Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Jan 04, 2024
Full time
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Reporting to the associate director, the assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team. Provides leadership and support to section chiefs in managing section resources to address the ongoing needs of the division and to assure high-quality completion of section responsibilities and critical work demands. Areas of focus include administration and program management; budget and resource management; communications and employee engagement; and coordination of diversity and inclusion efforts. 2) Oversees division-level initiatives and programs related to human capital, financial management, performance management, logistics, and overall organizational efficiency and effectiveness. Manages the communication, coordination, and prioritization of those programs to support and inform division staff. Works closely with other divisions in considering practices and policies that effect similar jobs within the economics community or across the Board. 3) Provides leadership, guidance, and direction to a team of professionals in the administration section. This section provides strategic and routine support in the areas of human capital, financial management, procurement, project and program management, performance review and reporting, communications, and other general administrative support. 4) Works closely with the senior leadership team, other officers, and other divisions to guide strategies and initiatives to enhance diversity and inclusion, talent development, employee engagement, performance management and compensation, and other aspects of organizational culture and values. 5) Supports the division’s senior officers by providing information and analysis on administrative topics and policy interpretation and by contributing to the strategic direction of the division and the achievement of its objectives and priorities. Provides intellectual leadership on all operational issues and division management programs. 6) Partners with the senior leadership team and the deputy associate director for technology and data to ensure alignment, integration and communication of initiatives and programs, as needed, to support the needs and responsibilities of the division’s research, analytic, operational, and technical communities. 7) Engage in enterprise-level activities in the areas of expertise, representing the division’s business needs in the formation of Board policies, programs, and strategic discussions. Build strong working relationships with colleagues in the division and in partner divisions at the Board. Represent the division, the Board, or the System, on committees or in meetings with other divisions, the Reserve Banks, other agencies, professional conferences, or other outside groups. II. DIVISION SPECIFIC REQUIREMENTS: The assistant director oversees the activities of the administrative section and is responsible for working closely with the division’s senior leadership team providing leadership and strategic direction to the division. The individual is a broad conceptual thinker with a practical orientation and an ability to translate complex concepts into applied advice and practice. The individual has strong analytical and problem-solving skills, excellent written and oral communications skills, and excellent management and leadership abilities. Much of the work of FS is conducted by teams of staff from other divisions and reserve banks. As a result, it is critical for officers in FS to promote close and effective working relationships among staff working together as a team. As an officer in the FS division, the individual will: support the division’s diversity, equity, and inclusion objectives and focus on maximizing the contribution, development, and accountability of all staff in the division; facilitate the strongest contributions of others by distributing authority, responsibility, and decision-making widely, providing feedback, and encouraging initiative and creativity; create a work environment in which it is safe to speak, and everyone’s voice is heard, and in which every employee is being valued, without bias, preference, or prejudice; ensure that the staff’s work is aligned with our principals, priorities and the division’s strategic objectives, including those related to diversity, equity and inclusion; explain to staff how their work fits into the bigger picture. Employment is also contingent upon meeting the Board’s requirements for accessing information relevant to the job and the completion and satisfactory adjudication of relevant background investigations. This position is located in Washington DC. Employees are expected to spend a minimum of 2 days per week onsite, subject to change. Relocation assistance is available. Some travel within the United States might be required. III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Bachelor’s degree or equivalent professional experience in communications, economics, finance, business management, public administration, human resources, organizational leadership and development, or a related field. Advanced degree preferred. 2) Substantial knowledge of policies, procedures, and processes in the areas of human resources, administration, and financial management. In particular, the candidate should have a minimum of 8 years of professional experience and a proven track record in some or all of the following areas at the Board or similar organization: • Administration and operations • Human resource management, including recruiting and retention strategy, performance management, and professional development • Financial management, including budget execution and forecasting • Strategic communications 3) Two or more years leading people, including setting development strategy, establishing aligned performance expectations, and providing clear and actionable feedback. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organizational savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgement and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and staffing resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the division’s and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Assistant Director General Services
$90,985 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform high level professional work requiring management, supervisor, and analytical skills as well as knowledge of General Services’
programs and operations. Assists General Services Director in the management and administration of the General Services Department.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Conducts and supervises a wide variety of CIP and special projects including policy analysis and development, facility utilization, and customer service enhancement.
Assists in planning, organizing, and managing the General Services Department operations and maintenance including Fleet and Equipment, Facilities, Grounds and Custodial Services.
Assists in the development of the budget for; reviews and recommends requests for changes in base budget; coordinates budget control and monitoring processes; assists division directors in managing budgets; develops and maintains service contracts.
Represents and analyzes data and information related to the programs and activities of the divisions managed; assists in the development and monitoring of the implementation of short-term and long-range goals and objectives; coordinates productivity improvement, performance measurement, and innovation programs.
Represents the General Services Director on various occasions and serves on a variety of internal and external committees, acts in the absence of the General Services Director.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in public or business administration; extensive management in local government or related field including considerable supervisory experience.
Must possess or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of management and supervisory practices; developing and monitoring budgets; facilities operations and engineering concepts.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to manage several projects simultaneously and to meet deadlines; thorough knowledge in data analysis and collection principles; knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work or assigned staff.
Ability to express ideas concisely, orally, and in writing; establish and maintain effective working relationships with staff, other County officials, and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
Dec 28, 2023
Full time
Assistant Director General Services
$90,985 / year or higher DOQ + Full-Time County Benefits .
James City County’s General Services Department seeks an individual to perform high level professional work requiring management, supervisor, and analytical skills as well as knowledge of General Services’
programs and operations. Assists General Services Director in the management and administration of the General Services Department.
Responsibilities:
Provides effective supervision of assigned staff including selection, performance management, employee relations, training, prioritizing, and assigning work, and related activities.
Conducts and supervises a wide variety of CIP and special projects including policy analysis and development, facility utilization, and customer service enhancement.
Assists in planning, organizing, and managing the General Services Department operations and maintenance including Fleet and Equipment, Facilities, Grounds and Custodial Services.
Assists in the development of the budget for; reviews and recommends requests for changes in base budget; coordinates budget control and monitoring processes; assists division directors in managing budgets; develops and maintains service contracts.
Represents and analyzes data and information related to the programs and activities of the divisions managed; assists in the development and monitoring of the implementation of short-term and long-range goals and objectives; coordinates productivity improvement, performance measurement, and innovation programs.
Represents the General Services Director on various occasions and serves on a variety of internal and external committees, acts in the absence of the General Services Director.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in public or business administration; extensive management in local government or related field including considerable supervisory experience.
Must possess or be able to obtain within 30 days of hire, a valid Virginia driver’s license and have an acceptable driving record based on James City County’s criteria.
Knowledge of management and supervisory practices; developing and monitoring budgets; facilities operations and engineering concepts.
Skill in the use of computer software, especially Microsoft Office Suite.
Ability to manage several projects simultaneously and to meet deadlines; thorough knowledge in data analysis and collection principles; knowledge of leadership techniques, principles, and procedures to assign work, schedule, supervise, train, and evaluate the work or assigned staff.
Ability to express ideas concisely, orally, and in writing; establish and maintain effective working relationships with staff, other County officials, and the public.
Click here for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Only online applications to our website will be considered. To apply, please visit the James City County Career Center at https://jobs.jamescitycountyva.gov
$79,131 / year or higher DOQ + Full-Time County Benefits . James City County’s Office of Economic Development seeks an individual to perform business attraction, development, and retention work; assists in coordinating prospect attraction and support efforts with that of other County departments, the Economic Development Authority, commercial real estate brokers, regional organizations and State agencies; and, assists in coordinating Capital Improvement Projects, grant programs and other special projects and events; represents department as a liaison to various committees and external organizations.
Responsibilities:
Assists in development and execution of goals, strategies, and actions associated with the County’s Comprehensive Plan and Strategic Plan; participates in the development of the Department’s annual operating budget.
Assists in development of strategies to identify target businesses, monitors competition, and establishes marketing tools specific to the needs of target businesses and evaluating and developing incentive programs tied to specific target industry segments and focusing on redevelopment.
Serves as primary administrator for incentive programs; works with other County departments, the Commissioner of The Revenue Office, and outside agencies.
Maximizes the use of the County’s natural assets by exploring rural economic development opportunities; Organizes Manufacturing Day program in partnership with WJCC Schools; seeks similar opportunities to assist and highlight other target industry segments.
Presents information and makes recommendations to the Director of Economic Development and appropriate groups, as necessary; responds to requests for information and assistance related to business prospects and serves as a liaison with appropriate County departments and outside agencies.
Provides assistance to the Economic Development Authority (EDA) and its committees and serves in the absence of the Director of Economic Development as staff support to the EDA and other economic development organizations and agencies.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in business, public administration, communication, public relations, or related field and, considerable experience in economic development or marketing.
Knowledge of the principles, practices, and techniques of comprehensive plans, economic development, business management, and real estate; knowledge of the operations and practices of local government.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in public speaking; effective presentations; use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain state and local rules and regulations; communicate effectively orally and in writing, make independent judgments and take initiative; work independently based upon broadly stated goals and objectives; work with a variety of different groups, build consensus among diverse audiences, and resolve potential conflicts diplomatically; meet tight deadlines and to handle confidential information with discretion; establish and maintain effective working relationships.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Dec 08, 2023
Full time
$79,131 / year or higher DOQ + Full-Time County Benefits . James City County’s Office of Economic Development seeks an individual to perform business attraction, development, and retention work; assists in coordinating prospect attraction and support efforts with that of other County departments, the Economic Development Authority, commercial real estate brokers, regional organizations and State agencies; and, assists in coordinating Capital Improvement Projects, grant programs and other special projects and events; represents department as a liaison to various committees and external organizations.
Responsibilities:
Assists in development and execution of goals, strategies, and actions associated with the County’s Comprehensive Plan and Strategic Plan; participates in the development of the Department’s annual operating budget.
Assists in development of strategies to identify target businesses, monitors competition, and establishes marketing tools specific to the needs of target businesses and evaluating and developing incentive programs tied to specific target industry segments and focusing on redevelopment.
Serves as primary administrator for incentive programs; works with other County departments, the Commissioner of The Revenue Office, and outside agencies.
Maximizes the use of the County’s natural assets by exploring rural economic development opportunities; Organizes Manufacturing Day program in partnership with WJCC Schools; seeks similar opportunities to assist and highlight other target industry segments.
Presents information and makes recommendations to the Director of Economic Development and appropriate groups, as necessary; responds to requests for information and assistance related to business prospects and serves as a liaison with appropriate County departments and outside agencies.
Provides assistance to the Economic Development Authority (EDA) and its committees and serves in the absence of the Director of Economic Development as staff support to the EDA and other economic development organizations and agencies.
Requirements:
Any combination of education and experience equivalent to a Bachelor’s degree in business, public administration, communication, public relations, or related field and, considerable experience in economic development or marketing.
Knowledge of the principles, practices, and techniques of comprehensive plans, economic development, business management, and real estate; knowledge of the operations and practices of local government.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in public speaking; effective presentations; use of computer software, especially Microsoft Office Suite.
Ability to interpret and explain state and local rules and regulations; communicate effectively orally and in writing, make independent judgments and take initiative; work independently based upon broadly stated goals and objectives; work with a variety of different groups, build consensus among diverse audiences, and resolve potential conflicts diplomatically; meet tight deadlines and to handle confidential information with discretion; establish and maintain effective working relationships.
Click here for full job description. Accepting applications until 11:59PM EST on 12/15/2023. Cover letters and resumes may also be attached, but a fully completed application i s required for your application to be considered.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Melbourne Campus in Melbourne, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from June 20, 2023 through June 29, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Jun 20, 2023
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Melbourne Campus in Melbourne, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from June 20, 2023 through June 29, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from April 25, 2023 through May 4, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Apr 25, 2023
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $31,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from April 25, 2023 through May 4, 2023 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Job Summary
This Office Assistant III position supports the Clark County Public Health Information Management & Information Technology and Grants & Contracts teams. This position provides an advanced level of customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient operations.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
At least two years of experience with records management and public records requests is highly desirable.
At least one year of experience with project coordination is highly desirable.
Experience in a variety of data systems and website maintenance/design is highly desirable.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Jan 30, 2023
Full time
Job Summary
This Office Assistant III position supports the Clark County Public Health Information Management & Information Technology and Grants & Contracts teams. This position provides an advanced level of customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient operations.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
At least two years of experience with records management and public records requests is highly desirable.
At least one year of experience with project coordination is highly desirable.
Experience in a variety of data systems and website maintenance/design is highly desirable.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 335.505 $20.73 - $26.47- per hour
Job Summary
The Superior Court has an opening for an Office Assistant III position in our Jury Administration area. This position performs office support for Jury Administration of Superior Court. This position is generally responsible for summonsing jurors for Superior and District Court, high public contact involving communicating information and responding to questions, reading mail and composing responses and other secretarial support work for the Jury Administration area of Superior Court.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as work processing, spreadsheets and data bases as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations, follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
Jan 23, 2023
Full time
Job Summary
The Superior Court has an opening for an Office Assistant III position in our Jury Administration area. This position performs office support for Jury Administration of Superior Court. This position is generally responsible for summonsing jurors for Superior and District Court, high public contact involving communicating information and responding to questions, reading mail and composing responses and other secretarial support work for the Jury Administration area of Superior Court.
Qualifications
Education and Experience:
Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Other combinations of education or experience, which would demonstrate the ability to perform the work, will be considered.
Specialized experience in the area of assignment is highly desirable. However, this expertise is not required at entry into the classification.
In some positions, the incumbent may be required to possess or be able to obtain a valid motor vehicle operator’s license.
Some positions require or prefer certain bilingual skills.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as work processing, spreadsheets and data bases as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations, follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: M3.505 $20.64 - $26.36- per hour
Job Summary
Clark County Public Works – Clean Water Division is looking for people who can grow, think, and inspire. We seek individuals who are doers, who bring skill, passion, and commitment to public service. This position is a customer-focused, customer-facing position that provides advanced level customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures.
Qualifications:
Education and Experience:
A bachelor’s degree or equivalent experience in business administration, public administration or Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.505 $20.32 - $25.95- per hour
Oct 18, 2022
Full time
Job Summary
Clark County Public Works – Clean Water Division is looking for people who can grow, think, and inspire. We seek individuals who are doers, who bring skill, passion, and commitment to public service. This position is a customer-focused, customer-facing position that provides advanced level customer service to internal and external customers by performing a variety of complex administrative support activities which contribute to efficient office operations and require a thorough understanding of department and County programs and procedures.
Qualifications:
Education and Experience:
A bachelor’s degree or equivalent experience in business administration, public administration or Three to five years of responsible and advanced administrative support experience including the full range of office and support functions; telephone and reception, word processing, spreadsheet and other personal computer applications, filing systems, mail, supplies, budgeting, accounting and others. In those positions requiring typing, the incumbents must, upon entry into the position, be able to type at a rate of no less than 55 words per minute. May be required to possess or obtain a valid motor vehicle operator’s license.
Knowledge of: General office procedures and practices and of the specialized functions, policies, and procedures of the work unit; spelling, capitalization, punctuation and rules of grammar, and of the formats and clerical procedures used in performing the work; filing and record-keeping procedures; applicable laws, county codes, ordinances, and policies governing the work of the department and assignment; business English; PC computer applications such as word processing, spreadsheets and data bases; basic bookkeeping and/or cashiering methods and practices as required by the position.
Ability to: Establish and maintain cooperative and effective working relationships; master the more complex department processes, services and functions; operate standard office equipment such as computer software applications, telephones, facsimile machines, copy machines; apply sound judgment in making decisions independently in accordance with established policies, procedures, and regulations; effectively maintain harmonious relationships with customers, including co-workers; diffuse difficult or highly charged situations; follow oral and written instructions; effectively guide and assist other employees; evaluate and improve department service delivery through enhancement of procedures, systems, organizational approaches and record keeping; develop and demonstrate effective customer service techniques; communicate effectively both orally and in written form.
For complete job announcement, application requirements, and to apply on-line, please visit our website at:
https://www.clark.wa.gov/human-resources/explore-careers-clark-county
Salary Grade: Local 307.505 $20.32 - $25.95- per hour
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from September 1, 2022 through September 11, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Sep 01, 2022
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from September 1, 2022 through September 11, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Dean of Instruction.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted until filled ; however, the College reserves the right to extend or conclude searches without notice. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Aug 09, 2022
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Dean of Instruction.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted until filled ; however, the College reserves the right to extend or conclude searches without notice. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from July 26, 2022 through August 4, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Jul 26, 2022
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Cocoa Campus in Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from July 26, 2022 through August 4, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Palm Bay Campus in Palm Bay, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from August 24, 2022 through September 2, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Jul 07, 2022
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Palm Bay Campus in Palm Bay, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from August 24, 2022 through September 2, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Titusville Campus in Titusville, Florida. This position will travel to the Cocoa Campus in Cocoa, Florida .
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from August 16, 2022 through August 25, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Jul 06, 2022
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Titusville Campus in Titusville, Florida. This position will travel to the Cocoa Campus in Cocoa, Florida .
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from August 16, 2022 through August 25, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III. The successful candidate may be assigned to either the Melbourne Campus or the Cocoa Campus in Melbourne or Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from May 26, 2022 through June 5, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
May 26, 2022
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III. The successful candidate may be assigned to either the Melbourne Campus or the Cocoa Campus in Melbourne or Cocoa, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted from May 26, 2022 through June 5, 2022 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
About the college
Eastern Florida State College, located in the heart of Florida’s Space Coast, is a co-educational, publicly supported post-secondary institution that adopted its current name on July 1, 2013 with the addition of four-year Bachelor's Degrees.
An accredited institution, EFSC is recognized as one of America's leading state colleges for quality instruction, organization and innovative, leading-edge programs.
Federal Reserve Board
Washington, District of Columbia
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Reporting to the senior associate director of the Large Institution Supervision Coordinating Committee (LISCC), the assistant director is responsible for setting the strategy for and overseeing LISCC Integration, which communicates and advocates for the LISCC perspective to a broad range of audiences, and LISCC Monitoring and Analysis Program (MAP), which gathers supervisory intelligence and other perspectives to identify developments and emerging risks related to LISCC firms. The assistant director liaises with Board Supervision & Regulation (S&R), Federal Reserve System (System), and LISCC program stakeholders to ensure sufficient information flow and engagement in S&R and System committees, including the LISCC Operating Committee, Policy Operating Committee (POC), and Financial Market Utility – Supervision Committee. Duties for this role include the following: 1) Oversees LISCC Integration, which synthesizes, communicates, and promotes the LISCC/Large Financial Institution (LFI) supervisory perspective to a broad range of audiences, including to inform policy development, Board decisions, and external audiences of supervisory policies. Ensures appropriate collaboration with the Designated Supervisory Teams (DSTs) and LISCC programs on enforcement actions, application, and governor briefings. 2) Collaborates with Monitoring and Analysis Program (MAP) leadership to facilitate engagement with Board and external stakeholders. 3) Develops and implements an efficient and deliberate process for managing the agenda and engagements with domestic and international counterparts, including but not limited to the Federal Deposit Insurance Corporation (FDIC), Office of the Comptroller of the Currency (OCC), Prudential Regulation Authority (PRA), and European Central Bank (ECB). Coordinates the Board’s participation in the semiannual Trilateral meetings with the ECB and PRA. 4) Oversees special projects with other Board Divisions, including Monetary Affairs (MA), Reserve Bank Operations and Payment Systems (RBOPS), and Division of Financial Stability (DFS), to provide supervisory insight. 5) Collaborates with Large and Foreign Banking Organization (LFBO) to develop and promote LFI initiatives and policy objectives. 6) Oversees Board LISCC function operating processes: a. Oversees and coordinates talent management practices including performance management processes, compensation activities, career development, position management, workforce planning, and employee engagement activities. b. Designs the communication strategy and collaborates with the broader LISCC officer and manager group on execution. c. Leads and oversees execution of group strategic planning efforts including development of strategic goals and initiatives. d. Oversees administrative activities including technology and planning, financial management, and space planning. 7) Ensures appropriate collaboration between the LISCC function and other S&R functions, including policy, cross-portfolio, and Regional Banking Organization (RBO)/Community Banking Organization (CBO), and participates in and oversees LISCC input into the activities of the POC, Data Advisory Committee (DAC), weekly check-ins, and Division activities. 8) Oversees execution of local manager responsibilities for Board MAP and Governance and Control program team members according to Board and LISCC program expectations. 9) Must be able to travel domestically at least one trip per month, within Board guidelines. 10) This position will require the successful completion of a Board Tier 4 background investigation. II. DIVISION SPECIFIC REQUIREMENTS: Demonstrated expertise and leadership experience in the expectations of S&R officers: • Actively contribute to leadership of the Division as a whole and in a manner that has positive impact with respect to tone and substance beyond the specific program or sections for which we are responsible—help, guide, influence, impact, and work beyond your particular scope/focus; • Create an environment that seeks divergent views, fosters diversity, equity and inclusion, and perspectives to promote constant process improvement; • Lead and support the professional growth of all employees and help develop next-generation leaders; • Leverage diverse talents and positively impact culture and staff engagement; • Coordinate with and maintain strong working relationships with numerous stakeholders, including Board staff, Reserve Bank management, and colleagues at other supervisory agencies; • Achieve results in ambiguous situations by being adaptive and resilient, holding people accountable for agreed-upon results, managing for performance, and demonstrating professionalism and thoroughness by moving issues and projects to closure; • Work on complex issues where analysis of situations and data requires an in-depth evaluation of variable factors; • Leverage personal credibility, background, experience, and judgment to be influential with internal and external audiences; • Be able to demonstrate strong project management and execution capabilities, analytical skills, political savvy, and conflict mediation skills; • Manage all realms of performance effectively by setting clear expectations, assessing and differentiating performance, providing candid, continuous, two-way conversations with relevant feedback, and recognizing achievements. Position requires location in Washington, DC office once remote work period is complete. This position will require the successful completion of a Board Tier 4 background investigation. REQUIRED SKILLS: III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Degree in Finance, Accounting, Business Administration or related field or equivalent experience. 2) Five or more years of supervision and regulation experience, banking experience, or legal regulatory experience. 3) Five or more years of experience managing a complex multi-layered organization, including matrixed relationships. Includes establishing aligned performance expectations, providing clear and actionable feedback, and developing people. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Apr 04, 2022
Full time
DESCRIPTION/RESPONSIBILITIES: I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Reporting to the senior associate director of the Large Institution Supervision Coordinating Committee (LISCC), the assistant director is responsible for setting the strategy for and overseeing LISCC Integration, which communicates and advocates for the LISCC perspective to a broad range of audiences, and LISCC Monitoring and Analysis Program (MAP), which gathers supervisory intelligence and other perspectives to identify developments and emerging risks related to LISCC firms. The assistant director liaises with Board Supervision & Regulation (S&R), Federal Reserve System (System), and LISCC program stakeholders to ensure sufficient information flow and engagement in S&R and System committees, including the LISCC Operating Committee, Policy Operating Committee (POC), and Financial Market Utility – Supervision Committee. Duties for this role include the following: 1) Oversees LISCC Integration, which synthesizes, communicates, and promotes the LISCC/Large Financial Institution (LFI) supervisory perspective to a broad range of audiences, including to inform policy development, Board decisions, and external audiences of supervisory policies. Ensures appropriate collaboration with the Designated Supervisory Teams (DSTs) and LISCC programs on enforcement actions, application, and governor briefings. 2) Collaborates with Monitoring and Analysis Program (MAP) leadership to facilitate engagement with Board and external stakeholders. 3) Develops and implements an efficient and deliberate process for managing the agenda and engagements with domestic and international counterparts, including but not limited to the Federal Deposit Insurance Corporation (FDIC), Office of the Comptroller of the Currency (OCC), Prudential Regulation Authority (PRA), and European Central Bank (ECB). Coordinates the Board’s participation in the semiannual Trilateral meetings with the ECB and PRA. 4) Oversees special projects with other Board Divisions, including Monetary Affairs (MA), Reserve Bank Operations and Payment Systems (RBOPS), and Division of Financial Stability (DFS), to provide supervisory insight. 5) Collaborates with Large and Foreign Banking Organization (LFBO) to develop and promote LFI initiatives and policy objectives. 6) Oversees Board LISCC function operating processes: a. Oversees and coordinates talent management practices including performance management processes, compensation activities, career development, position management, workforce planning, and employee engagement activities. b. Designs the communication strategy and collaborates with the broader LISCC officer and manager group on execution. c. Leads and oversees execution of group strategic planning efforts including development of strategic goals and initiatives. d. Oversees administrative activities including technology and planning, financial management, and space planning. 7) Ensures appropriate collaboration between the LISCC function and other S&R functions, including policy, cross-portfolio, and Regional Banking Organization (RBO)/Community Banking Organization (CBO), and participates in and oversees LISCC input into the activities of the POC, Data Advisory Committee (DAC), weekly check-ins, and Division activities. 8) Oversees execution of local manager responsibilities for Board MAP and Governance and Control program team members according to Board and LISCC program expectations. 9) Must be able to travel domestically at least one trip per month, within Board guidelines. 10) This position will require the successful completion of a Board Tier 4 background investigation. II. DIVISION SPECIFIC REQUIREMENTS: Demonstrated expertise and leadership experience in the expectations of S&R officers: • Actively contribute to leadership of the Division as a whole and in a manner that has positive impact with respect to tone and substance beyond the specific program or sections for which we are responsible—help, guide, influence, impact, and work beyond your particular scope/focus; • Create an environment that seeks divergent views, fosters diversity, equity and inclusion, and perspectives to promote constant process improvement; • Lead and support the professional growth of all employees and help develop next-generation leaders; • Leverage diverse talents and positively impact culture and staff engagement; • Coordinate with and maintain strong working relationships with numerous stakeholders, including Board staff, Reserve Bank management, and colleagues at other supervisory agencies; • Achieve results in ambiguous situations by being adaptive and resilient, holding people accountable for agreed-upon results, managing for performance, and demonstrating professionalism and thoroughness by moving issues and projects to closure; • Work on complex issues where analysis of situations and data requires an in-depth evaluation of variable factors; • Leverage personal credibility, background, experience, and judgment to be influential with internal and external audiences; • Be able to demonstrate strong project management and execution capabilities, analytical skills, political savvy, and conflict mediation skills; • Manage all realms of performance effectively by setting clear expectations, assessing and differentiating performance, providing candid, continuous, two-way conversations with relevant feedback, and recognizing achievements. Position requires location in Washington, DC office once remote work period is complete. This position will require the successful completion of a Board Tier 4 background investigation. REQUIRED SKILLS: III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Degree in Finance, Accounting, Business Administration or related field or equivalent experience. 2) Five or more years of supervision and regulation experience, banking experience, or legal regulatory experience. 3) Five or more years of experience managing a complex multi-layered organization, including matrixed relationships. Includes establishing aligned performance expectations, providing clear and actionable feedback, and developing people. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Reporting to the senior associate director of LISCC, the assistant director serves as the co-chair for the Large Institution Supervisory Coordinating Committee (LISCC) Recovery and Resolution Preparedness (RRP) Program. The RRP Program, which the assistant director leads, is focused on the LISCC firms’ preparedness to recover from a deep stress or enter into a resolution, and, in turn, the Federal Reserve’s responsibilities should that occur. The review of preparedness is achieved through staff assessments of firms’ capabilities as well as the development of the Federal Reserve’s own analytical and operational preparation for a LISCC firm that is in deep stress or needs to be resolved. In addition, domestic and international regulatory coordination is a centerpiece of RRP because of the complexity of operations and cross-border presence of the LISCC firms. Duties for this role include the following: 1. In collaboration with the other Co-Chair, oversees the RRP Program Leadership Group (PLG) on all internal and international work, and horizonal and firm-specific examination, monitoring, and remediation work in the RRP. a. Develops a long-term strategic plan, including staffing and succession planning for the program b. As part of the annual supervisory planning process: i. Oversees RRP inputs into the supervisory planning process ii. Oversees the review and approval of LISCC program-wide baseline monitoring plans iii. Oversees the development of an annual supervisory plan for the RRP Program iv. Leads vetting and Steering Committee meetings v. Approves validation of all remediation and any supervisory messages sent from the RRP Program c. Provides performance feedback to all PLG Co-Leads and ensure feedback is provided to all members and other program participants on the schedule and in the format required by their local Federal Reserve (FR) entities d. Recommends response to principals on Title I plan review findings and communication e. Responds to the LISCC Program principals' requests for information and briefings 2. As appropriate, represents the Board of Governors in international and cross-border recovery and resolution forums a. Engages with senior leaders at the Federal Deposit Insurance Corporation (FDIC) regarding coordination of Title I work, staff recommendations to each agencies’ board, and messaging to firms and the public b. Represents or actively engages with representatives of the Federal Reserve System (FRS) in international and cross-border recovery and resolution forums including i. Trilateral Principal Level Exercise ii. Crisis Management Groups iii. Financial Stability Board Resolution Group 3. Supports the building of bilateral relationships with peer supervisors regarding recovery and resolution preparedness a. Within LISCC, across horizontal programs and Dedicated Supervisory Teams (DST) b. Domestically, including the FDIC, Office of the Comptroller of the Currency (OCC), Commodity Futures Trading Commission (CFTC), and the U.S. Treasury Department c. Internationally, including the Bank of England, the European Central Bank, and Swiss Financial Market Supervisory Authority (FINMA) 4. Provides leadership to the Board LISCC Section, LISCC function and the Supervision and Regulation division i. Contributes to strategy development and execution, workforce planning activities, and operational initiatives ii. Completes cross section, division and board projects as assigned 5. Must be able to travel domestically and internationally to meet the expectations noted above, up to 20 percent in any given quarter, within Board guidelines. 6. This position will require successful completion of a Board Tier 4 background investigation. II. DIVISION SPECIFIC REQUIREMENTS: Demonstrated expertise and leadership experience in the expectations of S&R officers: • Actively contribute to leadership of the Division as a whole and in a manner that has positive impact with respect to tone and substance beyond the specific program or sections for which we are responsible—help, guide, influence, impact, and work beyond your particular scope/focus; • Create an environment that seeks divergent views, fosters diversity, equity and inclusion, and perspectives to promote constant process improvement; • Lead and support the professional growth of all employees and help develop next-generation leaders; • Leverage diverse talents and positively impact culture and staff engagement; • Coordinate with and maintain strong working relationships with numerous stakeholders, including Board staff, Reserve Bank management, and colleagues at other supervisory agencies; • Achieve results in ambiguous situations by being adaptive and resilient, holding people accountable for agreed-upon results, managing for performance, and demonstrating professionalism and thoroughness by moving issues and projects to closure; • Work on complex issues where analysis of situations and data requires an in-depth evaluation of variable factors; • Leverage personal credibility, background, experience, and judgment to be influential with internal and external audiences; • Be able to demonstrate strong project management and execution capabilities, analytical skills, political savvy, and conflict mediation skills; • Manage all realms of performance effectively by setting clear expectations, assessing and differentiating performance, providing candid, continuous, two-way conversations with relevant feedback, and recognizing achievements. Position requires location in Washington, DC office once remote work period is complete. This position will require the successful completion of a Board Tier 4 background investigation.
III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Degree in Finance, Accounting, Business Administration or related field or equivalent experience. 2) Five or more years of supervision and regulation experience, banking experience, or legal regulatory experience. 3) Five or more years of experience managing a complex multi-layered organization, including matrixed relationships. Includes establishing aligned performance expectations, providing clear and actionable feedback, and developing people. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Mar 21, 2022
Full time
I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Reporting to the senior associate director of LISCC, the assistant director serves as the co-chair for the Large Institution Supervisory Coordinating Committee (LISCC) Recovery and Resolution Preparedness (RRP) Program. The RRP Program, which the assistant director leads, is focused on the LISCC firms’ preparedness to recover from a deep stress or enter into a resolution, and, in turn, the Federal Reserve’s responsibilities should that occur. The review of preparedness is achieved through staff assessments of firms’ capabilities as well as the development of the Federal Reserve’s own analytical and operational preparation for a LISCC firm that is in deep stress or needs to be resolved. In addition, domestic and international regulatory coordination is a centerpiece of RRP because of the complexity of operations and cross-border presence of the LISCC firms. Duties for this role include the following: 1. In collaboration with the other Co-Chair, oversees the RRP Program Leadership Group (PLG) on all internal and international work, and horizonal and firm-specific examination, monitoring, and remediation work in the RRP. a. Develops a long-term strategic plan, including staffing and succession planning for the program b. As part of the annual supervisory planning process: i. Oversees RRP inputs into the supervisory planning process ii. Oversees the review and approval of LISCC program-wide baseline monitoring plans iii. Oversees the development of an annual supervisory plan for the RRP Program iv. Leads vetting and Steering Committee meetings v. Approves validation of all remediation and any supervisory messages sent from the RRP Program c. Provides performance feedback to all PLG Co-Leads and ensure feedback is provided to all members and other program participants on the schedule and in the format required by their local Federal Reserve (FR) entities d. Recommends response to principals on Title I plan review findings and communication e. Responds to the LISCC Program principals' requests for information and briefings 2. As appropriate, represents the Board of Governors in international and cross-border recovery and resolution forums a. Engages with senior leaders at the Federal Deposit Insurance Corporation (FDIC) regarding coordination of Title I work, staff recommendations to each agencies’ board, and messaging to firms and the public b. Represents or actively engages with representatives of the Federal Reserve System (FRS) in international and cross-border recovery and resolution forums including i. Trilateral Principal Level Exercise ii. Crisis Management Groups iii. Financial Stability Board Resolution Group 3. Supports the building of bilateral relationships with peer supervisors regarding recovery and resolution preparedness a. Within LISCC, across horizontal programs and Dedicated Supervisory Teams (DST) b. Domestically, including the FDIC, Office of the Comptroller of the Currency (OCC), Commodity Futures Trading Commission (CFTC), and the U.S. Treasury Department c. Internationally, including the Bank of England, the European Central Bank, and Swiss Financial Market Supervisory Authority (FINMA) 4. Provides leadership to the Board LISCC Section, LISCC function and the Supervision and Regulation division i. Contributes to strategy development and execution, workforce planning activities, and operational initiatives ii. Completes cross section, division and board projects as assigned 5. Must be able to travel domestically and internationally to meet the expectations noted above, up to 20 percent in any given quarter, within Board guidelines. 6. This position will require successful completion of a Board Tier 4 background investigation. II. DIVISION SPECIFIC REQUIREMENTS: Demonstrated expertise and leadership experience in the expectations of S&R officers: • Actively contribute to leadership of the Division as a whole and in a manner that has positive impact with respect to tone and substance beyond the specific program or sections for which we are responsible—help, guide, influence, impact, and work beyond your particular scope/focus; • Create an environment that seeks divergent views, fosters diversity, equity and inclusion, and perspectives to promote constant process improvement; • Lead and support the professional growth of all employees and help develop next-generation leaders; • Leverage diverse talents and positively impact culture and staff engagement; • Coordinate with and maintain strong working relationships with numerous stakeholders, including Board staff, Reserve Bank management, and colleagues at other supervisory agencies; • Achieve results in ambiguous situations by being adaptive and resilient, holding people accountable for agreed-upon results, managing for performance, and demonstrating professionalism and thoroughness by moving issues and projects to closure; • Work on complex issues where analysis of situations and data requires an in-depth evaluation of variable factors; • Leverage personal credibility, background, experience, and judgment to be influential with internal and external audiences; • Be able to demonstrate strong project management and execution capabilities, analytical skills, political savvy, and conflict mediation skills; • Manage all realms of performance effectively by setting clear expectations, assessing and differentiating performance, providing candid, continuous, two-way conversations with relevant feedback, and recognizing achievements. Position requires location in Washington, DC office once remote work period is complete. This position will require the successful completion of a Board Tier 4 background investigation.
III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Degree in Finance, Accounting, Business Administration or related field or equivalent experience. 2) Five or more years of supervision and regulation experience, banking experience, or legal regulatory experience. 3) Five or more years of experience managing a complex multi-layered organization, including matrixed relationships. Includes establishing aligned performance expectations, providing clear and actionable feedback, and developing people. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Reporting to the senior associate director of LISCC, the assistant director serves as the co-chair for the Large Institution Supervisory Coordinating Committee (LISCC) Recovery and Resolution Preparedness (RRP) Program. The RRP Program, which the assistant director leads, is focused on the LISCC firms’ preparedness to recover from a deep stress or enter into a resolution, and, in turn, the Federal Reserve’s responsibilities should that occur. The review of preparedness is achieved through staff assessments of firms’ capabilities as well as the development of the Federal Reserve’s own analytical and operational preparation for a LISCC firm that is in deep stress or needs to be resolved. In addition, domestic and international regulatory coordination is a centerpiece of RRP because of the complexity of operations and cross-border presence of the LISCC firms. Duties for this role include the following: 1. In collaboration with the other Co-Chair, oversees the RRP Program Leadership Group (PLG) on all internal and international work, and horizonal and firm-specific examination, monitoring, and remediation work in the RRP. a. Develops a long-term strategic plan, including staffing and succession planning for the program b. As part of the annual supervisory planning process: i. Oversees RRP inputs into the supervisory planning process ii. Oversees the review and approval of LISCC program-wide baseline monitoring plans iii. Oversees the development of an annual supervisory plan for the RRP Program iv. Leads vetting and Steering Committee meetings v. Approves validation of all remediation and any supervisory messages sent from the RRP Program c. Provides performance feedback to all PLG Co-Leads and ensure feedback is provided to all members and other program participants on the schedule and in the format required by their local Federal Reserve (FR) entities d. Recommends response to principals on Title I plan review findings and communication e. Responds to the LISCC Program principals' requests for information and briefings 2. As appropriate, represents the Board of Governors in international and cross-border recovery and resolution forums a. Engages with senior leaders at the Federal Deposit Insurance Corporation (FDIC) regarding coordination of Title I work, staff recommendations to each agencies’ board, and messaging to firms and the public b. Represents or actively engages with representatives of the Federal Reserve System (FRS) in international and cross-border recovery and resolution forums including i. Trilateral Principal Level Exercise ii. Crisis Management Groups iii. Financial Stability Board Resolution Group 3. Supports the building of bilateral relationships with peer supervisors regarding recovery and resolution preparedness a. Within LISCC, across horizontal programs and Dedicated Supervisory Teams (DST) b. Domestically, including the FDIC, Office of the Comptroller of the Currency (OCC), Commodity Futures Trading Commission (CFTC), and the U.S. Treasury Department c. Internationally, including the Bank of England, the European Central Bank, and Swiss Financial Market Supervisory Authority (FINMA) 4. Provides leadership to the Board LISCC Section, LISCC function and the Supervision and Regulation division i. Contributes to strategy development and execution, workforce planning activities, and operational initiatives ii. Completes cross section, division and board projects as assigned 5. Must be able to travel domestically and internationally to meet the expectations noted above, up to 20 percent in any given quarter, within Board guidelines. 6. This position will require successful completion of a Board Tier 4 background investigation. II. DIVISION SPECIFIC REQUIREMENTS: Demonstrated expertise and leadership experience in the expectations of S&R officers: • Actively contribute to leadership of the Division as a whole and in a manner that has positive impact with respect to tone and substance beyond the specific program or sections for which we are responsible—help, guide, influence, impact, and work beyond your particular scope/focus; • Create an environment that seeks divergent views, fosters diversity, equity and inclusion, and perspectives to promote constant process improvement; • Lead and support the professional growth of all employees and help develop next-generation leaders; • Leverage diverse talents and positively impact culture and staff engagement; • Coordinate with and maintain strong working relationships with numerous stakeholders, including Board staff, Reserve Bank management, and colleagues at other supervisory agencies; • Achieve results in ambiguous situations by being adaptive and resilient, holding people accountable for agreed-upon results, managing for performance, and demonstrating professionalism and thoroughness by moving issues and projects to closure; • Work on complex issues where analysis of situations and data requires an in-depth evaluation of variable factors; • Leverage personal credibility, background, experience, and judgment to be influential with internal and external audiences; • Be able to demonstrate strong project management and execution capabilities, analytical skills, political savvy, and conflict mediation skills; • Manage all realms of performance effectively by setting clear expectations, assessing and differentiating performance, providing candid, continuous, two-way conversations with relevant feedback, and recognizing achievements. Position requires location in Washington, DC office once remote work period is complete. This position will require the successful completion of a Board Tier 4 background investigation.
III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Degree in Finance, Accounting, Business Administration or related field or equivalent experience. 2) Five or more years of supervision and regulation experience, banking experience, or legal regulatory experience. 3) Five or more years of experience managing a complex multi-layered organization, including matrixed relationships. Includes establishing aligned performance expectations, providing clear and actionable feedback, and developing people. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Mar 21, 2022
Full time
I. JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Reporting to the senior associate director of LISCC, the assistant director serves as the co-chair for the Large Institution Supervisory Coordinating Committee (LISCC) Recovery and Resolution Preparedness (RRP) Program. The RRP Program, which the assistant director leads, is focused on the LISCC firms’ preparedness to recover from a deep stress or enter into a resolution, and, in turn, the Federal Reserve’s responsibilities should that occur. The review of preparedness is achieved through staff assessments of firms’ capabilities as well as the development of the Federal Reserve’s own analytical and operational preparation for a LISCC firm that is in deep stress or needs to be resolved. In addition, domestic and international regulatory coordination is a centerpiece of RRP because of the complexity of operations and cross-border presence of the LISCC firms. Duties for this role include the following: 1. In collaboration with the other Co-Chair, oversees the RRP Program Leadership Group (PLG) on all internal and international work, and horizonal and firm-specific examination, monitoring, and remediation work in the RRP. a. Develops a long-term strategic plan, including staffing and succession planning for the program b. As part of the annual supervisory planning process: i. Oversees RRP inputs into the supervisory planning process ii. Oversees the review and approval of LISCC program-wide baseline monitoring plans iii. Oversees the development of an annual supervisory plan for the RRP Program iv. Leads vetting and Steering Committee meetings v. Approves validation of all remediation and any supervisory messages sent from the RRP Program c. Provides performance feedback to all PLG Co-Leads and ensure feedback is provided to all members and other program participants on the schedule and in the format required by their local Federal Reserve (FR) entities d. Recommends response to principals on Title I plan review findings and communication e. Responds to the LISCC Program principals' requests for information and briefings 2. As appropriate, represents the Board of Governors in international and cross-border recovery and resolution forums a. Engages with senior leaders at the Federal Deposit Insurance Corporation (FDIC) regarding coordination of Title I work, staff recommendations to each agencies’ board, and messaging to firms and the public b. Represents or actively engages with representatives of the Federal Reserve System (FRS) in international and cross-border recovery and resolution forums including i. Trilateral Principal Level Exercise ii. Crisis Management Groups iii. Financial Stability Board Resolution Group 3. Supports the building of bilateral relationships with peer supervisors regarding recovery and resolution preparedness a. Within LISCC, across horizontal programs and Dedicated Supervisory Teams (DST) b. Domestically, including the FDIC, Office of the Comptroller of the Currency (OCC), Commodity Futures Trading Commission (CFTC), and the U.S. Treasury Department c. Internationally, including the Bank of England, the European Central Bank, and Swiss Financial Market Supervisory Authority (FINMA) 4. Provides leadership to the Board LISCC Section, LISCC function and the Supervision and Regulation division i. Contributes to strategy development and execution, workforce planning activities, and operational initiatives ii. Completes cross section, division and board projects as assigned 5. Must be able to travel domestically and internationally to meet the expectations noted above, up to 20 percent in any given quarter, within Board guidelines. 6. This position will require successful completion of a Board Tier 4 background investigation. II. DIVISION SPECIFIC REQUIREMENTS: Demonstrated expertise and leadership experience in the expectations of S&R officers: • Actively contribute to leadership of the Division as a whole and in a manner that has positive impact with respect to tone and substance beyond the specific program or sections for which we are responsible—help, guide, influence, impact, and work beyond your particular scope/focus; • Create an environment that seeks divergent views, fosters diversity, equity and inclusion, and perspectives to promote constant process improvement; • Lead and support the professional growth of all employees and help develop next-generation leaders; • Leverage diverse talents and positively impact culture and staff engagement; • Coordinate with and maintain strong working relationships with numerous stakeholders, including Board staff, Reserve Bank management, and colleagues at other supervisory agencies; • Achieve results in ambiguous situations by being adaptive and resilient, holding people accountable for agreed-upon results, managing for performance, and demonstrating professionalism and thoroughness by moving issues and projects to closure; • Work on complex issues where analysis of situations and data requires an in-depth evaluation of variable factors; • Leverage personal credibility, background, experience, and judgment to be influential with internal and external audiences; • Be able to demonstrate strong project management and execution capabilities, analytical skills, political savvy, and conflict mediation skills; • Manage all realms of performance effectively by setting clear expectations, assessing and differentiating performance, providing candid, continuous, two-way conversations with relevant feedback, and recognizing achievements. Position requires location in Washington, DC office once remote work period is complete. This position will require the successful completion of a Board Tier 4 background investigation.
III. KNOWLEDGE/SKILL/EDUCATION REQUIREMENTS: 1) Degree in Finance, Accounting, Business Administration or related field or equivalent experience. 2) Five or more years of supervision and regulation experience, banking experience, or legal regulatory experience. 3) Five or more years of experience managing a complex multi-layered organization, including matrixed relationships. Includes establishing aligned performance expectations, providing clear and actionable feedback, and developing people. 4) Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. 5) Demonstrated experience and commitment to fostering collaboration and employee engagement. 6) Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. 7) Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. 8) Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. 9) Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. IV. OFFICER SPECIFIC POSITION RESPONSIBILITIES: 1) Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. 2) Balances and mitigates key organizational and functional risks where appropriate, and develops and executes sustainable risk mitigation strategies. 3) Fosters a continuous learning culture. 4) Exercises appropriate judgment and decision-making in complex situations. 5) Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. 6) Demonstrates strong leadership and management skills aligned to the Board’s espoused values. 7) Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. 8) Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. V. BOARD COMPETENCIES: 1) Decision Quality: Makes timely, thoughtful, strategic decisions 2) Learning Agility: Takes responsibility for building organizational agility 3) Drive for Excellence: Delivers results by developing shared vision and direction for the organization 4) Perspective and Strategic Agility: Leads and acts with the future in mind 5) Collaborative Relationships: Sets the tone for collaborative organization 6) Effective Communication: Effectively speaks and acts on behalf of the Board VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. 2) Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. 3) Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. 4) Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. VII. INTERNAL MANAGEMENT RESPONSIBILITIES: 1) Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports, and ensures same is provided to all function staff. 2) Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. 3) Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. 4) Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. VIII. POSITION DEMANDS: 1) Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. 2) Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. 3) Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. 4) Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. 5) Ability to operate under pressure to meet deadlines accurately and in a timely manner.
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Melbourne Campus in Melbourne, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted until filled ; however, the College reserves the right to extend or conclude searches without notice. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Feb 14, 2022
Full time
Eastern Florida State College is currently seeking applications for the full-time position of Administrative Support Assistant III on the Melbourne Campus in Melbourne, Florida.
Provides administrative support to the Collegewide Chair and faculty within the disciplines.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School Diploma or GED.
Associate’s degree from a regionally accredited institution preferred.
At least 5 years of related work experience.
Excellent communication (both written and oral) and customer service skills.
Exhibits evidence of accuracy, attention to detail, efficiency and confidentiality.
Proficient in use of computer/word processing software preferably to include Banner.
Ability to work independently and good problem-solving skills.
Valid Florida Motor Vehicle Operator’s license required. Reasonable accommodations may be made to individuals with disabilities unable to obtain a driver’s license. In such cases, a valid Florida ID is required.
This position will require successful fingerprinting and the candidate chosen will be required to pay the associated fee (currently $37.25). This fingerprinting fee ($37.25) is non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to sit at a desk and view display screen for extended periods of time.
Must be able to adapt to frequent interruptions due to telephone, student, staff, faculty and other customer traffic.
Must be flexible and be able to prioritize a heavy workload given the changing demands of the office.
The annual salary is $27,300 . Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement. Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.
Applications will be accepted until filled ; however, the College reserves the right to extend or conclude searches without notice. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
Harvard University
Cambridge, Massachusetts, United States, 02138
Harvard University Marketing & Engagement Assistant Harvard Graduate School of Education 56149BR Job Summary The Marketing and Engagement Assistant will serve a critical role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional learning programs. The Assistant works collaboratively with key stakeholders including faculty, alumni, portfolio directors, program managers, vendors, and other colleagues to support the planning and delivery of a comprehensive, multi-channel marketing strategy that promotes the HGSE Professional Education brand and results in sustainable, relationships with consistent demand for, and enrollment in, our programming. The Marketing and Engagement Assistant will be a highly organized multi-tasker, with a strong attention to detail and interest in marketing strategy and operations. HGSE Professional Education serves more than 19,000 professionals in early childhood, K-12, and higher education around the world each year in online, on-campus, and customized learning experiences to improve educators' leadership and teaching and learning practices. Job Code 403033 Staff Assistant III Job-Specific Responsibilities
Develop a deep understanding of the HGSE mission, vision, and values, and of the goals and values of Professional Education at HGSE in order to represent the school and organization with integrity and contribute to a compelling story about our purpose, identity, and work
Building on deep understanding of programs and market/audience and with direction and collaboration with team, engage in research to identify new channels, events, and conferences to connect with target market and prospective applicants
With direction and input from marketing team, coordinate and maintain marketing calendar, and execute related activities for marketing and engagement team such as securing contracts with vendors, planning conference attendance, preparing and/or shipping materials, and travel arrangements, event invitations and follow up, sponsorship opportunities, and other duties
In collaboration with the Marketing and Communications Manager, support as needed with content production, asset creation, and copywriting
Research and coordinate processes for print and digital advertising, including quotes, timelines, and sharing assets for production
Provide support in evaluating and reporting on the effectiveness of advertising, sponsorship, and event attendance
Provide creative services such as making edits to design files, providing branded templates for staff use (letterheads, PowerPoint templates, schedules, and other), ensuring certificates and other forms are consistent, updated, and follow HGSE brand guidelines
Provide support in organizing and maintaining our CRM and other databases, and in data and reporting
Provide support in managing student interns and temporary staff members hired for Marketing, Admissions, and Business Development team projects
Other projects as necessary, and in collaboration with the Marketing, Admissions, and Business Development and Partner Engagement teams
This is a full-time, one-year term position with the possibility of renewal. Basic Qualifications 2 years related professional experience in marketing. Familiarity and indicated experience with MS Office, specifically Word, PowerPoint, Excel). Some overtime may be required during peak times which may include weekends. Any candidate wishing to be considered must supply a cover letter in addition to a resume Additional Qualifications and Skills The ideal candidate will have exceptional interpersonal, organizational, and communication skills, and a proven record of working collaboratively with a wide range of constituents. This person will be a self-starter who is able to work as part of a larger, complex, and evolving team and to balance interests and needs of a variety of stakeholders. The successful candidate will have experience taking general ideas around goals and working both collaboratively and independently to achieve desired outcomes, incorporating feedback along the way and demonstrating a high degree of initiative and ownership.
Strong research, communication, and organizational skills
Experience in highly collaborative environment, and in receiving, responding to, and successfully implementing feedback
Ability to manage multiple and competing priorities and to complete deliverables on time and with strong attention to detail
A strong learning stance and interest in expanding marketing skills Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Please Note once Harvard resumes regular operations this position will no longer be remote and work will be performed on campus in Cambridge MA. Working Conditions This position is based in Cambridge, MA Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/k5A2NyTJ4Wg6CnJwI2goy PI154792712
Nov 22, 2021
Full time
Harvard University Marketing & Engagement Assistant Harvard Graduate School of Education 56149BR Job Summary The Marketing and Engagement Assistant will serve a critical role in enabling the Harvard Graduate School of Education (HGSE) to reach thousands of educators annually with the highest-quality professional learning programs. The Assistant works collaboratively with key stakeholders including faculty, alumni, portfolio directors, program managers, vendors, and other colleagues to support the planning and delivery of a comprehensive, multi-channel marketing strategy that promotes the HGSE Professional Education brand and results in sustainable, relationships with consistent demand for, and enrollment in, our programming. The Marketing and Engagement Assistant will be a highly organized multi-tasker, with a strong attention to detail and interest in marketing strategy and operations. HGSE Professional Education serves more than 19,000 professionals in early childhood, K-12, and higher education around the world each year in online, on-campus, and customized learning experiences to improve educators' leadership and teaching and learning practices. Job Code 403033 Staff Assistant III Job-Specific Responsibilities
Develop a deep understanding of the HGSE mission, vision, and values, and of the goals and values of Professional Education at HGSE in order to represent the school and organization with integrity and contribute to a compelling story about our purpose, identity, and work
Building on deep understanding of programs and market/audience and with direction and collaboration with team, engage in research to identify new channels, events, and conferences to connect with target market and prospective applicants
With direction and input from marketing team, coordinate and maintain marketing calendar, and execute related activities for marketing and engagement team such as securing contracts with vendors, planning conference attendance, preparing and/or shipping materials, and travel arrangements, event invitations and follow up, sponsorship opportunities, and other duties
In collaboration with the Marketing and Communications Manager, support as needed with content production, asset creation, and copywriting
Research and coordinate processes for print and digital advertising, including quotes, timelines, and sharing assets for production
Provide support in evaluating and reporting on the effectiveness of advertising, sponsorship, and event attendance
Provide creative services such as making edits to design files, providing branded templates for staff use (letterheads, PowerPoint templates, schedules, and other), ensuring certificates and other forms are consistent, updated, and follow HGSE brand guidelines
Provide support in organizing and maintaining our CRM and other databases, and in data and reporting
Provide support in managing student interns and temporary staff members hired for Marketing, Admissions, and Business Development team projects
Other projects as necessary, and in collaboration with the Marketing, Admissions, and Business Development and Partner Engagement teams
This is a full-time, one-year term position with the possibility of renewal. Basic Qualifications 2 years related professional experience in marketing. Familiarity and indicated experience with MS Office, specifically Word, PowerPoint, Excel). Some overtime may be required during peak times which may include weekends. Any candidate wishing to be considered must supply a cover letter in addition to a resume Additional Qualifications and Skills The ideal candidate will have exceptional interpersonal, organizational, and communication skills, and a proven record of working collaboratively with a wide range of constituents. This person will be a self-starter who is able to work as part of a larger, complex, and evolving team and to balance interests and needs of a variety of stakeholders. The successful candidate will have experience taking general ideas around goals and working both collaboratively and independently to achieve desired outcomes, incorporating feedback along the way and demonstrating a high degree of initiative and ownership.
Strong research, communication, and organizational skills
Experience in highly collaborative environment, and in receiving, responding to, and successfully implementing feedback
Ability to manage multiple and competing priorities and to complete deliverables on time and with strong attention to detail
A strong learning stance and interest in expanding marketing skills Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Please Note once Harvard resumes regular operations this position will no longer be remote and work will be performed on campus in Cambridge MA. Working Conditions This position is based in Cambridge, MA Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/k5A2NyTJ4Wg6CnJwI2goy PI154792712
Harvard University
Cambridge, Massachusetts, United States, 02138
Harvard University Admissions Assistant Harvard Graduate School of Education 55449BR Job Summary The Admissions Assistant will serve a critical support role within the Admissions Team for Professional Education (PPE) at the Harvard Graduate School of Education (HGSE), which serves 19,000 professionals in early childhood, K-12, and higher education around the world each year through a diverse portfolio of 100+ professional learning offerings. Job Code 403033 Staff Assistant III Job-Specific Responsibilities Reporting to the PPE Admissions Manager and in collaboration with a team of Admissions Coordinators, the Admissions Assistant will serve as the contact and first line of information and resources for educators interested in or applying to PPE programs. The Admissions Assistant is responsible for providing outstanding customer service to prospective through enrolled participants and supporting the day-to-day work of the Admissions Team, including:
Communications and customer service: Developing a broad understanding of the programs offered and audiences served by Professional Education; reviewing material, meeting with colleagues, and attending meetings in order to stay up-to-date for purposes of providing timely, detailed, and helpful information and resources to our constituents
Responding to inquiries received via the PPE Admissions telephone line and email address, answering general questions and forwarding and/or coordinating with colleagues as necessary
Tracking and triaging all communications, reporting on the volume and nature of inquiries in order to inform the development of content and resources that proactively address common concerns and frequently asked questions and that support the development of processes and systems to efficiently manage inquiries
Admissions and enrollment: Oversee the full enrollment process for a portfolio of open enrollment online workshops
Assist Admissions Team with various admissions-related communications
Assist Admissions Team in checking that applications and enrollment forms are complete; follow up with applicants as needed
Provide general support with processes, reports, and communications in the Applicant Tracking System and CRM
Data and reporting Compile and share periodic program enrollment reports on a need-basis on behalf of Admissions Coordinators
Assist Admissions Team in compiling data for debrief/evaluation meetings after each program ends for purposes of identifying successes and areas for improvement
Respond to requests for data from colleagues within PPE and across HGSE and the Harvard community
Support the Marketing and Admissions Team's ongoing practices to ensure data accuracy and integrity within its databases and systems
Other duties as assigned
Basic Qualifications
2 years related experience in a customer service, admissions, or administrative role. A combination of education and experience may be considered.
All interested candidates must submit a cover letter and resume.
Additional Qualifications and Skills
BA/BS preferred
Excellent oral and written communication skills
Prior customer service experience, including phone support
Proficient in use of Microsoft Office Suite
Works in both collaborative and self-directed situations
Proven ability to stay organized and multi-task with shifting priorities and interruptions; demonstrated ability to work effectively under deadline pressure and as part of a team; ability to work collaboratively.
Proficient with Microsoft Office suite applications, including Word, Excel, and PowerPoint.
Comfort and experience with web-based applications.
Experience working with Salesforce a plus.
Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Working Conditions NOTICE: Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/ljmaapHGlegNhRedI4QZR PI147789292
Sep 23, 2021
Full time
Harvard University Admissions Assistant Harvard Graduate School of Education 55449BR Job Summary The Admissions Assistant will serve a critical support role within the Admissions Team for Professional Education (PPE) at the Harvard Graduate School of Education (HGSE), which serves 19,000 professionals in early childhood, K-12, and higher education around the world each year through a diverse portfolio of 100+ professional learning offerings. Job Code 403033 Staff Assistant III Job-Specific Responsibilities Reporting to the PPE Admissions Manager and in collaboration with a team of Admissions Coordinators, the Admissions Assistant will serve as the contact and first line of information and resources for educators interested in or applying to PPE programs. The Admissions Assistant is responsible for providing outstanding customer service to prospective through enrolled participants and supporting the day-to-day work of the Admissions Team, including:
Communications and customer service: Developing a broad understanding of the programs offered and audiences served by Professional Education; reviewing material, meeting with colleagues, and attending meetings in order to stay up-to-date for purposes of providing timely, detailed, and helpful information and resources to our constituents
Responding to inquiries received via the PPE Admissions telephone line and email address, answering general questions and forwarding and/or coordinating with colleagues as necessary
Tracking and triaging all communications, reporting on the volume and nature of inquiries in order to inform the development of content and resources that proactively address common concerns and frequently asked questions and that support the development of processes and systems to efficiently manage inquiries
Admissions and enrollment: Oversee the full enrollment process for a portfolio of open enrollment online workshops
Assist Admissions Team with various admissions-related communications
Assist Admissions Team in checking that applications and enrollment forms are complete; follow up with applicants as needed
Provide general support with processes, reports, and communications in the Applicant Tracking System and CRM
Data and reporting Compile and share periodic program enrollment reports on a need-basis on behalf of Admissions Coordinators
Assist Admissions Team in compiling data for debrief/evaluation meetings after each program ends for purposes of identifying successes and areas for improvement
Respond to requests for data from colleagues within PPE and across HGSE and the Harvard community
Support the Marketing and Admissions Team's ongoing practices to ensure data accuracy and integrity within its databases and systems
Other duties as assigned
Basic Qualifications
2 years related experience in a customer service, admissions, or administrative role. A combination of education and experience may be considered.
All interested candidates must submit a cover letter and resume.
Additional Qualifications and Skills
BA/BS preferred
Excellent oral and written communication skills
Prior customer service experience, including phone support
Proficient in use of Microsoft Office Suite
Works in both collaborative and self-directed situations
Proven ability to stay organized and multi-task with shifting priorities and interruptions; demonstrated ability to work effectively under deadline pressure and as part of a team; ability to work collaboratively.
Proficient with Microsoft Office suite applications, including Word, Excel, and PowerPoint.
Comfort and experience with web-based applications.
Experience working with Salesforce a plus.
Additional Information HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. HGSE Human Resources values diversity in all forms, and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows each individual to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school. We do this by: • Hiring and retaining staff reflecting the diversity of those we serve; • Providing employees opportunities to learn, grow, and be challenged; • Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation; • Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion; • Communicating transparently and respectfully; and • Fostering an inclusive, respectful, and professional work environment We regret that the Harvard Graduate School of Education does not provide Visa sponsorship. About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu Working Conditions NOTICE: Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . Job Function General Administration Sub Unit ------------ Location USA - MA - Cambridge Department PPE Time Status Full-time Union 55 - Hvd Union Cler & Tech Workers Pre-Employment Screening Identity EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law. Apply Here: https://www.click2apply.net/ljmaapHGlegNhRedI4QZR PI147789292