and competence as a Spill Responder.
Ensure safe and appropriate management of dangerous wastes generated as part of emergency oil and hazmat cleanup activities.
Qualifications
Required Qualifications:
Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of six (6) years of experience and/or education as described below:
Experience: in any combination of activities where the primary duty was responding to spills or other emergencies, conducting sampling and analysis studies, working with monitoring instrumentation, managing hazardous waste disposal, performing cleanup or restoration actions, writing scientific or analytical reports, hazardous materials emergency response, or responding to natural disasters.
Education: involving a major study in environmental, physical, or one of the natural sciences, engineering, or other allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations: College credit hours or degree – as listed above: Years of required experience – as listed above.
Combination 1; No college credit hours or degree; 6 years of experience
Combination 2; 30-59 semester or 45-89 quarter credits; 5 years of experience
Combination 3; 60-89 semester or 90-134 quarter credits (AA degree); 4 years of experience
Combination 4; 90-119 semester or 135-179 quarter credits; 3 years of experience
Combination 5; A Bachelor's Degree; 2 years of experience
Combination 6; A Master's Degree; 1 year of experience
Combination 7; A Ph.D.; No experience
OR
One (1) year of experience as an Environmental Specialist 2, at the Department of Ecology.
ICS 100, 200, 700 and 800 certification is required . Free on-line ICS training and certification is available at: ICS 100: https://training.fema.gov/is/courseoverview.aspx?code=IS-100.c ICS 200: https://training.fema.gov/is/courseoverview.aspx?code=IS-200.c ICS 700: https://training.fema.gov/is/courseoverview.aspx?code=IS-700.b ICS 800: https://training.fema.gov/is/courseoverview.aspx?code=IS-800.c
80-hour HAZWOPER Technician Certification is required meeting the Hazardous Materials Specialist requirements in WAC 296-824 and 296-843 (can be obtained after hire). Current 8-hour HAZWOPER refresher certificate is also required (can be obtained after hire).
Special Requirements/Conditions of Employment:
Must possess a valid Washington State driver’s license and maintain the license throughout employment.
Must pass employment medical surveillance physical and demonstrate the ability to wear respiratory protection and chemical protective clothing. Must successfully pass physical agilities test.
Must maintain a personal level of fitness necessary to successfully pass periodic medical surveillance exams, which may include a stress test, as detailed in the Spill Response Procedures.
Must be able to clear a detailed background check required to obtain and maintain a Transportation Worker Identification Credential (TWIC).
Must hold and maintain eligibility and certification (valid passport or enhanced driver’s license) to permit travel to Canada in the event of a transboundary spill.
Must successfully complete initial SAFETRAC requirements and other required training outlined in the Spills Program Policy and Procedures Manual within 6 months of entering the position.
Must be prepared for a minimum 3-day field deployment within 1 hour of notification.
This position is identified as an Essential Agency Employee and is expected to work during facility closures and natural disasters.
This position is required to perform after-hours on-call duty on a rotation.
Assess Threats to Worker Safety & Perform Field Duties in a Safe Manner – Safety of workers and the public is the first priority of spill response positions. You will receive SPPR Program safety training and demonstrate understanding and performance of safe field operations. Threats to worker safety may include physical, chemical, biological hazards of materials; traffic; site conditions; weather; and threats posed by animals or contentious people at a work site.
Hazardous Materials Management – Accurate assessment of hazards from chemicals involved in environmental incidents is critical to the effective performance of this position. You will receive the training and equipment to perform this competency. Certification as a Hazardous Materials Specialist under State law is required before independently acting as the State On-Scene Coordinator during incidents.
Must live within a 60-minute commuting distance of Ecology’s Central Region Office in Union Gap, WA.
After hired, the expectation is that you would notify your supervisor immediately if you are unable to obtain any of the above required licenses or certifications, or if any of the above are revoked, expired, or suspended for any reason.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Familiarity with the NW Area Contingency Plan.
Other emergency response experience.
Experience working in the Incident Command System.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing, you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format, please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Sam Hunn at: Sam.Hunn@ecy.wa.gov Please do not contact Sam to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Apr 19, 2024
Full time
Keeping Washington Clean and Evergreen
The Spill Prevention, Preparedness, and Response Program within the Department of Ecology is looking to fill a Spill Responder (Environmental Specialist 3) position. This position is located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. From industrial facilities to illegal drug labs to sunken boats, our work to stop releases of hazardous materials to the environment is unique and challenging. In this position, you will respond to oil and HAZMAT spills, safely manage dangerous waste, provide training, and develop local response partnerships. You will collaborate with law enforcement, fire service, other environmental agencies, Tribes, and other partners. Our focus on relationships builds opportunities for environmental protection as well as personal growth. Please Note: This position is required to serve as a duty officer for an after-hours, on-call pager duty on a regular rotation. Upon completion of the required training and successful medical surveillance baseline examination, the candidate will be assigned to the Emergency Spill Response Team and will be eligible for a 10% assignment pay . Likewise, Spill Responders are periodically required to be on call outside of scheduled work hours and are paid an hourly Standby Rate of 7% of the regular hourly rate . Also, if you work on a response activity outside of your scheduled work hours, you will receive Responder Pay of 150% of your regular hourly pay. Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: The Spill Prevention, Preparedness, and Response Program’s mission is to protect preserve, and restore Washington’s environment. The Spill Program’s vision is to create a zero spills world.
Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule, with most work being conducted from an assigned vehicle and typically only four hours per week required in the office. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled, we will review applications on May 10, 2024 . In order to be considered, please submit an application on or before May 9, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
In this role, you will work with a multi-disciplinary team and use science to solve complex environmental and public health challenges. Working with other federal, state, local, and Tribal response partners, spill responders serve as Ecology’s State On-Scene Coordinator leading the response and cleanup of complex environmental spills. The most challenging aspect of the work is coordinating with others under stress. However, every response is a new opportunity to collaborate with partner agencies and impacted citizens. You will use skill and empathy to mitigate stresses so that everyone involved is able to perform at their best and get the job done safely. What you will do:
Conduct responses to spills of oil and HAZMAT, abandoned waste, fish kills, pressurized cylinders, illegal drug manufacturing facilities, and other environmental and human health emergencies.
Under supervision, conduct operations to control, contain, and cleanup spills, and investigate their cause.
Under supervision, perform hands-on cleanup actions at oil and HAZMAT spills and illegal drug manufacturing facilities.
As State On-Scene Coordinator, oversee cleanup actions of spillers and their contractors.
Complete detailed documentation of response actions.
Complete ongoing training related to growth and competence as a Spill Responder.
Ensure safe and appropriate management of dangerous wastes generated as part of emergency oil and hazmat cleanup activities.
Qualifications
Required Qualifications:
Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify.
A total of six (6) years of experience and/or education as described below:
Experience: in any combination of activities where the primary duty was responding to spills or other emergencies, conducting sampling and analysis studies, working with monitoring instrumentation, managing hazardous waste disposal, performing cleanup or restoration actions, writing scientific or analytical reports, hazardous materials emergency response, or responding to natural disasters.
Education: involving a major study in environmental, physical, or one of the natural sciences, engineering, or other allied field.
All experience and education combinations that meet the requirements for this position:
Possible Combinations: College credit hours or degree – as listed above: Years of required experience – as listed above.
Combination 1; No college credit hours or degree; 6 years of experience
Combination 2; 30-59 semester or 45-89 quarter credits; 5 years of experience
Combination 3; 60-89 semester or 90-134 quarter credits (AA degree); 4 years of experience
Combination 4; 90-119 semester or 135-179 quarter credits; 3 years of experience
Combination 5; A Bachelor's Degree; 2 years of experience
Combination 6; A Master's Degree; 1 year of experience
Combination 7; A Ph.D.; No experience
OR
One (1) year of experience as an Environmental Specialist 2, at the Department of Ecology.
ICS 100, 200, 700 and 800 certification is required . Free on-line ICS training and certification is available at: ICS 100: https://training.fema.gov/is/courseoverview.aspx?code=IS-100.c ICS 200: https://training.fema.gov/is/courseoverview.aspx?code=IS-200.c ICS 700: https://training.fema.gov/is/courseoverview.aspx?code=IS-700.b ICS 800: https://training.fema.gov/is/courseoverview.aspx?code=IS-800.c
80-hour HAZWOPER Technician Certification is required meeting the Hazardous Materials Specialist requirements in WAC 296-824 and 296-843 (can be obtained after hire). Current 8-hour HAZWOPER refresher certificate is also required (can be obtained after hire).
Special Requirements/Conditions of Employment:
Must possess a valid Washington State driver’s license and maintain the license throughout employment.
Must pass employment medical surveillance physical and demonstrate the ability to wear respiratory protection and chemical protective clothing. Must successfully pass physical agilities test.
Must maintain a personal level of fitness necessary to successfully pass periodic medical surveillance exams, which may include a stress test, as detailed in the Spill Response Procedures.
Must be able to clear a detailed background check required to obtain and maintain a Transportation Worker Identification Credential (TWIC).
Must hold and maintain eligibility and certification (valid passport or enhanced driver’s license) to permit travel to Canada in the event of a transboundary spill.
Must successfully complete initial SAFETRAC requirements and other required training outlined in the Spills Program Policy and Procedures Manual within 6 months of entering the position.
Must be prepared for a minimum 3-day field deployment within 1 hour of notification.
This position is identified as an Essential Agency Employee and is expected to work during facility closures and natural disasters.
This position is required to perform after-hours on-call duty on a rotation.
Assess Threats to Worker Safety & Perform Field Duties in a Safe Manner – Safety of workers and the public is the first priority of spill response positions. You will receive SPPR Program safety training and demonstrate understanding and performance of safe field operations. Threats to worker safety may include physical, chemical, biological hazards of materials; traffic; site conditions; weather; and threats posed by animals or contentious people at a work site.
Hazardous Materials Management – Accurate assessment of hazards from chemicals involved in environmental incidents is critical to the effective performance of this position. You will receive the training and equipment to perform this competency. Certification as a Hazardous Materials Specialist under State law is required before independently acting as the State On-Scene Coordinator during incidents.
Must live within a 60-minute commuting distance of Ecology’s Central Region Office in Union Gap, WA.
After hired, the expectation is that you would notify your supervisor immediately if you are unable to obtain any of the above required licenses or certifications, or if any of the above are revoked, expired, or suspended for any reason.
Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Familiarity with the NW Area Contingency Plan.
Other emergency response experience.
Experience working in the Incident Command System.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing, you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format, please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Sam Hunn at: Sam.Hunn@ecy.wa.gov Please do not contact Sam to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186. Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary:
KIND seeks a Senior Social Services Coordinator to serve alongside the Social Services Management team. Senior Social Services Coordinators provide therapeutic support to high-risk cases, clinical consultations, and contribute to the design and implementation of trauma informed outreach and training within KIND and to external partners.
Essential Functions:
Supports the development of programmatic framework for Social Services including metrics, logic models, and narratives, for grant applications and reports.
Supports fundraising and development efforts, as well as grant reporting for the Social Services team.
Provides consultation on high risk and vulnerable cases across KIND offices.
Creates, updates, and implements ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook.
Creates, updates, and implements guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws.
Creates and implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys with a focus on trauma informed care.
Creates guidelines and leads Social Services team on self-care, wellness, prevention of vicarious trauma and burnout, as well as appropriate professionalism in client relations.
Maintains working partnership with local graduate program and provide supervision to graduate level interns from social work/mental health programs.
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular check-ins of social service interns.
Consults and works regularly with KIND staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and social service needs.
Evaluates and provides expert consultation to the Social Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management.
Directs client work, technical assistance, therapeutic supports, training, and outreach.
Works with small caseload of high-needs clients utilizing a range of therapeutic interventions with an emphasis on screening for trauma, establishing safety, building trust, increasing coping strategies, and providing in-depth support during legal proceedings.
Conducts needs assessment with KIND’s U.S./Mexico Special Programs team to design and implement quarterly trainings for staff and PBAs. Trainings will include such topics as Trauma Informed Interviewing Skills and Culturally Responsive Practices with Indigenous Populations.
Provides technical assistance and expertise to KIND staff and community partners with an emphasis on Trauma Informed interventions when working with UAC and refugee populations.
Works with community partners to coordinate services and collaborate in efforts; with emphasis on include language access, mental health supports and avoiding re-traumatization.
Assists with trainings and presentations.
Represent KIND at local coalitions, courts, and agencies.
Qualifications and Requirements:
Graduate degree in social work or related field or 6 years of work experience, combined with Undergraduate degree in social work or related field, in lieu of advanced degree.
Depending on location- at least 2 years of experience working with Tender Age children, foster care, at risk youth.
Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practices, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing an oral communication skill.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Advanced fluency in English and Spanish, spoken and written, required.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment. Ability to prioritize tasks and to delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
Salary Range: $61,360 - $76,700 a year
Our Benefits
Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.
Pre-tax flexible spending account (FSA) for both medical and dependent care.
Pre-tax transit and parking spending account.
Employer-paid life insurance and accidental death and dismemberment insurance.
Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here .
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link .
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Apr 16, 2024
Full time
About KIND
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.
Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary:
KIND seeks a Senior Social Services Coordinator to serve alongside the Social Services Management team. Senior Social Services Coordinators provide therapeutic support to high-risk cases, clinical consultations, and contribute to the design and implementation of trauma informed outreach and training within KIND and to external partners.
Essential Functions:
Supports the development of programmatic framework for Social Services including metrics, logic models, and narratives, for grant applications and reports.
Supports fundraising and development efforts, as well as grant reporting for the Social Services team.
Provides consultation on high risk and vulnerable cases across KIND offices.
Creates, updates, and implements ethical policies, procedures, and guidelines to be implemented across all field offices and compiled in an updated Social Services Handbook.
Creates, updates, and implements guidelines for the Social Services team in an interdisciplinary model pertaining to attorney-client and work-product privilege, federal and state confidentiality, and mandatory reporting laws.
Creates and implements guidelines on working with unaccompanied children working with pro bono volunteer attorneys with a focus on trauma informed care.
Creates guidelines and leads Social Services team on self-care, wellness, prevention of vicarious trauma and burnout, as well as appropriate professionalism in client relations.
Maintains working partnership with local graduate program and provide supervision to graduate level interns from social work/mental health programs.
Monitors and evaluates case activities, including client referrals, intakes, case strategy, and case closure through case rounds and regular check-ins of social service interns.
Consults and works regularly with KIND staff to integrate holistic, trauma-informed, and client-centered services that consider both legal strategy and social service needs.
Evaluates and provides expert consultation to the Social Services team and KIND attorneys on services referral, needs assessments, advocacy strategy, safety planning, and crisis management.
Directs client work, technical assistance, therapeutic supports, training, and outreach.
Works with small caseload of high-needs clients utilizing a range of therapeutic interventions with an emphasis on screening for trauma, establishing safety, building trust, increasing coping strategies, and providing in-depth support during legal proceedings.
Conducts needs assessment with KIND’s U.S./Mexico Special Programs team to design and implement quarterly trainings for staff and PBAs. Trainings will include such topics as Trauma Informed Interviewing Skills and Culturally Responsive Practices with Indigenous Populations.
Provides technical assistance and expertise to KIND staff and community partners with an emphasis on Trauma Informed interventions when working with UAC and refugee populations.
Works with community partners to coordinate services and collaborate in efforts; with emphasis on include language access, mental health supports and avoiding re-traumatization.
Assists with trainings and presentations.
Represent KIND at local coalitions, courts, and agencies.
Qualifications and Requirements:
Graduate degree in social work or related field or 6 years of work experience, combined with Undergraduate degree in social work or related field, in lieu of advanced degree.
Depending on location- at least 2 years of experience working with Tender Age children, foster care, at risk youth.
Minimum of 3 years of experience in social services or non-profit organizations; community organizing, or grassroots and partnership development experience preferred.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practices, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing an oral communication skill.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Advanced fluency in English and Spanish, spoken and written, required.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Excellent organizational skills with ability to work on multiple projects in a deadline-oriented environment. Ability to prioritize tasks and to delegate as appropriate.
Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
Committed to prioritizing diversity, equity, and inclusion as well as embracing transparency and authenticity in daily work life.
Be disciplined and nimble to ensure delivery on our core mission of access to justice and protection of children’s wellbeing and rights.
Salary Range: $61,360 - $76,700 a year
Our Benefits
Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the two medical plan options, dental, and vision.
Pre-tax flexible spending account (FSA) for both medical and dependent care.
Pre-tax transit and parking spending account.
Employer-paid life insurance and accidental death and dismemberment insurance.
Employer-paid short and long-term disability insurance.
For a complete list of benefits, please click here .
Our Focus on Wellness
KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.
For more information regarding our Wellness initiatives please visit this link .
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Organizational Overview: Footsteps supports and affirms individuals and families who have left or are contemplating leaving, insular ultra-Orthodox Jewish communities in their quest to lead self-determined lives. Based in New York City with remote options nationally, Footsteps offers members peer and emotional support groups, educational and career programs, divorce and custody support, social events and celebrations, and referrals to partner organizations for additional resources. Since Footsteps began in 2003, we have served over 2,300 individuals as they work to define their own identities, build new connections and communities, and lead meaningful lives on their own terms.
We have recently completed a robust strategic planning process, which has laid out a clear vision for Footsteps through 2027. In 2024, as we continue to recalibrate post-COVID, we expect our budget to surpass $5M with a staff of over 30. This is both an exciting and critical time to join the Footsteps team as we strengthen our internal infrastructure and capacity to meet the expanding needs of this community.
Position Overview: Footsteps seeks an energetic, highly organized, project manager to serve as the Coordinator of the Executive Office. The Coordinator will provide overall executive-level support and coordination to the CEO in all aspects of their daily activities, managing an array of projects, including organizational development, and supporting coordination for the executive office. The executive office includes the CEO, the Board of Directors, the Senior Director of People and Culture, the Senior Director of Programs, and the Senior Director of Finance, Data, and Administration. The ideal candidate will be an exceptional project manager who possesses a high level of discretion in handling sensitive and confidential information and managing relationships with staff, board members, Footsteps members, and external stakeholders.
Job Responsibilities:
Supporting the CEO
Be aware of and manage the CEO’s priorities, fielding inquiries, anticipating and navigating shifting needs as they arise
Manage the CEO’s calendar, scheduling and confirming appointments, preparing materials for meetings and coordinating travel arrangements
Support the CEO in managing email inbox, draft correspondence with external constituents and document key correspondence in the database
Support the CEO’s fundraising work, partner with the development team to coordinate, prepare for, and follow-up on donor meetings and events, and support with development tasks as needed
Act as an information funnel, facilitating between CEO and internal and external stakeholders
Supporting the Executive Office
In partnership with the Senior Director of People and Culture, build agendas and manage scheduling and content for leadership and all staff meetings, as well as staff gatherings and retreats
Project manage organization-wide strategic initiatives and special projects that do not fit neatly within the organizational chart or that fall between departmental or leadership responsibility
Plan and execute the annual goal-planning process
Board Liaising
Work with the operations team to coordinate all logistics around board meetings including scheduling, managing RSVPs, and materials preparation
Manage schedule of board activities, schedule board committee meetings, facilitate communication and reporting leading up to board meetings and organizational events
Take notes at board and committee meetings, disseminate minutes and action items in a timely manner
Manage board orientation process, including scheduling orientation and the compilation of the board manual for new members
Competencies:
Meticulous attention to detail while maintaining sight of the bigger picture Highly organized and able to manage multiple complex tasks
Comfort with “managing up”
Exceptional written and verbal interpersonal skills
Ability to cultivate strong, professional relationships with colleagues, board members, donors, and organizational partners
Flexible work style with the ability to work under tight deadlines and shifting priorities, anticipate needs and potential issues before they arise
Motivated self-starter capable of working independently as well as within a team environment
Ability to exercise independent judgment, problem-solving, and discretion
Ability to maintain sensitive and confidential information
Qualifications:
3+ years relevant work experience providing administrative support and project management in a dynamic, fast-paced environment
Commitment to and passion for Footsteps’ mission and values
Proficient and comfortable with technology including Google Suite (Gmail, Drive, Docs, Sheets) and Microsoft Suite (Excel, Word, and PowerPoint)
Ability to work occasional evenings and weekends
Knowledge of Salesforce, Zoom, and 1-2 project management platforms (Asana, Basecamp, etc.) a plus
Previous experience in the nonprofit sector is a plus
Location: New York City Area Anticipated Start Date: Late July/Early August 2024 Salary: $62,000 - $70,000
This is a hybrid position, with in-office days expected approximately 1-2 days per week in addition to board meetings and event support in the NYC metro area. The ideal candidate works well in the office and from home.
COVID update: All staff are required to be vaccinated. The office is currently open to staff on a voluntary basis. Program offerings and services are offered both virtually and in-person, at the office and offsite.
How to Apply: Please send your resume and cover letter to opportunities@footstepsorg.org and indicate your name and “Coordinator of the Executive Office” in the subject line. We will review applications on a rolling basis, so we encourage you to apply soon.
Team + Benefits: You will be joining an amazing team of passionate, mission-driven colleagues. We offer a competitive benefits package that includes: 20 vacation days, 13 paid holidays, unlimited sick days, 5 personal days, summer Fridays, 12 weeks of paid parental leave, paid sabbatical after 7 years of continuous service, health, dental, and vision insurance, 3% match for IRA retirement plan, flexible spending accounts for health care and transit, and a professional development stipend.
We are committed to promoting an equitable, safe, and welcoming environment for our members and staff. Footsteps values a culture of respect and inclusive community: honoring personal choice, different sets of beliefs, and diverse lifestyles that promote individuals’ rights to determine the course of their own lives. Footsteps promotes diversity in the workplace and believes it is critical for our continuing success. We know that women, trans, non-binary, and other structurally marginalized people are more likely to apply to jobs only if they meet 100% of the qualifications. We strongly encourage you to apply even if you don’t meet every requirement.
Footsteps is an equal-opportunity employer. Immigrants, people of color, formerly ultra-Orthodox individuals, LGBTQIA people, people with disabilities, and people who come from poor and working-class backgrounds are strongly encouraged to apply. Footsteps does not discriminate on the basis of race, color, religion, sexual orientation, gender identity or expression, national origin, age, disability, marital or veteran status, or any other legally protected status.
We thank you for your interest in career opportunities with Footsteps. Due to high volume, only those candidates selected for an interview will be contacted.
Apr 10, 2024
Full time
Organizational Overview: Footsteps supports and affirms individuals and families who have left or are contemplating leaving, insular ultra-Orthodox Jewish communities in their quest to lead self-determined lives. Based in New York City with remote options nationally, Footsteps offers members peer and emotional support groups, educational and career programs, divorce and custody support, social events and celebrations, and referrals to partner organizations for additional resources. Since Footsteps began in 2003, we have served over 2,300 individuals as they work to define their own identities, build new connections and communities, and lead meaningful lives on their own terms.
We have recently completed a robust strategic planning process, which has laid out a clear vision for Footsteps through 2027. In 2024, as we continue to recalibrate post-COVID, we expect our budget to surpass $5M with a staff of over 30. This is both an exciting and critical time to join the Footsteps team as we strengthen our internal infrastructure and capacity to meet the expanding needs of this community.
Position Overview: Footsteps seeks an energetic, highly organized, project manager to serve as the Coordinator of the Executive Office. The Coordinator will provide overall executive-level support and coordination to the CEO in all aspects of their daily activities, managing an array of projects, including organizational development, and supporting coordination for the executive office. The executive office includes the CEO, the Board of Directors, the Senior Director of People and Culture, the Senior Director of Programs, and the Senior Director of Finance, Data, and Administration. The ideal candidate will be an exceptional project manager who possesses a high level of discretion in handling sensitive and confidential information and managing relationships with staff, board members, Footsteps members, and external stakeholders.
Job Responsibilities:
Supporting the CEO
Be aware of and manage the CEO’s priorities, fielding inquiries, anticipating and navigating shifting needs as they arise
Manage the CEO’s calendar, scheduling and confirming appointments, preparing materials for meetings and coordinating travel arrangements
Support the CEO in managing email inbox, draft correspondence with external constituents and document key correspondence in the database
Support the CEO’s fundraising work, partner with the development team to coordinate, prepare for, and follow-up on donor meetings and events, and support with development tasks as needed
Act as an information funnel, facilitating between CEO and internal and external stakeholders
Supporting the Executive Office
In partnership with the Senior Director of People and Culture, build agendas and manage scheduling and content for leadership and all staff meetings, as well as staff gatherings and retreats
Project manage organization-wide strategic initiatives and special projects that do not fit neatly within the organizational chart or that fall between departmental or leadership responsibility
Plan and execute the annual goal-planning process
Board Liaising
Work with the operations team to coordinate all logistics around board meetings including scheduling, managing RSVPs, and materials preparation
Manage schedule of board activities, schedule board committee meetings, facilitate communication and reporting leading up to board meetings and organizational events
Take notes at board and committee meetings, disseminate minutes and action items in a timely manner
Manage board orientation process, including scheduling orientation and the compilation of the board manual for new members
Competencies:
Meticulous attention to detail while maintaining sight of the bigger picture Highly organized and able to manage multiple complex tasks
Comfort with “managing up”
Exceptional written and verbal interpersonal skills
Ability to cultivate strong, professional relationships with colleagues, board members, donors, and organizational partners
Flexible work style with the ability to work under tight deadlines and shifting priorities, anticipate needs and potential issues before they arise
Motivated self-starter capable of working independently as well as within a team environment
Ability to exercise independent judgment, problem-solving, and discretion
Ability to maintain sensitive and confidential information
Qualifications:
3+ years relevant work experience providing administrative support and project management in a dynamic, fast-paced environment
Commitment to and passion for Footsteps’ mission and values
Proficient and comfortable with technology including Google Suite (Gmail, Drive, Docs, Sheets) and Microsoft Suite (Excel, Word, and PowerPoint)
Ability to work occasional evenings and weekends
Knowledge of Salesforce, Zoom, and 1-2 project management platforms (Asana, Basecamp, etc.) a plus
Previous experience in the nonprofit sector is a plus
Location: New York City Area Anticipated Start Date: Late July/Early August 2024 Salary: $62,000 - $70,000
This is a hybrid position, with in-office days expected approximately 1-2 days per week in addition to board meetings and event support in the NYC metro area. The ideal candidate works well in the office and from home.
COVID update: All staff are required to be vaccinated. The office is currently open to staff on a voluntary basis. Program offerings and services are offered both virtually and in-person, at the office and offsite.
How to Apply: Please send your resume and cover letter to opportunities@footstepsorg.org and indicate your name and “Coordinator of the Executive Office” in the subject line. We will review applications on a rolling basis, so we encourage you to apply soon.
Team + Benefits: You will be joining an amazing team of passionate, mission-driven colleagues. We offer a competitive benefits package that includes: 20 vacation days, 13 paid holidays, unlimited sick days, 5 personal days, summer Fridays, 12 weeks of paid parental leave, paid sabbatical after 7 years of continuous service, health, dental, and vision insurance, 3% match for IRA retirement plan, flexible spending accounts for health care and transit, and a professional development stipend.
We are committed to promoting an equitable, safe, and welcoming environment for our members and staff. Footsteps values a culture of respect and inclusive community: honoring personal choice, different sets of beliefs, and diverse lifestyles that promote individuals’ rights to determine the course of their own lives. Footsteps promotes diversity in the workplace and believes it is critical for our continuing success. We know that women, trans, non-binary, and other structurally marginalized people are more likely to apply to jobs only if they meet 100% of the qualifications. We strongly encourage you to apply even if you don’t meet every requirement.
Footsteps is an equal-opportunity employer. Immigrants, people of color, formerly ultra-Orthodox individuals, LGBTQIA people, people with disabilities, and people who come from poor and working-class backgrounds are strongly encouraged to apply. Footsteps does not discriminate on the basis of race, color, religion, sexual orientation, gender identity or expression, national origin, age, disability, marital or veteran status, or any other legally protected status.
We thank you for your interest in career opportunities with Footsteps. Due to high volume, only those candidates selected for an interview will be contacted.
The College of Charleston
Charleston, South Carolina
Event Support Worker (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Event Support Worker (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
1
Department
Maintenance Shop
Job Purpose
The successful candidate will work with internal and external teams that optimize the customer service effort at the College. This role, under general supervision, performs support service duties of moderate difficulty in the event support field, pressure washing and minor building maintenance such as replacing ceiling tiles . Provides support for both on and off campus events, moves, and assists with furniture relocation.
Minimum Requirements
High school diploma and experience in event support, and furniture moves . Must be able to follow oral and written instructions. Must be able to submit detailed and complete records and paperwork associated with various special events, event support, furniture relocation, etc. Troubleshooting and resolving problems. Ensuring that special events have all the requested materials needed per the work order request. Identifying and assessing customer’s needs to achieve satisfaction. Handling customer complaints and providing appropriate resolutions and alternatives. Organizing and maintaining files and records. Assisting requesters/supervisors/managers/coordinators to ensure logistical arrangements for programs are met. A valid SC driver’s license, or the ability to obtain one within 30 days of employment, as the employee will be required to drive state vehicles to transport equipment and/or personnel. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have knowledge of basic hand tools, equipment, materials and supplies used in event support and moves. Must be professional and reliable with ability to effectively communicate oral and written information to faculty, students and staff.. Ability to reprioritize workload during emergencies. Ability to identify and address problems, meet deadlines, and collaborate with various departments. The ability to adapt and respond to different audiences. Strong interpersonal and organizational skills. Ability to work cooperatively with students, instructors and staff, especially as part of a team. Ability to work on multiple projects independently, at times under short deadlines.. Attention to detail and ability to take initiative. Position requires basic computer skills and working knowledge and experience in using e-mail. Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) is preferred. Experience in utilizing on-line work order systems is a plus. Skill with electronic devices such as iPhone and iPad is preferred. Must be able to follow oral & written instructions. All employees at the College are expected to perform their jobs in a safe manner in accordance with best safety practices as prescribed by their department, the Office of Environmental Health and Safety, and the Occupational Health and Safety Administration training as provided by Facilities Management at the College of Charleston .
Additional Comments Regarding Position
Must be able to perform duties as described and work both indoors and outdoors in all types of weather. Must be able to work in close quarters, climb ladders/stairs, enter/exit hatches, & work on rooftops. Must be able to work in areas of excessive heat/cold and lift or move furniture, objects, heavy components, and equipment weighing up to 50 pounds. Required to work on weekends and after normal working hours, as needed, to assist with special events, moves, and emergencies. Some overtime & call back after normal working hours and on weekends will be required, as needed. May be required to be on campus prior to & immediately following all emergencies such as hurricanes, floods, snow/ice storms, etc. to assist in cleanup of potential damage to campus.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,561 - $40,382
Posting Date
04/09/2024
Closing Date
05/09/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024008
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/14920
Job Duties
Job Duties
Activity
1. Moves furniture, sets up chairs, desks & tables as required. Handles furniture properly & safely to avoid damage & injury. Adheres to strict timetables & transports, sets up & breaks down, & removes materials, chairs, tables, etc. for use at various locations for special events (sports events, orientation, commencement, inauguration, convocation, dedications, student events, back to school picnic, etc.). Performs work assignments throughout the college campus and in various college buildings, residence halls, historic homes, office buildings and large facilities. Responds to assigned work orders with a sense of urgency and ensures appropriate and timely resolution. Operates mobile electronic device to access, update, and complete work orders to include all appropriate information to reflect action taken, labor hours, parts, materials and other historical and cost related items .
Essential or Marginal
Essential
Percent of Time
35
Activity
2. Supports general programs and special event needs and own operational tasks and programs for the College and Facilities Management team. Performs customer service related tasks in the area of events, relocations, special events, and moves throughout and across the college campus inside and outside various buildings, dormitories, historic homes, office buildings, and large facilities. Performs work necessary to complete assigned work orders. Follows proper guidelines and safety procedures and completes work orders in a timely manner, ensuring that work quality meets or exceeds good quality standards.
Essential or Marginal
Essential
Percent of Time
30
Activity
3. Assist with Facilities operations as needed. Support inventory management of all special event products and assets across the College. Support with the execution of the event details, with specific focus and support on largest events. Assist with managing customer expectations and deadlines.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Demonstrates safety knowledge by practicing and adhering to all proper safety procedures and OSHA regulations pertaining to the maintenance trade. Consistently wears/uses appropriate personal protective equipment as required. Responsible for ensuring that furniture, floors, walls, & surrounding work area is protected from dust & debris while work is being performed. Also responsible for ensuring that all job sites are thoroughly cleaned when work has been completed.
Essential or Marginal
Essential
Percent of Time
10
Apr 10, 2024
Full time
Event Support Worker (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Event Support Worker (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
1
Department
Maintenance Shop
Job Purpose
The successful candidate will work with internal and external teams that optimize the customer service effort at the College. This role, under general supervision, performs support service duties of moderate difficulty in the event support field, pressure washing and minor building maintenance such as replacing ceiling tiles . Provides support for both on and off campus events, moves, and assists with furniture relocation.
Minimum Requirements
High school diploma and experience in event support, and furniture moves . Must be able to follow oral and written instructions. Must be able to submit detailed and complete records and paperwork associated with various special events, event support, furniture relocation, etc. Troubleshooting and resolving problems. Ensuring that special events have all the requested materials needed per the work order request. Identifying and assessing customer’s needs to achieve satisfaction. Handling customer complaints and providing appropriate resolutions and alternatives. Organizing and maintaining files and records. Assisting requesters/supervisors/managers/coordinators to ensure logistical arrangements for programs are met. A valid SC driver’s license, or the ability to obtain one within 30 days of employment, as the employee will be required to drive state vehicles to transport equipment and/or personnel. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have knowledge of basic hand tools, equipment, materials and supplies used in event support and moves. Must be professional and reliable with ability to effectively communicate oral and written information to faculty, students and staff.. Ability to reprioritize workload during emergencies. Ability to identify and address problems, meet deadlines, and collaborate with various departments. The ability to adapt and respond to different audiences. Strong interpersonal and organizational skills. Ability to work cooperatively with students, instructors and staff, especially as part of a team. Ability to work on multiple projects independently, at times under short deadlines.. Attention to detail and ability to take initiative. Position requires basic computer skills and working knowledge and experience in using e-mail. Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) is preferred. Experience in utilizing on-line work order systems is a plus. Skill with electronic devices such as iPhone and iPad is preferred. Must be able to follow oral & written instructions. All employees at the College are expected to perform their jobs in a safe manner in accordance with best safety practices as prescribed by their department, the Office of Environmental Health and Safety, and the Occupational Health and Safety Administration training as provided by Facilities Management at the College of Charleston .
Additional Comments Regarding Position
Must be able to perform duties as described and work both indoors and outdoors in all types of weather. Must be able to work in close quarters, climb ladders/stairs, enter/exit hatches, & work on rooftops. Must be able to work in areas of excessive heat/cold and lift or move furniture, objects, heavy components, and equipment weighing up to 50 pounds. Required to work on weekends and after normal working hours, as needed, to assist with special events, moves, and emergencies. Some overtime & call back after normal working hours and on weekends will be required, as needed. May be required to be on campus prior to & immediately following all emergencies such as hurricanes, floods, snow/ice storms, etc. to assist in cleanup of potential damage to campus.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,561 - $40,382
Posting Date
04/09/2024
Closing Date
05/09/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024008
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/14920
Job Duties
Job Duties
Activity
1. Moves furniture, sets up chairs, desks & tables as required. Handles furniture properly & safely to avoid damage & injury. Adheres to strict timetables & transports, sets up & breaks down, & removes materials, chairs, tables, etc. for use at various locations for special events (sports events, orientation, commencement, inauguration, convocation, dedications, student events, back to school picnic, etc.). Performs work assignments throughout the college campus and in various college buildings, residence halls, historic homes, office buildings and large facilities. Responds to assigned work orders with a sense of urgency and ensures appropriate and timely resolution. Operates mobile electronic device to access, update, and complete work orders to include all appropriate information to reflect action taken, labor hours, parts, materials and other historical and cost related items .
Essential or Marginal
Essential
Percent of Time
35
Activity
2. Supports general programs and special event needs and own operational tasks and programs for the College and Facilities Management team. Performs customer service related tasks in the area of events, relocations, special events, and moves throughout and across the college campus inside and outside various buildings, dormitories, historic homes, office buildings, and large facilities. Performs work necessary to complete assigned work orders. Follows proper guidelines and safety procedures and completes work orders in a timely manner, ensuring that work quality meets or exceeds good quality standards.
Essential or Marginal
Essential
Percent of Time
30
Activity
3. Assist with Facilities operations as needed. Support inventory management of all special event products and assets across the College. Support with the execution of the event details, with specific focus and support on largest events. Assist with managing customer expectations and deadlines.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Demonstrates safety knowledge by practicing and adhering to all proper safety procedures and OSHA regulations pertaining to the maintenance trade. Consistently wears/uses appropriate personal protective equipment as required. Responsible for ensuring that furniture, floors, walls, & surrounding work area is protected from dust & debris while work is being performed. Also responsible for ensuring that all job sites are thoroughly cleaned when work has been completed.
Essential or Marginal
Essential
Percent of Time
10
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Apr 09, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $25.00 - $26.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America, and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position Summary:
KIND seeks a Social Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The Social Services Supervisor will also oversee specific program areas and support the national Social Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. They will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions:
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices’ therapeutic programming and specific initiatives around client support.
Qualifications and Requirements:
Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required.
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practice, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Salary Range: $80,000 - $85,800 a year
Benefits: Discover the perks of working for KIND
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
Mar 13, 2024
Full time
About KIND:
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.
KIND’s social services program ensures that migrant and refugee children – who have often endured trauma – receive counseling, educational support, medical care, and other comprehensive services.
To address the root causes of child migration from Central America, and strengthen the protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.
KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.
Position Summary:
KIND seeks a Social Services Supervisor to manage daily social services operations of 2-3 field offices to include in-house programming, data management, reflective supervision, subject matter expertise and training on trauma-informed and client centered interventions, and crisis responses. The Social Services Supervisor will also oversee specific program areas and support the national Social Services team with other essential management duties, including fostering a culture of wellness, supervising MSW interns and leveraging community resources. They will staff a small caseload of critical cases and provide clinical consultation for the legal teams.
Essential Functions:
Staffs a small caseload of critical referrals in office where the supervisor is located.
Oversees daily management and operations of 2-3 field offices (grouped regionally or by commonalities of programming, reporting laws, etc.,).
Ensures Social Services Coordinators (SSCs) adhere to policies and procedures.
Provides weekly reflective supervision to Social Service Coordinators and meet monthly with Managing Attorney at field offices.
Develops a framework for new supervision structure to support implementation across other offices.
Provides therapeutic support and crisis management with the legal team.
Coordinates Crisis Planning and protocols as part of the agency-wide implementation.
Supervises MSW interns housed in field office where supervisor is located.
Monitors, reviews, and makes recommendations for in-house therapeutic activities, resource fairs and preventive programming.
Completes reports to meet both internal and external program requirements in a timely manner.
KIND will evaluate proven local practices and institutionalize and share them across all of KIND’s offices.
Develops a consistent, high-quality approach to supervision, and expansion of in-house programming.
Supports assigned offices’ therapeutic programming and specific initiatives around client support.
Qualifications and Requirements:
Master’s degree in social work or advanced degree in a related field, preferably in social work, counseling, or related specialty (LMSW, LCSW, LPC, LMHC).
Advanced fluency in English and Spanish, spoken and written, is required.
Licensure (or able to obtain licensure within six months of hire), SIFI certification, and experience supervising MSW interns.
Minimum five years of experience working with immigrant populations, unaccompanied minors, at-risk youth, or young children (depending on the location).
Minimum of 2 years of experience in a supervisory role in social services or non-profit organizations.
Experience providing guidance and crisis management and direct oversight of administrative and clinical supervision and staff performance evaluation.
Advanced skills in Microsoft Suite including Outlook, Excel (including formula function), and Teams; competence with technology-related items including audio-video set-up and execution.
Demonstrated commitment to improving and/or understanding issues impacting immigrants in the U.S.; preferred experience working with trauma survivors.
Experience working with immigrant and refugee children and youth, LGBTQA communities.
Ability to work independently, anticipate needs, and take initiative in a high volume, fast-paced environment.
Experience supervising interns and volunteers; highly skilled at conducting outreach and managing external partnerships.
Experience in data entry and/or data management; experience in case and document database navigation such as ShareFile and Legal Server, including running and interpreting reports.
Ability to handle tech-related responsibilities including management of digital calendars and video conferencing.
Strong record of intercultural responsiveness, sensitivity and awareness, and cross-cultural communication skills, responsive practice, and a racial equity lens.
Ability to effectively conduct trainings to diverse audiences in person and virtually.
Experience working with multidisciplinary or interdisciplinary teams.
Excellent organizational, time management skills, and attention to detail; ability to work collaboratively; excellent writing and oral communication skills.
Ability to thrive in a high-volume workload with fast-changing deadlines and priorities.
Ability to travel as assigned.
Ability to work within an office environment, have regular interaction via telephone, teleconference, IM and email with KIND’s team and have in-person meetings with clients.
Excellent written and oral communication skills in English.
Working knowledge of Microsoft Office Suites (such as Teams, Excel, etc.).
Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
Salary Range: $80,000 - $85,800 a year
Benefits: Discover the perks of working for KIND
KIND requires all staff be COVID vaccinated with the exception of those who have medical or religious beliefs exemptions.
The College of Charleston
Charleston, South Carolina
Event Support Worker (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Event Support Worker (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
1
Department
Maintenance Shop
Job Purpose
The successful candidate will work with internal and external teams that optimize the customer service effort at the College. This role, under general supervision, performs support service duties of moderate difficulty in the event support field, pressure washing and minor building maintenance such as replacing ceiling tiles . Provides support for both on and off campus events, moves, and assists with furniture relocation.
Minimum Requirements
High school diploma and experience in event support, and furniture moves . Must be able to follow oral and written instructions. Must be able to submit detailed and complete records and paperwork associated with various special events, event support, furniture relocation, etc. Troubleshooting and resolving problems. Ensuring that special events have all the requested materials needed per the work order request. Identifying and assessing customer’s needs to achieve satisfaction. Handling customer complaints and providing appropriate resolutions and alternatives. Organizing and maintaining files and records. Assisting requesters/supervisors/managers/coordinators to ensure logistical arrangements for programs are met. A valid SC driver’s license, or the ability to obtain one within 30 days of employment, as the employee will be required to drive state vehicles to transport equipment and/or personnel. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have knowledge of basic hand tools, equipment, materials and supplies used in event support and moves. Must be professional and reliable with ability to effectively communicate oral and written information to faculty, students and staff.. Ability to reprioritize workload during emergencies. Ability to identify and address problems, meet deadlines, and collaborate with various departments. The ability to adapt and respond to different audiences. Strong interpersonal and organizational skills. Ability to work cooperatively with students, instructors and staff, especially as part of a team. Ability to work on multiple projects independently, at times under short deadlines.. Attention to detail and ability to take initiative. Position requires basic computer skills and working knowledge and experience in using e-mail. Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) is preferred. Experience in utilizing on-line work order systems is a plus. Skill with electronic devices such as iPhone and iPad is preferred. Must be able to follow oral & written instructions. All employees at the College are expected to perform their jobs in a safe manner in accordance with best safety practices as prescribed by their department, the Office of Environmental Health and Safety, and the Occupational Health and Safety Administration training as provided by Facilities Management at the College of Charleston .
Additional Comments Regarding Position
Must be able to perform duties as described and work both indoors and outdoors in all types of weather. Must be able to work in close quarters, climb ladders/stairs, enter/exit hatches, & work on rooftops. Must be able to work in areas of excessive heat/cold and lift or move furniture, objects, heavy components, and equipment weighing up to 50 pounds. Required to work on weekends and after normal working hours, as needed, to assist with special events, moves, and emergencies. Some overtime & call back after normal working hours and on weekends will be required, as needed. May be required to be on campus prior to & immediately following all emergencies such as hurricanes, floods, snow/ice storms, etc. to assist in cleanup of potential damage to campus.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,561 - $40,382
Posting Date
01/30/2024
Closing Date
04/05/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024008
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/14920
Job Duties
Job Duties
Activity
1. Moves furniture, sets up chairs, desks & tables as required. Handles furniture properly & safely to avoid damage & injury. Adheres to strict timetables & transports, sets up & breaks down, & removes materials, chairs, tables, etc. for use at various locations for special events (sports events, orientation, commencement, inauguration, convocation, dedications, student events, back to school picnic, etc.). Performs work assignments throughout the college campus and in various college buildings, residence halls, historic homes, office buildings and large facilities. Responds to assigned work orders with a sense of urgency and ensures appropriate and timely resolution. Operates mobile electronic device to access, update, and complete work orders to include all appropriate information to reflect action taken, labor hours, parts, materials and other historical and cost related items .
Essential or Marginal
Essential
Percent of Time
35
Activity
2. Supports general programs and special event needs and own operational tasks and programs for the College and Facilities Management team. Performs customer service related tasks in the area of events, relocations, special events, and moves throughout and across the college campus inside and outside various buildings, dormitories, historic homes, office buildings, and large facilities. Performs work necessary to complete assigned work orders. Follows proper guidelines and safety procedures and completes work orders in a timely manner, ensuring that work quality meets or exceeds good quality standards.
Essential or Marginal
Essential
Percent of Time
30
Activity
3. Assist with Facilities operations as needed. Support inventory management of all special event products and assets across the College. Support with the execution of the event details, with specific focus and support on largest events. Assist with managing customer expectations and deadlines.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Demonstrates safety knowledge by practicing and adhering to all proper safety procedures and OSHA regulations pertaining to the maintenance trade. Consistently wears/uses appropriate personal protective equipment as required. Responsible for ensuring that furniture, floors, walls, & surrounding work area is protected from dust & debris while work is being performed. Also responsible for ensuring that all job sites are thoroughly cleaned when work has been completed.
Essential or Marginal
Essential
Percent of Time
10
Mar 05, 2024
Full time
Event Support Worker (Re-Announcement)
Posting Details
POSTING INFORMATION
Internal Title
Event Support Worker (Re-Announcement)
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
1
Department
Maintenance Shop
Job Purpose
The successful candidate will work with internal and external teams that optimize the customer service effort at the College. This role, under general supervision, performs support service duties of moderate difficulty in the event support field, pressure washing and minor building maintenance such as replacing ceiling tiles . Provides support for both on and off campus events, moves, and assists with furniture relocation.
Minimum Requirements
High school diploma and experience in event support, and furniture moves . Must be able to follow oral and written instructions. Must be able to submit detailed and complete records and paperwork associated with various special events, event support, furniture relocation, etc. Troubleshooting and resolving problems. Ensuring that special events have all the requested materials needed per the work order request. Identifying and assessing customer’s needs to achieve satisfaction. Handling customer complaints and providing appropriate resolutions and alternatives. Organizing and maintaining files and records. Assisting requesters/supervisors/managers/coordinators to ensure logistical arrangements for programs are met. A valid SC driver’s license, or the ability to obtain one within 30 days of employment, as the employee will be required to drive state vehicles to transport equipment and/or personnel. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Must have knowledge of basic hand tools, equipment, materials and supplies used in event support and moves. Must be professional and reliable with ability to effectively communicate oral and written information to faculty, students and staff.. Ability to reprioritize workload during emergencies. Ability to identify and address problems, meet deadlines, and collaborate with various departments. The ability to adapt and respond to different audiences. Strong interpersonal and organizational skills. Ability to work cooperatively with students, instructors and staff, especially as part of a team. Ability to work on multiple projects independently, at times under short deadlines.. Attention to detail and ability to take initiative. Position requires basic computer skills and working knowledge and experience in using e-mail. Knowledge of Microsoft Office (Word, Excel, Outlook, etc.) is preferred. Experience in utilizing on-line work order systems is a plus. Skill with electronic devices such as iPhone and iPad is preferred. Must be able to follow oral & written instructions. All employees at the College are expected to perform their jobs in a safe manner in accordance with best safety practices as prescribed by their department, the Office of Environmental Health and Safety, and the Occupational Health and Safety Administration training as provided by Facilities Management at the College of Charleston .
Additional Comments Regarding Position
Must be able to perform duties as described and work both indoors and outdoors in all types of weather. Must be able to work in close quarters, climb ladders/stairs, enter/exit hatches, & work on rooftops. Must be able to work in areas of excessive heat/cold and lift or move furniture, objects, heavy components, and equipment weighing up to 50 pounds. Required to work on weekends and after normal working hours, as needed, to assist with special events, moves, and emergencies. Some overtime & call back after normal working hours and on weekends will be required, as needed. May be required to be on campus prior to & immediately following all emergencies such as hurricanes, floods, snow/ice storms, etc. to assist in cleanup of potential damage to campus.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$31,561 - $40,382
Posting Date
01/30/2024
Closing Date
04/05/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024008
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/14920
Job Duties
Job Duties
Activity
1. Moves furniture, sets up chairs, desks & tables as required. Handles furniture properly & safely to avoid damage & injury. Adheres to strict timetables & transports, sets up & breaks down, & removes materials, chairs, tables, etc. for use at various locations for special events (sports events, orientation, commencement, inauguration, convocation, dedications, student events, back to school picnic, etc.). Performs work assignments throughout the college campus and in various college buildings, residence halls, historic homes, office buildings and large facilities. Responds to assigned work orders with a sense of urgency and ensures appropriate and timely resolution. Operates mobile electronic device to access, update, and complete work orders to include all appropriate information to reflect action taken, labor hours, parts, materials and other historical and cost related items .
Essential or Marginal
Essential
Percent of Time
35
Activity
2. Supports general programs and special event needs and own operational tasks and programs for the College and Facilities Management team. Performs customer service related tasks in the area of events, relocations, special events, and moves throughout and across the college campus inside and outside various buildings, dormitories, historic homes, office buildings, and large facilities. Performs work necessary to complete assigned work orders. Follows proper guidelines and safety procedures and completes work orders in a timely manner, ensuring that work quality meets or exceeds good quality standards.
Essential or Marginal
Essential
Percent of Time
30
Activity
3. Assist with Facilities operations as needed. Support inventory management of all special event products and assets across the College. Support with the execution of the event details, with specific focus and support on largest events. Assist with managing customer expectations and deadlines.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Demonstrates safety knowledge by practicing and adhering to all proper safety procedures and OSHA regulations pertaining to the maintenance trade. Consistently wears/uses appropriate personal protective equipment as required. Responsible for ensuring that furniture, floors, walls, & surrounding work area is protected from dust & debris while work is being performed. Also responsible for ensuring that all job sites are thoroughly cleaned when work has been completed.
Essential or Marginal
Essential
Percent of Time
10
Office of the Alternate Defense Counsel
Denver, Colorado
The Office of the Alternate Defense Counsel (OADC) seeks two investigators, with varying experience levels, for OADC’s new Postconviction Unit (PCU). The PCU Investigators will be crucial members of our interdisciplinary team who gather and prepare evidence in support of clients’ postconviction claims. This is an exciting opportunity to help launch a new unit and advance excellent indigent holistic defense.
About Us:
The OADC is the state agency responsible for providing legal representation for indigent adults and youth charged with criminal or delinquent acts, where the Office of the State Public Defender (OSPD) has a conflict of interest. Traditionally, the OADC has accomplished this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, case assistants, etc.) to provide client services on an hourly basis. The PCU is a new in-house endeavor that will provide direct representation to OADC clients. Our fundamental belief is that good holistic legal defense teams produce good results for our clients.
Mission Statement:
The mission of the OADC, through the practice of holistic public defense, is to help adults and children whom the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. The OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
Our EDI Vision:
accelerate Equity, advance Diversity, amplify Inclusion – together
#SeeStriveTransformTogether
The OADC believes that transforming EDI work at this core level takes courage and intention. The work has progressed from the inside out - beginning first with building a team united in its understanding of and deep commitment to EDI and working to actualize this commitment through efforts to shape and refine our culture, spaces, and practices.
About the Job:
The PCU will provide direct representation to indigent clients pursuing claims under Crim. P. Rule 35(c) and 35(a), where the OSPD has declared a conflict of interest. The PCU will operate independently within our agency structure. Once it is fully staffed, the PCU will consist of the Director, the PCU Coordinator, four Staff Attorneys, one PCU Paralegal, two Investigators, and one Licensed Social Worker.
The PCU Investigators will work closely with team members to investigate, develop, and strengthen clients’ postconviction claims. Essential job functions will include:
Locating and interviewing individuals with relevant information concerning clients’ cases.
Reviewing and analyzing discovery materials, witness statements, and physical and/or digital evidence.
Collaborating and consulting with defense team members to develop the theory of the case and investigative strategies.
Generating detailed, accurate reports or memorandum summarizing witness interviews, evidentiary observations, and performed work.
Collecting, documenting, and preserving digital and physical evidence as appropriate.
Utilizing critical thinking and attention to detail to develop and pursue investigative leads and sources of information.
Identifying opportunities to enhance the client’s case through expert testimony.
Communicating and meeting with PCU Staff Attorneys and other team members regarding case status, court dates, witness information, and investigative progress.
Tracking time and maintaining clear, timely notes in case management system.
Seeking clarification on investigation requests to prioritize and complete assigned tasks within appropriate timelines.
Conducting fieldwork to collect client records, serve subpoenas, examine crime scenes, view physical evidence, etc.
Maintaining and using technology, tools, and equipment for conducting investigations including, but not limited to, audio recording devices, cameras, analytic software, office equipment, measurement tools, maps, and demonstrative media tools.
Providing hearing support, including but not limited to: testifying, assisting as an advisory witness, and coordinating exhibits or witnesses, as needed.
Traveling throughout Colorado and elsewhere to pursue leads, gather information, visit clients, and attend court.
About You:
Our ideal candidate will be self-motivated, team-oriented, and possess strong organizational and interpersonal skills. There is a preference for individuals who possess the following:
A demonstrated commitment to criminal defense, including one or more years of experience performing criminal defense investigations.
Ability to work independently and cooperatively as part of an interdisciplinary legal team.
Strong attention to detail and analytic skills.
Ability to identify legal issues and conduct comprehensive investigations using proper investigative channels and protocols.
Excellent communication skills, including the ability to testify in court and effectively interact with a wide range of diverse individuals.
Self-directed organization and time-management skills with the ability to meet short deadlines and complete assignments with frequent interruptions.
Culturally responsive practices while serving underserved, marginalized populations.
Empathy for the needs and histories of people with criminal records.
Ability to function under institutional pressure in jails, detention centers, prisons, and courtrooms.
Proficiency with technology including Microsoft Office 365, Adobe Acrobat, case management systems, social media platforms, and audio or video recording devices or software.
Familiarity with Colorado court rules and procedures, legal terminology, rules of professional conduct, and principles of attorney-client privilege.
A valid driver’s license, proof of insurance, and access to a working vehicle.
Certification with the ACFE, NALI, CDITC or other reputable investigative association.
A Bachelor’s degree in Criminal Justice, Criminology, Forensic Science, Investigations, or a related field.
The OADC will consider candidates who possess a combination of demonstrable skills, experience, and other qualifications in lieu of a bachelor's degree. Candidates who do not possess a bachelor's degree in criminal justice or related areas should be prepared to provide evidence of their relevant skills, experience, and other qualifications as part of the application process.
We are committed to fostering a culture of inclusion and encourage individuals of many identities, backgrounds, and experiences to apply. OADC values lived experiences. A criminal history will not necessarily disqualify a candidate’s opportunity, but the OADC will run a background check on any finalist.
If you are offered employment, the following are the conditions of employment:
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date;
Be willing to submit to a routine background investigation, including a criminal history check; and
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
How to Apply:
In the online application, you must provide a resume, a cover letter and answer several questions. You may also upload two letters of recommendation. Please complete the online application at the link below by 11:59 pm on Monday, March 4, 2024.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Once you submit your application, you will receive an automatic email from Formsite. Please add noreply@fs2.formsite.com as a safe sender. If you cannot find this email, please look in your spam/junk folder. Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to pcuinvestigatorjob@coloradoadc.com .
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click here for further information about State of Colorado Employee Benefits. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule.
Salary Range: $64,548- $83,796
FLSA Status: Exempt
Location: Colorado
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representative diversity, and encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Juanise Cornell at peopleadvocate@coloradoadc.com or (720) 994-2840 as soon as possible. Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Advance preparation may be required, so timely requests for accommodation are appreciated.
Feb 11, 2024
Full time
The Office of the Alternate Defense Counsel (OADC) seeks two investigators, with varying experience levels, for OADC’s new Postconviction Unit (PCU). The PCU Investigators will be crucial members of our interdisciplinary team who gather and prepare evidence in support of clients’ postconviction claims. This is an exciting opportunity to help launch a new unit and advance excellent indigent holistic defense.
About Us:
The OADC is the state agency responsible for providing legal representation for indigent adults and youth charged with criminal or delinquent acts, where the Office of the State Public Defender (OSPD) has a conflict of interest. Traditionally, the OADC has accomplished this by contracting with over 400 private attorneys and another 500 legal service providers (forensic social workers/clinical advocates, paralegals, investigators, legal researchers, case assistants, etc.) to provide client services on an hourly basis. The PCU is a new in-house endeavor that will provide direct representation to OADC clients. Our fundamental belief is that good holistic legal defense teams produce good results for our clients.
Mission Statement:
The mission of the OADC, through the practice of holistic public defense, is to help adults and children whom the government has charged with criminal and delinquent offenses. The OADC’s holistic practice model fosters ethical, informed, and standard-driven best practices in public defense. The OADC allocates resources in a manner intentionally designed to rebalance the disparate power wielded by the government in the criminal legal system. The OADC advocates for every client’s inherent worth and dignity by centering the client’s lived experiences and voice to achieve the best legal outcome.
The OADC is dedicated to zealous, client-centered advocacy rooted in social justice, integrity, and humility. We recognize that we are working within a broken and racist criminal legal system. Public defense advocates play an essential role in challenging bias and disparity within the courtroom, within our offices, and within ourselves. Statistical data and experiences support that there is a disparate presence of violent policing, over-charging, and harsher sentencing outcomes for Colorado’s people of color and other vulnerable populations. The OADC is unwavering in its support of decarceration, the decriminalization of youth, and equity within the criminal legal system.
Our EDI Vision:
accelerate Equity, advance Diversity, amplify Inclusion – together
#SeeStriveTransformTogether
The OADC believes that transforming EDI work at this core level takes courage and intention. The work has progressed from the inside out - beginning first with building a team united in its understanding of and deep commitment to EDI and working to actualize this commitment through efforts to shape and refine our culture, spaces, and practices.
About the Job:
The PCU will provide direct representation to indigent clients pursuing claims under Crim. P. Rule 35(c) and 35(a), where the OSPD has declared a conflict of interest. The PCU will operate independently within our agency structure. Once it is fully staffed, the PCU will consist of the Director, the PCU Coordinator, four Staff Attorneys, one PCU Paralegal, two Investigators, and one Licensed Social Worker.
The PCU Investigators will work closely with team members to investigate, develop, and strengthen clients’ postconviction claims. Essential job functions will include:
Locating and interviewing individuals with relevant information concerning clients’ cases.
Reviewing and analyzing discovery materials, witness statements, and physical and/or digital evidence.
Collaborating and consulting with defense team members to develop the theory of the case and investigative strategies.
Generating detailed, accurate reports or memorandum summarizing witness interviews, evidentiary observations, and performed work.
Collecting, documenting, and preserving digital and physical evidence as appropriate.
Utilizing critical thinking and attention to detail to develop and pursue investigative leads and sources of information.
Identifying opportunities to enhance the client’s case through expert testimony.
Communicating and meeting with PCU Staff Attorneys and other team members regarding case status, court dates, witness information, and investigative progress.
Tracking time and maintaining clear, timely notes in case management system.
Seeking clarification on investigation requests to prioritize and complete assigned tasks within appropriate timelines.
Conducting fieldwork to collect client records, serve subpoenas, examine crime scenes, view physical evidence, etc.
Maintaining and using technology, tools, and equipment for conducting investigations including, but not limited to, audio recording devices, cameras, analytic software, office equipment, measurement tools, maps, and demonstrative media tools.
Providing hearing support, including but not limited to: testifying, assisting as an advisory witness, and coordinating exhibits or witnesses, as needed.
Traveling throughout Colorado and elsewhere to pursue leads, gather information, visit clients, and attend court.
About You:
Our ideal candidate will be self-motivated, team-oriented, and possess strong organizational and interpersonal skills. There is a preference for individuals who possess the following:
A demonstrated commitment to criminal defense, including one or more years of experience performing criminal defense investigations.
Ability to work independently and cooperatively as part of an interdisciplinary legal team.
Strong attention to detail and analytic skills.
Ability to identify legal issues and conduct comprehensive investigations using proper investigative channels and protocols.
Excellent communication skills, including the ability to testify in court and effectively interact with a wide range of diverse individuals.
Self-directed organization and time-management skills with the ability to meet short deadlines and complete assignments with frequent interruptions.
Culturally responsive practices while serving underserved, marginalized populations.
Empathy for the needs and histories of people with criminal records.
Ability to function under institutional pressure in jails, detention centers, prisons, and courtrooms.
Proficiency with technology including Microsoft Office 365, Adobe Acrobat, case management systems, social media platforms, and audio or video recording devices or software.
Familiarity with Colorado court rules and procedures, legal terminology, rules of professional conduct, and principles of attorney-client privilege.
A valid driver’s license, proof of insurance, and access to a working vehicle.
Certification with the ACFE, NALI, CDITC or other reputable investigative association.
A Bachelor’s degree in Criminal Justice, Criminology, Forensic Science, Investigations, or a related field.
The OADC will consider candidates who possess a combination of demonstrable skills, experience, and other qualifications in lieu of a bachelor's degree. Candidates who do not possess a bachelor's degree in criminal justice or related areas should be prepared to provide evidence of their relevant skills, experience, and other qualifications as part of the application process.
We are committed to fostering a culture of inclusion and encourage individuals of many identities, backgrounds, and experiences to apply. OADC values lived experiences. A criminal history will not necessarily disqualify a candidate’s opportunity, but the OADC will run a background check on any finalist.
If you are offered employment, the following are the conditions of employment:
Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date;
Be willing to submit to a routine background investigation, including a criminal history check; and
If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three workdays.
How to Apply:
In the online application, you must provide a resume, a cover letter and answer several questions. You may also upload two letters of recommendation. Please complete the online application at the link below by 11:59 pm on Monday, March 4, 2024.
https://fs2.formsite.com/OADC/nd3fixmbri/index
Once you submit your application, you will receive an automatic email from Formsite. Please add noreply@fs2.formsite.com as a safe sender. If you cannot find this email, please look in your spam/junk folder. Late or incomplete applications will not be considered. Faxed, mailed, or emailed applications will not be accepted. Please direct any additional inquiries or questions to pcuinvestigatorjob@coloradoadc.com .
The State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Click here for further information about State of Colorado Employee Benefits. In addition to benefits offered by the State of Colorado, there is a gym located in the Ralph Carr Building for use by OADC employees, you will receive an RTD pass, a cell phone stipend each month, and a flexible work schedule.
Salary Range: $64,548- $83,796
FLSA Status: Exempt
Location: Colorado
The Office of the Alternate Defense Counsel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, ethnicity, age, religion, social class, national origin, marital or parental status, pregnancy, disability status, sexual orientation, gender, gender identity or expression, veteran status, or political affiliation. We are committed to fostering a culture of inclusion and an environment of representative diversity, and encourage individuals of many identities, backgrounds, and experiences to apply.
To request accommodation, please contact Juanise Cornell at peopleadvocate@coloradoadc.com or (720) 994-2840 as soon as possible. Any person with a disability as defined by the Americans with Disabilities Act (ADA) may be provided a reasonable accommodation upon request to enable the person to participate in the hiring process. The person making the request may be asked to provide additional information regarding functional limitations and the type of accommodation needed, which will be kept confidential. Advance preparation may be required, so timely requests for accommodation are appreciated.
Job Summary
Motivator? Innovator? Champion? Collaborator? If these words describe your approach to leadership and education, we want to hear from you as we search for our next leader of the Liberal and Applied Arts and Human Services (LAHS) department - the dynamic, high-energy engine of academic studies at Hawkeye Community College.
From Applied Arts such as Photography, Graphic Design and Digital Mass Media to social sciences, communication, math, Education Transfer, Early Childhood, Social Work and Police Science education, the LAHS Dean oversees the college’s largest department of studies. You’ll also have the opportunity to help promote and grow our exciting new Vocal and Instrumental Music program along with Theater Arts.
Specifically, as the Dean, you support and facilitate programs and faculty to provide a quality education for students enrolled in programs within the School of Liberal & Applied Arts and Human Services. You are responsible for planning, research, advocation, and vision for disciplines and programs within the appointed area. This is achieved by partnering with program advisory committees, local high schools, business and industry, along with participating in statewide Dean’s meetings and the Department of Education for the promotion of educational programs.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Hawkeye Is located in the Cedar Valley, just south of Waterloo, Iowa. The growing cities of Waterloo and Cedar Falls, Iowa offer diverse cultural experiences and all the amenities of a big city with a small-town feel. There is always something to do, whether you want to attend a sporting event, go shopping, or go to a local restaurant. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Establishes long and short-range strategic plans for designated areas in collaboration with college leadership.
Appoints faculty assignments and schedule management.
Drives and manages innovation in Hawkeye's new and existing academic programs and teaching modalities.
Utilizes data from enrollment and retention reports to determine the number of sections of classes to offer, finding/assigning instructors based on their credentials; determining rooms based on equipment needs, and determining the time of course offering to best suit student needs.
Facilitates recruitment, registration, enrollment, and retention of students.
Prepares and/or reviews reports that provide guidance for student programming.
Oversees the curriculum development and assessment process.
Manages partnerships with schools and institutions to provide streamlined education resulting in efficient pathways for Hawkeye’s students.
Partners with facility management to provide updated and safe learning environments.
Executes personnel decisions and actions such as hiring, job coaching, completion of staff performance evaluations, oversees assignment of professional development opportunities for faculty and staff, and performs administrative tasks such as processing and approving leave requests and work load. Partners with HR regarding disciplinary matters.
Continuously analyzes and evaluates performance of faculty and makes recommendations for improvement. Manages probationary process of new faculty. Leads faculty development initiatives.
Prepares reports as needed for college, state, federal, or other entity reporting requirements.
Conducts advisory meetings to provide guidance on the directions of the programs.
Collaborates with other designated HCC personnel regarding course and program offerings for concurrent enrollment with school districts within the service area.
Collaborates with high school and higher education institutions to assure seamless transfers.
Resolve faculty and student issues to include by meeting with faculty and students to discuss concerns. Provides guidance regarding resolutions.
Collaborates with other community colleges to deliberate programs of study.
Collaborates with faculty to assess HCC equipment as well as assess future equipment needs within the departments and discipline areas.
Keeps apprised of higher education regulations and requirements, and developments via statewide community college meetings, conferences, and seminars, and other professional development avenues.
Partners with facility management to provide updated and safe learning environments.
Manages the designated area(s) budget to include grants, professional development, and over all purchasing needs.
Manages materials and supplies; works with faculty and administrative assistants to assess needs, sourcing, and price determination. Facilitates the requisition and purchase order process.
Oversees assigned program area for accreditation and works with local school districts and the Iowa Department of Education regarding requirements for accreditation.
Attends HCC meetings to discuss and resolve college issues, and/or concerns.
Develops professional development opportunities for high school instructors. Works with faculty to provide courses that will provide college credit and re-licensure credits for high school instructors.
Participates on hiring committees for the selection of faculty, professional, and support service staff.
Participates in campus committees as assigned.
Oversees Arts and Culture, including the Art Gallery and Artist Series, the Liberal Arts Mini-Con, the Performing Arts Club, Hawkeye Reads, Phi Theta Kappa Honors program, Vocal and Instrumental Music concerts.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Master’s degree in a curriculum discipline, education, administration, or closely related field.
Minimum of five (5) years’ experience with at least two (2) years teaching experience at the postsecondary level and or administrative experience at the post-secondary level.
Experience in program development, planning, curriculum development, and course assessment.
Experience in budget management.
Knowledge in curriculum development and student assessment.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Supervisory experience.
Knowledge of classroom management.
Knowledge of inventory procedures.
Knowledge of enterprise management.
Knowledge of effective teaching instruction.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to communicate effectively, orally and in writing.
Demonstrated ability to work independently.
Demonstrated ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Preferred Qualifications
Working knowledge of community college philosophy, program accessibility, and alternative and advanced technological educational delivery systems.
Knowledge of college placement
Experience supervising faculty.
Experience in curriculum development and course assessment
Working Conditions
Anticipated schedule is Monday through Friday 8:00 am – 4:30 pm with flexibility to work occasional evening and weekend hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will commensurate with the candidate’s education and experience.
The salary range for this position begins at $107,700.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Please share your vision on what the role of the Liberal Arts program is in a comprehensive Community College. How do you see yourself engaging with this role?
Discuss the opportunities and challenges of co-curricular programming at a community college.
Share your experience with Career and Technical programs.
Describe your leadership style and how it would add value to Hawkeye Community College.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Monday, March 18, 2024 . Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
Feb 06, 2024
Full time
Job Summary
Motivator? Innovator? Champion? Collaborator? If these words describe your approach to leadership and education, we want to hear from you as we search for our next leader of the Liberal and Applied Arts and Human Services (LAHS) department - the dynamic, high-energy engine of academic studies at Hawkeye Community College.
From Applied Arts such as Photography, Graphic Design and Digital Mass Media to social sciences, communication, math, Education Transfer, Early Childhood, Social Work and Police Science education, the LAHS Dean oversees the college’s largest department of studies. You’ll also have the opportunity to help promote and grow our exciting new Vocal and Instrumental Music program along with Theater Arts.
Specifically, as the Dean, you support and facilitate programs and faculty to provide a quality education for students enrolled in programs within the School of Liberal & Applied Arts and Human Services. You are responsible for planning, research, advocation, and vision for disciplines and programs within the appointed area. This is achieved by partnering with program advisory committees, local high schools, business and industry, along with participating in statewide Dean’s meetings and the Department of Education for the promotion of educational programs.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve.
Hawkeye Is located in the Cedar Valley, just south of Waterloo, Iowa. The growing cities of Waterloo and Cedar Falls, Iowa offer diverse cultural experiences and all the amenities of a big city with a small-town feel. There is always something to do, whether you want to attend a sporting event, go shopping, or go to a local restaurant. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Establishes long and short-range strategic plans for designated areas in collaboration with college leadership.
Appoints faculty assignments and schedule management.
Drives and manages innovation in Hawkeye's new and existing academic programs and teaching modalities.
Utilizes data from enrollment and retention reports to determine the number of sections of classes to offer, finding/assigning instructors based on their credentials; determining rooms based on equipment needs, and determining the time of course offering to best suit student needs.
Facilitates recruitment, registration, enrollment, and retention of students.
Prepares and/or reviews reports that provide guidance for student programming.
Oversees the curriculum development and assessment process.
Manages partnerships with schools and institutions to provide streamlined education resulting in efficient pathways for Hawkeye’s students.
Partners with facility management to provide updated and safe learning environments.
Executes personnel decisions and actions such as hiring, job coaching, completion of staff performance evaluations, oversees assignment of professional development opportunities for faculty and staff, and performs administrative tasks such as processing and approving leave requests and work load. Partners with HR regarding disciplinary matters.
Continuously analyzes and evaluates performance of faculty and makes recommendations for improvement. Manages probationary process of new faculty. Leads faculty development initiatives.
Prepares reports as needed for college, state, federal, or other entity reporting requirements.
Conducts advisory meetings to provide guidance on the directions of the programs.
Collaborates with other designated HCC personnel regarding course and program offerings for concurrent enrollment with school districts within the service area.
Collaborates with high school and higher education institutions to assure seamless transfers.
Resolve faculty and student issues to include by meeting with faculty and students to discuss concerns. Provides guidance regarding resolutions.
Collaborates with other community colleges to deliberate programs of study.
Collaborates with faculty to assess HCC equipment as well as assess future equipment needs within the departments and discipline areas.
Keeps apprised of higher education regulations and requirements, and developments via statewide community college meetings, conferences, and seminars, and other professional development avenues.
Partners with facility management to provide updated and safe learning environments.
Manages the designated area(s) budget to include grants, professional development, and over all purchasing needs.
Manages materials and supplies; works with faculty and administrative assistants to assess needs, sourcing, and price determination. Facilitates the requisition and purchase order process.
Oversees assigned program area for accreditation and works with local school districts and the Iowa Department of Education regarding requirements for accreditation.
Attends HCC meetings to discuss and resolve college issues, and/or concerns.
Develops professional development opportunities for high school instructors. Works with faculty to provide courses that will provide college credit and re-licensure credits for high school instructors.
Participates on hiring committees for the selection of faculty, professional, and support service staff.
Participates in campus committees as assigned.
Oversees Arts and Culture, including the Art Gallery and Artist Series, the Liberal Arts Mini-Con, the Performing Arts Club, Hawkeye Reads, Phi Theta Kappa Honors program, Vocal and Instrumental Music concerts.
Performs other duties as assigned.
Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.
Minimum Qualifications
Master’s degree in a curriculum discipline, education, administration, or closely related field.
Minimum of five (5) years’ experience with at least two (2) years teaching experience at the postsecondary level and or administrative experience at the post-secondary level.
Experience in program development, planning, curriculum development, and course assessment.
Experience in budget management.
Knowledge in curriculum development and student assessment.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Supervisory experience.
Knowledge of classroom management.
Knowledge of inventory procedures.
Knowledge of enterprise management.
Knowledge of effective teaching instruction.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to communicate effectively, orally and in writing.
Demonstrated ability to work independently.
Demonstrated ability to demonstrate strong interpersonal communication.
Demonstrated ability to execute organization and department policies and procedures.
Preferred Qualifications
Working knowledge of community college philosophy, program accessibility, and alternative and advanced technological educational delivery systems.
Knowledge of college placement
Experience supervising faculty.
Experience in curriculum development and course assessment
Working Conditions
Anticipated schedule is Monday through Friday 8:00 am – 4:30 pm with flexibility to work occasional evening and weekend hours.
Work is performed either in or a combination of an office setting and/or classroom setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.
Employment Status
Full-time, exempt position with comprehensive or competitive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; tuition reimbursement; and a choice of retirement programs—IPERS (defined benefit) or TIAA (defined contribution).
Salary will commensurate with the candidate’s education and experience.
The salary range for this position begins at $107,700.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter addressing the following:
Please share your vision on what the role of the Liberal Arts program is in a comprehensive Community College. How do you see yourself engaging with this role?
Discuss the opportunities and challenges of co-curricular programming at a community college.
Share your experience with Career and Technical programs.
Describe your leadership style and how it would add value to Hawkeye Community College.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Monday, March 18, 2024 . Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
The Traveling School
Fall 2024: Southern Africa / Spring 2025: South America
Role: Academic Teacher
Location: Fall 2024: Southern Africa/Spring 2025: South America
Purpose: Each teacher is responsible for supporting a safe and reliable semester in terms of accommodation, activities, transportation, group stays, community service projects, and logistics. Teachers strive to fulfill the school mission through collaboration and effective communication. This position works closely with the members of the semester teacher team as well as the Head of School and Academic Dean (based in Home Office). The lead teacher, the Program Coordinator, is the field supervisor; all teachers are supervised by the Academic Dean and Head of School.
Essential Faculty Responsibilities
Fundamental Competencies:
Represent and further The Traveling School’s mission, vision, values, and educational philosophy.
Understand and adhere to TTS policies, practices, and procedures as outlined in the Faculty Handbook.
Manage risk and practice sound decision-making to promote the safety and well-being of each individual and therefore the entire group.
Live and work alongside an intimate cohort of students and faculty while practicing inclusivity, open-mindedness, and respect to build a supportive community.
Role model healthy and positive communication, self-care and habits.
Integrate and provide insight into cultural experiences to expand each student’s comprehension of the world.
Lead, seek, and support outdoor pursuits to challenge students to expand comfort zones and achieve new levels of self-confidence.
Incorporate a progression of leadership skills to expand each student’s confidence, communication, and capacity to create change as empowered young adults.
Build rapport with and mentor all students while providing individualized mentorship for a small group of mentees.
Write mentor comments 3-4 times per semester.
Complete all required paperwork and other documentation to record semester events and to document student and staff performance.
Risk Management, Logistics and Organization Responsibilities :
Help plan, organize, and supervise daily academic, cultural, and outdoor activities.
Help organize transportation, accommodations, and food according to semester itinerary and faculty handbook guidelines.
.
Communicate with reserved accommodations and seek accommodations when necessary.
Plan and shop for group meals and snacks.
Understand and support student pre-existing medical and mental health needs to the best extent possible. This includes acknowledging food allergies and dietary restrictions.
Help manage and escalate incidents as they occur throughout the program in collaboration with the TTS home office.
Check in with students regularly throughout the semester, particularly when following up on illness, injury, or provided medical care.
Support and craft a balanced teacher team with a two-day rotating duty schedule.
Maintain accurate financial records and adhere to program budgets.
Communicate with contracted partners to ensure all involved parties understand the contract, TTS risk management expectations and shared experience goals.
Communicate openly with the Home Office
Academic Teaching Responsibilities : Specific responsibilities include, but are not limited to :
Plan classes, units, and authentic assessments to develop students’ critical thinking skills and meet course objectives in accordance with The Traveling School curriculum.
Pursue experiential academic activities to complement and enhance curriculum and encourage students’ critical engagement.
Cultivate an inclusive, collaborative learning environment to encourage student participation and academic growth.
Uphold rigorous academic standards; reference academic course outline and course expectations.
Differentiate teaching based upon student learning profiles.
Write academic comments for midterm and final transcripts.
Meet or exceed the required course hours for each class as stated in the handbook.
Maintain and submit completed gradebook including grades and daily attendance.
Contribute to semester blog post creation (academic, activity, and group updates) according to the itinerary.
Provide two lesson plans at the end of the semester for each course.
Minimum Qualifications
Bachelor’s degree
Wilderness First Responder & CPR certification for leadership position (or ability to obtain certification prior to contract)
Basic First Aid and CPR for teacher position (or ability to obtain certification prior to contract)
At least one year of work experience between college graduation and Traveling School employment in an experiential education/leadership position
Ability to meet and uphold Teacher Essential Eligibility Criteria
Teaching experience (outdoor education and/or classroom)
Personal experience with outdoor pursuits such as backpacking, Leave No Trace camping, rock climbing, rappelling, rafting, or canoeing
Strong interpersonal and writing skills
Computer proficiency
Receive a satisfactory review of any publicly available internet information, including National Sex Offender Registry, fingerprint based criminal background, credit and driving record (if driving is required) checks
Preferred Qualifications
Advanced/master's degree, teacher certification, or significant equivalent knowledge and experience base
Facilitation skills and instinct for teaching team-building, leadership skills, and managing group dynamics
Experience working with and mentoring teenagers, particularly in women-centered schools and spaces
Experience leading outdoor activities
Experience lesson planning, administering summative and formative assessments, and grading with clear expectations
Work or personal travel experience in Traveling School course areas
Ability to give and receive feedback with a growth mindset
Flexibility, strong work ethic, and perseverance
Experience working with one or more co-instructors
Experience hosting discussions, lectures, meetings, and debates on controversial issues
A sense of humor, grit, and eagerness to bring the stoke and magic
Spanish language proficiency (South America semester)
Physical Requirements & Working Conditions
Work extended and irregular hours, sometimes in adverse outdoor conditions, sitting, standing and lifting
Environments include, but are not limited to: group living, extremely wet and dry climates, heat, sun, snow, ice, cold, biting and stinging insects, exposure to wild animals, swimming, high altitude, traveler’s diarrhea, snorkeling, rock climbing, rappelling, mountain biking, horseback riding, white-water rafting, surfing, mountaineering, boating, strenuous physical activity, hiking, field work, and triggers for allergies such as smoke and dust.
Limited personal time and space
Limited access and minimal use of technology in front of students
Flexible and enthusiastic attitude
Ability to work on a team, make decisions, and provide creative solutions to a variety of issues
Able to perform as a certified Wilderness First Responder/Wilderness First Aid with CPR certification
High level of physical activity
Ability to lift and carry a 50-pound backpack, up to 8 miles over rugged, uneven terrain
Ability to swim in open water conditions
Adhere to and enforce specific health practices and protocols, including those related to COVID-19, as determined by Traveling School and areas of travel
Commitment to Diversity and Inclusion
The Traveling School is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We believe that having a board, staff, and volunteer base with diverse personal and professional backgrounds enhances our ability to meet our mission and creates an environment where all members of our community can thrive. We are seeking candidates who have a commitment to engage in this ongoing process and work with us to create a just and inclusive work environment and world. Women, people of color, Native Americans, immigrants, LGBTQIA+ people, and other underrepresented and historically marginalized groups are strongly encouraged to apply.
How To Apply
Find more details and the application on our Careers page (travelingschool.com/careers).
Applications are considered complete upon submission of the following:
Application
Cover Letter (preferably uploaded with application)
Resume (preferably uploaded with application)
Higher level transcripts (preferably uploaded with application)
Lesson Plan (preferably uploaded with application)
3-5 professional references (listed on application)
If needed, the supporting documents can be emailed to admin@travelingschool.com . Contact Mary Reid Munford, Academic Dean, with questions about the teaching position or application process. She can be reached at mrmunford@travelingschool.com or 406-209-8260. Correspondence via email is preferred.
Applications accepted through March 4, 2024 for the 2024-2025 academic year. We review applications periodically during the open period and may begin to offer interviews to qualified candidates prior to the March deadline. Interested and qualified applicants are encouraged to apply prior to the deadline. After initial review, The Traveling School may solicit further information from select candidates. Finalists will be asked to partake in formal interviews. The Traveling School is committed to taking the time to carefully review candidates and will not fill the position until the ideal candidate is found.
Jan 25, 2024
Seasonal
Role: Academic Teacher
Location: Fall 2024: Southern Africa/Spring 2025: South America
Purpose: Each teacher is responsible for supporting a safe and reliable semester in terms of accommodation, activities, transportation, group stays, community service projects, and logistics. Teachers strive to fulfill the school mission through collaboration and effective communication. This position works closely with the members of the semester teacher team as well as the Head of School and Academic Dean (based in Home Office). The lead teacher, the Program Coordinator, is the field supervisor; all teachers are supervised by the Academic Dean and Head of School.
Essential Faculty Responsibilities
Fundamental Competencies:
Represent and further The Traveling School’s mission, vision, values, and educational philosophy.
Understand and adhere to TTS policies, practices, and procedures as outlined in the Faculty Handbook.
Manage risk and practice sound decision-making to promote the safety and well-being of each individual and therefore the entire group.
Live and work alongside an intimate cohort of students and faculty while practicing inclusivity, open-mindedness, and respect to build a supportive community.
Role model healthy and positive communication, self-care and habits.
Integrate and provide insight into cultural experiences to expand each student’s comprehension of the world.
Lead, seek, and support outdoor pursuits to challenge students to expand comfort zones and achieve new levels of self-confidence.
Incorporate a progression of leadership skills to expand each student’s confidence, communication, and capacity to create change as empowered young adults.
Build rapport with and mentor all students while providing individualized mentorship for a small group of mentees.
Write mentor comments 3-4 times per semester.
Complete all required paperwork and other documentation to record semester events and to document student and staff performance.
Risk Management, Logistics and Organization Responsibilities :
Help plan, organize, and supervise daily academic, cultural, and outdoor activities.
Help organize transportation, accommodations, and food according to semester itinerary and faculty handbook guidelines.
.
Communicate with reserved accommodations and seek accommodations when necessary.
Plan and shop for group meals and snacks.
Understand and support student pre-existing medical and mental health needs to the best extent possible. This includes acknowledging food allergies and dietary restrictions.
Help manage and escalate incidents as they occur throughout the program in collaboration with the TTS home office.
Check in with students regularly throughout the semester, particularly when following up on illness, injury, or provided medical care.
Support and craft a balanced teacher team with a two-day rotating duty schedule.
Maintain accurate financial records and adhere to program budgets.
Communicate with contracted partners to ensure all involved parties understand the contract, TTS risk management expectations and shared experience goals.
Communicate openly with the Home Office
Academic Teaching Responsibilities : Specific responsibilities include, but are not limited to :
Plan classes, units, and authentic assessments to develop students’ critical thinking skills and meet course objectives in accordance with The Traveling School curriculum.
Pursue experiential academic activities to complement and enhance curriculum and encourage students’ critical engagement.
Cultivate an inclusive, collaborative learning environment to encourage student participation and academic growth.
Uphold rigorous academic standards; reference academic course outline and course expectations.
Differentiate teaching based upon student learning profiles.
Write academic comments for midterm and final transcripts.
Meet or exceed the required course hours for each class as stated in the handbook.
Maintain and submit completed gradebook including grades and daily attendance.
Contribute to semester blog post creation (academic, activity, and group updates) according to the itinerary.
Provide two lesson plans at the end of the semester for each course.
Minimum Qualifications
Bachelor’s degree
Wilderness First Responder & CPR certification for leadership position (or ability to obtain certification prior to contract)
Basic First Aid and CPR for teacher position (or ability to obtain certification prior to contract)
At least one year of work experience between college graduation and Traveling School employment in an experiential education/leadership position
Ability to meet and uphold Teacher Essential Eligibility Criteria
Teaching experience (outdoor education and/or classroom)
Personal experience with outdoor pursuits such as backpacking, Leave No Trace camping, rock climbing, rappelling, rafting, or canoeing
Strong interpersonal and writing skills
Computer proficiency
Receive a satisfactory review of any publicly available internet information, including National Sex Offender Registry, fingerprint based criminal background, credit and driving record (if driving is required) checks
Preferred Qualifications
Advanced/master's degree, teacher certification, or significant equivalent knowledge and experience base
Facilitation skills and instinct for teaching team-building, leadership skills, and managing group dynamics
Experience working with and mentoring teenagers, particularly in women-centered schools and spaces
Experience leading outdoor activities
Experience lesson planning, administering summative and formative assessments, and grading with clear expectations
Work or personal travel experience in Traveling School course areas
Ability to give and receive feedback with a growth mindset
Flexibility, strong work ethic, and perseverance
Experience working with one or more co-instructors
Experience hosting discussions, lectures, meetings, and debates on controversial issues
A sense of humor, grit, and eagerness to bring the stoke and magic
Spanish language proficiency (South America semester)
Physical Requirements & Working Conditions
Work extended and irregular hours, sometimes in adverse outdoor conditions, sitting, standing and lifting
Environments include, but are not limited to: group living, extremely wet and dry climates, heat, sun, snow, ice, cold, biting and stinging insects, exposure to wild animals, swimming, high altitude, traveler’s diarrhea, snorkeling, rock climbing, rappelling, mountain biking, horseback riding, white-water rafting, surfing, mountaineering, boating, strenuous physical activity, hiking, field work, and triggers for allergies such as smoke and dust.
Limited personal time and space
Limited access and minimal use of technology in front of students
Flexible and enthusiastic attitude
Ability to work on a team, make decisions, and provide creative solutions to a variety of issues
Able to perform as a certified Wilderness First Responder/Wilderness First Aid with CPR certification
High level of physical activity
Ability to lift and carry a 50-pound backpack, up to 8 miles over rugged, uneven terrain
Ability to swim in open water conditions
Adhere to and enforce specific health practices and protocols, including those related to COVID-19, as determined by Traveling School and areas of travel
Commitment to Diversity and Inclusion
The Traveling School is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We believe that having a board, staff, and volunteer base with diverse personal and professional backgrounds enhances our ability to meet our mission and creates an environment where all members of our community can thrive. We are seeking candidates who have a commitment to engage in this ongoing process and work with us to create a just and inclusive work environment and world. Women, people of color, Native Americans, immigrants, LGBTQIA+ people, and other underrepresented and historically marginalized groups are strongly encouraged to apply.
How To Apply
Find more details and the application on our Careers page (travelingschool.com/careers).
Applications are considered complete upon submission of the following:
Application
Cover Letter (preferably uploaded with application)
Resume (preferably uploaded with application)
Higher level transcripts (preferably uploaded with application)
Lesson Plan (preferably uploaded with application)
3-5 professional references (listed on application)
If needed, the supporting documents can be emailed to admin@travelingschool.com . Contact Mary Reid Munford, Academic Dean, with questions about the teaching position or application process. She can be reached at mrmunford@travelingschool.com or 406-209-8260. Correspondence via email is preferred.
Applications accepted through March 4, 2024 for the 2024-2025 academic year. We review applications periodically during the open period and may begin to offer interviews to qualified candidates prior to the March deadline. Interested and qualified applicants are encouraged to apply prior to the deadline. After initial review, The Traveling School may solicit further information from select candidates. Finalists will be asked to partake in formal interviews. The Traveling School is committed to taking the time to carefully review candidates and will not fill the position until the ideal candidate is found.
Alliance’s mission is to provide essential housing and supportive services to people living in poverty with HIV/AIDS or other challenging health conditions. Our priority is in strengthening the safety net in Los Angeles County (LAC) for people caught in the downward spiral of chronic disease, hunger and homelessness. Alliance provides a housing continuum of care for men, women, children, and families living with HIV/AIDS. Because in Alliance we believe in a world in which hope is restored and lives are saved through homes, help, and healing. For more information, please visit us at alliancehh.org
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $26.20 - $29.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The Maintenance Coordinator/Repair Person will primarily work in a hybrid/field- based setting. The Maintenance Coordinator/Repair Person is responsible for coordinating between property owners/managers to ensure timely attention to resident requests. In addition, the Maintenance Coordinator/Repair Person will assist the Housing Manager with shared responsibilities for intakes, renewals, relocations, unit inspections, and minor unit repairs. This position does not require the Maintenance Coordinator/Repair Person to answer after-hour calls or weekend repairs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain and develop communications with vendors and
Avert possible evictions of master-leased units by maintaining professional relationships with property owners and managers, promptly addressing their concerns.
Participate in agency staff meetings, trainings, and in-services.
Work closely with Housing Specialists, Social Workers, and Supportive Service Coordinators to assist with housing retention efforts and facilitate communication among the involved
Must be able to use a computer to update and complete work orders, vendor contacts, and client notes in the agency’s in-house system. Compose correspondence, memos, reports as
Perform basic maintenance to include, but not limited to changing door locks, checking smoke detectors, change outlets and GFI, change bathroom and kitchen faucets, unit turns, painting, and yearly inspections.
Assume responsibility for maintaining keys and key logs in the PSH
Facilitate the purchase of necessary household goods including appliances, furniture, and move-in
Ensure timely invoicing and oversee submission to Supervisor for pay of contracted work.
Perform additional tasks as assigned by
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
High school diploma or GED required.
Minimum of 3 years’ apartment/maintenance experience required.
Minimum of 2 years’ experience with vendor management required.
Must be able to speak English/Spanish.
Must be able to perform maintenance and handyman type duties, including light electrical, plumbing and painting.
Must have experience working with a diverse
Excellent active listening and ability to model good
Excellent interpersonal, written, and oral communication
Ability to manage multiple tasks and priorities, work independently as well as a member of a
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and
Required to maintain use of company provided tool kit
Required to use your own vehicle to service clients across the entire LA County.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This position involves both fieldwork and office work including bending, reaching, stooping, lifting, and moving of office materials or equipment related to client units weighing 25 pounds or more. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. No weekend work required.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and booster or medical/religious exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Jan 18, 2024
Full time
Alliance’s mission is to provide essential housing and supportive services to people living in poverty with HIV/AIDS or other challenging health conditions. Our priority is in strengthening the safety net in Los Angeles County (LAC) for people caught in the downward spiral of chronic disease, hunger and homelessness. Alliance provides a housing continuum of care for men, women, children, and families living with HIV/AIDS. Because in Alliance we believe in a world in which hope is restored and lives are saved through homes, help, and healing. For more information, please visit us at alliancehh.org
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $26.20 - $29.93 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
The Maintenance Coordinator/Repair Person will primarily work in a hybrid/field- based setting. The Maintenance Coordinator/Repair Person is responsible for coordinating between property owners/managers to ensure timely attention to resident requests. In addition, the Maintenance Coordinator/Repair Person will assist the Housing Manager with shared responsibilities for intakes, renewals, relocations, unit inspections, and minor unit repairs. This position does not require the Maintenance Coordinator/Repair Person to answer after-hour calls or weekend repairs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain and develop communications with vendors and
Avert possible evictions of master-leased units by maintaining professional relationships with property owners and managers, promptly addressing their concerns.
Participate in agency staff meetings, trainings, and in-services.
Work closely with Housing Specialists, Social Workers, and Supportive Service Coordinators to assist with housing retention efforts and facilitate communication among the involved
Must be able to use a computer to update and complete work orders, vendor contacts, and client notes in the agency’s in-house system. Compose correspondence, memos, reports as
Perform basic maintenance to include, but not limited to changing door locks, checking smoke detectors, change outlets and GFI, change bathroom and kitchen faucets, unit turns, painting, and yearly inspections.
Assume responsibility for maintaining keys and key logs in the PSH
Facilitate the purchase of necessary household goods including appliances, furniture, and move-in
Ensure timely invoicing and oversee submission to Supervisor for pay of contracted work.
Perform additional tasks as assigned by
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
High school diploma or GED required.
Minimum of 3 years’ apartment/maintenance experience required.
Minimum of 2 years’ experience with vendor management required.
Must be able to speak English/Spanish.
Must be able to perform maintenance and handyman type duties, including light electrical, plumbing and painting.
Must have experience working with a diverse
Excellent active listening and ability to model good
Excellent interpersonal, written, and oral communication
Ability to manage multiple tasks and priorities, work independently as well as a member of a
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and
Required to maintain use of company provided tool kit
Required to use your own vehicle to service clients across the entire LA County.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This position involves both fieldwork and office work including bending, reaching, stooping, lifting, and moving of office materials or equipment related to client units weighing 25 pounds or more. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper. No weekend work required.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
COVID-19 Vaccination and booster or medical/religious exemption required.
Equal Opportunity Employer: minority/female/transgender/disability/veteran.
Keeping Washington Clean and Evergreen The Office of Equity and Environmental Justice (OEEJ) within the Department of Ecology is looking to fill a Language Services Coordinator (External Civil Rights Specialist 4) position. This position can be located in any of the following locations: Headquarters Office in Lacey, WA. Northwest Region Office (NWRO) in Shoreline, WA . Central Region Office (CRO) in Union Gap, WA . Eastern Region Office (ERO) in Spokane, WA . Upon hire, you must live within a commutable distance from the duty station. Please Note: If the final location of this position is determined to be in our Northwest Region Office (NWRO) in Shoreline, WA . there will be an additional 5% pay increase due to its location in King County. In this instance the salary range will be $6,348 - $8,539 per month. This new position is part of Ecology’s investment in improving and expanding our language services and language access. More than a half million Washingtonians speak English “less than very well”, according to recent Census Bureau data. This position is crucial to supporting Ecology’s language services, eliminating barriers to access, and promoting equity in our environmental work. In this role, you will work with our Civil Rights Compliance Coordinator, the Language Access Work Group, Spanish, Korean, Chinese, and Vietnamese teams, and people from across our environmental programs. Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: Ecology established the Office of Equity and Environmental Justice in 2021. Our mission i s to eliminate environmental and health disparities for communities most at risk from pollution and other environmental impacts. We achieve this through fair and just practices that support the well-being and resilience of Ecology’s workforce and everyone in Washington. Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled, we will review applications on February 01, 2024 . In order to be considered, please submit an application on or before January 31, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
Within your first few months in this role, you will have the opportunity to put a new Language Access Plan into action and lead the agency through some important changes. A key aspect of this work will be to ensure that we have high-quality, timely language services through a combination of internal language teams and external vendors. You will also work to bring consistent and clear language access guidance and training to teams that serve and regulate diverse communities across the state, which can be both challenging and highly rewarding. What you will do:
Help make Ecology’s information and services accessible to more Washingtonians by leading implementation of the new Language Access Plan.
Empower agency staff to improve language access through guidance, training, and technical support.
Help our internal Multilingual Interpretation and Translation Teams (MITT) feel supported, valued, and effective through your coordination and leadership.
Streamline processes and improve language services by working collaboratively with MITT members and team sponsors.
Build clarity and consistency in how we work with external vendors to ensure high quality language services.
Leverage the enthusiasm and capacity of the Language Access Work Group to creatively and collaboratively work on a range of issues and projects.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of eight (8) years of experience and/or education as described below: Experience with Civil Rights Programs, using an equity lens in analyzing polices, laws, rules, or regulations, and leading others in administering Civil Rights Programs. Civil rights program experience may include civil rights investigation, law, or research; other non-discrimination efforts; or planning, implementing, or directing work in any of the following areas:
Language access.
Translation or interpretation services.
Accessibility.
ADA compliance.
Community or Tribal engagement.
Environmental justice.
Education involving a major study in business, public administration, political science, social science, race, gender, or sexuality studies, social justice, equity studies, language, linguistics, communications, law, public health, or related field. See chart below for a list of ways to qualify for this position: Possible Combinations College credit hours or degree – as listed above. Years of professional level experience – as listed above.
Combination 1; No college credit hours or degree. 8 years of experience.
Combination 2; I have 30-59 semester or 45-89 quarter credits. 7 years of experience.
Combination 3; I have 60-89 semester or 90-134 quarter credits (AA degree). 6 years of experience.
Combination 4; I have 90-119 semester or 135-179 quarter credits. 5 years of experience.
Combination 5; A Bachelor's Degree. 4 years of experience.
Combination 6; A Master’s Degree or higher. 2 years of experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Professional or lived experience working with people with limited English proficiency, immigrant communities, or providing language services.
Expert communication, facilitation, and project management skills.
Understanding of change management principles and experience implementing organizational change.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2 and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Hannah Aoyagi at Hannah.Aoyagi@ecy.wa.gov Please do not contact Hannah to inquire about the status of your application.
To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Jan 18, 2024
Full time
Keeping Washington Clean and Evergreen The Office of Equity and Environmental Justice (OEEJ) within the Department of Ecology is looking to fill a Language Services Coordinator (External Civil Rights Specialist 4) position. This position can be located in any of the following locations: Headquarters Office in Lacey, WA. Northwest Region Office (NWRO) in Shoreline, WA . Central Region Office (CRO) in Union Gap, WA . Eastern Region Office (ERO) in Spokane, WA . Upon hire, you must live within a commutable distance from the duty station. Please Note: If the final location of this position is determined to be in our Northwest Region Office (NWRO) in Shoreline, WA . there will be an additional 5% pay increase due to its location in King County. In this instance the salary range will be $6,348 - $8,539 per month. This new position is part of Ecology’s investment in improving and expanding our language services and language access. More than a half million Washingtonians speak English “less than very well”, according to recent Census Bureau data. This position is crucial to supporting Ecology’s language services, eliminating barriers to access, and promoting equity in our environmental work. In this role, you will work with our Civil Rights Compliance Coordinator, the Language Access Work Group, Spanish, Korean, Chinese, and Vietnamese teams, and people from across our environmental programs. Agency Mission: Ecology's mission is to protect, preserve and enhance the environment for current and future generations. Program Mission: Ecology established the Office of Equity and Environmental Justice in 2021. Our mission i s to eliminate environmental and health disparities for communities most at risk from pollution and other environmental impacts. We achieve this through fair and just practices that support the well-being and resilience of Ecology’s workforce and everyone in Washington. Tele-work options for this position: This position will be eligible for up to a 90% tele-work schedule. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and are subject to change.
Application Timeline: This position will remain open until filled, we will review applications on February 01, 2024 . In order to be considered, please submit an application on or before January 31, 2024 . If your application isn't received by this date, it may not be considered. The agency reserves the right to make a Hire any time after the initial screening date.
Please Note: We will review all applications received before the date above. Additional reviews after this date typically only occur if we have a small applicant pool, or if a successful Hire was not made. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
Within your first few months in this role, you will have the opportunity to put a new Language Access Plan into action and lead the agency through some important changes. A key aspect of this work will be to ensure that we have high-quality, timely language services through a combination of internal language teams and external vendors. You will also work to bring consistent and clear language access guidance and training to teams that serve and regulate diverse communities across the state, which can be both challenging and highly rewarding. What you will do:
Help make Ecology’s information and services accessible to more Washingtonians by leading implementation of the new Language Access Plan.
Empower agency staff to improve language access through guidance, training, and technical support.
Help our internal Multilingual Interpretation and Translation Teams (MITT) feel supported, valued, and effective through your coordination and leadership.
Streamline processes and improve language services by working collaboratively with MITT members and team sponsors.
Build clarity and consistency in how we work with external vendors to ensure high quality language services.
Leverage the enthusiasm and capacity of the Language Access Work Group to creatively and collaboratively work on a range of issues and projects.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A total of eight (8) years of experience and/or education as described below: Experience with Civil Rights Programs, using an equity lens in analyzing polices, laws, rules, or regulations, and leading others in administering Civil Rights Programs. Civil rights program experience may include civil rights investigation, law, or research; other non-discrimination efforts; or planning, implementing, or directing work in any of the following areas:
Language access.
Translation or interpretation services.
Accessibility.
ADA compliance.
Community or Tribal engagement.
Environmental justice.
Education involving a major study in business, public administration, political science, social science, race, gender, or sexuality studies, social justice, equity studies, language, linguistics, communications, law, public health, or related field. See chart below for a list of ways to qualify for this position: Possible Combinations College credit hours or degree – as listed above. Years of professional level experience – as listed above.
Combination 1; No college credit hours or degree. 8 years of experience.
Combination 2; I have 30-59 semester or 45-89 quarter credits. 7 years of experience.
Combination 3; I have 60-89 semester or 90-134 quarter credits (AA degree). 6 years of experience.
Combination 4; I have 90-119 semester or 135-179 quarter credits. 5 years of experience.
Combination 5; A Bachelor's Degree. 4 years of experience.
Combination 6; A Master’s Degree or higher. 2 years of experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Professional or lived experience working with people with limited English proficiency, immigrant communities, or providing language services.
Expert communication, facilitation, and project management skills.
Understanding of change management principles and experience implementing organizational change.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Note : References will only be contacted during the final steps of the recruitment process for candidates selected as finalists. References will not be contacted without the candidate’s formal authorization. Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees:
Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2 and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Hannah Aoyagi at Hannah.Aoyagi@ecy.wa.gov Please do not contact Hannah to inquire about the status of your application.
To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Jan 05, 2024
Full time
APLA Health’s mission is to achieve health care equity and promote well-being for the LGBT and other underserved communities and people living with and affected by HIV. We are a nonprofit, federally qualified health center serving more than 14,000 people annually. We provide 20 different services from 15 locations throughout Los Angeles County, including: medical, dental, and behavioral health care; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, we offer housing support; benefits counseling; home health care; and the Vance North Necessities of Life Program food pantries; among several other critically needed services. Additionally, we are leaders in advocating for policy and legislation that positively impacts the LGBT and HIV communities, provide capacity-building assistance to health departments across the country, and conduct community-based research on issues affecting the communities we serve. For more information, please visit us at aplahealth.org .
We offer great benefits, competitive pay, and great working environment!
We offer:
Medical Insurance
Dental Insurance (no cost for employee)
Vision Insurance (no cost for employee)
Long Term Disability
Group Term Life and AD&D Insurance
Employee Assistance Program
Flexible Spending Accounts
12 Paid Holidays
3 Personal Days
10 Vacation Days
12 Sick Days
Metro reimbursement or free parking
Employer Matched 403b Retirement Plan
This is a great opportunity to make a difference!
This position will pay $24.47 - $29.48 hourly. Salary is commensurate with experience.
POSITION SUMMARY:
Under the direction of the Dental Clinic Manager, the Dental Office Coordinators primary responsibility is to act in the best interest of the patient by providing patient-centered care. This includes ensuring the patient understands their treatment plan, insurance benefits, assisting with financial arrangements, preparing and sending specialty referrals, and coordination of appointments in a dental practice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform the procedures of the dental clinic front office, including but not limited to the areas of:
Efficient Patient Service Care
Patient Registration
Casewatch Registration
Eligibility Verification
Appointment Scheduling
Communication of Dental Benefits to Patients
Incoming and outgoing referral processing
Patient Treatment presentation
Work with the clinical team to effectively manage daily patient flow
Follow and demonstrate commitment to APLAs Health policies and procedures
Create a welcoming environment in the front office
Confirm and update patient demographic, insurance eligibility, health history, and other medical information using the Casewatch and eCW Dental software programs.
Have patients complete all necessary forms and documentation necessary for registration purposes.
Explain and Communicate benefits and dental needs with patients after examinations.
Act as a mediator, assisting clients with understanding the limitations of certain services and assisting them in finding a solution to their concerns.
Assist in keeping patients' appointments on schedule by notifying the back office of patients arrival.
Answer telephone calls, make appointments, take messages, retrieve and monitor voice mail messages throughout the day.
Manage and retrieve incoming faxes in RingCentral
Coordinate transportation for patients as needed.
Obtain a breakdown of benefits and eligibility by calling the patients Insurance Company
Verify and record eligibility for the following Insurances and Manage Care plans: Medi-Cal, Liberty Dental, Access Dental, Health Net of California Dental, Cigna Dental, and Delta Dental, and all out-of-network plans
Verify if the patient is eligible for services under the Ryan White HIV/AIDS Program or My Health LA program
Update Casewatch eligibility every 6 months as required by the DHSP Program.
Ensure that all eligible patients under the RW Program sign the service agreement form required by DHSP; the following documents are required: Proof of Income, Proof of Residency, Current Diagnosis Form ( Lab work for established patients)
Coordinate and ensure all dental notes, referral information and required documentation is complete and submitted to the referral entity in a timely mannered.
Act as the petty cash custodian for the dental clinic under the supervision of the Dental Clinic Manager.
Collect payment from patients before services are rendered when necessary.
Act as liaison between dental providers and Finance Department as it relates to billing.
Assist with all Grant Funded Audits. Provide technical and administrative support for the auditors.
Work closely with management regarding client grievances and concerns about treatment.
Perform and assist as a chair-side dental assistant
Assist in maintaining OSHA and HIPAA compliance.
Assist in maintaining office and building fire/safety regulations.
Present a professional front office environment for all patients and visitors in appearance, manner, and quality of work at all times.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Must be a high school graduate or equivalent
A minimum of 1 year of recent and relevant experience working in the dental field and dental administration with a Dental Assistant Certificate or a minimum of 3 years of recent and relevant experience working in the dental field and dental administration without a Dental Assistant Certificate
Experience with patient registration and financial screening
Experience working with multiple benefits coverage programs, including private insurance and government programs
Experience working in a Federally Qualified Health Center preferred
X-ray license issued by the Dental Board of California or willing to get the license within the first 45 days of employment
Bilingual (English/Spanish) preferred
CPR Certified
Knowledge of:
Working Knowledge of Microsoft Office Software
Apply knowledge of ADA procedures and codes
Knowledge of the principals and practice of modern dentistry
General HIV/AIDS health issues
General medical and dental terminology; current ICD and CPT coding
Universal precautions and infection control
OSHA and HIPAA regulations
eClinicalWorks or similar electronic health record system
DEXIS imaging software
Ability to:
Respond with sensitivity, patience, and compassion to the special needs of the patients of our clinic
Communicate effectively and courteously with tact, diplomacy, and poise
Multitask efficiently
Follow written and oral directions
Maintain the patient appointment schedule efficiently
Work independently and responsibly
Work effectively as a team member in a busy medical/dental practice
Be self-motivated and maintain the commitment to excellence of APLA Health
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Job Title: Director of Communications
Salary Range: $110,000 - $140,000
Reports to: Vice President of Advancement
Status : Full Time (40 hours/week)
Starting: February 2024
Deadline to Apply: January 19, 2024
Location: Washington DC Area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have
provided over $1 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope is seeking a Director of Communications to develop and lead our overarching communications strategy to enhance Generation Hope’s visibility nationally, regionally, and locally by effectively conveying our mission, programs, and impact to various stakeholders, including student parents, donors, partner organizations, policymakers, and the broader field of higher education. The Director will also drive efforts to enhance Generation Hope’s thought leadership profile through traditional earned media efforts and content development via our own channels. Working closely with the Communications Manager, Digital Marketing Specialist, Communications Coordinator, and our public relations firm, the Director will broaden awareness of Generation Hope’s impact, expertise, and family-centered approach; elevate the voice of Generation Hope and its senior leaders as subject matter experts; and ensure the voices of families are uplifted, honored, and heard. The ideal candidate is an exceptional communicator with a proven track record in large scale, national scope, mission-driven, and social impact environments. This role requires a strategic thinker, an excellent communicator, and a team player who can collaborate across departments to achieve organizational goals.
RESPONSIBILITIES
Strategy & Evaluation
Develop and implement an annual, multi-faceted communications strategy that builds and maintains a positive organizational brand and supports Generation Hope’s strategic goals and priorities
Ensure consistent and compelling branding across all communication materials, including websites, video, organic and paid social media, print materials, collateral, slide decks, and press releases. Protect and enhance the organization's reputation through effective brand management.
Create and deploy a guide for the organization that details consistent language and terms and work with the Race Equity Working Group to ensure that our language is inclusive and reflects our race equity commitment
Monitor and analyze audience engagement both digitally and through conversion rates, using data to make informed decisions and to strengthen, improve, and evaluate communications strategies
Lead the assessment of current internal and external communications and media practices, systems, and processes and the design and execution of new practices, systems, and processes. Develop and track communications performance metrics on a quarterly basis.
Develop and manage an organizational crisis communications plan to ensure best practices in brand protection and management.
Create and manage systems for ensuring consistent and on-brand communications across all direct-service sites
Evaluate the organization’s current website assets and needs and lead a website redevelopment project to guide the organization’s future online presence
Storytelling
Ensure the Communications team is creating engaging and impactful content for various platforms and collaborate with other departments to gather content and success stories
Work with PR firm to deploy consistent, timely, and strategic press and media relations efforts that are aligned with the annual communications plan and build long-term relationships with key press (emphasizing economic mobility, higher ed, family, student parents, early childhood, race equity, advocacy)
In partnership with our public relations firm, develop press kits, timelines, and fact sheets for internal and external stakeholders
Ensure the organization's website is up to date with fresh content, reflecting the latest initiatives and developments. Optimize website content for search engine visibility and user experience.
Collaborate with the Development team to create compelling campaigns and donor communication materials, including the annual report, to convey the impact of donations and appreciate supporters
Partner with the Programming team to amplify student parent voices and share strengths-based stories about their persistence and success through digital and print media and support recruitment efforts
Support the Learning & Innovation team by developing and refining technical assistance and FamilyU materials for marketing and programmatic use
Work with the Policy & Research team to respond quickly to legislative shifts that could impact student parents and families by assisting with drafting official statements, talking points, briefs, op-eds, etc., and by pursuing relevant media opportunities
Collaborate with the Operations team to position Generation Hope as a nationally-celebrated workplace
Play a key role in rolling out Generation Hope research and reports and lead efforts to disseminate findings, including through website downloads
With the Communications Manager and Communications Coordinator, review talking points, remarks, presentations, and other supporting material for Generation Hope CEO and staff, as needed
Oversee processes to effectively capture programming and impact by engaging photographers, videographers, and other vendors, as necessary
Provide hands-on crisis communications support and counsel across Generation Hope, as needed
Management
Oversee the Communications team, directly supervising the Communications Manager and supporting their supervision of the Digital Marketing Specialist, the Communications Coordinator, and other team members as we continue to grow the team. Provide ongoing coaching and development and promote a culture of high performance, accountability, continuous improvement, and collaboration.
Oversee the creation of timelines for all communications projects and establish accountability systems for the completion of major tasks
Work closely with our Development team to ensure strong partnership with funders and supporters. Act as an effective steward of program-restricted resources by managing and monitoring the Communications budget.
Serve as a member of Generation Hope’s Leadership Team.
Other duties as assigned
REQUIRED SKILLS AND KNOWLEDGE:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, preferably in the field of communications, public relations, marketing, or other related areas; Master’s Degree preferred.
Minimum 5 years relevant work experience in a mission-driven, social impact, non-profit, philanthropy, and/or communications field
At least 2 years of management experience required
Proven experience with communications planning and execution on a local, regional, and national scale including messaging strategy; public affairs/public relations; brand consistency and development; reputation stewardship; content development; writing and editing; project management; presentation development; thought leadership; and budget management
A proficient understanding of the new and evolving media landscape
Effective and adept at translating messages for different key audiences including media, local city government leaders, policymakers, and other thought leaders
History of supporting and informing the design and development of content, executive and high-level communications, events, and convenings
Experience with digital advertising and paid social media strategy is preferred
Strong interpersonal skills to work collaboratively within Generation Hope as well as with external stakeholders
Excellent written and verbal communication skills, ability to create high-quality deliverables for wide-scale use with accuracy, and comfort engaging large and small audiences both in-person and virtually
Ability to think creatively, initiate and manage projects, and follow through on plans
Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
Exceptionally detail-oriented, organized, and deadline-driven
Creative and collaborative problem-solver; comfortable working through ambiguity to define priorities
Proficiency in MS Office Suite and Google Suite Workspace required
Proficiency in design software (Canva, InDesign, etc.) is preferred
Proficiency with digital communications tools and web design systems (Squarespace, MailChimp, etc.) is preferred
Personal and professional commitment to understanding and dismantling systemic and institutional racism
TRAVEL
This position requires travel, approximately 20% of the time, in and out of the DC Metro area. Must be able to travel via plane, train, or car.
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Dec 22, 2023
Full time
Job Title: Director of Communications
Salary Range: $110,000 - $140,000
Reports to: Vice President of Advancement
Status : Full Time (40 hours/week)
Starting: February 2024
Deadline to Apply: January 19, 2024
Location: Washington DC Area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have
provided over $1 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope is seeking a Director of Communications to develop and lead our overarching communications strategy to enhance Generation Hope’s visibility nationally, regionally, and locally by effectively conveying our mission, programs, and impact to various stakeholders, including student parents, donors, partner organizations, policymakers, and the broader field of higher education. The Director will also drive efforts to enhance Generation Hope’s thought leadership profile through traditional earned media efforts and content development via our own channels. Working closely with the Communications Manager, Digital Marketing Specialist, Communications Coordinator, and our public relations firm, the Director will broaden awareness of Generation Hope’s impact, expertise, and family-centered approach; elevate the voice of Generation Hope and its senior leaders as subject matter experts; and ensure the voices of families are uplifted, honored, and heard. The ideal candidate is an exceptional communicator with a proven track record in large scale, national scope, mission-driven, and social impact environments. This role requires a strategic thinker, an excellent communicator, and a team player who can collaborate across departments to achieve organizational goals.
RESPONSIBILITIES
Strategy & Evaluation
Develop and implement an annual, multi-faceted communications strategy that builds and maintains a positive organizational brand and supports Generation Hope’s strategic goals and priorities
Ensure consistent and compelling branding across all communication materials, including websites, video, organic and paid social media, print materials, collateral, slide decks, and press releases. Protect and enhance the organization's reputation through effective brand management.
Create and deploy a guide for the organization that details consistent language and terms and work with the Race Equity Working Group to ensure that our language is inclusive and reflects our race equity commitment
Monitor and analyze audience engagement both digitally and through conversion rates, using data to make informed decisions and to strengthen, improve, and evaluate communications strategies
Lead the assessment of current internal and external communications and media practices, systems, and processes and the design and execution of new practices, systems, and processes. Develop and track communications performance metrics on a quarterly basis.
Develop and manage an organizational crisis communications plan to ensure best practices in brand protection and management.
Create and manage systems for ensuring consistent and on-brand communications across all direct-service sites
Evaluate the organization’s current website assets and needs and lead a website redevelopment project to guide the organization’s future online presence
Storytelling
Ensure the Communications team is creating engaging and impactful content for various platforms and collaborate with other departments to gather content and success stories
Work with PR firm to deploy consistent, timely, and strategic press and media relations efforts that are aligned with the annual communications plan and build long-term relationships with key press (emphasizing economic mobility, higher ed, family, student parents, early childhood, race equity, advocacy)
In partnership with our public relations firm, develop press kits, timelines, and fact sheets for internal and external stakeholders
Ensure the organization's website is up to date with fresh content, reflecting the latest initiatives and developments. Optimize website content for search engine visibility and user experience.
Collaborate with the Development team to create compelling campaigns and donor communication materials, including the annual report, to convey the impact of donations and appreciate supporters
Partner with the Programming team to amplify student parent voices and share strengths-based stories about their persistence and success through digital and print media and support recruitment efforts
Support the Learning & Innovation team by developing and refining technical assistance and FamilyU materials for marketing and programmatic use
Work with the Policy & Research team to respond quickly to legislative shifts that could impact student parents and families by assisting with drafting official statements, talking points, briefs, op-eds, etc., and by pursuing relevant media opportunities
Collaborate with the Operations team to position Generation Hope as a nationally-celebrated workplace
Play a key role in rolling out Generation Hope research and reports and lead efforts to disseminate findings, including through website downloads
With the Communications Manager and Communications Coordinator, review talking points, remarks, presentations, and other supporting material for Generation Hope CEO and staff, as needed
Oversee processes to effectively capture programming and impact by engaging photographers, videographers, and other vendors, as necessary
Provide hands-on crisis communications support and counsel across Generation Hope, as needed
Management
Oversee the Communications team, directly supervising the Communications Manager and supporting their supervision of the Digital Marketing Specialist, the Communications Coordinator, and other team members as we continue to grow the team. Provide ongoing coaching and development and promote a culture of high performance, accountability, continuous improvement, and collaboration.
Oversee the creation of timelines for all communications projects and establish accountability systems for the completion of major tasks
Work closely with our Development team to ensure strong partnership with funders and supporters. Act as an effective steward of program-restricted resources by managing and monitoring the Communications budget.
Serve as a member of Generation Hope’s Leadership Team.
Other duties as assigned
REQUIRED SKILLS AND KNOWLEDGE:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, preferably in the field of communications, public relations, marketing, or other related areas; Master’s Degree preferred.
Minimum 5 years relevant work experience in a mission-driven, social impact, non-profit, philanthropy, and/or communications field
At least 2 years of management experience required
Proven experience with communications planning and execution on a local, regional, and national scale including messaging strategy; public affairs/public relations; brand consistency and development; reputation stewardship; content development; writing and editing; project management; presentation development; thought leadership; and budget management
A proficient understanding of the new and evolving media landscape
Effective and adept at translating messages for different key audiences including media, local city government leaders, policymakers, and other thought leaders
History of supporting and informing the design and development of content, executive and high-level communications, events, and convenings
Experience with digital advertising and paid social media strategy is preferred
Strong interpersonal skills to work collaboratively within Generation Hope as well as with external stakeholders
Excellent written and verbal communication skills, ability to create high-quality deliverables for wide-scale use with accuracy, and comfort engaging large and small audiences both in-person and virtually
Ability to think creatively, initiate and manage projects, and follow through on plans
Evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment
Exceptionally detail-oriented, organized, and deadline-driven
Creative and collaborative problem-solver; comfortable working through ambiguity to define priorities
Proficiency in MS Office Suite and Google Suite Workspace required
Proficiency in design software (Canva, InDesign, etc.) is preferred
Proficiency with digital communications tools and web design systems (Squarespace, MailChimp, etc.) is preferred
Personal and professional commitment to understanding and dismantling systemic and institutional racism
TRAVEL
This position requires travel, approximately 20% of the time, in and out of the DC Metro area. Must be able to travel via plane, train, or car.
CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Job Title: Director of Human Resources & Administration
Reports to: Chief Operating Officer
Job Status : Full Time (40 hours/week)
Salary Range: $110,000 - $140,000
Application Deadline : January 12, 2024
Starting: February 2024
Location : Washington, DC area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have
the opportunities to succeed and experience economic mobility by engaging education and
policy partners to drive systemic change and providing direct support to teen parents in college
as well as their children through holistic, two-generation programming. To date, we have
provided over $1.2 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope seeks a Director of Human Resources & Administration who will serve as the head of Human Resources and a key member of the Leadership Team. They will be responsible for establishing and leading initiatives, systems, and best practices to recruit, develop, and retain a diverse and high-performing workforce with the goal of encouraging innovation, learning, and cross-cultural collaboration. The Director will also define the processes and implement the infrastructure/systems needed to support Generation Hope’s strategic objectives. In addition to being a strategic thought partner to the Chief Executive Officer (CEO) and Chief Operating Officer (COO), the Director of Human Resources & Administration will be involved in a range of strategic planning and internal initiatives as a member of the Leadership Team and will manage a team of administrative professionals who will plan and coordinate across the organization .
Job Description:
Candidate Recruitment, Hiring, and On-Boarding
Develop and implement targeted recruitment strategies to ensure a robust and diverse applicant pool for all openings.
Oversee the hiring process to ensure that scheduling interviews, communicating with candidates, and following up with candidates is implemented efficiently and with professionalism.
Provide onboarding services and orientation to all new staff members and ensure department and program-level orientations are standardized and compelling.
Professional Development and Performance Management
Train, coach, and support managers to navigate evaluation, training, promotion, discipline, termination, and other HR issues.
Collaborate with managers to update job descriptions across the agency and implement a system for regular review and revision of descriptions.
Design and implement an enhanced performance management system for employee evaluation.
Develop internal staff trainings and identify relevant available external trainings.
Benefits/Payroll Administration
Research, implement, and maintain salary scales to standardize salary ranges across the organization and relative to peer organizations.
Negotiate benefits plan renewals to balance quality coverage with expenses for the organization and employees.
Administer all payroll and benefits-related responsibilities and monitor relevant reports to ensure accuracy.
Serve as the staff lead for all 403(b) administration responsibilities (in coordination with our third-party administrator).
Create a comprehensive benefits package for prospective employees and connect existing staff with educational opportunities on current benefits.
General HR Administration and Systems
Understand, interpret, and share relevant laws related to personnel management and ensure all HR processes and actions comply with these laws.
Manage all HRIS systems, to include BambooHR.
Review current HR systems, exploring and ultimately implementing new systems based on organizational needs.
Office Administration
Ensure the Administrative Coordinator is working closely with all third-party vendors, to include the IT helpdesk, technology maintenance, and security system providers.
Support the planning and budgeting process for IT purchases and upgrades.
Develop and maintain DC office security protocols.
Work with the Assistant Director of Growth & Strategy to ensure efficient and secure office procedures are in place at all Generation Hope sites.
Organizational Leadership
Manage the Administrative Coordinator and additionally hired team members including a DEI professional, holding team members accountable for stellar performance and upholding Generation Hope's values.
Create systems for regularly gauging the morale of the Administrative team and plan regular activities, including an annual retreat, that keep the team uplifted. Hold weekly coaching/check-in meetings with direct reports, and develop and implement a system to evaluate the skills, experience, and professional development needs of the Administrative staff.
QUALIFICATIONS:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, master’s degree preferred, in a related field such as Human Resources or Organizational Psychology.
Minimum 7-10 years of HR Business Partner/Generalist experience across a range of competencies.
At least five years of supervisory experience.
Demonstrated experience leading HR department(s) through strategic and transactional change.
Experience with employee relations.
Ability to meet deadlines.
Demonstrated initiative in determining new or modifying existing HR policies and procedures and effectively communicating them to staff and Board members.
Demonstrated organizational leadership and decision-making capability collaboratively at a senior management level.
Ability to communicate to staff and Board members the short and long-term impact, specific and strategic, of HR policy and procedures.
Ability to manage budgets and experience working closely with the COO to achieve team financial goals.
Excellent verbal and organizational written communication skills, including editing skills with meticulous attention to detail.
Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.
Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.
Experience with Monday.com, ADP, BambooHR, and Google products, including Google Sheets, Word, Slides (or Powerpoint), a plus
Personal and professional commitment to understanding and dismantling systemic racism
CANDIDATES MUST RESIDE IN THE WASHINGTON, DC AREA BEFORE THE EMPLOYMENT START DATE.
Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered in lieu of educational requirements.
Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. To safeguard the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal-opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Dec 13, 2023
Full time
Job Title: Director of Human Resources & Administration
Reports to: Chief Operating Officer
Job Status : Full Time (40 hours/week)
Salary Range: $110,000 - $140,000
Application Deadline : January 12, 2024
Starting: February 2024
Location : Washington, DC area
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have
the opportunities to succeed and experience economic mobility by engaging education and
policy partners to drive systemic change and providing direct support to teen parents in college
as well as their children through holistic, two-generation programming. To date, we have
provided over $1.2 million in tuition assistance, supported almost 450 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org .
By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
Generation Hope seeks a Director of Human Resources & Administration who will serve as the head of Human Resources and a key member of the Leadership Team. They will be responsible for establishing and leading initiatives, systems, and best practices to recruit, develop, and retain a diverse and high-performing workforce with the goal of encouraging innovation, learning, and cross-cultural collaboration. The Director will also define the processes and implement the infrastructure/systems needed to support Generation Hope’s strategic objectives. In addition to being a strategic thought partner to the Chief Executive Officer (CEO) and Chief Operating Officer (COO), the Director of Human Resources & Administration will be involved in a range of strategic planning and internal initiatives as a member of the Leadership Team and will manage a team of administrative professionals who will plan and coordinate across the organization .
Job Description:
Candidate Recruitment, Hiring, and On-Boarding
Develop and implement targeted recruitment strategies to ensure a robust and diverse applicant pool for all openings.
Oversee the hiring process to ensure that scheduling interviews, communicating with candidates, and following up with candidates is implemented efficiently and with professionalism.
Provide onboarding services and orientation to all new staff members and ensure department and program-level orientations are standardized and compelling.
Professional Development and Performance Management
Train, coach, and support managers to navigate evaluation, training, promotion, discipline, termination, and other HR issues.
Collaborate with managers to update job descriptions across the agency and implement a system for regular review and revision of descriptions.
Design and implement an enhanced performance management system for employee evaluation.
Develop internal staff trainings and identify relevant available external trainings.
Benefits/Payroll Administration
Research, implement, and maintain salary scales to standardize salary ranges across the organization and relative to peer organizations.
Negotiate benefits plan renewals to balance quality coverage with expenses for the organization and employees.
Administer all payroll and benefits-related responsibilities and monitor relevant reports to ensure accuracy.
Serve as the staff lead for all 403(b) administration responsibilities (in coordination with our third-party administrator).
Create a comprehensive benefits package for prospective employees and connect existing staff with educational opportunities on current benefits.
General HR Administration and Systems
Understand, interpret, and share relevant laws related to personnel management and ensure all HR processes and actions comply with these laws.
Manage all HRIS systems, to include BambooHR.
Review current HR systems, exploring and ultimately implementing new systems based on organizational needs.
Office Administration
Ensure the Administrative Coordinator is working closely with all third-party vendors, to include the IT helpdesk, technology maintenance, and security system providers.
Support the planning and budgeting process for IT purchases and upgrades.
Develop and maintain DC office security protocols.
Work with the Assistant Director of Growth & Strategy to ensure efficient and secure office procedures are in place at all Generation Hope sites.
Organizational Leadership
Manage the Administrative Coordinator and additionally hired team members including a DEI professional, holding team members accountable for stellar performance and upholding Generation Hope's values.
Create systems for regularly gauging the morale of the Administrative team and plan regular activities, including an annual retreat, that keep the team uplifted. Hold weekly coaching/check-in meetings with direct reports, and develop and implement a system to evaluate the skills, experience, and professional development needs of the Administrative staff.
QUALIFICATIONS:
Personal qualities of integrity, credibility, and a commitment to Generation Hope’s mission
Bachelor’s degree required, master’s degree preferred, in a related field such as Human Resources or Organizational Psychology.
Minimum 7-10 years of HR Business Partner/Generalist experience across a range of competencies.
At least five years of supervisory experience.
Demonstrated experience leading HR department(s) through strategic and transactional change.
Experience with employee relations.
Ability to meet deadlines.
Demonstrated initiative in determining new or modifying existing HR policies and procedures and effectively communicating them to staff and Board members.
Demonstrated organizational leadership and decision-making capability collaboratively at a senior management level.
Ability to communicate to staff and Board members the short and long-term impact, specific and strategic, of HR policy and procedures.
Ability to manage budgets and experience working closely with the COO to achieve team financial goals.
Excellent verbal and organizational written communication skills, including editing skills with meticulous attention to detail.
Ability to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.
Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.
Experience with Monday.com, ADP, BambooHR, and Google products, including Google Sheets, Word, Slides (or Powerpoint), a plus
Personal and professional commitment to understanding and dismantling systemic racism
CANDIDATES MUST RESIDE IN THE WASHINGTON, DC AREA BEFORE THE EMPLOYMENT START DATE.
Applicants must meet the minimum requirements in terms of qualifications. An equivalent combination of education and experience will be considered in lieu of educational requirements.
Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. To safeguard the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application . If this link does not work, you can access the application at this URL: https://Generation_Hope.formstack.com/forms/apply_now . No calls, please.
Generation Hope is an equal-opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Qualifications
The ideal candidate will have:
Health and safety experience, preferably in Public Works, construction, or manufacturing.
Familiarity with Public Works operations and associated safety risks.
Knowledge of Federal and State safety regulations (OSHA, DOT, LNI, etc); OSHA Construction Safety and First Aid/CPR certifications preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Strong attention to detail, organizational skills, and a proven track record of effective collaboration across diverse teams.
Effective written and verbal communication skills.
Minimum high school diploma; a degree is preferred or equivalent experience relevant to the assignment.
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Assessment Testing (Pass/Fail) - This recruitment may require a assessment testing, which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
First review of candidates will be December 13th. This recruitment may close at any time on or after the first review date
Examples of Duties
Key responsibilities include but not limited to:
Assist with Implementation of health and safety policies, regulations, and programs.
Facilitate and support development/scheduling of health and safety training.
Liaise with County health & safety and emergency management staff.
Maintain and monitor compliance and training records.
Order and maintain PPE in coordination with Office Admin Staff.
Assist with safety onboarding for new field employees.
Facilitate safety committee meetings with each work group; document and distribute meeting minutes to work groups.
Create and update job hazard analyses for Public Works activities.
Conduct risk assessments, site inspections, and internal safety audits.
Analyze health & safety data and recommend changes to mitigate risks.
Identify violations and implement methods to correct deficiencies.
Assist in incident investigations and conduct follow-up investigations of accidents/injuries.
Follow up with divisions for resolution of noted issues.
Prepare technical reports, documents, notices, and public information materials.
Revise and create department documentation for safety training and safety related activities associated with field operations and operation of equipment.
Review temporary traffic control safety plans and perform site audits.
Manage safety data sheets program and coordinate fall-protection equipment inspections.
Coordinate public works radio system maintenance.
In coordination with the emergency manager and PIO, monitor incidents/events, serve as safety officer, and communicate safety information and recommendations to staff.
Support emergency manager in department emergency response preparation and implementation.
Participate in FEMA, State, and local safety and emergency preparedness exercises and training as needed.
Stay updated on safety standards, policies and best practices and communicate updates to staff.
Other work as required.
Salary Grade
M2.200
Salary Range
$5,587.00 - $7,821.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Dec 01, 2023
Full time
Qualifications
The ideal candidate will have:
Health and safety experience, preferably in Public Works, construction, or manufacturing.
Familiarity with Public Works operations and associated safety risks.
Knowledge of Federal and State safety regulations (OSHA, DOT, LNI, etc); OSHA Construction Safety and First Aid/CPR certifications preferred.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Strong attention to detail, organizational skills, and a proven track record of effective collaboration across diverse teams.
Effective written and verbal communication skills.
Minimum high school diploma; a degree is preferred or equivalent experience relevant to the assignment.
Selection Process:
Resume and other documents must be attached together in the 'Resume Upload' section of the application. Multiple files are allowed, but all applicant attachments must be uploaded simultaneously, as there is no way to edit or append uploaded materials after submitting the application.
Application Review (Pass/ Fail) - An online application is required. Attaching a resume does not substitute for a completed application; incomplete applications will not pass the application review. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Assessment Testing (Pass/Fail) - This recruitment may require a assessment testing, which will be job related and may include, but not limited to, the qualifications outlined in the job announcement. Candidates deemed most qualified will be invited to participate in the remainder of the selection process.
Oral Interview - The interview will be job related and may include, not limited to, the qualifications outlined in the job announcement. Top candidate(s) will continue in the process.
Employment references will be conducted for the final candidates and may include verification of education.
It is general policy of the County that new employees should be hired at the lower steps of the applicable range and advance through the range at the normal progression.
First review of candidates will be December 13th. This recruitment may close at any time on or after the first review date
Examples of Duties
Key responsibilities include but not limited to:
Assist with Implementation of health and safety policies, regulations, and programs.
Facilitate and support development/scheduling of health and safety training.
Liaise with County health & safety and emergency management staff.
Maintain and monitor compliance and training records.
Order and maintain PPE in coordination with Office Admin Staff.
Assist with safety onboarding for new field employees.
Facilitate safety committee meetings with each work group; document and distribute meeting minutes to work groups.
Create and update job hazard analyses for Public Works activities.
Conduct risk assessments, site inspections, and internal safety audits.
Analyze health & safety data and recommend changes to mitigate risks.
Identify violations and implement methods to correct deficiencies.
Assist in incident investigations and conduct follow-up investigations of accidents/injuries.
Follow up with divisions for resolution of noted issues.
Prepare technical reports, documents, notices, and public information materials.
Revise and create department documentation for safety training and safety related activities associated with field operations and operation of equipment.
Review temporary traffic control safety plans and perform site audits.
Manage safety data sheets program and coordinate fall-protection equipment inspections.
Coordinate public works radio system maintenance.
In coordination with the emergency manager and PIO, monitor incidents/events, serve as safety officer, and communicate safety information and recommendations to staff.
Support emergency manager in department emergency response preparation and implementation.
Participate in FEMA, State, and local safety and emergency preparedness exercises and training as needed.
Stay updated on safety standards, policies and best practices and communicate updates to staff.
Other work as required.
Salary Grade
M2.200
Salary Range
$5,587.00 - $7,821.00- per month
For complete job announcement, application requirements, and to apply on-line (applications on external sites are not monitored), please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Job Title: Operations Coordinator
Reports to: Director of New Orleans Programming
Job Status: Full time (40 hours/week)
Salary: $40,000 - $45,000
Application Deadline: December 19, 2023
Starting: January 2024
Location: New Orleans, LA
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided over $1 million in tuition assistance, supported over 330 teen parents in college, celebrated more than 140 degrees earned through our program, and built relationships with 30+ two and four-year institutions across the country. For more information, please visit www.generationhope.org.
By joining our team, you will be working for an organization named "one of the best nonprofits" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
The Operations Coordinator is a full-time position, working directly with the Director of New Orleans Programming to enhance Generation Hope’s internal and external effectiveness in the New Orleans area. The Operations Coordinator serves as a point of contact for the organization in the New Orleans area and is responsible for providing outstanding customer service, being an enthusiastic professional, and building relationships with stakeholders. This position collaborates with the home office Operations, Finance, and Development teams to support day-to-day activities and support donor management systems and tasks as they relate to the New Orleans office.
Responsibilities:
Operations
Implement and maintain New Orleans office operations and procedures, handling correspondences, designing and adhering to document management and filing systems, reviewing supply requests, and performing clerical functions to improve office efficiencies
Make recommendations that increase efficiency, maximize operational budget and nurture team culture
Greet visitors by welcoming and directing them appropriately, including answering incoming calls, relaying messages, and fielding general inquiries
Provide logistical support for large meetings taking place in and out of the New Orleans office
Check the mail regularly and ensure staff receive relevant mail
Manage New Orleans Programming calendar and communicate any scheduling changes to relevant staff
Procure and maintain printers and other office equipment, including working with vendors and suppliers and assisting staff with use and troubleshooting of equipment
Manage local facility needs, ensuring all spaces are appropriately cleaned, maintained and stocked, ordering necessary tools, equipment, and supplies, and managing the inventory system
Research any needed equipment and software and makes recommendations to the Director of New Orleans Programming
Serve as the liaison with outside vendors/service providers related to operations needs, such as subscription-based services, office space, and IT firm
Monitor and keep the organization’s New Orleans area memberships current (i.e. Chamber of Commerce, etc.)
Train new staff on the CRM and work with the home office Operations team to maintain an internal usage guide to assist staff with how to use the database on an ongoing basis
Work with the Director of New Orleans Programming to plan and support site-specific events (i.e., team retreats, team morale activities, etc.)
In partnership with the Director of New Orleans Programming and the home office Operations team, support staff onboarding
Support the Director of New Orleans Programming with the Local Advisory Board including meeting scheduling and planning, preparation of meeting materials, and ongoing local board support
Serve as thought partner to the Director of New Orleans Programming and other New Orleans staff regarding improving the experience for staff, families and stakeholders
Development/Communications
Provide regular content (i.e. photos and anecdotes) to the home office Communications team to assist in telling the story of Generation Hope’s work in New Orleans
Partner in creating documents, presentations, and other materials involving administrative work in tandem with the home office Development team (i.e. preparing for meetings with local donors)
Assist with compiling compliance-related documents and receipts for New Orleans related grant proposals and reports
Bookkeeping and Finance Administration
Partner with the home office Finance team to manage all local accounting activities (e.g. deposits, check requests) and serve as local point of contact for questions regarding accounting processes and procedures
Manage the tuition check process for all New Orleans Scholars, including making and tracking any necessary refund requests
Works with the home office Finance team to monitor New Orleans related financial pledges in the donor database
Programming
Support the execution of Scholar Program events by assisting with venue and vendor research, recruiting volunteers, ordering supplies, assisting with set-up, etc.
Manage all in-kind donations for the New Orleans site, including executing the Fall and Spring Wishlist and Holiday gift campaign, w orking with in-kind donors to coordinate acceptance and drop-off of items, and ensuring that in-kind donation forms are completed accurately and in a timely manner
Assist in recruiting volunteers to support New Orleans programming
Support the Director of Programming in tracking Scholar and mentor applications and required paperwork and scheduling interviews
Other duties as assigned
To qualify for this position, you should have:
Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope
An Associate’s degree in nonprofit management, finance management, finance, and or business administration or a similar degree program or a combination of training and experience
Minimum 4 years of operational and office management experience, preferably in a nonprofit organization
Experience managing Quickbooks Online or similar financial management software is a plus
Proficient computer skills and in-depth knowledge of relevant software such as Microsoft Suite, Google Workspace, CRM’s, etc. required
Knowledge of standard office administrative practices and procedures, organization and problem-solving skills, which support and enable sound decision making
To be successful in the position, you must be able to:
Work in a fast pace environment, a multi-tasker with the ability to wear many hats
Innovate and be creative, having the ability to generate solutions that will streamline work
Set up, prep, and organize in-person and virtual meetings, such as Zoom, Google Meet, etc.
Demonstrate comfort using a business email system, such as Gmail
Build relationships with various personalities while continuing to enforce policies
Prioritize, negotiate, and work with various internal and external stakeholders.
Serve as an accountability partner for staff and a thought partner for the Director of New Orleans Programming
Willing to travel if needed (no more than 10% travel outside of the New Orleans area)
Personal and professional commitment to understanding and dismantling systemic and institutional racism
CANDIDATES MUST RESIDE IN GREATER NEW ORLEANS BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application here: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
Nov 21, 2023
Full time
Job Title: Operations Coordinator
Reports to: Director of New Orleans Programming
Job Status: Full time (40 hours/week)
Salary: $40,000 - $45,000
Application Deadline: December 19, 2023
Starting: January 2024
Location: New Orleans, LA
About Generation Hope:
Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date we have provided over $1 million in tuition assistance, supported over 330 teen parents in college, celebrated more than 140 degrees earned through our program, and built relationships with 30+ two and four-year institutions across the country. For more information, please visit www.generationhope.org.
By joining our team, you will be working for an organization named "one of the best nonprofits" by the Catalogue for Philanthropy. Not only do we live out and operationalize our values, we have done the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all of its forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.
Position:
The Operations Coordinator is a full-time position, working directly with the Director of New Orleans Programming to enhance Generation Hope’s internal and external effectiveness in the New Orleans area. The Operations Coordinator serves as a point of contact for the organization in the New Orleans area and is responsible for providing outstanding customer service, being an enthusiastic professional, and building relationships with stakeholders. This position collaborates with the home office Operations, Finance, and Development teams to support day-to-day activities and support donor management systems and tasks as they relate to the New Orleans office.
Responsibilities:
Operations
Implement and maintain New Orleans office operations and procedures, handling correspondences, designing and adhering to document management and filing systems, reviewing supply requests, and performing clerical functions to improve office efficiencies
Make recommendations that increase efficiency, maximize operational budget and nurture team culture
Greet visitors by welcoming and directing them appropriately, including answering incoming calls, relaying messages, and fielding general inquiries
Provide logistical support for large meetings taking place in and out of the New Orleans office
Check the mail regularly and ensure staff receive relevant mail
Manage New Orleans Programming calendar and communicate any scheduling changes to relevant staff
Procure and maintain printers and other office equipment, including working with vendors and suppliers and assisting staff with use and troubleshooting of equipment
Manage local facility needs, ensuring all spaces are appropriately cleaned, maintained and stocked, ordering necessary tools, equipment, and supplies, and managing the inventory system
Research any needed equipment and software and makes recommendations to the Director of New Orleans Programming
Serve as the liaison with outside vendors/service providers related to operations needs, such as subscription-based services, office space, and IT firm
Monitor and keep the organization’s New Orleans area memberships current (i.e. Chamber of Commerce, etc.)
Train new staff on the CRM and work with the home office Operations team to maintain an internal usage guide to assist staff with how to use the database on an ongoing basis
Work with the Director of New Orleans Programming to plan and support site-specific events (i.e., team retreats, team morale activities, etc.)
In partnership with the Director of New Orleans Programming and the home office Operations team, support staff onboarding
Support the Director of New Orleans Programming with the Local Advisory Board including meeting scheduling and planning, preparation of meeting materials, and ongoing local board support
Serve as thought partner to the Director of New Orleans Programming and other New Orleans staff regarding improving the experience for staff, families and stakeholders
Development/Communications
Provide regular content (i.e. photos and anecdotes) to the home office Communications team to assist in telling the story of Generation Hope’s work in New Orleans
Partner in creating documents, presentations, and other materials involving administrative work in tandem with the home office Development team (i.e. preparing for meetings with local donors)
Assist with compiling compliance-related documents and receipts for New Orleans related grant proposals and reports
Bookkeeping and Finance Administration
Partner with the home office Finance team to manage all local accounting activities (e.g. deposits, check requests) and serve as local point of contact for questions regarding accounting processes and procedures
Manage the tuition check process for all New Orleans Scholars, including making and tracking any necessary refund requests
Works with the home office Finance team to monitor New Orleans related financial pledges in the donor database
Programming
Support the execution of Scholar Program events by assisting with venue and vendor research, recruiting volunteers, ordering supplies, assisting with set-up, etc.
Manage all in-kind donations for the New Orleans site, including executing the Fall and Spring Wishlist and Holiday gift campaign, w orking with in-kind donors to coordinate acceptance and drop-off of items, and ensuring that in-kind donation forms are completed accurately and in a timely manner
Assist in recruiting volunteers to support New Orleans programming
Support the Director of Programming in tracking Scholar and mentor applications and required paperwork and scheduling interviews
Other duties as assigned
To qualify for this position, you should have:
Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope
An Associate’s degree in nonprofit management, finance management, finance, and or business administration or a similar degree program or a combination of training and experience
Minimum 4 years of operational and office management experience, preferably in a nonprofit organization
Experience managing Quickbooks Online or similar financial management software is a plus
Proficient computer skills and in-depth knowledge of relevant software such as Microsoft Suite, Google Workspace, CRM’s, etc. required
Knowledge of standard office administrative practices and procedures, organization and problem-solving skills, which support and enable sound decision making
To be successful in the position, you must be able to:
Work in a fast pace environment, a multi-tasker with the ability to wear many hats
Innovate and be creative, having the ability to generate solutions that will streamline work
Set up, prep, and organize in-person and virtual meetings, such as Zoom, Google Meet, etc.
Demonstrate comfort using a business email system, such as Gmail
Build relationships with various personalities while continuing to enforce policies
Prioritize, negotiate, and work with various internal and external stakeholders.
Serve as an accountability partner for staff and a thought partner for the Director of New Orleans Programming
Willing to travel if needed (no more than 10% travel outside of the New Orleans area)
Personal and professional commitment to understanding and dismantling systemic and institutional racism
CANDIDATES MUST RESIDE IN GREATER NEW ORLEANS BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.
Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here .
To apply, please complete the online application here: https://Generation_Hope.formstack.com/forms/apply_now . Please do not call.
Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.
League of Conservation Voters
Washington, DC – Hybrid
Title: Compliance & Legal Associate Department: Legal & Strategic Initiatives Status: Non-Exempt Reports to: Compliance Director Positions Reporting to this Position: None Location: Washington, DC – Hybrid Travel Requirements: Up to 5% Union Position: Yes Job Classification Level: A Salary Range (depending on experience) : $53,445 – $62,542
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Compliance & Legal Associate who will play a key role in assisting the Compliance Director with Federal Election Commission (FEC), Internal Revenue Service (IRS), and various state compliance reporting for the LCV family of organizations through data entry and tracking of reportable activity, such as contributions and expenditures. The Compliance & Legal Associate will also provide administrative support to the Legal & Strategic Initiatives department. The ideal candidate will have a strong attention to detail, excellent organizational skills, the ability to manage time well and balance multiple tasks, and work well independently and as part of a team.
Responsibilities:
Assist the Compliance Director in performing data entry and tracking expenses, contributions, and other information required for Federal Election Commission, IRS, and state compliance reports, using Microsoft Excel, Google sheets, and Wrike.
Work with the Compliance Director and LCV’s external compliance vendor to prepare required revenue and expenditure data for the creation of campaign finance reports, and help resolve any questions or issues.
Maintain internal systems for tracking reportable activity as well as calendars to track when various reports are due.
Communicate with staff across departments to stay up to date on electoral programs, obtaining all needed information on reportable activities.
Maintain a contributions database and tracker, and produce reports with respect to the organization’s electoral grants and contributions impact.
Support the Compliance Director in tracking and maintaining state and other corporate registrations annually, including charitable solicitation registrations, sales/use tax exemption certificates.
Track all contracts received for legal review and ensure contracts are executed and on file. Serve as a resource about the processes and needs from LCV staff.
Assist the Legal & Grants Coordinator with grants management procedures and systems, and serve as a resource about the processes and needs from LCV staff.
Provide general administrative support to the Legal & Strategic Initiatives department, including but not limited to processing payment requests and budget/expense reports.
Contribute to LCV’s commitment to integrating racial justice and equity into the work we do that furthers equitable operations within the organization by maintaining processes with the goal that compliance and legal services are equitably and equally provided to all staff and programs requiring them.
Travel up to 5% for staff retreats, trainings and conferences, as needed.
Conduct in-office responsibilities from LCV’s Washington D.C. office at least two days per month, which may include processing incoming mail for the Legal & Strategic Initiatives department, gathering necessary authorized signatures, and sending out documents in accordance with compliance deadlines, as needed.
Perform other duties as assigned.
Qualifications:
Work Experience : Required – Minimum of 1 year aggregate experience in administrative, compliance, or campaign setting (such as finance/fundraising; experience managing field operations; general campaigns operations experience.) Preferred – Experience working within a nonprofit and/or political organization, or political campaign.
Skills : Required – Extremely detail-oriented and well-organized. Proficient in Microsoft Office and Google Suite, particularly Microsoft Excel and Google Sheets; strong research, writing and communication skills; critical thinker adept at problem solving. Ability to work under tight deadlines while maintaining accuracy. Preferred – Experience with Salesforce, NGPVAN EveryAction, and/or Wrike or other project management software.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply: Send cover letter and resume to hr@lcv.org with “Compliance & Legal Associate” in the subject line by November 19, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
Nov 03, 2023
Full time
Title: Compliance & Legal Associate Department: Legal & Strategic Initiatives Status: Non-Exempt Reports to: Compliance Director Positions Reporting to this Position: None Location: Washington, DC – Hybrid Travel Requirements: Up to 5% Union Position: Yes Job Classification Level: A Salary Range (depending on experience) : $53,445 – $62,542
General Description:
LCV believes our earth is worth fighting for because everyone has a right to clean air, water, and a safe, healthy community. To ensure those rights are protected, we help people use their power to shape policy, hold politicians and polluters accountable, and influence elections.
For more than 50 years, LCV has grown into a potent political force for protecting our planet and everyone who inhabits it. We have built a powerful national movement with 30 state affiliates, and grassroots and community organizing programs across the country.
LCV is hiring a Compliance & Legal Associate who will play a key role in assisting the Compliance Director with Federal Election Commission (FEC), Internal Revenue Service (IRS), and various state compliance reporting for the LCV family of organizations through data entry and tracking of reportable activity, such as contributions and expenditures. The Compliance & Legal Associate will also provide administrative support to the Legal & Strategic Initiatives department. The ideal candidate will have a strong attention to detail, excellent organizational skills, the ability to manage time well and balance multiple tasks, and work well independently and as part of a team.
Responsibilities:
Assist the Compliance Director in performing data entry and tracking expenses, contributions, and other information required for Federal Election Commission, IRS, and state compliance reports, using Microsoft Excel, Google sheets, and Wrike.
Work with the Compliance Director and LCV’s external compliance vendor to prepare required revenue and expenditure data for the creation of campaign finance reports, and help resolve any questions or issues.
Maintain internal systems for tracking reportable activity as well as calendars to track when various reports are due.
Communicate with staff across departments to stay up to date on electoral programs, obtaining all needed information on reportable activities.
Maintain a contributions database and tracker, and produce reports with respect to the organization’s electoral grants and contributions impact.
Support the Compliance Director in tracking and maintaining state and other corporate registrations annually, including charitable solicitation registrations, sales/use tax exemption certificates.
Track all contracts received for legal review and ensure contracts are executed and on file. Serve as a resource about the processes and needs from LCV staff.
Assist the Legal & Grants Coordinator with grants management procedures and systems, and serve as a resource about the processes and needs from LCV staff.
Provide general administrative support to the Legal & Strategic Initiatives department, including but not limited to processing payment requests and budget/expense reports.
Contribute to LCV’s commitment to integrating racial justice and equity into the work we do that furthers equitable operations within the organization by maintaining processes with the goal that compliance and legal services are equitably and equally provided to all staff and programs requiring them.
Travel up to 5% for staff retreats, trainings and conferences, as needed.
Conduct in-office responsibilities from LCV’s Washington D.C. office at least two days per month, which may include processing incoming mail for the Legal & Strategic Initiatives department, gathering necessary authorized signatures, and sending out documents in accordance with compliance deadlines, as needed.
Perform other duties as assigned.
Qualifications:
Work Experience : Required – Minimum of 1 year aggregate experience in administrative, compliance, or campaign setting (such as finance/fundraising; experience managing field operations; general campaigns operations experience.) Preferred – Experience working within a nonprofit and/or political organization, or political campaign.
Skills : Required – Extremely detail-oriented and well-organized. Proficient in Microsoft Office and Google Suite, particularly Microsoft Excel and Google Sheets; strong research, writing and communication skills; critical thinker adept at problem solving. Ability to work under tight deadlines while maintaining accuracy. Preferred – Experience with Salesforce, NGPVAN EveryAction, and/or Wrike or other project management software.
Cultural Competence : Demonstrated awareness of one’s own cultural identity, views about difference, and the ability to learn and build on varying cultural and community norms. Commitment to equity and inclusion as organizational practice and culture. Understands how environmental issues intersect with racism, economic and social inequality in the U.S. and has a passion for working to dismantle these systems.
Working Conditions : This job operates in a professional office environment, and routinely uses standard office equipment such as computers, phones, photocopiers, and audiovisual systems. This position is largely sedentary, often standing or sitting for prolonged periods. Applicants need to be located in and legally authorized to work in the United States. LCV requires all employees working from our offices or participating in in-person meetings or events to be fully up-to-date on their COVID-19 vaccinations, subject to reasonable accommodation as required by law.
LCV offers a comprehensive and competitive benefits package that includes vacation, sick and parental leave, personal days, paid holidays, health insurance (two plan options for staff to choose from), dental and vision insurance, life and disability insurance (short- and long-term), Flexible Spending Account, 401(k) retirement plan with company matching contribution, commuter benefits program, sabbatical, and student loan assistance.
To Apply: Send cover letter and resume to hr@lcv.org with “Compliance & Legal Associate” in the subject line by November 19, 2023 . No phone calls please.
LCV is an Equal Opportunity Employer committed to a racially just, equitable and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information, or any other protected status. LCV is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact hr@lcv.org .
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
Oct 26, 2023
Full time
POSITION SUMMARY:
Under the direct supervision of the Utilization Manager and in collaboration with all Clinic Directors, the Medical Records Coordinator (MRC) is responsible for managing the medical records for all APLA Health & Wellness clinics, including preparing, scanning, and retrieving patient health records in response to internal and external requests. The medical records coordinator reviews medical records for compliance with approved policies and responds to medical records requests per APLA Health & Wellness medical records protocols/policies. The MRC is also responsible for eCW fax management for all APLA Health & Wellness clinic sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Creates digital images of paperwork to be stored in the electronic medical record.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Performs other clerical tasks as needed, such as answering phones and faxing.
Suggests means by which procedures for maintaining medical records can be improved upon.
Monitor a centralized eCW fax and appropriately distribute received records/information.
Ensures that it is easy to troubleshoot problems relating to the maintenance and regular update of medical records.
Contribute to departmental quality initiative or similar projects.
Act as back-up for referral coordinators when needed.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.
REQUIREMENTS:
Training and Experience:
Required: High school diploma or GED. A minimum of one year of experience in a community-based organization, clinic, dental office, or healthcare related field. Must be bilingual in Spanish.
Preferred: Completion of Associate degree in Health Administration, related field of academic discipline, or possession of a certificate in Medical Assistant. Experience working with multiple benefits coverage programs including private insurance and government programs. Possession of proven organization, mathematical, and analytical skills; strong time management skills, effective interpersonal, communication skills and problem-solving skills; proven documentation and data entry management skills.
Knowledge of:
Advance computer skills including Microsoft Office, Excel; HIV disease, other health disparities and co-occurring disorders, Los Angeles County HIV and primary care service delivery system, HIPAA and OSHA guidelines, medical office filing systems, quality management and basic knowledge of the eClinicalWorks Electronic Health Record system. Knowledge of managed care eligibility and authorization process. Understanding of quality assurance and performance improvement procedures. Familiarity with medical terminology and diagnosis/procedure codes. Knowledge of office billing procedures.
Ability to:
Participate as an effective member of a large service-providing agency; demonstrate non-judgment and compassion towards people, especially low-income individuals, members of the LGBTQ communities, and individuals living with HIV. Maintain confidentiality of clients; complete assigned tasks with minimal supervision; demonstrate excellent written and verbal communication skills; and operate standard office equipment; perform word processing and data entry tasks on a personal computer; and meet assigned deadlines. Medical records coordinators must have strong attention to detail to ensure patient records are complete and accurate. Ability to keep the medical records of patients in confidence without divulging it to unauthorized persons; ability to take the initiative where and when necessary. Proven ability to work with or without regular supervision. Ability and/or inclination to follow instructions. Ability to pay attention to detail and maintain quality focus and professionalism. The ability to be effective working as part of a team.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/ female/ disability/transgender/veteran
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.
Oct 24, 2023
Full time
POSITION SUMMARY:
Under the direction of the Clinic Director II/GCHC, the Call Center Manager is responsible for the daily operations of the call center and supervision of the call center agents. Their duties include hiring and training Call Center Specialists, establishing goals for call center staff to follow and resolving any customer issues or other call center problems that occur.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, onboard, and train call center personnel.
Plan, organize, implement, and monitor call center operations, including but not limited to, the following areas:
Customer service
Appointment Scheduling
Communication with patients/clients, external agencies (e.g. MedPOINT, HCLA IPA, Regal IPA, etc.), and/or staff.
Coach call center staff through challenging customer service issues.
Manage staff by assigning and delegating tasks as needed.
Monitor, coach, and appropriately discipline under-performing staff
Oversee staffing including attendance, tardiness and time off requests and review accuracy and ensure that all direct reports are recording time worked accurately in the PayCom system.
Provide phone coverage due to staff shortages as a result of call outs, vacations, etc.
Analyze call center data and prepare reports for clinic/upper management.
Evaluate staff effectiveness and perform regular check-ins and performance evaluations with direct reports annually and on an as-needed basis.
Lead team meetings and give presentations to clinic management.
Analyze, establish, implement, and monitor operational goals using statistical data to determine workload, productivity, and effectiveness of team.
Develop monthly, quarterly, and annual call center goals and action plans.
Prepare work schedule to ensure efficient coverage.
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.
Create personnel and supply budgets for approval.
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.
Work with the patient engagement and retention specialist and/or patient ambassador to coordinate ED/ER follow up patient appointments.
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).
Submit and follow-up on maintenance requests with the Facilities department to maintain working condition of equipment, cleanliness, and orderliness of the Call Center.
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep data safe and secure.
Assist with emergency management and preparedness plans and tasks.
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS. On occasion, based on business necessity, staff may be required to work a non-standard schedule.
REQUIREMENTS:
Training and Experience:
High school diploma or GED required. A bachelors’ degree in communications, business management or a related field strongly preferred.
4 years’ experience working in customer service and/or personnel management.
4 years’ experience supervising in a Call Center.
Capable of providing direction and leadership, with a focus on performance and behavior expectations, to the call center team.
Ability to stay calm in stressful situations.
Experience working in a Federally Qualified Health Center preferred.
Bilingual English/Spanish preferred.
Knowledge of:
Basic computer software (Microsoft Office Suite), and phone systems, i.e., RingCentral
Call Center operations management
HIPAA and OSHA guidelines
Quality management and performance improvement
eClinicalWorks or similar electronic health record system
Ring Central or similar phone system
Managed care eligibility and authorization process
Healthcare billing processes and insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)
Ability to:
Participate as an effective member of a large service-providing agency
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV
Possess active listening skills
Communicate effectively with patients, staff, peers, and superiors
Maintain strictest confidentiality of patients
Operate standard office equipment
Demonstrate excellent written and verbal communication skills
Perform word processing and data entry tasks
Meet assigned deadlines
Complete assigned tasks with minimal supervision
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
SPECIAL REQUIREMENTS:
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 Vaccination and Booster or Medical/ Religious Exemption required.
Equal Opportunity Employer: minority/female/disability/veteran/transgender.