Job Information
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Equipment Mechanic in the Public Works Division of the Community Services Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
Civil Service Testing :
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need . If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Duffy. (2014). Modern Automotive Technology, 8th Edition. Goodheart-Wilcon Publisher.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person.
EQUIPMENT MECHANIC I
DESCRIPTION
Under general supervision perform maintenance, repair and service to a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the entry level class in the Equipment Mechanic series, expected to perform assigned maintenance and repair duties under general supervision.
EQUIPMENT MECHANIC II DESCRIPTION
Perform highly skilled maintenance, repair, and overhaul a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the journey level class in the Equipment Mechanic series, expected to perform the full range of essential functions with limited supervision.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process:
EQUIPMENT MECHANIC I Education and Experience:
High School Diploma or equivalent and two (2) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
EQUIPMENT MECHANIC II Education and Experience:
High School Diploma or equivalent and four (4) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting equivalent to the City’s class of Equipment Mechanic I.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
Examples of Essential Duties
EQUIPMENT MECHANIC I
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose and repair a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions and differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road test vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs, and certify vehicles.
Perform specialty repairs on Police and Fire equipment, minor repairs to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of work performed. Complete forms and accurately maintain records. Estimate necessary labor, material and equipment to complete assignments and order parts required.
Train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass, and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including but not limited to, Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
EQUIPMENT MECHANIC II
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose, repair and overhaul a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions, differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair, adjust and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road tests vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs and certify vehicles.
Perform specialty repairs on Police and Fire equipment, major repairs and overhauls to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance and overhaul on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of performed work. Complete forms and accurately maintain records. Estimate necessary labor, material, equipment needed to complete assignments and order parts required.
Design and fabricate parts using a variety of materials and multiple welding processes; and repair shop equipment and tools, playground equipment, truck beds, racks, sports equipment, tables, traffic cabinets and any other projects the City has.
Mentor and train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide work direction and training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 12, 2024
Full time
Job Information
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Equipment Mechanic in the Public Works Division of the Community Services Department.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
Civil Service Testing :
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need . If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Duffy. (2014). Modern Automotive Technology, 8th Edition. Goodheart-Wilcon Publisher.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person.
EQUIPMENT MECHANIC I
DESCRIPTION
Under general supervision perform maintenance, repair and service to a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the entry level class in the Equipment Mechanic series, expected to perform assigned maintenance and repair duties under general supervision.
EQUIPMENT MECHANIC II DESCRIPTION
Perform highly skilled maintenance, repair, and overhaul a variety of equipment and vehicles used by the City.
DISTINGUISHING CHARACTERISTICS
This is the journey level class in the Equipment Mechanic series, expected to perform the full range of essential functions with limited supervision.
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process:
EQUIPMENT MECHANIC I Education and Experience:
High School Diploma or equivalent and two (2) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
EQUIPMENT MECHANIC II Education and Experience:
High School Diploma or equivalent and four (4) years of experience in the repair of gasoline and diesel-powered vehicles and related equipment in a commercial fleet or City fleet setting equivalent to the City’s class of Equipment Mechanic I.
Licenses and Certificates:
Must possess within thirty (30) days of hire and maintain throughout employment, the equivalent to a valid Nevada Class C driver's license.
Must possess within thirty (30) days of hire and maintain throughout employment, a forklift certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid Nevada Class A CDL driver's license with tanker and combination vehicle endorsements.
Must possess within ninety (90) days of hire and maintain throughout employment, a valid 1G emissions testing certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, a valid 2G emissions test and repair certification from the State of Nevada.
Must possess within one (1) year of hire and maintain throughout employment, an ASE Master certificate.
Examples of Essential Duties
EQUIPMENT MECHANIC I
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose and repair a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions and differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road test vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs, and certify vehicles.
Perform specialty repairs on Police and Fire equipment, minor repairs to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of work performed. Complete forms and accurately maintain records. Estimate necessary labor, material and equipment to complete assignments and order parts required.
Train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass, and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including but not limited to, Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
EQUIPMENT MECHANIC II
Diagnose, repair, clean, adjust and install fuel, ignition, electrical and cooling systems involving repair and replacement of parts such as carburetors, fuel pumps, starter motors, distributors, generators, voltage regulators, wiring, switches, batteries, radiators, thermostats, and water pumps. Observe safe work methods and utilize safety equipment related to work.
Diagnose, repair and overhaul a wide variety of gasoline and diesel injection systems and engines; trucks and construction equipment; advanced electrical systems; computer systems and modules using DVOM, scan tools and lab scope; power transmission systems including clutches, standard transmissions, auto transmissions, differential units; front and rear axles, gears, bearings, universal joints and hydraulic units.
Diagnose, repair, adjust and maintain vehicle air brakes, hydraulic systems and associated power take-off equipment, steering mechanisms, brakes and other controls; and inspect and replace broken or worn parts.
Install electrical and radio systems in vehicles as necessary. Modify systems as required. Maintain and repair solar charging systems.
Operate fabrication equipment such as band saws, chop saws, plasma cutter, drill press, horizontal lathe, metal shear, press brake, tubing bender and tubing notcher. Load and unload trucks and equipment with a forklift.
Road tests vehicles, drive trucks or equipment as required. Diagnose and perform electrical, hydraulic and other repairs in the field. Perform smog checks, smog related failure repairs and certify vehicles.
Perform specialty repairs on Police and Fire equipment, major repairs and overhauls to engines and vehicle alignments. Use and perform minor maintenance on hand, power and shop tools and test equipment. Perform preventive maintenance and overhaul on construction equipment, heavy trucks, street sweepers, automobiles, light trucks and other equipment. Maintain and repair small gasoline engines and equipment found on mowers and chain saws.
Read and interpret manuals, drawings, and specifications. Prepare basic records and reports. Create oral and written reports of performed work. Complete forms and accurately maintain records. Estimate necessary labor, material, equipment needed to complete assignments and order parts required.
Design and fabricate parts using a variety of materials and multiple welding processes; and repair shop equipment and tools, playground equipment, truck beds, racks, sports equipment, tables, traffic cabinets and any other projects the City has.
Mentor and train others in work knowledge, procedures, skills, and abilities. Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Knowledge of multiple processes of welding such as: TIG, MIG, stick, dual shield and OXY fuel welding and cutting on different types of material including steel, stainless steel, aluminum, copper, brass and other alloys
Knowledge of electrical systems and computer systems including 12-24 VDC and 110-220 VAC
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of computer applications and software related to the work including Microsoft Office
Ability to understand and follow oral and written instructions
Ability to establish and maintain cooperative and effective relationships with those contacted during work
Ability to exercise sound judgment within general policy guidelines
Ability to train others in work procedures
Physical Demands:
Requires sufficient strength and stamina to perform sustained heavy physical labor for extended periods of time. Requires the ability to: lift and carry equipment weighing up to sixty (60) lbs., safely operate heavy and potentially hazardous tools or equipment, and work outdoors in medians and roadways in varied weather conditions with exposure to heavy traffic and other potential hazards.
SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor and receives work direction from the Equipment Mechanic Lead
Supervision exercised: May provide work direction and training to support staff
May be called back, held over, work off-hours, nights, weekends and holiday shifts as required
May be required to work during emergency circumstances or inclement weather conditions
Must possess and maintain a personal set of tools as specified by the City
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer : The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Treatment Plant Electrician and Instrumentation Technician in the Treatment Plant Division of the Community Services Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing:
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need. If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Herman, (2010). Delmar’s Standard Textbook of Electricity, 5th edition. Cengage Learning.
Herman. (2015) Delmar’s Standard Textbook of Electricity, 6th Edition. Cengage Learning.
National Fire Protection Association. (2017) NFPA 70: National Electrical Code.
National Fire Protection Association. (2018). NFPA 70E: Standard for Electrical Safety in the Workplace.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I DESCRIPTION Under general supervision, perform skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation such as found in a major wastewater treatment plant. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Treatment Plant Electrician Instrumentation Technician series. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II DESCRIPTION Perform highly skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation found in a major wastewater treatment plant. Successful performance of the work requires not only journey-level electrician skills but a specialized knowledge of plant equipment and controls. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Treatment Plant Electrician & Instrumentation Technician
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Education and Experience: High School Diploma or equivalent and two (2) years of electrical and electronics/instrumentation installation and maintenance work. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Education and Experience: High School Diploma or equivalent and four (4) years of electrical and electronics/instrumentation installation and maintenance work in which two (2) years of experience in plant electrical/electronic/instrumentation maintenance work at a level equivalent to the City's classification of Treatment Plant Electrician I. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Examples of Essential Duties
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic and instrumentation work. Perform basic maintenance and adjustment to real time computer control systems and software; perform troubleshooting and diagnostic work on a variety of plant electrical, electronic and instrumentation equipment and systems; and perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electrical, electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain of a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic, instrumentation, electrical installation, maintenance, and repair work. Perform basic maintenance and adjustment to real time computer control systems and software; troubleshoot, calibrate, diagnose, and repair a variety of plant electrical, electronic and instrumentation equipment and systems; perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Design complex electrical systems. Build and install electrical infrastructure. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Knowledge of hazardous environment for electrical systems per NEC/NFPA standards
Knowledge of high voltage troubleshooting and switching
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to maintain and manage own schedule effectively
Ability to arrange multiple projects effectively to be completed within expected deadlines
Ability to have direct and tough conversations with contractors regarding expectations
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer: The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Apr 12, 2024
Full time
Are you looking for a meaningful career that has a positive impact on the community ? If you answered YES , come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan . People who come to Sparks stay in Sparks.
Application Tips :
Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
Contact information : use an email address you can easily access at any time.
The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
DO NOT attach resumes or cover letters . The City of Sparks does not review these items with the application.
Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
The City of Sparks is currently seeking to hire one (1) Treatment Plant Electrician and Instrumentation Technician in the Treatment Plant Division of the Community Services Department. If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer. Civil Service Testing:
The Civil Service Examination for this position will be a written exam conducted in-person at the City of Sparks' City Hall Building, located at 431 Prater Way, Sparks, NV on Wednesday, May 15, 2024. Please note that this is the only date currently scheduled for testing, additional dates may be considered depending on department availability and need. If you have questions about testing, please email hrstaff@cityofsparks.us. Qualified applicants will be notified of testing specifics, including time and meeting room.
For this exam, the testing agency has provided a source list for candidates to prepare. Please see below for preparation material information:
Herman, (2010). Delmar’s Standard Textbook of Electricity, 5th edition. Cengage Learning.
Herman. (2015) Delmar’s Standard Textbook of Electricity, 6th Edition. Cengage Learning.
National Fire Protection Association. (2017) NFPA 70: National Electrical Code.
National Fire Protection Association. (2018). NFPA 70E: Standard for Electrical Safety in the Workplace.
If you are unable to purchase the preparation materials, please note that Human Resources has limited access and can provide in-person access on a first come first served basis. Materials and staff time are limited. To secure a study time, please email hrstaff@cityofsparks.us as soon as possible. Usage of testing preparation materials from the City of Sparks is only allowed through Human Resources Office. Therefore, materials cannot be checked out and must be reviewed in-person. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I DESCRIPTION Under general supervision, perform skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation such as found in a major wastewater treatment plant. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Treatment Plant Electrician Instrumentation Technician series. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II DESCRIPTION Perform highly skilled installation, maintenance and repair of a wide variety of electrical and electronic systems, equipment and instrumentation found in a major wastewater treatment plant. Successful performance of the work requires not only journey-level electrician skills but a specialized knowledge of plant equipment and controls. DISTINGUISHING CHARACTERISTICS This is the experienced class in the Treatment Plant Electrician & Instrumentation Technician
Qualifications
Applicants must possess the following minimum qualifications to continue in the recruitment process: TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Education and Experience: High School Diploma or equivalent and two (2) years of electrical and electronics/instrumentation installation and maintenance work. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire. TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Education and Experience: High School Diploma or equivalent and four (4) years of electrical and electronics/instrumentation installation and maintenance work in which two (2) years of experience in plant electrical/electronic/instrumentation maintenance work at a level equivalent to the City's classification of Treatment Plant Electrician I. Licenses and Certificates: Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
Examples of Essential Duties
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN I Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic and instrumentation work. Perform basic maintenance and adjustment to real time computer control systems and software; perform troubleshooting and diagnostic work on a variety of plant electrical, electronic and instrumentation equipment and systems; and perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electrical, electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
TREATMENT PLANT ELECTRICIAN & INSTRUMENTATION TECHNICIAN II Inspect, install, maintain, repair, test and calibrate electrical circuits, motors, pumps, generators, transformers, relays, other plant electrical equipment, facilities and varied electronic information and control instrumentation and systems. Use or develop a variety of electrical and electronic test equipment and apparatus. Install and/or work with or inspect the work of contractors installing plant equipment and systems. Modify electrical, electronic and instrumentation systems to meet operational needs. Operate and maintain of a wide variety of hand and power and shop tools, test equipment and other equipment common to plant electrical, electronic, instrumentation, electrical installation, maintenance, and repair work. Perform basic maintenance and adjustment to real time computer control systems and software; troubleshoot, calibrate, diagnose, and repair a variety of plant electrical, electronic and instrumentation equipment and systems; perform scheduled preventive maintenance as required. Work on high voltage electrical circuits, electronic information and control systems and other specialized installations including a variety of instrumentation. Design complex electrical systems. Build and install electrical infrastructure. Make or modify as-built drawings of electrical, electronic and instrumentation installation. Make estimates of labor, materials, equipment and supplies required to perform and complete specific assignments. Order supplies as needed. Maintain accurate records of work performed and equipment performance. Read and interpret schematics, blueprints, plans and specifications. Make accurate mathematical calculations. Prepare accurate records of work performed. Perform other duties which may be assigned. Knowledge, Skills and Abilities:
Knowledge of principles, techniques, tools, equipment and materials used in the electronic and instrumentation trades
Knowledge of safe work methods and safety regulations pertaining to the work
Knowledge of safety precautions for working around hazardous chemicals and equipment
Knowledge of codes, ordinances and regulations pertaining to the work
Knowledge of AC/DC theory and control circuits
Knowledge of electronic control and instrumentation systems and real time computer applications
Knowledge of hazardous environment for electrical systems per NEC/NFPA standards
Knowledge of high voltage troubleshooting and switching
Ability to exercise independent judgment and initiative without close supervision, within guidelines
Ability to establish and maintain effective relationships with those contacted during work
Ability to use computer applications and software related to the work including but not limited to, Microsoft Office
Ability to maintain and manage own schedule effectively
Ability to arrange multiple projects effectively to be completed within expected deadlines
Ability to have direct and tough conversations with contractors regarding expectations
Ability to train others in work procedures
Physical Demands: Requires ability to work in a typical office setting and use standard office equipment. Duties require sufficient vision, hearing and manual dexterity to perform assigned duties and sufficient strength and stamina to climb stairways and ladders, to walk and stand for extended periods of time and to maneuver equipment and tools. SUPPLEMENTAL JOB INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to a Crew Supervisor
Supervision exercised: May provide training and work direction to employees on a project or day to day basis
Must be willing to work with exposure to chemicals used in the wastewater treatment process and be willing to wear and work in self-contained breathing apparatus
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
May be required to pass a pre-placement drug screen and background investigation
Application and Recruitment Information
Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant. Recruitment Communication: Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate. Reasonable Accommodation : Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345. Disclaimer: The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
King County
King Street Center - 201 S Jackson St, Seattle, Washington
The Road Services Division is currently seeking a well organized, and technically proficient Communications Support Specialist ( Project/Program Manager II). This is a great opportunity for an individual who enjoys managing multiple projects, handling a variety of tasks, and is interested in expanding their writing and public outreach skill set. As a key member of our dynamic and fast-paced Communications team, you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume, and a team that works together to meet the challenges. This position will keep the public informed of traffic interruptions and delays due to roadwork construction, weather-related events, and emergencies in unincorporated King County. In this role you will be tracking and managing internal and external communication for dozens of different projects, coordinating direct mail campaigns, updating content for multiple project websites and implementing communications and outreach plans. This position will also develop creative content for social media and produce other communications materials. If you have a passion for organization, enjoy juggling multiple tasks, and coordinating many moving parts, we want to hear from you! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw to Vashon Island. We engage people who monitor social media by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
Sep 25, 2023
Full time
The Road Services Division is currently seeking a well organized, and technically proficient Communications Support Specialist ( Project/Program Manager II). This is a great opportunity for an individual who enjoys managing multiple projects, handling a variety of tasks, and is interested in expanding their writing and public outreach skill set. As a key member of our dynamic and fast-paced Communications team, you will be at the forefront of keeping the public well-informed and engaged. This multi-faceted role balances both individual autonomy and collaborative teamwork. The work environment is fast paced with a high project volume, and a team that works together to meet the challenges. This position will keep the public informed of traffic interruptions and delays due to roadwork construction, weather-related events, and emergencies in unincorporated King County. In this role you will be tracking and managing internal and external communication for dozens of different projects, coordinating direct mail campaigns, updating content for multiple project websites and implementing communications and outreach plans. This position will also develop creative content for social media and produce other communications materials. If you have a passion for organization, enjoy juggling multiple tasks, and coordinating many moving parts, we want to hear from you! About us (King County Road Services Division) As the largest division within the Department of Local Services, we are responsible for about 1,500 miles of roads, 182 bridges, and other related infrastructure in the unincorporated areas of King County. At any given time, we have 20-40 active road projects impacting a wide spectrum of communities and people.
We work in underserved neighborhoods like White Center and Skyway, and in rural areas of unincorporated King County from Duvall to Enumclaw to Vashon Island. We engage people who monitor social media by the moment and those who only have a land line. Our communications team is small but mighty, and we are looking for an experienced implementor who can work across our agency of engineers, planners, consultants, and crews to bring the knowledge to the people!
We take pride that King County is the only county in the United States named after Martin Luther King Jr. True to his name, King County is committed to advancing equity and racial and social justice within county government and in partnership with communities. Applying equity and racial and social justice principles is a daily responsibility and a foundational expectation for all employees.
King County has adopted a pro-equity, anti-racist agenda aimed at advancing regional change and is developing the systems and standards necessary to achieve better outcomes for all our residents, regardless of their race or income. Together, we're changing the way government delivers service and winning national recognition as a model of excellence.
Are you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! We proudly display Where Community Comes First on the police vehicles, a motto developed by our front lines. While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership and serve the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. It’s more than a job – it’s a career that has so much to offer. Apply here to start the process.
Emergency Communications Dispatchers answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Sparks is seeking individuals who demonstrate the ability to calmly work with the citizens of Sparks and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services.
Not sure if you have what it takes? There are resources for you!
Prepare for the Civil Service Exam by understanding exactly what is on the test. A sample exam can be found and taken at the following website: http://criticall911.com/dispatcher-testing/applicants/
Are you ready to take the next step? If so, take a look at these Application Tips :
Fill out the online application completely. This means that you provide details and don’t leave any section blank.
The Qualifications section below is your cheat sheet to understand what the recruiter is looking for on your application. Use this to your advantage.
One step is eliminated for you! Do not attach resumes or cover letters. The City of Sparks is not collecting or reviewing these items with the application.
**NEW** Don't forget to enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you reminders and notices as you move along in the process.
This is a CONTINUOUS RECRUITMENT, meaning that applications are accepted year-round. You may submit one application in a 365 day period.
Civil Service Examination Candidates who meet minimum qualifications will receive an e-mail invitation to schedule their Civil Service Exam. The exam is offered online and is proctored by our HR team via ZOOM. Plan to spend up to three hours for the testing process. This exam only works on computers/laptops. iPads, other types of tablets, mobile phones and the internet browser Safari on Mac computers, are not compatible. If you do not have access to a computer/laptop, you can make an appointment with HR to take your test in person.
Emergency Communication Dispatcher testing dates are currently offered monthly. Candidates who apply by the last day of the current month and meet the minimum qualifications will be eligible to test the following month.
Candidates who pass the exam will be placed on an eligibility that will be good for up to one year. The department will call candidates from that list as vacancies arise. Those candidates that successfully complete the interview step will move onto the background step.
The background process constitutes a comprehensive investigation in which the department runs a State of Nevada and national fingerprint check as well as a Wants/Warrants check to confirm the candidate has no felony or gross misdemeanor arrests without disposition, no felony or gross misdemeanor convictions or to confirm that the applicant is not a fugitive from justice.
If you have any questions, please email hrstaff@cityofsparks.us or call Human Resources at (775) 353-2345. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Receive 911 system emergency and non-emergency calls. Dispatch assignments according to established police and fire procedures. Operate various communications center equipment simultaneously.
DISTINGUISHING CHARACTERISTICS
None.
QUALIFICATIONS
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Associates Degree or equivalent
or
High School Diploma or equivalent and two (2) years of general clerical experience involving computer operations, public contact and meeting deadlines.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
QUALIFICATIONS FOR LATERAL
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Two full years of emergency communications dispatching (or equivalent) experience with a law enforcement agency within the last three years.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
EXAMPLES OF ESSENTIAL DUTIES
Receive and evaluate 911, police and fire emergency and business calls. Transfer calls to appropriate parties or create a call to dispatch police and fire units to emergency locations. Receive non-emergency information from callers, personnel, and outside agencies and disseminate to appropriate department or agency, or enter call for service.
Monitor, coordinate, and accurately maintain the status of incidents and personnel and the record of dispatched emergency service personnel and apparatus. Operate computer consoles and computerized phone system for call input, dispatching and continuous update of suspect information and officer and fire unit location.
Receive and disseminate information from other law enforcement, fire departments, and emergency service computer networks related to jurisdictional requests for police, fire, or medical assistance, or teletype notices of wanted persons, stolen property, warrants and all points bulletins and maintain confidentiality of information.
Place calls for additional units from other agencies for various mutual aid agreements including specialized fire resources, wreckers, coroners, and registered owners of vehicles involved in accidents based upon incident type, location and need. Handle in-house and radio paging, animal control and other after hours’ phone lines.
Maintain a variety of automated and manual logs, records, files and indexes pertaining to emergency and dispatching activities. Enter, translate, retrieve, update and disseminate information from interstate and intrastate teletype networks. Attend to multiple activities and sources of input simultaneously.
Locate warrants served on NCIC; enter/clear missing persons in NCIC; update new information on computer systems including missing persons, stolen articles, guns and other pertinent information; broadcast all-points bulletins.
Operate multi-channel radio system. Monitor other channels while maintaining radio traffic on main channels. Maintain radio contact with mobile and portable units. Recognize units from other agencies and assist them with city units, supplies or requested information.
Respond to officer-initiated radio traffic and request and disseminate suspect information from call boards, prior calls and bulletins and computer aided systems. Assess and prioritize emergency situations.
Maintain familiarity of area geography, including major buildings, streets, and businesses, and recognize circumstances that may pose a hazard to public safety and to field units. Read and interpret street maps.
Maintain up-to-date understanding of public safety policies and procedures for the Emergency Management, Police, Fire, and other emergency service providers. Communicate tactfully and effectively with the public, public safety personnel, and others. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand. Understand and maintain procedures on suicidal subjects. Remain calm and make rapid and sound independent judgments in stressful emergency situations.
Maintain and access business and premise history and index files for emergency and other necessary contacts. Memorize codes, names, locations and other detailed information. Understand and follow oral and written instructions. Work in a team-based environment. Operate complex radio and telephone systems. Test and inspect equipment as needed.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Federal, state and local laws and ordinances related to the work
Communication equipment including telephone, radio, paging, computer and related systems
Interview techniques to elicit information from excited and/or upset persons
Basic fire and police and terminology
Basic communication related to emergency radio and telephone
Organization and operation of Police and Fire and other emergency services
Recordkeeping principles and practices
Train others in work procedures
Computer applications and software related to the work including Microsoft Office
Establish and maintain effective relationships with those contacted during work
Physical Demands:
Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to cope with and be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Emergency Communications Supervisor
Supervision exercised: None
Must be willing to work evenings, night, weekend and holiday shifts
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
APPLICATION AND RECRUITMENT INFORMATION Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant.
Recruitment Communication:
Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate.
Reasonable Accommodation:
Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345.
Disclaimer:
The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
Jul 06, 2023
Full time
Are you looking for a meaningful career that has a positive impact on the community? If you answered yes, come join the Sparks Police Department! We proudly display Where Community Comes First on the police vehicles, a motto developed by our front lines. While carrying out the vision to implement innovative strategies to prevent crime, promote excellence in leadership and serve the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks. It’s more than a job – it’s a career that has so much to offer. Apply here to start the process.
Emergency Communications Dispatchers answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Sparks is seeking individuals who demonstrate the ability to calmly work with the citizens of Sparks and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services.
Not sure if you have what it takes? There are resources for you!
Prepare for the Civil Service Exam by understanding exactly what is on the test. A sample exam can be found and taken at the following website: http://criticall911.com/dispatcher-testing/applicants/
Are you ready to take the next step? If so, take a look at these Application Tips :
Fill out the online application completely. This means that you provide details and don’t leave any section blank.
The Qualifications section below is your cheat sheet to understand what the recruiter is looking for on your application. Use this to your advantage.
One step is eliminated for you! Do not attach resumes or cover letters. The City of Sparks is not collecting or reviewing these items with the application.
**NEW** Don't forget to enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you reminders and notices as you move along in the process.
This is a CONTINUOUS RECRUITMENT, meaning that applications are accepted year-round. You may submit one application in a 365 day period.
Civil Service Examination Candidates who meet minimum qualifications will receive an e-mail invitation to schedule their Civil Service Exam. The exam is offered online and is proctored by our HR team via ZOOM. Plan to spend up to three hours for the testing process. This exam only works on computers/laptops. iPads, other types of tablets, mobile phones and the internet browser Safari on Mac computers, are not compatible. If you do not have access to a computer/laptop, you can make an appointment with HR to take your test in person.
Emergency Communication Dispatcher testing dates are currently offered monthly. Candidates who apply by the last day of the current month and meet the minimum qualifications will be eligible to test the following month.
Candidates who pass the exam will be placed on an eligibility that will be good for up to one year. The department will call candidates from that list as vacancies arise. Those candidates that successfully complete the interview step will move onto the background step.
The background process constitutes a comprehensive investigation in which the department runs a State of Nevada and national fingerprint check as well as a Wants/Warrants check to confirm the candidate has no felony or gross misdemeanor arrests without disposition, no felony or gross misdemeanor convictions or to confirm that the applicant is not a fugitive from justice.
If you have any questions, please email hrstaff@cityofsparks.us or call Human Resources at (775) 353-2345. The City of Sparks is an Equal Opportunity Employer.
DESCRIPTION
Receive 911 system emergency and non-emergency calls. Dispatch assignments according to established police and fire procedures. Operate various communications center equipment simultaneously.
DISTINGUISHING CHARACTERISTICS
None.
QUALIFICATIONS
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Associates Degree or equivalent
or
High School Diploma or equivalent and two (2) years of general clerical experience involving computer operations, public contact and meeting deadlines.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Must possess within six (6) months of hire and maintain throughout employment, a valid EFD certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
QUALIFICATIONS FOR LATERAL
Applicants must possess the following minimum qualifications to continue in the recruitment process:
Education and Experience:
Two full years of emergency communications dispatching (or equivalent) experience with a law enforcement agency within the last three years.
Licenses and Certificates:
Must possess within six (6) months of hire and maintain throughout employment, a valid NCIC/NCJIS certification.
Specified positions may require possession and maintenance of the equivalent to a valid Nevada Class C driver's license within thirty (30) days of hire.
EXAMPLES OF ESSENTIAL DUTIES
Receive and evaluate 911, police and fire emergency and business calls. Transfer calls to appropriate parties or create a call to dispatch police and fire units to emergency locations. Receive non-emergency information from callers, personnel, and outside agencies and disseminate to appropriate department or agency, or enter call for service.
Monitor, coordinate, and accurately maintain the status of incidents and personnel and the record of dispatched emergency service personnel and apparatus. Operate computer consoles and computerized phone system for call input, dispatching and continuous update of suspect information and officer and fire unit location.
Receive and disseminate information from other law enforcement, fire departments, and emergency service computer networks related to jurisdictional requests for police, fire, or medical assistance, or teletype notices of wanted persons, stolen property, warrants and all points bulletins and maintain confidentiality of information.
Place calls for additional units from other agencies for various mutual aid agreements including specialized fire resources, wreckers, coroners, and registered owners of vehicles involved in accidents based upon incident type, location and need. Handle in-house and radio paging, animal control and other after hours’ phone lines.
Maintain a variety of automated and manual logs, records, files and indexes pertaining to emergency and dispatching activities. Enter, translate, retrieve, update and disseminate information from interstate and intrastate teletype networks. Attend to multiple activities and sources of input simultaneously.
Locate warrants served on NCIC; enter/clear missing persons in NCIC; update new information on computer systems including missing persons, stolen articles, guns and other pertinent information; broadcast all-points bulletins.
Operate multi-channel radio system. Monitor other channels while maintaining radio traffic on main channels. Maintain radio contact with mobile and portable units. Recognize units from other agencies and assist them with city units, supplies or requested information.
Respond to officer-initiated radio traffic and request and disseminate suspect information from call boards, prior calls and bulletins and computer aided systems. Assess and prioritize emergency situations.
Maintain familiarity of area geography, including major buildings, streets, and businesses, and recognize circumstances that may pose a hazard to public safety and to field units. Read and interpret street maps.
Maintain up-to-date understanding of public safety policies and procedures for the Emergency Management, Police, Fire, and other emergency service providers. Communicate tactfully and effectively with the public, public safety personnel, and others. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry or difficult to understand. Understand and maintain procedures on suicidal subjects. Remain calm and make rapid and sound independent judgments in stressful emergency situations.
Maintain and access business and premise history and index files for emergency and other necessary contacts. Memorize codes, names, locations and other detailed information. Understand and follow oral and written instructions. Work in a team-based environment. Operate complex radio and telephone systems. Test and inspect equipment as needed.
Perform other duties which may be assigned.
Knowledge, Skills and Abilities:
Federal, state and local laws and ordinances related to the work
Communication equipment including telephone, radio, paging, computer and related systems
Interview techniques to elicit information from excited and/or upset persons
Basic fire and police and terminology
Basic communication related to emergency radio and telephone
Organization and operation of Police and Fire and other emergency services
Recordkeeping principles and practices
Train others in work procedures
Computer applications and software related to the work including Microsoft Office
Establish and maintain effective relationships with those contacted during work
Physical Demands:
Requires ability to remain seated for prolonged periods of time with extensive use of computer keyboard and multiple monitors. Visual acuity for reading computer screens and maps. Ability to cope under emergency or stressful situations. Aside from working in a general office environment, in which the majority of the work is sedentary in nature with major exposure to a computer and/or many computer screens, the person in this position will be expected to cope with and be effective in the face of workplace stressors such as, but not limited to, exposure to information that may be sensitive and graphic and may be emotionally difficult to process, customer service complaints, maintaining the security of information, people and property, competing priorities of reasonable or high significance to the successful function of the department, etc.
SUPPLEMENTAL JOB POSTING INFORMATION
This is a Civil Service position and is Non-Exempt under FLSA guidelines
This position reports to the Emergency Communications Supervisor
Supervision exercised: None
Must be willing to work evenings, night, weekend and holiday shifts
Required to be called back, held over, work off-hours, nights, weekends and holiday shifts
Required to work during emergency circumstances or inclement weather conditions
Must pass an audio and visual examination
May be required to pass a pre-placement drug screen and background investigation
APPLICATION AND RECRUITMENT INFORMATION Human Resources will require prior to the first examination for the position, necessary documentary evidence be submitted for fitness of any qualification. Any requirement not met for the advertised position prior to the first examination for that position, will be cause for Human Resources to decline to examine, certify or hire the applicant.
Recruitment Communication:
Human Resources will be contacting you at various stages of the recruitment process via email only, even if you have chosen U.S. mail for prior application processes or for applications with other agencies. Please make sure your email address is accurate.
Reasonable Accommodation:
Human Resources will make efforts to provide reasonable accommodations to disabled candidates in the selection process. If you have special needs, please notify the Human Resources office when you turn in your application or at least three (3) business days prior to the examination/interview by calling (775) 353-2345.
Disclaimer:
The City of Sparks hires and promotes candidates based on a competitive merit selection process, which may include any or all of the following: screening for minimum qualifications, written examinations, supplemental training and experience questionnaires, assessment centers, interviews (oral or written), physical tests or any combination which the Sparks Civil Service Commission may order. Scoring in the top five (5) for promotion or top ten (10) for entry level in any part of the selection process merely advances the applicant to a higher round of examination, which may consist of additional interviews and other evaluations. Scoring in the top five (5) or ten (10) gives no right to be selected for the position. The City of Sparks reserves the right to select applicants who demonstrate the best combination of qualifications for the position.
King County Department of Local Services, Permitting Division
919 SW Grady Way, Suite 300, Renton, WA 98057-2906
SUMMARY:
**This recruitment may be used to fill vacancies for up to 6 months. Including permanent career service, special duty assignments, short-term temporary (STT) and term-limited temporary (TLT)
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualification:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of January 2, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Dec 09, 2022
Full time
SUMMARY:
**This recruitment may be used to fill vacancies for up to 6 months. Including permanent career service, special duty assignments, short-term temporary (STT) and term-limited temporary (TLT)
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup.
The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
Currently this is a hybrid position that is primarily telecommute with a rotating schedule in the office.
JOB DUTIES:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance:
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
Minimum Qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Desired Qualification:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large, rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of January 2, 2023.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC).
The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement This is a hybrid position. The work associated with this position will be performed by teleworking, onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
King County Department of Local Services, Permitting Division
919 SW Grady Way Renton WA 98057
SUMMARY:
This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. This is a three-year minimum TLT/SDA assignment and comes with a great benefits package
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance: ·
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Our most competitive candidate will also have:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 24, 2022.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will currently be performed predominantly by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.
Oct 11, 2022
Seasonal
SUMMARY:
This recruitment will be used to fill Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) positions. This is a three-year minimum TLT/SDA assignment and comes with a great benefits package
In order to hire and maintain a quality workforce that reflects the diversity of the community and works well within our True North values-based organization, the Permitting Division of the Department of Local Services (DLS) is accepting applications for the position of Permit Review Coordinator in the Permitting Services section. The Permitting Services team is responsible for providing direct customer services in support of the functions of the Division. If you are customer obsessed and looking for an opportunity to work in a fast-paced environment with a detail-oriented team, we need you. Permitting is looking for someone who thrives on solving problems, is solutions oriented, and works well both individually and as part of a highly collaborative workgroup. The Permit Review Coordinator facilitates and helps administer King County permitting codes, policies, and procedures. They are the first point of contact applicants have and are setting the expectation for the customer experience.
JOB DUTIES:
To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. Permit Application Screening, Intake, and issuance: ·
Research property records; read and interpret maps, plans, and legal descriptions.
Provide answers to customer’s questions regarding King County permitting codes, policies, and procedures.
Screen permit applications for completeness based on a specific criterion for building, fire, and land use permit types.
Explain, calculate, and collect permit fees from customers.
Accurately and efficiently use permitting software, online portals, and available technology tools to receive, screen, route, and track application from intake to permit issuance.
Work closely with all levels of staff in King County to accomplish primary objectives.
Follow up with applicants at various permitting stages; compile and process notifications; ensure permit tracking systems are updated accurately throughout the permitting process.
Perform quality assurance of approved permits, verify fees and permit requirements, prepare issuance packages, and issue permits.
Customer Service:
Provide helpful and respectful customer service to citizens and County employees.
Answer a high volume of customer inquiries electronically, by phone, and/or in person in accordance with the division's available customer service options.
Explain application submittal requirements, application procedures, permitting processes and timelines.
Help customers who are upset or angry by communicating in a positive and professional manner.
Track customer inquiries in electronic CRM system and ensure appropriate follow up with customers is completed
Other duties:
Collaborate with workgroup and Division staff working toward continuous improvement of customer services.
Maintain Permitting records in accordance with policies and procedures.
As a member of the Permitting Services group, this position will be responsible to cross-train with all Permit Review Coordinators and/or Permit Technicians and/or administrative staff to be prepared to support all functions of the workgroup and the Division.
Other responsibilities may involve cash, check, or electronic payment processing, data entry, processing notices and mailings to customers, record maintenance, and other duties as assigned by the supervisor.
EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS:
The ideal candidate will have the following qualifications:
Working experience or substantial knowledge of building and/or land use permit application procedures, submittal requirements and associated documents; interpreting maps, plans, and legal descriptions.
Knowledge of rules, regulations, codes, laws, and/or policies relative to the position.
Demonstrated ability to work as an effective team member in a highly collaborative environment.
Experience providing excellent customer service, including working with upset or angry customers while maintaining positive customer relationships.
Demonstrate excellent communication skills both verbal and written.
Professional experience and intermediate skill using Microsoft Office Products including Excel, Word, Outlook, Teams, CRM,
Professional experience using permitting software, online permit portals, and available technology tools for receiving, screening, routing, and processing applications and permits.
Experience using initiative and judgement interpreting policies, rules, and guidelines.
Demonstrated ability to effectively prioritize a high volume of work and handle multiple tasks with changing priorities while meeting deadlines and team goals.
Exceptional organization skills with superior attention to details and accurate work output.
Comfortable learning new technology and working in an environment of continuous improvement where frequent change is occurring.
Demonstrate the ability to use critical thinking to solve problems with minimal supervision.
Candidates must have demonstrated punctuality, dependability, and good attendance in previous job experience.
Our most competitive candidate will also have:
Professional experience within a government permitting agency processing building and land use permit applications, verifying submittal requirements are met, calculating and collecting fees, applying building and land use codes, coordinating the permit process, and issuing approved permits.
Experience using Accela, My Building Pemit.com, and/or other relevant permitting software.
Knowledge of and experience applying King County rules, regulations, codes, laws and/or policies relative to the position.
Experience using GIS mapping software; SharePoint; Bluebeam; CRM; record management software.
International Code Council recognition as a Certified Permit Technician.
Necessary special requirements:
Must be able to bend, stoop, lift and carry up to 30 pounds, including large rolled plans.
Must be able to move from workstation to workstation, sitting, standing and reaching throughout the workday in a fast-paced environment.
SUPPLEMENTAL INFORMATION:
Those applicants who pass the initial screening will be invited to interview the week of October 24, 2022.
Currently we are filling Term-Limited Temporary (TLT) and/or Special Duty Assignment (SDA) for current King County Career Service employees who have passed their probationary period. Current King County employees must have permission from their supervisor to be eligible for the Special Duty assignment. Pay upon SDA placement: Current employees selected for SDA will be compensated based on the provisions of the Collective Bargaining Agreement or Master Labor Agreement for their base assignment if applicable.
This recruitment may be used to fill vacancies for up to 6 months. Including career service, special duty assignments, STT and TLT opportunities.
WHO MAY APPLY: This position is open to all qualified applicants. First consideration will be given to current PROTEC17 members in the same classification that are eligible for lateral transfer. WORK SCHEDULE: The work week is normally Monday through Friday, 7.00 a.m. to 4:00 p.m., but may at times require work outside of normal business hours. This full-time position is overtime eligible. FORMS AND MATERIALS: The recruitment for this position is open to all applicants. A completed King County Application is required. We highly recommend that you also provide a cover letter and resume . SELECTION PROCESS: Applicants will be screened for clarity, completeness, and competitiveness. The most competitive candidates may be invited to participate in one or more interviews. Interviews will be conducted via Teams. Reference checks and file reviews will be conducted. UNION MEMBERSHIP: PROTEC17 For more information regarding this recruitment, please contact: Vivienne Swai Human Resources Analyst 206-477-1538 vswai@kingcounty.gov Covid-19 Vaccination Requirement King County Executive Branch employees are required to be fully vaccinated against COVID-19. If you are the successful candidate for the position you applied for, the County will send you a conditional offer letter. As a condition of employment, prior to a final offer of employment, you will be required to: • submit proof of vaccination or • have an approved request for medical or religious exemption and an approved accommodation. Philosophical, political, scientific, or sociological objections to vaccination will not be considered for an exemption or accommodation. People are considered fully vaccinated against COVID-19 two weeks after receiving the final dose of a vaccination approved by the Center for Disease Control and Prevention (CDC). The Executive Branch includes employees in the Executive branch, the Assessor’s Office, Elections, the King County Sheriff’s Office, and the Executive Office.
Teleworking Requirement The work associated with this position will currently be performed predominantly by teleworking; complemented with onsite work and meetings as needed. The responsibilities of this position may include regular and ongoing in-office work involving in person customer service in accordance with the division's available customer service options. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection (access may be supplemented in some situations) where they can reliably perform work and remain available and responsive during scheduled work hours. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations . King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North ", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.