IT Operations Analyst

  • Oregon Health Authority
  • Salem, OR
  • Jan 22, 2020
Full time Information Systems Operations

Job Description

The Oregon Health Authority has a fantastic opportunity for an IT Operations Analyst to join an excellent team, provide essential program support and work to advance their IT operations. 

 

 

WHAT YOU WILL DO!

As an IT Operations Analyst, you will assist the IT Director of Business Operations by providing support for department-wide activities for the Office of Information Services (OIS) and initiatives including legislative coordination between agencies and management, workforce development coordination, governance, contracting, internal communications, data analysis for performance metrics and reporting, and system and process improvement.

 

In this role, you will be responsible for identifying, facilitating, and implementing process improvements to improve the overall efficiency and effectiveness of OIS. You will be involved in many aspects of the Oregon Health Authority and the Department of Human Services (OHA/DHS), and you will be required to develop and maintain ongoing communication links and contact with managers and other staff throughout OHA and DHS.

 

 

WHAT WE ARE LOOKING FOR:

  • (a) Five (5) years of professional-level experience in business operations/support. OR (b) A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a similar field; AND Two (2) years of professional-level experience in business operations/support. OR (c) A Master’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a similar field; AND One (1) year of professional-level experience in business operations/support. OR (d) A Doctor’s Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a similar field.
  • Strong analytical skills.
  • Strong ability to research complex subjects and provide written summaries, recommendations and proposals.
  • Proficiency in Microsoft Office including: Word, Excel, Outlook, PowerPoint, Visio and Project.
  • Experience using Microsoft SharePoint for document sharing, communication and/or workflow automation.
  • Strong customer service skills with all levels of management and staff.
  • Excellent written and verbal communication and presentation skills.
  • Ability to read, comprehend, and interpret rules, regulations, policies and procedures, particularly as they related to OHA, DHS and OIS business operations.
  • Ability to manage multiple assignments simultaneously.
  • Ability to conceptualize and complete projects independently.
  • Ability to effectively facilitate group meetings.
  • Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.

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Salary

$51,744 - $75,528 per year

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