Central Scheduler - Registry

  • Sinai Health System
  • Aug 12, 2019
Full time Clerical Admin-Clerical Health Care

Job Description

As part of the Revenue Cycle, the Central Scheduler is responsible for gathering all demographic and insurance information at the time of the scheduled appointment.    This includes accurate test selection, coordinating the patient needs with the Financial Counselors, Insurance verifiers and referring clinics, patient preps for exams and pre-registration for the visit.
 

ESSENTIAL FUNCTIONS AND DUTIES

  • Ensure all phone calls are answered in a timely (3 rings preferably), professional manner while warmly introducing self to caller and demonstrating sensitivity to diverse populations.  
  • Obtain an NPI for non-staff/unassigned physicians, and note this information in the system.
  • Effective use of the online eligibility system in use at the facility to verify initial eligibility.
  • Obtain and update all demographic information including address, phone, employer next of kin, emergency contact, etc... per the Meditech scheduling/pre reg screens.
  • Must generate an Advanced Beneficiary Notice (ABN) via phone on all Medicare recipients per ABN department policy.  This document must be scanned into the EMR for date of service.
  • Familiar with regulatory compliance related to Medical Necessity; also has a working knowledge of CPT/ICD codes. 
  • Knowledge of insurance plans, policy numbers, contracted vs. non contracted and the Sinai Health System Charity policy. Ability to adapt to insurance rule changes on a daily basis and attend insurance company orientation as volume permits.
  • Must generate an Advanced Beneficiary Notice (ABN) via phone on all Medicare recipients per ABN department policy.  This document must be scanned into the EMR for date of service. Familiar with regulatory compliance related to Medical Necessity; also has a working knowledge of CPT/ICD codes. 


MINIMUM EDUCATION: 

  • High School Diploma or GED 

MINIMUM WORK EXPERIENCE:

  • A minimum of 2 years working experience with a Patient Access department.

Occupations

Administrative Support, Hospital-Clinic Administration

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