Customer Service Representative

Position Summary:

Total Life Changes is an exciting company offering opportunity for advancement, a fun positive environment and we are always hungry for more ways to help people live healthier lives around the world.  Customer Service is the heartbeat of our company!  We love each other no matter what and the Customer Service Department loves supporting our dedicated Life Changers and Preferred Customers!!

Position Duties and Responsibilities:

· Ability to work in a team environment

· Display a positive and respectful attitude

· Work with honesty and integrity

· Represent TLC in a responsible manner using positive language

· Perform your job to a reasonable, acceptable standard

· Maintain good attendance

· Assisting in other areas as needed and performing other duties as assigned

· Good communication and effective listening skill

· Proper time management skills with the ability to multitask and stay focused

· Ability to resolve conflict and problem-solving using set policies and procedures

· Have mental flexibility to respond to a variety of situations depending on customer needs

· Ensure customer satisfaction and provide professional customer support

Position Skills, Education and Experience required:

· Technical capacity

· Exercise discretion

· Problem solving/Analysis

· Decision making

· Strong communication skills (both verbal and written) 

· Interpersonal and collaboration skills

· High school/GED (preferred)

· Bilingual English & Spanish (preferred)

https://totallifechanges.com/