Sr Inside Sales Representative, LegalTech

  • Wolters Kluwer
  • Chicago, IL
  • Nov 30, 2020
Full time Business Development Legal Sales

Job Description

Wolters Kluwer Legal and Regulatory is a leading global provider of intelligent information and electronic solutions in key specialty areas for legal and business compliance professionals, and expert educational resources for law students and professors.

In an increasingly dynamic world, Wolters Kluwer Legal and Regulatory connects legal and business communities with timely, specialized expertise and information-enabled solutions to support customers' success through productivity, accuracy and mobility. Its major product lines include Aspen, CCH, Kluwer Law International, and MediRegs. Its markets include law firms, law schools, corporate counsel, health care organizations and professionals requiring legal and compliance information. Wolters Kluwer Law & Business, a unit of Wolters Kluwer, is based in New York City and Riverwoods, IL.

The Sr. Inside Sales Representative for Wolters Kluwer (WK) Legal & Regulatory, US (LRUS) is responsible for collaborating with multiple internal resources to develop and execute sales strategy for an assigned account base of named accounts that consists of Corporations in the U.S. This includes building a solid working relationship with each customer to identify their needs, expand product usage, and execute on sales opportunities to achieve company goals, maximize customer satisfaction and drive profitable sales growth within the assigned national accounts.


  • Leverages extensive industry, product and customer knowledge to optimize strategic sales plans and contribute to the strategies of various internal teams (e.g., Marketing, Product Management) and the company as a whole
  • Learns and maintains a deep understanding of LRUS products, services, customers, and the industry as a whole
  • Develops strategic plans to support the achievement of sales goals
  • Continuously seeks sales opportunities within assigned accounts
  • Executes and finalizes the sales process to meet revenue targets
  • Sells strategic targeted products to meet assigned goal
  • Maximizes revenue for LRUS products and services
  • Manages time and resources effectively to accomplish sales goals
  • Participates in organizational activities to meet or exceed company objectives
  • Maintains performance standards while working remotely
  • Provides timely and accurate regular and ad hoc reports; actively uses CRM systems to manage sales opportunities and reporting
  • Performs other duties as assigned by supervisor


Education: Bachelor’s Degree in Business, Marketing/Sales, or related discipline; OR, if no degree, 5 or more years of inside sales or account management experience.

Preferred: Master’s Degree in Business Administration or Juris Doctorate.

Minimum Experience:  3+ years of Inside Sales, Account Management or Paralegal experience with national accounts.

Other Knowledge, Skills, Abilities or Certifications

  • Excellent phone presence
  • Motivated to meet and exceed sales and retention targets
  • Strong interpersonal skills
  • Customer focus
  • Closing skills
  • Experience networking and prospecting
  • Experience interacting with people at all levels of an organization (including C-level executives)
  • Demonstrated experience conveying value proposition to clients
  • Experience creating presentations and complex proposals
  • Excellent presentation skills including, experience with organization and planning
  • Experience managing high-level contract negotiations with Senior-level executives
  • Proven experience meeting or exceeding sales and revenue targets
  • Excellent communication skills including successfully communicating with technical and non-technical audiences
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook & Teams)
  • Proficiency with or other comparable Customer Relationship Management software application
  • Data-entry skills


Occasional travel for company events and trade shows/conferences up to 2-3 annually


Business Development-New Accounts, Telesales