Office Administrator

  • Tahirih Justice Center
  • Falls Church, VA, USA
  • Aug 12, 2019
Full time Administrative Administrative Assistant

Job Description

Position Summary:  Tahirih seeks to hire an Office Administrator to support the organization’s central fundraising and administrative functions in our Falls Church, Virginia, headquarters. The successful candidate will be a self-starter with a strong customer service orientation. The Office Administrator is primarily responsible for providing day-to-day operational and administrative support to Tahirih’s Shared Services teams (including Policy, Development, Human Resources, Finance and Operations) and provides back-up support to the Office Administrator of the Greater DC field office that is co-located with Tahirih’s national headquarters. The Office Administrator also coordinates with Office Administrators in Tahirih’s four other field offices in Atlanta, Baltimore, Houston and the San Francisco Bay Area.  This position will report to the Chief Operating Officer.

Primary Responsibilities

  • Manage the Falls Church office space that houses about 70 employees, including seating arrangements for employees, interns and volunteers; maintaining security cards and keys for staff; coordinating facilities maintenance and cleaning; and working with management of the building when necessary
  • Maintain the office’s security protocols and employee safety procedures by keeping current with policies and procedures and by conducting periodic trainings with all staff working in the office
  • Manage office systems and equipment, and train staff as needed
  • Manage the inventory of supplies for the Falls Church office
  • Triage, troubleshoot and resolve network, computer, office equipment, and phone issues for staff, volunteers and interns on the Shared Services teams
  • Work closely with Tahirih’s IT managed services vendor on IT network and computer support issues including creating new network accounts, trouble-shooting low-level IT issues, and monitoring help desk support requests for appropriate resolution of escalated issues
  • Coordinate meetings, lunches and other events for Shared Services Teams
  • Cover front desk reception for several hours each business day, in rotation with the Office Administrator of the Greater DC field office
  • Provide back-up support and out-of-office coverage for the Office Administrator of the Greater DC field office including answering phones, conducting phone screenings of initial service seekers, processing outgoing mail, and handling other administrative tasks when needed

Qualifications

  • Customer-service focused and able to manage the needs of multiple people with competing priorities
  • Able to build rapport with a diverse group of individuals from a wide variety of backgrounds, cultures, and traditions
  • Fluent in both English and Spanish, as demonstrated in pre-employment testing
  • Highly proficient in Microsoft Outlook, Excel, Word and PowerPoint as demonstrated by pre-employment skills testing
  • Very comfortable using and troubleshooting office equipment including business computers, business phone systems, videoconferencing equipment, multi-function printer/copiers, and postage machines
  • Highly organized, improvement oriented, and focused on enhancing office efficiency
  • Able to work independently and willing to seek direction as needed in order to continue working through assigned responsibilities and projects
  • Able to set priorities and manage multiple projects in a fast-paced environment
  • Able to exercise discretion and sound judgement when dealing with interpersonal issues in business environment
  • Deeply and personally committed to issues of diversity, equity, and inclusion
  • Experience interacting with immigrant communities is preferred but not required

 

Annual salary and benefits:  Competitive compensation depends on experience. Generous benefits include fully-paid employee health, vision, dental, life and disability insurance; a 401(k) defined contribution retirement plan; flexible work schedules; professional development including in-house training programs, staff enrichment retreats and other growth opportunities. Employees enjoy a very generous self-managed leave benefit inclusive of vacation, sick leave and holidays, including an office-wide closure between December 25 and January 1. 

About the Tahirih Justice Center:  The Tahirih Justice Center is a growing national non-profit organization that supports the courage of immigrant women and girls who refuse to be victims of violence by providing holistic legal services and advocacy in courts, Congress, and communities. Through pro bono holistic legal services, community outreach and education and nonpartisan public policy advocacy, Tahirih protects women and girls seeking protection from gender-based human rights abuses such as domestic violence, sexual assault, human trafficking, female genital mutilation, honor crimes, and forced marriage. Tahirih is a Bahá’í-inspired organization and works to create a world where women and girls can live in safety and with dignity. Tahirih’s 90 employees work from offices in the DC metro area, Baltimore, Houston, Atlanta, and the San Francisco Bay Area.

 

Submissions:  Please include a cover letter, resume, and a list of three references.

Please note: Candidates must be authorized to work in the United States for any employer.

Tahirih Justice Center is committed to diversity, equity and unity as core values. We practice inclusiveness in decision making through consultation with employees throughout the organization. Tahirih seeks to hire and retain employees whose diversity reflects the communities we serve. We encourage candidates who are committed to equity and who are from all backgrounds, experiences, abilities and identities to apply.

Occupations

Administrative Support