OUR COMPANY
Do the words gritty, passionate, demanding, or life-learning describe you? Are you a team-player who "gets it done"? Would you love to be part of a team dedicated to excellent results that are becoming a genuine "Best Place To Work" company? We're your next move! Almanac Technologies, a service provider to Machol & Johannes, LLC, is a premier law firm operating in Colorado and seven other states. We offer representation and customer service in the Collection, Bankruptcy, and Creditor rights arenas.
At Almanac Technologies, we know that you want:
- Interesting & challenging work, opportunities to learn & grow, competitive pay & benefits, talented co-workers
- The ability to contribute and make a difference, transparent communications, a sense of community
- And management that takes a personal interest in you
OVERVIEW
The Reception Administrative Assistant is responsible for incoming calls, mail maintenance and tracking of Customer Success Department reports and files. They are also responsible for supporting Customer Success Department with meeting notes and other administrative duties, as necessary. This role has a low volume of walk-in visitors. Most customer interactions are conducted via phone.
CORE FUNCTIONS
- Handle all inbound Reception and Agency calls
- Manage faxes and general emails for Customer Success Department
- Maintain and distribute EZ Offer forms
- Customer Success Department mail pick-up and tracking
- Track NSF's for Customer Success Department
- Create SIF and PIF letters
- Take meeting notes, distribute to team, and maintain for CS Department
IDEAL CANDIDATE
- Exhibits superior customer service in both attitude and experience
- Effectively manages large volume of incoming calls
- Is proactive, clear, and complete in communicating with internal staff
- Gladly maintains safe and clean reception area
- Efficient with data entry and proper handling of mail
- Smartly maintains security awareness by monitoring visitor access through proper communication, validation, and documentation.
- Brings a can-do attitude to work each day and always looks for ways to contribute to our company's success
COMPENSATION & BENEFITS
- $16/hour
- 13 front loaded PTO days in your first year, and grows with you!
- 6 paid federal holidays + 1 float holiday annually
- Eligible for health, dental, and vision insurance plans
- Company 401k program
- FREE commuter pass for RTD
- Personal & Professional development programs
SCHEDULE & ENVIRONMENT
- LOCATION: Downtown Denver
- Monday - Friday, general business hours
- In-office position, not eligible for remote work
- Sitting 80%, Standing/Walking 20%
- Will type, write, use finger dexterity, talk, hear, and see (up close and moderate distances) as a normal part of job duties
- Will occasionally need to lift up to 25 lbs
KEY QUALIFICATIONS
Education, Formal Training or Certificates:
- High school diploma or equivalent required
Experience:
- Previous experience in a customer service, administrative, or reception position preferred
- Previous experience in a fast paced work environment
Knowledge, Skills and Abilities:
- Beginner to Intermediate use of Microsoft Office Suite, specifically Microsoft Word and Excel
- Ability to multi-task and manage multiple functions simultaneously
- Ability to interact professionally with co-workers, clients, and consumers
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://www.applicantpro.com/j/1883047-334497
https://www.applicantpro.com/j/1883047-334497