CAREAssist Program Assistant

  • Oregon Health Authority
  • Portland, OR
  • May 11, 2021
Full time Administrative Assistant

Job Description

Preferred: Bilingual Spanish/English language skills (reading, writing and speaking).

This is a full-time, permanent, classified position and is represented by a union.

The Oregon Health Authority (OHA), Public Health Division (PHD), HIV, STD and TB section in Portland, OR is recruiting for an CAREAssist Program Assistant to provide administrative and customer support to CAREAssist clients, providers and community-based organizations to ensure timely service, technical assistance and coordination of care services. The CAREAssist program assists HIV+ Oregon residents to improve their health by paying for insurance premiums and prescription/medical services co-pays.

What will you do?  

As the CAREAssist Program Assistant, you will work with CAREAssist caseworkers and CAREAssist fiscal operations staff to provide customer service to clients, medical providers, pharmacies, community-based organizations, and other organizations coordinating HIV care and treatment for persons living with HIV. You will provide information on client eligibility; status of program services, status of insurance or medical claims payments; and referrals for testing, case management and other services necessary to ensure access to HIV care and treatment. In addition, you will assess needs and triage calls to appropriate service provider (case worker, fiscal operations, HIV prevention or other resource).

What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 10 paid holidays per year plus pension and retirement plans. If you are an experienced in providing a high-level customer service and performing office duties, don’t delay! Apply today!

What are we looking for?

Requested Skills

  • Minimum qualifications: Two years of general clerical experience of which included one years of word processing/data entry OR an associate degree in office technology.
  • Preference will be given to applicants who can read, write, and speak in Spanish and English.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
  • Experience providing professional, diplomatic customer service to communicate effectively on the phone, in person, and in writing.
  • Advanced proficiency utilizing computers and data systems.
  • Experience performing accurate data entry.
  • Experience using a multi-line switchboard/phone.
  • Experience maintaining a high level of confidentiality.
  • Proficient in Word, Excel, Outlook, and database applications.
  • Experience promoting a culturally competent and diverse work environment.

How to Apply

To review the announcement and apply, please copy and paste on the following link:

https://oregon.wd5.myworkdayjobs.com/en-US/SOR_External_Career_Site/job/Portland--OHA--Oregon-Street/CAREAssist-Program-Assistant--Office-Specialist-2-_REQ-64302

Occupations

Administrative Support

URL

Salary

$2638 - $3855 per month