Contract and Data Support Specialist

  • Cascade AIDS Project
  • Portland OR
  • Jan 13, 2021
Full time Database Nonprofit-Social Services

Job Description

Cascade AIDS Project (CAP), the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington, is committed to supporting and empowering all people living with or affected by HIV, reduce stigma, and provide the LGBTQ+ community and beyond with compassionate healthcare. Learn more about us at


CAP is excited to announce that we are currently hiring an experienced Contract and Data Support Specialist to support the Housing & Support Services and SW Washington teams. This is a full-time, exempt 1.0 FTE position, which reports to the Director of Housing & Support Services.


Responsibilities include: coordinate with program managers to ensure program success metrics can be efficiently recorded in and retrieved from agency databases (ServicePoint, CAREWare & Provide); develop and maintain tools for recording and reporting such metrics; complete reporting to contracting agencies; provide analysis of data for strategic development; create and maintain training material and data entry guidelines; train newly hired staff on agency-specific systems;  monitor data quality; act as CAP liaison at Agency Administrator meetings held by Portland Housing Bureau; and provide reports of necessary revisions to department management for distribution to responsible staff. This position also coordinates export of ServicePoint and Provide data into the CAREWare system used by the Ryan White care network, ensures data quality of the information provided, and acts as an Agency Administrator, serving as the main technical contact for that system.


Additional responsibilities may include: develop and maintain additional information resource collection for staff and clients; develop a database training manual for staff; assist with quality management and program improvement.


The person in this position is stationed in CAP’s Davis St (Portland) office, but will also provide support remotely to CAP’s SW Washington (Vancouver) office. Occasional evening and weekend work are required. This is a non-management, union represented position.


Required Qualifications:

  • 3 years of related professional experience
  • Significant experience with database management
  • Software proficiency in Microsoft Access, including familiarity with Access VBA, and Excel environments
  • Excellent problem-solving skills; creative thinking and ability to prioritize work projects and meet deadlines with limited supervision
  • Ability to work independently with accountability
  • Excellent communication skills, written and verbal, including ability to create and edit reports for contracting agencies
  • Successful experience working with racial, ethnic, sexual and economically diverse populations
  • Ability to travel throughout the service area as needed
  • Available to work occasional evenings and weekends


Preferred Qualifications:

  • Additional relevant certification, training, or experience
  • Experience working with ServicePoint or other Homeless Management Information Systems (HMIS)
  • Experience working with CAREWare and/or Provide
  • Knowledge and understanding of federal and local housing programs
  • Bachelor’s degree from an accredited college or university
  • Experience with contract reporting
  • Lived experience of systemic oppression and non-dominant cultures. We encourage applications from Black, Indigenous and other people of color, transgender, non-binary and other LGBTQ+ people, and people with disabilities, including HIV


Compensation: $55,195 annually; employer-paid health, dental, vision, short-term and long-term disability and life insurance; 401(k) retirement plan with generous employer matching contribution, 125C cafeteria savings plan; generous vacation and health leave benefits.


Closing Date:  Open until filled.


To apply for this position, mail, email, fax, or deliver the following three documents:

1) a complete cover letter (attached as Word or pdf) that serves as an example of your writing and addresses how you meet all of the required qualifications specific to the position you are applying for,

2) your resume, and

3) a completed CAP Employment application (available at to:


- or –


Cascade AIDS Project

Contract & Data Support Specialist Position

520 NW Davis St., Suite 215

Portland, Oregon 97209


Fax: 503-223-6437

Cascade AIDS Project is an Equal Employment Opportunity/Affirmative Action Employer

People of color, women, LGBTQ+ individuals and people living with HIV are strongly encouraged to apply.



Database Development-Administration, Data Entry-Order Processing



55195.00 Annually

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