Human Resources Associate, Managed Organizations

  • Arabella Advisors
  • Washington, DC; Durham, NC; Chicago, IL; New York, NY; or San Francisco, CA
  • Aug 17, 2021
Full time Administrative Compliance HR Nonprofit-Social Services Professional Services

Job Description

A rising, early career professional who will provide benefits administration expertise to Arabella Advisors’ managed nonprofit organization clients. 

The HR Associate is a member of a growing team of HR consultants at Arabella Advisors who provides expertise-based services to a suite of non-profit organizations with whom Arabella works, primarily the New Venture Fund. This is a full-time position. 

Essential Responsibilities: 

Client service (50%)

  • Provide exceptional daily service on benefits-related inquiries to client staff, communicating quickly, effectively and efficiently. Includes maintaining a strong working knowledge of relevant benefit plans and laws.
  • Support content development associated with benefits resources, intranet and proactive communication efforts. Identify, champion and develop new resources as needs arise

Benefits systems management (50%)

  • Manage execution of open enrollment(s) among client organizations, and associated benefits renewal processes and vendor relationships
  • Primary point of contact for benefits vendor relationships, liaising with vendors and advocating for staff as necessary
  • Manage processes and quality control associated with producing consistently accurate and timely benefits programs, including periodically auditing processes and data flow systems, and advising, informing and supporting execution of process improvements
  • Manage the annual benefits calendar and associated annual and ad hoc projects, including managing project plans, stakeholders and timelines
  • Support experimental benefits management services or prototype models as needed

 To Be Successful in This Role, You’ll Need: 

  • Minimum 3 years of professional experience in HR, with exposure to benefits administration and open enrollment.
  • Exposure to data administration. Strong Microsoft Excel capabilities.
  • Working knowledge of benefits plans, benefits-related policies and associated laws (FMLA, COBRA, state disability laws, etc.)
  • Exceptional communication skills, both written and verbal, with a strong customer service mentality and high degree of integrity, accountability, and emotional intelligence.
  • Ability to manage multiple projects simultaneously in a fast-paced environment. Demonstrated ability to manage high volume of tasks with shifting priorities and deadlines.
  • Deeply inclined towards accountability to timelines, service level agreements, metrics, and excellence.
  • Excellent analytic and problem-solving skills with the ability to take a thoughtful approach to addressing challenges.
  • Experience administering benefits systems, preferably working with Ultimate Software and/or PlanSource.
  • Experience in professional services environment, PEO or similar highly desired.
  • Experience in rapid growth environment preferred.
  • Adaptability.
  • Passion for philanthropy, nonprofits, or foundation operations.
  • Associate’s or Bachelor’s degree, preferably in related field.


Filing-Records Management, Social Service, HR Systems Administration, Diversity Management-EEO-Compliance, Compensation-Benefits Policy


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