American Red Cross
New York, New York
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: CHIEF EXECUTIVE OFFICER, GREATER NEW YORK REGION Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . STOP and READ! DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. Why Choose Us? The American Red Cross is currently seeking the Regional CEO for the Greater New York Region. Headquartered in New York City, the Greater New York Region serves more than 12 million people in New York City, Long Island, Rockland and Westchester Counties, and Greenwich, Connecticut, and is the highest-profile Region in the Red Cross network. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. As a member of the team, the CEO has a direct impact on a meaningful mission and can help save lives every day. The Red Cross is committed to the diversity of its workforce and to delivering programs and services in a culturally competent manner, reflecting the communities it serves. Its work environment is collaborative, respectful, and inclusive, with a focus on building allyship and a culture of belonging that empowers all team members. The Red Cross offers the opportunity to learn, grow, and succeed while making a difference. It supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, the Asian American and Pacific Islander Employer Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, the Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The Red Cross responds to approximately seven emergencies and disasters a day across the region – home fires, floods, building collapses – and more, providing shelter, food, clothing, and emotional support at no cost to those in need. WHAT YOU NEED TO KNOW: THE POSITION The Regional CEO leads a team of paid and volunteer staff to prevent and alleviate human suffering in the face of emergencies and support resilient communities throughout the Region by mobilizing the power of volunteers and the generosity of donors. The successful candidate should have demonstrated experience building relationships with key external stakeholders, being the face of an organization, and demonstrating strong fund development skills. WHERE YOUR CAREER IS A FORCE FOR GOOD: Responsibilities Core mission delivery, fundraising and representing the Red Cross to media and donors and in communities throughout the region. Managing community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond to, and recover from disasters. Ensuring that volunteers, including youth, are engaged in Red Cross service. Supervising executive directors (EDs) who provide local leadership and serve as the face of the Red Cross in their communities. Achieving performance targets for the Region, including service delivery, fundraising/revenue, and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the CEO has primary responsibility across the region for achievement of fundraising goals. Utilizing the support activities of HR, IT, Finance, Communications, and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Regional Board and Advisory Board recruitment. PRIORITIES Fundraising In conjunction with the DFVP, the Regional CEO is responsible for achieving fundraising goals and acts as the chapters’ and/or Region’s chief fundraiser. They are charged with developing and growing financial resources within the Region, ensuring adequate and diversified financial resources. They will lead and participate in strategies to raise and leverage funds, including working with Regional and community boards. External Relationships and Partnerships The CEO is responsible for building strong relationships with key organizations and community leaders. They will cultivate relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations, and other community charitable and nonprofit agencies. Visibility and Community Presence The CEO will ensure strong visibility for the American Red Cross in the Region. They will work to increase community awareness, participation, and commitment to the Red Cross by being an active community participant. They will ensure regular local media communications regarding Red Cross services and regional/national activities consistent with regional/national communication strategies. They will leverage relationships with local/regional media to ensure that the communities in the Region are provided access to information about Red Cross services/programs. Dual Responsibility for Regional Performance and Assigned Chapter and/or Region Performance Delivery of overall targets/goals of the Region any directly assigned chapters. This includes strategic and operational management/oversight of reporting chapter(s), including the effective delivery of services; meeting fundraising, revenue and expense targets; compliance with corporate governance, policies and governmental regulations. The CEO will ensure sound financial management and public accountability for contributions, income, and all Red Cross assets. They are responsible for approving any Chapter annual revenue and expense budgets and working with Division Vice President (DVP) to establish regional revenue and expense budgets. Workforce Management Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Internal Collaboration and Feedback Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Builds strong collaboration and consensus environment between all units in the Region, including any chapters. Regularly shares feedback on chapter performance with EDs in Region, community boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other regional executives to ensure coordinated outreach/ partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. Service Delivery Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond, and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality chapter services throughout the Region. This includes emergency and disaster response services, services to armed forces, and international services based on regional strategies and local community needs and objectives. Increases community awareness, participation, and commitment. Builds regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross clubs which are also integrated into the service delivery plans. Treats all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for all. It is expected that each member of the regional management team will work with a volunteer counterpart to ensure depth within the function and that key volunteers are utilized. WHAT YOU NEED TO SUCCEED: Organizational Agility Understands how organizations work; knows how to get things done both through formal channels and informal networks; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations – able to manage up and manage down. Nimble, with ability to deliver results in a complex matrixed environment, with three boards and over 100 staff and 6,000 volunteers. Ability to Deal with Ambiguity and Manage Complexity Can effectively cope with change and shift gears comfortably; can decide and act without the total picture; not upset by unresolved issues; doesn’t have to finish before moving on; can comfortably handle risk and uncertainty. Able to effectively deliver results in complex environments, incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals, and a diverse community population. Interpersonal Strengths Relates well to all kinds of people – inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Professionalism and Integrity Evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a can-do attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Manage Vision and Purpose Communicates a compelling and inspired vision or sense of core purpose; talks beyond today and about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations. Qualifications and Experience Four-year college degree (BS/BA). Master’s degree preferred. Experience in the for-profit or not-for-profit sector in business, sales, or corporate administration; proven track record raising significant financial resources. Able to develop effective work teams and build consensus within the organization and community. Strong influencing skills along with public speaking and writing. Exercises good judgment in difficult situations. Track record directing workforce and program management. Demonstrated ability to develop effective work teams and build consensus within the organization and community. Knowledge of the region – established contacts with funders, community groups, and government officials. Other Travel within communities served in the region and division; participation in meetings and conferences throughout the Red Cross system. Work Conditions Work is performed indoors with some exposure to safety and health hazards related to emergency services relief work. Since the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during major disasters. COMPENSATION RANGE AND BENEFITS FOR YOU: The salary range for this position is $285,000 to $300,000. At the American Red Cross, we recognize and reward exceptional performance. In addition to the base salary, you will have the opportunity to earn an annual performance-based incentive. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . DO NOT APPLY VIA THE RED CROSS WEBSITE. YOU WILL NOT BE NOT BE CONSIDERED. YOU MUST APPLY USING THE ABOVE EMAIL ADDRESS. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: CHIEF EXECUTIVE OFFICER, GREATER NEW YORK REGION Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . STOP and READ! DO NOT APPLY VIA THIS RED CROSS CAREERS WEBSITE. NO ONE WILL BE REVIEWING RESUMES FOR THIS POSITION HERE. YOU WILL NOT BE CONSIDERED UNLESS YOU APPLY USING THE ABOVE EMAIL ADDRESS. Why Choose Us? The American Red Cross is currently seeking the Regional CEO for the Greater New York Region. Headquartered in New York City, the Greater New York Region serves more than 12 million people in New York City, Long Island, Rockland and Westchester Counties, and Greenwich, Connecticut, and is the highest-profile Region in the Red Cross network. As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. As a member of the team, the CEO has a direct impact on a meaningful mission and can help save lives every day. The Red Cross is committed to the diversity of its workforce and to delivering programs and services in a culturally competent manner, reflecting the communities it serves. Its work environment is collaborative, respectful, and inclusive, with a focus on building allyship and a culture of belonging that empowers all team members. The Red Cross offers the opportunity to learn, grow, and succeed while making a difference. It supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, the Asian American and Pacific Islander Employer Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, the Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! The Red Cross responds to approximately seven emergencies and disasters a day across the region – home fires, floods, building collapses – and more, providing shelter, food, clothing, and emotional support at no cost to those in need. WHAT YOU NEED TO KNOW: THE POSITION The Regional CEO leads a team of paid and volunteer staff to prevent and alleviate human suffering in the face of emergencies and support resilient communities throughout the Region by mobilizing the power of volunteers and the generosity of donors. The successful candidate should have demonstrated experience building relationships with key external stakeholders, being the face of an organization, and demonstrating strong fund development skills. WHERE YOUR CAREER IS A FORCE FOR GOOD: Responsibilities Core mission delivery, fundraising and representing the Red Cross to media and donors and in communities throughout the region. Managing community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond to, and recover from disasters. Ensuring that volunteers, including youth, are engaged in Red Cross service. Supervising executive directors (EDs) who provide local leadership and serve as the face of the Red Cross in their communities. Achieving performance targets for the Region, including service delivery, fundraising/revenue, and expense targets. In conjunction with the Division Fundraising Vice President (DFVP), the CEO has primary responsibility across the region for achievement of fundraising goals. Utilizing the support activities of HR, IT, Finance, Communications, and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission. Regional Board and Advisory Board recruitment. PRIORITIES Fundraising In conjunction with the DFVP, the Regional CEO is responsible for achieving fundraising goals and acts as the chapters’ and/or Region’s chief fundraiser. They are charged with developing and growing financial resources within the Region, ensuring adequate and diversified financial resources. They will lead and participate in strategies to raise and leverage funds, including working with Regional and community boards. External Relationships and Partnerships The CEO is responsible for building strong relationships with key organizations and community leaders. They will cultivate relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations, and other community charitable and nonprofit agencies. Visibility and Community Presence The CEO will ensure strong visibility for the American Red Cross in the Region. They will work to increase community awareness, participation, and commitment to the Red Cross by being an active community participant. They will ensure regular local media communications regarding Red Cross services and regional/national activities consistent with regional/national communication strategies. They will leverage relationships with local/regional media to ensure that the communities in the Region are provided access to information about Red Cross services/programs. Dual Responsibility for Regional Performance and Assigned Chapter and/or Region Performance Delivery of overall targets/goals of the Region any directly assigned chapters. This includes strategic and operational management/oversight of reporting chapter(s), including the effective delivery of services; meeting fundraising, revenue and expense targets; compliance with corporate governance, policies and governmental regulations. The CEO will ensure sound financial management and public accountability for contributions, income, and all Red Cross assets. They are responsible for approving any Chapter annual revenue and expense budgets and working with Division Vice President (DVP) to establish regional revenue and expense budgets. Workforce Management Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Internal Collaboration and Feedback Hires, manages, and evaluates any EDs within Region. This is carried out in collaboration and consultation with community boards. Provides regional oversight and support of EDs within the Region. Identifies opportunities for sharing knowledge and resources between regional groups and provides access to best practices and training opportunities available through national headquarters. Builds strong collaboration and consensus environment between all units in the Region, including any chapters. Regularly shares feedback on chapter performance with EDs in Region, community boards, and DVP. Provides direction and strategy for improved performance. Works with DVP and other regional executives to ensure coordinated outreach/ partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region. Service Delivery Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond, and recover from disasters. Grows and ensures consistent, responsive delivery of high-quality chapter services throughout the Region. This includes emergency and disaster response services, services to armed forces, and international services based on regional strategies and local community needs and objectives. Increases community awareness, participation, and commitment. Builds regional capacity for service delivery through engagement and retention of volunteers and partners. Ensures that youth and young adults are engaged through a network of Red Cross clubs which are also integrated into the service delivery plans. Treats all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for all. It is expected that each member of the regional management team will work with a volunteer counterpart to ensure depth within the function and that key volunteers are utilized. WHAT YOU NEED TO SUCCEED: Organizational Agility Understands how organizations work; knows how to get things done both through formal channels and informal networks; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations – able to manage up and manage down. Nimble, with ability to deliver results in a complex matrixed environment, with three boards and over 100 staff and 6,000 volunteers. Ability to Deal with Ambiguity and Manage Complexity Can effectively cope with change and shift gears comfortably; can decide and act without the total picture; not upset by unresolved issues; doesn’t have to finish before moving on; can comfortably handle risk and uncertainty. Able to effectively deliver results in complex environments, incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals, and a diverse community population. Interpersonal Strengths Relates well to all kinds of people – inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably. Professionalism and Integrity Evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a can-do attitude and takes initiative; is a self-starter; inspires and motivates others to do the same. Embraces rather than resists additional responsibilities. Adheres to enterprise policies; acts with integrity; settles rather than creates conflict. Manage Vision and Purpose Communicates a compelling and inspired vision or sense of core purpose; talks beyond today and about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations. Qualifications and Experience Four-year college degree (BS/BA). Master’s degree preferred. Experience in the for-profit or not-for-profit sector in business, sales, or corporate administration; proven track record raising significant financial resources. Able to develop effective work teams and build consensus within the organization and community. Strong influencing skills along with public speaking and writing. Exercises good judgment in difficult situations. Track record directing workforce and program management. Demonstrated ability to develop effective work teams and build consensus within the organization and community. Knowledge of the region – established contacts with funders, community groups, and government officials. Other Travel within communities served in the region and division; participation in meetings and conferences throughout the Red Cross system. Work Conditions Work is performed indoors with some exposure to safety and health hazards related to emergency services relief work. Since the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during major disasters. COMPENSATION RANGE AND BENEFITS FOR YOU: The salary range for this position is $285,000 to $300,000. At the American Red Cross, we recognize and reward exceptional performance. In addition to the base salary, you will have the opportunity to earn an annual performance-based incentive. We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO + Holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Applications including cover letters and resumes, as well as nominations, should be sent to the attention of Susan Meade and Paul Spivey at RedCrossNY@PhillipsOppenheim.com . DO NOT APPLY VIA THE RED CROSS WEBSITE. YOU WILL NOT BE NOT BE CONSIDERED. YOU MUST APPLY USING THE ABOVE EMAIL ADDRESS. Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Covenant House International
Overview
For almost 50 years, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 31 cities in the US, Canada, Mexico, Guatemala, Honduras, and Nicaragua.
Primary Responsibilities
Reporting to the Vice President, Mass Market Growth and Channel Integration, the Manager, Integrated Marketing helps lead the strategy, execution and optimization of offline channels to acquire, grow, retain and reactivate the Mass Market donor audience. The Manager is responsible for the day-to-day direct mail marketing plan, will develop and deploy rigorous testing strategies as well as seek out solutions to improve efficiencies. The role will collaborate cross-functionally on an integrated campaign approach with online channels to help drive the strategy and implementation of campaigns to drive mass market file growth and retention. This position also leads the execution of offline channels in support of high-value donor audience needs via collaboration with Sustainer and Mid-Level audience strategists. The Manger will serve as the catalyst and growth accelerate propelling a large, national direct to consumer fundraising program towards growth and investment.
Job Duties
Help design the strategy for mass market fundraising program in collaboration with the Vice President, Mass Market Growth and Channel Integration and the Online strategists.
Develop the campaign and creative approach in the deployment of a data driven offline fundraising program focused on single gift donors that achieves key performance indicators in individual donor metrics as well as overall revenue growth and budget objectives
Executes offline channel strategy using an integrated approach in collaboration with online channel lead in order to achieve the organization's fundraising goals
Directs established workflow for direct mail initiatives including campaign planning, collection of resource, copy, art and creative design, content review, departmental approvals and budget administration
Collaborate with internal production team, and external vendors for campaign execution
Responsible for design and implementation of mass market new donor acquisition strategy via Direct Mail, hitting established new donor targets at assigned cost to acquire thresholds.
Collaboration on new donor journey / welcome series via direct mail touchpoints across all audiences and join sources to maximize new donor 2 nd gift conversion and retention.
Help develop and execute strategic priorities to optimize program performance and maximize ongoing donor renewal, upgrade and retention of donors via Direct Mail and other media touchpoints.
Collaborate and support planning and execution of direct mail campaigns to high value audience segments in the sustainer and mid-level donor programs
Recommend and rigorously implement strategic tests to optimize design efficiencies, increase KPIs for donor segments, balancing quality and quantity of tests to minimize budget impact and drive speed of learning
Guide direct mail team and partners to deliver on time and on budget direct mail campaigns
Helps manage direct mail annual budget and mid-year reforecast
Monitor campaign results, prepare reports and financial analyses
Responsible for quality assurance, accuracy and branding consistency
Assist in the creation of strategic and tactical plans to implement rapid response/disaster fundraising programs in response to episodic events
Responsible for day-to-day supervision and professional development of direct report(s)
Provide general support for the Vice President, as needed, as well as other related duties identified or assigned
Knowledge, Skills & Abilities
Desired Skills
Highly skilled at interpersonal, written and oral communications
Detail oriented and skilled at organizing and marshaling resources
Proven ability to plan and manage work – process, projects and programs
Proven capability to measure, evaluate and report results
Demonstrated skill in supervising and developing direct reports
Minimum Experience & Education
BS or BA degree or higher in related field
Management experience supervising individual contributors or small teams
7+ years’ experience in offline direct response marketing or related field
3+ years of direct project management or program management experience
Experience working cross functionally with tech and non-tech teams is desired
Proven experience in all Microsoft Office applications, specifically MS Excel, MS PowerPoint, and MS Word, as well as Google suite
Familiarity with nonprofit CRM and content management systems. Preference will be given to candidates with direct experience.
Travel Required
You may be required to travel for this position, 10% or less
Our Community
Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.
Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. If you are fun, dynamic, and hardworking, come join our awesome international team in an organization with a heart!
Covenant House is a vaccinated employer. As such, prospective new hires will be required to provide proof of vaccination or be willing to receive the COVID-19 vaccination by date of hire to be considered. Our offices are located in Manhattan, however, this position will be remote for the foreseeable future.
Overview
For almost 50 years, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 31 cities in the US, Canada, Mexico, Guatemala, Honduras, and Nicaragua.
Primary Responsibilities
Reporting to the Vice President, Mass Market Growth and Channel Integration, the Manager, Integrated Marketing helps lead the strategy, execution and optimization of offline channels to acquire, grow, retain and reactivate the Mass Market donor audience. The Manager is responsible for the day-to-day direct mail marketing plan, will develop and deploy rigorous testing strategies as well as seek out solutions to improve efficiencies. The role will collaborate cross-functionally on an integrated campaign approach with online channels to help drive the strategy and implementation of campaigns to drive mass market file growth and retention. This position also leads the execution of offline channels in support of high-value donor audience needs via collaboration with Sustainer and Mid-Level audience strategists. The Manger will serve as the catalyst and growth accelerate propelling a large, national direct to consumer fundraising program towards growth and investment.
Job Duties
Help design the strategy for mass market fundraising program in collaboration with the Vice President, Mass Market Growth and Channel Integration and the Online strategists.
Develop the campaign and creative approach in the deployment of a data driven offline fundraising program focused on single gift donors that achieves key performance indicators in individual donor metrics as well as overall revenue growth and budget objectives
Executes offline channel strategy using an integrated approach in collaboration with online channel lead in order to achieve the organization's fundraising goals
Directs established workflow for direct mail initiatives including campaign planning, collection of resource, copy, art and creative design, content review, departmental approvals and budget administration
Collaborate with internal production team, and external vendors for campaign execution
Responsible for design and implementation of mass market new donor acquisition strategy via Direct Mail, hitting established new donor targets at assigned cost to acquire thresholds.
Collaboration on new donor journey / welcome series via direct mail touchpoints across all audiences and join sources to maximize new donor 2 nd gift conversion and retention.
Help develop and execute strategic priorities to optimize program performance and maximize ongoing donor renewal, upgrade and retention of donors via Direct Mail and other media touchpoints.
Collaborate and support planning and execution of direct mail campaigns to high value audience segments in the sustainer and mid-level donor programs
Recommend and rigorously implement strategic tests to optimize design efficiencies, increase KPIs for donor segments, balancing quality and quantity of tests to minimize budget impact and drive speed of learning
Guide direct mail team and partners to deliver on time and on budget direct mail campaigns
Helps manage direct mail annual budget and mid-year reforecast
Monitor campaign results, prepare reports and financial analyses
Responsible for quality assurance, accuracy and branding consistency
Assist in the creation of strategic and tactical plans to implement rapid response/disaster fundraising programs in response to episodic events
Responsible for day-to-day supervision and professional development of direct report(s)
Provide general support for the Vice President, as needed, as well as other related duties identified or assigned
Knowledge, Skills & Abilities
Desired Skills
Highly skilled at interpersonal, written and oral communications
Detail oriented and skilled at organizing and marshaling resources
Proven ability to plan and manage work – process, projects and programs
Proven capability to measure, evaluate and report results
Demonstrated skill in supervising and developing direct reports
Minimum Experience & Education
BS or BA degree or higher in related field
Management experience supervising individual contributors or small teams
7+ years’ experience in offline direct response marketing or related field
3+ years of direct project management or program management experience
Experience working cross functionally with tech and non-tech teams is desired
Proven experience in all Microsoft Office applications, specifically MS Excel, MS PowerPoint, and MS Word, as well as Google suite
Familiarity with nonprofit CRM and content management systems. Preference will be given to candidates with direct experience.
Travel Required
You may be required to travel for this position, 10% or less
Our Community
Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.
Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. If you are fun, dynamic, and hardworking, come join our awesome international team in an organization with a heart!
Covenant House is a vaccinated employer. As such, prospective new hires will be required to provide proof of vaccination or be willing to receive the COVID-19 vaccination by date of hire to be considered. Our offices are located in Manhattan, however, this position will be remote for the foreseeable future.
CVNL
Sonoma
POSITION SOLICITATION: EXECUTIVE DIRECTOR
Reports to: La Luz Center Board of Directors
Location: Sonoma, California
Organization: Non-profit 501(c)(3)
ORGANIZATION OVERVIEW:
Since its founding in 1985, La Luz Center (LLC) has become the primary resource in Sonoma Valley for disadvantaged families seeking opportunities to improve their lives and achieve economic self-sufficiency. The La Luz Center is a hub and sanctuary for
those seeking assistance with basic needs but also offers enhanced programs that further support economic advancement, personal empowerment, and engagement in the community.
While La Luz Center programs and services are available to all in need, Latinx families represent our largest client population. La Luz bilingual services and community outreach activities primarily serve low income clients and have been particularly vital during the past 4 years when immigration issues, wildfires and the pandemic have converged on our community. Many of our clients are employed in industries that drive the economic vitality in the Valley and yet were hardest hit by these events—tourism, hospitality, and the agricultural sector.
The broad range of services at La Luz are delivered directly through LLC programs and through strong partnerships with other local, County, State and Federal organizations providing health, education, legal, employment training, and disaster relief services.
FAMILY SERVICES PROGRAMS
Ensures residents in Sonoma Valley can improve their lives and strengthen their
families by providing easily accessible family services, effective child-parent development programs, and culturally relevant mental health services.
ECONOMIC ADVANCEMENT PROGRAMS
Builds a pathway to a strong middle class through skill building programs that level the economic playing field for low-income families and through financing small business and entrepreneurial ventures in Sonoma Valley.
COMMUNITY ENGAGEMENT PROGRAMS
Engages Sonoma Valley residents in building a resilient and more inclusive community through community-civic activities that strengthen communications and connection between the Latinx and broader community.
The La Luz Center campus is located in the Sonoma Springs community. La Luz also
operates a Family Resource Center (FRC) at El Verano elementary school, an early
childhood education program (AVANCE) at Hanna Boys Center and service hubs at affordable housing centers. La Luz hosts community events (live and remote) that celebrate Latinx history and culture to help build cultural bridges and mutual understanding and a unified sense of community throughout the entire Sonoma Valley. The LLC Community Engagement team also actively participates in community initiatives to advocate and ensure the priorities of Latinx and low-income families are represented.
POSITION OVERVIEW: EXECUTIVE DIRECTOR (ED)
The Executive Director reports to the Board of Directors and has responsibility for
planning and directing all functions and day to day operations of the organization:
Fundraising, Financial Management, Organizational Development, Community Relations and Outreach, Staffing and Human Resources, Operations and Administration
and Board Relations.
Under the direction of the Board of Directors, the ED helps set the mission, vision and
values of the organization. This includes working with the Board to develop the strategic
plan and direction for the organization. The ED is responsible for implementation plans and keeping the Board informed of progress on strategic plan milestones.
A primary ED responsibility is establishing a strong partnership with the Board and
Staff to secure sustainable income sources and deliver relevant programs to ensure the
economic well-being and advancement of families in Sonoma Valley. A top priority of
the new ED will be to develop the staff and infrastructure to increase the impact of new and existing programs, while maintaining responsiveness to changing community needs and preserving the core principles of hope, empathy, passion and love for community
that are central to the organization’s identity and success.
PRIMARY RESPONSIBILITIES:
Ensure financial sustainability through increased revenue and sound financial management
Build and retain a talented, lean and highly effective staff team
Establish a strong open and collaborative partnership with the Board of Directors
Strengthen the visibility, credibility, and leadership of La Luz within the Latinx and
broader community
Align and enhance programs and services to meet evolving community needs
Expand systems and infrastructure to deliver data-driven measurement of activities
and outcomes
Identify, cultivate, and secure charitable gifts and private and governmental grants
Enhance and expand personal relationships with donors, volunteers, partners, community
leaders and other non-profits
Oversee all functions to ensure compliance with 501(c)(3) non profit status and all
other legal and governmental regulations and reporting requirements
Keep the Board informed of progress on strategic plan implementation, evolving
community needs and LLC activities and program results
Represent the needs of the Latinx community in local decision and policy making
Perform other duties as assigned by the Board President
Maintain all La Luz Facilities and plan for facilities needed to support La Luz programs
CANDIDATE PROFILE:
The LLC Executive Director will be an experienced, dynamic, bilingual and bicultural leader with exceptional interpersonal skills. They will be a team builder with expertise in
fundraising, organizational development, financial and program management and
community relations. They will exhibit excellent communication skills and a collaborative management style. They will bring examples of successes with building a talented
staff, strong partnerships and collaborative Board relationships.
Successful candidates will demonstrate a connection with La Luz Center’s mission and
enthusiasm for the work of LLC. They will have broad understanding of the issues facing Latinx families as well as a deep appreciation for the history and contributions of
the Latinx community.
REQUIRED SKILLS AND EXPERIENCE:
Fluency in English and Spanish with excellent written and verbal communications
skills in both languages
Deep understanding of and passion for Latinx culture and experience
Previous executive-level leadership experience in a similar, mission-driven nonprofit
environment
Fundraising expertise with a successful track record in income generation through
personal cultivation of donor relationships and in the securing of foundation and government
grants
History of community involvement and activism
Minimum of 3 years of successful senior management experience
Record of success in achieving organizational goals and financial growth
Proven people and team management skills with examples of coaching and mentoring
successes
Budgeting and financial management skills in an organization funded by grants and
donor contributions
Leadership effectiveness across ethnic, cultural, and racial backgrounds and socioeconomic
levels
DESIRED SKILLS AND EXPERIENCE:
Sound understanding of Salesforce.com platform and the utilization of CRM and
donor management systems
Digital proficiency (computer software, social media, Zoom and conferencing applications)
Experience managing staff and programs in remote or semi-remote environments
Practical knowledge of disaster preparation and disaster relief management
OTHER DESIRED CHARACTERISTICS:
Outgoing and Energetic Personality
Strategic thinker
Notable communication and listening skills
Compassionate and inspirational
APPLICATION PROCESS:
To be considered for this opportunity, please submit an electronic version of your resume and cover letter to cvnl.org/executive-search .
POSITION SOLICITATION: EXECUTIVE DIRECTOR
Reports to: La Luz Center Board of Directors
Location: Sonoma, California
Organization: Non-profit 501(c)(3)
ORGANIZATION OVERVIEW:
Since its founding in 1985, La Luz Center (LLC) has become the primary resource in Sonoma Valley for disadvantaged families seeking opportunities to improve their lives and achieve economic self-sufficiency. The La Luz Center is a hub and sanctuary for
those seeking assistance with basic needs but also offers enhanced programs that further support economic advancement, personal empowerment, and engagement in the community.
While La Luz Center programs and services are available to all in need, Latinx families represent our largest client population. La Luz bilingual services and community outreach activities primarily serve low income clients and have been particularly vital during the past 4 years when immigration issues, wildfires and the pandemic have converged on our community. Many of our clients are employed in industries that drive the economic vitality in the Valley and yet were hardest hit by these events—tourism, hospitality, and the agricultural sector.
The broad range of services at La Luz are delivered directly through LLC programs and through strong partnerships with other local, County, State and Federal organizations providing health, education, legal, employment training, and disaster relief services.
FAMILY SERVICES PROGRAMS
Ensures residents in Sonoma Valley can improve their lives and strengthen their
families by providing easily accessible family services, effective child-parent development programs, and culturally relevant mental health services.
ECONOMIC ADVANCEMENT PROGRAMS
Builds a pathway to a strong middle class through skill building programs that level the economic playing field for low-income families and through financing small business and entrepreneurial ventures in Sonoma Valley.
COMMUNITY ENGAGEMENT PROGRAMS
Engages Sonoma Valley residents in building a resilient and more inclusive community through community-civic activities that strengthen communications and connection between the Latinx and broader community.
The La Luz Center campus is located in the Sonoma Springs community. La Luz also
operates a Family Resource Center (FRC) at El Verano elementary school, an early
childhood education program (AVANCE) at Hanna Boys Center and service hubs at affordable housing centers. La Luz hosts community events (live and remote) that celebrate Latinx history and culture to help build cultural bridges and mutual understanding and a unified sense of community throughout the entire Sonoma Valley. The LLC Community Engagement team also actively participates in community initiatives to advocate and ensure the priorities of Latinx and low-income families are represented.
POSITION OVERVIEW: EXECUTIVE DIRECTOR (ED)
The Executive Director reports to the Board of Directors and has responsibility for
planning and directing all functions and day to day operations of the organization:
Fundraising, Financial Management, Organizational Development, Community Relations and Outreach, Staffing and Human Resources, Operations and Administration
and Board Relations.
Under the direction of the Board of Directors, the ED helps set the mission, vision and
values of the organization. This includes working with the Board to develop the strategic
plan and direction for the organization. The ED is responsible for implementation plans and keeping the Board informed of progress on strategic plan milestones.
A primary ED responsibility is establishing a strong partnership with the Board and
Staff to secure sustainable income sources and deliver relevant programs to ensure the
economic well-being and advancement of families in Sonoma Valley. A top priority of
the new ED will be to develop the staff and infrastructure to increase the impact of new and existing programs, while maintaining responsiveness to changing community needs and preserving the core principles of hope, empathy, passion and love for community
that are central to the organization’s identity and success.
PRIMARY RESPONSIBILITIES:
Ensure financial sustainability through increased revenue and sound financial management
Build and retain a talented, lean and highly effective staff team
Establish a strong open and collaborative partnership with the Board of Directors
Strengthen the visibility, credibility, and leadership of La Luz within the Latinx and
broader community
Align and enhance programs and services to meet evolving community needs
Expand systems and infrastructure to deliver data-driven measurement of activities
and outcomes
Identify, cultivate, and secure charitable gifts and private and governmental grants
Enhance and expand personal relationships with donors, volunteers, partners, community
leaders and other non-profits
Oversee all functions to ensure compliance with 501(c)(3) non profit status and all
other legal and governmental regulations and reporting requirements
Keep the Board informed of progress on strategic plan implementation, evolving
community needs and LLC activities and program results
Represent the needs of the Latinx community in local decision and policy making
Perform other duties as assigned by the Board President
Maintain all La Luz Facilities and plan for facilities needed to support La Luz programs
CANDIDATE PROFILE:
The LLC Executive Director will be an experienced, dynamic, bilingual and bicultural leader with exceptional interpersonal skills. They will be a team builder with expertise in
fundraising, organizational development, financial and program management and
community relations. They will exhibit excellent communication skills and a collaborative management style. They will bring examples of successes with building a talented
staff, strong partnerships and collaborative Board relationships.
Successful candidates will demonstrate a connection with La Luz Center’s mission and
enthusiasm for the work of LLC. They will have broad understanding of the issues facing Latinx families as well as a deep appreciation for the history and contributions of
the Latinx community.
REQUIRED SKILLS AND EXPERIENCE:
Fluency in English and Spanish with excellent written and verbal communications
skills in both languages
Deep understanding of and passion for Latinx culture and experience
Previous executive-level leadership experience in a similar, mission-driven nonprofit
environment
Fundraising expertise with a successful track record in income generation through
personal cultivation of donor relationships and in the securing of foundation and government
grants
History of community involvement and activism
Minimum of 3 years of successful senior management experience
Record of success in achieving organizational goals and financial growth
Proven people and team management skills with examples of coaching and mentoring
successes
Budgeting and financial management skills in an organization funded by grants and
donor contributions
Leadership effectiveness across ethnic, cultural, and racial backgrounds and socioeconomic
levels
DESIRED SKILLS AND EXPERIENCE:
Sound understanding of Salesforce.com platform and the utilization of CRM and
donor management systems
Digital proficiency (computer software, social media, Zoom and conferencing applications)
Experience managing staff and programs in remote or semi-remote environments
Practical knowledge of disaster preparation and disaster relief management
OTHER DESIRED CHARACTERISTICS:
Outgoing and Energetic Personality
Strategic thinker
Notable communication and listening skills
Compassionate and inspirational
APPLICATION PROCESS:
To be considered for this opportunity, please submit an electronic version of your resume and cover letter to cvnl.org/executive-search .