Internship & Volunteer Programs Manager
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Internship & Volunteer Programs Manager coordinates and oversees the Museum's internship programs (i.e. Traditional and Youth Internships) and long-standing Volunteer Service League (e.g. Youth and Adult Volunteers). This role manages the recruitment, retention, recognition, professional development, and budget process for both programs by working alongside internal stakeholders and external community partners. This role also maintains various databases and provides documentation of program statistics to both Museum management and partners in Advancement to support the Museum's operations and affirmative action work, in addition to securing additional funding for the programs.
Participate in the Guest Service Program to support the Museum's commitment to providing our guests and colleagues with a welcoming and comfortable environment:
The Guest Service Orientation (Mandatory)
The Guest Service Experience
RESPONSIBILITIES:
Represent the Museum at community events at least eight (8) times per year including recruitment effort and participate in annual events (e.g. career and school opportunity fairs, MOS College Nights)
Supervise a program of up to ~200-250 active volunteers, any Volunteer/Internship Office paid staff/interns or unpaid volunteers, and oversee the onboarding of up to ~80-120 interns annually
Maintain, develop and distribute program budgets and funding allocations
Distribute and oversee the spending of approximately $75,000 worth of internship grant/endowment funds and approximately $27,000 for the Volunteer Service League annually.
Liaison with approximately 25 departments / 30 supervisors for placements
Review, process, and code approximately 3,000 applications per year
Create and report out on weekly recruitment statistics and biannual affirmative action data
Organize and execute annual recognition event(s) (e.g. Annual Meeting and Appreciation Event)
WORK SCHEDULE:
This position is full-time, Monday-Friday, 9am-5pm.
REPORTS TO:
Senior Director, Culture & Belonging
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
3 or more years of volunteer or internship program coordination or management experience.
Demonstrated communication skills, both written and oral, over the phone, email and in person..
Demonstrated organizational skills.
Demonstrated Microsoft Office skills, including Word, Excel (spreadsheets organizing data, creating reports analyzing data), and PowerPoint.
Demonstrated experience managing multiple tasks simultaneously and shifting priorities while maintaining attention to detail.
Experience overseeing budget and allocating funds appropriately.
Demonstrated program management experience.
Previous experience acting as a representative for a program externally and internal.
STARTING SALARY:
Exempt (Salaried). $61,000-66,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Nov 28, 2022
Full time
Internship & Volunteer Programs Manager
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Internship & Volunteer Programs Manager coordinates and oversees the Museum's internship programs (i.e. Traditional and Youth Internships) and long-standing Volunteer Service League (e.g. Youth and Adult Volunteers). This role manages the recruitment, retention, recognition, professional development, and budget process for both programs by working alongside internal stakeholders and external community partners. This role also maintains various databases and provides documentation of program statistics to both Museum management and partners in Advancement to support the Museum's operations and affirmative action work, in addition to securing additional funding for the programs.
Participate in the Guest Service Program to support the Museum's commitment to providing our guests and colleagues with a welcoming and comfortable environment:
The Guest Service Orientation (Mandatory)
The Guest Service Experience
RESPONSIBILITIES:
Represent the Museum at community events at least eight (8) times per year including recruitment effort and participate in annual events (e.g. career and school opportunity fairs, MOS College Nights)
Supervise a program of up to ~200-250 active volunteers, any Volunteer/Internship Office paid staff/interns or unpaid volunteers, and oversee the onboarding of up to ~80-120 interns annually
Maintain, develop and distribute program budgets and funding allocations
Distribute and oversee the spending of approximately $75,000 worth of internship grant/endowment funds and approximately $27,000 for the Volunteer Service League annually.
Liaison with approximately 25 departments / 30 supervisors for placements
Review, process, and code approximately 3,000 applications per year
Create and report out on weekly recruitment statistics and biannual affirmative action data
Organize and execute annual recognition event(s) (e.g. Annual Meeting and Appreciation Event)
WORK SCHEDULE:
This position is full-time, Monday-Friday, 9am-5pm.
REPORTS TO:
Senior Director, Culture & Belonging
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
3 or more years of volunteer or internship program coordination or management experience.
Demonstrated communication skills, both written and oral, over the phone, email and in person..
Demonstrated organizational skills.
Demonstrated Microsoft Office skills, including Word, Excel (spreadsheets organizing data, creating reports analyzing data), and PowerPoint.
Demonstrated experience managing multiple tasks simultaneously and shifting priorities while maintaining attention to detail.
Experience overseeing budget and allocating funds appropriately.
Demonstrated program management experience.
Previous experience acting as a representative for a program externally and internal.
STARTING SALARY:
Exempt (Salaried). $61,000-66,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Community Engagement Educator, Bilingual English / Spanish
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Community Engagement Educator serves as an educator and Museum ambassador to support the Community Engagement team's work to create an inclusive and welcoming environment for community members both in the Museum and out in the community. The Community Engagement Educator develops and presents inclusive and culturally responsive programming that directly supports the needs of our community partners and the people they serve. The Community Engagement Educator supports our community work by building relationships, teaching STEM programs in English and Spanish both in the community and in the Museum, assisting with hosting groups to our Boston Science Common community event space(s), and in the absence of manager responsible for community outreach interns and volunteers at community outreach events.
RESPONSIBILITIES:
Teach and host programs 2-3 days per week in English and Spanish both in the community and in the Museum serving 10-150 people.
Help host group visits and community groups 1- 2 times per week.
In absence of manager, oversee 1-3 youth interns and adult volunteers in community settings
Teach/facilitate 8-10 hands-on activities on diverse topics for a variety of audiences
Learn and assist with development of up to 4-6 demonstrations, field trip group led activities, media and other program content as needed
Regularly work a weekend day
Occasionally work a flexible schedule including some holidays, some Friday evenings and other times in order to accommodate community groups, special events, school vacation weeks and other special projects.
WORK SCHEDULE:
This position is full-time, 40 hours / week, Tuesday - Saturday
REPORTS TO:
Manager, Community and School Programs
MINIMUM QUALIFICATIONS:
Bachelors of Science or Arts degree.
2 or more years of STEM education or community engagement experience.
Demonstrated proficiency in STEM education and ability to present and translate a variety of science content to a broad age range in formal or informal settings.
Demonstrated ability to read and speak Spanish
Demonstrated communication skills (verbal/oratory and written)
Demonstrated ability to work both independently and collaboratively as part of a high activity team.
Start with and maintain a safe driving record so that the Museum's insurance carrier approves you for driving Museum vehicles. This includes being comfortable driving full-sized vans in urban, rural, and highway settings.
STARTING SALARY:
Non-Exempt (Hourly). $20.24 - $22.24 / hr
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Nov 10, 2022
Full time
Community Engagement Educator, Bilingual English / Spanish
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Community Engagement Educator serves as an educator and Museum ambassador to support the Community Engagement team's work to create an inclusive and welcoming environment for community members both in the Museum and out in the community. The Community Engagement Educator develops and presents inclusive and culturally responsive programming that directly supports the needs of our community partners and the people they serve. The Community Engagement Educator supports our community work by building relationships, teaching STEM programs in English and Spanish both in the community and in the Museum, assisting with hosting groups to our Boston Science Common community event space(s), and in the absence of manager responsible for community outreach interns and volunteers at community outreach events.
RESPONSIBILITIES:
Teach and host programs 2-3 days per week in English and Spanish both in the community and in the Museum serving 10-150 people.
Help host group visits and community groups 1- 2 times per week.
In absence of manager, oversee 1-3 youth interns and adult volunteers in community settings
Teach/facilitate 8-10 hands-on activities on diverse topics for a variety of audiences
Learn and assist with development of up to 4-6 demonstrations, field trip group led activities, media and other program content as needed
Regularly work a weekend day
Occasionally work a flexible schedule including some holidays, some Friday evenings and other times in order to accommodate community groups, special events, school vacation weeks and other special projects.
WORK SCHEDULE:
This position is full-time, 40 hours / week, Tuesday - Saturday
REPORTS TO:
Manager, Community and School Programs
MINIMUM QUALIFICATIONS:
Bachelors of Science or Arts degree.
2 or more years of STEM education or community engagement experience.
Demonstrated proficiency in STEM education and ability to present and translate a variety of science content to a broad age range in formal or informal settings.
Demonstrated ability to read and speak Spanish
Demonstrated communication skills (verbal/oratory and written)
Demonstrated ability to work both independently and collaboratively as part of a high activity team.
Start with and maintain a safe driving record so that the Museum's insurance carrier approves you for driving Museum vehicles. This includes being comfortable driving full-sized vans in urban, rural, and highway settings.
STARTING SALARY:
Non-Exempt (Hourly). $20.24 - $22.24 / hr
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Senior Education Associate, Bilingual English/Spanish
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Senior Education Associate - Bilingual English/Spanish will serve in a senior department role as they research, develop and present programs to museum and community audiences ranging from young learners to informed adults. The programs will be presented in both English and Spanish, and based on topics in science, technology, engineering and mathematics (STEM). In addition to working with the education team, they will participate in the project development of MOS en Español, expanding the Museum's Spanish language programming onsite, online, and in the community. The educator will act as a resource for scientific content for the division and will continually learn and develop innovative, culturally responsive programs across all education channels including in-gallery interpretations, stage presentations, digital content presented online via live broadcast and prerecorded videos, and outreach including in-community and in-school programs. The associate will also set new directions for the Museum through innovating new experiences and formats to enhance educational programming and attract and serve new audiences. The associate will assist the department managers and directors mentoring and training associates and part-time staff.
RESPONSIBILITIES:
Teach a variety of STEM programming 2-3 days per week across all education channels in both English and Spanish.
Develop and lead the creation of new programing for both English-Speaking and Spanish-speaking audiences, as needed, across all education channels (2-3 programs per year).
Collaborate with other departments to support the development of partnerships with the Hispanic and LatinX community in the greater Boston area.
Collaborate with others in the department to help maintain 1 - 2 educational areas or key resources such as teaching spaces and stages.
Learn to teach responsibly and safely using Museum resources - including scientific demonstration equipment like the Theater of Electricity, chemicals, live animals, biological materials, Museum vehicles, and others.
Train, mentor, and advise 4-6 full and part time staff per year.
Serve as a content and education expert on 1-2 grants, research projects, or exhibition teams per year.
Represent the department on 1-3 cross-divisional and collaborative project teams with external partners per year to support education initiatives (including supporting special events, informal education research projects, etc.).
Travel offsite to visit schools or communities as needed.
Regularly work a weekend day.
Occasionally work a flexible schedule including some holidays, some Friday evenings and other times in order to accommodate serving guests during school vacations, extended summer hours, and other special projects and requests.
WORK SCHEDULE:
Full-time, 40 hours / week, Sunday-Thursday OR Tuesday-Saturday.
REPORTS TO:
Director, Museum Programs
MINIMUM QUALIFICATIONS:
Bachelors of Science or Arts degree.
5 or more years of STEM fields or education background.
Demonstrated proficiency in science and technology education for public audiences (such as a classroom or informal educational setting such as a zoo, aquarium, or museum).
Demonstrated ability to read and Speak Spanish.
Demonstrated ability to develop innovative, high quality educational activities and experiences for children or families.
Proven ability to provide excellent customer service in a high volume environment as well as comfort working In large groups.
Comfort with handling and being around live animals.
Demonstrated communication skills (verbal/oratory and written).
Demonstrated ability to successfully manage multiple tasks simultaneously, paying close attention to detail.
Demonstrated ability to work both independently and in collaboration with a team.
Demonstrated ability to mentor or supervise others.
STARTING SALARY:
Exempt (Salaried). $57,850 - $62,850 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Nov 09, 2022
Full time
Senior Education Associate, Bilingual English/Spanish
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Senior Education Associate - Bilingual English/Spanish will serve in a senior department role as they research, develop and present programs to museum and community audiences ranging from young learners to informed adults. The programs will be presented in both English and Spanish, and based on topics in science, technology, engineering and mathematics (STEM). In addition to working with the education team, they will participate in the project development of MOS en Español, expanding the Museum's Spanish language programming onsite, online, and in the community. The educator will act as a resource for scientific content for the division and will continually learn and develop innovative, culturally responsive programs across all education channels including in-gallery interpretations, stage presentations, digital content presented online via live broadcast and prerecorded videos, and outreach including in-community and in-school programs. The associate will also set new directions for the Museum through innovating new experiences and formats to enhance educational programming and attract and serve new audiences. The associate will assist the department managers and directors mentoring and training associates and part-time staff.
RESPONSIBILITIES:
Teach a variety of STEM programming 2-3 days per week across all education channels in both English and Spanish.
Develop and lead the creation of new programing for both English-Speaking and Spanish-speaking audiences, as needed, across all education channels (2-3 programs per year).
Collaborate with other departments to support the development of partnerships with the Hispanic and LatinX community in the greater Boston area.
Collaborate with others in the department to help maintain 1 - 2 educational areas or key resources such as teaching spaces and stages.
Learn to teach responsibly and safely using Museum resources - including scientific demonstration equipment like the Theater of Electricity, chemicals, live animals, biological materials, Museum vehicles, and others.
Train, mentor, and advise 4-6 full and part time staff per year.
Serve as a content and education expert on 1-2 grants, research projects, or exhibition teams per year.
Represent the department on 1-3 cross-divisional and collaborative project teams with external partners per year to support education initiatives (including supporting special events, informal education research projects, etc.).
Travel offsite to visit schools or communities as needed.
Regularly work a weekend day.
Occasionally work a flexible schedule including some holidays, some Friday evenings and other times in order to accommodate serving guests during school vacations, extended summer hours, and other special projects and requests.
WORK SCHEDULE:
Full-time, 40 hours / week, Sunday-Thursday OR Tuesday-Saturday.
REPORTS TO:
Director, Museum Programs
MINIMUM QUALIFICATIONS:
Bachelors of Science or Arts degree.
5 or more years of STEM fields or education background.
Demonstrated proficiency in science and technology education for public audiences (such as a classroom or informal educational setting such as a zoo, aquarium, or museum).
Demonstrated ability to read and Speak Spanish.
Demonstrated ability to develop innovative, high quality educational activities and experiences for children or families.
Proven ability to provide excellent customer service in a high volume environment as well as comfort working In large groups.
Comfort with handling and being around live animals.
Demonstrated communication skills (verbal/oratory and written).
Demonstrated ability to successfully manage multiple tasks simultaneously, paying close attention to detail.
Demonstrated ability to work both independently and in collaboration with a team.
Demonstrated ability to mentor or supervise others.
STARTING SALARY:
Exempt (Salaried). $57,850 - $62,850 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
MANAGER, HUMAN RESOURCES
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Manager, Human Resources plays an integral role in the operations of the Human Resources and Volunteer Services Division. Working closely with the Chief People Officer, this position oversees a staff of two full-time employees, including the HRIS Specialist and the Benefit and Employee Program Coordinator. This position is responsible for developing and administering policies and procedures for the Museum and monitoring the compensation and benefits programs to ensure equity and integrity. They will also oversee all employee-focused programs in collaboration with the Senior Director of Culture and Belonging to ensure that all processes drive the Museum's DEAIB initiatives.
RESPONSIBILITIES:
Direct the work of two full-time staff.
Responsible for compensation program.
Oversee reward & recognition programs.
Coordinate all Human Resources operations with a strong drive towards automating the process, ensuring equity, and supporting the DEAIB initiatives of the Museum.
WORK SCHEDULE:
This position is regular, full-time Monday-Friday, 40 hours / week
REPORTS TO:
Chief People Officer (CPO)
MINIMUM QUALIFICATIONS:
Thorough knowledge of the human resources field and general knowledge of cultural institution.
Post high school course work, technical degree, associate's degree, business or vocational certificate. Bachelor's Degree preferred.
Four or more years of Human Resources generalist with depth in compensation and benefits experience.
Demonstrated experience in working with and promoting a diverse population
Demonstrated experience in managing staff
Experience in researching and writing policies and procedures
Demonstrated collaboration skills
Demonstrated ability to promptly investigate and successfully resolve employee concerns
Familiarity with employment law
Experience with compensation and benefits
STARTING SALARY:
Exempt (Salaried). $100,000 - $110,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Oct 06, 2022
Full time
MANAGER, HUMAN RESOURCES
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Manager, Human Resources plays an integral role in the operations of the Human Resources and Volunteer Services Division. Working closely with the Chief People Officer, this position oversees a staff of two full-time employees, including the HRIS Specialist and the Benefit and Employee Program Coordinator. This position is responsible for developing and administering policies and procedures for the Museum and monitoring the compensation and benefits programs to ensure equity and integrity. They will also oversee all employee-focused programs in collaboration with the Senior Director of Culture and Belonging to ensure that all processes drive the Museum's DEAIB initiatives.
RESPONSIBILITIES:
Direct the work of two full-time staff.
Responsible for compensation program.
Oversee reward & recognition programs.
Coordinate all Human Resources operations with a strong drive towards automating the process, ensuring equity, and supporting the DEAIB initiatives of the Museum.
WORK SCHEDULE:
This position is regular, full-time Monday-Friday, 40 hours / week
REPORTS TO:
Chief People Officer (CPO)
MINIMUM QUALIFICATIONS:
Thorough knowledge of the human resources field and general knowledge of cultural institution.
Post high school course work, technical degree, associate's degree, business or vocational certificate. Bachelor's Degree preferred.
Four or more years of Human Resources generalist with depth in compensation and benefits experience.
Demonstrated experience in working with and promoting a diverse population
Demonstrated experience in managing staff
Experience in researching and writing policies and procedures
Demonstrated collaboration skills
Demonstrated ability to promptly investigate and successfully resolve employee concerns
Familiarity with employment law
Experience with compensation and benefits
STARTING SALARY:
Exempt (Salaried). $100,000 - $110,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary: The Community Partnerships Manager will play a key role in developing and managing relationships with our nonprofit and school partners, ensuring regular communication and support to help collaboratively meet their volunteer needs, and working as part of a team to implement our strategic plan. Reporting to the Director of Corporate & Community Engagement, the Community Partnerships Manager will ensure a robust portfolio of community-responsive programming on our Calendar, with wrap-around services from our corporate engagement program. Key responsibilities include:
Partner Engagement:
Serve as the primary contact for a portfolio of nonprofit & school partners engaging through the Calendar program
Work with partners to identify needs that can be met by volunteers, offering support from any/all Boston Cares programs as appropriate
Evaluate existing partnerships for fit and impact; develop new partnerships aligned with strategic goals
Manage project requests from partners, ensuring appropriate opportunities are posted to the calendar; work with Volunteer Program Manager to fill open Volunteer Leader roles as needed
Ensure accurate, detailed, up-to-date information about projects is provided for volunteers and leaders serving through the Calendar program, and as appropriate, corporate engagement opportunities
Train & support partner staff on the use of our online “portal” for volunteer project management
Review new partner requests and determine best programs to meet their needs, collaborating with the corporate engagement team as appropriate
Support partners by scheduling and managing teams of corporate volunteers
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives
Develop and implement projects for special events such as MLK Day of Service and 9/11 Day of Service
Work with partners in aligning around our goals for equity and social justice
Post, track, and maintain projects on the Boston Cares Calendar through our Salesforce-based HandsOn Connect database system
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Manage corporate project scheduling and implementation for portfolio of community partners
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support project data entry for corporate volunteer engagement
Organization Support:
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Work collaboratively to meet strategic goals
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
Apr 11, 2022
Full time
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary: The Community Partnerships Manager will play a key role in developing and managing relationships with our nonprofit and school partners, ensuring regular communication and support to help collaboratively meet their volunteer needs, and working as part of a team to implement our strategic plan. Reporting to the Director of Corporate & Community Engagement, the Community Partnerships Manager will ensure a robust portfolio of community-responsive programming on our Calendar, with wrap-around services from our corporate engagement program. Key responsibilities include:
Partner Engagement:
Serve as the primary contact for a portfolio of nonprofit & school partners engaging through the Calendar program
Work with partners to identify needs that can be met by volunteers, offering support from any/all Boston Cares programs as appropriate
Evaluate existing partnerships for fit and impact; develop new partnerships aligned with strategic goals
Manage project requests from partners, ensuring appropriate opportunities are posted to the calendar; work with Volunteer Program Manager to fill open Volunteer Leader roles as needed
Ensure accurate, detailed, up-to-date information about projects is provided for volunteers and leaders serving through the Calendar program, and as appropriate, corporate engagement opportunities
Train & support partner staff on the use of our online “portal” for volunteer project management
Review new partner requests and determine best programs to meet their needs, collaborating with the corporate engagement team as appropriate
Support partners by scheduling and managing teams of corporate volunteers
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives
Develop and implement projects for special events such as MLK Day of Service and 9/11 Day of Service
Work with partners in aligning around our goals for equity and social justice
Post, track, and maintain projects on the Boston Cares Calendar through our Salesforce-based HandsOn Connect database system
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Manage corporate project scheduling and implementation for portfolio of community partners
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support project data entry for corporate volunteer engagement
Organization Support:
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Work collaboratively to meet strategic goals
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary:
The Volunteer Program Manager will play a key role in the implementation of Boston Cares’ programming for volunteers and implementing our strategic plan with particular focus on volunteers serving through our signature Calendar program offering 300+ monthly opportunities in partnership with schools and nonprofits across the Boston area. Reporting to the Director of Corporate & Community Engagement, the Volunteer Program Manager will focus on ensuring strong volunteer engagement that helps our partners meet community needs while building a community of strong volunteers. Key responsibilities include:
Volunteer Program Management:
Serve as the primary contact for Calendar volunteers and Volunteer Leaders
Manage volunteer recruitment initiatives to fill partner needs and build a more diverse volunteer corps, including marketing, attending volunteer fairs, and community outreach
Coordinate New Volunteer Orientations including training facilitators, overseeing scheduling, and ensuring annual and monthly goals are met for new volunteers oriented and volunteers serving after orientation
Manage & implement systems to engage, recognize, and retain Calendar program volunteers
Coordinate new training opportunities for volunteers focused on diversity, equity, inclusion and justice
Provide volunteer recruitment and support for special events, such as MLK Day of Service and 9/11 Day of Service
Manage and grow Volunteer Leader corps including recruitment, training, and development of leadership opportunities
Manage marketing and communications relating to volunteer recruitment & engagement including through social media, our weekly e-newsletter, and the Boston Cares website
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives)
Track and manage volunteers in our Salesforce-based system, HandsOn Connect
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Recruit & train Corporate Project Leaders (part-time, paid leaders for corporate events), with particular focus on project management and facilitation skills
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support volunteer data entry for corporate volunteer engagement
Organization Support:
Recruit, train and manage Northeastern Co-Op students serving working in 6-month Program Assistant roles
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
Apr 11, 2022
Full time
About Boston Cares: Boston Cares partners with nonprofits and schools to expand their impact by mobilizing diverse people to collaboratively address our community’s critical needs. Founded in 1991, Boston Cares has mobilized people to provide over 1.3 million hours of service to the Greater Boston community addressing education and economic opportunity gaps, providing basic daily needs, connecting community members, and more. Our primary programs include our Hands At Work corporate engagement services providing customized project management for 60+ companies annually; our signature Calendar program engaging over 4000 individuals in flexible volunteer opportunities; and our Allies for Immigrants program providing English language tutors to immigrants. In 2022, we’re rolling out a new strategic plan focusing on impact, equity, and the role volunteerism can play in building strong, resilient communities.
Position Summary:
The Volunteer Program Manager will play a key role in the implementation of Boston Cares’ programming for volunteers and implementing our strategic plan with particular focus on volunteers serving through our signature Calendar program offering 300+ monthly opportunities in partnership with schools and nonprofits across the Boston area. Reporting to the Director of Corporate & Community Engagement, the Volunteer Program Manager will focus on ensuring strong volunteer engagement that helps our partners meet community needs while building a community of strong volunteers. Key responsibilities include:
Volunteer Program Management:
Serve as the primary contact for Calendar volunteers and Volunteer Leaders
Manage volunteer recruitment initiatives to fill partner needs and build a more diverse volunteer corps, including marketing, attending volunteer fairs, and community outreach
Coordinate New Volunteer Orientations including training facilitators, overseeing scheduling, and ensuring annual and monthly goals are met for new volunteers oriented and volunteers serving after orientation
Manage & implement systems to engage, recognize, and retain Calendar program volunteers
Coordinate new training opportunities for volunteers focused on diversity, equity, inclusion and justice
Provide volunteer recruitment and support for special events, such as MLK Day of Service and 9/11 Day of Service
Manage and grow Volunteer Leader corps including recruitment, training, and development of leadership opportunities
Manage marketing and communications relating to volunteer recruitment & engagement including through social media, our weekly e-newsletter, and the Boston Cares website
Support the application for and management of grant funding that supports the Calendar program (providing data, brainstorming grant-fit, implementing funded initiatives)
Track and manage volunteers in our Salesforce-based system, HandsOn Connect
Run reports and monitor programming progress with dashboards
In partnership with programs team, implement new database updates and uses of the technology
Corporate Program Support:
Recruit & train Corporate Project Leaders (part-time, paid leaders for corporate events), with particular focus on project management and facilitation skills
Lead corporate volunteer events on-site and virtually; support project prep as needed
Support volunteer data entry for corporate volunteer engagement
Organization Support:
Recruit, train and manage Northeastern Co-Op students serving working in 6-month Program Assistant roles
Serve as a staff liaison on a Boston Cares Board Committee
Support special initiatives as needed
Be an active member of the Boston Cares Staff team – 12 members, including co-op students, Commonwealth Corps members, and part-time program staff
Preferred Qualifications:
1-3 years’ experience working with volunteers and/or nonprofit programming
College degree or comparable work experience
Interest in volunteerism and community engagement
Commitment to justice and equity
Strong written and verbal communication skills
Comfort with technology and interest in learning new platforms and skills
Interest in working both independently and as part of a small team in a fast-paced environment
Excellent interpersonal skills
Skills to manage multiple projects at once and prioritize tasks
Occasional weekend and evening availability (advance notice given)
Ability to lift and move project supplies (up to 30 lbs) and be standing throughout the day
Valid driver’s license
Fully vaccinated per CDC definition
Compensation & benefits: $44,000 annual salary, generous & flexible PTO policy, employer supported health & dental insurance, basic life insurance, optional additional coverage options, and more. Boston Cares currently offers a hybrid work environment with expectations for staff to be in our Charlestown office 2-3 days/week.
To apply, please send resume and cover letter to Laura Keith at laura.keith@bostoncares.org. Cover letter should address why you’re interested in the opportunity and highlight applicable skills and experience. Applications will be reviewed on a rolling basis to fill an immediate opening. No phone calls please.
Boston Cares offers Equal Employment Opportunities (EEO) without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, military status, sexual orientation, or any other factor determined to be an unlawful basis for such decisions by federal, state, or local statutes.
Digital Project Manager
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Digital Project Manager will manage the website development queue as well as the production cycle, ensuring that projects are sufficiently resourced and delivered on time to the client's specifications. This person will also work directly with internal clients, assisting with project plans, managing milestones, and serving as a general technical resource when needed. As this person is familiar with the development lifecycle, they will need to proactively identify any risks with the project and offer solutions in order to move towards completion.
RESPONSIBILITIES:
Oversees 1 web ticketing queue
Process an average of 15 new tickets per week
Manage 5 - 10 ongoing projects of various sizes at one time
Partners with 25 clients across 6 divisions
Coordinate 3 - 5 milestone meetings per week
Oversees content production/maintenance of 1200 web pages
WORK SCHEDULE:
This position is full-time, 40 hrs/week, Monday - Friday, 9am-5pm
REPORTS TO:
Digital Marketing Manager
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
3 or more years of Business, Information Systems, Project Management, Communications, Marketing, Front End Web Development experience.
3+ of project management experience working in an agency or related field
Working knowledge of common content management system workflows
Experience with project management methodologies around full life cycle web CMS development, web design, and Agile (or other iterative approach)
Experience with updating front end content in a CMS (Drupal, Sitecore, Wordpress, etc.)
Understanding of web technologies and limitations
Ability to convey project requirements, timelines, and deliverables in writing, verbally, and graphically
Demonstrated communications skills when dealing with nontechnical internal and external stakeholders
STARTING SALARY:
Exempt (Salaried). $90,000 - 95,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Mar 25, 2022
Full time
Digital Project Manager
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Digital Project Manager will manage the website development queue as well as the production cycle, ensuring that projects are sufficiently resourced and delivered on time to the client's specifications. This person will also work directly with internal clients, assisting with project plans, managing milestones, and serving as a general technical resource when needed. As this person is familiar with the development lifecycle, they will need to proactively identify any risks with the project and offer solutions in order to move towards completion.
RESPONSIBILITIES:
Oversees 1 web ticketing queue
Process an average of 15 new tickets per week
Manage 5 - 10 ongoing projects of various sizes at one time
Partners with 25 clients across 6 divisions
Coordinate 3 - 5 milestone meetings per week
Oversees content production/maintenance of 1200 web pages
WORK SCHEDULE:
This position is full-time, 40 hrs/week, Monday - Friday, 9am-5pm
REPORTS TO:
Digital Marketing Manager
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
3 or more years of Business, Information Systems, Project Management, Communications, Marketing, Front End Web Development experience.
3+ of project management experience working in an agency or related field
Working knowledge of common content management system workflows
Experience with project management methodologies around full life cycle web CMS development, web design, and Agile (or other iterative approach)
Experience with updating front end content in a CMS (Drupal, Sitecore, Wordpress, etc.)
Understanding of web technologies and limitations
Ability to convey project requirements, timelines, and deliverables in writing, verbally, and graphically
Demonstrated communications skills when dealing with nontechnical internal and external stakeholders
STARTING SALARY:
Exempt (Salaried). $90,000 - 95,000 / year
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Information Specialist
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Information Specialist provides exceptional service to guests, providing prompt, proactive, and efficient response to problems, issues, and questions at the Information Desk.
RESPONSIBILITIES:
1.4 million visitors annually
This is a uniformed position
Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends
WORK SCHEDULE:
This position is full-time, 32 hours/week, with the following schedule:
Friday - Monday 8:45 - 5:15
REPORTS TO:
Manager, Visitor Services and Venue Operations
MINIMUM QUALIFICATIONS:
Three (3) years or more of customer service experience
Post high school course work, technical degree, associate's degree or business certificate
Demonstrated professionalism
Demonstrated organizational skills
Proficient in Microsoft Word, Excel, web browsers, Outlook
Demonstrated oral and written communication skills in order to effectively provide customer service, promote museum offerings, and quickly resolve issues
Ability to handle multiple tasks at one time in fast-paced environment
STARTING SALARY:
Non-Exempt (Hourly). $15.00/hour
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Mar 15, 2022
Full time
Information Specialist
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Information Specialist provides exceptional service to guests, providing prompt, proactive, and efficient response to problems, issues, and questions at the Information Desk.
RESPONSIBILITIES:
1.4 million visitors annually
This is a uniformed position
Additional shifts may be required to accommodate peak periods such as school vacation weeks and holiday weekends
WORK SCHEDULE:
This position is full-time, 32 hours/week, with the following schedule:
Friday - Monday 8:45 - 5:15
REPORTS TO:
Manager, Visitor Services and Venue Operations
MINIMUM QUALIFICATIONS:
Three (3) years or more of customer service experience
Post high school course work, technical degree, associate's degree or business certificate
Demonstrated professionalism
Demonstrated organizational skills
Proficient in Microsoft Word, Excel, web browsers, Outlook
Demonstrated oral and written communication skills in order to effectively provide customer service, promote museum offerings, and quickly resolve issues
Ability to handle multiple tasks at one time in fast-paced environment
STARTING SALARY:
Non-Exempt (Hourly). $15.00/hour
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Social Media Specialist
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Social Media Specialist is a valued member of the Public Relations team, responsible for maintaining our social media properties and developing campaigns to promote good community engagement, enhance the visibility of our brand, and promote various museum initiatives such as the museum's exhibits, activities and events. The Social Media Specialist will oversee the Museum's social media community serving as the liaison between the Museum and its social media audience, preparing and posting organic and paid social content, monitoring social properties for comments, and helping to develop and maintain the content calendar. The Specialist reports to the Social Media Manager and will also work closely with the Integrated Marketing Communications team on a variety of small and large projects. The Specialist will also oversee capturing of social media analytics to support analysis and reporting activities. The Specialist is also responsible for a set of departmental activities including processing invoices, scheduling divisional meetings, and helping to oversee project development.
RESPONSIBILITIES:
Maintain social media sites including branding and profile content updates for 4-8 social properties.
Produce, schedule, and post social media content to multiple sites daily, approximately 300-500 posts per year.
Produce comprehensive bi-weekly performance reports for deployed social media campaigns
Represent the PR department Participate in 4-5 cross-divisional planning activities to support promotion of Museum offerings.
Oversee social media community, monitoring community activity, moderate social comments and respond to questions daily for up to 8 community channels.
Review social platform criteria on a weekly basis in order to stay abreast of key trends.
Process 5-10 departmental invoices per month, ensuring invoices are coded and submitted for payment in timely manner.
WORK SCHEDULE:
Monday - Friday, 40 hrs/week. May require night and weekend work as required by campaigns and events.
REPORTS TO:
Social Media Manager
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
3 or more years of social media, marketing experience.
Proven verbal and written communications skills
Previous social media experience for a consumer-facing brand
Demonstrated experience in using and creating content and paid social media campaigns in a business setting for social media channels such as Meta platforms (Facebook, Instagram), Twitter, LinkedIn YouTube, Pinterest, and TikTok.
Ability to interact with consumers online and in person, answering questions and facilitating discussion
Demonstrated experience with social media metrics, reporting and analytics
Demonstrated ability to multi-task and be extremely organized and detail-oriented
Demonstrated relationship-builder who is able to partner cross-functionally and work effectively with various levels of the organization
Proficiency with Microsoft Office Suite.
Experience using the Adobe suite (Rush, premier, Illustrator, InDesign) and Video Edition
STARTING SALARY:
Exempt (Salaried). $55,000 - $60,320
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Mar 01, 2022
Full time
Social Media Specialist
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Social Media Specialist is a valued member of the Public Relations team, responsible for maintaining our social media properties and developing campaigns to promote good community engagement, enhance the visibility of our brand, and promote various museum initiatives such as the museum's exhibits, activities and events. The Social Media Specialist will oversee the Museum's social media community serving as the liaison between the Museum and its social media audience, preparing and posting organic and paid social content, monitoring social properties for comments, and helping to develop and maintain the content calendar. The Specialist reports to the Social Media Manager and will also work closely with the Integrated Marketing Communications team on a variety of small and large projects. The Specialist will also oversee capturing of social media analytics to support analysis and reporting activities. The Specialist is also responsible for a set of departmental activities including processing invoices, scheduling divisional meetings, and helping to oversee project development.
RESPONSIBILITIES:
Maintain social media sites including branding and profile content updates for 4-8 social properties.
Produce, schedule, and post social media content to multiple sites daily, approximately 300-500 posts per year.
Produce comprehensive bi-weekly performance reports for deployed social media campaigns
Represent the PR department Participate in 4-5 cross-divisional planning activities to support promotion of Museum offerings.
Oversee social media community, monitoring community activity, moderate social comments and respond to questions daily for up to 8 community channels.
Review social platform criteria on a weekly basis in order to stay abreast of key trends.
Process 5-10 departmental invoices per month, ensuring invoices are coded and submitted for payment in timely manner.
WORK SCHEDULE:
Monday - Friday, 40 hrs/week. May require night and weekend work as required by campaigns and events.
REPORTS TO:
Social Media Manager
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
3 or more years of social media, marketing experience.
Proven verbal and written communications skills
Previous social media experience for a consumer-facing brand
Demonstrated experience in using and creating content and paid social media campaigns in a business setting for social media channels such as Meta platforms (Facebook, Instagram), Twitter, LinkedIn YouTube, Pinterest, and TikTok.
Ability to interact with consumers online and in person, answering questions and facilitating discussion
Demonstrated experience with social media metrics, reporting and analytics
Demonstrated ability to multi-task and be extremely organized and detail-oriented
Demonstrated relationship-builder who is able to partner cross-functionally and work effectively with various levels of the organization
Proficiency with Microsoft Office Suite.
Experience using the Adobe suite (Rush, premier, Illustrator, InDesign) and Video Edition
STARTING SALARY:
Exempt (Salaried). $55,000 - $60,320
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Assistant Manager, Public Safety
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
Works with the Director of Public Safety to achieve the optimal operation of safety and security protocols through the supervision of daily operations, ensuring Public Safety staff are properly trained to respond and take appropriate action in emergency situations. Proactively communicate and assist other departments throughout the museum to support their safety and security needs; daily operation of the department's access control and camera system, garage, detex patrols, and report writing systems; assists the Director of Public Safety with coordination of the Emergency Preparedness Plan including but not limited to creating and implementing policies and procedures, taking lead response in an emergency situation in the absence of the Director of Public Safety and being an active member of the Crisis Management Planning Team. Model and provide high degree of customer service to internal and external contacts.
RESPONSIBILITIES:
1.5 million visitors each year
1.2 million square feet of property
975 car garage capacity on 5 floors
200+ lost children per year
300+ medical incidents per year
200+ incidents including but not limited to: theft, vandalism, criminal behavior
24 x7 operation which requires working on weekends, holidays & emergency closings
Museum is a certified Zoo with over 120 animals
Daily customer contact
24-30 school buses per day
Monitoring over 100 alarm points
Monitoring over 100 surveillance cameras
WORK SCHEDULE:
This position is full-time, 40 hours/week, Sunday-Thursday.
REPORTS TO:
Director, Public Safety
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
4 or more years of Security or Public Safety experience with a leadership focus of working with staff and the public on floor. This includes experience in coaching staff, dealing with the public, challenging situations and responding to a variety of emergencies on the property.
Demonstrated ability to exercise sound judgment
Demonstrated ability to remain calm in emergencies
Demonstrated ability to train and supervise staff
Attention to detail and thorough comprehension of the English language to provide comprehensive written incident reports acceptable for external use
Successful completion of CPR/1st Aid certification
Demonstrated customer service skills for external and internal contacts.
Familiarity on how to use C-Cure 9000, Software house IP camera system, Keywatcher and report writing software.
Ability to comprehensively operate windows based computer systems and electronic equipment
STARTING SALARY:
Exempt (Salaried). $70,000 - $75,000 annually
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Feb 01, 2022
Full time
Assistant Manager, Public Safety
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
Works with the Director of Public Safety to achieve the optimal operation of safety and security protocols through the supervision of daily operations, ensuring Public Safety staff are properly trained to respond and take appropriate action in emergency situations. Proactively communicate and assist other departments throughout the museum to support their safety and security needs; daily operation of the department's access control and camera system, garage, detex patrols, and report writing systems; assists the Director of Public Safety with coordination of the Emergency Preparedness Plan including but not limited to creating and implementing policies and procedures, taking lead response in an emergency situation in the absence of the Director of Public Safety and being an active member of the Crisis Management Planning Team. Model and provide high degree of customer service to internal and external contacts.
RESPONSIBILITIES:
1.5 million visitors each year
1.2 million square feet of property
975 car garage capacity on 5 floors
200+ lost children per year
300+ medical incidents per year
200+ incidents including but not limited to: theft, vandalism, criminal behavior
24 x7 operation which requires working on weekends, holidays & emergency closings
Museum is a certified Zoo with over 120 animals
Daily customer contact
24-30 school buses per day
Monitoring over 100 alarm points
Monitoring over 100 surveillance cameras
WORK SCHEDULE:
This position is full-time, 40 hours/week, Sunday-Thursday.
REPORTS TO:
Director, Public Safety
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree, business or vocational certificate.
4 or more years of Security or Public Safety experience with a leadership focus of working with staff and the public on floor. This includes experience in coaching staff, dealing with the public, challenging situations and responding to a variety of emergencies on the property.
Demonstrated ability to exercise sound judgment
Demonstrated ability to remain calm in emergencies
Demonstrated ability to train and supervise staff
Attention to detail and thorough comprehension of the English language to provide comprehensive written incident reports acceptable for external use
Successful completion of CPR/1st Aid certification
Demonstrated customer service skills for external and internal contacts.
Familiarity on how to use C-Cure 9000, Software house IP camera system, Keywatcher and report writing software.
Ability to comprehensively operate windows based computer systems and electronic equipment
STARTING SALARY:
Exempt (Salaried). $70,000 - $75,000 annually
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Associate Project Manager, Public Science Communication
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Associate Project Manager, Public Science Communication is responsible for supporting the Public Science Communication team as they lead projects that extend across the Learning and Research Division. The Associate Project Manager's responsibility is to successfully manage small-scale projects that are consistent with the Museum's mission and its educational, financial, sustainability, equity, and accessibility goals. Projects overseen by the Associate Project Manager are small in scope (budgets less than $500,000) and have short timelines (less than 2 years), but necessitate working with various employees and contractors of the Museum. The Associate Project Manager will work closely with the Directors of the Centers for Public Science Learning, and with the Division's leadership, Chief Learning Officer, and other Learning and Research Project Managers to support the work of larger projects and initiatives. Core responsibilities include coordinating the work of Learning and Research Division project teams, inspiring creativity and mission alignment, while keeping the team focused on the overall objectives of the project, managing project budgets, and creating and tracking project timelines.
RESPONSIBILITIES:
Serves as project manager for 3-7 smaller projects, that may include exhibits that are less than 4,000 sq. ft. in size or budgets less than $500,000, per year.
In collaboration with Project and Division Directors and Managers, manages project budgets that range in size from $5,000 to $500,000.
Coordinates the work of Learning and Research Division project teams, which range from 5 to 15 individuals and includes members of various departments and divisions.
Creates, tracks, and modifies project timelines that range from 6 months to 2 years.
WORK SCHEDULE:
This position is regular, full-time, 40 hrs/week, Monday - Friday
REPORTS TO:
Senior Director, Public Science Communication
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree or business certificate.
2 or more years of project management experience.
Demonstrated successful experience:
Managing budgets
Communicating complex ideas to internal and external audiences
Working with external partners and contractors
Developing timelines
Clear verbal communication skills
Using EXCEL or other spreadsheet software
STARTING SALARY:
Non-Exempt (Hourly). $29 - $31.18 / hr
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Jan 31, 2022
Full time
Associate Project Manager, Public Science Communication
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Associate Project Manager, Public Science Communication is responsible for supporting the Public Science Communication team as they lead projects that extend across the Learning and Research Division. The Associate Project Manager's responsibility is to successfully manage small-scale projects that are consistent with the Museum's mission and its educational, financial, sustainability, equity, and accessibility goals. Projects overseen by the Associate Project Manager are small in scope (budgets less than $500,000) and have short timelines (less than 2 years), but necessitate working with various employees and contractors of the Museum. The Associate Project Manager will work closely with the Directors of the Centers for Public Science Learning, and with the Division's leadership, Chief Learning Officer, and other Learning and Research Project Managers to support the work of larger projects and initiatives. Core responsibilities include coordinating the work of Learning and Research Division project teams, inspiring creativity and mission alignment, while keeping the team focused on the overall objectives of the project, managing project budgets, and creating and tracking project timelines.
RESPONSIBILITIES:
Serves as project manager for 3-7 smaller projects, that may include exhibits that are less than 4,000 sq. ft. in size or budgets less than $500,000, per year.
In collaboration with Project and Division Directors and Managers, manages project budgets that range in size from $5,000 to $500,000.
Coordinates the work of Learning and Research Division project teams, which range from 5 to 15 individuals and includes members of various departments and divisions.
Creates, tracks, and modifies project timelines that range from 6 months to 2 years.
WORK SCHEDULE:
This position is regular, full-time, 40 hrs/week, Monday - Friday
REPORTS TO:
Senior Director, Public Science Communication
MINIMUM QUALIFICATIONS:
Post high school course work, technical degree, associate's degree or business certificate.
2 or more years of project management experience.
Demonstrated successful experience:
Managing budgets
Communicating complex ideas to internal and external audiences
Working with external partners and contractors
Developing timelines
Clear verbal communication skills
Using EXCEL or other spreadsheet software
STARTING SALARY:
Non-Exempt (Hourly). $29 - $31.18 / hr
BENEFITS:
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, commuter spending account, 15 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Group and Tourism Coordinator
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Group and Tourism Coordinator position serves a critical role in the Museum of Science. They serve as the ambassador, advocate, and primary contact for the tourism market segment (hotel partners, group leaders, tour operators, concierges, online affiliates, and travel portals) providing exemplary service that helps grow and maintain relationships.
The Group and Tourism Coordinator works cross-departmentally as they oversee contracts and license agreements as well as create and implement policy, procedure and training documents. They also assist with coverage for the Museum's contact center; answering phones and making reservations.
RESPONSIBILITIES:
Museum
Open 362 days per year
1.4 million visitors annually; 2,000-7,000 or more daily
50,000+member households
200,000+ school field trip participants booked annually
Groups and Tourism
Responsible for managing and optimizing multiple programs within the tourist and group sales umbrella, including tourist pass programs like CityPASS and Duck Tour affiliates, travel portals like Expedia, and a portfolio of tour operators, and hotels.
Science Central
75K-90K calls to call center annually; 200-300 calls daily
75-125 transactions per day
6,000-8,000 emails processed annually
3,000-4,000 membership sales annually
WORK SCHEDULE:
40 hrs/week, Monday - Friday, 9am-5pm. May require occasional time outside of regular work hours, to attend meetings.
REPORTS TO:
Manager, Science Central
MINIMUM QUALIFICATIONS:
High school diploma or equivalent.
2 or more years of customer service experience, especially in the museum or hospitality industries
Demonstrated attention to detail
Demonstrated customer service skills.
Proven communication skills, both written and verbal.
Experience with basic computer applications such as Microsoft office programs (Excel, Word, Outlook)
Proven math proficiency at a level necessary to resolve transaction discrepancies
Experience with group sales
Experience with relationship management with external partners
STARTING SALARY:
Exempt (Salaried). $46,000 - $51,000
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Jan 20, 2022
Full time
Group and Tourism Coordinator
Museum of Science, Boston
www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.
SUMMARY STATEMENT:
The Group and Tourism Coordinator position serves a critical role in the Museum of Science. They serve as the ambassador, advocate, and primary contact for the tourism market segment (hotel partners, group leaders, tour operators, concierges, online affiliates, and travel portals) providing exemplary service that helps grow and maintain relationships.
The Group and Tourism Coordinator works cross-departmentally as they oversee contracts and license agreements as well as create and implement policy, procedure and training documents. They also assist with coverage for the Museum's contact center; answering phones and making reservations.
RESPONSIBILITIES:
Museum
Open 362 days per year
1.4 million visitors annually; 2,000-7,000 or more daily
50,000+member households
200,000+ school field trip participants booked annually
Groups and Tourism
Responsible for managing and optimizing multiple programs within the tourist and group sales umbrella, including tourist pass programs like CityPASS and Duck Tour affiliates, travel portals like Expedia, and a portfolio of tour operators, and hotels.
Science Central
75K-90K calls to call center annually; 200-300 calls daily
75-125 transactions per day
6,000-8,000 emails processed annually
3,000-4,000 membership sales annually
WORK SCHEDULE:
40 hrs/week, Monday - Friday, 9am-5pm. May require occasional time outside of regular work hours, to attend meetings.
REPORTS TO:
Manager, Science Central
MINIMUM QUALIFICATIONS:
High school diploma or equivalent.
2 or more years of customer service experience, especially in the museum or hospitality industries
Demonstrated attention to detail
Demonstrated customer service skills.
Proven communication skills, both written and verbal.
Experience with basic computer applications such as Microsoft office programs (Excel, Word, Outlook)
Proven math proficiency at a level necessary to resolve transaction discrepancies
Experience with group sales
Experience with relationship management with external partners
STARTING SALARY:
Exempt (Salaried). $46,000 - $51,000
BENEFITS:
Benefits for full-time, exempt (salaried) staff include: free parking, T accessibility, commuter spending account, 23 vacation days, 12 holidays, 10 sick days, medical, dental, and vision insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, a Museum Membership, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, free Duck Tours, discounted movie passes, and much more!
VACCINATION POLICY:
Staff, interns, and volunteers will be required to show proof that they are fully vaccinated against COVID-19 as a condition of employment. The Museum will consider an exemption from the vaccine requirement if they are unable to get vaccinated due to a qualifying medical disability or a sincerely held religious objection. The Museum is not required to provide an accommodation or exemption from the vaccine requirement if doing so would pose a direct threat to others in the workplace or would create an undue hardship for the Museum.
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.
Manager of College Access - Cambridge
ORGANIZATIONAL OVERVIEW
About Us and Our Philosophy
Breakthrough Greater Boston (BTGB) is a transformative college access and teacher training program. BTGB offers six years of academic enrichment and college preparation to middle school and high school students with high potential but limited opportunities. Simultaneously, BTGB recruits, trains and inspires a diverse cohort of high achieving college students to become the next generation of urban teachers. Leveraging a Students Teaching Students model, BTGB provides engaging, tuition-free academic programming during the summer and after school. Our students gain the skills and motivation to succeed in rigorous high school courses and, ultimately, in college. Meanwhile, our teachers gain hands-on experience, research-based training and coaching from professional educators.
Over the past eight years, 97% of our graduating students have matriculated to college, and 82% of them have persisted through their undergraduate years. On average, more than 70% of our graduating teachers have gone on to pursue careers in education. After two decades of success at our original Cambridge site, BTGB embarked upon a significant program expansion and opened a second site in Boston in the summer of 2013 and a third site in Somerville in 2018. As an independent 501c3 nonprofit, Breakthrough Greater Boston is part of The Breakthrough Collaborative, a national educational movement working to improve educational outcomes for youth across 25 U.S. cities.
With a deep commitment to our mission, BTGB operates with the highest standards of integrity and best practices, while also enjoying the ability to be innovative and flexible to meet the evolving needs of our students, families and teachers. Our team is diverse, high-performing and dedicated. We continue to build an organizational culture that emphasizes our core values for every member of our community:
Spirit: We cherish and embody the youthful energy and spirit of our students and teachers
Continual Learning: Everyone in our community has something to learn and something to teach
Team Together: We all chip in to accomplish whatever is needed for our teammates and the broader organization
Student Centered: Our students are our first priority and our decisions center around what benefits our students
Equity and Opportunity: We value diversity of identity, background and thought. We treat everyone with dignity and respect
Excellence in Everything: We maintain high expectations for ourselves
Breakthrough Greater Boston encourages individuals of all backgrounds to apply for this position, and we do not discriminate on any basis prohibited by applicable law. We celebrate the diversity of our world and our community, and we seek to build a team that reflects that diversity in every way. We welcome and encourage all qualified applicants who share that same vision, as we wish to engage all those who can contribute to our work and this mission.
THE OPPORTUNITY
Breakthrough Greater Boston is currently seeking a highly motivated and talented Manager of College Access (MCA) to oversee all aspects of programming for 11 th and 12 th grade students at the Cambridge Campus. The MCA will be responsible for ensuring that 11 th and 12 th grade students at their campus are fully supported as they apply and matriculate to college by offering intentional programming, individualized resources, and advocacy. The MCA works closely with other members of a dynamic Program Team and reports directly to the Managing Director of College Access and Success.
POSITION OUTCOMES
A successful Manager of College Access will work in close alignment with the Managing Director of College Access and Success to:
Develop and maintain meaningful relationships with 11 th -12 th grade students their campus, supporting their academic and social emotional growth while supporting their post-secondary planning
Maintain positive, regular communication with students’ families and other important adults, nurturing trusting relationships and collaboratively ensuring students’ success
Oversee development of innovative, responsive college access programming for their campus
Collaborate with other Program Team members to create a seamless layer of support for students and families during Breakthrough’s six-year program
YOUR CONTRIBUTION
In this exciting role you will be responsible for a variety of responsibilities including:
Student and Family Support
Directly support students at your campus through existing 11 th and 12 th grade school year programming, including course counseling, test prep, college visits, and the College Access Coach program
Champion students by nurturing individual student strengths and providing holistic advocacy, interventions, and resources as needed
Provide students with connections to supplemental career and enrichment opportunities during the summer and school year
Maintain regular communication with students’ families, including annual family check-ins, relevant family workshops, and individualized support with college and financial aid processes as needed
Oversee students’ transition from 12 th grade to college success programming
Program Management
Supervise a team of dedicated volunteer College Access Coaches at your campus to work one-on-one with juniors and seniors on various components of the college application process
Develop and lead student and family workshops connected to the college and financial aid application processes
Plan and lead the summer College Prep Institute for rising 12 th grade students
Support students in our College Transition Program through summer workshops, panels, and other modes of outreach as appropriate
Create new programming as appropriate to further our vision of every Breakthrough student having the skills and knowledge needed to attend – and be successful in – college; collaborate with team members at other campuses to ensure thoughtful, site-specific implementation of this programming
Ensure accurate and effective data collection to inform programmatic decision making and advance students’ eventual success
Partnership Management
In collaboration with other Directors, maintain positive, frequent communication with school staff members, representatives from local community-based organizations, and target colleges
Conduct semesterly guidance counselor check-ins to further inform individual supports for students and identify additional enrichment opportunities
Oversee collection and analysis of 11 th and 12 th grade student academic records including report cards, progress reports and Individualized Education Plans
YOUR BACKGROUND AND QUALIFICATIONS
As the incoming Manager of College Access, you will possess many, though perhaps not all, of the following characteristics and qualifications:
Passion for the mission of BTGB, closing opportunity gaps and training the next generation of urban teachers
Two to three years of experience working directly with underserved students (preferably in grades 10-12) and ideally students who will be first generation to college, or in college admissions
Knowledgeable about college admissions and financial aid processes
An unwavering commitment to equity, in deepening your personal understanding and in advancing our collective work
Outstanding interpersonal and communication skills with students, families and educators
Superior organization and project management skills
Ability to work on multiple projects, adjust quickly to shifting priorities, meet deadlines, exercise good judgment and handle high-pressure situations
Exceptional written and verbal communication skills with the ability to interact effectively with a variety of audiences
Team player who demonstrates a positive attitude, sense of humor, energy, entrepreneurial spirit and dedication to collaboration
Prior experience with Breakthrough model highly desirable; familiarity with partner schools or districts a plus
Flexibility that allows for periodic work on Saturdays and evenings
Candidates of color and those from low-income backgrounds are strongly encouraged to apply as are those with fluency in Amharic, Bengali, Arabic, Spanish, Haitian Creole, or Somali
Bachelor’s degree
COMPENSATION
Breakthrough Greater Boston offers a competitive compensation package and is deeply committed to pay equity and transparency. The salary range for this position is $53,805-72,795; Breakthrough Greater Boston makes an offer based on relevant years of experience and does not negotiate salaries.
HOW TO JOIN OUR TEAM
If you are interested in learning more about how your passion and experience can help Breakthrough meet its mission and grow its impact, please submit your resume and a thoughtful and targeted cover letter outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity. Applications can be submitted to Amee Naik, Managing Director of College Access and Success, at jobs@btgbmail.org .
Applications will be reviewed on a rolling basis. Learn more about Breakthrough Greater Boston at www.breakthroughgreaterboston.org .
Jan 12, 2022
Full time
Manager of College Access - Cambridge
ORGANIZATIONAL OVERVIEW
About Us and Our Philosophy
Breakthrough Greater Boston (BTGB) is a transformative college access and teacher training program. BTGB offers six years of academic enrichment and college preparation to middle school and high school students with high potential but limited opportunities. Simultaneously, BTGB recruits, trains and inspires a diverse cohort of high achieving college students to become the next generation of urban teachers. Leveraging a Students Teaching Students model, BTGB provides engaging, tuition-free academic programming during the summer and after school. Our students gain the skills and motivation to succeed in rigorous high school courses and, ultimately, in college. Meanwhile, our teachers gain hands-on experience, research-based training and coaching from professional educators.
Over the past eight years, 97% of our graduating students have matriculated to college, and 82% of them have persisted through their undergraduate years. On average, more than 70% of our graduating teachers have gone on to pursue careers in education. After two decades of success at our original Cambridge site, BTGB embarked upon a significant program expansion and opened a second site in Boston in the summer of 2013 and a third site in Somerville in 2018. As an independent 501c3 nonprofit, Breakthrough Greater Boston is part of The Breakthrough Collaborative, a national educational movement working to improve educational outcomes for youth across 25 U.S. cities.
With a deep commitment to our mission, BTGB operates with the highest standards of integrity and best practices, while also enjoying the ability to be innovative and flexible to meet the evolving needs of our students, families and teachers. Our team is diverse, high-performing and dedicated. We continue to build an organizational culture that emphasizes our core values for every member of our community:
Spirit: We cherish and embody the youthful energy and spirit of our students and teachers
Continual Learning: Everyone in our community has something to learn and something to teach
Team Together: We all chip in to accomplish whatever is needed for our teammates and the broader organization
Student Centered: Our students are our first priority and our decisions center around what benefits our students
Equity and Opportunity: We value diversity of identity, background and thought. We treat everyone with dignity and respect
Excellence in Everything: We maintain high expectations for ourselves
Breakthrough Greater Boston encourages individuals of all backgrounds to apply for this position, and we do not discriminate on any basis prohibited by applicable law. We celebrate the diversity of our world and our community, and we seek to build a team that reflects that diversity in every way. We welcome and encourage all qualified applicants who share that same vision, as we wish to engage all those who can contribute to our work and this mission.
THE OPPORTUNITY
Breakthrough Greater Boston is currently seeking a highly motivated and talented Manager of College Access (MCA) to oversee all aspects of programming for 11 th and 12 th grade students at the Cambridge Campus. The MCA will be responsible for ensuring that 11 th and 12 th grade students at their campus are fully supported as they apply and matriculate to college by offering intentional programming, individualized resources, and advocacy. The MCA works closely with other members of a dynamic Program Team and reports directly to the Managing Director of College Access and Success.
POSITION OUTCOMES
A successful Manager of College Access will work in close alignment with the Managing Director of College Access and Success to:
Develop and maintain meaningful relationships with 11 th -12 th grade students their campus, supporting their academic and social emotional growth while supporting their post-secondary planning
Maintain positive, regular communication with students’ families and other important adults, nurturing trusting relationships and collaboratively ensuring students’ success
Oversee development of innovative, responsive college access programming for their campus
Collaborate with other Program Team members to create a seamless layer of support for students and families during Breakthrough’s six-year program
YOUR CONTRIBUTION
In this exciting role you will be responsible for a variety of responsibilities including:
Student and Family Support
Directly support students at your campus through existing 11 th and 12 th grade school year programming, including course counseling, test prep, college visits, and the College Access Coach program
Champion students by nurturing individual student strengths and providing holistic advocacy, interventions, and resources as needed
Provide students with connections to supplemental career and enrichment opportunities during the summer and school year
Maintain regular communication with students’ families, including annual family check-ins, relevant family workshops, and individualized support with college and financial aid processes as needed
Oversee students’ transition from 12 th grade to college success programming
Program Management
Supervise a team of dedicated volunteer College Access Coaches at your campus to work one-on-one with juniors and seniors on various components of the college application process
Develop and lead student and family workshops connected to the college and financial aid application processes
Plan and lead the summer College Prep Institute for rising 12 th grade students
Support students in our College Transition Program through summer workshops, panels, and other modes of outreach as appropriate
Create new programming as appropriate to further our vision of every Breakthrough student having the skills and knowledge needed to attend – and be successful in – college; collaborate with team members at other campuses to ensure thoughtful, site-specific implementation of this programming
Ensure accurate and effective data collection to inform programmatic decision making and advance students’ eventual success
Partnership Management
In collaboration with other Directors, maintain positive, frequent communication with school staff members, representatives from local community-based organizations, and target colleges
Conduct semesterly guidance counselor check-ins to further inform individual supports for students and identify additional enrichment opportunities
Oversee collection and analysis of 11 th and 12 th grade student academic records including report cards, progress reports and Individualized Education Plans
YOUR BACKGROUND AND QUALIFICATIONS
As the incoming Manager of College Access, you will possess many, though perhaps not all, of the following characteristics and qualifications:
Passion for the mission of BTGB, closing opportunity gaps and training the next generation of urban teachers
Two to three years of experience working directly with underserved students (preferably in grades 10-12) and ideally students who will be first generation to college, or in college admissions
Knowledgeable about college admissions and financial aid processes
An unwavering commitment to equity, in deepening your personal understanding and in advancing our collective work
Outstanding interpersonal and communication skills with students, families and educators
Superior organization and project management skills
Ability to work on multiple projects, adjust quickly to shifting priorities, meet deadlines, exercise good judgment and handle high-pressure situations
Exceptional written and verbal communication skills with the ability to interact effectively with a variety of audiences
Team player who demonstrates a positive attitude, sense of humor, energy, entrepreneurial spirit and dedication to collaboration
Prior experience with Breakthrough model highly desirable; familiarity with partner schools or districts a plus
Flexibility that allows for periodic work on Saturdays and evenings
Candidates of color and those from low-income backgrounds are strongly encouraged to apply as are those with fluency in Amharic, Bengali, Arabic, Spanish, Haitian Creole, or Somali
Bachelor’s degree
COMPENSATION
Breakthrough Greater Boston offers a competitive compensation package and is deeply committed to pay equity and transparency. The salary range for this position is $53,805-72,795; Breakthrough Greater Boston makes an offer based on relevant years of experience and does not negotiate salaries.
HOW TO JOIN OUR TEAM
If you are interested in learning more about how your passion and experience can help Breakthrough meet its mission and grow its impact, please submit your resume and a thoughtful and targeted cover letter outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity. Applications can be submitted to Amee Naik, Managing Director of College Access and Success, at jobs@btgbmail.org .
Applications will be reviewed on a rolling basis. Learn more about Breakthrough Greater Boston at www.breakthroughgreaterboston.org .
Senior Grants Support Specialists provide ongoing, prompt and accurate fiscal assistance to Head Start (HS) and Early Head Start (EHS) grantees and contribute to Federal staff’s delivery of high-quality grants management services that support grantee compliance and performance improvement. This includes preparing and tracking grants through review and funding processes, monitoring receipt and accuracy of grant documents, monitoring, evaluating and resolving grant issues, and preparing grant closeouts. These activities may also include review and analysis of grantee financial reports, waiver requests, applications related to facility needs, and providing regulatory and fiscal policy guidance to HS & EHS grantees. Though this position does not directly supervise staff, the Senior Grants Support Specialists are expected to take leadership roles in managing projects and overseeing the work of others, as needed. Key Responsibilities [1] :
Design activities to ensure complete, timely review of grant applications, review and respond to client fiscal team requests including finalizing memos, decision letters, and maintaining tracking databases; perform basic review of audit reports, financial statements and budget worksheets
Perform fiscal analysis of Federal financial reports; assist in tracking the overall fiscal/budget plan, financial reports and timelines; track certified grants and monitor funding levels
Receive and review all grantee financial reports for assigned projects; use appropriate resources to verify accuracy and grantee compliance with Federal grant award terms and conditions
Research, as needed, statutes, legislation, regulations and directives that govern the financial aspects of government grant-funded programs, identifying trends and tasks to communicate with the broader team
Support official grant file maintenance of new and continuation grants for current and all prior years, in accordance with the grant administration manual, until grants are closed out
Review grantee annual financial audits to determine each organization’s financial stability, report on findings, current ratio, revenue verses expenditures analyses, and any depreciation
Monitor OHS Risk Management and prepare information for executive review on grantees identified as having issues
Support, as requested, the evaluation, tracking and resolution of grantee applications to purchase, construct and/or complete major facilities renovations
Maintain the official facilities files and data tracking systems that record the amount of Federal Interest in facilities purchased, renovated, or constructed with Head Start grant funds
Routinely monitor grantee data management systems, including financial, property and reporting; analyze data for reconciliation and anomalies, report anomalies and trends monthly to financial staff; track and report carry-over-balances to program and financial staff
In coordination with the Program Manager, provide leadership support and coaching to fellow Grant Support team members.
Perform other reasonable tasks as assigned by management in support of BCT’s goals and objectives. Experience, Knowledge, Skills & Abilities:
Bachelor’s Degree from an accredited university or college, with a preference for a degree in accounting, business management, or a related field
Background and training in accounting and/or financial management, including audit resolution activities
At least 7 years’ experience related to federal discretionary grants management non-profit or for-profit financial management, and regulatory compliance monitoring and oversight
Knowledge and experience with the administration of discretionary grants is required; experience with Head Start/Early Head Start program grants desired
Understanding of the special populations served by Regions XI (American Indian and Alaska Native/AIAN) and XII (Migrant and Seasonal Head Start/MSHS) desired for those supporting these grantees
Proven ability to clearly and effectively communicate when speaking and in writing, ask questions and be open to the input and decisions of others
Experience aggregating, analyzing, charting, graphing and reporting on and presenting data gathered from multiple sources
Strong organizational, administrative and project coordination skills, with the ability to exercise sound judgment and effectively manage multiple priorities
Strong interpersonal skills, with the proven ability to collaborate and build relationships with staff, clients, remote colleagues and supervisors, and others
Able to, both independently and collaboratively, solve problems, make decisions and support change.
Computer, Internet and general proficiency with Microsoft Outlook, Word, Access and PowerPoint; advanced knowledge and experience with Microsoft Excel is required
Experience with Head Start Enterprise System (HSES), Head Start Funds Planning System (HSFPS), Office of Head Start Aligned Monitoring System (IT-AMS), GrantSolutions and Payment Management System (PMS) is a plus
BCT Partners’ mission is to provide insights about diverse people that lead to equity. We are a national, multi-disciplinary consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. BCT works with government agencies, corporations, nonprofit organizations, educational institutions and foundations, and is one of the leading firms in the country with expertise in the following markets: housing and community development, economic development, workforce development, children and families, health, education, and diversity, equity & inclusion. We invite and welcome to our team people who share our values and goals; those with a passion for making the world a better place, who see strength in our diversity, seek equal opportunity for all communities and are motivated to create a more equitable and just society. We appreciate the knowledge, abilities, and ideas of each individual and embrace his/her/their positive contributions to our collaborative and dynamic work environment. Our Clients The Office of Grants Management (OGM) directly administers, manages, provides financial stewardship, and technical guidance to more than 60 program and regional offices of the U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF) for discretionary, mandatory grants, and cooperative agreements; OGM also performs audit resolution. Nationally, ACF is comprised of twelve regional offices responsible for awarding grants, monitoring performance, and providing technical assistance to nearly 1,600 Head Start grantees. These programs receive annual grant (refunding) awards and may receive supplemental awards. OGM/School Readiness Grants Management staff provide financial and policy guidance to Head Start grantees. [1] Job descriptions serve to provide guidance and information regarding position responsibilities and job expectations. BCT Partners reserves the right, where permitted by law, to modify position responsibilities, sometimes without notice or written updates to the job description documents. BCT Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and or/ veteran status, or any other Federal or State legally protected class. BCT Partners will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at careers@bctpartners.com . We appreciate the diversity of our communities and invite all who are interested to apply. For more information regarding BCT Partners' commitment to equal employment opportunity and affirmative action please click here: www.bctpartners.com/eeoaa
Jun 03, 2021
Full time
Senior Grants Support Specialists provide ongoing, prompt and accurate fiscal assistance to Head Start (HS) and Early Head Start (EHS) grantees and contribute to Federal staff’s delivery of high-quality grants management services that support grantee compliance and performance improvement. This includes preparing and tracking grants through review and funding processes, monitoring receipt and accuracy of grant documents, monitoring, evaluating and resolving grant issues, and preparing grant closeouts. These activities may also include review and analysis of grantee financial reports, waiver requests, applications related to facility needs, and providing regulatory and fiscal policy guidance to HS & EHS grantees. Though this position does not directly supervise staff, the Senior Grants Support Specialists are expected to take leadership roles in managing projects and overseeing the work of others, as needed. Key Responsibilities [1] :
Design activities to ensure complete, timely review of grant applications, review and respond to client fiscal team requests including finalizing memos, decision letters, and maintaining tracking databases; perform basic review of audit reports, financial statements and budget worksheets
Perform fiscal analysis of Federal financial reports; assist in tracking the overall fiscal/budget plan, financial reports and timelines; track certified grants and monitor funding levels
Receive and review all grantee financial reports for assigned projects; use appropriate resources to verify accuracy and grantee compliance with Federal grant award terms and conditions
Research, as needed, statutes, legislation, regulations and directives that govern the financial aspects of government grant-funded programs, identifying trends and tasks to communicate with the broader team
Support official grant file maintenance of new and continuation grants for current and all prior years, in accordance with the grant administration manual, until grants are closed out
Review grantee annual financial audits to determine each organization’s financial stability, report on findings, current ratio, revenue verses expenditures analyses, and any depreciation
Monitor OHS Risk Management and prepare information for executive review on grantees identified as having issues
Support, as requested, the evaluation, tracking and resolution of grantee applications to purchase, construct and/or complete major facilities renovations
Maintain the official facilities files and data tracking systems that record the amount of Federal Interest in facilities purchased, renovated, or constructed with Head Start grant funds
Routinely monitor grantee data management systems, including financial, property and reporting; analyze data for reconciliation and anomalies, report anomalies and trends monthly to financial staff; track and report carry-over-balances to program and financial staff
In coordination with the Program Manager, provide leadership support and coaching to fellow Grant Support team members.
Perform other reasonable tasks as assigned by management in support of BCT’s goals and objectives. Experience, Knowledge, Skills & Abilities:
Bachelor’s Degree from an accredited university or college, with a preference for a degree in accounting, business management, or a related field
Background and training in accounting and/or financial management, including audit resolution activities
At least 7 years’ experience related to federal discretionary grants management non-profit or for-profit financial management, and regulatory compliance monitoring and oversight
Knowledge and experience with the administration of discretionary grants is required; experience with Head Start/Early Head Start program grants desired
Understanding of the special populations served by Regions XI (American Indian and Alaska Native/AIAN) and XII (Migrant and Seasonal Head Start/MSHS) desired for those supporting these grantees
Proven ability to clearly and effectively communicate when speaking and in writing, ask questions and be open to the input and decisions of others
Experience aggregating, analyzing, charting, graphing and reporting on and presenting data gathered from multiple sources
Strong organizational, administrative and project coordination skills, with the ability to exercise sound judgment and effectively manage multiple priorities
Strong interpersonal skills, with the proven ability to collaborate and build relationships with staff, clients, remote colleagues and supervisors, and others
Able to, both independently and collaboratively, solve problems, make decisions and support change.
Computer, Internet and general proficiency with Microsoft Outlook, Word, Access and PowerPoint; advanced knowledge and experience with Microsoft Excel is required
Experience with Head Start Enterprise System (HSES), Head Start Funds Planning System (HSFPS), Office of Head Start Aligned Monitoring System (IT-AMS), GrantSolutions and Payment Management System (PMS) is a plus
BCT Partners’ mission is to provide insights about diverse people that lead to equity. We are a national, multi-disciplinary consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. BCT works with government agencies, corporations, nonprofit organizations, educational institutions and foundations, and is one of the leading firms in the country with expertise in the following markets: housing and community development, economic development, workforce development, children and families, health, education, and diversity, equity & inclusion. We invite and welcome to our team people who share our values and goals; those with a passion for making the world a better place, who see strength in our diversity, seek equal opportunity for all communities and are motivated to create a more equitable and just society. We appreciate the knowledge, abilities, and ideas of each individual and embrace his/her/their positive contributions to our collaborative and dynamic work environment. Our Clients The Office of Grants Management (OGM) directly administers, manages, provides financial stewardship, and technical guidance to more than 60 program and regional offices of the U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF) for discretionary, mandatory grants, and cooperative agreements; OGM also performs audit resolution. Nationally, ACF is comprised of twelve regional offices responsible for awarding grants, monitoring performance, and providing technical assistance to nearly 1,600 Head Start grantees. These programs receive annual grant (refunding) awards and may receive supplemental awards. OGM/School Readiness Grants Management staff provide financial and policy guidance to Head Start grantees. [1] Job descriptions serve to provide guidance and information regarding position responsibilities and job expectations. BCT Partners reserves the right, where permitted by law, to modify position responsibilities, sometimes without notice or written updates to the job description documents. BCT Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and or/ veteran status, or any other Federal or State legally protected class. BCT Partners will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at careers@bctpartners.com . We appreciate the diversity of our communities and invite all who are interested to apply. For more information regarding BCT Partners' commitment to equal employment opportunity and affirmative action please click here: www.bctpartners.com/eeoaa
Grants Support Specialists provide ongoing, prompt and accurate fiscal assistance to Head Start (HS) and Early Head Start (EHS) grantees and contribute to Federal staff’s delivery of high-quality grants management services that support grantee compliance and performance improvement. This includes preparing and tracking grants through review and funding processes, monitoring receipt and accuracy of grant documents, monitoring, evaluating and resolving grant issues, and preparing grant closeouts. These activities may also include review and analysis of grantee financial reports, waiver requests, applications related to facility needs, and providing regulatory and fiscal policy guidance to HS & EHS grantees. Key Responsibilities [1] :
Design activities to ensure complete, timely review of grant applications, review and respond to client fiscal team requests including finalizing memos, decision letters, and maintaining tracking databases; perform basic review of audit reports, financial statements and budget worksheets
Perform fiscal analysis of Federal financial reports; assist in tracking the overall fiscal/budget plan, financial reports and timelines; track certified grants and monitor funding levels
Receive and review all grantee financial reports for assigned projects; use appropriate resources to verify accuracy and grantee compliance with Federal grant award terms and conditions
Research, as needed, statutes, legislation, regulations and directives that govern the financial aspects of government grant-funded programs, identifying trends and tasks to communicate with the broader team
Support official grant file maintenance of new and continuation grants for current and all prior years, in accordance with the grant administration manual, until grants are closed out
Review grantee annual financial audits to determine each organization’s financial stability, report on findings, current ratio, revenue verses expenditures analyses, and any depreciation
Monitor OHS Risk Management and prepare information for executive review on grantees identified as having issues
Support, as requested, the evaluation, tracking and resolution of grantee applications to purchase, construct and/or complete major facilities renovations
Maintain the official facilities files and data tracking systems that record the amount of Federal Interest in facilities purchased, renovated, or constructed with Head Start grant funds
Routinely monitor grantee data management systems, including financial, property and reporting; analyze data for reconciliation and anomalies, report anomalies and trends monthly to financial staff; track and report carry-over-balances to program and financial staff
In coordination with the Program Manager, provide leadership support and coaching to fellow Grant Support team members.
Perform other reasonable tasks as assigned by management in support of BCT’s goals and objectives. Experience, Knowledge, Skills & Abilities:
Bachelor’s Degree from an accredited university or college, with a preference for a degree in accounting, business management, or a related field
Background and training in accounting and/or financial management, including audit resolution activities
At least 3 years’ experience related to federal discretionary grants management non-profit or for-profit financial management, and regulatory compliance monitoring and oversight
Knowledge and experience with the administration of discretionary grants is required; experience with Head Start/Early Head Start program grants desired
Understanding of the special populations served by Regions XI (American Indian and Alaska Native/AIAN) and XII (Migrant and Seasonal Head Start/MSHS) desired for those supporting these grantees
Proven ability to clearly and effectively communicate when speaking and in writing, ask questions and be open to the input and decisions of others
Experience aggregating, analyzing, charting, graphing and reporting on and presenting data gathered from multiple sources
Strong organizational, administrative and project coordination skills, with the ability to exercise sound judgment and effectively manage multiple priorities
Strong interpersonal skills, with the proven ability to collaborate and build relationships with staff, clients, remote colleagues and supervisors, and others
Able to, both independently and collaboratively, solve problems, make decisions and support change.
Computer, Internet and general proficiency with Microsoft Outlook, Word, Access and PowerPoint; advanced knowledge and experience with Microsoft Excel is required
Experience with Head Start Enterprise System (HSES), Head Start Funds Planning System (HSFPS), Office of Head Start Aligned Monitoring System (IT-AMS), GrantSolutions and Payment Management System (PMS) is a plus
BCT Partners’ mission is to provide insights about diverse people that lead to equity. We are a national, multi-disciplinary consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. BCT works with government agencies, corporations, nonprofit organizations, educational institutions and foundations, and is one of the leading firms in the country with expertise in the following markets: housing and community development, economic development, workforce development, children and families, health, education, and diversity, equity & inclusion. We invite and welcome to our team people who share our values and goals; those with a passion for making the world a better place, who see strength in our diversity, seek equal opportunity for all communities and are motivated to create a more equitable and just society. We appreciate the knowledge, abilities, and ideas of each individual and embrace his/her/their positive contributions to our collaborative and dynamic work environment. Our Clients The Office of Grants Management (OGM) directly administers, manages, provides financial stewardship, and technical guidance to more than 60 program and regional offices of the U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF) for discretionary, mandatory grants, and cooperative agreements; OGM also performs audit resolution. Nationally, ACF is comprised of twelve regional offices responsible for awarding grants, monitoring performance, and providing technical assistance to nearly 1,600 Head Start grantees. These programs receive annual grant (refunding) awards and may receive supplemental awards. OGM/School Readiness Grants Management staff provide financial and policy guidance to Head Start grantees. [1] Job descriptions serve to provide guidance and information regarding position responsibilities and job expectations. BCT Partners reserves the right, where permitted by law, to modify position responsibilities, sometimes without notice or written updates to the job description documents. BCT Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and or/ veteran status, or any other Federal or State legally protected class. BCT Partners will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at careers@bctpartners.com . We appreciate the diversity of our communities and invite all who are interested to apply. For more information regarding BCT Partners' commitment to equal employment opportunity and affirmative action please click here: www.bctpartners.com/eeoaa
Jun 02, 2021
Full time
Grants Support Specialists provide ongoing, prompt and accurate fiscal assistance to Head Start (HS) and Early Head Start (EHS) grantees and contribute to Federal staff’s delivery of high-quality grants management services that support grantee compliance and performance improvement. This includes preparing and tracking grants through review and funding processes, monitoring receipt and accuracy of grant documents, monitoring, evaluating and resolving grant issues, and preparing grant closeouts. These activities may also include review and analysis of grantee financial reports, waiver requests, applications related to facility needs, and providing regulatory and fiscal policy guidance to HS & EHS grantees. Key Responsibilities [1] :
Design activities to ensure complete, timely review of grant applications, review and respond to client fiscal team requests including finalizing memos, decision letters, and maintaining tracking databases; perform basic review of audit reports, financial statements and budget worksheets
Perform fiscal analysis of Federal financial reports; assist in tracking the overall fiscal/budget plan, financial reports and timelines; track certified grants and monitor funding levels
Receive and review all grantee financial reports for assigned projects; use appropriate resources to verify accuracy and grantee compliance with Federal grant award terms and conditions
Research, as needed, statutes, legislation, regulations and directives that govern the financial aspects of government grant-funded programs, identifying trends and tasks to communicate with the broader team
Support official grant file maintenance of new and continuation grants for current and all prior years, in accordance with the grant administration manual, until grants are closed out
Review grantee annual financial audits to determine each organization’s financial stability, report on findings, current ratio, revenue verses expenditures analyses, and any depreciation
Monitor OHS Risk Management and prepare information for executive review on grantees identified as having issues
Support, as requested, the evaluation, tracking and resolution of grantee applications to purchase, construct and/or complete major facilities renovations
Maintain the official facilities files and data tracking systems that record the amount of Federal Interest in facilities purchased, renovated, or constructed with Head Start grant funds
Routinely monitor grantee data management systems, including financial, property and reporting; analyze data for reconciliation and anomalies, report anomalies and trends monthly to financial staff; track and report carry-over-balances to program and financial staff
In coordination with the Program Manager, provide leadership support and coaching to fellow Grant Support team members.
Perform other reasonable tasks as assigned by management in support of BCT’s goals and objectives. Experience, Knowledge, Skills & Abilities:
Bachelor’s Degree from an accredited university or college, with a preference for a degree in accounting, business management, or a related field
Background and training in accounting and/or financial management, including audit resolution activities
At least 3 years’ experience related to federal discretionary grants management non-profit or for-profit financial management, and regulatory compliance monitoring and oversight
Knowledge and experience with the administration of discretionary grants is required; experience with Head Start/Early Head Start program grants desired
Understanding of the special populations served by Regions XI (American Indian and Alaska Native/AIAN) and XII (Migrant and Seasonal Head Start/MSHS) desired for those supporting these grantees
Proven ability to clearly and effectively communicate when speaking and in writing, ask questions and be open to the input and decisions of others
Experience aggregating, analyzing, charting, graphing and reporting on and presenting data gathered from multiple sources
Strong organizational, administrative and project coordination skills, with the ability to exercise sound judgment and effectively manage multiple priorities
Strong interpersonal skills, with the proven ability to collaborate and build relationships with staff, clients, remote colleagues and supervisors, and others
Able to, both independently and collaboratively, solve problems, make decisions and support change.
Computer, Internet and general proficiency with Microsoft Outlook, Word, Access and PowerPoint; advanced knowledge and experience with Microsoft Excel is required
Experience with Head Start Enterprise System (HSES), Head Start Funds Planning System (HSFPS), Office of Head Start Aligned Monitoring System (IT-AMS), GrantSolutions and Payment Management System (PMS) is a plus
BCT Partners’ mission is to provide insights about diverse people that lead to equity. We are a national, multi-disciplinary consulting firm that delivers a full range of research, consulting, training, technology, and analytics services. BCT works with government agencies, corporations, nonprofit organizations, educational institutions and foundations, and is one of the leading firms in the country with expertise in the following markets: housing and community development, economic development, workforce development, children and families, health, education, and diversity, equity & inclusion. We invite and welcome to our team people who share our values and goals; those with a passion for making the world a better place, who see strength in our diversity, seek equal opportunity for all communities and are motivated to create a more equitable and just society. We appreciate the knowledge, abilities, and ideas of each individual and embrace his/her/their positive contributions to our collaborative and dynamic work environment. Our Clients The Office of Grants Management (OGM) directly administers, manages, provides financial stewardship, and technical guidance to more than 60 program and regional offices of the U.S. Department of Health and Human Services (HHS), Administration for Children and Families (ACF) for discretionary, mandatory grants, and cooperative agreements; OGM also performs audit resolution. Nationally, ACF is comprised of twelve regional offices responsible for awarding grants, monitoring performance, and providing technical assistance to nearly 1,600 Head Start grantees. These programs receive annual grant (refunding) awards and may receive supplemental awards. OGM/School Readiness Grants Management staff provide financial and policy guidance to Head Start grantees. [1] Job descriptions serve to provide guidance and information regarding position responsibilities and job expectations. BCT Partners reserves the right, where permitted by law, to modify position responsibilities, sometimes without notice or written updates to the job description documents. BCT Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and or/ veteran status, or any other Federal or State legally protected class. BCT Partners will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at careers@bctpartners.com . We appreciate the diversity of our communities and invite all who are interested to apply. For more information regarding BCT Partners' commitment to equal employment opportunity and affirmative action please click here: www.bctpartners.com/eeoaa
Worcester County Food Bank
Boston Turnpike, Shrewsbury, MA
DESCRIPTION:
Worcester County Food Bank (WCFB) believes that food is a fundamental right of all people and that hunger is an issue of social justice. WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free community. To that end, WCFB collects perishable and non-perishable food and distributes it through a network of Partner Agencies, including food pantries and community meal programs, trains Partner Agencies in food safety, and advocates for systemic and sustainable solutions to support children, families, and senior citizens in being more food secure and healthy.
The Community Engagement Associate is a full-time, non-exempt (hourly) position that reports to the Agency Relations Manager. This position works closely with all WCFB departments (Advocacy, Agency Relations, Development, and Operations) on building and expanding our volunteer engagement and representing WCFB in the community. This position works closely with the WCFB Operations department to ensure safe food sorting practices within the WCFB Warehouse.
In the case of a local, state, or federal emergency, WCFB is an essential organization and so this position is essential and will be called upon to perform essential duties in order to carry out the mission of WCFB. This position is 100% on-site at WCFB.
RESPONSIBILITIES:
Volunteer Outreach, Engagement, Coordination
Coordinate and conduct outreach, recruitment, orientation, training, and scheduling for individual volunteers as well as volunteer groups.
Be the main point of contact for all WCFB Volunteers, answering questions and queries from current, former, and interested new volunteers.
Coordinate volunteer schedules to ensure safety within the Warehouse sorting area and to maximize volunteer time, abilities, and strengths.
Develop and implement volunteer recruitment strategies based on needs of WCFB, (when new volunteers resume).
Liaise with appropriate staff to ensure quality standards for work performed by volunteers.
Oversee volunteer training program and materials, utilize an active system for monitoring and evaluation.
Collect and maintain volunteer data and report on volunteer data as required by various departments, including using Donor Perfect software.
Work across all departments to understand current and evolving need for volunteers and manage recruitment and scheduling in response to those needs.
Maintain Volunteer Center to create a welcoming, engaging space for volunteers in the Warehouse.
Work with appropriate staff to plan and coordinate special volunteer projects, such as creating food boxes for special populations, and projects for volunteer groups when appropriate.
Plan and implement volunteer recognition activities and events that honor the valuable time and effort volunteers contribute to WCFB.
Other Community Engagement
Represent WCFB at appropriate events such as health fairs, volunteer fairs, and other events that could involve tabling or informational presentations, (online or in-person when appropriate and safe).
Support the Community Tours program, including maintaining talking points and scheduling staff tour leaders, (when Community Tours resume).
Support staff in responding to requests for educational presentations for community organizations, schools, etc.
Other duties as assigned.
Other Essential Work
Provide customer service in response to incoming phone calls and visitors; transfer calls and refer visitors according to the WCFB Referral Guide.
Respond to requests for Food Assistance, in person or via phone or email, to ensure people throughout Worcester County have access to immediate food needs.
When needed, help sort donated food to support Partner Agency access to high-quality food products.
QUALIFICATIONS:
Demonstrated 1-2 years’ experience in volunteer coordination and/or management.
Friendly, professional, and highly organized, with demonstrated outstanding customer services skills.
Strong interpersonal skills, including the ability to work collaboratively as part of a team as well as individually.
Positive, can-do attitude.
Willingness to learn the WCFB approach to volunteers, food assistance, and other essential duties.
Ability to keep good electronic records of work using Microsoft Outlook and Microsoft Office and other applications.
Solid knowledge of various computer applications including but not limited to Microsoft Office Suite and database systems. Experience with or willingness to learn Donor Perfect Database.
Food Safety background desirable, including but not limited to Servsafe certification desired but not required. Servsafe certification included as part of on-the-job training.
Bilingual/bicultural a plus, but not required.
Access to reliable transportation and safe driving record.
Pay Range: $15.00 - $18.00/hr. Statu s: Full Time - Non-exempt
How to Apply: A formal cover letter is required for consideration.
Online at hirelatinos.com or
E-mail HR@foodbank.org (subject line: “Community Engagement Associate”); or
Mail cover letter and résumé to Worcester County Food Bank, Attn: Lara Greene, 474 Boston Turnpike, Shrewsbury, MA 01545.
WCFB is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
We strongly encourage people of color , women, LGBTQ + individuals, people with disabilities, and people living with or lived experience of poverty to apply.
May 13, 2021
Full time
DESCRIPTION:
Worcester County Food Bank (WCFB) believes that food is a fundamental right of all people and that hunger is an issue of social justice. WCFB’s mission is to engage, educate, and lead Worcester County in creating a hunger-free community. To that end, WCFB collects perishable and non-perishable food and distributes it through a network of Partner Agencies, including food pantries and community meal programs, trains Partner Agencies in food safety, and advocates for systemic and sustainable solutions to support children, families, and senior citizens in being more food secure and healthy.
The Community Engagement Associate is a full-time, non-exempt (hourly) position that reports to the Agency Relations Manager. This position works closely with all WCFB departments (Advocacy, Agency Relations, Development, and Operations) on building and expanding our volunteer engagement and representing WCFB in the community. This position works closely with the WCFB Operations department to ensure safe food sorting practices within the WCFB Warehouse.
In the case of a local, state, or federal emergency, WCFB is an essential organization and so this position is essential and will be called upon to perform essential duties in order to carry out the mission of WCFB. This position is 100% on-site at WCFB.
RESPONSIBILITIES:
Volunteer Outreach, Engagement, Coordination
Coordinate and conduct outreach, recruitment, orientation, training, and scheduling for individual volunteers as well as volunteer groups.
Be the main point of contact for all WCFB Volunteers, answering questions and queries from current, former, and interested new volunteers.
Coordinate volunteer schedules to ensure safety within the Warehouse sorting area and to maximize volunteer time, abilities, and strengths.
Develop and implement volunteer recruitment strategies based on needs of WCFB, (when new volunteers resume).
Liaise with appropriate staff to ensure quality standards for work performed by volunteers.
Oversee volunteer training program and materials, utilize an active system for monitoring and evaluation.
Collect and maintain volunteer data and report on volunteer data as required by various departments, including using Donor Perfect software.
Work across all departments to understand current and evolving need for volunteers and manage recruitment and scheduling in response to those needs.
Maintain Volunteer Center to create a welcoming, engaging space for volunteers in the Warehouse.
Work with appropriate staff to plan and coordinate special volunteer projects, such as creating food boxes for special populations, and projects for volunteer groups when appropriate.
Plan and implement volunteer recognition activities and events that honor the valuable time and effort volunteers contribute to WCFB.
Other Community Engagement
Represent WCFB at appropriate events such as health fairs, volunteer fairs, and other events that could involve tabling or informational presentations, (online or in-person when appropriate and safe).
Support the Community Tours program, including maintaining talking points and scheduling staff tour leaders, (when Community Tours resume).
Support staff in responding to requests for educational presentations for community organizations, schools, etc.
Other duties as assigned.
Other Essential Work
Provide customer service in response to incoming phone calls and visitors; transfer calls and refer visitors according to the WCFB Referral Guide.
Respond to requests for Food Assistance, in person or via phone or email, to ensure people throughout Worcester County have access to immediate food needs.
When needed, help sort donated food to support Partner Agency access to high-quality food products.
QUALIFICATIONS:
Demonstrated 1-2 years’ experience in volunteer coordination and/or management.
Friendly, professional, and highly organized, with demonstrated outstanding customer services skills.
Strong interpersonal skills, including the ability to work collaboratively as part of a team as well as individually.
Positive, can-do attitude.
Willingness to learn the WCFB approach to volunteers, food assistance, and other essential duties.
Ability to keep good electronic records of work using Microsoft Outlook and Microsoft Office and other applications.
Solid knowledge of various computer applications including but not limited to Microsoft Office Suite and database systems. Experience with or willingness to learn Donor Perfect Database.
Food Safety background desirable, including but not limited to Servsafe certification desired but not required. Servsafe certification included as part of on-the-job training.
Bilingual/bicultural a plus, but not required.
Access to reliable transportation and safe driving record.
Pay Range: $15.00 - $18.00/hr. Statu s: Full Time - Non-exempt
How to Apply: A formal cover letter is required for consideration.
Online at hirelatinos.com or
E-mail HR@foodbank.org (subject line: “Community Engagement Associate”); or
Mail cover letter and résumé to Worcester County Food Bank, Attn: Lara Greene, 474 Boston Turnpike, Shrewsbury, MA 01545.
WCFB is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
We strongly encourage people of color , women, LGBTQ + individuals, people with disabilities, and people living with or lived experience of poverty to apply.