SAF Regional Program Manager

  • American Red Cross
  • Atlanta, Georgia
  • Sep 06, 2021

Job Description

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Job Description:

The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire.

SAF Program Manager

The Services to the Armed Forces (SAF) and International Services (IS) mission is to provide care and comfort to the members of the United States Armed Forces and their families. It is the impetus for the establishment of the American Red Cross (ARC). SAF at the Red Cross is a mixture of both tradition and innovation. ARC continues to provide traditional support to military families; serve in military and veterans hospitals, and conduct emergency communication. But, we also continually adapt our traditional services and create new programs to meet the needs of today’s military member, veterans and their families.

We are currently seeking a full-time Regional Program Manager to lead the Service to Armed Forces and International Services programs based out of Atlanta, GA. The SAF Regional Program Manager position is dynamic and part of an elite group of employees focused on providing support to the entire military community, just as our founder, Clara Barton provided care and assistance on the Civil War battlefield.  This is the perfect position for someone who would like to apply their leadership skills and experience to a team focused on providing community outreach, education and service delivery to their local military and veteran communities.

Job Summary: 

The Service to the Armed Forces (SAF) Senior Regional Program Specialist assists in the delivery of American Red Cross programs and services to meet the needs of United States military members, veterans and their families in accordance with Red Cross policies and procedures. Also responsible for supporting the delivery of International Services (IS) U.S. programs and services to include International Humanitarian Law (IHL), Youth Action Campaign (YAC) and Restoring Family Links (RFL). This is accomplished through managing volunteers and working with other Red Cross departments to support strong visibility for SAF/IS U.S. throughout the GA region.

1. Relationship Management and Community Outreach: Builds strong relationships with military leadership, key organizations and community leaders. Cultivates relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations and other community charitable and nonprofit agencies with the purpose of furthering the mission of the Red Cross.  Outreach includes command meetings, education briefings, presentations or information sessions.

2. Volunteer Management:  Manages a volunteer program to enable delivery of SAF programs and services.  Provides supervision of both paid and volunteer staff. Helps ensure volunteer staff ratio reflects the diversity of the population being served. 

3. Service Delivery Management:  Ensures the consistent delivery of the SAF core services to all clients in their area. 
Provides supervision of both paid and volunteer Service Delivery staff.

  • Coordinates services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support. 
  • Ensures community outreach, to include command meetings and education briefings, presentations, or workshops
  • Ensures a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives. 
  • Manages support services to military members and their families to include family follow-up information and referrals, and other related services. 
  • Provides support for the emergency communications center with local information, as appropriate.
  • Develops outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of what programs and services are available.

4.   Financial and Reporting Management:  Manages expenditures to ensure programs are operating within budget to support SAF programs and services. Monitors and reports on the outcomes and results of programs and services to ensure organizational accountability and makes recommendations for continuous improvement to ensure metrics are consistently met


Education: Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field is required; or related equivalent experience. 

Experience: A minimum of five years related experience in program management, project management, community outreach/education and/or related field. 

Managerial Experience:  At least 1 year of successful supervisory experience is required, volunteer recruitment and management experience is strongly desired.

Skills and Abilities: Requires strong computer and public speaking skills, the ability to communicate effectively, both verbally and in writing, must have strong interpersonal skills and the ability to work well in an individual or team environment.  Viable candidates will be able to effectively showcase their ability to balance multiple priorities. Experience with American Red Cross programs and services is strongly desired, as is the familiarity with military culture, regulations and protocol.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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