Department Information
This mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency and zero emission vehicles to benefit all Coloradans. The Colorado Energy Office is a great place to work, with collaborative and talented employees who are passionate about our mission and a flexible hybrid (work from home/work from office) atmosphere. Employees report high satisfaction with their work, their colleagues and manager, and CEO leadership. Join us!
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
Description of Job
Starting Salary Range: $80,000.18 - $90,000.04
The Colorado Energy Office leads and coordinates climate action for the State of Colorado. Since 2020, the Energy Office has seen significant growth in the number, size, and breadth of programs it operates to support the reduction of greenhouse gas emissions to benefit all Coloradans. This growth has been the result of nation-leading legislation in Colorado to create new policies and programs, as well as significant and historic investments at the Federal level through the Inflation Reduction Act (IRA) and Infrastructure Investment and Jobs Act (IIJA).
This position is a key ally for the leadership of the Energy Office and the teams working across the office on innovative programs to reduce emissions and serve the people of Colorado. The Operations team is a crucial resource for the program teams as they apply for, administer, and report on both federal and state funding and grants. The Operations team is seeking a detail-oriented team player who can support program managers and Directors throughout the Energy Office in their work, particularly with new federal grants from the IRA and IIJA.
The ideal candidate will enjoy spending time in a big spreadsheet, like budgets to reconcile down to the last penny, and look forward to being the trusted budget advisor for the talented and passionate team at the Energy Office. This role will work daily with staff running programs ranging from transportation electrification, to weatherization for low income Coloradans to carbon management and geothermal. Our office is in downtown Denver, but we offer a flexible workplace with work from home/work from office options, and the possibility of a permanently remote position anywhere in Colorado.
Support CEO’s program teams in managing Federal grants- Review all federal grant opportunities, provide analysis and recommendations
Coordinate and submit federal budgets & budget modifications for federal grants
Work with Sr Budget Analyst to ensure federal budget or budget modifications coordinates with the officewide budget
Use PAGE federal grant reporting system to help project teams administer federal grants-
Prepare and submit annual budgets, budget changes & updates
Quarterly financial and performance reports
Annual & semi annual Davis Bacon Act and other reports as needed
Reconcile grant expenditures, revenue, and receivable each month
Work with Accounting to correct general ledger coding
Calculate and reconcile monthly federal grant cash draws
Collaborate with project staff across the Energy office to prioritize and manage competitive grant applications
Identify grant opportunities that may be relevant to CEO
Track and alert program staff when a competitive grant is due
Manage CEO Indirect federal grants budget and payments to Gov Office
Assist Gov Office in calculating Indirect cost for the Long Bill
Assist Gov Office to negotiate the Indirect Cost Rate with federal cognizant agency
Manage the budgets for all federal grants
Work with Program staff and Directors to develop and balance grant budgets
Ensure budget meets grant requirements (ie admin, payroll, etc)
Monitor and communicate grant expenditure progress
Calculate and book carryforward spending authority
Manage allowability of grant expenditures (grant requirements)
Manage certified payrolls
Maintain CEO Payroll Distribution forecast
Ensure payroll documents are updated
Prepare and submit annual, new hire, separation
Input grant documents into the state accounting system
Act as Energy Office representative to Statewide Grant Manager’s Group at the Office of the State Controller (OSC)
Work closely with OSC for reporting on grant and stimulus progress
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
At least one year experience working with federal grants.
Experience should be related to grant budget, applications, grant accounting , audit & monitoring.
A bachelor’s degree in a related field (business administration, public administration, public policy, accounting, or a related field),
or 1-2 years of related work experience in policy, budgeting, or data management and analysis.
Candidates must have demonstrated experience successfully completing quantitative and qualitative analysis projects, including synthesizing complex data and information from a wide variety of sources into easy-to-navigate datasets
Candidates must have strong written and oral communication skills, especially with an ability to express complex ideas clearly and concisely
Candidates must have excellent time management skills and ability to balance competing deadlines and priorities for both independent and team-based projects
Friendly, approachable and team oriented, ready and willing to pitch in on big federal applications and other projects with CEO’s talented program teams
Supplemental Information
To Apply:
A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.
The State of Colorado/Office of the Governor offers a generous benefits package including:
Annual leave accrued at 13.33 hours per month (4 weeks a year)
Sick leave accrued at 6.66 hours a month (10 days a year)
12 paid holidays per year
Medical and dental plans
State paid life insurance policy of $50,000
Choice of 2 retirement plans
401K and 457 plans
State paid Short Term Disability coverage
Additional optional life and disability plans
Credit Union Membership
RTD pass
Training and professional development
To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .
Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
ADAAA Accommodations
The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at gov_hr@state.co.us.
Conditions of Employment
Applicants must pass a thorough background check prior to employment.
Apr 22, 2024
Full time
Department Information
This mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency and zero emission vehicles to benefit all Coloradans. The Colorado Energy Office is a great place to work, with collaborative and talented employees who are passionate about our mission and a flexible hybrid (work from home/work from office) atmosphere. Employees report high satisfaction with their work, their colleagues and manager, and CEO leadership. Join us!
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.
Description of Job
Starting Salary Range: $80,000.18 - $90,000.04
The Colorado Energy Office leads and coordinates climate action for the State of Colorado. Since 2020, the Energy Office has seen significant growth in the number, size, and breadth of programs it operates to support the reduction of greenhouse gas emissions to benefit all Coloradans. This growth has been the result of nation-leading legislation in Colorado to create new policies and programs, as well as significant and historic investments at the Federal level through the Inflation Reduction Act (IRA) and Infrastructure Investment and Jobs Act (IIJA).
This position is a key ally for the leadership of the Energy Office and the teams working across the office on innovative programs to reduce emissions and serve the people of Colorado. The Operations team is a crucial resource for the program teams as they apply for, administer, and report on both federal and state funding and grants. The Operations team is seeking a detail-oriented team player who can support program managers and Directors throughout the Energy Office in their work, particularly with new federal grants from the IRA and IIJA.
The ideal candidate will enjoy spending time in a big spreadsheet, like budgets to reconcile down to the last penny, and look forward to being the trusted budget advisor for the talented and passionate team at the Energy Office. This role will work daily with staff running programs ranging from transportation electrification, to weatherization for low income Coloradans to carbon management and geothermal. Our office is in downtown Denver, but we offer a flexible workplace with work from home/work from office options, and the possibility of a permanently remote position anywhere in Colorado.
Support CEO’s program teams in managing Federal grants- Review all federal grant opportunities, provide analysis and recommendations
Coordinate and submit federal budgets & budget modifications for federal grants
Work with Sr Budget Analyst to ensure federal budget or budget modifications coordinates with the officewide budget
Use PAGE federal grant reporting system to help project teams administer federal grants-
Prepare and submit annual budgets, budget changes & updates
Quarterly financial and performance reports
Annual & semi annual Davis Bacon Act and other reports as needed
Reconcile grant expenditures, revenue, and receivable each month
Work with Accounting to correct general ledger coding
Calculate and reconcile monthly federal grant cash draws
Collaborate with project staff across the Energy office to prioritize and manage competitive grant applications
Identify grant opportunities that may be relevant to CEO
Track and alert program staff when a competitive grant is due
Manage CEO Indirect federal grants budget and payments to Gov Office
Assist Gov Office in calculating Indirect cost for the Long Bill
Assist Gov Office to negotiate the Indirect Cost Rate with federal cognizant agency
Manage the budgets for all federal grants
Work with Program staff and Directors to develop and balance grant budgets
Ensure budget meets grant requirements (ie admin, payroll, etc)
Monitor and communicate grant expenditure progress
Calculate and book carryforward spending authority
Manage allowability of grant expenditures (grant requirements)
Manage certified payrolls
Maintain CEO Payroll Distribution forecast
Ensure payroll documents are updated
Prepare and submit annual, new hire, separation
Input grant documents into the state accounting system
Act as Energy Office representative to Statewide Grant Manager’s Group at the Office of the State Controller (OSC)
Work closely with OSC for reporting on grant and stimulus progress
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
At least one year experience working with federal grants.
Experience should be related to grant budget, applications, grant accounting , audit & monitoring.
A bachelor’s degree in a related field (business administration, public administration, public policy, accounting, or a related field),
or 1-2 years of related work experience in policy, budgeting, or data management and analysis.
Candidates must have demonstrated experience successfully completing quantitative and qualitative analysis projects, including synthesizing complex data and information from a wide variety of sources into easy-to-navigate datasets
Candidates must have strong written and oral communication skills, especially with an ability to express complex ideas clearly and concisely
Candidates must have excellent time management skills and ability to balance competing deadlines and priorities for both independent and team-based projects
Friendly, approachable and team oriented, ready and willing to pitch in on big federal applications and other projects with CEO’s talented program teams
Supplemental Information
To Apply:
A cover letter and resume must be submitted with the application for consideration. Your cover letter and resume must provide sufficient detail about your background and experience to allow the screening panel to properly assess your experience in the required elements, including your experience and achievements.
The State of Colorado/Office of the Governor offers a generous benefits package including:
Annual leave accrued at 13.33 hours per month (4 weeks a year)
Sick leave accrued at 6.66 hours a month (10 days a year)
12 paid holidays per year
Medical and dental plans
State paid life insurance policy of $50,000
Choice of 2 retirement plans
401K and 457 plans
State paid Short Term Disability coverage
Additional optional life and disability plans
Credit Union Membership
RTD pass
Training and professional development
To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits .
Equity, Diversity and Inclusion
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
ADAAA Accommodations
The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at gov_hr@state.co.us.
Conditions of Employment
Applicants must pass a thorough background check prior to employment.
Individual Giving Manager
April 2nd, 2024
The Tor Project, Inc. is a 501(c)(3) nonprofit organization advancing human rights and freedoms by creating and deploying free and open source anonymity and privacy technologies. Roughly a third of the organization's total revenue comes from individuals, and more than 6,000 people make gifts under $1,000 every year.
Unlike some nonprofits that focus solely on donors who give at high levels, the Tor Project has the unique opportunity to do something different — to amplify the collective power of our small-dollar donors. We're looking for someone to help us better connect and engage with this global base of supporters.
This is an excellent opportunity to take ownership of an underdeveloped program and build it up from the ground.
The Job
We are seeking an Individual Giving Manager with 3-5 years of experience in a smiliar role to take the lead on defining and executing the Tor Project's strategic approach to acquisition, cultivation, solicitation, and stewardship of Tor donors who give less than $1,000 annually. This role reports to the Director of Fundraising and collaborates with the Fundraising Coordinator.
The Tor Project's approach to fundraising doesn't use privacy-invading tactics. We don't track whether or not donors have clicked on an email, a link, or a button; we don't buy or sell donor lists; we don't use invasive wealth assessment tools; and we aim to minimize the amount of information we collect during the donation process. The Individual Giving Manager must be able to prioritize donor privacy when conducting their duties and responsibilities.
Duties & responsibilities
Take ownership of the Tor Project's annual and monthly giving strategies with the primary goal of increasing small-dollar donor retention
Design and implement structures, processes, and policies required to execute these strategies
Create and maintain high-quality documentation about these structures, processes, and policies
Optimize Tor's open source, privacy-first CRM (CiviCRM) to build donor engagement using thoughtful automation and drip messaging
Collaborate with cross-team stakeholders to design and execute time-bound campaigns, including Tor's annual year-end fundraising campaign
Monitor and analyze progress towards goals and use this analysis to present suggestions for improvement
Contribute to short and long-term fundraising team planning and evaluation of strategic efforts
Represent the Tor Project in-person, at virtual events, and with a variety of external stakeholders
Support Director of Fundraising and Executive Director in donor relationship management
Collaborate closely with Fundraising Coordinator to facilitate timely gift acknowledgements and accurate reporting
Core requirements
Capacity to self-start, self-motivate, and remain persistent
Proven track record of setting and achieving nonprofit revenue targets
Experience with CRMs and email automation software
Experience writing content for email and social media campaigns and adapting messaging for different audiences
Excellent communication and interpersonal skills, with the ability to build relationships both on and offline
Strong analytical skills, with the ability to use campaign performance data to inform fundraising strategy
At ease learning new technology and resilient in the face of technical roadblocks
Deeply committed to building a fundraising practice that prioritizes donor privacy
Ability to travel to in-person events (10% travel)
Preferred qualifications
Experience working remotely with a globally distributed team
Experience translating highly technical material into easy, approachable language
Mastery of CRMs and email automation software
Experience fundraising in an online-first or online-only environment
This is a full-time, remote position. Salary for this position will range from $77,000 - $85,000 USD (based on candidate experience) and there is voluntary opt-in salary transparency for employees and contractors. The organization is currently experimenting with a four day workweek.
How to apply
Click here to apply .
A cover letter is required and you will be prompted to enter this in plain text. In your cover letter, please explain your experience as it relates to the job description and explain why you want to work at Tor.
About The Tor Project
The Tor Project's workforce is inclusive, talented, and committed. We currently have a global paid and contract staff of around 50 developers and operational support people, plus many thousands of volunteers who contribute to our work world-wide. The Tor Project is funded in part by government research and development grants, and in part by individual, foundation, and corporate donations.
Tor is for everyone, and we are actively working to build a team that represents people from all over the world - people from diverse ethnic, national, and cultural backgrounds; people from all walks of life. We encourage people subject to systemic bias to apply, including people of color, indigenous people, LGBTQIA+ people, women, and any other person who is part of a group that is underrepresented in tech.
We have long-standing community guidelines and cultural norms. Our community is committed to creating an inclusive and welcoming environment. Please read more here:
The Tor Project Code of Conduct
The Tor Project Social Contract
The Tor Project Statement of Value
The Tor Project has a competitive benefits package, including a generous PTO policy, 16 paid holidays per year (including the week between Christmas and New Years, when the office is closed), and flexible work schedule. Insurance benefits vary by employment status and country of residence.
Applicants must be authorized to work in the country in which they live, we cannot provide visa assistance for this position.
The Tor Project, Inc., is an equal opportunity, affirmative action employer.
Notice: Due to U.S. sanctions and embargo regulations , The Tor Project, Inc. is not able to hire individuals with citizenship and residency in certain countries, including but not limited to Russia, North Korea, Cuba, Iraq, China, Iran, and Syria.
Apr 10, 2024
Full time
Individual Giving Manager
April 2nd, 2024
The Tor Project, Inc. is a 501(c)(3) nonprofit organization advancing human rights and freedoms by creating and deploying free and open source anonymity and privacy technologies. Roughly a third of the organization's total revenue comes from individuals, and more than 6,000 people make gifts under $1,000 every year.
Unlike some nonprofits that focus solely on donors who give at high levels, the Tor Project has the unique opportunity to do something different — to amplify the collective power of our small-dollar donors. We're looking for someone to help us better connect and engage with this global base of supporters.
This is an excellent opportunity to take ownership of an underdeveloped program and build it up from the ground.
The Job
We are seeking an Individual Giving Manager with 3-5 years of experience in a smiliar role to take the lead on defining and executing the Tor Project's strategic approach to acquisition, cultivation, solicitation, and stewardship of Tor donors who give less than $1,000 annually. This role reports to the Director of Fundraising and collaborates with the Fundraising Coordinator.
The Tor Project's approach to fundraising doesn't use privacy-invading tactics. We don't track whether or not donors have clicked on an email, a link, or a button; we don't buy or sell donor lists; we don't use invasive wealth assessment tools; and we aim to minimize the amount of information we collect during the donation process. The Individual Giving Manager must be able to prioritize donor privacy when conducting their duties and responsibilities.
Duties & responsibilities
Take ownership of the Tor Project's annual and monthly giving strategies with the primary goal of increasing small-dollar donor retention
Design and implement structures, processes, and policies required to execute these strategies
Create and maintain high-quality documentation about these structures, processes, and policies
Optimize Tor's open source, privacy-first CRM (CiviCRM) to build donor engagement using thoughtful automation and drip messaging
Collaborate with cross-team stakeholders to design and execute time-bound campaigns, including Tor's annual year-end fundraising campaign
Monitor and analyze progress towards goals and use this analysis to present suggestions for improvement
Contribute to short and long-term fundraising team planning and evaluation of strategic efforts
Represent the Tor Project in-person, at virtual events, and with a variety of external stakeholders
Support Director of Fundraising and Executive Director in donor relationship management
Collaborate closely with Fundraising Coordinator to facilitate timely gift acknowledgements and accurate reporting
Core requirements
Capacity to self-start, self-motivate, and remain persistent
Proven track record of setting and achieving nonprofit revenue targets
Experience with CRMs and email automation software
Experience writing content for email and social media campaigns and adapting messaging for different audiences
Excellent communication and interpersonal skills, with the ability to build relationships both on and offline
Strong analytical skills, with the ability to use campaign performance data to inform fundraising strategy
At ease learning new technology and resilient in the face of technical roadblocks
Deeply committed to building a fundraising practice that prioritizes donor privacy
Ability to travel to in-person events (10% travel)
Preferred qualifications
Experience working remotely with a globally distributed team
Experience translating highly technical material into easy, approachable language
Mastery of CRMs and email automation software
Experience fundraising in an online-first or online-only environment
This is a full-time, remote position. Salary for this position will range from $77,000 - $85,000 USD (based on candidate experience) and there is voluntary opt-in salary transparency for employees and contractors. The organization is currently experimenting with a four day workweek.
How to apply
Click here to apply .
A cover letter is required and you will be prompted to enter this in plain text. In your cover letter, please explain your experience as it relates to the job description and explain why you want to work at Tor.
About The Tor Project
The Tor Project's workforce is inclusive, talented, and committed. We currently have a global paid and contract staff of around 50 developers and operational support people, plus many thousands of volunteers who contribute to our work world-wide. The Tor Project is funded in part by government research and development grants, and in part by individual, foundation, and corporate donations.
Tor is for everyone, and we are actively working to build a team that represents people from all over the world - people from diverse ethnic, national, and cultural backgrounds; people from all walks of life. We encourage people subject to systemic bias to apply, including people of color, indigenous people, LGBTQIA+ people, women, and any other person who is part of a group that is underrepresented in tech.
We have long-standing community guidelines and cultural norms. Our community is committed to creating an inclusive and welcoming environment. Please read more here:
The Tor Project Code of Conduct
The Tor Project Social Contract
The Tor Project Statement of Value
The Tor Project has a competitive benefits package, including a generous PTO policy, 16 paid holidays per year (including the week between Christmas and New Years, when the office is closed), and flexible work schedule. Insurance benefits vary by employment status and country of residence.
Applicants must be authorized to work in the country in which they live, we cannot provide visa assistance for this position.
The Tor Project, Inc., is an equal opportunity, affirmative action employer.
Notice: Due to U.S. sanctions and embargo regulations , The Tor Project, Inc. is not able to hire individuals with citizenship and residency in certain countries, including but not limited to Russia, North Korea, Cuba, Iraq, China, Iran, and Syria.
Internet Freedom Nonprofit Seeks User Research Coordinator
April 3rd, 2024
The Tor Project, a 501(c)(3) nonprofit organization advancing human rights and freedoms by creating and deploying free and open source anonymity and privacy technologies, is seeking a User Research Coordinator with 4-7 years of related work experience to be a part of the User Experience & Design (UX) Team.
Are you passionate about making software usable and fun for all types of people? Do you want to coordinate user research for software that helps people protect their privacy and freedom online? If so, this may be the job for you.
This position will be an integral part of a small, "full stack" design team, encompassing the disciplines of UX, brand design, and ethical user research.
The team coordinates via IRC, email, GitLab, on audio/video calls, and in-person meetings once per year. In addition, this position will also require international travel at multiple points throughout the year.
A personal commitment to free and open source software, good communication and documentation skills, and passion for contributing to the greater good are all essential. At the Tor Project, we reject invasive data gathering practices and adhere to the principles of consent, respect, and empathy.
This is a full-time, remote position, which could be performed from most places in the world – please see below for the US sanctions & embargo disclaimer. The organization is also currently experimenting with a four day workweek.
The salary for this position ranges from $70,000 - $80,000 USD (based on candidate experience), and there is voluntary opt-in salary transparency for employees and contractors.
Responsibilities
In this role, you will:
Create detailed research plans for various Tor-powered products using a diverse range of research methods.
Engage with regional experts to conduct country-level risk assessments for our participants.
Conduct some user research activities first-hand, and coordinate others with partners from our wider community.
Translate user feedback into actionable findings for our product designers and developers.
Maintain and expand the documentation we provide about open user research at Tor.
Work with a multidisciplinary team of people from different cultures and backgrounds.
Skills & Experience
The ideal candidate for this job will have the following skills and experience:
Experience conducting user research both in-person and remotely, including usability testing, diary studies, surveys, interviews or other research methods.
An emphasis on producing high-quality documentation to support your user research activities, including research plans, survey scripts, reports, user personas and more.
An excellent eye for detail and high degree of organization.
Fluency in written and spoken English, plus proficiency in a non-English language – especially Arabic, French, Mandarin, Persian, Portuguese, Russian, Swahili or Spanish.
In addition to:
A history of designing or advocating for the causes of free-software, open source technology, human-rights, privacy, censorship-circumvention or an interest in internet-freedom in general.
Familiarity with the challenges faced by internet users who are subject to surveillance and censorship, and/or the concept of threat modeling in general.
If you feel that you meet most of these requirements or could meet them with a little time and support, we would love to hear from you!
How to Apply
Please click here to apply .
A resumé, cover letter and portfolio featuring recent case studies is required. Please use the cover letter as an opportunity to tell us about how your experience relates to the job description and why you want to work at Tor.
About The Tor Project
The Tor Project’s workforce is inclusive, talented, and committed. We currently have a global paid and contract staff of around 50 developers and operational support people, plus many thousands of volunteers who contribute to our work world-wide. The Tor Project is funded in part by government research and development grants, and in part by individual, foundation, and corporate donations.
Tor is for everyone, and we are actively working to build a team that represents people from all over the world - people from diverse ethnic, national, and cultural backgrounds; people from all walks of life. We encourage people subject to systemic bias to apply, including people of color, indigenous people, LGBTQIA+ people, women, and any other person who is part of a group that is underrepresented in tech.
We have long-standing community guidelines and cultural norms. Our community is committed to creating an inclusive and welcoming environment. Please read more here:
The Tor Project Code of Conduct
The Tor Project Social Contract
The Tor Project Statement of Value
The Tor Project has a competitive benefits package, including a generous PTO policy, 16 paid holidays per year (including the week between Christmas and New Years, when the office is closed), and flexible work schedule. Insurance benefits vary by employment status and country of residence.
Applicants must be authorized to work in the country in which they live, we cannot provide visa assistance for this position.
The Tor Project, Inc., is an equal opportunity, affirmative action employer.
Notice: Due to U.S. sanctions and embargo regulations , The Tor Project, Inc. is not able to hire individuals with citizenship and residency in certain countries, including but not limited to Russia, North Korea, Cuba, Iraq, China, Iran, and Syria.
Apr 10, 2024
Full time
Internet Freedom Nonprofit Seeks User Research Coordinator
April 3rd, 2024
The Tor Project, a 501(c)(3) nonprofit organization advancing human rights and freedoms by creating and deploying free and open source anonymity and privacy technologies, is seeking a User Research Coordinator with 4-7 years of related work experience to be a part of the User Experience & Design (UX) Team.
Are you passionate about making software usable and fun for all types of people? Do you want to coordinate user research for software that helps people protect their privacy and freedom online? If so, this may be the job for you.
This position will be an integral part of a small, "full stack" design team, encompassing the disciplines of UX, brand design, and ethical user research.
The team coordinates via IRC, email, GitLab, on audio/video calls, and in-person meetings once per year. In addition, this position will also require international travel at multiple points throughout the year.
A personal commitment to free and open source software, good communication and documentation skills, and passion for contributing to the greater good are all essential. At the Tor Project, we reject invasive data gathering practices and adhere to the principles of consent, respect, and empathy.
This is a full-time, remote position, which could be performed from most places in the world – please see below for the US sanctions & embargo disclaimer. The organization is also currently experimenting with a four day workweek.
The salary for this position ranges from $70,000 - $80,000 USD (based on candidate experience), and there is voluntary opt-in salary transparency for employees and contractors.
Responsibilities
In this role, you will:
Create detailed research plans for various Tor-powered products using a diverse range of research methods.
Engage with regional experts to conduct country-level risk assessments for our participants.
Conduct some user research activities first-hand, and coordinate others with partners from our wider community.
Translate user feedback into actionable findings for our product designers and developers.
Maintain and expand the documentation we provide about open user research at Tor.
Work with a multidisciplinary team of people from different cultures and backgrounds.
Skills & Experience
The ideal candidate for this job will have the following skills and experience:
Experience conducting user research both in-person and remotely, including usability testing, diary studies, surveys, interviews or other research methods.
An emphasis on producing high-quality documentation to support your user research activities, including research plans, survey scripts, reports, user personas and more.
An excellent eye for detail and high degree of organization.
Fluency in written and spoken English, plus proficiency in a non-English language – especially Arabic, French, Mandarin, Persian, Portuguese, Russian, Swahili or Spanish.
In addition to:
A history of designing or advocating for the causes of free-software, open source technology, human-rights, privacy, censorship-circumvention or an interest in internet-freedom in general.
Familiarity with the challenges faced by internet users who are subject to surveillance and censorship, and/or the concept of threat modeling in general.
If you feel that you meet most of these requirements or could meet them with a little time and support, we would love to hear from you!
How to Apply
Please click here to apply .
A resumé, cover letter and portfolio featuring recent case studies is required. Please use the cover letter as an opportunity to tell us about how your experience relates to the job description and why you want to work at Tor.
About The Tor Project
The Tor Project’s workforce is inclusive, talented, and committed. We currently have a global paid and contract staff of around 50 developers and operational support people, plus many thousands of volunteers who contribute to our work world-wide. The Tor Project is funded in part by government research and development grants, and in part by individual, foundation, and corporate donations.
Tor is for everyone, and we are actively working to build a team that represents people from all over the world - people from diverse ethnic, national, and cultural backgrounds; people from all walks of life. We encourage people subject to systemic bias to apply, including people of color, indigenous people, LGBTQIA+ people, women, and any other person who is part of a group that is underrepresented in tech.
We have long-standing community guidelines and cultural norms. Our community is committed to creating an inclusive and welcoming environment. Please read more here:
The Tor Project Code of Conduct
The Tor Project Social Contract
The Tor Project Statement of Value
The Tor Project has a competitive benefits package, including a generous PTO policy, 16 paid holidays per year (including the week between Christmas and New Years, when the office is closed), and flexible work schedule. Insurance benefits vary by employment status and country of residence.
Applicants must be authorized to work in the country in which they live, we cannot provide visa assistance for this position.
The Tor Project, Inc., is an equal opportunity, affirmative action employer.
Notice: Due to U.S. sanctions and embargo regulations , The Tor Project, Inc. is not able to hire individuals with citizenship and residency in certain countries, including but not limited to Russia, North Korea, Cuba, Iraq, China, Iran, and Syria.
Don’t skip a beat, apply to Exertis | JAM!
Job Title : HR Coordinator – On site
Division : Jam Industries USA, reporting to the Director of HR located in Montreal, Quebec, Canada
Location : Southaven, MS (this is an on-site position)
Schedule : Monday to Friday 8:30am – 5:30pm (full-time, 40 hours/week)
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
We are currently seeking a candidate to join our HR team as a HR Coordinator . The HR Coordinator will work closely with the HR team to support the HR Director on a wide range of human resources initiatives including, but not limited to recruitment and selection, HR administration, health and safety management, and internal and external HR communications.
Responsibilities : Duties and responsibilities may include but are not limited to the following:
Front-end recruitment
Welcoming and onboarding new hires;
Working and managing the different agencies we partner with;
Managing all temporary staff mandates from the various agencies we work with;
Welcoming and onboarding all temporary staff, as well as ending temporary assignments;
Maintaining accurate reports
Organizing all social events including: Summer BBQ, Thanksgiving cookout, Christmas party, Family Day, etc.
Coordinating monthly employee appreciation days;
Assisting with the management of recognizing the Employee of the Month Program;
Assisting with the coordination of the monthly ‘new Hire Luncheon’’;
Serving as a liaison between payroll and employees;
Aiding employees with questions related to Dayforce (our payroll system);
Assisting with open enrollment process and queries;
Progressively take part in on-going training plan to become the primary backup for the local HR Generalist;
Handling special projects as they emerge.
Job Qualifications:
1-2 years relevant work experience in a progressive Human Resources team;
Completion of a relevant university/college program along with a post-secondary certificate in Human Resources Management;
Proficient in Microsoft Office, Excel, and Power Point;
Must have excellent interpersonal skills;
Strong follow-through & attention to detail;
Strong ability to give attention to details.
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level?
Please follow the link here. #JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Mar 25, 2024
Full time
Don’t skip a beat, apply to Exertis | JAM!
Job Title : HR Coordinator – On site
Division : Jam Industries USA, reporting to the Director of HR located in Montreal, Quebec, Canada
Location : Southaven, MS (this is an on-site position)
Schedule : Monday to Friday 8:30am – 5:30pm (full-time, 40 hours/week)
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
We are currently seeking a candidate to join our HR team as a HR Coordinator . The HR Coordinator will work closely with the HR team to support the HR Director on a wide range of human resources initiatives including, but not limited to recruitment and selection, HR administration, health and safety management, and internal and external HR communications.
Responsibilities : Duties and responsibilities may include but are not limited to the following:
Front-end recruitment
Welcoming and onboarding new hires;
Working and managing the different agencies we partner with;
Managing all temporary staff mandates from the various agencies we work with;
Welcoming and onboarding all temporary staff, as well as ending temporary assignments;
Maintaining accurate reports
Organizing all social events including: Summer BBQ, Thanksgiving cookout, Christmas party, Family Day, etc.
Coordinating monthly employee appreciation days;
Assisting with the management of recognizing the Employee of the Month Program;
Assisting with the coordination of the monthly ‘new Hire Luncheon’’;
Serving as a liaison between payroll and employees;
Aiding employees with questions related to Dayforce (our payroll system);
Assisting with open enrollment process and queries;
Progressively take part in on-going training plan to become the primary backup for the local HR Generalist;
Handling special projects as they emerge.
Job Qualifications:
1-2 years relevant work experience in a progressive Human Resources team;
Completion of a relevant university/college program along with a post-secondary certificate in Human Resources Management;
Proficient in Microsoft Office, Excel, and Power Point;
Must have excellent interpersonal skills;
Strong follow-through & attention to detail;
Strong ability to give attention to details.
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level?
Please follow the link here. #JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Don’t skip a beat, apply to Exertis | JAM!
Job Title : Pricing Coordinator-Pro Audio/Visual/Lighting
Pay Range : $19.25-$21.75 per hour.
Division : The Music People
Location : Berlin, CT
Schedule : Monday to Friday 9:00AM-5:30PM
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
Join us as a Pro AVL Pricing Specialist! Your role involves importing and maintaining accurate pricing data for Pro AVL brands in E1. Analyze pricing structures, collaborate with our Vendor partners and internal cross-functional teams, and implement strategies for optimal profit margins. Utilize tools like Excel, Power BI, and E1 for efficient pricing structure management. Strong organizational and communication skills, along with the ability to work independently and collaboratively, are essential. If you're detail-oriented, possess excellent problem-solving skills, and thrive in a dynamic team environment, apply now to contribute to our success on the PRO AVL team.
Responsibilities:
Import and maintain pricing data in E1 for Pro AVL brands, ensuring accuracy and timeliness.
Analyze pricing structures to ensure optimal profit margins are maintained.
Collaborate with cross-functional teams, including sales and purchasing, to gather and validate pricing information.
Conduct regular audits of pricing data to identify and resolve discrepancies, ensuring data integrity.
At the direction of the Pro AVL Merchandising Manager, work to implement pricing strategies to maximize profitability while staying competitive in the market.
Work closely with vendors and suppliers to ensure data is up to date.
Utilize Excel, Power BI, and E1 system functionalities to create and manage pricing structures by brand.
Assist the PRO AVL Merchandising Manager in assigned projects related to pricing structures.
What we are looking for:
Advanced Excel Skills
Strong analytic skills.
Excellent problem-solving skills
Strong attention to detail
Excellent prioritization and time management skills
Ability to manage multiple tasks and prioritize.
Excellent judgment with the ability to make timely and comprehensive decisions.
Organization and follow through skills.
Succinct and effective verbal and written communication
Daily Conduct :
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, locations, and leadership.
Supportive approach, strong work ethic, and personable
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here.
#JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Mar 25, 2024
Full time
Don’t skip a beat, apply to Exertis | JAM!
Job Title : Pricing Coordinator-Pro Audio/Visual/Lighting
Pay Range : $19.25-$21.75 per hour.
Division : The Music People
Location : Berlin, CT
Schedule : Monday to Friday 9:00AM-5:30PM
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
Join us as a Pro AVL Pricing Specialist! Your role involves importing and maintaining accurate pricing data for Pro AVL brands in E1. Analyze pricing structures, collaborate with our Vendor partners and internal cross-functional teams, and implement strategies for optimal profit margins. Utilize tools like Excel, Power BI, and E1 for efficient pricing structure management. Strong organizational and communication skills, along with the ability to work independently and collaboratively, are essential. If you're detail-oriented, possess excellent problem-solving skills, and thrive in a dynamic team environment, apply now to contribute to our success on the PRO AVL team.
Responsibilities:
Import and maintain pricing data in E1 for Pro AVL brands, ensuring accuracy and timeliness.
Analyze pricing structures to ensure optimal profit margins are maintained.
Collaborate with cross-functional teams, including sales and purchasing, to gather and validate pricing information.
Conduct regular audits of pricing data to identify and resolve discrepancies, ensuring data integrity.
At the direction of the Pro AVL Merchandising Manager, work to implement pricing strategies to maximize profitability while staying competitive in the market.
Work closely with vendors and suppliers to ensure data is up to date.
Utilize Excel, Power BI, and E1 system functionalities to create and manage pricing structures by brand.
Assist the PRO AVL Merchandising Manager in assigned projects related to pricing structures.
What we are looking for:
Advanced Excel Skills
Strong analytic skills.
Excellent problem-solving skills
Strong attention to detail
Excellent prioritization and time management skills
Ability to manage multiple tasks and prioritize.
Excellent judgment with the ability to make timely and comprehensive decisions.
Organization and follow through skills.
Succinct and effective verbal and written communication
Daily Conduct :
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, locations, and leadership.
Supportive approach, strong work ethic, and personable
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here.
#JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Don’t skip a beat, apply to Exertis | JAM!
Job Title : Purchasing Support Coordinator-Pro Audio
Pay Range : $19.25-$22.60 per hour.
Division : The Music People
Location : Berlin, CT
Schedule : Monday to Friday 9:00AM-5:30PM
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
Join us as a Pro Audio Purchasing Support Specialist! Your role involves handling the high volume of Pro Direct Ship orders that we process daily. You will manage and flag emails for a high-volume outlook folder, process and send direct ship orders to our vendor partners, facilitate any required changes to these orders, and assist in projects aimed at improving efficiency and speed in all aspects of the Pro Audio Purchasing department. Utilize tools like outlook, SharePoint, Excel, E1 and Power BI to process orders and review data. Strong organizational and communication skills, along with the ability to work independently and collaboratively, are essential. If you're detail-oriented, possess excellent problem-solving skills, and thrive in a dynamic team environment, apply now to contribute to our success on the PRO AVL team.
Responsibilities:
Flag and manage emails sent to a high-volume outlook mailbox.
Process a high number of direct ship orders daily to be sent to our vendor partners.
Collaborate with cross-functional teams, including sales and purchasing, to identify any issues as they may arise, and work to resolve where able.
Facilitate any changes needed to Direct Ship orders, ensuring the process flows smoothly.
Act as a coordinator between sales, our logistics team, and vendors to ensure timely processing of orders and minimal interruptions to the business.
Utilize Outlook, E1 software, Excel, Power BI, and SharePoint to track data points as key indicators of efficiency, and to highlight any problem areas.
Assist the PRO AVL Merchandising Manager in assigned projects related to Direct Ship orders and general inventory upkeep.
What we are looking for:
Proficient in Microsoft Outlook
Strong data entry skills, with a keen eye for detail
Excellent problem-solving abilities, demonstrated through successful resolution of complex issues.
Effective prioritization and time management skills, capable of managing multiple tasks efficiently.
Strong verbal and written communication skills, facilitating clear and concise communication with team members and external partners.
Ability to work both independently and collaboratively within a team environment.
Demonstrated ability to make timely and comprehensive decisions, exhibiting sound judgment.
Organized and thorough approach to work, ensuring tasks are completed accurately and on time.
Daily Conduct:
Consistently deliver quality work within established deadlines.
Maintain professional interactions with colleagues and suppliers.
Actively contribute as a team member on all assignments, fostering a collaborative work environment.
Demonstrate the ability to work independently while effectively communicating and coordinating efforts with others.
Approach tasks with a supportive attitude, strong work ethic, and personable demeanor.
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here. #JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Mar 25, 2024
Full time
Don’t skip a beat, apply to Exertis | JAM!
Job Title : Purchasing Support Coordinator-Pro Audio
Pay Range : $19.25-$22.60 per hour.
Division : The Music People
Location : Berlin, CT
Schedule : Monday to Friday 9:00AM-5:30PM
Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears?
Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!
What you will do:
Join us as a Pro Audio Purchasing Support Specialist! Your role involves handling the high volume of Pro Direct Ship orders that we process daily. You will manage and flag emails for a high-volume outlook folder, process and send direct ship orders to our vendor partners, facilitate any required changes to these orders, and assist in projects aimed at improving efficiency and speed in all aspects of the Pro Audio Purchasing department. Utilize tools like outlook, SharePoint, Excel, E1 and Power BI to process orders and review data. Strong organizational and communication skills, along with the ability to work independently and collaboratively, are essential. If you're detail-oriented, possess excellent problem-solving skills, and thrive in a dynamic team environment, apply now to contribute to our success on the PRO AVL team.
Responsibilities:
Flag and manage emails sent to a high-volume outlook mailbox.
Process a high number of direct ship orders daily to be sent to our vendor partners.
Collaborate with cross-functional teams, including sales and purchasing, to identify any issues as they may arise, and work to resolve where able.
Facilitate any changes needed to Direct Ship orders, ensuring the process flows smoothly.
Act as a coordinator between sales, our logistics team, and vendors to ensure timely processing of orders and minimal interruptions to the business.
Utilize Outlook, E1 software, Excel, Power BI, and SharePoint to track data points as key indicators of efficiency, and to highlight any problem areas.
Assist the PRO AVL Merchandising Manager in assigned projects related to Direct Ship orders and general inventory upkeep.
What we are looking for:
Proficient in Microsoft Outlook
Strong data entry skills, with a keen eye for detail
Excellent problem-solving abilities, demonstrated through successful resolution of complex issues.
Effective prioritization and time management skills, capable of managing multiple tasks efficiently.
Strong verbal and written communication skills, facilitating clear and concise communication with team members and external partners.
Ability to work both independently and collaboratively within a team environment.
Demonstrated ability to make timely and comprehensive decisions, exhibiting sound judgment.
Organized and thorough approach to work, ensuring tasks are completed accurately and on time.
Daily Conduct:
Consistently deliver quality work within established deadlines.
Maintain professional interactions with colleagues and suppliers.
Actively contribute as a team member on all assignments, fostering a collaborative work environment.
Demonstrate the ability to work independently while effectively communicating and coordinating efforts with others.
Approach tasks with a supportive attitude, strong work ethic, and personable demeanor.
Ready to join our team? Here is why we are one big, happy JAMily…
Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
Wellness Incentive Program, and an Employee Assistance Program.
401K matching program.
Work-life balance is key: Flextime, summer hours, paid vacation, personal time off, and a paid day off dedicated to Diversity and Inclusion.
We value work life balance and offer a causal and fun environment.
Lively social calendar… there’s always something for everyone!
Generous employee discount on all our cool gear.
On-going learning opportunities.
Not to mention the opportunity to work in a highly talented, winning team!
Come JAM with us… we not only work hard but play just as hard. Want to take your career to the next level? Please follow the link here. #JAMFAM
While we appreciate your interest, please note that only qualified candidates will be contacted.
Location: Remote within the United States
Position Status: Full-time, Regular, Non-exempt
Salary Level: US Starting Salary for this role will be USD $46,000 to $54,625 commensurate on experience.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Department Summary
The People and Strategy Team ensures that Mercy Corps has the people, strategies, and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
General Position Summary
The Senior Global Benefits Coordinator is responsible for supporting the administrative responsibilities of the Compensation and Benefits teams of Mercy Corps, ensuring Benefits meet the unique support needs of team members in 40+ global locations. The Senior Global Benefits Coordinator supports all compensation, benefits and wellness programs for US based and international expatriate staff. This individual will support the Manger Global Benefits by administering strategies and programs that are aligned and integrated with business plans, which will enhance our talent attraction, retention, performance, and development initiatives globally. The position will also support Mercy Corps compensation and benefit programs through consistently applying and administering internal policies and government regulations with a strong diversity and equity lens. A key element of the role focuses on the on building, maintaining, and strengthening relationships as well as an integrated and strong service delivery model.
Essential Responsibilities
Supports US and non-US benefits programs, policies, and initiatives.
Communicate with insurance providers and monitor payroll deductions.
Contributes to the completion of accurate financial reports in a timely manner.
Assists with escalated HR requests in a timely manner.
Supports the operationalization of innovation and process improvements that support the organization’s growth, efficiencies, and capability enhancement.
Supports compliance of the benefit plans with the Affordable Care Act (ACA). Supports data analytics to support and shape business decision-making.
Supports finance to ensure accurate reporting of benefit costs for budgeting purposes.
Reconcile and process complex benefit related invoices for approval and payment.
Ensure timely payment to vendors, initiates monthly reconciliation of benefit plan deductions by validating/correcting inaccuracies between HRIS and vendor systems.
Reconcile financial statements.
Provide first-level support concerning benefits to managers and team members in an effective, efficient and engaging manner.
Provide census and audit support quarterly and annually.
Participates in other duties as assigned.
Support the compensation team on any specific duties as assigned.
Supervisory Responsibility
The Senior Global Benefits Coordinator has no supervisory responsibilities.
Accountability
Reports Directly To: Global Benefits Manager
Works Directly With: Global Human Resources, Global Talent and People Teams, Strategy and Technology Teams, Corporate Finance, Global Regional Directors, and teams, etc.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree or 3+ years of administrative experience, preferably including work in administering total rewards and benefits programs.
Familiarity with employee benefits, wellness, and program designs.
Proven experience and intermediate skills in MS Office (Word, PowerPoint, Excel, Outlook) and Google Suites.
Proven ability to initiate, maintain, and audit records.
Strong analytical thinking, mathematical, and problem-solving skills.
Ability to deliver advanced-level administrative support.
High attention to detail, excellent time management, and prioritization skills.
Demonstrated ability to effectively manage complex, multi-step projects and procedures consistently.
Showcase effective organizational skills and proficiency in both written and verbal communication.
Ability to collaborate and foster positive relationships.
Flexible approach, seamlessly shifting between tasks, and delivering effective support.
Ability to exercise sound judgment and maintain a composed attitude during challenging situations.
Success Factors
The successful team member will be an avid learner, self-directed, innovative and action orientated. They will have the ability to work independently, employ effective time management skills, handle interruptions, shift priorities, exhibit superior customer service skills, and work effectively with a diverse team. This person will thrive in a fast-paced environment prone to rapid change and be willing to increase their responsibility level in the assigned areas.
The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability, and the ability to be flexible and ensure that effective communication is a priority in all situations.
Mar 08, 2024
Full time
Location: Remote within the United States
Position Status: Full-time, Regular, Non-exempt
Salary Level: US Starting Salary for this role will be USD $46,000 to $54,625 commensurate on experience.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
Department Summary
The People and Strategy Team ensures that Mercy Corps has the people, strategies, and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
General Position Summary
The Senior Global Benefits Coordinator is responsible for supporting the administrative responsibilities of the Compensation and Benefits teams of Mercy Corps, ensuring Benefits meet the unique support needs of team members in 40+ global locations. The Senior Global Benefits Coordinator supports all compensation, benefits and wellness programs for US based and international expatriate staff. This individual will support the Manger Global Benefits by administering strategies and programs that are aligned and integrated with business plans, which will enhance our talent attraction, retention, performance, and development initiatives globally. The position will also support Mercy Corps compensation and benefit programs through consistently applying and administering internal policies and government regulations with a strong diversity and equity lens. A key element of the role focuses on the on building, maintaining, and strengthening relationships as well as an integrated and strong service delivery model.
Essential Responsibilities
Supports US and non-US benefits programs, policies, and initiatives.
Communicate with insurance providers and monitor payroll deductions.
Contributes to the completion of accurate financial reports in a timely manner.
Assists with escalated HR requests in a timely manner.
Supports the operationalization of innovation and process improvements that support the organization’s growth, efficiencies, and capability enhancement.
Supports compliance of the benefit plans with the Affordable Care Act (ACA). Supports data analytics to support and shape business decision-making.
Supports finance to ensure accurate reporting of benefit costs for budgeting purposes.
Reconcile and process complex benefit related invoices for approval and payment.
Ensure timely payment to vendors, initiates monthly reconciliation of benefit plan deductions by validating/correcting inaccuracies between HRIS and vendor systems.
Reconcile financial statements.
Provide first-level support concerning benefits to managers and team members in an effective, efficient and engaging manner.
Provide census and audit support quarterly and annually.
Participates in other duties as assigned.
Support the compensation team on any specific duties as assigned.
Supervisory Responsibility
The Senior Global Benefits Coordinator has no supervisory responsibilities.
Accountability
Reports Directly To: Global Benefits Manager
Works Directly With: Global Human Resources, Global Talent and People Teams, Strategy and Technology Teams, Corporate Finance, Global Regional Directors, and teams, etc.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualifications & Transferable Skills
Bachelor's degree or 3+ years of administrative experience, preferably including work in administering total rewards and benefits programs.
Familiarity with employee benefits, wellness, and program designs.
Proven experience and intermediate skills in MS Office (Word, PowerPoint, Excel, Outlook) and Google Suites.
Proven ability to initiate, maintain, and audit records.
Strong analytical thinking, mathematical, and problem-solving skills.
Ability to deliver advanced-level administrative support.
High attention to detail, excellent time management, and prioritization skills.
Demonstrated ability to effectively manage complex, multi-step projects and procedures consistently.
Showcase effective organizational skills and proficiency in both written and verbal communication.
Ability to collaborate and foster positive relationships.
Flexible approach, seamlessly shifting between tasks, and delivering effective support.
Ability to exercise sound judgment and maintain a composed attitude during challenging situations.
Success Factors
The successful team member will be an avid learner, self-directed, innovative and action orientated. They will have the ability to work independently, employ effective time management skills, handle interruptions, shift priorities, exhibit superior customer service skills, and work effectively with a diverse team. This person will thrive in a fast-paced environment prone to rapid change and be willing to increase their responsibility level in the assigned areas.
The most successful Mercy Corps team members have a positive approach, a strong commitment to teamwork and personal accountability, and the ability to be flexible and ensure that effective communication is a priority in all situations.
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! Under close supervision, support the day-to-day operations of a program or service. Serve as the initial point of contact between the service or program and others. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities: 1: Provide administrative and clerical support including answering telephones, routing incoming calls, process mail, and customer service. Respond to general inquiries about program or service. Maintain calendar of events and activities. 2: Track program statistics. Follow-up with customers helped by program or service. Maintain community contacts and resource lists to support program or service. Coordinate orientation for new volunteers. Maintain program database and files. 3: Schedule and coordinate requests for presentations and trainings. 4: Collect preliminary client information and refer client to appropriate Red Cross services. 5: Resolve routine problems as they arise and bring non-routine problems to the attention of program or service management/leadership. 6: Process requests for presentations to community individuals and groups. May conduct presentations as assigned. 7: Monitor and maintain program supply and equipment inventory, including program or service printed materials. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- Qualifications: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Respond promptly to customer needs, listen and obtain clarification, and follow policies and procedures. Complete administrative tasks correctly and on time using time efficiently. Demonstrate accuracy and thoroughness. Work with integrity and ethics. Maintain confidentiality. Good verbal and written communication skills. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! Under close supervision, support the day-to-day operations of a program or service. Serve as the initial point of contact between the service or program and others. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. Responsibilities: 1: Provide administrative and clerical support including answering telephones, routing incoming calls, process mail, and customer service. Respond to general inquiries about program or service. Maintain calendar of events and activities. 2: Track program statistics. Follow-up with customers helped by program or service. Maintain community contacts and resource lists to support program or service. Coordinate orientation for new volunteers. Maintain program database and files. 3: Schedule and coordinate requests for presentations and trainings. 4: Collect preliminary client information and refer client to appropriate Red Cross services. 5: Resolve routine problems as they arise and bring non-routine problems to the attention of program or service management/leadership. 6: Process requests for presentations to community individuals and groups. May conduct presentations as assigned. 7: Monitor and maintain program supply and equipment inventory, including program or service printed materials. ---------------------- Scope: Learning aspects of the job. Assignments are received in task- oriented terms. Contacts primarily within immediate work unit. ---------------------- Qualifications: Education: High School or equivalent required. Experience: Up to 1 year of related experience. Management Experience: n/a Skills & Abilities: Respond promptly to customer needs, listen and obtain clarification, and follow policies and procedures. Complete administrative tasks correctly and on time using time efficiently. Demonstrate accuracy and thoroughness. Work with integrity and ethics. Maintain confidentiality. Good verbal and written communication skills. Ability to work on a team. Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment, and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records, and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communications skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Fleet Coordinator (Wichita, KS) to work in our Wichita, KS office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. A current, valid driver's license with good driving record is required. CDL candidates preferred (not required) WHAT YOU NEED TO KNOW (Job Overview): Provide customer service for Regional Fleet Management. Assist with the management of fleet operation for the Region. Manage the Regional Fleet Programs for motor vehicle registrations, operational and organizational maintenance, vehicle emergency safety equipment, issue, use, and inventory. Accountable for ARC gasoline and minor maintenance cards, enforcement of authorized use of ARC vehicle, vehicle sales, accident, recovery and claims, and formulation and compliance of fleet budgets. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1: Supervise the daily maintenance and repair of Regional Fleet Maintenance Program to include programs for motor vehicle registrations, operational and organizational maintenance, the issue, use and inventory of vehicle emergency safety equipment, gasoline and minor maintenance cards, vehicle sales, and accident, recovery and claims. 2: Assist as required with emergency situations that involve vehicle breakdowns and repairs of fleet assets. On call 24/7 for emergency purposes. 3: Maintain DOT vehicle maintenance and required inspections in accordance with the Federal Motor Carrier Safety Regulations and ARC directives. Assign vehicles to the Regional staff for official business trips. Assist with the scheduling of vehicle maintenance and ensure accuracy of vehicle assignment, dates and times. Coordinate fleet repairs with Regional Departments and Districts and that work is done in a timely manner. Renew vehicle insurance cards and ensure that vehicles requiring County emission tests are completed on time. Ensure that all vehicle decals and licensing remain current. 4: Assist as warranted in covering blood drives during emergency situations. Ensure that Mobile Unit vehicle assignments are adequate for blood drive coverage relative to out of service units. 5: Ensure the accuracy of the fleet database. 6: May assist with the periodic movement of vehicles within the region. 7: Assist Manager in the formulation of the Transportation Department Budget. ---------------------- Scope: Extensive knowledge of the job. Comprehensive acquaintance with both general and specific aspects of the job and the practical application to complex problems normally encountered. Contact with individuals representing other organizations or individuals of significant importance within organization. ---------------------- WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalent required. Must meet DOT Physical Qualifications and Examinations. Must possess valid Class A-CDL with CDL-B preferred. Must have ability to perform DOT road-tests. Experience: Minimum 7 years of related experience in vehicle fleet management or equivalent combination of education and related experience required. Public health or blood banking experience in a highly regulated setting preferred. A current, valid driver's license with good driving record is required. Management Experience: N/A Skills & Abilities: Ability to work independently. Excellent organizational skills. Effective oral and written communication and interpretation skills. Good interpersonal skills to work with multiple levels of staff and management. General knowledge of computer programs. Must be able to periodically travel to move fleet, perform fleet inspections, or other fleet related tasks. May have on-call duties. Ability to work on a team. Minimum height of 48 inches is required to ensure the ability to safely operate a cargo van or large truck. Travel: Must be able to drive throughout the region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) Self-motived started. Great organizational skills and data input. Computer savvy. Customer service skills. CDL Preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a Fleet Coordinator (Wichita, KS) to work in our Wichita, KS office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved up to 25% of the time. A current, valid driver's license with good driving record is required. CDL candidates preferred (not required) WHAT YOU NEED TO KNOW (Job Overview): Provide customer service for Regional Fleet Management. Assist with the management of fleet operation for the Region. Manage the Regional Fleet Programs for motor vehicle registrations, operational and organizational maintenance, vehicle emergency safety equipment, issue, use, and inventory. Accountable for ARC gasoline and minor maintenance cards, enforcement of authorized use of ARC vehicle, vehicle sales, accident, recovery and claims, and formulation and compliance of fleet budgets. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): 1: Supervise the daily maintenance and repair of Regional Fleet Maintenance Program to include programs for motor vehicle registrations, operational and organizational maintenance, the issue, use and inventory of vehicle emergency safety equipment, gasoline and minor maintenance cards, vehicle sales, and accident, recovery and claims. 2: Assist as required with emergency situations that involve vehicle breakdowns and repairs of fleet assets. On call 24/7 for emergency purposes. 3: Maintain DOT vehicle maintenance and required inspections in accordance with the Federal Motor Carrier Safety Regulations and ARC directives. Assign vehicles to the Regional staff for official business trips. Assist with the scheduling of vehicle maintenance and ensure accuracy of vehicle assignment, dates and times. Coordinate fleet repairs with Regional Departments and Districts and that work is done in a timely manner. Renew vehicle insurance cards and ensure that vehicles requiring County emission tests are completed on time. Ensure that all vehicle decals and licensing remain current. 4: Assist as warranted in covering blood drives during emergency situations. Ensure that Mobile Unit vehicle assignments are adequate for blood drive coverage relative to out of service units. 5: Ensure the accuracy of the fleet database. 6: May assist with the periodic movement of vehicles within the region. 7: Assist Manager in the formulation of the Transportation Department Budget. ---------------------- Scope: Extensive knowledge of the job. Comprehensive acquaintance with both general and specific aspects of the job and the practical application to complex problems normally encountered. Contact with individuals representing other organizations or individuals of significant importance within organization. ---------------------- WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: High School or equivalent required. Must meet DOT Physical Qualifications and Examinations. Must possess valid Class A-CDL with CDL-B preferred. Must have ability to perform DOT road-tests. Experience: Minimum 7 years of related experience in vehicle fleet management or equivalent combination of education and related experience required. Public health or blood banking experience in a highly regulated setting preferred. A current, valid driver's license with good driving record is required. Management Experience: N/A Skills & Abilities: Ability to work independently. Excellent organizational skills. Effective oral and written communication and interpretation skills. Good interpersonal skills to work with multiple levels of staff and management. General knowledge of computer programs. Must be able to periodically travel to move fleet, perform fleet inspections, or other fleet related tasks. May have on-call duties. Ability to work on a team. Minimum height of 48 inches is required to ensure the ability to safely operate a cargo van or large truck. Travel: Must be able to drive throughout the region. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). ---------------------- Physical Requirements: Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. This involves pushing carts up to 250 lbs., setting up beds and handling many totes containing equipment and snacks for the donors. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications) Self-motived started. Great organizational skills and data input. Computer savvy. Customer service skills. CDL Preferred. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Salary: $60,000 Position Note: This position will require you to travel to and service Lucas, Henry & Fulton County Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred Event Planning Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Salary: $60,000 Position Note: This position will require you to travel to and service Lucas, Henry & Fulton County Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required. Excellent oral and written communication skills, including training and presentation skills is required. A current valid driver's license and good driving record is required. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred Event Planning Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Support all aspects of the SBB (Specialist in Blood Banking) program, a graduate level program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). Fulfill the CAAHEP program role of educational coordinator. Provide routine to complex reference testing evaluation for the Immunohematology Reference Laboratories (IRL). Lecture and provide leadership guidance for graduate level SBB student trainees. Coordinate lectures and committee planning schedules and develop examination tests. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Lecture graduate-level SBB student trainees in both didactic and practical areas of Transfusion Medicine following regulatory standards. Coordinate faculty lectures and committee planning meeting schedule. Develop committee’s agenda to review development in immunohematology and blood banking field to ensure program is relevant and compliant with national accreditation standards established by AABB. Implement approved policy changes to lecture outlines, curriculum and impacted systems, procedures, and protocol standards. Manage the program’s student admission, interview, and selection process. Develop reference examination tests to evaluate students’ understanding of transfusion medicine theory. Perform review of serologic investigations ranging in complexity from basic to complex, antigen typing and compatibility testing. Review and approve quality control of equipment and reagents. Consult with laboratory staff to assure quality and adequacy of testing. Identify relevant project assignments for students. Monitor student performance, provide counseling, and develop improvement plan opportunities. Participate in test result entry into laboratory computer system, labeling and verification of blood products. Adhere to procedures, regulations, and good manufacturing practices (GMP) maintaining accurate, legible, and complete records Standard Schedule: Part Time, WFH, Variable Hours open to negotiation Pay Information: $40-50k/annually WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree in science or related field required and Certified Specialist in Blood Banking certification, physician, or Scientist with expertise in immunohematology and hemotheraphy. State license may be required where applicable. Responsible for maintaining currency in training as required and obtaining 12 hours of continuing education per year. Experience: Minimum 6 years high complexity testing experience that includes evidence of providing technical or clinical education or equivalent combination of education and related experience required. IRL experience and previous immunohematology case review preferred. Skills & Abilities: Excellent organizational skills and the ability to handle multiple priorities effectively. Effective communication / interpersonal skills and excellent technical skills required. Must have very good home-based internet connectivity. Working knowledge of word processing, spreadsheet, database applications. Evidence of continuing professional education is required. Ability to work on a team. Travel: May involve some travel. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): SBB (ASCP) and/or experience in a Reference Laboratory BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Support all aspects of the SBB (Specialist in Blood Banking) program, a graduate level program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP). Fulfill the CAAHEP program role of educational coordinator. Provide routine to complex reference testing evaluation for the Immunohematology Reference Laboratories (IRL). Lecture and provide leadership guidance for graduate level SBB student trainees. Coordinate lectures and committee planning schedules and develop examination tests. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Lecture graduate-level SBB student trainees in both didactic and practical areas of Transfusion Medicine following regulatory standards. Coordinate faculty lectures and committee planning meeting schedule. Develop committee’s agenda to review development in immunohematology and blood banking field to ensure program is relevant and compliant with national accreditation standards established by AABB. Implement approved policy changes to lecture outlines, curriculum and impacted systems, procedures, and protocol standards. Manage the program’s student admission, interview, and selection process. Develop reference examination tests to evaluate students’ understanding of transfusion medicine theory. Perform review of serologic investigations ranging in complexity from basic to complex, antigen typing and compatibility testing. Review and approve quality control of equipment and reagents. Consult with laboratory staff to assure quality and adequacy of testing. Identify relevant project assignments for students. Monitor student performance, provide counseling, and develop improvement plan opportunities. Participate in test result entry into laboratory computer system, labeling and verification of blood products. Adhere to procedures, regulations, and good manufacturing practices (GMP) maintaining accurate, legible, and complete records Standard Schedule: Part Time, WFH, Variable Hours open to negotiation Pay Information: $40-50k/annually WHAT YOU NEED TO SUCCEED (Minimum Qualifications): Education: Bachelor’s degree in science or related field required and Certified Specialist in Blood Banking certification, physician, or Scientist with expertise in immunohematology and hemotheraphy. State license may be required where applicable. Responsible for maintaining currency in training as required and obtaining 12 hours of continuing education per year. Experience: Minimum 6 years high complexity testing experience that includes evidence of providing technical or clinical education or equivalent combination of education and related experience required. IRL experience and previous immunohematology case review preferred. Skills & Abilities: Excellent organizational skills and the ability to handle multiple priorities effectively. Effective communication / interpersonal skills and excellent technical skills required. Must have very good home-based internet connectivity. Working knowledge of word processing, spreadsheet, database applications. Evidence of continuing professional education is required. Ability to work on a team. Travel: May involve some travel. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): SBB (ASCP) and/or experience in a Reference Laboratory BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE WILL: Act as a liaison between sponsor groups, donor recruitment staff and customers to promote and support blood drives. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE WILL: Act as a liaison between sponsor groups, donor recruitment staff and customers to promote and support blood drives. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Research donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. We are seeking a Donor & Client Support Coordinator II for our Charlotte, NC Office located at: 9013 Perimeter Woods Dr. Charlotte, NC 28216 and the new location will be 13500 South Point Blvd, Ste L., Charlotte, NC 28273 effective May 2024. Shift Information: 1st Shift, Tuesday- Saturday 7am-3:30pm The starting salary for this position is $19.42/ hr. + Shift Differential WHERE YOUR CAREER IS A FORCE FOR GOOD Manage donor complications arising from the donation process. Provide timely, accurate, and helpful answers to donors and staff regarding donor eligibility, complaints, and concerns. Communicate directly with donors to ensure proper care and resolution of complications. Ask probing questions to ensure the facts of the case are known and to provide correct care. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through closure). Investigate discrepancies in donor records. Correct, update, and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel has access to confidential donor records. Prepare and provide reports regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Scope: Interact with all levels of management and staff. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed, and evaluated to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Must be detail-oriented; possess strong organizational skills and the ability to process data with speed and accuracy. Management Experience: N/A Skills & Abilities: May require a valid driver's license and clean DMV record. May be required to have basic computer skills. Exemplary interpersonal, verbal, and written communications skills. Ability to work on a team. Travel: Very Little or None * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW (Job Overview): Identify, investigate, and retrieve suspect products, donor deferrals, abnormal or unexpected test results, manufacturing issues, and notifications from other sources. Gain control of suspect products when indicated. Advise regions, consignees, and others to control suspect products using computer notifications, inventory systems, and telephone and e-mail systems. Respond to requests from regions and hospitals concerning bacterial contamination of components. Maintain Blood Services records under ARCBS directives and FDA, state, and federal regulations. Research donor records to retrieve the requested information. Work in a collaborative team environment to meet operational objectives while advancing donor and recipient safety. We are seeking a Donor & Client Support Coordinator II for our Charlotte, NC Office located at: 9013 Perimeter Woods Dr. Charlotte, NC 28216 and the new location will be 13500 South Point Blvd, Ste L., Charlotte, NC 28273 effective May 2024. Shift Information: 1st Shift, Tuesday- Saturday 7am-3:30pm The starting salary for this position is $19.42/ hr. + Shift Differential WHERE YOUR CAREER IS A FORCE FOR GOOD Manage donor complications arising from the donation process. Provide timely, accurate, and helpful answers to donors and staff regarding donor eligibility, complaints, and concerns. Communicate directly with donors to ensure proper care and resolution of complications. Ask probing questions to ensure the facts of the case are known and to provide correct care. Manage donor complication cases to resolution and timely closure. Perform medical director/designee review and final quality review for donor complication cases. Identify, control, and retrieve suspect products (includes gaining control, product retrieval, consignee notification, tracking responses from consignees, case review, and managing cases through closure). Investigate discrepancies in donor records. Correct, update, and verify changes to donor records to ensure appropriate entry and confidential handling of donor data. Identify and control impacted suspect products resulting from changes. Monitor security to ensure only authorized personnel has access to confidential donor records. Prepare and provide reports regarding donor complication cases as required. Perform all necessary tasks according to procedure and within established time frames. Perform other related duties as necessary to maintain the team workflow. Scope: Interact with all levels of management and staff. Competencies: The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed, and evaluated to meet operational milestones and which are tied to job families and titles. Three types of competencies have been identified; Technical Competencies are job specific skills and methods, Core Competencies are the abilities and behaviors expected of all Biomedical Services employees, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders). Management and staff should contact Human Resources for further details on the appropriate competencies for a specific position. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent required. Minimum one year of related experience in blood banking, laboratory testing, medical records, auditing, or quality review is preferred. The ability to read, write, and verbally communicate at the high school to the college level is required. Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment is required. Must be detail-oriented; possess strong organizational skills and the ability to process data with speed and accuracy. Management Experience: N/A Skills & Abilities: May require a valid driver's license and clean DMV record. May be required to have basic computer skills. Exemplary interpersonal, verbal, and written communications skills. Ability to work on a team. Travel: Very Little or None * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $46,000.00 - $50,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Associate ! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment , and cancellations) to production planning staff to help ensure the success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff . Provide oversight and record keeping in both Biomed Salesforce and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records , and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers, and volunteer telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. Minimum one-year related experience Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communications skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . Ability to work on a team. May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Sales Experience Preferred BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $46,000.00 - $50,000.00 Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a (Remote) Full-Time –Logistics Coordinator located in Portland Oregon WHAT YOU NEED TO KNOW The position will ensure that the physical resources (supplies and program materials) to conduct training and services for all Training Services programs are available as dictated by Red Cross program requirements. This includes ensuring that all equipment and supplies are maintained and in high quality condition. This position is responsible for adhering to all administrative activities that support policies and process. The Training Services Logistics Coordinator is responsible for managing the logistics and equipment process associated with approved pilots, equipment reviews/testing. The Training Services Logistics Coordinator will also coordinate with Instructor Managers, Logistics Coordinators and other key Training Services leadership to coordinate training activities. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Supply Chain/Logistics : Responsible for: Managing all supply chain functions for inventory management, warehousing, and delivery. Managing the acquisition and approval/ distribution and tracking process of equipment and materials. Responsible for efficient and effective resource use, consistent delivery of course materials throughout the country. Quality Assurance : Responsible for: Ensuring equipment is clean, properly maintained and in good working order. Ensuring that all equipment safety practices are adhered to according identified requirements. Customer Service: Responsible for providing the highest level of customer service in all delivery channels to ensure the best training experience. Resource Management: Responsible for efficient and effective use of resources. Manages and implements inventory control process flows throughout the service delivery channels. Communications: Engages in regular communications with instructing personnel and Training Services team members to provide the necessary provisions for training. Business Capacity and Analytics: Responsible for: The implementation, evaluation, and reporting of logistical preparedness. The implementation of procedural operational policies. Performs other duties as assigned. •Standard Schedule: Monday- Friday Standard business hours. The salary range for this position is $21.37-$22.80 an hour. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. WHAT YOU NEED TO SUCCEED: Education: High school diploma or GED diploma required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Minimum of 2-3 years’ experience in managing customer service or office environments preferred Related Training Services experience, either as a volunteer or staff preferred. Skills & Abilities: Demonstrated experience in coordinating staff activities. Demonstrated ability to negotiate with vendors and manage contracts required. Working knowledge of data analysis and performance / operations metrics. Work requires interpersonal skills and demonstrates professional written and verbal communication. Ability to participate in group meetings, simultaneously manage several projects and motivate teams under tight deadlines. Education or service industry experience preferred. Basic computer skills and demonstrated ability to utilize MS Office programs. Position requires the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 50 pounds. Travel: Ability to travel 10-30%. Must have reliable transportation for regional travel. Physical Requirements Depending on work assignment, the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! We are currently seeking a (Remote) Full-Time –Logistics Coordinator located in Portland Oregon WHAT YOU NEED TO KNOW The position will ensure that the physical resources (supplies and program materials) to conduct training and services for all Training Services programs are available as dictated by Red Cross program requirements. This includes ensuring that all equipment and supplies are maintained and in high quality condition. This position is responsible for adhering to all administrative activities that support policies and process. The Training Services Logistics Coordinator is responsible for managing the logistics and equipment process associated with approved pilots, equipment reviews/testing. The Training Services Logistics Coordinator will also coordinate with Instructor Managers, Logistics Coordinators and other key Training Services leadership to coordinate training activities. WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities): Supply Chain/Logistics : Responsible for: Managing all supply chain functions for inventory management, warehousing, and delivery. Managing the acquisition and approval/ distribution and tracking process of equipment and materials. Responsible for efficient and effective resource use, consistent delivery of course materials throughout the country. Quality Assurance : Responsible for: Ensuring equipment is clean, properly maintained and in good working order. Ensuring that all equipment safety practices are adhered to according identified requirements. Customer Service: Responsible for providing the highest level of customer service in all delivery channels to ensure the best training experience. Resource Management: Responsible for efficient and effective use of resources. Manages and implements inventory control process flows throughout the service delivery channels. Communications: Engages in regular communications with instructing personnel and Training Services team members to provide the necessary provisions for training. Business Capacity and Analytics: Responsible for: The implementation, evaluation, and reporting of logistical preparedness. The implementation of procedural operational policies. Performs other duties as assigned. •Standard Schedule: Monday- Friday Standard business hours. The salary range for this position is $21.37-$22.80 an hour. Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. WHAT YOU NEED TO SUCCEED: Education: High school diploma or GED diploma required. Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required. Minimum of 2-3 years’ experience in managing customer service or office environments preferred Related Training Services experience, either as a volunteer or staff preferred. Skills & Abilities: Demonstrated experience in coordinating staff activities. Demonstrated ability to negotiate with vendors and manage contracts required. Working knowledge of data analysis and performance / operations metrics. Work requires interpersonal skills and demonstrates professional written and verbal communication. Ability to participate in group meetings, simultaneously manage several projects and motivate teams under tight deadlines. Education or service industry experience preferred. Basic computer skills and demonstrated ability to utilize MS Office programs. Position requires the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 50 pounds. Travel: Ability to travel 10-30%. Must have reliable transportation for regional travel. Physical Requirements Depending on work assignment, the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn. • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO + Holidays • 401K with 5% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve . Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference . The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine ! If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you ! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. OUR IDEAL CANDIDATE WILL: Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and achieve established monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Identify , develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required . Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communication skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Previous experience in sales, marketing or communications. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $48,000.00 - $53,000.00 annually, plus incentive Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights
Feb 14, 2024
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Why Choose Us? As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity . Work where your career is a force for good. We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve . Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference . The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine ! If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you ! We have an opening on our Donor Recruitment team for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. OUR IDEAL CANDIDATE WILL: Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and achieve established monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers. WHERE YOUR CAREER IS A FORCE GOOD: Identify , develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor’s degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required . Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred. Good organizational skills and the ability to handle multiple priorities effectively are required . Excellent oral and written communication skills, including training and presentation skills is required . A current valid driver's license and good driving record is required . May be required to travel to sites throughout the Red Cross organization. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Previous experience in sales, marketing or communications. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work . Our comprehensive benefits help you in balancing home and work. With our resources and perks , you have amazing possibilities at the American Red Cross to advance and learn. Medical, Dental Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting at 15 days a year; based on FLSA status and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with 5% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Compensation Range : $48,000.00 - $53,000.00 annually, plus incentive Apply now! Joining our team will provide you with the opportunity to make a difference every day. The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights