Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Apr 02, 2024
Full time
Entravision is a leading global advertising, media and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers. Our service portfolio enables high-performance campaigns while using highly competitive audience reach, cutting-edge mobile programmatic solutions, machine-learned bidding algorithms and demand-side platforms on a global scale.
In the US, Entravision is a leader in Hispanic marketing & media solutions serving both local and national Clients for more than 25 years. Our unique portfolio includes primarily Spanish language TV & Radio broadcast assets across 35 markets, an exclusive audio network & streaming platform, and a robust mix of curated digital & social media content solutions.
IT Support Specialist
Santa Monica, CA | Full Time
Summary Entravision Communications Corporation (NYSE: EVC) one of the fastest growing Hispanic multi-media companies seeks an IT Support Specialist to join our team. The IT Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
Responsibilities
Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers. Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position.
Administers servers and network equipment as directed by the Sr. Administrators.
Assists with administration of all applications and VoIP system.
Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.
Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs.
Places software into production by loading software into computer; entering necessary commands.
Places hardware into production by establishing connections; entering necessary commands.
Maximizes use of hardware and software by training users; interpreting instructions; answering questions.
Maintains system capability by testing computer components.
Maintains historical records by documenting hardware and software changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Competencies
Technical Capability.
Strategic Thinking.
Effective Communication Skills.
Leadership.
Teamwork.
Desired Skills and Experience:
AA degree or higher in Information Systems or a related major preferred, or equivalent years of experience, or certifications.
Must have more than 4 years of IT Support experience in an IT Support position
Thorough knowledge of Microsoft Office Suite, Microsoft Operating Systems Experience with G-Suite and other cloud system administration.
Experience providing local and remote support to a diverse user base.
Ambitious,/Motivated Self-starter with the ability to complete work independently and within a team environment.'
Ability to multi-task multiple projects, provide support with a high level of Customer Service.
Ability to learn new technologies to implement and support in a dynamic environment.
Enthusiastic, committed, proactive and resourceful; can be counted on to get the job done.
Able to work autonomously as well as being a good team player.
The following skills are a plus:
Experience with Macintosh systems (Mac OSX)
Experience troubleshooting and maintaining telephony systems
Experience maintaining local and wide area network hardware.
POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to IT Manager Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply
Position Summary: This position will provide advanced IT Service Desk technical support for Kenan-Flagler faculty, staff, and students, providing timely support to customers via walk-in, phone, and email-based contacts. This position requires advanced technical knowledge of computers, operating systems, client-server, and cloud-based applications as well as comprehensive knowledge of the principles, methods, and techniques used in computer and network troubleshooting and support. This position will identify reoccurring problems and trends and recommend solutions to resolve. This position will serve as a technical resource for other technicians and may serve on a project team as an expert in a specialty area. This position will consult with Kenan-Flagler leadership, faculty, staff, students and higher-level IT technical specialists and analysts to resolve technical problems to support our teaching and research mission. This position requires strong interpersonal and communication skills and the ability to work effectively in a diverse community with a broad client and customer base. Demonstration of commitment to providing excellent customer service is essential. Areas of IT Service Desk support include, but are not limited to:
* Consulting with Kenan-Flagler leadership, faculty, staff, students, peers and/or managers to develop requirements, solve advanced problems and/or proactively establish technical direction required to attain the teaching and research mission of the school. * Testing new innovative technologies, such as artificial intelligence and cloud applications, to ensure compatibility with Kenan-Flagler systems and applications as well as secure configuration that meets UNC Information Security Control Standards. * Collecting data for analytics, benchmarking, and trending. Develop Service Desk data reporting model. * Installing and configuring whole disk encryption (Bit locker) to provide data encryption at rest on Kenan-Flagler managed devices. * Configuring Sensitive User Group (SUG) computers and assisting with SUG employee security awareness orientation consultations. * Providing support, troubleshooting and end user training for Microsoft 365 cloud applications. * Training and mentoring student service desk apprentices. * Assisting clients with remote access and authentication (VPN\network connectivity, Multi-factor authentication/Multi-tenant access). * Providing live secondary classroom support services to support innovative teaching. * Assisting with compute equipment deployments and ensuring all IT Service Management asset details are entered/updated in the ITSM tool. * Installing and configuring hardware, software, printers to support professional business school clients. Compute device reimaging and software upgrades. Microsoft Windows, Apple MAC OS X operating systems support. * Managing Kenan-Flagler print servers and print queues. Required Qualifications, Competencies, and Experience: * Experience with cloud computing concepts and Microsoft 365 applications support * Experience supporting a hybrid office and remote work IT environment * Experience preparing and loading images on Windows and Apple computers. * Experience with ticket management in an IT Service Management (ITSM) system * Experience with support of Microsoft Windows and Apple OS support * Experience with supporting Networked Print servers and print queues * Demonstration of commitment to providing excellent customer service * Demonstration of strong interpersonal and communication skills and the ability to work effectively in a diverse community with a broad client and customer base. Preferred Qualifications, Competencies, and Experience: * Familiarity with configuration and support of Bit locker drive encryption * Experience with end user training of Microsoft 365 applications, including Teams, SharePoint, and OneDrive * Experience with IT Service Management (ITSM) systems, SolarWinds and ServiceNow * Experience imaging and preparing Apple computers for deployment in an enterprise environment. JAMF and MDT experience preferred. * Experience working in an Academic IT environment. * Familiarity with Microsoft Active Directory * Experience triaging end user support calls related to information security * Ability to communicate effectively, both verbally and in writing. * Experience with technical solution development and consultation. Minimum Qualifications:
Graduation from high school and one year in the field of technology related to the position’s role. - Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. - Journey level requires an additional six months experience - Advanced level requires an additional one year of experience.
Jul 28, 2023
Full time
Position Summary: This position will provide advanced IT Service Desk technical support for Kenan-Flagler faculty, staff, and students, providing timely support to customers via walk-in, phone, and email-based contacts. This position requires advanced technical knowledge of computers, operating systems, client-server, and cloud-based applications as well as comprehensive knowledge of the principles, methods, and techniques used in computer and network troubleshooting and support. This position will identify reoccurring problems and trends and recommend solutions to resolve. This position will serve as a technical resource for other technicians and may serve on a project team as an expert in a specialty area. This position will consult with Kenan-Flagler leadership, faculty, staff, students and higher-level IT technical specialists and analysts to resolve technical problems to support our teaching and research mission. This position requires strong interpersonal and communication skills and the ability to work effectively in a diverse community with a broad client and customer base. Demonstration of commitment to providing excellent customer service is essential. Areas of IT Service Desk support include, but are not limited to:
* Consulting with Kenan-Flagler leadership, faculty, staff, students, peers and/or managers to develop requirements, solve advanced problems and/or proactively establish technical direction required to attain the teaching and research mission of the school. * Testing new innovative technologies, such as artificial intelligence and cloud applications, to ensure compatibility with Kenan-Flagler systems and applications as well as secure configuration that meets UNC Information Security Control Standards. * Collecting data for analytics, benchmarking, and trending. Develop Service Desk data reporting model. * Installing and configuring whole disk encryption (Bit locker) to provide data encryption at rest on Kenan-Flagler managed devices. * Configuring Sensitive User Group (SUG) computers and assisting with SUG employee security awareness orientation consultations. * Providing support, troubleshooting and end user training for Microsoft 365 cloud applications. * Training and mentoring student service desk apprentices. * Assisting clients with remote access and authentication (VPN\network connectivity, Multi-factor authentication/Multi-tenant access). * Providing live secondary classroom support services to support innovative teaching. * Assisting with compute equipment deployments and ensuring all IT Service Management asset details are entered/updated in the ITSM tool. * Installing and configuring hardware, software, printers to support professional business school clients. Compute device reimaging and software upgrades. Microsoft Windows, Apple MAC OS X operating systems support. * Managing Kenan-Flagler print servers and print queues. Required Qualifications, Competencies, and Experience: * Experience with cloud computing concepts and Microsoft 365 applications support * Experience supporting a hybrid office and remote work IT environment * Experience preparing and loading images on Windows and Apple computers. * Experience with ticket management in an IT Service Management (ITSM) system * Experience with support of Microsoft Windows and Apple OS support * Experience with supporting Networked Print servers and print queues * Demonstration of commitment to providing excellent customer service * Demonstration of strong interpersonal and communication skills and the ability to work effectively in a diverse community with a broad client and customer base. Preferred Qualifications, Competencies, and Experience: * Familiarity with configuration and support of Bit locker drive encryption * Experience with end user training of Microsoft 365 applications, including Teams, SharePoint, and OneDrive * Experience with IT Service Management (ITSM) systems, SolarWinds and ServiceNow * Experience imaging and preparing Apple computers for deployment in an enterprise environment. JAMF and MDT experience preferred. * Experience working in an Academic IT environment. * Familiarity with Microsoft Active Directory * Experience triaging end user support calls related to information security * Ability to communicate effectively, both verbally and in writing. * Experience with technical solution development and consultation. Minimum Qualifications:
Graduation from high school and one year in the field of technology related to the position’s role. - Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience. - Journey level requires an additional six months experience - Advanced level requires an additional one year of experience.
R2065457 LCV EUCOM Poland: Operations Coordinator
Responsible for the completion of required reports in accordance with the established policies, procedures, systems, and requirements approved by the company. Under direct supervision, performs routine assignments as an entry level professional. Performs a wide range of administrative, office support, and coordination activities in support of Senior Operations Coordinator. Candidates must be a highly organized self-starter capable of working in a fast-paced, multi-discipline team environment with the ability to manage competing priorities to achieve goals. Must be familiar with the Program Management Office (PMO) Operations Desktop Operating Procedures (DOP) to include but not limited to: Employee Messages, Incident Reporting Requirements, Crisis Management Action Team, Situation Report, Aircraft Accident/Incident Emergency Response Plan, and Master Schedule of Work.
Skills required for this job are typically acquired through the completion of an undergraduate degree and 1 year of experience, or equivalent work experience in lieu of degree.
Requirements:
Must be fluent in written and spoken English
Must have 1+ years overseas deployment experience on a LOGCAP contingency environment assignment
Required minimum one-year previous Operations Specialist (LOGCAP) experience or equivalent Military experience
Requires working knowledge of Microsoft Office (Word, Visio, PowerPoint, Outlook, Excel, Teams, and SharePoint
Must possess general understanding of LOGCAP concept of operations to include Performance Work Statement (PWS) and associate technical exhibits
Supports Site Operations Department to fulfill contractual reporting requirements to the United States Government in accordance with contract and Task Order
Service Order / Customer Service experience and use of Maximo system preferred
Basis of Estimate (BOE) development experience a plus
In compliance with the U.S. federal government’s vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Jun 21, 2023
Full time
R2065457 LCV EUCOM Poland: Operations Coordinator
Responsible for the completion of required reports in accordance with the established policies, procedures, systems, and requirements approved by the company. Under direct supervision, performs routine assignments as an entry level professional. Performs a wide range of administrative, office support, and coordination activities in support of Senior Operations Coordinator. Candidates must be a highly organized self-starter capable of working in a fast-paced, multi-discipline team environment with the ability to manage competing priorities to achieve goals. Must be familiar with the Program Management Office (PMO) Operations Desktop Operating Procedures (DOP) to include but not limited to: Employee Messages, Incident Reporting Requirements, Crisis Management Action Team, Situation Report, Aircraft Accident/Incident Emergency Response Plan, and Master Schedule of Work.
Skills required for this job are typically acquired through the completion of an undergraduate degree and 1 year of experience, or equivalent work experience in lieu of degree.
Requirements:
Must be fluent in written and spoken English
Must have 1+ years overseas deployment experience on a LOGCAP contingency environment assignment
Required minimum one-year previous Operations Specialist (LOGCAP) experience or equivalent Military experience
Requires working knowledge of Microsoft Office (Word, Visio, PowerPoint, Outlook, Excel, Teams, and SharePoint
Must possess general understanding of LOGCAP concept of operations to include Performance Work Statement (PWS) and associate technical exhibits
Supports Site Operations Department to fulfill contractual reporting requirements to the United States Government in accordance with contract and Task Order
Service Order / Customer Service experience and use of Maximo system preferred
Basis of Estimate (BOE) development experience a plus
In compliance with the U.S. federal government’s vaccine mandate, only candidates who are fully vaccinated for COVID-19 or have a reasonable accommodation or approved medical exception will be considered for this position.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Washington State Department of Ecology
Union Gap, Washington
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
May 08, 2023
Full time
Keeping Washington Clean and Evergreen The Central Region Director’s Office within the Department of Ecology is looking to fill a Receptionist (Office Assistant 3) position. This position will be located in our Central Region Office (CRO) in Union Gap, WA . Upon hire, you must live within a commutable distance from the duty station. In this role, you will serve as the receptionist and first point of contact for the Central Region Office (CRO). You’ll work with Ecology’s ten environmental programs, private stakeholders, and a variety of government agencies. You will direct calls, visitors, and staff; conduct records management, facility management, data entry, State Environmental Policy Act (SEPA) routing, distributing and processing mail/packages and serve as backup for the Customer Service Specialist 2 (Fleet Coordinator). You will also be the first point of contact for incidents that require documenting pertinent information and transferring to the Environmental Report Tracking System (ERTS) Coordinator for follow up. This position embodies the One-Ecology philosophy, requires a high degree of professionalism, ability to multi-task and provide excellent customer service. The ideal candidate will be bilingual and able to communicate in both English and Spanish. The mission of the Department of Ecology (Ecology) is to protect, preserve and enhance Washington’s land, air and water for current and future generations. The Central Regional Director's team is a group of hardworking individuals that take pride in their work and being a "team." It's a supportive environment where members of the team are encouraged to find new and improved ways of doing things. Telework options for this position: This position is required to work in the office Monday – Friday, 8 am – 5 pm. Applicants with questions about position location options, tele-work, and flexible or compressed schedules are encouraged to reach out to the contact person listed below in “other information.” Schedules are dependent upon position needs and is subject to change. Application Timeline: The positions will remain open until filled, with an initial screening date of May 15, 2023. In order to be considered for initial screening, please submit an application on or before of May 14, 2023. The agency reserves the right to make an appointment any time after the initial screening date. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth * Click here for more information
About the Department of Ecology
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. To learn more, check out our Strategic Plan . Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
Opportunities to serve your community and make an impact through meaningful work.
Our commitment to DEIR Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity : We champion equity, recognizing that each of us need different things to thrive. Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work. Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.
Duties
What makes this role unique?
As our first point of contact, you will manage the front lobby area and our main Ecology phone line, responding to general inquiries from the public in both English and Spanish, government agencies and staff, both in person and over the phone so you will need to be able to multi-task while maintaining a high level of professionalism. You will engage with Ecology’s ten environmental programs and make determinations on directing inquiries. You’ll be responsible for coordinating emergency personnel (i.e. fire, police and medical) that come to the building in response to an emergency, serving as the first line of security for the Central Region Office. What you will do:
Use a multi-functional telephone with five incoming lines.
Process outgoing and incoming mail.
Direct customers to appropriate staff for assistance, handling multiple forms of communication simultaneously, and providing courteous customer service.
Use agency standard computer and computer software to:
Create, maintain, and print documents.
Access information on the web page.
Communicate through electronic mail.
Access the calendar and schedule time.
Schedule conference rooms.
Communicate effectively, verbally and in writing, with co-workers, agency staff, private sector and other government agencies. Maintain effective working relationships.
Participate in group processes and on teams.
Provide positive, accurate and pleasant customer service to external clients.
Take accurate messages and forward messages to the appropriate personnel.
Perform clerical support duties including but not limited to creating emails, typing letters, making copies, and scheduling meetings for the Region’s Business Administrator and other staff.
Research and produce copies of well logs for customers.
Qualifications
Required Qualifications: Years of required experience indicated below are full-time equivalent years. Full-time equivalent experience means that any experience where working hours were less than 40 hours per week will be prorated in order to meet the equivalency of full-time. We would calculate this by looking at the total hours worked per week, divide this by 40, and then multiply by the total number of months worked. Examples of the proration calculations are:
30 hours worked per week for 20 months: (30/40) x 20 months = 15 months full-time equivalent
20 hours worked per week for 12 months: (20/40) x 12 months = 6 months full-time equivalent
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, education, and volunteer experience. See below for how you may qualify. A high school diploma or GED AND Two (2) years of clerical experience. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Experience working with diverse communities.
Microsoft Office Suite.
Ability to communicate fluently and effectively in English and Spanish.
Note : Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
A list of three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Per Governor Inslee’s Directive 22-13.1 , state employees must be fully vaccinated effective November 4, 2022. Providing proof of being fully vaccinated is a condition of employment and your vaccine status will be verified prior to starting work. Being fully vaccinated means two weeks after you have received the second dose in a two-dose series of a COVID-19 vaccine or a single-dose COVID-19 vaccine authorized for emergency use, licensed or otherwise authorized or approved by the U.S. Food and Drug Administration or listed for emergency use or otherwise approved by the World Health Organization. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination” in the subject line.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Joy Espinoza at Joy.Espinoza@ecy.wa.gov . Please do not contact Joy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Close Date: 04/23/2023 @ 11:59 PM
Salary: $3,398 - $5,148 Monthly
The Oregon Health Authority (OHA), Public Health Division (PHD), Acute and Communicable Disease Prevention (ACDP) Section in Portland, OR is recruiting for an ELC Administrative Specialist (Administrative Specialist 2) to provide administrative support and maintain the administration of a grant focused on surveillance infrastructure and other activities in ACDP.
This is a full-time, limited duration, classified position which is represented by a union. The duration of this position is expected to last through July 2024. Limited Duration positions are benefit eligible. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies .
The work of this role may be conducted remotely with full access to the needed operating systems and technology. The base position is located at the Portland State Office Building; 800 NE Oregon Street, Portland, OR 97232. There may be times when on-site work is needed at the base location.
What will you do?
As an Epidemiology and Laboratory Capacity (ELC) Administrative Specialist, you will provide administrative support for surveillance, informatics, contact tracing, data modernization, health equity, and laboratory collaboration. You will coordinate meetings and take minutes; create tracking tools; assist with hiring and onboarding; track deadlines and grant milestones; supports interagency communication needs; help ensure staff awareness of current policies and requirements; assist with telecommuting needs; and act as backup in-house expert to ensure operation of a 24/7 line.
What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
What are we looking for?
Minimum Requirements:
Two (2) years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. *Administrative support includes those duties beyond clerical/secretarial such as; interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations;
OR
An equivalent combination of training and experience which included administrative support for a project, program, or operation. *Administrative support includes those duties beyond clerical/secretarial such as; interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations.
One year of postsecondary education may be substituted for up to one year of the experience.
Requested Skills:
Experience managing and coordinating multiple calendars for managers and staff.
Experience coordinating all activities for meetings and conferences.
Experience making and reconciling purchases with state credit card for purchases such as books, training purposes and supplies.
Experience creating and proofing documents such as letters, reports, contracts, grants, and rules.
Experience managing a multi-line telephone system and triaging calls.
Experience establishing and maintaining filing and tracking systems.
Advanced proficiency in Word, Excel, Outlook, Teams, desktop publishing and graphics software applications.
Adherence to the highest standards of confidentiality regarding patient information and information security is required.
Experience promoting a culturally competent and diverse work environment.
How to Apply:
Please apply at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/ELC-Administrative-Specialist--Administrative-Specialist-2--Limited-Duration--Portland--OR--Remote-_REQ-122525
Apr 12, 2023
Full time
Close Date: 04/23/2023 @ 11:59 PM
Salary: $3,398 - $5,148 Monthly
The Oregon Health Authority (OHA), Public Health Division (PHD), Acute and Communicable Disease Prevention (ACDP) Section in Portland, OR is recruiting for an ELC Administrative Specialist (Administrative Specialist 2) to provide administrative support and maintain the administration of a grant focused on surveillance infrastructure and other activities in ACDP.
This is a full-time, limited duration, classified position which is represented by a union. The duration of this position is expected to last through July 2024. Limited Duration positions are benefit eligible. This recruitment may be used to establish a list of qualified candidates to fill current or future vacancies .
The work of this role may be conducted remotely with full access to the needed operating systems and technology. The base position is located at the Portland State Office Building; 800 NE Oregon Street, Portland, OR 97232. There may be times when on-site work is needed at the base location.
What will you do?
As an Epidemiology and Laboratory Capacity (ELC) Administrative Specialist, you will provide administrative support for surveillance, informatics, contact tracing, data modernization, health equity, and laboratory collaboration. You will coordinate meetings and take minutes; create tracking tools; assist with hiring and onboarding; track deadlines and grant milestones; supports interagency communication needs; help ensure staff awareness of current policies and requirements; assist with telecommuting needs; and act as backup in-house expert to ensure operation of a 24/7 line.
What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.
What are we looking for?
Minimum Requirements:
Two (2) years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. *Administrative support includes those duties beyond clerical/secretarial such as; interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations;
OR
An equivalent combination of training and experience which included administrative support for a project, program, or operation. *Administrative support includes those duties beyond clerical/secretarial such as; interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations.
One year of postsecondary education may be substituted for up to one year of the experience.
Requested Skills:
Experience managing and coordinating multiple calendars for managers and staff.
Experience coordinating all activities for meetings and conferences.
Experience making and reconciling purchases with state credit card for purchases such as books, training purposes and supplies.
Experience creating and proofing documents such as letters, reports, contracts, grants, and rules.
Experience managing a multi-line telephone system and triaging calls.
Experience establishing and maintaining filing and tracking systems.
Advanced proficiency in Word, Excel, Outlook, Teams, desktop publishing and graphics software applications.
Adherence to the highest standards of confidentiality regarding patient information and information security is required.
Experience promoting a culturally competent and diverse work environment.
How to Apply:
Please apply at the following link:
https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/ELC-Administrative-Specialist--Administrative-Specialist-2--Limited-Duration--Portland--OR--Remote-_REQ-122525
The Jr. Desktop Support Specialist is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions.
Oct 28, 2022
Full time
The Jr. Desktop Support Specialist is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions.
Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader) , Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination ” in the subject line.
Keeping Washington Clean and Evergreen
The Information Technology Services Office (ITSO) within the Department of Ecology is looking to fill an Information Technology Procurement Specialist (Procurement & Supply Specialist 3) position. This position is located in our Headquarters Office in Lacey, WA . This position is eligible for a telework/in-office hybrid schedule. You will have the opportunity to telework the majority of your week, and live within a commutable distance to our Lacey office for in-person meetings and activities. In this role, you will be responsible and accountable for the procurement and reporting of technology equipment and software license renewals, agency wide. You will have direct input into procurement and purchasing of several million dollars of technology spent on an annual basis. You will identify, track and manage the contracts and service level agreements with the agency’s technology vendors. The mission of the Information Technology Services Office (ITSO) is to create and support useful technology services that adapt for the future and support Ecology’s mission. ITSO’s mission is realized by focusing on the following strategic objectives and outcomes:
Modeling behavior that demonstrates trust and integrity, accountability, and adherence to Ecology’s Core Competencies.
Engaging in continuous learning, process improvement and proactive communication with our business partners so that we deliver high quality services that leverage modern technical solutions and meet the business needs.
Advancing the Portfolio Management program for transparent decision-making, and mission driven prioritization.
Managing agency systems to ensure confidentiality, integrity, and availability by evaluating business need, cyber threats, risk, and maintainability, so that agency data is accurate and reliable.
Leading enterprise data management; promote agency defined data standards and industry best practices, architect technical systems integrations, and provide technical support for hardware and software tools allowing the agency to make data driven decisions.
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. Ecology is following current state guidance regarding mask requirements, health screening questions before entry, and social distancing.
Application Timeline: This position will remain open until filled, with an initial screening date of March 25, 2022 . In order to be considered for initial screening, please submit an application on or before March 24, 2022 . The agency reserves the right to make an appointment any time after the initial screening date.
Duties
What makes this role unique? In this role, you will use a blend of business analysis and technology-vendor management skills. You will influence program managers, budget managers, and customers to make data driven decisions to ensure technology purchases align with statewide technology standards and purchasing policies. You will develop and continuously improve processes to collect, analyze and evaluate IT equipment usage data and recommend procurement strategies that are economical and benefit the agency. Activities include developing specifications for large, complex or unusual procurements projects such as major relocation projects, computer systems, and communications systems. What you will do:
Independently perform market analysis on highly complex purchasing projects and take appropriate procurement methodology action to ensure project goals are met.
Collect, analyze and evaluate supply and equipment usage data, managing and controlling the IT inventory for all technology hardware coming into and leaving the agency.
Track existing inventory, warranty replacement schedules, and new equipment purchases
Ensure technology software licenses are in compliance with software licensing agreements.
Work in collaboration with the ITSO staff who manage software and licensing processes; to support license compliance and contract auditing type documentation.
Design, create and publish reports/charts on various metrics as directed by management.
Understand and ensure agency IT procurements are in alignment with current and future IT infrastructure requirements
Submit equipment orders for desktop hardware and peripherals.
Receive and inventory, desktop hardware and peripherals.
Maintain tracking system for IT technicians to configure and deploy IT hardware and peripherals
Develop and continuously improve processes that ensure technology software requests have been properly vetted and are approved for use within Ecology
Maintain and update approved agency computer and component list
Ensure proper approvals are obtained for purchases, when purchases do not follow traditional Purchase Tracking System routing.
Qualifications
Required Qualifications:
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational and volunteer experience. See below for how you may qualify.
Option 1:
Five (5) years of experience in large scale procurement, stock control, receipt, storage and issue functions in either government or business.
Option 2:
An Associate of Arts degree in business administration, procurement, logistics or supply management or allied field; or one of the following professional certifications: Certified Professional Public Buyer (CPPB), Certified Public Purchasing Officer (CPPO), Certified Purchasing Manager (CPM), Certified Professional in Supply Management (CPSM) or other related certification.
AND
Three (3) years of full-time experience in large scale procurement, stock control, receipt, storage and issue functions in either government or business.
Option 3:
A Bachelor's degree or higher in business administration, procurement, logistics, supply management or allied field. AND One year of experience in large scale procurement, stock control, receipt, storage and issue functions in either government or business. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Three (3) years of experience working in procurement of IT equipment, software, and services.
Three (3) years of experience working with IT vendors.
Analytical Thinker.
Experience conducting research.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Kristy Schreiner at: Kristy.Schreiner@ecy.wa.gov . Please do not contact Kristy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Mar 11, 2022
Full time
Per Governor Inslee’s Proclamation 21-14.2 (Download PDF reader) , Washington State employees must be fully vaccinated against COVID-19. As a condition of employment, the successful candidate will be required to provide proof of their COVID-19 vaccination as part of the hiring process, prior to their start date. Requests for medical and religious exemptions will be considered. If you have questions, please contact Careers@ecy.wa.gov with “ COVID-19 vaccination ” in the subject line.
Keeping Washington Clean and Evergreen
The Information Technology Services Office (ITSO) within the Department of Ecology is looking to fill an Information Technology Procurement Specialist (Procurement & Supply Specialist 3) position. This position is located in our Headquarters Office in Lacey, WA . This position is eligible for a telework/in-office hybrid schedule. You will have the opportunity to telework the majority of your week, and live within a commutable distance to our Lacey office for in-person meetings and activities. In this role, you will be responsible and accountable for the procurement and reporting of technology equipment and software license renewals, agency wide. You will have direct input into procurement and purchasing of several million dollars of technology spent on an annual basis. You will identify, track and manage the contracts and service level agreements with the agency’s technology vendors. The mission of the Information Technology Services Office (ITSO) is to create and support useful technology services that adapt for the future and support Ecology’s mission. ITSO’s mission is realized by focusing on the following strategic objectives and outcomes:
Modeling behavior that demonstrates trust and integrity, accountability, and adherence to Ecology’s Core Competencies.
Engaging in continuous learning, process improvement and proactive communication with our business partners so that we deliver high quality services that leverage modern technical solutions and meet the business needs.
Advancing the Portfolio Management program for transparent decision-making, and mission driven prioritization.
Managing agency systems to ensure confidentiality, integrity, and availability by evaluating business need, cyber threats, risk, and maintainability, so that agency data is accurate and reliable.
Leading enterprise data management; promote agency defined data standards and industry best practices, architect technical systems integrations, and provide technical support for hardware and software tools allowing the agency to make data driven decisions.
Protecting Washington State's environment for current and future generations is what we do every day at Ecology. We are a culture that is invested in making a difference. Join a team that is highly effective and collaborative, with leadership that embraces the value of people. Ecology cares deeply about employee wellness; we go beyond traditional benefits, proudly offering:
A healthy life/work balance by offering flexible schedules and telework options for most positions.
An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
Continuous growth and development opportunities.
A wellness program that offers education, fitness classes, and an agency-wide fondness for outdoor meetings.
Opportunities to serve your community and make an impact through meaningful work.
Diversity, equity, inclusion, and respect (DEIR) are core values central to Ecology’s work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.
Diversity : We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.
Equity : We champion equity, recognizing that each of us need different things to thrive.
Inclusion : We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology’s work.
Respect : We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.
We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued. During Healthy Washington Roadmap to Recovery, employees are working a combination of in-office and/or telework based on position and business need. Ecology is following current state guidance regarding mask requirements, health screening questions before entry, and social distancing.
Application Timeline: This position will remain open until filled, with an initial screening date of March 25, 2022 . In order to be considered for initial screening, please submit an application on or before March 24, 2022 . The agency reserves the right to make an appointment any time after the initial screening date.
Duties
What makes this role unique? In this role, you will use a blend of business analysis and technology-vendor management skills. You will influence program managers, budget managers, and customers to make data driven decisions to ensure technology purchases align with statewide technology standards and purchasing policies. You will develop and continuously improve processes to collect, analyze and evaluate IT equipment usage data and recommend procurement strategies that are economical and benefit the agency. Activities include developing specifications for large, complex or unusual procurements projects such as major relocation projects, computer systems, and communications systems. What you will do:
Independently perform market analysis on highly complex purchasing projects and take appropriate procurement methodology action to ensure project goals are met.
Collect, analyze and evaluate supply and equipment usage data, managing and controlling the IT inventory for all technology hardware coming into and leaving the agency.
Track existing inventory, warranty replacement schedules, and new equipment purchases
Ensure technology software licenses are in compliance with software licensing agreements.
Work in collaboration with the ITSO staff who manage software and licensing processes; to support license compliance and contract auditing type documentation.
Design, create and publish reports/charts on various metrics as directed by management.
Understand and ensure agency IT procurements are in alignment with current and future IT infrastructure requirements
Submit equipment orders for desktop hardware and peripherals.
Receive and inventory, desktop hardware and peripherals.
Maintain tracking system for IT technicians to configure and deploy IT hardware and peripherals
Develop and continuously improve processes that ensure technology software requests have been properly vetted and are approved for use within Ecology
Maintain and update approved agency computer and component list
Ensure proper approvals are obtained for purchases, when purchases do not follow traditional Purchase Tracking System routing.
Qualifications
Required Qualifications:
Experience for both required and desired qualifications can be gained through various combinations of formal professional employment, educational and volunteer experience. See below for how you may qualify.
Option 1:
Five (5) years of experience in large scale procurement, stock control, receipt, storage and issue functions in either government or business.
Option 2:
An Associate of Arts degree in business administration, procurement, logistics or supply management or allied field; or one of the following professional certifications: Certified Professional Public Buyer (CPPB), Certified Public Purchasing Officer (CPPO), Certified Purchasing Manager (CPM), Certified Professional in Supply Management (CPSM) or other related certification.
AND
Three (3) years of full-time experience in large scale procurement, stock control, receipt, storage and issue functions in either government or business.
Option 3:
A Bachelor's degree or higher in business administration, procurement, logistics, supply management or allied field. AND One year of experience in large scale procurement, stock control, receipt, storage and issue functions in either government or business. Desired Qualifications: We highly encourage you to apply even if you do not have some (or all) of the desired experience below.
Three (3) years of experience working in procurement of IT equipment, software, and services.
Three (3) years of experience working with IT vendors.
Analytical Thinker.
Experience conducting research.
Note: Having some (or all) of this desired experience may make your application more competitive in a highly competitive applicant pool.
Supplemental Information
Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified candidates from all backgrounds are encouraged to apply. Need an Accommodation in the application and/or screening process or this job announcement in an alternative format?
Please call: (360) 407-6186 or email: careers@ecy.wa.gov and we will be happy to assist.
If you are deaf or hard of hearing you can reach the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
If you need assistance applying for this job, please e-mail careers@ecy.wa.gov . Please do not send an email to this address to follow-up on the status of your application. You can view the latest status of your application on your profile's main page.
If you are reading this announcement in print format , please enter the following URL to your search engine to apply: https://ecology.wa.gov/About-us/Get-to-know-us/Jobs-at-Ecology .
Application Instructions: It's in the applicant's best interest to submit all of the documents listed below. Applications without these documents may be declined.
A cover letter describing why you are interested in this position.
A resume outlining your experience and education (if applicable) as it relates to the minimum qualifications of this position.
Three professional references.
Please do NOT include your salary history. Wage/salary depends on qualifications or rules of promotion, if applicable. For Your Privacy: When attaching documents to your application (such as Resume, Cover Letter, Transcripts, DD-214, etc.):
Please be sure to remove private information such as your social security number, date of birth, etc.
Do not attach documents that are password-protected, as these documents may not be reviewed and may cause errors within your application when downloaded.
Additional Application Instructions for Current Ecology Employees: Please make sure to answer the agency-wide questions regarding permanent status as a classified employee within the Washington General Service or Washington Management Service. Do not forget to select Department of Ecology as a response to question 2, and type your personnel ID number for question 3. If you are not sure of your status or do not know your personnel ID number, please contact Human Resources. Application Attestation: The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The state may verify this information and any untruthful or misleading answers are cause for rejection of your application or dismissal if employed. Other Information:
If you have specific questions about the position, please email Kristy Schreiner at: Kristy.Schreiner@ecy.wa.gov . Please do not contact Kristy to inquire about the status of your application. To request the full position description: email careers@ecy.wa.gov
Why work for Ecology? As an agency, our mission is to protect, preserve and enhance Washington's environment for current and future generations. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability. Joining Ecology means becoming a part of a team committed to protecting and restoring Washington State's environment. A career in public service allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s) , Public Employees Retirement System (PERS) , Vacation, Sick, and other Leave *, 11 Paid Holidays per year *, Public Service Loan Forgiveness , Tuition Waiver , Long Term Disability & Life Insurance , Deferred Compensation Programs , Dependent Care Assistance Program (DCAP) , Flexible Spending Arrangement (FSA) , Employee Assistance Program , Commute Trip Reduction Incentives (Download PDF reader) , Combined Fund Drive , SmartHealth *See the Benefits tab in this announcement for more information Student debt: how working for Ecology can help The Department of Ecology is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more details.
To learn more about The Department of Ecology, please visit our website at www.ecology.wa.gov and follow, like or visit us on LinkedIn , Twitter , Facebook , Instagram or our blog .
Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 407-6186 . Applicants who are deaf or hard of hearing may call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388 .
Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Let’s Work Bravely
Bravely is on a mission to make life at work better for everyone. We are democratizing access to professional coaching. Companies worldwide look to us to provide their employees across all levels access to on-demand confidential coaching for the moments that matter most at work. Through Bravely, employees have a trusted and skilled coach to support their well-being, career development, and performance and ultimately help them thrive in their workplaces.
We work with companies like Zillow, Pinterest, and Autodesk, who are deeply committed to equity and inclusion by ensuring that all of their employees have access to our highly vetted, diverse, and brilliant professional coaches. When organizations offer Bravely, they scale the support provided by their People teams, managers, and transform their workplaces. Our data-driven insights and passionate team are driving change for employees and in workplaces around the world.
About the role - 100% remote position within the U.S.
We are looking for an Operations Specialist to help us build and deliver a world-class experience across all of the key stakeholders of our product. You will play a vital role in our client service strategy supporting several stakeholder groups. These include the companies who offer Bravely at their organizations, the employees at those companies who access and utilize our coaching, and the pros who are coaches on our platform that provide our service. You will be instrumental in helping to create systems and processes to scale the Operations team as we continue to grow. At your core, you find gratification in helping others, and possess a passion for process, a high attention to detail, and enjoy the challenge of a fast paced and growing startup environment.
What you’ll do
Execute our most crucial day-to-day work realizing great experiences for our pro workforce and coaching customer base.
You’ll be at the heart of Ops with exposure to several core processes touching nearly all facets of Bravely
You’ll help identify opportunities to improve how we serve our customers and contribute a key problem-solving perspective across teams
Represent the voice of the customer while working cross-functionally with Client Success, Coaching, Product, and Engineering as we breathe life into new product features and process workflows
Develop your skills and gain valuable experience owning and delivering interesting projects focused on improving the customer and pro experience
Document key learnings from process improvement initiatives to ensure consistency and scalability in all that we do
You have
You have 1 - 3 years of experience.
You have a collaborative mindset.
You are flexible, agile, and always open to trying something different when the situation calls for it.
You have a “customer first” mindset with bonus points for experience in front-line customer service via chat/email.
You’re a quick study and have experience learning new technical platforms (and/or experience using Tableau and Google Suite products).
You are an excellent communicator (both written and oral) with strong interpersonal skills.
You are open to feedback, genuinely curious, and constantly looking for ways to learn and improve.
Bravely is committed to building a diverse, equity-minded, and inclusive culture where all of our team members feel a deep sense of belonging. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet some of the qualifications and if this role is aligned with your career aspirations and interests.
Bravely Benefits
Competitive salary + compensation package with equity.
Competitive insurance plans with full coverage for medical, dental, and vision that greatly eliminate your out of pocket expenses.
Unlimited vacation time to enjoy all aspects of your life.
Paid Parental Leave: 12 weeks for the primary caregiver and six weeks for secondary.
Unlimited and 100% confidential access to world-class Bravely coaches to support you in your professional journey.
Virtual team-building time to stay connected with your team members around the world.
Cultural celebrations to uplift the unique experiences and identities within our community.
Home Office Allowance.
Working with an amazing, diverse, energetic, and supportive group of people.
Working at Bravely
As a team, we practice what we preach: we live our values, communicate openly and honestly, and actively work to cultivate an inclusive and supportive people-first environment where everyone can grow, thrive, and make meaning from their work. We embrace diversity and equal opportunity fervently, with a strong commitment to building a team representing a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Bravely is an equal employment opportunity employer. Bravely considers all applicants without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or other protected class. We are committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.
As an equal employment opportunity employer will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please contact recruiting@workbravely.com.
Jan 07, 2022
Full time
Let’s Work Bravely
Bravely is on a mission to make life at work better for everyone. We are democratizing access to professional coaching. Companies worldwide look to us to provide their employees across all levels access to on-demand confidential coaching for the moments that matter most at work. Through Bravely, employees have a trusted and skilled coach to support their well-being, career development, and performance and ultimately help them thrive in their workplaces.
We work with companies like Zillow, Pinterest, and Autodesk, who are deeply committed to equity and inclusion by ensuring that all of their employees have access to our highly vetted, diverse, and brilliant professional coaches. When organizations offer Bravely, they scale the support provided by their People teams, managers, and transform their workplaces. Our data-driven insights and passionate team are driving change for employees and in workplaces around the world.
About the role - 100% remote position within the U.S.
We are looking for an Operations Specialist to help us build and deliver a world-class experience across all of the key stakeholders of our product. You will play a vital role in our client service strategy supporting several stakeholder groups. These include the companies who offer Bravely at their organizations, the employees at those companies who access and utilize our coaching, and the pros who are coaches on our platform that provide our service. You will be instrumental in helping to create systems and processes to scale the Operations team as we continue to grow. At your core, you find gratification in helping others, and possess a passion for process, a high attention to detail, and enjoy the challenge of a fast paced and growing startup environment.
What you’ll do
Execute our most crucial day-to-day work realizing great experiences for our pro workforce and coaching customer base.
You’ll be at the heart of Ops with exposure to several core processes touching nearly all facets of Bravely
You’ll help identify opportunities to improve how we serve our customers and contribute a key problem-solving perspective across teams
Represent the voice of the customer while working cross-functionally with Client Success, Coaching, Product, and Engineering as we breathe life into new product features and process workflows
Develop your skills and gain valuable experience owning and delivering interesting projects focused on improving the customer and pro experience
Document key learnings from process improvement initiatives to ensure consistency and scalability in all that we do
You have
You have 1 - 3 years of experience.
You have a collaborative mindset.
You are flexible, agile, and always open to trying something different when the situation calls for it.
You have a “customer first” mindset with bonus points for experience in front-line customer service via chat/email.
You’re a quick study and have experience learning new technical platforms (and/or experience using Tableau and Google Suite products).
You are an excellent communicator (both written and oral) with strong interpersonal skills.
You are open to feedback, genuinely curious, and constantly looking for ways to learn and improve.
Bravely is committed to building a diverse, equity-minded, and inclusive culture where all of our team members feel a deep sense of belonging. We recognize that underrepresented groups such as women and BIPOC may be less likely to apply to a role if they don’t meet 100% of the listed qualifications. We encourage you to apply if you meet some of the qualifications and if this role is aligned with your career aspirations and interests.
Bravely Benefits
Competitive salary + compensation package with equity.
Competitive insurance plans with full coverage for medical, dental, and vision that greatly eliminate your out of pocket expenses.
Unlimited vacation time to enjoy all aspects of your life.
Paid Parental Leave: 12 weeks for the primary caregiver and six weeks for secondary.
Unlimited and 100% confidential access to world-class Bravely coaches to support you in your professional journey.
Virtual team-building time to stay connected with your team members around the world.
Cultural celebrations to uplift the unique experiences and identities within our community.
Home Office Allowance.
Working with an amazing, diverse, energetic, and supportive group of people.
Working at Bravely
As a team, we practice what we preach: we live our values, communicate openly and honestly, and actively work to cultivate an inclusive and supportive people-first environment where everyone can grow, thrive, and make meaning from their work. We embrace diversity and equal opportunity fervently, with a strong commitment to building a team representing a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Bravely is an equal employment opportunity employer. Bravely considers all applicants without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or other protected class. We are committed to a community of inclusion and an environment free from discrimination, harassment, and retaliation.
As an equal employment opportunity employer will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require accommodation, please contact recruiting@workbravely.com.
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Oct 21, 2021
Full time
Oregon Youth Authority (OYA) is currently seeking an Information Systems Specialist 4 - Principal IT Support Specialist to join a great team of professionals at our Central Office located at the Equitable Building in Salem, Oregon. As the new Principal IT Support Specialist you will be accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance, and coordination necessary to install computer software products, video conference unit systems, modify/repair hardware and resolve technical problems for the 1,000+ users located throughout the state of Oregon. The responsibilities of this position will vary depending on the daily workload and current projects.
Your Role:
Provides technical support by telephone, remote technology, and on-site to computer users statewide.
Investigate and diagnose computer-related problems reported by division staff across the state.
Analyzes system performance, error codes, diagnostic messages and resolves problems or conflicts.
Performance analysis is conducted regularly on PC's and to determine system performance levels.
Configures client software, i.e. ODBC drivers, Outlook and Exchange email access, protocols, adapters, and TN3270 host emulation.
Creates, maintains, and administers user logins to all OYA systems.
Assists in educating users on the desktop system best practices, application, and operating system functions.
Communicate major data system changes after determining programmatic impacts and establishing plans to coordinate any needed training or informational material.
Hardware/software vendors are contacted not only in the arena for new products but also a prime source of information on better utilization of current hardware and software.
Resolves intrusion, hacking, or virus incidents on user devices, this includes performing operating system and application patch management.
Plan division data system needs for PC and network development.
Image new computers and reimage computers as needed according to unit standards and specifications.
Coordinate with business units to implement desktop systems that utilize industry best practices to meet Agency objectives.
Deploy and integration of PC, laptops, video conference systems, and peripherals to a localized user base.
Working Conditions
Office environment – Majority of the time spent at a monitor, other computer equipment, or telephone.
Travel to field offices by car as required. Field office visits may require overnight accommodations based on location and level of duties performed.
Additional Information:
Open Until Filled: This recruitment will remain open until filled. Our first application screening is scheduled for November 10, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What We Are Looking For: (a) Three (3) years of information systems experience in: (agency will specify specific experience); OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience in: (agency will specify specific experience).
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
Special Qualifications : (check the position description if there are any special license, certification, etc. needed for the position. This is where the bilingual language would go if it is REQUIRED for the position) Common ones we use:
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
REQUIRED SKILLS:
Excellent customer service skills.
Effective team participation skills.
Values diversity, equity, and inclusion (DEI) efforts and working with diverse populations.
DESIRED ATTRIBUTES/APPLICATION SCORING CRITERIA : In addition to your related work experience and education, we will use the attributes below as part of final scoring to advance those that qualify to the interview portion.
Experience supporting Windows 10 and Microsoft 365
Experience with imaging computers via SCCM
Experience with ITIL framework and ITSM
Experience with Active Directory administration
How to apply:
Please go to oregonjobs.org and search job announcement REQ-79044.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Title: Senior Help Desk Technician
Job Number: REQ-77495
Salary: $56,412 – $85,308 per year
Deadline: 10/19/2021 at 11:59pm Pacific Time
Do you have a background in Desktop Support? Do you have strong customer service skills and proficiency in Active Directory?
If this sounds like you, come join our leadership team as a Senior Help Desk Technician and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Information Systems Specialist 5.
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Senior Help Desk technician, you will provide technical support to over 700 park staff at locations around the state. You will assist with desktop hardware, desktop software, mobile devices and phone systems; and create improved computing tools to assist staff in providing great customer service.
Minimum Qualifications:
(a) Four (4) years of information systems experience in Desktop Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND Two (2) years of information systems experience in Desktop Support. OR (c) A Bachelor's degree or higher in Information Technology, Computer Science, or a related field.
The State of Oregon is requiring all executive branch employees to complete their COVID-19 vaccination series by October 18, 2021 unless the employee receives a medical or religious exception. New employees must submit vaccination documentation or be approved for an exception by October 18, 2021. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience with Active Directory.
Experience providing technical support for cellular technologies.
Experience troubleshooting and resolving issues on handheld devices.
Strong working knowledge of desktop environments and remote protocols.
Proficiency in desktop administration.
Experience providing Windows desktop support remotely.
Excellent written and verbal communication and presentation skills.
Outstanding customer service skills with both internal and external customers.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OPRD--Central-Office/Senior-Help-Desk-Technician_REQ-77495
Oct 05, 2021
Full time
Title: Senior Help Desk Technician
Job Number: REQ-77495
Salary: $56,412 – $85,308 per year
Deadline: 10/19/2021 at 11:59pm Pacific Time
Do you have a background in Desktop Support? Do you have strong customer service skills and proficiency in Active Directory?
If this sounds like you, come join our leadership team as a Senior Help Desk Technician and support one of Oregon’s greatest resources – State Parks!
This position falls under the classification Information Systems Specialist 5.
Our Mission
OPRD’s mission is to provide and protect outstanding natural, scenic, cultural, historic and recreational sites for the enjoyment and education of present and future generations.
Our Operating Principles
Oregon Parks and Recreation Department (OPRD) believes Operating Principles are core values that, if mutually accepted and supported by all employees, will create a connected, respectful, and trusting work environment. Our Operating Principles are: Accountability, Commitment, Empathy, Empowerment, Fun, Integrity, Respect, & Well-being.
What you will do:
As a Senior Help Desk technician, you will provide technical support to over 700 park staff at locations around the state. You will assist with desktop hardware, desktop software, mobile devices and phone systems; and create improved computing tools to assist staff in providing great customer service.
Minimum Qualifications:
(a) Four (4) years of information systems experience in Desktop Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND Two (2) years of information systems experience in Desktop Support. OR (c) A Bachelor's degree or higher in Information Technology, Computer Science, or a related field.
The State of Oregon is requiring all executive branch employees to complete their COVID-19 vaccination series by October 18, 2021 unless the employee receives a medical or religious exception. New employees must submit vaccination documentation or be approved for an exception by October 18, 2021. For more information, visit our policy listed here .
What we are looking for (Desired Attributes):
Experience with Active Directory.
Experience providing technical support for cellular technologies.
Experience troubleshooting and resolving issues on handheld devices.
Strong working knowledge of desktop environments and remote protocols.
Proficiency in desktop administration.
Experience providing Windows desktop support remotely.
Excellent written and verbal communication and presentation skills.
Outstanding customer service skills with both internal and external customers.
Experience in promoting a culturally competent and diverse work environment.
What's in it for you:
This is a fantastic opportunity to support millions of visitors connecting with the best state park system in America. You will work with a team of supportive, talented and highly motivated professionals. And, you’ll receive a fantastic benefits packaging including:
Comprehensive medical, dental and vision plans for the employee and qualified family members
Paid sick leave, vacation, personal leave and 10 paid holidays per year
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
LINK TO OFFICIAL STATE APPLICATION (required):
https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Salem--OPRD--Central-Office/Senior-Help-Desk-Technician_REQ-77495
WHO WE ARE SER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, "to be," so that is exactly what we impart on the people we serve - that they can be whatever they want "to be."
Brighter Futures: We empower our clients "to be" the best they can, and "to be" in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong growth industries "to be" an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim "to be" in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: HR Generalist FLSA Status: Exempt Department: Administration Reports To: Director of Human Resources Typical Workdays: Monday – Friday Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Bachelor’s degree in Human Resources, Business Administration or other related field with HR as a concentration. Master’s degree preferred. Related Experience: A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience. Training: HR-related training. Licenses & Certifications: PHR, SPHR, SHRM-CP, SHRM-SCP POSITION SUMMARY Under the direction of the Director of Human Resources, the HR Generalist responsible for handling all aspects of human resources work. This includes but is not limited to maintaining records of employment, processing necessary paperwork, and ensuring that the human resources processes comply with state, federal, and local regulations. As a priority, the HR Generalist will effectively administer employee benefits plans and policies, payroll, compensation, recruitment and employee relations. This role will be responsible for supporting the Director of Human Resources in the development of HR strategies, plans, policies and programs. Ultimately, this role is responsible for ensuring the HR department supports our employees while conforming to employment laws. ESSENTIAL FUNCTIONS HR Operations
Organize and maintain personnel records, entering new hire data, and updating any previous employees’ data. Update employee records with new hire information and/or changes in employment status. Processing all personnel action forms and ensuring proper approval
Create, manage, and update internal HR databases. Create regular reports and presentations on HR metrics. Prepare various HR documents, including new hire guides, employment contracts, compensation lists, and more.
Conduct new hire orientation and benefits orientation to build a strong foundation for new employees and increase employee engagement. Coordinate exit process for departing employees.
Manage and run the HRIS software of the organization and make sure it’s updated.
Assist the Director of HR in managing and administrating the HR budget.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Write and design employee-centered communications, coordinates with HR Director and the leadership team.
Manage special projects and other duties as assigned by HR Director.
Benefits
Ongoing administration and annual renewal of health, dental, vision, life/AD&D, and disability insurances including:
enrollment/changes/terminations for staff;
coordination with Finance for payroll;
liaison with the benefits broker;
conduct annual competitive review; and
follow and share with the Director trends and developments in the field.
Ensure qualified and non-qualified plans are maintained in compliance with applicable legislation and regulations. Specifically:
all required testing and reporting are completed on a timely basis;
all required filings are completed and filed;
education for participants is ongoing;
maintain relationships with plan record-keeper, consultants, and all service providers for the plans; and
stay current on and update CAO on legislation, trends and developments in the field.
Work with employees to answer benefits questions and assist in processing life events and open enrollment elections.
Payroll
Facilitate payroll management, preparation and payment.
Audit timekeeping reports and PTO balances, maintain accuracy of payroll records, and assist in the preparation of payroll prior to processing. Provide guidance to managers and employees regarding timekeeping, PTO, legal requirements, and policies.
Provide training for all employees on correct use of the payroll system and work with the vendor on system issues. Ensure the accurate and timely application of garnishments and deductions and that payroll is processed on time.
Compensation
Prepare and review compensation and benefits packages
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Maintain organizational charts and detailed job descriptions along with salary records.
Contribute to the analysis of competitive compensation reviews.
Coordinate the process for annual performance and salary reviews.
HR Compliance
Review, revise, and update company policies.
Liaise with external partners (e.g. third-party administrators) and ensure legal compliance.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Talent Acquisition
Forecast hiring needs and ensure recruitment process runs smoothly.
Facilitate talent acquisition initiatives such as posting job ads on careers pages, processing received resumes, and notifying eligible workers of position availability and application status.
Recruit and coordinate interviewing, references, and documentation for staff hiring. Follow up on hiring decisions; Distribute, complete, and process paperwork for new hires. Set up of pre-employment screening.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Talent Development & Management
Assist with development of employee education including maintenance of employee training logs, coordinating training events or programs and recommending resources, as needed.
Responsible for administering performance management program.
Employee Relations
Answer any employee queries about people or HR-related issues, and help them resolve them internally, if possible.
Addressing any employment relations issues, such as work complaints and harassment allegations
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Provide guidance on employee behavior and conflict resolution.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
QUALIFICATIONS
A Bachelor’s degree in Human Resource Management (HRM), Business Administration, or in a related field with HR as a concentration. Master’s degree preferred.
A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience.
Computer literacy (MS Office applications, in particular).
Proven and extensive hands-on experience with HR software, such as HRIS or HRMS (e.g. Paycor, PeopleSoft, Dayforce, Workday).
Proven and extensive hands-on with Applicant Tracking Systems (ATS). Complete knowledge of job boards, HR processes, and recordkeeping.
Solid understanding of employment laws, standards and practices such as title VII, FMLA, ADA, EEO, OSHA, FLSA, PDA, etc.
Solid experience with Payroll systems, processes and legal requirements.
Strong organizational and administrative skills, with the ability to prioritize tasks and projects appropriately.
Excellent verbal, written, and face-to-face communication skills, along with complete knowledge of how to communicate through phone, email, internal memos, etc.
Excellent interpersonal skills with a demonstrated ability to work as a team member. Must be approachable and helpful.
Great problem-solving and analytical skills to manage daily administrative tasks.
Must be able to receive and follow instructions given by management, and develop solutions to unique problems.
Data-driven mindset and demonstrated experience with data analysis, interpretation, and utilization.
Demonstrated ability to keep sensitive information confidential and exercise sound ethical judgment.
Strong critical thinking skills. Strong understanding of Human Resources concepts and overall intellectual curiosity.
Experience with technology such as calendar and scheduling software, computer-based training software, database user interface and query software, desktop publishing software, and document management software
Demonstrated dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee's performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.
Aug 09, 2021
Full time
WHO WE ARE SER-Jobs is a nonprofit community organization that educates and equips people in the Texas Gulf Coast Region who come from low-income backgrounds or who have significant barriers to employment. We believe the power and purpose of work can transform lives and communities. SER is the Spanish verb, "to be," so that is exactly what we impart on the people we serve - that they can be whatever they want "to be."
Brighter Futures: We empower our clients "to be" the best they can, and "to be" in the career path that fits their talents and interests.
Better Opportunities: SER engages employers in strong growth industries "to be" an opportunity of a lifetime to someone who needs a second chance (or maybe even a first).
Bigger Network: We aim "to be" in strong partnerships with complementary organizations throughout the communities we serve.
VISION To be the premier workforce opportunity provider in the Texas Gulf Coast Region. MISSION STATEMENT To help individuals from low-income communities transform their lives through education, training employment, and financial empowerment services. VALUES Accountability ~ Innovation ~ Respect ~ Excellence ~ Equality ABOUT THE POSITION Job Title: HR Generalist FLSA Status: Exempt Department: Administration Reports To: Director of Human Resources Typical Workdays: Monday – Friday Typical Work Hours: 8:00 a.m. to 5:00 p.m. Overtime Required: N/A Education: Bachelor’s degree in Human Resources, Business Administration or other related field with HR as a concentration. Master’s degree preferred. Related Experience: A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience. Training: HR-related training. Licenses & Certifications: PHR, SPHR, SHRM-CP, SHRM-SCP POSITION SUMMARY Under the direction of the Director of Human Resources, the HR Generalist responsible for handling all aspects of human resources work. This includes but is not limited to maintaining records of employment, processing necessary paperwork, and ensuring that the human resources processes comply with state, federal, and local regulations. As a priority, the HR Generalist will effectively administer employee benefits plans and policies, payroll, compensation, recruitment and employee relations. This role will be responsible for supporting the Director of Human Resources in the development of HR strategies, plans, policies and programs. Ultimately, this role is responsible for ensuring the HR department supports our employees while conforming to employment laws. ESSENTIAL FUNCTIONS HR Operations
Organize and maintain personnel records, entering new hire data, and updating any previous employees’ data. Update employee records with new hire information and/or changes in employment status. Processing all personnel action forms and ensuring proper approval
Create, manage, and update internal HR databases. Create regular reports and presentations on HR metrics. Prepare various HR documents, including new hire guides, employment contracts, compensation lists, and more.
Conduct new hire orientation and benefits orientation to build a strong foundation for new employees and increase employee engagement. Coordinate exit process for departing employees.
Manage and run the HRIS software of the organization and make sure it’s updated.
Assist the Director of HR in managing and administrating the HR budget.
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
Write and design employee-centered communications, coordinates with HR Director and the leadership team.
Manage special projects and other duties as assigned by HR Director.
Benefits
Ongoing administration and annual renewal of health, dental, vision, life/AD&D, and disability insurances including:
enrollment/changes/terminations for staff;
coordination with Finance for payroll;
liaison with the benefits broker;
conduct annual competitive review; and
follow and share with the Director trends and developments in the field.
Ensure qualified and non-qualified plans are maintained in compliance with applicable legislation and regulations. Specifically:
all required testing and reporting are completed on a timely basis;
all required filings are completed and filed;
education for participants is ongoing;
maintain relationships with plan record-keeper, consultants, and all service providers for the plans; and
stay current on and update CAO on legislation, trends and developments in the field.
Work with employees to answer benefits questions and assist in processing life events and open enrollment elections.
Payroll
Facilitate payroll management, preparation and payment.
Audit timekeeping reports and PTO balances, maintain accuracy of payroll records, and assist in the preparation of payroll prior to processing. Provide guidance to managers and employees regarding timekeeping, PTO, legal requirements, and policies.
Provide training for all employees on correct use of the payroll system and work with the vendor on system issues. Ensure the accurate and timely application of garnishments and deductions and that payroll is processed on time.
Compensation
Prepare and review compensation and benefits packages
Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
Maintain organizational charts and detailed job descriptions along with salary records.
Contribute to the analysis of competitive compensation reviews.
Coordinate the process for annual performance and salary reviews.
HR Compliance
Review, revise, and update company policies.
Liaise with external partners (e.g. third-party administrators) and ensure legal compliance.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Talent Acquisition
Forecast hiring needs and ensure recruitment process runs smoothly.
Facilitate talent acquisition initiatives such as posting job ads on careers pages, processing received resumes, and notifying eligible workers of position availability and application status.
Recruit and coordinate interviewing, references, and documentation for staff hiring. Follow up on hiring decisions; Distribute, complete, and process paperwork for new hires. Set up of pre-employment screening.
Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.
Process and review employment applications to evaluate qualifications or eligibility of applicants.
Explain company personnel policies, benefits, and procedures to employees or job applicants.
Talent Development & Management
Assist with development of employee education including maintenance of employee training logs, coordinating training events or programs and recommending resources, as needed.
Responsible for administering performance management program.
Employee Relations
Answer any employee queries about people or HR-related issues, and help them resolve them internally, if possible.
Addressing any employment relations issues, such as work complaints and harassment allegations
Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Provide guidance on employee behavior and conflict resolution.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
QUALIFICATIONS
A Bachelor’s degree in Human Resource Management (HRM), Business Administration, or in a related field with HR as a concentration. Master’s degree preferred.
A minimum of 5 years of experience as an HR Specialist or HR Generalist OR an equivalent combination of 10 or more years of progressively responsible HR Generalist experience.
Computer literacy (MS Office applications, in particular).
Proven and extensive hands-on experience with HR software, such as HRIS or HRMS (e.g. Paycor, PeopleSoft, Dayforce, Workday).
Proven and extensive hands-on with Applicant Tracking Systems (ATS). Complete knowledge of job boards, HR processes, and recordkeeping.
Solid understanding of employment laws, standards and practices such as title VII, FMLA, ADA, EEO, OSHA, FLSA, PDA, etc.
Solid experience with Payroll systems, processes and legal requirements.
Strong organizational and administrative skills, with the ability to prioritize tasks and projects appropriately.
Excellent verbal, written, and face-to-face communication skills, along with complete knowledge of how to communicate through phone, email, internal memos, etc.
Excellent interpersonal skills with a demonstrated ability to work as a team member. Must be approachable and helpful.
Great problem-solving and analytical skills to manage daily administrative tasks.
Must be able to receive and follow instructions given by management, and develop solutions to unique problems.
Data-driven mindset and demonstrated experience with data analysis, interpretation, and utilization.
Demonstrated ability to keep sensitive information confidential and exercise sound ethical judgment.
Strong critical thinking skills. Strong understanding of Human Resources concepts and overall intellectual curiosity.
Experience with technology such as calendar and scheduling software, computer-based training software, database user interface and query software, desktop publishing software, and document management software
Demonstrated dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations.
Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Initiative - Job requires a willingness to take on responsibilities and challenges.
Reasonable accommodations will be made to ensure that the essential job functions can be performed and not hinder the employee's performance due to physical, mental, or emotional impairment, and does not cause undue hardship for the Company.
OREGON YOUTH AUTHORITY
Sr. Principal IT Support Specialist - ISS5 (Relocation Assistance Available!)
Salem - CENTRAL OFFICE
OYA Welcomes You To Join Our Team as the next Sr. Principal IT Support Specialist!
OYA's Information Services Department is recruiting for a full-time, permanent Sr. Principal IT Support Specialist to provide support of client/server hardware and software systems and network, and the associated infrastructures required for maximum systems and applications availability.
This position assists users and answers uncommon questions, which may be referred from other IS staff or require on-site analysis or extensive remote diagnosis and deals with recurring problems or have widespread consequences and implications to the overall system. These problems require actual system fixes rather than correcting operator errors. When resolving conflicts, it is essential to prioritize problems and solutions for OYA users. As the Sr. Principal IT Support Specialist, you will provide software fixes and physically repair hardware and equipment and conduct formal and informal training for assigned infrastructures.
Your Role as Sr. Principal IT Support Specialist
Provides technical support by telephone and on-site to computer users statewide.
Analyzes system performance, error codes, diagnostic messages, and resolves problems or conflicts.
Conducts performance analysis regularly on computers to determine system performance levels and remediation services as needed.
Conducts both formal and informal training for users and local system representatives.
Configures client software i.e. Outlook, Exchange, and e-mail access.
Performs high level technical support for all OYA offices located throughout the State of Oregon.
Typically deals with problems that are recurring or have widespread consequences and those that require actual system fixes rather than eliminating operator errors.
Contacts hardware/software vendors for new products and the prime source of information on better utilization of current hardware and software.
Investigates, evaluates and tests information gained from vendor contacts upon request.
Writes installation documentation and maintains knowledge library.
Resolves intrusion, hacking or virus incidents on user devices.
Monitors stability of software, diagnoses, and solves problems.
Install, modify, and monitor multiple Local Area Networks (LANs), which evolve continuously, to incorporate changes or enhancements while maintaining the integrity of existing systems.
Coordinates with the State Data Center, business applications, and database administration functions to implement systems that utilize industry best practices to meet agency objectives.
Creates detailed system test plans and coordinates and performs in-depth testing, including end-user reviews, for modified and new systems.
Builds an implementation plan and creates documentation.
Conducts business analysis and research on significant portions of a large system or on a new process within an established business.
Participates in tactical planning, considering issues such as conflicts with other projects, system upgrades, operational needs, and implementation timeframes.
Additional Information:
Open Until Filled : This recruitment will remain open until filled. Our first application screening is scheduled for June 8, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What You Need To Qualify:
(a) Four (4) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
SPECIAL QUALIFICATIONS
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
Desired Attributes/Application Scoring Criteria: In addition to your related work experience and education, we will use the attributes below to determine whom to interview.
Knowledge and experience to provide system support in Microsoft desktop operating systems, Active Directory, and other Enterprise Class systems. This position must have advanced knowledge of supporting systems in a diverse networked environment.
Strong background in IT service delivery with a track record of meeting business requirements and SLAs
Expert knowledge of Windows 10 and productivity software (MS Office365).
Solid understanding of AD, Domains, and inter-connectivity technologies such as TCI/IP and DHCP
How to apply:
Please see link below to take you directly to the State of Oregon job website. Or click here.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 503-373-7301. Oregon Relay Service can be reached by calling 7-1-1.
Jul 20, 2021
Full time
OREGON YOUTH AUTHORITY
Sr. Principal IT Support Specialist - ISS5 (Relocation Assistance Available!)
Salem - CENTRAL OFFICE
OYA Welcomes You To Join Our Team as the next Sr. Principal IT Support Specialist!
OYA's Information Services Department is recruiting for a full-time, permanent Sr. Principal IT Support Specialist to provide support of client/server hardware and software systems and network, and the associated infrastructures required for maximum systems and applications availability.
This position assists users and answers uncommon questions, which may be referred from other IS staff or require on-site analysis or extensive remote diagnosis and deals with recurring problems or have widespread consequences and implications to the overall system. These problems require actual system fixes rather than correcting operator errors. When resolving conflicts, it is essential to prioritize problems and solutions for OYA users. As the Sr. Principal IT Support Specialist, you will provide software fixes and physically repair hardware and equipment and conduct formal and informal training for assigned infrastructures.
Your Role as Sr. Principal IT Support Specialist
Provides technical support by telephone and on-site to computer users statewide.
Analyzes system performance, error codes, diagnostic messages, and resolves problems or conflicts.
Conducts performance analysis regularly on computers to determine system performance levels and remediation services as needed.
Conducts both formal and informal training for users and local system representatives.
Configures client software i.e. Outlook, Exchange, and e-mail access.
Performs high level technical support for all OYA offices located throughout the State of Oregon.
Typically deals with problems that are recurring or have widespread consequences and those that require actual system fixes rather than eliminating operator errors.
Contacts hardware/software vendors for new products and the prime source of information on better utilization of current hardware and software.
Investigates, evaluates and tests information gained from vendor contacts upon request.
Writes installation documentation and maintains knowledge library.
Resolves intrusion, hacking or virus incidents on user devices.
Monitors stability of software, diagnoses, and solves problems.
Install, modify, and monitor multiple Local Area Networks (LANs), which evolve continuously, to incorporate changes or enhancements while maintaining the integrity of existing systems.
Coordinates with the State Data Center, business applications, and database administration functions to implement systems that utilize industry best practices to meet agency objectives.
Creates detailed system test plans and coordinates and performs in-depth testing, including end-user reviews, for modified and new systems.
Builds an implementation plan and creates documentation.
Conducts business analysis and research on significant portions of a large system or on a new process within an established business.
Participates in tactical planning, considering issues such as conflicts with other projects, system upgrades, operational needs, and implementation timeframes.
Additional Information:
Open Until Filled : This recruitment will remain open until filled. Our first application screening is scheduled for June 8, 2021 at 8:30am, but we may close the announcement at any time after this date when we have received an adequate number of applications. We cannot guarantee that we will consider applications received after this screening date. We encourage interested applicants not to delay in applying.
Location : This position is located at the Central Office in Salem but will occasionally assist and provide backup support to other remote sites within Oregon.
Representation : This position is represented by the Service Employees International Union (SEIU/OPEU).
ABOUT OYA
At OYA, diversity, equity, and inclusion are more than just words on a page. To meet our mission and live our values as an agency, DEI must be at the heart of all we do. We support cultural competence, develop teams and cultivate leaders in ways that are equitable to everyone, especially people of color, those who identify as LGBTQ+, or those from other marginalized communities. We are explicit and intentional as we identify resources that all our youth and staff need to grow and prosper. Our DEI work connects closely with our culture of positive human development, with safe and supportive environments where everyone is held accountable and connected to their community. The end goal is to protect the public and reduce crime by holding youth accountable and providing opportunities for reformation in safe environments.
If you are looking to join a team that values individual and cultural differences, with the opportunity to contribute to youth reformation by enriching our workforce with diversity, OYA wants to hear from you! People of color, women, and other members of historically marginalized communities are strongly encouraged to apply!
Please take a moment to watch this quick video about Oregon Youth Authority, our team and our culture bit.ly/work4OYA . For more information please visit www.oregon.gov/oya .
What's in it for You? OYA values our employees. We believe that your time outside of the workplace is as valuable as it is inside the workplace. We offer a great work/life balance with flexible work schedules on most positions and a competitive benefits package , including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
Discover more about working in Oregon state government by clicking here .
What You Need To Qualify:
(a) Four (4) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in professional hands-on experience troubleshooting, and independently resolving moderately complex PC hardware and software problems ; OR
(c) A Bachelor's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
SPECIAL QUALIFICATIONS
Driving is an essential function of this position. A valid driver license and an acceptable driving record are required for this position. We will conduct pre-employment driving records checks on our final candidate(s).
Current certification in CompTIA A+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam).
Current certification in CompTIA Network+ or pass certification exam within 6 months of hire date (OYA will pay for training and certification exam);
Information Technology Infrastructure Library (ITIL) Foundations or pass certification exam within 12 months of hire date (OYA will pay for training and certification exam).
Desired Attributes/Application Scoring Criteria: In addition to your related work experience and education, we will use the attributes below to determine whom to interview.
Knowledge and experience to provide system support in Microsoft desktop operating systems, Active Directory, and other Enterprise Class systems. This position must have advanced knowledge of supporting systems in a diverse networked environment.
Strong background in IT service delivery with a track record of meeting business requirements and SLAs
Expert knowledge of Windows 10 and productivity software (MS Office365).
Solid understanding of AD, Domains, and inter-connectivity technologies such as TCI/IP and DHCP
How to apply:
Please see link below to take you directly to the State of Oregon job website. Or click here.
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we are here to serve. OYA is an equal opportunity and affirmative action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be individualized based on merit, competence, performance, and business need.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.” The more diverse we are, the better our work will be.
Applicants with a disability may request a reasonable accommodation to participate in the hiring process. For assistance regarding reasonable accommodation or for alternative format please contact OYA Recruitment at 503-373-7301. Oregon Relay Service can be reached by calling 7-1-1.
PeopleTec is currently seeking a Security Specialist/VTC Coordinator to support our Ft. Bliss, TX location.
-
The candidate will provide security operations for the Capabilities Development & Integration Cell (CDI Cell) using JPAS, access control, physical security, information security, conducting inspections, clearance verification, and ensuring all rules, regulations, and security protocols are followed when operating with classified materials and in classified environments. I have also been given responsibility to complete IT operations within the CDI Cell by making up for all of our IT personnel leaving and stepping in to help fill that role. I have also taken over the COMSEC Program for our building. In addition, I also operate and maintain video and phone teleconferencing systems in support of CDI-Cell operations and outside training events.
-
Required Skills/Experience:
1 to 3 Years in Information Technology (IT)
Experience in installing, testing, and supporting information systems and/or networks
Possess specific experience in administration and/or support of computer operating systems and/or network operating systems
Must be able to communicate effectively verbally and in writing
Must have and maintain an appropriate DoDI 8570.01-M (Information Assurance Workforce Improvement Program) certification for the appointed duty level
Security Plus
SSBI Top Secret Clearance
Travel: 10%
Must be a U.S. Citizen
An active DoD Top Secret clearance is required to perform this work. Candidates are required to have an active Top Secret clearance upon hire, and the ability to maintain this level of clearance during their employment.
-
Physical Job Requirements :
Ability to lift 25 pounds.
-
Desired Skills :
Degree in an IT related field
Active Directory Management
Server experience
Experience managing desktop machines
eMASS/RMF experience
COMSEC management
Network switches (basic troubleshooting)
Knowledge in software/hardware troubleshooting printers, servers and computers
Experience with the remedy ticketing system (BMC)
Set up, maintenance, and operation of the Cisco VTC system
-
People First. Technology Always.
PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.
Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.
Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.
Come Experience It.
#cjpost #dpost
EOE/Minorities/Females/Veterans/Disabled
PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, HR@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1873007-421753
Jul 12, 2021
Full time
PeopleTec is currently seeking a Security Specialist/VTC Coordinator to support our Ft. Bliss, TX location.
-
The candidate will provide security operations for the Capabilities Development & Integration Cell (CDI Cell) using JPAS, access control, physical security, information security, conducting inspections, clearance verification, and ensuring all rules, regulations, and security protocols are followed when operating with classified materials and in classified environments. I have also been given responsibility to complete IT operations within the CDI Cell by making up for all of our IT personnel leaving and stepping in to help fill that role. I have also taken over the COMSEC Program for our building. In addition, I also operate and maintain video and phone teleconferencing systems in support of CDI-Cell operations and outside training events.
-
Required Skills/Experience:
1 to 3 Years in Information Technology (IT)
Experience in installing, testing, and supporting information systems and/or networks
Possess specific experience in administration and/or support of computer operating systems and/or network operating systems
Must be able to communicate effectively verbally and in writing
Must have and maintain an appropriate DoDI 8570.01-M (Information Assurance Workforce Improvement Program) certification for the appointed duty level
Security Plus
SSBI Top Secret Clearance
Travel: 10%
Must be a U.S. Citizen
An active DoD Top Secret clearance is required to perform this work. Candidates are required to have an active Top Secret clearance upon hire, and the ability to maintain this level of clearance during their employment.
-
Physical Job Requirements :
Ability to lift 25 pounds.
-
Desired Skills :
Degree in an IT related field
Active Directory Management
Server experience
Experience managing desktop machines
eMASS/RMF experience
COMSEC management
Network switches (basic troubleshooting)
Knowledge in software/hardware troubleshooting printers, servers and computers
Experience with the remedy ticketing system (BMC)
Set up, maintenance, and operation of the Cisco VTC system
-
People First. Technology Always.
PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.
Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.
Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.
Come Experience It.
#cjpost #dpost
EOE/Minorities/Females/Veterans/Disabled
PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, HR@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1873007-421753
PeopleTec is currently seeking an Information Technology (IT) Management Specialist to support our Huntsville, AL location. -
The Defense Intelligence Agency (DIA)/ Missile and Space Intelligence Center (MSIC) requires contract support for scientific computing operations, computational Analysis, tool development, knowledge, and Program management activities, system services, digital production, and advanced data analytics. These areas enable MSIC to produce scientific and technical intelligence (S TI) assessments of foreign ground-based air defense missiles, ballistic missiles, ballistic missile defense systems, anti-tank guided missiles, anti-satellite and directed energy weapons, as well as their associated command, control, communications, and computer (C4) systems.
-
The successful candidate coordinates, assigns, and monitors IT work projects across an enterprise spanning over 2000 separate IT stations. The candidate supervises a team of junior and mid-level IT personnel, schedules efforts, and evaluates progress. The candidate works with an expanded team to document requirements, develop milestones, and establish metrics to track work efficiency and quality. The candidate manages support to individual workstation, servers, and networks. Frequent coordination with multiple Department of Defense (DoD) affiliated entities is requires, as is knowledge of encrypted network communications. The candidate will coordinate and manage user HelpDesk support and enterprise preventive / remedial maintenance activities. Some work will be performed outside of normal business hours. The candidate will be responsible for requirements planning focused on continual technology evolution and refresh.
-
Required Skills/Experience:
Demonstrated experience managing IT projects, user support, networks, and encrypted communications systems
Demonstrated Information Assurance (IA), Risk Management Framework (RMF) practice knowledge
A CISSP certificate is required
Demonstrated experience managing an enterprise level user helpdesk
A Counterintelligence polygraph examination is required
Travel: Up to 20%
Must be a U.S. Citizen
An active DoD Top Secret clearance with SCI eligibility is required to perform this work. Candidates are required to have an active Top Secret clearance with SCI eligibility upon hire, and the ability to maintain this level of clearance during their employment.
-
Education Requirements:
A BS in Management Information Science or technical equivalent garnered in DoD Uniformed Service is required.
-
Desired Skills:
A MS degree is Management Information Science or the technical equivalent is desired.
Previous experience managing an enterprise-level IT Department is desired.
-
*This opportunity is contingent upon an anticipated September 2021 contract award to PeopleTec*
-
People First. Technology Always.
PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.
Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.
Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.
Come Experience It.
#cjpost #dpost
EOE/Minorities/Females/Veterans/Disabled
PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, HR@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/1861929-421753
Jul 09, 2021
Full time
PeopleTec is currently seeking an Information Technology (IT) Management Specialist to support our Huntsville, AL location. -
The Defense Intelligence Agency (DIA)/ Missile and Space Intelligence Center (MSIC) requires contract support for scientific computing operations, computational Analysis, tool development, knowledge, and Program management activities, system services, digital production, and advanced data analytics. These areas enable MSIC to produce scientific and technical intelligence (S TI) assessments of foreign ground-based air defense missiles, ballistic missiles, ballistic missile defense systems, anti-tank guided missiles, anti-satellite and directed energy weapons, as well as their associated command, control, communications, and computer (C4) systems.
-
The successful candidate coordinates, assigns, and monitors IT work projects across an enterprise spanning over 2000 separate IT stations. The candidate supervises a team of junior and mid-level IT personnel, schedules efforts, and evaluates progress. The candidate works with an expanded team to document requirements, develop milestones, and establish metrics to track work efficiency and quality. The candidate manages support to individual workstation, servers, and networks. Frequent coordination with multiple Department of Defense (DoD) affiliated entities is requires, as is knowledge of encrypted network communications. The candidate will coordinate and manage user HelpDesk support and enterprise preventive / remedial maintenance activities. Some work will be performed outside of normal business hours. The candidate will be responsible for requirements planning focused on continual technology evolution and refresh.
-
Required Skills/Experience:
Demonstrated experience managing IT projects, user support, networks, and encrypted communications systems
Demonstrated Information Assurance (IA), Risk Management Framework (RMF) practice knowledge
A CISSP certificate is required
Demonstrated experience managing an enterprise level user helpdesk
A Counterintelligence polygraph examination is required
Travel: Up to 20%
Must be a U.S. Citizen
An active DoD Top Secret clearance with SCI eligibility is required to perform this work. Candidates are required to have an active Top Secret clearance with SCI eligibility upon hire, and the ability to maintain this level of clearance during their employment.
-
Education Requirements:
A BS in Management Information Science or technical equivalent garnered in DoD Uniformed Service is required.
-
Desired Skills:
A MS degree is Management Information Science or the technical equivalent is desired.
Previous experience managing an enterprise-level IT Department is desired.
-
*This opportunity is contingent upon an anticipated September 2021 contract award to PeopleTec*
-
People First. Technology Always.
PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.
Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.
Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.
Come Experience It.
#cjpost #dpost
EOE/Minorities/Females/Veterans/Disabled
PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, HR@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/1861929-421753
Eastern Florida State College is currently seeking applications for the 2 part-time positions of Technical Support Desk Specialist on the Cocoa Campu s in Cocoa, Florida.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. This position will work closely with all (IT) Information Technology staff.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School diploma or equivalent.
One year experience or industry certification.
Must have Strong Customer Support Skills.
Knowledge/previous usage of the capabilities of Education Learning Management Systems, computer hardware & software, operating systems hardware & software, and peripheral equipment troubleshooting techniques.
Must have a valid Florida Motor Vehicle Operator’s license.
This position will require successful fingerprinting and drug screening. The candidate chosen will be required to pay the associated fees (currently $37.25/$58.20). These fingerprinting and drug screening fees ($37.25/$58.20) are non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access input and retrieve information and/or data from a computer.
Works inside in an office environment.
Works in or with moving vehicles and/or equipment.
Works in noisy conditions.
The hourly rate is $13.50 . This position has been approved for up to 20 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from May 26, 2021 through June 6, 2021 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
May 26, 2021
Part time
Eastern Florida State College is currently seeking applications for the 2 part-time positions of Technical Support Desk Specialist on the Cocoa Campu s in Cocoa, Florida.
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. This position will work closely with all (IT) Information Technology staff.
The following minimum qualifications for this position must be met before any applicant will be considered:
High School diploma or equivalent.
One year experience or industry certification.
Must have Strong Customer Support Skills.
Knowledge/previous usage of the capabilities of Education Learning Management Systems, computer hardware & software, operating systems hardware & software, and peripheral equipment troubleshooting techniques.
Must have a valid Florida Motor Vehicle Operator’s license.
This position will require successful fingerprinting and drug screening. The candidate chosen will be required to pay the associated fees (currently $37.25/$58.20). These fingerprinting and drug screening fees ($37.25/$58.20) are non-refundable.
Understanding of and commitment to Equal Access/Equal Opportunity.
Official transcripts of all collegiate work will be required to be considered beyond the application phase. *
*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.
Minimum physical qualifications:
Ability to communicate both orally and in writing.
Ability to occasionally lift, push, pull and/or move up to 40 pounds.
Ability to access input and retrieve information and/or data from a computer.
Works inside in an office environment.
Works in or with moving vehicles and/or equipment.
Works in noisy conditions.
The hourly rate is $13.50 . This position has been approved for up to 20 hours per week. This position is eligible for regular part-time benefits (i.e. vacation, life insurance, etc.).
Applications will be accepted from May 26, 2021 through June 6, 2021 ; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.
HOW TO APPLY
All applicants must apply on-line at the Eastern Florida State College Website in order to be considered for employment. If an applicant needs assistance in completing the on-line application, he/she should contact Human Resources. With at least 24 hours advance notice, EFSC can provide readers, Braille, audio cassettes, computer readers, sign language interpreters, and Scribes.
NOTE TO APPLICANT
Applications will not be considered after the deadline date unless justified and approved for exception by the Associate Vice President, Human Resources. All successful applicants must complete New Employee Orientation prior to beginning work.
CONTACT HUMAN RESOURCES
Eastern Florida State College, Human Resources, 1519 Clearlake Road, Cocoa, FL 32922
Telephone: (321) 433-7070 FAX: (321) 433-7065 Florida Relay: 1-800-955-8770
Email: resources@easternflorida.edu
Website: https://www.easternflorida.edu/administration-departments/human-resources/employment-needs-opportunities/employment-opportunities.cfm
Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veterans status, ancestry, or political affiliation in its programs, activities, or employment.
This is a remote Call Center Panel Relations Specialist, role. We are seeking Bilingual candidates, fluent in both English and Spanish, who live within a commutable distance to our Dallas Tx. location.
This role has “work from home” flexibility. While we are closed, this role will work from home 100%. Once the business fully re-opens, there may be a requirement to work in office a portion of the time.
About the role:
The Panel Relations Specialist identifies ways to maintain/improve cooperation and quality of data gathered from Nielsen panelists. You will work with panelists reviewing performance data, fostering positive relations and coaching panelists on proper usage of proprietary equipment.
Role Details
Primary customer service contact, addressing household concerns, answering questions and ensuring long-term and accurate usage of equipment.
Meets outbound and inbound call metrics.
Builds solid, productive panelist relationships through positive communication.
Collects and analyzes data, providing feedback to panelists.
Collects and maintains demographic and device information via outbound and inbound calls to ensure quality of the data.
Uses recruitment resources effectively and is able to present full disclosure of participation guidelines to panelists.
Investigates and resolves proprietary system generated panelist performance issues.
Schedules return calls as needed with panelists.
Works with support departments as needed to resolve panelist issues.
Qualifications:
In addition to a professional attitude, the successful candidate should also possess the following:
Strong customer service and human relations skills
Outbound and inbound call experience
Problem solving, and performance analysis abilities
Capable of working evenings and at least one weekend day each week
Spanish and/or Asian bilingual skills required
Excellent organizational skills and ability to meet deadlines
MS Office Suite experience (Word, Excel and Outlook)
High School Diploma required, College degree or equivalent experience preferred
About the Team:
Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.
May 11, 2021
Full time
This is a remote Call Center Panel Relations Specialist, role. We are seeking Bilingual candidates, fluent in both English and Spanish, who live within a commutable distance to our Dallas Tx. location.
This role has “work from home” flexibility. While we are closed, this role will work from home 100%. Once the business fully re-opens, there may be a requirement to work in office a portion of the time.
About the role:
The Panel Relations Specialist identifies ways to maintain/improve cooperation and quality of data gathered from Nielsen panelists. You will work with panelists reviewing performance data, fostering positive relations and coaching panelists on proper usage of proprietary equipment.
Role Details
Primary customer service contact, addressing household concerns, answering questions and ensuring long-term and accurate usage of equipment.
Meets outbound and inbound call metrics.
Builds solid, productive panelist relationships through positive communication.
Collects and analyzes data, providing feedback to panelists.
Collects and maintains demographic and device information via outbound and inbound calls to ensure quality of the data.
Uses recruitment resources effectively and is able to present full disclosure of participation guidelines to panelists.
Investigates and resolves proprietary system generated panelist performance issues.
Schedules return calls as needed with panelists.
Works with support departments as needed to resolve panelist issues.
Qualifications:
In addition to a professional attitude, the successful candidate should also possess the following:
Strong customer service and human relations skills
Outbound and inbound call experience
Problem solving, and performance analysis abilities
Capable of working evenings and at least one weekend day each week
Spanish and/or Asian bilingual skills required
Excellent organizational skills and ability to meet deadlines
MS Office Suite experience (Word, Excel and Outlook)
High School Diploma required, College degree or equivalent experience preferred
About the Team:
Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.
Conversion First Marketing
Remote (we are located in Spring Hill, Tennessee, USA)
Hello! We're looking for a new part-time VA/Admin to assist with client onboarding, project schedules, and customer support requests. We'd love to have a flexible, team-minded individual with excellent attention to detail and excellent English skills - both written and spoken. We have a very high demand for our services, have very steady work, and great office culture. We are looking forward to meeting you! Onboarding specialists help gather the necessary information required for other roles (Account Strategists, Web Designers, SEO Account Strategists, etc) need to deliver services. In addition, they also log and organize information in CFMs project management systems for easy access and reference, and assist project managers with data entry and task maintenance. This position will also assist with supporting the admin of incoming support requests from our clientele and manage and oversee the CFM team to fulfill and completion of those tasks. They will communicate with the client for any details needed. The type(s) of information required by projects vary based upon the nature of the service. Br oadly speaking, services we offer include, but are not limited to: - SEO - Website Design/Redesign - PPC Background in the above fields is highly preferred but not required. Requirements: - Stable Steady Internet - Be available from 8:00 AM - 5:00 PM Central US Time weekly (Hours will likely be 12 pm - 5 pm CST after an initial training period of 3-4 weeks) - Be a detail-management pro - Excellent Spoken & Written English ability We're looking to start you right away after some interviews. As part of your interview process, please take the enneagram test and let us know what your number and wing are: https://www.eclecticenergies.com/enneagram/test-2
Feb 22, 2021
Part time
Hello! We're looking for a new part-time VA/Admin to assist with client onboarding, project schedules, and customer support requests. We'd love to have a flexible, team-minded individual with excellent attention to detail and excellent English skills - both written and spoken. We have a very high demand for our services, have very steady work, and great office culture. We are looking forward to meeting you! Onboarding specialists help gather the necessary information required for other roles (Account Strategists, Web Designers, SEO Account Strategists, etc) need to deliver services. In addition, they also log and organize information in CFMs project management systems for easy access and reference, and assist project managers with data entry and task maintenance. This position will also assist with supporting the admin of incoming support requests from our clientele and manage and oversee the CFM team to fulfill and completion of those tasks. They will communicate with the client for any details needed. The type(s) of information required by projects vary based upon the nature of the service. Br oadly speaking, services we offer include, but are not limited to: - SEO - Website Design/Redesign - PPC Background in the above fields is highly preferred but not required. Requirements: - Stable Steady Internet - Be available from 8:00 AM - 5:00 PM Central US Time weekly (Hours will likely be 12 pm - 5 pm CST after an initial training period of 3-4 weeks) - Be a detail-management pro - Excellent Spoken & Written English ability We're looking to start you right away after some interviews. As part of your interview process, please take the enneagram test and let us know what your number and wing are: https://www.eclecticenergies.com/enneagram/test-2
The Oregon Health Authority has a fantastic opportunity for a Desktop Support Technician to join an excellent team, provide top-notch technical support and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 4.
WHAT YOU WILL DO!
As a Desktop Support Technician, you will provide primary day-to-day support to staff of the Oregon Health Authority (OHA) and the Department of Human Services (DHS) located in Portland, Oregon and the Health Systems Division. You will support the maintenance, repair and use of personal computers and information systems. Tickets for work performed are entered into the unit’s ticket tracking system known as CA. This includes support for local area networks, servers, wide area network infrastructure, and common and standardized software.
In this role, you will support incident management, change management, asset management, configuration management and other applicable IT service management functions. You may provide secondary/backup support to other OHA/DHS staff and partners in other parts of the state as needed. During down times, you will provide backup to help resolve service tickets or take phone calls for the Service Desk.
WHAT WE ARE LOOKING FOR:
(a) Three (3) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND One (1) year of information systems experience in Technical Support. OR (c) A Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
Experience supporting the following technologies: Network OS: Microsoft Active Directory
Email: Microsoft Outlook/Exchange Online
Communications/Collaboration: Microsoft Teams, OneDrive for Business, Skype for Business
Office Suite(s): 2013, 2016, M365
Mainframe connection: Host Explorer v.6.0, STunnel
Desktop OS: Windows 7, Windows 8.1, Windows 10
Internet: Microsoft Interview Explorer
LAN/WAN infrastructure: TCP/IP & IPX protocols, Cisco routers and switches, assorted DUS/CSUs
Strong working knowledge of IT as it relates to desktop computers, local and wide area networks and general computer operations.
Solid understanding of Windows Operating Systems and how to fix issues that occur in it.
Ability to work under pressure and retain a professional and tactful manner.
Excellent written and verbal communication and presentation skills.
Experience providing end-user training, both formal and informal.
Outstanding customer services skills for both internal and external customers.
Ability to learn quickly, adapt to change, and stay nimble in an everchanging environment.
Experience in promoting a culturally competent and diverse work environment.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Nov 25, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for a Desktop Support Technician to join an excellent team, provide top-notch technical support and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 4.
WHAT YOU WILL DO!
As a Desktop Support Technician, you will provide primary day-to-day support to staff of the Oregon Health Authority (OHA) and the Department of Human Services (DHS) located in Portland, Oregon and the Health Systems Division. You will support the maintenance, repair and use of personal computers and information systems. Tickets for work performed are entered into the unit’s ticket tracking system known as CA. This includes support for local area networks, servers, wide area network infrastructure, and common and standardized software.
In this role, you will support incident management, change management, asset management, configuration management and other applicable IT service management functions. You may provide secondary/backup support to other OHA/DHS staff and partners in other parts of the state as needed. During down times, you will provide backup to help resolve service tickets or take phone calls for the Service Desk.
WHAT WE ARE LOOKING FOR:
(a) Three (3) years of information systems experience in Technical Support. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND One (1) year of information systems experience in Technical Support. OR (c) A Bachelor’s degree or higher in Computer Science, Information Technology, or a related field.
Experience supporting the following technologies: Network OS: Microsoft Active Directory
Email: Microsoft Outlook/Exchange Online
Communications/Collaboration: Microsoft Teams, OneDrive for Business, Skype for Business
Office Suite(s): 2013, 2016, M365
Mainframe connection: Host Explorer v.6.0, STunnel
Desktop OS: Windows 7, Windows 8.1, Windows 10
Internet: Microsoft Interview Explorer
LAN/WAN infrastructure: TCP/IP & IPX protocols, Cisco routers and switches, assorted DUS/CSUs
Strong working knowledge of IT as it relates to desktop computers, local and wide area networks and general computer operations.
Solid understanding of Windows Operating Systems and how to fix issues that occur in it.
Ability to work under pressure and retain a professional and tactful manner.
Excellent written and verbal communication and presentation skills.
Experience providing end-user training, both formal and informal.
Outstanding customer services skills for both internal and external customers.
Ability to learn quickly, adapt to change, and stay nimble in an everchanging environment.
Experience in promoting a culturally competent and diverse work environment.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This is a full-time, permanent position that is classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
The Oregon Health Authority has a fantastic opportunity for Two (2) experienced Platform Administrators to join an excellent team, administer key platforms for the COVID Rapid Response Unit and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 6.
WHAT YOU WILL DO!
As a Platform Administrator, you will serve as a technical resource supporting platforms for the COVID Rapid Response Unit that are mostly commercial off the shelf cloud-based software products. You will primarily deal with software. Your major job duties will involve business analysis and research, problem solving and system/platform administration.
In this role, your work will be directly impacted by a large and complex computing environment, with numerous operating system vendors, widely disparate hardware devices, and a broad range of internal/external customers/users. Major applications will have critical regulatory requirements and deadlines. Problems that come up could affect the operations of other state agencies as well as agency partners.
Additionally, you will serve as an expert in a specific area of computing resources and help other staff solve problems and deal with major system crashes. You will provide technical expertise for staff on new system development and existing system modifications. You will also make technical recommendations to assist with management decisions and be responsible for project planning and schedules.
WHAT WE ARE LOOKING FOR:
(a) Five (5) years of information systems experience in Platform Administration. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Three (3) years of information systems experience in Platform Administration. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Platform Administration. OR (d) A Master’s degree or higher in Information Technology, Computer Science, or a related field.
Experience performing Server/Platform administrative duties such as backup, restore and end user issue resolution.
Experience as a Server/Platform Administrator in the analysis, design and delivery of server-based solutions.
Strong working knowledge of Server/Platform/Cloud-based technologies such as: Office 365, Power Platform, Windows Server Administration, SQL Server, Internet Information Server, Active Directory, SSL and/or PowerShell.
Ability to ensure that Servers/Platforms are complaint with agency Disaster Recovery policies.
Extensive knowledge of system analysis and administration.
Expert knowledge of common network and server hardware/software components and issues, data center and/or helpdesk support.
Outstanding customer service skills with both internal and external customers.
Excellent written and verbal communication and presentation skills.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
These are full-time, permanent positions that are classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
Oct 09, 2020
Full time
The Oregon Health Authority has a fantastic opportunity for Two (2) experienced Platform Administrators to join an excellent team, administer key platforms for the COVID Rapid Response Unit and work to advance their IT operations.
This position falls under the Classification Information Systems Specialist 6.
WHAT YOU WILL DO!
As a Platform Administrator, you will serve as a technical resource supporting platforms for the COVID Rapid Response Unit that are mostly commercial off the shelf cloud-based software products. You will primarily deal with software. Your major job duties will involve business analysis and research, problem solving and system/platform administration.
In this role, your work will be directly impacted by a large and complex computing environment, with numerous operating system vendors, widely disparate hardware devices, and a broad range of internal/external customers/users. Major applications will have critical regulatory requirements and deadlines. Problems that come up could affect the operations of other state agencies as well as agency partners.
Additionally, you will serve as an expert in a specific area of computing resources and help other staff solve problems and deal with major system crashes. You will provide technical expertise for staff on new system development and existing system modifications. You will also make technical recommendations to assist with management decisions and be responsible for project planning and schedules.
WHAT WE ARE LOOKING FOR:
(a) Five (5) years of information systems experience in Platform Administration. OR (b) An Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two (2) year accredited vocational training program in information technology or a related field; AND Three (3) years of information systems experience in Platform Administration. OR (c) A Bachelor's degree in Information Technology, Computer Science, or a related field; AND One (1) year of information systems experience in Platform Administration. OR (d) A Master’s degree or higher in Information Technology, Computer Science, or a related field.
Experience performing Server/Platform administrative duties such as backup, restore and end user issue resolution.
Experience as a Server/Platform Administrator in the analysis, design and delivery of server-based solutions.
Strong working knowledge of Server/Platform/Cloud-based technologies such as: Office 365, Power Platform, Windows Server Administration, SQL Server, Internet Information Server, Active Directory, SSL and/or PowerShell.
Ability to ensure that Servers/Platforms are complaint with agency Disaster Recovery policies.
Extensive knowledge of system analysis and administration.
Expert knowledge of common network and server hardware/software components and issues, data center and/or helpdesk support.
Outstanding customer service skills with both internal and external customers.
Excellent written and verbal communication and presentation skills.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
WHAT’S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
These are full-time, permanent positions that are classified and represented by SEIU. The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. Click here , to learn more about OHA’s mission, vision and core values. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
PeopleTec is currently seeking a Help Desk Support/SharePoint Specialist to support our Huntsville, AL location.
This role will act as Help Desk Support while also maintaining the ability to perform SharePoint tasks as assigned.
SharePoint duties include but are not limited to: Site creation, archiving, site administration, Office 365 Groups, OneDrive SharePoint membership & permissions, monitoring event and usage logs, content management, and page configuration within SharePoint will be required. Interaction with content managers and end users to included but not limited to Content management training, requirements gathering for design-based application, first line of support, and general evangelism for SharePoint.
This role will also require monitoring & validating SharePoint and Office 365 backups for security and disaster recovery situations. This role would also require administration and troubleshooting of on premise & remote desktops, laptops, and mobile devices.
Required Skills/Experience :
2+ years of relevant work experience including "hands-on" IT support
Knowledge of Office 365, Windows 10, and Azure Active Directory will be necessary to perform troubleshooting tasks and issue resolution
Experience with Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Office 365
Experience with Azure Active Directory and Microsoft Admin Center
Knowledge of SharePoint Online and Office 365 Groups management
Experience using backup services such as Veeam or AvePoint, to validate & test SharePoint & on Prem backups
Must be a U.S. Citizen
Education Requirements :
A Bachelor's degree in a related field is preferred. Years of experience may be substituted in lieu of a degree
Physical Job Requirements :
Ability to lift up to 20 pounds with or without reasonable accommodation
Desired Skills :
Self-starter with a positive attitude
High level of professionalism with the ability to maintain sensitive and confidential information
Customer orientation and ability to adapt/respond to different types of characters
Reviewing Security Hierarchy
Validating site backups
Auditing server utilization
Knowledge of mobile device administration (iOS & Android)
Knowledge of AV systems for livestream & teleconferencing systems
NIST Special Publication 800-171 or NIST Special Publication 800-53
Office 365 GCC High Experience
Customer Service
People First. Technology Always.
PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.
Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.
Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.
Come Experience It.
EOE/Minorities/Females/Veterans/Disabled
PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, HR@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/openings/peopletec/jobs/1543985-421753
Oct 08, 2020
Full time
PeopleTec is currently seeking a Help Desk Support/SharePoint Specialist to support our Huntsville, AL location.
This role will act as Help Desk Support while also maintaining the ability to perform SharePoint tasks as assigned.
SharePoint duties include but are not limited to: Site creation, archiving, site administration, Office 365 Groups, OneDrive SharePoint membership & permissions, monitoring event and usage logs, content management, and page configuration within SharePoint will be required. Interaction with content managers and end users to included but not limited to Content management training, requirements gathering for design-based application, first line of support, and general evangelism for SharePoint.
This role will also require monitoring & validating SharePoint and Office 365 backups for security and disaster recovery situations. This role would also require administration and troubleshooting of on premise & remote desktops, laptops, and mobile devices.
Required Skills/Experience :
2+ years of relevant work experience including "hands-on" IT support
Knowledge of Office 365, Windows 10, and Azure Active Directory will be necessary to perform troubleshooting tasks and issue resolution
Experience with Microsoft 365 suite, including Teams, SharePoint, OneDrive, and Office 365
Experience with Azure Active Directory and Microsoft Admin Center
Knowledge of SharePoint Online and Office 365 Groups management
Experience using backup services such as Veeam or AvePoint, to validate & test SharePoint & on Prem backups
Must be a U.S. Citizen
Education Requirements :
A Bachelor's degree in a related field is preferred. Years of experience may be substituted in lieu of a degree
Physical Job Requirements :
Ability to lift up to 20 pounds with or without reasonable accommodation
Desired Skills :
Self-starter with a positive attitude
High level of professionalism with the ability to maintain sensitive and confidential information
Customer orientation and ability to adapt/respond to different types of characters
Reviewing Security Hierarchy
Validating site backups
Auditing server utilization
Knowledge of mobile device administration (iOS & Android)
Knowledge of AV systems for livestream & teleconferencing systems
NIST Special Publication 800-171 or NIST Special Publication 800-53
Office 365 GCC High Experience
Customer Service
People First. Technology Always.
PeopleTec, Inc. is an employee-owned small business founded in Huntsville, AL that provides exceptional customer support by employing and retaining a highly skilled workforce.
Culture: The name "PeopleTec" was deliberately chosen to remind us of our core value system - our people. Our company's foundation was built on placing our employees and customers first. With an award-winning atmosphere, we have matured into a company that boasts the best and brightest across multiple technical fields.
Career: At PeopleTec, we value your long-term goals. Whether it's through our continuing-education opportunities, our robust training programs, or our "People First" benefits package, PeopleTec truly believes that our best investments are our people.
Come Experience It.
EOE/Minorities/Females/Veterans/Disabled
PeopleTec, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, HR@peopletec.com and/or phone number (256.319.3800) to contact us about your interest in employment with PeopleTec, Inc.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. PeopleTec, Inc. participates in E-Verify.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/openings/peopletec/jobs/1543985-421753