SharePoint User Analyst

  • Oregon Health Authority
  • Salem, OR, USA
  • Jul 31, 2019
Full time Sharepoint Information Systems

Job Description

The Oregon Health Authority is modernizing and expanding their IT infrastructure and currently has a fantastic opportunity for a SharePoint Analyst with User Support experience to join an excellent team and work to advance their IT operations. 

The Oregon Health Authority promotes health equity by developing policies and programs to eliminate health disparities and reach health equity for all Oregonians. 

 

 

What you will do!

As a SharePoint User Analyst, you will primarily focus on the successful business staff adoption of an enterprise SharePoint collaboration solution. You will review, suggest and provide training; gather business requirements; and validate implanted solutions to assure those requirements are met. You will continually work with business customers to help them realize the value of the tool in meeting their business needs. You will also create and maintain an intranet site and the site’s documentation for FAQs, system timelines, changes, updates, training materials, and anything else that can be provided to help support the system users including supporting Tier 1 and Tier 2 Incidents and Requests.

 

In this role, you will provide analytical and technical support for operating, maintaining, and installing information systems; design and construct new systems; or modify and enhance existing systems. You will provide technical consultation and training to users and IT support staff; lead project as assigned; and participate in strategic planning.

 

Additionally, your work will be assigned in terms of broad product or general project objectives. Your performance will be reviewed for technical sufficiency and conformance with standards. You will have considerable latitude in deciding methods and resources to accomplish work goals.


What's in it for you?
Collaboration in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year. If you are a SharePoint Analyst with User Support experience, don't delay, apply today! 

 

 

WHAT WE ARE LOOKING FOR:

  • (a) Four (4) years of information systems experience in SharePoint. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Two (2) years of information systems experience in SharePoint. OR (c) A Bachelor's degree or higher in Information Technology, Computer Science, or a related field may substitute for all of the above.
  • Experience using SharePoint Collaboration Tools.
  • Current SharePoint Analyst or IT Support experience (SP2013, SP2016 or SOP).
  • Experience in an IT Support Role working with both internal and external customers.
  • At least One (1) year of experience remotely supporting customers.
  • Experience developing system specifications.
  • Experience writing technical reports and instructional manuals for operations and users.
  • Extensive knowledge of components, capabilities and interrelationships of infrastructure.
  • Extensive knowledge of performance tuning and monitoring techniques.
  • Project Management or Project Coordination experience.
  • Business Analysis and Research experience.
  • Testing and Debugging experience.
  • Excellent written and verbal communication and presentation skills.
  • Experience in promoting a culturally competent and diverse work environment.

Occupations

General-Other: IT-Software Development, Enterprise Software Implementation & Consulting, Other

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Salary

$4,468 - $6,454 per month

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