American Red Cross
Washington, District of Columbia
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is seeking a Business Liaison / Vendor Relationship Manager within the Gift Processing Unit. This position is a work-from-home opportunity and can be located anywhere in the United States. WHAT YOU NEED TO KNOW: The Business Liaison/ Vendor Relationship Manager is responsible for maintaining and monitoring working relationships with our vendor partners. The liaison communicates with the line of business it supports regarding day-to-day activities and the overall performance of the vendor and its products. Research invoices and billing processes to ensure accuracy and resolve any discrepancies. Provides leaders with weekly and monthly updates on the department's metrics and helps to develop functional strategies to improve performance. A keen eye for the details and the ability to exercise independent judgment and decision-making on complex issues regarding job duties and related tasks. Works well with others and requires minimal supervision. Provide support, development, and/or leadership guidance to all volunteers and co-workers. WHERE YOUR CAREER IS A FORCE GOOD: Incumbents will be responsible for developing and sustaining long-standing relationships with company-approved vendors. Collaborate with other lines of business that have working relationships with the same vendors to ensure overall organizational success. Analyze business and user needs to develop and translate these into proper system requirement specifications. As a liaison between the business unit and/or vendor(s) this employee will provide user support relating to the utilization of the business application in day-to-day operations. Facilitate user training as required. Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases, and systems modifications. Import and export data. Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications, and ensure standard reporting procedures are aligned with business reporting requirements. Consistently reviewing application-related processes and transactions to ensure accuracy in our billing processes. Responsible for creating and editing standard operating procedures and job aids. Develop and execute test procedures and cases. Assist in the development of performance metrics and project reports. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree or equivalent experience required. Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. Skills and Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during periods of major disasters. Travel: Travel may be required. Drivers License: A valid driver's license with a clean driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Strong Relationship Management skills with a keen eye for detail. COMPENSATION INFORMATION: The salary range for this position is $60,000 -$68,000. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The American Red Cross is seeking a Business Liaison / Vendor Relationship Manager within the Gift Processing Unit. This position is a work-from-home opportunity and can be located anywhere in the United States. WHAT YOU NEED TO KNOW: The Business Liaison/ Vendor Relationship Manager is responsible for maintaining and monitoring working relationships with our vendor partners. The liaison communicates with the line of business it supports regarding day-to-day activities and the overall performance of the vendor and its products. Research invoices and billing processes to ensure accuracy and resolve any discrepancies. Provides leaders with weekly and monthly updates on the department's metrics and helps to develop functional strategies to improve performance. A keen eye for the details and the ability to exercise independent judgment and decision-making on complex issues regarding job duties and related tasks. Works well with others and requires minimal supervision. Provide support, development, and/or leadership guidance to all volunteers and co-workers. WHERE YOUR CAREER IS A FORCE GOOD: Incumbents will be responsible for developing and sustaining long-standing relationships with company-approved vendors. Collaborate with other lines of business that have working relationships with the same vendors to ensure overall organizational success. Analyze business and user needs to develop and translate these into proper system requirement specifications. As a liaison between the business unit and/or vendor(s) this employee will provide user support relating to the utilization of the business application in day-to-day operations. Facilitate user training as required. Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases, and systems modifications. Import and export data. Ensure high data integrity is maintained and reported. Analyze and validate data. Design and prepare customized reports, document report specifications, and ensure standard reporting procedures are aligned with business reporting requirements. Consistently reviewing application-related processes and transactions to ensure accuracy in our billing processes. Responsible for creating and editing standard operating procedures and job aids. Develop and execute test procedures and cases. Assist in the development of performance metrics and project reports. WHAT YOU NEED TO SUCCEED: Education: Bachelor's degree or equivalent experience required. Experience: Minimum 2 years of related experience or equivalent combination of education and related experience required. Skills and Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during periods of major disasters. Travel: Travel may be required. Drivers License: A valid driver's license with a clean driving record is required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Strong Relationship Management skills with a keen eye for detail. COMPENSATION INFORMATION: The salary range for this position is $60,000 -$68,000. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learning. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a professional, innovative and enthusiastic Executive Director for our South Texas Chapter, based in McAllen, Texas. The American Red Cross of South Texas serves seven counties: Jim Hogg, Brooks, Kennedy, Willacy, Cameron, Hidalgo and Starr County. Under the leadership of our board, we continue the proud tradition of helping Valley residents prevent, prepare for and respond to emergencies. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume AND cover letter, when applying to this position. The hiring manager is requesting a cover letter, and your application will be considered incomplete without a cover letter. WHAT YOU NEED TO KNOW: This position involves very little operational responsibility. It is an external-facing, community relations position. It is a plus if the successful candidate has established connections within the community. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Chief Executive Officer, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHERE YOUR CAREER IS A FORCE GOOD: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 2a. Revenue: ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building: Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated. The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community. 6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally. May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks. WHAT YOU NEED TO SUCCEED: Education: Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Skills & Abilities: Ability to work on a team. Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition #LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a professional, innovative and enthusiastic Executive Director for our South Texas Chapter, based in McAllen, Texas. The American Red Cross of South Texas serves seven counties: Jim Hogg, Brooks, Kennedy, Willacy, Cameron, Hidalgo and Starr County. Under the leadership of our board, we continue the proud tradition of helping Valley residents prevent, prepare for and respond to emergencies. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume AND cover letter, when applying to this position. The hiring manager is requesting a cover letter, and your application will be considered incomplete without a cover letter. WHAT YOU NEED TO KNOW: This position involves very little operational responsibility. It is an external-facing, community relations position. It is a plus if the successful candidate has established connections within the community. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Chief Executive Officer, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHERE YOUR CAREER IS A FORCE GOOD: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 2a. Revenue: ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building: Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated. The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community. 6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally. May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks. WHAT YOU NEED TO SUCCEED: Education: Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Skills & Abilities: Ability to work on a team. Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition #LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a professional, innovative and enthusiastic Executive Director for our Western North Carolina Chapter, based in Asheville, NC. The American Red Cross Western North Carolina Chapter serves a population of more than 775 thousand people in the counties of Buncombe, Cherokee, Clay, Eastern Band of the Cherokee Indians, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania and Yancey. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume AND cover letter, when applying to this position. The hiring manager is requesting a cover letter, and your application will be considered incomplete without a cover letter. The successful candidate should live in the Asheville area. WHAT YOU NEED TO KNOW: This position involves very little operational responsibility. It is an external-facing, community relations position. It is a plus if the successful candidate has established connections within the community. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Chief Executive Officer, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHERE YOUR CAREER IS A FORCE GOOD: Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 2a. Revenue : ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building : Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories ; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated. The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community. 6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally . May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks. WHAT YOU NEED TO SUCCEED: Education: Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 1 year- related management/supervisory experience preferred. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Skills & Abilities: Ability to work on a team. Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition #LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a professional, innovative and enthusiastic Executive Director for our Western North Carolina Chapter, based in Asheville, NC. The American Red Cross Western North Carolina Chapter serves a population of more than 775 thousand people in the counties of Buncombe, Cherokee, Clay, Eastern Band of the Cherokee Indians, Graham, Haywood, Henderson, Jackson, Macon, Madison, McDowell, Mitchell, Polk, Rutherford, Swain, Transylvania and Yancey. NOTE: In order to receive full consideration, please upload a formatted copy of your updated resume AND cover letter, when applying to this position. The hiring manager is requesting a cover letter, and your application will be considered incomplete without a cover letter. The successful candidate should live in the Asheville area. WHAT YOU NEED TO KNOW: This position involves very little operational responsibility. It is an external-facing, community relations position. It is a plus if the successful candidate has established connections within the community. This position is responsible for supporting region-led mission capacity building, informing the regional leadership team of community needs and perceptions, and strengthening relationships across all elements of the community by communicating the American Red Cross programs, capabilities and opportunities for community involvement. Reporting to the Regional Chief Executive Officer, the position serves as the primary liaison to the community supported by Community Volunteer Leaders and the Chapter Board. This position works alongside the volunteers and employees assigned to deliver mission fulfillment in the Region and Chapter and is a member of the Region Leadership Team. This is accomplished through the following key areas of responsibility: 1. Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s recognition of the breadth of the Red Cross contribution to the community. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. 4. Develops and manages community volunteer leaders to: serve as the Face of the Red Cross in assigned territories; to support mission capacity building by developing key community partnerships; and to recruit volunteers. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission. Serves, when assigned, as a member of the Elected Officials Liaison Network supporting disaster responses across the nation. WHERE YOUR CAREER IS A FORCE GOOD: Serves as the Face of the Red Cross to maximize Red Cross presence and connectivity in the community and expand the community’s awareness of the breadth of the Red Cross contribution to the community. Manages a portfolio of strategic relationships with local elected officials and key community leaders and stakeholders with specific outcomes defined jointly by the Regional Executive and the Executive Director. This includes local elected government officials, legislators, and those with potential to collaborate with the Red Cross on volunteer recruitment and engagement, the disaster cycle (prepare, respond, recovery), Service to the Armed Forces, Training Services, and/or Biomedical Services as determined by the region. Conveys information and fosters increased awareness across the community of the full extent of Red Cross service delivery in a manner as to deepen the connectivity and commitment to the Red Cross as a primary partner, meriting community support. 2. Develops sustained community relationships to ensure capacity to achieve region mission goals. 2a. Revenue : ED to lead the chapter in supporting achievement of region revenue target, including support of Sound the Alarm events/STA fundraising target achievement (as applicable) and board member external solicitation goals; and meets assigned individual fundraising target by cultivating strong United Way relationships (as applicable), meeting annual chapter board member giving campaign, and maintaining a small number of key donor accounts as defined by the Regional Executive. 2.b. Mission Capacity Building : Supports achievement of the region volunteer engagement goals, blood collection goals, and community engagement mission goals by identifying and stewarding specific strategic relationships in the community and serving as a connector for internal stakeholders for these activities. Leverages the board mission capacity committee, biomed committee, diversity committee, and community volunteer leaders to meet established goals. 3. Develops and manages the chapter board to effectively mobilize support and resources around the Red Cross mission. The chapter board must meet all published board guidance for board membership, committees, and member engagement in the mission (has all required committees; board engagement plan completed for all board members using template provided; board members understand board member giving expectations and personally meet board member give and solicitation expectations). 4. Develops, leads, and manages community volunteer leaders who are responsible for serving as the Face of the Red Cross in assigned territories ; supporting mission capacity building by developing key community partnerships. 5. Influences to create an environment of teamwork and inclusion to effectively deliver against the Red Cross mission by ensuring that information flow is facilitated. The Executive Director informs the regional team, as well as volunteers and staff assigned to the chapter area, of community needs and communicates the American Red Cross programs and capacity needs to the community. 6. Serves as a member of the Elected Officials Liaison Network supporting disaster responses in the chapter area, regional area and nationally . May be asked to deploy to disasters outside the chapter jurisdiction for up to 2 weeks. WHAT YOU NEED TO SUCCEED: Education: Four-year college degree (BS/BA) in Business, Communications, Marketing, Public Relations, Finance or non-profit administration or equivalent experience required. Prefer Master’s degree in the field of community organization, public or business administration or non-profit management. Experience: Minimum of 7 years related experience. Demonstrated ability to exercise good and timely judgment in complex situations. Demonstrated ability for strong communications and influencing skills along with public speaking and writing. Demonstrated ability to develop and implement fundraising strategies. Demonstrated ability to build sustain community relationships/partnerships Proven experience in influencing others and building relationships. Management Experience: Minimum 1 year- related management/supervisory experience preferred. Experience working in an environment requiring flexibility and managing change. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal state and local employment laws. Skills & Abilities: Ability to work on a team. Travel: Travel within communities served and region, occasionally division. May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system. May include sitting for long periods of time, driving a vehicle and working under challenging conditions. A current valid driver's license and good driving record is required. *Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. The work environment will consist of moderate noise (i.e., business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 4% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition #LI-MM1 IND123 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Clark College
1933 Fort Vancouver Way Vancouver, Washington, 98663
Clark College is currently accepting applications for a full-time, 12-month, administrative exempt Risk Manager position in the Human Resources department. The Risk Manager is an integral part of the College’s effort to provide a safe and healthy environment across all locations. The position is a collaborative member of the Labor and Compliance team which also includes Employee Development, Environmental Health and Safety, Records Coordination, and Labor Relations. Under the direction of the Director of Labor and Compliance, the Risk Manager assesses, tracks, and monitors potential risks to protect the College from exposure that could have adverse consequences to the College’s operations. Functions also include, but are not limited to, related administrative policies and procedures, insurance liability, clinical affiliation agreements, workers compensation, and helping implement the College’s contract approval process. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
Participates with others on loss prevention and control efforts identifying and analyzing potential exposure to loss; develops related goals and other program performance expectations.
Implements alternative risk management and mitigation techniques, strategies, and measures.
Participates in, and may direct, the development of new programs, initiatives, and incentives to reduce and mitigate risk.
Participates in contract review, MOU and other agreement processes for the College to ensure minimization of risk. Helps college administrators to develop, negotiate, and review contracts using the College’s Contract Review and Approval Process. Reviews clinical affiliation agreements with hospitals, clinics, and other provider agencies that programs have negotiated.
Participates in the development of the program budget and monitors performance against funding and expense requirements.
Serves as a liaison to College departments regarding risk factors and workers’ compensation.
Assists with the investigation, administration, and adjudication of tort claims filed against the College; contributes to the formulation of findings and makes recommendations for action and adjudication of claims for approval by the College.
Coordinates with the College’s liability insurance carrier to obtain certificates of coverage and to assess risk and liability exposures. Ensures the renewal and payment of insurance premiums in accordance with college policies and executive leadership approval. Conducts internal insurance claims investigations. Analyzes and advises on the College’s insurance coverage.
Ensures College’s risk management efforts are in compliance with existing laws and College policies and procedures.
Builds College-wide support and visibility for risk management and general loss control programs and initiatives.
Provides ongoing training and communication to College employees to ensure compliance and reduce risk.
Accumulates and analyzes data and develops comprehensive reports related to the risk management program.
Serves on a variety of related internal committees and/or task forces.
Conducts periodic risk prevention audits of the College assets, workers compensation program, and other liabilities within the scope of position responsibilities.
Makes recommendations to administration on reducing risk at the College.
Manages driver’s authorization program; ensures requirements are communicated to College faculty, staff, and volunteers.
Creates and maintains complete, accessible, and auditable files and records of work.
Participates in disaster recovery and emergency planning for the College in conjunction with administration and the College’s Environmental Health and Safety Manager and Emergency Planning Specialist.
Communicates with the College’s Assistant Attorney General and other government agencies as necessary on risk related matters.
Assists in the revision of relevant sections of the Washington State Administrative Code, when necessary.
Represents the College at regional, state and national meetings, as appropriate.
Develops and administers an Enterprise Management Program for the College.
Works primarily in-person and on campus. This is not a remote work position.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Associate’s degree in a related field (ex: risk management, human resources, public or business administration, or paralegal) AND three (3) years of comparable professional work experience OR equivalent related education/work experience.
A strong background in research, writing, and analyzing and understanding complex data, policies, and laws.
Experience working with risk management, public records, liability insurance, contracts, policies and procedures, and workers compensation claims.
KNOWLEDGE AND SKILLS:
Risk management principles and practices.
Legal processes and procedures.
Insurance underwriting principles and practices.
Applicable Federal, State, and local laws, rules, and regulations.
Public administration principles.
Developing and managing risk management programs and policies.
Generating and implementing risk management techniques.
Investigating and assessing claims, including workers compensation.
Preparing and maintaining records.
Preparing and communicating complex and detailed reports and information.
Handling multiple priorities simultaneously.
Utilizing computer technology for communication, data gathering, research, analysis, and reporting, including spreadsheets and databases.
Communicating effectively through oral and written mediums.
Working with diverse academic, cultural, and ethnic backgrounds of community college students and staff.
Partnering with a diverse group of stakeholders and performing work in culturally relevant ways that prevents implicit bias.
Collaborative decision-making.
Contributing positively to a teamwork environment that is mission and vision oriented.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $70,570-$81,712 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS: Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 14, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 24, 2023 23-00111
Nov 02, 2023
Full time
Clark College is currently accepting applications for a full-time, 12-month, administrative exempt Risk Manager position in the Human Resources department. The Risk Manager is an integral part of the College’s effort to provide a safe and healthy environment across all locations. The position is a collaborative member of the Labor and Compliance team which also includes Employee Development, Environmental Health and Safety, Records Coordination, and Labor Relations. Under the direction of the Director of Labor and Compliance, the Risk Manager assesses, tracks, and monitors potential risks to protect the College from exposure that could have adverse consequences to the College’s operations. Functions also include, but are not limited to, related administrative policies and procedures, insurance liability, clinical affiliation agreements, workers compensation, and helping implement the College’s contract approval process. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
Participates with others on loss prevention and control efforts identifying and analyzing potential exposure to loss; develops related goals and other program performance expectations.
Implements alternative risk management and mitigation techniques, strategies, and measures.
Participates in, and may direct, the development of new programs, initiatives, and incentives to reduce and mitigate risk.
Participates in contract review, MOU and other agreement processes for the College to ensure minimization of risk. Helps college administrators to develop, negotiate, and review contracts using the College’s Contract Review and Approval Process. Reviews clinical affiliation agreements with hospitals, clinics, and other provider agencies that programs have negotiated.
Participates in the development of the program budget and monitors performance against funding and expense requirements.
Serves as a liaison to College departments regarding risk factors and workers’ compensation.
Assists with the investigation, administration, and adjudication of tort claims filed against the College; contributes to the formulation of findings and makes recommendations for action and adjudication of claims for approval by the College.
Coordinates with the College’s liability insurance carrier to obtain certificates of coverage and to assess risk and liability exposures. Ensures the renewal and payment of insurance premiums in accordance with college policies and executive leadership approval. Conducts internal insurance claims investigations. Analyzes and advises on the College’s insurance coverage.
Ensures College’s risk management efforts are in compliance with existing laws and College policies and procedures.
Builds College-wide support and visibility for risk management and general loss control programs and initiatives.
Provides ongoing training and communication to College employees to ensure compliance and reduce risk.
Accumulates and analyzes data and develops comprehensive reports related to the risk management program.
Serves on a variety of related internal committees and/or task forces.
Conducts periodic risk prevention audits of the College assets, workers compensation program, and other liabilities within the scope of position responsibilities.
Makes recommendations to administration on reducing risk at the College.
Manages driver’s authorization program; ensures requirements are communicated to College faculty, staff, and volunteers.
Creates and maintains complete, accessible, and auditable files and records of work.
Participates in disaster recovery and emergency planning for the College in conjunction with administration and the College’s Environmental Health and Safety Manager and Emergency Planning Specialist.
Communicates with the College’s Assistant Attorney General and other government agencies as necessary on risk related matters.
Assists in the revision of relevant sections of the Washington State Administrative Code, when necessary.
Represents the College at regional, state and national meetings, as appropriate.
Develops and administers an Enterprise Management Program for the College.
Works primarily in-person and on campus. This is not a remote work position.
Perform related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS:
Associate’s degree in a related field (ex: risk management, human resources, public or business administration, or paralegal) AND three (3) years of comparable professional work experience OR equivalent related education/work experience.
A strong background in research, writing, and analyzing and understanding complex data, policies, and laws.
Experience working with risk management, public records, liability insurance, contracts, policies and procedures, and workers compensation claims.
KNOWLEDGE AND SKILLS:
Risk management principles and practices.
Legal processes and procedures.
Insurance underwriting principles and practices.
Applicable Federal, State, and local laws, rules, and regulations.
Public administration principles.
Developing and managing risk management programs and policies.
Generating and implementing risk management techniques.
Investigating and assessing claims, including workers compensation.
Preparing and maintaining records.
Preparing and communicating complex and detailed reports and information.
Handling multiple priorities simultaneously.
Utilizing computer technology for communication, data gathering, research, analysis, and reporting, including spreadsheets and databases.
Communicating effectively through oral and written mediums.
Working with diverse academic, cultural, and ethnic backgrounds of community college students and staff.
Partnering with a diverse group of stakeholders and performing work in culturally relevant ways that prevents implicit bias.
Collaborative decision-making.
Contributing positively to a teamwork environment that is mission and vision oriented.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events
SALARY RANGE: $70,570-$81,712 annually (commensurate with qualifications and experience). Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver. APPLICATION PROCESS: Required Online Application Materials:
Clark College Online Application
Current resume, with a minimum of three (3) references listed
Cover letter describing background and experience related to qualifications and responsibilities of the position
Responses to the supplemental questions included in the online application process
Please apply online at www.clark.edu/jobs . To contact Clark College Human Resources, please call (360) 992-2105 or email recruitment@clark.edu . APPLICATION DEADLINE: Required application materials must be completed and submitted online by 3 p.m., November 14, 2023. CONDITION OF EMPLOYMENT: Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Completion of academic degrees will also be verified through receipt of official transcripts. DISABILITY ACCOMMODATIONS Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360)992-2105 or by video phone at (360)991-0901. SECURITY The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or security.requests@clark.edu . The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php . ELIGIBILITY VERIFICATION If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work. CORRECTIONS OR EXTENDED NOTICES Corrected or extended notices will be posted online and in the Human Resources Office. Clark College’s Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference. Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, ggabbard@clark.edu , 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice. Clark College Human Resources October 24, 2023 23-00111
WHO WE ARE SER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, "to be," so that is exactly what we impart on the people we serve - that they can be whatever they want "to be."
Brighter Futures: We empower our clients "to be" the best they can, and "to be" in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong growth industries "to be" an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim "to be" in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: Executive Assistant FLSA Status: Exempt Department: Administration Reports To: Chief Executive Officer & Chief Operating Officer Typical Workdays: Monday – Friday Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Associate’s Degree in a related field. Bachelor’s degree preferred. Related Experience: Minimum of five (5) years of related experience working as an Administrative Support professional reporting to senior management required. Minimum of three (3) years of experience in a fast-paced environment (really fast paced!), supporting senior executives, strongly preferred. Training: N/A Licenses & Certifications: N/A POSITION SUMMARY The Executive Assistant will provide executive-level support for the Chief Executive Officer (CEO) and the Chief Operating Officer (COO). This position works closely with the senior leadership team to perform the highest level of administrative duties. This position will also work independently and proactively on numerous complex administrative tasks, exercising the utmost discretion, and delivering independent and sound judgment on a consistent basis. Such duties include but are not limited to attending meetings and keeping minutes, receiving and screening phone calls, booking (and unbooking) travel, scheduling (and rescheduling) meetings, keeping track of time and expenses, maintaining an executive's schedule, assisting in planning appointments, board meetings, conferences etc., managing information technology, creating presentations or proposals. This position is responsible for handling highly confidential documents and information, communication and information management, and managing supplies and events. This position is also responsible for providing high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, and arranging conference calls. ESSENTIAL FUNCTIONS BOARD LIAISON:
Serve as liaison to three (3) Boards of Directors, regularly communicating with the Boards and providing information as needed.
Perform coordination duties for Committees, Boards and other meetings to include preparing agendas; recording, transcribing, and distributing minutes; keeping track of attendance; preparing meeting packets; and arranging for meeting space and food delivery; and also keeping the Board Directory up to date.
Conduct research, compile data, and prepare papers for consideration and presentation by Executives, Committees, and Boards of Directors.
Meet with individuals, special interest groups, and others on behalf of Executives, Committees, and Boards of Directors.
Other pertinent and appropriate duties as assigned.
ADMINISTRATIVE SUPPORT
Organize and schedule internal and external meetings and events.
Efficiently and expeditiously manage the CEO’s schedule to ensure stakeholder needs are being met and activities are coordinated in a timely manner.
Coordinate all office and administrative support duties including answering the phone, directing calls to others as appropriate, make arrangements for visitors, invoice processing and coding, records management, and other administrative needs.
Work directly with Board Members, Committee Chairs and senior staff to organize and coordinate meetings, reports, address needs and concerns in a professional manner.
Understand the travel policy, passport and Visa requirements, travel advisories, and required immunizations for international travel.
Participate in business continuity planning and activities including natural disaster and pandemic response.
Maintain various Microsoft Outlook email distribution lists, Microsoft SharePoint sites, and Microsoft Teams activities.
Define methodology, monitoring, and assuring compliance with document retention policy and procedures.
Plan and coordinate logistics and materials for meetings, team retreats, and other events as needed.
Work collaboratively and coordinate with other Administrative Assistants across the organization for planning and implementing events and meetings during the year.
Read, sort, and analyze incoming correspondence, memos, submissions, emails, abstracts, protocols, and reports in order to determine their significance and plan their distribution.
Maintain an efficient system of distribution lists and organizational charts to ensure efficient generation of correspondence and communication.
Manage the flow of information, organizing appointments, and maintaining up-to-date calendars to ensure effective prioritization of tasks.
Coordinate logistics for meetings, conferences, events, etc. to maximize time, efficiency, and value.
Manage purchase requisitions and vendor payments in support of strategic activities and processing of monthly expenses.
Initiate office equipment service calls and follows up to ensure that required maintenance/repairs are performed in a timely manner.
Other pertinent and appropriate duties as assigned.
EXECUTIVE SUPPORT:
Advise the CEO and COO on time and calendar by anticipating needs, reading, researching, drafting and routing correspondence; collecting and analyzing information; and initiating and troubleshooting communications.
Proactively manage the CEO’s and COO’s calendars so that their time is used effectively and efficiently; including planning work projects and scheduling of appointments with senior management and other internal and external meetings.
Understand the CEO’s and COO’s plans and objectives; read and interpret activities and proactively anticipate opportunities that assist in meeting the plans/objectives.
Coordinate point-to-point travel needs as necessary including booking all travel and hotels, directions, commuting time, and ground transportation.
Maintain regular contact with the CEO and/or COO during travel periods to communicate and initiate appropriate travel changes and advise of other issues requiring attention during that time.
Ensure the CEO & COO are prepared for all meetings. Provide all necessary pre-reading and background information in preparation for meetings.
Maintain discreet coordination of sensitive, leally privileged company and personal executive information to ensure confidentiality.
Act as the eyes and ears, providing input and feedback to the CEO & COO on all matters.
Represent the CEO & COO at community and business functions.
Manage various special projects as assigned by the CEO & COO.
Keep track of the CEO’s and COO’s expense reports and timesheets and submit to Accounting and Payroll in a timely manner.
Organize and expedite the flow of work through the executive offices in a timely manner to assist in alleviating the executive workload.
Liaise with senior-level employees and external contacts on behalf of the supported executive.
Other pertinent and appropriate duties as assigned.
CUSTOMER SERVICE
Build effective working relationships with key stakeholders; support administrative aspects of SER Jobs’ internal commitments.
Role model healthy relationships in the work environment such as mitigation of conflict, leading problem-solving, and resolution efforts.
Handle highly confidential documents, protecting the organization’s confidential information, communication, and information management.
Use sound judgment to prioritize effectively in matters of a routine and non-routine nature to maximize and conserve time.
Other pertinent and appropriate duties as assigned.
QUALIFICATIONS
Associate’s degree required. Bachelor’s degree preferred.
Minimum of five years of related experience working as an Administrative Support professional reporting to senior management required.
Minimum of 3 years of experience in a fast-paced environment (really fast paced!), supporting senior executives, strongly preferred.
Advanced skills in the Microsoft Office suite required.
Experienced in handling a wide range of administrative and executive support related tasks and the ability to work independently with little or no supervision.
Must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people and programs.
Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient.
Ability to work in highly collaborative and deadline driven environment.
Demonstrates professional manner and ability to influence in dealings with others.
Strong process and system orientation; promotes group effectiveness.
Ability to anticipate barriers and provide alternative solutions.
Ability to manage ambiguity and multiple priorities inherent in an entrepreneurial environment.
Outstanding organizational skills and high attention to detail; outstanding written and oral communication skills.
Ability to self-direct and prioritize among competing goals and to initiate process improvements.
Flexibility and willingness to contribute when necessary on projects outside of own department.
Strong achievement orientation with exceptional time management skills and demonstrated ability to multitask.
Strong work ethic coupled with an enthusiastic and passionate approach to one’s work.
Be highly organized, detail-oriented and discreet and be able to exercise tact and diplomacy.
Demonstrate project management skills to plan and deliver on established tactical and strategic goals.
Demonstrate an excellent aptitude for building productive relationships with internal teams and key stakeholders.
Ability to multi-task effectively and balance priorities in an ever changing, fast-moving, time-sensitive environment.
Sound judgment and high sense of accountability.
Discretion in working with highly confidential matters and material.
Ability to builds and maintains effective and trusting working relationships.
Comprehensive knowledge of SERJobs including our annual initiatives, strategic plan, vision, mission, and core values.
Ability to oversee administrative support in a fast-paced, high-volume, and rapidly changing client service environment.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee's performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.
Aug 09, 2021
Full time
WHO WE ARE SER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, "to be," so that is exactly what we impart on the people we serve - that they can be whatever they want "to be."
Brighter Futures: We empower our clients "to be" the best they can, and "to be" in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong growth industries "to be" an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim "to be" in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: Executive Assistant FLSA Status: Exempt Department: Administration Reports To: Chief Executive Officer & Chief Operating Officer Typical Workdays: Monday – Friday Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Associate’s Degree in a related field. Bachelor’s degree preferred. Related Experience: Minimum of five (5) years of related experience working as an Administrative Support professional reporting to senior management required. Minimum of three (3) years of experience in a fast-paced environment (really fast paced!), supporting senior executives, strongly preferred. Training: N/A Licenses & Certifications: N/A POSITION SUMMARY The Executive Assistant will provide executive-level support for the Chief Executive Officer (CEO) and the Chief Operating Officer (COO). This position works closely with the senior leadership team to perform the highest level of administrative duties. This position will also work independently and proactively on numerous complex administrative tasks, exercising the utmost discretion, and delivering independent and sound judgment on a consistent basis. Such duties include but are not limited to attending meetings and keeping minutes, receiving and screening phone calls, booking (and unbooking) travel, scheduling (and rescheduling) meetings, keeping track of time and expenses, maintaining an executive's schedule, assisting in planning appointments, board meetings, conferences etc., managing information technology, creating presentations or proposals. This position is responsible for handling highly confidential documents and information, communication and information management, and managing supplies and events. This position is also responsible for providing high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, and arranging conference calls. ESSENTIAL FUNCTIONS BOARD LIAISON:
Serve as liaison to three (3) Boards of Directors, regularly communicating with the Boards and providing information as needed.
Perform coordination duties for Committees, Boards and other meetings to include preparing agendas; recording, transcribing, and distributing minutes; keeping track of attendance; preparing meeting packets; and arranging for meeting space and food delivery; and also keeping the Board Directory up to date.
Conduct research, compile data, and prepare papers for consideration and presentation by Executives, Committees, and Boards of Directors.
Meet with individuals, special interest groups, and others on behalf of Executives, Committees, and Boards of Directors.
Other pertinent and appropriate duties as assigned.
ADMINISTRATIVE SUPPORT
Organize and schedule internal and external meetings and events.
Efficiently and expeditiously manage the CEO’s schedule to ensure stakeholder needs are being met and activities are coordinated in a timely manner.
Coordinate all office and administrative support duties including answering the phone, directing calls to others as appropriate, make arrangements for visitors, invoice processing and coding, records management, and other administrative needs.
Work directly with Board Members, Committee Chairs and senior staff to organize and coordinate meetings, reports, address needs and concerns in a professional manner.
Understand the travel policy, passport and Visa requirements, travel advisories, and required immunizations for international travel.
Participate in business continuity planning and activities including natural disaster and pandemic response.
Maintain various Microsoft Outlook email distribution lists, Microsoft SharePoint sites, and Microsoft Teams activities.
Define methodology, monitoring, and assuring compliance with document retention policy and procedures.
Plan and coordinate logistics and materials for meetings, team retreats, and other events as needed.
Work collaboratively and coordinate with other Administrative Assistants across the organization for planning and implementing events and meetings during the year.
Read, sort, and analyze incoming correspondence, memos, submissions, emails, abstracts, protocols, and reports in order to determine their significance and plan their distribution.
Maintain an efficient system of distribution lists and organizational charts to ensure efficient generation of correspondence and communication.
Manage the flow of information, organizing appointments, and maintaining up-to-date calendars to ensure effective prioritization of tasks.
Coordinate logistics for meetings, conferences, events, etc. to maximize time, efficiency, and value.
Manage purchase requisitions and vendor payments in support of strategic activities and processing of monthly expenses.
Initiate office equipment service calls and follows up to ensure that required maintenance/repairs are performed in a timely manner.
Other pertinent and appropriate duties as assigned.
EXECUTIVE SUPPORT:
Advise the CEO and COO on time and calendar by anticipating needs, reading, researching, drafting and routing correspondence; collecting and analyzing information; and initiating and troubleshooting communications.
Proactively manage the CEO’s and COO’s calendars so that their time is used effectively and efficiently; including planning work projects and scheduling of appointments with senior management and other internal and external meetings.
Understand the CEO’s and COO’s plans and objectives; read and interpret activities and proactively anticipate opportunities that assist in meeting the plans/objectives.
Coordinate point-to-point travel needs as necessary including booking all travel and hotels, directions, commuting time, and ground transportation.
Maintain regular contact with the CEO and/or COO during travel periods to communicate and initiate appropriate travel changes and advise of other issues requiring attention during that time.
Ensure the CEO & COO are prepared for all meetings. Provide all necessary pre-reading and background information in preparation for meetings.
Maintain discreet coordination of sensitive, leally privileged company and personal executive information to ensure confidentiality.
Act as the eyes and ears, providing input and feedback to the CEO & COO on all matters.
Represent the CEO & COO at community and business functions.
Manage various special projects as assigned by the CEO & COO.
Keep track of the CEO’s and COO’s expense reports and timesheets and submit to Accounting and Payroll in a timely manner.
Organize and expedite the flow of work through the executive offices in a timely manner to assist in alleviating the executive workload.
Liaise with senior-level employees and external contacts on behalf of the supported executive.
Other pertinent and appropriate duties as assigned.
CUSTOMER SERVICE
Build effective working relationships with key stakeholders; support administrative aspects of SER Jobs’ internal commitments.
Role model healthy relationships in the work environment such as mitigation of conflict, leading problem-solving, and resolution efforts.
Handle highly confidential documents, protecting the organization’s confidential information, communication, and information management.
Use sound judgment to prioritize effectively in matters of a routine and non-routine nature to maximize and conserve time.
Other pertinent and appropriate duties as assigned.
QUALIFICATIONS
Associate’s degree required. Bachelor’s degree preferred.
Minimum of five years of related experience working as an Administrative Support professional reporting to senior management required.
Minimum of 3 years of experience in a fast-paced environment (really fast paced!), supporting senior executives, strongly preferred.
Advanced skills in the Microsoft Office suite required.
Experienced in handling a wide range of administrative and executive support related tasks and the ability to work independently with little or no supervision.
Must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people and programs.
Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient.
Ability to work in highly collaborative and deadline driven environment.
Demonstrates professional manner and ability to influence in dealings with others.
Strong process and system orientation; promotes group effectiveness.
Ability to anticipate barriers and provide alternative solutions.
Ability to manage ambiguity and multiple priorities inherent in an entrepreneurial environment.
Outstanding organizational skills and high attention to detail; outstanding written and oral communication skills.
Ability to self-direct and prioritize among competing goals and to initiate process improvements.
Flexibility and willingness to contribute when necessary on projects outside of own department.
Strong achievement orientation with exceptional time management skills and demonstrated ability to multitask.
Strong work ethic coupled with an enthusiastic and passionate approach to one’s work.
Be highly organized, detail-oriented and discreet and be able to exercise tact and diplomacy.
Demonstrate project management skills to plan and deliver on established tactical and strategic goals.
Demonstrate an excellent aptitude for building productive relationships with internal teams and key stakeholders.
Ability to multi-task effectively and balance priorities in an ever changing, fast-moving, time-sensitive environment.
Sound judgment and high sense of accountability.
Discretion in working with highly confidential matters and material.
Ability to builds and maintains effective and trusting working relationships.
Comprehensive knowledge of SERJobs including our annual initiatives, strategic plan, vision, mission, and core values.
Ability to oversee administrative support in a fast-paced, high-volume, and rapidly changing client service environment.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee's performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.