The College of Charleston
Charleston, South Carolina
Accounts Receivable Officer
Posting Details
POSTING INFORMATION
Internal Title
Accounts Receivable Officer
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Treasurer
Job Purpose
Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.
Minimum Requirements
High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.
Required Knowledge, Skills and Abilities
Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.
Additional Comments Regarding Position
Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $43,000
Posting Date
02/15/2024
Closing Date
02/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024024
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15020
Job Duties
Job Duties
Activity
1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.
Essential or Marginal
Essential
Percent of Time
15
Activity
5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.
Essential or Marginal
Essential
Percent of Time
5
Feb 15, 2024
Full time
Accounts Receivable Officer
Posting Details
POSTING INFORMATION
Internal Title
Accounts Receivable Officer
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
4
Level
4
Department
Treasurer
Job Purpose
Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.
Minimum Requirements
High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.
Required Knowledge, Skills and Abilities
Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.
Additional Comments Regarding Position
Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online https://jobs.cofc.edu .
Salary
*$36,535 - $43,000
Posting Date
02/15/2024
Closing Date
02/29/2024
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program ( ETAP )
Employee Assistance Program ( EAP )
Full Benefits Package – Click Here
Open Until Filled
No
Posting Number
2024024
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting
https://jobs.cofc.edu/postings/15020
Job Duties
Job Duties
Activity
1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.
Essential or Marginal
Essential
Percent of Time
30
Activity
2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.
Essential or Marginal
Essential
Percent of Time
25
Activity
3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.
Essential or Marginal
Essential
Percent of Time
25
Activity
4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.
Essential or Marginal
Essential
Percent of Time
15
Activity
5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.
Essential or Marginal
Essential
Percent of Time
5
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s Treasurer’s Office seeks an individual to perform responsible work assisting taxpayers, maintaining and processing bills, payments, ledgers, tax information, and complex fiscal or related records.
There are three levels of Accounting Technician distinguished by the level of work performed and the qualifications of the employee.
Accounting Technician I: $39,968 / year or higher DOQ Accounting Technician II: $42,734 / year or higher DOQ Accounting Technician III: $45,704 / year or higher DOQ
Responsibilities:
Posts daily activity to ledgers for County and fiscal agencies' funds, balancing each daily, monthly and/or annually.
Processes all types of payments received including those received in person, by mail, via the web or electronic fund transfer (EFT) for both County receivables as well as Department of Motor Vehicle (DMV) Select transactions (in person only).
Assist Delinquent Collections Supervisor with managing the Vehicle Withholding Program (DMV Stops) and Debt Set-off Program (tax return withholding).
Manages assigned portion of an aggressive delinquent tax collections program. Works with Delinquent Collections Supervisor to determine and implement accurate course of action including but not limited to: payment agreements/confessions of judgement, filing employer/bank liens, issuing Summons’ to Appear, assessing DMV Stops, and filing claims to withhold tax refunds.
Manages data as needed for state or locally mandated ordinances at or above ordinance requirements, to include billing and/or refunding of business and personal taxes based on adjustments made by the Commissioner of the Revenue’s Office or other adjustments to accounts.
Assists taxpayers in person, by telephone, and by internet with all manner of inquiries; corresponds with taxpayers in a timely manner; serves as liaison between taxpayers and other departments when needed to ensure positive experiences for taxpayers whenever possible.
Interprets, explains, and applies materials such as laws, rules, policies, and procedures; keeps current with statute, policy, and procedural changes.
Closes out and balances cash registers for County and DMV; submits funds and documentation for further verification.
Requirements:
Considerable knowledge of data entry, automated financial recordkeeping systems and various microcomputer software packages; standard office procedures, practices and equipment; knowledge of the principles, methods and practices of accounting, tax, ledger recording, balancing and financial reporting; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Must possess reliable transportation to work site(s).
Skill in the use of computer software, especially Microsoft Office Suite; ability to make accurate mathematical calculations.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records; assemble and organize data; prepare reports from such records; and exercise independent judgment, initiative, and attention to detail in accordance with established policies and procedures with minimal supervision.
Ability to maintain strict confidentiality of information; make decisions based on established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 01/06/2024. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Dec 08, 2023
Full time
$39,968 / year or higher DOQ + Full-Time County Benefits .
James City County’s Treasurer’s Office seeks an individual to perform responsible work assisting taxpayers, maintaining and processing bills, payments, ledgers, tax information, and complex fiscal or related records.
There are three levels of Accounting Technician distinguished by the level of work performed and the qualifications of the employee.
Accounting Technician I: $39,968 / year or higher DOQ Accounting Technician II: $42,734 / year or higher DOQ Accounting Technician III: $45,704 / year or higher DOQ
Responsibilities:
Posts daily activity to ledgers for County and fiscal agencies' funds, balancing each daily, monthly and/or annually.
Processes all types of payments received including those received in person, by mail, via the web or electronic fund transfer (EFT) for both County receivables as well as Department of Motor Vehicle (DMV) Select transactions (in person only).
Assist Delinquent Collections Supervisor with managing the Vehicle Withholding Program (DMV Stops) and Debt Set-off Program (tax return withholding).
Manages assigned portion of an aggressive delinquent tax collections program. Works with Delinquent Collections Supervisor to determine and implement accurate course of action including but not limited to: payment agreements/confessions of judgement, filing employer/bank liens, issuing Summons’ to Appear, assessing DMV Stops, and filing claims to withhold tax refunds.
Manages data as needed for state or locally mandated ordinances at or above ordinance requirements, to include billing and/or refunding of business and personal taxes based on adjustments made by the Commissioner of the Revenue’s Office or other adjustments to accounts.
Assists taxpayers in person, by telephone, and by internet with all manner of inquiries; corresponds with taxpayers in a timely manner; serves as liaison between taxpayers and other departments when needed to ensure positive experiences for taxpayers whenever possible.
Interprets, explains, and applies materials such as laws, rules, policies, and procedures; keeps current with statute, policy, and procedural changes.
Closes out and balances cash registers for County and DMV; submits funds and documentation for further verification.
Requirements:
Considerable knowledge of data entry, automated financial recordkeeping systems and various microcomputer software packages; standard office procedures, practices and equipment; knowledge of the principles, methods and practices of accounting, tax, ledger recording, balancing and financial reporting; principles and processes for providing customer service including setting and meeting quality standards for services, and evaluation of customer satisfaction.
Must possess reliable transportation to work site(s).
Skill in the use of computer software, especially Microsoft Office Suite; ability to make accurate mathematical calculations.
Ability to communicate effectively, both orally and in writing; establish and maintain effective working relationships with other County employees and the public; maintain complex records; assemble and organize data; prepare reports from such records; and exercise independent judgment, initiative, and attention to detail in accordance with established policies and procedures with minimal supervision.
Ability to maintain strict confidentiality of information; make decisions based on established policies and procedures.
Click here for full job description. Accepting applications until 11:59PM EST on 01/06/2024. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.
Job Summary
This is tax collection work for the County Treasurer’s Office. The employees within this classification are responsible for tracking and collecting overdue, delinquent, or potentially delinquent, property taxes which are due to the County. Work includes compiling legal action to distrain the property, or initiate foreclosure. Employees apply knowledge of statutes regarding property taxes, foreclosure, bankruptcy, seizures, and collections to developing strategies to collect due taxes. Effective performance of collection responsibilities will result in the county receiving past taxes due. The impact of errors potentially may result in incurring liabilities through improper protection of property when distrained, in legal action reversing distrainment or collection functions, or in termination of foreclosure proceedings. Personal contact is typically high in this classification. Daily contacts are made with property owners, office staff, court employees, and other agencies. Purpose of the contacts is to obtain facts, convey information directly related to the work being performed, and to persuade and encourage owners to pay delinquent taxes. Collection attempts may include phone calls and site visits to delinquent taxpayers.
Qualifications Education and Experience:
Two years of credit investigation or collection experience;
-OR-
Two years of bookkeeping, record keeping, or tax preparation experience;
-AND-
Possession of or ability to obtain a valid motor vehicle operator’s license.
Knowledge of...statutes pertaining to real and personal property taxes, tax seizures and sales, including Lien of Taxes, Certificates of Delinquency; techniques of credit investigation and collection; necessary procedures of distraints, from postings to public sale of property; fundamentals of office practices and collections bookkeeping; federal bankruptcy statutes, specifically 7, 11, and 13; some geographic or cartographic knowledge of Clark County.
Ability to...assess people and situations accurately, and to establish tactful, persuasive and sympathetic relationships with tax-delinquent property owners while following through with required legal proceedings; understand, analyze, interpret and apply related laws, codes, regulations and concepts to the work assignment; communicate clearly, orally and in writing, related laws, codes, regulations and concepts to interested parties in a tactful and courteous manner; establish and maintain effective and positive work relationships with co-workers, supervisors, other County departments and public and private agencies; perform basic bookkeeping, record keeping and research functions; work rapidly and accurately with numbers; operate standard office equipment, such as copiers, typewriters, computer terminals and adding machines.
Jun 04, 2021
Full time
Job Summary
This is tax collection work for the County Treasurer’s Office. The employees within this classification are responsible for tracking and collecting overdue, delinquent, or potentially delinquent, property taxes which are due to the County. Work includes compiling legal action to distrain the property, or initiate foreclosure. Employees apply knowledge of statutes regarding property taxes, foreclosure, bankruptcy, seizures, and collections to developing strategies to collect due taxes. Effective performance of collection responsibilities will result in the county receiving past taxes due. The impact of errors potentially may result in incurring liabilities through improper protection of property when distrained, in legal action reversing distrainment or collection functions, or in termination of foreclosure proceedings. Personal contact is typically high in this classification. Daily contacts are made with property owners, office staff, court employees, and other agencies. Purpose of the contacts is to obtain facts, convey information directly related to the work being performed, and to persuade and encourage owners to pay delinquent taxes. Collection attempts may include phone calls and site visits to delinquent taxpayers.
Qualifications Education and Experience:
Two years of credit investigation or collection experience;
-OR-
Two years of bookkeeping, record keeping, or tax preparation experience;
-AND-
Possession of or ability to obtain a valid motor vehicle operator’s license.
Knowledge of...statutes pertaining to real and personal property taxes, tax seizures and sales, including Lien of Taxes, Certificates of Delinquency; techniques of credit investigation and collection; necessary procedures of distraints, from postings to public sale of property; fundamentals of office practices and collections bookkeeping; federal bankruptcy statutes, specifically 7, 11, and 13; some geographic or cartographic knowledge of Clark County.
Ability to...assess people and situations accurately, and to establish tactful, persuasive and sympathetic relationships with tax-delinquent property owners while following through with required legal proceedings; understand, analyze, interpret and apply related laws, codes, regulations and concepts to the work assignment; communicate clearly, orally and in writing, related laws, codes, regulations and concepts to interested parties in a tactful and courteous manner; establish and maintain effective and positive work relationships with co-workers, supervisors, other County departments and public and private agencies; perform basic bookkeeping, record keeping and research functions; work rapidly and accurately with numbers; operate standard office equipment, such as copiers, typewriters, computer terminals and adding machines.
Prepare customer statements, bills and invoices, and reconcile expenses to the general ledger, Calculate and post receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances, Prepare monthly receivable statements, Compile and sort documents, prepare and post invoices and credit and debit memos, Make copies of all checks, complete deposit slips and make bank deposits, Work with collections personnel to verify status of delinquent accounts and solicit payments on overdue accounts, Provide backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties, Rely on instructions and pre-established guidelines to perform the functions of the job, Work under immediate supervision and Typically report to a supervisor or the manager.
Apr 10, 2020
Intern
Prepare customer statements, bills and invoices, and reconcile expenses to the general ledger, Calculate and post receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances, Prepare monthly receivable statements, Compile and sort documents, prepare and post invoices and credit and debit memos, Make copies of all checks, complete deposit slips and make bank deposits, Work with collections personnel to verify status of delinquent accounts and solicit payments on overdue accounts, Provide backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties, Rely on instructions and pre-established guidelines to perform the functions of the job, Work under immediate supervision and Typically report to a supervisor or the manager.