Part-Time Admissions Associate (OPS)

Job ID 48585

Apply on or before 3/23/2021 at: https://jobs.omni.fsu.edu/psc/sprdhr_er/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=48585&PostingSeq=1

Department

The John & Mable Ringling Museum of Art is located in Sarasota, Florida.

Want to learn more about The Ringling?

-Website: https://www.ringling.org/

-Facebook: https://www.facebook.com/TheRingling

-Twitter: https://twitter.com/TheRingling

-Instagram: https://www.instagram.com/theringling/

-Flickr: https://www.flickr.com/photos/theringling

-Pinterest: https://www.pinterest.com/ringlingmuseum/

-YouTube: https://www.youtube.com/channel/UCpI2uPmy9NN2yMit1EFOuAQ

Equal Employment Opportunity

The Ringling is an Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Action employer with a strong commitment to diversity and inclusion. As such, we are always seeking individuals dedicated to innovation and excellence. A successful candidate will work effectively, respectfully, and collaboratively in a diverse, multicultural, and inclusive setting. We especially encourage applications by individuals from underrepresented groups, with a demonstrated commitment to a culturally and intellectually diverse workplace.

Should you require accommodations for the application or interview processes, please email employment@ringling.org or call 941-359-5700 (ext. 1-2605).

Learn more about our commitment to Diversity and Inclusion:

- FSU Diversity & Inclusion Statement: https://hr.fsu.edu/?page=diversity/diversity_about_us

- FSU's Equal Opportunity Statement: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf

- FSU Strategic Plan: https://strategicplan.fsu.edu/diversity-inclusion/

- Ringling Strategic Plan: https://www.ringling.org/strategic-plan

Responsibilities

Our Admissions Associates are one of the first to interact with museum visitors and play an important role in providing an excellent customer service experience.

Associates will be performing a variety of tasks to include:

- Processing ticket orders.

- Selling general admission; docent tours; film, theater, and lecture tickets.  

- Providing information about The Ringling and its programs.  

- Efficient, accurate cash handling and ticket distribution.

- Assist with Events and other duties as assigned.

Qualifications

- High school diploma or equivalent.

- Experience handling cash quickly and accurately.

- Experience with Microsoft Office to include Excel and Outlook

- Ability to be trained/use web-based computer ticketing systems (Tessitura).

- Ability to serve and work with diverse populations.

- Ability to communicate effectively verbally and in writing (in person, over the phone, and via email).

- Ability to stand for up to longer periods of time, with or without a reasonable accommodation.

Helpful

- Previous experience with Tessitura.

- Verbal fluency in additional language(s) besides to English.

- Ability to upsell and make helpful recommendations to visitors.

- Ability to handle stressful situation, like long lines of visitors, calmly and with a strong focus on customer service.

Anticipated Salary Range

$10.50 per hour.

Admissions Associates also receive:

- Regular training on upcoming exhibitions

- Private gallery talks with curators

- Discounts on memberships

- Discounts in the museum store

- Discounts on select performances/events

- Free museum admission and much more!

Schedule

Primary working days are Sunday, Monday, Tuesday weekly and every other Wednesday from 8:30 AM - 5:30 PM. Approximately 28 hours per week. Weekends, evenings, and holidays may be required per the needs of the Ringling.

Pay Plan

This is an OPS/Part-Time Job and is not eligible for benefits.

Criminal Background Check

This position requires successful completion of a criminal history background check, to include fingerprinting. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

If you are a current FSU employee, apply via myFSU > Self Service.

Affordable Care Act

OPS employees are covered under the Affordable Care Act. OPS employees that meet certain criteria will be offered affordable health care coverage. For more information, please visit the following website regarding the Affordable Care Act, http://hr.fsu.edu/?page=benefits/insurance/insurance_home&ops=1.