Position Title Senior Associate Dean of Students
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Senior Associate Dean of Students reports to the Vice President for Student Formation/Dean of Students and creates and directs a comprehensive strategic approach to student community life that is rooted in the historic Christian faith, attentive to restorative justice, and collaborative and caring within a dynamic residential learning community. The Senior Associate Dean sets direction for an exemplary approach to fostering belonging that includes excellent leadership of community through developing and leading a restorative conduct and resolution process. The Senior Associate Dean attends to a vibrant community life at Hope College by cultivating ethical and generous student leaders who are committed to their own flourishing and flourishing of others in a global society. To accomplish this work the Senior Associate Dean of Students holds primary responsibility for the conduct and care work on campus and supervises the Associate Dean of Student Life in order to provide support and collaboration in the work of first year experience, community life and student leadership.
Conduct and Care
Serves as primary student conduct officer, and collaborates with various offices to develop and maintain a robust, faith-based and culturally intelligent approach to student conduct and conflict resolution.
Directs proactive educational efforts to increase students’ awareness and demonstration of ethical community behavior, particularly relating to Hope College’s mission, Virtues of Public Discourse, Christian Aspirations, and Hope Forward Pillars.
Oversees in the administration and interpretation of policies, and procedures relevant to student conduct and conflict resolution matters for individual students (on and off campus) and student groups. Coordinate and/or direct conduct investigations regarding student organizations, including clubs, organizations, fraternities, and sororities.
Manages annual and bi-annual reporting related to student development learning outcomes and KPIs, Drug-Free Act Report, Public Record Requests, and additional reports, as needed.
Serves as the primary point of contact for all student conduct records.
Develops and manages an on-going assessment model to track and report student conduct and behavioral trends for purposes of planning.
Oversees the maintenance and updating of the Maxient database system and the processing of student conduct cases, with administrative support.
Develops, supervises and implements conduct training and presentations related to the student conduct process. Functioning within a matrixed organization, oversees the marketing, recruiting, selection, training, and ongoing development of the Student Standing and Appeals Committee members. Supports the selection, training and ongoing development of college conduct officers (including Residential Life Staff), and advisors. Supervises the conduct-related functions of the Residential Life Staff.
Coordinates the development, review, and revision of all rules, regulations, and procedures relating to student conduct, including Housing policies (in collaboration with the Associate Dean for Residential Life).
Chairs the CARE Team, with direct support from the Student Support Manager. Supervises functions within the Student Support and Retention office, Counseling and Psychological Services, and other offices pertaining to matters of student care, specifically cross-functional work of the CARE team.
Collaborates closely with Disability and Accessibility Resources, Equity and Compliance (Title IX) and other offices that support student accessibility and equity.
Serves as primary threat assessment leader, coordinating threat assessment. Maintains training and certification in threat and risk assessment.
Acts at the direct liaison to campus safety, Holland Police Department, Equity and Compliance office (Title IX) and various campus departments in matters related to student conduct, conflict resolution and campus safety. Assists with data collection for the annual Clery Report.
Represents the department on various divisional, university, state, regional and national committees.
Assists in the preparation and administration of the annual operating budget for student formation.
On behalf of the office of the dean of students, responds to critical student conduct concerns in coordination with campus entities, both internal and external to the College.
Belonging and First Year Experience
In collaboration with the Associate Dean of Student Life, who has direct oversight of orientation, ensures that the college maintains an integrated top-notch onboarding experience for students entering a liberal arts residential collegiate environment.
Collaborates with the Student Support and Retention Office on matters related to first year experience.
With the Student Formation Council, sustains a holistic vision for belonging, hospitality and welcome that is connected to the overall vision for student formation at Hope College and educates students toward the outcomes of Hope Forward.
Community Life and Student Leadership
Works closely with student life and other offices to create and cultivate opportunities for student leadership and service in a global society.
Collaborates with key campus partners to develop student formation-wide student leadership initiatives, collaborating with curricular partners and other partners such as Boerigter Center and Center for Leadership.
Collaborates with the VP/Dean of Students to advise Student Congress, including direct advisement of the Student Congress Appropriations Committee.
Oversees the staff in student life to continue to develop club and organization advising structures, and works to expand those structures to the Student Formation Division.
Supports the Associate Dean of Student Life in maintaining and developing a robust and effective fraternity and sorority life program and cultivate social traditions, student activities, and student engagement across the collegiate community.
Develops and implements tools to measure student engagement across the Student Formation Division and tell the story of the Hope student experience in light of Hope Forward.
General Duties
Act as Vice President for Student Formation/Dean of Students’ designee when needed.
Serve as a key member of the Student Formation Council.
Serve on College governance committees as assigned.
Serve in on-call capacity
Work closely with campus and community partners to ensure that all students are supported throughout their Hope College experience. Engage students personally and through presence at appropriate collegiate events.
Qualifications Requirements
Master’s Degree in Higher Education Administration, Counseling, Clinical Psychology, Social Work or related field.
7-10 years professional experience in student conduct, mediation, Title IX. Experience to include resolution of complex student issues including interfacing with families and other constituents.
Demonstrated commitment to the Christian mission of Hope College, and ability to develop and enact policies, procedures and programs that reflect Hope College’s mission, virtues of public discourse and Christian Aspirations.
Supervisory experience, to include leading and developing effective training.
Ability to cultivate relationships with a wide range of stakeholders.
Experience and knowledge in student conduct administration, policy development, ethics.
Demonstrated ability to work with a diverse campus population.
Demonstrated ability to manage multiple tasks and exercise sound judgment in complex situations.
Strong written and verbal communication skills.
Strong analytical skills.
Excellent emotional intelligence.
Ability to create contexts for belonging, understanding and grace in conduct and resolution processes.
Preferred:
Maxient, NABITA, ASCA knowledge and engagement.
Earned doctorate degree.
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-208SR
Job Posting Open Date 03/05/2024
Job Posting Close Date
Open Until Filled Yes
Is this position available for sponsorship No
Special Instructions to Applicants
Mar 13, 2024
Full time
Position Title Senior Associate Dean of Students
Classification Title Administrative Full Time (.75-1.0 FTE)
Benefits Eligibility Benefits Eligibility
Department Student Development
Job Description
The Senior Associate Dean of Students reports to the Vice President for Student Formation/Dean of Students and creates and directs a comprehensive strategic approach to student community life that is rooted in the historic Christian faith, attentive to restorative justice, and collaborative and caring within a dynamic residential learning community. The Senior Associate Dean sets direction for an exemplary approach to fostering belonging that includes excellent leadership of community through developing and leading a restorative conduct and resolution process. The Senior Associate Dean attends to a vibrant community life at Hope College by cultivating ethical and generous student leaders who are committed to their own flourishing and flourishing of others in a global society. To accomplish this work the Senior Associate Dean of Students holds primary responsibility for the conduct and care work on campus and supervises the Associate Dean of Student Life in order to provide support and collaboration in the work of first year experience, community life and student leadership.
Conduct and Care
Serves as primary student conduct officer, and collaborates with various offices to develop and maintain a robust, faith-based and culturally intelligent approach to student conduct and conflict resolution.
Directs proactive educational efforts to increase students’ awareness and demonstration of ethical community behavior, particularly relating to Hope College’s mission, Virtues of Public Discourse, Christian Aspirations, and Hope Forward Pillars.
Oversees in the administration and interpretation of policies, and procedures relevant to student conduct and conflict resolution matters for individual students (on and off campus) and student groups. Coordinate and/or direct conduct investigations regarding student organizations, including clubs, organizations, fraternities, and sororities.
Manages annual and bi-annual reporting related to student development learning outcomes and KPIs, Drug-Free Act Report, Public Record Requests, and additional reports, as needed.
Serves as the primary point of contact for all student conduct records.
Develops and manages an on-going assessment model to track and report student conduct and behavioral trends for purposes of planning.
Oversees the maintenance and updating of the Maxient database system and the processing of student conduct cases, with administrative support.
Develops, supervises and implements conduct training and presentations related to the student conduct process. Functioning within a matrixed organization, oversees the marketing, recruiting, selection, training, and ongoing development of the Student Standing and Appeals Committee members. Supports the selection, training and ongoing development of college conduct officers (including Residential Life Staff), and advisors. Supervises the conduct-related functions of the Residential Life Staff.
Coordinates the development, review, and revision of all rules, regulations, and procedures relating to student conduct, including Housing policies (in collaboration with the Associate Dean for Residential Life).
Chairs the CARE Team, with direct support from the Student Support Manager. Supervises functions within the Student Support and Retention office, Counseling and Psychological Services, and other offices pertaining to matters of student care, specifically cross-functional work of the CARE team.
Collaborates closely with Disability and Accessibility Resources, Equity and Compliance (Title IX) and other offices that support student accessibility and equity.
Serves as primary threat assessment leader, coordinating threat assessment. Maintains training and certification in threat and risk assessment.
Acts at the direct liaison to campus safety, Holland Police Department, Equity and Compliance office (Title IX) and various campus departments in matters related to student conduct, conflict resolution and campus safety. Assists with data collection for the annual Clery Report.
Represents the department on various divisional, university, state, regional and national committees.
Assists in the preparation and administration of the annual operating budget for student formation.
On behalf of the office of the dean of students, responds to critical student conduct concerns in coordination with campus entities, both internal and external to the College.
Belonging and First Year Experience
In collaboration with the Associate Dean of Student Life, who has direct oversight of orientation, ensures that the college maintains an integrated top-notch onboarding experience for students entering a liberal arts residential collegiate environment.
Collaborates with the Student Support and Retention Office on matters related to first year experience.
With the Student Formation Council, sustains a holistic vision for belonging, hospitality and welcome that is connected to the overall vision for student formation at Hope College and educates students toward the outcomes of Hope Forward.
Community Life and Student Leadership
Works closely with student life and other offices to create and cultivate opportunities for student leadership and service in a global society.
Collaborates with key campus partners to develop student formation-wide student leadership initiatives, collaborating with curricular partners and other partners such as Boerigter Center and Center for Leadership.
Collaborates with the VP/Dean of Students to advise Student Congress, including direct advisement of the Student Congress Appropriations Committee.
Oversees the staff in student life to continue to develop club and organization advising structures, and works to expand those structures to the Student Formation Division.
Supports the Associate Dean of Student Life in maintaining and developing a robust and effective fraternity and sorority life program and cultivate social traditions, student activities, and student engagement across the collegiate community.
Develops and implements tools to measure student engagement across the Student Formation Division and tell the story of the Hope student experience in light of Hope Forward.
General Duties
Act as Vice President for Student Formation/Dean of Students’ designee when needed.
Serve as a key member of the Student Formation Council.
Serve on College governance committees as assigned.
Serve in on-call capacity
Work closely with campus and community partners to ensure that all students are supported throughout their Hope College experience. Engage students personally and through presence at appropriate collegiate events.
Qualifications Requirements
Master’s Degree in Higher Education Administration, Counseling, Clinical Psychology, Social Work or related field.
7-10 years professional experience in student conduct, mediation, Title IX. Experience to include resolution of complex student issues including interfacing with families and other constituents.
Demonstrated commitment to the Christian mission of Hope College, and ability to develop and enact policies, procedures and programs that reflect Hope College’s mission, virtues of public discourse and Christian Aspirations.
Supervisory experience, to include leading and developing effective training.
Ability to cultivate relationships with a wide range of stakeholders.
Experience and knowledge in student conduct administration, policy development, ethics.
Demonstrated ability to work with a diverse campus population.
Demonstrated ability to manage multiple tasks and exercise sound judgment in complex situations.
Strong written and verbal communication skills.
Strong analytical skills.
Excellent emotional intelligence.
Ability to create contexts for belonging, understanding and grace in conduct and resolution processes.
Preferred:
Maxient, NABITA, ASCA knowledge and engagement.
Earned doctorate degree.
Physical Demands This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.
Pre-employment Screenings All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.
Posting Detail Information
Posting Number 2023-208SR
Job Posting Open Date 03/05/2024
Job Posting Close Date
Open Until Filled Yes
Is this position available for sponsorship No
Special Instructions to Applicants
The College of Charleston
Charleston, South Carolina
Law Enforcement Dispatcher
Posting Details
POSTING INFORMATION
Internal Title
Law Enforcement Dispatcher
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Public Safety
Job Purpose
Under general supervision, operates the base radio station for College of Charleston Public Safety and Fire and EMS as well as interagency radio systems with the Charleston County Consolidated Dispatch and directs officers promptly to emergency and other locations. Operates the Vision CAD (computer-aided dispatch), NCIC teletype, telephone & fire alarm systems operations and the Cougar Alert system maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events.
Minimum Requirements
A high school diploma. Entry-level work experience with voice communications systems or central switchboard operations. An associate degree in a technical communications discipline may be substituted for the required experience. Knowledge of FCC rules and regulations is a plus. Must be SLED / NCIC certified in teletype procedures or receive certification within six months of appointment. Previous dispatching experience in police environment is a plus. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Ability to work under stressful situations. Ability to identify problems & relevant issues, break situations down into components, understand relationships, come up with alternative solutions, and arrive at sound conclusions using a logical approach. Ability to prioritize and multi-task under stressful conditions is essential. Must be able to monitor audible & visual security alarms & observation devices. Knowledge of applicable FCC and other rules, regulations and policies. Ability to successfully complete the mandated training requirement within six months of hire. Proficient with using a computer keyboard. Must demonstrate a commitment to continuous quality improvement through participation, teamwork, collaboration, cooperation and service.
Additional Comments Regarding Position
Work involves shift work and some overtime. Schedule requires position to rotate through all shifts to include 0700-1500, 1500-2300, and 2300-0700, with Holidays and weekends required. The position may be subject to schedule changes for emergency situations to meet the needs of the College of Charleston. Comes in telephone contact on daily basis with faculty, staff, students, employees & visitors. Must have demonstrated customer service skills and verbal communication skills.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $42,500
Posting Date
02/29/2024
Closing Date
03/14/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024033
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15076
Job Duties
Job Duties
Activity
1. Operates the base radio station and directs officers promptly to emergency and other locations. Operates the ( NCIC ) National Crime Information Center Teletype to obtain information on vehicle registration, securities, boats, guns, checks, warrants, etc. Answers all non-emergency & emergency telephone lines. Obtains and records pertinent information regarding the nature and urgency of the situation. Determines appropriate response and expeditiously alerts responding units via radio or telephone. Dispatches officer(s) to assist &/or investigate situation. Operates the Visions CAD (computer-aided dispatch). Maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events. Activates the Cougar Alert System for emergencies on campus.
Essential or Marginal
Essential
Percent of Time
40
Activity
2. Monitors fire and intrusion alarms and assists in the resetting of these alarms. Monitors CCTVs, observing unusual activities occurring in certain areas, dispatching officers as required. Dispatches officers when alarms are sounded.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Regularly monitors communication equipment, systems and resources daily, including burglar alarms, fire alarms, national weather service, local law enforcement channels, hurricane tracking (storm), Hazardous Waste information, SLED / NCIC teletype, TDD machines, dispatch radio and voice recorder.
Essential or Marginal
Essential
Percent of Time
20
Activity
4. Monitors and sends messages on a Teletype. Obtains information on CCHRand vehicle registrations. Adheres to ‘10 Minute Hit’ policy.
Essential or Marginal
Essential
Percent of Time
10
Activity
5. Updates the FI cards of Adult, Juveniles and information only cards. Assists with updating and verifying communication related entries in the CAD system (i.e. address changes). Assists with updating building access lists, keeping forms in stock, and completing the monthly TDD report. Keeps abreast of changes in the General Orders, Operation Plans and Emergency Plans. Promotes departmental goals to deliver outstanding customer support and assistance.
Essential or Marginal
Marginal
Percent of Time
5
Mar 01, 2024
Full time
Law Enforcement Dispatcher
Posting Details
POSTING INFORMATION
Internal Title
Law Enforcement Dispatcher
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Public Safety
Job Purpose
Under general supervision, operates the base radio station for College of Charleston Public Safety and Fire and EMS as well as interagency radio systems with the Charleston County Consolidated Dispatch and directs officers promptly to emergency and other locations. Operates the Vision CAD (computer-aided dispatch), NCIC teletype, telephone & fire alarm systems operations and the Cougar Alert system maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events.
Minimum Requirements
A high school diploma. Entry-level work experience with voice communications systems or central switchboard operations. An associate degree in a technical communications discipline may be substituted for the required experience. Knowledge of FCC rules and regulations is a plus. Must be SLED / NCIC certified in teletype procedures or receive certification within six months of appointment. Previous dispatching experience in police environment is a plus. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Ability to work under stressful situations. Ability to identify problems & relevant issues, break situations down into components, understand relationships, come up with alternative solutions, and arrive at sound conclusions using a logical approach. Ability to prioritize and multi-task under stressful conditions is essential. Must be able to monitor audible & visual security alarms & observation devices. Knowledge of applicable FCC and other rules, regulations and policies. Ability to successfully complete the mandated training requirement within six months of hire. Proficient with using a computer keyboard. Must demonstrate a commitment to continuous quality improvement through participation, teamwork, collaboration, cooperation and service.
Additional Comments Regarding Position
Work involves shift work and some overtime. Schedule requires position to rotate through all shifts to include 0700-1500, 1500-2300, and 2300-0700, with Holidays and weekends required. The position may be subject to schedule changes for emergency situations to meet the needs of the College of Charleston. Comes in telephone contact on daily basis with faculty, staff, students, employees & visitors. Must have demonstrated customer service skills and verbal communication skills.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $42,500
Posting Date
02/29/2024
Closing Date
03/14/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024033
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15076
Job Duties
Job Duties
Activity
1. Operates the base radio station and directs officers promptly to emergency and other locations. Operates the ( NCIC ) National Crime Information Center Teletype to obtain information on vehicle registration, securities, boats, guns, checks, warrants, etc. Answers all non-emergency & emergency telephone lines. Obtains and records pertinent information regarding the nature and urgency of the situation. Determines appropriate response and expeditiously alerts responding units via radio or telephone. Dispatches officer(s) to assist &/or investigate situation. Operates the Visions CAD (computer-aided dispatch). Maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events. Activates the Cougar Alert System for emergencies on campus.
Essential or Marginal
Essential
Percent of Time
40
Activity
2. Monitors fire and intrusion alarms and assists in the resetting of these alarms. Monitors CCTVs, observing unusual activities occurring in certain areas, dispatching officers as required. Dispatches officers when alarms are sounded.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Regularly monitors communication equipment, systems and resources daily, including burglar alarms, fire alarms, national weather service, local law enforcement channels, hurricane tracking (storm), Hazardous Waste information, SLED / NCIC teletype, TDD machines, dispatch radio and voice recorder.
Essential or Marginal
Essential
Percent of Time
20
Activity
4. Monitors and sends messages on a Teletype. Obtains information on CCHRand vehicle registrations. Adheres to ‘10 Minute Hit’ policy.
Essential or Marginal
Essential
Percent of Time
10
Activity
5. Updates the FI cards of Adult, Juveniles and information only cards. Assists with updating and verifying communication related entries in the CAD system (i.e. address changes). Assists with updating building access lists, keeping forms in stock, and completing the monthly TDD report. Keeps abreast of changes in the General Orders, Operation Plans and Emergency Plans. Promotes departmental goals to deliver outstanding customer support and assistance.
Essential or Marginal
Marginal
Percent of Time
5
$52,339 or higher DOQ + Full-Time County Benefits .
James City County’s Colonial Community Corrections Agency is seeking an individual to perform experienced professional work providing supervision for assigned staff responsible for supervision of defendants referred to pretrial supervision by the courts or a magistrate.
Responsibilities:
Supervises assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work and related activities; and oversees special projects by way of pretrial research, study and development.
Assists in the interpretation of policy, protocol, and procedures for the benefit of assigned staff.
Supervises small caseload using Evidence Based Practices (EBP), supervision guidelines, and standards as set by Colonial Community Corrections (CCC) Standard Operation Procedure (SOP) and the Department of Criminal Justice Services (DCJS). • Documents, in accordance with SOP, all supervision contacts; ensures objectives/conditions are conveyed to and understood by defendant; monitors and documents progress of client toward set objectives/conditions; performs on-site drug and/or alcohol tests.
Review and approve pretrial reports and correspondence.
Requirements:
Any combination of education and experience equivalent to a bachelor’s degree in criminal justice, human services or related field; considerable experience as a probation officer and, some experience in adult probation, criminal justice or a related field.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of best practices as it relates to pretrial supervision; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff.
Skill in computer software, especially Microsoft Office Suite.
Ability to plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59PM EST on 03/15/2024. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Feb 23, 2024
Full time
$52,339 or higher DOQ + Full-Time County Benefits .
James City County’s Colonial Community Corrections Agency is seeking an individual to perform experienced professional work providing supervision for assigned staff responsible for supervision of defendants referred to pretrial supervision by the courts or a magistrate.
Responsibilities:
Supervises assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work and related activities; and oversees special projects by way of pretrial research, study and development.
Assists in the interpretation of policy, protocol, and procedures for the benefit of assigned staff.
Supervises small caseload using Evidence Based Practices (EBP), supervision guidelines, and standards as set by Colonial Community Corrections (CCC) Standard Operation Procedure (SOP) and the Department of Criminal Justice Services (DCJS). • Documents, in accordance with SOP, all supervision contacts; ensures objectives/conditions are conveyed to and understood by defendant; monitors and documents progress of client toward set objectives/conditions; performs on-site drug and/or alcohol tests.
Review and approve pretrial reports and correspondence.
Requirements:
Any combination of education and experience equivalent to a bachelor’s degree in criminal justice, human services or related field; considerable experience as a probation officer and, some experience in adult probation, criminal justice or a related field.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of best practices as it relates to pretrial supervision; leadership techniques, principles and procedures to assign work, schedule, supervise, train and evaluate the work of assigned staff.
Skill in computer software, especially Microsoft Office Suite.
Ability to plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59PM EST on 03/15/2024. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered. Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Multnomah County Dept. of Community Justice
Portland, Oregon
Are you a motivated community justice leader with a positive attitude and experience managing cross cultural programs?
Are you committed to helping adults involved in the criminal justice system turn their lives around to create a better future?
As a Community Justice Manager with Multnomah County's Department of Community Justice, you will be planning, directing and evaluating programs and staff delivering services to adults on formal community supervision. Your exceptional interpersonal skills, knowledge and understanding of the dynamics, cycles and impact of addiction, violence, mental illness and sexual offenses will help create positive change.
The Department of Community Justice is looking for innovative leaders who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
This recruitment will be used to fill positions within our Adult Services Division.
About the Adult Services Division:
The Adult Services Division (ASD) promotes public safety and strives to reduce recidivism while supervising over 4,000 adults sentenced to probation or released from custody on parole. Adults on supervision are held accountable through a balance of supervision, services, and sanctions designed to develop necessary skills for success, while effectively using public resources. The Division works closely with community members and partners using research and proven methods to promote positive change in the adults we supervise.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises over 4,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal Applicants:
After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
Equivalent to a Bachelor's degree with major coursework in sociology, psychology, criminal justice, administration of justice, social work or equivalent years of experience in a related field.
Must be able to pass a thorough background investigation, including being fingerprinted.
Community Justice Managers in the Adult Services Division will be required to be a certified sworn officer or the ability to become a certified sworn officer within eighteen months of hire by the Department of Public Safety Standards and Training (DPSST).
Must be a United States citizen.
Must successfully pass a physical examination and psychological evaluation (pre employment).
Must be able to exercise the powers of arrest.
May be required to carry a firearm and to supervise armed Probation and Parole Officers.
Must be able to travel to various offices/ buildings throughout Multnomah County in a timely manner.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Experience working with case management models, evidenced based practices and fidelity and continuous quality improvement.
Experience in program management and managing cross-culturally, including but not limited to: planning, organizing, staffing, directing, controlling and implementing an identified plan/concept within a diverse team and managing, leading and enhancing talents, strengths and abilities of a team.
More than 2 years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide all the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/Interviews Background Investigation/Fingerprinting Physical Examination and Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This salaried position is not eligible for overtime.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: DCJ East - North @ 1245 SE 122nd Ave, Portland
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Feb 22, 2024
Full time
Are you a motivated community justice leader with a positive attitude and experience managing cross cultural programs?
Are you committed to helping adults involved in the criminal justice system turn their lives around to create a better future?
As a Community Justice Manager with Multnomah County's Department of Community Justice, you will be planning, directing and evaluating programs and staff delivering services to adults on formal community supervision. Your exceptional interpersonal skills, knowledge and understanding of the dynamics, cycles and impact of addiction, violence, mental illness and sexual offenses will help create positive change.
The Department of Community Justice is looking for innovative leaders who can demonstrate expertise in the following areas:
Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.
Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.
Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.
Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision, mission, and goals of the organization.
Team Building: You will develop, inspire, and foster employees to work collaboratively.
Organizational Savviness: You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.
Delivery: You will ensure services are provided by quality processes through monitoring and understanding.
Outcomes: You achieve quality outcomes for the individual, the organization, and the county.
Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.
Functional/Technical: You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.
This recruitment will be used to fill positions within our Adult Services Division.
About the Adult Services Division:
The Adult Services Division (ASD) promotes public safety and strives to reduce recidivism while supervising over 4,000 adults sentenced to probation or released from custody on parole. Adults on supervision are held accountable through a balance of supervision, services, and sanctions designed to develop necessary skills for success, while effectively using public resources. The Division works closely with community members and partners using research and proven methods to promote positive change in the adults we supervise.
WORKFORCE EQUITY
At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.
DEPARTMENT OF COMMUNITY JUSTICE
Vision ~ Community Safety through Positive Change
The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.
The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises over 4,000 justice-involved individuals annually and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for approximately 500 youth on formal and informal community supervision.
More general information about the Department of Community Justice including our mission, vision, and strategies can be found at: www.multco.us/dcj .
The Department of Community Justice's Strategic Plan (Executive Summary and Full report) can be found at: https://multco.us/file/68223/download .
Serving the Public, Even During Disasters
Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.
Internal Applicants:
After you have applied, you will receive the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you fill out and submit the Oregon Veteran Preference Questionnaire.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.
Minimum Qualifications/Transferable Skills*:
Three years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
Equivalent to a Bachelor's degree with major coursework in sociology, psychology, criminal justice, administration of justice, social work or equivalent years of experience in a related field.
Must be able to pass a thorough background investigation, including being fingerprinted.
Community Justice Managers in the Adult Services Division will be required to be a certified sworn officer or the ability to become a certified sworn officer within eighteen months of hire by the Department of Public Safety Standards and Training (DPSST).
Must be a United States citizen.
Must successfully pass a physical examination and psychological evaluation (pre employment).
Must be able to exercise the powers of arrest.
May be required to carry a firearm and to supervise armed Probation and Parole Officers.
Must be able to travel to various offices/ buildings throughout Multnomah County in a timely manner.
Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
Experience working with case management models, evidenced based practices and fidelity and continuous quality improvement.
Experience in program management and managing cross-culturally, including but not limited to: planning, organizing, staffing, directing, controlling and implementing an identified plan/concept within a diverse team and managing, leading and enhancing talents, strengths and abilities of a team.
More than 2 years of supervisor or lead experience working in Community Justice, Probation/Parole, Corrections or other Human Services fields.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING AND EVALUATION:
The Application Packet:
Please be sure to provide all the materials below in your application submission:
Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.
Cover Letter (optional): Please explain why you are applying for this position and describe your leadership experience in a public safety setting or in a human services setting.
The Selection Process: For details about how we typically screen applications, review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/Interviews Background Investigation/Fingerprinting Physical Examination and Psychological Evaluation
ADDITIONAL INFORMATION
Type of Position: This salaried position is not eligible for overtime.
Type: Non-Represented
FLSA: Exempt
Schedule: Monday – Friday, 40 hours per week
Location: DCJ East - North @ 1245 SE 122nd Ave, Portland
Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:
Health insurance (medical, dental, vision).
Qualify for a defined benefit pension after five years of vesting; we pick up the employee's share of the retirement contribution (6% of subject wages).
Generous paid leave (vacation, sick, parental, bereavement, military etc.)
Life insurance, short-term and long-term disability insurance
Optional deferred compensation and flexible spending accounts
Access to a free annual Trimet bus pass
Access to wellness resources
The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice.
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Job Summary
Are you looking for a part-time job? Do you enjoy helping others? If yes, Hawkeye Community College might be the place for you. Hawkeye Community College currently seeking to hire Public Safety Officers.
Public Safety Officers protect the Hawkeye Community College community from hazards such as fire, natural disaster, and crime while patrolling the main campus and/or other Hawkeye Community College sites. Additionally, Public Safety Officers may be called upon to provide first aid, investigate suspicious activity, interview witnesses, prepare detailed reports, and participate in emergency drills, demonstrations, and trainings.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Responds to calls for service and alarms.
Patrols campus on foot as well as utilizing the Public Safety vehicle.
Reports any criminal activity, fire, or other safety concerns to proper authorities.
Physically secures the campus after close of business.
Monitors various mechanical equipment throughout shift.
Performs other duties as assigned.
Minimum Qualifications
High School Diploma or equivalent.
Demonstrated ability to comprehend and carry out public safety policies, procedures, and regulations as well as write and prepare comprehensive records and reports.
CPR/First Aid certification required or ability to obtain within the first 3 months of employment.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Must be able to lift up to 50 lbs.
Demonstrated ability to provide excellent customer service, maintain student confidence and protect operational integrity.
Demonstrated ability to work flexible hours including evening and weekend hours.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Public Safety/Private Security experience.
Police Science/Criminal Justice Students.
Employment Status
Non-exempt, part-time position working up to approximately 9 hour shifts with a total of 20 hours or less a week.
This position pays $15 per hour.
Working Conditions
Anticipated schedule is flexible and includes days, nights or occasional weekends.
Frequent exposure to outside weather conditions.
Occasional exposure to noise from machinery.
Requires skills for succeeding in an educational environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an educational setting as well as in a combination of indoor and outdoor environments. Outdoor environments may become susceptible to inclement weather conditions. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Wednesday, February 21, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 06, 2024
Part time
Job Summary
Are you looking for a part-time job? Do you enjoy helping others? If yes, Hawkeye Community College might be the place for you. Hawkeye Community College currently seeking to hire Public Safety Officers.
Public Safety Officers protect the Hawkeye Community College community from hazards such as fire, natural disaster, and crime while patrolling the main campus and/or other Hawkeye Community College sites. Additionally, Public Safety Officers may be called upon to provide first aid, investigate suspicious activity, interview witnesses, prepare detailed reports, and participate in emergency drills, demonstrations, and trainings.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Responds to calls for service and alarms.
Patrols campus on foot as well as utilizing the Public Safety vehicle.
Reports any criminal activity, fire, or other safety concerns to proper authorities.
Physically secures the campus after close of business.
Monitors various mechanical equipment throughout shift.
Performs other duties as assigned.
Minimum Qualifications
High School Diploma or equivalent.
Demonstrated ability to comprehend and carry out public safety policies, procedures, and regulations as well as write and prepare comprehensive records and reports.
CPR/First Aid certification required or ability to obtain within the first 3 months of employment.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Must be able to lift up to 50 lbs.
Demonstrated ability to provide excellent customer service, maintain student confidence and protect operational integrity.
Demonstrated ability to work flexible hours including evening and weekend hours.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Public Safety/Private Security experience.
Police Science/Criminal Justice Students.
Employment Status
Non-exempt, part-time position working up to approximately 9 hour shifts with a total of 20 hours or less a week.
This position pays $15 per hour.
Working Conditions
Anticipated schedule is flexible and includes days, nights or occasional weekends.
Frequent exposure to outside weather conditions.
Occasional exposure to noise from machinery.
Requires skills for succeeding in an educational environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an educational setting as well as in a combination of indoor and outdoor environments. Outdoor environments may become susceptible to inclement weather conditions. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Priority screening is set to begin on Wednesday, February 21, 2024. Completed applications, along with the required materials, received after the priority screening date will be considered at the discretion of the college.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Animal Control Officer
$42,734/year + Full-Time County Benefits .
James City County’s Police Department is hiring an Animal Control Officer to perform responsible animal control work enforcing local city, County and state animal protection and control laws and regulations.
Responsibilities:
Enforces city, County and state laws pertaining to animal control, with primary emphasis on dog control; routinely patrols areas for violations of the leash control ordinance; picks up and impounds stray domestic animals; captures sick and injured small wildlife; issues warnings and summonses and provides relevant court testimony in the prosecution of violators.
Investigate all animal bite reports.
Investigates all animal complaints including those of uncontrolled animals and cruelty to animals; advises on legal resources or makes dispositions in accordance with findings and applicable resources; investigates claims resulting from damage cause by dogs to livestock and fowl.
Responds to citizen inquiries; verifies licenses; files offense and incident reports and maintains service logs; reviews records to identify owners of impounded animals; shares on-call duty.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in animal control work.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of laws and ordinances governing animal protection and control; the care and characteristics of domestic animals; and hazards and safety practices involved in animal control and handling work.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to think clearly and act quickly in emergency situations; prepare and maintain reports; and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Jan 18, 2024
Full time
Animal Control Officer
$42,734/year + Full-Time County Benefits .
James City County’s Police Department is hiring an Animal Control Officer to perform responsible animal control work enforcing local city, County and state animal protection and control laws and regulations.
Responsibilities:
Enforces city, County and state laws pertaining to animal control, with primary emphasis on dog control; routinely patrols areas for violations of the leash control ordinance; picks up and impounds stray domestic animals; captures sick and injured small wildlife; issues warnings and summonses and provides relevant court testimony in the prosecution of violators.
Investigate all animal bite reports.
Investigates all animal complaints including those of uncontrolled animals and cruelty to animals; advises on legal resources or makes dispositions in accordance with findings and applicable resources; investigates claims resulting from damage cause by dogs to livestock and fowl.
Responds to citizen inquiries; verifies licenses; files offense and incident reports and maintains service logs; reviews records to identify owners of impounded animals; shares on-call duty.
Requirements:
Any combination of education and experience equivalent to a high school diploma; some experience in animal control work.
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of laws and ordinances governing animal protection and control; the care and characteristics of domestic animals; and hazards and safety practices involved in animal control and handling work.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to think clearly and act quickly in emergency situations; prepare and maintain reports; and maintain effective working relationships with other employees and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Probation Officer I/II
$45,704 – 48,903 / year or higher DOQ + Full-Time County Benefits .
James City County’s Colonial Community Corrections Agency seeks an individual to perform responsible work providing effective supervision for assigned clients who are diverted to Colonial Community Corrections (CCC).
There are two levels of Probation/Pretrial Officer distinguished by the level of work performed and the qualifications of the employee.
Probation Officer I: $45,704 / year or higher DOQ
Probation Officer II: $48,903 / year or higher DOQ
Responsibilities:
[Probation] Supervises offenders using Evidence Based Practices, supervision guidelines and standards as set by agency policy and the Department of Criminal Justice Services; assesses offender risk/needs and makes appropriate referrals for services; develops case plans on medium and high-risk cases; assigns community service placement for client; monitors performance; monitors and schedules payment of costs, fines and restitution; conducts criminal history checks; performs onsite tests to detect presence of illicit drugs and/or alcohol.
[Pretrial] Supervises defendants placed on pretrial supervision by the Courts or Magistrates in accordance with the conditions and terms of their bail and in accordance with agency policy; conducts investigations of potential pretrial defendants by gathering background information regarding criminal history and other social history information; assesses risk/needs of Defendant through use of the Virginia Pretrial Risk Assessment Instrument; notifies supervised clients of court dates and assists them in attending court when necessary; informs the court promptly of compliance or noncompliance that may warrant modification of release conditions and of any arrest of a supervised client pending trial; recommends modification of release conditions to the Commonwealth Attorney and the referring Court.
Prepares progress reports for the Courts and provide testimony for the Agency Director and staff, the Department of Criminal Justice and the court system, as necessary.
Documents supervision contacts; ensures objectives/conditions are conveyed to and understood by client; monitors and documents progress of client toward set objectives/conditions; performs on-site drug and/or alcohol tests.
Requirements:
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the Criminal Justice System; and, some knowledge of interviewing and assessing client behavior.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to display a professional demeanor that is conducive to motivating offender change; ability to adapt, modify and change in accordance with best practices as they are implemented within the agency; plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59pm EST on 12/15/23. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 06, 2023
Full time
Probation Officer I/II
$45,704 – 48,903 / year or higher DOQ + Full-Time County Benefits .
James City County’s Colonial Community Corrections Agency seeks an individual to perform responsible work providing effective supervision for assigned clients who are diverted to Colonial Community Corrections (CCC).
There are two levels of Probation/Pretrial Officer distinguished by the level of work performed and the qualifications of the employee.
Probation Officer I: $45,704 / year or higher DOQ
Probation Officer II: $48,903 / year or higher DOQ
Responsibilities:
[Probation] Supervises offenders using Evidence Based Practices, supervision guidelines and standards as set by agency policy and the Department of Criminal Justice Services; assesses offender risk/needs and makes appropriate referrals for services; develops case plans on medium and high-risk cases; assigns community service placement for client; monitors performance; monitors and schedules payment of costs, fines and restitution; conducts criminal history checks; performs onsite tests to detect presence of illicit drugs and/or alcohol.
[Pretrial] Supervises defendants placed on pretrial supervision by the Courts or Magistrates in accordance with the conditions and terms of their bail and in accordance with agency policy; conducts investigations of potential pretrial defendants by gathering background information regarding criminal history and other social history information; assesses risk/needs of Defendant through use of the Virginia Pretrial Risk Assessment Instrument; notifies supervised clients of court dates and assists them in attending court when necessary; informs the court promptly of compliance or noncompliance that may warrant modification of release conditions and of any arrest of a supervised client pending trial; recommends modification of release conditions to the Commonwealth Attorney and the referring Court.
Prepares progress reports for the Courts and provide testimony for the Agency Director and staff, the Department of Criminal Justice and the court system, as necessary.
Documents supervision contacts; ensures objectives/conditions are conveyed to and understood by client; monitors and documents progress of client toward set objectives/conditions; performs on-site drug and/or alcohol tests.
Requirements:
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the Criminal Justice System; and, some knowledge of interviewing and assessing client behavior.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to display a professional demeanor that is conducive to motivating offender change; ability to adapt, modify and change in accordance with best practices as they are implemented within the agency; plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59pm EST on 12/15/23. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Pretrial/Probation Officer I/II
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$21.97 - $23.51 / hour or higher DOQ + Partial County Benefits . Part-time positions available (28 hours/week).
Colonial Community Corrections Agency seeks an individual to perform responsible work providing effective supervision for assigned clients who are diverted to Colonial Community Corrections (CCC).
There are two levels of Probation/Pretrial Officer distinguished by the level of work performed and the qualifications of the employee.
/Probation Officer I: $21.97 / hour or higher DOQ
Pretrial/Probation Officer II: $23.51 / hour or higher DOQ
Responsibilities:
[Probation] Supervises offenders using Evidence Based Practices, supervision guidelines and standards as set by agency policy and the Department of Criminal Justice Services; assesses offender risk/needs and makes appropriate referrals for services; develops case plans on medium and high-risk cases; assigns community service placement for client; monitors performance; monitors and schedules payment of costs, fines and restitution; conducts criminal history checks; performs onsite tests to detect presence of illicit drugs and/or alcohol.
[Pretrial] Supervises defendants placed on pretrial supervision by the Courts or Magistrates in accordance with the conditions and terms of their bail and in accordance with agency policy; conducts investigations of potential pretrial defendants by gathering background information regarding criminal history and other social history information; assesses risk/needs of Defendant through use of the Virginia Pretrial Risk Assessment Instrument; notifies supervised clients of court dates and assists them in attending court when necessary; informs the court promptly of compliance or noncompliance that may warrant modification of release conditions and of any arrest of a supervised client pending trial; recommends modification of release conditions to the Commonwealth Attorney and the referring Court.
Prepares progress reports for the Courts and provides testimony for the Agency Director and staff, the Department of Criminal Justice, and the court system, as necessary.
Documents supervision contacts; ensures objectives/conditions are conveyed to and understood by client; monitors and documents progress of client toward set objectives/conditions; performs on-site drug and/or alcohol tests.
Requirements
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the Criminal Justice System; and, some knowledge of interviewing and assessing client behavior.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to display a professional demeanor that is conducive to motivating offender change; ability to adapt, modify and change in accordance with best practices as they are implemented within the agency; plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police, and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59PM EST on 11/03/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Oct 20, 2023
Part time
Pretrial/Probation Officer I/II
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$21.97 - $23.51 / hour or higher DOQ + Partial County Benefits . Part-time positions available (28 hours/week).
Colonial Community Corrections Agency seeks an individual to perform responsible work providing effective supervision for assigned clients who are diverted to Colonial Community Corrections (CCC).
There are two levels of Probation/Pretrial Officer distinguished by the level of work performed and the qualifications of the employee.
/Probation Officer I: $21.97 / hour or higher DOQ
Pretrial/Probation Officer II: $23.51 / hour or higher DOQ
Responsibilities:
[Probation] Supervises offenders using Evidence Based Practices, supervision guidelines and standards as set by agency policy and the Department of Criminal Justice Services; assesses offender risk/needs and makes appropriate referrals for services; develops case plans on medium and high-risk cases; assigns community service placement for client; monitors performance; monitors and schedules payment of costs, fines and restitution; conducts criminal history checks; performs onsite tests to detect presence of illicit drugs and/or alcohol.
[Pretrial] Supervises defendants placed on pretrial supervision by the Courts or Magistrates in accordance with the conditions and terms of their bail and in accordance with agency policy; conducts investigations of potential pretrial defendants by gathering background information regarding criminal history and other social history information; assesses risk/needs of Defendant through use of the Virginia Pretrial Risk Assessment Instrument; notifies supervised clients of court dates and assists them in attending court when necessary; informs the court promptly of compliance or noncompliance that may warrant modification of release conditions and of any arrest of a supervised client pending trial; recommends modification of release conditions to the Commonwealth Attorney and the referring Court.
Prepares progress reports for the Courts and provides testimony for the Agency Director and staff, the Department of Criminal Justice, and the court system, as necessary.
Documents supervision contacts; ensures objectives/conditions are conveyed to and understood by client; monitors and documents progress of client toward set objectives/conditions; performs on-site drug and/or alcohol tests.
Requirements
Must possess, or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of the Criminal Justice System; and, some knowledge of interviewing and assessing client behavior.
Skill in use of computer software, especially Microsoft Office Suite.
Ability to display a professional demeanor that is conducive to motivating offender change; ability to adapt, modify and change in accordance with best practices as they are implemented within the agency; plan and organize work; communicate effectively both orally and in writing; establish and maintain effective working relationships with court personnel, such as judges, lawyers, commonwealth attorneys, sheriffs, police, and other criminal justice employees.
Click here for full job description. Accepting applications until 11:59PM EST on 11/03/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Are you a law enforcement professional looking to join a team that’s centered around UPMC’s core values of Quality and Safety? UPMC is excited to be hiring for multiple Police Officer opportunities at hospitals in and around the Pittsburgh area and across Pennsylvania. Schedules will vary. The position title and starting wage will vary by the work location.
Why Choose UPMC?
Whether you are just starting your law enforcement career, retired, considering retirement, or looking for a change of pace from traditional law enforcement, UPMC offers:
Generous Sign-On Bonus of $1500 with a 2-year work commitment (Full Time)
Promotional opportunities, including police officer career step after 18 months and leadership positions. The police officer career step requires Advanced Level IAHSS Certification (International Association for Healthcare Security and Safety) and a solid/strong performance rating.
Shift differential of $1.60/hour
Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents
Police Officers maintain a safe and secure environment for patients, visitors, staff, and all UPMC-owned and adjacent properties. Enforces UPMC rules and regulations for both employees and the public. Establish a uniformed police presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity, investigate criminal events, document activities, and take appropriate police action when necessary. Monitors security, fire, and environmental alarms. Reacts to and resolves problems, disputes, and unusual circumstances as necessary. Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment. Serves as a first responder to any violent act occurring at a UPMC location. Will be armed with a firearm. Oversees the operations of assigned shifts and formally conducts the daily operations of the department. Organizes and assigns work, and provides daily instruction to staff regarding specific duties and assignments.
Oct 05, 2023
Full time
Are you a law enforcement professional looking to join a team that’s centered around UPMC’s core values of Quality and Safety? UPMC is excited to be hiring for multiple Police Officer opportunities at hospitals in and around the Pittsburgh area and across Pennsylvania. Schedules will vary. The position title and starting wage will vary by the work location.
Why Choose UPMC?
Whether you are just starting your law enforcement career, retired, considering retirement, or looking for a change of pace from traditional law enforcement, UPMC offers:
Generous Sign-On Bonus of $1500 with a 2-year work commitment (Full Time)
Promotional opportunities, including police officer career step after 18 months and leadership positions. The police officer career step requires Advanced Level IAHSS Certification (International Association for Healthcare Security and Safety) and a solid/strong performance rating.
Shift differential of $1.60/hour
Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents
Police Officers maintain a safe and secure environment for patients, visitors, staff, and all UPMC-owned and adjacent properties. Enforces UPMC rules and regulations for both employees and the public. Establish a uniformed police presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity, investigate criminal events, document activities, and take appropriate police action when necessary. Monitors security, fire, and environmental alarms. Reacts to and resolves problems, disputes, and unusual circumstances as necessary. Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment. Serves as a first responder to any violent act occurring at a UPMC location. Will be armed with a firearm. Oversees the operations of assigned shifts and formally conducts the daily operations of the department. Organizes and assigns work, and provides daily instruction to staff regarding specific duties and assignments.
Police Officer I/II
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$54,810 / year or higher DOQ + Full-Time County Benefits .
Signing Bonus: $5,000 (half paid upon hire, half paid after field training)
Education Incentive: $3,000 for a bachelor's degree or higher or $1,500 for an associate degree, or 60 earned credit hours from an accredited college or university (amount is added to your salary)
The James City County Police Department is looking for motivated candidates to perform responsible, experienced, advanced-level protective service work. Applicants without current Virginia BLE certification as a law enforcement officer would attend the January 2024 or July 2024 police academy. Applicants already certified would start sooner and would only have to complete field training.
As a Police Officer, you will enforce state and local laws, respond to service calls, maintain visibility for crime deterrence, and carry out patrol duties and tasks related to protecting life, property, and law enforcement. You will conduct investigations according to departmental policies and with minimal supervision while recognizing and addressing potential risks, hazardous exposure, and personal danger.
The Police Department (JCCPD) boasts over 100 sworn law enforcement officers and responds to more than 22,000 calls for service annually. JCCPD provides comprehensive law enforcement services to the citizens and visitors of James City County through its three divisions: Operations, Support Services, and Administrative Services. Every patrol officer is assigned a vehicle and equipped with uniforms and state-of-the-art gear, including RADAR, Alco-sensor FST, flashlight, TASER, Glock 9mm handgun, body-worn camera, in-car camera, mobile computer, electronic summonses with in-car printer and barcode scanner, and Automatic Vehicle Locator for closest-unit dispatching and directions, among others. JCCPD offers various career development opportunities, specialized assignments, and training programs, including investigations, narcotics investigations, community services (crime prevention), school resource officers (5), and uniform patrol. Moreover, JCCPD has several specialized teams, including Honor Guard, SWAT, Bike Patrol, Marine Patrol, Underwater Search & Recovery, Crisis Negotiations, Motors, and Tactical Field Force.
There are four levels of Police Officer distinguished by the level of work performed and the employee’s qualifications. Our career ladder advancement program allows for mobility from Police Officer I to Police Officer IV for qualified employees. Each advancement includes a 4% salary increase, in addition to any annual performance increases and/or bonuses.
Responsibilities:
Work requires sworn law enforcement officer status to maintain public peace, protect life and property, enforce laws and conduct investigations according to departmental policies and with minimal supervision. The officer is expected to perform specialized and involved tasks, administrative duties, including the investigation of complex incidents or criminal acts.
Operates police vehicle to observe for violations of traffic laws, suspicious activities or persons and disturbances of law and order: responds to radio dispatches; answers calls and complaints; responds to major crime calls (robbery, rape, murder, maiming, burglary, etc.); performs foot patrols to serve as a deterrent to criminal activity and to enhance the department’s Community Policing philosophy; investigates complaints and issues summonses or makes arrests; prepares detailed reports and maintains records.
Detects and investigates crimes: conducts surveillance of individuals, vehicles or locations; interviews victims, suspects and witnesses; collects and identifies evidence and property; seizes contraband and/or evidence; protects crime scenes; investigates traffic crashes.
Apprehends and arrests suspects, using weapons when necessary; obtains, verifies and executes arrest warrants; conducts high risk felony vehicle stops; detains, searches, arrests and handcuffs persons, as required; subdues and disarms resisting or attacking persons; transports and handles prisoners.
Prepares for and gives legal testimony; appears in court as a designated investigating officer.
Police Officer III and IV: Assists and advises junior patrol officers with more difficult or hazardous situations as instructed; assumes command of the shift/unit in the absence of or at the direction of the Lieutenant/Sergeant; ensures that all calls for service are answered and dealt with in a timely manner; serves as needed in a specialty area such as Field Training Officer, Instructor, SWAT, etc.
Requirements:
Any combination of education and experience equivalent to a high school diploma; associate’s degree in a related field preferred.
Must meet all minimum qualifications per Virginia Code 15.2-1705 :
Be a citizen of the United States and be at least 21 years of age at completion of Police Academy.
Possess or be able to obtain within 30 days of employment a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Not have been convicted of, pleaded guilty to, or no contest to a felony or an offense that would be a felony if committed in Virginia; certain crimes involving moral turpitude; any misdemeanor sex offense; domestic assault; or others that cannot be explained to the satisfaction of the Chief of Police.
Not have been convicted of Class 1 or 2 misdemeanors within previous 5 years. Commission of undetected crimes of a serious or repetitive nature will be reviewed on a case-by-case basis.
Not have a history of illegal drug or substance use is strongly preferred, with no use within previous 3 years. Exceptions may be made on a case-by-case basis. Distribution is an automatic disqualifier.
Not have had a dishonorable or bad conduct discharge from the military.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Click here for full job description.
Click here for more information about the application process and for a full list of disqualifiers.
Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Click here for application instructions.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Oct 04, 2023
Full time
Police Officer I/II
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$54,810 / year or higher DOQ + Full-Time County Benefits .
Signing Bonus: $5,000 (half paid upon hire, half paid after field training)
Education Incentive: $3,000 for a bachelor's degree or higher or $1,500 for an associate degree, or 60 earned credit hours from an accredited college or university (amount is added to your salary)
The James City County Police Department is looking for motivated candidates to perform responsible, experienced, advanced-level protective service work. Applicants without current Virginia BLE certification as a law enforcement officer would attend the January 2024 or July 2024 police academy. Applicants already certified would start sooner and would only have to complete field training.
As a Police Officer, you will enforce state and local laws, respond to service calls, maintain visibility for crime deterrence, and carry out patrol duties and tasks related to protecting life, property, and law enforcement. You will conduct investigations according to departmental policies and with minimal supervision while recognizing and addressing potential risks, hazardous exposure, and personal danger.
The Police Department (JCCPD) boasts over 100 sworn law enforcement officers and responds to more than 22,000 calls for service annually. JCCPD provides comprehensive law enforcement services to the citizens and visitors of James City County through its three divisions: Operations, Support Services, and Administrative Services. Every patrol officer is assigned a vehicle and equipped with uniforms and state-of-the-art gear, including RADAR, Alco-sensor FST, flashlight, TASER, Glock 9mm handgun, body-worn camera, in-car camera, mobile computer, electronic summonses with in-car printer and barcode scanner, and Automatic Vehicle Locator for closest-unit dispatching and directions, among others. JCCPD offers various career development opportunities, specialized assignments, and training programs, including investigations, narcotics investigations, community services (crime prevention), school resource officers (5), and uniform patrol. Moreover, JCCPD has several specialized teams, including Honor Guard, SWAT, Bike Patrol, Marine Patrol, Underwater Search & Recovery, Crisis Negotiations, Motors, and Tactical Field Force.
There are four levels of Police Officer distinguished by the level of work performed and the employee’s qualifications. Our career ladder advancement program allows for mobility from Police Officer I to Police Officer IV for qualified employees. Each advancement includes a 4% salary increase, in addition to any annual performance increases and/or bonuses.
Responsibilities:
Work requires sworn law enforcement officer status to maintain public peace, protect life and property, enforce laws and conduct investigations according to departmental policies and with minimal supervision. The officer is expected to perform specialized and involved tasks, administrative duties, including the investigation of complex incidents or criminal acts.
Operates police vehicle to observe for violations of traffic laws, suspicious activities or persons and disturbances of law and order: responds to radio dispatches; answers calls and complaints; responds to major crime calls (robbery, rape, murder, maiming, burglary, etc.); performs foot patrols to serve as a deterrent to criminal activity and to enhance the department’s Community Policing philosophy; investigates complaints and issues summonses or makes arrests; prepares detailed reports and maintains records.
Detects and investigates crimes: conducts surveillance of individuals, vehicles or locations; interviews victims, suspects and witnesses; collects and identifies evidence and property; seizes contraband and/or evidence; protects crime scenes; investigates traffic crashes.
Apprehends and arrests suspects, using weapons when necessary; obtains, verifies and executes arrest warrants; conducts high risk felony vehicle stops; detains, searches, arrests and handcuffs persons, as required; subdues and disarms resisting or attacking persons; transports and handles prisoners.
Prepares for and gives legal testimony; appears in court as a designated investigating officer.
Police Officer III and IV: Assists and advises junior patrol officers with more difficult or hazardous situations as instructed; assumes command of the shift/unit in the absence of or at the direction of the Lieutenant/Sergeant; ensures that all calls for service are answered and dealt with in a timely manner; serves as needed in a specialty area such as Field Training Officer, Instructor, SWAT, etc.
Requirements:
Any combination of education and experience equivalent to a high school diploma; associate’s degree in a related field preferred.
Must meet all minimum qualifications per Virginia Code 15.2-1705 :
Be a citizen of the United States and be at least 21 years of age at completion of Police Academy.
Possess or be able to obtain within 30 days of employment a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Not have been convicted of, pleaded guilty to, or no contest to a felony or an offense that would be a felony if committed in Virginia; certain crimes involving moral turpitude; any misdemeanor sex offense; domestic assault; or others that cannot be explained to the satisfaction of the Chief of Police.
Not have been convicted of Class 1 or 2 misdemeanors within previous 5 years. Commission of undetected crimes of a serious or repetitive nature will be reviewed on a case-by-case basis.
Not have a history of illegal drug or substance use is strongly preferred, with no use within previous 3 years. Exceptions may be made on a case-by-case basis. Distribution is an automatic disqualifier.
Not have had a dishonorable or bad conduct discharge from the military.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Click here for full job description.
Click here for more information about the application process and for a full list of disqualifiers.
Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Click here for application instructions.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Salary Range: $17.50 Hourly Onwards
JOB SUMMARY
This person in this position is responsible for providing security for city park facilities, assisting the Patrol division with visibility patrols in apartment communities, and aiding motorists.
ESSENTIAL JOB FUNCTIONS
Provide visibility patrols in assigned city park facilities;
Report criminal or suspicious activity to the on-duty patrol shift;
Secure city park facilities, if applicable, at park closing time;
Direct traffic as needed;
Assist the public by providing motorist assist services, such as opening locked car doors and dead battery charges;
Utilize hand-held radios to communicate with other officers and 911;
Perform visibility patrols for apartment communities;
Provide non-law enforcement assistance to citizens;
Complete written and computer-generated reports as needed;
Work with city park staff to coordinate security at park facilities when needed;
Work special park events as required
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires High School diploma. Prior security or law enforcement experience preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of basic grammar for completing reports;
Knowledge of Police Department policies and procedures, geographic locations of park facilities, and department core values
Ability to follow written and oral instructions;
Ability to work independently with minimal supervision;
Ability to communicate tactfully with citizens;
Ability to communicate to 911 or patrol officers using a hand-held radio;
Ability to identify potential criminal or suspicious activity and relay appropriate information to the patrol shift on-duty
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires a valid Georgia Driver’s License. Must pass agency provided CPR/First Aid training. Candidates must also pass the agency background process including drug screening. Must pass agency provided GCIC Security and Integrity Training.
PHYSICAL DEMANDS
The work is medium work and requires lifting, mental acuity, visual acuity, driving, and walking.
WORK ENVIRONMENT
Incumbent spends most of the time providing security in a city park facility, patrolling assigned areas in an agency provided vehicle, and performing foot patrols in assigned park facilities. This position requires shift work including nights, weekends, and holidays.
Sep 18, 2023
Part time
Salary Range: $17.50 Hourly Onwards
JOB SUMMARY
This person in this position is responsible for providing security for city park facilities, assisting the Patrol division with visibility patrols in apartment communities, and aiding motorists.
ESSENTIAL JOB FUNCTIONS
Provide visibility patrols in assigned city park facilities;
Report criminal or suspicious activity to the on-duty patrol shift;
Secure city park facilities, if applicable, at park closing time;
Direct traffic as needed;
Assist the public by providing motorist assist services, such as opening locked car doors and dead battery charges;
Utilize hand-held radios to communicate with other officers and 911;
Perform visibility patrols for apartment communities;
Provide non-law enforcement assistance to citizens;
Complete written and computer-generated reports as needed;
Work with city park staff to coordinate security at park facilities when needed;
Work special park events as required
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires High School diploma. Prior security or law enforcement experience preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of basic grammar for completing reports;
Knowledge of Police Department policies and procedures, geographic locations of park facilities, and department core values
Ability to follow written and oral instructions;
Ability to work independently with minimal supervision;
Ability to communicate tactfully with citizens;
Ability to communicate to 911 or patrol officers using a hand-held radio;
Ability to identify potential criminal or suspicious activity and relay appropriate information to the patrol shift on-duty
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires a valid Georgia Driver’s License. Must pass agency provided CPR/First Aid training. Candidates must also pass the agency background process including drug screening. Must pass agency provided GCIC Security and Integrity Training.
PHYSICAL DEMANDS
The work is medium work and requires lifting, mental acuity, visual acuity, driving, and walking.
WORK ENVIRONMENT
Incumbent spends most of the time providing security in a city park facility, patrolling assigned areas in an agency provided vehicle, and performing foot patrols in assigned park facilities. This position requires shift work including nights, weekends, and holidays.
Are you a law enforcement professional looking to join a team that’s centered around UPMC’s core values of Quality and Safety? UPMC is excited to be hiring for multiple Police Officer opportunities at hospitals in and around the Pittsburgh area and across Pennsylvania. Schedules will vary. The position title and starting wage will vary by the work location.
Why Choose UPMC?
Whether you are just starting your law enforcement career, retired, considering retirement, or looking for a change of pace from traditional law enforcement, UPMC offers:
Generous Sign-On Bonus of $1500 with a 2-year work commitment (Full Time)
Promotional opportunities, including police officer career step after 18 months and leadership positions. The police officer career step requires Advanced Level IAHSS Certification (International Association for Healthcare Security and Safety) and a solid/strong performance rating.
Shift differential of $1.60/hour
Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents
Police Officers maintain a safe and secure environment for patients, visitors, staff, and all UPMC-owned and adjacent properties. Enforces UPMC rules and regulations for both employees and the public. Establish a uniformed police presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity, investigate criminal events, document activities, and take appropriate police action when necessary. Monitors security, fire, and environmental alarms. Reacts to and resolves problems, disputes, and unusual circumstances as necessary. Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment. Serves as a first responder to any violent act occurring at a UPMC location. Will be armed with a firearm. Oversees the operations of assigned shifts and formally conducts the daily operations of the department. Organizes and assigns work, and provides daily instruction to staff regarding specific duties and assignments.
Aug 10, 2023
Full time
Are you a law enforcement professional looking to join a team that’s centered around UPMC’s core values of Quality and Safety? UPMC is excited to be hiring for multiple Police Officer opportunities at hospitals in and around the Pittsburgh area and across Pennsylvania. Schedules will vary. The position title and starting wage will vary by the work location.
Why Choose UPMC?
Whether you are just starting your law enforcement career, retired, considering retirement, or looking for a change of pace from traditional law enforcement, UPMC offers:
Generous Sign-On Bonus of $1500 with a 2-year work commitment (Full Time)
Promotional opportunities, including police officer career step after 18 months and leadership positions. The police officer career step requires Advanced Level IAHSS Certification (International Association for Healthcare Security and Safety) and a solid/strong performance rating.
Shift differential of $1.60/hour
Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents
Police Officers maintain a safe and secure environment for patients, visitors, staff, and all UPMC-owned and adjacent properties. Enforces UPMC rules and regulations for both employees and the public. Establish a uniformed police presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity, investigate criminal events, document activities, and take appropriate police action when necessary. Monitors security, fire, and environmental alarms. Reacts to and resolves problems, disputes, and unusual circumstances as necessary. Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment. Serves as a first responder to any violent act occurring at a UPMC location. Will be armed with a firearm. Oversees the operations of assigned shifts and formally conducts the daily operations of the department. Organizes and assigns work, and provides daily instruction to staff regarding specific duties and assignments.
Job Type: Full Time
Department: Police
Salary Range: $45,230.90
Job Description:
Responsible for performing routine, non-routine and emergency law enforcement work including patrolling the city, responding to service calls, and performing investigations. An employee in this class performs responsible protective service work involving a variety of general or support duty police assignments as a member of the City’s Police Department. Work includes routine patrol, traffic accident, criminal investigation, police vehicle maintenance, serving criminal papers, traffic law enforcement, and responding to domestic disputes. This employee is highly visible in crime areas and must be aggressive in preventing crime. Employees are subject to the usual hazards of law enforcement work including the potential for physical harm. Work is performed under the immediate supervision of the Patrol Sergeant and is evaluated for effectiveness, visibility, compliance with standards, public support, and attainment of performance objectives.
ESSENTIAL JOB FUNCTIONS
Patrols high and low crime areas; talks to people in the community; checks security of buildings and residences; and apprehends offenders.
Investigates traffic accidents; uses measurement devices and eyewitness accounts to determine violators; assists motorists in filling out or exchanging insurance information.
Conducts pre-tour duty inspections of vehicles and equipment to ensure readiness with fuel, tire air pressure, warning sirens and lights and all other support equipment is operational.
Serves criminal papers; locates people under indictment; serves warrants, orders for arrest, and criminal summons.
Observes and follows people violating traffic laws, vehicle registration and inspection laws, and other traffic offenses; and enforces speed limits.
Conducts criminal investigations by gathering information, processing crime scenes, and interviewing witnesses.
Testifies in Court.
Transports arrested personnel to jail.
Provides field training and guidance in police work to subordinate police officers.
Responds to calls ranging from domestic disturbances, larcenies, accidents, robberies, fights, shootings etc.; and attempts to resolve conflicts by recommending solutions.
Performs other related job duties as assigned.
Education and Experience:
High school diploma: prior experience in law enforcement is desired; or an equivalent combination of education and experience.
Special Qualifications:
Possession of a valid Driver’s License to operate a motor vehicle. Requirements may exist at the time of hire and as a condition of continued employment.
Possess a General or Probationary Law Enforcement Certificate awarded by the North Carolina Criminal Justice Education & Training Standards Commission.
Must meet and maintain all minimum and local training and education requirements for the position and maintain sufficient physical and mental conditioning to perform the work of a police officer.
Additional Considerations :
Must meet “Achieved Standards” or better on most recent annual evaluation.
All college degrees must be conferred by a Regionally Accredited Educational Institution.
Basic Law Enforcement Training (BLET), Mandatory In-service Training, and Roll Call Training do not satisfy the training requirements for career progression.
LEO Service is defined as any state, county, municipal, or company police service as recognized by North Carolina Criminal Justice, Training and Standards Commission.
Knowledge, Skills, and Abilities:
Knowledge of modern law enforcement principles, practices, and procedures.
Knowledge of departmental standard operating policies and procedures, and federal, state, and local laws and ordinances.
Knowledge of practices, materials, techniques, and equipment pertinent to job assignment.
Knowledge of the City’s geography and location of streets, homes, businesses, and buildings.
Knowledge of criminal human behavior when confronted while stressed.
Knowledge of effective communication practices including focused listening.
Knowledge of English grammar, sentence structure, and vocabulary.
Knowledge of the operation and uses of personal computers including word processing and database software.
Skills in the use of firearms and other authorized law enforcement equipment.
Ability and willingness to act quickly and properly in emergency situations.
Ability to establish and maintain effective working relationships with superiors, subordinates, and the public.
Ability to express thoughts clearly both orally and in writing.
Ability to work varied shifts and assignments including undercover activity.
Ability to work independently without close supervision and as a member of a team.
Ability to take charge of emergency situations until relieved by a law enforcement superior.
Ability to develop a positive public image, exercise judgment in all situations, and demonstrate a positive attitude.
PHYSICAL DEMANDS
Work in this classification is defined as heavy work requiring the physical exertion of up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects. When apprehending suspects who resist arrest, work is deemed heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects. Work requires climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, handling and repetitive motions. Work requires dexterity in the hands for typing and operation of standard office equipment and visual acuity is necessary to read handwritten and typewritten materials and to operate a computer terminal. Vocal communication is required to express or exchange ideas. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for depth perception, preparing and analyzing written or computer data, visual inspection of products, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities. Focused concentration for extended periods of time causing fatigue without periodic breaks is an occupational hazard. Employees must demonstrate continual physical fitness to withstand the rigors of law enforcement officer and physical confrontation with assailants and/or foot chases for apprehensions. Employees may be required to use deadly force to subdue an assailant or to protect themselves or others.
WORK ENVIRONMENT
Work is primarily performed in both inside and outside working conditions in all types of weather from extremes of cold and heat to rain/snow/ice. Employees may be exposed to noise which would cause the worker to shout to be heard above the ambient noise level; hazards including proximity to moving equipment; and atmospheric conditions which may affect the respiratory system. Work environment often includes persons with criminal records with little to no respect for law enforcement. Precautions are required to minimize their exposure to blood-borne pathogens, communicable diseases, and bodily harm.
Aug 01, 2023
Full time
Job Type: Full Time
Department: Police
Salary Range: $45,230.90
Job Description:
Responsible for performing routine, non-routine and emergency law enforcement work including patrolling the city, responding to service calls, and performing investigations. An employee in this class performs responsible protective service work involving a variety of general or support duty police assignments as a member of the City’s Police Department. Work includes routine patrol, traffic accident, criminal investigation, police vehicle maintenance, serving criminal papers, traffic law enforcement, and responding to domestic disputes. This employee is highly visible in crime areas and must be aggressive in preventing crime. Employees are subject to the usual hazards of law enforcement work including the potential for physical harm. Work is performed under the immediate supervision of the Patrol Sergeant and is evaluated for effectiveness, visibility, compliance with standards, public support, and attainment of performance objectives.
ESSENTIAL JOB FUNCTIONS
Patrols high and low crime areas; talks to people in the community; checks security of buildings and residences; and apprehends offenders.
Investigates traffic accidents; uses measurement devices and eyewitness accounts to determine violators; assists motorists in filling out or exchanging insurance information.
Conducts pre-tour duty inspections of vehicles and equipment to ensure readiness with fuel, tire air pressure, warning sirens and lights and all other support equipment is operational.
Serves criminal papers; locates people under indictment; serves warrants, orders for arrest, and criminal summons.
Observes and follows people violating traffic laws, vehicle registration and inspection laws, and other traffic offenses; and enforces speed limits.
Conducts criminal investigations by gathering information, processing crime scenes, and interviewing witnesses.
Testifies in Court.
Transports arrested personnel to jail.
Provides field training and guidance in police work to subordinate police officers.
Responds to calls ranging from domestic disturbances, larcenies, accidents, robberies, fights, shootings etc.; and attempts to resolve conflicts by recommending solutions.
Performs other related job duties as assigned.
Education and Experience:
High school diploma: prior experience in law enforcement is desired; or an equivalent combination of education and experience.
Special Qualifications:
Possession of a valid Driver’s License to operate a motor vehicle. Requirements may exist at the time of hire and as a condition of continued employment.
Possess a General or Probationary Law Enforcement Certificate awarded by the North Carolina Criminal Justice Education & Training Standards Commission.
Must meet and maintain all minimum and local training and education requirements for the position and maintain sufficient physical and mental conditioning to perform the work of a police officer.
Additional Considerations :
Must meet “Achieved Standards” or better on most recent annual evaluation.
All college degrees must be conferred by a Regionally Accredited Educational Institution.
Basic Law Enforcement Training (BLET), Mandatory In-service Training, and Roll Call Training do not satisfy the training requirements for career progression.
LEO Service is defined as any state, county, municipal, or company police service as recognized by North Carolina Criminal Justice, Training and Standards Commission.
Knowledge, Skills, and Abilities:
Knowledge of modern law enforcement principles, practices, and procedures.
Knowledge of departmental standard operating policies and procedures, and federal, state, and local laws and ordinances.
Knowledge of practices, materials, techniques, and equipment pertinent to job assignment.
Knowledge of the City’s geography and location of streets, homes, businesses, and buildings.
Knowledge of criminal human behavior when confronted while stressed.
Knowledge of effective communication practices including focused listening.
Knowledge of English grammar, sentence structure, and vocabulary.
Knowledge of the operation and uses of personal computers including word processing and database software.
Skills in the use of firearms and other authorized law enforcement equipment.
Ability and willingness to act quickly and properly in emergency situations.
Ability to establish and maintain effective working relationships with superiors, subordinates, and the public.
Ability to express thoughts clearly both orally and in writing.
Ability to work varied shifts and assignments including undercover activity.
Ability to work independently without close supervision and as a member of a team.
Ability to take charge of emergency situations until relieved by a law enforcement superior.
Ability to develop a positive public image, exercise judgment in all situations, and demonstrate a positive attitude.
PHYSICAL DEMANDS
Work in this classification is defined as heavy work requiring the physical exertion of up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects. When apprehending suspects who resist arrest, work is deemed heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects. Work requires climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, handling and repetitive motions. Work requires dexterity in the hands for typing and operation of standard office equipment and visual acuity is necessary to read handwritten and typewritten materials and to operate a computer terminal. Vocal communication is required to express or exchange ideas. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for depth perception, preparing and analyzing written or computer data, visual inspection of products, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities. Focused concentration for extended periods of time causing fatigue without periodic breaks is an occupational hazard. Employees must demonstrate continual physical fitness to withstand the rigors of law enforcement officer and physical confrontation with assailants and/or foot chases for apprehensions. Employees may be required to use deadly force to subdue an assailant or to protect themselves or others.
WORK ENVIRONMENT
Work is primarily performed in both inside and outside working conditions in all types of weather from extremes of cold and heat to rain/snow/ice. Employees may be exposed to noise which would cause the worker to shout to be heard above the ambient noise level; hazards including proximity to moving equipment; and atmospheric conditions which may affect the respiratory system. Work environment often includes persons with criminal records with little to no respect for law enforcement. Precautions are required to minimize their exposure to blood-borne pathogens, communicable diseases, and bodily harm.
Job Type: Full TimeDepartment: FireSalary Range: $47,492.44 - $59,887.06 Job Description:
Responsible for performing paraprofessional and technical work providing assistance conducting inspections and providing fire prevention education and fire safety awareness for the Life Safety Division of the City’s Fire Department. An employee in this class provides assistance in the planning and coordinating the activities of the City’s Life Safety Division including investigation and code compliance inspection, fire prevention and staff training. Emphasis of the work is on participating in the inspections of buildings for fire hazards, promoting fire prevention/education and fire safety awareness as well as investigating fires, including those involving death, injury or having questionable nature. Work is performed under the general supervision of the Fire Marshal and is evaluated based on attainment of individual and department goals and objectives, periodic conferences, activity reports, feedback from employees, other agencies, and public support.
ESSENTIAL JOB FUNCTIONS
Assists with coordinating fire prevention programs; enforces the fire prevention code; and investigates causes of fires.
Helps coordinate fire prevention activities including inspections.
Conducts fire inspections of commercial, institutional, industrial buildings and occupancies; and enforces the rules and regulations included within the North Carolina State Building Code and Fire Prevention Code.
Discusses findings and recommendations with other city or state agencies as appropriate; and confers with code compliance officials on building code enforcement operations affecting fire safety.
Enforces fire and other related codes and standards by informing and advising of required corrective actions; issues notices of code violations; conducts follow-up inspections to ensure corrective action is taken.
Assists investigations to include suspicious or accidental fires, environmental crimes, hazardous materials incidents and fire-related injuries and death to determine cause and origin of fire.
Assists in documentation of field observations including photos of fire scene, interviewing witnesses, suspects, and complainants.
Assists with the collection and preservation of materials and evidence; assists in maintaining chain of custody.
Conducts presentations to various groups including schools, civic, business and other organizations concerning fire prevention, education and other related technical matters.
Conducts fire education and training with the general public.
Occasionally provides job-related training at the Police and Fire Academies, auxiliary classes, and in-service training.
Reviews building plans for compliance with applicable fire codes.
Interprets fire and building codes in response to inquiries from architects, engineers, contractors and the general public.
Updates and evaluates hazardous materials files for all reporting industries.
Assists in maintaining resource files for logistical support.
Responds to emergency incidents to render necessary assistance and guidance.
Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Associate’s degree in fire science or related field; four (4) years’ experience in fire inspections, prevention, suppression or investigations; and two (2) years as a Fire Code Official or an equivalent combination of education and experience.
Special Qualifications:
Possession of a valid Class B driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.
The following requirements must be IFSAC or Pro-Board certifications:
Firefighter Level II
Certification at Hazmat Operations Level
Emergency Vehicle Driver Certification
Fire Officer I
Fire Instructor Level I
Fire & Life Safety Educator Level II (within one year of hire date)
Additional requirements:
NC Fire Inspector Level II
NIMS 100, 200, 700 and 800
NC Emergency Medical Technician EMT-Basic (or National Registry)
NHTSA Child Passenger Safety Certified Technician
Preferred:
NC Fire Inspector Level III
Knowledge, Skills and Abilities:
Knowledge of the methods, standards, practices, strategies, techniques and tactics used in fire prevention methods, fire suppression, fire service training, fire cause determination and arson investigation.
Knowledge of the modern investigation methods and techniques used to determine the cause of fires.
Knowledge of standard fire prevention codes, National Fire Protection Association (NFPA) standards and federal, state, and departmental standards, rules and regulations.
Knowledge of techniques for handling hazardous materials.
Knowledge of the City’s geography, street and building locations.
Skills in public speaking and public
Skills in operating emergency vehicles and in the use of firefighting equipment, fire apparatus, radios or other communications equipment.
Ability to effectively use computer programs, software and other office equipment necessary to perform job duties.
Ability to enforce National Fire Protection Association (NFPA) standards and federal, state fire codes with firmness and fairness.
Ability to lead and inspire calm control in emergency conditions.
Ability to communicate effectively, both orally and in writing, to persuasively and effectively deal with property owners, managers and the general public to eliminate and prevent fire hazards and to stimulate interest and cooperation in fire prevention activities.
Ability to establish and maintain effective working relationships with other agency officials, employees, architects, professional engineers, contractors, homeowners, business owners, children in schools/daycares, and the general public.
Ability to work some nights and weekends and on-call requirements.
PHYSICAL DEMANDS
Work in this classification is defined as heavy work requiring the physical exertion of up to 100 pounds of force occasionally and 20 pounds of force constantly to move objects. Physical demands require climbing, crouching, crawling, standing, walking and lifting. Vocal communication is required for responding to inquiries, expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels. Visual acuity is required for extensive reading, to prepare and analyze written or computer data, determine the accuracy and thoroughness of work, and observe general surroundings and activities.
WORK ENVIRONMENT
Work is primarily performed in both inside and outside environmental conditions, subject to noise and other workplace hazards including a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to extreme heat and cold, or exposure to chemicals or contact with potentially infectious bodily fluids and be able to function in narrow aisles or passageways. The employee will also be subjected to the potential for varied atmospheric conditions that affect the respiratory system of the skin such as fumes, odors, mists, gases, or poor ventilation and the employee may be required to wear a respirator.
Aug 01, 2023
Full time
Job Type: Full TimeDepartment: FireSalary Range: $47,492.44 - $59,887.06 Job Description:
Responsible for performing paraprofessional and technical work providing assistance conducting inspections and providing fire prevention education and fire safety awareness for the Life Safety Division of the City’s Fire Department. An employee in this class provides assistance in the planning and coordinating the activities of the City’s Life Safety Division including investigation and code compliance inspection, fire prevention and staff training. Emphasis of the work is on participating in the inspections of buildings for fire hazards, promoting fire prevention/education and fire safety awareness as well as investigating fires, including those involving death, injury or having questionable nature. Work is performed under the general supervision of the Fire Marshal and is evaluated based on attainment of individual and department goals and objectives, periodic conferences, activity reports, feedback from employees, other agencies, and public support.
ESSENTIAL JOB FUNCTIONS
Assists with coordinating fire prevention programs; enforces the fire prevention code; and investigates causes of fires.
Helps coordinate fire prevention activities including inspections.
Conducts fire inspections of commercial, institutional, industrial buildings and occupancies; and enforces the rules and regulations included within the North Carolina State Building Code and Fire Prevention Code.
Discusses findings and recommendations with other city or state agencies as appropriate; and confers with code compliance officials on building code enforcement operations affecting fire safety.
Enforces fire and other related codes and standards by informing and advising of required corrective actions; issues notices of code violations; conducts follow-up inspections to ensure corrective action is taken.
Assists investigations to include suspicious or accidental fires, environmental crimes, hazardous materials incidents and fire-related injuries and death to determine cause and origin of fire.
Assists in documentation of field observations including photos of fire scene, interviewing witnesses, suspects, and complainants.
Assists with the collection and preservation of materials and evidence; assists in maintaining chain of custody.
Conducts presentations to various groups including schools, civic, business and other organizations concerning fire prevention, education and other related technical matters.
Conducts fire education and training with the general public.
Occasionally provides job-related training at the Police and Fire Academies, auxiliary classes, and in-service training.
Reviews building plans for compliance with applicable fire codes.
Interprets fire and building codes in response to inquiries from architects, engineers, contractors and the general public.
Updates and evaluates hazardous materials files for all reporting industries.
Assists in maintaining resource files for logistical support.
Responds to emergency incidents to render necessary assistance and guidance.
Performs other related job duties as assigned.
QUALIFICATIONS
Education and Experience:
Associate’s degree in fire science or related field; four (4) years’ experience in fire inspections, prevention, suppression or investigations; and two (2) years as a Fire Code Official or an equivalent combination of education and experience.
Special Qualifications:
Possession of a valid Class B driver’s license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment.
The following requirements must be IFSAC or Pro-Board certifications:
Firefighter Level II
Certification at Hazmat Operations Level
Emergency Vehicle Driver Certification
Fire Officer I
Fire Instructor Level I
Fire & Life Safety Educator Level II (within one year of hire date)
Additional requirements:
NC Fire Inspector Level II
NIMS 100, 200, 700 and 800
NC Emergency Medical Technician EMT-Basic (or National Registry)
NHTSA Child Passenger Safety Certified Technician
Preferred:
NC Fire Inspector Level III
Knowledge, Skills and Abilities:
Knowledge of the methods, standards, practices, strategies, techniques and tactics used in fire prevention methods, fire suppression, fire service training, fire cause determination and arson investigation.
Knowledge of the modern investigation methods and techniques used to determine the cause of fires.
Knowledge of standard fire prevention codes, National Fire Protection Association (NFPA) standards and federal, state, and departmental standards, rules and regulations.
Knowledge of techniques for handling hazardous materials.
Knowledge of the City’s geography, street and building locations.
Skills in public speaking and public
Skills in operating emergency vehicles and in the use of firefighting equipment, fire apparatus, radios or other communications equipment.
Ability to effectively use computer programs, software and other office equipment necessary to perform job duties.
Ability to enforce National Fire Protection Association (NFPA) standards and federal, state fire codes with firmness and fairness.
Ability to lead and inspire calm control in emergency conditions.
Ability to communicate effectively, both orally and in writing, to persuasively and effectively deal with property owners, managers and the general public to eliminate and prevent fire hazards and to stimulate interest and cooperation in fire prevention activities.
Ability to establish and maintain effective working relationships with other agency officials, employees, architects, professional engineers, contractors, homeowners, business owners, children in schools/daycares, and the general public.
Ability to work some nights and weekends and on-call requirements.
PHYSICAL DEMANDS
Work in this classification is defined as heavy work requiring the physical exertion of up to 100 pounds of force occasionally and 20 pounds of force constantly to move objects. Physical demands require climbing, crouching, crawling, standing, walking and lifting. Vocal communication is required for responding to inquiries, expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels. Visual acuity is required for extensive reading, to prepare and analyze written or computer data, determine the accuracy and thoroughness of work, and observe general surroundings and activities.
WORK ENVIRONMENT
Work is primarily performed in both inside and outside environmental conditions, subject to noise and other workplace hazards including a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to extreme heat and cold, or exposure to chemicals or contact with potentially infectious bodily fluids and be able to function in narrow aisles or passageways. The employee will also be subjected to the potential for varied atmospheric conditions that affect the respiratory system of the skin such as fumes, odors, mists, gases, or poor ventilation and the employee may be required to wear a respirator.
Are you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! We proudly display Where Community Comes First on the police vehicles, a motto developed by our front lines. While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership and serve the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. It’s more than a job – it’s a career that has so much to offer. Apply here to start the process.
Emergency Communications Dispatchers answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Sparks is seeking individuals who demonstrate the ability to calmly work with the citizens of Sparks and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services.
Not sure if you have what it takes? There are resources for you!
Prepare for the Civil Service Exam by understanding exactly what is on the test. A sample exam can be found and taken at the following website: http://criticall911.com/dispatcher-testing/applicants/
Are you ready to take the next step? If so, take a look at these Application Tips :
Fill out the online application completely. This means that you provide details and don’t leave any section blank.
The Qualifications section below is your cheat sheet to understand what the recruiter is looking for on your application. Use this to your advantage.
One step is eliminated for you! Do not attach resumes or cover letters. The City of Sparks is not collecting or reviewing these items with the application.
**NEW** Don't forget to enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you reminders and notices as you move along in the process.
This is a CONTINUOUS RECRUITMENT, meaning that applications are accepted year-round. You may submit one application in a 365 day period.
Civil Service Examination Candidates who meet minimum qualifications will receive an e-mail invitation to schedule their Civil Service Exam. The exam is offered online and is proctored by our HR team via ZOOM. Plan to spend up to three hours for the testing process. This exam only works on computers/laptops. iPads, other types of tablets, mobile phones and the internet browser Safari on Mac computers, are not compatible. If you do not have access to a computer/laptop, you can make an appointment with HR to take your test in person.
Emergency Communication Dispatcher testing dates are currently offered monthly. Candidates who apply by the last day of the current month and meet the minimum qualifications will be eligible to test the following month.
Candidates who pass the exam will be placed on an eligibility that will be good for up to one year. The department will call candidates from that list as vacancies arise. Those candidates that successfully complete the interview step will move onto the background step.
The background process constitutes a comprehensive investigation in which the department runs a State of Nevada and national fingerprint check as well as a Wants/Warrants check to confirm the candidate has no felony or gross misdemeanor arrests without disposition, no felony or gross misdemeanor convictions or to confirm that the applicant is not a fugitive from justice.
If you have any questions, please email hrstaff@cityofsparks.us or call Human Resources at (775) 353-2345. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Receive 911 system emergency and non-emergency calls. Dispatch assignments according to established police and fire procedures. Operate various communications center equipment simultaneously.
DISTINGUISHING CHARACTERISTICS
None.
QUALIFICATIONS
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Associates Degree or equivalent
or
High School Diploma or equivalent and two (2) years of general clerical experience involving computer operations, public contact and meeting deadlines.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
QUALIFICATIONS FOR LATERAL
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Two full years of emergency communications dispatching (or equivalent) experience with a law enforcement agency within the last three years.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
EXAMPLES OF ESSENTIAL DUTIES
Receive and evaluate 911, police and fire emergency and business calls. Transfer calls to appropriate parties or create a call to dispatch police and fire units to emergency locations. Receive non-emergency information from callers, personnel, and outside agencies and disseminate to appropriate department or agency, or enter call for service.
Monitor, coordinate, and accurately maintain the status of incidents and personnel and the record of dispatched emergency service personnel and apparatus. Operate computer consoles and computerized phone system for call input, dispatching and continuous update of suspect information and officer and fire unit location.
Receive and disseminate information from other law enforcement, fire departments, and emergency service computer networks related to jurisdictional requests for police, fire, or medical assistance, or teletype notices of wanted persons, stolen property, warrants and all points bulletins and maintain confidentiality of information.
Place calls for additional units from other agencies for various mutual aid agreements including specialized fire resources, wreckers, coroners, and registered owners of vehicles involved in accidents based upon incident type, location and need. Handle in-house and radio paging, animal control and other after hours’ phone lines.
Maintain a variety of automated and manual logs, records, files and indexes pertaining to emergency and dispatching activities. Enter, translate, retrieve, update and disseminate information from interstate and intrastate teletype networks. Attend to multiple activities and sources of input simultaneously.
Locate warrants served on NCIC; enter/clear missing persons in NCIC; update new information on computer systems including missing persons, stolen articles, guns and other pertinent information; broadcast all-points bulletins.
Operate multi-channel radio system. Monitor other channels while maintaining radio traffic on main channels. Maintain radio contact with mobile and portable units. Recognize units from other agencies and assist them with city units, supplies or requested information.
Respond to officer-initiated radio traffic and request and disseminate suspect information from call boards, prior calls and bulletins and computer aided systems. Assess and prioritize emergency situations.
Maintain familiarity of area geography, including major buildings, streets, and businesses, and recognize circumstances that may pose a hazard to public safety and to field units. Read and interpret street maps.
Maintain up-to-date understanding of public safety policies and procedures for the Emergency Management, Police, Fire, and other emergency service providers. Communicate tactfully and effectively with the public, public safety personnel, and others. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand. Understand and maintain procedures on suicidal subjects. Remain calm and make rapid and sound independent judgments in stressful emergency situations.
Maintain and access business and premise history and index files for emergency and other necessary contacts. Memorize codes, names, locations and other detailed information. Understand and follow oral and written instructions. Work in a team-based environment. Operate complex radio and telephone systems. Test and inspect equipment as needed.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Federal, state and local laws and ordinances related to the work
Communication equipment including telephone, radio, paging, computer and related systems
Interview techniques to elicit information from excited and/or upset persons
Basic fire and police and terminology
Basic communication related to emergency radio and telephone
Organization and operation of Police and Fire and other emergency services
Recordkeeping principles and practices
Train others in work procedures
Computer applications and software related to the work including Microsoft Office
Establish and maintain effective relationships with those contacted during work
Physical Demands:
Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to cope with and be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Emergency Communications Supervisor
Supervision exercised: None
Must be willing to work evenings, night, weekend and holiday shifts
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
APPLICATION AND RECRUITMENT INFORMATION Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant.
Recruitment Communication:
Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate.
Reasonable Accommodation:
Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345.
Disclaimer:
The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Jul 06, 2023
Full time
Are you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! We proudly display Where Community Comes First on the police vehicles, a motto developed by our front lines. While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership and serve the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. It’s more than a job – it’s a career that has so much to offer. Apply here to start the process.
Emergency Communications Dispatchers answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Sparks is seeking individuals who demonstrate the ability to calmly work with the citizens of Sparks and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services.
Not sure if you have what it takes? There are resources for you!
Prepare for the Civil Service Exam by understanding exactly what is on the test. A sample exam can be found and taken at the following website: http://criticall911.com/dispatcher-testing/applicants/
Are you ready to take the next step? If so, take a look at these Application Tips :
Fill out the online application completely. This means that you provide details and don’t leave any section blank.
The Qualifications section below is your cheat sheet to understand what the recruiter is looking for on your application. Use this to your advantage.
One step is eliminated for you! Do not attach resumes or cover letters. The City of Sparks is not collecting or reviewing these items with the application.
**NEW** Don't forget to enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you reminders and notices as you move along in the process.
This is a CONTINUOUS RECRUITMENT, meaning that applications are accepted year-round. You may submit one application in a 365 day period.
Civil Service Examination Candidates who meet minimum qualifications will receive an e-mail invitation to schedule their Civil Service Exam. The exam is offered online and is proctored by our HR team via ZOOM. Plan to spend up to three hours for the testing process. This exam only works on computers/laptops. iPads, other types of tablets, mobile phones and the internet browser Safari on Mac computers, are not compatible. If you do not have access to a computer/laptop, you can make an appointment with HR to take your test in person.
Emergency Communication Dispatcher testing dates are currently offered monthly. Candidates who apply by the last day of the current month and meet the minimum qualifications will be eligible to test the following month.
Candidates who pass the exam will be placed on an eligibility that will be good for up to one year. The department will call candidates from that list as vacancies arise. Those candidates that successfully complete the interview step will move onto the background step.
The background process constitutes a comprehensive investigation in which the department runs a State of Nevada and national fingerprint check as well as a Wants/Warrants check to confirm the candidate has no felony or gross misdemeanor arrests without disposition, no felony or gross misdemeanor convictions or to confirm that the applicant is not a fugitive from justice.
If you have any questions, please email hrstaff@cityofsparks.us or call Human Resources at (775) 353-2345. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Receive 911 system emergency and non-emergency calls. Dispatch assignments according to established police and fire procedures. Operate various communications center equipment simultaneously.
DISTINGUISHING CHARACTERISTICS
None.
QUALIFICATIONS
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Associates Degree or equivalent
or
High School Diploma or equivalent and two (2) years of general clerical experience involving computer operations, public contact and meeting deadlines.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
QUALIFICATIONS FOR LATERAL
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Two full years of emergency communications dispatching (or equivalent) experience with a law enforcement agency within the last three years.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
EXAMPLES OF ESSENTIAL DUTIES
Receive and evaluate 911, police and fire emergency and business calls. Transfer calls to appropriate parties or create a call to dispatch police and fire units to emergency locations. Receive non-emergency information from callers, personnel, and outside agencies and disseminate to appropriate department or agency, or enter call for service.
Monitor, coordinate, and accurately maintain the status of incidents and personnel and the record of dispatched emergency service personnel and apparatus. Operate computer consoles and computerized phone system for call input, dispatching and continuous update of suspect information and officer and fire unit location.
Receive and disseminate information from other law enforcement, fire departments, and emergency service computer networks related to jurisdictional requests for police, fire, or medical assistance, or teletype notices of wanted persons, stolen property, warrants and all points bulletins and maintain confidentiality of information.
Place calls for additional units from other agencies for various mutual aid agreements including specialized fire resources, wreckers, coroners, and registered owners of vehicles involved in accidents based upon incident type, location and need. Handle in-house and radio paging, animal control and other after hours’ phone lines.
Maintain a variety of automated and manual logs, records, files and indexes pertaining to emergency and dispatching activities. Enter, translate, retrieve, update and disseminate information from interstate and intrastate teletype networks. Attend to multiple activities and sources of input simultaneously.
Locate warrants served on NCIC; enter/clear missing persons in NCIC; update new information on computer systems including missing persons, stolen articles, guns and other pertinent information; broadcast all-points bulletins.
Operate multi-channel radio system. Monitor other channels while maintaining radio traffic on main channels. Maintain radio contact with mobile and portable units. Recognize units from other agencies and assist them with city units, supplies or requested information.
Respond to officer-initiated radio traffic and request and disseminate suspect information from call boards, prior calls and bulletins and computer aided systems. Assess and prioritize emergency situations.
Maintain familiarity of area geography, including major buildings, streets, and businesses, and recognize circumstances that may pose a hazard to public safety and to field units. Read and interpret street maps.
Maintain up-to-date understanding of public safety policies and procedures for the Emergency Management, Police, Fire, and other emergency service providers. Communicate tactfully and effectively with the public, public safety personnel, and others. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand. Understand and maintain procedures on suicidal subjects. Remain calm and make rapid and sound independent judgments in stressful emergency situations.
Maintain and access business and premise history and index files for emergency and other necessary contacts. Memorize codes, names, locations and other detailed information. Understand and follow oral and written instructions. Work in a team-based environment. Operate complex radio and telephone systems. Test and inspect equipment as needed.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Federal, state and local laws and ordinances related to the work
Communication equipment including telephone, radio, paging, computer and related systems
Interview techniques to elicit information from excited and/or upset persons
Basic fire and police and terminology
Basic communication related to emergency radio and telephone
Organization and operation of Police and Fire and other emergency services
Recordkeeping principles and practices
Train others in work procedures
Computer applications and software related to the work including Microsoft Office
Establish and maintain effective relationships with those contacted during work
Physical Demands:
Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to cope with and be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Emergency Communications Supervisor
Supervision exercised: None
Must be willing to work evenings, night, weekend and holiday shifts
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
APPLICATION AND RECRUITMENT INFORMATION Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant.
Recruitment Communication:
Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate.
Reasonable Accommodation:
Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345.
Disclaimer:
The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Police Officer I/II
$54,810 / year or higher DOQ + Full-Time County Benefits .
Signing Bonus: $5,000 (half paid upon hire, half paid after field training)
Education Incentive: $3,000 for a bachelor's degree or higher or $1,500 for an associate degree, or 60 earned credit hours from an accredited college or university (amount is added to your salary)
The James City County Police Department is looking for motivated candidates to perform responsible, experienced, advanced-level protective service work. Applicants without current Virginia BLE certification as a law enforcement officer would attend the January 2024 police academy (hiring Oct. 2023 – Jan. 2024). Applicants already certified would start sooner and would only have to complete field training.
As a Police Officer, you will enforce state and local laws, respond to service calls, maintain visibility for crime deterrence, and carry out patrol duties and tasks related to protecting life, property, and law enforcement. You will conduct investigations according to departmental policies and with minimal supervision while recognizing and addressing potential risks, hazardous exposure, and personal danger.
The Police Department (JCCPD) boasts over 100 sworn law enforcement officers and responds to more than 22,000 calls for service annually. JCCPD provides comprehensive law enforcement services to the citizens and visitors of James City County through its three divisions: Operations, Support Services, and Administrative Services. Every patrol officer is assigned a vehicle and equipped with uniforms and state-of-the-art gear, including RADAR, Alco-sensor FST, flashlight, TASER, Glock 9mm handgun, body-worn camera, in-car camera, mobile computer, electronic summonses with in-car printer and barcode scanner, and Automatic Vehicle Locator for closest-unit dispatching and directions, among others. JCCPD offers various career development opportunities, specialized assignments, and training programs, including investigations, narcotics investigations, community services (crime prevention), school resource officers (5), and uniform patrol. Moreover, JCCPD has several specialized teams, including Honor Guard, SWAT, Bike Patrol, Marine Patrol, Underwater Search & Recovery, Crisis Negotiations, Motors, and Tactical Field Force.
There are four levels of Police Officer distinguished by the level of work performed and the employee’s qualifications. Our career ladder advancement program allows for mobility from Police Officer I to Police Officer IV for qualified employees. Each advancement includes a 4% salary increase, in addition to any annual performance increases and/or bonuses.
Responsibilities:
Work requires sworn law enforcement officer status to maintain public peace, protect life and property, enforce laws and conduct investigations according to departmental policies and with minimal supervision. The officer is expected to perform specialized and involved tasks, administrative duties, including the investigation of complex incidents or criminal acts.
Operates police vehicle to observe for violations of traffic laws, suspicious activities or persons and disturbances of law and order: responds to radio dispatches; answers calls and complaints; responds to major crime calls (robbery, rape, murder, maiming, burglary, etc.); performs foot patrols to serve as a deterrent to criminal activity and to enhance the department’s Community Policing philosophy; investigates complaints and issues summonses or makes arrests; prepares detailed reports and maintains records.
Detects and investigates crimes: conducts surveillance of individuals, vehicles or locations; interviews victims, suspects and witnesses; collects and identifies evidence and property; seizes contraband and/or evidence; protects crime scenes; investigates traffic crashes.
Apprehends and arrests suspects, using weapons when necessary; obtains, verifies and executes arrest warrants; conducts high risk felony vehicle stops; detains, searches, arrests and handcuffs persons, as required; subdues and disarms resisting or attacking persons; transports and handles prisoners.
Prepares for and gives legal testimony; appears in court as a designated investigating officer.
Police Officer III and IV: Assists and advises junior patrol officers with more difficult or hazardous situations as instructed; assumes command of the shift/unit in the absence of or at the direction of the Lieutenant/Sergeant; ensures that all calls for service are answered and dealt with in a timely manner; serves as needed in a specialty area such as Field Training Officer, Instructor, SWAT, etc.
Requirements:
Any combination of education and experience equivalent to a high school diploma; associate’s degree in a related field preferred.
Must meet all minimum qualifications per Virginia Code 15.2-1705 :
Be a citizen of the United States and be at least 21 years of age at completion of Police Academy.
Possess or be able to obtain within 30 days of employment a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Not have been convicted of, pleaded guilty to, or no contest to a felony or an offense that would be a felony if committed in Virginia; certain crimes involving moral turpitude; any misdemeanor sex offense; domestic assault; or others that cannot be explained to the satisfaction of the Chief of Police.
Not have been convicted of Class 1 or 2 misdemeanors within previous 5 years. Commission of undetected crimes of a serious or repetitive nature will be reviewed on a case-by-case basis.
Not have a history of illegal drug or substance use is strongly preferred, with no use within previous 3 years. Exceptions may be made on a case-by-case basis. Distribution is an automatic disqualifier.
Not have had a dishonorable or bad conduct discharge from the military.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Click here for full job description.
Click here for more information about the application process and for a full list of disqualifiers.
Accepting applications until 11:59pm EST on 10/01/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Click here for application instructions.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Jun 16, 2023
Full time
Police Officer I/II
$54,810 / year or higher DOQ + Full-Time County Benefits .
Signing Bonus: $5,000 (half paid upon hire, half paid after field training)
Education Incentive: $3,000 for a bachelor's degree or higher or $1,500 for an associate degree, or 60 earned credit hours from an accredited college or university (amount is added to your salary)
The James City County Police Department is looking for motivated candidates to perform responsible, experienced, advanced-level protective service work. Applicants without current Virginia BLE certification as a law enforcement officer would attend the January 2024 police academy (hiring Oct. 2023 – Jan. 2024). Applicants already certified would start sooner and would only have to complete field training.
As a Police Officer, you will enforce state and local laws, respond to service calls, maintain visibility for crime deterrence, and carry out patrol duties and tasks related to protecting life, property, and law enforcement. You will conduct investigations according to departmental policies and with minimal supervision while recognizing and addressing potential risks, hazardous exposure, and personal danger.
The Police Department (JCCPD) boasts over 100 sworn law enforcement officers and responds to more than 22,000 calls for service annually. JCCPD provides comprehensive law enforcement services to the citizens and visitors of James City County through its three divisions: Operations, Support Services, and Administrative Services. Every patrol officer is assigned a vehicle and equipped with uniforms and state-of-the-art gear, including RADAR, Alco-sensor FST, flashlight, TASER, Glock 9mm handgun, body-worn camera, in-car camera, mobile computer, electronic summonses with in-car printer and barcode scanner, and Automatic Vehicle Locator for closest-unit dispatching and directions, among others. JCCPD offers various career development opportunities, specialized assignments, and training programs, including investigations, narcotics investigations, community services (crime prevention), school resource officers (5), and uniform patrol. Moreover, JCCPD has several specialized teams, including Honor Guard, SWAT, Bike Patrol, Marine Patrol, Underwater Search & Recovery, Crisis Negotiations, Motors, and Tactical Field Force.
There are four levels of Police Officer distinguished by the level of work performed and the employee’s qualifications. Our career ladder advancement program allows for mobility from Police Officer I to Police Officer IV for qualified employees. Each advancement includes a 4% salary increase, in addition to any annual performance increases and/or bonuses.
Responsibilities:
Work requires sworn law enforcement officer status to maintain public peace, protect life and property, enforce laws and conduct investigations according to departmental policies and with minimal supervision. The officer is expected to perform specialized and involved tasks, administrative duties, including the investigation of complex incidents or criminal acts.
Operates police vehicle to observe for violations of traffic laws, suspicious activities or persons and disturbances of law and order: responds to radio dispatches; answers calls and complaints; responds to major crime calls (robbery, rape, murder, maiming, burglary, etc.); performs foot patrols to serve as a deterrent to criminal activity and to enhance the department’s Community Policing philosophy; investigates complaints and issues summonses or makes arrests; prepares detailed reports and maintains records.
Detects and investigates crimes: conducts surveillance of individuals, vehicles or locations; interviews victims, suspects and witnesses; collects and identifies evidence and property; seizes contraband and/or evidence; protects crime scenes; investigates traffic crashes.
Apprehends and arrests suspects, using weapons when necessary; obtains, verifies and executes arrest warrants; conducts high risk felony vehicle stops; detains, searches, arrests and handcuffs persons, as required; subdues and disarms resisting or attacking persons; transports and handles prisoners.
Prepares for and gives legal testimony; appears in court as a designated investigating officer.
Police Officer III and IV: Assists and advises junior patrol officers with more difficult or hazardous situations as instructed; assumes command of the shift/unit in the absence of or at the direction of the Lieutenant/Sergeant; ensures that all calls for service are answered and dealt with in a timely manner; serves as needed in a specialty area such as Field Training Officer, Instructor, SWAT, etc.
Requirements:
Any combination of education and experience equivalent to a high school diploma; associate’s degree in a related field preferred.
Must meet all minimum qualifications per Virginia Code 15.2-1705 :
Be a citizen of the United States and be at least 21 years of age at completion of Police Academy.
Possess or be able to obtain within 30 days of employment a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Not have been convicted of, pleaded guilty to, or no contest to a felony or an offense that would be a felony if committed in Virginia; certain crimes involving moral turpitude; any misdemeanor sex offense; domestic assault; or others that cannot be explained to the satisfaction of the Chief of Police.
Not have been convicted of Class 1 or 2 misdemeanors within previous 5 years. Commission of undetected crimes of a serious or repetitive nature will be reviewed on a case-by-case basis.
Not have a history of illegal drug or substance use is strongly preferred, with no use within previous 3 years. Exceptions may be made on a case-by-case basis. Distribution is an automatic disqualifier.
Not have had a dishonorable or bad conduct discharge from the military.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software, especially Microsoft Office Suite.
Click here for full job description.
Click here for more information about the application process and for a full list of disqualifiers.
Accepting applications until 11:59pm EST on 10/01/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered. Click here for application instructions.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
JOB SUMMARY
This person in this position is responsible for performing a full range of law enforcement duties in the patrol, community policing, crime prevention, traffic enforcement and school safety and security functions of the City of Douglasville Police Department. The incumbent may be assigned temporarily to a specialty area within the department based on needs.
ESSENTIAL JOB FUNCTIONS
POLICE OFFICER
Maintains law and order and protects life and property to include: Patrols assigned geographic area;
Receives and responds to dispatched calls;
Investigates and takes appropriate action on assigned calls;
Conducts security checks of businesses, parks, public buildings, industrial areas and residences; Serves as a counselor for domestic disputes; Issues citations and/or makes arrests for violations of laws including traffic violations and local ordinances;
Prepares incident and accident reports;
Attends and testifies in various levels of court, including Superior, State, Juvenile, Administrative and Municipal, on cases investigated or reports written;
Responds to natural and man-made disasters;
Locates defendants and serves criminal warrants;
Assists with crowd control and security assignments at various public gatherings or incident scenes;
Reports hazardous conditions on public roadways and bridges;
Conducts surveillance;
Provides assistance to the public as needed;
Provides information and guidance regarding victims’ rights;
Assesses victims, rendering aid to the injured prior to EMS arrival;
Requests assistance of other agencies including emergency and towing services;
Processes arrested persons following established procedures;
Renders aid to other law enforcement personnel;
Attends/participates in daily roll call including inspection and training prior to going on duty;
Participates in training programs to improve knowledge and skills; May serve on the SWAT team;
Performs a minimum of twenty training hours to include firearms and legal updates;
Transports inmates to and from medical facilities;
Works with public, civic organizations, etc. in conducting community activities;
Performs specialized short or long term assignments including administrative, technical and investigative duties as required;
K-9
Uses K-9 to maintain law and order and protect life and property;
Handles K-9 when performing duties such as locating illegal drugs, area searches, locating evidence, tracking suspects, clearing buildings, crowd control and other duties when necessary;
Performs patrol officer duties.
FIND UNIT PATROL
Performs criminal investigations on the interstate for the purpose of stopping the transport of narcotics;
Interviews suspects; Searches vehicles as necessary;
Collects evidence; Processes crime scene;
Apprehends criminals;
Contacts federal agencies as necessary;
Enforces traffic laws;
Assists stranded motorists;
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a High School Diploma or Equivalent.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of law enforcement concepts and terminology, including criminal investigation, law enforcement and crime prevention; first-aid principles and techniques; report preparation and record keeping; and human behavior theories related to criminology, crisis intervention and crowd control;
Knowledge of laws and court decisions pertaining to law enforcement, including search and seizure, suspect and prisoners’ rights, and custody and protection of evidence; operational principles and practices of criminal investigation, law enforcement and crime prevention; court and trial procedures;
Knowledge of the use and effects of law enforcement weapons; methods of self-defense and physical restraint;
Knowledge of City of Douglasville Police Department policies and procedures and geographic layout of City;
Knowledge of vocabulary of technical/specialized fields of law enforcement such as identification, detention and pathology;
Skilled in learning, interpreting, applying and explaining complex laws and regulations;
Skilled in reading and interpreting documents such as maps, diagrams and textbooks;
Skilled in performing accurate mathematical calculations; comprehending and retaining factual information and applying what is learned;
Skilled in observing and remembering details of events, names, faces, numbers and physical descriptions; preparing and maintaining clear, accurate and concise reports and files;
Skilled in communicating effectively in both oral and written form;
Skilled in exercising tact, self-restraint, judgment and strategy in dealing with people of all races, ethnicities and socio-economic groups and who may have emotional or physical difficulties;
Skilled in exercising sound independent judgment in emergency or stressful situations; correctly interpreting a given situation and taking appropriate action under a variety of conditions;
Ability to react quickly and calmly in emergencies;
Ability to operate a computer and various programs;
Ability to understand and carry out oral and written instructions;
Ability to obtain higher education requirements, as necessary;
Ability to complete a 40-hour police motorcycle school and attend recertification training twice a year and complete 120 hours of accident investigation schooling within the first year of assignment to the unit, as required if assigned to Motor duty;
Ability to become certified to operate radar and laser speed detection devices;
Ability to complete K9 school, as required if assigned to K-9;
Ability to gather, assemble, analyze and evaluate facts and evidence and to draw sound conclusions; working ability to obtain valid information by interview and interrogation;
Ability to work rotating shifts, varying hours and be on call 24/7.
PHYSICAL DEMANDS
The employee is regularly required to: Have visual acuity in both eyes, normal color vision, good accommodation and no field deficits; Hear in-person, radio and telephone conversations; Recognize differences or changes in sound patterns, loudness or pitch; Speak audibly and clearly; identify and distinguish smells of different materials; Sit or stand for prolonged periods; Walk, run, kneel, stoop, crawl and crouch; Make precise and coordinated finger, hand and limb movements; Maintain uniform, controlled hand-arm posture or movement; Push, pull or drag an adult (averaging 160 pounds); Lift and carry boxes of evidence (average 50 pounds); Use force to restrain/subdue others; Work efficiently for long periods of time.
WORK ENVIRONMENT
Work is performed in a variety of field and office settings and may require exposure to dangerous and life-threatening situations. Must be willing to carry a firearm on and off the job; mentally and physically capable of taking the life of another, if justified; willing to work any hour of the day or night (shift work), overtime, weekends, on call and holidays; work at any location in the City and travel on specific assignments.
Jun 14, 2023
Full time
JOB SUMMARY
This person in this position is responsible for performing a full range of law enforcement duties in the patrol, community policing, crime prevention, traffic enforcement and school safety and security functions of the City of Douglasville Police Department. The incumbent may be assigned temporarily to a specialty area within the department based on needs.
ESSENTIAL JOB FUNCTIONS
POLICE OFFICER
Maintains law and order and protects life and property to include: Patrols assigned geographic area;
Receives and responds to dispatched calls;
Investigates and takes appropriate action on assigned calls;
Conducts security checks of businesses, parks, public buildings, industrial areas and residences; Serves as a counselor for domestic disputes; Issues citations and/or makes arrests for violations of laws including traffic violations and local ordinances;
Prepares incident and accident reports;
Attends and testifies in various levels of court, including Superior, State, Juvenile, Administrative and Municipal, on cases investigated or reports written;
Responds to natural and man-made disasters;
Locates defendants and serves criminal warrants;
Assists with crowd control and security assignments at various public gatherings or incident scenes;
Reports hazardous conditions on public roadways and bridges;
Conducts surveillance;
Provides assistance to the public as needed;
Provides information and guidance regarding victims’ rights;
Assesses victims, rendering aid to the injured prior to EMS arrival;
Requests assistance of other agencies including emergency and towing services;
Processes arrested persons following established procedures;
Renders aid to other law enforcement personnel;
Attends/participates in daily roll call including inspection and training prior to going on duty;
Participates in training programs to improve knowledge and skills; May serve on the SWAT team;
Performs a minimum of twenty training hours to include firearms and legal updates;
Transports inmates to and from medical facilities;
Works with public, civic organizations, etc. in conducting community activities;
Performs specialized short or long term assignments including administrative, technical and investigative duties as required;
K-9
Uses K-9 to maintain law and order and protect life and property;
Handles K-9 when performing duties such as locating illegal drugs, area searches, locating evidence, tracking suspects, clearing buildings, crowd control and other duties when necessary;
Performs patrol officer duties.
FIND UNIT PATROL
Performs criminal investigations on the interstate for the purpose of stopping the transport of narcotics;
Interviews suspects; Searches vehicles as necessary;
Collects evidence; Processes crime scene;
Apprehends criminals;
Contacts federal agencies as necessary;
Enforces traffic laws;
Assists stranded motorists;
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a High School Diploma or Equivalent.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of law enforcement concepts and terminology, including criminal investigation, law enforcement and crime prevention; first-aid principles and techniques; report preparation and record keeping; and human behavior theories related to criminology, crisis intervention and crowd control;
Knowledge of laws and court decisions pertaining to law enforcement, including search and seizure, suspect and prisoners’ rights, and custody and protection of evidence; operational principles and practices of criminal investigation, law enforcement and crime prevention; court and trial procedures;
Knowledge of the use and effects of law enforcement weapons; methods of self-defense and physical restraint;
Knowledge of City of Douglasville Police Department policies and procedures and geographic layout of City;
Knowledge of vocabulary of technical/specialized fields of law enforcement such as identification, detention and pathology;
Skilled in learning, interpreting, applying and explaining complex laws and regulations;
Skilled in reading and interpreting documents such as maps, diagrams and textbooks;
Skilled in performing accurate mathematical calculations; comprehending and retaining factual information and applying what is learned;
Skilled in observing and remembering details of events, names, faces, numbers and physical descriptions; preparing and maintaining clear, accurate and concise reports and files;
Skilled in communicating effectively in both oral and written form;
Skilled in exercising tact, self-restraint, judgment and strategy in dealing with people of all races, ethnicities and socio-economic groups and who may have emotional or physical difficulties;
Skilled in exercising sound independent judgment in emergency or stressful situations; correctly interpreting a given situation and taking appropriate action under a variety of conditions;
Ability to react quickly and calmly in emergencies;
Ability to operate a computer and various programs;
Ability to understand and carry out oral and written instructions;
Ability to obtain higher education requirements, as necessary;
Ability to complete a 40-hour police motorcycle school and attend recertification training twice a year and complete 120 hours of accident investigation schooling within the first year of assignment to the unit, as required if assigned to Motor duty;
Ability to become certified to operate radar and laser speed detection devices;
Ability to complete K9 school, as required if assigned to K-9;
Ability to gather, assemble, analyze and evaluate facts and evidence and to draw sound conclusions; working ability to obtain valid information by interview and interrogation;
Ability to work rotating shifts, varying hours and be on call 24/7.
PHYSICAL DEMANDS
The employee is regularly required to: Have visual acuity in both eyes, normal color vision, good accommodation and no field deficits; Hear in-person, radio and telephone conversations; Recognize differences or changes in sound patterns, loudness or pitch; Speak audibly and clearly; identify and distinguish smells of different materials; Sit or stand for prolonged periods; Walk, run, kneel, stoop, crawl and crouch; Make precise and coordinated finger, hand and limb movements; Maintain uniform, controlled hand-arm posture or movement; Push, pull or drag an adult (averaging 160 pounds); Lift and carry boxes of evidence (average 50 pounds); Use force to restrain/subdue others; Work efficiently for long periods of time.
WORK ENVIRONMENT
Work is performed in a variety of field and office settings and may require exposure to dangerous and life-threatening situations. Must be willing to carry a firearm on and off the job; mentally and physically capable of taking the life of another, if justified; willing to work any hour of the day or night (shift work), overtime, weekends, on call and holidays; work at any location in the City and travel on specific assignments.
Job Summary:
Rhode Island School of Design (RISD) is seeking to fill several Public Safety Officer II-level positions to join its Public Safety Department, which works in partnership with the Brown University and Providence Police departments to maintain a safe campus environment and support the educational mission of the College. This position is a valuable member of the RISD community and is responsible for maintaining and ensuring the safety and security of students, faculty, and staff along with College-owned or used properties through effective emergency medical and incident response, comprehensive building and campus property security, parking enforcement, shuttle and escort service.
The successful candidate will thrive in a campus environment that is committed to advancing the principles of social equity and inclusion, and equal access to resources and opportunities.
Essential Functions:
Develop a thorough knowledge of all campus security posts as well as all campus properties and geography and effectively and efficiently conduct foot, fixed and mobile security patrols of all campus property, utilizing assigned systems, gear and protocols, to deter and detect unsafe or criminal activity, identify and detain individuals as appropriate, and provide community education.
Respond to medical emergencies and provide emergency medical care as required. Employ appropriate techniques as trained to deal with members of the community and public in mental distress and/or under the influence of alcohol and/or narcotic substances.
Independently and/or collaboratively with other officers and Public Safety staff, proactively respond to calls for service including but not limited to lock-outs, fire, mechanical and/or burglar alarms, alcohol violations, student code violations, escorts, parking violations, defacement/vandalism complaints, motor vehicle accidents, noise disturbances, trespassing violations, injury reports etc.
Conduct initial incident investigations, gathering information by interviewing and obtaining statements from witnesses, victims, and suspects, securing physical evidence and filing detailed reports using a computerized report system while maintaining appropriate confidentiality.
Perform periodic inspections of systems and facilities such as call boxes, alarms or street lights to ensure proper function and prevent failure.
Work assignments in the Dispatch center and/or fixed security posts within a residential building utilizing camera system surveillance.
Effectively operate and maintain all assigned equipment including, but not limited to; radios, uniforms, computers, vehicles, medical supplies.
Actively participate in college events designed to foster the relationship between the Department and members of the RISD community.
Required Knowledge/Skills/Experience:
Must pass a pre-employment background check, physical and psychological examinations, insurance and driver’s record check, and National Crime Records check and must be fingerprinted.
The incumbent is required to become a State of RI licensed EMT and to complete the RI College & University Public Safety Training Academy (or equivalent training as determined by the Director) within two years of the date of hire as a condition of continued employment.
Must complete Field Training and Evaluation Program to include training in CPR/First Aid, safe driving practices, OC spray, defensive tactics, expandable batons and handcuffing procedures within timeframe as approved by the Director.
Ability to function independently, with moderate supervision, completing assigned work in a timely manner is required, as is the ability to prioritize based on emerging circumstances and changing priorities.
Must work well under stressful conditions.
Possession and continuous maintenance of a valid driver’s license and safe driving record in accordance with RISD standards required.
Must possess strong human relations skills with a proven ability to interact with community members from diverse backgrounds.
Must be able to provide clear and professional verbal communication via radio and telephone to responding emergency agencies, and other officers.
Must be able to maintain a professional demeanor and appearance in uniform, directly engaging with members of the RISD community, Providence Police and Fire Departments, other college campus public safety departments, visitors, vendors, and the general public.
A High School Diploma, GED or equivalent combination of education and experience is required.
Minimum of one (1) to two (2) years of security employment, formal security training, or related experience is preferred.
Preferred Qualifications:
EMT Certification and two (2) years of EMT experience is preferred, but not required at time of hire.
Jun 13, 2023
Full time
Job Summary:
Rhode Island School of Design (RISD) is seeking to fill several Public Safety Officer II-level positions to join its Public Safety Department, which works in partnership with the Brown University and Providence Police departments to maintain a safe campus environment and support the educational mission of the College. This position is a valuable member of the RISD community and is responsible for maintaining and ensuring the safety and security of students, faculty, and staff along with College-owned or used properties through effective emergency medical and incident response, comprehensive building and campus property security, parking enforcement, shuttle and escort service.
The successful candidate will thrive in a campus environment that is committed to advancing the principles of social equity and inclusion, and equal access to resources and opportunities.
Essential Functions:
Develop a thorough knowledge of all campus security posts as well as all campus properties and geography and effectively and efficiently conduct foot, fixed and mobile security patrols of all campus property, utilizing assigned systems, gear and protocols, to deter and detect unsafe or criminal activity, identify and detain individuals as appropriate, and provide community education.
Respond to medical emergencies and provide emergency medical care as required. Employ appropriate techniques as trained to deal with members of the community and public in mental distress and/or under the influence of alcohol and/or narcotic substances.
Independently and/or collaboratively with other officers and Public Safety staff, proactively respond to calls for service including but not limited to lock-outs, fire, mechanical and/or burglar alarms, alcohol violations, student code violations, escorts, parking violations, defacement/vandalism complaints, motor vehicle accidents, noise disturbances, trespassing violations, injury reports etc.
Conduct initial incident investigations, gathering information by interviewing and obtaining statements from witnesses, victims, and suspects, securing physical evidence and filing detailed reports using a computerized report system while maintaining appropriate confidentiality.
Perform periodic inspections of systems and facilities such as call boxes, alarms or street lights to ensure proper function and prevent failure.
Work assignments in the Dispatch center and/or fixed security posts within a residential building utilizing camera system surveillance.
Effectively operate and maintain all assigned equipment including, but not limited to; radios, uniforms, computers, vehicles, medical supplies.
Actively participate in college events designed to foster the relationship between the Department and members of the RISD community.
Required Knowledge/Skills/Experience:
Must pass a pre-employment background check, physical and psychological examinations, insurance and driver’s record check, and National Crime Records check and must be fingerprinted.
The incumbent is required to become a State of RI licensed EMT and to complete the RI College & University Public Safety Training Academy (or equivalent training as determined by the Director) within two years of the date of hire as a condition of continued employment.
Must complete Field Training and Evaluation Program to include training in CPR/First Aid, safe driving practices, OC spray, defensive tactics, expandable batons and handcuffing procedures within timeframe as approved by the Director.
Ability to function independently, with moderate supervision, completing assigned work in a timely manner is required, as is the ability to prioritize based on emerging circumstances and changing priorities.
Must work well under stressful conditions.
Possession and continuous maintenance of a valid driver’s license and safe driving record in accordance with RISD standards required.
Must possess strong human relations skills with a proven ability to interact with community members from diverse backgrounds.
Must be able to provide clear and professional verbal communication via radio and telephone to responding emergency agencies, and other officers.
Must be able to maintain a professional demeanor and appearance in uniform, directly engaging with members of the RISD community, Providence Police and Fire Departments, other college campus public safety departments, visitors, vendors, and the general public.
A High School Diploma, GED or equivalent combination of education and experience is required.
Minimum of one (1) to two (2) years of security employment, formal security training, or related experience is preferred.
Preferred Qualifications:
EMT Certification and two (2) years of EMT experience is preferred, but not required at time of hire.
Job Summary
Are you looking for a part-time job? Do you enjoy helping others? If yes, Hawkeye Community College might be the place for you. Hawkeye Community College currently seeking to hire Public Safety Officers.
Public Safety Officers protect the Hawkeye Community College community from hazards such as fire, natural disaster, and crime while patrolling the main campus and/or other Hawkeye Community College sites. Additionally, Public Safety Officers may be called upon to provide first aid, investigate suspicious activity, interview witnesses, prepare detailed reports, and participate in emergency drills, demonstrations, and trainings.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Responds to calls for service and alarms.
Patrols campus on foot as well as utilizing the Public Safety vehicle.
Reports any criminal activity, fire, or other safety concerns to proper authorities.
Physically secures the campus after close of business.
Monitors various mechanical equipment throughout shift.
Performs other duties as assigned.
Minimum Qualifications
High School Diploma or equivalent.
Demonstrated ability to comprehend and carry out public safety policies, procedures, and regulations as well as write and prepare comprehensive records and reports.
CPR/First Aid certification required or ability to obtain within the first 3 months of employment.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Must be able to lift up to 50 lbs.
Demonstrated ability to provide excellent customer service, maintain student confidence and protect operational integrity.
Demonstrated ability to work flexible hours including evening and weekend hours.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Public Safety/Private Security experience.
Police Science/Criminal Justice Students.
Employment Status
Non-exempt, part-time position working up to approximately 9 hour shifts with a total of 20 hours or less a week.
Working Conditions
Anticipated schedule is flexible and includes days, nights or occasional weekends.
Frequent exposure to outside weather conditions.
Occasional exposure to noise from machinery.
Requires skills for succeeding in an educational environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an educational setting as well as in a combination of indoor and outdoor environments. Outdoor environments may become susceptible to inclement weather conditions. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit the online application and all required materials by Sunday, March 5, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Feb 20, 2023
Part time
Job Summary
Are you looking for a part-time job? Do you enjoy helping others? If yes, Hawkeye Community College might be the place for you. Hawkeye Community College currently seeking to hire Public Safety Officers.
Public Safety Officers protect the Hawkeye Community College community from hazards such as fire, natural disaster, and crime while patrolling the main campus and/or other Hawkeye Community College sites. Additionally, Public Safety Officers may be called upon to provide first aid, investigate suspicious activity, interview witnesses, prepare detailed reports, and participate in emergency drills, demonstrations, and trainings.
Hawkeye Community College is a comprehensive community college focused on meeting the needs of the community by providing quality, affordable learning experiences for a diverse student body through our Adult Learning Center, Business and Community Education Department as well as through more than 50 career and technical programs and liberal arts transfer programs. Hawkeye Community College’s mission is about empowering students, strengthening businesses and enriching communities with a vision to improve the quality of life in the communities we serve. For additional information about Hawkeye Community College and the area surrounding campus, visit our website: Hawkeye Community College
Essential Job Functions
Important responsibilities and duties may include, but are not limited to, the following:
Responds to calls for service and alarms.
Patrols campus on foot as well as utilizing the Public Safety vehicle.
Reports any criminal activity, fire, or other safety concerns to proper authorities.
Physically secures the campus after close of business.
Monitors various mechanical equipment throughout shift.
Performs other duties as assigned.
Minimum Qualifications
High School Diploma or equivalent.
Demonstrated ability to comprehend and carry out public safety policies, procedures, and regulations as well as write and prepare comprehensive records and reports.
CPR/First Aid certification required or ability to obtain within the first 3 months of employment.
Must possess a current driver’s license valid in the State of Iowa and a driving record insurable by the College’s insurer.
Must be able to lift up to 50 lbs.
Demonstrated ability to provide excellent customer service, maintain student confidence and protect operational integrity.
Demonstrated ability to work flexible hours including evening and weekend hours.
Demonstrated ability to work with a culturally diverse student population, faculty, staff, and the general public.
Ability to demonstrate strong interpersonal communication.
Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
Demonstrated ability to execute organization and department policies and procedures.
Demonstrated ability to handle confidential/sensitive information with discretion.
Preferred Qualifications
Public Safety/Private Security experience.
Police Science/Criminal Justice Students.
Employment Status
Non-exempt, part-time position working up to approximately 9 hour shifts with a total of 20 hours or less a week.
Working Conditions
Anticipated schedule is flexible and includes days, nights or occasional weekends.
Frequent exposure to outside weather conditions.
Occasional exposure to noise from machinery.
Requires skills for succeeding in an educational environment, using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Work is performed in an educational setting as well as in a combination of indoor and outdoor environments. Outdoor environments may become susceptible to inclement weather conditions. Sit, stand, bend, lift and move intermittently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computer.
Application Procedure
Complete an online application at hawkeyecollege.edu/employment
Submit/upload a cover letter.
Submit/upload a resume.
Submit/upload 3 professional references with a minimum of 1 being from a current/past supervisor.
Submit the online application and all required materials by Sunday, March 5, 2023.
Hawkeye Community College is an equal opportunity and affirmative action employer, committed to equity and diversity in its educational services and employment practices: https://www.hawkeyecollege.edu/about/diversity-inclusion/equal-opportunity . The College does not discriminate on the basis of sex; race; age; color; creed; national origin; religion; disability; sexual orientation; gender identity; genetic information; or actual or potential parental, family, or marital status in its programs, activities, or employment practices. Veteran status is also included to the extent covered by law. Any person alleging a violation of equity regulations shall have the right to file a formal complaint. Inquiries concerning application of this statement should be addressed to: Equity Coordinator and Title IX Coordinator for employees, 319-296-4405; or Title IX Coordinator for students, 319-296-4448; Hawkeye Community College, 1501 East Orange Road, P.O. Box 8015, Waterloo, Iowa 50704-8015; or email equity-titleIX@hawkeyecollege.edu , or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, phone number 312-730-1560, fax 312-730-1576, email: OCR.Chicago@ed.gov .
If any applicant is in need of a reasonable accommodation in completing the application process, please notify a member of Human Resource Services.
Alliance is seeking candidates for the role of Behavioral Health Crisis Clinician. The role is primarily responsible for conducting telephonic screening, triage and referral functions for individuals seeking services. The Clinician ensures that individuals calling with service needs are safely linked in a timely fashion with available services and/or community resources. The Clinician may also provide crisis service authorizations for both state and Medicaid funded emergency type services.
This position will be equipped with all supplies and technologies to be able to work from home. The selected candidate must reside in North Carolina and is required to attend an initial 6 to 8- week virtual training period, Monday-Friday, between 9a.m. to 5p.m. Transition to permanent schedule to follow a successful training period. Some holiday hours are required.
We are seeking to fill two positions to work one of the following schedules:
Sunday, Monday, Tuesday, Wednesday 8am- 6pm
Wednesday, Thursday, Friday, Saturday 8am-6pm
Responsibilities & Duties
Conduct Initial Screenings, Assessments, and Reviews, and make referrals
Receive escalated calls from Member & Recipient Service Representatives who identified callers during initial screening that have urgent or emergent needs. Callers may be actively psychotic, actively suicidal, actively homicidal, intoxicated, in active withdrawal and/or experiencing a medical emergency
Make clinical triage decisions based on often limited information obtained during telephonic screening
Ensure individuals receive a comprehensive screening and appropriate referral that matches level of service needed
Maintain safety of all callers, which may include contacting and mobilizing community first responders, (EMS, CIT officers, police, mobile crisis teams)
Engage Decision to Warn when working with callers with active homicidal ideation, according to policy
Report to Child Protective Services and Adult Protective Services, when warranted
Identify high risk/special health care needs populations and refer to Care Coordination
Review caller history, when available, in the client management system to help determine most appropriate referral option
Use electronic scheduling system to schedule and secure assessment appointments with contracted providers based on consumer’s choice of service providers – considering consumer’s needs, location, and other provider characteristics
Complete specialized screening documentation for all service-related calls; document all incoming call activity in MCO tracking system
Simultaneously operate and navigate a multi-function phone system with multiple software programs while managing caller needs; serially operate and navigate multiple software programs in course of all duties
Engage in follow-up activities to ensure consumers were seen for scheduled assessments and crisis follow-up appointments
Route incoming calls to appropriate MCO departments when inquiries cannot be adequately addressed at the Call Center level
Work independently to prioritize tasks and maintain idle status in call queue during high call volume and/or low staffing periods
Simultaneous to other tasks, monitor incoming fax system and overflow vendor reports to ensure written referrals receive appropriate attention within expected time frames
Provide Support, Consultation, & Leadership
Interact with community emergency services orally while receiving information orally and in writing via IM
Engage interpreter services when needed and adjust communication accordingly
Provide oversight and clinical review of calls managed by overflow vendor
Assist callers with addressing obstacles to accessing care and identify available resources
Provide consultation and support to non-licensed Call Center staff
Thoroughly train incoming staff to job duties and provide additional training to staff throughout clinical operations in the functions of the call center
Compliance & Reporting
Read, integrate, and adapt procedural tasks in a rapidly changing, paperless work environment
Recognize and report quality concerns to supervisor and Provider Network Department
Report patterns of atypical call and service-seeking patterns to supervisor
Minimum Requirements
Education & Experience
Master’s degree in Human Services field and minimum of three (3) years post degree experience in a community, business or governmental program that delivers mental health support services (e.g., adults with mental illness, children with severe emotional disturbance, and persons with developmental disabilities, adults, and children with substance abuse disorders)
Special Requirements
Requires individual to be Bilingual (clinically fluent) in Spanish and English. Testing before hire will be required.
Current, active, and unrestricted behavioral license issued by a North Carolina Professional Board, (LCSW, LCMHC, LCAS, LPA, LMFT)
Knowledge, Skills, & Abilities
Fluent in both Spanish and English for conversational and clinical language
Knowledge of relevant state and federal laws (i.e., protection of client rights, mandatory reporting, and confidentiality).
Knowledge of treatment modalities (i.e., Crisis Intervention, Motivational Interviewing, and Systems Theory).
Knowledge of culturally competent practices.
Knowledge of diagnostic and Statistical Manual of Mental disorders 5th edition.
Thorough knowledge of the operation of MCO/LME structure within the North Carolina mental health system.
Thorough knowledge of ASAM Criteria and resources in identified catchment area.
Skill in the use of multiple software platforms and strong keyboarding skills to complete referral process.
Skill troubleshooting minor technological issues independently.
Considerable skill in identifying appropriate level of care based on information provided during time limited telephonic assessment.
Ability to assess clinical level of need telephonically.
Ability to multi-task and focus in a distracting environment.
Ability to read, analyze, interpret, and implement regulations, policies, and procedures; transfer verbal information into written documentation, and the reverse; simultaneously incorporate written and oral information while speaking and typing.
Ability to provide crisis response and deescalate difficult callers.
Ability to coordinate effectively with staff from various agencies.
Ability to manage time, problem solve, and prioritize work independently.
Demonstrate flexibility and ability to work cohesively in a team.
Ability to remain composed during high-stress, crisis-related calls.
Ability to express ideas clearly and concisely orally and in written documents.
Salary Range
$50,865.49 to $87,563.63/Annually
Feb 14, 2023
Full time
Alliance is seeking candidates for the role of Behavioral Health Crisis Clinician. The role is primarily responsible for conducting telephonic screening, triage and referral functions for individuals seeking services. The Clinician ensures that individuals calling with service needs are safely linked in a timely fashion with available services and/or community resources. The Clinician may also provide crisis service authorizations for both state and Medicaid funded emergency type services.
This position will be equipped with all supplies and technologies to be able to work from home. The selected candidate must reside in North Carolina and is required to attend an initial 6 to 8- week virtual training period, Monday-Friday, between 9a.m. to 5p.m. Transition to permanent schedule to follow a successful training period. Some holiday hours are required.
We are seeking to fill two positions to work one of the following schedules:
Sunday, Monday, Tuesday, Wednesday 8am- 6pm
Wednesday, Thursday, Friday, Saturday 8am-6pm
Responsibilities & Duties
Conduct Initial Screenings, Assessments, and Reviews, and make referrals
Receive escalated calls from Member & Recipient Service Representatives who identified callers during initial screening that have urgent or emergent needs. Callers may be actively psychotic, actively suicidal, actively homicidal, intoxicated, in active withdrawal and/or experiencing a medical emergency
Make clinical triage decisions based on often limited information obtained during telephonic screening
Ensure individuals receive a comprehensive screening and appropriate referral that matches level of service needed
Maintain safety of all callers, which may include contacting and mobilizing community first responders, (EMS, CIT officers, police, mobile crisis teams)
Engage Decision to Warn when working with callers with active homicidal ideation, according to policy
Report to Child Protective Services and Adult Protective Services, when warranted
Identify high risk/special health care needs populations and refer to Care Coordination
Review caller history, when available, in the client management system to help determine most appropriate referral option
Use electronic scheduling system to schedule and secure assessment appointments with contracted providers based on consumer’s choice of service providers – considering consumer’s needs, location, and other provider characteristics
Complete specialized screening documentation for all service-related calls; document all incoming call activity in MCO tracking system
Simultaneously operate and navigate a multi-function phone system with multiple software programs while managing caller needs; serially operate and navigate multiple software programs in course of all duties
Engage in follow-up activities to ensure consumers were seen for scheduled assessments and crisis follow-up appointments
Route incoming calls to appropriate MCO departments when inquiries cannot be adequately addressed at the Call Center level
Work independently to prioritize tasks and maintain idle status in call queue during high call volume and/or low staffing periods
Simultaneous to other tasks, monitor incoming fax system and overflow vendor reports to ensure written referrals receive appropriate attention within expected time frames
Provide Support, Consultation, & Leadership
Interact with community emergency services orally while receiving information orally and in writing via IM
Engage interpreter services when needed and adjust communication accordingly
Provide oversight and clinical review of calls managed by overflow vendor
Assist callers with addressing obstacles to accessing care and identify available resources
Provide consultation and support to non-licensed Call Center staff
Thoroughly train incoming staff to job duties and provide additional training to staff throughout clinical operations in the functions of the call center
Compliance & Reporting
Read, integrate, and adapt procedural tasks in a rapidly changing, paperless work environment
Recognize and report quality concerns to supervisor and Provider Network Department
Report patterns of atypical call and service-seeking patterns to supervisor
Minimum Requirements
Education & Experience
Master’s degree in Human Services field and minimum of three (3) years post degree experience in a community, business or governmental program that delivers mental health support services (e.g., adults with mental illness, children with severe emotional disturbance, and persons with developmental disabilities, adults, and children with substance abuse disorders)
Special Requirements
Requires individual to be Bilingual (clinically fluent) in Spanish and English. Testing before hire will be required.
Current, active, and unrestricted behavioral license issued by a North Carolina Professional Board, (LCSW, LCMHC, LCAS, LPA, LMFT)
Knowledge, Skills, & Abilities
Fluent in both Spanish and English for conversational and clinical language
Knowledge of relevant state and federal laws (i.e., protection of client rights, mandatory reporting, and confidentiality).
Knowledge of treatment modalities (i.e., Crisis Intervention, Motivational Interviewing, and Systems Theory).
Knowledge of culturally competent practices.
Knowledge of diagnostic and Statistical Manual of Mental disorders 5th edition.
Thorough knowledge of the operation of MCO/LME structure within the North Carolina mental health system.
Thorough knowledge of ASAM Criteria and resources in identified catchment area.
Skill in the use of multiple software platforms and strong keyboarding skills to complete referral process.
Skill troubleshooting minor technological issues independently.
Considerable skill in identifying appropriate level of care based on information provided during time limited telephonic assessment.
Ability to assess clinical level of need telephonically.
Ability to multi-task and focus in a distracting environment.
Ability to read, analyze, interpret, and implement regulations, policies, and procedures; transfer verbal information into written documentation, and the reverse; simultaneously incorporate written and oral information while speaking and typing.
Ability to provide crisis response and deescalate difficult callers.
Ability to coordinate effectively with staff from various agencies.
Ability to manage time, problem solve, and prioritize work independently.
Demonstrate flexibility and ability to work cohesively in a team.
Ability to remain composed during high-stress, crisis-related calls.
Ability to express ideas clearly and concisely orally and in written documents.
Salary Range
$50,865.49 to $87,563.63/Annually