Director, Executive Office

  • Kids in Need of Defense (KIND)
  • Washington, DC
  • Jun 25, 2021
Full time Administrative Management

Job Description

About KIND:

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied refugee and migrant children. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. Since 2008, KIND has accepted over 23,000 referrals of children seeking legal representation in their immigration proceedings. KIND has welcomed more than 41,000 attendees to trainings since its founding, cultivating partnerships with over 670 law firms, corporate legal departments, law schools, and bar associations across the country.

To address the root causes of child migration from Central America and strengthen protection of unaccompanied children, KIND advocates for policy changes and educates lawmakers, the media, and the broader public on the conditions that drive these children to flee their home countries. KIND supports children returning to their home countries by connecting them to essential support services and sponsors gender-based violence prevention programs in Central America to protect children in countries of origin and transit.

KIND is also building upon its expertise in the protection of unaccompanied children to encourage the development of pro bono initiatives across Europe in partnership with European NGOs.

Position Summary:

The Director, Executive Office is a critically important role, enabling Kids in Need of Defense’s Executive Office—consisting of the President; Executive Vice President, Operations; and Chief of Staff—to work effectively and efficiently with internal and external stakeholders while fulfilling the organization’s mission of providing high-quality pro bono legal and social services, and advocacy to migrant and refugee children.  Reporting to the Chief of Staff, the incumbent supports the Executive Office’s strategic and operational activities by: (1) partnering with the President; Executive Vice President, Operations; and Chief of Staff to ensure efficient, strategic functioning of the office; (2) lead special projects; and (3) provide strategic, governance, and administrative support.

This position works with the Executive Office to build and preserve ongoing relationships with Board Members and senior leadership; and serves Board Members and the Executive Office in implementing policy and supporting the organization, and by keeping key executive leaders informed of Board and Committee Member needs and expectations. This role calls for both focus and flexibility, as well as a willingness to play a facilitative, behind-the-scenes role in supporting the office’s work.  The Director must be a highly resourceful individual with strong emotional intelligence, self-motivation, and strong analytical skills, as the Director will be privy to highly confidential discussions and information, which will require the incumbent to maintain the complete trust of all those with whom the director interacts.

Essential Functions:

Oversee Executive Office Operations and Liaise Among Internal Teams (30%)

  • Works closely with the President; Executive Vice President, Operations; and Chief of Staff to ensure efficient day-to-day and long-term functioning and management of Executive Office’s operations.
  • Manages all operational elements of projects or commitments (1) within the Executive Office; and (2) between the Executive Office and other KIND departments, such as Finance, Human Resources, and Development.
  • Maintains effective lines of communication both internally and externally, keeping the Executive Office fully informed of all critical issues and timeframes.
  • Helps oversee office’s annual operating budget, working to ensure office meets stated budget parameters.
  • Other duties as requested based on office and organizational need.

Lead Special Projects (20%)

  • Directs and supports implementation of special projects as prioritized and identified by the Executive Office.
  • Works directly with senior leadership to identify and prioritize opportunities and risks associated with projects.
  • Directs and coordinates work efforts of cross-functional teams, ensuring that work adheres to quality standards and is achieved by project deadlines.
  • Develops and manages project timelines and milestones.
  • Evaluates project progress and results and report them to leadership, ensuring that changes to scope, budget, resources, and risk are communicated in a timely way.

Strategic Support (20%)

  • Develops financial and operating strategies to optimize team’s efficiency and problem-solve operational issues that arise.
  • Provides strategic advice to the executive office to improve office’s day-to-day operations.
  • Assists with the development of strategic goals and objectives to ensure systemic alignment of the office’s goals with the organization’s strategic plan.
  • Proactively identifies issues that could impact the successful execution of the Executive Office’s commitments.

Governance Support (15%)

  • Provides governance support to promote operations of Board of Directors, including facilitating communication between Executive Office and Board of Directors and collaboration between Executive Office and Board of Directors to ensure the timely completion of their work according to established goals, policies, procedures, and bylaws.
  • Works closely with key executive leaders, Board and Committee Chairs, and others, in creating, maintaining, revising, and disseminating the meeting agendas/materials, to ensure they accomplish Executive Office and the Board’s strategic goals, while also complying with corporate governance documents, policies, and guidelines.
  • Attends Board/committee meetings to serve as governance advisor and coordinate committee meetings/draft minutes.
  • Manages meeting logistics including scheduling, identifying, and securing location, and preparing and disseminating meeting materials in a timely fashion.

Administrative Support (15%)

  • Provides administrative support to Executive Office, including scheduling, travel, meeting planning, reimbursement requests, meeting notes, and other administrative duties.
  • Manages daily schedules.
  • Manages expense reports, reimbursements, and time logs ensuring they are submitted in a timely manner.
  • Provides logistical support both internal and external for organizational activities, conferences, events, and meetings.
  • Ability to work within an office environment and have regular interaction via telephone, videoconference, IM, and email with KIND's team.

Qualifications and Requirements:

  • Undergraduate degree and at least five years’ related working experience, preferably in the nonprofit environment. Demonstrated ability to work in a fast-paced and constantly shifting work environment, both independently and as part of a team.
  • Highly developed interpersonal and communication skills, both written and verbal with strong strategic and analytic skills.
  • Ability to manage multiple projects and initiatives simultaneously with ongoing efforts.
  • Ability to take initiative, addressing challenges creatively and efficiently.
  • Ability to interact with senior leadership team, board members, and high-level external partners with confidence and professionalism while exercising excellent judgment.
  • Organizational and political agility; refined negotiation skills.
  • Perform responsibilities in a professional manner and handle assignments with a high degree of accuracy, reliability, and confidentiality.
  • Strong code of ethics, integrity, and trustworthiness.

Application Instructions:

Please be advised that an employment application will need to be submitted along with your resume and cover letter in order to be considered for the desired role.

KIND has an organization wide commitment to diversity, equity and inclusion. We strive to create a work environment where everyone has a sense of belonging. Individuals from historically underrepresented or underserved communities are strongly encouraged to apply.

Please apply directly with this link:


Administrative Support, Managerial Consulting


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